**web: www.north-holmwood-village-hall.org.uk** ## **Trustees' Annual Report for the period** |**Period Start Date:**|**Period End Date:**| |---|---| |01/09/2019|31/08/2020| ## **Reference and administration details** Charity name North Holmwood Village Hall Other names charity is known by NHVH Registered Charity No. 305157 Charity's principal address North Holmwood Village Hall Spook Hill North Holmwood Dorking Surrey RH5 4JP ## **Names of the charity trustees who manage the charity** **----- Start of picture text -----**
Trustee Name Office Dates acted
(if not for whole year)
1 John Foskett Chairman
2 Jacqueline Johnston Deputy Chairman
3 Thomas Nimmo Treasurer To 21/10/19
4 Deborah Steenhuis Treasurer From 21/10/19
5 Jane Vicens Secretary
6 Christopher Leach
7 Samantha Edwards
8 Josephine Bulloch
9 Jennie Lambert
10 Josephine Bulloch
11 Rebecca Kershaw
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## **Staff and advisors** **----- Start of picture text -----**
Name Address Capacity
Mr. Daniel Williams 28 Willow Close, Beare Green, Dorking, Surrey, Caretaker /
RH5 4SE Facilities Manager
until 31/12/19
Mrs Linda Foskett Silvaplana, Spook Hill, North Holmwood, Dorking, Halls Manager
Surrey, RH5 4EG
Barclays 99 High St., Dorking, Surrey, RH4 1AN Bank
**----- End of picture text -----**
North Holmwood Village Hall Trustees' Report 2019/2020 Page 1 |Ideal Touch
Cleaning|4 The Smithers, Brockham, Betchworth, Surrey,
RH3 7LF|Cleaners| |---|---|---| |Patrick Monczak|4 Felland Way,Reigate,Surrey,RH2 7QB|Window cleaner| ## **Structure, governance and management** Type of governing document Constitution How the charity is Association constituted Trustee selection methods Trustees are appointed at the meeting immediately following the AGM held every November or at one of the other two meetings usually held in February and May approximately mid-academic term time. ## **Additional governance issues** Trustee remuneration All trustees give their time voluntarily and receive no remuneration or other benefits Hire policies North Holmwood Village Hall will endeavour to protect the business interests of companies and individuals who have a regular hire of the charity's premises in accordance with the published Business Ethics document ## **Objectives & Activities** |Charity's main
activities for
public benefit
Charity's main
source of
income
Charity's main
offerings|North Holmwood Village Hall provides the local community of North Holmwood
and the surrounding area with facilities for their personal use, and the widest
possible range of recreational and educational opportunities through the letting
of the facilities to appropriate enterprises whoprovide them.| |---|---| ||Hire fees| ||North Holmwood Village Hall has the following facilities:

2 main halls, 1 Committee Room

2 Fully fitted kitchens

Staging

Crockery, cutlery etc.

Tables & chairs

Private carparking| ## **Year aims** **----- Start of picture text -----**
Year 2019/2020 period
**----- End of picture text -----**
Aims The charity's aims for 2019/2020 were:  Ensure that the village hall offers `o` facilities required by hall users and the local community, `o` which are well maintained, clean and tidy `o` up to date and `o` at an affordable and locally competitive price North Holmwood Village Hall Trustees' Report 2019/2020 Page 2 ||Make the village hall an asset to the community which| |---|---| ||`o` complements and where possible enhances the ‘look’ of the village, and| ||`o` is not a nuisance to any of it’s neighbours, specifically local residents and| ||the Emergency Services| ||`o` offers a wide range of sporting, recreational and learning opportunities| ||through services provided by hall hirers| ||That the village hall officers, trustees and employees| ||`o` satisfy the requirements of the Charity Commissioners,| ||`o` meet all legal obligations and| ||`o` that the village hall operates within local by-laws| ||Ensure that the village hall is run on a sound financial footing which| ||`o` covers day to day operating costs with contingency for future planned and| ||unplanned maintenance| ||`o` enables on-going development and enhancement of the facilities on offer| ||though aprogramme of buildingworks| ## **Achievements and performance** |Year
Key
Objectives
Achievements|2019/2020 period| |---|---| ||The aim for 2019/2020 was to have a strong focus on the same 4 key elements as
last year:

Works to get The Studio up and running

Business process simplification and restructure through integration with
Sage Accounting

Rolling programme of maintenance and refurbishment

Building up of funds to support our works programmes.
It was expected to be a challenging year, especially with the unknowns which
may have spun off from Brexit but nobody foresaw the massive challenges
resulting from a global pandemic of Corona Virus Covid-19.
This resulted in overriding aims from March 2020 to:

Remain solvent during the pandemic

Provide an environment which satisfied all government guidelines to
enable as safe as possible restart of a limited number of activities from
June 2020 onwards| ||**Premises Management**
Several new roles were created at the end of 2018 when the previously existing
positions of Caretaker and Booking Secretary were redefined and retitled
Facilities Manager and Halls Manager respectively.
Key achievements and changes in this area since October 2019:

The role of Hall Administrators (John Foskett for the Sculptor’s Hall and
Jennie Lambert for the Old School Hall) were proven to be very successful
and will be retained and eventually extended to The Studio when it is up
and running.

The use of a Halls Log completed by regular hirers on each hire for
recording any issues, damage, etc. also proved successful and will be
continued.

At Christmas 2019, the Facilities Manager Dan Williams decided not to
renew his contract which expired after 2 years in the job. A review of the
costs associated with the role and the maintenance undertaken
suggested that it would be more cost effective to remove the role of| North Holmwood Village Hall Trustees' Report 2019/2020 Page 3 Facilities Manager, with the Chairman, Deputy Chair and Hall Administrators parcelling up maintenance work and bringing in appropriate contractors to undertake the work. This looks to be a good approach, but little major maintenance took place due to Covid-19. - Minor maintenance which did take place over the period has been: - Bulbs replacement – JF (materials cost only) - External weeding – JF (free of charge) - Fire door repairs and installation of hooks to allow fire doors to be open for additional ventilation – JF (materials cost only) - `o` Wisteria pruning – Mike Rankin (contractor) - Not achieved: - Integration of Sage effectively with North Holmwood Village Hall bank accounts – unfortunately Barclays Bank took over 12 months to make simple mandate changes correctly. This has now been deferred until 2020 / 2021. Unfortunately for many reasons, no handover from Tom Nimmo (previous Treasurer) to Debbie Steenhuis (new Treasurer) took place and hence there has been no progress on this. ## **Setting up of The Studio** This was always going to be a challenge. When the old internal walls had been removed, the full extent of the renovation work became apparent. An asbestos check proved that there was asbestos which needed to be removed from the ceiling and fireplace. JJ successfully applied for a grant for its removal and the work was undertaken from February 2020: - Electrical enabling works were carried out in February - Plumbing (including installation of an outside tap at the front of the building took place in March - Asbestos removal was undertaken in May. This part of the premises has now been certified asbestos-free. Due to the Covid-19 lockdown, which was imposed in mid-March, all work to renovate this facility was suspended. ## **Maintenance and Refurbishment** Fortunately, no major structural issues, or big-spend items occurred during this year, so spend in this area was limited to replacement of worn and broken items. ## **Building up of funds to support works programmes** There were two main approaches to building up the funds which were expected to be continued during 2019 / 2020: - Implementation of cost reduction measures where possible – the main target areas being energy bills and maintenance - Increasing revenue through stronger marketing and a small increase in hire charges. Due to Covid-19, there was no possibility of increasing revenue since February 2020. See the Covid-19 review section later for an initial assessment of the implications. Implementation of cost cutting measures did move forward over the period with a number of positive actions:  Removal of the Caretaking post has a potential net saving of around £3,600 per annum. Ideal Touch Cleaning, JF & JJ are undertaking all North Holmwood Village Hall Trustees' Report 2019/2020 Page 4 unlocking & night-time locking of the premises at no charge, and costs of contractors for maintenance look to be similar to the additional work bills submitted by DW. - Waste collection has been reduced by at least ½ by moving from Biffa to Suez and a more suitable sized bin - Progress has been made in getting resolution of the British Gas electricity bills situation. After numerous unsuccessful attempts at talking both to British Gas and NRG (their appointed broker for our account), JF raised the issues with the Ombudsman. In response, BG finally established the chain of events that led to NHVH paying for the electricity supply of G Fisher of the Old School House (as believed to have been the case by JF) in 2018. NHVH’s use of electricity over the period remains to be paid for (although there is a rule which may apply, that BG cannot ask for more than 1 year’s back payment), but NHVH is owed approx. £10,500 reimbursement for erroneous billing. At this time we are waiting for the final resolution. Once resolved, NHVH will be able to pay for actual usage, then we can look at the best options for energy supply for the future. The only major cost saving area not progressed was looking at alternative insurers – JJ didn’t have the time to undertake this in 2019 and in 2020 it was not progressed as we needed to have a stable insurance situation during the Covid-19 pandemic. ## **Hall Utilisation** During the last 2 months of 2019, hall utilisation remained stable and was close to full capacity, however, during 2020 Covid-19 and other issues have had a serious impact on both regular hires and one-off hires. ## **Regular Hirer’s** - Surrey Hills Dance Centre – No hires from mid-March to the end of July due to lockdown. Restarted hires in a reduced way from the end of July as Covid-19 restrictions prohibit the return of public classes (6 a week held at NHVH). Some private lessons were able to run and restrictions meant some additional hours taken as only one lesson was able to run at a time. - North Holmwood Pre-School – No hires from mid-March to mid-June due to lockdown. On returning in September, Pre-School added Wednesday and Friday afternoon sessions. - Dorking Bridge Club – No hires since mid-March due to Covid-19. They have moved their sessions online for the foreseeable future as the majority of members are in the ‘vulnerable’ category. One member of their club died from Covid-19 before lockdown. - Sam’s Fitness – No hires from mid-March to mid-August due to Covid-19. A reduced number of hires were reinstated then. - Yoga – No hires from mid-March to mid-August. Normal schedule (1 per week) was then re-introduced. - Move Easy – No hires since mid-March due to Covid-19. Most attendees are in the ‘vulnerable’ category. - Beavers / Cubs / Scouts – No hires since mid-March due to Covid-19. - Studio Craftwork – No hires from mid-March to September due to Covid19, however a regular schedule was then reintroduced. North Holmwood Village Hall Trustees' Report 2019/2020 Page 5 - Dorking Freestyle Sport Karate – Closed for lockdown in mid-March due to Covid-19. and due to Covid-19 self-distancing rules, all have been permanently moved to the much larger Priory School venue. - Zumba – No hires since mid-March. Not returning. ## **Less Regular and One-Off Hires** One-off hires effectively ceased with Covid-19, specifically: - The election planned for May 2020 was cancelled - Dorking Gardeners Club events were cancelled - All children’s parties were cancelled and no future bookings taken due to the Covid-19 restrictions and the Government talking about restrictions remaining in place until March 2021. As stated last year, we need to continue to widen the appeal and market our premises and will need to return to this strategy as soon as sensible to do so. ## **Covid-19** At the time of writing, there are restrictions on people from different households being permitted to meet in premises due to the Covid-19 pandemic. The virus started in Wuhan, China at the end of 2019 and spread rapidly across the world. The UK went into ‘lockdown’ in mid-March 2020, at which point the elderly and vulnerable were not allowed to leave home; non-essential shops were closed; all community halls (including North Holmwood Village Hall) were closed; non-essential travel restrictions were brought into force; hospitality and leisure activities were not permitted to operate. The lockdown was gradually eased from late July with cautious reopening of shops, community halls and hospitality / leisure facilities with new rules which have included social distancing; limits to the numbers of people in a venue; use of masks and visors and many other lifestyle restrictions. The UK government provided £10,000 financial aid for community halls which was gratefully received by North Holmwood Village Hall. At the time of writing this document, the UK (and rest of the world) is in a second wave of the pandemic with the numbers infected rapidly rising. A process of localised ‘lockdowns’ in high risk areas is about to be replaced by a second total lockdown. Mole Valley has an average but rising infection rate. North Holmwood Village Hall was closed mid-March until mid-June at which time only Pre-School was able to resume. Others were permitted to resume in a phased way from the end of July as the first wave of the pandemic receded. It is open at this time, but subject to stringent Covid-19 rules and processes and the second wave is showing even greater numbers being infected than the first wave, however at this time the number of deaths is much lower than in the first wave. Current Government thoughts are that the UK will remain under severe restrictions until at least March 2021, but experience over the past 7 months suggests that we can expect significant changes of rules to be announced with no more than a couple of days’ notice in response to rapidly changing situations, including a highly possible lockdown being re-introduced to Mole Valley. In this climate it is most definitely not ‘Business as Usual’ at North Holmwood Village Hall. **Covid-19 Rules at North Holmwood Village Hall** JF kept in close touch with all Government, Insurers and leisure sectors rules and guidelines for operating community halls in as safe a way as possible. This North Holmwood Village Hall Trustees' Report 2019/2020 Page 6 resulted in implementation of a number of key new (hopefully temporary) procedures, rules and restrictions: - Separation of the premises into two discrete venues – Sculptor’s Hall and Old School Hall / Committee Room by locking the corridor door between them - Closure of the Entrance Area, Gents & Disabled toilets - Introduction of a one-way system through each venue - Installation of sanitisation stations in both venues - New Conditions of Hire for all regular hirers which include: - Use of masks - Cleaning requirements - Use of VenueTrace for registering attendees each session - `o` Timing requirements - Social distancing requirements. ## **People** We received great support from our cleaners Ideal Touch Cleaning and Patrick Monczak, Halls Manager Linda Foskett and the small number of contractors who turned out to do necessary work around the premises in these unprecedented times. Future plans 2020/2021 will be a challenging year, especially with unknowns regarding Covid19 restrictions and the economy in general. The focus will at least initially be on maintaining the physical and financial viability of North Holmwood Village Hall. ## **Financial Review** **----- Start of picture text -----**
Year 2019/2020 period
**----- End of picture text -----**
||**eview**| |---|---| ||2019/2020 period| ||| |Summary|**Financial Implications of Covid-19**
At the timer of writing we are only 7 months into the Covid-19 and it is not
possible to fully assess the impacts at this stage. The table below shows a
comparison between 2018 /2019 and 2019 / 2020 figures extracted from the
accounts to the end of August each year.
Some key points from this are:

Loss of 1/3 of regular hirers income. Due to the continuing Covid-19
situation, we look as though we can only expect around £20,000 from
regular hires from 2020 / 2021

Loss of almost ½ the occasional hirers income. We cannot budget on any
such income whilst the Covid-19 crisis continues.

The MVDC Covid-19 grant is to ‘tide us over’ to Christmas 2020, i.e 1/3 of
the 2020 / 2021 year as well. We cannot expect any further help.

Hopefully with BG issues resolved we will have a correct monthly utilities
bill and a cash lump sum refund.

Caretaking and maintenance will be much lower as since March 2020 only
essential maintenance has been undertaken with no caretaking fees.

Sundry item costs are higher due to the costs of purchases for Covid-19
safety – most of these were one-off.

Business rates were zeroised by MVDC due to Covid-19 - this may or may
not happen again in 2021.

We will need to seek out opportunities for additional grants for the
coming year in support of repairs which are becomingmore urgent.| North Holmwood Village Hall Trustees' Report 2019/2020 Page 7 **----- Start of picture text -----**
2018 / 2019 /
Category 2019 2020 Change Comment
Income
Regular Hires £28,251.00 £18,521.00 -£9,730.00
Occasional Hires £4,543.00 £2,479.00 -£2,064.00
Donation £20.00 £20.00 Crafts
MVDC Grant £4,790.00 £4,790.00 Asbestos Removal
Covid Support to
MVDC Grant £10,000.00 £10,000.00 end 2020
Total Income £32,794.00 £35,810.00 £3,016.00
Expenditure
Not paid in
Halls Manager £3,600.00 £2,400.00 -£1,200.00 lockdown
NB. BG issue re
Utlities £6,702.00 £6,210.00 -£492.00 electricity
Licences £558.00 £508.00 -£50.00
Business Rates
Business Rates £227.00 £0.00 -£227.00 cancelled for 2020
Insurance £2,423.00 £2,510.00 £87.00
Security & Fire £827.00 £880.00 £53.00
Telephone / Wifi £910.00 £993.00 £83.00
IT Systems £441.00 £317.00 -£124.00 SAGE
NB. Lockdown
Cleaning £4,393.00 £3,625.00 -£768.00 closure
Caretaking + DW high chg Oct-
Maint £6,417.00 £7,038.00 £621.00 Dec 19
Asbestos
Removal £4,790.00 £4,790.00 Asbestos Removal
Waste Disposal £1,116.00 £414.00 -£702.00
Sundries £676.00 £910.00 £234.00
Total
Expenditure £28,290.00 £30,595.00 £2,305.00
Net funds
change £4,504.00 £5,215.00
Financial Reserve
At the time of writing we have a total of £20,798 in the bank. A minimum of
£15,000 must be kept in reserve for any emergency structural maintenance on
the premises – we know that before this coming winter the external doors need
to be repaired and repainted. We also know that we need urgent major work on
barge boards and the physical structure of The Studio part of the premises. ge boards and the physical structure of The Studio part of the premises. e boards and the physical structure of The Studio part of the premises. physical structure of The Studio part of the premises. hysical structure of The Studio part of the premises. ysical structure of The Studio part of the premises. sical structure of The Studio part of the premises. part of the premises. art of the premises. premises. remises.
**----- End of picture text -----**
At the time of writing we have a total of £20,798 in the bank. A minimum of £15,000 must be kept in reserve for any emergency structural maintenance on the premises – we know that before this coming winter the external doors need to be repaired and repainted. We also know that we need urgent major work on barge boards and the physical structure of The Studio part of the premises. ge boards and the physical structure of The Studio part of the premises. e boards and the physical structure of The Studio part of the premises. physical structure of The Studio part of the premises. hysical structure of The Studio part of the premises. ysical structure of The Studio part of the premises. sical structure of The Studio part of the premises. part of the premises. art of the premises. premises. remises. Charity's The charity usually aims to retain around £4,000 in the Current Account to cover policy on everyday bills and expenditure, plus a reserve of £6,000 held in order to meet any reserves unforeseen expenditure which may occur, for example roof repairs, however, analysis of the finances show that depending on the degree of lockdown imposed over the winter 2020 / 2021 costs per month are likely to exceed income by between £200 and £500. The funds available at 31/08/2020 were £20,798 (an increase of around £9,000 on the previous year), however £10,000 of this came from a government grant. North Holmwood Village Hall Trustees' Report 2019/2020 Page 8 |Details of any
funds
materially in
deficit
Funding
sources|Not applicable| |---|---| ||The main funding sources are a regular weekly hire of the premises for
recreational activities such as dancing, bridge, martial arts, beavers/cubs/scouts,
keep-fit; North Holmwood Pre-School is based in one of the halls weekday
mornings; sales and other one-off events and hire by local residents for children's
parties.
During Covid-19 a government grant of £10,000 was received.
A one-off grant of £4,790 was received from Mole Valley District Council for the
safe removal of asbestos from The Studio.| ## **Declaration** The trustees declare that they have approved the trustees' report above. Signed on behalf of the charity's trustees |Signature
Full name
Position
Date|| |---|---| ||John Steven Foskett| ||Chairman| ||21st October 2020| North Holmwood Village Hall Trustees' Report 2019/2020 Page 9 North Holmwood Village Hall Profft and Loss Report 01 2019.31W 2020 4(K)O. Sales. ￿MiseS Hire ReguL 18.471.16 4001 _ Sales- ￿MIseS Hlre IrrwJuiar 17.269.(M) 4003- Sales- Storage 4￿. (Xher incon 187.70 4￿1- Ek)nation Total Sale8 £35,997.86 DlYe¢t ExpeY*es 2.4(K>.00 £2,400.00 GROSS PROFIT I LOSS £33,597.86 Ovèrheads 7102- Water Rate5 7104. Premi￿ InSUra￿e 2.509.88 7105- LKence fixiures 7106- Sec#Jnty J120 7107- Fire Pr8¥errt￿n 279.14 7108- LKence Music 5.54 7201- Gas & Oil 5,761.78 7520. off￿ Statimry 6.49 7530- Te￿phrrf YJ2.72 7610- AC￿untaI￿ Fee8 316.80 7801- Qeanin9 3.295.00 7803. Premls6s Exp*b 9.023.19 05 WXIK12127 Pw1of2 7804. Waste Dw)5al 414.41 7&￿- CaretakiThJ 2.fAJ5.01 7806. c￿￿1r¥j. Winthy*s a2￿. Gener81 Expenses 2.*3 £24182.63 NET PROFrf i LOSS £5N15.23 6£c>m xrtitr 4790 £g6SfoS ts>5r a< As3