AGE UK HAMMERSMITH & FULHAM
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Company no. 01685692
Reglstered charlty no. 289124

Age UK Hammersmith & Fulham
CONTENTS
Page
Referen￿ and Administrative Information
Chairfs Report
Chief Executive's Report
Trustees, Report
Independent Auditorfs Report
12
Slalement of Financial Activities
16
Balan¢e Sheet
17
Slalemenl of Cash fiows
18
Notes to the Financial Statements
19

Age UK Hammersmith & Fulham
REFERENCE AND ADMINISTRATIVE INFORMATION
Age UK Hammersmith & Fulham is registered as a company and as a charity in
England & Wales
Principal pla¢e of buslne8s & Registered Office
105 Greyhound Road
London W6 8NJ
Contact informatlon
Telephone number.. 020 7386 9085
Website address: http.'Ilww.ageuk.org.uklhammersmithandfulham
E-mail address.. info
eukhf.or
.uk
Trustees
Trustees in office from 1 April 2024 to the date of this report were as follows..
Robin Fawcett {Chair)
Alislair Baxter (Vice Chair)
Emmanuel Asamoah (Treasurer)
Elizabeth Baran
James Flillon
Seema Odedra
Andrew Lyons (resigned 1 September 2024)
Alexandra Stainow Iresigned 12 November 20241
Georgina Cade (from 20 June 2025)
Gary Shaw Ifrom 20 June 2025)
Shikha Kalr8 (from 20 June 20251
Chief Executive
Company Secretary
Derec Craig
Derec Craig
Advi80r8
Independent Auditor
Knox Cropper LLP
Chartered Accountants
65 Leadenhall SITeet
London EC3A 2AD
Solicitors
Woodfords
11 Harwood Road
London SW6 4QP
Bankers
Lloyds Bank plc
Natwest Bank plc

Age LIK Hammersmith & Fulham
Chair's Report
The winter fuel allowance debacle precipitated a large number of our people
needing help. Their priority was to claim pension credit which would then entitle
them lo claim the allowance. All government claims are now of course online,
creating a further wall for older people to climb. Two of our services, Infomialion
and Advice, and the Digital Club combined lo provide a speedy resolution for 329 of
our servi¢e users.
In addition, the general rise in th8 cost of living affected us in two ways.. firstty our
people found they could not afford what they had previously been able to afford.
And secondly there was pressure on our funders who had many more applicants
than previously. Trustees decided to make use of some of our reseTves this year, to
feduce the costs of some of our services. For example. we reduced the price of our
daily lunch service to £2.00, representing excellent value.
Our Carol Concert, in its third year, was warmly supported, and we held a comedy
night, spring BBQ, and numerous gel-togelhers at the Centre.
We have a very dedicated community of volunteers who continue lo befriend and
work al the Centre. Wilhoul them we would not be able lo provide the valuable
seNices our people rely on and I would like to thank them for their dedicated
service.
And finally, I would like lo Ihank our committed Irustees, who have had many
difficult decisions lo contend with this year.
Robin FaW￿tt
Chair

Age UK Hammersmilh & Fulham
Chief Executive's Report
CHIEF EXECUTIVE'S REPORT
OveNlew and Challenge8
We continued lo serve older people in the Borough with physical activities, lunches,
the shopping service. information & advice. befriending and digital activities.
However, the past year has presented significant drfficullies, particularly with a
notable decline in fundraising. Despite organizing several events and 5ubmilling
applications to grant-making organizations, funds raised were considerably lower
than in previous years. The fundraising climate around trusts and foundations was
difficult because a number had closed access lo themselves pending reslrucluring
and reprioritisation. We could not apply lo as many as we would have liked.
Con5equenlly, the trustee board was compelled lo make tough decisions to reduGe
overhead costs. which included reducing staff numbers. This reduction has had an
impact on service delivery capacity, resulting in longer wailing limes for some
service users, although all existing services have been maintained. The ongoing
cost-of~living crisis has further affected our service Users, staff, and volunteers. To
support our community, we extended the reduced price of lunches-from £4.50 10
£2-Ihanks to granls from Hammersmith and Fulham Giving and Hammersmith
United Charity.
We also reopened the warm hub al our centre, providing a welcoming space where
clients could relax in a comfortable environment and participate in engaging
activities.
Digital Inclusion Project
Our project supporting older people with digital inclusion was adversely affected by
reduced funding, following the conclusion of support from the National Lottery.
Although efforts were made to secure renewed funding from the National Lollery,
the application was unsuccessful due to high demand. At one point. the prospect of
losing all paid team members seemed likely. bul a last-minule initiative by trustee
James Flillon resulted in £35,000 of funding, allowing us to Tetain two part~time
positions. We are deeply grateful to Colt Technology Services for their timely
donation, which has enabled us to continue our digital inclusion work.
Charity Shop
The partnership with West 12 Investments Limited has continued, allowing us to sell
donated goods al the W12 Shopping Centre in Shepherds Bush Green. Public
donations and support remain substantial, and the in¢ome generated is reinvested
into projects and activities that reduce loneliness and isolation among older people.
We are sineerely Ihankful to W12 Investments Limited staff. the public, and local
businesses for their crucial contributions. However, shoplifting remains a concern,
with some slaff and volunteers facing abuse when confronling perpetrators. Their
courage and commitment are immensely appreciated.
Fundralslng Efforts
This year, fundraising was less successful due to several trusts and foundations
temporarily closing as explained above. Nevertheless, our participation in numerous
eventS-including our first Carol Concert, the London Landmarks and Royal Parks
Half Marathons, the London Legal Walk, a spring barbecue, and our inaugural
comedy night was well received. By hosting these events, we aim to highlight
issues impacting older people and to raise essential fund5 for our work. We extend
heartfelt thanks lo all organizations and individuals who supported our fundraising
initiatives. including The Charity of Sir Richard Whittinglon, Liberty Global, Virgin

Age UK Hammersmith & Fulham
Chief Executiva's Report
Media 02, Colt Technology Services, Housing 21, SWM Partners, LMA Property.
Crown and Sceptre Pub, Holy Trinity Church. Mercers Foundation, Hurlingham
Club, H&F Giving, and HUC Charities.
Key Achievernents
Supported 1,489 older people, with 12,074 total service user contacts.
Delivered up lo 151 befriending volunteer hours per week, created 49 new
companionship matches, and provided weekly befriending for up lo 107 older
people.
Provided ongoing practical help lo 196 older people. and one-off practical
help lo 72 more.
Assisted 67 unique users through 114 shopping trips.
Handled 683 Advice and Infomiation contacts via phone and in-person
appointments.
Served 4,677 healthy lunches at the Community Café across the year.
Offered 1,072 one-lo-one digital skills sessiong.
Engaged over 210 active volunteers, recruited 37 new volunteers. and
welcomed back 4 previous volunteers.
Befriending
Befriending remains a cornerstone service at Age UK Hammersmith & Fulham,
addTessing the isolation and loneliness many older petsple expeiience. We support
individuals aged 50 and over who have minimal contact with others, may be
housebound, unwell, disabled. or adjusting lo major life changes. Volunteers are
carefully matched with clients to provide regular visils-usually once a week for an
hour or two-for companionship, conversation, and occasional practical support.
Supporting Independence Practical Help
Our In-Touch Support ensures older residents receive help wrth small practical
tasks, such a$..
Escorting clients to GP or hospital appointments
Accompanying them to libraTies, shops, or cafés
Assisting with small gardening jobs
Shopplng Servlce
Recognising that many older people have limited mobility. we offer a biweekly
escorted, door-to-door shopping service for those unable to shop independently.
Each trip includes a trained driver and. typically, a volunteer escort lo help with
bags and provide additional support. These outings foster social interaction and
promote independence, with volunteers assisting throughout the trip.
Information and Advice
With the removal of the winter fuel allowance for those not on pension credit and
the persislenl cosl-of-living crisis, many older people face rising energy and food
costs. Ensuring Ihey receive all entitled benefits, particularly pension Credit a
gateway to additional support-is essential. Our thanks go to the Emmanuel

Age UK Hammersmith & Fulham
Chief Executive's Report
Hospital Foundation for its continued grant, which has helped many maximize their
income.
Older people across the UK continue to struggle with poverty and financial
hardship. Through our Information and Advice services, we empower them lo
understand their rights, ac￿SS benefits. and manage life's challellges-such as
budgeting, dealing with unexpected expenses, or navigating life changes. Wo have
successfully supported clients with housing benefit, council lax, attendance
allowance, and pension credits. Notably, 750A of service users are aged 60-80,
55 /0 are women, and on average 620k are non_white British.
Addressing Social Isolation Digital Inclusion
Our efforts aim to promote health, wellbeing, and tackle digital exclusion.
Collaborating with Ihird-seclor partners across Weslminsler, Kensington & Chelsea,
and Hammersmith & Fulham, we delN8red the Digitall projecl-funded by Imperial
College Healthcare NHS Trust and CW+ (the official charity of Chelsea and
Westminster Hospital NHS Foundation Trusll. This work has furthered digital
inclusion and improved access to NHS services, though this funding concluded at
yearfs end.
Community Engagement and Volunteering
Age UK Hammersmilh & Fulham fosters opportunities for volunteers, enri¢hing the
community and benefiting all involved volunteers, service users, and the broader
community. Decades of WOTk in the borough have demonstrated the importance of
trusted community members-GPs. nurses, social care workers, faith leaders,
neighbours. and family-in identifying and supporting those at risk.
Our achievements are a teslamenl to the dedication of our volunleors, whose
commitment is al the heart of everything we do.
Derec Craig
Chief Executive

Age UK Hammersmith & Fulham
Trustees Report
The Trustees present their report and financial statements for the year ended 31
March 2025.
Reference and administrative information sel out on page 1 forms part of this report.
The financial stslements comply with current statutory requirements. the
memorandum and 8rticles of 8ssociation, the requirements of a directors, report as
required by company law, and the Statement of recommended Praclice-Accounting
and Reporting by Charities,. SORP applicable lo charities preparing their financial
statements in accordance with FRS 102 (seeond edition - effective 1 January 20191.
OBJECTIVES AND ACTIVITIES
The objects of the charity are to promote th8 following purposes for the benefit of the
public andlor older people in and around Hammersmilh and Fulham..
Preventing or relieving the poverty of oldeT people.,
Advancing educab'on.,
Preventing or relieving sickness, disease or suffering in older people
(whether emotional. mental or physical.,
Promoting equality and diversity.,
Assisting older people in need by reason of ill-heallh, disability. financlal
hardship, social exclusion or other disadvantage., and
Such other charitable purposes for the benefit of older people as the
Trustees may from lime to time decide..
the outcome of this being the promotion of the well-being of older people.
The Trustees referred to the Cha￿ty Commission's general gUIdan￿ on publlc
benefit when reviewlng the charity's aims and obj8Ctives and in planning futur8
activities. In particular, the Trustees looked al how the planned activities contributed
to the aims and activities as set out in the guidance.
FINANCIAL REVIEW
The charity reported a deficit of £126,566 {2024'. deficit of £113,606) in the year
ended 31 March 2025.
Contributing lo total incoming resources of £673,386 12024.. £751,617), were Ihe
efforts of the fundraislng team. shop sales and the Borough's funding. The latter
included free r8nt at the charity's Cenlre. It was a good year for unrestricted
fundraising bul only a modest year for restricted fundraising18s explained in the Chief
Executive's report).
Unrestricted funds posted a surplus of £73,794 12024-. a deficit of £23,612) and
Teslricled funds posted a deficit of £200.36012024'. a deficil of £89,994). The only
reslricled fund that did not pay way was the Borough's programme, despite
£60,372 being raised as co-funding by the fundraising leam. The Borough's funding
is not designed lo cover all of the ¢osts of the services required in fulfilmenl of the
programme. Reserves were drawn upon to fund the Borough's programme in
accordance with Trustees, plans.

Age UK Hammersmith & Fulham
Trustses Report
Total resources expended decreased to £799,952 from £865,223. By way of a
reorganisation, given TeslTlCted projects coming to an end. the trustees took
decisions to reduce expenditure to compensate for the lower fundraising income.
Chief variar¢ces between the income and expenditure of the year over th6 previous
year were Iwilh the reasons in parenthesesl..
Borough's contractual funding. Increase of £6,720 (inflationary uplift in
funding).
Bank interest receivable. Increase of £9,509 I$uTplus cash placed on bank
deposit).
Unrestricted donations, legacies and grants. Increase of £101,749 (success
of events}.
Reslricled donations, legacies and grants. Decrease of £193,736 lending of
restricted projects).
Staff costs. Decrease of £87.576 {ending of restricted projects and
reorganisation).
Buildings expenditure. In¢rea$e of £32,529 (imposition of shop rent and rise
In electricity costs al the Centre).
Fuel grants. Decrease of £15,000 lending of disbursemenlgl.
At the year end, the funds of the charity lotalled £222.00712024.. £348,573) and were
split as lo,.
An unrestricted general fund of £152,55912024: £212,787) which the Trustees
can spend as they see fil within Ihe objects of the charity. and
£15,142 {2024.. £21,291 } of unrestricled funds designated at the discretion of
the Trustees for particulaT purposes, and
£54,30612024: £114,495) of restricted funds to be disbursed at the direction
of their funders.
GOING CONCERN
Trustees have considered the planned financial position through to 31 March 2028.
Our basic business model continues as one of servicing the contractual requirement
of the Borough and with fundraising to augment their funding for this.
The Trustees have had several engagements with the Council about the future
funding and are confident the Charity will be SLJccessful in the next phase of the
tendering process from 1 October 2026. The Charity has a strong partnership with
the Council and the Trustees, risk analysis gives reasonable assurance that this
relalionship will continue for the foreseeable future.
Legacy income cannot be foreseen.

Age UK Hammersmith & Fulham
Trustaes Report
In the year 2024125 and in the following financial year 2025126. there has b&en a
staffing reorganisation with unfortunately several redundancies lo save costs.
Trustees conclude that the charity is a going concern until 31 March 2028. A return
lo surplus is planned in the years 2026127 and 2027128, with rising reserves.
RESERVES POLICY
This reserves policy is designed lo reflect the underlying risks facing the charity and
to ensure that the charity has an appropriate level of reserves to cover all costs to:
Cater for unforeseen circumstances, and
Provide for the extra and routine costs of a temporary or permanenl diminution
of aclivilies, should restricted funding be withdrawn andlor the charity
enGounler a shortfall of unrestricted funding.
The Trustees have determined that the charity should hold at least six months of
running expenses in reserve. Based on the forecast figures for 2025126, this 15
represented by a figure of £291,785. At 31al March 2025, the reserves stood at
£152,55912024- £212,787}, consisting of the unrestricted general income fund.
Trustees note that thi5 level of free reserves is in shortfall of the policy of six months
by about three months. As a significant part of our a¢livities are restricted in nature,
the Trustees are confident thal the Charity has enough unrestricted funds lo meet
the expected commitments under the reserves policy, particularly as the 2025126
expenditure is partly a charge on restricted funds.
The plan of the Gharity is lo build up the reseN8s by a combination ol unreslri¢ted
fundraising with dedicated events and the shop sales holding their own, together with
a cosl-cutting programme where feasible. The fundraising is overseen by a dedicated
staff member. Reslricled fundraising that subsidises the Borough's funding under
their contract is a focus, bearing in mind Ihal in its absence unrestricted fundraising
has lo be diverted to Ihal end too and accordingly is unavailable lo contribute lo Ihe
reseNes.
11 can be reported that after a dip In reserves in 2025126. they are planned to increase
in th8 following I￿0 years.
The policy is reviewed annually by the Trustees.
STRUCTURE, GOVERNANCE AND MANAGEMENT
The charity is governed by its Memorandum and Articles of Association.
Although Ihe charity carries the 'Age UK, name, it is an independent charity and, in
particular, il is independent of Age UK National. However, in order lo be able lo use
the 'Age UK, name the charity is party to a branding agreement with Age UK nallonal.
The charity has members, as required by UK company law. who have the power at
general meetings to effect certain changes upon the charity, so long as company law,

Age UK Hammersmith & Fulham
Trustees Report
the Memorandum and Articles of Association and the Charity Commission allow.
Members have not subscribed for any shares. Members can be drawn from the
represenl8tives of the voluntary bodies, departments of central Government, local
stalulory aulhorilies, companies and unincorporated associations serving or
operating in and around the Borough. Members can also be drawn from those adull
individuals, and those individuals aged sixteen or seventeen yeais, who are
interested in furthering the work of the charity.
The Board of Trustees and Directors is elected by, and is subject to re-election by,
the members at the Annual General Meeting. Trustees and Directors serve for an
initial term oflhree years. Should a Casual vacancy arise part-way Ihrough an elected
Board memberfs term ofoffic8, then the Board can fill that vacancy overthe un8xplr8d
term of office. The Board can co-opt persons up lo one-third of it5 elected number al
any lime. and these co-oplees will fall for election at the next AGM Elected Directors
and Trustees 8ulomatically become members of the cha￿ty upon their election. The
Board can refuse any application for membership of the charity. The Board can also
terminate an existing membership of the charity subject lo Ihe member being heard
at a Board meeting before the decision is made and subject lo the member appealing
to the other members at a general meeting.
The Board takes ultimate responsibility for the stewardship of the charity and
conslitules the Directors under company law and the Trustees under charity law.
The Chief Executive is the most senior employee and he manages the charity overall
with the Activity Centre Manag8r acting as his deputy. The Chief Executive reports
to the Chair.
A finance sub-committee meets quarterly, chaired by th8 Treasurer.
INDUCTION AND TRAINING
Trustees are inducted after a recruitment round that is followed by a presentation by
the charity. Training is available if required.
INDEMNITY OF TRUSTEES
Both 8t the dale of signing of this report and throughout the year. Article 34.1 of
Association required the charity to indemnify any Trustee in accordance with sections
232 10 234 of the Companies Act 2006. In particular, cover under an insuranee policy
held by the charity was available in respect of the indemnity of Trustees in the course
of their duties.
RISK MANAGEMENT
TNstees have identified the following chief categories of risk {with main controls and
mitigations bulleted)..
Category one.. Governance and management..
Agreed three-year strategic plan with key aims and objectivos

Age UK Hammersmith & Fulham
Trustees Report
Monitoring framework-outpuls and outcomes
Monitoring of financial and operational performance
Category Iwo.. Financial
Budgets linked to business planning and objectives
Financelrisk and Fundraising Sub Committees in place which meet quarterty and
have a remit lo monitor income. expenditLJre and fundraising activity
Category three.. Loss of existing funding
Diversification of funding base
Fundraising strategy
Category four.. Operational
Effective recruitment process in place
Effective communication framework in place
Support and Supe￿is1on, appraisal and performance management
And within each category, particular risks have been identified, assessed as to
likelihood and impact, and miligalion lechniques put in place.
STATEMENT OF TRUSTEES, RESPONSIBILITIES
The TrLSStees are responsible for preparing the Trustees, Report and the financial
slalemenls in accordance with applicable law and United Kingdom Accounting
Standards (United Kingdom Generally Accepted Accounling PraGtiGel.
Company law requires the Trustees to prepare financial slalements for each financial
year which giv8 a true and fair view of the income and expenditure of the charitable
company and its stale of affairs al the end of that period.
In preparing those statements the Trustees are required to:
select suitable accounting poli¢ies and then apply them consistently,.
observe the methods and principles in Aceounling and Reporting by Charities..
Slatemenl of Recommended Practice applicable to charities preparing their
financial statements in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS 102 second edilionl;
make judgements and estimates that are Teasonable and prudent.,
state whether applicable United Kingdom Accounting Standards havg been
followed, subject lo any material departures disclosed and explained in the
financial slalemenls., and
proparo the financial slalements on the going concern basis unless it Is
inappropriate to presume that the charitable company will continue in
operation.

Age UK Hammersmith & Fulham
Trustees Report
The Trustees are responsible for keeping proper accounting records which disclose
with reasonable accuracy at any lime the financial position ofthe charitable company
and enable them lo ensure that the financial statements comply with the Companies
Ael 2006. They are also responsible for safeguarding the assets of the charitable
company and hence for taking reasonable steps for the prevention and detection of
fraud and other irregularities.
The truslees are responsible for the maintenance and integrity of the corporate and
financial information included on the charitable company's website. Legislation in the
United Kingdom governing the preparation and dissemination of financial statements
may differ from legislation in other jurisdictions.
The opinion ofthe l¥ustees is that the company is enlilled to the exemptions wnferred
by Section 477 of the Companies Act 2006 relating to small companies.
AUDITORS
In accordance with company law as the company's directors, we ￿rtify that.. so far
as we are aware, there is no relevant audit information of which the charitable
company's auditor is unaware., and as directors of the charitable company we have
taken all the steps that we ought to have taken, in order to make ourselves aware of
any relevant audit information and lo establish that the charitable company's auditor
is aware of that information.
Knox Cropper LLP continue as auditors.
The annual reportwas approved by the Board on 11 November 2025.
Robin Fawcett. Chairman

Independent Auditor's Report to the members of
Age UK Hammersmith & Fulham
Opinion
We have audited the financial statements of Age UK Hammersmith & Fulham (the
'charitable company? for the year ended 31 March 2025 which comprise the
Statement of Financial Activities, the Balance Sheet, statement of Cash Flows and
notes to the financial statements, including a summary of significant accounting
policies. The financial reporting framework that has been applied in their preparation
Is applicable law and United Kingdom Accounting Standards, including Financial
Reporting Standard 102 The Finanaèl Reporting Standardopplicabk* in the UK and
Republk ofIreland(Unlted Klngdom Generally Accepted Accounting Practice).
In our opinion the financial 5tstements'.
give a true and fair view of the state of the charitsble company's affairs as at
31 March 2025 and of its income and expenditure for the year then ended;
have been properly prepared in accordance with United Kingdom Generally
Accepted Accounting Practice,. and
have been prepared in accordan￿ wlth the requlrements of the Companies Act
2006.
Basls of oplnlon
We conducted our audit in accordan￿ with International Standards on Auditing (UK)
(ISAS (UK)) and applicable law. Our responsibilities under those standards are further
described in the Auditorfs responsibilities for the audlt of the flnanclal statements
section of our report. We are independent of the charitable company in accordance
with the ethical requirements that are relevant to our audit of the financial statements
In the UK, Includlng the FRC'S Ethical Stsndard, and we have fvlfilled our other ethical
responsibilities in accordance with these requirements. We believe that the audit
eviden￿ we have obtained is Suff￿lent and appropriate to provide a basis for our
opinion.
Conclusions relatlng to going concern
In auditing the financial statsments, we have conduded that the trustees, use of the
going concern basis of accountlng in the preparation of the financial statements is
approprlate.
Based on the work we have performed, we have not identified any material
uncertainties relating to events or conditions that, individually or collectivelyi may
cast significant doubt on the tharitsble company's ability to continue as a golng
concern for a period of at least iwelve months from when the financial statements
are authori*d for issue.
Our responsibilities and the responslbllitles of the trustees wlth reswt to going
con￿rn are described in the relevant sections of this report.
12

Independent Auditor's Report to the members of
Age UK Hammersmith & Fulham
Other inforniation
The other information comprises the information included in the annual report, other
than the flnancial statements and our audltors, report thereon. The trustees are
responsible for the other informatlon.
Our oplnlon on the financial statements dces not cover the other information and we
do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether
the other information is materially inconsistent with the financial statements or our
knowledge obtsined in the audit or otherwise appears to be materially misstated. If
we identify such material inconsistencies or apparent material misstatements, we are
required to determine whether there is a material misstatement in the financial
statements themselves. If, based on the work we have performed, we conclude that
there is a material misstatement of this other information, we are required to report
that fact. We have nothing to report in this regard.
Opinion on other matters prescribed by the Companles Art 2006
In our opinion, based on the work undertaken in the course of the audit..
the infomiatlon glven In the trustees, report, which Indudes the dirertorg report
prepared for the purposes of company law, for the financial year for which the
financial statements are prepared is consistent with the financial statements;
and
the directots. report Included within the trustees, report has ken prepared In
accordance with applicable legal requirements.
Matters on which we are required to report by exceptlon
In the light of the knowledge and understanding of the charitable company and its
envlronment obtained in the course of the audit, we have not identified material
mi55tatements in the dlrectors, report included withln the trustees, report.
We have nothing to report in respett of the following matters where the Companies
Act 2006 ￿qUireS us to report to you if, in our opinion:
adequate accounting records have not been kept, or return5 adequate for our
audit have not been re￿iVed from branches not visited by us; or
the financial statements are not in agreement with the accountlng records and
returns; or
certain disclosures of trustees, remuneration specified by law are not made. or
we have not ￿￿1Ved all the information and explanations we require for our
audit; or
the trustees were not entitled to prepare the financial statements in accordance
wlth the small companies regime and tske advantage of the small companles,
13

Independent Auditor's Report to the members of
Age UK Hammersmith & Fulham
exemptlons In preparing the trustees, report and from the requirement to
prepare a strategic report.
Responsibilities of Trustees
As explained more fully in the Trustees, Resp)nsibllities Statement, the Trustees (who
are also the directors of the charitable company for the purposes of company law)
are responsible for the preparation of the financial statements and for being satisfied
that they give a true and fair view, and for such internal control as the trustee5
determine is necessary to enable the preparation of financial statements that are free
from material misstatemen¢ whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the
charitsble company's ablllty to continue as a going concern, disclosingi as applicable,
matters related to going con￿rn and using the goirvJ con￿rn basis of accounting
unless the trustees either intend to liquldate the company or to cease operations, or
have no realistic alternative but to do so.
Audltorfs responsibilities for the audit of the financial statements
Our objective5 are to obtain reasonable assuran￿ about whether the financial
statements as a whole are free from material misstatement, whether due to fraud or
error, and to issue an auditor's report that includes our opinion. Reasonable
assurance Is a high level of assuran￿, but is not a guarantee that an audit conducted
in accordance with ISAS (UK) will always detect a material misstatement when it
exists. Misstatements can arise from fraud or error and are considered material If,
individually or in the aggregate, they could reasonably be expetted to influence the
economic decisions of users taken on the basis of these flnanclal ststements,
Irregularities, including fraud, are instances of non-complian￿ with laws and
regulations. We design procedures in Ilne with our responsibilities, outlined above, to
detect material misstatements in respect of irregularlties, including fraud. The extent
to which our procedures are capable of detecting irregularities, including fraud is
detailed below:
The Charitsble Company is required to comply with both company law and
charity law and, based on our knowledge of its activities, we identified that
the legal requirement to accurately account for restricted funds was of key
significan￿.
We gained an understanding of how the charitable company complied with its
legal and regulatory framework, including the requirement to properly account
for restricted fund5, through discussions with management and a review of
the documented p)licies, procedures and controls,
The audit team, which is experienced in the audit of charities, considered the
charitsble company's SUS￿PtIb1llty to materlal misstatement and how fraud
may occur. Our considerations included the risk of management override.
Our approach was to check that all restrlcted income was properly identified
and separatew accounted for and to ensure that only valid and appropriate
expenditure was charged to restricted funds. This included reviewing journal
adjustments and unusual transactions.
14

Independent Audltor's Report to the members of
Age UK Hammersmith & Fulham
A further description of our responsibilities for the audit of the financial statements
located
on
the
Flnanclal
Reportlng CounclS's
webslte
at:
www.frc.o
ditorsres
onsibilities . This descrlptlon forms part of our audthrfs
report.
Use of our report
This report is made solely to the charitsble company's members, as a bodyi in
accordance with Chapter 3 of Part 16 of the Companie5 Act 2006. Our audit work
has been undertaken, so that we might State to the charitsble company's members
those matters we are requlred to state to them In an audltor's report and for no other
purpose. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the charitable company and the charitable
company's members as a bodyi for our audit work, for this report or for the opinions
we have formed.
Simon Goodridge
Senior Statutory Auditor
for and on behalf of Knox Cropper LLP
statutory Auditor
65 Leadenha51 Street
London EC3A 2AD
18 November 2025

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A e UK Hammersmith & Fulham
Balance Sheet
As At 31 March 2025
Notes
2025
2024
FIXED ASSETS
Tanglble assets
CURRENT ASSErs
Debtors
Cash at bank arKI in harKI
io
29,803
35,264
231,989
378,926
CREDITORS: AMOUNTS FALLXNG
DUE WITHIN ONE YEAR
{43,022)
169,089)
NET CURRENT ASSETS
188,967
309,837
NET ASSETS
14
222 007
348 573
FUNDS
Restrlcted Reserve
un￿strICted Funds
Designated
Ge￿ra1
13
114 495
12
15,142
152 559
167 701
222 007
21,291
212 787
234 078
348 573
TOTAL FUNDS
The notes on pages 19-31 forrn part of these flnandal statements.
The financlal statements were approved by the Board of Trustees on 11 November 2025.
any no. 01685692
RobiTh Fahvcett, Chalrman
Emmanuel Asamoah, Treasurer
17

A e UK Hammersmith & Fulham
Statement of Cash Flows
Year ended 31 March 2025
2025
2024
Cash flows from operatlng artivities:
N¢t rdsh provlded byl(used In) operatlng actlvltles
150 878
(150,878)
181,136)
Cash flows from Investlng activities:
Bank Interest
Purchase of property, plant dnd equipment
Net cash provided by/(used in) Investlng actlvities
11,082
1,573
Change In cash and cash equivalents in the
reporting perlod
(141,476)
(79,563)
Cash and cash equlvalents at the beglnnlng of the
reportlng perlod
Cash and cash equivalents at the end of the
reportlng period
343 662
423 225
343 662
Reconciliation of net incomel(expendlturè) to net cash flow from operatlng actlvltlos
2025
2024
Net Incomellexpend5turel for the reportlng IErlod
Depreciabon charges
Bank interest
(Increaselldecrease in debtcws
Increaselldecreasel In credltors
Plet￿5￿ProV1dedhy/{￿s8dA￿) operatlng artlvltles
(126,566)
7,376
{11,082)
5,461
(113,6061
8,984
(1,5T3)
72,415
150 878
18

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
I. PRINCIPAL ACCOUNTING POLICIES
(al Basis of Preparation
The financial slalemenls of the charity, which is a public benefit enlily under
FRS 102, have been prepared in accordance with Ihe Charilies SORP {FRS
1021 'Accounling and Reporting by Ch8ritie8'. Stalement of Recommended
Practice applicable to charities preparing their financial Statements in
accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland {FRS 1021 second edition,, Financial Reporting Standard
102 'The Financial Reporting Standard applicable in the UK and Republic of
Ireland, and Companies Act 2006. The financial statements have been
prepared under the historical Gosl ¢onvention with items recognised al cost or
transaction value unless otherwise slated in Ihe relevant notelsl to the financial
stalemenls.
The financial stalements are prepared in sterling, which is the functional
currency of the charty. Monetary amounts in Ihe$e financial slalements are
rounded lo the nearest £.
In applying the financial reporting framework, the trustees have made a number
of subjective judgements, for example in respect of significant accounting
estimates. Estimates and judgements are continually evaluated and are based
on historical experience and other factors, ￿nClUdIng expectations of future
events that are believed lo be reasonable under the circumstances. The nature
of the eslimalion means the actual outcomes could differ from those eslimales.
Any significant estimates and judgements affecting these financial statements
are detailed within the relevant accounting policy below.
Ibl
Golng Concern
Trustees have considered the planned financial position through lo 31 March 2028.
Our basic business model continues a5 one of servicing the contraclual requirement
of the Borough and with fundraising to augment their funding for this.
The Tnjstees have had seveTal engagemenls with the Council about the future
funding and are confident the Charity will be successful in the next phase of the
tendering process from 1 October 2026. The Charity has a strong partnership with
the Council and the TTUStees' risk analysis gives reasonable assurance that this
relationship will continue for the foreseeable future.
Lega¢y income cannot be foreseen.
In the year 2024125 and in the following financial year 2025126, there has been 8
slaffing reorganisalh)n with unfortyn?lely several redundancies to save costs.
Trustees conclude that the charSly is a going concern until 31 March 2028. A return
to surplus is planned in the years 2026127 and 2027128, with rising reserves.
19

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
(cl
InGomè
Contract income is accounted for in the period for which the contracts are
awarded.. contract income received in respect of future periods is deferred.
Amounts recharged lo other organisalions are accounted ftir in the period in
which the related expense is incurred,, other incoming resources when they are
receivable.
Donated goods (apart from those for resale in the shop), fa¢ililieg and seNices
are included in income at the value thereof lo the charity i.e. the amount that
the chaflty would have paid for the goods, facilities and services or their
equivalent on the open market. The income was matched by the equivalent
exponditure. The use of the activity centre provided by the Borough renl-free
was brought into the financial slalemenl$ as income al the market rent together
wilh the equivalent rental expenditure.
Donated goods for resale in Ihe shop were brought into account when sold with
the income recorded being the sale proceeds. There was not any expenditure
connected with their procurement, apart from the costs of transport.to the shop
from the donors.
Legacies are recognised where there is entittement, it is prob2ble that the
income will be received and that the amount can be measured reliably.
The value of volunleer time has not been quantified in the financial statements.
{dl Expendlture
Expenditure is allocated beiween costs of charitable activities and costs of
fundraising.
The amounts alk)caled to each category comprise those costs which are
directly attributable to that category together with an apportionment of support
costs. Support costs are those ¢osts that are not directly atlribulable to a single
aclivily but provide the necessary organisational support for all the charity's
activities. The bases of allocation of support costs are explained in note 7lbl.
Governance costs comprise the costs of external and internal audit, legal
advice for tha trustees on corporate matters and those associated with
conslilulional and slatulory requirements. They include an apportionment of the
salaries of certain staff.
{el Tangible flxed a88ets
Tangible fixed assets costing less than £1,000 are wrillen off in the statement
of financial activities in the period in which the expenditure is incurred. The cost
of other tangible fixed assets is capilalised and depreciated over the estimated
useful lives of the assets, as follows..
Motor vehicles
Fixture5 & equipment
9 years
3-5 years
20

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
Grants received for th8 purpose of acquiring tangible fixed assets are credited
to a reslricled fund al the time of receipt, as is the estimated cost of assels that
are directly donated to the charity. Depreciation of all such assets is charged
against the restrlcled fund concem@d.
ifj
Pension costs
The charity contributed to employees, private contribution pension schemes,
and to the NEST organisation under H.M. Government's auto-enrolment of
pen$ions.
The pension costs represenled Ihe conlributions payable to these schemes.
Ig)
Leases
Rental costs under operating leases {where the risks and rewards attached lo
the asset remained with the lessor) were recognised in equal annual
instalments over the period of the lease. See nole fifteen for details of the
operating leases.
Finance chargos under finance leases Iwhere the risks and rewards attached
lo the assets were transferred to the eharily as lessee) were re¢ognised under
the sum of the digits method. The assets were Capitalised at eslimaled wsl
with the amounts owed to the lessor shown as finance lease creditors including
finance chafges up lo the balance sheet date. Payments under the leas8s were
offset against the finance lease Greditors. Finance charges were included in
equipment costs.
{hl
Financial instruments
The company has e5ected to apply the provisions of Sèction 11 'Basic Financial
Instruments, and Section 12 '0ther Financial Instruments Issu8s' of FRS 102
to all of its financial instruments.
Financial instruments are recognised in the company's balance sheet when the
company becomes party to the contractual provisions of the instrument.
Financial assets and liabilities are off$et, with the net amounts presented in the
financial slalements, when there is a legally enforceable right to sel off the
recognised amounts and there is an intention to settle on a net basis or to
realise the asset and sellle the liability simullaneously.
Basic financial assets
Basic financial assets, which include debtors and cash and bank balances, are
initially measured al transaction price Including transaction costs and are
subsequently carried at amortised cost using the effective interest meth
unless the arrangement constitutes a financing transaction, where the
transaction is measured at the present value of the future receipts discounted
at a markel rate of interest. Financial assets classified as receivable within one
year are not amortised.
21

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
Basic financial liabilities
Basic financial liabilities, including cr6dilors and bank loans are initially
recognised al transaction price unless the arrangement constitutes a financing
transaction, where the debt inslTumenl is measured at the present value of the
fuluie re￿ip1S discounted at a market rale of interest. Financial liabilities
classified as payable within one year are nol amortised.
Debt instruments are subsequently carrled at amortised cost. using the effectiVO
interest rale method.
Trade creditors are obligations to pay for goods or services that have been
acquired in the ordinary course of operations from suppliers. Amounts payable
are classified as current liabilities if payment is due within one year or less. If
nol, they are presented as non-current liabililieg. Trade creditors are recognised
initially at transaction price and gubsequenlly measured al amortised cost using
the effective interest method.
Derecognition of financial liabilities
Financial liabilitles are derecognis8d when th6 companws contractual
obligations expire or are discharged or cancelled.
Ca$h and cash equivalents
Cash and cash equivalents include cash in hand, deposils held al call with
banks, other short-term liquid inv8slmenls w￿h original maturities of three
months or less, and bank overdrafts. Bank overdrafls are shown within
borrowings in current liabilllles.
(kl
Volunteer8
The contribution of volunteers to the charity is nol quantified in the accounts.
Fund accounting
Restricted funds are grants and contracts, donations and other incomlng
resources, which are to be used for specific purposes as laid down by the donor.
Expenditure which meets these criteria is charged to the fund.
In the event that followng the completion of Ihe specific purpose for which the
funds had been received there are funds remaining unspent, the original donor
of the funds is contacted. Following discussions wilh the donor th& funds are
relLJrned, or with the donorf$ ¢onsent either retained and transferred to
nrestricled funds or used for similar purposes on another project. Unreslricted
funds are grants and conlracls, donations and other incoming resources
receivable for the objects of the charity withoul further specified purpose and
are available as general funds.
Designated funds are unrestricted funds eamiarked by the trustees for
parti¢ular purposes.
22

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A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
TOTAL EXPENDrruRE
a) Employm¢nt costs
2025
Totsl
2024
Total
Salarles
statutory redundallry pay
Employer National Insurart￿ contrlbutlons
Penslon contribubons
Agency staff
other stsff costs
404,227
13,577
29,544
19,449
9,590
495,249
37,937
23,286
2,404
Other staff costs (J)mprised recrultment Costs of E856 {2024'. £4,431) and traiFHng of £1,124 12024..
É2,6361.
No employee earned £60,000 per annum or rnore durlng the year {2024'. none).
The average nurntEr of employees wa5 18 {2024'. 21). The avernge number of fvll-tlme equlvalent
empbyees was 1212024: 15)
The Charity trustees were not paid or reCe￿d any other beneflts fr(xn em[￿OyMent wlth the Charlty In tIE
year12024.' £nil). They were reitnbursed expenses of £nil during the year12024'. £nil). No trustee re￿iVed
payrnent for professional or other seNths suppli& to the charity (2024.. nll).
Trustee Indemnity insurance was obtained for a premium of É29112023: £316).
The key rnanagetnent personnel of the charity were the Trustees, the Chief Executive Olflcer and the
Operations Maroger. Total emoluments of the key management personnd of the charSty were £108,686
12024.. £96,012>.
25

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A e UK Hammersmlth & Fulham
Notes To The Financlal Statements
For The Year Ended 31 March 2025
TAXATION
TIE charity is exempt from corporatEon tsx as all its in¢ome15 charltable and Is applled for charltable
purpose5.
TANGIBLE FIXED ASSETS
Flxturg$ &
Equlprngnt
Mlfilbu8
Total
Cost
Al 31 March 2024
19,300
60.747
80.047
Addrtion
1,680
1.680
Al 31 Maroh 2025
20,980
81,727
Accumulatsd Deproclatlon
As at 31 March 2024
16,863
24,448
41,311
ChAige for th8 ye8r
1,227
6,149
7,376
At 31 March 2025
48,687
Net Book Valut 31 March 2026
Net Book Value 31 March 2024
36.299
27

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
10. DEBTORS
2025
2024
Accounts Recelvable
VAT recoverable
Sundry Oebtors
Prepayments accrue(S IncotrE
8,340
8,390
2,103
3,553
8,852
3,021
11. CREDITORS: AMOUNTS FALLING DUE wrrHIN ONE
YEAR
2025
2024
Taxatlon and soc131 gecur
Accounts payable
Accruals ancl other credltors
Deferied Incon
6,741
23,631
12,650
11,781
19,521
14,787
12. UNREsfRIcfED FUNDS
31 March
2024
Incomlng Resourcos
re$ourc•s
expended
Transf8r 31 March
between
2025
funds
Designated Fund
Minibus
GthÈrHI Funds
212 787
206 536
134 022
152 559
Totsl Unrestrlcted Fund5
280 330
206 536
167 701
Th2 designated fund Is as folli)ws'.
Minibus
The minlbugs depreclatlon will be bDme by the fund, bul the fund is insuffident to cover all of the
depreclatlon Into the future SIn￿ Its balance Is les5 than the net bod( value of the mlnibus. The transfer
represents relmbursement of the 2025 depreclatk)n charye to the LBHF SLA restricted fund.
comparat￿ Informatlon in resFect of the precedlng p￿[0d Is as follows..
31 March Incomlng Resourcos
Transfèr 31 March
2023
rosourc8s
oxpfynd￿ b&tweon
2024
funds
Designated Funds
Minibus
27,440
27,440
21,291
21,291
{6,1491
General Fund5
170 029
212 787
Total Un￿strIrted Funds
335 143
170 029
234 078
28

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
13. RE￿RICTED FUNDS
31 March Incomlng Resources
2024
rgsourco$
expend8d
Transfer
between
funds
31 Mareh
2025
Borough's actlvlty
Council funding
other
249,095
1389,2661
140,171
449 638
140 171
Other restrlrted funds
Digital inclusion
Age UK D￿lta1 Champlon
Minibus
Dlgital
Cost of LNlng
338
7,760
15,009
11,678
(3381
(7,760)
15,009
30,800
76,089
(65,0651
8,098
IL4495
143 778
114,495
393,056
593 416
140,171
54,306
Botough's actlvlty
The charty continued to provEde these selv1￿5 for ewerly people in the Lon(bn Borough of Hammersmith
& Fulham on behalf of the Borough In the year pald fv by fvndlng from the Boroughs Thlrd 5
Investrfient Fund..
Actwe Age.. Physical and recreational activities, and cyter café.
Choice.. AdvKe and inforrnation at 105, Greyhound Road.
In T0￿h.. Befriend1￿, meals, 50dal adviEles, outings and shopplng transport *ry1￿.
Volunteering.. Support.
The Btxough'5 programme is intsnded to be supported by the Charf￿s fu￿raisIng efforts. This year, thls
support was also provSded from unrestrlcted reserves. The charity Continl￿ to look for cost swlngs ¢Jn
the programme in the year at¥J aim5 to increase fvndraising income going forward.
Other restrlcted funds.
Digltal projects IDbltAII Induded) were funded from varlous sources Includlng Open Age (for DigltAII}.
The mlnlbu5 fund wlll ab￿b the mlnlbus'depTedattJn and orfglnatsd from crowd fundlng for the minibus.
The Cost of Livlng fvnd asslsted cllents in overcoming rising pri￿S and was funded by the Borough, Age
UK Nabonal the Big Lottery.
29

A e UK Hammersmlth & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2026
Comparatlve Inforrnation In restett of the rxecedlng perlod Is as follows..
31 March Incoming Resources
Transfer
2023
resources
expended between
funds
31 March
2024
Contrartual artivity
Councll fundlng
Other
243,891
{359,589)
115,698
322 394
438 092
IL5698
Other restrlrted
funds
Digltsl Incluslon
Age UK Digital
Champlon
Minlbus
Dlgltsl- other
Lung Health
Engagement
Fuel grants
613
21,037
61,346
18,0(H)
(61,621)
(31,277)
338
7,760
15,009
15,687
43,561
15,009
11,678
50,516
154,525)
(L6,638}
126,923)
129 332
127 036
259 194
114 495
14. ANALYSIS OF YEAR-END NET ASSETS BETWEEN
FUNDS
2025
RestrScted
Funds
Designated
Funds
Unrestrlrted
Funds
Total
Tangible Fixed Assets
Net current assets
32,207
22,099
33,040
188,967
15,142
151,726
Totsl
54,306
15,142
152,559
222,007
30

A e UK Hammersmith & Fulham
Notes To The Financial Statements
For The Year Ended 31 March 2025
ComparatNe information in resrEd of the preceding peri￿1 is as Idlows:
2024
Restrlcted
Funds
Deslgnated
Funds
Unrestrlrt¢d
Funds
Total
Tangible Fixed Assets
Net current as*ts
37,502
76,993
1,234
211.553
38,736
309,837
21,291
Total
114,495
21,291
212,787
348,573
15. FINANCIAL COMMITMENTS
At31 March 2025 the char5tabk company had future mlnimum operaung lease paymentsof £3,750 (2024..
16. BENEFITS IN iaND
The annual rent due to the Borough under the charftys occupaNon of the propeity at 105, Greyhound
Road was nil in b)th years. The annual market rent of £51,500 has been brought into Income as a beneflt-
4Th-￿'nd in both years, and a correspK>nding rent charge of the same figure has been included in
expenditure In both years.
Volunteerg seN*es have not been quantifi￿ In the financlal stAtpments. There were several hundred
volunteers, most of whom were Involved In the befrlendlng Servi￿ provided under contracttothe Borough
under the S.L.A. Other volunteers worked Sn the shopi on the digltal projerts, In r￿p￿On and
admlnlstrauon at the day ￿ntre, as escorts on shopplng trlps aThJ ottrtlngs, renderlng advlce and
Informatbn, aThl in provkjing rneals at the day ￿nt￿.
Organisaticffls contributed equipmen¢ ￿chen provi510r15 aTKI other good5, and their empbyees, seNlces,
In both years. These benefits have not b￿ry quantlfled In the flnaThclal statements.
17. RELATED PARTY TRANSACTIONS
The charlty re£efved dOna￿on5 from TrL￿ee$ In both years. One Trustee supported the Carol Concert by
purchasiw tlckets In the year but not in the prevkjus year.
18. MEMBERS LIABILITY
The company Is 11m￿ed by guarantee has no share capltsl. The Ilabilty of each member In the event
of wlndlng up Is £1.
31