
## **Trustees’ Annual Report for the period** 

## **From 01/04/2022  Period start date   To 31/03/2023        Period end date** 

## **Charity name:   Frontline Advice Centre** 

## **Charity registration number:  285044** 

## **Objectives and Activities** 

||SORP reference||
|---|---|---|
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para 1.17|The relief of poverty, hunger and distress<br>principally by offering free debt, welfare<br>benefits and budgeting advice.|
|Summary of the main<br>activities in relation to those<br>purposes for the public<br>benefit, in particular, the<br>activities, projects or<br>services identified in the<br>accounts.|Para 1.17 and<br>1.19|The provision of free debt advice, and<br>assistance with applications for welfare<br>benefits**.**|
|Statement confirming<br>whether the trustees have<br>had regard to the guidance<br>issued by the Charity<br>Commission on public<br>benefit|Para 1.18|Yes, the Trustees have had regard to the<br>guidance.|



## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

SORP reference Para 1.38 Policy on grant making Para 1.38 Policy on social investment including program related investment Para 1.38 Contribution made by volunteers Other 



## **Achievements and Performance** 

||SORP reference||
|---|---|---|
|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|**Debt Management**: Our advisers managed<br>over £150,000 of debt for active clients in<br>this period, with some additional long term<br>clients on existing payment plans which did<br>not need reviewing this year and are not<br>included in that figure. We negotiate with<br>creditors on our clients behalf for affordable<br>repayments.<br>**Benefits:**We assist clients with benefit<br>applications, mandatory reconsiderations<br>and at tribunals. We have obtained over<br>£218,000 annually for our clients.<br>We also help our clients to source grants<br>for specific needs.<br>In addition we prevented at least two<br>vulnerable families from being evicted in<br>this period, and assisted three other<br>households with finding suitable<br>accommodation.<br>While helping people with their debts and<br>benefits, we help people manage their<br>anxieties and this often has a positive<br>effect on their mental health.|



## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

|<br>Achievements against<br>objectives set|<br>Para 1.41||
|---|---|---|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41||
|Investment performance<br>against objectives|Para 1.41||
|Other|||





## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21|Our total funds available at the end of<br>2022/23 were £22,910, of which £13,900<br>were restricted funds. This figure was high<br>compared with previous years as we<br>received a grant just before the year end.<br>Funds available are sufficient for the<br>running of the charity, as we have no<br>staffing costs, and minimal running costs.|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|We do not have a formal reserves policy,<br>but our finances are monitored regularly,<br>and any concerns would trigger remedial<br>actions.|
|Amount of reserves held|Para 1.22|If funds fell below £3000 , we would seek<br>additional funding.|
|Reasons for holding zero<br>reserves|Para 1.22||
|Details of fund materially in<br>deficit|Para 1.24||
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23||



## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

|<br>The charity’s principal<br>sources of funds (including<br>any fundraising)|<br>Para 1.47|<br>The charity’s running costs are around £3k<br>per annum and these have been funded by<br>regular charitable donations that have<br>sustained the charity for some 30/40 years.<br>It’s important for the trustees to satisfy<br>themselves on the longer term viability of<br>the service - and address the ‘going<br>concern’ challenge.|
|---|---|---|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46||
|A description of the principal<br>risks facing the charity|Para 1.46||
|Other|||





## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|Para 1.25|Constitution|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|Unincorporated association.|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|By personal recommendation, followed by<br>an interview by the existing trustees.|



## **Additional information (optional)** 

## You may choose to include further statements where relevant about: 

|<br>Policies and procedures<br>adopted for the induction<br>and training of trustees|<br>Para 1.51||
|---|---|---|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51||
|Relationship with any related<br>parties|Para 1.51||
|Other|||



## **Reference and Administrative details** 

|Charity name|Frontline Advice Centre|
|---|---|
|Other name the charity uses|None|
|Registered charity number|285044|
|Charity’s principal address|Parklands<br>Park Road<br>Cowes<br>Isle of Wight<br>PO31 7LZ|
||FCA  711708|





## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year**|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Hamish Wilson|Safeguarding<br>Trustee|||
||Ian Gibbs||||
||Felix Hetherington|Chair|||
||||||
||||||
||||||
||||||
||||||
||||||



## – Corporate trustees names of the directors at the date the report was approved 

**Director name** 

Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole year** 

## **Funds held as custodian trustees on behalf of others** 

|Description of the assets<br>held in this capacity|None|
|---|---|
|Name and objects of the<br>charity on whose behalf the<br>assets are held and how this<br>falls within the custodian<br>charity’s objects|N/A|
|Details of arrangements for<br>safe custody and<br>segregation of such assets<br>from the charity’s own<br>assets|N/A|





## **Additional information (optional)** 

## **Names and addresses of advisers (Optional information)** 

**Type of Name Address adviser** 

**Name of chief executive or names of senior staff members (Optional information)** 

Elin Williams 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

## **Other optional information** 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s)** Hamish Wilson **Full name(s)** Felix Hetherington **Position (eg Secretary,** Chair Trustee **Chair, etc) Date** 29[th ] January 2024 



FRONTLINEADvl￿ CENTRE
Re8lsiered ch￿lty no 285044
ReceFptsand Payments Account
Forthe pwlodfrom tstAprfl 2022to 31st Marth 2023
2022n3
Total Funds
2021n2
Totsl Furtds
Unre5trkted
Funds
Restrkned
Funds
RECEIPTS
Pd*rdte domtlo
Churches
1730.00
24QOO
2A30.IXI
240.thj
1250.fyj
240.IJO
Buslnesses
Mls¢
Xmas
Dalsle Rlth Fu
HIWCF
1500.00
617.01
260.0)
2,5LK>.00
617.01
260.CKI
3,￿00
16.821.Th)
415.64
16,13
20)
3.CQO.(X)
6.CrfMOO
.821.00
Total Recelpts
19,921.
26,268.01
12.121.ri
PAYMENTS
Supplles
Equlpmentlstatlonery
Postage
Telephonelintemet
Travel
Insurance
Tr•lnln8108S Ch•ckn
Photo¢opyJn8
l)ffl¢veCha
Subs¢rlptions
Mtsc
Christmas -Cllents H8mpets etc
Dlsbursementson behalf of C￿ents
36.99
993.10
143.47
826.10
22.95
739.71
36.99
993.10
143A7
826.40
22.95
739.71
12.00
312.CXI
998.crfj
Its.63
923.38
36.90
693.71
24.00
2UOO
si&(Mi
270.10
69.50
1.850.
iO.S60.85
3J2.CKI
430.43
670.85
L782.27
430.43
670.85
1,782.27
7,689.11
7,689.11
Totsl Payments
S.970.17
7.689.11
13,659.28
16.370.03
Net of recolptsApayments
Cash fijnds lastyearend
CQSH FUNDS THIS YEAR END
37&84
8.634.32
9,011.16
12,231.89
1667.57
13,899.46
,608.n
10,301.89
22,910.62
4.248.26
14,550.15
10,301.89
Bank and cash balances at the end of
the perlod
9.011.16
13,899.46
22.910.62
10,30L89
518ned behfiwof all the trurteeL.~.-.-....-..- ....-.- ...-
i)ate of apwoval

INDEPENDENT EXAMINRS REPORT TOTHE TRUSTEES OF FRONTLINE ADVICE CENTRE
I report to the charity trustees of the Trust in my examination of the accounts of the Trust for the
year ended 31 March 2023.
Responsibilitie5 and basis of report
As the trustees of the Trust you are responsible for the preparation of the accounts in accordance
with the requirements of the Charities Act 20111'the Act'l. I report in respect of my examination of
the Trust's accounts carried out under Section 145 of the Act. In carrying out my examination I have
followed all applicable Directions given by the Charity Commission under section 14515llbl of the
2011 Act
Basis of independent examiners report
Charities preparin8 their accounts are required to give a "true and fair ' view as required under
FRSIOO..Application of Financial Reporting Requirements and to apply the applicable SORP in
accordance with the circumstances set out in the Financial Reporting Standard FRSIO2.
I have examined the accounts, receipts and bank statements provided and believe that the accounts
are a factual report of the transactions of the charities.
Independent examiner'5 Statement:
I have completed my examination. I confirm that no material matters have come to my attention in
connection with the examination giving me cause to believe that in any material respect:
l. accounting records were not kept in respect of the Trust as required by section 130 of the Act; or
2. the atcounts do not accord with th05e records,. or
3. the accounts do not comply with the applicable requirements concerning the form and content of
account5 set out in the Charities (Accounts and Reports) Regulations 2008 other than any
requirement that the accounts give a 'true and fair view which is not a matter considered as part of
an independent examination.
I have no concerns and have come across no other matters in connection with the examination to
which attention should be drawn in this report in order to enable a proper understanding of the
accounts to be reached.
Signed
Name Alison Kay Bean
Retired MIIA/ MAAT
Little Grove Cottage
Lower Road
Ad8estone