## **2021** Annual Report 

## ~~Making~~ ~~**Every Moment** Matter~~ 

St Luke’s Hospice (Harrow & Brent) Ltd. Charity No. 298555 Registered Company No: 02141770 1 



## **Contents** 

## Trustee’s Report 


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Message from the Chairman, Gillian Schiller and Chief Executive, Annie Webber   4-6<br>The size of our care   7<br>Ethnicity monitoring 8<br>Our care in numbers   9<br>Our impact   10-11<br>Improving Advance Care Planning conversations   12<br>Wellbeing - Complementary therapy and physiotherapy services   13<br>Quality Improvements   14<br>The impact of our volunteers   15<br>Looking ahead - our plans in 2022   16<br>Our supporters   17-19<br>Operational Report   20<br>Strategic Report   21<br>Risk Management   22-23<br>Pension Liability 24<br>Reserves Policy 24<br>Investment Policy 25<br>Funding 25<br>Tangible Fixed Assets   26<br>Future Plans   26<br>Going Concern  26<br>Structure, Governance and Management   26<br>Senior Executive Remuneration   28<br>Reference and Administrative Information   30<br>Statement of Trustees’ Responsibilities   31<br>Independent Auditor’s Report   32-34<br>Consolidated Statement of Financial Activities   35-36<br>Charity and Group Balance Sheets   37<br>Cash Flow Statement   38<br>Notes To The Financial Statements   39-59<br>**----- End of picture text -----**<br>


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More people<br>needed our<br>care than ever<br>Message from the Chairman, Gillian Schiller and<br>Chief Executive, Annie Webber<br>2021 was a very busy year for St Luke’s. The  who are having care provided by the NHS, the<br>pandemic brought more people needing end  Hospice and social services. This has eased<br>of life care  and families needing bereavement  the path for many families, who have told us<br>Handcrafted hearts of hope provided<br>support, and we were an important source  what a difference this better organisation<br>comfort to patients and their families.<br>of help to the local NHS. We expanded our  of care has meant for them. This has also<br>community services to people at home across  enabled us to keep the bed spaces at Kenton<br>Harrow and Brent both with and after Covid  Grange open for people with more complex<br>2021<br>**----- End of picture text -----**<br>


2021 was a very busy year for St Luke’s. The pandemic brought more people needing end of life care  and families needing bereavement support, and we were an important source of help to the local NHS. We expanded our community services to people at home across Harrow and Brent both with and after Covid infection. The Hospice maintained a tight control over Covid infections with no closures of beds. 

who are having care provided by the NHS, the Hospice and social services. This has eased the path for many families, who have told us what a difference this better organisation of care has meant for them. This has also enabled us to keep the bed spaces at Kenton Grange open for people with more complex needs. 

One of the highlights of the year was the official opening of the Memory Garden in the first week of July 2021, where we had two engagement  events for supporters, and a tour around the garden. 

Our shops re-opened in spring 2021. Alone among local charity shops they all opened on the very first day they were allowed, and our takings have exceeded our hopes. This continued to be the case throughout 2021 and with Government support and other insurance claims made in respect of interruption to trade, they ended the year in a very healthy financial position. Sadly not all our volunteers returned though and in 2022 we need to invest time and energy into attracting new people to join us. Volunteering in shops is a satisfying means of helping St Luke’s and is an enjoyable way to become part of the St Luke’s family. 

We were able to keep some reduced visiting open at Kenton Grange throughout the pandemic, to the benefit of the people we care for. Families have told us how much they valued not being parted from their loved one at this crucial time. 

Staff were able to cover all the services that were needed. We had planned to grow our education services for healthcare staff in the community, in GP practices, and especially in care homes. We did provide education, and had particular success in care homes. In addition we made some online short videos for families and carers looking after their loved ones at home, enabling them to take on some tasks that our own nurses normally perform. People found them easy to follow and used them confidently. To date, the combined videos have had over 10,500 views. 

St Luke’s was able to  re-open some much loved and missed wellbeing services that had ceased for the pandemic. Complementary therapies restarted with better physiotherapy, welfare support and activities. 

At the start of the year Covid restrictions were firmly in place and curtailed our ability to hold fundraising events. Despite this the fundraising team performed above and beyond expectations. Some events were held online, and the local community were generous in their donations. We were very successful in bidding for funds from grant awarding bodies and from Government Covid support schemes. Our financial position remained solid over the year and has allowed us to plan for further service improvements in 2022. 

St Luke’s has always tried to learn what we could do better. We took the  first steps towards understanding the data on the range of diverse communities we serve across Harrow and Brent to tailor what we do more closely to what and how they want services to be offered. 

We launched the St Luke’s Harrow & Brent Business Network to thank local businesses who had supported us through the pandemic and to help stimulate the local economy under a common goal of supporting St Luke’s. We held two fantastic events at Kenton Grange and at Brent Civic Centre bringing together businesses from both boroughs and from a variety of sectors. 

We continued to improve our systems both to help us keep more people at home and to enable people who had a hospital stay to have care and support in their home within only a few hours of hospital discharge. We took on the role of coordinating services for people 

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## **The size of our care** 

**Gillian Schiller, Chairman** 

We continued to use an online service, Care Opinion, where people can leave messages telling us where we have helped them and where we could do things differently. To date almost all messages bring us words of gratitude and praise, which are very rewarding to our staff: 

**“St Luke’s came to the rescue when our dear mother’s health declined to the extent where we could not leave her overnight in her flat so brought her home to be with us. Within a few hours of telephoning, St Luke’s provided a hospital bed and daily carers who looked after mother with great compassion and excellence.”** 

Our 24 hour phone helpline, Pall24, grew and developed and was very well used. It too received high praise from local families: 

**“It left me feeling cushioned and safe in the knowledge that you are there to help with the care of my husband in the future when I need it.”** 

**Annie Webber, Interim CEO** 

At an inspection by the Care Quality Commission (CQC) in October, St Luke’s was praised for many aspects of its provision, rating the two areas of ‘Caring’ and ‘Responsiveness to people’s needs’ as ‘Good’ and citing praise from the NHS, the London Ambulance Service, patients and their families. Some specific failings elsewhere meant a downgrading. Those areas were speedily remedied and the Hospice’s status was returned to ‘Good’ within months. 

**The numbers in this report attest to the passion that every member of staff at St Luke’s has for what they do.** They make very positive reading, and the comments from individuals add the human, warm sense of the nurture and care that is our hallmark. We have had the strongest support from local people. Their generosity, love and support continues to humble us and we are truly grateful. 

essential face to face visits, we learnt to work in different ways. Telephone assessments increased significantly across community, social work and bereavement services. 

Overall we have increased the numbers of people we have supported in the last year. However, due to the pandemic it was necessary to find innovative ways of supporting people just as effectively, but using fewer face to face appointments and visits. 

We invested time into educating our staff to conduct thorough telephone assessments and to prioritise caseloads accordingly which meant that every call was meaningful. Many patients informed us that they found a telephone approach very supportive. 

Many patients told us that they did not want face to face visits due to the potential risk of developing Covid and whilst we still undertook 


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2021 2020<br>Total patients supported 1,996 1,824<br>Days of Inpatient care 2,831 3,031<br>Individual people who attended day care  241 57<br>as outpatients<br>Complementary Therapy and  1,394 1,602<br>Physiotherapy sessions<br>Patients supported by Hospice at Home 576 508<br>Telephone calls, assessments and rapid  216 visits   299 visits<br>response visits made by our Pall 24  (seeing 140 patients -  6,585 telephone calls<br>teams 50% of whom required<br>two nurses)<br>6,928 telephone calls<br>Patients supported by Community  567 548<br>Specialist Palliative Care Team<br>Care provided by the Community  1,080 visits  777 visits<br>Specialist Palliative Care Team 10,037 telephone calls 10,383 telephone calls<br>Social Work sessions 2,852 1,766<br>Bereavement sessions 177 108<br>**----- End of picture text -----**<br>


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## **Ethnicity monitoring** 

**Embracing the diversity of the area we serve, we ensure promotion of equal access to hospice services to all ethnicities and continue to look at ways of making our service more representative of the local population.** 


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Ethnicity St Luke’s % Brent % Harrow %<br>White British 24% 18% 30.90%<br>Indian 16% 18.60% 26.40%<br>Asian other 5% 9.80% 11.90%<br>White other 5% 14.40% 8.20%<br>Black Caribbean 4% 7.60% 2.80%<br>White Irish 4% 4% 3.10%<br>Other 3% 5.70% 3%<br>Black African 1% 7.80% 3.60%<br>Mixed 1% 5.10% 3.90%<br>Pakistani 1% 4.60% 3.30%<br>Black Other 1% 3.40% 1.80%<br>Chinese 1% 1% 1.10%<br>**----- End of picture text -----**<br>


We have not included people who preferred not to provide ethnicity information. Notes: Comparative data from 2011 census 


## **Our care in numbers** 


Cared for **1,996** people  (1824 in 2020), an increase of 9.4% 


**19%** 

more patients were looked after in the Inpatient Unit than in 2019. It remained open 24/7 365 days in 2021 


Brent Community Team cared for more people via the Hospice at Home service: **567** 

**69% 360** of all patients patients and received carers received interventions support from our within 48 hours social work and of being referred, family support doubling the preteam, 26% more pandemic rate than prior to the (34% in 2019) pandemic 

(548 in 2020), an increase of 19% 



We increased the number of people able to access our Pall 24 telephone advice (available to callers 24/7) helping 546 people at home on 31st December 


**140** people received an emergency nursing visit from St Luke’s, 50% of whom required 2 nurses to provide the care 

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## **Our impact** 

**In 2021 we significantly improved our responsiveness in the following ways:** 

- We want people to receive a more 

coordinated service so our Hospice at Home team now have monthly meetings with both GP’s and district nurses. These meetings and other networks have enabled improvements to happen in partner services by sharing examples of patient experience 

- A specialist nurse is first point of contact for all patients referred to community palliative care and professionals calls. This means that we can help most swiftly and as often as possible with just one phone call. We now respond to patients in crisis and sort out the referral paperwork subsequently 

   - The Pall24 service made 6,928 telephone calls to patients, professionals or others to ensure a response – 7.5% more than pre-pandemic 

- By opening a 7 day initial community assessments service our patients received 64 first assessments, 38 visits, and 256 phone calls at weekends. This has enabled us to smooth out  the workload for our staff by undertaking this work over 7 days rather than 5 and so responding in a more timely way 

   - 20 dying patients with complex requirements received faster individualised personal care because of funding made available as a result of our advocacy to NHS commissioners 

   - 59 Patients received assistance with benefits and financial concerns and 32 patients received housing advice and advocacy 

- We can now respond quicker and give better advice because we have purchased software licenses and set up the systems to view the GP electronic patient records 

## **People given 24hr telephone advice each year** 


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750<br>500<br>250<br>**----- End of picture text -----**<br>


Patients and families in our Inpatient Unit can now see a social work assistant 6 days per week. With the introduction of weekend working, 70% of patients are now allocated to be seen within 1 day of referral. They receive a listening ear, advice and guidance. Additionally inpatients and their families receive assistance with planning for ongoing needs after discharge. 

- We had to rebuild our bereavement service through the pandemic. In 2021 we increased the number of bereavement volunteers from 8 to 14 (75%), and adapted to a phone and virtual service enabling 177 bereaved relatives to receive personal support (64% more than in 2020) 

- More than double the number of people received immediate and extensive personal care (from 50 in Q1 – 119 in Q4) enabling them to remain in their preferred place of care at the end of life 

## **No of Patients & Carers supported by Patient & Family Support Team** 



Rebuilding the Patient & Family Support Team following the effects of furlough in 2020 

- We attended 45 weekly meetings with other healthcare professionals (district nursing and nurse specialists) to help coordinate people’s care 

We took on board user feedback to make the following improvement: 

- Patients wanted to repeat information less often so we introduced a new joint assessment with the nurse and the social worker 

- Other suggestions will form part of our improvement plan for 2022 


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0<br>2015 2016 2017 2018 2019 2020 2021<br>**----- End of picture text -----**<br>


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## **Improving Advance Care Planning conversations** 

## **Wellbeing - Complementary therapy and physiotherapy services** 

**End of Life Planning with Harrow Care Home residents and families** 




- 57 care home 

- Everyone who attended recommended the course and gave it a 5 star rating 

6 Harrow Care Homes and the Care Home Support team 

managers, nurses and care workers trained in compassionate and effective Advance Care Planning conversation skills 

Potential impact on 437 residents 

- Each Home had 3 virtual sessions at no charge! 

## **What we achieved! Feedback** 

**4 ‘W’s + 1 (to start Advance Care Planning conversations)** 

I am much more confident using the 4W’s +1 guide to start a difficult conversation 

The Shadow Tool really helps me to identify residents approaching end of life care 

> I **WISH** I didn’t have to... 

> I **WORRY** 

> I **WONDER** whether...? 

I don’t approach residents I **WONDER** with a piece of paper any whether...? more, I wait for a good time to sit and just talk to **WHAT** would them, slowly we get there matter to you...? and their worries start to **1:** positive actions come out, what they would (eg comfort) like, or not like, everyone is before omissions / an individual and they all have different needs withholding (eg CPR)... 

Make the conversations easier for residents to talk about any issue they might have re end of life care 

I felt more confident to have conversations with families 

As lockdown restrictions eased we gradually increased the numbers of patients treated as outpatients 


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Complementary therapy treatments delivered<br>(Quarterly)<br>250<br>200<br>150<br>100<br>50<br>0<br>Q1 Q2 Q3 Q4<br>IPU Wellbeing Service Home<br>**----- End of picture text -----**<br>


Physios treated 46 patients in the last 3 months of 2021, double the number seen during the previous quarter. 

## **Other Therapies** 

Patients were able to continue to experience **art therapy** virtually, because staff and volunteers delivered art materials to their houses. One recipient told us: 

**“The online programmes really supported me. I attended Zoom meetings for art therapy. Although I miss the socialising and sharing experiences with people in a similar situation, the online sessions have taken the isolation aspect away, and it is a positive experience, improves the quality of my life, and I feel valued as a human being.”** 

Our first ever patient-led peer activity “Gardening for Hope” was delivered virtually. 

Six patients were supported by a volunteer or staff member to capture their own “Moments in Life” - capturing their life story, letters to loved ones or to complete a memory box as a beautiful record of their life. 

## **Social Prescribing Link Worker** 

Provided advice and support to 347 local people who reported dramatic improvements in feelings of satisfaction / happiness / worthwhile. 44% were assisted with their mental health or social isolation particularly prevalent during the pandemic. 

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## **Quality Improvements** 

Patients on the ward now receive pain relief 46% faster following the introduction of single nurse administration of controlled drugs.  Patient safety has been assured with 25% fewer controlled drug administration incidents. 

Established and held 7 case study forums to promote reflective practice within the Hospice. Feedback from the forums: 

**“Collaborative working has an effective beneficial outcome for patients and families to enable death at home”** 

- Patients on the ward received better assessment, documentation and management of pain following the introduction of new tools. 

   - We will better be able to improve our care and learn from when we don’t get it right, following a complete rewrite of the Patient Safety Incident Policy which simplifies incident reporting, and strengthens learning from incidents and reporting. 

- Patients at home received better pain control advice following targeted training to 6 palliative helpline nurses’ on drug dose calculation skills. 

   - Every hospice service is now using patient and carer feedback to make suggestions for improvement. 

- The most common type of prescription incidents were reduced to zero within two months of presenting our data better and focusing our efforts on the right place. 



## **The impact of our volunteers** 

**Currently we have a total of 446 volunteers and their contribution is significant, creating time and cost savings across every department of the Hospice:** 

The shops volunteers along with the fundraising and stamps teams all help to raise vital funds for the hospice with the stamps team raising a total of £8344.98 for the hospice last year alone. 

We have Complementary Therapists, Bereavement Support, IPU volunteers, Drivers and Moments in Life volunteers all helping to make the patients as comfortable as possible with the latter helping to record the life memories of patients to be passed onto their families and friends to be kept as a precious memento. 

Last but not least our multiple award winning gardeners. Our gardens are stunning and that is down to the skill of our amazing the team, helping to make wonderful and lasting memories for the families and friends of those in the final stages of their lives. 

Our wonderful reception volunteers, the first point of contact for patients and their families, offer a friendly smiling face helping to make a stressful and difficult time easier. 

Our volunteers take on many different roles and without their hard work and dedication we would not be able to provide the care and support so vital to our patients and their families and friends. 


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26<br>Complementary<br>Drivers:<br>Therapy:  Moments<br>2<br>10 in Life:  IPU:<br>Shops &  4 1<br>warehouse<br>Fundraising:<br>357<br>Bereavement  9 Stamps:<br>Support:  4<br>14 Finance:  Gardeners:<br>2<br>17<br>**----- End of picture text -----**<br>


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## **Looking ahead – our plans in 2022** 

## **We are working hard this year to:** 

- Reach more people – we are improving our data capture systems to ensure that we have the services to meet the needs of our local community and to find out where there is unmet need 

- Encourage a culture that makes people joyful at work 

Appoint an independent expert team to undertake a needs analysis for end of life care alongside offering recommendations on gaps where further work is needed and actions to ensure St Luke’s is doing all it can to provide appropriate care to all communities living in Harrow & Brent 

- Continuously improve quality. We are scrutinising every aspect of our provision to ensure not just compliance but excellence. Actively encouraging feedback from our staff, volunteers and service users, there is renewed focus on training and continuous improvement with change backed and driven by evidence 

   - Launch our new innovative partnership with Compassion in Dying to provide a personalised care planning service for frail elderly patients in Harrow and Brent, provided by volunteers and supported by a small professional resource 

- Work more in collaboration with community partners where appropriate 

   - Review and increase the number of referrals to and the breadth of services offered by our Wellbeing Service 

- Continue to increase our digital strategy to enable our staff to have more access to NHS IT systems 

- Expand and broaden our 7 day a week range of services 

- Attract and recruit more volunteers to revive the numbers to pre-pandemic levels 




## **Our Supporters** 

Each and every one of our supporters is a vital part of the St Luke’s community and we simply would not be here without you. We truly appreciate and value every individual who gives us a donation, those who have left us a gift in their will, people who shop in and donate to the St Luke’s shops, individuals and groups who take part in our events, players of the St Luke’s lottery, fundraisers doing wonderful things for us, the many community groups, faith groups and schools who fundraise for us, our corporate supporters and funding partners. 

and Devon on their multi-day walk and raising a truly remarkable amount.  In July we were delighted to be able to welcome more than 700 people to our Midnight Walk. Some of our courageous supporters walked on hot coals at the Fire Walk in September, and December saw hundreds of people dressed as Santa dashing through the streets of Pinner and at local schools and colleges! 

Many of our corporate supporters joined us for the St Luke’s Golf Day in September, which was generously headline sponsored by the Toureen Group and took place at Aldenham Golf & Country Club, and many more fantastic local companies supported us throughout the year. 

The NHS funds 40% of the cost of St Luke’s services, which means the care of 6 out of 10 of our patients is funded by our community making donations, taking part in events, supporting our shops and making gifts in wills.  Because of your continued support, we can make every moment matter for people as they approach the end of their life in Harrow and Brent. 

During “Make a Will Month” in October, we worked with local solicitors and online will writers to offer our supporters the opportunity to write their will for free. 

We received more than 1,500 Hearts of Hope offering beautiful messages for our patients from school children across the area. We launched our new look ‘We Care’ magazine to keep our supporters updated on St Luke’s Hospice news. We hope you love it as much as we do – please do let us know any feedback. 

2021 was another bumpy year for our fundraising, with no events happening in the first five months of the year. The St Luke’s Annual Walk took place in June, with our intrepid hikers braving the wilds of Somerset 

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In addition to offering our thanks to those who prefer to remain anonymous, we are very grateful to the following charitable Trusts and Foundations, local companies, individuals, groups and associations who all supported our work during 2021: 

Grand Lodge of Mark Master Masons of Middlesex Grant Harrod Lerman Davis LLP Harold Benjamin Harrow Giving ITS Group - UK Kerry Association London Maa Krupa Foundation Mark Phillips Mason Le Page Trust Masonic Charitable Foundation Middlesex Province Relief Fund Montway Pauline and Harold Berman Trust Sai Sruti Charitable Trust SKSST - Shree Kutch Satsang Swaminarayan Temple - Kenton The Sir Jules Thorn Charitable Trust Snap Fitness St Dominic’s Sixth Form College St George’s Shopping Centre The Kingsbury Charity The National Lottery Community Fund The Wolfson Foundation Toureen Group Woodgrange Estates 

Albert Hunt Trust Aldenham Golf & Country Club Asian Foundation for Help Betty Messenger Foundation Brent Council Voluntary Sector Infrastructure Fund 

City Bridge Trust CVC Capital Partners David and Ruth Lewis Charitable Trust The Dewan Foundation D’Oyly Carte Charitable Trust Ecclesiastical Insurance Everglade Windows February Foundation Freemasons’ Grand Charity Go Plant Fleet Services Grand Lodge of Mark Master Masons of London 

Thank you to every person and organisation who supports St Luke’s brilliant team of staff and volunteers to give each patient the very best, compassionate care; making every moment matter. A special mention to those who give in memory of a loved one they have lost, we are so grateful to you.  We are fortunate to have so many in our community standing with us to offer the people of Harrow and Brent the very best end of life care. 

## **Complaints** 

Our fundraising team dealt with six complaints during the year. Two were related to a telephone campaign that was outsourced to an external agency, making requests for regular gifts and lottery plays. 

This vital fundraising activity was largely received well, with one supporter seeking assurance that the activity was not fraudulent, and both complainants giving feedback about the telephone manner of the person who called them, which resulted in the campaign team being given additional coaching. 

One donation was refunded as a result of the Hospice being unable to fulfil the wishes of the donor in regards to recognition for the gift. 

A complaint was received regarding a delay in sending acknowledgement for funds raised at an event by one of our committed community groups and we have reviewed our thank you protocols following events as a result. 


Following some feedback on the tone of correspondence related to processing a legacy donation, we contacted the executor of the will immediately to explain the reasons for the legal language used and reassure them of our gratitude for their support, and we reviewed our legacy correspondence templates. 

The final complaint was from a supporter who was disappointed that they had not been informed about the new security measures in place which meant they could not easily access the Hospice grounds to remember their loved one in the St Luke’s Memory Garden. This led to a letter being sent to relevant supporters to ensure they were aware of how to access the grounds and that they were very welcome to visit the Memory Garden or Tree of Life at any time. 

## **Shops** 

We received twenty-three complaints about our shops during 2021. The complaints were about customer service, pricing, fly tipping, refund policy, mask wearing and opening hours. There were fourteen complaints about customer service in the shops and these were addressed with further training. Three complaints regarding pricing being too high were addressed by explaining the pricing policy to customers. There were two complaints regarding fly tipping outside the shops and this was reported to the council and two complaints about refund policy in which the policy was explained and refunds given as a gesture of goodwill. All complaints were followed up quickly and efficiently. 

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## **Operational Report** 

All facilities are managed in line with Health and Safety Executive regulation and guidance. We invest in training and developing our staff, being recognised with the Investors in People Bronze Award, and operating within ACAS guidelines. We are registered with the Fundraising Regulator, follow the Code of Fundraising Practice and adhere to the Trading Standards and Gambling Commission regulations for our income generating activities. 

The charity is run in accordance with Charity Commission regulations and makes every effort to follow guidelines on best practice – aiming for excellence in everything that we do. 

The hospice strives to deliver high quality, evidence based care to service users following national standards of care e.g. National Institute for Health and Care Excellence guidance.  We report evidence to demonstrate compliance with standards of care to clinical commissioners.  We are regulated by the Care Quality Commission (CQC) and were inspected by them in October 2021.  The inspection report recognised that hospice services are caring and responsive to people’s needs but found that we needed to improve safety, effectiveness, leadership and governance.  We were very sorry and deeply disappointed to receive an overall rating of ‘Inadequate’.  We have since put in place agreed action plans with CQC to address the issues identified and have developed and implemented a substantive turnaround plan to improve.  We were re-inspected in the first quarter of 2022 enabling us to demonstrate our improvements and were pleased to subsequently be upgraded again to ‘Good’. 

Data Protection and the care of vulnerable people is taken very seriously and we have an Information Governance Working Group which meets regularly and also invites expert advice to ensure we care for personal data in line with Data Protection regulations, establishing the highest standards of working practice amongst our staff. Staff receive mandatory training on data protection, safeguarding and a range of other important topics. St Luke’s has successfully completed the NHS Data Security and protection Toolkit which measures our performance against national data security standards. 


## **Strategic Report** 

## **Overview** 

**Fundraising, Shops & Lottery** 

The Hospice recorded a surplus of £1,999k _(2020 – Surplus of £1,993k)_ 

Despite disruptions during the first quarter of the year due to COVID social distancing rules, the income from fundraising during 2021 was higher than income recorded in 2020. Excluding legacies, the Income from Fundraising for 2021 was £1,762k (2020 - £1,648k). In particular, income from Trust funds and Fundraising events were higher, at £470k (2020 - £ 396K) and £228k (2020£102K) respectively. Income from legacies for 2021 was £1,197k, 28% higher year-on-year (2020: £937k). 

During the year, the charity received the following grants and contributions which enabled the service to be sustained during lockdown periods and provide  support to the NHS: 

Covid Support from Hospice UK, _on behalf of NHS England_ 

_£619k_ 

Government CJRS grants £535k 

Despite the lockdown during the first quarter of 2021 due to COVID, over-the-counter (OTC) sales at shops during 2021 was £1,863k, 54% higher than the previous year (2020- £1,210k). The settlement of the business interruption insurance claim of £639k also aided the shops company’s financial results for the year. 

Net Profit from Shops (including Retail Grants) £935k _(2020 - £384k)_ 

Profits from Lottery Sales for the year were £202k (2020: £169k).There was a renewed growth in membership as a result of successful marketing and the lottery is now well established. 

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## **Risk Management** 


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Indicator Measure Tolerance  Actions to mitigate<br>limits<br>Serious untoward clinical  Number of  Zero Comprehensive competency training<br>or other incident resulting  incidents for staff. Detailed clinical policies and<br>in death or serious harm to  procedures to support clinical practice.<br>patient, supporter, staff or  Elaborate incident reporting and follow up<br>volunteer at “clinical quality matters” forum.<br>Patient/Family complaint  Number of  Zero Complaints policy and procedures in place.<br>implying serious failings in  complaints Investigation and remedial action taken<br>quality of care where necessary. Learning from complaints<br>discussed at “clinical quality matters”<br>forum.<br>Accidents and near misses  Number of  2 similar incidents  All incidents investigated and remedial<br>i.e. incidents that have  incidents per quarter action taken as required. Duty of candour<br>potential to cause serious  implemented as per policy. Learning from<br>harm. complaints discussed at “clinical quality<br>matters” forum. Recurring themes considered<br>for quality improvement projects.<br>Serious data breach involving  Number of  Zero Information Governance policies,<br>personal data incidents procedures and monitoring.<br>Information Governance training and<br>investment in enabling technology.<br>Conflict of interest resulting  Number of  Zero Policies and Procedures. Disclosures and<br>in trustees, staff or volunteers  incidents declarations.<br>or related parties benefiting<br>commercially due to their<br>relationship with the hospice.<br>Level of reserves Number of  < 6 months of  Robust Financial sustainability plan. Close<br>months of  expenditure in free  monitoring of financial performance.<br>expenditure reserves expected<br>to occur.<br>Significant drop in trading or  Gross  >5% budgeted  Detailed budgeting and forecasting. Regular<br>fundraising income income income and prompt monitoring of performance<br>leading to remedial action.<br>Drop in statutory income Contract  Zero Building partnership approach with Clinical<br>value Commissioning Group (CCG). Evidencing<br>outcome and impact of work. Offering new<br>services based on CCG’s priorities.<br>Financial fraud Amount  Zero Robust Internal financial controls.<br>lost Compliance with financial policies and<br>procedures.<br>**----- End of picture text -----**<br>


As demonstrated within this table, the charity trustees have given consideration to the major risks to which the charity is exposed and satisfied themselves that systems and procedures are established in order to manage those risks. 


**----- Start of picture text -----**<br>
Indicator Measure Tolerance  Actions to mitigate<br>limits<br>Lack of monitoring  Lack of agreed  Zero Regular meetings among Trustees and<br>by Board and SET  KPIs against  SET. Detailed discussions around KPIs<br>of progress against  strategic aims with a view to taking corrective action<br>strategic plan if required.<br>Low staff morale Staff Survey,  More than 30% of  Issues of general concern discussed<br>complaints  staff say they feel  at Employee consultative  forum and<br>from staff morale is low in a  Volunteers Hub.<br>survey. More than  Established annual individual<br>5 complaints/ development review (IDR) process<br>grievances in a  aimed at addressing individual morale<br>quarter. issues among other matters.<br>Lack of robust policy  Increase in  >1 H&S incident  Regular review of policies by<br>framework to review  H&S Incidents  where we have  Governance Committees.<br>and implement policies. Policies not  not complied<br>compliant with legal<br>requirements.<br>More than 20% of<br>our policies out of<br>date.<br>Lack of compliance with  Complaint  Zero Robust Internal controls. Compliance<br>regulatory bodies CQC,  from member  with policies and procedures. Training<br>Gambling Commission,  of public or  and mock inspections.<br>Charity Commission,  whistleblowing<br>Fundraising regulator by staff<br>Loss of resources due  Increased  10% of workforce  Sickness figures monitored and<br>to staff sickness. workload on  out of action. reported. Individuals required to have<br>staff having  “return to work” interviews and asked<br>to cover  to attend occupational health if needed.<br>other posts/  Cross training of team members to<br>complaints  enable cover during staff sickness.<br>from staff.<br>Significant drop in trading  Gross income >5% budgeted  Detailed budgeting and forecasting.<br>or fundraising income income Regular and prompt monitoring of<br>performance leading to remedial action.<br>Drop in statutory income Contract value Zero Building partnership approach with<br>Clinical Commissioning Group (CCG).<br>Evidencing outcome and impact of work.<br>Offering new services based on CCG’s<br>priorities.<br>**----- End of picture text -----**<br>


22 

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## **Pension Liability** 

2019 resulted in the Hospice agreeing to pay approximately £68k each year in deficit contributions. This contribution will increase by 3% each year until 2027. The Scheme actuaries estimated in September 2019 that these deficit recovery payments from employers would be sufficient to return the scheme to a fully funded position. The Board recognises this as a key risk and is monitoring the risk along with the Senior Team. The Board regularly reviews the options available to manage the Risk including a potential buy-out. A Designated Reserve of £300k has been retained towards this potential future buy-out. 

Before 1 May 2015, the Hospice offered a multi-employer pension scheme providing a defined benefit (career average) pension for members. This scheme was closed to further accrual in July 2016. The scheme was a “last man standing” arrangement which means that the company could be potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. 

The scheme is run by TPT and is in deficit. The last full scheme valuation in September 

## **Reserves Policy** 

As at 31 December 2021 the company had the following Designated and General Reserves 

|Fund|£ 000s|Timeline for use|
|---|---|---|
|Designated Fixed<br>Asset Fund|5,071|The designated fxed asset fund represents the net book<br>value of the Hospice’s fxed assets. It has been set up to<br>assist in identifyingfunds which are not free funds|
|Designated Shops<br>Assets Fund|105|The designated shops asset fund has been set up to<br>identify fxed assets of the shops company not covered<br>bytheir workingcapital|



## Reserves excluding fixed asset funds 

|General Fund|5,086|Generalpurposes|
|---|---|---|
|Risk Management<br>Reserve|1,641|General purposes – against perceived risks to income|
|Pension Defcit<br>Reserve|300|Held towards a potential future buy-out of the Defned<br>Beneft Pension scheme|
|Total|7,027||



Fundraising accounts for 16% of the Hospice’s gross total income. Income from the Charity Shops Company accounts for 38% of the Hospice’s gross income and around 25% of the gross income is earned from contracts with Harrow & Brent Clinical Commissioning Groups. As a result, the Hospice needs to ensure that it has a sufficient reserve of funds available to meet unexpected shortfalls in its funding streams, or sudden increases in costs. 

The Board aims to maintain six months of total expenditure as Reserves. That amounts to £4,015k (Total expenditure for 2021 was £8,029k). Reserves (excluding Fixed Asset funds) as at 31st December 2021 were £7,027k. This is approximately 10.5 months’ of total expenditure. Within the overall quantum of Reserves to be maintained, recognising the mix of income streams that the Hospice relies on to fund its work and the different risks associated with each income stream, the Board assessed each individual income stream and the potential risks associated with it. Each income stream was given a risk weighting and a potential reserve amount allocated. As a result, the Trustees agreed a target level of £1,650k of Designated Risk Management Reserves. This Risk Management Reserve was at £1,641k as at 31 December 2021. The Reserve was set up so that the Hospice is able to manage any unexpected shortfall in income to protect the needs of the patients served and also to give a reassurance of security for the staff. The surplus generated during the year was added to General Funds. The trustees have Designated Reserves equivalent to the fixed  assets of the Hospice and also of the subsidiary Charity Shops Company, which are not covered by that company’s working capital. This is to better identify funds that are available to cover specific risks. 

be necessary and reports its conclusions to the Board. In November 2021 a review of Reserves was carried out and the current policy was approved. 

## **Investment policy** 

The Board, in 2016, appointed Rathbones PLC as investment managers to manage the investment portfolio. Approximately £1,600k was originally allocated to them to be held by them in underlying investments appropriate to the purpose and anticipated timescale of the designated reserve to which it relates. The value of those investments as at 31 December 2021 was £1,706k. An additional investment was made in December 2021 which increased the investment portfolio to £4,206k as at the end of the year. 

Before placing investments on behalf of the charity, the Trustees have asked the fund managers to screen for tobacco and health care companies. 

The Senior Executive Team monitors the performance of the investment funds and reports quarterly to the Finance & Performance Committee. 

The Finance & Performance Committee reviews the level of Reserves and considers any  amendments to the policy which may 

24 

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## **Funding** 

The Hospice’s principal funding sources (as % of gross total income) during 2021 were: 

38% Income from Trading Subsidiary (2020: 30%) including Gift Aided sales, Gift Aid recovered through charity and lottery including retail support from HMRC and councils 

25% Harrow & Brent Clinical Commissioning Groups (NHS) (2020: 26%) 

16% Fundraising through donations and fundraising events (2020: 15%) excluding gift aided sales, gift aid recovered through charity and lottery 

12% Legacy Gifts (2020: 10%) 

6% COVID Support from NHS England (2020: 14%) 

3% Investment and other income (2020: 5%) 

All of these funds are employed in providing the specialist palliative care which is the primary purpose of the hospice. 

## **Tangible Fixed Assets** 

Movements in tangible Fixed Assets are shown in note 10 to the financial statements. 

## **Future Plans** 

At the date of this report, 2022 is already proving financially challenging for many businesses and charities and especially individuals. The charity’s plans for Care are outlined on page 16, and the Trust’s Reserves as at 31.12.21 are considered adequate to support those plans.  Increases in inflation will also affect costs during 2022, especially with regard to utilities charges.  The charity is reviewing all costs and income streams on a regular basis to take into account these external factors. 

## **Going Concern** 

The trustees have prepared the financial statements on a going concern basis and consider that no disclosures relating to the charity’s ability to continue as a going concern need to be made in the financial statements. 

## **Structure, Governance and Management** 

The Hospice was incorporated as St Luke’s Hospice (Harrow & Wembley) Limited under the Memorandum & Articles of Association dated 22 June 1987 as amended on 8 January 1988, 11 November 1993, 15 August 2000, 26 June 2001 and 18 December 2008. In 1993, following local government reform, the Hospice changed its registered name to St Luke’s Hospice (Harrow & Brent) Limited to reflect the change of name of part of its catchment area from the London Borough of Wembley to the London Borough of Brent. 

The Company has a wholly owned trading subsidiary, St Luke’s Hospice (Harrow & Brent) Charity Shops Ltd, through which it operates a network of charity shops and a lottery. The trading subsidiary exists to maximise income for the hospice and all profits are paid to the Hospice using Gift Aid. 

St Luke’s is governed by a Council of Management (Board of Trustees). Trustees are appointed for an initial 3-year period and are eligible for re-election for a further 3 years. Thereafter a year must elapse before they are eligible to stand again. Those holding the posts of Chairman, Vice Chairman serve for an initial period of 3 years and are eligible for re-election for a further 3 years – this may be in addition to a term(s) served as a trustee. 

Trustees are appointed by the Board following open recruitment with internal and external press advertising. The Board reviews the skills it needs in deciding selection criteria to maintain breadth of skills. During the year 1 new trustee was recruited following an extensive process which included external advertising and open evenings for prospective candidates to find out more about the work of the hospice and the role of the Board. 

All Trustees are required to complete a thorough induction programme during their first 6 months in post including spending time with different departments in the organisation. In addition they attend meetings of the subcommittees to which they are appointed. During their tenure as a Trustee they are also offered training courses relating to their specific interest group or specialism including updates on operational and administrative matters within the organisation. The induction process is supported and overseen by the Chair and the CEO. 

The full Board usually meets quarterly. The Board held an annual strategy away day in September 2021 jointly with the Senior Executive Team as part of the process. The Board delegates consideration of key areas of its work to 2 standing committees: Finance & Performance and Clinical Governance. Each committee usually meets quarterly in advance of the Board meetings. The Board has delegated certain powers to the Chief Executive Officer (CEO) who acts as a conduit between the senior staff and Trustees. 

The Board has adopted a governance calendar to ensure that it systematically reviews key management information and data and satisfies itself that the Hospice is properly and correctly run enabling the Board to discharge its governance responsibilities in full. 

The Hospice is a member of Hospice UK and works with it and a number of neighbouring hospices where collaboration is the best approach. The Hospice also strives to build good working relationships with the Harrow & Brent Clinical Commissioning Groups, from which it receives part of its funding. St Luke’s also maintains links with a variety of professional associations which support the work of the staff. 

26 

27 



St Luke’s Hospice (Harrow & Brent) Ltd. 

## **Senior Executive Remuneration** 

The charity’s approach to pay policy is consistent for our staff and the Executive team. Our policy is designed to enable us to attract, retain and motivate high performing Executive team members. 

It also aims to demonstrate to our stakeholders (particularly funders and service users) that our pay levels are set to support delivery of the charity’s aims and are an effective use of charitable funds. 

The objectives of our pay policy are to: 

- reward senior staff appropriately and enable the recruitment of a high calibre Executive Team ensuring our leadership has the skills and experience required to run St Luke’s Hospice, an organisation which cared for 1,996 patients in 2021 with an annual turnover of over £9 million, 150 paid staff and 440+ volunteers 

- ensure the proper use of the charity’s resources in accordance with its aims and within affordable limits based on the financial circumstances of the charity 

be non-discriminatory, just and equitable in the evaluation of jobs and their remuneration by providing a stable framework for the remuneration of the Executive team 

operate within the law 

pay at a competitive level taking account of external market rates, with the aim being to set pay at the median level or above for comparable posts in the voluntary sector subject to the charity’s financial position 

The charity publishes the salary of its key management personnel (Senior Staff listed on page 2) within this report. The number of staff paid over £60k is also published in accordance with the charity accounting requirements. 

Executive pay is reviewed on an annual basis by the Pay and Reward Committee and is subject to approval by the Board of Trustees, which is responsible for ensuring proper application of our pay policy. 

**St Luke’s Hospice (Harrow & Brent) Ltd. Report And Consolidated Financial Statements For The Year Ended 31 December 2021** 

**Company Registration Number: 02141770 Charity Registration Number: 298555** 

28 

29 



St Luke’s Hospice (Harrow & Brent) Ltd. Reference and Administrative Information 

St Luke’s Hospice (Harrow & Brent) Ltd. Report and Accounts for the year ended 31 December 2021 

**Registered Name** 

St Luke’s Hospice (Harrow & Brent) Limited **Registered charity Number** 298555 

## **The list of Trustees:** 

C Amobi (Appointed 11 November 2021) C Bennett 

L Bennister 

N Brier 

C Brodie (Resigned 16 August 2021) R Elkeles (Resigned 28 January 2021) C Glenn 

P Hill 

M Lewis (Resigned 22 January 2021) 

S Livingston 

R Majus 

C Melia-Tompkins 

N Radia 

G Schiller 

S Shah (Resigned 9 August 2022) R Thakrar 

G Wynne (Resigned 12 August 2022) 

**Principal Bankers -** Barclays Bank PLC, Leicester, LE87 2BB 

**Auditors -** 

Haysmacintyre LLP - 10 Queen Street Place, London EC4R 1AG 

**Registered Company Number** 02141770 

**Registered office and principal address** Kenton Grange, Kenton Road, Harrow, Middlesex, HA3 OYG 

## **Senior Staff:** 

**Chief Executive Officer** A Malde (Resigned 30 April 2022) 

**Interim Chief Executive Officer** A Webber (Appointed 28 February 2022) 

**Medical Director** Dr C Daniels 

**Director of Patient Services & Registered Manager** U Reeve 

**Director of Fundraising** H Richardson (Resigned 28 February 2022) 

**Interim Director of Fundraising** J Pearce (Appointed 1 February 2022) 

**Director of Finance and Facilities. Head of Retail** P Sundaresan (Resigned 7 June 2022) 

**Interim Director of Finance & Facilities** S Wilson (Appointed 1 August 2022) 

**Head of HR & Volunteering** N Villazan (Resigned 30 April 2022) 

**Interim Head of HR & Volunteering** A Frederick (Appointed 6 June 2022) 

**Executive Chair St Luke’s Hospice Shops Ltd** P Brook (Appointed 20 April 2022) 

**Solicitors -** 

Curry Popeck - 380 Kenton Road, Harrow, Middlesex HA3 8OP 

**Investment Managers -** 

Rathbone Investment Management, 8 Finsbury Circus, London EC2M 7AZ 

## **Statement of Trustees’ Responsibilities** 

The Trustees are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Charity law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and group and of the incoming resources and application of resources, including the income and expenditure, of the charity and group for that period. In preparing these financial statements, the trustees are required to: 

select suitable accounting policies and apply them consistently observe the methods and principles in the Charities SORP 

make judgements and estimates that are reasonable and prudent 

state whether applicable UK Accounting Standards have been followed subject to any material departures disclosed and explained in the financial statements prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time of the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. So far as each of the Trustees is aware at the time the report is approved: 

there is no relevant audit information of which the charity and group’s auditors are unaware the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information 

The Trustees are responsible for maintenance and integrity of the charity and financial information included on the charity’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislations in their jurisdictions. 

In approving this Trustees’ Report, the Board are also approving the Strategic Report included herein in their capacity as company directors. 

By order of the Board 


Dr Gillian Schiller, Chairman 

signed on _________________ 2022 

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31 



St Luke’s Hospice (Harrow & Brent) Ltd. Independent Auditor’s Report For The Year Ended 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Independent Auditor’s Report For The Year Ended 2021 (Continued) 

## **Opinion** 

We have audited the financial statements of St Luke’s Hospice (Harrow & Brent) Limited for the year ended 31 December 2021 which comprise the Consolidated Statement of Financial Activities, the Charity and Group Balance Sheets, the Statement of Consolidated Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 _The Financial Reporting Standard applicable in the UK and Republic of Ireland_ (United Kingdom Generally Accepted Accounting Practice). 

In our opinion, the financial statements: 

- give a true and fair view of the state of the group’s and of the parent charitable company’s affairs as at 31 December 2021 and of the group’s and parent charitable company’s net movement in funds, including the income and expenditure, for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- have been prepared in accordance with the requirements of the Companies Act 2006 

## **Basis for opinion** 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charity/group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

## **Other information** 

The trustees are responsible for the other information. The other information comprises the information included in the Trustees’ Annual Report and the Message from the Chairman and Chief Executive. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the 

financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.  We have nothing to report in this regard. 

## **Opinions on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the Trustees’ Annual Report (which includes the strategic report and the directors’ report prepared for the purposes of company law) for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- the strategic report and the directors’ report included within the Trustees’ Annual Report have been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the group and the parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees’ Annual Report (which incorporates the strategic report and the directors’ report). 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 require us to report to you if, in our opinion: 

- adequate accounting records have not been kept by the parent charitable company, or returns adequate for our audit have not been received from branches not visited by us; or 

- • the parent charitable company financial statements are not in agreement with the accounting records and returns; or 

   - certain disclosures of trustees’ remuneration specified by law are not made; or 

- 

- we have not received all the information and explanations we require for our audit. 

## **Responsibilities of trustees for the financial statements** 

As explained more fully in the trustees’ responsibilities statement set out on pages 31, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing the group’s and the parent charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the parent charitable company or to cease operations, or have no realistic alternative but to do so. 

## **Auditor’s responsibilities for the audit of the financial statements** 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. 

32 

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St Luke’s Hospice (Harrow & Brent) Ltd. Consolidated Statement Of Financial Activities For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Independent Auditor’s Report For The Year Ended 2021 

We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: 

Based on our understanding of the group and the environment in which it operates, we identified that the principal risks of non-compliance with laws and regulations related to compliance with regulatory requirements of the Care Quality Commission, Charity Commission, employment law and health and safety regulations,  and we considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such the Companies Act 2006, the Charities Act 2011, payroll taxes and VAT. 

We evaluated management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls), and determined that the principal risks were related to recognition of income and management bias in certain accounting estimates. Audit procedures performed by the engagement team included: 

- Inspecting trustees’ meeting minutes 

- Inspecting correspondence with regulators and tax authorities; 

- Discussions with management including consideration of known or suspected instances of non-compliance with laws and regulation and fraud; 

- Evaluating management’s controls designed to prevent and detect irregularities; 

- Identifying and testing journals, in particular journal entries posted with unusual account combinations, postings by unusual users or with unusual descriptions; and 

- Challenging assumptions and judgements made by management in their critical accounting estimates. 

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

## **Use of our report** 

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an Auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed. 


Lee Stokes (Senior statutory auditor) 10 Queen Street Place, for and on behalf of Haysmacintyre London, LLP, Statutory Auditor EC4R 1AG. 

|||**Unrestricted**|**Restricted**|**Endowment**|**Total**|**Total**|
|---|---|---|---|---|---|---|
|||**funds**|**Funds**|**Funds**|**2021**|**2020**|
||**Notes**|**£’000**|**£’000**|**£’000**|**£’000**|**£’000**|
|**Income from:**|||||||
|**_Donations and legacies_**|||||||
|• Donations|2|1,377|385|-|1,762|1,648|
|• Covid grants|2|36|619|-|655|1,492|
|• Legacies|3|1,197|-|-|1,197|937|
|||---------------|----------------|----------------|------------------|------------------|
|||2,610|1,004|-|3,614|4,077|
|**_Charitable Activities_**||---------------|---------------|---------------|---------------|---------------|
|• NHS commissioning||2,485|-|-|2,485|2,533|
|• Other income||193|-|-|193|163|
|||----------------|---------------|-----------------|-----------------|-----------------|
||5|2,678|-|-|2,678|2,696|
|||------------------|---------------|---------------|------------------|------------------|
|**_Other trading activities_**|||||||
|• Fundraising events|2|228|-|-|228|100|
|•  Gross income from|4|3,321|-|-|3,321|2,631|
|shops and lottery|||||||
|||-----------------|------------------|-----------------|-----------------|-----------------|
|||3,549|-|-|3,549|2,731|
|||------------------|------------------|-------------------|-----------------|-----------------|
|**_Investments_**||30|-|-|30|86|
|||------------------|------------------|-----------------|------------------|------------------|
|**Total income**||**8,867**|**1,004**|**-**|**9,871**|**9,590**|
|||-----------------|----------------|---------------|-----------------|-----------------|
|**Expenditure on:**|||||||
|**_Raising funds_**|||||||
|• Fundraising costs||552|-|-|552|529|
|•  Fundraising events||239|-|-|239|214|
|costs|||||||
|•  Shops and lottery||2,493|-|-|2,493|2,363|
|expenditure|||||||
|•  Investment||12|-|-|12|13|
|management costs|||||||
|||------------------|-----------------|---------------|------------------|------------------|
|||3,296|-|-|3,296|3,119|
|||------------------|-----------------|--------------|------------------|------------------|



signed on _________________ 2022 

34 

35 



St Luke’s Hospice (Harrow & Brent) Ltd. Consolidated Statement Of Financial Activities (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Charity and Group Balance Sheets At 31 December 2021 

|||**Unrestricted**|**Restricted**|**Endowment**|**Total**|**Total**|
|---|---|---|---|---|---|---|
|||**funds**|**Funds**|**Funds**|**2021**|**2020**|
||**Notes**|**£’000**|**£’000**|**£’000**|**£’000**|**£’000**|
|**_Charitable activities_**|||||||
|• In patient services||915|664|-|1,579|1,707|
|• Outpatient services||318|139|-|457|493|
|• Community services||1,459|70|-|1,529|824|
|•  General clinical||1,108|60|-|1,168|1,538|
|support|||||||
|||--------------------|------------------|----------------|---------------------|---------------------|
|||3,800|933|-|4,733|4,562|
|||--------------------|------------------|----------------|---------------------|---------------------|
|**Total expenditure**|7|**7,096**|**933**|**-**|**8,029**|**7,681**|
|||--------------------|------------------|----------------|---------------------|---------------------|
|**Net income before**|||||||
|**gains on**||1771|71|-|1,842|1,909|
|**investments**|||||||
|Net gains /(losses) on|11|121|-|26|147|(69)|
|investments|||||||
|Pension revaluation||10|-|-|10|153|
|gain|||||||
|||--------------------|------------------|----------------|---------------------|---------------------|
|**Net income**|6|1,902|71|26|1,999|1,993|
|||=========|=========|=========|=========|=========|
|**Net income**|6|1,902|71|26|1,999|1,993|
|Transfer between funds||-|-|-|-|-|
|||-----------------|------------------|----------------|-----------------|-----------------|
|**Net movement in funds**||1,902|71|26|1,999|1,993|
|**Reconciliation of funds**|||||||
|Total funds brought||10,301|5|219|10,525|8,534|
|forward|||||||
|||------------------|------------------|----------------|-----------------|-----------------|
|Total funds carried||12,203|76|245|12,524|10,527|
|forward|||||||
|||========|=========|========|========|========|



All amounts relate to continuing activities. There are no recognised gains or losses for the current or preceding financial year other than as shown above, therefore no Statement of Total Recognised Gains & Losses has been presented. Income and expenditure by fund for the year ended 31 December 2020 is given in note 19 to the accounts. 

The notes on pages 39 - 59 form part of these accounts. 

|||**Group**||**Charity**||
|---|---|---|---|---|---|
|||**2021**|**2020**|**2021**|**2020**|
||**Notes**|£’000|£’000|£’000|£’000|
|**FIXED ASSETS**||||||
|Tangible assets|10|5,176|5,155|5,081|4,977|
|Investments|11|4,206|1,571|4,206|1,571|
|||-----------------|-----------------|------------------|------------------|
|||9,382|6,726|9,287|6,548|
|||-----------------|-----------------|------------------|------------------|
|**CURRENT ASSETS**||||||
|Debtors|12|1,737|1,921|1,261|3,233|
|Cash at bank and in hand||2,274|3,023|1,599|1,674|
|||-----------------|-----------------|---------------|---------------|
|||4,011|4,944|2,860|4,907|
|**CURRENT LIABILITIES**||||||
|Creditors: amounts falling due||||||
|within one year|13|(537)|(734)|(410)|(521)|
|||-----------------|-----------------|------------------|------------------|
|**NET CURRENT ASSETS**||3,474|4,210|2,450|4,386|
|||-----------------|-----------------|------------------|------------------|
|Long term liabilities||||||
|(Pension defcit)|20|(332)|(409)|(332)|(409)|
|||-----------------|-----------------|-----------------|-----------------|
|**NET ASSETS**|14|12,524|10,527|11,405|10,525|
|||-----------------|-----------------|------------------|------------------|
|**Represented by**||||||
|Unrestricted funds||||||
|Designated funds||7,117|6,996|7,117|6,996|
|General fund||5,086|3,307|3,967|3,305|
|||-----------------|-----------------|------------------|------------------|
|||12,203|10,303|11,084|10,301|
|Endowment funds||245|219|245|219|
|Restricted funds||76|5|76|5|
|||-----------------|-----------------|------------------|------------------|
||15|12,524|10,527|11,405|10,525|
|||========|========|========|========|



The net result of the charity’s own activities for 2021 was a surplus of £879,137 (2020: surplus £1,440,147). 

The financial statements were approved and authorised for issue by the Board of Trustees on and signed on their behalf by: 


G Schiller Chair of Trustees 

signed on _________________ 2022 

36 

37 

The notes on pages 39 - 59 form part of these accounts 



St Luke’s Hospice (Harrow & Brent) Ltd. Statement of Consolidated Cash Flows For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements For The Year Ended 31 December 2021 

||**2021**|**2021**|**2020**|**2020**|**2020**|
|---|---|---|---|---|---|
||**£’000**|**£’000**|**£’000**||**£’000**|
|**Cash fows from operating activities:**<br>Net cash fow provided by/(used in) operating activities (note A)||1,912|||1,093|
|**Cash fows from investing activities:**||||||
|Dividends, interest and rents from investments|30||86|||
|Purchase of property, plant and equipment|(134)|||-||
|Disposal of investments|119||585|||
|Acquisition of investments|(140)||(556)|||
|Change in investment cash|(2,467)||(17)|||
|Pension creditor revaluation|(69)||(68)|||
||-----------------||-----------------|||
|**Net cash used in investing activities**||(2,661)|||30|
|||------------------|||------------------|
|Change in cash and cash equivalents in the reporting period||(749)|||1,123|
|Cash and cash equivalents at the beginning of the reporting period||3,023|||1,900|
|||----------------|||----------------|
|**Cash and cash equivalents at the end of the reporting period**||2,274|||3,023|
|||----------------|||----------------|
|**A ) Reconciliation of net (expenditure)/income to net**||**2021**|||**2020**|
|**cash fow from operating activities**||||||
|||£’000|||£’000|
|Net expenditure for the reporting period (as per the statement of||||||
|fnancial activities)||1,999|||1,993|
|**Adjustments for:**||||||
|Depreciation charges||113|||119|
|Losses/(gains) on investments||(147)|||69|
|Gain on pension revaluation||(10)|||(153)|
|Dividends, interest and rents from investments||(30)|||(86)|
|Decrease/(increase in debtors||184|||(1,071)|
|Increase/(decrease) in creditors<br>Loss on disposal of fxed assets||(197)<br>-|||222<br>-|
|||-------------|||-------------|
|**Net cash fow provided in/(used in) operating activities**||1,912|||1,093|
|||======|||======|
|**Analysis of cash and cash equivalents**||||||
|Cash at bank and in hand||2,274|||3,023|
|||-------------|||-------------|
|**Total cash and cash equivalents**||2,274|||3,023|
|||======|||======|
|**ANALYSIS OF NET DEBT**||||||
||**Balance at**|**Cash**|**Other**|**Balance at**||
||**1.1.21**|**fows**<br>**non-cash**|||**31.12.21**|
|||**changes**||||
||£’000|£’000|£’000||£’000|
|Cash and bank|3,023|(749)|-||2,274|
||======|======|======||======|



**1. ACCOUNTING POLICIES** 

   - The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows: 

- **(i) Basis of preparation** 

   - The financial statements have been prepared in accordance with the Statement of Recommended Practice for Charities (SORP 2015) (Second Edition, effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. 

The charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s). 

## ( **ii)  Critical accounting judgements and key sources of estimation uncertainty** 

- In the application of the accounting policies, trustees are required to make judgement, estimates, and assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. 

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affected current and future periods. 

Judgements made by the trustees, in the application of these accounting policies that have significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are deemed to be in relation to the depreciation rates of tangible fixed assets and accruing for legacies which have not yet been received. 

In the view of the trustees, no assumptions concerning the future or estimation uncertainty affecting assets or liabilities at the balance sheet date are likely to result in a material adjustment to their carrying amounts in the next financial year. 

## **(iii)  Financial instruments** 

Basic financial instruments are initially recognised at transaction value and subsequently measured at amortised with the exception of investments which are held at fair value. Financial assets held at amortised cost comprise cash at bank and in hand, together with trade and other debtors. A specific provision is made for debts for which recoverability is in doubt. Cash at bank and in hand is defined as all cash held in instant access bank accounts and used as working capital. Financial liabilities held at amortised cost comprise all creditors except social security and other taxes and provisions. 

## **(iv)  Preparation of accounts on a going concern basis** 

The trustees consider there are no material uncertainties about the charity’s ability to continue as a going concern. The review of our financial position, reserves levels and future plans gives trustees confidence the charity remains a going concern for the foreseeable future. 

38 

39 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **(v)  Consolidation** 

These accounts consolidate the results of the charity and its wholly owned subsidiary, St Luke’s Hospice (Harrow & Brent) Charity Shops Limited, on a line-by-line basis. separate Income and Expenditure Account and Statement of Financial Activities is not presented for the charity alone as permitted by the Companies Act 2006 and Charities SORP. 

Governance costs include those incurred in the governance of the charity and its assets and are primarily associated with compliance with constitutional and statutory requirements. These have been allocated to activity costs on the same basis as support costs. 

## **(viii) Tangible fixed assets** 

All assets acquired costing more than £2,500 are capitalised. 

## **(vi)  Income** 

Income from donations, legacies and grants are recognised where there is entitlement, probability of receipt and the amount can be measured with sufficient reliability. Donations include related gift aid income. 

The Shops Company acts as agent to sell items donated with a gift aid declaration and to pass the resulting cash donations to the Hospice rather than record them as turnover within the Shops Company. The Hospice also receives the gift aid claimed on these donations. 

Legacies are included when the Hospice becomes entitled to the funds and the sum receivable can be reliably quantified. Where they rely on the sale of property or investments, and thus do not have a certain valuation, an estimate of their value is disclosed in the notes to the financial statements. 

|Leasehold properties|assets acquired prior to 2016 - over the term of the lease|
|---|---|
||assets acquired after 2016 – shorter of 5 years or the|
||remaining term of the lease|
|Fixtures and equipment|20%|
|Motor vehicles|20%|
|IT equipment and systems|20%|



The freehold property is not depreciated as the amount of depreciation is considered to be immaterial. 

Tangible fixed assets are held at cost and (except for the freehold property) depreciated on a straight line basis over their estimated useful lives as follows. 

## **(ix) Investments** 

Investment income is recognised on a receivable basis. 

Income from charitable activities includes income from NHS contracts from the Harrow & Brent Clinical Commissioning Groups. They have been dealt with on a receivable basis as a contribution to running costs. 

There have been no significant gifts in kind or donated goods and services during the year. 

The value of services provided by volunteers is not incorporated in these financial statements. Further detail of the substantial contribution by volunteers can be found in the Report of the Trustees. 

## **(vii) Expenditure** 

Expenditure is recognised when a liability is incurred.  It includes VAT where this is not recoverable. 

Expenditure on raising funds is the costs incurred in attracting donation income, organising and managing fundraising events, and the costs incurred in trading activities which raise funds. 

Charitable activities include the hospice care services offered to inpatients, day care patients, those receiving hospice services in their own homes, and their carers and families. There are also a range of clinical and other services which apply to all these forms of hospice care. These costs include both the direct costs and support costs relating to these activities. 

Investments are initially recognised at their transaction cost and subsequently valued at fair value at the Balance Sheet date, unless fair value cannot be measured reliably in which case it is measured at cost less impairment. Investment gains and losses, whether realised or unrealised, are combined and shown in the heading ‘Net gains/(losses) on investments’ in the Statement of Financial Activities. 

## **(x) Funds** 

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. 

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. 

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by the donors or which have been raised by the charity for specific purposes. 

Endowment funds are restricted funds which are to be retained for the benefit of the charity as a capital fund. 

The Hospice has a number of restricted income and capital funds. Details of the funds are given in the notes to the financial statements. 

## **(xi) Pensions** 

The Group currently offers a qualifying defined contribution pension scheme to all staff. In addition the Group is a Direction Employer under the NHS Scheme. 

Support costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources, e.g., property costs by floor areas and other costs on the bases shown in Note 7. 

40 

41 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **National Health Service Superannuation scheme** 

This is a statutory superannuation scheme as defined in Section 6.12 (1) Income and Corporation taxes Act 1988, which has no invested funds. Contribution by employers (currently 14.3%) and members are accounted for to the Treasury and benefits are paid from the consolidated fund. This scheme is only open to staff who have been members of the NHS scheme in previous employment under the dispensation rules. The accounting charge represents the employer’s contributions for the period. 

## **Defined Contribution Scheme (Pensions Trust)** 

With effect from 1 May 2015 the group also operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the group in an independently administered fund. The pension cost charge represents contributions payable under the scheme by the group. There is no liability under the scheme other than the payment of those contributions. 

## **(xii) Taxation** 

No tax is payable due to the charitable status of the parent company. Taxable profits generated by the trading subsidiary are transferred to the parent company under gift aid. 

## **(xiii) Leases** 

Operating lease rentals are charged to the Statement of Financial Activities over the period of the lease. 

## **(xiv) Legal status** 

The charitable company is limited by Guarantee and does not have any share capital. 

## **(xv)  Employee benefits** 

Short term benefits including holiday pay are recognised as an expense in the period in which the service is received. Termination benefits are accounted for on an accrual basis and in line with FRS 102. 

## **(xvi) Debtors** 

Trade and other debtors are recognised at the settlement amount due after any trade discount offered.  Prepayments are valued at the amount prepaid net of any trade discounts due. 

## **(xvii) Cash at bank and in hand** 

Cash at bank and cash in hand includes cash and short term highly liquid investments. 

## **(xiii) Creditors and provisions** 

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. 

|**2.**|**DONATIONS – 2021**|**Unrestricted**|**Restricted**|**Total**|**Total**|
|---|---|---|---|---|---|
|||**funds**|**funds**|**2021**|**2020**|
|||**£’000**|**£’000**|**£’000**|**£’000**|
||Individual donations|267|-|284|323|
||In memoriam donations|242|-|241|202|
||Community groups|118|-|118|147|
||Trust fund donations|85|385|470|396|
||Corporate donations|75|-|75|125|
||Major Donors|116|-|116|105|
||Gift aid|86|-|81|65|
||Donations & gift aid from sale of goods|375|-|375|285|
||in our shops|||||
|||--------------|-------------|---------------|---------------|
|||1,364|385|1,762|1,648|
|||=======|======|=======|=======|



Fundraising events in 2021 were adversely impacted by Covid-19 but despite that, they were successful in raising £228,448(2020: £99,783). 

|**DONATIONS -2020**|**Unrestricted**|**Restricted**|**Total**|
|---|---|---|---|
||**funds**|**funds**|**2020**|
||£’000|£’000|£’000|
|Individual donations|323|-|323|
|In memoriam donations|202|-|202|
|Community groups|147|-|147|
|Trust fund donations|182|214|396|
|Corporate donations|125|-|125|
|Major Donors|105|-|105|
|Gift aid|65|-|65|
|Donations & gift aid from sale of goods||||
|in our shops|285|-|285|
||--------------|-------------|---------------|
||1,434|214|1648|
||=======|======|=======|
|**COVID GRANTS**|**Unrestricted**|**Restricted**|**Total**|
||**funds**|**funds**|**2021**|
||£’000|£’000|£’000|
|Hospice UK grants||619|619|
|HMRC Job Retention Scheme|36|-|36|
||--------------|-------------|---------------|
||36|619|655|
||=======|======|=======|



42 

43 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **3.  LEGACIES** 

In addition to the sum of £1,197,000 from legacies within income (2020: £937,000), the Hospice has also received notifications for legacies where the value is currently uncertain until property or equity sales are completed, or probate granted. 

Due to the difficulty with the valuation in light of the uncertainties no estimation has been made for these legacies. In accordance with the Hospice’s accounting policy for legacies, these are not included in these accounts on the grounds of uncertainty of measurement. 

## **4. INCOME AND EXPENDITURE FROM SHOPS AND LOTTERY** 

The charity owns the entire share capital of St Luke’s Hospice (Harrow & Brent) Charity Shops Limited, a company registered in England and Wales, which operates charity shops in support of the hospice funding. The subsidiary transfers to the Hospice under gift aid an amount not less than its taxable profits. 

A summary of the trading results of the subsidiary is shown below. Audited accounts have been prepared in respect of the trading period for the year ended 31 December 2021. 

||**Total**|**Total**|
|---|---|---|
||**2021**|**2020**|
||£’000|£’000|
|Turnover|2,498|1,650|
|Income from lottery|288|319|
|Government grants|535|662|
||---------------|---------------|
||3,321|2,631|
||---------------|---------------|
|Cost of sale of purchased goods|3|3|
|Administration expenses|2,095|1,924|
|Lottery expenditure and prizes|104|151|
||---------------|---------------|
|Gross direct expenditure of shops and lottery|2,202|2,078|
||---------------|---------------|
|Net direct income from shops and lottery|1,119|553|
|Lease costs relating to shops recorded in Charity|(69)|(55)|
|Donations of goods under gift aid|300|227|
|Gift aid reclaimed|75|56|
||18||
|Lottery Prizes donated by Players|---------------|---------------|
|Contribution generated by Charity Shops Ltd|1,443|781|
||=======|=======|



In addition to the gross direct expenditure shown above, additional indirect support costs of £222k (2020: £229k) relating to Hospice support services, are allocated to shops and lottery (see note 7). 

|**5.**|**CHARITABLE ACTIVITIES -2021**|**Unrestricted**|**Restricted**|**Total**|**Total**|
|---|---|---|---|---|---|
|||**funds**|**funds**|**2021**|**2020**|
|||£’000|£’000|£’000|£’000|
||NHS commissioning income|||||
||Service level agreement|2,485|-|2,485|2,533|
|||--------------|-----------------|---------------|---------------|
|||2,485|-|2,485|2,533|
||Other funding|192|-|192|163|
|||--------------|-----------------|---------------|---------------|
|||2,678|-|2,678|2,696|
|||=======|========|=======|=======|
|NHS|commissioning income in 2021 includes funding for||the Fast Track|Brokerage|project.|
|The|project has been extended until March 2022.|||||
||**CHARITABLE ACTIVITIES -2020**|**Unrestricted**|**Restricted**|**Total**||
|||**funds**|**funds**|**2020**||
|||£’000|£’000|£’000||
||NHS commissioning income|||||
||Service level agreement|2,287|246|2,533||
|||--------------|-----------------|---------------||
||Other funding|163|-|163||
|||--------------|-----------------|---------------||
|||2,450|246|2,696||
|||=======|========|=======||
|**6.**|**NET INCOME/(EXPENDITURE)**|||**Total**|**Total**|
|||||**2021**|**2020**|
|||||£’000|£’000|
||Net income is stated after charging:|||||
||Depreciation|||112|119|
||Auditor’s remuneration|||13|13|
||Other fees payable to auditors|||3|3|
||Operating lease rental|||517|489|
|||||=======|======|



NHS commissioning income in 2021 includes funding for the Fast Track Brokerage project. The project has been extended until March 2022. 

44 

45 



||**2021**|**Total**|£’000|4,357|48|97|169|2,081|------------|6,752|------------||151|243|224|177|413|69|------------|1,277|------------|8,029|======|7,681|======|||||||**2020**|**Total**|£’000|4,124|55|138|147|2,028|------------|6,492|------------||161|199|274|218|337|------------|1,189|------------|7,681|======|8,164|======|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|**Shops &**<br>**Investment**<br>**General**|**Basis of**<br>**Fundraising**<br>**Fundraising**<br>**Lottery**<br>**Management**<br>**Inpatient**<br>**Out Patient**<br>**Community**<br>**clinical**|**Allocation**<br>**costs**<br>**event costs**<br>**expenses**<br>**costs**<br>**services**<br>**services**<br>**services**<br>**support**|£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000|Staff costs<br>Direct<br>334<br>97<br>1,248<br>-<br>1,046<br>303<br>945<br>384|Drugs and medical<br>Direct<br>-<br>-<br>-<br>-<br>48<br>-<br>-<br>-|Catering and housekeeping<br>Direct<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>97|Fundraising and community<br>Direct<br>106<br>63<br>-<br>-<br>-<br>-<br>-<br>-|Other direct costs<br>Direct<br>-<br>-<br>954<br>12<br>150<br>49<br>463<br>453|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|440<br>160<br>2,202<br>12<br>1,244<br>352<br>1,408<br>934|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|**Support costs**|Management<br>Staff time<br>23<br>23<br>61<br>-<br>11<br>11<br>11<br>11|Finance<br>Staff time<br>24<br>24<br>80<br>-<br>30<br>16<br>26<br>43|HR<br>Headcount<br>14<br>7<br>81<br>-<br>56<br>8<br>19<br>39|Premises<br>Floor area<br>12<br>6<br>-<br>-<br>74<br>46<br>11<br>28|Gen overheads<br>Headcount<br>39<br>19<br>-<br>164<br>24<br>54<br>113|69|Shops Lease Rentals*<br>-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|112<br>79<br>291<br>-<br>335<br>105<br>121<br>234|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|**Total expenditure 2021**<br>552<br>239<br>2,493<br>12<br>1,579<br>457<br>1,529<br>1,168|======<br>=======<br>======<br>======<br>======<br>======<br>======<br>======|**Total expenditure 2020**<br>529<br>214<br>2,363<br>13<br>1,707<br>493<br>824<br>1,538|======<br>=======<br>======<br>======<br>======<br>======<br>======<br>======|The lease rentals borne by the hospice relating to two shops are allocated wholly to Shops and Lottery Expenses.|St Luke’s Hospice (Harrow & Brent) Ltd.|Notes To The Financial Statements (Continued)|For The Year Ended 31 December 2021|**7.**<br>**EXPENDITURE – 2020**|**Shops &**<br>**Investment**<br>**General**|**Basis of**<br>**Fundraising**<br>**Fundraising**<br>**Lottery**<br>**Management**<br>**Inpatient**<br>**Outpatient**<br>**Community**<br>**clinical**|**Allocation**<br>**costs**<br>**event costs**<br>**expenses**<br>**costs**<br>**services**<br>**services**<br>**services**<br>**support**|£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000<br>£’000|Staff costs<br>Direct<br>313<br>105<br>1,020<br>-<br>1,022<br>376<br>514<br>774|Drugs and medical<br>Direct<br>-<br>-<br>-<br>-<br>55<br>-<br>-<br>-|Catering and housekeeping<br>Direct<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>138|Fundraising and community<br>Direct<br>111<br>36<br>-<br>-<br>-<br>-<br>-<br>-|Other direct costs<br>Direct<br>-<br>-<br>1,058<br>13<br>324<br>21<br>199<br>413|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|424<br>141<br>2,078<br>13<br>1,401<br>397<br>713<br>1,325|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|**Support costs**|Management<br>Staff time<br>24<br>24<br>65<br>-<br>12<br>12<br>12<br>12|Finance<br>Staff time<br>20<br>20<br>65<br>-<br>25<br>13<br>21<br>35|HR<br>Headcount<br>17<br>8<br>99<br>-<br>69<br>10<br>23<br>48|Premises<br>Floor area<br>12<br>5<br>56<br>-<br>67<br>42<br>11<br>25|Gen overheads<br>Headcount<br>32<br>16<br>-<br>-<br>133<br>19<br>44<br>93|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|105<br>73<br>285<br>-<br>306<br>96<br>111<br>213|-------------<br>-----------------<br>-------------<br>--------------<br>-------------<br>-------------<br>-------------<br>--------------|**Total expenditure 2020**<br>529<br>214<br>2,363<br>13<br>1,707<br>493<br>824<br>1,538|======<br>=======<br>======<br>======<br>======<br>======<br>======<br>======|**Total expenditure 2019**<br>673<br>267<br>2,736<br>12<br>1,620<br>295<br>919<br>1,642|======<br>=======<br>======<br>======<br>======<br>======<br>======<br>======|



46 

47 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

|**STAFF COSTS AND NUMBERS**|**Total**|**Total**|
|---|---|---|
||**2021**|**2020**|
||£’000|£’000|
|Salaries and wages|4,481|4,316|
|Social security costs|389|372|
|Pension costs|351|275|
||------------|------------|
|**Total**|5,221|4,963|
||=======|=======|
|Average number of employees (full time equivalents)|||
|Hospice|84|83|
|Shops|47|43|
||---------------|---------------|
||131|126|
||=======|=======|



## **8. STAFF COSTS AND NUMBERS** 

Pension costs include an amount of £19,700 (2020 – £18,737) paid in respect of death in service cover for employees of the company. 

There were on average 153 people employed (2020 – 148) full and part time. 

During the year, 1 employee was paid gross salary between £60,000 and £70,000 (2020:2),  1 employee was paid gross salary between £70,000 and £80,000 (2020: 1) and one employee was paid gross salary between £80,000 and £90,000 (2020: nil). 

During 2021 the key management personnel was made up of the CEO, Director of Finance and Facilities & Head of Retail, Director of Patient Services & Registered Manager and Head of HR & Volunteering. The total remuneration for them was £389,329. 

The employees were supported by 484 unpaid volunteers during the year (2020: 531). 

## **9. TRUSTEES** 

None of the trustees received any remuneration or benefits in kind from the charitable company (2020: Nil). Expenses on behalf of one of the trustees or reimbursed during the year amounted to £1,468 (2020: £765). 

||**Total**|**Total**|
|---|---|---|
|**The following direct reimbursements were made to Trustees:**|**2020**|**2021**|
|Subsistence – 0 Trustee_(2021 – 9 Trustees)_|£0|£90|
||======|======|



|**TANGIBLE FIXED ASSETS**|**Freehold**|**Leasehold**|**Fixtures &**|**Motor**||
|---|---|---|---|---|---|
||**properties**|**properties**|**equipment**|**vehicles**|**Total**|
|**Group**|£’000|£’000|£’000|£’000|£’000|
|**Cost**||||||
|Opening balance|4,932|599|131|11|5,673|
|Additions|-|-|134|-|134|
|Disposals|-|-|(8)|-|(8)|
||-------------|-------------|-----------|-----------|------------|
|Closing balance|4,932|599|257|11|5,799|
||-------------|-------------|-----------|-----------|------------|
|**Depreciation**||||||
|Opening balance|-|413|101|4|518|
|Charge for the year|-|86|25|2|113|
|Disposals|-|-|(8)|-|(8)|
||-------------|-------------|-----------|-----------|------------|
|Closing balance -|-|499|118|6|623|
||-------------|-------------|-----------|-----------|------------|
|**Net Book Value**||||||
|At 31 December 2021|4,932|100|139|5|5,176|
||======|=======|=====|======|======|
|At 31 December 2020|4,932|186|30|7|5,155|
||======|=======|=====|======|======|
|**Charity**||||||
|Opening balance|4,932|33|120|-|5,085|
|Additions|-|-|133|-|133|
|Disposals|-|-|(8)|-|(8)|
||-------------|-------------|-----------|-----------|------------|
|Closing balance|4,932|33|246|-|5,210|
||-------------|-------------|-----------|-----------|------------|
|**Depreciation**||||||
|Opening balance||16|92|-|108|
|Charge for the year|-|6|23|-|29|
|Disposals|-|-|(8)|-|(8)|
||-------------|-------------|-----------|-----------|------------|
|Closing balance|-|22|107|-|130|
||-------------|-------------|-----------|-----------|------------|
|**Net Book Value**||||||
|At 31 December 2021|4,932|10|138|-|5,081|
||======|=======|=====|======|======|
|At 31 December 2020|4,932|17|28|-|4,977|
||======|=======|=====|======|======|



## **10. TANGIBLE FIXED ASSETS** 

Freehold properties otherwise represent the acquisition and conversion costs of Kenton Grange between 1992 and 2002 shown at historic cost and the costs of building the Woodgrange Centre completed in 2015. 

48 

49 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **11. INVESTMENTS** 

||**2021**|**2020**|
|---|---|---|
||£’000|£’000|
|Market value at 1 January 2021|1,571|1,652|
|Additions|140|556|
|Disposals|(119)|(585)|
|Realised and unrealised gains/ (losses)|147|(69)|
|Movement in investment cash|2,467|17|
||-----------------|-----------|
|Market value at 31 December 2021|4,206|1,571|
||========|=====|



The underlying investments of the portfolio are fixed income (£524k), equities (£863k), property (£65k), cash (£2,527k), and others (£227k). 

|**DEBTORS: amounts falling due with one year**||**Group**||**Charity**|
|---|---|---|---|---|
||**2021**|**2020**|**2021**|**2020**|
||£’000|£’000|£’000|£’000|
|Trade debtors|253|186|241|185|
|Other debtors|724|769|123|598|
|Prepayments and accrued income|760|966|539|830|
|Amounts owed by subsidiary undertaking|-|-|358|1,620|
||-------------|-------------|-----------|-----------|
||1,737|1,921|1,261|3,233|
||======|======|======|======|



## **12.** 

|**CREDITORS : amounts falling due with one year**||**Group**||**Charity**|
|---|---|---|---|---|
||**2021**|**2020**|**2021**|**2020**|
||£’000|£’000|£’000|£’000|
|Trade creditors|144|343|112|208|
|Other creditors|84|105|84|133|
|Taxation and social security|153|151|133|105|
|Accruals and deferred income|156|135|81|75|
||-----------|-----------|-----------|-----------|
||537|734|410|521|
||=====|=====|======|======|



## **13.** 

**14. ANALYSIS OF NET ASSETS BETWEEN FUNDS** - **GROUP – 2021** 

|**ANALYSIS OF**<br>-|**NET ASSETS BETWEEN**<br>**GROUP – 2021**|**FUNDS**|**FUNDS**||||
|---|---|---|---|---|---|---|
|||**Unrestricted funds**||**Endowment**|**Restricted**|**Total**|
|||**General**|**Designated**|**Funds**|**Funds**|**2021**|
|||£’000|£’000|£’000|£’000|£’000|
|Tangible fxed|assets|-|5,176|-|-|5,176|
|Investments||2,650|1,311|245|-|4,206|
|Net current assets||2,768|630|-|76|3,474|
|Long term liabilities||(332)|-|-|-|(332)|
|||-------------|-----------|-----------|-----------|------------|
|**Net assets**||5,086|7,117|245|76|12,524|
|||======|=====|=====|======|======|
|**ANALYSIS OF**|**NET ASSETS BETWEEN**|**FUNDS**|||||
|-|**GROUP – 2020**||||||
|||**Unrestricted funds**||**Endowment**|**Restricted**|**Total**|
|||**General**|**Designated**|**Funds**|**Funds**|**2020**|
|||£’000|£’000|£’000|£’000|£’000|
|Tangible fxed|assets|-|5,155|-|-|5,155|
|Investments||141|1,211|219|-|1,571|
|Net current assets||3,575|630|-|5|4,210|
|Long term liabilities||(409)|-|-|-|(409)|
|||-------------|-----------|-----------|-----------|------------|
|**Net assets**||3,307|6,996|219|5|10,527|
|||======|=====|=====|======|======|
|**ANALYSIS OF**|**NET ASSETS BETWEEN**|**FUNDS**|||||
|-|**CHARITY – 2021**||||||
|||**Unrestricted funds**||**Endowment**|**Restricted**|**Total**|
|||**General**|**Designated**|**Funds**|**Funds**|**2021**|
|||£’000|£’000|£’000|£’000|£’000|
|Tangible fxed|assets|-|5,081|-|-|5,081|
|Investments||2,650|1,311|245|-|4,206|
|Net current assets/(liabilities)||1,649|725|-|76|2,450|
|Long term liabilities||(332)|-|-|-|(332)|
|||-------------|-----------|-----------|-----------|------------|
|**Net assets**||3,967|7,117|245|76|11,405|
|||======|=====|=====|======|======|



## **ANALYSIS OF NET ASSETS BETWEEN FUNDS** 

- **CHARITY – 2020** 

|-<br>**CHARITY – 2020**||||||
|---|---|---|---|---|---|
||**Unrestricted funds**||**Endowment**|**Restricted**|**Total**|
||**General**|**Designated**|**Funds**|**Funds**|**2020**|
||£’000|£’000|£’000|£’000|£’000|
|Tangible fxed assets|-|4,977|-|-|4,977|
|Investments|141|1211|219|-|1,571|
|Net current assets/(liabilities)|3,573|808|-|5|4,386|
||(409)|-|-|-|(409)|
|**Net assets**|-------------|-----------|-----------|-----------|------------|
||3,305|6,996|219|5|10,525|
||======|=====|=====|======|======|



50 

51 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

|**15.**|**FUNDS – 2021**|**Opening**|**Income**|**Expenditure**|**Investment**|**Transfer/**|**Closing**|**FUNDS – 2020**|**Opening**|**Income**|**Expenditure**|**Investment**|**Transfer/**|**Closing**|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|||**Balance**|||**Gains/Losses**|**Pension**|**Balance**||**Balance**|||**Gains/Losses**|**Pension**|**Balance**|
|||||||**Surplus**|||||||**Surplus**||
|||£’000|£’000|£’000|£’000|£’000|£’000||£’000|£’000|£’000|£’000|£’000|£’000|
||**Restricted funds**||||||||||||||
||Inpatient care funds<br>Outpatient care funds<br>Community care funds<br>General Clinical funds|-<br>-<br>-<br>5|664<br>139<br>70<br>50|(664)<br>(139)<br>(70)<br>(55)|-<br>-<br>-<br>-|-<br>-<br>-<br>-|-<br>-<br>-<br>-|**Restricted funds**<br>Inpatient funds<br>Day care funds<br>Homecare funds<br>Clinical funds|6<br>-<br>-<br>-|1,606<br>30<br>129<br>28|(1,612)<br>(30)<br>(129)<br>(23)|-<br>-<br>-<br>-|-<br>-<br>-<br>-|-<br>-<br>-<br>5|
||Capital funds|-|81|(5)|-|-|76|Capital funds|-|-|-|-|-|-|
|||------------|-----------|-----------|-----------|-----------|------------||------------|-----------|-----------|-----------|-----------|------------|
||**Total restrictedfunds**|5|1,004|(933)|-|-|76|**Total restrictedfunds**|6|1,793|(1,794)|-|-|5|
||||||||||------------|-----------|-----------|-----------|-----------|------------|
|||------------|-----------|-----------|-----------|-----------|------------||||||||
||**Endowment funds**<br>Alice Wisbey Capital<br>Fund<br>D D McPhail|24<br>195|-<br>-|-<br>-|3<br>23|-<br>-|27<br>218|**Endowment funds**<br>Alice Wisbey Capital<br>Fund<br>D D McPhail|23<br>202|-<br>-|-<br>(2)|1<br>(5)|-<br>-|24<br>195|
||||||||||------------|-----------|-----------|-----------|-----------|------------|
|||------------|-----------|-----------|-----------|-----------|------------||||||||
||**Total endowment**<br>**funds**|219|-|-|26|-|245|**Total endowment**<br>**funds**|225|-|(2)|(4)|-|219|
||||||||||------------|-----------|-----------|-----------|-----------|------------|
|||------------|-----------|-----------|-----------|-----------|------------|**Unrestrictedfunds**|||||||
||**Unrestrictedfunds**<br>Designated fxed asset|4,983|-|-|-|88|5,071|Designated fxed asset<br>fund|5,006|-|(23)|-|-|4,983|
||fund|||||||Designated shops as-|267|-|(96)|-|-|171|
||Designated shops as-|||||||sets fund|||||||
||sets fund<br>Designated risk<br>management fund|171<br>1,542|-<br>-|(66)<br>(9)|-<br>108|-<br>-|105<br>1,641|Designated risk<br>management fund<br>Pension liability reserve|1,615<br>300<br>------------|-<br>-<br>-----------|(10)<br>-<br>-----------|(63)<br>-<br>-----------|-<br>-<br>-----------|1,542<br>300<br>------------|
||Pension liability reserve|300|-|-|-|-|300|**Total designatedfunds**|7,188|-|(129)|(63)|-|6,996|
|||------------|-----------|-----------|-----------|-----------|------------||------------|-----------|-----------|-----------|-----------|------------|
||**Total designatedfunds**|6,996<br>------------|-<br>-----------|(75)<br>-----------|108<br>-----------|88<br>-----------|7,117<br>------------|**Unrestricted funds**<br>General charitable|1,218|5,166|(3,678)|(2)|601|3,305|
||**Unrestricted funds**<br>General charitable<br>funds<br>General non-charitable|3,305|5,546|(4,820)|13|1,042|5,086|funds<br>General non-<br>charitable<br>trading funds|(103)|2,631|(2,078)|-|(448)-|2|
||trading funds|-|3,321|(2,201)|-|(1,120)|-||------------|-----------|-----------|-----------|-----------|-----------|
||**Total generalfunds**|------------<br>3,305|-----------<br>8,867|-----------<br>(7,021)|-----------<br>13|-----------<br>(78)|------------<br>5,086|**Total generalfunds**|1,115<br>------------|7,797<br>-----------|(5,756)<br>-----------|(2)<br>-----------|153<br>-----------|3,307<br>------------|
|||------------|-----------|-----------|-----------|-----------|------------||||||||
||**Total unrestricted**<br>**funds**|10,301<br>------------|8,867<br>-----------|(7,096)<br>-----------|147<br>-----------|10<br>-----------|12,203<br>------------|**Total unrestricted**<br>**funds**|8,303|7,797|(5,885)|(65)|153|10,303|
||||||||||------------|-----------|-----------|-----------|-----------|------------|
||**Total funds**|10,525<br>=====|9,871<br>====|(8,029)<br>=====|147<br>=====|10<br>=====|12,524<br>======|**Total funds**|8,534|9,590|(7,681)|(69)|153|10,527|
||||||||||=====|====|=====|=====|=====|=====|



52 

53 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **15. FUNDS (continued)** 

A Pension Liability Reserve was set up in 2016 to reflect potential increases in the pension liability. When it was provided in full in 2017, the reserve was reduced. The balance in this fund will be used towards the cost of any future buy-out of the liability. 

The late Mrs Alice Wisbey made a bequest to the Hospice with the instruction that the income therefrom should be applied for the comfort of the nursing staff. This is split between Income and Capital funds. 

The restricted funds represent grants and donations received, from trusts and individuals, where the use of the funds was restricted to a specific purpose by the donor. These funds have included contributions towards the cost of our Inpatient unit, Day care services, Community and Homecare services, to the provision of complementary therapies and a number of other items. 

The D D McPhail Charitable Settlement originally gave £150,000 as an endowment fund. No instructions were given about income so this is applied for the general purposes of the charity. The difference between the original fund value and the current fund value arises through revaluation of the underlying investment. 

The designated fixed asset fund represents the net book value of the Hospice’s fixed assets.  It has been set up to assist in identifying funds which are not free funds. Similarly the designated shops asset fund has been set up to identify fixed assets of the shops company not covered by their working capital. 

The designated risk management fund represents funds to provide a cushion against unexpected costs or shortfalls of income and thus to support the long-term future of the hospice. The balance in this fund as at 31 December 2021 was £1,641k most of which is managed by Rathbones, our investment manager. 

## **16. OPERATING LEASE COMMITMENTS** 

The group has the following total commitments under non-cancellable operating leases: 

|||**Group**||**Charity**|
|---|---|---|---|---|
||**2021**|**2020**|**2021**|**2020**|
||£’000|£’000|£’000|£’000|
|**Amounts due:**|||||
|Within 1 year|482|489|63|63|
|Within one to two years|394|466|63|63|
|Within two to fve years|770|911|188|188|
|After fve years|304|417|102|165|
||-----------|-----------|-----------|-----------|
||1,950|2,283|416|479|
||=====|=====|======|======|



## **17. CAPITAL COMMITMENTS** 

The group has no capital commitments at the year-end (2020: none). 

## **18. RELATED PARTY TRANSACTIONS** 

During the year, Trustees, Senior Executive Team members and their close family members donated £2,680 to the Hospice (2020: £8,958). There were no other transactions with related parties during the year (2020: none). 

The surplus arising out of the activities during the year resulted in the increase in unrestricted general charitable funds of £1,781k. The surplus for the year was generated mainly on account of COVID support from NHS England, Support from Harrow and Brent Councils, HM Treasury through the Job Retention scheme and Increased NHS Commissioning Income. 

The general funds represent the unrestricted funds of the group and are therefore “free reserves”. 

54 

55 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **19. STATEMENT OF FINANCIAL ACTIVITIES IN THE PREVIOUS YEAR (2020)** 

||**Unrestricted**|**Restricted**|**Endowment**|**Total**|
|---|---|---|---|---|
||**funds**|**Funds**|**Funds**|**2020**|
||£’000|£’000|£’000|£’000|
|**Income from:**|||||
|**_Donations and legacies_**|||||
|. Donations|1,434|214|-|1,648|
|. Covid grants|159|1,333|-|1,492|
|. Legacies|937|-|-|937|
||---------------|----------------|----------------|------------------|
||2,530|1,547|-|4,077|
|**_Charitable Activities_**|---------------|---------------|---------------|---------------|
|. NHS commissioning|2,287|246|-|2,533|
|. Other income|163|-|-|163|
||----------------|---------------|----------------|-----------------|
||2,450|246|-|2,696|
||------------------|---------------|---------------|------------------|
|**_Other trading activities_**|||||
|. Fundraising events|100|-|-|100|
|. Gross income from shops and lottery|2,631|-|-|2,631|
||-----------------|------------------|-----------------|-----------------|
||2,731|-|-|2,731|
||------------------|------------------|-------------------|-----------------|
|**_Investments_**|86|-|-|86|
||------------------|------------------|-----------------|------------------|
|**Total income**|**7,797**|**1,793**|**-**|**9,590**|
||-----------------|----------------|---------------|-----------------|



## **19. STATEMENT OF FINANCIAL ACTIVITIES IN THE PREVIOUS YEAR (continued)** 

||**Unrestricted**|**Restricted**|**Endowment**|**Total**|
|---|---|---|---|---|
||**funds**|**Funds**|**Funds**|**2020**|
||£’000|£’000|£’000|£’000|
|**Expenditure on:**|||||
|**_Raising funds_**|||||
|- Fundraising costs|529|-|-|529|
|. Fundraising events costs|214|-|-|214|
|. Shops and lottery expenditure|2,363|-|-|2,363|
|. Investment management costs|11|-|2|13|
||------------------|-----------------|---------------|------------------|
||3,117|-|2|3,119|
||------------------|-----------------|--------------|------------------|
|**_Charitable activities_**|||||
|. In patient services|95|1,612|-|1,707|
|. Day care services|463|30|-|493|
|. Homecare services|695|129|-|824|
|. Overall clinical support|1,515|23|-|1,538|
||--------------------|------------------|----------------|---------------------|
||2,768|1,794|-|4,562|
||--------------------|------------------|----------------|---------------------|
|**Total expenditure**|**5,885**|**1,794**|**2**|**7,681**|
||--------------------|------------------|----------------|---------------------|
|**Net expenditure before**|||||
|**gains on investments**|1,912|(1)|(2)|1,909|
|Net (losses)/gains on investments|(65)|-|(4)|(69)|
|Pension revaluation gain|153|-|-|153|
||--------------------|------------------|----------------|---------------------|
|**Net expenditure**|2,000|(1)|(6)|1,993|
||=========|=========|=========|=========|



56 

57 



St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

St Luke’s Hospice (Harrow & Brent) Ltd. Notes To The Financial Statements (Continued) For The Year Ended 31 December 2021 

## **20. THE CAREER AVERAGE REVALUED EARNING SCHEME (PENSIONS TRUST)** 

Before 1 May 2015, the group offered a multi-employer pension scheme providing a defined benefit (career average) pension for members. 

St Luke’s Hospice (Harrow and Brent) participated in the multi-employer scheme which provides benefits to some 36 non-associated employers. The scheme is a defined benefit scheme in the UK. 

It is not possible for the charity to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore it accounts for the scheme as a defined contribution scheme. 

The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK. 

The scheme is classified as a ‘last-man standing arrangement’. Therefore the charity is potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit following their withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis upon withdrawal from the scheme. 

A full actuarial valuation for the scheme was carried out at 30 September 2019. This valuation showed assets of £79m, (2016 valuation £60.45m) and liabilities of £93.9m (2016 valuation £85.3m) creating a deficit of £14.9m (2016 – Deficit £24.85m). To eliminate this funding shortfall, the Pension Scheme Trustee asked the participating employers to pay additional contributions to the scheme as follows: 

|**RECONCILIATION OF OPENING AND CLOSING PROVISIONS**||**Year ended**|
|---|---|---|
|||31 December 2021|
|||(£000s)|
|Provision at start of period||477|
|Unwinding of the discount factor (interest expense)||2|
|Defcit contribution paid||(68)|
|Re measurements - impact of any change in assumptions||(12)|
|Re measurements - amendments to the contribution schedule|||
|||--------------|
|Provision at end of period||399|
|||======|
||**2021**|**2020**|
||£’000|£’000|
|Amounts due within one year|67|68|
|Amounts due after one year|332|409|
||-----------------|-----------------|
||399|477|
||========|========|



The above reconciliations includes defined contribution schemes and future service contributions (i.e. excluding any deficit reduction payments) to defined benefit schemes which are treated as defined contribution schemes. 

## **DEFICIT CONTRIBUTIONS FROM ALL PARTICIPATING EMPLOYER** 

|From 1 April 2021 to 30 September<br>2027|£1,530,000  per annum<br>(payable monthlyand increasingby3.0% eachyear on 1st April)|
|---|---|



The recovery plan contributions are allocated to each participating employer in line with their estimated share of the scheme liabilities. 

During 2021 St Luke’s Hospice (Harrow and Brent) contributed £68k as their deemed share. Where the scheme is in deficit and where the participating employer has agreed to a deficit funding arrangement, the employer recognises a liability for this obligation. The amount recognised is the net present value of the deficit reduction contributions payable under the agreement that relates to the deficit. The present value is calculated using the discount rate detailed in these disclosures. The unwinding of the discount rate is recognised as a finance cost. 

|**ASSUMPTIONS**|**31 December 2021**|**31 December 2020**|
|---|---|---|
||% per annum|% per annum|
|Rate of discount|1.42|0.42|
||=====|======|



The discount rates shown above are the equivalent single discount rates which, when used to discount the future recovery plan contributions due, would give the same results as using a full AA corporate bond yield curve to discount the same recovery plan contributions. 

|**PRESENT VALUES OF PROVISION**|**31 December 2021**|**31 December 2020**|
|---|---|---|
||**(£000s)**|**(£000s)**|
|Present value of provision|399|477|
||=====|======|



58 

59 





**St Luke’s Hospice, Kenton Grange, Kenton Road, Harrow, HA3 0YG 020 8382 8000 info@stlukes-hospice.org @stlukesharrow stlukeshospice stlukeshospice** Registered Charity Number: 298555 

**www.stlukes-hospice.org** 

60 

