REGESTERED COMPANY NUMBER: 02272550 (England and Wales) REGISTERED CHARITY 14UMBER: 299988 REPORT OF THE TRUSTEES AND AUDrtEO nNANCIAL STATEMEifrs FOR THE YEAR ENDED 31 MARCH 2025 FOR AGE CONCERN KINGSTON UPON THAMES (A COMPANY LIM￿ED BY GUARAp¥fEE) Hartley Fowler iLP statutory Auditors Charterad Accountants 4th Fkjor Tuition HoLJse 27-37 st George's Road Wlmbledon London SW19 4EU AGE CONCERN KINGsfoN UPON THAMES CONTENTS OF THE FINANCIAL sfATEMEKrs FOR THE YEAR ENDED 31 MARCH 2025 Page Report of thè Trustees I to 14 Report of the Indep•ndeTht Audltors 15 to 17 ststement of Flnanclal Actlvltle 18 StJtem•nt of Flnanclal Posftlon 19 statsment of Cash Flow• 20 Notss to the St)trm•nt of Cash Flows 21 Not•s to th• Flnan¢lJl Ststemerts 22 to 35 AGE CONCERN KINGSTON UPON THAMES (REGisfERED NUMBER: 02272550) REPORT OF THE TRusfEES FOR THE YEAR Ef4DED 31 MARCH 2025 The trustees whts are also direttors of the charlty for the purposes of the Companies Act 2006, present thelr report with the financlal staternents of the charity for the year ended 31 March 2025. The trustres have adopted the provision5 of Accounting and Reportlng by Charitie5: Statement of Recommended practi￿ applicable to charits.es preparing thelr accounts in accordance with the Nnanclal Repordng Stsndard ap￿Scable Sn the UK a￿1 Republ￿ of Ireland (FRS 1021 (effective l January 2019). OBJEcfivES AND ACTivrriES The trustees who are also directors of the charty for the wrrrt)ses of the Companl£q Act 2006, preg￿t their report wlth the flnanclal statements of the charty for the year ended 31 March 2025. The trustee5 have adopted the provisions of Accounting and Reporting by Charftles.. Statement of Recornmended Practi￿ applicable to charities preparing their accounts in accordance wlth the Finandal Reporting Standard apJlcable in the UK and Republic of Ireland {FRS 1021 leffectlve l January 2019). OBJECTIVES AND AcnvITIES Our vlslon and objects Our charitable objects ère., The rdief Df those in need by reason of youth, age, 111-health, dlsablllty, flnandal hardthlp or other dlsadvanlage, in any manner whlch now or hereafter may be deemed ty law to be charltable In England and Wales. Our vl$lon kn: To make Ilfe a greater Ilfe. Our core work Is wlth older people and we alm to support our beneficlarles to Ilve wlth Independentr and dlgnlty, decide the dlrection of Ihelr own live5 and enk)y life as part or the communlty. We work to influence local policy and practice and create greater understanditYJ of the needs of our users and their potential to contribute to CDmmunlty Ilfe. We alm to foster greater understanding between the generatk)ns by Involvlng younger peo￿e In our worf( through volunieerlng. Through our Informallon and Advlce and soclal prexrfblng work we address the needs of peopk who experlence financSal hard5hlp and dlsadvantaoe, Publlc Benefft We r￿e￿ our alms, objectives and athwties each year and, In doln9 ￿, the TTu5tees have taken into account the general guidan￿ on publlc benefit publlshed by the Charfty Commlsslon. Tn reviewlng our airns, and plannlng Object￿eS and athvltles to meet them In the future, we consider and evaluate the outcomos of each acuvlty and the Impact of our work on our benefKiaries and stskeholders, Objecdves for the year 2024-25 Our overarchlng object5ves for the year 2024-25 were: . to enhance the mental ènd Fknysical wellt£lng of the Feople we WO￿ wfth . to Involve and empower the people we work with . to ensure the long.term finandal sustainabllty of the charty and . to be a In our field. Our slrdtegy to achieve these oblertlve5 has been to rnalntsin our focus on our se￿￿ users stakeholders, Ilstening to them and bulkling our services around what they say they want, al￿ what we have leamed works. We SUPFOrt and work wlth Indfvlduals, th￿r famllies and carers via our bulldlng-based servi￿, our Informailon, Adv1￿ and Guidan￿ selv1￿ and our wo In the commun5ty. One of our key obl￿tiveS is to ensure our finallcial strategy is driven by, and supports, our vlslon, values and alms. AGE CONCERN KINGsfoN UPON THAMES (REGisfERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Summary of our main artlvltles We offer a holistic, outCo￿-f￿USed and e￿deKe-b0Sed rènge of setyi￿5. (ljr tyjlldlng-based *Nces act as hubs, wf(h a range of targeted preventlon and support provlded in bulldlngs, c0m￿ernented by flexlble outreath seNlces provided from buildings. Our person.led approach is designed to engjre that a whts￿ array of Services is easily accessible, according to each Indlvklual's needs and wishes. In the operatlon and development of all our activities, we are tommitted to working in partnershlp, aThS, as a organisation, adv(Kating for the interests tsf our user groups. With a staff team of 75,comblnlng decades of experience and l¢xal knowledge, Stsywell is the leading organSsatlon supporting older people In Kingston borough. Thwe are four maln strands to our actlvitl&£: Meanlngfvl sodal actlvltle$ and support SeNices whlch am to reduce socbl Isoladon and to foster conntttlons that hdp bulld strong and coheslve communltles.. - RaI￿gh House Oay Centrem - The Bradbury Centre 'FaNS' Fr￿rndfy and Nelghbourly Support Befviendlng projects Home support s•tvlc¢6 A range of that support wple to Ilve Snder*ndenity and safew In a comfortable home envlronment and stay out ol hospTtal and wdentlal care: - Communlty Team - Htsme from Hospltal Help@Horne sorvlce - Handyperson servlcè - Kiwston Comrnunlty Furnlture Ha•lth and Wellbelng SeNlces that encourage people to keep actlve and engaged, malntalnlng physjcal and mental health or ddavingl￿udrrfj deterlDrndon, an approach whlch Is algJ fundamental in our day se￿1￿ and community centre provlslon.. - Communlty Connector5 servlce Peer Supryjrt for Older Petsple wlth Serfous Mentsl Illne5S - Dernenti3 gjpwrt - OpFX)rtunltles for Volunteerlng We continue to play a key role In Klngston and Rlchmond's multS-d5scSplSnary approach to supportlng people who have rlslng heath and soclal care needs- thè Proattlve An￿CIpatOry Care programme {PAC). Informatlon, Advlce and Guldanc• (IAG} A specialist service whlch alms to inform ￿e0￿e of thdr cholce5, emty)wer thern and ￿5￿re they are re￿ivIng all ttrElr financlal and Dther ents￿ernents. AGE CONCERN KINGSTON UPON THAMES (REGISTERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 ACHIEVEME14TS ANO PERFORMANCE Charitable activities In total during 202+25 we worked with 2,400 unique lndfv￿Uals. 629 older people were re9ularty supported on a W￿￿Y basis vla OLbr At Horre Serv1￿ and our Ra￿&gh and Bradbury centre5. ALT05S all seNlces we worked with 1,126 people aged 80 and ow, of wtrK)m 739 were 85 and over; of tha* 361 were 90 and over, compri%ng 31% of the g0+ year.olds who live in our communlty. In March 2024 our Hdp@Home se￿￿ rnade a record 924 home visits, teating our prevlous of 905 from March 2022. Ger*rally, our users are gettlng olfjer and fraI￿r. We are seeing rnc￿ older people wlth dementla and h￿her numLws with mental health issues. The numbers of those liviro on thdr own Is r151ng. For example, of those who were supp)rted by our Horne froTn Hospital serv1￿, 76% lived on thelr own. The feedback we have received from (arws, users professlonal frontllne partners over the last year has never teen more poSi￿ve. Meanlngful Soclal ActlvStl•s and Support Day SeNlces Lonellne5s, Inactivty and 1501atbn a￿ rna￿r problems for our ageSng p)pulalion these are amngst the K%ues we alm to address through ￿ kYov6lon of high-quallty day servi￿5 at Ralelgh House and The Br*bury. Bulldings where 5ervlces for the community are housed, and from which they are dellvered, offer a huge opportunity to ￿POnd flexibly and creab'vely to the needs and asplratk)n5 01 a wlde range of peop￿. Through a hub and spoke model we alm io offer servlces and facllltqes to the wider communlty, as well as to people uslng centres on a weekly or daily bays. The hubs provide an extensive range of activitles and services under one roof and act a5 bases for our communlty outreach servlces.. FaNS Frlendly and Neighbourly Support scheme, the Community Team, Home from Hospital, Community Connectors (soaal prescrlblng servlce), Proactive Anticlpatory Care team and Help@HornelHandypersonlFurnlture co11ectlon servlces. There ère no compaiable venues elsewhere v4hich are accessible to any older person. Ohjr centre5 also ￿aY a vitsl part in supwrdng Ca￿¥S and FfowdltvJ respite. Our eXperfen￿ artd e￿dence demonstrate that our day Se￿1￿ play an Important part in preVen￿ng older peopk from tecomlw i501ated and inactive, with consequent Impatt on their oveTa11 physical and mentsl health and wellbelng. Our users come from all parts of the borough and the majority have rnultlple and sigDiflcant needs, includlng dementla and learning disabillties, as well as physical impalrments. Ralelgh House caters for very fro51 people who need personal care,. The Bradbury Centre is geared towards th0￿ who are able to look after thdr own personal care, However, both serv1￿5 a￿ 'universal' in that they are open to all older people who live in the Lx)rough. Day swvlces a￿ commkqsloned by Klngston CourKII through a Day Opportunltles contratt and thls year we have seen a growth In demand. Day seNice attendances increased by 12% on the prevlous year and almost 2,000 MO￿ sesslon5 were provided than In 2022-23 - eVId￿Ce of the increasing need for these services. The need for support for people livlng wSth dementia 15 evidentrd by an increase of 22% in the number of peop￿ livlng wlth the coNJltion uslng day Serv￿09 al both Raleigh House The Bradbury. Our approach remalns to eV0￿e our servIC￿ to meet the changlng needs and choices of older people and their carers, to make a tangible dfftren￿ to their quality of life and support them to stay Iwing in thar own ho￿ whilst tlw can safely do so. Case Study 'Betty' is an example of someone we Pwve supported as her needs develowl over a wod of years. Referred by her GP for K￿la1 prest￿bIng Wlth one of our Cornmunity Connectors in 2020, she was independent and athve in her tommunlty but there were some concerns abovt her memory. She jolned The Bradbury after a dlagnosls of dementla in 2022, attending oncè a week, enjoying the company of others and going on trips and attending classes. Her physical needs increased during that year as did the day seNice team's comrnunicatKin with her son and StayW￿l as95ted Betty with an application for acc￿s1b1e trangwirt and a TaxKard. She was also gwen advice regarding the incontinence dSnlc by our IAG team, and her s)n was signpost&l to Kingthi Carer's Network ft)r support. The followlng year Betty began using our Help@Home 5eThic&. AGE CONCERN KINGSTON UPON THAMES (REGisfERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THEYEAR ENDED 31 MARCH 2025 Durlng 20￿, Betty suffered a serf£q of falls, infectkjns and hospital admiwons and her dernen￿a b￿arne more advarted. Sadty, her physical cand mental health became much pwrer aTrJ she began to use a whedchalr. Her son struggled with her core and there we corteff6 at¥)ut her weight and fc*Jdlfluid ivtake. In the a￿rnn of thèt year Staywell's CommunSty Team referred her for Occupattonal Therapy and she began attending Ralelgh Hou* where she recelved personal care 5UPPOrt, as wdl ag going to rhe Bradbury. tlme ￿n￿ then Beity's sltuatK)n has vastW improv&l. We Ilalsd wlth her diebci3n to support her wlth recommended loc￿ options and inuease her cabrie intake. She galned a significant amount of weight ènd her mood, alertne￿, communication and ability to fvin in activltyes all improveo rnarkedly, ￿'ng noticed by other members as well as her own famSly and the staff teams at both day ceTr￿. Her son described Sta￿1,$ involvement a5'a complete garne changer., Betty now attends Bradbury three dmes a week and Raleigh House weekw, where she has a r4ular shower. Her weight Is stable and she Is eabrKJ much better, enjo￿ng her days and partiapatlng in many of the athvitles on offer to some degree. She Is almost always in good splrfts and her srm has fed back that he hadn't seen her thls cheerful for a k)ng tlme. Wrlendlng staywell's befrlendiTr3 and companionship seNlces include one-to-one befrlendlngi telephone befrlendlng and soclal activibes withSn our ￿ntre5 offer5ng regular sodal contact and emotkjnal support to ￿der and lonely adults over the age of 65 ye8rs, prov￿Ing frlendshlp and helplng to promote a feellng of self-worth. 75% of cllents are aged 80 and over. Our FaNS IFrSendty an(J Ne￿hbOUrfY Survort Scheme) SCh￿￿e was set up in 2019 with Nadonal Lottery fundlng to devek)p and Increa* the capacity of our befrlendlng and companionshlp seNkes and we are grateful to the National Lottery for a second tranche ol funding from November 2022. Demand for L*frlending remalns hlgh but we contlnue to flnd It rn0￿ dlfflcult io recrult new volunteers slnce the pandemk. We currently have 27 volunteer befriende￿, e￿h of whom was in itsLKh with be￿een one and ten people, offerlng suppy)r¢ fiiend5hSp, contact with the outside world, errolional support and rea￿Urants where they can. Bef￿endIng attNit￿ Include outlThJs and small group walk4, The continuing impact of our befdendlng serwlces Is due to the way that our tea￿ work across service and organlsatlonal boundarles. Our volunteer befrknders are 5UPPOrted not only by the Coordinator funded by the Lottery grant but by a wlder team wlt'h the skills and exputlse needed to respond to dients, often cOrn￿eX needs. This provlde5 confidence and reassurance to our volunteers, clients and the pyofesslonals maklng referrals. Our local knowledge and strorrfJ partnershlp connectbns, partlcularly wlth Primary Qre and our voluntsry sector partners ensure that we a￿ Ilnklng pL￿pIe to the rlght local groups and reSoUr￿s. Thls means that a volunteer befrlendlrvJ reladon5hlp arraThJed through sta￿￿1,5 FaNS project wlll have an lrnpact on ffl0￿ than lonellne5s and isolatlon. PeO￿e are connected into the Staywell community and consequently exposed to a range of approprfate I(￿11 servi￿5 tallored to thelr needs and preferentss. Demand for befriending continues to grow, we contlnue to recelve a steady Stream of referrals from health and soclal care partners for pe)ple who are bndy andlor Isolatd. More r￿pIe want faCe-tO-fa￿ contact, rather than phone calls alone. HOMÈ Support Servl¢es Help Our Hdp@Home setvice prowdes support with a range of practical tasks in and arijund the 1￿Me. Thls charyeable setvice Includes cleaning, laundry an(1 Imnlngi shopplng, (L)Dking and other household tasks, as well as accornpanylng clients Ort outlngs and to appolntments and prowdlng sltting services so that unpaid famity carers can have some resplte. Each dlenl rlrelves home assessment and is rnatdEd wth an experienced home-helper. In 2024-25 d*nt numbers increased by almost io% to 245, with our team dellvering 13,644 hours of hdp. Help@Home enabl￿ people to stsy livlng Independent￿ In their own homes who would t￿ unable to do so without the SUPF provided. Thi5 often also provid￿ great rea55urance to famllies, many of wlK)rn live far from theSr loved ones, including oversea& The has grown as rt has demonstraTrd its worth In prowding flexible support to meet w)ple's varfed needs. Home AGE CONCERN iaNGSTON UPON THAMES (REGIsfERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Help@Home's unlque selling poknt Is its close integration with ovr other seNce5, gNing staff, as wdl as cllents, easy acws to a nge of support and expertise to ￿1p people deal with the rnyrlad issues that ageing can brlng. The Help@Homers are tralned to be familiar wlth all our ath1t￿$, and to monitor their cllents for changes in th￿r cir¢umstsnces which might mean they Could benefit from another Stsywell servi￿, for example, a HandyFerg)n visit or a tenefits checL We reCe￿e no extemal fundlThJ for this servi￿. all income 5s generabj throLoh charges, ijjring th15 perlod the service has suprK)rted our Home from Hosp1tal scheme, with that fundlng enabllng us to offer up to six hours of free support to ptt)ple 65+ to help them setde back In at horne when dlscharged. H)mdyperson Servlce Our Handywsot) service offers a range of simple and low-cost interventlons Sncludlng small bulldlrKJ repalrs, mlnor adaptstbns gjch as the Installation of grab ralls and key safes, 'odd' lobs 15uch as putting up curtaln ralls, moving fumiturel, falls and accldent checks, and home safety and energy efficieno Ch￿￿. These are the types of Interventlcns whlch enable oldw, disabled and vulnerable people to Ilve Independently In thdr own homes for longer, In greater levels of comfort and seturty. In addltlon, we offer garden tidylng and grass cuitlng, plus one-to-one computer tultlon and help wlth settin9 up laptOP5, tunlng In and troubleshootlng problems wlth nis. The Serv1￿ is sup¢￿ed by volunteers. Eviden￿ conslstendy shows that older people place greèt value on 5ervlces that provlde 'that Ilttle blt of help, to supp)rt them them to stay Ilvlng Independently, and there Is considerable demand for the servlce. Staywdl's H￿dyperson *heme also works In an Integrated way wlth obr other servlce5, notsbty our Communlty aThl IAG Teams. In 2024-25 the serylce supwrted 216 househo￿s. We have recdved no extemèl fundlng for thls Important servlce for several years,. It has been sustsh)ed by Income from charges, subsidlsed through our cha￿tal￿e resources. As set out Sn our last annual report, we Invested In a new gtorage facility and an elettric vehicle for the serv1￿, We are delighted to report that an ap￿ICation to the Nats'onal Lottery Communlty Fund for fvndlr4J for 2025-26 was successful. Th& will enable us to offer free Handyperson servlees to pensloners on the lowest Incomes. Klnuston Communlty FUMI￿re Klngston Communlty Fumiture IKCFI was part of Staywell for eleven years. Its goaL5 were: - to provide hlgh qualty reusable furnlture to anyone experlenclng depr￿a￿on or sodal excluslon to divert waste back Into ￿use/￿¢VcI)ng and away from landflll a5 a means of encouraglng envlronmental 5UStaIna￿1lty together wlth a redudion in carbon ernissitsns to generate voluntary and work placern￿t OPF)Drtunf(les for anyone eXper￿￿Ing marglnalisauon and encourage thelr Integrallon Into the communlty, We knew last year t￿t Kingston Councll were wlthdrawlng thelr support for the scheme but a grant Sn 2024-25 enabled ￿ to spwd the year adaptlng the rnodd. Whllst we no longer have a retall premlses, demand lor used furnlture removal remains hlgh. We have developed our 'bu5ky waste, collectkon servlce and any proceeds wlll contrlbute to our organisatK)nal running costs aThJ enable us to keep charges for our other servSce5 as K)w as p￿Sible. Importanyyi KCF 5UPP)rts our Home from Hospital service by removlng and ￿rrangIng furniture In p￿pIe,5 homes to create Spa￿ for h(￿pIts1 tras and equlpment, On area of increa￿ng demand. Old¢t People's Community Team Older people face heightwed risk of adrnIS￿on to hospitsl or residential care as a result of111-health Ilncludlng mental 111-healthl, disability, sodal 19)lation, unsuitable housing and loss of support nthorks. However, the agelng process Is not ne￿SSarI￿ one of progressive decline and, by worklng wth p8ople In a targeted wayi our eXwIe￿ demonstrate5 that there are mult5ple opp(Ktunities lo effect postive changes that will not only ￿JU￿ A&E attendan￿ and unplanned hospital and residential adrnissions but also improve the qualSty of life and safety of older people I1￿ng at tK)me. AGE CONCERN KINGSTON UPON THAMES (REGisfERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 This cornmunity outreach setw1￿, ddwered by a small team of part-time staff and volunteers, gJPkKJrted 213 p￿pIe. People refeThed by a GP or other prOf￿510nal usually need support wlth independent Ilvlng due to frailty. aients are vay often housebound. A Community Team worker or volunteer vlstts each person in their home and disOJ5ses thdr sltuatK)n includlng Med￿al history, how they manage actmties of daity Ilvlng, housing situation, income and benefits, levels of soclal contact and risk of falls. The objective Is to support and encourage people tr) take up approwiate Sources of 9JPPOrt which w511 help them regain andlor ￿taIn their indewdence. ¢knr recent years the seNlce has seen an Increase In the levds of complexlty in cllents refer￿, inclLhJing people with undiagnosed dementia alonglde physcal ill-health and peop￿ self-rwlecting andlor Iwing in Unsultsb￿ accommodation. One of tt)e strengths of the Community ream is its ability to respond flexibty to Feople's chan9lng needs, and 5peedlly harness the expertise of Staywell's other sÈryi¢&s, such as Information, Ad￿ce and Guidance, and Befrlending. It works d)sely alongsld@ our Community Connertors Social prescrlbino servke and PAC (Proactve Antkipat(Ay Care) C&)rdlnators, The rnodd of engagement used by the CommunFty Team fosters a relatlonship of trust because It plaw the focus on the older person's asplratlons - what they wouhl like to do to stay well - rather than trn assessing thelr entitkment to services or thelr flnanclal rneans. Unlike many other cornmunity sth1￿, It is not tirne-lim￿ed but wholly outcome-fooJssed. Thls, together wlth its ablllty to offer Feople èn extenslve Chol￿ of services prDvlded by Stsywell and other agencSesi plus swell's long-established and strategk ￿￿tIon In the local health and social care system, is at the heart ol its success. A new three-year contract wllh ￿ngSton Councll, followlng a CoM￿tr(1Ve tender process, commenced In April 2024. Hom• from Hospitsl Servlc• We successfulw applled to the South West London Health Inte9rated Cère Board (ICB) Health Ineqyallttes Fund to contlnue provléing our Home from Hospitsl servlce durlng 2024-2S. The oblectlve of thls work Is to support older, frail people to be discharged back home more quickly, safely and sustslnably thèn might otherwlse be Fossible. The service works on a proactlve in.[e￿h modd to try and bulld relallonshlps of trust with people whllst Stlll In hospltal and to build relatlonshlps wlth cllnkal and soclal services staff to promote use of the seNlce. The skllb and extensive community knowledge of our other outreach services enables us to ddlver tho service In an aglle way. For example, our Help@Home geN1￿ can shop and rnake meals for people returning home and Klngston Cornmunity Fumiture vehicles and manpower provlde the practlcal mean5 of creatSng 'microen¥Aronments' (rooms whlch need to be mrranged to accornnv)date hospitsl and other equiprnentl in people's homes. Case Study 'Mrs B., aged 79, was referred to Home from Hospltal vla Siaywell'5 befriendlng seNice. She was taken to hospltal a5 an emergency and although not admlited, was dlscharged S￿11 feellng qulte unwell. The concern wa5 that she was the carer for her husband with dementia aThl urgently needed resplte. We referred Mr B, to s￿￿￿1'S day setvices and to our Older People's Community Team for wkler support. Withln the week, a Communlty Team Coordlnatr)r vlslted and subsequently took Mr S. for a tastsr day ot Raleigh House day ￿ntre. Mr B. settled in #ralght away and chose to become a regular member, providlng hlm with soclal conta¢ aCtI￿ty and monltorfng, and hls wlfe w￿h much-needed regukir ￿PIte. On follow up a few week5, later both dlents were happy. Mrs B. condnues to recefve regular calls from her who can quickly refw any concerns to the BefrlendlThJ Coordinator. Due to the endlng of the short-terrn projett fundlng, there was a rfjsk that the Home from Hospttal *rvlce would have been bst to Kingston. We worked wtth Klng5ton Council Adult s￿la1 Care lo ensure the continuation of the Service In 2025-25, reSOur￿d jointty by the 8etttr Care Fund and the ICB. Health and W¢llbelng Proactlve Antltipatory Care The Proactive Ant￿1patory Care Model IPACI is Kingston and Richrnonds multi-disciplinary aFproach to working with peop￿ who have rising health and care needs. The PAC team Includ￿ GPS, community, adult soclal care and hospltal-bas£é Servi￿ working together to provide more proactNe and Coordinated care. The approach hdps people to stsy healthier for longer, reduce5 the need for reactive health care and supporL5 work to address the wider determinants of health, helping to find ways of keeping local peop￿ well, ft)r k)nger. AGE CONCERN KINGsfoN UPON THAMES {REGIsfERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 In the past year our PAC Care Coordlnators supported 101 dlents, worklng wth New Malden and Worcester Park Primary Care Netsvork whlch Spearhe￿ed the original PAC prck)f of COn￿pt. These Coordinators, who 3￿ at the heart of the rnodel, help Feople plan ahead, be more in contrd and manage changes in Iheir health and wellbeing, harnessing the considerable strength of W0￿[ng toether as a local communlty. Sta￿ell Temain5 Stratsjically engagej with the development of the PAC model In Kirtyon and ￿chmoNd and fundin9 has been confirmed lor 2025-26 C4>mmunity Connectors SeNlce Our team of Community Connectors provlde sodal prescribing on behalf of eight of the borough's GP practice5. The roles are funded through the NH5 Additional Roles Relmbursement Scherne IARRS). The Connectors work with refer￿￿ individuals aged 18+, drawlng on their ¥trength5, Interests and skllls lassets} In ordw to Identlfy goals to improve the person's qua11ty of Ilfe, health and wellbelng. The focus, where poS51t￿e, is on sdf-helplsupport, and Self-Ca￿ aThY managernent, enaNirtg people to access and use voluntary and cornmunlty servlces and resources wherever posslble, as well as maintaining the individual's Sndependence at horne. Indlvlduals are encouraged and supported to engage with seNlces through mouvational discu551ons, tscortlng a person to a servlce Or programme of activities, researchlng and introdudng other communlty opdons etc. The p￿sure of demand on other support geTvices voluntary and statutory and build-up of Wa￿Ing Ilsts or lack of any seNi¢es, rK)tabty In supportlng people wlth thelr mental health and houslng needs places pressures on the Community Connector se￿￿. Th￿ has been sustaSned through close 1eam-w0r￿ng, peer support and wlde sharing of the skills, expethse and local kNJwledge ￿rosS all of Staywell's servicek Our plans for the futuie are to continue lo help local GP practices prowde personalised support to people whose Sockil sltuations add rnalor challenges to leadlng a healthy and happy Ilfe, as part of thc drfve to tackle health Snequalltle5 and Improve populadon hea￿h and wellbdng. The pracdce5 ￿th whom we Currently work In partnershlp have conflrrned funding lor 2025-26. Peer Support for Older People wlth S¢rlous Mentsl Ellne The 5ervlce Is fun(kd by South West London & St George's Nental Health Trust (SW￿GT) and delivered by Mind in Kingston In partnership with 5WiSGT, Staywdl and other local voluntsry organlsations. The servlce Is open to people wlth severe mental Illness (SMII who ère users of the mental health twst. Siaywell provldes group bnd one-to-one w support to people aged 65+, foculng on their aspiratlons and goa15. Part of the tr3nsformation of community mentsl health servi￿, the model enabl￿ professionals to use thelr Ilved expertence of mental health Issues as a positfve way of ￿nnettIng wlth clSents. InformY4tlon, Advlce and Guldance Our Information and Advice service'5 typical client Is aged between 80 and 89; a hSgh proportson of them live alone. The bulk of the work Involves securlng age-rdated benefits, support at home, houslng issues and ac￿ssible transport. Income rnaxlrnisaYon Is a key area where we aim to be proactive, asslsdng clients to ac￿5 beneffts such ￿ Attendan￿ Allowan￿, PensSon Credlt and acwl￿e ts3nsport sChern￿. In 2024-25 we worked wlth 1,072 unlque Ind￿ldU4Ls and helped peop￿ dalm dlsablllty t)eneflts worth over £145,OC(). We aLso advise on Apw)inteeshSps, Lasting Powers of Attorney and Wills, and Inform famllies and carers about Care Need5 Assessrnents and Carer's Assessrnents. We conlnue to provlde an Atematlve Office for the Department of Work and Pensions (DWP), processing disablllty benefft application5 on its behalf. A new th￿e-y￿ar contract wlth Klngston Coundl, followlng a compeUtSve tender process, commenced in April 2024. InfOrn￿t￿)n, Advice and Guldance remalns an important gateway for older people to Kcess 9JPPC•rt servi￿. In the increasingly dlgltsl worfd, our In-person approach is highty valuEd by clia)ts. We will continue to thamplon highquality, imparval, Information and ar￿ b￿￿Ve f( is cmcial for older people, thelr farnllie5 and informal carers, a fundamental part of our serwice portfolio. AGE CONCERN KINGSTON UPON THAMES (REGISTERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Opportunltleg for voluntserlnq Volunteer help is central to the successful dellvery and the character of our sthcas. ￿jthOU9h, like many charities, we have found It has becc4ne more dlfficuK to recmrt sultsble voluntsers, 83 kjcal peop￿ sUpp￿ta our semces by volunteerSng In a variety of roles. Volunteers do not lust brfng a measurable flnanclal value to our work; ty bring a weaf(h of gkllls, experfence and kno￿edge r¥)t knst local knowledge - and ots personal ex[erIen￿, for eXam￿e, as a carer or a 5ervlce-user. They add a r￿hneSs to our sethce wovlslon whlch cannot be quan￿fled. Worklng In pjrtntrshlp Staywell 15 the largest l(tal voluntary sector prO￿￿er of servlces In the b)ro(v4h of Kirrfjston, and we spent over £1.9 rnilllon on charltable activibe5 in 2024-25. As we evidence withln thSs report, all our se￿￿e$ work together In an integrated way, In pathership wf(h the Ferson and thelr ne￿￿rk and wlth colleagues In other organlsations, both ststutory and voluntsry. They are deslgned to work coherently to help prevent and dday I11-hea￿h and unnecessary admisslon Into hosptsl or, prematurely, to re￿dent[al care, whilst also helping to maintaln and improve people's physlcal and rnental wellbelng, enabllry them to remaln actlve and Independent In thelr own homes, In our ￿ntre5 and In the communlty, therety t)olstering communlty reslllen￿. An excStlng new developrnent In 2024 was the openlng of a KI￿stOn Councll (knupatbnal Tr*rapy Assessment Centre In Ralelgh HO￿e, Thls has had F￿￿tive Impacts for both p3rtner5 With frondSne staff sharing expertise and leamlng. Service users have benefitted from reduced walting times aNI mubjal refwials to Ser￿ceS. We hope that th￿e wlll be further opFortunlUes for lolnl workln9 In rhe next few years. We are worklrrfj In partner5hlp wlth Klngston Coundl fvjbllc Health to reregtabllsh an Older Peop￿'S FONM In Klng5ton borough, Its launth meeUn9 was held In <￿ta￿er 2024. Investmamt Perform•nco During the year uThder review, the I￿Ome ￿tAIrn achleved on our Irvestment porfollo managed by Rathtx)nes wa$ 3.4%. The propety investments held by the organIsa￿On produced a return of 7.5Vo on thelr capltal value.The short-tefrn cash depolts eamed Interest at an average rate of 1.2%. AGE CONCERN KINGSTON UPON THAMES (REGI￿ERED NUMBER: 02272550) REPORT OF THE TRusfEES FOR THE YEAR ENDED 31 MARCH 2025 FINANCIAL REVIEW Financial posltlon The Statement of Flnanckl Act￿￿eS shows a net b￿rplus at the yeaf-end of £698,977. Three key factors contribute to our secure flnancial pjsits'on.. a revaluatlon of our investrnent propertie5- a wsitive year for our RathbDnes investment px)rtfollo which produced net gains and the inclusion (due to tharity accountlng rules) of a generou5 legacyi whkh we have not yet artuamy recefved in the bank. These factors mask the ongolng operalonal challenges In en5urirKJ our se￿ceS cover their costs. Prlndpal funding $tsurces The charltable Company recdves and acknow￿¥ money from the Royal Borough of Kingston upon Tharnes for the provlsion of Informab'on, Advice and Guidance. Olts People's Comrnunty Team, and day Servi￿5 (Ralelgh House and The Bradbury). We aL50 acknowledge support for Kingston Cornmunlty Furnlture from the Royal Borough of Klngston Re￿IleNce Fund and from the Royal Borough of Klngston 51Jblic Heath departrnent for funding towards the Klngston OkJer Peo￿e'S Forum. Fundlng from the Nattonal Lottery has enabl&l us to malntaln our FaNS befrlendlng actyvlty, and we are grateful for thelr supw We r￿d¥ed and acknowledge fundSng frorn South West London IC8 and the New Malden and Worcester Park Primary Care Nehvork for PrtsaCt￿e AntScipatory Care,. from South West London ICB for our Home from Hospltal SeNlce and frorn the Surblion Health Centre and Chesslngton & Surbiton Prfmary Care Networks for the Communlty C￿nertOrS social prescribing servlce. We rece￿ed and acknowledge fundlng from SWLSTG via Mind in Kingston for our Mental Health Peer Support project. Income generated from centre5 contributes towards the cost of meals, transport and other advity, the maintenance of our centres. Our Help@Horne and Handyperson Serv1￿ are prirnary purpose tradlng aCdvIt￿, with Income from charges. Kingston Communlty Furnlturo generated funds for the charfty frorn furnf(ure resales and waste collecuon servlces. We a￿ grateful for the continulng support of the Klngston Nurslng AssiKlatkJn. We aLs0 thank the many Indhidual donors, Includlng legacy (k)nors- often grateful seNice users and theSr rdatlves- who supported us during 2024-25. A fvrther major source of I￿orne1$ Inve¥xnent Sncome. Inv•stm•nt pollcy thnd objectlves The Boèrd's wlicy Is to hold a sxoportlon of funds not requlred for Immedlate operatlonal expense as bng-teTr Snvestments. Such fvnds are invested In global equSty fixed Interest instruments at a risk level whlch the Board considers prudent. From time to time the Board revlews performaotr of the Investrnents and conslders afvnadve optlons to rnaxlmlse returns for the charfty. The charfty's ojrrent Investment portfollo Com￿se$ three maln dements: . Eyuty and ffted Interest Investments managed ty Rathbones Investrnent Management . social inve5tments- dlrecdy held property let as social houslng . short-term cagh derx)slts. Our Investrnent objectives are to malntaln the Ca￿ts1 value of the assets and to generate Income to support our charltable activitles. AGE CONCERN KINGsfoN UPON THAMES (REGISTERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 FINANCIAL REVIEW Reser¥e5 policyi risks and uncertalnties The Board of Trustees of Stsywell revlews the Reserves Pdicy on an annual bags in the context of the risks and opportunit faclng the organI5atlon, its plans and its 1&our￿. Its reserves poliq 311gns with its Investment ph)licy, l.e. tr) manage its assets to ad)ieve the best value for the Char￿,$ kneftclarte We actively work to diversify and our funding and supwrter ba* and to enrich and develop (￿r proposition as both charfty and a servlce provlder. Although our re￿nt successful tenders to Kingston Countll have gr4en us gieater serurlty, wth three-year contracts for our core, se￿1￿, which can be extended for up to years, the contratt values remain what they were more than a decade ago - in effect è cut of at least 30% over that period. Meanwhile the cost of providing these Mtal servkes to people wlth higher and more complex needs continues to grow. In the Ilght of these rfsks and demands, the Btsard alms to mainiain a prudent level of retslned, unrestrlrted reserves, Indudln9 Ilquid cash assets, equlvalent to approximatety six mnths, exWdltU￿, The holdlng of reserves is recognised as good prath￿ by the Charity Commlsslon. These reserves provlde worklng capltal for operatlonal runnlng costs and short-term cash fl¢)w issues (such as late payment ol contract instalmentsl and supsxjrt the delivery of the Organi￿t￿)n,s objertlves in an efficient and cost-effective way. ThSs provides a means of managlng unforestEn expwdlture and allo¥￿ business development to COn￿rnue in an environment Whe￿ a slgnificant pfoportlon of our fundlng is short-lemi and there is stiff competrtion for fundlng from other sour￿, such as chartsble trusts. In 2018 the charlty ￿ported a deficit im excess of £O.SmlllK)n and its general resetves were 15% below it5 target level, For the last seven years our resaves have Lfen uti11sed to fund Serv1￿ delvery. ReseNes mean that were there to be a Sudden even¢ s￿h as another pandemlc, or an unandclpated red￿tIOn in our grant or contract Income, we would have tlrne to reconflgure our SerVk￿ to ensu￿ continuity for the approxlmately 630 regular users who rely on u5 each week and also enable us to meet our legal iequlrements In relatlon to statutory redundancy payments to staff, shoukl we have to wlnd down any servI￿S due to lack of fundlng. Wlth some greater tsrtalnty about the next two to four years, the Board has revlewed the deslgnatlon of fvnds. The need to maxirnise assets means that a redevdopment of part of Raldgh House is conside￿d possible wilhln the next Itve to ten years. The Board has therefore designated a Property MaiTrtenan￿ and Development Fund of E600,000 tr)wards thls and the costs of malntainlng our other t￿IldIngs. The total fvnds at year-end were £4,933,267 of whlch E132,217 was unreallsed galns on the investment p)rfolio.Of these total snds, É3,072,366 can only be reallsed by dlsposlng of tsngible fixed assets (l.e. fixed assets, primarlly bulldlngs, used for the dellvery of servkesl and social investments. The year-end value of the managed Investments was £1,193,659, the Income from which, together wlth income frorn the soclal Investments, directty supports those swvlces that are Th)t funded through grants or contracts, notsbly our Handyperson and Help@Home setvices and hel￿ us with our support Costs. The arnount of free reseNe5, i.e. the fvnds we have that can be spent on any of our d)arftsLle purp)ses, was £1,244,￿4. These comprise the total funds excluding tangible fixed assets (£1,822,366}, social invegtments {£1,250,0001, the designa￿ funds {£834,5571 and r££tricted rese￿￿5 [£16,667). The funds were therefore above the tsrget by £27,290. Thanks to a generous legacy which wag received In July 2025, a Trew fvnd hag been designated this year for investment in the development ol our seNices over the next ￿ to three years. Thls Investment will include a new website offerlng improved ways for the publk to contact and interart w￿h us dlgitalty and the estsb1ishment of a hardshlp fund, enatASng us to support pwple whose financlal tuation may prevent them frorn accesslng our servkes, Thls Poll￿ and the deslgnadon of fvnds wlll be rewe*ved during the flnancial year 2025-26. -io- AGE CONCERN KINGsfoN UPON THAMES REPORT OF THE TRusfEES FOR THE YEAR ENDED 3114ARCH 2025 FUTURE DEVELOPMEKrs Next year we will mark and cdebrate 80 Yea￿ of suptX)rting older and disa(fvantsged peosle in our c(mmunity. Our 'ancestorf organlsatlon, Malden and Coombe Old People's WeThre Associati￿, was foUnd￿j In 1946. We plan to use this anniversary as an opportunty to celebrate the contrlbution of older people In our comrnunlty as well as highlight the overtooked needs of those who rety on our support more than ever. We have set oursdves a fundralsing target of £80,0(M) and if we achleve thls whllst sustrining and developing our range of we we ￿11 put Stayviell on a solid foundation to conts.nue to play a vttl role In our wmmunty for another 80 yearsl Increaed demand for communty seNSc85 and the exp&*ation from conts7cting aulhoriknes that provlders will delfver 'rnore for less, Is the context of our plannlng. However, we are optimisbt that the forthcoming NHS 10-year Plan will offor greater opportunit￿5 to Ironuine organisations prO￿dIng evidenctrbèsed preventative servlces suth as ourselves. We wlll contlnue to provlde vttsl services that support petsple In practical and wnotlonal ways and target lonelirw, Isolabon and the effects of fraity and demenda. The prO￿rtI(}n of our income generated frorn tha1￿4 to servlce users has Increas8J ar￿, as the thresholds for ststutory care and prr)rt Con￿nUe to be ra1￿, we know that the numbers of people havlng to pay for their own care and support wlll also Increase. We the￿lOre conllnue to fooJs on the quality and development of our Help@Home and assoaated swvices. We wlll contlnue to work wlth Klngston's wlder voluntsry sector and communlty partners, healtrare seLtor and the local authorty, We will tontlnue to maxlmi5e the use of our assets for the be￿fit of our comrnunY(les to ensure th8 long-term sustalnablllty of the charSty. -li- AGE CONCERN KINGsfoN UPON THAMES (REGISTERED NUMBER: 02272550} REPORT OF THE TRusfEES FOR THE YEAR ENDED 31 MARCH 2025 STRucfuRE, GOVERNANCE AND MANAGEMEiir Governin9 document staywell (Age Co￿ern Kingston upon Thames) is a 11rn￿ed company. Its govwning doCUm￿t is its ArtKles of Associat￿n, thted 12th september 20L3, and memtErs of the Board of Trustees are the dlrectors of the cornpany. The charfty has us& the work(ng name of Stsywell since Septetnber 2014. Recrultment and appolntment of new trustees Trustees ère recruited by various means, including adve￿￿n9 In newspape￿, our own publlcations and on our website. The Board 15 ejected in accordance with the A￿cleS of &issociation. Trustees serve for a term of three years and may be re-elerted,. any Trust￿ elerted as ￿aIr rnay seNe for a maxlmum of slx years. AAxJlntment Ss by electlon at the Annual General Meeting, whlch usually takes place In Octoter eaeh year. OrgJnlsatlonal ￿tn￿￿re Jnd declslon maklng The eharlty Is governed by Its Board of Trustees, which fflet four tlmes durfng t￿ flnanclal year 2024-25, in addltion to the Annual General Meetin9. A scheme of delega￿On Is In pla￿. the Chlef EXeCut￿e, who 15 also Company Secretaryi has over&ll reSpOn￿bIl￿ for the day-to.day management of the organlsation and delegates perfOrrnan￿ and qualty managernent resw)nslblllties to the Deputy Chief Executive, including ensuring that servlce5 are ddlvered In Ilne wlth the operational pollcles, contraLt specificatron5 or grant cOnd￿lon$. Servlce manager5 a￿ ￿Spon￿ble for day.tO-day operatk)nal management and the supeTvislon and development of th staff and volunteers. The Nnance Group Iwhlch in the year belng reporteé conslsted of the Chw Executive, the Deputy thlef Execulfve, the Flnanclal Control￿, and the T￿asurer) met every four to slx weeks. rhe senlor managament team met weekly and employees and volunteers ¢onUnued to be Involved In the development of the organI5ation through staff brlenngs, team rneetlngs, and one-lo-one meebngs w￿h their line managers. Inducllon and tralnlng of n•w trustees New Trusttes recelve an induction which pro￿deS an overvlew of the organlsadon, its ethos and strateglc alms, the actfvltie5 an servlces r( prowdes, fundSngi and polic¢es aTrJ procedures, Including dlversify and equallty, as well as ble role and responsib'liUes of Trustee& Our Trustees a￿ eXperIen￿d and knowledgeable about our work and the needs of our users and have skills and experien￿ in a wlde variety of tlelds, Includlng soclal tare, healthcare, local government, and the commerclal sector. Ongolng Iralnlng and development is provided In varfous ways. Trustees partlcipate In strateglc planning and other development sessKJns alongside staff, volunteers and other stakeholders. Trustees also meet from tlme to tlme be￿een Board rneeting5, to focus on development of rheir s￿115 understanding of the organisab'on. Senior staff and managtrs perlodicalty attend Board rneetings to give presentstbns and update Trustees on devdopma)ts affectlng the work of the organlsatlon. Key manJg•m•nt remunèratlon The pay of the Chlef ExKutive Is set by the Board. The pay of the remalnlng Senlor Management Team, and staff 15 reviewej annually by the Finan￿ Group. in Ilne wlth both market condltions and affordability for the tharity, and a proposal ￿ submltted to the Board for thar approwdl. Wlder network Stawdl is an independent local charfty. -12- AGE CONCERN KINGSTON UPON THAMES (REGISTERED NUMBER: 02272550) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 REFERENCE AND ADMINIsfRATIVE DETAILS Registered Company number 02272550 (England Wales) Registered a￿VIty b)umber 299988 Reglsternd offlce Raleigh House 14 Nelstsn Road New Malden Surrey 35EA Ms E Altch150n Mrs A C Cann Ms C Fltzgerald Dr D Slinson Mr A J SheThille {raslgned 241101241 Dr J C H D'souza Mr R P Phillips Audltors Hartley Fowler LLP Statutory Audllor5 Chartered Accountants 4th Floor Tuitlon House 27.37 st George's Road Wlmbl&4on London SW19 4EU Chlef Ex•cuthi• Offlcer Cxtrmpany Secretsry Nr S Brennan Bankern CAF Bank Lld 25 Kings Hill Avenue Klng5 Hlll West Malling Kent ME19 4JQ Hèndelsbanken Burgdne tyay Lower Teddlngton Road Kin95ton upon Thames 14ER Natbnal Westmlnster 8ank Hc New Maklen Branch 64 High st￿et New Makjen Kr3 4HB In￿stment Managers Rathbones Investment Managernent Port of Llverpool 6ulldlng Pier Head LiverpDoI L3 INW -13- AGE CONCERN KINGsfoN UPON THAMES (REGIsfERED NUMBER.. 02272550} REPORT OF THE TRUSTEES FOR ThE YEAR ENDED 31 MARCH 2025 STATEMENT OF TRusfEES' RESPONSIBILrriES The trustees (who are also the directors of Age Concem Klroston upon Thames for the purroses of company kw) are reswnsible for preparing the Report of the Trustees and the financial statements in accordantt wlth applicatle law and United Kingdom Accounting Stsndards (United Kingdorn Generally Accepted Accountlng Practice) Including Nnancial Reporting Standard 102 'The FlThanclal Repofang sta￿lard applIca￿e In the UK and Republic of Ireland" Cnmpany law requires the trustees to prepare financlal #atements for each flnancial year wh￿h give a true and fair vw of the state of affairs of the charltable company and of the Incoming resour￿ and applicath)n of resour￿, including the Income and expendiiure, of the charitable Company for that per￿d. In p￿paring those financlal staternents, thè trustees are required to selett sultstAe ac£ounUng policies and then apply them consIs￿tty; observe the methods and principles In the Charity SORP,. make Judgements and estlmates that are reaSona￿e and prudent; prepare the financial statements on the golng concem basis unless fc Is Inapproprlate to presume that the tharltable company wlll contsnue In buslnoss. The trustees are re5ponslble for keeplng proper accountlng records whlch dlsclose wlth reaSona￿e accutyry at ary time the flnanclèl posI￿on of the charftable company and to enable them to ensure that the finandal statements ¢ompty wlth the Companies Act 2006. They are also responsib5e for safeguarding the assets of the charitable company and hen￿ for tskn'ng reasonaNe steps for the preventlon and det￿t10Th of fraud and other l￿egUlarl￿eS. In so far as the trustees are awa￿.. there Ss no relevant audlt Informalon of whlch the charttble cornpany's audltors we unaware; and the trustees have taken all Steps that they ought to have taken to make thernselves aware of any relevant audlt infomatknn nd to establi8h that the auditors are aw3re ol that inforrnalion. AUDrroRS The auditors, Hortley Fowler LLP, will be proposed for re.appolnbment at the forthcomlng Annual General Meetlng. Thls report has ￿en prepared in accordance wlth the S￿181 provI￿On$ of Part 15 of the Cornpanle5 Act 20C6 relatlw to small companles. Approved by order of the board of trustees C￿ 4 Septemter 2025 and slgned on Its behalf by: d4 Q/J4 Mr R P Phllllps- Trustee -14- REPORT OF THE INDEPENDENT AUDrroRS TO THE MEMBERS OF AGE CONCERN KINGSTON UPON THAMES Oplnion We have aLKllted the financial statements of Age cOn￿M ￿ngstOn upon Thames (the 'charltsble comphnVI for the year ended 31 March 2025 wh￿h cornpr￿ the Strternent of Financi31 Activlues, the Statement of Flnancial Posrtion, the Statement of Cash Hows and notes to the flnancial ststements, i￿luding a summary of sgnlficant accountlng pollcies. The flnarfial reporting framework that has been applied In thelr preparation is applkabk law and United Klngdom Accounting Standards (United ngdom Generally Accepted Accounting Practice), Induding Financial Rewrting Standard 102 'The Finantlal Reporting Stsndard appllcable In the UK a￿1 Republic of Ireland,. In our oplnlon the finantial Stat￿ents: give a true and fair wew of the state of the chartsble company's affalrs as at 31 Marth 2025 and Df Its Incorning resources and appllcatKJn of r￿QUr￿5, includlng Its Income and expendltu￿, for the year then enda,. have b&n woperly prepared in accordance with Unlted Kingdom Generally Accepted Accountlng Practtce, includiTvJ Financhl Reportlng Standard 102 The Financlal Repo￿n9 stsndard appllcable In the UK and Republic of Ireland,; and have been prepared in accordan￿ with the requlrements of the Comwies Act 20(￿. 8•$ls for oplnlon We conductlxl our audlt In accordance with Internatbnal StandoTd5 on Auditlng (UK) {IS4s IUKII and appllcabk law. Our re5ponsibilits'e5 under those stsndards are further descrlbed In the Audltors, responsibilities for the audFt of the financlal statements sedon of our report. We a￿ Independent of the choritable company in accordance wlth the ethical ￿quIrements that are relevant to our audit of the financial ststements In the UK, including the FRCS Ethlcal Standard, and we have fulfilled our other ethlcal responsibillues In accordan￿ wlth these requlrements. WÈ belleve that the audit eVid￿Ce we havè obtalned Is sufflclent and appropriate to prt)￿de a basis for our Dpinlon, Concluslon$ relatlng to goln9 ¢onc•m In auditing the financial statements, we have concluded that the trustees, use of the going con￿rn basis of accountlng In the preparatlon of the flnanclal statements is approprSate. Eased on the work we have perforrned, we have not Identlfied any material Uncertaint￿ Telating to events or conditlons that, Indlv5dually or collectivelyi may cast glgnificant doubt on the Char￿able companvs ablllty to conunue as a golng con￿rn for period of at least twelve months from when the flnancSal ststemenls are authorised for Issue. Our responslbilityes and the reSpon51t￿lI￿es of the trustees wlth respect to golng concern are descrlbed In the relevant xtlons of thls report. Other Snlormatlon The trustees a￿ r￿pOnsIble for the Lkner Inft)rrnation. The other Information comprfses the Informatlon Induded In the Annual Report other than the financlal statements and our Report of the Independ￿rt Audltors thereon. Our opinlon on the financial ststemenls does not cover the other InfOrMa￿on and, ex￿pt to the extent othe￿1$e expllcitty ststed In our rep)rt, we (lo not express any fomi of assurance conclusion tlweon. In Connethon wlth our audit of the flnandal statements, our re5ponslblllty Is to read the other lnf0m7at￿rn and, In dolng so, conslder whether the other information is materialfy inconslstent with the finzncial statements or our knowledge obtalned in the auijit w othetwlse appears to be materially mlsstated. If we Identify such rnaterlal inconslstencie5 or apparent material Mi55tatsm￿ts, we are requlred to determlne whether thls gives lo a materlal rnI55tstement In the flnanclal ststements themselves, If, based on the work we have performed, we conclude that there is a material rnlsststement of thls other inforrnation, we are required to rewrt that fact. We have nothlng to report in thls regard. Opinion5 on other matters prescribed by the Companles Art 2006 In our opinion, based on the work undertaken In the covrse of the audlt.. the information yiven in the RepK)rt of the Trustees for the financlal year for whlch the flnanclal stat￿ts are prepared Is consistent with the flnanclal statements,. and the Report of the Trustees has been prepared in accordanTr wlth applIca￿e legal requlrements. -L5- REPORT OF THE INDEPENDErir AUDThORS TO THE MEMBERS OF AGE CONCERN KINGsfoN UPON THAMES Matters on whlch we are requlred to re￿rt by extéptlon In the light of the knowledge and understandlng of the tharitable company and its environment obtsined In the cour* of the audit, we have not Identified material misstatements in the Report Of the Trustees. We have nothin9 to report In respect of the folk)wlng matters where the Companies Act 201￿ requlres us to report to you if, In tyJr opinion.. dequate accounung records have not been kept or returns adequate for our audr( have not been recelved from branches not vlslted by us,. or the financial ststements are not in agr￿ment wllh the accounting records and rettjms,. or certaln dSsclosures of tru5tees' remuneration speclfled by law are not made,. or we have not ￿￿1Ved 311 the Information and eX￿anatIOns we requ1￿ for our audlt,. or the trustees were not enllved to take a(fvantage of the small comrkinies exemption from the requirement tt> prepare Strateglc Report or In prèparing the Report of the Trustees. Respon51bllltles of trustees As explained more fully in the Statement of Trustees, Responslbllltles, the trustees (who are also the dlrectors of the charitsble company for the purposes of company law) are responslble for the preparation of the flrtanclal statements and for belng satisfied that Lhey give a true and lair wew, and for such intemal control as the trust￿ deterrnlne is necessary to enable the preparatlon f financyal stst￿ents that are free from materlal rnlsstatement, whether due to fraud or error. In preparing the financial statements, the trustee5 are responslble for assesslng the charTtable cornpanV5 ablllty to contlnue a5 a goln9 concern, dSscloslng, as ap￿[Ca￿e, matters fftLited to golng concern and uslng the golng concern ba￿5 of accountlng unless the trustees elther Int￿d lo Ilquldate the charSlable company or to ￿oSe operatlons, or have no reallstk alternallve but to do so. Our r•sponslbllltle5 for th• audlt of the fln)n¢lal statements Our obJEYtlves are to obtaln reasonable assurance about whether the flnanck31 statements as a who18 are fr* from matertsl mlsstatemenl whether due to fraud or error, and to Issue a Rewrt of the Independent Audltor5 that Includes our opln50n. Reasonable assurance 15 a high level of assurance, but is not a guarantee that an aL4dit condueted In accordance wlth TSAS (UK) wlll always detett a matertal mlsststement when It exlsts. Mlsstatements can arlse from fraud or error and a￿ consldered material If, Indivldually or In the aggregate, they could reasonab￿ be expected to intluence the economk declslons of users taken on the basis of these finanaal staternents. The extent to whlch our proc&lures are capa￿e of detecting Irregularitie5, Includ5ng fraud Is detalled below.. We Idenufy and as￿ r55ks of matvlal mlsststement of the flnanclal ststements, whether due to fraud or eThor, and then d￿}gn and perform audit procedures reswnsive to those risks, including obtalning audlt eVIden￿ that Is sufflclent arid appropriate to pro￿de a basls for our oplnlon. In Identifv'ng and assesgn9 rlsks of materlal misststement In respect of IrregUlar￿e5, includlng fraud ond non-comp1San￿ wlth laws and regulatlons, we considered the follDwlng'. -the nature of the Industry and sector, control envlronment the charfty's act￿ll1e5,. -regJlts of our ￿u[rIeS of rnanagement al￿Ut thelr own IdenYNtation and assessment of the rlsks of IrregUla￿￿eS. -any matter5 we Identir￿ having obtsined and r￿eWed the charttable company's documentadon of thdr pollcies and procedu relèUrYJ to.. identfyingl evaluating and complong wlth kiws aTrJ reguladons and whether they We￿ aware of any Instances of non Ompllan￿. - detecting and respondlng to the rfsks of fraud and Whett￿r they have knowledge of any actual, 5uspetted or alleged fraud,. - the Internal controls e5tablithed to mltlgate rlsks of fraud or non-com ￿Tan￿ with laws and regulatlons. the matters dlscussed among the audlt engagement team regarding how and where fraud mlght occur In financwl statements any potential Indl(ators of fraud. -16 REPORT OF THE INDEPENDENf AUDrroRS TO THE MEMBERS OF AGE CONCERN KINGSfON UPON THAMES As a result of these procedures, we consldered the opportunities and Incenfjve5 that may exist within the organSsadon for fraud. In common wlth all audits we are also required to perform specific prO￿dureS to respond kn the risk of management overdde. We also obtained an Und￿S&￿j1rvj of the legal and regulatory framework that the charftable company operates in. The key laws and regUlaU0￿ we Co￿lder￿1 in this context included the Charities Act 2011, UK Companies Att and tsx legl4atbn. In addition we consldered prowsions of other laws and rèjulations that do not have a direLt eff&t on the financial *atanents but Complian￿ wlth whkh may be fvndamentsl to charltable companvs abilty to operate or to avoid a rnaterk31 penalty, As a resutt of perfomiing the above, we dld not Id￿￿fy any key matters related to potsntlal r1￿ of fraud or nc41-complian wth laws and regulaUoThs. Our proc&lures to respond to rtsl(s IdentWgJ Included the followlng: revlewlng the financial statement disdosures and testing to gjpphjrting ¢Jocumentation to assess cornpl1a￿e YAth Frovtskjn of relevant taws and r￿UL?tIonS described as havlng a dlrect effect on the flnanclal ststeM￿ts; -enqulrlng of management concemlng artual and p)len￿al litigation and dalrns; -performlng analytical PrO￿dureS to lde￿￿fy any unusual or unexpected rdakkjnthlps that may Indlcate rfsks of materlal mlsstatement due to fraud; -revlewlng mlnutes of meetlngs of those thargeA with ￿￿nan￿, revlewlng Internal reports, and .In addresslng the rtsk of fraud through management override of controls, testing the appropriateness of journal entrle5 and oth adJu5tments, assessing whether the judgements made In making acCoun￿n9 estimate5 are IndlcaUve of a potentlal blas and evaluatlng the bjslness ratIOna￿ for any slgnlficant transactlons that are unusual or wtslde the nomial c￿r$e ol buslness. We also communlcated relevant Identified laws and wulations and pot8)tlal fraud rfsks to all engagement t&im members and remalned alert to any irKJkaUon of fraud or non-cornpllants wlth laws and regulatSon5 throughout the audlt. A further destylptlon of our responslbllltle5 for the audit of the flnancial statements is Iwated on the ￿nanCIal Repordng Councll's webslte at www.frc.org.uVaud5torsrespon5ibilitses. Thls descrlptSon foms part of our Report of the Independent Audliors. Use of our report Thls report Is made 501ely to the chadtsble companvs rn8nbers, as a bjdyi In accordance Chapter 3 of Part 16 of the Companies Act 2006, Our audit work has been undertaken so that we rn￿ht state to the charltable compan*s members those matters we a￿ requlr8J to state to them In an auclltors, rep)rt and for no other purpose. To the full& extert peMi￿ted by law, we do not a￿pt or assume responybllity to anyone other than the thartsble company and the chartsble companys memters as a boLty, for our audSt worl for thL5 retM)rt, or for the oplnlons we have formed. Jonathan As enlor Sta for and on half of Harti Statutory Auditors Chartered Amuntsnts 4th Floor Tuition House 27-37 St George's Road mbledon London SW19 4EU Auditor) owler LLP 11 September 2025 -17- AGE CONCERN laN￿ON UPON THAMES STATEMENT OF FINANCIAL ACTIvrrIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 2025 Totsl funds 2024 Total funds Unrestrictsd funds Rethtted fvnds Notss INCOME AND EMDOWMENTS FROM Donauons and ￿9a￿e5 267,488 267,488 69,355 Charltable activitie5 Klngston Day & TransrKIrt Servtes Klngston Informatbn, Adv1￿ & Kingston Community Servi Kingston Communlty Fumlture 740,673 90,000 616,090 92,323 740,673 90,1 828,￿5 118,319 698,810 90,000 800,733 141,059 212,815 25,996 Investrnent income 160,199 160,199 113,992 Total 1,966,773 238,811 2,205,584 1,913,949 EXPENDITURE ON Charitsble actlvltles KSngston Day & Transport Servl K(ngston Informatlon, Advice & A(fvocacy Ktngston Communlty Servi n9Str￿ Community FurnI￿re 759,389 B7,095 732,892 135,033 759,389 87,095 931,311 161,029 771,282 84,426 855,138 183,225 198,419 25,996 Totsl 1,714,409 224,415 1,938,824 1,894,071 Net galns on Investments 132,217 132,217 74,311 NET IMCOME Other re¢ognlsed galnsl(losses) Gains on revaluation of flxpd assets 384,581 14,396 398,977 94,189 3￿,(￿)0 300,000 movemènt In funds 684,581 14,396 698,977 94,189 RECONCILIATION OF FUNDS Total funds brought forward 4,232,019 2,271 4,234,290 4,140,101 TOTAL FUNDS CARIUED FORWARD 4,916,600 16,667 4,933,267 4,234,290 The note5 fowm part of these flnandal statements -18- AGE CONCERN KINGSTON UPON THAMES (REGI￿ERED NUMBER: 02272550) STATEMENT OF FINANCIAL POSITION 31 MARCH 2025 2025 2024 Notes FIXED ASSETS Tangible assets IDve5tments Lnvestments Investment wop 13 1,822,366 1,456,639 14 15 1,193,659 1,250,000 1,168,498 1,135,000 4,266,025 3,760,137 CURRENT ASSETS Stocks Debtors Cash at bank 16 17 I,c￿0 252,901 384,154 415,714 388,261 803,975 638,055 CREDITORS Amounts falllng due wlthin one year 18 (136,7331 (163,902) NEf CURRENT ASSETS 667,242 474,153 TOTAL ASSETS LESS CURREKf LIABILMES 4,933,267 4,234,290 NET ASSETS 4,933,267 4,234,290 FUNDS Unrestrlcted funds.. General fund Revaluauon reserve Bullding development reserve Falr value reserve Soclal Investment Fund Capacty Development Fund 21 2,136,351 482,064 600,000 1,064,445 399,183 234,557 1,376,621 182,064 600,000 938,334 1,135,000 4,916,600 4,232,019 RestrIC￿ funds 16,667 2,271 TOTAL FUP4DS 4,933,267 4,234,290 These flnancial statsments have bttn prepared in accordance wlth the wovislons appllcable to charrf(ab￿ companies subject to the small companies regime. The financlal ststements We￿ approved by the Board of Trustees and aUt￿riSed for issue on 4 September 2025 and were slgned on its behalf by.. Mr R P Phllllps- Trustee The notes form pattolthese flDandal statements -19- AGE CONCERN KINGsfoN UPON THAMES STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Not Cash flows from operatlng activities Cash generated from a￿atiOnS (71,353) 1130,1791 Net cash used in operatsng aclvltles (71,3S3) 1130,1791 Cash Ilows from investlng actlvltl¢s Purchase of tangib￿ fixed assets Purchtsse of flxed asset investments Sale of tallglble flxed assets sa￿ of fixed a5sel Investments Interest recdved Dlvldends recelved Rents received on Investment propeity (77,795) (139,7081 1,000 131,764 4,625 23,650 131,924 (2,3581 1232,4651 214,347 3,170 26,218 84,604 Net cash p￿dej by Investlng actlvldes 75,460 93,516 Change In cBsh and cash equlval•nts ln thè rnportlng period Cthsh and cash equivalents at the beglnnlng of the reportlng p•rlod 4,107 136,663) 384,154 420,817 CJ$h and caoh equlvaltrtl at the •nd of the Mportlng perlod 388,261 384,154 The notes fomi part of these fiThanoal $tsrem￿ts -20- AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE STATEMENT OF CASH FLOWS FOR THE YEAR ENOED 31 MARCH 2025 RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACllVITIES 2025 2024 Met Income for the reportlrt9 prlod (as pw the Stat•m•nt of Finan¢l•l Arti¥itiès) Adjustments for. Depreciauon charges Gain on investments Loss on dlswsal of flxed assets Interest recewed Divldends rece￿ed Rents recelved on Investment proF Decrease In St￿￿S Inewse In debtors Deuease In creditors 398,977 94,189 7,997 {132,217) 3,071 14,625) 123,6501 (131,924) I,ODD {162,813) 127,1691 7,747 174,31J) (3,170) 126,218) (84,604) 143,097) {715) Net cash u$•d In operatloThs (71,353) {130,1791 ANALYSIS OF CHANGES IN NET FUNDS At 114124 Cash flow At 3113125 Nèt cash Cash at bank 3B4,154 4,ID7 388,261 3B4,154 4,107 388,261 Totsl 364,154 4,107 388,261 The rvJte5 form pèrt of these financwl Statements -21- AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE FINANCIAL sfATEMETrtrs FOR THE YEAR ENDED 31 MARCH 2025 GENERAL IIIFORMATION The charitable (x>rnpany is Incorporat￿ and domlclled In Eng13nd and Wale5. The address of ti5 regISte￿d office L% Raleigh House, 14 Nelson Road, New Malden, Surreyi tt3 SEA. The registereil nurnber of the company is 02272550. The reglstered number of the charity is 299988. The financial Informatlon presented 6 for the year ended 31 March 2025 ènd 31 March 2024. The financkal Information is presented in sterling. AcCOUP￿[N6 POUCIES Basls of pre￿rfng the flnantial statements The financial statsrnents of the charitable Company, which is a public benefil endty under FRS 102, have teen prepared In accordance wSth the Charitles SORP IFRS 102} 'Accounting and Reportyng by CharkSes.' Statement of Remmmended Prartice applicable to tharftyes preparing thelr accounts In accordan￿ wlth the Flnancial Reporting Standard appllcable in the UK and Republk of Ireland IFRS 102) leffective l January 2019),, Financial Report5ng Standard 102 'The Financlal Reportlng Standard appllcable in the UK and Republic of I￿13nd, and the Companles Act 2006. The financial statements have been prepared ￿￿ler the hlstorfcal cost conventSon, wlth the ex￿PtiOn of Investments whlch are Included at market value, as modrfled by the revaluauon of ￿rtaIn assets. a) Preparation of the accounts on a golng con￿rn basls The ￿Stee$ ￿nSider that there are no rnaterial uncertaintks atroul the charity's ability to continue as a going concern. In future years, the key rlsks to the charity are a fall in contrartual and grant Income. The trustees have a serles of measure5 to control, mits'gate and mSnlmise the effects of a fall In Income, Includlng the development and maintainlng of a dlverse range of Jctyvldes and Income In order to reduce the risk of over-reliance on a sin9le g)urce, and a prudent reseryes pollcy. bl Slgnlflcant judgements and estimates. Preparadon of the financlal statefflents requlre5 management lo make shjnlficant Judgements and estbmates. The ￿rn5 In the finanaal statements ¥vhere these Judgements and esdmates have been made Include.. 11} Revaluatk)n of Investment propwttes and Ireehotd prOpe￿e5. The charlty carries Its Investment propetty and freehold property at falr value wlth changes In falr value belng recognlsed Sn the staiernent of flnanclal actlvitles. I￿orne All Income Is recognlsed once the charity has entldement to the IKome, It Is probab￿ that the Income wlll be receiv and the amount of income receivable can be measured rellaLIy. Income In r￿pert Of se￿ceS providgj is recognlsed when, and to the extent tha¢ WforMa￿e occurs and is measured at the falr value of the consideratSon recelvable. The main Sour￿ of Income for the charity Is contracts with the Royal Borough of Klngston upon Thames and ainical ca￿ Commissioners In respKt of patSent servlces. Grants, Whe￿ entltlement Is not condltlonal on the delfvery of a 9)ecific FerforMar￿e by the chadty, are recognlsed when the charity becomes unconditionally entiued to the grant, Income from grants, where reLited to performance and speclfic delIvera￿e5, are accounted for as the charty ehms the right to the con51deration by its perforrnance. Grdnt income relatlng to a later [￿r￿Id Is therefo￿ deferred to that perlod and treated as deferred income In the balance sheet. Voluntrdry Income is recelved by way of grants, donatio￿ and gifts and 15 Includ￿ in full In the s￿teM￿lt of Mnancial AC1v￿e5 when recdvable. DonatT￿￿ a￿ recogni5ed when the charity has been notified In wrftl￿ of ix)th the amount and settlement date. Legacles are recognlsed on a case-by-case basls following the granting of probate when administratorlexecutor for the estate has comrnunicated in writing both the amount and settlement date. Intsrest on funds held on de￿it is included when receivab￿ and the amount can be measured reliably by the charity,. this is normally upon notiflcath.on of the interesi paid or payable by the bank. AGE CONCERN KINGSTON UPON THAMES NOTES TO THE FINANCIAL sfATEMENTS - continued FOR THEYEAR ENDED 31 MARCH 2025 ACCOUNTING POLICIES- contlnu•d Income Dividend5 are recognlsed once the dlvldend has trEen declared and not5ficats.on has been recdved of the dwidend due. Thls Is normally uw)n notyficats'on by the Investrnent advlsor of the inv*ment porfoollo. Rental Income frorn the investment propert*s is recognbsed when recelvable. Expendlture ab'lities are recognised as expenditure as so(n as there Is a legal or con5trurtlve obllgation committing the charity to that expw)dlture, it15 probable that a transfer of economic benèfits will be reqUI￿d In settlement and the amount of the obllgatlon can measured ￿lIablY. Expenditure is account￿1 for on an accruals basls and has t*en classified under headings that aggregate 311 c05t ￿lated to the caWOry. Where costs cannot be direcdy attributed tts partKular headlngs they have been allocated to actlvitlts on a bags conostent wth the use of resour￿. Chwrltable artlvltles charitab￿ expenditure comprfses thoge costs Incurred by the charfty In the dellvery of Its athvlbes and services for Its beneficiaries. It Indudes both costs that can be alloc4t8d dIr￿ttY to such at￿￿tr"e$ and those costs of an Indlrect nature necessary to support th￿n. Governance costs G0veMan￿ cosis include those incurred In the governance of the charty and comprlse the prod(KUon of the statutory accounts and the audit of the charity. Allo¢¥tlon and apportlonment of costs Support costs Include all those overhead costs of offlce, utility seNlces and other servlces and costs, whlch are In support of the actlvity. They have b*n allocated to activlty cost cate9orlès on a ba45 conslstent wlth the use of resouffes. Intanglble flxad asRts Intangible flxed assets acqulred separatety are Inlually recognised at cost. Sofvare that Is integral to the operatlon of hardwarels Capitallsed as part of the relevant item of tangible fixed asset5. Software that Is r)ot integral to the operadon of the hardware Is capltallsed as an intanglble flxed a￿et. Depreclatlon Is not provkded on ￿ftware in development untsl thls Ls brought Into use. So￿are ¢*vek)pment costs 259/0 on cost, Tanglble ftxed )ssets Computer equipment Motor vehlcle5 Furn￿re and equlpment Short Leasehold 33.3% on cost. 20.0¥o on cost. 12.5 ¥0 & 20% on cost. 20% on cost. Freehold property Is not depredated. Fr*hold property Is malued annualty and stated at the revalued amount. Investment property InvesDMent propertles are Included at their falr value. Falr Vall￿ is based on matket value and is reappraised annualw by an independent professional valuer. Any rr￿vements due to unrealised gain5 On valuation are recognised in the Statement of h'nancial Athvlties. stocks StrKks a￿ valued at the lower of tost aThJ net reali5able value, after maklng due alk)Wan￿ for obsdete and slow ft￿}ng Items. Taxatlon The charity is exempt from corpDratyon tsx on It5 charitable activitEs. Fund accounts Unrestricted fJnds can be used in ¥￿rdan￿ with the charitable objethves at the dlscretkjn of the trustees. Restrittgj fun￿ can onty be used for parbcukir restricted purposes within the objects of the charity- Restrithons arfse when specified by the donor or when funds are raised foi particular restrlcted purpose5. -23- AGE CONCERN iaNGSTON UPON THAMES NOTES TO THE FINANCIAL sfATEMEp¥fs - continued FOR THE YEAR ENDED 31 MARCH 2025 ACCOUNTING POUCIES- conilnued Fund xcounting Further èxplanation of the nature and puwe of each fijnd Is Includ&1 In the notes to the flnandal 5tsthents. Penslon costs and other post-retlrement beneffts The chaiitsNe company operates a defined contslbutlon penlon $d)en￿. Contrsbuttons PaYa￿e to the charitsb cornpanys pensk)n scheme are charged to the Statement of financial Actfvlties sn the period to which they relate. Flxed asset InTrtsbnents Invethents are IrKluded in the Statement of Financial Po￿tKIn at their fair value. All galns and losses are taken to the Statement of Flnancial ActivTtles as they adse. Rea115ed gains a￿1 losses on Investments are calculated as the dlfference between sales proceeds atvj thelr tspenlng carrySng value or thelr purchase value if acoulred subSequ￿t lo the first day of the financial year. Unrealised gains and losse5 a￿ calculated as rhe dIfferen￿ between the fair value at the year end and their carrying value. Reall￿ and unrealised Investrnent gains and losses are comblned Sn the statement of Flnanclal Actfvlues. Leaslng commStmerts Rentals appllcable to operatlng leases where sub5tantlally all of the benefits and risks of ownershlp maln wlth the lessor are charged agalnsl profits on a straight Ilne basls over the perlod of the lease. Cash at bank Cash al bank includes cash and short-term hlghly Ilquld Snvestments wlth a short maturty of three months or less frorn the date of acqulsrtlon or OFenlng of the deposSt or 51mllar account. D•btors Trade and other debtors are recognised at the setdement amount due. Prepayments are recognlsed at the Invoic&J cost prepald, In rdatlon to trade debtors, a pro￿slon for Impairment Is made when there Is oblertSve evldence that the charfty wlll not be able to collect *1 the amounts due under the original terms of the involce. Credltors Creditors are recognlsed when the chority has a present obllgation re9JltSng from a past event that wlll probably result In the transfer of funds to a thlrd patty and the anK)unt due to settle the Obligat￿ can be rnellsu￿d or esdmated rellably. edltors are nomially recognlsed at settlement amount. Fln•nclal lftstruments The charity onw has financial Instruments of a kind that qualify a5 ba￿C financlal Instruments. 88￿C financlal Instruments are in1tial￿ recognised at transartlon value and subsequenuy measured at thdr settsement value. VAT The charty wlalms VAT Incurred on goods and seNlce5 In line wlth the standard methcd of partlal exempuon. IrTecoverdtAe VAT Is treated as a ￿ThtraI cosi and allocated lo the ￿leVant activltles in the Statemenl of Hnancial Acb'vikn'es. DONATIONS AND LEGACIES 2025 2024 tyonations Legacles 26,931 240,557 19,35S 50,000 267,488 69,355 -2+ AGE CONCERN KINGsfoN UPON THAMES NOTES TO TrIE FINANCIAL sfATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 INVESTMENT INCOME 2025 2024 Rents recewed Dkvldends receivable t)eixJsit account interest 131,924 23,650 4,625 84,604 26.218 3,170 160,199 113,992 INCOME FROM CHARITABLE ACTIVITIES Included In charitable actsvty Income i5 the fallowlng Incorne.. 2025 2024 Contrthrt Income: Royal Borough of KSngston upon Thames Klngston Day and Tra￿port Sethtss Klngston Informabon, Advlce and Advocacy Klngston Communlty Servlce5 485,970 9D,000 130,945 32S,000 SN),000 137,868 706,915 552,868 Royal Borough of Klngston upon Thames- ￿ngSton CommunSty Furnlture Klng5ton Primary Care Nthork5 Peer Support other contracts 45,000 127,348 80,864 22,644 3,747 Totsl contraLt Income 810,423 728,963 Grant Income: NHS South West Lonthjn - PrOaCt￿e AnllcSpa¢ory Care Grant The Natlonal Lottery Communlty Fund . FaNS Prolett Grant NHS South West LondDn- Home from Hospltsl Royal Borough of Klngstcn upon Thames- Kin￿On Communlty ￿rnItUre Older Persons Forum other grants 56,593 94,210 46,008 22,000 20,000 60,276 91,813 58,679 5,065 Total grdnt Sncome 238,811 215,833 SeThSces Income from: Ingston Day and Transport Servlce5 ngston Community Servlces ngston Community Fumlture 254,731 381,634 92,298 364,997 324,750 96,059 Totsl se￿ceS Inccme 728,663 785,806 Totsl inctsme from Chartsb￿ actlviti 1,777,897 1,730,602 -25- AGE CONCERN KING￿ON UPON THAMES NOTES TO THE FINANCIAL sfATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2025 CHAR￿ABLE AcfIviTIES cosrs SupFOrt costs (see note 71 Oirect Costs Totsls Klngston Day & Transport SeNi KiNJston Informauon, Advice & Advoca KirKJston C(knmunity Services KlrrtJston Communlty Ajmltu 594,083 66,480 678,039 130,840 165,306 20,615 253,272 30,189 759,389 87,095 931,311 161,029 1,469,442 469,382 1,938,B24 3110312024 comparalfves for ¢harltablo acilvltles costs Direct Sw)port costs Totals Ingston Day & Transport ServKts Klngston Informatlon, Ad￿￿ & AdvocaLy Kingston Communty Servl Kingston Communlty Furniture 603,248 63,439 598,404 152,535 168,034 20,987 256,734 30,687 771,282 84,426 855,138 183,225 1,417,629 476,442 1,894,071 SUPPORT COSTS Governan ctssts Overheats Totsls Klngston Day & Transport se￿Ces Klngston Informatlon, Adv1￿ & Advocacy ngston Community Servi￿5 Klngston Communlty Furnlture 162,591 20,276 249,122 29,693 2,715 339 4,150 496 165,306 20,615 253,272 30,189 461.6B2 7,700 469,382 3110312024 e¢>mpaAtl￿s for support costs Governan costs 2024 lknrheads 2024 TotaLs 2024 roston Day & Transoort SeN Kingston Informadon, AdvKe & Aijvocacv Kingsion Communlty Servic KIrySt(￿ Communlty FurnSture 165,234 20,427 252,814 29,987 2,800 560 3,920 700 166,034 20,987 2%,734 30,687 468,462 7,980 476,442 AGE CONCERN KINGSTON UPOt4 THAMES NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 INCOMEI(EXPENDTTURE} Net Incornellexpendfjture) ts ststed after charging1lcf8j￿￿g).' 2025 2024 Audrttsrs, remuneration Audltors, ￿MuneratIOn for non audtt work Depreclauon - owned assets Deficit on dlsposal of r￿ed assets Development I￿sts amD￿satk)n Operatlng lease- property rent 5,300 2,400 7,997 3,071 5,455 2,525 1,755 5,992 28,000 28,000 TR￿EE$, REMUNERATION AND BENEFITS There were no tntsteeg rernunerath)n or other beneflts for the year ￿ed 31 March 2025 nor for the year end8 31 March 2024. Trugtees. eX￿ng•S There were no trustees, exFenses for the year ended 31 Mayth 2025 nor for the year ended 31 Marth 2024. During the year trustees provkded donatbns to the d)arty of £5,000 (2024 £6,075). io. STAFF COSTS 2025 2024 Wages and saL4rie5 5ocbl secudty costs Other pension costs 1,256,561 87,764 179,160 1,247,259 67,433 173,320 1,523,505 1,488,012 The average monthly number of anrAoyees durltvj the year wa5 a5 folk)ws'. 2025 2024 Management Staff 67 67 71 71 The number of ernployees whose empk)yee be￿ts (excludlNJ employer penslon costs) exceeded £60,000 was,. 2025 2024 É80,001- £90,OCKS Based on full-time equfvalent- Managanent 412024.. 4), Staff 46 (2024- 46). -27- AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE FINANCIAL sfATEMENTS - continued FOR THEYEAR ENDED 31 MARCH 2025 ii. 3110312024 COMPARATIVES FOR THE sfATEMENT OF FINANCIAL AcfivITIES UnrÈgtrict fund5 RestrKted funds Totsl funds INCOME AND ENDOWMENTS FROM Don3tlons and18Jaaes 69,355 69,355 Charitable activities Kingston Day & Transport ServSces Klngston Information, A(fvI￿ & Advoracy Kingston Communlty S￿Vi￿s Klngston Communlty Furnlture 698,810 90,000 589,965 141,059 698,810 90,000 800,733 141,059 210,768 Investrnent Income 113,992 113,992 Total 1,703,181 210,768 1,913,949 EXPENDITURE ON Charltable actS¥ltles Klngston Day & Transport Se￿ces Klngston Informatlon, Advlce & A(fvoca ngston Community Services Klngston Comrnunlty Furnltuie 771,282 84,426 581,387 183,225 771,282 84,426 855,138 183,225 273,751 Totsl 1,620,320 273,751 1,894,071 Net galns on Snvestments 74,311 74,311 NET INCOMEI{EXPENDITURE) 157,172 (62,9831 94,189 RECONCILIATION OF FUNDS Total funds brought f￿ard 4,074,847 65,254 4,140,101 TOTAL FU14DS CARRIED FORWARD 4,232,019 2,271 4,234,290 12. IprrANGIBLe FIXED ASSETS Development COST At l Aprll 2024 and 31 March 2025 203,817 AMORTISATION At l April 2024 and 31 March 2025 203,817 NET BOOK VALUE At 31 March 2025 At 31 March 2024 -28- AGE CONCERN KINGSTON UPON THAMES NOTES TO THE FINANCIAL STATEMENTS . contlnued FOR THE YEAR ENDED 31 MARCH 2025 13. TANGIBLE FIXED ASSETS Fr&hold prowty Short leasthold Plant and machlnery COST OR VALUATION At l April 2024 Additions ljsposals Revalua￿On$ Reclassification 1,450,CK)O 12,080 24,991 300,CK)O 75,033 At 31 March 2025 1,750,000 12,080 100,024 DEPRECIATION At l April 2024 Charge for year Ellminated on disposal Reda￿lfication1tranSfer 12,080 72,506 At 31 March 2025 12,080 72,506 NET BOOK VALUE At 31 March 2025 1,7SO,000 27,518 At 31 Ma￿h 2024 1,450,000 Fixtures and flthngs Motor vehIc￿S Computer equlpment Totals cosr OR VALUATION At l Aprll 2024 Addltlon5 Dlsposals Revaluauons Reclassification 227,638 17,248 82,593 9,000 (9,0001 1,772,311 77,795 115,486) 300,Ot)o 26,556 16,486) 1184,8751 109,842 At 31 March 2025 60,011 82,593 129,912 2,134,620 DEPRECIATION At l Aprll 2024 U)arge for year Eliminated on disposal Redassiflcatlonltransfer 225,114 3,992 78,478 900 (4,929) 315,672 7,997 (11,415) 3,105 16,4861 109,842 {182,3481 At 31 March 2025 46,758 74,449 106,461 312,254 NEf BOOK VALUE At 31 March 2025 13,253 B,144 23,451 1,822,366 At 31 March 2024 2,524 4,115 1,456,639 The marf(et valuatbn of the f￿ehOld woperties a5 at 31 March 2025 was £1,750,CK)0 {2024.' £1,450,(K)Dl. The hIst0￿C cost was £1,267,936 (2024.. £1,267,936). The freehold properties were valued on 31 March 2025 by Blakes Chartered Surveyors, Independent Val￿rS holdlng recognlsed and relevont professional qualificat￿n5 With recent eXperten￿ in the location and dass of the propertie5 belng valLted. -29- AGE CONCERN KINGSTON UPON THAMES NOTES TO THE FINANCIAL STATEMENTS- c(mtinued FOR THE YEAR ENDED 31 MARCH 2025 14. FIXED ASSEf INVESTMENtS Usted 1n￿trnents MARK￿ VALUE At l Aprll 2024 Addiuons Disposals Revaluatfons 1,168,498 139,708 1131,251) 16,7(N At 31 March 2025 1,193,659 BOOK VALUE At 31 March 2025 1,193,659 At 31 March 2024 1,168,498 The￿ were no Investment assets outslde the UK. The market value of the fix&1 asset Investments at 31 March 2025 was £L,193,65812024'. £1,168,498). The falr value of the fixed asset Inve5tment51s based on quoted market at the balance sheet date, The hlstorlc cost of the fixed a￿t Investments at 31 March 2025 was £980,03012024'. £965,9BI), 15. INVEsfMENT PROPERTY FAIR VALUE At l Apr512024 Revaluatlon 1,135,000 115,000 At 31 March 2025 1,250,000 MEf BOOK VALUE At 31 March 2025 1,250,000 At 31 March 2021 1,135,000 The market value of the Snve51ment properues at 31 March 2025 was £1,250,00012024'. EI,135,OW). The hlstorlc cost was £399,18312024- £399,183). Investrnent properles were valued on 31 March 2025 by Blakes Cfvartered Surveyors, Independent valuers hddlng recognised and r*vant professlonal quallflcatlDns wlth rerent experlence in the locatlon and class of the pYopatle5 being valued. 16. STOCKS 2025 2024 stocks 1,000 -3 AGE CONCERN KING￿oN UPON THAMES NOTES TO THE FINANCIAL sfATEMENT5- c4>ntinued FOR THE YEAR ENDED 31 MARCH 2025 17. DEBTORS: AMouf4TS FALLING DUE WITHIN ONE YEAR 2025 2024 Trade debtors Other debtors Prepayments Accrued irKome 53,325 27,806 44,026 290,557 133.414 14,127 55,360 S0,(K)O 415,714 2S2,901 IB. CREDrroRS.. Amouiifs FALLING DUE wrrHIN ONE YEAR 2025 2024 Tr&ge cr&Jitor5 &)cial securlty and other taxes VAT Other cr8Jltors Deferred Income Accrued expense5 36,137 18,647 619 20,520 31,172 16,936 2,719 330 23,000 89,745 60,810 136,733 163,902 Balance at l Aprll 2024 Amounts released to incomlry rewurces Amounts deferred In the year 53,241 {53,2411 23,000 I23,￿0) Balance at 31 March 2025 23,CK)O Dderred Income comprise5 income recefved during the year whkh ￿lateS to the next flnarKlal year. 19. LEASING AGREEMENTS Mlnlmum lease payments under r￿)n.ca￿ellab1e Opera￿rn9 leages fall due a5 follows.. 2025 2024 Wlthin one year Befftn one and flve ￿r5 29,117 15,024 25,838 37,500 44,141 63,33B -31- AGE CONCERN KING￿oN UPON THAMES NOTES TO THE FINANaAL sfATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 20. AP4ALYSIS OF NEf ASSETS BETWEEN FUNDS 2025 Total funds 2024 Totrl funds Unrestdcted funds Restrlcted funds Hxed assets Investments Current assets Current liabilttle5 1,822,366 2,443,659 787,308 {136,7331 1,822,366 2,443,659 803,975 (136,7331 1,456,639 2,303,498 638,055 {163,902) 16,667 4,916,600 16,667 4,933,267 4,234,290 Comparatlves for net assets be￿ funds Unre5tr1ctsd funds Re#rfcted funds 2024 Total funds Flxed assets Investments Current assets Current Ilabl1￿leS 1,456,639 2,303,498 635,7B4 (163,902} 1,456,639 2,303,498 638,055 1163,902) 2,271 4,232,019 2,271 4,234,25X) 21. MOVEMEKf IN FUNDS Net movement In fund5 Transfers btheen fijnds At 3113125 At 114124 Unrestrlrted funds General fund Revaluation reserve Bulldlng development reserve Fair value reseNe Soclal Investment Fund Capacty Development Fund 1,376,621 182,064 600,000 938,334 1,135,(M)O 23,913 300,000 735,817 2,136,351 482,064 600,000 1,064,445 399,183 234,557 L26,111 <735,817) 234,557 4,232,OL9 684,581 4,916,600 Restrlrted funds Magic Table Purchaselmalntenan Older Persons Forum 2,271 2,271 14,396 14,396 2,271 14,396 16,667 TOTAL FUNDS 4,234,290 698,977 4,933,267 -32- AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE FINANCIAL srATEmEP￿s- continued FOR THE YEAR ENDED 31 MARCH 2025 21. MOVEMENf IN FUNDS- c•ntlnuad Net movement in funds, Included In the above are as follows.. tncomlng resour Re£wrces expended Galns and Movement in funds Unrestrlrted funds General fund Revaluation reserve Falr value r￿erve Capacw Development Fund 1,732,216 (1,714,409) 6,106 300,NJO 126,111 23,913 300,000 126,111 234,557 234,557 1,966,773 (1,714,409) 432,217 684,581 Restrlrted funds The Nauonal Lott￿ Cornrnunlty Fund IFaNS prolectl Anticlpatory Care se￿ NHS South West Lonck)n - Home from Hospltal Older Persons Forum Klngston Communlty Furnlture 94,210 56,593 (94,210) (56,5931 (46,0081 (5,604) (22,0001 20,000 22,DOO 14,396 238,811 (224,4151 14,396 TOTAL FUNDS 2,205,584 11,938,824) 432,217 69B,977 Comparatlves for movem•nt Sn fund$ Transfeis movement funds At 3113124 At 114123 funds Unrestrlcted fund$ General fund Revaluatlon reserve 8ulldlng development reserve Transfom)ation Fund Falr Ydlue reserve Soc1al Investment ￿nd 1,368,110 182,064 1,200,000 450,000 874,673 93,511 (85,0001 1,376,621 L82,064 600,000 (600,000) 1450,0001 63,661 938,334 1,135,000 1,135,000 4,074,847 157,172 4,232,019 Restrlcted funds Maglc TaLle Purchaselmalntenance The Nats)nal Lottery Communlty Fund (FONS project) 2,271 2,271 62,983 {62,9831 65,254 {62,9831 2,271 TOTAL FUNDS 4,140,101 94,189 4,234,290 -33- AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE FINANCIAL sfATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2025 21. mOVEMETr￿ IN FUNDS- Contlnued Cornparative net movement in funds, Induded in the al￿e are as follows.. Incoming resoLsrce5 Resour expa)ded Galns and losses Movanent in funds Unrestrlcted funds General fund Falr value reseNe 1,703,181 11,620,320) 10,650 63,661 93,511 63,661 1,703,181 11,620,320) 74,311 157.172 Restrlrt•d funds The Natkjnal Lottay Cornrnunlty BJnd IFaNS prolectl Anticipatory Care SeNi NHS South West London - Home frcm Hospltal 91,813 60,276 58,679 1154,7961 160,2761 158,6791 {62,983) 210,768 {273,7SII 162,983) TOTAL FUNDS 1,913,949 (1,894,071) 74,311 94,189 IYesSgnated Fund• Revaluation Reserve Thls fund has been deslgnated to the unreallsed reV71ua￿0n movements on tan9lble flxed a55et land and bulldlngs, Falr Value Re5erye Thts fund has been d￿Ignated to the lalr value nv)vements on Investment prOFe￿e5 and Ilsted Investments. Bulldlng Devebprnent Reserve Thls fund has teen d&signatsd for the rnalntenan￿, repalr and modernlsauon of Ralelgh House and other buildings. Transforniabon Fund Thbs fund has been desonated for Investlng In Infrastructure and servSce development to ensure ongolng vHbility of the charfty. Social Investment Fund Thls fvnd has b￿n deslgn3ted to the cost of the Investrnent prop￿￿e5 let for soclal houslng. The value dwnent of the investment propefaes is included in the falr value resetve. Capaclty Development Fund This fund has been d￿ignated for the Investment in the development of our Servi￿ over the next two to three years. Thls investment wlll Include a new websrte offering improved way5 for the public to contact and interact wlth us digitally and the establlshment of a hardshlp fund, enabllng US to support yople whose finanaal sfjtuatk)n rnay prevent them from aC￿sIng our SeNlces. Restricted Fund$ Maglc Table PurC￿Se/Maintenance Grants towards the purchase of the Tovertafd 'Maglc Table,. The National Lottery Communlty Fund- RC London and South East Reg¥'on Grant towards the FaNS prC*1￿ (Frie￿11¥ al￿ Neighbourfy Support). Anlclpaiory ca￿ se￿ Grants toward5 the Proacbve Anticipatory Care seNKe. NHS S)uth West London - Home from H05Prtal Grant towards the Hospltsl Discharge servke. AGE CONCERN KINGsfoN UPON THAMES NOTES TO THE FINANCIAL sfATEMENTS . continued FOR THE YEAR ENDED 31 MARCH 2025 21. MOVEME1￿ IN FUNDS- contlnuad CM(ler Pwsons Forum A grant from the Council to SUPW)rt the Inltial set up of the fowm and 3-year gjstainment tr> work towards becomlng thiivirrfj and 5elf-sustsinable group. Klngston Community F￿mIture Fund8J by The Royal PA)rough of ￿rrtJst0rn upon Thames, Communlty Resilience Fund. Translerj between fvnd$ A desbgnated fvnd trBnsfer was made betsyeen the soclal Investrnerht fund and the general fund for the value element of the Investment prop￿rfe5. 22. EMPLOYEE BENEprr OBUGATIONS The charlty operat¢s a define* ContrIb￿On penslon scheme. Pension contribJUons totsllln9 £16,343 12024 £nll) were payable to the fund at the balance Sheet date and are induded In creditOfS. 23. CONTINGENT LIABILMES The Royal 8orough of ￿ngsts)n upon Thames has a charge of £4,250 over thé freehold property at 37 Kn￿hts Park, Klngston upon Thames, repre5ents'rrfJ le￿ than 10/0 of value. Thls charge w511 only crystalllse If the propety Is no tong us*J for charftatde purposes. RELATED PARTY DISCLOSURES The key management personnel of the tharlty comprlse the ￿0 Deputy CEO. The key management k*rsonnel of Y)e charlty recelved eamlngs and beneflts of £177,632 (2024: £162,696). COMPANY LIMITED BY GUARANTEE The charlty Ks Ilmlted by guarantee and has no share capltal. The 11a￿LIty of each member Is deiemilned by the A￿cleS cl the charlty and shall not exceed Él. There were 11 memter5 as al 31 Ilarch 202512024., 141. -35-