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2021-03-31-accounts

Reference and administrative details 1
Trustees’Report 2-10
Independent Auditors’ Report 11-14
Statement of Financial Activities 15-16
Balance Sheet 17
Cash Flow Statement 18
Notes to the Accounts 19-38

Trustees
S Azimi (until 06.01.2021)
A Bearn (resigned 20.10.2020)
B Badesha
H Kendall
D Mulling (resigned 12.10.2020)
J Kennedy
WPalmer (resigned 11.11.2020)
N Wayne
P Whittle (resigned 31.07.2020)
J Ipyana (appointed 15.07.2021)
A Quinn (appointed 15.07.2021)
Chair N Wayne
Chief Executive and Company Secretary S Johnson
Company Number 02023982 (England & Wales)
Charity Number 0299342
Registered Office 101E, Universal House
88 - 94 Wentworth Street
London
E1 6LS
Website www.adviceuk.org.uk
Auditors Scrutton Bland LLP
Fitzroy House
Crown Street
Ipswich
Suffolk
IP1 3LG

Note Unrestricted Restricted Total Restated
Funds Funds Funds Total
2021 2021 2021 Funds
2020
£ £ £ £
INCOME FROM
Donations 3 85,427 5,000 90,427 85,908
Charitable activities 4 2,427,638 861,700 3,289,338 2,312,442
Investments 5 9,146 - 9,146 8,231
Share of profits of associate 204,677 - 204,677 170,252
Total Income 2,726,888 866,700 3,593,588 2,576,833
EXPENDITURE ON:
Raising Funds 6 17,158 17,158 29,309
Charitable activities 7 2,311,583 895,677 3,207,260 2,303,718
Total Expenditure 2,328,741 895,677 3,224,418 2,333,027
Net gains/(losses) on investments 13 35,796 - 35,796 (10,315)
Net income/(expenditure) 433,943 (28,977) 404,966 233,491
Transfer between funds 19 (10,794) 10,794 - -
Net movement in funds 19 423,149 (18,183) 404,966 233,491
RECONCILIATION OF FUNDS
Fund balances brought forward 1,759,421 119,700 1,759,121 1,525,630
Fund balances carried forward 2,062,570 101,517 2,164,087 1,759,121

Note Restated Restricted Restated
Unrestricted Funds Total
Funds 2020 Funds
2020 2020
£ £ £
INCOME FROM
Donations 3 85,908 - 85,908
Charitable activities 4 2,171,042 141,400 2,312,442
Investments 5 8,231 - 8,231
Share of profits of associate 170,252 - 170,252
Total Income 2,435,433 141,400 2,576,833
EXPENDITURE ON:
Raising Funds 6 29,309 - 29,309
Charitable activities 7 2,281,834 21,884 2,303,718
Total Expenditure 2,311,143 21,884 2,333,027
Net (losses)/gains on investments 13 (10,315) - (10,315)
Net income 113,975 119,516 233,491
Transfer between funds 19 (184) 184 -
Net movement in funds 19 113,791 119,700 233,491
RECONCILIATION OF FUNDS
Fund balances brought forward 1,525,630 - 1,525,630
Fund balances carried forward 1,759,121 119,700 1,759,121

Notes Group Restated Charity Charity
2021 Group 2021 2020
2020
£ £ £ £
Fixed assets
Intangible assets 11 65,930 70,766 65,930 70,766
Tangible assets 12 6,622 6,258 6,622 6,258
Investments 13 741,089 500,616 345,133 309,337
Total fixed assets 813,641 577,640 417,685 386,361
Current assets
Debtors 14 651,194 451,892 886,258 717,365
Cash at bank and in hand 1,745,603 1,185,747 1,303,070 760,434
Total current assets 2,396,797 1,637,639 2,189,328 1,477,799
Liabilities:
Creditors: amounts falling due
within one year
15 (1,015,639) (435,408) (1,056,344) (502,331)
Net current assets 1,381,158 1,202,231 1,132,984 975,468
Total assets less current 2,194,799 1,779,871 1,550,669 1,361,829
liabilities
Provisions for liabilities 17 (30,712) (20,750) - -
Total net assets 2,164,087 1,759,121 1,550,669 1,361,829
Funds
Restricted funds 19 101,517 119,700 101,517 119,700
Unrestricted funds
Designated funds 19 744,249 430,576 348,293 323,297
General funds 19 1,318,321 1,208,845 1,100,859 918,832
Total unrestricted funds 19 2,062,570 1,639,421 1,449,152 1,242,129
Total Charity Funds 20 2,164,087 1,759,121 1,550,669 1,361,829

Total Total
Note 2021 2020
£ £
Cash flows from operating activities:
Net cash provided by operating activities 21 569,282 14,676
Cash flows from investing activities:
Interest received 9,146 8,231
Purchase of property, plant and equipment (5,476) (8,686)
Purchase of computer software (13,096) (88,458)
Change in cash and cash equivalents in the reporting 559,856 (74,237)
period
Cash and cash equivalents at the beginning of the
reporting period 1,185,747 1,259,984
Cash and cash equivalents at the end of the reporting 22 1,745,603 1,185,747

Leasehold buildings 15% Over the lease term on a straight line basis
Computer equipment 33% to 100% Straight line basis
Furniture and equipment 20% Straight line basis

Unrestricted Restricted Total Total
Funds Funds Funds Funds
2021 2021 2021 2020
£ £ £ £
Donations 85,427 5,000 90,427 85,908

Unrestricted Restricted Total Total
Funds Funds Funds Funds
2021 2021 2021 2020
£ £ £ £
Member Services 2,417,763 21,700 2,439,463 2,173,392
Policies and campaigns 9,210 - 9,210 19,224
Projects on behalf of members grant - 140,000 140,000 -
income
Scotland activities grant income - 700,000 700,000 119,700
Corporate/other income (Foundation 665 - 665 126
Fund)
2,427,638 861,700 3,289,338 2,312,442

NVESTMENT INCOME
Total Total
Funds Funds
2021 2020
£ £
Bank interest receivable 9,146 8,231

Unrestricted Restricted Total Total
Funds Funds Funds Funds
2021 2020
£ £ £ £
Staff costs 17,003 - 17,003 16,704
Other costs 155 - 155 12,605
17,158 - 17,158 29,309

Year to 31 March 2021 Project Project and Total
and activity activity Support Funds
staff costs othercosts costs 2021
£ £ £ £
Members Services 217,714 1,682,671 234,767 2,135,152
Policy and Campaigns 118,705 2,687 76,867 198,259
Projects on behalf of members 26,895 85,461 17,986 130,342
Scotland Activities 42,406 668,027 33,074 743,507
405,720 2,438,846 362,694 3,207,260
Year to 31 March 2020 Project Projectand Total
and activity activity Support Funds
staff costs other costs costs 2020
£ £ £ £
Members Services 351,560 1,534,407 251,360 2,137,327
Policy and Campaigns 103,693 3,235 59,463 166,391
Projects on behalf of members - - - -
Scotland Activities - . . _
455,253 1,537,642 310,823 2,303,718

Yearto 31 March 2021 Staff Premises Governance Other Total
costs costs Funds
2021
£ £ £ £ £
Members Services 90,326 46,036 23,908 74,497 234,767
Policy and Campaigns 48,508 24,723 - 3,636 76,867
Projects on behalf of members 11,709 5,968 - 309 17,986
Scotland Activities 16,727 8,525 - 7,822 33,074
167,270 85,252 23,908 86,264 362,694
Yearto 31 March 2020 Staff Premises Governance Other Total
costs costs Funds
2020
£ £ £ £ £
Members Services 99,672 59,760 22,194 69,734 251,360
Policy and Campaigns 33,224 19,920 - 6,319 59,463
Projects on behalf of members - - - - -
Scotland Activities . - _ _ .
132,896 79,680 22,194 76,053 310,823

This is stated after charging: 2021 2020
£ £
Depreciation of tangible fixed assets:
- owned by the charity 5,112 22,360
Amortisation of intangible assets 17,932 17,692
Auditors’ remuneration
-Audit fees 12,700 13,285
- Accountancy fees 1,000 2,050
- other services 500 825
- Subsidiary auditor’s fees 7.950 5,000
Operating leases:
- land and buildings 62,445 58,405

**Group and ** Charity
2021 2020
£ £
Wages and salaries 455,162 495,851
Social security costs 45,774 45,555
Employer's contribution to defined contribution pension scheme 27,641 29,122
Other employee benefits 61.413 34,325
589,990 604,853
2021 2020
£60,001 -£70,000 1 1
£80,001 -£90,000 1
£90,001 -£100,000 1
2021 2020
Projects and activities 10 12
Administration 2 2
All employees are employed by the Charity.

ROUP AND CHARITY
Computer Software Total
£ £
Cost
At 1 April 2020 88,458 88,458
Additions 13,096 13,096
At 31 March 2021 101,554 101,554
Amortisation
At 1 April 2020 17,692 17,692
Amortisation charge 17,932 17,932
At 31 March 2021 35,624 35,624
NBV at 31 March 2021 65,930 65,930
NBVat 31 March 2020 70,766 70,766

ROUP AND CHARITY
Leasehold
Buildings Computer Furniture &
Improvements Equipment Equipment Total
£ £ £ £
Cost
At 1 April 2020 66,773 48,710 26,117 141,600
Additions - 5,476 - 5,476
Disposals - (940) - (940)-
At 31 March 2021 66,773 53,246 26,117 146.136
Depreciation
At 1 April 2020 66,773 42,605 25,964 135,342
Charge for the Year - 5,035 77 5,112
Disposals - (940) - (940)-
At 31 March 2021 66,773 46,700 26,041 139,514
NBV at 31 March 2021 6,546 76 6,622
NBV at 31 March 2020 - 6,105 153 6,258

Subsidiaries Associates Other Listed Total
Investment
£ £ £ £ £
At 1 April 2020 101,000 40 4,184 204,113 309,337
Net gains/(losses) - - (4,184) 39,980 35,796
At 31 March 2021 101,000 40 - 244,093 345,133

Proportion of
Ordinary Shares
Country of
Incorporation
Activity Held and
voting rights
Independent Advice Services Limited UK Non-trading
(Company number: 03583609) 100%
VCS Insurance Company Limited* Guernsey Insurance 100%
(Registered number: GG44303)
Listed
Associates Other Investment Total
£ £ £ £
At 1 April 2020 292,319 4,184 204,113 500,616
Change in fairvalue - (4,184) 39,980 35,796
Share ofprofit of associate
- Operating profit 359,819 359,819
- Taxation (50,142) - - (50,142)
- Dividend (105,000) - (105,000)
At 31 March 2021 496,996 - 244,093 741,089

**Income ** Expenditure Surplus/(Deficit) Net assets/
for the period (liabilities)
£ £ £ £
Independent Advice Services Limited 1,750 4,852 (3,102) (60,095)
VCS Insurance Company Limited 291,009 279,560 11,449 216,983

2021 2020
£ £
Total income 3,215,441 2,264,196
Total expenditure (3,062,397) (2,187,225)
153,044 76,971
Net gain/(loss) on investment 35,796 (10,315)
Net income/(expenditure) 188,840 66,656
Fund balances brought forward at 1 April 2020 1,361,829 1,295,173
Fund balances carried forward at 31 March 2021 1,550,669 1,361,829

Group Charity
2021 2020 2021 2020
£ £ £ £
Trade debtors 454,145 292,070 443,175 274,274
Otherdebtors 43,563 24,236 24,253 18,970
Prepayments and accrued income 61,086 56,192 61,086 56,192
Amounts owed by subsidiary - - 265,344 288,535
undertakings
Amount owed by participating 92,400 79,394 92,400 79,394
interest
651,194 451,892 886,258 717,365

Group Charity
2021 2020 2021 2020
£ £ £ £
Trade creditors 14,258 17,408 14,258 17,427
Deferred income 458,785 154,207 458,785 154,207
Other creditors 147,215 50,060 80,754 7,613
Accruals 44,150 31,783 44,150 31,783
Other taxation and social security 57,007 13,411 57,007 10,618
Amounts owed to subsidiary - - 107,166 112,324
Undertakings
Amount owed to participating 294,224 168,539 294,224 168,359
interest
1,015,639 435,408 1,056,344 502,4331

2021 2020
£ £
At 1 April 2020 154,207 262.736
Income deferred in the current year 458,785 154,207
Amounts released from previous years (154,207) (262,736)
At 31 March 2021 458,785 154,207

2021 2020
Technical reserves £ £
Outstanding claims reserve at 1April 2020 20,750 27,531
Movement in prior years’ claim provisions (20,750) (27,531)
Provisions for new claims 13,000 8,000
Outstanding claims reserve at 31March2021 13,000 8,000
IBNER reserve 17,712 12,750
30,712 20,750

2017 2018 2019 2020 2021 Cumulative
In year of claim (or
brought forward) 47,344 48,905 28,160 24,930 14,946 339,890
One year later (24,591) (43,915) 1,061 202 (110,527)
Two years later (2,798) (2,301) 3,487 (67,101)
Three years later (2,919) (2,355) (63,439)
Current estimate of
ultimate claims 17,036 344 32,708 25,132 14,946 98,823
Cumulative payments (17,036) (334) (25,820) (15,292) (962) (68,111)
In balance sheet 0 0 6,888 9,840 13,984 30,712

Restated
Opening
Income Expenditure Gains, losses
and transfers
Closing
Balance
Balance
£ £ £ £ £
RESTRICTED FUNDS
Members Services . 21,700 (21,827) 127
Projects on behalf of - 145,000 (130,342) - 14,658
members
Scotland activities 119,700 700,000 (743,508) 10,667 86,859
Total Restricted funds 119,700 866,700 (895,677) 10,794 101,517
UNRESTRICTED FUNDS
General Fund 1,124,845 2,726,569 (2,328.741) (204,352) 1,318,321
Designated funds
Premises fund 33,334 33,333 66,667
Foundation fund 107,715 319 - - 108,034
Fixed asset fund 373,527 - - 196,021 569,548
Total Unrestricted funds 1,639,421 2,726,888 (2,326,991) 25,002 2,062,570
TOTAL FUNDS 1,759,121 3,593,588 (3,224,418) 35,796 2,164,087
STATEMENT OF FUNDS - CHARITY
Opening
Balance
Income Expenditure Gains, losses
and transfers
Closing
Balance
£ £ £ £ £
RESTRICTED FUNDS
Members Services 21,700 (21,827) 127
Projects on behalf of - 145,000 (130,342) - 14.658
members
Scotland activities 119,700 700,000 (743,508) 10,667 86,859
Total Restricted funds 119,700 866,700 (895,677) 10,794 101,517
UNRESTRICTED FUNDS
General Fund 918,832 2,348.422 (2,166,720) 325 1,100,859
Designated funds
Premises fund 33,334 33,333 66,667
Foundation fund 107,715 319 - - 108,034
Fixed asset fund 182,248 - - (8,656) 173,592
Total Unrestricted funds 1,242,129 2,348,741 (2,166,720) 25,002 1,449,152
TOTAL FUNDS 1,361,829 3,215,441 (3,062,397) 35,796 1,550,669

Total
Unrestricted Restricted Funds
Funds Funds 2021
£ £ £
Fixed assets 813,641 - 813,641
Current assets 2,295,280 101,517 2,396,797
Current liabilities (1,015,639) - (1,015,639)
Provision for liabilities (30,712) - (30,712)
1,986,970 101,517 2,164,087

Total
Unrestricted Restricted Funds
Funds Funds 2021
£ £ £
Fixed assets 417,685 - 417,685
Current assets 2,087,811 101,517 2,189,328
Current liabilities (1,056,344) - (1,056,344)
1,449,152 101,517 1,550,669
21. RECONCILIATION OF NET INCOME/(EXPENDITURE) TO NET CASH FLOW FROM OPERATING
ACTIVITIES
Net income/(expenditure) for the reporting
period 404,966 233,491
Adjustments for:
Depreciation charges 5,112 22,360
Amortisation charges 17,932 17,692
Loss/(Gain) on investments (35,796) 10,315
Share of profits ofassociated undertaking (204,677) (170,252)
Interest from investments (9,146) (8,231)
Decrease/(lncrease) in debtors (199,302) 50,593
(Decrease)/lncrease in creditors 580,231 (134,511)
(Decrease)/lncrease in provision 9,962 (6,781)
Net cash provided by operating activities 569,282 14,676

2021 2020
£ £
Cash in hand 1,745,603 1,185,747
Total cash and cash equivalents 1,745,603 1,185,747
ANALYSIS OF NET DEBT
At 1 April **Cash flows ** At 31 March
2020 2021
£ £ £
Cash in hand 1,185,747 559,856 1,745,603
1,185,747 559,856 1,745,603

2021 2020
£ £
Amounts due within one year 66,065 62,445
Amounts due between 1 and 5 years 69,685 135,750
Total 135,750 198,195