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2025-03-31-accounts

Charity Registration No. 291489 Company Registration No. 1898188 (England and Wales)

THE YOU TRUST

(A COMPANY LIMITED BY GUARANTEE)

REPORT AND CONSOLIDATED FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2025

CHARITY NUMBER 291489

COMPANY NUMBER 01898188

CONTENTS
 PAGE
Trustees Report 3 – 29
Report of the Independent Auditors 30 - 34
Consolidated Statement of Financial Activities 35
Consolidated Balance Sheet 36
Consolidated Cash Flow Statement 37
Notes to the Financial Statements 38 - 61

TRUSTEES REPORT

1.0 INTRODUCTION

2.0 OBJECTIVES

The mission statement of YOU is:

People are at the centre of all we do. We work in equal partnership, understanding that people are experts in their own experience and have strengths, skills, and life experiences

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that they bring to their own situation and to others. Everyone is a unique human being to be valued. We design what we do with people based on what matters to them, ensuring they are in control of their daily lives and their future.

 Trustworthy

We do what we say we will, when we say we will and how we say we will. We do not let people down. We act with integrity, honesty and openness with everyone we meet.

 Excellence

We strive to be the best we can be in all that we do, recognising that people deserve nothing less from us.

We ask ourselves how we can achieve things and not whether we can.

 Innovative

We are creative thinkers. We listen and build on ideas. We do not block, welcoming fresh perspectives and imagining new possibilities.

3.0 ACTIVITIES IN PURSUIT OF THE CHARITY MISSION AND OBJECTIVES

3.3 PARAGON

PARAGON is our specialist service supporting people affected by domestic abuse, sexual violence, and stalking. We also work with those who use harmful behaviours in their intimate or family relationships.

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Working across Hampshire, the Isle of Wight, Dorset, Somerset, Swindon, and panSussex, we offer a wide range of accommodation and community-based services. Our refuges provide sanctuary and specialist support for those needing a safe space to heal and rebuild, often alongside their children. In the community, our teams work with individuals who are safe to remain at home, including those still in relationships with someone causing harm. In these cases, we offer safe, structured interventions for both parties.

Alongside our commissioned and grant-funded work, we’ve co-produced and developed innovative initiatives that create spaces for safety, recovery, and change. These include survivor-led programmes, peer support models, and tailored interventions for those using harmful behaviours.

As an inclusive organisation, our services are designed to support cis and trans women and men, as well as non-binary individuals. We recognise children and young people as victims in their own right, and we also work with those who instigate harm within their families or relationships.

Our approach is rooted in the principles of the Domestic Abuse Act and includes specialist support for children and young people—ensuring every person we work with is met with respect, compassion, and the opportunity to move forward.

Our specialist team working with people who use harmful behaviours has developed a prevention programme designed to support lasting change. Accessible through one-toone sessions or group work, this programme is inclusive and suitable for both men and women.

We deliver a wide range of services—from integrated, county-wide teams and colocated specialists to the management of refuges, safe houses, and dispersed accommodation. These services are commissioned by local authorities, health organisations, grant funders, and social investors, reflecting the trust placed in our approach and outcomes.

Our team is highly effective in making a positive difference in the lives of those we support. This is consistently evidenced through tools like the Outcome Star, which tracks self-reported progress, and Exit Questionnaires completed by clients—both showing meaningful improvements in wellbeing, relationships, and personal responsibility.

As an example of feedback across the Paragon areas we can see that: -

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Impact and Achievements 2024/2025

Young Lives

At Young Lives, we support young people living in two dedicated houses. Each a safe and nurturing space for those with previous lived experiences of care.

Our residents come from diverse backgrounds, and each young person is met with respect, understanding, and a tailored plan that evolves as they do.

We work alongside each young person to help them build the strategies, confidence, and resilience they need to shape their own future.

By offering a sense of belonging and emotional safety, we create the breathing space needed to reflect, grow, and explore aspirations. Our team provides practical support and education across key areas of independent living, including:

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We aim to ensure every young person leaves our service feeling empowered, equipped, and ready for what comes next. Through tailored support and meaningful relationships, we help them hone existing skills and discover new ones, building confidence with every step.

We want each young person to look back on their time with us as a springboard: a place where they were valued, respected, and supported. A place that gave them the space to grow, the tools to thrive, and the belief that their future is theirs to shape.

Workwise

Workwise supports adults who are neurodivergent or have a learning disability to overcome the barriers they may face in finding or keeping work, whether in voluntary or paid roles.

Our focus is on helping each person identify their career aspirations and develop a realistic action plan to achieve them. Recognising that obtaining an official diagnosis can be a lengthy process, we welcome self-referrals and do not require formal diagnostic confirmation.

Workwise offers up to 12 weeks of tailored one-to-one support. This can include creating a personalised job profile, setting achievable goals, writing or updating CVs, identifying and addressing training needs, and providing practical help with job applications, interview preparation, and in-interview support. For those already in work, we assist in identifying reasonable adjustments, connecting with Access to Work funding where appropriate, and liaising with employers to ensure workplace needs are understood and met.

Our aim is to remove barriers, build confidence, and empower people to pursue meaningful employment opportunities that match their skills and ambitions, helping to create workplaces that are more inclusive, supportive, and accessible for all.

Learning disabilities services

We deliver services for people living with learning disabilities in Portsmouth and Hampshire, working in both supported living and community-based settings. We support people to live independent happy healthy lives in their community.

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----- Start of picture text -----
Service Service Description Referral Numbers in Commissioned/ Funded
Location 2024/25 By
Portsmouth Supported Housing 4 properties Portsmouth City Council
schemes for people with
learning disabilities
Registered Care Home for 1 property
adults with mental illness
Floating Support 73 clients supported in their
own homes
Adult Intervention Project 38 clients supported in 24/25
Into Work Service 31 clients supported in 24/25
(changing to Workwise)
Dorset Supported Housing 2 properties Dorset Council
schemes for young people
Petersfield Supported Housing 3 properties Hampshire County
schemes for people with Council
learning disabilities
Eastleigh and Supported Housing 12 properties Hampshire County
New Forest schemes for people with Council
learning disabilities
New Forest Registered Care Home for 2 properties Hampshire County
people with learning Council
disabilities
Basingstoke Supported Housing 13 properties Hampshire County
schemes for people with Council
learning disabilities
Havant and Supported Housing 16 properties Hampshire County
Waterlooville schemes for people with Council
learning disabilities
----- End of picture text -----

Number of people supported by Learning Disability Services (by area)

We support clients to live as independently as possible, taking a strengths-based, person-centred approach to care and support in people’s homes, registered services and supported living. Following the active model of support, we work alongside people. Doing things with them, not for them, so they’re empowered, build on existing strengths, develop new skills, and grow in confidence. People are encouraged and supported to pursue their interests, to make and maintain relationships, to undertake paid or voluntary work, and otherwise live a full life as an active citizen according to their own wishes and capacity.

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Within our Learning Disabilities services, we seek to forge connections not only between residents but also with the surrounding local community. The following examples are representative of efforts within the last year to achieve this aim:

Mental health

We provide tailored mental health support at two dedicated homes. One in Portsmouth and one in Gosport. Many of the people we welcome have spent years in hospital environments, we focus on recovery and building the resilience needed to move into more independent living.

When someone arrives, our priority is to listen. We take time to understand what matters most to each individual—their goals, aspirations, and personal journey. No two people are the same, and we honour that by shaping support around their unique needs and outlook.

Whether it’s rebuilding confidence, reconnecting with community, or simply feeling safe and settled, we’re here to walk alongside each person as they take the next step toward wellness and independence.

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For some, it’s managing to get up and face the day or to complete what may seem the smallest of tasks, but for them this is a big achievement. For example, getting out of the house even for a small amount of time, making some good food and socialising with others. For other clients, we help them to build skills by looking for a voluntary job, employment or education to enrich their lives, working on their goals that continually build independence.

In the last year, our residents have participated in weekly conservation groups focusing on preservation and protection around Hilsea Lines (a green corridor). Another has been participating in a group where they’re working on a performance and presentation to explain their diagnosis and show who they’re moving beyond this.

3.5 ADVICE AND INFORMATION SERVICES

Advice Portsmouth and First Point Dorset

The people we support often face the harshest realities of the current economic climate. For those already navigating systemic barriers, the cost-of-living crisis isn’t just a headline—it’s a daily struggle to stay afloat.

Across our services, we work tirelessly to help individuals maximise their income, manage debt, and remain safely housed. This support is especially vital in Advice Portsmouth and First Point Dorset, where our teams provide tailored guidance and practical solutions to those most at risk.

Whether securing benefits, negotiating with creditors, or preventing homelessness, we stand alongside our clients, offering not just advice, but hope.

Support with Debt, Finances, and Housing

Advice Portsmouth supported people with Universal Credit, Personal Independence Payment, Child Benefit and other claims. The service also supported people to tackle debts through Debt Management, Debt Write-Offs, Bankruptcy, and obtaining Debt Relief Orders, including working with VIVID residents to secure these. In addition to these, First Point Dorset supported people to maintain their accommodation via support with benefits awarded (149), Debts Managed/Written Off (53), and Rent Arrears resolved (13).

The dedicated, compassionate work of the Advice Portsmouth team helped to achieve £1,671,593.24 in debt relief and improved finances through helping people to find and sustain employment and maximising benefit income for the people of Portsmouth.

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First Point Home from Hospital

Home from Hospital supports Dorset Council residents in acute and community hospitals by helping overcome social and environmental barriers to a safe discharge, offering up to six weeks of guidance and practical assistance—from home safety checks and financial support to liaising with housing teams and ensuring medical equipment and community resettlement are in place. A related service, First Point, provides up to seven days of emergency department admission avoidance support for those not requiring overnight care but needing reassurance to return home safely, including welfare checks, basic provisions, medication, and connection to ongoing community support—all aimed at reducing hospital readmissions and promoting independence. From 2024-2025 they helped 640 people which saved the NHS nearly £2.5m.

Cycling Without Age

Cycling Without Age started in Denmark in 2012 with the aim of combatting social isolation and loneliness. Since 2012, Cycling Without Age has spread into 3,050-chapter locations, covering towns and cities across 39 countries. The YOU Trust runs the Portsmouth and Hayling Island chapter of this international initiative.

Our goal is to reduce social isolation and loneliness in Portsmouth and Hayling Island. By giving our residents the opportunity to get out and about, we help tackle social isolation. It gives riders the opportunity to engage with the younger generation too.

Isolation and loneliness can be caused by a whole range of issues. It might be caused by a health condition, bereavement, family issues. We have a team of over 60 volunteers who provide safe rides, free of charge, seven days a week.

Our fully trained and DBS-checked volunteers pilot our electric trishaws. They take participants around Portsmouth or Hayling Island to re-experience the sights and sounds of their local communities.

Our pilots come from a variety of backgrounds, which allows us to ‘buddy up’ participants with a pilot who shares common interests. This allows lasting relationships to form, and the sharing of intergenerational stories which may have otherwise been long forgotten.

In the 2024-2025 period, our Cycling Without Age service has gone on 300 rides, adding joy and company to the lives of hundreds.

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Personalised Care (formally Social Prescribing)

The Personalised Care Team is a collaborative initiative between The YOU Trust and Portsmouth Southcoast Primary Care Network, bringing together Social Prescribers, a Health Coach, and a Care Coordinator to support patients in a holistic, person-centred way.

Launched in 2019 with just one Social Prescriber, the team has since grown to include three Social Prescribers, a dedicated Health Coach, and a Care Coordinator, each playing a vital role in helping individuals improve their health and wellbeing.

Social Prescribing is at the heart of our approach. It connects people to local activities, groups, and services that meet their practical, emotional, and social needs — all of which can have a profound impact on health.

Thanks to grant funding and strong partnerships, we’ve been able to offer tailored group activities that respond directly to patient needs:

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YOU Counselling Centres

YOU’s established Counselling Centres in Fareham and Portsmouth offer a safe, welcoming space for people navigating life’s challenges. From these locations, we deliver a wide range of trauma-informed interventions, including:

We work in partnership to deliver these services, ensuring that support is accessible, inclusive, and rooted in compassion.

Our STAR and PARAGON counsellors also operate from our Fareham and Isle of Wight centres, offering weekend retreats and therapeutic workshops that provide space for reflection, healing, and growth.

We’re proud to support the next generation of counsellors—many of whom begin their journey with us as trainees, and some who, having once accessed our services themselves, choose to train so they can help others. Their lived experience brings depth, empathy, and authenticity to the support we offer.

YOU Counselling Centres, including PARAGON and STAR, received 2,719 referrals during the 2024-2025 period. One of the valuable community benefits of our counselling services is that they provide Trainee Counsellors opportunities to develop and gain practical experience and expertise within a BACP-accredited framework and under regular clinical supervision.

Once they have completed their training, these counsellors add to the resource of the local community, building resilience and strengthening the local capacity to respond to people’s mental health needs. The 27 trainee counsellors who worked with YOU’s teams in 2024-2025 can increase the number of sessions delivered annually in our community by 19,440-25,920 once they have completed their training.

Given the rise in demand for counselling, this contribution to our community is important in terms of health and wellbeing and demonstrates the social value that YOU gives back to the community.

Loneliness and isolation have significant detrimental effects on a person’s physical and mental health, as well as their overall wellbeing. In all of our services, we try to foster

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people’s connections and personal support networks so that they can live fulfilling lives and have a sense of purpose and belonging. Peer Support groups in domestic abuse services help to build these bonds, for example.

3.7 TRAINING AND EDUCATION

Dragonfly Project

We believe that everyone has a role to play in ending domestic abuse and hidden violence. Many of the factors that allows this to remain a persistent issue are deeply rooted in systemic power imbalances and harmful, outdated attitudes and social norms.

To change this, we recognised that more people within the community needed to be able to identify and understand domestic abuse in its varied forms so that they could help those experiencing abuse to access the support that’s available in their area. That led to the creation of the Dragonfly Project.

The Dragonfly Project delivers free domestic abuse awareness courses that train people in communities to be ‘Dragonfly Champions’. These Champions apply this learning in their own communities to improve our collective response. This has been noted nationally as a best practice approach, and we are proud to have trained 903 Dragonfly Champions in 2024-2025.

4.0 MY LEARNING CLOUD

My Learning Cloud (MLC) is at the forefront of driving up the quality of services in the health, housing and social care sector and beyond.

MLC has been trading since 2012 as a wholly owned company operating as a social enterprise gifting profit to YOU. Our team of 19 staff at MLC develops and sells two main products – our Learning Management System (LMS – a software tool that allows businesses to plan, create, deliver and report on training programmes for their workforce) and e-Learning courseware (individual subject specific e-learning courses).

Our LMS is available in multiple tiers subject to the organisation’s requirements and budget. These are branded as Lumis Essentials (minimum feature set), Lumis Pro and Lumis Enterprise (maximum feature set)

We operate to a Software as a Service (SaaS) model whereby organisations subscribe to our products and services for a fixed term which may be renewed indefinitely. These products have traditionally been sold as a package on a business-to-business basis.

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In 2024/25 My Learning Cloud continued to gift aid profit to YOU. Turnover was approximately £1.4m.

MLC had approximately 118,000 active user accounts in 24/25.

We’re focused on building on our success through a sharpened commercial strategy. By expanding into new industries and geographic markets, we aim to significantly increase profitability over the coming years which will enable us to make more of the difference that drives us.

This ambition is backed by strong foundations. MLC continues to attract new customers while maintaining long-standing relationships built on trust and value.

5.0 QUALITY ASSURANCE

Some YOU services are subject to statutory inspections. The Care Quality Commission assess all relevant services. All YOU services assessed by CQC are rated as ‘good’.

Our Young Peoples service in Dorset is now subject to Ofsted Inspection. As this is a new inspection regime for supported living, a formal Ofsted Inspection has not as yet taken place.

Advice Portsmouth provides free, independent, impartial and confidential advice to people living in Portsmouth. It’s accredited with the Financial Conduct Authority to ensure an excellent standard of advice and support.

We believe that meeting the requirements of national inspection bodies is achieved by upholding high standards of service delivery and constantly learning and listening to our clients. These key elements are the foundations of the YOU Quality Assurance Framework we operate which includes: -

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Trustees visit our services and teams, chat to staff and residents and feedback what they have seen and heard to Quality Assurance Performance and People Committee.

Accreditations and association membership provides assurance that our services meet high quality industry standards. Where we have unregistered/unregulated teams/services we actively seek external accreditation that represent national excellence – specifically for YOU Counselling and Paragon. We are also members of the Helpline Partnership and our teams are all trained by them in effective staffing of a helpdesk and ensuring our front-line response is trauma informed and meets national standards.

Our domestic violence and abuse teams in Somerset, Dorset, Hampshire and the IOW hold Safe Lives accreditation and we are beginning that accreditation process with our teams in Wiltshire and West Sussex.

Our STAR Counselling and Paragon Counselling teams both hold accreditation with Lime Culture for their work with male victims of sexual violence.

We are not able to apply for some national accreditations and memberships as our charity model does not meet their criteria. However, we adopt their standards and our robust quality assurance process means these are internally assessed against that national benchmark.

6.0 SAFEGUARDING

Our definition of safeguarding is the protection of vulnerable individuals from abuse, harm, and neglect. It encompasses measures to promote the health, well-being, and human rights of individuals in our care.

Our safeguarding framework and policies are rooted in our legal commitments, the feedback we actively collect and learning from practice. Our Directors of Operations and Business Development fulfil the roles of Safeguarding Leads for both Adults and Children.

There is an identified Safeguarding lead on our Board of Trustees and the Quality Assurance Performance and People Committee receives quarterly reports on all

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safeguarding activity. Trustees receive annual training on safeguarding for adults and children and are cognisant of the duties for safeguarding oversight.

New trustees that joined the Board this year have been briefed and participate in training in relation to their duties for safeguarding.

Trustees have a role in promoting a safeguarding culture within the organisation ensuring effective safeguarding policies and procedures are in place, ensuring all staff receive regular safeguarding training, reviewing safeguarding practices and ensuring there are clear mechanisms for reporting safeguarding concerns.

A set of key principles underpin YOUs approach to safeguarding. These are: Empowerment, Prevention, Proportionality, Protection, Partnership and Accountability.

7.0 PEOPLE VALUES AND ORGANISATIONAL DEVELOPMENT

Whether contributing in a paid or voluntary capacity, every team member plays an essential role in our success. In turn, we are committed to providing them with the support, recognition, and opportunities they deserve. We aim to nurture both wellbeing and professional development, ensuring our workforce feels valued, empowered, and equipped to continue making a difference.

Together, we create a culture of care – not just for the people we support, but for one another.

We are so pleased to welcome new people to work with and support us. Including new Trustees, a host of volunteers and student placements, as well as a high number of new support workers. YOU has grown significantly over the past 40 years.

In 2024/25 staff joined us via TUPE (Transfer of Undertakings, Protection of Employment), following the award of a new Paragon contract. Additionally, we have had five new staff join My Learning Cloud in the same period. They bring their deep experience to the ongoing growth of our charity.

The YOU Trust remains committed to fostering an environment where continuous professional development is both supported and celebrated. In line with this ethos, one of the notable highlights of the 2024/25 year has been the number of internal promotions across the Group.

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A total of 27 staff members progressed into more senior roles during this period, reflecting the organisation’s dedication to nurturing talent and recognising individual growth.

The YOU Group is powered by approximately 886 remarkable individuals who bring passion, expertise and heart to everything we do.

We’re proud of the diversity within our team. We are an equal opportunities employer, disability confident since October 2017, members of the Armed Forces Covenant and publish Gender Pay Gap results that reflect our ongoing commitment to fairness and equity.

Together, we form a vibrant, resilient workforce committed to making a difference.

The YOU Trust has continued its positive working relationship with Unison, the organisation’s recognised Trade Union with who we have a Consultation and Negotiation Framework Agreement. Holding regular meetings and discussions about staffing matters, policies, and priorities, including the annual pay review, is an important part of our commitment to those working for YOU.

We believe that recruiting and retaining the best staff, workers, and volunteers is central to providing high quality services based on solid relationships to those we work with. This is achieved in many ways, including:

At MLC and YOU, we believe that the wellbeing of our staff is fundamental to the work we do. That’s why we’ve built a culture of care, connection, and continuous support. From our Employee Assistance Scheme to our dedicated network of internal Wellbeing Champions, we’re committed to ensuring our teams feel valued and empowered.

We foster open communication through weekly CEO updates, micro-surveys, polls, and regular roadshows—creating space for feedback, reflection, and shared learning. Our commitment extends to providing strong terms and conditions, alongside high-quality training and development opportunities. Whether it’s through funded qualifications or

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tailored career pathways, we champion a ‘lifelong learner’ ethos that helps every team member grow and thrive.

Wellbeing Champions

Across our services, a dedicated network of trained Wellbeing Champions offers compassionate, confidential support to anyone who may need it. Whether it’s a listening ear, practical guidance, or simply a moment of connection, these Champions are there to make a difference.

Throughout 2024, a series of planning and training sessions—led first by Jane Cracknell, Group Director of People, Culture and Organisational Development, and later by Karen Hobbs, Assistant Director of Community Services—brought Champions together to strengthen their skills and shape a calendar of wellbeing actions for the year ahead.

The impact of this staff-led initiative is profound. Time and again, we hear how the presence of a Champion has helped someone feel seen, heard, and supported. Their kindness, empathy, and commitment ripple through our organisation, creating a culture where wellbeing is woven into everyday practice.

Learning and Development

We’ve long believed that high-quality training and meaningful career development are essential. Not just for delivering excellent services, but for empowering our staff to thrive.

We’re proud to offer robust training opportunities, support for relevant qualifications, and clear pathways for professional growth. Our teams consistently tell us that this investment makes a real difference—not only in their day-to-day work, but also in how valued and supported they feel.

We pride ourselves on our comprehensive training package. This includes a mix of certified, face-to-face, online, and hybrid programmes, all geared towards elevating staff proficiency, confidence and knowledge leading to the delivery of excellent, quality services to those we work with.

We’re an Apprenticeship Levy-paying employer, actively supporting our staff to gain valuable qualifications that enhance their careers and strengthen our services. Over the past few years, we’ve consistently maintained around 20 active learners at any one time, studying qualifications from Level 3 to Level 5—tailored to their roles and aspirations.

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Interest in our Apprenticeship Programme continues to grow, especially following recent changes to the Functional Skills components, making pathways to learning more accessible. Looking ahead to 2025/26 and beyond, The YOU Trust and MLC remain committed to expanding this programme—not only to support internal career progression, but also as part of our recruitment strategy to welcome new apprentices into the social care and technology sectors.

Smarter Learning with Lumis Pro

To manage our workforce’s learning and development, we use Lumis Pro, an advanced Learning Management System provided by My Learning Cloud. This platform enables us to:

We make full use of MLC’s certified courseware, chosen for its relevance, high standards, and user-friendly design. In 2024/25, the launch of the Lumis mobile app added even greater flexibility—allowing staff to engage with training at a time and pace that suits them.

Together with MLC, our mission is clear: to create imaginative, inclusive, and accessible learning opportunities that keep pace with a rapidly evolving world. This commitment supports not only our staff, workers, and volunteers—but ultimately, the people and communities we serve.

8.0 FINANCIAL REVIEW

At its meeting, trustees of the Finance and Commercial Committee, regularly reviewed the financial performance of the charity and My Learning Cloud against the budget it set at the start of the year.

At the end of the financial year, the audited accounts show that YOU made a healthy surplus which has helped YOU recover from the losses incurred in 22/23. This will

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alleviate the charities financial risk going forwards by contributing to investment in services, increasing the unrestricted reserves and reducing debt.

However, like many charities in the UK, and particularly in the social care sector, the challenge continues to be managing to meet rises in the national living wage against constraints faced in the public sector. These two factors mean our financial future remains uncertain and priority for Trustees as we seek to provide much needed services going forwards.

YOU continues to proactively manage the Pension Deficit. In order to actively manage the other financial risks and issues faced by charities including YOU, we have focused on identifying opportunities for growth and at the same time a range of activities that improve value for money, reduce our overheads and increase time that staff can spend with clients.

RESERVES POLICY

At the year end unrestricted reserves were £2,986,000 (2024: £2,218,000) and restricted reserves were £1,550,000 (2024: £2,382,000) and the pension reserve was in deficit at £2,126,000 (2024 £2,573,000). The deficit on the pension reserve is being managed via an agreed repayment plan through The Pensions Trust by way of annual deficit payments payable until 31[st] March 2028, subject to actuary adjustments as appropriate throughout the period.

At the year end the free reserves of the charity were £1,462,000 which is under target and equally in light of the Pension Deficit, the Trustees do not consider the reserves to be excessive.

INVESTMENT POLICY

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SERVICE CHARGES

In all services where charges applied, the Trustees ensured that these did not discriminate against those who were poorer in society.

Across publicly funded services, YOU was subject to external monitoring, inspection and validation against publicly set standards.

9.0 REFERENCE AND ADMINISTRATIVE INFORMATION

9.1

Registered CharityName The YOU Trust(known as YOU on an operatingbasis)
CharityNumber 291489
CompanyNumber 1898188
Registered Office Delme 1,
Delme Place,
Cams Hall Estate,
Fareham,
PO16 8UX
Auditors Sumer Audit
Piper House
4 Dukes Court
Bognor Road
Chichester, West Sussex
PO19 8FX
Bankers Lloyds TSB Bank plc.
St John’s Centre,
Hedge End,
Southampton,
Hampshire,
SO30 4QU

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TRUSTEES AND DIRECTORS

Derek Marshall – Chair of the YOU Group Board (elected January 2024) Caroline Sharman-Mendoza Steve Pitt Anne Ridley Simon Bowden (Appointed July 2024) Edward Vera-Cruz (Appointed July 2024) Gareth Pugh (Appointed July 2024) Amanda Jobling (Appointed July 2024) Anthony Quinn (Appointed July 2024) Oliver Long (Appointed February 2025) Alison Bradley (Appointed August 2025) Amanda Partington-Todd (Appointed August 2025) James Fullarton (Resigned June 2024) Marcia Nguyen (Resigned November 2024) Emma Giles (Resigned November 2024) Robyn Allen (Resigned February 2025) Jonathan Crutchfield (Resigned March 2025) Trudy Mansfield (Resigned May 2025) Helen Andrews (Resigned July 2025)

The directors of the company are also charity Trustees for the purposes of charity law and under the Company's Articles are known as Trustees and collectively as 'The YOU Group Board’.

The Trustees would like to give thanks to Bishop Jonathan Frost of the Anglican Diocese of Portsmouth for his patronage during the year.

EXECUTIVE LEADERSHIP TEAM

9.3 Senior staff to whom leadership of YOU and My Learning Cloud is delegated:

Name Role Delegated Authority
Hayley Connor Group Chief Executive of YOU
and Managing Director of My
Learning Cloud		 Lead for The YOU Group
Board, Liaison Committee
(previously Trust Executive
_Committee)_and Managing
Director of MyLearningCloud
Paul Taylor-Toms Group Director of Finance Lead for Finance and
Commercial Committee and
Director of MyLearningCloud

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----- Start of picture text -----
Jane Cracknell Group Director of People, Lead for Culture, People and
Culture and Organisational Communications Committee
Development (Left YOU in May ( moved to QAPPC in November
2025) 2024 ) and My Learning Cloud
Director
Phil Freed Director of Operations and Joint Lead for Quality
Business Development Assurance Committee ( moved
to QAPPC in November 2024 )
Tonia Redvers Director of Operations and Joint Lead for Quality
Business Development Assurance Committee (moved
to QAPPC in November 2024)
Michael Statham Director of MLC (Appointed as My Learning Cloud
Director in September 2024,
previously Interim Chief Officer)
Nigel Groves Group Head of IT (Left YOU in IT Lead across the YOU Group
August 2024)
----- End of picture text -----

10.0 STRUCTURE GOVERNANCE AND MANAGEMENT

GENERAL MEETING OF THE COMPANY

RECRUITMENT AND APPOINTMENT OF TRUSTEES

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and selection procedure when considering new Trustees for appointment in order to ensure a balanced, skilled, committed and representative board.

TRUSTEE RECRUITMENT INDUCTION, LEARNING AND DEVELOPMENT

Given the resignations during 2024, a successful recruitment campaign for trustees has ensured a strong board has been maintained. All Trustees sign a copy of the Trustee Code of Conduct and the Trustee Role Profile to signify their agreement to follow the terms documented.

During the year the Trustees participated in training including Adult and Young People’s safeguarding, and Equality, Diversity and Inclusion.

11.0 RISK MANAGEMENT

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At YOU we define a risk as any event that could prevent a charity achieving its aims or carrying out its strategies.

The risks we have identified are categorised in to six themes; Governance, People and Organisation, Operations, Finance, Environmental or External Factors such as public opinions or national events and Compliance (with law or regulation). These six themes are described in detail in the Risk Register along with proposed responses and the effectiveness of it. The Risk Register encompasses MLC.

The risk register is owned and reviewed annually by Trustees, along with the Organisational Risk Policy which sets out the methodology and expectations of all involved in identifying and responding to risk. Each quarter the MLC and YOU Group Board and its committees reflect on the key risks, rising risks and new risks. The responsibility for risk management is at the centre of the Terms of Reference for all formal governance meetings.

The major risks faced by YOU in 2024/25 were similar to those being managed by other charities across the UK:-

There is a plan to manage risks summarised in the Risk Register and the organisational Business Plan priorities include controlling, mitigating and management of risks in year and beyond.

YOU and MLC have comprehensive disaster recovery policies and plans. These are tested regularly and annually a disaster recovery exercise takes place to test resilience and if our approach is fit for purpose.

During 2024/25 the impact of agency costs continued to be a major risk for the charity as the national crisis in social care recruitment continued. This risk is monitored at every meeting of the Board and Committees.

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The inability to meet pension deficit contributions continued to be a major risk. This is managed through gift aid contributions from the trading subsidiary and the ability to secure concessions if required secured against property. The Group Finance and Commercial Committee monitor this through monthly management accounts and forecasts.

12.0 DELEGATION OF AUTHORITY

RELATED PARTIES AND COOPERATION WITH OTHER ORGANISATIONS

None of our Trustees receive remuneration. Any connection between a trustee or Group Executive Leadership team member with any related third party must be disclosed to the YOU Group Board. In the current year, no such related party transactions were reported.

The charity’s wholly owned subsidiary My Learning Cloud Ltd was established to provide excellence in learning management and e learning across the health, housing and care sectors. Each year My Learning Cloud gift aids the majority of its profits to the charity. The Board of Directors are appointed and removed by the charity Trustees. The charity Board receives performance reports from the subsidiary Board of Directors at each meeting.

27

STAFF AND VOLUNTEERS WITH DISABILITIES

The YOU Trust is an equal opportunities employer, Disability Confident since October 2017. As part of its open and transparent Recruitment Policy and procedure, the charity displays the Disability Confident logo on all job advertisements and references being a Disability Confident Employer on social media pages to actively encourage applications from people with disabilities. All job vacancies are advertised on a number of recruitment sites and are available in a number of formats. In addition, the charity provides a named contact so applicants can call to directly discuss any support they may require throughout the recruitment process. The YOU Trust offers a variety of flexible options to best meet the requirements of the candidate and reasonable adjustments are offered from the point of being invited along to interview, so the candidate can best demonstrate their full ability, and onwards into their employment as required, based on information shared by the applicant or staff member upon joining the organisation and throughout their time with YOU. YOU also engages with its own in-house ‘Into Work’ disability service for guidance and further support of disabled persons as needed and offers assistance with applying to the Access to Work scheme for eligible recruits.

Dedicated Employee Wellbeing Champions also offer support, together with a free and confidential EAP service, and YOU accesses the input of Occupational Health providers to seek advice on support the charity can implement for those with a disability or longterm health condition.

13.0 TRUSTEES’ RESPONSIBILITY STATEMENT

Company law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

28

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

14.0 DISCLOSURE OF INFORMATION TO AUDITORS

14.1 In so far as the Trustees are aware:

By order of the Board of Trustees

Derek Marshall (Chair)

29

Report of the Independent Auditors to the Members of

The YOU Trust

Opinion

We have audited the financial statements of The YOU Trust (the ‘parent charitable company’) and its subsidiaries (the ‘group’) for the year ended 31 March 2025 which comprise the group statement of financial activities, the group and charity balance sheet, the group and charity statement of cash flows and the notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the accounts section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the accounts in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group’s or the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Report of the Independent Auditors to the Members of

The YOU Trust

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report included within the trustees' report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

31

Report of the Independent Auditors to the Members of

The YOU Trust

Responsibilities of trustees

As explained more fully in the statement of trustees' responsibilities, the trustees, who are also the directors of the parent charitable company or the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group’s and the parent charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Identification and assessment of irregularities including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We designed procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures were capable of detecting irregularities, including fraud is detailed below:

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

32

Report of the Independent Auditors to the Members of

The YOU Trust

As a result of these procedures, we considered the opportunities and incentives that may exist within the group for fraud. We are also required to perform specific procedures to respond to the risk of management override. As a result of performing the above, we identified the following areas as those most likely to have an impact on the financial statements: health & safety, employment law, and compliance with the UK Companies Act and Charities Act.

In addition to the above, our procedures to respond to risks identified included the following:

Due to the inherent limitations of an audit, there is an unavoidable risk that some material misstatements in the financial statements may not be detected, even though the audit is properly planned and performed in accordance with the ISAs (UK). For instance, the further removed non-compliance is from the events and transactions reflected in the financial statements, the less likely the auditor is to become aware of it or to recognise the noncompliance.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

33

Report of the Independent Auditors to the Members of

The YOU Trust

Jordan Abbott BSc ACA (Senior Statutory Auditor)

02/12/2025 for and on behalf of Sumer Audit ......................... Chartered Accountants Statutory Auditor Piper House 4 Dukes Court Bognor Road Chichester West Sussex PO19 8FX

Sumer Audit is a trading name of Sumer Auditco Limited

34

The YOU Trust Consolidated Statement of Financial Activities (Incorporating an Income and Expenditure Account) For the Year Ended 31 March 2025

Notes
Unrestricted
funds
£'000
Restricted
funds
£'000
Income from
Donations and legacies
4
-
70
Fundraising
-
5
Charitable activities
Care and Support
5
22,746
1,280
Other trading activities
Commercial trading operations
6
1,384
-
Investment income
7
-
-
Other income
1
-
Total
24,131
1,355
Expenditure on
Raising funds
Commercial trading operations
6
1,157
-
Charitable activities
Care and Support
8
21,915
2,187
Total
23,072
2,187
Net (expenditure)/income
1,059
(832)
Actuarial gains/(losses) on defined
benefit schemes
20
156
-
Net movement in funds
21
1,215
(832)
Reconciliation of funds
Total funds brought forward
(355)
2,382
Total funds carried forward
860
1,550		 Total
2025
£'000
70
5
24,026
1,384
-
1
25,486
1,157
24,102
25,259
227
156
383
2,027
2,410		 Total
2024
£'000
64
-
22,486
1,356
-
1
23,907
1,325
21,807
23,132
775
(419)
356
1,671
2,027

The statement of financial activities includes all gains and losses in the year. All incoming resources and resources expended are derived from continuing activities. The statement of financial activities also complies with the requirements for and income and expenditure account under the Companies Act 2006.

The YOU Trust Balance Sheet For the Year Ended 31 March 2025

Group Group Charity Charity
2025 2024 2025 2024
£'000 £'000 £'000 £'000
Notes
Fixed assets
Tangible assets 16 1,524 1,557 1,498 1,527
Investments 17 - - 10 10
1,524 1,557 1,508 1,537
Current assets
Debtors 18 4,030 3,781 3,601 3,326
Cash at bank and in hand 1,770 1,566 1,271 1,119
5,800 5,347 4,872 4,445
Creditors
Amounts falling due within one 19 (2,788) (2,304) (1,858) (1,397)
year
Net current assets 3,012 3,043 3,014 3,048
Total assets less current liabilities 4,536 4,600 4,522 4,585
Provisions for liabilities 20 (2,126) (2,573) (2,126) (2,573)
Net assets 2,410 2,027 2,396 2,012
Funds
Unrestricted income funds 21 2,986 2,218 2,972 2,203
Pension reserve 20 (2,126) (2,573) (2,126) (2,573)
General unrestricted funds 860 (355) 846 (370)
Restricted income funds 21 1,550 2,382 1,550 2,382
Total funds 2,410 2,027 2,396 2,012

The financial statements were approved by the Board of Trustees on 25[th] November 2025 and were signed on its behalf by:

Trustee – Derek Marshall

The You Trust, registered in England no. 1898188

36

The YOU Trust Statement of Cash Flows and Consolidated Cash Flows For the Year Ended 31 March 2025

Notes
Cash flows from operating activities
Cash generated from operations
24
Pension interest charge
Net cash provided by (used in) operating activities
Cash flows from investing activities
Interest income
Purchase of tangible fixed assets
Proceeds on disposal of tangible fixed assets
Cash provided by (used in) investing activities
Change in cash and cash equivalents in the reporting
period
Cash and cash equivalents at the beginning of the
reporting period
Total cash at the end of the year		 Group
2025
£'000
459
(117)
342
-

(138)
-
(138)
204

1,566
1,770		 Group
2024
£'000
852
(104)
748
-
(75)
1
(74)
674

892
1,566		 Charity
2025
£'000
406
(117)		 Charity
2024
£'000
714
(104)
289 610
-
(137)
-
(137)
152
1,119
1,271		 -
(75)
1
(74)
536
583
1,119

37

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

1 Accounting Policies

a) Basis of preparation

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS102)), and the Companies Act 2006.

The You Trust meets the definition of a public benefit entity under FRS102. Assets and Liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes. These financial statements are presented in Sterling, the currency of the primary economic environment in which the Group operates, in round thousands.

b) Going concern

The Trustees have reviewed financial forecasts, cashflow and given consideration to the ability to raise finance if necessary and consider that there are no material uncertainties about the Trust's ability to continue as a going concern.

c) Group financial statements

The financial statements consolidate the results of the charity and its wholly owned subsidiary My Learning Cloud Limited on a line-by-line basis. A separate Statement of Financial Activities and Income and Expenditure Account for the charity has not been presented because the Trust has taken advantage of the exemption afforded by section 408 of the Companies Act 2006.

d) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the items of income have been met, it is probable that the income will be received and the amount can be measured reliably.

Income from government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executors to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor's intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed if material. Income received in advanced is deferred until the criteria for income recognition are met.

e) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank.

f) Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the Trust's work.

g) Expenditure

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Costs of raising funds comprise the costs of commercial trading and their associated support

Expenditure on charitable activities includes activities undertaken to further the purposes of the charity and their associated support costs.

Other expenditure represents those items not falling into any other heading.

h) Allocation of support costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs, finance, personnel, payroll and governance costs which support the Trusts programmes and

39

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

activities. These costs have been allocated across expenditure on charitable activities. The basis on which support costs have been allocated are set out in note 9.

i) Operating leases

Rental charges are charged on a straight line basis over the term of the lease.

j) Judgements and key sources of estimation uncertainty

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

In preparing these financial statements, the directors have made the following judgements:

Key Sources of Estimation Uncertainty

Multi employer defined benefit pension scheme

See Note 20 for details of estimates and assumptions regarding the pension scheme.

k) Tangible fixed assets

Individual fixed assets costing £1,000 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a straight line basis as follows:

Freehold Property

Straight line over 50 years and 10 years

40

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Long Leasehold property Straight line over 10 years Short Leasehold property Straight line over the life of the lease Fixtures, fittings and equipment Assets held in service properties Straight line over 3 years Assets held in offices Straight line over 5 years Short term improvements to property Straight line over 10 years Motor Vehicles Straight line over 5 years

l) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid.

m) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity from the date of opening of the deposit or similar account.

n) Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured reliably.

o) Financial instruments

The trust only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

p) Pensions

Contributions payable to the charity's pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

q) Redundancy and termination payments

Redundancy costs arising from project reviews of staff levels are charged in the year in which employees leave the group.

r) Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

Payments are also made to two multi-employer defined benefit schemes.

41

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

For the Social Housing Pension Scheme (SHPS) the cost of providing benefits under defined benefit plans is determined separately for each plan using the projected unit credit method and is based on actuarial advice.

The change in the net defined benefit liability arising from employee service during the year is recognised as an employee cost. The cost of plan introductions, benefit changes, settlements and curtailments are recognised as an expense in measuring profit or loss in the period in which they arise.

The net interest element is determined by multiplying the net defined benefit liability by the discount rate, taking into account any changes in the net defined benefit liability during the period as a result of contribution and benefit payments. The net interest is recognised in profit or loss as other finance revenue or cost.

Remeasurement changes comprise actuarial gains and losses, the effect of the asset ceiling and the return on the net defined benefit liability excluding amounts included in net interest. These are recognised immediately in other comprehensive income in the period in which they occur and are not reclassified to profit and loss in subsequent periods.

The net defined benefit pension asset or liability in the balance sheet comprises the total for each plan of the present value of the defined benefit obligation (using a discount rate based on high quality corporate bonds), less the fair value of plan assets out of which the obligations are to be settled directly. Fair value is based on market price information, and in the case of quoted securities is the published bid price. The value of a net pension benefit asset is limited to the amount that may be recovered either through reduced contributions or agreed refunds from the scheme.

For the Social Housing Growth Scheme (GS), due to the nature of the scheme, it is not possible to identify on a reasonable and consistent basis the share of the underlying assets and liabilities. Therefore, the scheme is accounted for as a defined contribution scheme.

2

Legal status of the Trust

The company is limited by guarantee and does not have a share capital and is a private company registered in England and Wales. All Trustees are members of the company and guarantee to contribute £1 in the event of a winding up.

3 Financial Performance of the charity

The consolidated statement of financial activities includes the results of the charity's wholly owned subsidiary My Learning Cloud Limited.

42

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

The summary financial performance of the charity alone is:

Income
Gift aid from subsidiary company
Expenditure on charitable activities
Net (expenditure)/income
Actuarial gains/(losses) on defined benefit pension schemes
Net movement in funds for the year
Total funds brought forward
Total funds carried forward
Represented by:
Restricted income funds
Unrestricted income funds
Pension reserve
4
Restricted Funds - Donations and legacies
Small gifts and donations
Legacies		 2025
£'000
24,102
228
24,330
24,102
228
156
384
2,012
2,396
1,550
2,972
(2,126)
2,396
2025
£'000
70
-
70		 2024
£'000
22,551
16
22,567
21,807
760
(419)
341
1,671
2,012
2,382
2,203
(2,573)
2,012
2024
£'000
64
-
64

The trust benefits greatly from the involvement and enthusiastic support of its many volunteers, details of which are given in our annual report. In accordance with FRS102 and the Charities SORP (FRS102), the economic contribution of general volunteers is not recognised in the accounts.

43

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

5 Charitable Activities


Charitable Activities
Unrestricted
Restricted
funds
funds
2025
2025
£'000
£'000
Grants receivable for charitable activities
-
1,280
Fees and charges
22,746
-
22,746
1,280		 Total
Funds
2025
£'000
1,280
22,746
24,026		 Total
Funds
2024
£'000
2,752
19,734
22,486

6 Other trading activities

The wholly owned trading subsidiary My Learning Cloud Limited is incorporated in the United Kingdom (company number 08191627). The summary financial performance of the subsidiary alone is:

7
Investment income
Interest received
Turnover
Cost of sales and administration costs
Corporation tax credit/(charge)
Net profit
Amount gift aided to the charity
Retained in subsidiary
The assets and liabilities of the subsidiary were:
Fixed Assets
Current assets
Current liabilities
Total net assets
Aggregate share capital and reserves		 2025
£'000
-
-
2025
£'000
1,384
(1,157)
-
227
(228)
(1)
26
1,184
(1,182)
28
28		 2024
£'000
1,356
(1,325)
-
31
(29)
2
30
994
(995)
29
29
2024
£'000
-
-

All investment income is derived from money held in interest bearing deposit accounts

44

The YOU Trust

Notes to the Financial Statements For the Year Ended 31 March 2025

8 Charitable Activities

Advice &
Health and
Homeless- Domestic
Counselling
Recovery
ness
Violence
Disabilities
£'000
£'000
£'000
£'000
£'000
Salary and associated costs
1,042
840
407
3,457
13,484
Rent
25
80
-
251
258
Other property costs
29
71
9
115
196
Depreciation
1
1
-
6
85
Other costs
22
72
3
55
96
Support costs (see note 9)
151
144
57
527
1,914
Governance costs (see note 9)
2
2
1
5
18
1,272
1,210
477
4,416
16,051		 Advice &
Health and
Homeless- Domestic
Counselling
Recovery
ness
Violence
Disabilities
£'000
£'000
£'000
£'000
£'000
Salary and associated costs
1,042
840
407
3,457
13,484
Rent
25
80
-
251
258
Other property costs
29
71
9
115
196
Depreciation
1
1
-
6
85
Other costs
22
72
3
55
96
Support costs (see note 9)
151
144
57
527
1,914
Governance costs (see note 9)
2
2
1
5
18
1,272
1,210
477
4,416
16,051		 Young
People
£'000
405
124
59
-
6
81
1		 Total
2025
£'000
19,635
738
479
93
254
2,874
29		 Total
2024
£'000
18,010
654
448
90
221
2,357
27
21,807
16,051 676 24,102

Expenditure on charitable activities was £24,102,000 (2024: £21,807,000) of which £21,915,000 was unrestricted (2024: £19,407,000) and £2,187,000 was restricted (2024: £2,400,000).

9 Support Costs

General
Governance
Support
function
£'000
£'000
Salary and associated costs
1,947
28
Rent
75
-
Other property costs
179
-
Depreciation
73
-
Legal and professional fees
86
-
Other costs
514
1
2,874
29		 Total
£'000
Basis of apportionment
1,975
Proportion of Direct Costs
75
Proportion of Direct Costs
179
Proportion of Direct Costs
73
Proportion of Direct Costs
86
Proportion of Direct Costs
515
Proportion of Direct Costs
2,903

45

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

10 Net income/(expenditure) for the year - Group

2025 2024
This is stated after charging: £'000 £'000
Operating leases - land and buildings 225 226
Operating leases - other and motor vehicles - -
Depreciation 171 170
(Loss)/Profit on disposal of fixed assets - 1
Auditors' remuneration - audit services 20 13
Auditors' remuneration - non-audit services 2 2

11 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

2025 2024
£'000 £'000
Salaries and wages 18,365 15,830
Social security costs 1,601 1,360
Pension costs 652 633
Redundancy costs 38 7
20,656 17,830
The number of employees whose annual emoluments were £60,000 or more were:
2025 2024
Number Number
£60,000 to £69,999 - -
£70,000 to £79,999 - -
£80,000 to £89,999 1 2
£90,000 to £99,999 - -
£100,000 to £109,999 - -
£110,000 to £119,999 1 -

The charity trustees were not paid or received any other benefits from employment with the Trust or its subsidiary in the year (2024: £nil). Nil (2024: 2) trustees were reimbursed expenses for charitable purposes during the year of £Nil (2024: £1,790). A further £538 (2024: £222) was spent on Trustee Meetings during the year. No charity trustee received payment for professional or other services supplied to the charity (2024: £nil).

The key management personnel of the parent charity, the Trust, comprise the trustees, the Group Chief Executive Officer, the Group Director of Finance and the Group Director of People, Culture and Organisational Development. The total employee benefits of the key management personnel of the Trust were £281k (2024: £274k)

46

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

12 Staff Numbers

The average monthly number of employees (including casual and part-time staff) during the year were as follows:

Management and administration
Direct and support staff		 2025
Number
55
706
761		 2024
Number
63
615
678

13 Government Grants

Income from government grants during the year was £nil (2024: £nil). See note 5 for more information and to the amount and source of these grants.

14 Corporation Tax

The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.

47

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

15 Comparatives for the statement of financial activities

Unrestricted
Restricted
Funds
funds
£'000
£'000
Income from
Donations and legacies
-
64
Charitable activities
Care and Support
19,734
2,752
Other trading activities
Commercial trading operations
1,356
-
Investment income
-
-
Other income
1
-
Total
21,091
2,816
Expenditure on
Raising funds
Commercial trading operations
1,325
-
Charitable activities
Care and Support
19,407
2,400
Total
20,732
2,400
Net (expenditure)/income
359
416
Actuarial (losses)/gains on defined benefit pension
schemes
(419)
-
Net movement in funds for the year
(60)
416
Reconciliation of funds
Total funds brought forward
(295)
1,966
Total funds carried forward
(355)
2,382		 Total
Funds
£'000
64
22,486
1,356
-
1
23,907
1,325
21,807
23,132
775
(419)
356
1,671
2,027

48

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

16 Tangible fixed assets – Group

Land & Land &
Land & buildings buildings Fixtures
buildings short long fittings & Motor
freehold L/hold L/hold equipment vehicles Total
£’000 £’000 £’000 £’000 £’000 £’000
Cost
At 1 April 2024 1,823 148 79 913 54 3,017
Additions - 3 - 135 - 138
Disposals - - - - - -
At 31 March 2025 1,823 151 79 1,048 54 3,155
Depreciation
At 1 April 2024 618 36 28 753 25 1,460
Charge for year 22 8 2 136 3 171
On disposals - - - - - -
At 31 March 2025 640 44 30 889 28 1,631
Net book value
At 31 March 2025 1,183 107 49 159 26 1,524
At 31 March 2024 ~~1,205~~ ~~112~~ ~~51~~ ~~160~~ ~~29~~ ~~1,557~~
Tangible fixed assets – Charity
Land & Land &
Land & buildings buildings Fixtures
buildings short long fittings & Motor
freehold L/hold L/hold equipment vehicles Total
£’000 £’000 £’000 £’000 £’000 £’000
Cost
At 1 April 2024 1,823 116 79 859 54 2,931
Additions - 2 - 135 - 137
Disposals - - - - - -
At 31 March 2025 1,823 118 79 994 54 3,068
Depreciation
At 1 April 2024 618 33 28 700 25 1,404
Charge for year 22 4 2 135 3 166
On disposals - - - - - -
At 31 March 2025 640 37 30 835 28 1,569
Net book value
At 31 March 2025 1,183 81 49 159 26 1,498
At 31 March 2024 1,205 83 51 159 29 1,527

49

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Included within freehold land and buildings is land with a value of £475,652 (2024:£475,652) which is not depreciated. Included within Fixtures, fittings and equipment are restricted fixed assets with a value of £nil (2024: £nil). A fixed charge is held by our pension provider over freehold/leasehold properties with a net book value of £848,204 (2024:£863,874)

17 Investments

The charity holds 10,000 shares of £1 each in its wholly owned trading subsidiary My Learning Cloud Ltd (registered no. 8191627). These are the only shares allotted, called up and fully paid. The activities and results of this company is summarised in note 6.

18 Debtors

18
Debtors
Group
Group		 Charity Charity
2025 2024 2025 2024
£’000 £’000 £’000 £’000
Trade Debtors 2,202 901 1,572 371
Other Debtors 87 13 87 13
Prepayments and accrued income 1,741 2,867 1,714 2,849
Amount due from subsidiary - - 228 93
undertaking
4,030 3,781 3,601 3,326
19
Creditors
Group
Group		 Charity Charity
2025 2024 2025 2024
£’000 £’000 £’000 £’000
Trade Creditors 202 177 150 171
Other Creditors and Accruals 933 710 903 668
Deferred Income 1,206 1,019 439 265
Taxation and social security costs 447 398 343 293
Amount due to subsidiary undertaking - - 23 -
2,788 2,304 1,858 1,397
Deferred Income
Deferred income relates to funding received from various funders that are for a future
accounting period
Group
Group		 Charity Charity
2025
2024		 2025 2024
£’000 £’000 £’000 £’000
Brought forward 1,019 892 265 182
Amount released to incoming resources (1,019) (892) (265) (182)
Amount deferred in year 1,206 1,019 439 265
Carried Forward 1,206 1,019 439 265

50

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

20 Provisions for liabilities – Group and Charity

0
Provisions for liabilities – Group and Charity
SHPS
Growth Plan		 2025
£’000
2,126
-
2,126		 2024
£’000
2,571
2
2,573

Defined benefit pension schemes The You Trust – SHPS

The charity participates in the Social Housing Pension Scheme (the Scheme), a multi-employer scheme which provides benefits to some 500 non-associated employers. The Scheme is a defined benefit scheme in the UK.

The Scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The last triennial valuation of the scheme for funding purposes was carried out as at 30 September 2023. This valuation revealed a deficit of £693m. A Recovery Plan has been put in place with the aim of removing this deficit by 31 March 2028.

The Scheme is classified as a 'last-man standing arrangement'. Therefore, the company is potentially liable for other participating employers' obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the Scheme. Participating employers are legally required to meet their share of the Scheme deficit on an annuity purchase basis on withdrawal from the Scheme.

For accounting purposes, a valuation of the scheme was carried out with an effective date of 30 September each year. The liability figures from this valuation are rolled forward for accounting year-ends from the following 31 March to 28 February inclusive. The latest accounting valuation was carried out with an effective date of 30 September 2024. The liability figures from this valuation were rolled forward for accounting year-ends from the following 31 March 2025 to February 2026 inclusive.

The total cost relating to defined benefit schemes for the year recognised in profit or loss as an expense was £133,000 (2024 - £120,000).

The deficit on the scheme, representing the shortfall on the value of the scheme assets below the present value of the scheme liabilities, is recognised as a liability on the balance sheet to the extent that the employer charity has a legal or constructive obligation for the liability. A corresponding pension reserve is included within total unrestricted funds.

51

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

The Charity pays a contribution to help support the deficit on the scheme. The total contribution was £411,608 (2024: £390,150) The cash contribution paid was £377,307 (2024: £162,563). Shortfalls on the deficit reduction payments have been secured against property (included within Freehold Land & Buildings) to the value of £790,021 (2024: £790,021) by way of a fixed and floating charge. Further contributions are scheduled to continue in the subsequent accounting period.

Reconciliation of scheme assets and liabilities to assets and liabilities recognised

The amounts recognised in the balance sheet are as follows:

2025
2024
£
£
Fair value of plan assets 6,125,000
6,357,000
Present value of defined benefit obligation (8,251,000)
(8,928,000)
Defined benefit pension scheme deficit (2,126,000)
(2,571,000)

Defined benefit obligation

Changes in the defined benefit obligation are as follows:

Defined benefit obligation
Changes in the defined benefit obligation are as follows:
Present value at start of year
Expenses
Interest expense
Actuarial losses (gains)
Benefitspaid and expenses
Present value at end of year
Fair value of scheme assets
Changes in the fair value of scheme assets are as follows:
Fair value at start of year
Interest income
Return on plan assets, excluding amounts included in interest
income/(expense)
Employer contributions
Benefitspaid and expenses
Fair value at end of year
Amounts recognised in the Income and Expenditure Account
Expenses
Net interest expense
133,000
120,000

52

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Amounts recognised as gains/(losses) in the Statement of Financial Activities

2025
2024
(972,000)
(666,000)
1,156,000
247,000
Experience on plan assets (excluding amounts recognised as
interest cost) – gain/(loss)
Effects of changes in the financial assumptions – gain/(loss)
184,000
(419,000)

Analysis of assets

The major categories of scheme assets are as follows:

Analysis of assets
The major categories of scheme assets are as follows:
2025
2024
Global Equity 686,000
634,000
Absolute Return -
248,000
Distressed Opportunities -
224,000
Credit Relative Value -
208,000
Alternative Risk Premia -
202,000
Liquid Alternatives 1,136,000
-
Emerging Markets Debt -
82,000
Risk Sharing -
372,000
Insurance-Linked Securities 19,000
33,000
Property 307,000
255,000
Infrastructure 1,000
642,000
Private Equity 5,000
5,000
Real Assets 733,000
-
Private Debt -
250,000
Opportunistic Illiquid Credit -
249,000
Private Credit 750,000
-
Credit 234,000
-
Investment Grade Credit 189,000
-
High Yield -
1,000
Cash 83,000
125,000
Long Lease Property 2,000
41,000
Secure Income 102,000
190,000
Liability Driven Investment 1,855,000
2,588,000
Currency Hedging 10,000
(3,000)
Net current Assets 13,000
11,000
Total Assets 6,125,000
6,357,000

Principal actuarial assumptions

The principal actuarial assumptions at the balance sheet date are as follows:

2025 2024
% %
Discount Rate 5.85 4.91
Inflation (RPI) 3.09 3.14

53

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Inflation (CPI) 2.79 2.78
Salary Growth 3.79 3.78
Allowance for commutation of pension for cash at 75% of 75% of
retirement maximum maximum
allowance allowance

Post retirement mortality assumptions

Post retirement mortality assumptions
Life
expectancy at
age 65
Years
Male retiring in 2024 20.5
Female retiring in 2024 23.0
Male retiring in 2044 21.7
Female retiring in 2044 24.5

Social Housing Growth Plan Scheme

The charity participates in the scheme, a multi-employer scheme which provides benefits to some 950 non-associated participating employers. The scheme is a defined benefit scheme in the UK. It is not possible for the charity to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme.

The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30[th] December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a ‘last man standing arrangement’. Therefore, the charity is potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

A full valuation for the scheme was carried out at 30 September 2023. This valuation showed a deficit of £693m which has reduced since the last valuation on 30[th] September 2020 where the deficit was £1,560m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme.

Where the scheme is in deficit and where the company has agreed to a deficit funding arrangement the company recognises a liability for this obligation. The amount recognised is the net present value of the deficit reduction contributions payable under the agreement that relates to the deficit. The present value is calculated using the discount rate detailed in these disclosures. The unwinding of the discount rate is recognised as a finance cost.

54

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Reconciliation of opening and closing provisions 31 March 2025 31 March 2024
£’000 £’000
Provision at start of period 2 2
Unwinding of the discount factor - -
Deficit contribution paid (30) -
Impact of change in assumptions and contribution schedule 28 -
Provisions at end of period - 2
Income and expenditure impact 31 March 2025 31 March 2024
£'000 £'000
Interest expense - -
Impact of change in assumptions and contribution schedule 28 -
Assumptions 31 March 2025 31 March 2024 31 March 2023
% per annum % per annum % per annum
Rate of discount - 5.31 5.52

The discount rates shown above are the equivalent single discount rates which, when used to discount the future recovery plan contributions due, would give the same results as using a full AA corporate bond yield curve to discount the same recovery plan contributions.

55

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

21 Analysis of charitable funds

Analysis of movements in unrestricted funds - Group

Other
Balance at Incoming Resources recognised Balance at
1 April 2024 resources expended gains/losses 31 March 2025
£’000 £’000 £’000 £’000 £’000
General fund 2,218 24,131 (23,363) - 2,986
Pension reserve (2,573) - 291 156 (2,126)
(355) 24,131 (23,072) 156 860
Other
Balance at Incoming Resources recognised Balance at
1 April 2023 resources expended gains/losses 31 March 2024
£’000 £’000 £’000 £’000 £’000
General fund 1,918 21,091 (20,791) - 2,218
Pension reserve (2,213) - 59 (419) (2,573)
(295) 21,091 (20,732) (419) (355)

Analysis of movements in unrestricted funds - Charity

Other
Balance at Incoming Resources recognised Balance at
1 April 2024 resources expended gains/losses 31 March 2025
£’000 £’000 £’000 £’000 £’000
General fund 2,203 22,975 (22,206) - 2,972
Pension reserve (2,573) - 291 156 (2,126)
(370) 22,975 (21,915) 156 846
Other
Balance at Incoming Resources recognised Balance at
1 April 2023 resources expended gains/losses 31 March 2024
£’000 £’000 £’000 £’000 £’000
General fund 1,918 19,751 (19,466) - 2,203
Pension reserve (2,213) - 59 (419) (2,573)
(295) 19,751 (19,407) (419) (370)

The pension reserve is a reserve designated by the trustees to recognise the pensions deficit liability on defined benefit schemes.

56

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Analysis of movements in restricted fund

DV Welfare
Big Lottery
PCC
Community
MOJ
Legacy
Fundraising
SRASAC		 Balance
at
1 April
2024
£’000
Incoming
resources
£’000
Resources
expended
£’000
1,238
851
(1,274)
21
-
(21)
2
-
-
438
2
(265)
238
171
(178)
18
-
(1)
-
5
1
427
326
(447)
2,382
1,355
(2,187)		 Transfer
£’000
Balance at
31 March
2025
£’000
-
815
-
-
-
2
-
175
-
231
-
17
-
4
-
306
-
1,550

Name of restricted fund Description, nature and purposes of the fund

DV Welfare To provide support for victims of Domestic Abuse Big Lottery Support and Counselling services Community Funds to combat loneliness and isolation in communities MOJ Funds from Ministry of Justice Fundraising YOU Fundraising Activities PCC Hardship funds for communities in Portsmouth Legacy Legacy Donations SRASAC To provide Rape and Counselling services

Analysis of movements in restricted fund

Balance at Balance at
1 April Incoming Resources 31 March
2023 resources expended Transfer 2024
£’000 £’000 £’000 £’000 £’000
DV Welfare 1,048 1,497 (1,307) - 1,238
Big Lottery 73 - (52) - 21
PCC 2 - - - 2
Community 494 290 (346) - 438
MOJ 174 339 (275) - 238
Legacy 41 - (23) - 18
SRASAC 134 690 (397) - 427
1,966 2,816 (2,400) - 2,382

57

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

22 Analysis of group net assets between funds - Group

Unrestricted Pension
funds Reserve Restricted Total funds
31 March 31 March funds 31 March
2025 2025 31 March 2025 2025
£’000 £’000 £’000 £’000
Tangible fixed assets 1,524 - - 1,524
Cash at bank and in hand 1,519 - 251 1,770
Other net current
assets/(liabilities)		 (57) - 1,299 1,242
Other long term liabilities (2,126) - (2,126)
2,986 (2,126) 1,550 2,410
Unrestricted Pension
funds Reserve Restricted
31 March 31 March funds Total funds
2024 2024 31 March 2024 31 March 2024
£’000 £’000 £’000 £’000
Tangible fixed assets 1,557 - - 1,557
Cash at bank and in hand 859 - 707 1,566
Other net current (198) - 1,675 1,477
assets/(liabilities)
Other long term liabilities (2,573) - (2,573)
2,218 (2,573) 2,382 2,027
Analysis of group net assets between funds - Charity
Unrestricted Pension
funds Reserve Restricted Total funds
31 March 31 March funds 31 March
2025 2025 31 March 2025 2025
£’000 £’000 £’000 £’000
Tangible fixed assets 1,508 - - 1,508
Cash at bank and in hand 1,020 - 251 1,271
Other net current
assets/(liabilities)		 444 - 1,299 1,743
Other long term liabilities (2,126) - (2,126)
2,972 (2,126) 1,550 2,396
Unrestricted Pension
funds Reserve Restricted
31 March 31 March funds Total funds
2024 2024 31 March 2024 31 March 2024
£’000 £’000 £’000 £’000

58

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Tangible fixed assets
Cash at bank and in hand
Other net current
assets/(liabilities)
Other long term liabilities		 1,537
412
254
2,203		 -
-
1,537
-
707
1,119
-
1,675
1,929
(2,573)
-
(2,573)
(2,573)
2,382
2,012

23 Related party disclosures

There were no related party transactions for the year ended 31 March 2025 (2024: none). The company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the group.

Transactions between group entities which have been eliminated on consolidation are not disclosed within the financial statements.

24 Reconciliation of net income/(expenditure) to net cash flow from operating activities

Net movement in funds
Depreciation charge
Pension interest charge
(Profit)/loss on the sale of fixed assets
Difference between pension charge and cash contributions
Interest received
(Increase)/decrease in debtors
Increase/(decrease) in creditors		 Group
2025
£’000
227
171
117
-
(291)
-
(249)
484		 Group
2024
£’000
775
170
104
(1)
(59)
1
67
(205)
852		 Charity
2025
£’000
228
166
117
-
(291)
-
(275)
461		 Charity
2024
£’000
775
159
104
(1)
(59)
1
17
(281)
714
459 406

25 Analysis of changes in net funds

The charity had no debt during the year.

59

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

26 Operating lease commitments

The following operating lease payments are committed to be paid as follows:

Other Other Land and
buildings		 Land and
buildings
Group Group Group Group
2025 2024 2025 2024
£’000 £’000 £’000 £’000
Expiring:
Within one year - - 588 490
Between one and five years - - 495 454
In more than five years - - - -
- - 1,083 944

27 Financial Instruments

Financial instruments are used that are necessary to facilitate the group’s ordinary trade activities, namely cash, trade payables and receivables; the resultant risks are credit risk and interest rate risk. The group does not use financial derivatives in its management of these risks.

Carrying amount of financial assets
Debt instruments measured at
amortised cost
Carrying amount of financial liabilities
Measured at amortised cost		 Group
2025
£'000
Group
2024
£'000
2,289
914
650
575		 Charity
2025
£'000
1,658
492		 Charity
2024
£'000
384
464

Credit Risk

The group’s policy in respect of credit risk is to require appropriate credit checks on potential customers before sales are made. At the balance sheet date, the group had the following trade receivables:

Group Group Charity Charity
2025 2024 2025 2024
£'000 £'000 £'000 £'000
Carrying amount of financial assets
Trade Receivables 2,203 901 1,572 371

60

The YOU Trust Notes to the Financial Statements For the Year Ended 31 March 2025

Interest Rate Risk

Cash balances are held in short-term deposit accounts, repayable on demand: these attract interest rates which fluctuate in relation to movements in bank base rate. This maintains liquidity and does not commit the group to long-term deposits at fixed rates of interest.

Group Group Charity Charity
2025 2024 2025 2024
£'000 £'000 £'000 £'000
Financial Assets:
Cash and Cash Equivalents
Sterling 1,770 1,566 1,271 1,119

61