REGISTERED COMPANV %LTrIBER: (12210997 ffjngl*nd *lld M'ales) REC.ISTERED CHARITY NLTMBER: 299762 Re￿rt of ihe Trustees Ilnd um￿11¢ed Fln*nclal St•tements for the Ye*r Endtd 31 MAreh 21121 for BROMLEY CITIZENS ADVICE BURE.4UX LTD H2in¢s Watts ChortLYed A¢o(x]niants Northside House 69 Tweedy R(wd Broml¢y Kenl BRI 31liA BROMLEY crrizENS ADIqCE BLREALIX LTD ConteAts 4Jf the Financi*l St*temeNts for the )'ur ended 31 ￿l#re￿ 2021 PAge Rep)rt of the Tnmtees Indepemdent Exan￿￿tr,9 Report S¢•t¢m¢nt of TrlnandAI AfttiltleA B•l•ft¢¢ Sheet 10 CAih Flow Ststemenl Notei to ihe C•gh Flow St*¢effl¢Thl 12 otrf to the Flnanel*l St*¢emeDI% 13 10 19 BROI¥ILEY CITIZENS ADI.ICE BUREAUX LTD Report of ihe Trustees ror the year exded 31 M*rcb 2021 The trusteeg ar¢ also directors of th¢ tharity for the puwFx)ses of ih¢ COmwi￿ Act 21M)6, pr¢5¢ni ih¢Tr report with th¢ finaniial 5t&lcments of the charity for the year ended 31 Marth 2021. The tr￿slee8 have adopt￿ th¢ provi&ion$ of A¥Louniing and Reporling by Chariries.. Siaiement of Recommended Prathic¢ applicable lo chariiie5 preparing their a￿UnIS in a￿OrdanCe with the Financial ReportiJ)g Stsnthrd applicable in the and Republic of Ireland IFRS 102) (effective l January 2019). Struclurei governance aid man*gemtDt Governlng document The charity is Lontrolled by its 8oveming deed of tnLsL and constitutes a limited c4)mp8ny, limitcd by guarantee, a5 defined by the Companies Act 2￿. The charity 13 a r¢gist¢rcd chariiy 8Dd a ujmpany limited by guarantc4 Th¢ comp8ny w inCOTW¥t¢d on 15 Jauuary 1988 and regi$iered as a charity on 21 Decemkn 1988. The Ch￿tY is a150 kno￿1 and referred lo as CiliTfflS Advice Brornley. At 31 Marth ?021 the charity hjd ¢ight mcmFÈrs12020.. 10). Th¢ limi1￿ company w8s tEtsblished under M¢morandum of AssoLiaii¢x¢ dated 15 January 1988, as omended by speciol resolurions on 21 November 21)01. 21 May 2(M)3. 18 November 2014 4￿d I g Awil 2018 whith e5tsblithed the d>itcts and powers of the charitublc company. and is governed under its ArtiLl¢s of Ass(Kiall￿. tn the ￿ent of the cornpany i￿1n8 up m¢mEffj swe required to onlribut¢ an amount not ¢x¢¢￿ing £1. Recrultment And appolntment of new trusleej Trust¢¢¥ Iwhv ar¢ also mLmE¢rs14T¢ ¢l¢d¢d al th¢ ann￿1 gen¢ral m¢¢tin& Appli¢aliws )re welcome from indi%'idualy who approa¢h on a pcrsonal b4si& or who aT¢ b) th¢ In]stc¢ IKwrd. Ml applic8nls gre 8iv¢n an "Introducliun tu thb Bnard K)r T￿￿te¢s. dLKumcni. ouilining 54)me of ihc key r¢quir¢menis of The role. and are asked to complLle an appli¢8tion lorni and 8 skills audit. Th¢ lart¢r Q￿u[nent hdps ¢Ybsure tho1 E*s¢ us¢ is made of th¢ Skills, know,lelge and exp¢rith¢¢ Ihat trustL'L* are willing lo offw. Appoinima)is ar¥ made followin8 successfvl scleuion intLYVlLW¥ by boih the cbaimwi ond CEO, and subject to ￿l$faCt(￿y referentts. Jndu¢tlon and tr8lThlng of new Irustees Newly appointod iru51Lv prO￿ld¢d with a ¢omprdiLI)8iv¢ indudion w Lill7.￿5 Advi¢c Broml¢y through th proviyion oftraming ¢￿ar$o5 and M￿1{￿1n8 by ¢S￿blish￿ trusiees. 'lTh¢y are 4150 ¢ncourag¢d to s￿d s(xn¢ timc wTrth siaff voluni¢¢TS reM￿¢]Y and. as we Inove back io offi¢¢ workthg. Mryll be ¢nwuraging ihem 10 $p¢nd time in (yjr office in lJroml¢Y and at an (MLtr¢a¢h in lo gain 4 MOTC drt¥ll￿ understanding of the natur¢ of the work unJerigk¢n and ch￿Ieng￿ fac￿. Ongoing training 15 proN'ided in a variety of w8)3. O￿at1￿]a1 updales and presenlaTi(ms gI￿.ell at board meetings proiyd¢ further insight inio the charity's opcrations and the issues being preJented b) clienis. In addition, there are tw'o Citizens Advice national websites whieh trach have sectlons alm￿ S￿7fiCallY at Truslc¢s. They pro*ide detail Teference infomiaii(m and self-help 8yidc¥ on all a&p¢ds ofih¢ charity's go&¢rnan¢¢. C)rg#nl$atloDAI gtrueiur¢ The charity i& governed b) its trustee wbich 1$ responsible for setting the strategi¢ dire￿1(￿> of the ￿lan15atiOn d the policy of the charity. The tru$iees carry ihe ultimate re4thsibility for the ¢ondu¢i of the ¢harity and for ensuring th&t the chorily spti5fi¢s its legal and ¢ontraclual obligati£￿5. The ix)3rd meers bi-monthly. lkne bo#Td 15 supported by a ReKwrces subvC(xnmittee. lThe Rest￿r¢e& sub-committee meets on aliernate months io the board meeting to discuss the charfttys finances and pr(ttdures. 2nd makes recommettd31ions to the b(￿rd. Page I BROMLEY CITIZ£liS ADI'ICE BUREALIX LTD Report o(the Trllstees for the vear ended 31 M*r¢h 2021 The tr￿Ste£S who seThed during th¢ year w¢re as follows: Terence McGregor (Chainnan) Vinceni Wolf (Treasurcr) Peter Ayr¢s Philip Re)ryJolds Cathcrin¢ Owens (Res'igned) Jon Bentley {Resigned) Caroline G¢)mm Dr Alexandff RoydT) IRcsigned} Apama Sopre lan t)a￿.5(￿ (R￿jgned> Management and admlnlstr*tlty) Citiz¢n5 Ad%?ce Bromlcy joinLYJ with four parn)tY ￿ganiSatIOns.. Age UK Tlromllry & Gre¢nllY¢h: Bromlcy M¢n¢ap' Bromlcy. Liwibham & GrLxYLwich Mind: and Community Links Bromley io &ttome memt¢r5 of Bromloy Third ￿(tur Lnterpri¥e CIO IEI'I'%EI. The C'hief Executive of Cili¥¢ns Adviee Br(mley 1$ 8lso a trustee of BTSE. B'I'SL suL¢essfully won the Contract for the pnmary and *%￿dary intervenii(m services, A$ knml¢y W¢ll. Citia¢ns Advic¢ Tlromley ib reykM)n8ible for th¢ Single Point of Aceess Im ihe Bromley Well project as well a8 cuntinuing our CWTent services throu￿)￿1 Bromley. Within Citi/.cni Advice Bromley the Chief EKLYuliie Js resrKmsible for ensuring that the Strdicgic plan5 are implcmcnied and for managing the ￿￿￿￿¢r5 of Ihc Msna8cm¢nt Turn. The Chi¢f Lxwutiv¢ is also responsible for budgLiing, financial planning and rcportin& developing pRrtnffthip5 aTrd assjsting the Board in Trls .%tralegic ision-makin& a5 well as enswing ihcre is synergy and crmsistency across the local olrice and outreach venues. The %oTvice ()p¥YaliL￿S Managers aTe resEM)nsible the daY-t¢￿￿Y owatiffl of ihe local office and outreaches and for the (ry)¢rational man8gim(Trl of thL charity. It is their jth to ensure Ihere is adequate cover. provide IcchniL81 support to the ijolunteers and eas¢worker5 and rngnage th¢ wyaicalilies of 8dvic¢ sessions. In 8ddiliL￿. thcy also l￿d on spccific projects or pie¢es of work. They are yurvorted by our Contact Ca)tre Supmisor gnd our Projeci Casewrffk SupeTVlSOr. Relfited partles The charity is a memF*r of Citizens Adiice. which woTrides a fiamew(¥k for standards of ad*iee and cJsework mdnabFemfjxi as well as monit()ring against thL7c 4andard5. Owaiing policics arc indcpcndcntl). dclcrmin¢d by the iyyard in Ord￿ io fulfil it5 charitablc objectivcs and ￿￿nP]Y the nati(mal mcmE£rthtp rquircmcnts. The Lharity also e(weraies and liois¢s with a number of otber advisory servi¢¢5. Iwal cb8rities and S￿la] services departtnents on behalf of clients. IlTrere on¢ of the trust¢¢s holds th¢ position of trusle¢ldire¢l(Y of another charity ¢hey may be involved in dis¢u&sions r¢garding thY41 ijthet dwity i￿t Dol in the uliinJate decision-tn8king pr￿eSs. Rlsk m*D#%emen¢ Th¢ trustees recognise that the major strategic. business and Operati￿al risks which the charity faces need to be regularly reN'iewed and system5 are in place to nkninage those risk& To that elld they regularly monitor risk and take mitigating ag appr(yriate. Page 2 BROMLEY CITIZEIYS ADI:ICE BUREAUX LTD Re￿rt of the Tr￿slee& for th¢ )'ear eThded 31 Mmrch 2021 The charily is largely reliant a small numt*r of ouisid< primarily public seaor ￿ganIsati￿S for its fimdj'ng. The pnfsibilily thai thcse sources of incorne might r￿Uce w>ses a significant ￿t￿nal ri8k io the charity. Through implcmenting the action plan Teferred (o alM)ke. the IT￿￿￿¢5 havc enSur￿j the LhaTIIy Lontinues io evolwe inio a revitalised organisatiim that wll eontinue to attract Signific￿t le%e15 of funding for the foreseeable future. Internal risks are minimised by the implementstion of W1￿£dUreS fv autI￿n￿li￿ of all transacti(M)s aTJd projetts and to ensure consistent qualiry of delivery for (vttatl(￿aI &wecLS of the chaTity. These pr(thAures are perI￿liCallY relieii'ed to ensure that they still m¢¢t ihe n¢e4ls of the charity. Objeetlves and *edTrlti ObJeetlve$ I he objeci of the charity, as defined by the Memorandum of As￿￿latIon. is to prLKllOte any charitsble pwpo.fe for rhe benefit of lh¢ commuriiiy in the L¢￿d0￿ tlorough of Bromley by ihe ad%ancement of education. the prot¢ction and preservatsoD of health and the relief of poverty, Sickn￿ aJNJ distress. Alms •bJertlvea, Jtrnteglts •nd 4rt1vltl¢s for the Ye*r Th¢ Charity provi(ks high quality serwces across the London Borough of Rromley by deliverins free, indep￿dent, wnfid¢ntial and impartial advic¢ in the trM>T￿8h. It Valu￿ divLY8ily. and tfflMn￿eS equaliry. li secks to excrcisc a r¢sponsible influfflce on the dcfvelopmeni of qocial ￿li£lL5 and sLyVi¢L￿ to enable and io ensure inth'viduals dL) not suff¢r ihrwgh a laik ot knoWIL￿ge or an inabiliry ￿ express iheir needs effeciivel). Th¢ moin objcctiv¢ for thc >rar was to continue to wobide a seryice for the Tesidents of Bromley. p8rticularly during thL pandemic, to enqure that our blatf and volurtieers WLfL' ￿(< lo care￿IlY move bBck lo offering outreach face io fa¢e services to those M(￿ ￿]n￿able. The kry ways of achieving this wrrc.. • Operaiing a one stop l¢leph(me S￿Vice, suppmed by referrals io our ofher partners IFqthw?1s1 and ￿rselVeS through ajoin￿ up referrdl pr(Kess. Providing infi)rmaii(m, adNi¢¢ and 8uidan¢¢. Continuing the charit￿$ membership of Nati￿￿1 Ass(Kiatiott of Citizt*s Adiryce B￿reaUX Icititcns Adkice), to whi¢h most Iital Cili7tns Advicc 11.CAI officcs in Englpnd and wal￿ iKlong. Cititths Advi￿ s¢tS strict standariLs for mcmiwship that are re8ularly auth'ted. Actively seeking to influcnce th[￿gh our rcswch and c4mpai8n work ai knth national and I{￿81 Ic*cl. This included prticipati￿ in Cit17¢ns Advicc lcd Campai￿$, a5 WCII as dircct liai50n ￿7th local policy-makcr5 in order tu help raise awdrcncss and inflU￿C¢ changc. Befcrt th¢ pand¢mi¢ the ¢harity pr￿l￿a the advice services thr(wgh ils l(Kal offirx ID Bromley, and at variou5 treaches in Beckenham & P¢Dg¢ and (kptnw¢￿. The thariry also wb contra¢ls, io Ag¢ UK Brornley & Gr¢enwi¢h. th¢ fornis ¢ompl¢tion s¢rN'i¢e for people which ¢n8bl&s p¢(yle lo be seen in their ow) home5. This year we continued ¢0 provid¢ a scTric¢ w(￿k￿g Temoidy. In November we tenlatively (yelled up our outreath in Anerley and Cthmandelle bui these had to close due to the third wave of Covid-19 in December. The eharity contributed io Ixjth nati(mal and l(vl s(Kial ￿11¢Y w¢xk aDd ¢arnpai￿S during th¢ Y￿r. Problems with Benefits & Tax Credits (KLCC again fornKd th¢ larg¢st pr￿￿rti￿ of identifiable codcs with a total of 7.37012020.. 9,7021 issues rccordcd. This followLxl by h¢￿Sing is5u¢s wh(Y¢ again w¢ saw an In￿5¢ in th¢ total to 2,544 (2020: 1.915) #Trd eMplo￿tnt quffits V4ith 1.341 issues rwted (2020.. 683). By contributing io n¢itional and IplL ￿7th learning ditTiculties P¢opl¢ with physiLal ditsabilities Aulisin path￿Y lrtft>rniation, legal advice & guidance Face•l(￿ra(e Adv1¢¢ & Outre¥¢b P¢rson#l callLYs are seen f￿$1 by a receptioni￿ then offerd a Sh￿"gatewaY int￿Vie￿ to help (kcide how they can best be adNised. Cli¢nts w411 then be offered.. A$sSsted InlormAtlon An appoinlmen¢ for more in depth advice and.'(Y casvw(Kk Writien inf(4Thaii(MJ Refcrral to anuther agency or signp)5ting Emergency appoitttments ar¢ trovided at Bromley and at outreaches in (kpingt(xi. Si Pauls Cray and Beckenham & Penge. Bronlley M'ell Dedleat¢d form flIUng Either in the l(Kal offic¢5 or by home vi5iL the Bromley Well service offers a dedicat￿ f. Th¢ figwc5 are in line wilh our tffe- pandemic nwnbers. FlnAncl41 Oit¢ome$ by A￿￿(¢ Are• Debt £7.341 £35.253 £31.237 £1.985 £36.968 Otber £222.440 £0 £0 £0 £0 Totil £1.334.018 £35,253 £31,237 £1,985 £36.968 C#t¢Rory Incume 88in Forms ¢ompldiffl servic¢ Debts witt¢n Rqia￿cn¢y rescheduled Re-imlX￿S¢Ments, smices, l¢)ans Bemeflts & tax cr¢dl¢g £1,104.237 £0 £0 £0 £1.104.237 We ar¢ proud of our 5tr0n8 m8n#8em¢Dt ieam and dedioiul group ol voluDiWS and the ex¢¢lleni servi¢e thot we are ble to provide for (wjr clients in I￿8t 15 for a numi*r of ihem o ￿ery difficult time. £112.7¥4 £222.440 £1.439A61 We are continuing to w￿k with cw fund¢rs and with volunwy organisalions to a]sure thai help and &ssi4tance is thcT¢ fcr clienis when they need il. Fln4n¢lal T¢￿tW Reserves policy The ¢h8riiy's r¢5erve policy 15 to keep at least thre¢ m￿th5. uprndiwre in uT￿estrICted fijnts. Furthfflnor¢, Irust¢es review thc cash balon¢e regularl). and considtt **Lether the Charity has ¢nw&h cash io eoi'er committcd expcndifure in a worst sc¢Twio, fur ¢xample if incom¢ ceased Unexp￿tEd}Y and (ktrtors dcfaultgj. At J l March 2021 Ihe ¢ash b81anc¢ way equivalenl to approximatels lour and a half months. cxpcndiwro and the rescrves balan¢e was roughly equal io six mollths. ¢xp¢ndiwr¢. Th¢ Irnstees are saiisfied Ihat this would c(rfnfortably cover ony committcd expcnditure should the charity Cxperi￿£¢ a su￿en fall in income and be rcquirol io close do￿. FlnaDrifil PoJitloD lThcornin8 rc50urccs in the year V*rr¢ £711.015 {2020.. £686.3191. A surplus of £57.881 was gcneraied in the yfdT (20?0.. £93.1431. Ai 31 March 20211(*al reserves wer¢ £320,798 (31 Marrh 2020 . £262.917). of whidi £267,376 repr¢sa)icd utwestrid&J fi￿dS and £53,422 rcstrI¢i￿ ￿nds. Pag¢ 5 BROMLEY CITIZEYS ADI'ICE BUREAUX LTD Repwt of the Trustees for the Tre*r ended 31 March 2021 Prlnclpal fwmling Sources The charity ￿nefited from fi￿dIng from a s￿lety of ￿m￿ceS during the year. Ow core ￿ndIng from Bromley Well proj¢£t fund¢d by BTSE, further donari￿5 H'ere rttetvaj througth Citi￿S Adiice for our Help t(b Claim project, Clarion Ho￿l￿g Group, ToJntr¢e Hall for (yll Debt Free Projtxi dnd Bromley Borough Flmxlbank for cNJr F(x)dbank proj¢ct. Investment poll¢y *nd rtiJe¢ll No long term ivveslmenls were held at the balanL¢ shect d¥te. Fund5 not required for use in the shffl terni are kept ¢)n d¢posil with CAF Bank Ltd. The overall reium during the year was £nil. Future developments The charity has a rolling aclicm pl￿ Hilned at athieving the followin8 5tralegic d)jcctivcs'. To Pr￿lde o cost effecilve hlgh qu*llty *dvlte senrfce th*1 rneels the Deeds of Bromley's commun1￿e5. The charity is seeking to maintain quality stsndards by ensurin¥ ihai are 1rd1n￿ and supporte4 that they have adequate resources. and are guided by a ¢ompd¢ni ttwtee lywd ¢ommitt¢d to the hi￿¢$1 stsndards of governan￿. To Inwrotre a¢ceM to s¢rwl¢es for 411 romrnunlrfes In BnKnl Citi7¢ns Advice Bromley was successful irt its kn'd io kcome lo Single Poitii of Acces9 of th¢ Bromley well Health& wLIIIKin8 projeffl whiLth runs alon¥side our uwal advice and Clisework ￿C£S. The Bromley. Well filnding ha5 allowed us to inLTease our casework in the areas of housin& debt. benefit & employm¢ni. To Influence poll¢y And pra¢tl¢¢ 8¢ I￿￿1 •nd n•tlox•l levels b). •nd uylng the experlences of our cllents Cili7ens Advice Elroml¢y ¢0rtiillkies lo contribute to the ¢tT¢ctiv¢n¢$5 of Cilii.¢3Js Advice'5 national Te5caTch & campai￿7 initiaiivcs and wll us¢ ¢*idencc coll¢¢ttyJ by the Charily 10 argue improvemcnis Io SLfvicc5 used by PLX)plc in lJroinl¢y. In addi11￿, the charity will coniinuc to ensure thai the profile of lis volunteers is repre5Ctitative of the popula11￿) of Bromley. To ensure the c0nt1Tr￿ed wAAblllty •)f th¢ Cldz¢A$ Ad￿¢* Bromlty l* Broml N(Tr l(Lal ('ili7,ens Advice can OPLTale wihixli adeq￿le re￿￿r¢e3. Rcsourccs are not alwa￿ moncy. ixLI can p￿}ple. rekntithship>. or ¥¢¢es6 lo new 50urc¢s of suppcrt. W¢ ll￿d io maximisc all of lh￿ in crder io dcliver the t*si scr¥i¢c w¢ Cali io people in 1)To￿¢y. We will continue to aim to achieNr Breat￿ rccogniiion with the public and w'ith Bromlcy busine5se5 and in￿LIU(lons, becc*nc fully inic8raied into advicc and InCffj￿aic health alld wcllbcin8 into our a8uida and develop ihis am(rt)g the widcr voluntary and cornmunity srftor in Br(xnl¢y and last bwt not Ica5t continu¢ to build effective partnerships to promote equality and ￿181 incl￿*1￿. Publit Benefit The trustee board rcgularly r￿.1(￿% thc actiNitiL% of thc charit> in the contcxt of thL chariiablc objccib. as staicd in the Artieles of A&s￿latiOn. This iD¢lud¢s thc rcquiron¢nts with r¢spm io ptsbli¢ t¢nefii. and in doing so follom's the guldance issual by thc Charity Commissi(￿. Page 6 BROMLEY C￿]ZENs ADVICE BiIREAIIX LTD ror the yMr e•ded 31 2•21 R¢f¢reD¢e *Dd admlxlrtr*tlve R¢Kistertd CompAny D¥mb¢r 02210997 (EnpJ8nd and WAl¢s) Rqithr¢d Charlty n¥mber 299762 Rryl#¢red •)fflee C¢mrnunity H￿¢ th Strtt¢ Br￿n1¢Y Kent BRI IRH Tru¥t Teren¢¢ M¢Gregor Icheirnw)) Vinca)t Wolf (Trtaswtt) Pdcr A)r&% Philip Reynolds Corolin¢ Gomm Aparna Sawe l•d¢p¢4de*t Ex*mlner K811¢ M¢CJh¢¢ ACA Ingthtyt¢ of Chartered in F￿811nd and Wal ines Watts Ch4rter&J N(Tthsid¢ H(we 69 Tweed). R Bromley K¢n¢ BRI 3WA BAmk¢ CAF Bank Limi￿￿ 25 Kiti¥s Hill Avenue Kings Hill We* Malling Kent ME1941Q HSBC Bank PLC 141 Hi8h Stred BR3 IBX ,1ffl23Nov 2021 thd the tmr&s l%h81f by.. T M¥fjr¢8 Independenl Examiner's Report to the Trusteey of Brornley. CitiztJ15 Adikne B¥reauA Ltd IndepeDdeDt ¢x4iniDer's report ¢0 tbe tr￿tte9 of BrLMDle> CitizeDS Ad￿¢ Burea￿ IAd ('the Compally,) I repori to the charity tTrL5t￿ on my examin*ion of the accounts of the C(¥npany for the year ￿ded 31 March 2021. Re%pon5ibilities •nd bi$1$ of repori As ihe ¢haT1￿5 trusttts of ihe Company land aiso lis directors f[￿ the purposes of company law) Y￿ are resFM)nsible for the prep3ration of the accounts in accordance with the requireTnfflts of the Companies A¢t 20061'the 21)06 ALI,). Hawng satisfied rn￿elf that the ac¢(wnt5 of the Company 8re Tr(rt ro4Utred to ￿ lludit￿ under Part 16 ofthe ?IK>6 Act and are ¢ligible for indqJ¢lld¢nt examinati(￿. I report in r&srttt of my examinati(sn of y(￿r chariry's acC￿lt5 as c?rried out under seLiion 145 of the CTrariiies Act 2011 {'th¢ 2011 ALI,). In corrying out my eKaminatioD I hav¢ follow￿ the DiT¢¢tions given by the (Tharity commissi￿ ￿der scction 14515) Ibl of thc 2011 ACL Independent exajnlner's stAtememt Sin¢t y()ur chariils gr(xss income exLeeded £250.0￿ yow examinu a member of a listed IXNJY. I can ¢onfirni that l am qualilied to w)denak¢ the ¢XamINti(￿ because l arn a regiswed of Instimte of Chdrtered Accountants in EnglaThl and Wales which is one of the listed trKKIic& I hav¢ compleied my ¢xaminaiion. I confirm th* no malters hav¢ come lo my all￿11(￿ in connection wilh the examination giiryng me cause to k17CVe'. a¢¢ountin8 records w¢r¢ noi kLTIt in rcsp¢¢l ofihe CoTnE￿Y as requir¢(J by seclion 386 of th¢ 20(NS Arl: or th¢ a(c￿niS do not accord with ihose rLc ALt othLY than any r¢4uir¥mi¢nt thai ih¢ acuKLllis give a tru¢ and f¥ir whiLh is tsot a mattcr i￿nSidered as pari of an indcpcndcnt ex8minati(m; or the accounis have n¢X been wepar¢d in acioTdance with the m¢th(￿S and winciples of the Sialuncnt of ReLornm¢nd￿l PractiLY fcK a¢¢ounting and rewiing b) charitie5 lapplicabl¢ iv chaTiIics WL¥llrin8 their a¢¢oun15 tn ac￿rdAnce with the Financial R¢wrting StsndaTd applicable in the UK and Republic of Ircl3nd IFRS 10211. I have no cw¢¢nis and haN'e come across no ¢Aher maiitts in ¢vnnecii(m wilh ihe examinali(m to which alleniion should £lraHm in thi$ in order io cnablc a prop￿ w)dersthndin¥ of the accounts to k reach￿. Katie McGhe¢ ACA Insti￿1¢ of Chartered Aceountants ill En81and and Wales Haineg Watts Charrered Accountsnts Northside Houxe 69'1'weedy Road Bromley KEllt BRI 3WA Dat¢.. 21.12.2021 Page 8 BROMLEY CITIZENS ADTrryCE BL7RE4LTX LTD Statement of Flnancial .4¢ti￿tieS for (he year ended 31 Martk 21121 2021 Totgl fuDds 2020 Total fimds Unrestricted funds R¢striLted fuJ)d Noie5 In¢Dme and eDdowments from Donutions and lega¢i&8 ChJritabl¢ ii¥%i%iti¢S 136 686,183 442.813 267,81J 710,626 Total 443302 267,1113 711,015 686,319 ExpeDdiluTe on Churitabl¢ aCti￿lI¢S Oiher 405J93 1.780 144,967 650,360 2.774 590.269 2.907 TotAI 4117.123 246,011 653,134 591.176 NET INCOME 3&079 21.802 57.881 93,143 Reconclllatlojb of fundi Tot41 funds brou£h¢ forward 2313YI 31.620 262,917 169,774 Total fund$ ¢•rrSed forw*rd 267 53.422 320.798 262,917 The now forni w of th¢s¢ fiDaD¢ial 5tat¢Tr￿tS Page 9 BROMLEY CTTIZENS ADVICE BUREAUX LTD B•l*w Sl¢rf 31 M*Ytk 2021 2020 Total funds UnrestricteA Restric￿4 fiffjd5 fithd Tot*1 C¥rrent •wts IX 97J21 241 84.543 194.380 Cash at gnd iti Iwd 278J77 6i827 JJ9.404 278.923 Credlto Arncdmts fallin8 due within )￿r 10 (7A•S) (1&0￿} (16.Wl Net euymt **•ts 267 262.917 Totsl *M¢t• l¢M ¢wrn•t Il•blllthi 267J76 53J22 321791 262,917 NET ASSETS 267 202917 F#ttd• Unr#tric*d fimds 32 798 262 917 Tothl f¥od• 32 798 262917 The ch8ritsble eL¥nwy is ffliitkd w exemOi¢m audit S￿lian 477 of the Com￿1¢5 Ad 2(K)6 for the year ¢rthd31 2021. The manb¢rs hAv¢ rtyuirnl the c(ffj￿Y w ot4ain an I￿11¢ of its finm¢i￿ for the year rndtd 31 Marth 2021 in acwd•nc¢ SeaiLM1476 ofth¢ CthnpthÈes A¢* 2W6. The acknowledge their rwsibilitie5 f(¥ {9) ¢n$winB th* the th8ritablt elm1￿Y keg￿ •¢¢thmlin8 that cirfnply wth 386 wtd 387 of the CL¥npwni¢s Act 2(￿ preporin8 fffi8n¢ial 4atun¢nts whith 8ibY • true f•ir view of the state of aff•Érs of the chvktable <¥Thp￿). as 8¢ the end of ea¢h fin•n¢ial ye•r and of its &ficii for ¢ath fift￿¢111 year in acecthL% with the rtquirt¥nents of knion$ 394 ¥md 395 ¢Aherwise cffliply with the rryu1remth￿ of th• Ccrfnpwnies Acl 2W relatin8 to $0 f•r ¥ •ppIl￿ble to the dwit•ble Cixnp￿y. (b) The financial sthtLYnents wv¢ alyoved by the B(*rd ofTnMttu and iswe 23 November 2021 and wtre siwjed its trKhaif by. T M¢fjreBor Pa8e 10 BROMLEY CITIZENS ADTrryCE BUREAUX LTD Cash Flow Statement for the year ended 31 %l*rch 2021 2021 2020 Cash Ilows from operAtlng xIl￿tIeS Cash gah¢raied frorn operations 47.203 $1,440 Nei cash proiid¢d by qJ¢Tatsng activities 51.440 Ch*n%t in tash gnd cgsh equlvAlent$ In the reporting period Cash and cash equiv#ltntS •t the beginning of the repDrtiNg period 47,203 51.440 194 142,940 Cash and cash equlY•lents •t th¢ ¢nd of th¢ reporting Peri￿1 241 194,J80 The nthes form Fwt of these fin3nciwl statem￿t$ Page 11 BROMLEY CITIZENS ADI'ICE BUREAUX LTD Notes to tke C*5h Flow Statemens for the year ended 31]¥larcb 21121 Re¢onelliatloD Of net In¢ome to net ¢•yh flom fTffjI oper¥liwg *ctiiryt*s 2021 2020 Net Income for tht reporting peri￿1 {*$ per ihe Si•teme•t o( ￿nI￿1*1 Actiiilie5) AdJuStn￿nIS for. Iln¢r¢us¢)ide¢r¢a* in de￿OrS In¥Teaselldecreasel in credii(Ks 57,881 93,143 {13,278) 2,6011 (38,5871 3,1161 Net Cash provlded by oper•tiort$ 47,203 51,440 AnalT¥8h of¢h•mReS IN fund$ AE 1.4.20 Cath fl¢)w At 31.3.21 N¢t e*sh Cash ai bdnk and in hand 194.3 47.203 194.31x1 47,203 Toial 194J80 The notes form part of these financial stalem￿lS Page 12 BROMLEY CITIZENS ADVICE BUREAUX LTD .Y•tes to the Financial Stsiett)en15 for the )'ear etKled 31 .Nlarch 2021 Accounting pollcies Basls of preparing tht finanei*l M*letnents The financial siatemthts of the chaTiiable tompany. wthidi Tr5 a public benefii enlity under FRS 102, have becn prepared in accordance Miih the Charitits SORP IFRS 102)'Aceounting a￿1 Reporling by Charities.. StatLinent of Recommended Practice appliLable lo chanties rrfeparing their atclmthts in acCord￿J(C M'ith the Fitwjcial Reporting Standard applicable in the UK and Republic of Ir¢land IFRS 102) l¢ffectiv¢ l Januarv ?0191'. Finaft¢ial R¢porting Sthndard 102 The Financi￿ Reporting Standard 8ppliLable in the UK and RLpubliL of Ireland and th¢ Companies Aa 2(K)6. The finanLial 51atemcnts h8w¢ trten prepared under the hi%toriL&I Lost ¢()nv¢ntion. Income Cyrants. including grants fix Ihe purLh8se of fixd Assets. are recogni5¢d in full in th¢ Ststement of FinanLial Activities in ihe year in which they are rele1￿8b1e. Provision of 5mlCCS is included in the ￿arCMCnt of Financial ActivitiL￿ in the peri￿1 io which they relale. Oth¢r in¢()me. including donatilm5. gifts and coi¢nanrs aT¢ included as ihcy arc receiv￿. Gifts in kind of fixed assets are included in the Statcmeni of Financial Activities as they are received at the ¢Stim#1￿1 ￿0s$ value ro the chariry. The Charity glso receives help and supp(rt in the fm of voluntary assislance in ad>ising the public. This help and support 15 nol included in the financial ststema)ts howeirtt its %alu¢ io th¢ iharity ha5 been ¢stimat¢d an¢J disL'I(wJ iii the Reporl ofthe Trnsitts. Grants. re¢¢iv(4 in adi'8D¢¢ of ih¢ peri￿1 in which the fimder requires the cxpenditure lo be applied is rcfiected in def¢rred in£ome within cicditor Expendlture LiabilitiL8 ar¢ r¢¢ogrtised as re50urce¥ expended as s(￿n ￿ Ihae is a le8al ¢x consmiaive obligation. All eXp￿dI￿￿e is a¢couDted for on an accnMl$ basis. Exwiditure includes any VAT wljich caDnot be fvlly recovcr¢d. Expendilure on charitsble ath'vities wmpris¢s thos¢ ¢osts in¢urr¢d by the ¢hJrity ID the delivery of its activitie5 and sm4¢¢s for ils beneficiaries. It includes coqts that can IK all￿al￿ dirLXtly lo such actiiities and those ¢os¢$ of an indirect n￿¢￿ry 10 5UPWKt ihem. Governance cos15 include those C(￿18 associ•ted with meeting the conslilulional and ststutory requirernL7Jt of the charity and inelude th¢ audit f¢¢s and ¢osts linkwj to the strategic managem￿[ ofthe charity. All cost5 arc allocated betwKn th¢ cA￿ndI1Ur¢ ¢8trgoii¢s ol the Statemenl of Financial Activitie5 on a basiy designed to r¢fl¢a th¢ us¢ of the resource. Costb relaiing io a panicular activiry or supp(rt fiincti￿ are all(ulrd directly. WThere costs reLaie io rn￿e than one aciitri£y or support fvncti(M, they ar¢ aprM)nion¢d on an appropriate and rtrdY)ndbl¢ basis. pr¢domuMdy wilh r¢frren¢e to estimoted usage or by fvll lime equivalent staff numbers ¢mployed ￿ the cbaTitabl¢ Ku&ity. T*xalion A5 a tharity. BrIn￿leY Citizens Advice Bureaux Limiied is exempt fr(Mn (ax on inc4)me alld gains falling wqthin Section 505 of the'l'axes A¢t 1988 or Se£ti(x) 5256 of the Taxaiion of C-hargeable Gains Act 1992 10 the extent that th¢5¢ ar¢ appbcd to it5 charitable objecls. No tharges have arisen in ihe charity. Page 13 BROMLEY CITIZENS ADVICE BUREAIJX LTD Yrfe5 to the FinaDciAI ￿*teMents- conliDoed for tbe vur ended 31 March 2021 A¢¢ountlng poll¢i¢s- eofjtin￿d Fund *¢¢ownling Unrestri¢ted fundy UnT¢stria¢d fvn¢Js are gTants and (*her incoming Tes¢xM receivable with(￿( a specific purpose and aNailable as general filnds Restricted funds Restricted funds are u8al for 5￿cifiC purwkses &8 laid down by the thrtors. Expcnditure wthich m¢¢ts th¢s¢ critwia is charged to the fimd, togaher with 8 fair alliKaiion of m8nagemL*)18nd supp(wl L¥)sl5. D(rfJatlooJ and I￿a¢le9 2021 Trfgl funds 2020 Total fi￿d3 Unrestrieted funds ReAriLX DMaiion$ 136 INeome from ch*ritable *dlTrliks 2021 2020 Aaiviiy Oth¢r Capilali8e- debt advice London & Quadrant Housin8 Tnw BTSF. Clarion IT Grant Fotyjbank Natl¢M81 Overflow project Grants and conuacts Grants and ¢ontracis Grnnts and ¢4mn¢ts and conwts (Tranis and Contwts (yrnnls and contracts Grnnrs and Lontracts Grants arid contracts 183 6,2Y7 104.Q8.S 122.gD7 422.9( 30.000 125.581 412,812 30,iKIO 19,730 9.070 710.626 686 183 Page 14 BRoL￿LEy crrizENS ADI'ICE BUREAUX LTD '(rtu to the fuwicial StattmentS- CODtinued for Ihe l'ear eDded 31 Marcb 2021 Support costs GoNrrnani Managem￿1 T(xals OthLY res(MWCCS expendcd 102 831 Trugt¢¢$' remuntr*tion •Dd bener No trw4ee receitred any femunerati<)n or benefits dwttig the year a)ded 31 MarL* 2021 or 31 March 2020. Trnstees, expenses There were no InLSttts' expenses peid for the y¢ar ￿nd￿ 31 M¥r¢h 2021 n(r for the )far 31 M&r¢h 2020. St•ff costs 2021 2020 Wages and salaries 515.439 453.338 SIS439 453,338 The average mottthly number of employe¢s during the year Ivas as follow3: 2021 23 2020 19 No employees received cmolumenty in ex¢¢5s of £60.(XM). Ex gralla payment$ 2017 2016 Number of employee5 f￿ wthom rctirement knefits are aecnii118 23 17 Pa8e 15 BROMLEY CITIZENS ADIqCE BURL4UX LTD Notes to the Flmnaal StatemeDts - continued for the ve*r ertded 31 m￿ch 2D21 C•mp*r4ti*'es fDr the statement of financial activities Unrestricted funds R¢strid fund Total funits Income and endowmtllts from Don&tiL)ns and leg￿1 Charitable actiiiiies 136 45?.9(hl 136 686,183 233,279 T•tal 453.040 233.279 686.319 Expelldit￿re ChaTilable afflTrTrrities Oth¢r 389.598 1.919 21)0,671 988 5(XTr,269 2.907 Total 391.517 201,659 593,176 NET IIICOME 61,523 31,620 9J,143 RecoDtlllatlon of (und$ Tot•1 (und$ brough¢ lorw•rd 169.774 169.774 Total funds eArrl¢d forward 231,297 31,620 262,917 Debtors: Imoiitsis f*lliDg due wltbfjn one )e*r 2021 2020 Other demors prepa￿llent9 and accrued income 152 97,669 2$0 114,293 Page 16 BROMLEY CITIZENS ADIqCE BUREALIX LT[) Notes to th¢ SID4nfi•l Stst¢meDts- continued for Ihe lear emded 31 2021 Creditors: anbounts f*lliDg due withln ODe yeAr 2021 2020 s￿la] secwiiy and other taxe5 Pension liability AccNed expens¢ 9J65 2,276 7,055 1.737 7.214 18.606 16,IK)6 Movement ITh funds Nd mO￿eMent in funth Ai 31.3.21 At 1.4.20 Unic5tricted fvnds Restricted funds 231.297 31.620 .16.079 21.802 267.376 5J.422 TOTAL FUNDS 262917 320.798 Net mov¢ment iti fimds, included in the al￿¢ are as follows.. Incoming re50UTces Resources expend¢d Movemenl in fund$ Unr¢$tri¢teil funds R¢slri¢t¥￿ fun4Js 443.202 267.813 (407.123) (246.011) 36,079 21,802 TOTAL FUNDS 711015 653 134} Comp*r*tives for Jnovement In fu•ds Nel movement itl fimd5 At 31.3.20 At 1.4.19 Unrestricted funds Restrict￿ fi￿dS 169.774 61.253 31,620 231.297 31.620 TOTAL FUNDS 169.774 93.143 262,917 Page17 BROMLEY CITIZENS ADVICE BL1REAl￿ LTD Yotes to the FiD*neial StstemeAts- eoDrfnDed for the ye•r ettded 31 ￿l*re￿ 2021 ii. VJDvement in funds- continued Comparative net mowemenl in funds. Includ￿ in the are as follows.. Inc4)ming resowces Resuurces eX￿rtded Movemeni in funds Unrcstricted fim&8 Restricted funds 453,1)40 233.279 (391,517) (201,659) 61.523 31.620 TOTAL FUNDS 686.319 593,176) 93,143 A curra)t y¢ar 12 months and priw srar 12 m(mths ￿nb1ft￿ [￿lt](MI is as folloM¥.' movement in fiJn(ts Al 31.3.21 At 1.4.19 Ullr¢stri¢ted hnds Restri¢i¢d (undy 169.774 119.404 31,620 289.178 31.620 TOTAL FUNDS 169 774 151,024 320.7911 A current year 12 month5 and year 12 rnonths combinql net moY¢m¢nl in fiJnds, includEd in the ab)ve are as fulluws.. In¢(￿ing resources R¢sour¢es expended Movemeni fvnds Unrestricted funds Restricted funds .164.055 233,279 11,044.651 } {201,659) 119.404 31,620 TOTAL FiThDS 1.397,334 (1.246,310) 151,024 Pagc 18 BROi¥tLEY CITIZEI%S ADI.'ICE BLIREAUX LTD es ¢0 tbe ￿1￿￿ellA1 StAiemtnts- c(•tillutd for tbt year etmled 31 ,%l*r¢h 2021 Employee benefit obligatithis The cornpany operatcs a dcfin¢d ci>ntributions ￿akehOlder pension stheme and contributes ro pers￿al pension plans of ccrtain emplojres. The agsets of the stskehol(kr scheme are a