| Index | Page | Page | |
|---|---|---|---|
| Report of the Trustees | I | to | 8 |
| Independent Examiners Report | 9 | ||
| Statement of Financial Activities | 10 | ||
| Balance Sheet | II | ||
| Statement ofCash Flows | 12 | ||
| Notes to the Financial Statements | 13 | to | 20 |
| Benefits Universal | V | V | V | ||
|---|---|---|---|---|---|
| Credit | |||||
| Consumergoodsand | V | V | V | ||
| services | |||||
| Debt | VV | V | V | ||
| Discrimination | V | V | V | ||
| Education | V | V | V | ||
| Employment | V | V | V | ||
| Financial services & | V | V | V | ||
| capability | |||||
| Health & community | V | V | V | ||
| care | |||||
| Housing | V | V | V | V | V |
| Immigration & asylum | V | V | V | ||
| Legal | VV | V | |||
| Other | VV | V | |||
| Relationships&family | V | V | V | ||
| Tax | VV | V | |||
| Travel &transport | V | V | V | ||
| Utilities & | V | V | V | ||
| communications |
| Service | Targetclient/Projectfocus | Funder |
|---|---|---|
| Macmillan Welfare | Individualswith a cancer diagnosis, their | Macmillan |
| Benefits Advice | familyorcarers | |
| Housing First Aid Service | Developmentof a Housing First Aid approach, | Trustfor London |
| supporting partnersto deliver First Aid and | ||
| make casework referrals | ||
| Advising Londoners | A pan London project providing information, | Greater London |
| Project | advice and supportto Londoners at risk of/in | Authority (GLA) |
| crisis, and delivering Advice First Aidtraining | ||
|---|---|---|
| to a range ofcommunity partners. | ||
| Improving Outcomes | A projectto improve and sustain accessto | AccesstoJustice |
| Through Legal Support | early legal advice and avoid unnecessary court | Foundation |
| (IOTLS) | proceedings. |
| A | 9 in 10 have increased sense of purpose and self |
|---|---|
| ~ | esteem |
| ~ ~ |
Over halfofour retired volunteers saytheyfeel less at risk ofsocial isolation |
| 3 in 4volunteers identifying as having a mental | |
| health condition felt better able to managetheir | |
| condition |
| Notes | Unrestricted | Designated | Restricted | Total Funds | ||
|---|---|---|---|---|---|---|
| Funds | Funds | Funds | 2024 | 2023 | ||
| £ | £ | £ | £ | £ | ||
| INCOME | ||||||
| Donations | 2 | 780 | 780 | 785 | ||
| Charitable activities | 3 | 370,230 | 322,631 | 692,861 | 510,154 | |
| Investments | 4 | 3,581 | 3,581 | 704 | ||
| TOTAL INCOME | 374,591 | 322,631 | 697,222 | 511,643 | ||
| EXPENDITURE | ||||||
| Fund raising | 5 | |||||
| Charitable activities | 6 | 184,902 | - | 393,130 | 578,032 | 493,416 |
| TOTAL EXPENDITURE | 184,902 | - | 393,130 | 578,032 | 493,416 | |
| NET INCOMEI(EXPENDITURE) | 189,689 | - | (70,499) | 119,190 | 18,227 | |
| OTHER GAINS AND LOSSES | ||||||
| Remeasurement of net | ||||||
| defined benefit liability | 23 | 604,000 | ||||
| Transfer between funds | 17 | (142,721) | 56,266 | 86,455 | - | |
| NET MOVEMENT OF FUNDS | 46,968 | 56,266 | 15,956 | 119,190 | 622,227 | |
| Total funds broughtforward | 17 | 108,643 | 248,496 | 6,662 | 363,801 | (258,426) |
| Total funds carried forward | 17 | 155,611 | 304,762 | 22,618 | 482,991 | 363,801 |
| CROYDON CITIZENS ADVICE BUREAUX LIMITED | ||||
|---|---|---|---|---|
| Company No. 02197919 | ||||
| Balance Sheet | ||||
| as at 31 March 2024 | Note | 2024 | 2023 | |
| £ | £ | £ | ||
| Fixed Assets | ||||
| Tangible Assets | 13 | |||
| CurrentAssets | ||||
| Debtors | 14 | 88,980 | 72,421 | |
| Cash held as investment | 15 | 85,219 | - | |
| Cash at bank and in hand | 351643 | 347,564 | ||
| 525,842 | 419,985 | |||
| Creditors: amounts falling due within one year | 16 | 42,851 | 56,184 | |
| Netcurrentassets | 482,991 | 363,801 | ||
| Total assets less current liabilities | 482,991 | 363,801 | ||
| Provision for defined benefit pension liability | 23 | - | - | |
| NetAssets | 482,991 | 363,801 | ||
| Unrestricted funds | ||||
| General funds | 17 | 155,611 | 108,643 | |
| Designated funds | 17 | 304,762 | 248,496 | |
| Restricted funds | 17 | 22,618 | 6,662 | |
| Total Funds | 482,991 | 363,801 |
| CROYDON CITIZENS ADVICE BUREAUX LIMITED Statement of Cash Flows forthe year ended 31 March 2024 |
||
|---|---|---|
| 2024 | 2023 | |
| £ | £ | |
| Net cash provided by (used in) operating activities (Note 19) | 85,717 | (7,879) |
| Cash flows from investing activities | ||
| Investment income | 3,581 | 704 |
| Purchase of fixed assets | - | - |
| Cash provided by (used in) investing activities | 3,581 | 704 |
| Increase (decrease) in cash and cash equivalents atthe end ofthe year | 89,298 | (7,175) |
| Cash and cash equivalents atthe beginning ofthe year | 347,564 | 354,739 |
| Cash and cash equivalents at the end of the year | 436,862 | 347,564 |
| Reconciliation to cash and cash equivalents atthe end ofthe year per the Balance sheet: | ||
| Cash held as investment | 85,219 | - |
| Cash at bank and in hand | 351,643 | 347,564 |
| Total cash and cash equivalents at the end ofthe year per the Balance sheet | 436,862 | 347,564 |
| There are no cash and cash equivalent balances that are notavailable for use bythe company. |
| 2024 | 2023 | |||||
|---|---|---|---|---|---|---|
| Note | Unrestricted | Restricted | Total | Total | ||
| 2 | DONATIONS | £ | £ | £ | £ | |
| Sundry donations | 780 | 780 | 785 | |||
| 780 | - | 780 | 785 | |||
| 3 | CHARITABLE ACTIVITIES | £ | £ | £ | £ | |
| Croydon Council - Local Government Grant | 339,856 | - | 339,856 | 333,000 | ||
| Macmillan Cancer Support | - | 112,554 | 112,554 | 88,223 | ||
| Trust For London | - | 51,875 | 51,875 | 41,302 | ||
| Greater London Authority (GLA) | - | 37,000 | 37,000 | 24,000 | ||
| Access to Justice Foundation | - | 85,875 | 85,875 | 36,736 | ||
| The London Community Foundation | - | 4,555 | 4,555 | 4,555 | ||
| Croydon Relief In Need | 15,772 | 15,772 | ||||
| Citizens Advice | - | 15,000 | 15,000 | (28,171) | ||
| OtherCharitable Income | 30,374 | - | 30,374 | 10,509 | ||
| 370,230 | 322,631 | 692,861 | 510,154 | |||
| 4 | INVESTMENTS | £ | £ | £ | £ | |
| Bank interest | 3,581 | - | 3,581 | 704 | ||
| 5 | FUND RAISING EXPENDITURE | £ | £ | £ | £ | |
| Support cost allocation | 8 | |||||
| 6 | CHARITABLE ACTIVITIES EXPENDITURE | £ | £ | £ | £ | |
| Direct staff costs | 11 | 96,383 | 267,892 | 364,275 | 308,129 | |
| Direct professional fees (legal aid work) | 34,433 | |||||
| Otherdirect costs | - | 1,586 | 1,586 | 5,350 | ||
| Governance costs | 7 | 9,543 | 20,707 | 30,250 | 12,045 | |
| Support cost allocation | 8 | 78,976 | 102,945 | 181,921 | 133,459 | |
| 184,902 | 393,130 | 578,032 | 493,416 |
| 2024 | 2023 | |||||
|---|---|---|---|---|---|---|
| Note | Unrestricted | Restricted | Total | Total | ||
| 7 | GOVERNANCE EXPENDITURE | £ | £ | £ | £ | |
| lndependentexaminer | 776 | 1,684 | 2,460 | 2,400 | ||
| Trustee expenses | 12 | 182 | 396 | 578 | - | |
| Legal & professional fees | 8,585 | 18,627 | 27,212 | 9,645 | ||
| Support cost allocation | 8 | - | - | - | - | |
| 9,543 | 20,707 | 30,250 | 12,045 | |||
| 8 | SUPPORT COSTS EXPENDITURE | £ | £ | £ | £ | |
| Staff costs | 11 | 40,455 | 51,665 | 92,120 | 71,148 | |
| Staff and volunteer expenses | 1,967 | 2,807 | 4,774 | 6,608 | ||
| Premises and establishment costs | 14,432 | 16,410 | 30,842 | 25,056 | ||
| Office administration costs | 22,122 | 32,063 | 54,185 | 30,647 | ||
| Other support costs | ||||||
| 78,976 | 102,945 | 181,921 | 133,459 | |||
| Allocated to: | £ | £ | £ | £ | ||
| Fund raising | 5 | |||||
| Charitable activities | 6 | 78,976 | 102,945 | 181,921 | 133,459 | |
| Governance | 7 | |||||
| 78,976 | 102,945 | 181,921 | 133,459 |
| 2024 | 2023 | |
|---|---|---|
| NET INCOMEI(EXPENDITURE) | £ | £ |
| This is stated after charging: | ||
| Independentexaminer’s remuneration | 2,400 | 2,400 |
| Operating leases - Premises | 22,500 | 22,500 |
| Operating leases - Equipment | 1,944 | 1,944 |
| Pensions - defined contribution | 15,964 | 14,160 |
| Depreciation | - | 4,569 |
| es to the Financial Statements (Continued) he year ended 31 March 2024 |
||||
|---|---|---|---|---|
| Note | 2024 | 2023 | ||
| STAFF COSTS | £ | £ | ||
| Salaries and wages | 405,168 | 337,096 | ||
| Social security costs | 32,286 | 28,021 | ||
| Pensions - defined benefit | - | - | ||
| Pensions-defined contribution | 15,964 | 14,160 | ||
| Redundancy | - | - | ||
| 453,418 | 379,277 | |||
| Staff costs are analysed as: | ||||
| Direct staff costs | 6 | 364,275 | 308,129 | |
| Support staff costs | 8 | 92,120 | 71,148 | |
| 456,395 | 379,277 | |||
| One employee received emoluments of more than £60,000 (2023: Nil). | ||||
| The remuneration of key management personnel was £61,340 (2023: £56,457) | ||||
| The average number of employees during the yearwas | ||||
| Full time employees | 11 | 9 | ||
| Part time employees | 3 | 3 | ||
| 14 | 12 | |||
| The full time equivalent posts at the end of the financial | yearwas | |||
| Charitable purposes | 11.6 | 9.1 | ||
| Management and administration | 1.4 | 1.4 | ||
| 13.0 | 10.5 | |||
| TRUSTEE EXPENSES | £ | £ | ||
| Travel costs reimbursed | - | - | ||
| Other costs | - | |||
| No Trustees were reimbursed for expenses in the year | (2023: | none). | ||
| No Trustee received any remuneration or fees for professional services (2023: none) | ||||
| FIXED ASSETS | ||||
| Equipment | ||||
| Cost | £ | £ | ||
| Balance brought forward | 13,689 | 13,689 | ||
| Acquired during the year | - | - | ||
| Balance at 31 March 2024 | 13,689 | 13,689 | ||
| Depreciation | ||||
| Balance brought forward | 13,689 | 9,120 | ||
| Provided during the year | - | 4,569 | ||
| Balance at 31 March 2024 | 13,689 | 13,689 | ||
| Net balance | ||||
| 31 March 2024 | ||||
| 31 March 2023 | - | 4,569 | ||
| DEBTORS | £ | £ | ||
| Trade debtors | 83,099 | 25,083 | ||
| Prepayments and other debtors | 5,881 | 5,151 | ||
| 88,980 | 30,234 |
| YDON CITIZENS ADVICE BUREAUX LIMITED s to the Financial Statements (Continued) he year ended 31 March 2024 |
||
|---|---|---|
| 2024 | 2023 | |
| CASH HELD AS INVESTMENT | £ | £ |
| Redwood Bank 1 year deposit account | 85,219 | |
| Cash at bank not used to meet short term cash commitments |
| CREDITORS : Amounts falling due within one year | £ | £ |
| Social security and other taxes | ||
| Accruals | 39,680 | 9,559 |
| Deferred Income | - | 44,052 |
| Othercreditors | 3,171 | 2,573 |
| 42,851 | 56,184 |
| MOVEMENTS IN FUNDS | |||||
|---|---|---|---|---|---|
| Balance | Balance | ||||
| 1 April | Incoming | Outgoing | Transfers | 31 March | |
| 2023 | Resources | Resources | 2024 | ||
| £ | £ | £ | £ | £ | |
| Unrestricted funds | |||||
| General Funds | 108,643 | 374,591 | 184,902 | (142,721) | 155,611 |
| Designated Funds | |||||
| Wind Up Reserve | 138,496 | 56,266 | 194,762 | ||
| IT Infrastructure Fund | 30,000 | 30,000 | |||
| Service Development Fund | 50,000 | 50,000 | |||
| Premises Fund | 30,000 | 30,000 | |||
| Subtotal: Designated Funds | 248,496 | - | - | 56,266 | 304,762 |
| Total Unrestricted Funds | 357,139 | 374,591 | 184,902 | (86,455) | 460,373 |
| Restricted funds | |||||
| Macmillan Benefits Advice Services Project | - | 112,554 | 104,434 | 14,498 | 22,618 |
| Trust For London | 2,087 | 51,875 | 60,458 | 6,496 | - |
| Greater London Authority | - | 37,000 | 90,991 | 53,991 | - |
| Access to Justice Foundation | 4,575 | 85,875 | 101,920 | 11,470 | - |
| The London Community Foundation | - | 4,555 | 4,555 | - | - |
| Croydon Relief In Need | - | 15,772 | 15,772 | - | - |
| Citizens Advice | - | 15,000 | 15,000 | - | - |
| 6,662 | 322,631 | 393,130 | 86,455 | 22,618 | |
| Total balance | 363,801 | 697,222 | 578,032 | - | 482,991 |
| Balance | Balance | ||||
| 1 April | Incoming | Outgoing | Transfers | 31 March | |
| 2022 | Resources | Resources | 2023 | ||
| £ | £ | £ | £ | £ | |
| Unrestricted funds | |||||
| General Funds | (506,922) | 321,382 | (317,435) | (23,252) | 108,643 |
| Designated Funds | |||||
| Wind Up Reserve | 138,496 | - | - | 138,496 | |
| IT Infrastructure Fund | 30,000 | - | - | - | 30,000 |
| Service Development Fund | 50,000 | - | - | - | 50,000 |
| Premises Fund | 30,000 | - | - | - | 30,000 |
| Subtotal: Designated Funds | 248,496 | - | - | - | 248,496 |
| Total Unrestricted Funds | (258,426) | 321,382 | (317,435) | (23,252) | 357,139 |
| Restricted funds | |||||
| Macmillan Benefits Advice Services Project | - | 88,223 | 91,526 | 3,303 | - |
| Trust For London | - | 41,302 | 39,215 | - | 2,087 |
| Greater London Authority | - | 24,000 | 43,949 | 19,949 | - |
| Access to Justice Foundation | - | 36,736 | 32,161 | - | 4,575 |
| - | 190,261 | 206,851 | 23,252 | 6,662 | |
| Total balance | (258,426) | 511,643 | (110,584) | - | 363,801 |
| ANALYSIS OF NETASSETS BETWEEN FUNDS | ||||
|---|---|---|---|---|
| 2024 | ||||
| Unrestricted | Restricted | Total | ||
| General | Designated | |||
| £ | £ | £ | £ | |
| Fund balance as at 31 March 2024 is represented by | ||||
| Tangible fixed assets | - | - | ||
| Cash balances | 169,588 | 304,762 | (37,488) | 436,862 |
| Debtors | 28,874 | - | 60,106 | 88,980 |
| Current liabilities | (42,851) | (42,851) | ||
| 155,611 | 304,762 | 22,618 | 482,991 | |
| RECONCILIATION OF NET MOVEMENTS IN FUNDS TO NET CASH FLOW FROM | OPERATING | ACTIVITIES | ||
| 2024 | 2023 | |||
| £ | £ | |||
| Net movement in Funds | 119,190 | 622,227 | ||
| Loss/(gain) on defined benefit pension scheme (note 23) | - | (604,000) | ||
| Less: employer contributions to defined benefit pension scheme (note 23) | - | (24,000) | ||
| Add: depreciation charge | - | 4,569 | ||
| Less: investment income | (3,581) | (704) | ||
| Decrease (increase) in debtors | (16,559) | (42,187) | ||
| Increase (decrease) in creditors | (13,333) | 36,216 | ||
| Netcash provided by (used in) operating activities | 85,717 | (7,879) |
| OPERATING LEASES | |||||
|---|---|---|---|---|---|
| 2024 | 2023 | ||||
| Property | Equipment | Total | Total | ||
| £ | £ | £ | £ | ||
| Future minimum lease payments due | |||||
| within one year | 1,250 | - | 1250 | 24,396 | |
| between I and 5 years | - | - | - | 24,396 | |
| more than 5 years | - | - | - | ||
| 1,250 | - | 1,250 | 48,792 |
| Net pension liability | ||
|---|---|---|
| Yearto | Yearto | |
| 31st March | 31st March | |
| 2024 | 2023 | |
| £ | £ | |
| As at 1stApril 2023/2022 | - | 628,000 |
| Contributions in the year | - | (24,000) |
| Discharge of obligations by Fund | - | (604000) |
| As at 31St March 2024 / 2023 |