Company numb•r. 2184005
Charlty number. 298164
•• of Kent
Hospice
THE HEART OF KENT HOSPICE
(A COMPANY LIMrrED BY GUARAKfEE)
TRUSTEES. REPORT AND CONSOLIDATED FINANCIAL
STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

THE HEART OF KENT HOSPICE
(A Company Ilmltod by guarnnto81
CONTENTS
FOR THE YEAR ENDEO 3t AIARCH 2024
Reference and administratlve dotsils
Truste8s' reFK)rt
Ind#￿￿lent audltors. rgPQrt
18
Con801hJated ststernent of finanL?al activitie$
ConsolwJ8tsd and charlty balanc8 Sheets
23
Consol*J8ted statsment of ¢ash
24
es lo the financlal ststements

THE HEART OF KEMT HOSPICE
(A Company Ilmltod by guarnnt••l
REFERENCE AND ADMINISTRATIVE INFORMATK)N
FOR THE YEAR EIIDED 31 MARCH 2024
Patron
Geraldine Allinson OBE
Trust•es
Ms A MllThngton (Chalr)
Mrs S G St C Cooper
Mrs S J Hay85 {appoint8d 13 November 2023)
Mrs E M Howe OBE {reslgned 13 November 2023)
Mr G Hunter (Deputy Ch8ir} {rgsigned 13 November 2023)
Dr N Jegard
Mrs D J Jones lappolntsd 13 November 2023)
Mr K A Kassam-Touflc
Mr M J Kirby (appointed 13 Nov￿nbor 20231
M1s5 S Pa
Ms R Panls
Ms E Prlce
MrHT8Smith
Mr S Thompson
MsLVui
MsEJBWhite
Company r•glst•r•d numbor 2184005
Ch•rlty r•g18t•r•d numb•r
298164
R•gl8t•r•d offlc•
The Heart of Kent Hospice
Preston Hall
Aylesford
Kent
ME20 7PU
Chl•f Ex•cut5v• Offlc•r
Ms R Streèt
S•Dlor mana￿rnant T••m
Mrs K Harrison, Patient Sorvlces Director
Dr G Parker MBBS (Land) FRCP, Lead MedScal Consultant
MS A Kelly, Incom8 G8n•ralion Dlrector
Mrs K Dackomb8. Flnance Dlrector
Ind•pond•nt Audltorn
Undeyer Franus Forguson LThit8d
North House, 198 High Street
Tonbridge
Kent
TN918E
PrfnclpAI Bankèrs
Barclays Bank p
Fremlln Walk
Maidstone
ME14 1QG
Inv••tm•nt Advl$•r•
Newton Investment Management
BNY Mellon Centre
160 Queen Vlthrla Streat
London
EC4V 4LA

THE HEART OF KENT Hospice
(A comp•ny Ilmlted by gu•rnntet)
REFERENCE AND ADMINISTRATIVE INFORMATION
FOR ThIE YEAR ENDED 31 MARCH 2024
Soll¢ltors
Cripps LLP
Numb8r22
Mount Ephralm
Tunbridge Wolls
Kent
TN4 8AS

THE HEART OF KENT HOSPICE
(A company limitad by guarnnt••)
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 AIARCH 2024
The Trust998 pr08ent their annual report togatherwrlh th8 audited finan¢ial statements of the group and
the company for tr.e year to 31 March 2024. The Trustees confirm that thè annual r•port and financial
statements of the ￿MpanY comply with thg current statutory requirements. th8 r8quirements of the
mpanY$ govgming doujmenl arbd the provlslons of the Statement of Recc¥nmend8d Practice
(SORP), applicable to chadlles prgparing their 8c¢xunts in accordance with the Flnancial Reporting
Stsndard appllc•ble in the UK and Republic of Ireland (FRS 102) {effeclNe 1 January 2019).
STrUCTURE, GOVERNANCE AND IAANAGeMENT
Heart of Kent Hospke is a charity. number 298164 and a company Ilmltod by gu8fdnteo. number
2184005,. its Memorandum and Articles ofAssoL¥ation constttute th6 goveming documonts.
prlnclpal areas of tharftable activlty are the wovlsk)n of sp8ciallst palliative care $8rvicos in the
heart of Kent area. including the boroughs of Maldstone and Tonbridge and Malling. These semces
include an Inpatient Unlt, Outpatient Se￿[C9s. support thorapies. a Hospice Hub programme.
communlty Services. demantia sèrvices, counselling, education and tralnlng, and S￿￿tual care.
Th• gov•mlng docum•nt
Tho Hosplce is a ¢ompany Ilmrted by guarantee and does not have share caprtal. The con8tilution of
the Hospice Is set out Sn the Articles of Assoaalion which were18St reviewed and r8vl8ed In May 2021.
Th• gOV•man￿ struc￿r0
Ourlng thls flnandal year the Board of Tnjstees had four maln sub commths which met quartgrfy..
Clini￿1 Govemanca Commtttea. Financa and Income Generallon Commlttee, Govemancè, Risk and
Remunwalion Commrltse and a Nomlnatlons and Trustoe D8velopmgnt Commltt88. Meetlrys are held
both in person and el8ctronically as required.
The Board of Trustaes is responsible and accountable for the govemance of the Hospice" it tnet six
tlmes In the year. The Chief ExecutN8 18 responsible forthe day-t￿daY management of Hospice.
Charlty gov•rn•￿ ¢od•
The Board has full and carefijl regard to the Charity Govemanc8 C¢>de and u88S th8 ccth as its prfndpal
benchmark. The Board is ¢ommitted to continuous improvement and development.
Ro¢rulknant and appolntment of now Two1000
One of the roth of the Govemanco, Rlsk and Renumoralbn C¢)Mm￿tea 13 lo r8cnJtt, Induct and traln
Trusta6s and thls 18 del8gat8d to th8 Nominatrons and Trustse Developmgnt Commltt68. Tha Board
actwgty promotes diversty and seeks Trustees from a range of backgrounds. Adv9rtisoments for new
Tnjstees ar8 publishod on rel8vant websites. on the Hospice's website. through Pxal ne￿orkS and in
the Hospice newsletter Sf appropdate. Only Members of the Hosp1￿ who are 818ded by the Board of
Trustees c8n be nominated as Trustees by th¢ Gov6man¢e. Rlsk and RernUneratiQ￿ Committee. The
Trustees are elacted for a term of three yaars, r8nowable for a further three years. The Chair 18
appok)ted for a fNe-year tem).
Pollchs and pro¢•durn8 for the Indu¢llon and tralnlng ol Truste8•
Tho Hosplca UK d)uJment entiued 'lnduction of Naw Tru$ltss' as well as the Charlty Trustee welo?me
pack publlshed by the Charity Commission are used as models for Trustee induction and tr8SnSng. All
Trustses recelve a thorough induction and seek to ensu￿ through tho govgrTrance slruclure that Ihe
Board compliès wlth b•8t praclc• rèquiramarrts.

THE HEART OF KENT HOSPICE
(A wmpany Ilmlt•d by guarant•e)
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Twsts• ¢od• of conduct
Tho Board adharas to the Hosplce's Code of Conduct for col￿gueS and volunteers. The Board tak
Its leadershlp role in upholdlng the values of the Hosplc8 very serfousty. The Board has adopted the
Hospice's cultsjrg framework and conducts itseff In Ilne ￿th the Hosplcg'5 behavioural 8tand8nls.
The wld•r n•tworf(
Tho F*Jsplc& Is a membgr of Hosplcg UK. Tha Chair ctr￿f ExgcA5tÈve attend Hospk8 UK meetings
wlth other Chalrs and Chief Exècutlves in thg South-East Reglon and the Chlef Ex8(yJtfve nets¥ork8
tjoth looally and na￿onalty. The management toam ha5 well developed nthork Ilnks with a wlde rdngo
of 8xt8mal Organisations localty and nationalty-
Rlsk m•n•gemont
A risk management framework is agr8•d annually by the Board. Thls Include8 8 RL8k Register wh
has developad to id#ntlfy rfsks, mitl9ations, and conllngency actlons. Thls Rlsk Reglstor is
review8d and updated monthty by the EXe￿￿ve Team. Risks are re￿9wed quarterly by tho r818vant
Tnjstee Sub Commfft88 and key straleglc rfsks are revlewed quarterly by the Board ofTru$te8s. On an
annual basls. the Board rgviews tha enllre risk register. agrees a rssk threshohj and prepar88 a risk
appotite stat6m8nt.
It Is r8cogni$èd that this syst8m can onty provlde reas(Thble (not ab801ute) reassurance that major
IL8ks are ￿Ing ad8quat8iy managed.
This year, th8 maln potentlal rlsks have InlhJ8nced by w¥ga IncTea8e pres¥uros and the cogt4)f-
vlng crfsls in th8 UK.
The main rlsks mOn[t￿0d are those that co￿￿ le*J to:
Financial sustainabllty being compromlsed.
Pallent exp9ri8nce dimlnlshlng; and
Strateglc goals not being achieved
Colleague8 and Trustees have worked dosely togethw In the year to mitigat& these risks. FinarKial
risks are mibgated by regularty revi¢wlng our financlal position thmugh management ac£ounts. Cash
fkn¥ r￿lIe11.￿g. rgforecasting, and setting bng term financial plans.
Mairttalnlng levels of pat￿￿1 8xp8rf8nce is a prlorfty and the feedback we rec8lvo demonstrat68
thal we are able to achigve high lev818 of pallent Balisfactlon. Tho Hospl¢e uses the Outwme
Assessmgnt and Complexlty Co118boratfv8 IOACCI tools to a$$88s patient Out￿m9￿. 8trdteglc goals
are set annualty. and progres8 18 monitored at &xecthve aTrJ Board meetings.
OBJecTNES AND AcnvmES
The Hospice's Obl￿ts. a8 set in the Articth of Association. aro the relief oflhe needs ofthosa who
aro suff8￿ng from a chronic or teTmlnal Illness, d15abthty. or dlsease ané in particular, but Th)t so as to
Ilmit the generallty of the foregolng, by..
al the provlsion of an Inpatient Unlt. Oulpati¢nt centre, communty servlce and bereavement servi¢e In
the Kerrt and Medway arga for such persons and their relatives and carers;
b} to conduc& promot8 or enwurage research Into the we and Ireaknent of paugnts with progr&s8ive
lif&thr8atenlng diseases and to putll8h the b8noficial rosults of any rese?￿h undertakan by tha Charty,

THE HEART OF KENT HOSPICE
(A company limit•d by gu•ronts•)
TrUSTEES' REPORT
FOR THE YEAR ENDED 31 AIARCH 2024
c) to promote the pdrKaples and practice of palliative caro throughout the WKlgr ￿MMUnty by a8slsting
In MU￿ profasslonal trolnlng and education;
d}to provido and facilttat8 the provision of physlcal. sodal. and psychological care and spiritual help for
patients, relatives orcareryJ under the car8 of the Charlty and for the colla89￿8$ and volunteer3 working
with them.
Our vlslon
Our wsron i¥ that everyon8 Ilving ￿th a 1grmln81 Illness in our communty wlll achlevo the best quality
of lff•. We seek to achieve this by enabllng peoplo wllh a termlnal illn8ss In our communty to live In
comfort, wlth Independence and dlgnity to thg end of their lives. and to support those ¢h)sest to them.
Our value8 and cultur• framev
Our culture, values and behavlours guida our declsion rna￿ng and how wè conduct oursefves in our
work. They ensure all pati8nls. arKI Ihelr famillos rooeive tha very best care dsy in and day (Art. Our
values ar8 Comp8ssion. Integrity, Respact and Teamwork.
The H08plce has a culture framowork véhl¢h celebrates ourvalues and help8 coifèagu8s and volunteers
putthesa valu8$ Into action. The culture framgwor1( Includes four core ￿haVioUrs., I care. l own, I leam.
and l improve. with ass(Klated behavlour81 standard8 whlth Nn through how we recru( d8velop, and
retsin Qui tsam.
Dlvernty and Incluslon
Th8 Hosplce Is commtited to belng an equal opportunities empkny8r. This moans that d8clslons
concemlng all aspects of employment will be based on the needs of the organisation and not any
assumptions based on sex, race, age, disablléty. 9ender reasslgnment, sexual orientation, marri8d or
civil partnership status. pregnan¢y or matemity. rel￿10n. or belief. All ￿lleagUeS are required to abide
by equality, dlversty, and inclusion rKinciple$ as set out In our polkies and cDde of condud.
Th8 Hosplce 18 commltted to prowding skilled and compassionate cara in a supporUve environment
bawj on mutual respgrt and trust. whkh recognises and values th8 difference of every indlvldual. be
they patient cargr. colleagu8 volunteer or vlsilor. The Chlef Executivg is th8 oxecutN8 Sponsor of th
work and 1$ supported by wlleagues in thg Belonging Wcyklng Group.
t￿rIng the year, lh& Hospice has been accrgdttod as wcrfking towards belng a Dementia Friendly
Empbyer. a Disabilty Confident Committed Employ8r and has Signgd up to th& Charter for EM￿0Yers
Commltted to Mental Heafth.
Two colleagues are tralned and appolnted as the Hosplce'8 Freedom to Speak up Guardlans and they
support colleagues to speak up rfthey fe81 that th6y are unable to do so through other routes.
Our 8trat•glc prloriti•s
In the finandal year, we were conduding our work against th8 Charity's fvo strategic priorities for the
P8ri0d from 1 AprTI 2021 10 31 March 2024..
1. Local ￿re. We wlll establSsh a model of local Hosplc8 supwt t￿wgholrt our communmes.
2. Fl8xlbl•¥ p0rson￿nIr•d carn: We will develop our seNces so that they can mget a wde range of
patient and farn1￿ needs.

THE HEART OF KENT HOSPICE
(A mpany Ilmltod by guarnnt••l
TRUSTEES, REPORT
R)R THE E14DED 3f MARCH 2024
3. S￿¢1•119t car•: We wll wovlde speclolissd caro to every patient and maintain our iepulation as a
centre of excell8nce.
4. Sklll•d, Gompasslonatg ¢ar•: W8 ￿11 be the organ18atlon of tholce lor coll8agu88 and vo*Jnteers.
5. Caro f¢r our ¢au¥e: We enable our local ￿MMunity to rtyard the Hosplce as the hxal ¢aus& to
support.
During the ygar colléagues from ￿0$$ the Hospice collaboratsd to develop our next threevy8ar
strotsgy whlch was approved by the Board of Trustees and officlally la￿ched kn *)rll 2024.
Our 2024-2027 strategy will focus on four priority areas..
1. Socurfng In¢om• and futyr• SUC￿$$
Heart of Kgnt Hosplc8 can only conttnu8 to provlde outstandlng palllativg and end-of4ife care and help
n mor8 people 11 we have the fvnds to do 11. We nggd tg grow our Incomo and $eeure plans to
relocate to a newty buitt Hospice.
l Ext•nding tho rM¢h of our sp•¢ialist palllatlvo and ond4rf-IK• caro
Agalnst a backdrop of Increaslng dgmand for our servlces. we need to Id8nlify h¢)w we can reach moro
people. We wll revlew our m¢yJ8ls of care and seek to flnd way$ to ensure we are th8re for everyone
who ngeds our support.
3. Supportlng our colhaguo• and vo￿nte•r8 lo a¢hhvo and thr
Our Hospice makes a real difference to local peopk because w8 have fin￿edIble teams of coleague8
and voluntegrs. Ensuring that our Golleagues and volunte6rs can thrive at WOTk is a crlbcal priorty for
ow fvturp success.
Ewndlng our r•putatlon and rKognltlon a• an outstandlng organlsatl¢)n
Qualty and excellence are at the he8rt of everything we do. and ow ￿tstandIng raputallon lies at I
oore of achi8Mng our strategic plan.
More Informallon can b9 found aL'
lour-vlsl

THE HEART OF KENT HOSPICE
{A ￿MP•nY Ilmlt•d by guarants8}
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Pationt •orvlc•¥ providod
Heart of Kant H05pl¢x Is a 8P8clallst palliativg car8 and 8nd of Iwe carg provlder, whlch offer8 8UPPQrt
to patients vrilh lermlnal Iln8888s knL4uding those wth demerrtia. tt has b8ds for up to t6n inpatlents 8nd
an outpatient Fl.ospice Hub for all patients and carers to access. The Hospice curranoy cares for over
1,Th)O patlents and thgir carers at any one timo In tha communlty.
The knpke ha¥ embedded the usa of outcome measure5 throughoul all cllnlcal areas uslng lh8
Outcome Assessment Complety CollaboratN& (OACCI national toolknt. This enabl8sthe cllnical teams
to undarstand batter the paljent and carar needs and measura indivtdual and sorytce ¢JJtcomes for
patients. Thg tools used as part of the OACC sutte 8nables support and care lo te delfvorod "al the
right time. in the right place by Ihe right P8r80n.'
Tf* Plospice off8rs a range of senA¢es whlch include..
Inpathnt sorvk08
The Inpatlgnt Unit has ten single 8n8ulta bedrooms and provkles 24 hour. sèv6n day a week ¢aro. for
patlents. al year round. Palents are boked after In th8 Inpatient UnSt for a vartety of reasons Including:
Short temi assessment and management of patients wfth complax andlor UnStsb￿ nèeds, be
they physlcal. p$y¢hological, soclal or spiritual
Rehabilitation a)d adaptation to changes In fijnction assodated wlth dlsease progrèsslon
andlor treatsTrent
ca￿ wi last days of life
Care after death
Communlty Ba8od S•rvI￿8
The Hospico provldes speclali8t palllative carg advice and support for patients, carers. and healthcare
profes81onals In tho communty. These t9ams have an in4apth speryalist knothlge of the asse8smenl
and managgmantof physical, psycholcglcal, emotional. soclal, and 8plritL￿l n88ds lo reduce syynptoms,
sufferfng and dl8tress. including wmplex symptom mana98menl.
The teams are also able to support In analysing complex clinlcal de￿slon9 where medical and personal
interests are finety balanced by apP￿.ng relovant ethi(zl 8nd legal roasoning alongside dinical
a580ssmant. They also provide multldisciplinary speclallsl 8dvlce. support, 8ducatfon. and training to
th& wid8r care t8am who is providing direct corejgvel pall￿11¥8 cara to the ￿r$On.
Th888 teams Include:
Ho8plco Cofflmunlty Toam
Th9 Hospicfy Ctjnmunity Team provid￿ hlgh qualty. sevén day a week. Speclalist palliatlve Care a￿￿•
for thosg palionts with a progresswe lrfe limibng illness who are belng car8d for at home and to offer
support to their famity, carers, and fri•nd$. The team has a skill mix of Palliatlve Care Consumants.
Doctors In trainlng placéments, Nurses, Paramedics and Hèaithcare Kssistants, all conlrlbute to
pa￿ents and carers belrvJ seen al the rlght tlm8, In the rlght piaGe by Ihe right person.
y pro￿de..
Cllnlcal assessment and onwlng support to moxlml3e symptom wntrol
Twlce weakty drop4n s&ssions via Ihe Hosplce Hub dropln servlces, oul)atient appolntrnents,
home telephone, or vldeo a88e8sments
Advance care p￿nnIng aThJ support for pallents ￿th thelr preferences and wishes
Ad¥Ace and supyortfor external healthcare prof8S8lonals

THE HEART OF KeNT HOSPICE
(A compaDy Ilmltod by guarnnt••l
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Hospke D¢m•ntl• T•am
Tho Hospi¢9 D¢mentla Team takès referrals for dementta patlents earty on in th8lr Illness to enabla
advance car8 planning and offerlng Support and education to patlents and carers. The Head of th8
Domenlia Team is sUPPOrtgd by an experi6nced Cllnlcal Nurse Speualls( Staff Nurse. and iwo
Healthcare A8818tants. aThJ they all support palionts and carers In thoir ¢)wn homes or wi care homas.
Thay provide:
A morthly D￿￿ntia Café held in Magnolia Place Hospice Hub
The Maklng Memori83@ programme, wlM¢h is a weekly, six-￿tak dementla w(varamme ft)r
patients and their carers
A carer sUPPOrt group providing rKe*ereav8ment #nd post-bereavement supportfc* carers
24hour Dem8nlra Helpline
Forynal and informal training for carers and hgdthcare professKJnal$
Th• Cwo Homo T•am
Funding from th8 Kenl 8nd Madway Integralgd Car8 Board IICB) for the provlsk)n of a Proactivg
palllalv8 and gnd of Irfa care t8am to support r8sldents in Care Homes, ceased abrupty In June 2023.
The Communlty Teams conlinueto supwrt pati?nts in Care Hom•s and thelrfamllles, on a referral and
a$ needed ba518.
F•mlty Support T•am
Th8 Famlty Supwrt Team provid88 counsalling, soc•al work for chiklren, young peopl8 and famil￿.
welfare advic8 and spldtual support, léd by our Spiritual Lead. vlth volunt8er support. to palents and
thgir loved on85 Wfthin th8 Hosplce Hub and Inpallent Unit. Thls support Is offered Pffjwbereavament to
tho Pa￿entS andlor their loved on88, at the tlmg of the death and Into bargavement.
W￿￿ng in close liaison wlth the prfmary heath care team, thg Famity Suppcfft Team provides:
Pre apd post bereavomént coUr￿lI5ng
Family and chiklr8n support
Welfare support
Splrhual Care
Compassi￿ate N6lghbour8
The Plospice Hub programme is held in Magnolla Placo Mthln the HOSPI￿ and ￿ as follows:
Monday and Thursday: Ekcpwin sessions wlth no referral required for patlents. their loved ones
aTrJ carer5. Thi5 hub model provides a On￿lOP￿hoP to access support symptom and
paln control. advanced care planning, social 8UPPOrt, spirttual. emotlonal. and w8ifafe 811PPOrt.
Tuesday.. The Dementia team run the Making M8mories@ programme.
Wednesday.. Bereavement dropin group, SUPPOTting famllies and loved on88 to process grf
and bereavement in a social setting. Individual bereav6ment counselling is also available.
Friday: Twlce a month. In partnership with the Motor Neurone Disease Associallon IMNDA). a
drO￿]n group is njn for pattants with Molor Neurone Disease.
Saturday: Once a month 8 Damentla Café Is run in Ihe Hospicè. for peoplg With Demgntia. arKI
their car8rs and loved ones, to attand.
Saturday.. Onc8 a month e Ylme for You. f8mlty sesslon Is Nn in the Hospice Hub", these are
drop-in, no appointmont ne¢888ary sessions providing an￿CiPatOry grief support for children
and famili#s.

THE HEART OF KENT HOSPICE
(A company Ilmlt•d by guarant•o}
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Th•rapl•s
O(%upalional th8rapy and physiotherapy can ￿ offared to Hosprce patlents on the Inpati6nt Un5t and
through the Hospli% Hub as requlre(l.
Educatlon and d•v8lopm•nl
The Education T8am provlde internal and extemal clinical training Indudlng, clinilxl statutory aThJ
mandatory training $88s*)n¥ where the Educats'on Team supports coif8ague$ to achi8Vg the dlnlGal
compet6nde8 as raquireil.
The Edu¢ation Team also provtde trainlng on all aspects of palllatlve ané end￿f-lIfe care includlng
provldlng multidisapllnary specialist advlce, support. educatlon. and Irainlng to the nuf8ing homes and
other healthcare profes5ional8 who are providing dirèct core lev81 palliafve care lo Ihe petson. They
are part of the Kent and Medway Collaboratwg for tralning and education and provlde Kent County
Councal funded tralnir#J for care ￿me8.
Th8 Heart of Kent Hospice faclilales the Europ8an Cerbficats In Essenlial Palliatw8 Care IECEPCI
whith Is a distance l•aming course almod al h8lplng profasslonals consdldate and devak)p th￿r
palllalve care conlkjence and oxpgrtlse. Tho course L8 al80 dgslgned to me•t th8 needs ot heaithrxre
professiona15 new to specjalist palllative care seprflce8 who y￿sh to 881ablbh a strong foundation of
knowfed98 on wh￿h to build specialist knowledge and skllL8.
The Education Toam also support the Head of Inpatient Unitto ensu￿ the Standards requlred lo delNer
outstanding carg on the Inpatient Unlt arg met. The Practice Developmènt Nurse works wtth nurs88 on
Iheir induction. precaptorship and rgtum to practice, as well as siud$nt nurnes arKI the inpatient unit
team to complete their practical and tr*or&*'ral compelenci0$.
Tha Hosplca worf(ed wlth the Integialed Care Board (ICB} and Acut8Trusts to support Winter Pressur95
in 2023124 by collaboratlng in a numbèr of projects:
British Red Cross Paliative Care Ambulance transfers from horne 01 hospltal to the Hospice.
Admitting A(xJte trust patlents to Iwo de51gnaled beds on IPU to faaltste hospital discharge.
Jolnlng the Maidstone and Tunbrfdg8 Wells NHS Trust (MTVV) tel&tracking system for capadty
and bed managemont.
Earty Id8ntMcatiDn at th8 end of lffg wdect.
Out of Hour5 crL8ls hub t81ophDn6 $UPPOrt scheme.
Supportlng we8￿Y L￿al Heatth Economy s￿000n response calls.

THE HEART OF KENT HOSPICE
IA wnpany Ilmltod by guar•nt••)
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 AVIRCH 2024
STrATEGIC REPORT
ACHIEVEMENTS AND PERFORMANCE
Quallty A•¥uranc•
Following a in3pectlon by the Care Quallty Commission (CQCI in Fobru8ry 2017, the Hospice
achièved an overall rating of OLrtstsnding. gaining Outstanding In Caring and Responswe domalns and
Good in Safe, Eff9dive and Well-Led. Monthly CQC monitoring started during the pandemic and is
o)ntinuing as their model of inspection on need and risks Identsfied. We parfjclpalgd in a Dirèct
Monitodng Ass8ssment ￿th th8 cac in January 2023 and tha IrwoGtor found no reason. atthat time.
forfurthar regulated acttvtty or inspection.
The new CQC New Slnglwssessm8nt Framework was introdLKed in late 2023.
Palienucarer feedback is a vital part of leamSng and imwovoment for HospirA, this 18 gath8r811 vla:
Website feedback form.
Imiofve w815b8lng 8urv8ys.
Palienl and Carer engagement group $urvay8 linked to coc"r 8tai8ments.
Feedback from Medical &xamSner ref8rraLs.
General Hosplce 8nqulrles email.
DiroL* pallent fegdback from patientslc8rers at Board.
P*nt seThices report quÈrterly to the CNni¢o1 Governance Commlttee.
clknlc41 manag8ment and medi¢lne8 manag8mgnt meetlngs takg Pla￿ coverfng lopi(3 such as
safeguarding, audlt. affimiatlons, adversa comments, complaints, and Incldents. An Audit and Research
Group meots every eight week8 to rgview and monrtor the ￿re clnical audits and to ènsure the
knplemontation of any adions or leaming from audit findings. It abo encourages each dlniGal team to
undertake ot least two sorvice specific aud118 per yoar. Monthly spot theGks ar¢ carried out across
dinlcal area8 to ensure qu811ty and stsndards are malntained.
The Fk)splcé Sutffitts quart8dy dats to Hospice UK'S patlènt safety benthm8rklng programme. The data
submitted and bgn¢hmart(ed includos data. patient falls. pr888ure ukers and madldne errors and
we arg be￿hMarked as a small hospice (10 beds).
HosrAce UK b8nthmarking outcom68 are shared at Clinical Govemance Commthe.
The Hospice has e8tsbli8hed a developmont framewort to support colleagues, peT¥onal career
development. Members of the senior nursing téam8 are supported lo untl8rtak8 Non-M8dical
Prescdblng and Advanced Assassmènt Skllls training. W8 are also supporting two Healthcare
AssIst￿ts to complètè Nurse Associate Tralnlng, whlch Is a rouie Into becomlrvj a qualified Tegistered
nurse.
In the Monckton Educatlon Centrg. we delNer the Hospice's extem81 and internal pr0grarrfft￿ of hpJ
quality palli8lfve an(J endwof-life care training cours88. Bespoke tralning is carried out in nurslng and
care homes bythe EducationTeam: thistraining ¢an b6 Sukwrted by'oxp8rience days" on the Inpationl
Unit.
Senlor Clinidans attend the Kent and ma￿aY ICB End of Lrfg Group m&ètlngs monthty to work In
Ilaboration w6th ¢)thgr ag8nctes to formulate and implement a Kent and Medway ICB End of Lrfe
8trategy.
10

THE HEART OF KEKf HOSPICE
(A ￿mpanY Ilmlt•d by gu•rantee)
TRUSTEES. REPORT
FOR THE YEAR ENDED 31 AIARCH 2024
The Patlent SeTvices Director and Head of Hospice Dgmentia Team attènd all ralovant 8a(knr groups
Indudlng a Domenlta Straleglc Implem8ntallon Group, a Cancer Improvement Group, plus Frailty and
Ageing Well Stratsgy meeUngs.
Coll8aguos from Clnical sorvices presented postgrs at H05F4c8 UK Conference In November 2023 arKI
delN8red a verbal pres8ntallon on improvements to our ¢omeal donauon process at the Palliatlve Care
Congress in March 2024.
K•y Porfornianco Indlcatorn (KPl*)
The Hosp1￿ uses sevèral KPl$ and dashboards to monitor outputs achl8v&d by actMtle8. The Cllnical
Dashboard is produced monthly and consists of nne key Metri￿ induding. caseload, number of
referraLs, bed octupancy and IPU knv. and complaints.
Inpatlent Unlt
During the year to 31 March 2024 a total number of 3,238 bed days (2023: 3,238) ware availablg. Wthln
th• period of th• financial y•ar there were 237 inpatient slays {2023.' 2041. of which 232 {2023.. 1991
were first admissions and 5 (2023: 51 were repoat admisslons. The averag& length of an Inpatient stay
was 8 day512023= 10}.
Hosplce Communlty Servl
Tha Mu￿$killed Hospice Communty Sgrvices t8am8 hav8 officientty mel the demand of a busy and
growlng casoload. Th• averag• caseload durlng the ye8rwa5 999 patients {2023: 925). with the overall
CaSek￿ Increaslng by 6%12023.' 20% Incraase) y8ar on year.
Durfng the year ended 31 March 2024. the total numbarofpatlents cared for bythe Hosplce Community
Services teams was 2.089. (2023.. 1.973) of which the total referrals was 1,177 (2023: 1,034). The
breakdown of the total number of rof8rrals is 75912023: 7771 for thg Hosptco Community Team,192
{2023.' 227) for the Hospico Demontia Team and 22612023: 301 for the Care Home team.
Our Hosplce Communty Tgam conduded 1.458 {2023'. 1,213) hom8 ￿SIts, oulpatient appointments,
t818phone and VId￿ ass0$5ments and made a lotsl of 18.938 (2023.. 18,9761 telephone calls. Our
Hosplce Dementla Team conducted 295 {2023.. 338) h¢)mg vlslts, lelephone. and video assessments
and made a It)tal of 3.401 (2023.. 4.3061 telephon& calls. The Care Home Team conductod 416 (2023..
1721 homg visits, outpatient app0intrr￿nts, telephone and ￿de0 asse8smgnts and mado a total of 1,952
(2023.. 595) telephone calLs.
Ourlng the yeor 738 pallents dl9(1 (2023.. 709).
Famlly Support Tmm
During the y8ar, th8 number of ber8av8ment counselling referrals was 301 {2023: 2761 and we￿are
referrals were 24712023: 222). The number of Hospice Hub attendan￿S in the yaar were 3.246 {2023..
2,5111 and th6 number of patlent and famly outpatierrt contacts for counselling and sodal work was
81112023: 1,012).
11

THE HEART OF KENT HOSPICE
IA company Ilmltvd by guarantsèl
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 AIARCH 2024
Infonnatlon Tochnology
The Head of Information arKI Quallty Assurancè Is resp¢)nslble lor thg management of the rango of
Hosplce databases and works closety wlth Heads of Departments and th8 Hospbce's ￿ provider to
f*llltste best u88 and safe storage of avallable data.
Thls year wg once again successfulty mot the Data Security and Protectitin toolklt requlr&ments and
th8 annual ass8s5ment we submitted was approved. Thls enables us to u¥e NHS Connecting for Health
systwns and samces suth ay N3. Thls wll enable the medical and dSnical tearr6 at the Hospicè to
share and access relevgnt patient irrfomialon kn a $o¢uro mannerand Srp.prove th8 overall Gwrdinatb)n
of care.
Cllnical colleagues ar8 using Integrated Palliative Care Oulcome Scale IIPOSI to measure patient
oUt￿Me$ whlch will onabl8 th8 Hospice to report into Public Health England's naw PalllatSve Care
Infomiation Framework. Oulcome measures are u88d to triage patients 8co)rding to thelr needs.
W8 report In19rnalty on kay perfomiance Ind￿ath monthly and share Infomiation wrth Kgnt and
way ICB as requlred for the grant in ald agreemgnt. Wo aL80 submit data to Hospice UK lo enabl•
us to ben¢hmark drug IncKl8nts, and $llps. trfps and falls agalnst local and n8lonal data.
Inv•m• Generatlon
I￿orne Is genèrated through a rolllng programme of fundralslng activty, lottery and our neiwork of reta51
shops. Our ambrbon for 2023124 was to re-estsbli$h sUStsinab￿ income streams whi¢h had been
npacted by COVID-19 and activat8 plans whlch will ￿ab￿ us to r8lurn to pre•andemiG 18vel8 of
cipation and Incomg.
Throughout tre year. we cOn￿n￿ed to experienc8 a cautious response from the pubfic. especially
reialing to fundraising events and challénga8, with slightty b)wer participation numbers tt)an planned in
som8 areas. This was h¢)wever offset by higher than averag8 fundraising pèr person for some mass
parbcipalion actiwties. We 8uccessfulty engaged a number of new corporate supporters through
incrèased notsvorknng and selllng sponsorship for th8 Shaun the Sheep In the Hoart of Kent art tr811
{2024125). Thls activrty has also attracted almost doufAe th81gval of SL*wl and communty support
than our previous tr811 In 2021 (Elmerfs Blg Hèart of Kent Parad81.
Wo are grateful lo a numbgrofhigh va￿9 supwrters {trusts and major dorm}fortheiron%oing support
of the Hospicè.
Cfverall, )lJndraising exceeded our target durfng 2023124 due to the gen8r08ty of son* key IndhAdual
supporters who made un8ollclt8d don8tk)ns and the nouficatlon of $ov8ral partknLarty signlflcant gNts
In Wllls.
r retail shops significanlty over-achievod their sales target for the yaar. supported by a focus on
prSong, reducing h)st trading days and incrèasing resourc8. Careful budget settlng and monltorlng of
expenditur8 also onabled the tsam to exceed net profrt tsrgets.
The Finance and Incom8 GeneratM)n Committee mgats quarterfy to oversee income generation actbvtty
and mOn￿r progress.
Expendtlure on raislng funds (not including non<haritabl8 trading 8XP8ny8s- note 71 Incr8as8d by 2%
in the year endgd 31 March 2024 compar8d to the prior year. predominanty due to increased level of
resource as vacancias held in the previous y88r were filled. Expenditur8 also Included investment In
Profe88lonal Fundraisers who recnited playèrs to our weekly lottery. os nolod bolow.
12

THE HEART OF KENT HO8PICE
(A ¢ompany1Smltod by guarants•)
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Fundrahlng Rogulatlon and Compllanc•
Heart of Kent HospK6 k8 registered with thg FurKlraising Rogulator and is an organlsational member of
the Chartered Institute of Fundraising. Our lottery is registered with The GambliThJ Commisshin. Our
supwrter promw is published on our website and outlinas our conwnitrnenl to our supporters.
Exh year members of the fundraislng and finance team are invited lo attend regul8tb)n and compliance
training {compulsory for new starters and 8very thrae years for th8 rest of the t&am). This tralning
inciudes guKYance on how to bJgntrfy and supp)rt vulngrable people. All team mwnbers are encouraged
and expected io keep abre8$1 of specific change8. risks and opportun(Éi85 in their speci8li8t arèa.
The HospKe monitors and manages ils fundrai8ing regulation and compliance through a combination
of trainin9 pr￿raMMe8, inl8mal pro￿$￿S, internal audrt$ and quarterly management reporting. This
tak6s into tsJn$ideration the colkction and use of p8rsonal data, frequency cl contscl. how to byentfy
and support vulnerable people and complian¢• and rggulatory requiromenls.
I colleryues a￿ hekl &coUntab￿ to our 8UPP)rter promise and oryanis*￿nal behaviour framework.
In adherence with the Fundraising Regulatorfs best practice Ilhe of Fundrai8ing Practice), and
Genoral Data Protection Rogulations (GDPR). our fundraising communK8tion$ sGhedul8 is overseen
by the Deputy Diredor of Fundraising and Communication5 and the Data Protection Officer (DPO).
H08PiCO 18 regi8twedwlh the Fundraising Pr6forenc8Service and r•cwed no requests in the year
ended 31 Mard) 2024.
Olher regulatory bodies that the Hosp￿ adheres to ate the Ccfflmthe of Atherti8ing PractKe {CAP),
wh￿h govems non broadcast •lvertis¢ments, $al6s prOmot￿nS and dIr￿t marketing communicalK•ns
and th• Priva¢y and E*tronic Communications Regulation$ (PECRI, which is law in the UK and has
rU￿S on marketing calls. emaI8. texts and faxag, the use of cookie8. keeping Communrcation
se¢ure and CLbStomer priva¢y.
During 2023r24 all fundraising was conducted by the HospKe's team of employed fundraisers. No
complaints were ￿e1Ved with regards to fundrarsing throughout the ￿[Se c>f the year.
A professional fundrai$ing agency was commiSs￿ed for a second campaign to recNit new players to
Heart of Kent Hospice Promtion8 (Lottery) in order to address the dedine in players ¢xpenenced in
r￿ent years. All best pra¢ti¢e guidance provided by the Chartered In8titule of Fundraising were
folkyed. Five complaints w8r8 received. These compLqints ￿re related lo opproachiTrJ existing
lottery players, repealed approaches to a propety. time of call bgtng too ￿e, and concerns abouttha
169itima¢y of the campaign.
However, we aLw received positive feeAlback from members of the eommunty. Thay commended u8
on our welF-infornied brand ambas$8dors for doing a gRal job. One gentk8man was so inspired by
visrt from a canvasser that he mada a donation lo the Hospice, even though he did not agree wrth
gambling prod(￿t$ and would not play the lottery. All commgnts w¢re inve6twJat&J to idenlfy learnings
and responded to appropriately.
No Commerc￿1 PartlcipatorAgreements wor6 In plaea during 2023r24.
13

THE HEAKf OF KENT HOSPICE
IA company Ilmltod by guarnntso)
TRUSTEES. REPORT
FOR THE YEAR EIIDED 31 AIARCN 2024
FINANCIAL REVIEW
As reported in the Consolidated Statement of Financial ActivitK% for the yeaT, th9 Hospi¢e's resufts for
the year ended 31 March 2024 Show a surplus of £356k, which compared to a 8urplu¥ of £60k for the
previous yo8r.
Total Ino)me forthe yearwa8 £6.9m, compared to £6.1m In 2022123 whith is refigctsve of a r￿rd year
for leu&w and gifts in wll, akngside s￿9 additional funding from th8 ICB of £186k and a strong
perfomanca In cur charty shops. has meant the 2023r24 financial resuts hove been substsntially
betterthan the £1.03m budgeted dgfi¢it.
Tho grant received from Kent arKI Medway Irrtegrated Care Board {ICBI under a grant wjreement of
£1.2P)9k12022.' £1,103k), amounted to 8pproximal8ly 19% of total expenditure 12023.. 18%). which
means thgt the Hospice must obtsin at least 81% of its fvnding from other sour¢o5. Thè K8nt and
Me0￿*8Y Hosp￿03 continue lo collaljorate together. meeting regularly with the Kent and Medway IC8
to demonstrate the na¢d for additional and appropriate levels of funding for the adum spgcialist and
palliative end of lrfe carè sèNc88 that we provide.
An anaWi¥ ofthe incLime for the year IB shown In ncrtes 4 to 6 ofthe acccunts.
Th8 wourc88 exp8nded in dglNering our charitable a¢twI￿e$ and servw (notè 81 incm8ed by noa
8% year on ygar, refl￿tIng the investments made in seMc8 develc¥*menL th8 impaGt of wagè infflatK>n,
and the incr•a$o in tre number of potiènt# and f¥nili88 we are rexhing.
Of the fund8 raised, £2.4m {2023: £2.1ml was utilised in generating the funds themse￿ Irv)la 71, the
majority of whlch relates to the inGrea8ing OFerats'ng costs of the two trading subsidiaries.
A deficrt budget of £0.78m has been set for 2024r25 and th8 challenge fxing the Hospice in thé 8hort
temi is how, in a diffi¢ultfundraising environment coupled wf(h a ChaI￿AgIng aconomy, ¥￿ can be agile
ènough to adapt ané tailor our $eNces to manage tho incraasing demands of our community as well
as retum to an co?rat￿na1ty balanc•J finandal posiknon. Maintaining tho quality of our care and our
person centr•g approach will remain paramount.
Vthilst tho last knvo financkal y8ars have been 8ucc8ssful In tern￿ of delN8rirYJ surplu888 and hence
strengthening our reserve8 position, the H05pice has a detailed fvtryearforward4od(ing pL•n to delwer
on. This embed8 a clear strategy that. by being proaclNe in managing our costs, maximising our
profrtability in retail and growing our SUPF¥Jrter base. as well a5 exploring new Sour￿ of in¢¢)n*, V•*
can aim to brfrg fubjre years. budgets to a sustainabl8 pos*ion.
Thi$ fivwear plan also incorporates an ambitious capital carrpaign. with the aim to bulld a dè8bnated
resaNe, to achw8 our longer-lemi plan to rek¢ate to 8 new Hospice In Linton.
RESERves POLICY
The Truste8s have reviewed the resew pcdicy and they continue lo requir8 the H05pice to hold free
r8S8W to ensure the financial Securty and the operational flexibilty of the Hospice. Th& target
for th8 rèswves {a8 measur8d by the unre8tricted general fund, induding undesignated fLX8d 8ssets
offset by long tem credttor81 was last revithved in 2022 ar￿ was set to a tsrg8t of botsvoon £1.8m to
£2.5m based on estimala costs of closur8 forthe Hospice and trading $ubsidiaries.
On 31 Marth 2024. th8 Charity'$ free reserves amount to £3.91 m (2022r23: £3.63m) with con801idated
designated fvnd$ of £2.91 m12022123'. £2.83ml. The consolidatpA restricted fvnds on 31 Morth 2024
were £0.02m12022123.. £0.03ml. Total conEdidaled fund8 on 31 March 2024 were £8.84m (21y22123.'
£6.48ml.
14

THE HEAKf OF KENT HOSPICE
IA cornp•ny Irnltod by guarnntO0)
TRUSTEES, REPORT
FOR THE YEAR EhlDED 31 AIARCH 2024
The budgeted deflcit for 2024125 of £0.78m woukl rasull in genoral reserves of £3.13m 88 of 31 Marc*b
2025. However. addIt￿nal grant funding will be r8quiffjd from the Kent and M8dway ICB abThJslde our
fijndralslng and retall Income. to be able to m8intain rgserv8s at thislgvel and provide a sustalnablg
lovel of Income to 8UPPOrt our servlce8.
The Trust885 wll ￿ntinue to monitor tho approprfatanèss of the reserve8 policy to ensure Ihe Hosp
holds ad9wate frge re8erves to 8nsure both the financlal securty and the operational Ilexiblllty of the
H08plce.
GOING CONCERN
Accountlng stsndard$ require th8 Trustees to consider the appropriateness of the going concem basls
whgn preparing thefinancial ststsrnents. The Trustees ccrfrm thatthey conslderthatthe going concem
basis remains appropriat8.
The Trustees regord the going concern basis as remaining vkqble as the Charity h88 ad￿uate
rèsour¢¢s to contl4u8 In 0￿rational exlstenc8 for the forasoeabl• fijtsjra on the basis that there aro
adequate cash reserves within the CharKy.
Flnanclal Instruments
The group'8 financlal insIn￿ents Rt the balance shaot date comprised listed investsnents and c8sh and
IiqLMd resourGes. The maln purpose of these financial Instr￿nents is lo manag¢ finance and maximlse
retums for the group's oparations. The group has various other financlal instruments suth as trade
doblors and trade creditc￿S. thal arfse dlreclly from tts operatton5. The main rfsk8 arising from tho
group's financial instruments are Interest rate rlsk of whld) Is managed by revlewlng the exposur8 to
interest rate flucthations.
Investment Pollcy •nd Rotums
Trustees pem)itt6d by the ChariV8 M8morarKlum and Articles of As50Gration to Invest the
moni85 of the Trust not immedlatety required for its own purpo88 in su¢h inve8bnènts, sacurrti88 or
property as may bg Ihought fft.
Investment movemènts in thè year gnded 31 M8r¢h 2024 was a gain of£32.82912023: £7.521 loss).
In the previous tsvo flnancSal years, with a drficuft financial cfimate and other inwacting gh)bal factors,
the v8lu8 of our investment has fluctuated. Our expectatlon that it woukj, however. g8n8rale a posjlve
retum overthe bnger tgrm, has stsrted to come lo fruition. The portfolk) valuatlon and perfom)ance are
mnltored dosely.
Tha Execuuvè wularly monitors the cashflow requirgments of the charity and report8 lo Trustees.
striving to secure compelitfve Intsr6sl rates wh8re applicable by considering the m05t approprfale
vehlcles for investing the funds. taking acrA)unl of inter88t rat85. credit and inte￿1 rale risk$ andtomis
to maturlty.
The Hospice has adopted an ethical inv8stmont approach to 8nsura that its investments do not confliGt
wlth11galms and therefor6 pracludosdir8Ct or Indlrect investments in companle8 that generat8 rgvenues
from tobaeco or arms and those companles who$8 principal activlty Is ether gambling or pcynography.
As well as con81derlng athlcal investrnants the Hosp￿8 wlll aL80 conslderth8 Environmental. Social and
Governance IESGI stewardship policies of investments to ensure that thes&f8clors as well a5 finanaal
retum are used lo evaluate poten￿al stocks for a portfolio.
15

THE HEART OF KENT HOSPICE
(A ¢ompny Ilmlted by guarnnt•el
TRUSTEES, REPORT
FOR THE YEAR ENDED 3f MARCH 2024
PubllG Bon￿st
Tho Trustees confirm that they havo complled wtth the duty In Sectlon 4 of the Chadttes Act 2006 to
have due regard to the Charity CommIss￿n.5 general guidance on publ1¢ baner￿ The charltable
purpose of Heart of Kent Hospice is slated In its'objectives and Activtties, and the Trustg8S gn$ure that
this putpose Is co￿1ed out for the pubb'c benefft by workww to the$8 objectivgs.
Sp•¢lal acknowlodg•mgntto coll•agu•8 and volunle•rs
The Board of Trustees wishes to record tts appreGiation of tha Hospl¢e's hlghly commltted colleagues
and volunteer5 who generously ond unstSnllngty glvg th61r tlme, skllLs, and expert18e. The continugd
commibnent to make a drfferenco in suth ChaI￿n9￿n9 tim9$ 1$ insplring.
The Hospl¢e Is fortunate to have in the region ofSS0 volunteers￿• make a o)ntslbulion to the Hospic8
which is worth over £1 m in timfy. The Hospice could not SU￿¥8 In its present form wllhout the 8UPPOrt
of its generous volunteer8 who offer Ihelr contrlbutions in all aspects of Hosp￿ activtty: Ihis includes
clinical, admlnlslrativg and Income generadon rol68.
The Board15 grateful kn tha vthabh help and asslstance re¢elved from its PTof•581onal adv18eYs.
REMUNERATION POLICY
The remun8ration of key management colleagues Is raviewed by a subcomrnittee of the Hospice's
Board of Trustee5 to ensur8 it is compgtitive wtth the chority sector, proportion*0 to the complexty of
each role and In Ilne ￿th our Char￿able objectwes and values. A revlew Is conduct8d at least 8very
thr8e yeaTr of payi tamis and conditions of all coliaagues to ensure they are falr and competiuve.
Future Plan•
The Hospice laun¢h8d a new throe-yoar strategy in April 2024, a8 set out above, whlch has beth well
recalved by supporters, patlents and familigs, coueagues and volunteer8.
Following a feaslbilrty study in 2016 on the fvluro ¢apaclty and sultabllty of the exlsung Hosplc8 to meet
thè growing need for palllative and end of lrfe carg, the Truste68 8nd Ex8cyJUve team havo been
oxploring option8 for new sites to relocate Ihe Hosplce. Therefor8, th8 approval of outlirte pLgnning for
lh8 buikjlng of a new Hospice In Linton, Maidslone in June 2024 was an important step foNard. Plans
are now undorway for a signfflcant capttal campaign and fhe development of the tletsiled deskJns for a
fijll piannlng applkation.
Trust•es' r•*pon•lbllltl•¥ stat•menl
The Twstees (vtho are abo dIrec*0￿ of Th• Heart of Kent Hospi¢e for purposgs of company law) are
responsible for preparing the Trustees, report and the financial stataments in acoJrdanc8 wlth
appllcabl8 Lqw and United Kingdom Accounting Standar¢ls (United Klngdom Generalty ALtepted
Accounting PActif*l.
Company law requires the TNstae8 to prepare fnanckg18tatomgnts for each finanoal year. Under
company law tha Trustses musl not approve the financial statsments Un￿98 they are satisfi8d that they
gfvo a true and fairvlewof the slatg of affair5 ofth8 charitablo ¢ompany and th8 group and of the income
resources an4 application of resources, Induding the income and expendrture, of the charltsble group
for that period. In prgparirvj these financial statements, the Trustees are required lo:
s8￿cl suitsbl• accounting poliry8s and then apply them ¢on81stenty',
observe the methods and prin¢lples in the Charrtias SORP:
make judgom8nts and accounting estlmales that ar8 raasonable arKI pruijent
16

THE HEART OF KENT HOSPICE
(A ¢ompany Ilmtt￿ by guarantee)
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2024
state whether applcabl$ a¢¢ounlng staThJard8 have been folknved. subject to any material
departures dlsclosed and explained i) the flnanclal statèm8nts; and
prepare the ffnancial statements on the going conc8m basts unless it is inapprowlate to
prosume that the charttable group will rA)ntinu8 in operallon.
Th9 Tn￿te89 arg r8spon8lbl8 for keaplng adequate accountlng records that are sufficienl to $h¢)w and
explain the charitable company and the group's transaction5 and disck)se with re880nable accuracy al
any time the ffinancial position of the charitable group and enable them to ensure that the financial
$tstsments comptywlth the Companles Act 2006. Theyare aL80 responsible for safeguarding tha assats
of the charitable company and the group arKI hence for takSng reasonable steps for the prevention and
detsction of fraud and other Irr6gulariti66.
Dlsclosuro of Inforniatlon to au¢llor
Each of the per¥ons who are Trustees at Ihe tbne wh8n this Trusl8es' rek*J1 Is approved has o)nfimi
thaL'
so far as that Trustee ts awara. thore Is no relevant audit irrformetion of whlch the tharitable
group's auditor Is un8war8. and
that Trustee has takgn all the sleps that ought to have been taken as a Trustee In order to
aware of any relevant audft infom)ation and to establish that the charilabla group's auditOT 18
aware of that irrformation.
Approved by order of the members of the board of Tru8tee8 and slgne(l on th&ir behalf by:
A 1,11,.
Ann Allillngton
Chair
Dat8..
/.q Izo.Z4.....
17

THE HEART OF KENT HOSPICE
IA company Ilmlt•d by guarantso)
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS
FOR THE YEAR ENDED 31 AIARCH 2024
Oplnlon
W• have aLKJited the group and parent company financial slaloments of The Heart of Kent Hospice llhg
charltablo company.) for the year ended 31 March 2024, which comprL88 the Consolidated Slatemgnt of
Financial Adivili8s. the BaLqnc8 Sh8els. the Consolidated Slatement of Cash Flows and th8 notes lo the
ffinan¢ial stalem8nts. includlng a summary of signfflcant aC￿untIng F￿lICleS. The financial reportlng
fram8work that has been applled in their prepar8llon is applicable law and United Kingdom Awunting
Standards, Induding Financlal Reporting Standard 102 Thg Financial Reporting Slandard applcable in the
UK and Republic of Ireland {Unitgd Kingdom Generalty Acceptsd Aecountlng Pr8ctic8).
In our oplnion, th• tlnandal ststements..
give a true and fair vi•w of the state of the group's and of the parent charitable ￿rr￿ny'S affalrs
as at 31 Marth 2024 and of the group's Incomlng resourc%s arKI apF41calk*n of r880urc88, Indudlng
its incom8 and expenditure. for the year then endad;
havo been properfy pr8par8d In accordance wtth Untted Klng<hJm Ganwaty Accepted Accounting
Practic&', and
hève been pr8par8d In a¢¢ord8nc8 wrth the requlr8ments of the Compani05 Act 2006.
Ba816 for oplnlon
Wa coThYucted our audit in accordance with Inlemational Standards on Audlyng (UK) IISAS {UK)) and
appIl￿ble law. Our rosponslbilities under those stsndArds are lurther dascribèd in tha Audhorfs
respon8ibllltles for the audlt of the flnandal slatemenls seGtlon of our ro[￿rl We are independent of th8
group and parent charltable company In accordance wth the ethical requirements that are relevant lo our
audit of the financial stat8m8nts in the UK, Including the FRC'8 Elhical Standard. and we have lulfilled our
other ethlcal re5ponslbi1Stles in accordanc8 with these requirements. We bel￿8 thatthe audit ￿dence we
have obtained is sufficient and appropriate to provide a basis for our opinion.
Concluslon• relatlng to golng c¢￿￿M
In audldng the finan¢ial statements, we hav8 ¢on¢luded that the trust88s' uso of the going concern b￿S of
a¢counllng In the prepaTatign of the financial statom8nts Is appropriate.
Based on the work we have perfrjmied, we have not Identified any material uncertalntles relating to events
or condith)ns thoL individualty or colledvety. may Gast signtficant doubt on the chariws ability to (xjntlnuo
as 8 going concem for a perlod ofat lea$ttw8lve monlhs from when the flnancial statsmgnts are authorised
for Issuo.
Our responslbllltles and tho r•$ponslbllMies of tho trustsés r88pect to goi)g aro descrlbod In
the relevant soctions of thls report.
Oth•r Infom)allon
Th8 oihBr infomiation comprlses information includgd in thè annual rerA)rt, other than the finandal
stataments and our audilor's roport theroon. The trusteès are responsib￿ for the other infomwtion. Our
cyinion on the finanaal stalgments does not coverth8 other Infom)ation and. exceptto the extent otheThvls8
8xplicitty staled In our report. wa do not 8xpr6ss any fonn ol assuranca conduslon thergon.
In connedon wlth our audr( of thg financial statements, our responsibilty 15 to read the other Information
and, In dolng so, ￿nSIder whether the olhor information is materialty inconsi$tent with the ffinancial
ststements, or our knowledgo obtsined in the audh or othenwise appears to be materi8lly misstated. If we
identify such material inconsistenryes or apparent material mlsstatemgnts, we are required to determine
wh8lher Ihere18 a material mlsstatement In the financial ststements or a m8terial m15Stat8m8nt of th8 Othèr
Infomiotion. If. based on the work we have porfomi8d, we COnG￿d￿ that ther8 Is a malerfal mlsstatemgnt
of thls other Inlomiatlon. we are rgqulrod to report that fact. We have nothing lo report In th18 regard.
18

THE HEART OF KENT HOSPICE
{A conyany Ilmltsd by gyar4nt••)
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS
FOR THE YEAR ENDEO 3t MARCH 2024
Oplnlong on othor matter8 prn8crfb•d by th• Companios Act 2006
In our opinion, based on the work undertaken In the cours6 of thè audtt..
the Infomiallon gfven In the thjsteès. rgport, whth includes the dlrectors, rèport a￿1 strategic report
for the purposes of company law, for th8 flnanclal y8ar ft)r which th8 flnanclal statements are
prepared is consist&nt wfth the financial statements. and
the dlrectors, report and the stratggic report induded wilhin thgtrustggs, report havo been prepared
In accordance wkh applicable hgal requlrements.
Mattors on whlch w• ar• roqulrod to r•port by •x¢•pdon
In the IvJht of thg knovAedg8 and understandlng of thg group and the charltatk company and ils
an￿rOnment obtalned In the coum ol tha audit, wo have rnt IdenlMl6¢J materlal mlsstatements In the
dlrectors, relth or strateglc report induded wtthin the trust888' r8porL
We have nothlng to report In respect ofthe folloY4ing matters In rela￿n to whith the Comp8nles Act 2008
requre us to report to you rf, in our opinion..
the parent charttable company has not kopt adequate and proper accounting record8 or returns
adequate for our audh have not been recgivgd from branches not visited by us., or
the parent charitable company's fflnancial statements are not in agreement wtth the accounllThJ
records and retums.. or
certain disck)sures of trustees, remuneratth specffied by law are not made," or
vrn have not recglved all the infomiation and eXplana￿on8 wa ￿quIre for our audlL
Responslbllltles of tru81••8
As éxplalned mm fully In the tnJ8ta&8' r8sponslbllltses stat8msn( tha trustees (W￿ are also the dlroCtCff8
of the charitsbtg company for thg purposes of company kw) are responsibla for the proparayon of the
finandal statements and for being satisfied tr￿1 th8y gfve a true and fair view, and for such inlemal control
as Ihe trustees detemilne Is ne￿ssary to enable the preparation of financial statements that are freè from
material mi88tatement, whether due to fraud or e￿Or.
In pr•parlng th6 finandal ststsments. the trusteès ar6 r•spon$iblo for ossesslng the charttable conN)anYs
ablllty to contSnug as a going cyJnc•m. dlsdoslng. as appllcable, matters related to going concem and using
th¢ golng concem basis of accounting unless the tswstees elther Intend to Ilquldate the charitable company
¢y to optrrations. or have no r8allstic altematNe but to do so.
AudltoV• rn8pon¥lblllt1￿ for th• audlt of th• Ilnanclal 8lat•m•nts
Our objectrves arg to obtain reasonablg assurance about whethgr the financial statements as a whole are
freefrom materfal misstatoment, wh&ther due to fraud or frrrtx. and to Sssue an audltorfs reportthat w)clud8$
our ¢plnlon. Reasonable assuranco is a high level of assurance but Is not a guar•ntO• that an audit
conducted In accordance wlth ISAS {UK) wlll always detect a malerlal mlsstat8mont wh8n it 8xists.
Mlsstatements can arise from fraud or error and are considered malerial if, Indi￿d￿alty or In the aggregate.
they could raasonabty b8 exp6cled to influanc& the econ0n￿¢ decisions of usèrs taken on the basis ofthese
finandal statements.
Irrggulariknes. Inc￿ding fraud. are instances of nonvcompliance with laws and regUla￿on9. We design
pro¢•dures In lkne wlth our reS￿nsIbIl￿18s, ouulned above, to detect materfal misstatements In respect of
Irrngularfues, Indudlng fraud. The extent to whlch our procedure8 are capable of det¢¢tlng Irr¢gul$rfUes,
including fraud Ss detalled bebw.
19

THE HEART OF KENT HOSPICE
(A Mmpany Ilmlt•d by guarantee)
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS
FOR ThIE YEAR ENDED 31 MARCH 2024
We obtsined an understanding of the18gal and regulatory framowork 8ppllcable to the preparation of tho
flnandal statem8nts of the group and th9 proc8dures that manag8m8llt adopt to en8ur8 complianc8. We
have consldered thé extent to which nonThcompll8nce might have a rnalerial effect on thè flnandal
statements, and In partkular wg identrfied the Cornpanl88 Act 2006. FRS102 and tho CharftSes SORP.
We have also Identified other laws and r8gulatlons that do not have a direct effoct on the amounts or
dlsdosures within the financial ststements, but for which ￿m￿lanCe is fundamental to th8 charitys
operallons and lo avoid materfal penalties. includlng GDPR, Car8 Qualty Commlsslon {CQC) ￿ul8110n.
Gambling Commission r¢gula￿On, health 8nd safety and employrnent law.
Having r8vl8wed the laws and ragulatlons appllcabl8 to the gmup, we deslgned and porf0￿ed audit
procedures to obtain sufficlent appropriate audrt ewdence. Specrfically. we:
8el8Gted a taam whh sector exp8ri6nca to perform tho audit.,
Obtaln8d an understandlng of Ihg tharity'8 pr(Kedure$ for ensuring La)mpllance wlth laws and
regulatic￿s..
Obtalnad and revi9wed intemal pollcy and procedurg documents.
Mad8 •nqulkl8s of management and th8 trustees regarding whether they were aware of any actsl
or 5uspeGted incid8nces of non-complian* vAth laws and regulallons.,
Obtalnad and re￿eWed meeting minutos.,
Obtalned and re￿aW•d ¢orr8spondenc9 with, and r8ports from, Lhe key r8gulator5'.
IntsNlewed key staff r8sponslble for compllancg with the CQC regulalons,.
Reviewed legal expen8e8 accounts for indications of any possibl8 nonwcompllance; and
Revlewed the ￿mpleten888 and aC￿racY of any di8d08ures made in the financial statements.
We assess￿ th6 su8ceptlbllity of the group's flnanclal stalgments to matsdal mlsslat8monl, indudlng
consldering h(Mi fraud mlght (Kcur. This was perfomad by..
Maknng an assessmgnt of the group's control e￿ronMent, systems and ¢ontrols IndudlThJ
identifying any w8akne8ses and considering the Tisk of man8gement overfde of controls..
Assessing th& susceptlbllity of th8 group's financial 8tst8ments to rnaterlal ml88tatemanL Indudlng
COll51dering how fraud could C¢LWr,
Considering whether thw8 are any inr*ndves or opportunitles for management to manlpuk7t8
Ilnandal results.
Obtaining and evaluatlng the trustees. asse88ment of the risk of ftaud, and enquldng as to whelhgr
they are aware of any a¢Aual or suspected inrAdenc85 of fraud;
Revlewkng Iho 8ccounting policies and accountlng estimates for signs of management bias.. and
Ident￿.ng key risks ralalng to IrregulBrrb8s as relatlng to the completene55, Classlfica￿tsn and cut-
off of income. the accounting for legades r8c8lvable, th9 Ident￿<￿tIOn and appllcallon of reStri￿ed
nds, and the rlsk of management override of control8.
We then designed audlt procedurgs in response to the risks identified, induding perfoming substsntNe
tsstlng on all material income streams. r¢vièwing the accounting pollcy for legacies and examining
supporiing documentation $uch as Wills and 8xacutor correspondence, perfomilng substsntfve te8tlng
restri¢ttyJ funds and reviewing journal entri68 and key accountlro 88tlmats8.
The audbt has been planned and parfomed In In aGcordanc8 with audSting standards, hrmver. because of
Inhbrent Ilmttallons of audit procedur88 there remains a risk that we wlll not d8t•¢t all Irregularttle8.
Includlng those thal may lead lo matsrial mi5ststements In tho financl81 statements. Ther& ar8 inh8r8nt
difficultles in del￿ting irregularftles, and irregularitiès that result from fraud may be more dlfficum to delect
Ihan irregularitses that result frcrfn error, for examp￿ due to GoncealmenL override of ojntrols. collusion or
srepr•s¢ntsllons. In addltion, the ￿rther removed non-compllancè wtth laws and regulatsons is from the
events and Iranwtlon$ rafiactad in the financial statam&nts, Ihe18ss audit procedures are able to identify
20

THE HEART OF KENT HOSPICE
IA company limit8d by gu•iant••l
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS
FOR THE YEAR ENDED 31 AIARCH 2024
Afurther description of Dur re8ponslbllltles forthe audlt of th8 financial statemènts is located on th8 FlnanGial
Reporting Councrl's webstte at f
or
ilor5res
on
audltorfs reporL
. This descripljon fomis part of our
U80 of our r•port
This report is mad8 solely to the charitable company'8 memb8rs, as a t¥xly. *) atXord￿ce Chaptor 3
of part 16 of tha Companies Act 2008. Our audlt work has b8en urKlertaken so that we might state to th
charltable companys memb8rs and trustees those matters wa are requlred to state to them in an audltorfs
report and for no olher pUrk￿e. To the fullest oxt8nl p8miitted by law. we do rw)t accopt or 88sumo
rgsponslblllty to anyone other tran the charitable company, the charilable company's members as a body
and the chantsblo company's tswstees as a body, for our audit wo￿, for this r8port, or for the ¢Jplnlons we
have forn￿d.
A S Healey FCA CTA DChA
sgnlor Statutory Audttor
For and on behalf ofr.
Llndey•r Frnncls F•rgu$on Llmlt•d
Date: 9 October 2024
North House
198 Hlgh Strè81
Tonbridge
Kent TN9 1BE
Stalulory AL￿￿￿T$
Chartered Accountant8
21

THE HEART OF KENT HOSPICE
(Acampany Ilmltod by guarantoe)
CONSOLIDATED STATEMENT OF FINANCIAL ACTMnES
(INCLUDING INCOME AND EXpEND￿VRE ACCOUNT)
FOR THE YEAR ENDED 31 WIRCH 2024
Unrnstrfclod Restrl¢ted
lunds
2024
Totsl
funds
2024
Total
2024
2023
In¢ome from:
Donations 8nd legaci8S
Charltable artNities
Otrer trading acUMtigS
Interest rgoeNable
Othar
4.240,844
508.640
1.937,637
115,511
1,245
123.383
4.364.227
508.640
1.937.637
115,511
1,245
3.560.864
775.191
1,740.155
43.061
1,505
Total
6,803,877
123,383
6.927,260
6,120,776
Exyndllur• on:
Ralslng fund8
charilab￿ actNltle$
2,365,043
4,131,350
2,365,043
4,239.116
2.142,311
3.915,304
107,768
Total
6,496,393
107,766
6,604.159
6.057,615
Nol Incomo bthr• n•t gains on
Inve8tmonts
307.484
15.617
323,101
32,829
63,161
17,251)
Nel galns l Oosses) ￿ Investsn8nts
32,829
N•1 Incomo b•for• taxatlon
340.313
15,617
355,930
55,910
4,187
Taxatlon Gradit
Not InGom•
34Q.313
15.617
355.930
60.097
Tran8fers fvnd8
27,597
127,597)
Not movomgllt In funds
367.910
111,9801
355,930
60.097
Re¢l￿¢111atI0n of fvnd$:
Total fijnds brought fornvard..
As orlgin8lly staled
Prior period reststement
6,457,600
27,133
8,484,733
6.379,857
44.779
As reslated
6,457,600
27,133
6,484,733
6,424.636
Totsl fiJnd8 earrfed fonvard
6.825,510
15,153
6,840,663
6,484,733
The D)nsolidaled ststement of ffinandal actM1188 includes all gains and losses rocognised In the year.
22

THE HEART OF KENT HOSPICE
(A ¢ompany Ilmlt•d by guarnnle•)
CONSOLIDATED AND CHARITY BALANCE SHEET8
AS A T 31 MARCH 2024
Group
2024
Group
2023
Charfty
2024
2023
Nots
Flxod assets
TarrfJlble ￿ets
Intangible assets
F￿d asset inv&strnents
12
13
14
2.831.693
18,390
333.275
2,761,404
9.730
300,448
2,747,770
18.390
333,278
2,706,490
9,730
300.449
3,183.358
3,071.580
3,099,438
3.016.669
Currnnt assets
stcth.. fini8he¢l good8 for re8al8
Debto
Cash on deposit
Cash at bank and in hand
187.246
1.932,730
500,000
1,748.726
13,248
963,093
500.000
2,594,845
15
2.081,688
500,000
1,386,769
2,151,776
51JO,000
1,152,229
4,368,702
4.071.184
3.968,457
3.804.005
Cr•ditOrn: 8mounts falllng due
vAthSn one year
16
{ 711.3971
1658,0311
1372,8901
{ 445,802}
Net currnnt assets
3,657,305
3.413.153
3,595,567
3,358.203
Total n•t amots
6.840,663
6.484,733
8,695,005
6,374,872
Th• fund$ of th• charlty:
Unrestrictod funds
Restri¢ted funds
6,825.510
15,153
6.457.600
27.133
6.679.852
15,153
6.347,739
27.133
17
6.840,663
6.484,733
6,695.005
6.374.872
The financial stalernonts w•ro approved by tho Board of Trustees on 30 September 2024 and were
slgned on its behaw by.
Ann Millington
Chalr
Crynpany number. 2184005
23

THE HEART OF KENT HOSPKE
IA company Ilmlt•d by guarant•o)
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 AIARCH 2024
2024
2Q13
Cash flow• from operadng activiti￿.
Net cash prov*Jed by operating activit￿$
{ 744,8631
50,967
Cash flows from Inv•stlng actlvltl•s:
Purchase of tawlble flxed assgts
Purchase of Inianglbl8 fix8d assets
Proceed8 from sale of tsngible fLK8d 88sets
Bank interest race
Cash placed on deF￿￿
{ 212.6811
{ 9.7301
9,603
115.511
1154,0401
{ 9,7301
43,IX1
I500.(￿)
Net cash usod in investlng advltl88
197.2971
1620.7091
Change In ¢ash and ¢•8h •qulval•nts In tha y•*r
Cash and cash equNal8nts at the beginnlng of the year
{ 842.1601
2,584,665
1569.742}
3,154.407
Cash and Cash •quivahnts at th• •nd of tho yojr
1,742.505
2.584.665
RecoTrciliatlon of net InMm• to n•t cash flow from
oporatlng actlvltles
Nel Income
Depreciation tharges and profft I b88 on dlsposal
Gains I1ths88) on investments
Bank intar8St received
(Increase) I decreas8 in stocks
(IncTgaso1 In debtors
Increase I Idecreas•} kn cr¢dliors
(De¢r8as9) in provislons
355,930
133.859
{ 32,829}
1115.511)
1174,000)
1969.637)
57.325
60,097
138,321
7.251
(43,061)
11.512)
(73,6811
{ 32.261)
14,1871
Net cash wovided by 0parn￿n9 acUvitl8s
1744.8631
50,967
. Analys1¥ of ca8h and cagh oqulvalonts
Cash at bank and in hand
Overdraft faeilty r8payat48 on demand
1,748,726
(6,2211
2.594.845
(10,1801
1,742,505
2,584,665
C. Analysls of chang•s In not dfrbt
Cash at
Llquld
bank O¥wdrnfts Inv•stments
2.594,845
{ 10,1801
307,697
{ 846,119)
3,959
At th• beglnnkng ofthe year
Cash flows
Gains I1105ses)
32.829
At the end of the year
1.748,726
(6.2211
340.526
24

ThE HEART OF KENT HOSPICE
IA Gompany Ilmlted by guarantse}
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2024
1 ACCOUNTING POUCIES
&rni8 of prnparntlon of th• flnanclal statemonts
The financial stat8mgnts have been prepared in aC￿rdanCe with 'Accounling arKI Reporting by Charftles:
statement of R￿MManded Practic8 applicabb to charit￿ prepariig their accounts in accordance wrth the
Financk41 Reporting Standard applicabkg in the UK and Republic of Ireland IFRS 102)" (effective 1 January
2019) - {Charilies SORP IFRS 1021), the Financial Reporting Standard applKable in the UK and Republic of
Ireknd IFRS 1021 and the Ccmpanies Act 20C6.
The Heart of Kent Hospice meets the definition of a public tenefrt en￿tY under FRS 102. Assets ar￿ liabilities
are initK?Ily re¢cgnised at historical cost or trans#ction value unb8ss c4herwise statod in the relevant a¢¢ounting
policy notels).
Th8 finan¢i81 stateM￿ts are presented in pounds sterfing and rounded to the nearest pound.
of Mnsolidatlon
The con$oliéaled financial Stat￿Ments incorporate th08e of the tharity and its 5ubstdiary undert8klngs a line-
by-linè ba81s. All inlra*roup transactions 8nd baLance8 are eliminatsd on consolidatK)n.
Golng concem
The Trustees have 88S8ssed that there ar8 no 81gnifunt doubts over the chariV5 abilty to continuo a8 a wlng
1¢8m. As a result. the financial Statements have been prepared on a going concem basi8.
Incomo
Income from donation8 and grants 18 recognised when the charity is entitbd to th8 fund8, the r￿1p1 is probable
and the am¢)unt can be measured reliably. For donationg. this 15 usualty on receipt. Donations under Retail Gfft
Aid and the 88S￿lated 18x recoverable are xcounted for at the point of 8ale of the items thjnaled. For grants,
this 18 usually when a fomal offer rnado in writing, unless the grant contains terns condthons outside of
the ¢hartys control which must bo met b8for8 thé charity is 8rttrt￿d to thè fiJnd$. Whoro grants are received in
reswnse to a proposal including a budgetsd timescale, 8u¢h Ihat the times¢alo fortho exporKliture is impliGrt in
the gftnt agreement. the Income is recognised in accordance with that timesca￿.
In(>Jme frum legac*s 18 rev￿ on 8 ca8erby-C888 ba8k8 and recognised when the charty L8 entitw lo the
incnme. receipt 18 prcbable and the amount can be measured reliabty, It 15 norndty conshlered probab￿ ￿￿en
there ha8 b88n 8 grant of probate, the executo￿ have established that there are Suff￿lent asset8 in the estate
to pay thg1•3acy. and any conditions attached are wf(hin the control of the charity or have already been met.
Income from charitable artniities is recognised in the period in whtch tha relevant 6en*ices are delivered.
Income fr(xn perfomanc&related grants in ¢Jinnection wilh the charitable activitwd 18 reccgnised to the exi8nt
that tho perfomiancevrelated criteria have been meL
Donated good8 a￿ mea8ured at their e8timat8d fair value. and dOnat￿j fac11f(￿S Ser￿ we measu￿ on
thè basis of the amount the chaiity would pay in the open market for the fa¢ilftie5 or 8ervice& The s8rvices of
volunteers are not included in tha financial stat¢ments. Due to the ImpractIcal￿e¥ Inhergnt in estimating tho fair
valuè of a large volurne of I¢y•V-va5ue items. donated goods for resa￿ through the charitable group's shops are
not reccgniswj on reC￿pt, but the valu& generabj from th￿r salg is includod in incom8 when the rtems are

THE HEART OF KENT HOSPICE
IA Gompany lknltod by guarantsel
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
1 ACCOUNTING POUCIES ryjntlnued
Expgndituro
Exponditure Is racogn18ed on the accn￿lS basis when a pr8sent bgal or ¢oftslrudN8 obligation exists at the
balance sheet dat8 a8 a r•suM of a past event. it Is probabke that a transfer of economic benefft8 will be
required to s&de the oblbjation. and the amount can b8 estimated reliabty, and Includ88 Irrecovwd)lo VAT.
Exp8fKliture on charllable actNitK8S indudes the cost of 8ervice5 and SUFWI costs.
Expenditure on raising fund$ in¢lude$ fundraising and publKity costs as well as the costs in￿rr￿￿ by the no
charitab18 SUbs￿￿ne& in pursuit of Iheir trading actNitie5,
Staff costs are allccated on the basis of tnne spent.
Support costs are those fijnctions that assist the work of the charty but do not diredy reiate to th& ¢harilabl•
actiVTtses. and include govemance costs. They are alkjcated across the actfrvities on a pro-rala basis with
reference to the attribulabk direct and staff co818, being a measurement con¥ider&J to be representative of tho
usage of the costs.
Fund accountlng
GeneTal fvnds are unrestricted fund5 can be used in a¢cordan¢e with the charitable objectives al the
dis¢ret*Jn of tha TnJ8tees.
DesbJnated hJnd$ ar8 a subset of unre3trthd funds and represent fund8 set aside by the Trustw ts speufic
future purposes or projxts.
Reslrtcted funds can onty be used for p8rticular r881ricted purpo¥es within th8 cbject8 of the charty.
Re$trttion$ arise when Spe￿f￿ by the donor or vthgn fvnds are rai8ed for part￿uL9r re8tricteA purpC￿8.
Tanglble fixad assets and deprnclatlon
Tangible fixed assets are stated at ￿5t 1858 dépr8datlon. Depreciation is pro￿d￿ at raes ¢alGulated to write
off the cost less estimated raalisabb valu? ¢)f ea¢h asset over its expected u$èfiJl ifife, as foll¢)ws:
Fr88hold land
Freehold buldings
Motor vehKI88
Fixtures aTrJ fittings
Computer ￿UIpMent
Not deprecAted
2% on the straight line basis
25% on the straKJht line basis
21MO% on the stra￿3ht line basls
33% on the str8tqht line basis
Assets costing less than £1,ODJ are not C8pitalised but are recognised a$ oxpeThlitur8 in the Statement
FiMnckg1 ActMtie8 in the y83r incurred.
26

THE HEART OF KENT HOSPICE
IA company limlt•d by guarnntso)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
1 ACCOUNTING POLICIES continued
Inv•8tments
Investments In sub$idiarig¥ are stated at cost1g$s provIs￿n for impoimienL
Llstsd Invo8lm8nts ar6 Inttlalty r8(J)gni58d at tslr Iransactbn cost and ar8 subsequenty m8asur8d at falr value
at each re￿r￿ng dat8. vAth chang6s In faSr value recoynlsod in the ststem9rrt of flnancial actl¥Atle8.
Stoc*s are valued at th8 low6r of cost and net reallsabb value after making due alknwance f￿ ob6clete and
8b)w-movlng 6lock8.
Flnan¢lal In¥trum•nts
The group onty has flnanclal instruments of a klnd that qualfy as basic instruments. Short term basie
financial instruments such as trade d&btors and trade crdltors ara initialty recognised at transact￿￿ valua and
subsequenlly measured at their sett(ement value. Long term basic financial instruments such as bank loar
initsalty reccKJnised al transactfon value and Subs￿u8nllY measured at amortlsed cost uslng the efféctlve
interest method.
C•sh and cash •quivalonts
Cash hekl on deposit y￿th an inltlal maturity of more than thr99 months is Show￿ on tho Con501kloted and
Charty Balanc8 S￿•ts as Cash on deposlt and •xcfuded from Cash and cash equlvalents In the Consolidaled
Statement of Cash Flows.
L•aso5
Rentals p8id under oporatingloases are charged to the Statement of Financial Pdlv5tre8 on a straight line bas18
over the lease term.
Employ•0 ￿n¥11th
The costs of short-term employee baneflts ar8 r￿gnised as a Ilabllity and an expense.
Payments lo defined contribuuon penslon schemes are charged as an •xp8n88 as theyfall th&.
The group also cOntr￿uteS to the National Health Servic8 Schome for some of its gmFloyees. However, the
scheme is a multi employer defingd bgngfil $thgme and th8 group 1$ thereft)re unable to klentify its share of the
und8rfyng assets and Ilablllues.
Crltl¢•l aeeountlng o$tlmates and ar￿8 olludg•m•nt
The main area of esllm8tlon unGgrtainty 15 In r818tion lo th? mgasurem8rrt oflggacles recdYab￿ (Noie 15)
ere the legacy represents a sh8re of th8 resldue of the estste. The estlmate Is made based on th&
p8rcontsga sharo given by th8 Will. Infomiation obtained from as to the likdy net value of tho
eststs, and makirYJ allowan￿ for expected tsxes and fees.
27

THE HEART OF KENT HOSPICE
(A e<)mpany Ilmlted by guarnntse)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 PJARCH 2024
2 STATUS
The Heart of Kent Hospice Is a charttab18 company limitsd by guarantee incorporated in England and Wales. In
the event of the company balng wound up. the Ilability Sn resp8Gt of the gu8r8ntee is limited to £1 POT rnamb8r
of charlty. Th8 ad(tress of the regk8ter6d oflke18 Preston Hall, Ayl8sford, Kent ME20 7PU.
3 PRIOR PERIOD RECLASSIFICATION
The pdor per￿ Statement of Cash FfvJws has been r98tated to ox¢lude cash held on deposlt ￿th an initial
maturity of more than three months from the d8finbUon of cash and ca8h oqulvalents.
4 INCOME FROM DONATIONS AND LEGACIES
2024
2023
Donatlons
Legaci8s
Grants
Tru8ts and foundatlons
COVID-19 fundlng
Glfts Sn klnd
1.320,044
1.555,249
1,272,617
187,834
1,198,759
763,039
1,131.137
3Ks,741
33,682
43,506
28.483
4.364.227
3.560,864
In th8 precedng periDJ, income of £151,613 wa$ restrlcted.
5 INCOME FROM CHARITABLE ACTivrriES
2024
2023
Perfomiancfrrelatod grants and contractual inGomo
Inpatlent services
Famlly support Services
Communlty $8Nlca8
Education
274.012
12.350
179.336
42,942
297,779
7,050
422,348
48.014
508.640
775,191
In the precedir#J perlod, income of £Nil was rest￿cled.

THE HEART OF KENT ￿lOSPIcE
(A company Ilmlt•d by guarantso}
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2024
6 INCOME FROM OTHER TRADING ACTMTIES
2024
2023
Income from fundraising events and $ponsorship
Rent
Income from nonwcharllable tradlng actmtios."
Lottery Income
Tradlng shops and ebay Sal88
129,293
1.200
118,144
1,200
339,570
1.467,574
312.254
1,310.557
1,937,637
1,740.155
7 EXPENDITURE ON R￿SING FUNDS
2024
2023
Fundraising slaff costs
Direct C￿15 of funéraising
SupkKJrt costs alk?￿tIOn
Exp8Thditure on noTrtharilablg Irading aGbyitigs:
Lottery expend￿re
Trnding shops and eb8y 0xpond￿jr9
Shops staff (x)sts
Shops depreciatic￿ and disp)sal8
440.891
153.073
249.174
405,021
185,405
235,160
152.884
685,468
672.396
11,177
138,040
609,732
550,894
18.059
2,365,043
2.142.311
29

THE HEAirf OF KENT HOSPICE
(A company limlt•d by gu4rant•0)
NOTES TO THE FINANCIAL STATEMEwrs
FOR THE YEAR ENDED 31 MARCH 2024
EXPENDITURE ON CHARITABLE ACTMTIES
Dlrrtt
Dlrnct staff
Support
Total
2024
2024
2024
2024
Inpatient seryices
Famlly support semces
Community Se￿¢8$
Educatlon
177.234
11.489
16.410
672
1,656.026
234,$85
769,856
120,053
769,070
103.230
329,846
50.645
2,602,330
349.304
1,116,112
171.370
205.805
2,780,520
1,252.791
4.239,116
Dlrect
costs
2023
Dlro¢t staff
costs
2023
Siwort
Tolal
2023
2023
Inp8tlgnt services
Family support seThl¢
Community semces
Education
169,230
10.941
8,992
369
1.570.858
218,869
745,700
75.112
693,056
91.530
300,584
30.063
2,￿3,144
321.340
1,055,276
105,544
189.532
2,610,539
1.115.233
3,915,304
In th• precedlng per￿￿, 8xpendltur8 of £135.310 was applled to r8strthd funds.
9 SUPPORT COSTS
2024
2023
Support c*)sts comprrse:
Support staff costs
PR and wmmunlcatknis
Premls88 costs
Insuranc
Repalrs and malntenance
IT ￿$ts
D8prgCiOtion and disposa18
Other overheads
Gov8rnanc8 costs:
Legal and professional fees
Audlt and accountancy
721,749
75,695
127,928
22.830
76.397
124,797
122,682
66.134
660.495
69.232
88,375
19,071
89,687
126,533
120,262
74.048
148,893
14,860
85,222
17,468
1.501.965
1.350.393

THE HEART OF KENT HOSPICE
(A company Ilmlt•d by guaraTrto•)
MOTES TO THE FINANCIAL STATEMEKrs
FOR THE YEAR ENDED 31 MARCH 2024
10 NEf INCOME
2024
2023
Nat income 15 Stated after chargingl{Grediti'ngl.'
Govemment grants
Operating 18ase rentals
Auditors, remuneration for audli seNces
Audltors, remuneralon for non4udit serwlces
11.268.767) 11,131.137)
251,129
282.893
18,350
13,500
2.870
2.350
As pemiitted by $408 CLKnpanies Act 2006, the par8nt Charity h88 not pr8s8nted its own Statement of Financial
ACtI￿tieS and relatad notes. The parent chartty'$ net movement In funds for the ypar was £320,133 (2023..
£26.4491.
11 sT￿F COSTS
2024
2023
Gross salaries
EmphJy8es National Insurance conldtsjbons
Empk)yels penslon trJntitJutions
4,020,898
355,819
238,839
3.671,145
332.596
223,208
4,615.556
4.226,949
Tha averagg number of persons gmpk)yed by th6 group during the year wats:
2024
No.
2023
No.
Fundralslng
Iwtienl seTrlces
Famity supp)rt seMce8
Communtty sem
Ed￿a*b)n
Management
Finan¢9
Cat6rlng
Trading subsSdLqrles
Dfrvn8nli8
Cara homes
12
12
42
15
14
25
162
151
31

THE HEART OF KENT HOSPICE
(A company lknlled by guaranto01
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 IAARCH 2024
11 STAFF COSTS ￿n11ThU•d
The number of employe88 vthose empbyment beneffts {excludlng gmploygr pension contrlbutlonsl exceeded
£60,0￿ wa8..
2024
2023
In the band £60.001- £70.000
In tt)e band £70.001- £BO,000
In the band £80,001- £90.000
In Iho bank £90,001- £1CQ,000
Pensk￿ conlthution8 in rnspect of highgr paid staff totalled £18,36412023.' £16.146).
During Ihe >ear. 14 12023: 15} employges wer6 accruing pensions under tho ¢Jeffined contrlbLrtlon pension
stheme. 92 {2023: 76} under the NEST scheme, 31 (2023.. 341 und8r the NHS multi-employer defined bonefil
Pgn5ion scheme, and 112023-. 1) under a clerical mgdieal scheme.
12 TANGIBLE FIXED A8SErs
Group
Hosp1¢•
bulldlng.
ftoehold
Flxtum.
ffttings &
•quipm•nt
Fr••hold
proporty
Motor
v•hl¢l•s
Total
Ai 1 April 2023
Addrbons
Disposals
3,848.040
140,419
12,0161
532.469
69,874
40.442
136.298)
848,166
31,820
{111,4391
5,298,549
212,681
1149,7531
At 31 Marth 2024
3.986.443
532,469
74.018
768,547
5,381,477
Doprnclalion
At 1 April 2023
Charge for the year
Ellmlnated dlsposal
1.744.487
76.500
(5991
74,546
10.650
69.874
1.755
{ 36,2981
648.238
48,760
1108.1291
2.537,145
137.665
1145,026)
At 31 March 2024
1,820.388
85.196
35,331
588,869
2.529,784
Not book valu•
At 31 March 2024
2,166.055
447,273
38,687
179,678
2.831,693
At 31 March 2023
2,103,553
457,923
199,928
2,761,404
32

THE HEART OF KENT HOSPICE
IA company Ilmlt•d by guarJnts•)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2024
12 TANGIBLE FIXED A8SEfs ¢ontlnu•d
Thè nal book value of assets held for l)JndTalslng In the tradlThJ subsidiarfes as opposwj to dtrect Gharitabl&
activ￿8$ was £83.92312023'. £54,914}.
Charfty
Hosple•
bullding-
Flxturns.
Iyttlngs &
rrnhklos •qulpm•nt
Fre•hold
Tot•1
Cost
At 1 Aprll 2023
Add￿On8
Dbposals
3,848.040
140,419
12.016)
532.469
9,500
528,
22,474
192,5171
4.918.964
162,893
194.5331
Al 31 March 2024
3,986.443
532,469
456.912
4,985,324
Deprnclatlon
At 1 April 2023
Charge for the ￿•r
Eiiminated on disposol
1.744,487
76.500
{ 599)
74,546
10.850
9,500
381.941
29,736
(89.20n
2,210.474
116.886
189,8061
At 31 M8rch 2024
1.820,388
85,196
9.500
322,470
2.237,554
l)ook value
At 31 March 2024
2,166.055
447.273
134.442
2,747,770
At 31 March 2023
2,103,553
457.923
145.014
2.706,490
The value IIKIL￿ed In freehold w(yerty for land that is not depreciated is £226,300 {2023.' £226,300).
Included in Ho¥pw buikling are assots in the course of con8trJcllon amounting lo £21,000 {2023: £Nil).
d8preclatk)n ￿11 be charged on these assats until they aro compl8te and brought into Use.
Barclrys Bank plc have a charge over th8 propoty known as Old Transwt Buikling Royal Brthh Loglon.
A￿e$for￿, K8nt ME20 7NL.
33

THE HEART OF KENT HOSPICE
(A company Ilmltsd by guarant•g}
NOTES TO THE FINANCIAL STATEMEKf8
FOR T•IE YEAR ENDED 31 MARCH 2024
13 INTANGIBLE ASSETS
Group •nd Charfty
Wob811•
At 1 April 2023
Addilicffis
9,730
9,730
At 31 March 2024
19,460
AmortlsJll¢
At 1 Aprll 2023
Chargo for tho ￿r
1,070
At 31 Mard12024
1.070
Not book value
At 31 March 2024
18,390
At 31 Marth 2023
9,730
14 INVESTMEp¥rs
Group
2024
Gmup
2023
Chartty
2024
Charlty
2023
Llsted Investments
333,275
300,446
333,275
31)),446
The Charlty aL80 h88 IDve¥trnents CA £3 (2023: £3), representiry hobJlng$ of 100% of the or(Inary shaTr cak*l
in Heart of Kent Hospice Promotions Limited and Heart of Kent Hospice Tradlng Llmited. Both subsidiaries are
companies limitg¢J by share capital registered In England and Wales wilh number 3233475 and 2547686
respective￿. The reglstered offi¢9 of each subsidiary is the 8am8 as the parant 8nW. Thdr prlndpal activitiès
arg the runnlng of a lottery 8nd the op8ratlon of trading shorA rospectfvety. Both ar8 Included li the
¢on801idaled finanGRi statoments.
The flnancl81 results of the $ubsidlath for thg ywr were:
Expendltur•
and tax
Incom•
(loss)
N•t assets
Haart of Kent Hospice Promotlons Llmlted
Heart of Kant HOSP￿ Tradlng Limiled
339,569
1,477,945
1339,5691
11,442.1481
3.1(
142.555
35,797

THE HEART OF KENT HOSPICE
IA company limitgd by guarants•)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 IAARCH 2024
15 DEBTOR8
¢3mup
2024
Grnup
2023
Charlty
2024
2023
Trade debtors
Amounts owed by group undertakings
Other dgblors
Prepaym8nt8 and accruad Incom8
65.648
93.310
40,714
262.983
53.192
1,724.799
90,910
1.265.594
132.084
663,188
73.926
1.793.1
146.717
723.066
1,932,730
963,093
2.081.688
2.151,776
Prepaynents and 8ccrued Income includ08 Wcies receivabl8 amounting lo £1,610.80712023'. £554.742}.
Conting•nt
As at tha prior balanca shaet dats, thg group and charlty had b8en notrfled of a legacy which has not been
rec￿jnIs￿d ag11 doas not meet the Griteria for recognitk)n given in the accountlng policy noted. Th•1ogacy was
re8lduary and tho 6slmated amount receivgtle was £86.500.
16 CREDrroRS: AMOUNTS FALUNG DUE WIThIN ONE YEAR
Group
2024
Gmup
2023
Charfty
2024
Charfty
2023
Bank overdrafts
Trade creditors
Olher credltors
Accruals and deferreil income
6.221
192.502
93.335
419.339
10.180
187.208
88,575
372.068
107,140
88.442
1TI,308
117.795
87,049
240,958
711,397
658.031
372,890
445.802
The movement on dafarred income 1$ 8$ f01b)￿.
2024
2023
Group
Balance at 1 April 2023
Releas&S to I￿orne
Received In the year arKI deferred
182,186
{ 182.1861
268,540
160.228
1160,228}
182.186
Balance at 31 MarGh 2024
268.540
182,186
Def6Trad In￿me relates to mutt￿year grant Incom• whlch ha8 been recognised in a(wrdanc8 wlth tha
accI￿nI[[￿j pow a￿V8. contraclual Incoma in advance loltery 8ubscrIp￿ons pald In advance.
35

THE HEART OF KENT HOSPICE
(A ¢ompany Ilmltod by guarantse)
NOTES TO THE FINANCIAL STATEMENTS
FOR TIIE YEAR ENDED 31 AIARCH 2024
17 MOVEMENT ON FUNDS
8rought
lonvard
Expendlture Transffjrn.
CURRENT YEAR
Income
Rgstrlctsd fund
Capital projects
Inpatknnt unit
1,676
500
18,573
2.920
{ 945)
{ 3,420)
{ 16,347}
2.957
Oementra and Communlty Toam
Famity Support T6am & Liwng
wdi
MND support group
Other
3,452
13.058)
10,375
85,754
10.200
2,484
{ 85,8851
{ 10,2001
14.4581
10,444
14,582
{ 11.250)
1,358
27,133
123.383
{ 107.7661
127.597)
15,153
Unre¥trf¢tad funds
General fund
Deslgnated funds".
Fixed asset fund
Tradkng subsidiary fund
3,631.519
4,988.363
14,591,994) 1112,196)
3,913,692
2,716.220
109,861
{ 122.6821
11,781,717)
172,622
2,766,160
145.658
1,817,514
6,457.600
6.803,87T
16.496.393)
60,426
6.825,510
Total funds
6.484.733
6.927.260
{ 6,604,159)
32.829
6.840,663
36

THE HEART OF KENT HOSPICE
(A company Ilmltod by guaranto0)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
17 MOVEMENT ON FUNDS contlnued
Brnught
fonv•rd
Expgndlturn Transfe
and tax galnslloss
Carrt8d
fonvard
PRIOR YEAR
InMm•
R•strfctsd funths
Capital projects
Inpatlent unlt
28.224
soo
6.943
4,693
12,105)
{ 4,693)
{ 31.386)
1.676
Damentla and Communlty Team
Compassionate N8ighb(xJrs
Famity Support T8am & LlvirKJ
Well
Hospice UK
ND 8UPPOrt group
Other
6,093
1,535
19.694
5.000
(25.787}
{ 6,535}
5.647
24,264
45.791
10,200
35,028
{ 19,5361
{ 42.8591
(10,2001
(23.5951
10,375
(2,932)
9,592
16.4431
14,582
51.591
151,613
1135,310)
140.7611
27.133
Unrnstrlcted fun
G8noral fund
Deslgnal&J funds..
Fixed asset fund
Tradlng $ub$idi8ryfund
3.590,726
4.346,352
{ 4,213.311)
192,248)
3,631,519
2,706,109
76,210
(115.6471
(1.589,1601
125.758
2,716,220
109,861
1.622,811
6.373.045
5.969.163
(5.918,118)
33,510
6.457.600
Total fund8
6.424.636
6.120,776
16.053,4281
17,2511
6.484.733
Flx•d as#•t fvnd
Designated funds - The FSxed Asset fvnd has b8en set up to lden￿fy th086 funds that are not free funds and il
r8pres6nts the net book value of the parent charftys Intar¢glble and tanglble fixed assets. The tran8f8rs
be￿en the unrestrlcted general fund, restrlcted funds and th& flxed asset fund represents the addrfions in thg
ygar. Othèr movements are for depreci8lk)n and profft or loss on disposal.
37

THE HEART OF KENT HOSPICE
(A company Ilmttgd by guarants•)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
18 ANALYSIS OF NEf A8SEfs BEfwEEN FUND3
nd$
funds Total funds
CURREiif YEAR
Fixed assets
Ngt curront assets
3.183.358
3,642,152
3.183,358
3.657.305
15.153
6,825,510
15.153
6.840.663
PRIOR YEAR
Tangibl8 fixed assets
Net ￿rrent ass8ts
3,071.580
3,386,020
3.071.580
3,413,153
27.133
6,457.600
27,133
6.484,733
19 PENSION COMMrrMENTS
The charity operates three12023: three) d8fin8d contrlblrtlon pension schèmès avallabl8 to tha Ma5￿Y of ts
pemanent empk)yees. The Schemg funds are adminlslered by Tru$taeg of the pgnsion scheme and arè
indgp8ndent of the charivs finances. During the year, £92,715 {2023.. £82,914) employers, contrlbulions were
made. Contrfbutions lotalling £Nil (2023: £Nil) V4Yre payable to the funds at the balance sheet date and are
Incknded In other creditors.
The tharity also makes contdbutlons to the Natlonal Heath SeMco Schemes for cortan employe95. D8talls of
the ben8flts payable and Nles of the Sch6me8 can be found on tho NHS Pon$i¢)ns webslte at
nhsbsa.nhs.
unfu
r￿rrt sch
NH
employers, GP practices and other bodies. alkjwed under the direGlion of the Secretary of State for Health and
Soaal Carg in England and wa￿$. They are not ejesigned to be run in a way that would enable NHS bodies to
identify their share of the Under￿ing $¢heme assets and liabilties. Therefore. each scheme is accounted for as
rf il were a defined contribution ￿heme.. the cost to the body of participating in èach schem818 taken as equal
to th8 cothbutlons pay4b18 to that sch8mo for the accounting perfod.
In or(ler that thg dgfined benefit obl￿at￿n$ recognlsed In the financial ststsm6nts do not drffer matgrlally from
those Ihal woukl be delemilned at the reFQrting date by a fomial actua￿81 v8luatlon, th& FReM requir8s Ih•l
period bets¥e8n fomial valuations shall be four ￿rs, wth approximate assessments in intwvening year8..
An ￿t￿ne of these fc4k)ws:
38

THE HEART OF KENT HOSPICE
(Aeonyany Ilmlted by guarant•e)
NOTES TO ThE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 AIARCH 2024
19 PENSION COMMITMENTS conllnu•d
a) Accounting valuatlon
A vahjation of scheme Ilablllty Is carrfed out annuaNy by the 8cheme actu*y (currenty the Govgrnment
Actua￿$ fwartsngnll as at the 9nd of the reporting period. Thls utlli8as an actuarial assessment for the
previous accounting pemd in conjunction bmth updated membership and financial data for the current reporting
period, and Is acceptsd as protldlng sultabty robust figures for financlal rowjrting purposes. The valuation of
ths $cheme Ilabilty as at 31 March 2024, Is based on Vall￿1￿1Th dats as 31 March 2023, uwlatsd to 31 March
2024 wlth summary gk)bg1 m8mber #rKI accounting tjata. In undertaklng thi5 8Ctuarial assessmenL the
methodology prescribed in IAS 19. rekvant FReM 1ntsrprgta￿ns. and the dlscount rate prgsGribed by HM
Treasury have a130 b•on used.
The Lqlest assessment of the liabilit￿$ of the scheme Is rxsntalngd In th8 report of the scheme actuary. whlch
forms part of the annual NHS Pension Sc*em6 Accounts. Th6$0 ¥c￿nts can b8 vl8w8d on Ihe NHS
Perffjlons w8bslt8 and ara pubmshgd annually. Coples can also bo obtained from The Stsdonery Office.
b) Full a¢tu•rlal (fundlng) valuatlon
The purpose of this valuation Is to assess the level of Ilabl1￿ In respect of tho bengfits due under the 8ch8me8
(taking into account recent dgmographic expgrlencel, and to recommend conlribuuon rates payable by
employws employor5.
The latest acbjarfal valuatron undertaken for th• NHS P•n$h)n S¢hwno wa$ ¢cwnpletfAJ as at 31 March 2020.
The results of this valLWtion set the empk)yer contrlbutlon rate P￿ble from 4x11 2024 to 23.7% of pensionable
The Hosplce's contribubons to the Nallon81 Health S8ThtC8 Stheme represent a mlnor proporlion of the
payments into the stheme. Th8 tharge induded within th8 Con801idaled Ststement of Financial Acliwties
Inchjdes oJntribution$ payabl? to this scheme of £146,72912023: £132,699). The Hospice is not responsible for
the liabl1￿0$ of other entitles In the Scheme.
39

THE HEART OF KÉNT HOSPICE
IA company Ilmlt•d by guarnnt••)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
20 HNAN¢IAL COPAMrrMENTS
At 31 Mart* 2024 thg group and parnnt charity were comrniited to future minimum lease payments under non-
cancellabl¢ op8ratlng leases as foll¢)ws:
2024
2023
Parnnt charlty."
Due vthhin on8 yoar
Due In Iwo to fve years
thje in more than flve ￿ar8
4,704
Gmup."
Due wthin ono year
Duo in ￿ to fwe years
Du8 in more than five year5
183,106
157.229
175.533
211,625
21 CAPITAL COMMrrMENTS
2024
2023
Group and Charlty
Contracted lyjt not pwded frjr at the balance sheet date
19.020
91.478
22 RELATED PARTY TRANSACTIONS
The key management personnel are conspjered to b& the trustees and th8 8x8cutNe team.
There were no trustee8' remuneratlon nor other banefits durfng the Gurrent or p￿eadIng perM)d. Expens8$
totalling £17512023: £20) were r8Smbursed to 212023: 1) trustee{s) in rglalw)n to membershlp subsciiptions
and ts)nferenc8 attendance.
Trustee iknations £4,214 (2023: £NII} In aggrogate.
Th8 total amount of 8mpk)y8e t*nefts lincbJdlr¥J emplo>p¢s pertslon contributiLwI racefved by key
man8gém8nt personnel during Ihe yoar was £545,25312023: £499,805).
23 POST BALANCE SHEET Evep
On 20 ￿ne 2024, oudl￿ planning was received for the buikling of a new Fbspti in Llnton. Maklstone. Plans
are underway for a slgnlficant capital campaign and th8 dfrvelopment of the detalled de&gn8 for a full
plannlng ap￿icatIOn. The flnandal offo¢t of thasg events cannot ygt bg r8liably 8stlmated.
40