## 

## 

## 

|Objecti|v|es and A|ctiv|itie|s||
|---|---|---|---|---|---|---|
||||||SORP reference||
|Summary||ofthe purposes||of|Para 1.17|To promote the relief of all disabled<br>and|
|the charity||as set out|in its|||vulnerable<br>people within Great Yarmouth,|
|governing||document||||Norfolk and Waveney<br>area, by the|
|||||||provision<br>of a direct information<br>and advice|
|||||||service.|
|||||||To promote the relief of all disabled<br>and|
|||||||vulnerable<br>people within Great Yarmouth,|
|||||||Norfolk and Waveney<br>area, by the|
|||||||provision<br>of a direct information<br>and advice|
|||||||service.|
|||||||To promote<br>physical<br>activity to people|
|||||||within the Great Yarmouth,<br>Norfolk and|
|||||||Waveney<br>area by providing<br>support<br>and|
|||||||encouragement<br>to access local exercise|
|||||||and sporting<br>groups.|
|||||||To provide volunteering<br>opportunities<br>to|
|||||||individuals<br>within Great Yarmouth,<br>Norfolk|
|||||||and Waveney area in supporting<br>DIAL|
|||||||activities<br>with opportunities<br>to gain|
|||||||qualifications<br>and work placements.|
|Summary<br>ofthe main<br>activities<br>in relation to those|||||Para 1.17 and<br>1.19|DIAL provides<br>a face-to-face service to<br>people providing<br>advice and support<br>on all|
|purposes||for the public||||aspects ofthe Welfare benefits system,|
|benefit,|in|particular,|the|||including<br>help to complete the complex|
|activities,||projects or||||claim forms. Support when needed,<br>is|
|services|identified<br>in||the|||given to those whose applications<br>have|
|accounts.||||||been declined<br>and appeals<br>are necessary|
|||||||to overturn<br>the decision. Advisors<br>will|
|||||||support the claimant at the hearing<br>if|
|||||||needed.|
|||||||DIAL is registered<br>with the FCA,|
|||||||registration<br>number 711136and is licensed|
|||||||to provide<br>Money and Debt advise. Our|
|||||||qualified<br>M&D advisors are accredited to|
|||||||Debt Relief Order level and support<br>people|
|||||||struggling<br>financially,<br>helping<br>to liaise with|
|||||||creditors to set u<br>mana<br>cable and|





||||||||||affordable<br>repayment<br>plans whilst<br>providing|
|---|---|---|---|---|---|---|---|---|---|
||||||||||budgeting<br>and money saving<br>hints and tips.|
||||||||||We have continued<br>to work<br>in partnership,|
||||||||||as the lead partner<br>on the Social|
||||||||||Prescribing<br>project with Mind. This project|
||||||||||commenced<br>in 2018 and runs<br>until June 21|
||||||||||with<br>Living Well Connectors<br>based<br>in GP|
||||||||||surgeries<br>in the Gt Yarmouth<br>area. They|
||||||||||are tasked<br>by GP*s and other medical|
||||||||||professionals<br>within the practice to meet|
||||||||||with patients<br>with non -medical issues. This|
||||||||||gives time for our advisors to listen and|
||||||||||identify issues that they could help with,<br>by|
||||||||||signposting<br>to the most appropriate<br>service.|
||||||||||We have continued<br>to work with East Coast|
||||||||||College as part ofthe Building|
||||||||||Opportunities<br>project with 2 specialist|
||||||||||support workers<br>employed<br>to cover the|
||||||||||whole of Norfolk. They support<br>individuals|
||||||||||who have barriers that prevent<br>them from|
||||||||||returning<br>to employment,<br>for example|
||||||||||childcare<br>provision,<br>debt, and housing.<br>In|
||||||||||the autumn,<br>we commenced,<br>in partnership|
||||||||||with East Coast college, 2 more|
||||||||||Employment<br>projects Skills Connect and|
||||||||||Routes to work.|
|Statement|||confirming||||Para|1.18|The guidance<br>issued<br>by the Charity|
|whether|the trustees||||have||||Commission<br>on the public benefit and the|
|had regard|||to the guidance||||||services delivered<br>by DIAL, is reviewed<br>on|
|issued|by|the Charity|||||||a regular basis to ensure that we continue|
|Commission|||on public||||||to meet the intended<br>aims and objectives|
|benefit|||||||||that DIAL sets out to achieve as detailed<br>in|
||||||||||our Constitution.|
|ddition|al|information||||(optional)||||
|ou ma|choose to|||include|||further statements||where relevant<br>about:|
||||||||SORP reference|||
||||||||||N/A|
||||||||Para|1.38||
|Policy on||grant making||||||||
||||||||||N/A|
||||||||Para|1 38||
|Policy|on|social investment||||||||
|including||program||related||||||
|investment||||||||||
||||||||||The contribution<br>ofthe volunteers<br>helping|
||||||||Para|1 38|and supporting<br>DIAL in both the Charity|
|Contribution|||made||by||||shop and administrative<br>roles is highly|
|volunteers|||||||||valued<br>and in normal<br>circumstances<br>totals|
||||||||||approximately<br>5000 hours throughout<br>the|
||||||||||year. This financial<br>year due to Covid and|
||||||||||being placed<br>in lockdown<br>saw this greatly|
||||||||||reduce but totalled<br>approximately<br>1500|
||||||||||hours as we were closed to the public for|
||||||||||7mths and limited<br>return<br>of office|



## 



|slight reduction<br>on previous<br>year due to the|
|---|
|pandemic<br>and collection of debts being|
|place on hold.|
|DIAL has a charity shop which raises|
|money through<br>the sale of donated<br>items|
|and is run solely by volunteers.<br>This|
|provides<br>opportunities<br>for people to learn|
|new skills, form new friendships<br>and gain|
|experience<br>whilst being supported<br>in a safe|
|and welcoming<br>environment.<br>This|
|obviously<br>remained<br>closed for 7mths due to|
|the pandemic.|
|DIAL was unable to provide<br>"hot desk"|
|provision<br>for most ofthis reporting<br>period|
|due to the restrictions<br>and adhering<br>to the|
|2metre distancing<br>rules.|



## 

|ou ma<br>cho|os|e to include<br>fur|ther statement|s<br>where|
|---|---|---|---|---|
|||||NIA|
|Achievements||against|Para 1.41||
|objectives set|||||
|||||NIA|
|Performance||offundraising|||
|activities against objectives|||Para 1.41||
|set|||||
|||||NIA|
|Investment|performance||Para 1.41||
|against objectives|||||
|||||NIA|
|Other|||||





||volunteers<br>so allow social distancing<br>to be|volunteers<br>so allow social distancing<br>to be|
|---|---|---|
||maintained.<br>All of our|volunteers<br>have now|
||returned<br>and continue|to learn new skills|
||whilst<br>improving<br>their|confidence<br>and self-|
||esteem. This together|with being given and|
||encouraged<br>to attend|training<br>courses|
||provides<br>increased<br>opportunities<br>within the||
||jobs market<br>and over|the years many have|
||secured<br>both full and|part-time|
||em<br>lo ment.||
||NIA||
|Other|||



## 

|chieve|me|nts|and Per|formance|formance||||
|---|---|---|---|---|---|---|---|---|
|||||SORP reference|||||
|||||||DIAL continues<br>to be the main advice|||
|||||||provider<br>within Great Yarmouth<br>and the|||
|||||||surrounding<br>areas supporting<br>vulnerable|||
|Summary<br>ofthe main<br>achievements<br>ofthe charity,||||Para|1 2D|and disabled<br>residents<br>to access timely<br>advice and guidance<br>at easily accessible|||
|identifying|the difference the|||||locations. Our office is centrally<br>based<br>in|||
|charity's|work has made to|||||the town and is fully accessible to all, with|||
|the circumstances|||of its|||our service being delivered<br>from other|||
|beneficiaries||and|any wider|||locations across the Borough also to|||
|benefits to society as a||||||ensure that those residents<br>who have|||
|whole.||||||difficulty<br>getting to our main office can still|||
|||||||receive our help and support<br>at locations||in|
|||||||which they feel comfortable.|||
|||||||The Covid pandemic<br>resulted<br>in all staff|||
|||||||either working<br>from home or from the office|||
|||||||with the formation<br>ofwork bubbles. This|||
|||||||was vital for continuation<br>ofservices either|||
|||||||by phone or via zoom as whilst collecting||of|
|||||||debts was placed on hold, many residents|||
|||||||needed<br>help<br>in other areas such as|||
|||||||accessing food parcels,<br>claiming<br>benefits|||
|||||||due to job losses, or claiming<br>PIP and other|||
|||||||benefits to which they were entitled.|||
|||||||Whilst the demand<br>on our service was|||
|||||||steady throughout<br>the pandemic a marked|||
|||||||increase was seen when restrictions<br>were|||
|||||||lifted. Throughout<br>the year over 13000|||
|||||||enquiries<br>were received<br>with residents|||
|||||||receiving advice and guidance<br>on a wide|||
|||||||range of issues.|||
|||||||The help and advice provided<br>supported|||
|||||||residents<br>to improve<br>their household|||
|||||||finances as a result of being supported|to||
|||||||claim and receive the correct benefit|||
|||||||entitlement<br>or by having<br>reduced<br>debts|as||
|||||||a result of manageable<br>repayment<br>plans|||
|||||||and,<br>in some cases, debts being written||off|
|||||||in full, The financial<br>gain<br>in total for|||
|||||||residents<br>across the Borough for this|||
|||||||financial<br>ear was<br>ust under F2million,|a||





## 

|Review|ofthe charity's|ofthe charity's|ofthe charity's|ofthe charity's|ofthe charity's|ofthe charity's|ofthe charity's|||Para 1.21|The income for the financial year has again|The income for the financial year has again|The income for the financial year has again|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|financial||position|||at||the end||||increased as a result offunding<br>received|||
|ofthe period|||||||||||from partnership<br>working<br>on new|||
||||||||||||employment<br>projects with East Coast|||
||||||||||||College and the continuation<br>of existing|||
||||||||||||projects including<br>the Social Prescribing|||
||||||||||||Project with MIND, Lottery funding<br>for|||
||||||||||||Project 8 and various funds available|||
||||||||||||throughout<br>the Covid pandemic.<br>This|||
||||||||||||included<br>funds to employ a Digital|||
||||||||||||Awareness<br>Advisor and Energy Awareness|||
||||||||||||Advisor.|||
||||||||||||DIAL has throughout<br>this reporting<br>period|||
||||||||||||and despite the pandemic<br>continued<br>to|||
||||||||||||form new partnerships<br>and this continues||to|
||||||||||||be key for securing<br>funding<br>moving|||
||||||||||||forward.|||
|Statement|||explaining|||||the||Para 1.22|DIAL continues<br>to hold Gmths<br>in reserve to|||
|policy for holding|||||reserves||||||cover salaries<br>and overheads<br>together|with||
|stating|why||they are held||||||||other related operational<br>costs including|||
||||||||||||rent,<br>eneral<br>runnin<br>costs and utilities.|||
|Amount|of||reserves||||held|||Para 1.22|2175,000.This has increased<br>to cover|the||
||||||||||||additional<br>staffing costs and the ongoing|||
||||||||||||rise in overheads<br>including<br>rent which|is||
||||||||||||being increased<br>from March 22 and the|||
||||||||||||increase<br>in heating<br>and general<br>running|||
||||||||||||costs.|||
|Reasons||for||holding|||zero|||Para 1 22|N/A|||
|reserves||||||||||||||
|Details|offund materially||||||||in|Para 1 24|N/A|||
|deficit||||||||||||||
|Explanation||||of any||||||Para 1.23|DIAL continues<br>to develop<br>new|||
|uncertainties||||about|||the||||partnerships<br>and joint funding<br>opportunities|||
|charity|continuing|||||as a going|||||and remains<br>confident that the Charity|is||
|concern|||||||||||well-placed<br>to remain as a going concern|||
||||||||||||for the foreseeable<br>future.<br>New|||
||||||||||||partnerships<br>have been developed<br>recently|||
||||||||||||with the CCG's and NHS, as part ofthe|||
||||||||||||new Integrated<br>Care System which<br>is under|||
||||||||||||development<br>and will be in place later|this||
||||||||||||Year.|||
|Addition|al||information|||||(optional)||||||
|You ma||choose to||||include|||further statements||where relevant<br>about|||
||||||||||||DIAL'S main source of income continues||to|
||||||||||||be through<br>the delivery<br>ofvarious services|||
|The charity's||||principal|||||||and projects, and money raised<br>in our|||
|sources||of|funds||(including|||||Para 1.47|Charity Shop through<br>the sale ofdonated|||
|any fundraising)|||||||||||items including<br>clothes and household|||
||||||||||||items.|||
||||||||||||N/A|||
|Investment<br>objectives|||policy and<br> including<br>any|||||||Para 1.46||||
|social investment||||||policy||||||||
|adopted||||||||||||||



## 



|||||DIAL continues<br>to remain|financially<br>stable|
|---|---|---|---|---|---|
|||||for the foreseeable<br>future|however the main|
|A description|ofthe principal|Para|1 46|risk continues<br>to be the ongoing<br>reduction||
|risks facing|the charity|||offunding<br>available<br>to meet the ever-||
|||||increasing<br>demand<br>on the|services we|
|||||deliver.||
|||||DIAL continues<br>to look for|new partnership|
|||||opportunities<br>as with less|money available|
|||||it is increasingly<br>important|that we avoid|
|||||duplication<br>of services and competition||
|||||when a<br>I<br>in<br>for fundin|.|
|Other||||||



## 

|Description|Description||of charity's|of charity's||||||
|---|---|---|---|---|---|---|---|---|---|
|trusts:||||||||||
|Type of governing||||document||||Constitution||
|ill ust cleecl,|||ioval chat'lef')|||||||
|How is the||charity||||Para|1.25|||
|constituted?||||||||Unincorporated||
|(e g unincorporated||||||||||
|association,|||CIO)|||||||
|Trustee selection methods||||||Para|1 25|Those interested<br>in joining the Trustee||
|including|details of any|||||||Board are invited to compete and||
|constitutional|||provisions||e.g.|||expression<br>of interest|detailing<br>why DIAL is|
|election to||post or||name|of|||of interest to them and|the skills,|
|any person|||or body entitled|||||knowledge,<br>and expertise that they could||
|to appoint one or more||||||||bring to the Charity.||
|trustees||||||||Applications<br>are assessed<br>by existing||
|||||||||Trustees,<br>whilst considering<br>the skills||
|||||||||needed to strengthen|the Board and the|
|||||||||needs ofthe Charity.||
|||||||||Aface-to-face meeting|is then arranged|
|||||||||with the Chair and other Board members||
|||||||||and<br>if suitable<br>is then|co-opted onto the|
|||||||||Trustee Board. References<br>and DBS||
|||||||||checks are undertaken.|The new Trustee is|
|||||||||then formerly<br>elected to the Board by DIAL||
|||||||||members<br>at the AGM.|All Trustees stand|
|||||||||for a period of3years,|standing<br>down at the|
|||||||||AGM where they can|be re-elected<br>by the|
|||||||||members.||
|Additional||information|||(optional)|||||
|You ma|choose to include further statements|||||||where relevant<br>about||
|||||||||DIAL has an induction|process for al new|
|||||||||Trustees together<br>with|a range of policies|
|Policies|and||procedures|||||and procedures<br>that the new Trustee must||
|adopted|for||the induction|||Para|1.51|adhere to. These are|reviewed<br>by the|
|and training|||oftrustees|||||Board on a regular basis to ensure that||
|||||||||they remain<br>up to date and<br>in line with||
|||||||||Charit<br>Commission<br>re uirements.||





|The charity's<br>structure<br>and|The charity's<br>structure<br>and|organisational<br> any wider|Para|1.51|The CEO is responsible<br>for the day-to-day<br>management<br>ofthe Charity<br>with weekly|The CEO is responsible<br>for the day-to-day<br>management<br>ofthe Charity<br>with weekly|
|---|---|---|---|---|---|---|
|network|with|which the|||updates<br>with the Chair via phone. Bi-||
|charity works|||||monthly<br>Trustee meetings<br>are held where||
||||||finances,<br>new projects and existing projects||
||||||are discussed,<br>and updates<br>given.||
||||||A Project manager<br>is responsible<br>for||
||||||managing<br>some ofthe projects that DIAL||
||||||delivers<br>reporting<br>back to CEO and to the||
||||||Trustee board on a regular basis.||
||||||An office supervisor<br>is responsible<br>for||
||||||overseeing<br>the day-to-day<br>office activities||
||||||together<br>with organising<br>the volunteers|for|
||||||both shop and office.||
||||||Regular meetings<br>are held with lead||
||||||managers<br>of partner organisations||
||||||responsible<br>for project delivery<br>and funding||
||||||is received.||
||||||N/A||
|Relationship||with any|Para|1 51|||
|related|parties||||||
|Other|||||||



## 

|Charit|name|||DIAL Great Yarmouth|
|---|---|---|---|---|
|Other name the charit|||uses|N/A|
|Re istered charit||number||299909|
|Charity's|pnncipal|address||KINGS IDE|
|||||26-27 King Street|
|||||Gt Yarmouth|
|||||Norfolk|
|||||NR30 2NZ|





||Trustee|name|Office (if any)|Dates acted ifnot for whole<br>ear|Name of person (or body) entitled<br>to appoint trustee (ifan|
|---|---|---|---|---|---|
|1|Valerie|Pettit|Chair|||
|2|Jo Critch||Treasurer|Resigned June 20||
|3|Paul Frosdick||Trustee|||
|4|Penny|Linden|Trustee|||
|5|Gilly Plumb||Treasurer|||
|6||||||
|7||||||
|8||||||
|9||||||
|10||||||
|11||||||
|12||||||
|13||||||
|14||||||
|15||||||
|16||||||
|17||||||
|18||||||
|19||||||
|20||||||






|unds held as cust<br>Description<br>ofthe assets<br>held<br>in this capacity|odi|
|---|---|
|Name and objects ofthe||
|charity on whose behalf|the|
|assets are held and how|this|
|falls within the custodian||
|charity's objects||
|Details of arrangements|for|
|safe custody and||
|segregation<br>of such assets||
|from the charity's<br>own||
|assets||



## 

## 

|Names an|d addresses<br>ofadv|isers<br>(Optional<br>information)|||
|---|---|---|---|---|
|Type of|Name|Address|||
|adviser|||||
|Name of|chief executive or names ofsenior staff members||(Optional|information)|



## 

## 



## 

## 



## 

|for the yea|r ended 31 March|2021|||||
|---|---|---|---|---|---|---|
||||||2021f|2020|
|Income|||||545,149|459,288|
|Expenses|||||||
|Wages, salaries and other staff costs|||||315,664|250,805|
|Motor, travel|and subsistence<br>expenses||||195|1,246|
|Rent, rates,|power and insurance|costs|||25,192|26,229|
|Repairs and|renewals<br>of property|and equipment|||8,030|7,403|
|Telephone,|fax, stationery<br>and other office|||costs|8,553|7,747|
|Advertising|and business<br>entertainment||costs||566|1,611|
|Accountancy,<br>legal and other professional||||fees|11,679|7,492|
|Depreciation|and loss/(profit} on|sale|||2,283|2,394|
|Other business expenses|||||45,382|41,378|
|Feathers Futures - Meetings|||||48||
|Tampon Tax Fund|||||387||
||||||417,979|346,305|
|Profit|||||127,170|112,983|





## 

|||Notes||2021<br>F||2020f|
|---|---|---|---|---|---|---|
|Fixed assets|||||||
|Fixtures,<br>fittings|and equipment|||9,133||9,574|
|Current assets|||||||
|Bank/building<br>society balances|||567,960||440,447||
|Cash<br>in hand|||258||160||
||||568,218||440,607||
|Current<br>liabilities|||||||
|Other liabilities|and accruals||(700)||(700)||
|Net current assets||||567,518||439,907|
|Net assets||||576,651||449,481|
|Capital account|||||||
|Capital account|- Restricted||265,703||175,446||
|Net profit/(Loss)|- Restricted||113,084|378,787|90,257|265,703|
|Capital account|- Unrestricted||183,778||161,052||
|Net profit - Unrestricted|||14,086|197,864|22,726|183,778|
|||||576,651||449,481|





|1|Profit and loss account analysis|Profit and loss account analysis|Profit and loss account analysis||||
|---|---|---|---|---|---|---|
||||||2021|2020|
||Income||||||
||Fuller|Endowment<br>Fund - Donation|||750||
||Gifts and Donations||||986|2,564|
||Grant|- Big Lottery Funded Projects|||124,032|121,180|
||Grant|—Building Better Opportunities|||80,846|30,110|
||Grant|- Feathers Futures|||7,560||
||Grant|- Green Light Trust||||424|
||Grant|—GYBC —Covid|||10,000||
||Grant|- GYBC - VCSE 19/20|||19,750||
||Grant|- GYBC - VCSE20/21|||19,750||
||Grant|- GYBC —VCSEto Sept.||21|8,229||
||Grant|- HM Gov. - Covid 19|Response||33831||
||Grant|- HMRC JRS|||2,692||
||Grant|- Lloyds Bank Foundation|||25,000||
||Grant|- Lloyds Bank Found.|- Salary||12,490||
||Grant|- NCF - Covid|||16,440||
||Grant|- NCF - Covid 19Local Resilience|||9,955||
||Grant|- Neighbourhoods<br>That Work|||64,390|64,390|
||Grant|—Norfolk Community|Fund|||10,750|
||Grant|- Norfolk Recovery Fund|||4,517||
||Sales|- Grants - Charity Projects - Comic Relief|||3,851|34,650|
||Grant|- ESFProject Monies|||(7,440)|7,440|
||Grant|- Period Poverty||||4,512|
||Grant|—Personal<br>Budgeting||||9,750|
||Grant|—Reaching<br>Communities|||27,980||
||Grant|- Social Prescribing|||58,806|141,250|
||Grant|- VOL Norfolk|||10,000||
||M.S.Society|||||2,000|
||Sale of Rags||||145|519|
||Shop|Takings|||7,132|19,847|
||Sundry Receipts||||578|851|
||||||545,149|450,237|
||Other business<br>income||||||
||Interest receivable||||20|95|
||Rental income||||2,860|8,955|
||||||2,880|9,050|
||Wages,|salaries and other staff costs|||||
||Wages and salaries||||304,623|241,341|
||Pension contributions||||11,041|9,104|
||Staff|training<br>and welfare||||360|
||||||315,664|250,805|
||llllotor,|travel and subsistence||expenses|||
||Travel and subsistence||||195|1,246|





## 

## 

|Rent, rates, power and|insurance|insurance|insurance|costs|||||
|---|---|---|---|---|---|---|---|---|
|Rent|||||||17,280|17,280|
|Insurance|||||||3,842|4,005|
|Light and heat|||||||3,830|4,351|
|Utility costs|||||||240|593|
||||||||25,192|26,229|
|Repairs and renewals<br>IT costs|of|property||and equipment|||4,544|4,123|
|Repairs and maintenance|||||||3,057|3,280|
||||||||7,601|7,403|
|Telephone, fax, stationery||and|other office|||costs|||
|Telephone<br>and fax|||||||6,527|5,389|
|Stationery<br>and printing|||||||843|1,239|
|Software|||||||'I80|156|
|Payroll Services|||||||1,003|963|
||||||||8,553|7,747|
|Advertising<br>and business||entertainment|||costs||||
|Advertising<br>and PR|||||||566|1,611|
|Accountancy,<br>legal and other|||professional|||fees|||
|Accountants<br>fees|||||||700|700|
|Other legal and professional|||||||10,979|6,792|
||||||||11,679|7,492|
|Depreciation<br>and loss/(profit)|||on|sale|||||
|Depreciation|||||||2,283|2,394|
|Other business expenses|||||||||
|Subscriptions|||||||215|179|
|AGM Casts||||||||356|
|Get Set DIAL|||||||500|3,320|
|Social Prescribing|||||||42,904|35,282|
|Feathers<br>Futures - Meetings|||||||48||
|Tampon Tax Fund|||||||387||
|Other expenses|||||||1,763|2,241|
||||||||46,246|41,378|





|||||||2021||2020|
|---|---|---|---|---|---|---|---|---|
|||||||f|||
|Income|Grant<br>—Big Lottery Funded||Project||124,032||121,180||
||Grant - Building Better Qpportuniti||||80,846||30,110||
||Grant<br>—ESFProject Monies||||(7,440)||7,440||
||Grant<br>—Feathers<br>Futures||||7,560||||
||Grant - Green Light Trust||||||424||
||Grant - GYBC - VCSE 19/20||||19,750||||
||Grant<br>—GYBC -VCSE 20/21||||19,750||||
||Grant - GYBC —VCSEto|Septemb|||8,229||||
||Grant<br>—HM Gov —Covid 19||Respo||33,831||||
||Grant- HMRC JRS||||2,692||||
||Grant - Lioyds Bank Foundation||||25,000||||
||Grant - Lloyds Bank Foundation-||||12,490||||
||Grant - NCF - Covid||||16,440||||
||Grant<br>—NCF —Covid 19Local Resil||||9,955||||
||Grant - Neighbourhoods|That Wor|||64,390||64,390||
||Grant<br>—Norfolk Community||Founda||||10,750||
||Grant<br>—Norfolk Recovery|Fund||—F|4,517||||
||Grant - Period Poverty||||||4,512||
||Grant - Personal<br>Budgeting||||||9,750||
||Grant - Reaching<br>Communities|||—C|27,980||||
||Grant - Social Prescribing||||58,806||141,250||
||Grant<br>—VOL Norfolk||||10,000||||
||Grants - Charity Projects|-|Comic||3,851||3¹,650||
||M.S.Society Flux Fund||||||2,000||
|||||||522,678||426,455|
|Gross profit||||||522,678||426,455|
|Expenses|A.G.M. Costs||||||(356)||
||Accountants<br>fees||||(700}||(700)||
||Advertising<br>and PR||||(566)||(1,611)||
||Feathers<br>Futures<br>—Meetings||||(48)||||
||Get Set —DIAL||||(500)||(3,320)||
||Insurance||||(3,842)||(4,005)||
||ITcosts||||(4,544)||(4,123)||
||Light and heat||||(1,915)||(2,176)||
||MIND - Social Prescribing||Contract||(39,314)||(31,499)||
||Payroll Services||||(1,003)||(963)||
||Pension<br>contributions||||(11,041)||(9,104)||
||Professional fees||||(10,679)||(6,567)||
||Rent||||(17,280)||(17,280)||
||Repairs and maintenance||||(1,883)||(1,148)||
||Social Prescribing||||(3,590)||(3,783)||
||Software||||(180)||(156)||
||Statf training<br>&welfare||||||(361)||
||Stationery<br>and printing||||(498)||(507)||
||Subscnptions||||(195)||(179)||
||Sundry expenses||||(18)||(168}||
||Tampon Tax Fund||||(387)||||
||Telephone<br>and postage||||(6,352)||(5,276)||
||Travel and subsistence||||(195)||(985)||





|||||2021||2020|
|---|---|---|---|---|---|---|
|||Utility coats|(240)||(593)||
|||Wages and salaries|(304,623)||(241,341)||
|||||(409,594)||(336,199)|
|Net|profit|||,0|||





## 

|||||2021||2020|
|---|---|---|---|---|---|---|
|||||f|||
|Income|Fuller Endowment|Fund - Donation|750||||
||Gifts and Donations||986||2,564||
||Grant - GYBC - Covid||10,000||||
||Interest||20||95||
||Rents||2,860||8,955||
||Sale of Rags||145||519||
||Shop Takings||7,132||19,847||
||Sundry Receipts||578||851||
|||||22,470||32,832|
|Gross profit||||||32,832|
|Expenses|Depreciation||(2,283)||(2,394)||
||Light and heat||(1,915)||(2,176)||
||Premises||(429)||||
||Professional fees||(300)||(225)||
||Repairs and maintenance||(1,174)||(2,133)||
||Stationery<br>and printing||(345)||(732)||
||Subscdiptions||(20)||||
||Sundry expenses||(1,745)||(2,074)||
||Telephone<br>and postage||(175)||(112)||
||Travel and subsistence||||(260)||
|||||(8,384)||(10,106)|
|Net profit||||||22,726|



