## Trustees statement 2025
Over the past year, we have continued to see growing demand for our services, alongside the increasing complexity of the issues our clients face — a pattern that has steadily intensified since Covid. In response, our team has worked tirelessly to ensure that everyone who reaches out for support receives the help they need, when and how they need it.
Our blended approach — offering both face-to-face sessions and remote support via Zoom — has proved invaluable. It provides greater flexibility and choice, particularly for working clients, carers with young children, and those experiencing isolation across our county. This inclusive model continues to help us reach people who might otherwise find it difficult to access support.
Our demographic data shows that, once again, we are successfully reflecting the diversity of our community in both age and gender, maintaining a strong connection with younger clients while continuing to serve a wide range of individuals across all backgrounds.
The appointment of our Assistant Manager as Placement Lead has further strengthened our service. By streamlining the application process and deepening our relationships with local universities and colleges in Norfolk and Suffolk, we have enhanced our reputation as a welcoming, supportive, and ethical placement provider for trainee counselling practitioners.
We are pleased to have secured both OPCCN and RASAF funding through to 2026. However, the OPCCN funding has been reduced by 50%, and our current National Lottery grant will conclude in November 2025. We are preparing a new funding bid to ensure we can continue offering our essential services to those who rely on us.
Our data continues to highlight the consistently high demand for our work. The success of our hybrid model reflects our core belief in empowering clients and supporting autonomy in their recovery journeys.
The difference this makes to people’s lives is profound. By offering flexible, accessible, and compassionate support, we enable individuals to take charge of their recovery and rebuild confidence and self-belief. None of this would be possible without the dedication and compassion of our staff and volunteers, whose commitment continues to be the heartbeat of our organisation. Their care, professionalism, and resilience ensure that we can adapt to changing needs and continue to serve our community with empathy and integrity.
**ONE TO ONE PROJECT Registered Charity no. 299052**
**TRUSTEES’ REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2025**
**ONE TO ONE PROJECT CONTENTS YEAR ENDED 31 MARCH 2025**
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Legal and administrative information 1
Trustees’ report 2-5
Statement of financial activities 6
Balance sheet 7
Notes to financial statements 8-13
Independent examiners report 14-15
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**ONE TO ONE PROJECT LEGAL AND ADMINISTRATIVE DETAILS YEAR ENDED 31 MARCH 2025**
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Registered Charity no. 299052
Address: Ground Floor Office Suite
Nelson House
Bergen Way
North Lynn Industrial Estate
King's Lynn
PE30 2JG
Trustees:
S Clarke (Chair)
S Anderson ( vice chair)
D Orchard
L May
Independent Examiner: Hayhow and Co
Chartered Certified Accountants & Business Advisers
19 King Street
King's Lynn
Norfolk
PE30 1HB
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Page 1
**ONE TO ONE PROJECT TRUSTEES REPORT YEAR ENDED 31 MARCH 2025**
The trustees present their annual report and financial statements of the charity for the year ended 31st March 2025. The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the accounts and comply with the charity's constitution, the Charities Act 2011 and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with FRS 102.
## **OBJECTIVES**
The object of the charity is to promote for the public benefit the protection and preservation of mental and emotional health and stability, and the relief of mental and emotional illness or disorder.
## **STRUCTURE, GOVERNANCE AND MANAGEMENT**
## **GOVERNING DOCUMENT**
The charity is governed by its constitution, which was updated and adopted in May 2010. It was registered as a charity with the Charity Commission in 1984.
## **APPOINTMENT OF NEW TRUSTEES**
All members are invited to nominate Trustees, together with nominations from the management team and the existing Trustees. Those nominated and appointed are elected at the first AGM following appointment.
## **TRUSTEES**
The charity trustees during the year were as follows:
S Clarke (Chair) S Anderson ( vice chair) D Orchard
L May
The senior official whom the day to day management of the charity is delegated to by the charity trustees is D Regan.
Page 2
**ONE TO ONE PROJECT TRUSTEES REPORT YEAR ENDED 31 MARCH 2025**
## **ACHIEVEMENT AND PERFORMANCE**
## **MISSION STATEMENT**
The One to One Projects fundamental aims continue to be:
- To provide long term support services to adults who are disadvantaged by mental ill-health, as well as the parent/carers of those suffering mental health problems that affect their everyday living and which place them or their families at risk of breakdown.
- To reach isolated individuals throughout rural West Norfolk by providing outreach services for Group Work, Counselling and Mentoring services in the home/community, empowering and enabling clients to reintegrate into their local communities
## **MAIN ACHIEVEMENTS OF THE CHARITY DURING THE YEAR**
Over the past year, we have continued to see growing demand for our services, alongside the increasing complexity of the issues our clients face — a pattern that has steadily intensified since Covid. In response, our team has worked tirelessly to ensure that everyone who reaches out for support receives the help they need, when and how they need it.
Our blended approach — offering both face-to-face sessions and remote support via Zoom — has proved invaluable. It provides greater flexibility and choice, particularly for working clients, carers with young children, and those experiencing isolation across our county. This inclusive model continues to help us reach people who might otherwise find it difficult to access support.
Our demographic data shows that, once again, we are successfully reflecting the diversity of our community in both age and gender, maintaining a strong connection with younger clients while continuing to serve a wide range of individuals across all backgrounds.
The appointment of our Assistant Manager as Placement Lead has further strengthened our service. By streamlining the application process and deepening our relationships with local universities and colleges in Norfolk and Suffolk, we have enhanced our reputation as a welcoming, supportive, and ethical placement provider for trainee counselling practitioners.
We are pleased to have secured both OPCCN and RASAF funding through to 2026. However, the OPCCN funding has been reduced by 50%, and our current National Lottery grant will conclude in November 2025. We are preparing a new funding bid to ensure we can continue offering our essential services to those who rely on us.
Our data continues to highlight the consistently high demand for our work. The success of our hybrid model reflects our core belief in empowering clients and supporting autonomy in their recovery journeys.
The difference this makes to people’s lives is profound. By offering flexible, accessible, and compassionate support, we enable individuals to take charge of their recovery and rebuild confidence and self-belief. None of this would be possible without the dedication and compassion of our staff and volunteers, whose commitment continues to be the heartbeat of our organisation. Their care, professionalism, and resilience ensure that we can adapt to changing needs and continue to serve our community with empathy and integrity.
Page 3
**ONE TO ONE PROJECT TRUSTEES REPORT YEAR ENDED 31 MARCH 2025**
## **REVIEW OF THE FINANCIAL POSITION OF THE CHARITY AND RESERVES POLICY**
Financially the charity remains healthy and although the projects are run on a tight budget, we still meet our objectives. The trustees have agreed a reserves policy in line with the organisations objectives and this gives the charity approximately three months running costs should funding be seriously compromised. The present level of reserves is in excess of this policy at £317,731.
Page 4
**ONE TO ONE PROJECT TRUSTEES REPORT YEAR ENDED 31 MARCH 2025**
## **STATEMENT OF TRUSTEES RESPONSIBILITIES**
The Trustees are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period. In preparing these financial statements, the trustees are required to;
- select suitable accounting policies and then apply them consistently;
- observe the methods and principles in the Charities SORP;
- make judgements and estimates that are reasonable and prudent;
- state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements, and
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business
The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the applicable Charities ( Accounts and Reports) Regulations.
They are also responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
This report was approved by the Trustees on…………………………………and signed on their behalf
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S Clarke - CHAIRMAN: ………………………………………………………………
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Page 5
**ONE TO ONE PROJECT STATEMENT OF FINANCIAL ACTIVITIES YEAR ENDED 31 MARCH 2025**
|**Notes**
**INCOMING RESOURCES**
Charitable activities
Grants and Funding
Donations
Investments
**Total Income**
**3**
**RESOURCES EXPENDED**
Charitable activities
**4**
Governance costs
**5**
**Total Expenditure**
Net income/(expenditure)
Transfer between funds
Total funds brought forward
**Total funds carried forward**|**Restricted**
**Unrestricted**
**Total**
**Fund 2025**
**Fund 2025**
**2025**
**£**
**£**
**£**
-
452
452
228,098
228,098
3,519
2,283
5,802
3,435
-
3,435
**235,052**
**2,735**
**237,787**
174,084
-
174,084
1,318
-
1,318
**175,402**
**-**
**175,402**
59,650
2,735
62,385
-
252,156
3,190
255,346
**311,806**
**5,925**
**317,731**|**Total**
**2024**
**£**
3,190
213,176
-
-
**216,365**
157,543
1,140
**158,683**
57,683
-
197,663
**255,346**|
|---|---|---|
The statement of financial activities includes all gains and losses recognised in the year. All income resources and resources expended derive from continuing activities.
The notes on pages 8 to 13 form part of these accounts
Page 6
**ONE TO ONE PROJECT BALANCE SHEET YEAR ENDED 31 MARCH 2025**
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Notes 2025 2024
£ £ £ £
FIXED ASSETS
Equipment 6 1,439 1,229
CURRENT ASSETS
Debtors 7 7,441 7,789
Cash at bank 320,583 270,037
328,024 277,826
CURRENT LIABILITIES
Creditors 8 1,230 1,112
Deferred income - unrestricted funds
Deferred income - restricted funds 10,502 22,597
11,732 23,709
NET CURRENT ASSETS 316,292 254,117
NET ASSETS 317,731 255,346
FUNDS OF THE CHARITY
Unrestricted Reserves 12 5,925 3,190
Restricted Reserves 13 311,806 252,156
TOTAL FUNDS 317,731 255,346
Approved by the Trustees on…………………………………………… and signed on their behalf
S Clarke - Chairman
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Page 7
**ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
## **1. Principal Accounting Policies**
## **1.1 Basis of Preparation**
These accounts have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant note(s) to these accounts.
The accounts have been prepared in accordance with:
- the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).
- and with the Charities Act 2011.
The charity constitutes a public benefit entity as defined by FRS 102.
## **1.2 Change in basis of accounting**
There has been no change to the accounting policies since last year.
## **1.3 Changes to previous accounts**
No changes have been made to accounts for previous years.
## **2. Accounting Policies**
## **2.1 Incoming Resources**
Voluntary income including donations, gifts, legacies and grants that provide core funding or are of general nature are recognised where there is entitlement, certainty of receipt and the amount can be measured with sufficient reliability. Such income is only deferred when:
- The donor specifies that the grant or donation must only be used in future accounting periods; or
- The donor has imposed conditions which must be met before the charity has unconditional entitlement
Investment income is recognised on a receivable basis. No income is shown net of expenditure.
Page 8
**ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
## **2.2 Fund Accounting**
The charity has a restricted income fund to account for situations where a donor or grant provider requires that a donation or grant must be spent on a particular purpose or where funds have been raised for a particular purpose.
All other funds are unrestricted income funds which are available for use at the discretion of the trustees in furtherance of general objectives of the charity.
## **2.3 Resources Expended**
Expenditure is recognised when a liability is incurred. Contractual arrangements and performance related grants are recognised as goods or services as supplied. Other grant payments are recognised when a constructive obligation arises that results in the payment being unavoidable.
- Costs of charitable activities are those costs incurred by the charity in meeting it's charitable objectives
-
Governance costs include those incurred in the governance of the charity and its assets, and are primarily associated with the constitutional and statutory requirements.
## **2.4 Tangible Fixed Assets and Depreciation**
Tangible fixed assets are capitalised at original cost of acquisition.
Depreciation is calculated to write off the costs of each asset over its estimated useful life at the following rates:
Equipment
- 25% Reducing balance basis
Page 9
## **ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
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Restricted Unrestricted Total Total
2025 2025 2025 2024
3 Incoming Resources £ £ £ £
Charitable Activities
- -
Training 1,000
Workshops & Fundraising 172 172 62
Room rent 280 280 280
Grants and Funding
Grants 228,098 228,098 213,176
- -
Funding
Donations and Legacies 3,519 2,283 5,802 1,848
Donations - -
- -
Compensation
Investments
Interest 3,435 3,435 -
Total 235,052 2,735 237,787 216,365
Restricted Unrestricted Total Total
2025 2025 2025 2024
4 Charitable Activities £ £ £ £
Salaries and Expenses 102,688 102,688 84,367
Training and Supervision 13,373 13,373 15,260
Recruitment 147 147 1,512
Group Work 13,167 13,167 16,520
Travelling expenses 1,559 1,559 1,492
Rent, rates and service charges 20,035 20,035 16,784
Outreach venues 540 540 955
Light & Heat 2,321 2,321 2,321
Equipment & Leasing 3,014 3,014 3,184
Telephone and Internet 6,194 6,194 4,640
Insurance 1,841 1,841 1,824
Sundries (1,581) (1,581) 2,428
Postage and Stationery 1,633 1,633 2,061
-
Repairs & Maintenance 1,325 1,325
Depreciation 480 480 409
Subscriptions 352 352 2,902
Legal & Professional 2,640 2,640 239
Fundraising 2,333 2,333 464
Bank Charges 168 168 181
-
Computer costs 1,854 1,854
-
174,084 174,084 157,544
5 Governance costs
-
Accountancy 1,318 1,318 1,140
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Page 10
**ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
**----- Start of picture text -----**
6 Fixed Assets Equipment Total
£ £
Cost
at 1 April 2024 8,309 8,309
Additions 690 690
At 31 March 2025 8,999 8,999
Depreciation
at 1 April 2024 7,081 7,081
Charge for year 480 480
At 31 March 2025 7,560 7,560
Net book value
As 31 March 2024 1,229 1,229
Net book value
As 31 March 2025 1,439 1,439
7 Debtors 2025 2024
£ £
Prepayments 6,337 6,144
Wages Control 1,645
-
Paye and Nic 1,104
7,441 7,789
8 Creditors 2025 2024
£ £
Trade creditors - -
- -
Taxation and social security
Wages control
Accruals 1,230 1,112
1,230 1,112
**----- End of picture text -----**
Page 11
**ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
|**9 Staff Costs**
Salaries
Social Security
Employer Pension
Subcontract|**2025**
**£**
97,484
3,719
1,485
-
**102,688**|**2024**
**£**
81,403
1,199
1,369
396
**84,367**|
|---|---|---|
No employee received remuneration of more than £60,000.
Trustees are not remunerated. No expenses are reimbursed to Trustees.
|**10 Staff numbers**
Manager
Administration|1
3
**4**|1
3
**4**|
|---|---|---|
## **11 Analysis of net assets between funds**
|**11 Analysis of net assets between funds**|||||
|---|---|---|---|---|
|Tangible fixed assets
Current assets
Current liabilities||**Restricted**
**Fund**
1,439
322,099
(11,732)
**311,806**|**Unrestricted**
**Fund**
-
5,925
**5,925**|**Total**
1,439
328,024
(11,732)
**317,731**|
||||||
Page 12
**ONE TO ONE PROJECT NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025**
## **12 Unrestricted Funds**
|General Fund
**13 Restricted Funds**
Big Lottery fund grant
Groundwork (UK)
OPCCN
Investment income
Sue Lambert Trust
Donations
**Total Funds**|**Balance**
**Incoming**
**Outgoing**
**Balance**
**At 1.4.2024**
**Resources**
**Resources**
**Transfers**
**at 31.03.2025**
**£**
**£**
**£**
**£**
**£**
3,190
2,735
-
5,925
**3,190**
**2,735**
**-**
**0**
**5,925**
**Balance**
**Incoming**
**Outgoing**
**Balance**
**At 1.4.2024**
**Resources**
**Resources**
**Transfers**
**at 31.03.2025**
**£**
**£**
**£**
**£**
**£**
252,156
133,983
146,766
239,373
-
-
-
75,872
10,393
65,479
-
3,435
3,435
-
18,243
18,243
-
3,519
3,519
**252,156**
**235,052**
**175,402**
**-**
**311,806**
**255,346**
**237,787**
**175,402**
**-**
**317,731**|
|---|---|
## **13a Purpose of restricted funds**
Big Lottery fund:
RASAF OPCCN
To cover the costs of providing mental health counselling and services and the running costs of the charity
To cover the costs of providing mental health counselling and services
To cover the costs of providing mental health counselling and services
## **13 Related party transactions**
During the year the charity paid D Orchard, a trustee, £2,117 for IT services.
Page 13
**ONE TO ONE PROJECT INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF THE ONE TO ONE PROJECT YEAR ENDED 31 MARCH 2025**
I report on the accounts of the Trust for the year ended 31 March 2025, which are set out on pages 1 to 11.
This report is made solely to the charity’s trustees, as a body, in accordance with section 154 of the Charities Act. My independent examiner’s work has been undertaken so that I might state to the charity’s trustees those matters I am required to state to them in an independent examiner’s report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the charity, the charity’s members as a body and the charity’s trustees as a body for my independent examiner’s work, for this report, or for the opinions I have formed.
## **Respective Responsibilities of trustees and examiner**
The charity's trustees are responsible for the preparation of the accounts. The charity's trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 ('the Charities Act') and that an independent examination is needed.
It is my responsibility to:
- examine the accounts under section 145 of the Charities Act;
- to follow the procedures laid down in the general Directions given by the Charity Commission (under section 145(5)(b) of the Charities Act; and
- to state whether particular matters have come to my attention.
## **Basis of independent examiner's report**
My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair view' and the report is limited to those matters set out in the statement below.
Page 14
**ONE TO ONE PROJECT INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF THE ONE TO ONE PROJECT YEAR ENDED 31 MARCH 2025**
## **Independent examiner's statement**
In connection with my examination, no material matters have come to my attention which gives me cause to believe that in, any material respect:
- the accounting records were not kept in accordance with section 130 of the Charities Act; or
- the accounts did not accord with the accounting records; or
-
the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination.
I have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
**Julie Gladman FCCA Hayhow & Co Chartered Certified Accountants 19 King Street King’s Lynn Norfolk PE30 1HB**
**Date:**
Page 15
## **Independent examination letter of representation**
To: Julie Gladman Independent Examiner on behalf of Hayhow & Co
The following representations are made on the basis of enquiries of management and staff with relevant knowledge and experience such as we consider necessary in connection with your independent examination of the One To One Project financial statements for the year ended 31 March 2025. These enquiries have included inspection of supporting documentation where appropriate and are sufficient to satisfy ourselves that we can make each of the following representations. All representations are made to the best of our knowledge and belief.
## **General**
1. We acknowledge that the work performed by you is substantially less in scope than an audit performed in accordance with International Standards on Auditing (UK) and that you do not express an audit opinion.
2 We confirm that the charitable company qualifies as small in accordance with the conditions set out in chapter 1 of part 15 of the Companies Act 2006.
3. We confirm that the One To One Project was entitled to exemption under section 144 of the Charities Act 2011 the requirement to have its financial statements for the financial year ended 31 March 2025 audited.
4. We have fulfilled our responsibilities as trustees as set out in the terms of your engagement letter dated, under the Charities Act 2011 for preparing financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), for being satisfied that they give a true and fair view and for making accurate representations to you.
5. All the transactions undertaken by the charity have been properly reflected and recorded in the accounting records.
6. All the accounting records have been made available to you for the purpose of your independent examination. We have provided you with unrestricted access to all appropriate persons within the charity, and with all other records and related information requested, including minutes of all management and trustee meetings and correspondence with The Charity Commission.
7. The financial statements are free of material misstatements, including omissions.
8. The effects of uncorrected misstatements are immaterial both individually and in total.
## **Assets and liabilities**
9. The charity has satisfactory title to all assets and there are no liens or encumbrances on the charity’s assets, except for those that are disclosed in the notes to the financial statements.
10. All actual liabilities, contingent liabilities and guarantees given to third parties have been recorded or disclosed as appropriate.
11. We have no plans or intentions that may materially alter the carrying value and, where relevant, the fair value measurements or classification of assets and liabilities reflected in the financial statements.
## **Accounting estimates**
12. The methods, data and significant assumptions used by us in making accounting estimates, and their related disclosures, are appropriate to achieve recognition, measurement and disclosure that is reasonable in the context of the applicable financial reporting framework.
## **Legal claims**
14. We have disclosed to you all claims in connection with litigation that have been, or are expected to be, received and such matters, as appropriate, have been properly accounted for and disclosed in the financial statements.
## **Laws and regulations**
15. We have disclosed to you all known instances of non-compliance or suspected non-compliance with laws and regulations whose effects should be considered when preparing the financial statements.
## **Related parties**
16. Related party relationships and transactions have been appropriately accounted for and disclosed in the financial statements. We have disclosed to you all relevant information concerning such relationships and transactions and are not aware of any other matters which require disclosure in order to comply with legislative and accounting standards requirements.
## **Subsequent events**
17. All events subsequent to the date of the financial statements which require adjustment or disclosure have been properly accounted for and disclosed.
## **Going concern**
18. We believe that the charity's financial statements should be prepared on a going concern basis on the grounds that current and future sources of funding or support will be more than adequate for the charity's needs. We have considered a period of twelve months from the date of approval of the financial statements. We believe that no further disclosures relating to the charity's ability to continue as a going concern need to be made in the financial statements.
## **Grants and donations**
19. All grants, donations and other income, the receipt of which is subject to specific terms or conditions, have been notified to you. There have been no breaches of terms or conditions in the application of such income.
Yours faithfully .............................................................................................................................. Signed on behalf of the board of trustees
Date …………………………………..