mith FulhTh ageuK AGE UK HAMMERSMITH & FULHAM ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 Company no. 01685692 Registered charity no. 289124 Age UK Hammersmith & Fulham TE Page Referen￿ and AdmInIstra￿ve Information Chalr's Report Chlef Executive s Report Tru5tee5' Report Independent Audltorfs Report 12 statement of Rnandal Athvitles 15 Balan￿ Sheet 16 statement of Cash flows 17 Notes to the Flnanclal Ststements 18 Age UK Hammersmith & Fulham REFERENCE AND ADMINISTRATIVE INFORMATION Age UK Hammersmith & Fulham is registered ès a c¥)mpany and charfty in England & Wales Principal & Registered Office 105 Greyhound Road London W6 8NJ Contact information Telephone number: 020 7386 9085 Webslte address.. http.'Ilwww.ageuk.org.uklhammersmithandfulham E-mail address.. Info eukhf.o Trustees Trustees In offlce from l April 2021 to the date of th5s report are as follows- Robin Fawcett (Chalr) istair Baxter (Vice Chalrl Emmanuel A5amoah (Treasurer) z Baran Amanda Uoyd-Harri5 James Hitton Seema Odedra Andrew Lyons Alexandra Stainow lappolnted November 2021) Chlef Executive Officer Company Secretary Derec Cralg And￿W Thompson Advisors Independent Audltor Knox Cropper LLP Chartered Accountants 65 Leadenhall Street London EC3A 2AD Solicitors Woodfords 11 Harwood Road London SW6 4QP Bankers Lloyds Bank plc 21-25 King Street Hammersmlth London W6 9HW Age UK Hammersmith & Fulham Chair's Report By the end of this financial year, we had effectively returned to the new normal with all activltles available in person. Our Greyhound Road Centre, the heart of our attivltles, Is buzzlng again wlth dozen5 of happy faces. And we are able to l(K)k forward beyond the immedlate future agaln. At our annual strategy seminar earlier this year, attended by many stakeholders, we agreed both to continue wlth our overall aim of alleviating loneliness in old age but also to focus on new strategies to fulfll that vltal vlsion. Our talented and enthusiastic team will develop and deliver these over the course of thls year. During the year we embarked on new initiatives.. Collabora￿On wlth the NHS on Digital Diabetes and Lung Health, and with other local Age UK charities delivering jolnt programmes. More infomiation on these exciting new ventures can be found in the Chief Executive's report. I'd Ilke to pay tribute to our lively group of over 220 volunteers, Wlthout whose dedication and tlme we would not be able to achieve what we do. They are a fabulous group of people.. all ages, all bad(grounds. But with one common atiribute.. a desire to be helpful In the community. Trustees approved another flnanclal year running at a deficiL We do have reserves and we are keen to allocate a portlon or these to our charltable purposes. But at the ￿me time we shall remaln prudent and ensure there Is alway5 cover for any surprlses. I would like to thank the London Borough of Hammersmith and Fulham for their continued substantial support and Land Securitles pk for their provision of our retail premlses. And l am indebted to our hard-worklng board of trustees who bring a wide range of valuable talents to the charlty. Robin Fawcett Chair Age UK Hammersmith & Fulham Chief Executive's Report ACHIEVEMENTS AND PERFORMANCE After having to endure the pandemic, it was great to See our clients and shoppers return when we reopened both the ￿ntre and tharity shop on 12 April 2021. Comprehensive risk assessments were taken to ensure that both environments were Covid-19 safe. The demand for our servlces Increased each month and we continued to deliver them both In person and onllne. This enabled those who were less confident to still engage untll they decided to take that first tentative step back outside. Whilst we continued to work in partnership with the London Borough of Hammersmith and Fulham and The Big Lottery, we initiated fresh ways to ￿￿re better health and Independen￿ for older people, and to promote images of a healthy and happier later life. This included new partnershlps with the Royal Marsden, to encourage residents to get a tske part In a health survey and lung scan to deteci potential dlsease early where treatment can be most effertlve. We partnered wlth NHS NW London to dellver a dlgital dlabetes projert to help those dlagnosed with the dlsease to get online where support can be more effertive. We worked with Sobus to mentor 5fflaller third sector organlsations to build capaclty. Charlty Shop In partnershlp wlth Land Securltles over a number of years, we have contlnued to sell donated goods at the W12 Shopplng Centre In Shepherds Bush Green. The donations from the public have been immense. The income generated from those sale5 are fed back Into the spending on projetts and activities for older people that helps to reduce loneliness and isolation. Fundralsing The board of trustees took the long-term vlew that over rellan￿ on a few funders places thls organlsat(on in a potentlally vulnerable posldon. As such It was deaded that recrultlng a fundralslng manager to dlverslfy our fundlng base was prudent. The position was held temporartly for 6 months by one of the trustees, who stood down from her w>sltlon. Durlng that llme, she reorganlsed and reconfigured the organ15atSon to be able to access funds from a varlety of SoUr￿s. l am pleased that the post has now been recwited permanently and we are beginning to s￿ some green shoots from our efforts. It Is our aim to try a generate a surplus eath year whilst expanding the many different serVI￿S that we offer the residents of the Borough. Our key achlevements In a time of returnlng to the new normal of living wbth Covid-19, we have COn￿ntrated on engaglng with clients to build confidence and adaptlng our services. Durlng 2021122, our key achievements have included.. Supporting 1,480 older people, with 10,413 contacts with our service users. We dellvered up to 178 befrlendlng volunteerlng hours per week, we made 62 new companionship befriending matche5, and up to 143 older people received a wed(ly befriendlng Se￿￿. 178 older people re￿iVed ongoing praLtical help and 62 older people received one off practlcal help. We had a total of 81 unique shopplng servi￿ users and ran 138 shopping trips. We had 873 Adv1￿ and Information cllent contacts with a mix of telephone appolntments and face-to-face contact. Healthy, freshly cooked lunches COn￿nUe to be the focu5 for OLJr Communlty Cafe, and the numbers attending have continued to in(Jease. The Community Café seNed 4,621 lunche5 over the year. We held 948 one-to-one digltal skllls sesslons and 314 one-to-one outreach Informatlon Sessions. We also provided 83 staff trainlng interventions. Age UK Hammersmith & Fulham Chief Executive's Report We had over 220 artive vdunteers. 62 new volunteers were recruited, and 27 pre-exlstlng volunteers re-engaged. Befriending Befrlendlng Is an essentlal servlce at Age UK Hammersmlth & Fulham. Many older people feel Isolated and lonely. We try to allevlate thls lonellness by prO￿dIng emotional, practical and social support. Our cllents are aged 50 and over; they have Ilttle or no contact with others and do not often leave thelr homes,. they might be ill or disabled. and they mlght have non-acute mental health needs or lack Confiden￿ because of recent life-changing experiences. We match an older person with a carefully selected and tralned volunteer, who agrees to vlslt on a regular basls, usually On￿ a week for about an hour or two. Befriending may 51mply involve txipping round to 50metK>dy's home for a cup of tea and a chat but may indude helping an older pery)n with small practical tasks. staying Independent- Practi￿1 Help Through In-Touch Support, we also help our older residents with Small practical task5, such as: escorting a client to a GP or hospltal aptx)intment accompanying an older person to the local library, to shops or a café small gardening jobs Shopping Serylce Older people can be less moblle and, without help, would not be able to do thelr shopping on their own. We offer a fortnightly e5COrted door-to-door shopping Service for people who could not othe￿ise do their own shopping. The trip includes a helpful, fully-trained driver who can also help wlth heavy bags, and usually a volunteer escort to provide additional sUPPOrt. Clients enpy an increased sense of independence along with a little social engagement. Volunteer5 are also present to assist In running the shopplng trlps, carrylng bags, and helplng clients on and off the mlnibus. Information and Advice The cost-of-INing crisis has been affecbng us more than ever. With energy and food bills rising so quickly, it is important that older people are getting all the benefits that they are entitled to clalm. staying independent also means being able to make the right decisions for oneself. Issues such as managing money, minlmislng the impact of life-changlng events such as the loss of a spouse or unexpected expenditure, keeping trad( of spendlng wlth a weekly budget, getllng adviTr from pers who might be in a Similar sltuation on swltching services, sorting out paperwork- these are some the key concerns in later life. Tix) many older people In the UK face poverty and financial disadvantage which prevents them making the most of later life. We hear from older people struggling to manage on their income or faced with unexpected bills. We hdp them, through Information and Advi￿, to know their rights, and to make the best cholces for themselves - from identifying benefits to which they are entitled to discussing optlons that help make later Ilfe at home more manageable. ExamFAes of Suc￿sS of the I&A Servi￿ Indude offering Age UK Hammersmith & Fulham Chief Executive's Report support and tangible outcomes for clients in the areas of housing benefit, councll tax, attendan allowan￿, and pension credlts. 750/0 of Servi￿ users are aged 60-80, 55% of ￿rViCe users are women and on average 62¥0 are non- white British. Combating Social Isolation Digital Inclusion We aim to encourage health and wellbeing tackle digital poverty and excluslon Though figures show Internet use among older people Is Increasing, this group 15 Still less likely to use the internet than thelr younger counterparts, with nearly four million people over 65 having never used the internet (Age UK 2018). So muth of our live5 today are managed online, from shopping to banklng, to paying bills, to arranglng a GP visit or ordering prescrlptions, and thls requires everyone to have at least basic digital skills. This feellng of exdU￿0n due to a lack of digltsl skllls can be compjunded by the cost of equlpment and the affordablllty of WI-FI. While it may not bè of Interest to all, the ability to go onllne can help older people stay connected with family and friends, flnd artlvltles and support, and bLJild soclal Ilnks with ￿Ople who have similar Inte￿Sts and outlook on life, all of whlch can help maintsin Independence and Improve wellbeing. Helpiw older people explore their Interests, rather than ft)cu5sing on the project from a digital perspective, results In more sU￿ssful engagement. People want to know speafic thlngs at particular tirnes, and not slmply be told that technology can help them with ￿rtain issues whlch may be of no interest or use to them personally. By offering digltal tu￿￿On so that clients can learn at thelr own pace, device5 for those who arent in a position to access one and connectivity to the internet. Thls Is achieved either by a volunteer who helps to get the most economical price or devi￿5 wlth 4G slm cards with a reasonable amount of data. We are helping to reduce the dloltal kK)verty gap that exist in our soclety, especially amongst older people. We have colla￿rated with several third sector partners across Westminster, Kenslngton & Chelsea and Hammersmith & Fulham to deliver a new Digital project with funding from Imperlal College Healthcare NHS Trust and CW+ which is the official charlty of Chelsea and Westminster Hospltsl NHS Foundation Trust to further help redu￿ digital poverty and help clients access NHS services. Working with the Community At Age UK Hammersmith and Fulham, we create opportunltles ft)r volunteers to participate and contribute to the community as active dtlzens. Volunteering can benefit a varlety of stakeholders, from the volunteers themselves and the organisations involving them to servlce users and the wider community. Partnering in the Community Worklng in the Borough for nearly four decades enables us to appreciate how helping older people requlres many trusted members of the community tr) play a role in identifying people at risk and referrlng them onwards. These community members Include GPS and their staff, distri(t nurses, soclal care workers, people in faith communities, and neighbours and famlly members. Age UK Hammersmith & Fulham Chief Executive's Report We are proud that Age UK H&F is seen a5 a dependable and trustworthy organisation in the Borough. Our focus Is on collaboratlng with partnership organisations to share learning and to ensure that we reach those older resldents most in need and provide them wlth Ser￿CeS that reduce loneliness and Isolation. Finally, our work would not be possible without the dedication of our volunteers. Most of our outcomes and achievements are the result of thelr hard work and effort. Derec Craig Chlef Executwe Age UK Hammersmith & Fulham Trustees Report The trustees present thelr report and flnancial statements for the year ended 31 March 2022. Referen￿ and admin15tratlve Informatlon set out on page I forms part of this rew>rt. The finandal statements comply with current statutory requirements, the memorandum and articles of association, the requirements of a directors, report as required by company law, and the Statement of recommended Prartlce Accounting and Reportlng by ChaAtles,' SORP applicable to charlues preparing thelr flnancbal statements in accordance with FRS 102 (second edition- effecbve l January 20191. OBJECTIVES AND AcfivITIES The objects of the charlty are to promote the following purposes for the benefit of the public andlor older people in and around Hammersmlth and Fulham: Preventing or reliemng the poverty of older people. Advanclng education; Preventing or rellevlng slckness, dlsease or sufferlng In older people (whether emotional, mental or physical,. Promotlng equallty and dlverslty,. Asslsting older people in need by reason of111-health, disability, financial hardshlp, sDdal excluslon or other disadvantage,. and Such other charitable purposes for the bèneflt of older people as the Trustees may from time to time decide. the outcome of this being the pmmotlon of the well-being of older people. The charity is based at 105 Greyhound Road, Hammer5mith. This Is an acbvity day centre for the elderly, and provide5 luncheons cooked on the premises for several days per week, and various other Servi￿5. These latter servi￿5 include a cyber cafe, physical exercise classes, an art dass, and an advice and informatlon service. The propety is owned by the Borough and is (Kcupied by the charlty at a nil rent although a Se￿1￿ charge Is payable. Shopping trips, outings, digital Incluslon adv1￿ and befriending 5ervlces are provided away frofn the day ￿ntre, The malnstay of the tharity's incorne is deriv&i from the Borough under a contract of Servi￿S. The Borough's fundlng comes from Its Third Sector Investment Fund. The charlty offers the Dlgltal Incluslon project funded by the Lottery. Thls Is a flve-year outreach inltlatlve to advise the elderly In the Borough of Information technology matters through workshops run by volunteers. Volunteer5 play a substanbal part In the charltys actiVi￿eS, particularly attlng as befrienders to benefidaries. Additlonally, they work in the shopft as escorts on shopping trip and outings, in catering, In administratlon, on reception, In wdering advi￿ and Information, within the digltal ir¥cluslon project and In other areas. There Is a shop selllng donated good5 In the West 12 Shopplng Centre In Shepherd's Bush under the stewardshlp of the full-tlme Shop Manager and her a551Stant (both employees). The Trustee5 referred to the Charlty Commlssion s general guldance on publlc beneflt when revlewlng the charlty's alm5 and objectives and In plannlng future activ1￿￿5. In partlcular, the Tru5tee5 looked at how the planned activities contrlbuted to the aims and actiffitles as set out In the guldance. Age UK Hammersmith & Fulham Trustees Report FINANCIAL REVIEW The charity reported a defiat of £91,666 {2021'. defiat of £25,852) in the year ended 31 March 2022. Total incoming resources increased to £547,559 from £515,029, refletting improved retail sales after Covid related ck)sures in the prior year, net of financial support provided by the government in response to the pandemic. A new project on Lung Health Engagement started In the year, for which the charity received fundlng from the NHS. The tharity maintsined its income suprK)rt from the Borough unthanged under contract and unchanged by way of the fr￿ rent at the cha￿ty,$ ￿ntre. Total resources expended a150 increased by £98,345 to £639,225, due to recruitment of additional stsff, Including a dedicated fundraiser. At the year end, the funds of the charity totalled £501,037 (2021.. £592,703) and were split as to.. An unrestricted general furMI of £317,804 (2021.. £346,698) which the Trustees can spend as they see fit wthin the objects of the charity, and £126,200 (2021: E220,982) of unre5trlrted fkjnds deslgnated at the dIscreti￿ of the Trustees for parbcular purposes, and £57,033 (2021.. £25,023) of restricted funds to be dlsbursed at the dirertlon of thelr funder. Golng concern The flnanaal ststements were prepared on the golng con￿rn basls. The Trustee5 have a reasonable expectatlon thèt the tharity wlll contlnue in operational exISten￿ for the foreseeable future. The Borough's contractual funding will last until 31 March 2023 and there are substantial unrestricted funds on hand. However, the Trustees are aware of thi5 year's deficlt, which was planned to allow us to increase our reach withln the communlty. With the level of free reserves and contracts agreed, the Trustees are confident of our golng con￿rn status. RESERVES POLICY Thi5 reserves pollcy Is deslgned to reflect the underlylng ￿SkS faclng the charlty and to ensure that the charity has an approprlate level of re5erve5 to cover all costs to.. Cater for unforeseen clrcumstances, and Provide for the extra and routlne costs of a temporary or permanent diminution of activiues, should restricted funding be ￿thdrawn andlor the charity encounter a shortfall of unrestricted fundlng. The trustees have determlned that the charity should hold at least slx months, of running expenses in rese￿e. Thls figure represents the amount required to run the charity for slx months, excluding any spedal projects. Based on the budgeted figures for 22123, this is represented by a flgure of £237,988. At 31st March 2022, the free reserves stand at £317,317 (2021.. £346,064>, con51Sting of the unrestrlcied general income fund of £317,804 less that part held as fixed assets of £487. Trustees are happy wlth the level of reserves, albelt in exce55 of policy. The ongolng challenge to the charity is to bulld up the reserves despite the subsidy needed by the Borough's programme. To this end, a dedicated fundralser Is on the staff roll and there is the option of returning designated funds to reserves. The policy 15 revlewed annually by the Trustees. STRVCTURE, GOVERNANCE AND MANAGEMENT Age UK Hammersmith & Fulham Trustees Report The charlty Is governed by its Memorandum and Articles of Assodation. Although the thèrity carrles the 'Age UK, name, it Is an Independent charlty and, In partlcular, it is independent of Age UK natlonal. However, in order to be able to use the'Age UK, name the charlty Is party to a branding agreement wlth Age UK na￿Onal. The charity has members, as required by UK company law, who have the power at general mee￿ngS to effett certaln changes upon the charlty, so long as company law, the Memorandum and Articles of Association and the Charity Commission allow. Members have not subscrlbed for any shares. Members can be drawn from the representatlves of the voluntary bodies, departments of central Government, local ststutory authoritie5, companies and unincorporated assoctations 5ervlng or operatlng in and around the Borough. Members can also be drawn from those adult individuals, and those Indlvlduals aged sixteen or seventeen years, who are interested In furthering the work of the charlty. The Board of Trustees and Directors is elected byi and is subject to re-election by, the members at the Annual General Meeting. Trustees and Dirertors Serve for three years. Should a casual vacancy arlse part-way through an elected Board member's term of office, then the Board can flll that vacancy over the unexpired term of offi￿. The Board can CD-OPt persons up to one-third of its elerted number at any fjme, and these co-optees will fall for elethon at the next AGM Eletted Director5 and TrLJStees automatically become members of the charity upon thelr election. The Board can refuse any appllcation for membership of the charity. The Board can also termlnate an existing membership of the charity subject to the member being heard at a Board meetlng before the decision is made and subject to the merNber appealing to the other members at a general meeting. The Board takes ultimate responsibility for the stewardship of the charity and constitutes the Dlrectors under company law and the Trustees under charlty law. The Chlef Executlve Is the m05t senior employee and he manages the charity overall wlth the Operations Manager actlng as hls deputy. The Chief Executlve reports to the Chair. A finance sub-commlttee meets quarterly, chaired by the Treasurer. The remuneratlon of all staff Is determlned by the Board of Trustees at the beginnlng of each year. Indurtion and training Trustees are inducted after a recruitment round that Is followed by a presentation by the charlty. Trainlng is avallable If requlred. Indemnity of Trustees Both at the date of signlng of thls report and throughout the year, Artlcle 34.1 of Assodation requireil the charity to Indemnlfy any Trustee in accordan￿ with sections 232 to 234 of the Companies Act 2006. In particular, cover under an Insuran￿ policy held by the charity was avallable In respect of the Indemnity of Trustees In the course of thelr duties. Risk management Trustees have assesse(I the risks applylng to the charity, the key risks belng around fire, bulldlng management, Covld-19 and general health and safety. Trust￿5 have considered the followlng: The charlty operates in a low-risk envlronment. The charity Is managed by the Chief Executive, who supervises the team of staff. The thief Executive is in communlcatlon with the Chair of the Trustees and he attends every Board meeting of the Trustees. The charlty operates from the activlty centre at 105 Greyhound Road, where the Chief Executive can maintain a close watch on the dlarity's operations. Age UK Hammersmith & Fulham Trustees Report The Chief Executive carries out a documented rlsk management exercise which is agreed by the Trustees. The Charity Commission defines major risks as those whlch.. Would cause a high1055 to the charity if they crystalllsed, and Have a high probability of occurren￿. Ihe Trustee5 are of the view that.. Major ￿Sk$ have been, and are, Identlfied and reviewed by themselves, Systems have then been, ènd are then, established to mitigate the maJor risks. 10 Age UK Hammersmith & Fulham Trustees Report ststement of Trustees Responslblllties The trustees {wlTro are also directors of the charlly for the purposes of c¥Jmpany law) are responslble for preparing the TTU5tees' Report and the ftnandal statements in accordan￿ with applicable law and Unlted Klngdom Accounting Standard5 {Unlted ￿ngdoM Generally A￿Pte(l Accoun￿￿9 Practi￿1. Company law requlres the Trustees to prepare financial statements for each flnanclal year whth give a true and fair view of the Income and expenditu￿ of the charltable company and its state of affairs at the end of that perlod. In prepariftg those statements the Trustees are requlred to.. select suitsble accounting polties and then apply them conslstently,. observe the meth(xls and prlnciples In Accounting and Re￿rtI￿j by Charltles: Ststement of Recommended Pra¢kn￿ applkable to charltles ptEparfng thelr financlal statements in accordan￿ w¢th the Flnanclal Reporting Standard appllcable in the UK and Republk of Ireland (FRS 102 second edition),. make Judgements and estimates that are reasonable and prudent,. state whether applicable United Kingdom Accounting Standards have iEen followed, subjert to any materlal departures dlsdosed and explained in the flnancial statements; and prepare the flnandal siatements on the going con￿rn basis vnless It Is inappropriate to presume that the charitsbk company wlll contlnue In operatlon. The Trustee5 are respsJn51ble for keeping proper accountiNJ rLrords whlch dlsclose wlth reasonable accuracy at any tlme the flnanclèl position of the charitable company and enatAe them to ensure that the flnanclal statements compw wlth the Companies Act 2006. They are also respon51ble for safeguarding the assets of the charltable company and hence for taklng reasonable steps for the prevention and detection of fraud and other irregularitles. The trustees are responslble for the maintenano and Integrlty of the corporate and flnancial informatlon i￿luded on the tharitable company's webslte. Legislation in the Unlted Kingdom governlng the preparatlon and disseminatKJn of financlal ststements may dlffer from leglslatlon in other jurisdlrtlon5. The opinion of the trustees Is that the companyls entotled to the exemptions conferred by SeLtlon 477 of the Companies Act 2006 relating to small companles. Audltors In accordan￿ with company law as the companvs directors, we ￿rtify that: so far as we are aware. there is no relevant audlt Information of whlch the Chartrtsb￿ company's audltor Is unaware,. and as dlre(tors of the charthb￿ company we have taken all the steps that we ought to have taken, in order to make ourselves aware of any relevant audlt Infomatbn and to e5tsbllsh that the charitable company's aUd￿r is awa￿ of that Informatbn, Knox Cropper LLP were appolnted auditors to the company and, in accordance with the Companies Act 2006, a resolution prop051no that they be re-appointed wlll be put to the Annual General meeting. The annual report was approved by the board or5 22 September 2022 and were Signed on Its behalf by: R. Fawtett Trustee E. Asamoah Trustee Independent Auditor's Report to the members of Age UK Hammersmith & Fulham Opinion We have audlted the flnancial statements of Age UK Hammersmlth & Fulham (the 'charitable company? for the year ended 31 March 2022 which comprlse the Statement of Financlal Artlvities, the Balance Sheet, statement of Cash Flows ènd notes to the finandal statements, Includlng a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reportlng Standard 102 rne finanaalReporttngStandardapplicab/e in the UKandRepublicofJreland (United Klngdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give a true and falr view of the state of the charitable company's affairs as at 31 March 2022 and of its income and expenditure for the year then ended,. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice,. and have be￿ prepared in accordan￿ with the requirements of the Companies Act 2006. Basis of opinion We conducted our audit in accordance wlth Intematlonal Standards on Auditlng (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standard5 are further described in the Auditors responsibilities for the audit of the finanoal statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the flnancial statements In the UK, including the FRC'S Ethlcal Standard, and we have fulfilled our other ethlcal responsbbllitles In accordan￿ wlth these requlrements. We belleve that the audit evidence we have obtained Is sufficient and approprlate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have conduded that the trustees, use of the going concern basls of accountlng in the pre￿ratIOn of the finarKial statements Is appropriate. Based on the work we have perfomed, we have not identified any materlal un￿rtaIntleS relating to events or conditlon5 that, IndI￿dUallY or collectlvely, may cast slgnlflcant doubt on the charltable company's abllity to continue as a golng concern for a perf[￿ of at least twelve months from when the financial statements are authorised for iSSLJe. Our responsiblllties and the responsibilities of the trustees with respect to going con￿rn are described In the relevant sertlons of thls reporfc. Other information The other information comprlses the information included in the annual report, other than the financial statements and our auditors, report thereon. The trustees are responsible for the other information. Our opinion on the financial statements doe5 not cover the other information and we do not express any form of assuran￿ conclusion thereon. Our reskK)nsibility is to read the other information and, in doing so, consider whether the other Information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwlse appears to be materially misststed. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a materlal mi5ststement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a materlal misstatement of thls other information, we are requlred to report that fatt. We have nothing to report in this regard. 12 Independent Auditor's Report to the members of Age UK Hammersmith & Fulham (continued) Opinlon on other matters prescribed by the Companies Art 2006 In our oplnion, based on the work undertaken in the course of the audit.. the information glven in the trustees, report, whlch Indudes the dSrettors' report prepared for the purposes of company law, for the financial year for whith the financlal statements a prepar&1 Is consistent wlth the financial statements,. and the dlrertors, report Induded wlthln the trustees, report has been prepared In accordan￿ with applicable legal requirements. Matters on which we are required to report by exception In the Ilght of the knowledge and understanding of the charitable company and Its environment obtained In the course of the audit, we have not Identified materkHI misstatements In the directors, report included within the trustees, report. We have nothing to report in respect of the followlng matters where the Companles Att 2006 requlres us to report to you if, in our opinion.. adequate accounting records have not b￿n kept, ￿ returns adequate for our audit have not b￿n r￿1Ved from bran(hes not visited by us,. or the financial statements are not in agreement with the accounting records and returns,. or rtèin disclosures of trustees, remuneration speafied by law are not made; or we have not ￿ceiVed all the information and explanations we require for our audit. or the trustee5 were not entitled to prepare the financial statements In accordance with the small companies regime and take advantage of the small companies, exemptions in preparing the trustees, report and from the requirement to prepare a strategic report. Responsibilities of Trustees As explained more fully in the Trustees, Responslbllltles Statement, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the finanoal statements and for being satisfied that they give a true and falr vlew, and for such Internal control as the trustees determine 15 necessary to enable the preparatlon of financlal statements that are free from material misstatement, whether due to fraud or error. In tKeparing the flnandal statememts, the trustees are responslble for assessing the charitable company's ability to continue as a go1ng concern, dlscloslng, as applicable, matters related to going con￿rn and using the going con￿rn basis of accountlng unless the trustees either intend to Ilquldate the company or to cease otErations, or have no reallsuc alternative but to do so. Auditor's responslbS1ities for the audit of the financial ststements Our objedive5 are to obtaln reasonable assuran￿ about whether the flnancial statements a5 a whole are free frotn materlal misstatement, whether due to fraud or error, and to issue an auditor's report that Includes our opinlon. Reasonable assurance Is a hlgh level of assuran￿, but Is not a guarantee that an audit conducted In accordan￿ wlth ISAS {UK) wlll always detect a material mlsstatement when It exlsts. Misstatements can arise fmm fraud or error and are consldered materlal If, Indlvldually or in the aggregate, they could reasonably be expected to influence the economlc declslons of users taken on the basls of these financlal statements. Irregularl￿es, Indudlng fraud, are instances of non-c0mpl1an￿ wlth laws and regulatlons. We design procedures in Ilne wlth our responsibilities, outlined above, to detect material mlsstatements in respect of irregularities, including fraud. The extent to whlch our prO￿dureS are capable of detectlng Irregularities, including fraud is detalled below.. The Charitable Company is requlred to comply wlth bx)th company law and charfty law and, based on our knowledge of its actlvltles, we Identified that the legal requlrement to accurately account for resthcted funds was of key Significan￿. 13 Independent Auditor's Report to the members of Age UK Hammersmith & Fulham (continued) We gained an understanding of how the charitable company complied with its legal and regulatr)ry framework, including the requirement to properly account for restrlcted funds, through discussions with managenEnt and a review of the documented pollcies, procedures and controls. The audit team, which 15 exp￿Ien￿(s in the audit of charities, considered the charitable company's susceptibility to material misstatement and how fraud may occur. Our conslderatlons Included the risk of management override. Our approach was to check that all restricted income was properly ldenb.fled and separately accounted for and to ensu￿ that only valld and appropriate expendlture was charged to re5trfcted funds. This Included re￿ewIng journal adjustments and unusual transacknon5. A further descrlption of our responsibilities for the audit of the financial statements is located on the 'nanoal RetK>rting Council's website at.. www.frc.or .uk auditorsres onsibilities This description forms part of our auditor's report. Use of our report This rwrt is made solely to the charitable company's members, as a body, in accordan￿ with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken, so that we might state to the tharitable company's rnembers those matters we are requlred to state to them in an auditor5 report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the tharitable company and the charitable company's members as a body, for our audit work, for this report or for the opinion5 we have formed. IL Slmon Goodrldge Senlor Statutory Audltor for and on behalf of Knox Cropper LLP 5t8tutory Audltor 65 Leadenhall Street London EC3A 2AD 29109r2022 14 tsJ ¥D Jcn(n o)tiJtiJ I￿0 A e UK Hammersmith & Fulham Balance Sheet As At 31 March 2022 Notes 2022 2021 FIXED ASSETS Tanyible assets 55,772 T2,474 CURRENT ASSETS Debtors Cash at bank arKJ In hand io 74,364 439 124 513,488 27,564 509 995 537,559 CREDITORS: AMOUNTS FALLXNG DUE WITHIN ONE YEAR li (68,223) (17,330) NET CURRENT ASSErs 445,265 520,229 NET ASSETS 14 501037 592 703 FUNDS Re5tr1cted ReseNe un￿trI(￿d Funds Designated General 13 57,033 25,023 12 126,200 317 804 220,982 346 698 567 680 592 703 TOTAL FUNDS 501037 The notes on pages 23-35 form part of these flnanclal statements. The financial statements were approved by the Board of Trustees on 22 sePt￿ber 2022 and signed on their behaw by: awcett Trustee E. Asatnoah Trustee Company no. 01685692 A e UK Hammersmith & Fulham Statement of Cash Flows Year ended 31 March 2022 2022 2021 Cash flows from operating activities: Net cash provided byl{used in) operating activities (70,932) (44,86Q) Cash flows from investing activities: Dlvldends and interest from investments 61 3,481 Purchase of property, plant and equipment Net cash provided byl(used in) investing activities 61 Change in cash and cash equivalents In the reporting period (70,871) (113,662) Cash and cash equivalents at the beginning of the reporting perlod Cash and cash equivalents at the end of the reporting period 509 995 623 657 439 124 509 995 Reconclllatlon of net incomel(expendlture) to net cash flow from operating artivities 2022 2021 Net income/{expendlture) for the reporlng perlod Depreaation charges (Gains)110sses on investments Dividends and Interest from Investments (Increase}/decreèse In debtors Increasel[decrease) In credltors Net cash providedby/(usedin) operatlng actlvities {91,666) 16,701 (25,852) 6,447 {61) (46,800) (3,481) (15,678) 17 e UK Hammersmith & Fulham Notes To The Financial Statements For The Year Ended 31 March 2022 PRINCIPAL ACCOUNTING POLICIES (a) Basis of Preparation The flnancial statements of the charlty, whlch Is a publlc beneflt entlty under FRS 102, have been prepared In accordance with the Charities SORP {FRS 102) 'Accounting and Rep(Kting by Charities: Statement of Recommended pr￿ti￿ applicable to charities preparing thelr finandal statements in accordan￿ with the Financial RetK>rling Standard applicable In the UK and Republlc of Ireland (FRS 102) second edition,, Flnancial Reportlng Standard 102 The Flnanclal Reporting Standard appllcable In the UK and Republlc of Ireland, and Companles Act 2006. The ftnanoal statements have been prepared under the hlstorlcal cost convenllon with items recogni5ed at cost or tran5acbon value unless Otherwise stated In the relevant note(s) to the flnanaal statements. The finandal statements are prepared In sterling, which Is the functlonal currency of the charlty. Monetsry amounts In these financlal statements are rounded to the nearest £. In applying the financial reporting framework, the trustees have made a number of subjective judgements, for example in respect of significant accounting estimates. Estimates and judgements are continually evaluated and are based on historical experien￿ and other factors, Including expectations of future events that are LElieved to be reasonable under the clrcumstances. The nature of the esllmatlon means the actual outcome5 could differ from those esbmates. Any slgniflcant estlmates and judgements affectlng these financial statements are detailed within the relevant accounting policy below. (b) Going Concern The financial ststements were prepared on the going con￿r￿ basis. The Trustees have a reasonable expectstion that the charity will continue in operational existence for the foreseeable future. The Borough's contractual funding will last until 31 March 2023 and there are substantlal unrestricted funds on hand. However, the Trustees are aware of this year's deficit, which wa5 planned to allow us to increase our reach within the community. With the level of free reserves and contracts agreed, the Trustees are confident of our going concern status. {c) Income Contrart Income Is accounted for in the period for which the contracts are awarded. contratt income re￿iVed in respett of fLJture periods Is deferred. Amounts recharged to other organi5abons are accounted for in the period in which the related expen* is incurred,. other incoming resources when they are rEreivable. Donated goods (apart from those for resale In the shop), facilities and servlces were Induded In Income at the value thereof to the charlty l.e. the amount that the charlty would have paid for the goods, facllitles and servlces or their equlvalent on the open market. The Income was matched by the equlvalent expenditure. The use of the actSvlty ￿ntre provided by the Borough rent-free was brought into the financial statements as income at the market rent together with the equivalent rental expenditure. Donated goods for resale in the shop were brought into account when sold with the income corded being the sale pro￿ed5. There was not any expenditu￿ connected with thelr procuremen¢ apart from the costs of transport to the shop from the donors. The vèlue of volunteer tlme has not been quantlfled In the finandal statements. (d) Expenditure Expenditure is allocated between costs of charitable artivlues and costs of fundralslng. 18 A e UK Hammersmith & Fulham Notes To The Financial Statements For The Year Ended 31 March 2022 The amounts allocated to each category comprise those costs whlch are dlrertly attributable to that category together wlth an apportlonment of support costs. Support costs are those costs that are not dlrertly attrlbutable to a slngle aclivlty but provlde the ne￿SSary organlsational 5UPPOrt for all the charlty'5 actiVi￿eS. The bases of allocation of suptK>rt costs are explalned In note 7(b). Governance costs comprlse the costs of extemal and Internal audit, legal advice for the trustees on corporate matters and those assoclated wlth constltutlonal and statLJtory requlrements. They nclude an apportlonment of the salaries of ￿rtaIn staff. (e) Tangible fixed assets Tangibbe fixed assets costing less than £1,000 are written off In the statement of financial actlvities in the peri￿ In whlch the expenditure is incurred. The cost of other tangible fixed assets Is capltallsed and depreclated over the estlmated useful Ilves of the assets, as follows.. Motor vehicles FIXt￿re$ & equipment 5 years 5 years Grants re￿IVed for the purpose of acquiring tangible fixed assets are credited to a restricted fund at the time of receipt, as 15 the estimated cost of assets that are directly donated to the charity. Depreaation of all s￿h assets is charged agalnst the restritted fund cOn￿rned. (o Pension costs The charity contrlbuted to employees, pr￿te deflned contributlon penslon schemes, and to the NE￿ organisation under HM Government's auto-enrolment of pensions. The penslon costs represented the contributlon5 payable to these schemes. (g) Leases Rental costs under operating leases (where the risks and reward5 attached to the a55et remalned with the lessor) were recognised in equal annual instalments over the period of the lease. See note ten for detalls of the operating leases. Finan￿ charge5 under finance leases (where the rlsks and rewards attached to the assets were transferred to the charity as lessee) were reco9nised under the Sum of the digits method. The assets were capitalised at estimated cost with the amounts owed to the le550r shown as finan lease creditors includlng finance tharges up to the balance sh*t date. Payments under the leases were offset agalnst the finan￿ lease creditors. Flnance charges were included In equlpment costs. (h) Financial instruments The company has elected to apply the provislons of Section 11 'Basic Flnancial Instruments, arKS Sectlon 12'0ther Finanaal Instrum￿ts155UeS, of FRS 102 to all of its finanaal instruments. Flnandal Instruments are recognised in the company's balan￿ sheet when the company becomes paty to the contractual provlslons of the Instrument. Flnancial assets and Ilabllltles are offset, wlth the net amounts presented In the flnanclèl statements, when there Is a legally enforceable rlght to set off the recognlsed amounts and there is an intention to settle on a net basls or to reèlise the asset and settle the liabillty simultsneously. Basic financial assets Baslc flnancial assets, whlch Indude debtors and cash and bank balances, are Inltlally measured at transactlon pri￿ indudlng transaction costs and are subsequently carried at amortlsed cost U51ng the effectlve Interest method unless the arrangement constitutes a flnanclng transactlon, 19 A e UK Hammersmith & Fulham Notes To The Financial Statements For The Year Ended 31 March 2022 where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Finanaal assets classified as receivable within year are not amortised. Basic financial liabilities Basic financial liabilitie5, including creditor5 and bank loans are initially recognised at transaction pri￿ unless the arrangement constitutes a finanong transaction, where the debt instrument is measured at the present value of the future recelpts discounted at a market rate of Interest. Flnanclal Ilabllltles dassified as payable within one year are not amortised. Debt instruments are Subsequently carried at amortised cost, using the effective Interest rate metlK)d. Trade credltors are oillgatlons to pay for go￿5 or seNI￿S that have been acqulred In the ordlnary course of operatlons from suppllers. Amounts payable are classlfled as current liabillties If payment Is due wlthln one year or less. If not, they are presented as non-current liabillties. Trade creditors are recognlsed Initially at transactlon pri￿ and subsequently measured at amortised c05t uslng the effective interest method. Derecognltion of flnancial liabilities Flnanclal Ilabilltbes are derecognlsed when the company's contractual obllgatlons explre or are dlscharged or cancelled. Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short- term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilitie5. (k) Volunteers The contribution of volunteers to the charty Is not quantlfied In the accounts. Fund accounting Restritted funds are grants and contrarts, donations and other Incoming resources, which are to be used for speclflc purposes as lald down by the donor. Expendlture whlch meets these crlterfa is charged to the fund. In the event that following the completion of the spe(ific purpose for which the funds had been re￿iVed there are funds remainlng un5penL the original donor of the fund5 is contscted. Following discussions with the donor the funds are return&, or with the donor's consent either retalned and transferred to unrestricted funds or used for similar purposes on another project. Unrestrlrted funds are grants and contracts, donations and other incoming resources receivable for the objects of the charity without further speafied purtM)se and are available as general funds. Designated funds are Ljnrestricted funds earmarked by the trustees for particular purtx)ses. 20 ocnvj4z>>o ¢D Joo) Jo)0 Jo, )0 iDOO I o)ooJ (pJtiJWA& O 0￿0 th4) LnN CJ i O i 32. J lx) Lnw COWNJ ￿0￿[n WiX>OF4 4 crj ow otvcrj w￿01 CO4&0 owo) J KJ rb¥J e UK Hammersmith & Fulham Notes To The Financial Statements For The Year Ended 31 March 2022 TOTAL EXPENDITURE a) Employment costs 2022 Total 2021 Total Salarles Employer National Insuran￿ contributions Pension contributions Agency stsff other staff costs 366,852 23,843 16,426 3,574 323,299 19,188 14,405 3,749 424 325 362 522 other staff costs comprlse recrultment costs of £6,356 (2021: £1,397) and tralning of £7,274 (2021: £484), which included first aid and fire marshal tralning. No employee earned £60,000 ttr annum or more durlng the year (2021.. nll). The average number of employees wa5 19 (2021.. 16). The average number of full-tlme equlvalent employees was 14 (2021: 12) The Charity trust￿5 were not pald or recelved any other benefits from employment with the Charity In the year (2021.. £nil). They were reimbursed expenses of £nll durlng the year (2021.. nll). No trustee reTrived payment for professional or other servlces supplled to the charlty (2021.. nll). Trustee Indemnlty Insuran￿ was obtsined for a premlum of £316 (2021: 1301). The key management personnel of the charity were the Trustees, the Chlef Execullve Offlcer and the Operations Manager. Total emoluments of the key management personnel of the tharity were £82,825 (2021: £104,050). 23 G>ThEum>o