


## 

||Page|
|---|---|
|Reference and administrative<br>details||
|Report ofthe Board ofTrustees||
|Auditors'<br>report|12|
|Consolidated<br>Statement<br>of Financial Activities|15|
|Statement of Financial Activities|16|
|Consolidated<br>Balance Sheet|17|
|Balance Sheet|18|
|Consolidated<br>Cashf low Statement||
|Notes to the Financial Statements|21|





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|Building Better Opportunities|Building Better Opportunities|We have worked<br>closely with<br>Herffordshire<br>County<br>Council<br>in the|
|---|---|---|
|||delivery of two Building<br>Better Opportunities<br>projects<br>in the county.|
|||This has included<br>the central management<br>and recruitment<br>ofstaff,|
|||lead on the Equahty<br>& Diversity<br>Plan, creation of central<br>marketing|
|||material,<br>recording<br>project<br>dissemination,<br>and<br>chair of the BBO|
|||Steering Group.|
|||In addition<br>to our support<br>role with the County Council<br>in the central|
|||management,<br>we have<br>employed<br>five Mentors<br>who have worked|
|||with individuals<br>facing social isolation to support them to build their|
|||self-confidence<br>and overcome barriers.<br>The sim ofthe project is to|
|||support<br>participants<br>into<br>employment,<br>volunteering<br>or<br>further|
|||learning.<br>The project has the ethos of providing<br>in-depth<br>support|
|||and mentoring<br>and this has led to positive outcomes as outlined<br>in|
|||a series ofcase studies.|
|Community|Transport|We have<br>adapted<br>our Community<br>Transport<br>services<br>during<br>the|
|||year,<br>our Store2Door<br>project was<br>very<br>well<br>received<br>and<br>made|
|||peoples<br>lives better during<br>the lockdown<br>periods and beyond.<br>The|
|||service<br>supported<br>over 400 vulnerable<br>individuals<br>with<br>shopping|
|||and prescription<br>cofiections on s weekly basis, reducing<br>anxieties of|
|||individuals<br>snd families both in Decorum<br>and further afield.|
|||We were unable to use most ofour minibuses<br>during the year, and|
|||ag but two were mothballed.<br>We continued<br>to run a school bus|
|||service between<br>Wiggington<br>and Tring School however this contract|
|||was not continued,<br>and the service withdrawn<br>during the year.|
|Connect Decorum||Connect Decorum has held six virtual<br>Networking<br>Events, induding|
|||a Christmas<br>Lunch fundraiser<br>where<br>Connect<br>Decorum<br>members|
|||enjoyed their lunch athome on Zoom. Participants<br>were entertained|
|||by local entrepreneur<br>Ben Moorehouse<br>at the meal.|
|||Itwas not possible to run the Dragon's Apprentice<br>initiative forsafety|
|||reasons.|





|Creative|Learning|During<br>the year we worked<br>hard to convert our face-to-face training|
|---|---|---|
|||courses online.<br>This includes<br>using Zoom and Teams to deliver our|
|||training<br>programs.<br>We have provided<br>learning<br>opportunities<br>to over|
|||400 adults<br>(aged<br>19+) in a wide<br>range<br>of topics.<br>English<br>for|
|||Speakers<br>of Other<br>Languages,<br>Arts<br>8<br>Crafts,<br>Belly<br>Dancing,|
|||Exercise,<br>Swimming,<br>Confidence<br>Building,<br>Employment<br>Skills,|
|||Healthy<br>Eating, Technology<br>and Know Your Town.<br>In our delivery|
|||we have met and exceeded the targets set by the funder,<br>including|
|||quahty<br>provision<br>in line with Ofsted requirements.|
|European|Projects|We have been engaged<br>in 23 funded<br>projects over the year in the|
|||fields of volunteering,<br>creating<br>digital<br>Tools for teachers/trainer,|
|||employability,<br>youth<br>engagement<br>and active<br>citizenship.<br>This has|
|||included<br>many projects where we are the lead applicant,<br>with the|
|||topics including<br>Local and International<br>Active Seniors,<br>Combating|
|||Loneliness,<br>Cultural<br>Diversity<br>in youth<br>work,<br>My Community<br>2020|
|||covering<br>local history,<br>Social Enterprise<br>in a youth<br>work, SMIIM-|
|||Interpreting<br>& Cultural<br>Mediation<br>to break down language<br>barriers,|
|||Top 10 Employability<br>Skills 2020 to improve<br>skills to match current|
|||demand,<br>providing<br>opportunity<br>to other local voluntary<br>organisations|
|||to attend<br>training<br>in other EU countries.|
|||The<br>ethos<br>of the<br>European<br>Project<br>activity<br>is<br>to<br>share<br>our|
|||knowledge,<br>learn from other countries facing the same soaal issues|
|||and to use this learning<br>to improve<br>our local provision.<br>In addition,|
|||the<br>activities<br>continue<br>to<br>provide<br>a<br>valuable<br>professional|
|||development<br>opportunity<br>for participants.|
|Radio Decorum||With the support ofour volunteer<br>presenters,<br>we have continued<br>to|
|||broadcast world-wide<br>via the internet, seven days per week with DJs|
|||hosting<br>shows<br>from<br>their<br>homes.<br>During<br>this<br>year<br>we<br>have|
|||broadcast<br>a live lunchtime<br>program<br>to support<br>people through<br>the|
|||pandemic,<br>as<br>well<br>as<br>public<br>information<br>programs<br>including|
|||information<br>about the vaccination,<br>and Music for Memory, a program|
|||supporting<br>people with dementia.|
|||We average<br>2,262 listener<br>hours per month<br>and continue<br>to build|
|||our social media presence<br>and advertising<br>base.|
|Repair Shed||We now host three sheds: two at Sunnyside<br>Rural Trust and a third|
|||at St Luke's Foundation<br>School. They continue<br>to thnve and add to|
|||the important<br>contribution<br>we make<br>in addressing<br>social isolation.|
|||The shed<br>members,<br>who are predominantly<br>aged<br>over 50, have|
|||continued<br>to recycle, reuse and repair,<br>with the goods made being|
|||sold at local community<br>events<br>to contribute<br>to the costs of the|
|||project.|
|||Whilst<br>sheds<br>were<br>unable<br>to meet<br>during<br>the<br>lockdowns,<br>they|
|||continued<br>to meet<br>socially<br>online<br>and<br>share<br>their<br>homemade|
|||creations.|
|Shopmobility||Shopmobility<br>has been<br>able to open<br>briefly<br>during<br>the year and|
|||uptake was slow, however since the last lockdown<br>and the reduction|





||ofrestrictions,|people are now increasing<br>their uptake|people are now increasing<br>their uptake|ofthe service|
|---|---|---|---|---|
||and numbers|are gently increasing<br>week on week.|||
|Support4Dacorum|We<br>hold<br>a three-year<br>contract<br>with||Decorum<br>Borough<br>Council||
||(commenced|Dec 2016)which<br>has been extended<br>to||at least Dec|
||2021 to dekver the Support4Dacorum||service.<br>During|the year the|
||contract has|met and have<br>in some|instances<br>exceeded the Key||
||Performance|Indicator targets.|||
||This<br>service|has<br>delivered<br>over|1000 volunteers|during<br>the|
||Coronavirus|pandemic,<br>supporting|the<br>efforts<br>to<br>help<br>isolating||
||people and those clinically vulnerable.||In addition this|team has led|
||the work with|the vaccination<br>centres,|delivering<br>over|10,000 hours|
||ofvolunteering|and saving the NHS Etgm<br>in staff time.|||



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||||Notes|2021||2020||
|---|---|---|---|---|---|---|---|
|Fixed assets:||||||||
|Tangible assets|||||115,188||137,235|
|Total fixed assets|||||115,188||137,235|
|Current assets:||||||||
|Debtors|||12|425,373||615,952||
|Cash at bank and|in|hand||1,526,266||794,265||
|Total current assets||||1,951,639||1,410,217||
|Liabilities:||||||||
|Creditors: Amounts||falling due within one||||||
|year|||13|(1,144,555)||(810,169)||
|Net current assets|||||807,084||600,048|
|Total assets less|current liabilities||||922,272||737,283|
|The funds ofthe|chadity:|||||||
|Restncted<br>funds|||14||14,747||14,747|
|Unrestricted<br>funds||||||||
|General funds|||14||907,525||722,536|
|Totalfunds|||||922,272||737.283|





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||||Notes|2021||2020||
|---|---|---|---|---|---|---|---|
|Fixed assets:||||||||
|Tangible assets|||9||110,363||130,223|
|Investments|||11||1||1|
|Total fixed assets|||||110,364||130,224|
|Current assets:||||||||
|Debtors|||12|597,716||622,812||
|Cash at bank and|in|hand||1,157,796||657,250||
|Total current assets||||1,755,512||1,280,062||
|Liabilities:||||||||
|Creditors: Amounts||falling due within one year|13|(943,604)||673,003)||
|Net current assets|||||811,908||607,059|
|Total assets less|current liabilities||||922,272||737,283|
|The funds ofthe|charity:|||||||
|Restricted funds|||14||14,747||14,747|
|Unrestricted<br>funds||||||||
|General funds|||14||907,525||722,536|
|Totalfunds|||||||737,283|





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|||||||Notes|2021||2020|
|---|---|---|---|---|---|---|---|---|---|
||||||||8||6|
|Cash flows from|operating||activities:|||||||
|Net cash provided|by operating|||activities|||744,|152|394,589|
|Cash flows from|investing||activities:|||||||
|Interest received||||||||166|235|
|Purchase of property,<br>plant||and||equipment|||(12,316)||(62,368)|
|Sale of investment|properties|||||||||
|Net cash used<br>in|investing|activities|||||(12,150)||(62,133)|
|Change<br>in cash and cash equivalents|||||in|||||
|the reporting<br>period|||||||732,001||332,456|
|Cash and cash equivalents|||at|the||||||
|beginning<br>ofthe|reporting||period||||794,265||461,809|
|Cash and cash equivalents|||at|the end||||||
|ofthe reporting|period||||||1,526,266||794,265|





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|1|Reconciliation<br>ofn|et income to net cash flow|from operating<br>activitie|s|
|---|---|---|---|---|
||||2021|2020|
||||5|6|
||Net income forthe||||
||reporting<br>period||164,989|17,326|
||Adjustments<br>for:||||
||Depreciation<br>charges||34,363|39,775|
||Interest received||(166)|(235)|
||Decrease<br>in debtors||190,579|99,779|
||Increase<br>in creditors||334,366|237,944|
||Net cash provided|by|||
||operating<br>activities||5|589|
|2|Analysis ofcash and cash equivalents||||
||Cash in hand||1,526,266|794,265|
||Total cash and cash equivalents||1,526,266|794265|





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||at the rate <br>Activities.|at the date o|f the|transaction.<br>All differen|ces<br>are taken<br>to|the Statement|of Financial|
|---|---|---|---|---|---|---|---|
|2.1|Donations<br>and|legacies|||Group|||
|||||Unrestricted|Restricted|Total|Total|
|||||Funds|Funds|2021|2020|
||||||f|f|f|
||Gifts snd donations|||1,025||1,025|5,383|
||Sponsorship|||6,321||6,321|9,154|
||Affiliation fees|||1,864||1,884|20,999|
||Grants|||555,703||555,703|489,700|
|||||564,933||564,933|525,236|
||Grants received,<br>included||in the above, are ss follows:|||||
||||||Group|||
|||||Unrestricted|Restricted|Total|Total|
|||||Fundsf|Fundsf|2021f|2020f|
||Decorum<br>Borough Council|||54,950||54,950|47,886|
||Herffordshire|County Council||245,250||245,250|235,376|
||Job Retention|Scheme||77,793||77,793||
||Other Grants|||177,710||177,710|206,438|
|||||555,703||555,703|489,700|
|2.2|Donations<br>and legacies||||Charity|||
|||||Unrestricted|Restricted|Total|Total|
|||||Funds<br>f|Funds<br>f|2021<br>f|2020f|
||Gifts snd donations|||176,569||176,569|19,617|
||Sponsorship|||6,321||6,321|9,154|
||Affiliation fees|||1,884||1,884|19,964|
||Grants|||555,703||555,703|489,700|
|||||740,477||740,477|538,635|
||Grants received, included||in the above, are as follows.|||||
||||||Charity|||
|||||Unrestricted|Restricted|Total|Total|
|||||Fundsf|Fundsf|2021f|2020f|
||Decorum<br>Borough Council|||54,950||54,950|47,886|
||Herffordshire|County Council||245,250||245,250|235,376|
||Job Retention|Scheme||77,793||77,793||
||Other Grants|||177,710||177,710|206,438|
|||||555,703||5,|489,700|





## 

|3.1|Investments|||||Group|||
|---|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|Total||
|||||Funds<br>2|Funds<br>8|2021<br>f|2020||
||Bank interest|||166||166||235|
|3.2|Investments|||||Charity|||
|||||Unrestricted|Restricted|Total|Total||
|||||Funds|Funds|2021|2020||
||||||2||2||
||Bank interest|||166||166||175|
|4.1|Income from charitable||activities|||Group|||
|||||Unrestricted|Restricted|Total|Total||
|||||Funds|Funds|2021|2020||
|||||2|6|6|2||
||Management|fees||12,252||12,252|13,560||
||Contract income|||1,339,419||1,339,419|2,122,302||
||Rent receivable|||3,900||3,900|4,300||
||Earned income|||117,483||117,483|263,282||
||Other income|||370<br>~2||370||379|
|4.2|Income from charitable||activities|||Charity|||
|||||Unrestricted|Restricted|Total|Total||
|||||Funds|Funds|2021|2020||
|||||||6|2||
||Management|fees||60,252||60,252|62,064||
||Contract income|||253,387||253,387|312,670||
||Rent receivable|||3,900||3,900|4,300||
||Earned income|||87,523||87,523|197,353||
||Other income|||370||370||379|
||||||||576,766||





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|5.1|Expenditure<br>on|charitable|activities|||Group||
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|Total|
|||||Funds<br>f|Funds<br>f|2021<br>f|2020<br>f|
||Costs directly related to activities|||||||
||Activity costs|||95,906||95,906|170,764|
||Events||||||5,074|
||Bsd debts|||1,484||1,484||
||Insurance|||10,686||10,686|10,112|
||Staff conference|and training|||||3,842|
||Staff recruitment||||||1,901|
||Direct staff costs|(note 7)||1,099,624||1,099,624|880,696|
||Subscriptions<br>and publications|||4,660||4,660|4,095|
||Translation<br>Iinterpreting|||348,216||348,216|940,057|
||Premises costs|||23,579||23,579|26,072|
||Motor expenses|||10,494||10,494|63,795|
||Volunteer expenses|||13,134||13,134|49,192|
||Depreciation|||21,489||21,489|22 854|
|||||1,629,272||1,629,272|2,178,454|
||Other|||||||
||Advertising<br>and publicity|||599||599|2,112|
||Staff costs (note|7)||99,490||99,490|587,130|
||Communication<br>costs|||18,305||18,305|20,702|
||Computer costs|||51,719||51,719|61,936|
||Office expenses|||5,082||5,082|18,545|
||Governance<br>costs (note 6)|||22,811||22,811|29,601|
||Depreciation|||12,874||12,874|16,920|
||Sundry|||10,994||10,994|4,376|
||Bank charges|||3,232||3,232|2,930|
||Foreign exchange|(gain)/loss||9||9|(70)|
|||||225,115||225 115|744 182|





## 

|5.2|Expenditure<br>on|charitable|activities|||Charity|||
|---|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted||Total|Total|
|||||Funds<br>6|Funds<br>8||2021<br>f|2020|
||Costs directly related to activities||||||||
||Activity costs|||78,385|||78,385|125,705|
||Events|||||||5,074|
||Bad debts|||1,484|||1,484||
||Insurance|||10,686|||10,686|10,112|
||Staff conference|and training||||||3,822|
||Staff recruitment|||||||1,901|
||Direct staff costs|(note 7)||648,917|||648,917|412,537|
||Subscriptions<br>and publications|||2,325|||2,325|2,018|
||Premises costs|||21,937|||21,937|25,489|
||Motor expenses|||10,494|||10,494|63,795|
||Volunteer expenses|||13,134|||13,134|49,192|
||Depreciation|||21,489|||21,489|22,854|
|||||808,851|||808,851|722,499|
||Other||||||||
||Advertising<br>and publicity|||100|||100|2,112|
||Staff costs (note 7)|||58,711|||58,711|275,024|
||Communication<br>costs|||11,227|||11,227|13,438|
||Computer costs|||33,426|||33,426|34,650|
||Office expenses|||4,530|||4,530|15,775|
||Governance<br>costs (note 6)|||22,773|||22,773|29,563|
||Depreciation|||9,293|||9,293|9,453|
||Sundry|||9,763|||9,763|4,198|
||Bank charges|||3,257|||3,257|2,295|
||Foreign exchange|(gain)/loss||9|||9|(90)|
|||||9|||153,089|386,418|






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||||
|---|---|---|
|Staff costs -Group|2021|2020|
|||6|
|Wages and salaries|1,125,502|1,377,067|
|Social security costs|58,084|66,062|
|Other pension costs|15,528|24,697|
||1,199,114|1,467,826|



||Included<br>in staff costs above are costs in relation to contracted|Included<br>in staff costs above are costs in relation to contracted|Included<br>in staff costs above are costs in relation to contracted|Included<br>in staff costs above are costs in relation to contracted|Included<br>in staff costs above are costs in relation to contracted|Included<br>in staff costs above are costs in relation to contracted|workers engaged|workers engaged|via workers'|via workers'|
|---|---|---|---|---|---|---|---|---|---|---|
||agreements<br>for translation||and adult|learning|services.|These|workers are not employees|||ofthe charity.|
||Number ofemployees|-|Group||||||||
||The average<br>number ofemployees|||including|workers|during the year was:||2021||2020|
||Management||||||||12|12|
||Administration||||||||7|7|
||Activity||||||||210|229|
||||||||||229|248|
|7.2|Staffcosts -Charity|||||||2021<br>6||2020f|
||Wages and salaries|||||||670,035||648,347|
||Social security costs||||||||35,101|32,984|
||Other pension costs||||||||2,492|6,230|
|||||||||707,628||687,561|
||Number ofemployees|-|Charity||||||||
||The average<br>number ofemployees|||during the|year was:|||2021||2020|
||Management||||||||12|12|
||Administration||||||||7|7|
||Activity||||||||35|35|
||||||||||54|54|



||No trustees<br>received sny remuneration<br>or were reimbu|rsed<br>for any expe|nses<br>in the current or|pnor year.|
|---|---|---|---|---|
|8.1|Net incoming<br>/ outgoing<br>resources||Group||
||Net movements<br>in resources are stated after charging|/ (crediting):|2021<br>f|2020<br>6|
||Auditors'<br>remuneration<br>Depreciation<br>Loss /(gain)<br>on foreign exchange||16,812<br>16,050<br>34,363<br>39,775<br>9 ~70)||
|8.2|Net incoming<br>/ outgoing resources||Charity||
||Net movements<br>in resources are stated after charging|/ (crediting):|2021|2020|
||||6|6|
||Auditors'<br>remuneration||16,787|16,012|
||Depreciation||30,782|32,307|
||Loss / (gain) on foreign exchange||9|(90)|





## 

|Fo|r the year ended 31 March|2021||||
|---|---|---|---|---|---|
|9|A) Tangible fixed assets<br>Group|Short Term<br>Lease<br>6|Motor<br>Vehicles<br>f|Plant 8<br>machinery<br>f|Total|
||Cost:|||||
||At 1 April 2020|16,622|386,696|195,461|598,779|
||Additions||4,583|7,733|12,316|
||At 31 March 2021|16,622|391,279|203,194|611,095|
||Depreciation:|||||
||At 1 April 2020|16,622|273,968|170,954|461,544|
||Charge for the year||21,489|12,874|34,363|
||At 31 March 2021|16,622|295,457|183,828|495,907|
||Net Book Value:|||||
||At 31 March 2021||95,822|19,366|115,188|
||At 31 March 2020||112,728|24507|137,235|
|9|B)Tangible fixed assets<br>Charity|Short Term<br>Lease|Motor<br>Vehicles|Plant S<br>machinery|Total|
|||8|8|8||
||Cost:|||||
||At 1 April 2020|16,622|386,696|173,180|576,498|
||Additions||4,583|6,339|10,922|
||At 31 March 2021|16,622|391,279|179,519|587,420|
||Depreciation:|||||
||At 1 April 2020|16,622|273,968|155,685|446,275|
||Charge for the year||21,489|9,293|30,782|
||At 31 March 2021|16,622|295,457|164,978|477,057|
||Net Book Value:|||||
||At 31 March 2021||95,822|14,<br>1|1 6,363|
||At 31 March 2020||112,728|17,495|130,223|



## 



## 

## 

## 

||||||Group||Charity||
|---|---|---|---|---|---|---|---|---|
||||||||E||
||Cost as at 1 April 2020||||||||
||Additions||||||||
||Disposals||||||||
||Cost as at 31|March|2021||||||
|12|Debtors||||Group||Charity||
||||||2021|2020|2021|2020|
||||||E|E|E|E|
||Trade debtors||||207,479|358,657|97,942|84,308|
||Prepayments|and other debtors|||217,894|257,295|80,099|117,560|
||Amounts<br>due|from trading||subsidiary|||419,675|420,944|
|13|Creditors: amounts||falling due within one||Group||Charity||
||year||||2021|2020|2021|2020|
||||||E|E|E|E|
||Trade creditors||||82,999|58,476|82,999|58,476|
||Funds held for others||||125,185|91,126|125,184|91,126|
||Tax and social|security costs|||209,496|149,481|58,183|57,653|
||Deferred income||||646,361|408,252|636,361|408,252|
||Other creditors||||80,514|102,834|40,877|57,496|
||||||1,144,555|810169|943,604|673,003|
||Movement<br>in|deferred income|||||||
||Deferred income brought|||forward|408,252|161,005|408,252|161,005|
||Released<br>in year||||(408,252)|(161,005)|(408,252)|(161,005)|
||New provision|added|||646,361|408,252|636,361|408,252|
||Deferred income carried forward||||646,361|408,252|636,361|408,252|





## 

## 

|A) Reserves -|Gro|up||||||
|---|---|---|---|---|---|---|---|
|||||||Transfers,||
||||At 1 April|Incoming|Resources|gains and|At 31March|
||||2020<br>f|msources<br>f|expended<br>f|losses|2021f|
|General Reserve|||722,536|2,039,376|(1,854,387)||907,525|
|Total unrestricted||funds|7222(36|2,039,376|(1,854,387)||907,626|
|Dacorum CSP|||7,680||||7,680|
|TLI|||3,109||||3,109|
|Highfield|||3,958||||3,958|
|Total mstricted|funds||14,747||||14,747|
|Totalfunds|||737,283|2,939,376|1,864,387||922,272|
|B)Reserves - Charity||||||||
|||||||Transfers,||
||||At 1 April|incoming|Resources|gains and|At 31March|
||||2020<br>f|resources<br>f|expended<br>f|losses<br>f|2021f|
|General Resenre|||722,536|1,146,929|(961,940)||907,525|
|Total unmstricted||funds|722,536|1,146,929|(961,940)||907,525|
|Decorum CSP|||7,680||||7,680|
|TLI|||3,109||||3,109|
|Highfield|||3,958||||3,958|
|Total restricted|funds||14,747||||14,747|
|Total funds|||737,283|1,146,929|96'l,940)||922,272|



## 



## 

|15|A) Analysis ofnet|assets -Group|General<br>f|Restricted<br>f|Total<br>f|
|---|---|---|---|---|---|
||Fixed Assets||115,188||115,188|
||Debtors||425,373||425,373|
||Cash at bank and in hand||1,511,519|14,747|1,526,266|
||Creditors: amounts|falling||||
||due within one year||1,144,555)||(1 144555)|
||||907,525|||
|15|B)Analysis ofnet|assets - Charity|General|Restricted<br>f|Totalf|
||Fixed Assets||110,364||110,364|
||Debtors||597,716||597,716|
||Cash at bank and in hand||1,143,049|14,747|1,157,796|
||Creditors: amounts|falling||||
||due within one year||(943604)||(943,604)|
||||||922,272|



## 

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