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## 

|Registered|office|and|||||
|---|---|---|---|---|---|---|
|principal|address:||Unit 10,Eclipse Office||Park||
||||High Street, Staple Hill||||
||||Bristol BS165EL||||
|Trustees and directors:|||DNordberg<br>(Chair)||||
||||D D Wilson|||PM Collins|
||||JEBuswell|||TSJenkinson|
||||KPatdson|||S Cummings|
||||SJJones|||NL McKen|
||||DP Sarpong (appointed||13December 2021)||
||||KD Guy (retired 30|June 2021)|||
||||RH Nash (retired 13December|||2021)|
||||JH Self(resigned 27June 2022)||||
|Secretary:|||H A Pearce||||
|Key Management||Personnel:|H Crowhurst|||Chief Executive|
||||H APearce|||Director ofFinance|
||||JParry|||Director ofOperations|
||||GMeehan|||Director ofHuman Resources|
||||M Beavis|||Director ofEstates, Facilities and IT|
|Auditor:|||Mazars LLP||||
||||90Victoria Street||||
||||Bristol BSI6DP||||
|Solicitors;|||Royds Withy King||||
||||5-6Northumberland|Buildings|||
||||Queens Square||||
||||Bath BAI 2JE||||
||||Lyons Davidson||||
||||43 Queens Square||||
||||Bristol BSI4QP||||
|Bankers:|||National<br>Westminster|Bank|||
||||Floor 2, Trinity Quay|2|||
||||Avon Street||||
||||Bristol BS2OPT||||
|Investment|advisors:||Barclays Wealth Management||||
||||I Churchill<br>Place||||
||||Canary Wharf||||
||||London E145HP||||





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|Ener|consum|consum|tion|used|to calculate emissions|to calculate emissions|to calculate emissions|kwli|
|---|---|---|---|---|---|---|---|---|
|Natural|as|||||||4,407,098|
|Electrici||||||||1,417,310|
|Vehicles||||||||308,254|
|Total ener||consum||tion|Wh|||6,132662|
|Sco e 1|emissions||in|metric|tonnes CO2e|||tCO2e|
|Natural|as|||||||810.33|
|Vehicles||||||||71.92|
|Sco e2|emissions||in|metric|tonnes CO2e||||
|Eiectrici||||||||330.43|
|Total<br>oss||emissions||in inetric tonnes CO2e||||1,212.69|
|Intensi|ratiotCO2e|||eravera||eFTEem|lo ee|1.59|



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||Cc0|cc<br> O|CII||mCDO<br>CC vc O<br>oo<br>CD cD <br>4 O m <br>CC d'<br>CC|mCDO<br>CC vc O<br>oo<br>CD cD <br>4 O m <br>CC d'<br>CC|mCDO<br>CC vc O<br>oo<br>CD cD <br>4 O m <br>CC d'<br>CC|cooc<br>CC cO<br> m 0-<br> 0 cc<br>Oc 'D<br>vlI-"|cooc<br>CC cO<br> m 0-<br> 0 cc<br>Oc 'D<br>vlI-"|00<br>cc|Ct <br>D <br>O<br>cc|0<br> 0<br>00<br>0OI|Co<br>OCI|C||CII'O<br>0<br>m||m|O<br>Ct||||
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## 

## 

## 

||||Unrestricted|||Unrestricted|||
|---|---|---|---|---|---|---|---|---|
||||Income|Restricted||Income|Restricted||
|||Notes|Fund|Funds|Total|Ftiiid|Funds|Total|
||||2022|2022|2022|2021|2021|2021|
|||||||8|8|8|
|FIXEDASSETS|||||||||
|Tangible<br>assets||13|11,584,835|2,160,823|13,745,658|12,133,607|2,044,392|14,174,999|
|Intangible<br>assets||14|306,949||306,949|280,720||280,720|
|Investments||15|1,991,923||1,991,923|1,419,806||1,419,806|
|Total fixed assets|||13,883,707|2,160,823|16,044,530|13,831,133|2,044,392|15,875,525|
|CURRENT ASSETS|||||||||
|Debtors||16|1,862,165||1,862,165|1,772,433||1,772,433|
|Cash at bank and in hand|||5,451,438|309,303|5,760,741|5,887,207|64,878|5,952,085|
|Total current assets|||7,313,603|309,303|7,622,906|7,659,640|64,878|7,724,518|
|CREDITORS; Amounts|||||||||
|falling due within<br>one year||17|(2,448,729)||(2,448,729)|(1,908,655)||(1,908,655)|
|Net current assets|||4,864,874|309,303|5,174,777|5,570,985|64,878|5,815,863|
|TOTAL ASSETSLESS|||||||||
|CURRENT LIABILITIES|||18,748,581|2,470,126|21,218,707|19,582,118|2,109,270|21,691,388|
|CREDITORS: Amounts|||||||||
|fallmg due in over one|year|18|(9,072)||(9,072)|(19,958)||(19,958)|
|PROVISIONS for liabilities|||||||||
|and charges||20|(16,321)||(16,321)|(62,988)||(62,988)|
|NET ASSETS|||18,723,188|2,470,126|21,193,314|19,499,172|2,109,270|21,608,442|
|FUNDS OF THE CHARITY|||||||||
|Funds invested<br>in fixed|assets||11,871,826||11,871,826|12,380,482||12,380,482|
|Investment<br>revaluation|reserve||83,459||83,459|5,651||5,651|
|Funds available<br>for use|||6,767,903||6,767,903|7,113,039||7,113,039|
|Unrestricted<br>income funds||23|18,723,188||18,723,1SB|19,499,172||19,499,172|
|Restricted funds||24||2,470,126|2,470,126||2,109,270|2,109,270|
|TOTAL CHARITY FUNDS|||18,723,188|2,470,126|21,193,314|19,499,172|2,109,270|21,608,442|



## 



## 

## 

||||2022|2021|
|---|---|---|---|---|
|CASH FLOWS FROM OPERATING||ACTIVITIES|||
|Net incoming resources|||(415,128)|1,346,679|
|Adjustments<br>for:|||||
|Depreciation<br>and amortisation|||523,129|490,180|
|(Surplus)/loss<br>on sale ofproperty,||plant and equipment|(77,132)|(362,789)|
|Investments<br>(gains)/losses|||(72,116)|(254,035)|
|Investment<br>income|||(43,165)|(43,609)|
|Interest expense|||363|1,676|
|Trade and other receivables|||(89,732)|14,350|
|Trade and other payables|||504,111|(254,997)|
||||330,330|937,455|
|CASH FLOWS FROM INVESTING||ACTIVITIES|||
|Purchase ofproperty,<br>plant and equipment|||(155,454)|(137,872)|
|Purchase ofintangibles|||(126,591)|(175,854)|
|Proceeds on disposal ofproperty,|plant and equipment||228,455|510,532|
|Additions<br>to investment<br>funds|||(500,000)||
|Interest received|||43,165|43,609|
||||(510,425)|240,415|
|CASH FLOWS FROM FINANCING||ACTIVITIES|||
|Interest paid|||(363)|(1,676)|
|Finance lease repayments<br>made|||(10,886)|(10,886)|
||||(11,249)|(12,562)|
|NET (DECREASE)/INCREASE|IN CASH AND CASH EQUIVALENTS||(191,344)|1,165,308|
|Cash and cash equivalents<br>at the|beginning ofthe year||5,952,085|4,786,777|
|CASH AND CASH EQUIVALENTS||AT THE END OF THE YEAR|5,760,741|5,952,085|





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## 

|3.<br>INCOME FROM DONATIONS|AND LEGACIES|||
|---|---|---|---|
|||2022|2021|
|Restricted capital grant||249,747||
|Restricted income donations||||
|Restricted Covid related grants||806,667|901,963|
|Coronavirus<br>Job Retention Scheme||4,671|571,219|
|Donations<br>from Quartet||21,627|43,911|
|Health Education England<br>grant||38,550|29,639|
|Other restricted grants and donations||37,537|33,376|
|||909,052|1,580,108|
|Unrestricted<br>donations||||
|Unrestricted<br>Covid related grants|||600,086|
|Other unrestricted<br>grants and donations||38,513|34,629|
|||38,513|634,715|
|||1,197,312|2,214,823|



## 

|||2022|2021|
|---|---|---|---|
|Interest|receivable|3,282|6,028|
|Income|from stock exchange investments|39,883|37,581|
|||43,165|43,609|





## 

## 

## 

||||||2022|2021|
|---|---|---|---|---|---|---|
|Health authority<br>grant|||||462,618|618,945|
|Contract income|||||27,122,813|25,474,793|
|Service user contributions|||||1,302,032|1,437,742|
|PCT funding<br>re increased|||pension contributions|(note 27)|49,037|53,869|
|Other operational|income||||18,191|13,973|
||||||28,954,691|27,599,322|
|6.<br>EXPENDITURE ON CHARITABLE ACTIVITIES|||||||
||||||2022|2021|
|Staffcosts|||||||
|Employee costs|||||17,314,749|18,669,555|
|Agency staff costs|||||5,438,170|2,960,528|
||||||22,752,919|21,630,083|
|Non-Pay costs|||||||
|Food and household|||||569,241|638,724|
|Residents'amenities|||||141,886|162,240|
|Travel costs|||||226,509|173,659|
|Telephone|||||99,575|111,303|
|Stationery<br>and office expenses|||||68,990|83,213|
|Hygiene<br>and medical|||||294,749|421,369|
|Bad debts|||||(2,049)|(19,425)|
||||||1,398,901|1,571,083|
|Property costs|||||||
|Utilities|||||482,090|486,160|
|Registration<br>fees|||||45,345|48,124|
|Loan interest|||||363|1,676|
|Rent|||||367,337|364,309|
|Fixtures, repairs and maintenance|||||1,627,942|1,349,506|
|Property management||charges|||42,000|42,817|
|Depreciation|||||363,963|372,275|
|Council tax|||||88,315|90,412|
||||||3,017,355|2,755,279|
|Support costs reallocated|||(note 7)||3,550,541|3,129,769|
|Governance<br>costs reallocated (note 8)|||||35,557|32,725|
|TOTAL EXPENDITURE|||||30,755,273|29,118,939|





## 

## 

|7.|SUPPORT COSTS|||||||
|---|---|---|---|---|---|---|---|
|||||||2022|2021|
|Head|office property<br>costs|||||214,431|153,782|
|Head|office staff costs|||||1,978,482|1,784,964|
|Head|office agency costs|||||14,126|4,350|
|Staff|training<br>and development|||||119,662|85,512|
|Staff|recruitment|||||126,970|47,320|
|Staff|and payroll support costs|||||318,655|349,175|
|Information<br>technology||||||283,619|217,707|
|Insurance||||||147,969|133,914|
|Office consumables||||||85,763|91,946|
|Legal|and professional<br>fees|||||50,806|67,402|
|Bank|charges|||||12,250|12,246|
|Mmkeiing||||||51,156|61,761|
|Head|office depreciation|||||124,000|83,631|
|Other|head office expenses|||||40,494|51,786|
|||||||3,568,383|3,145,496|
|Less|0.5%recharge to expenditure|||on raising funds (note 9)||(17,842)|(15,727)|
|||||||3,550,541|3,129,769|
|8.|GOVERNANCE COSTS|||||||
|||||||2022|2021|
|Reimbursement<br>ofTrustees'|||expenses|||905|118|
|Trustees'<br>meeting, training||and recruitment|||costs|2,957||
|External auditors'<br>fees||||||21,840|21,420|
|Recharge 5%salary costs for|||Chief|Executive and Director ofFinance||9,855|11,187|
|||||||35,557|32,725|



## 

|9,<br>EXPE|NDITURE ON RAISING FUNDS|||
|---|---|---|---|
|||2022|2021|
|Fundraising|staff costs|11,388|13,889|
|Recharge 0.5%ofsupport costs (note 7)||17,842|15,727|
|||29,230|29,616|





## 

## 

## 

||||||2022|2021|
|---|---|---|---|---|---|---|
|Wages and salaries|||||17,661,286|18,734,763|
|Social security||costs|||1,227,712|1,348,752|
|Other pension||costs|||414,487|425,386|
||||||19,303,485|20,508,901|
|Apprenticeship||levy|||83,555|76,862|
||||||19,387,040|20,585,763|
|Remuneration||costs ofkey management||personnel|399,876|430,648|
|Redundancy|and termination||payments||108,125|248,575|



## 

|The average|number ofemployees<br>during t|he year was as follows:||||
|---|---|---|---|---|---|
|||||Whole time||
|||Average|number|equivalents||
|||2022|2021|2022|2021|
|Management|and administration|59|67|59|59|
|Care staff||901|999|706|795|
|||960|1,066|765|854|



|Employe|es|whose emoluments<br>fell within the following|ranges were as follows:||
|---|---|---|---|---|
||||2022|2021|
|860,000|to|I70,000|||
|$70,000|to|F80,000|||
|f80,000|to|090,000|||
|F90,000|to|f100,000|||





## 

## 

## 

|12. NET INCOME|FOR|THE YEAR|||||
|---|---|---|---|---|---|---|
||||||2022|2021|
|This is stated after crediting:|||||||
|Profit on disposal oftangible fixed assets|||||77,132|362,789|
|and after charging:|||||||
|Operating<br>leases - property||rental|||427,224|412,608|
|-motor vehicles|||||40,755|39,945|
|Auditor's<br>remuneration|—audit fees||||18,200|18,200|
|13. TANGIBLE FIXED||ASSETS|||||
||||Freehold|Fixtures<br>Ifr|Motor||
||||properties|equipment|vehicles|Total|
|COST|||||||
|At 1April 2021|||21,011,215|339,275|361,952|21,712,442|
|Additions|||150,994|4,459|0|155,453|
|Disposafs|||(219,779)||(4,399)|(224,178)|
|At 31March 2022|||20,942,430|343,734|357,553|21,643,717|
|DEPRECIATION|||||||
|At I April 2021|||6,953,125|243,984|340,334|7,537,443|
|Charge for the year|||375,556|46,497|11,418|433,471|
|Disposals|||(68,456)||(4,399)|(72,855)|
|At 31March 2022|||7,260,225|290,481|347,353|7,898,059|
|NET BOOK VALUE|||||||
|At 31March 2021|||14,058,090|95,291|21,618|14,174,999|
|At 31March 2022|||13,682,205|53,253|10,200|13,745,658|





## 

## 

|14.<br>INTANGIBLE FIXEDASSETS||
|---|---|
||SoAware|
||costs|
|COST||
|At 1April 2021|500,355|
|Additions|115,887|
|Disposals|(167,950)|
|At 31March 2022|448,292|
|DEPRECIATION||
|At 1 April 2021|219,635|
|Charge for the year|89,658|
|Dispossls|(167,950)|
|At 31March 2022|141,343|
|NET BOOK VALUE||
|At 31March 2021|280,720|
|At 31March 2022|306,949|



## 

||||2022|2021|
|---|---|---|---|---|
|Listed Investments|||||
|Valuation|at 1 April 2021||1,419,806|1,165,771|
|Additions|to investment|funds|500,000||
|Realised (losses)/profits||on disposal|(5,690)|(8,165)|
|Unrealised|profits/(losses)|on revaluation|77,807|262,200|
|Valuation|at 31March 2022||1,991,923|1,419,806|





## 

## 

## 

|||2022|2021|
|---|---|---|---|
|Operational|debtors|1,595,000|1,466,892|
|Other debtors||3,247|62,085|
|Prepayments|and accrued income|263,918|243,456|
|||1,862,165|1,772,433|



## 

|17. CREDITORS —AMOUNTS FALLING DUE W|ITHIN ONE YEAR||
|---|---|---|
||2022|2021|
|Finance lease creditor|10,886|10,886|
|Trade creditors|1,122,069|870,843|
|Tax and social security|260,803|84,469|
|Other creditors|158,563|140,479|
|Accruals and deferred income|896,408|801,978|
||2,448,729|1,908,655|



## 

|18. CREDITORS —AMOUNTS FALLING DUE AFTER MORE|THAN ONE YEAR||
|---|---|---|
||2022|2021|
|Finance lease creditor|9,072|19,958|
|19. MATURITY OFLONG TERM CREDITORS|||
|Finance leases|||
||2022|2021|
|Amounts<br>falling due:|||
|Within one year (note 17)|10,886|10,886|
|Within<br>1 to 2years|9,072|19,958|
||19,958|30,844|
|Less: amounts<br>falling due|||
|within one year (note 17)|(10,886)|(10,886)|
||9,072|19,958|





## 

## 

## 

|20.<br>PRO|VISI|ONS FORLIABILITIESAND CHARGES||
|---|---|---|---|
||||Pension|
||||deficit|
|At 1 April|2021||62,988|
|Paid during|the|year|(15,940)|
|Re-measurement||ofprovision|(31,090)|
|Unwinding|ofdiscount factor||363|
|At 31March 2022|||16,321|





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|||Land and|Motor|Land and|Motor|
|---|---|---|---|---|---|
|||Buildings|Vehicles|Buildings|Vehicles|
|||2022|2022|2021|2021|
|Expiring|within one year|312,545||311,095|4,977|
|Expiring|in two to five years|22,325||11,450||
|Expiring|in more than five years|||||
|||334,870||322,545|4,977|



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