MISSION
IIEd tosEry¢
MISSION CARE
ANNUAL REPORT
FOR THE YEAR ENDED
31 MARCH 2024
Reglstered Charity Number: 284967

MISSION
COM￿10 seThY
MISSION CARE
ANNUAL REPORT
FOR THE YEAR ENDED
31 MARCH 2024
Contents
Page
Reference and Administrative Information
Board Report
Independent Auditor's Report
Consolidated Statement of Financial Actlvities
Slaternent of Financial Activities
Con501idated Balan¢e Sheet
Charity Balance Sheet
Consolidated Cash Flow Statement
Notes to the Financial Slatem8rits
7-10
10
11
12
13
14
1&24

MISSION CARE
REFERENCE AND ADMINISTRATIVE INFORMATION
Chalmian
Mr G Dean
Corporate Trustge
Mission Care Management Limited
Directors of Mission Care Management Limited
Mr G Dean
Mr M Jones
Ms A Honey8ett
Mr P Martin (resigned 17 November 2024)
Mr A Surgenor
Executivo Dlrector
Mr D Evan8
Audltor
Jacob Cavenagh & Skeet
5 Robin Hood Lan8
Sutton
Surrey SM12SW
Sollcltor8
Anthony Collins Sollcitors LLP
134 Edmund Street
Bimiingham
B3 2ES
Bankors
National Westminster Bank plc
201 Tooley Street
London
SE12UE
Head Office
Suite 4, 7 High Street
Chislehurst
Kent BR7 5A8
Charlty R•glstratlon Numb•r
284967

MISSION CARE
BOARD REPORT
The Board of the Corporate Trustee of Mission Care has pleasure in submitting the Annual Report and
Financial Statements for the year ended 31 March 2024 which have been prepared in accordance with
Charities Act 2011. the Charities, Statement of Recommended Practice (Charities SORP {FRS 102)) and
Financial Reporting Standard 102 (FRS 102).
Objects and activltles
Mission Care founded in 1904 as the 8ermondsey Medical Mission. It is a charity operaling in South
East London. Mission Care aims to advance the Christian faith through the relief of sickness and poverty and
through care and support of people with disabilities and elderly people, principalty by the operation of
nurnber of care homes, both nursing and residential.
structure. governance and management
Mission Care Is an unincorporated as$Dciation which is governed by a corporate trustee, Mission Ca
Management Limited (Company Registration Number 3732148).
The key management personnel ofthe charrty are considered to be the Senior Management Team. This team
is comprised of the Chief Executive (Mr D Evans), the Clinical Director (Mr R Manuel). the Pastoral Director
(Miss F Oxborrowl, and the Finance Director (Mrs H Fan). They are in charge of directing, controlling, running
and operating the chanly on a day to day basis. The Trustee Board {the Directors of the Corporate Trustee)
pive of their time freely and none of the Trustee Board received any remuneration in the year.
The pay of senior staff and all staff al Mission Care is reviewed annually and is normalty increased in
accordance wlh average earnings. Pay awards are based on small incremental percentage increases in
accordance with good financial stewardship, and we informally benchmark our salarie5 Ill the market from
time to time.
Procedures for inducting and training
Training for the directors of the Corporate Trustee Is offered and has been carried out as required and cover8
a range of issues including governance and inspections of the homes. A full, independent governance review
has been undertaken on behalf of Mission Care in 2022. The outcome was very positive with some helpful
recommendalions that have been implemented, including governance training for truslees and senior
managers.
Risk
The Board continues to monitor and consider the major risks lo which the charity is exposed and is Satisfied
that systems are in place lo monitor and minimise them. At present we have identified the risks posed to the
charity as follows.. (a) on-going funding of the delivery of care both wrthin and outside the London Borough of
Bromley.. (b) satisfactory and positive outcome by CQC inspection of our services., and (c) the cost of and
Involvement in the management of a significant number of paid staff in our employment.
The risks in relation lo the on-going funding of the delivery care are sector wide and driven largely by central
and local Government policy. It has been an incredibly challenging time to operate care home5 over recent
years. There is enormous pressure on average fee levels, budgetary challenges, increased costs associated
inflation and market volatility, as well as ever-changing regulatory and stakeholder requirements. However,
Mission Care manages the risk by ensuring regular communication with their principal local authorlty and
CCG commissioners in respect of fee levels and grant fundings. There is a strong track record of Mission
Care actively and positively negotiating with the Ioc81 authority in securing the required leve15 of fvnding in
recent years.
Page 1

MI&%ION CARE
BOARD REPORT
continued
Mission Care continues to invest in improving and developing its clinical governance and audit prO￿se5.
The Management Team al Mission Care carries out the monthly quality monrtoring visits. and quarterly night
visits across all homes not only to ensure full compliance and quality of Ca￿ are rnet bul also aim to achieve
the highest standard of care provided to the residents in all aspects. The clinical team also meet regularly
internally for quality assurance review and externally with other care homes in the local area to share the best
practice and learn from each other. Addilionally, Mission Care engage with extemal auditors to carry out
independent reviews every one or two years to gather evaluations and feedback and to identify areas for
improvements.
During this financial year, we have seen continued developrnent and progress within our wider management
team. including a newly appointed home manager at Willett House, and a new Business Support Manager.
We have also successfulty reduced staff vacancies signiffcanlly during the year through overseas
spon50r5hip programme, internal promotion as well as an improved recruitrnent Process. Mission Care
continues to grow its own strategy wrth regard to staff recruitment and retention. There had been consistent
improvement and stability throughout the Mission Caie homes. Over the years, our teams have become more
cohesTv8, achieving higher levels of performance.
Achievements, performance and commerclal revl•w
From an operational point of view, there have been some key changes to the group during the financial year.
Since the merger of The Elms in January 2023, the onboarding proc888 had been going exceptionally well.
Occupancy went frorn 50% 10 100U/o in Q2. The new Home Management team al The Elms, with the support
from the Senior Management Team, had implemented many improvements in key areas such as rota
management, quality monitoring audit, care plan documentation as well as pastoral care and activities.
Subsequently, the financial perfomiance of the home had demonstrated a posrtive tTend since Q3, and
continued into FY24125. The home is still wailing for a CQC inspection. The current CQC report rating
published online was related to the previous operator SELBHS.
Another key change for the Charity this year was that Love W81k, a fomier resldential home of 30 beds based
in Southwark, was officially closed on 4th July 2023 for redevelopment. 11 residents were successfully
transferred to The Elms, and the other residents were relocated to other homes of their choices. The home
was deregistered with CQC at the time of closure. A large number of Love Walk staff were offered roles wlhin
the Mission Care group. The development project for Love Walk. to be Tebuild as a high end nursing care
home, is well underway. SoLrthwark Council had expressed strong interests to support the project, bul legal
process for planning application is taking longer than expected. The Charity is working closely with Southwark
Council to move along the project in a timety manner.
Commercially, our trading performance this year has been slable, thanks lo the strong occupancy throughout
the year and our posilive relationship with the local aulhorrties in the areas in which we operate. Occupancy
across all homes were averaged at 95.5D/o during the course of FY23124. However. from a fee level point of
view, rt is observed that there continues to be significant shortfall on govemment funding for the maj'ority of
residents who are publicly funded. The average fee uplift year on year by local authorities and CCGS were
between 1 V. 4%, with a few local authorities offering no uplift at all. On the contrary, the National Living
Wage had gone up by 9.70/0 this year. and 9.80/0 the year before. Additionally, annual inflation for 2023 was
6.80/tr resulting in a challenging economic environment for care providers to operate at a sustainable financial
level. The Charity has been revisiting our commercials strategy regularly in respond to the changing economic
landscape, and thankful￿ we have made some good progress in achieving a better average fee level at the
polnl of writing, whilst mainlaining a sound level of occupancy, consistency in staffing and high standard of
care.
From clinical and care point of view, it was also obseNed that the care need5 of newty admitted resident5
over the recent years are much higher compared to a few years ago, therefore more pre55ure on care
providers to increase staffing ralio to meet the needs of the residents. Recruitments Temained a challenging
factor in the care sector, as a result, the usage of agency staff was inevitable. This issue partially was
oveTcorne by our overseas sponsorship program which helped resourcing good quality slaff from other
countries. At the point of writing, our agency staff usage has reduced by 30 /0 compared to prior year.
Page 2

MISSION CARE
BOARD REPORT (conlinuedl
Achl•vements, performanGe and commercial revlew (continued)
Although the challenges are ongoing, the Charity had maintained its good quality of care and service across
all homes. with enhanced measurements on quality assurance. All homes received profoundly good customer
feedback during the annual Residents and Relative Survey as V￿11 as on Carehome.co.uk. The CQC rating
for Elrnwood, Greenhill and Willett House remained to be Good. However, there had been improvements
identified during the year for Homefield, and a detailed action plan had been implemented followng the
inspection.
Overall, all homes demonstrated a great level of Stability and resilience to changes during the year. This is a
Teflection of the hard work and dedication of every member of staff working at this organisation. Mostly
important, we give thanks to God for His provision and goodness to Mission Care.
Flnanclal Performance
The consolidated EBITDA for the group including Mission Care Trading was £446k, and net deficit after
considering depreciation and financ8 Costs was £648k.
Consolidated income for the year was £15,351 k {2023', £17,077k). This includes income from the Core ¢haTity
£15,267k, and the trading subsidiary £84k.
Income from the COTe charity includes income from charitable activities, government grant funding, plus legacy
and donations. Income from the charitable gctivily for the year was down by £572k comparing to prior year
12023.. £15,684k). This reduction on income was primarily due to the closure of Love Walk in July 2023.
partially offset by the increased income from the four nursing homes in Bromley.
The main source of fee income for the charity remains the local government authorities. As at 31* March
2024. nearly 800/0 of our residents were funded by local authoTlties including Bromley, Lewisham, and
Southwark, and some were funded directly by CCGS. The remaining were self-funded residents. The number
of self funders remained at 54 compared same as prior year, this includes the residents from The Elms.
Consolidated expenditure for the year was £16,002k (2023.. £15,920k). This includes expenditure from both
the charity £15,847k and the trading subsidiary of £155k.
The expenditure for the charity activities was £15,822k, £44k higher than prior year (2023= £15,778kl.
Excluding Love Walk and The Elm5, the cost increases for the nursing homes was £960k. This increase was
in line with the National Living Wage uplift of 9.8 10 and general inflation on food, property and maintenance
cost5. The cost variances for Love Walk and The Elms were mainly due lo change in occupancy during the
year.
This year the Charity reinvested over £350k into the Homes on vaTiOUS improvement projects. Over the last
3 years, total accumulated capital spend on the Homes was over £2.5m. Major projects this year include
Homefield lift refurbishment, Greenhill and Elmwood bedroom flooring upgrade. door entry system access
control, and other clinical facilities and equipment. These piojects had further equipped the homes wilh high
standard of health and safety controls, as well as improved care and seryices provided to the residents.
Despite various challenges, it was clear that Mission Care's financial resilience has grown over the last three
years. The ongoing discussion with Local Authorities on funding, strong partnership with agencies and
contractors, and good stewardship from management team have all helped to equip us to be able to continue
to fulfil our objectives whilst responding and adapting to the everchanging landscape of care sector.
Page 3

MISSION CARE
BOARD REPORT (continued)
Flnancial performance Icontlnued)
The Charity has invested heavily on the redevelopment project of Love Walk wrth the aim to provide a high-
end nursing c8re home to care for more people at the existing sile of Love Walk. On Y July, Southwark
Council granted the planning permission to r&develop Love Walk into a new 63 bed nursing care home
subject. However, due lo subsequent Judicial Review raised by local Tesidenls, Southwark Council withdrew
the approval. After seeking legal and planning advice, the Board of the Charity decided to re-submit the
planning application to the Southwark Council. The Council remains very positive and supportive to the
scheme due to the massive shortage of nursing beds in the area. The Planning Committee meeting will be
held in December 2024 to reconsider the case. The charity spent £1.7m on professional fees and legal fees
for the planning application to date.
As we prepare for the next phase of the work of Mission Care. we are mindful ofthe progress we have made.
and of the challenges we are likely to face. The opportunities and challenges for good quality care providers
will remain the same in Some respects, bul in others will become pronounced. As we review the period from
2020 to date. we can see how Mission Care has grown and developed in many ways. We are very thankful
to be able to observe this, to play a part In It, and above 811, to give all the thanks and glory to our gre8t God.
Reserves Policy
Mission Care is very careful to designate or allorAte funds it receives. Voluntary donations received from the
general public and from supporters of Mission Care and any grants awarded by trusts and government
agencies for equipment, services or building construction are designated or allocated wherever possible
according to the wshes ol the donor or grantor.
The free reserves of Mission Care have been utilised over the last few years to impyove the quality of the
charty's buildings and to carry Out various essential restructuring projects. It remains the irblenlion of Mi5siori
Care to significantly build up the reserves over the next few years to both prolect the org8nisalion against
any potential adverse trading conditions as well as lo facilitate future improvements to the buildings. To this
end every effort continues to be made in order to maximise income, carefully manage expenditure and control
cash flow.
At the year end, the charity had cons01Sdaled reserves of £6.490k of vthich £1,467k was restricted. The charity
had total reserves of £6,443k.
Inveslment policy
Over recent years the surpluses have been used to improve the homes infrastructure and environment.
As at 31. March 2024, other than balances held at Samaritan Fund and Love Walk restricted fund, there are
no investments outside of cash balances held in regular bank accounts.
Prlncipal Funding sources
The significant majority of Mission Care's fijnding in recent years has been received from local authority
contracts and, in particular, the contract wth the London Borough of Bromley. The funding received is in
respect of fees paid for care services provided. The NHS, through a number of CCGS, is also a significant
source of funding, again by way of fees paid for care services provided.
Mission ca￿ Tr8ding Ltd
This subsidiary company has been included in the consolidated financial statements and was in an operating
deficil at the year end. Following the Board's decision in prior year lo close the café, the lease lor Mission
Café was surrendered in July 2023, total costs include dilapidation was £50k. The company continued its
operation of running the charity shop Brix.
Page 4

MISSION CARE
BOARD REPORT {continued)
Public beneflt
lthen reviewing Mission Care's activities for the past year and in planning the objectives for future periods,
the Board have taken into consideration the Charity Commission's guidance on public benefit.
Mission Care is committed to ensuring that there is access to its services regardless of individuals, social
standing or ability to pay. It does this through maintaining strong relationships wrth relevant local authority
and active marketing of its seNices in the wider community. Approximately 800/0 of Mission Care's residents
benefit from socially funded places that are offered under discounted block and spot contracts.
Through it5 5UPPOrt of an international wojecl Mission Care is able lo help a partner organisation, Vuyiroli.
(in India). It seeks to alleviate sickness and povety in the community in Chennai, India, in which it works.
As part of the care Mission Care provides, it 15 able to offer people opportunities to explore and experience
the Christian falth. Much of what it deliveTS is well supported through its own Pa$tor81 Team a5 well as
partnerships with many local churches. Its intemational work has all been carried out in partnership wth other
organisalions who share a similar desire to advan￿ the Christian faith.
Plan• for future periods
Mission Care continues to focus on strengthening the core business of the charity and ensuring that it is well
placed to maintain and develop its delivery of care seNices into the changing marketplace. As set out in the
charity's next five year strategic plan for fin8ncial year 2020-2025. the three overarching objectives are to
Protect, Progress and Prodaim.
Protect the organisation from financi81 and existential pressu￿8 in order to maintain the serrfice that Mission
Care provides in the communities in which it is placed. This is not 8 negative refiex. Rather, it is an honest
acknowledgement ofthe very challenging nature of the sectors in which Mission Care operales, as a Christian
charity providing care lo vulneTable adults.
The need to protect the organisation has always been apparent, and never more so than now. The global
Covid 19 pandemic that has had such a devastating impact on the care sector in the UK this year. It has
demonstrated further the clear imperative to protect the work and best interests of care providers. Protecting
the organisation will remain therefore a resolute aim as we seek lo bring glory lo God through the work.
witness, and reputation of Mission Care.
Progre88 the organisation both in tem5 of the quality of the Service we provide, and the number of people
for whom we care. This has been a consistent ambition throughout our history. Firstly, to be commrtted to
continuous improvement in the delivery of care 8nd management of the organisation. Secondly, to seek lo
care for and reach more and more people each year.
Proclalm the Lord Jesus Christ in all that we do. This is the very reason Ihat Mission Care exists and
always has been. since 1904. We primarily seek to proclaim Jesus Christ through our commrtmenl lo the
following:"
(a) good quality care for all residents and stakeholders
(b) fair and Sound management and stewardship of our colleagues and resources. and
(c) sharing of God's Word through the work and support of our pastoral team, and through the words
and witness of Christian colleagues
(dl a clear and principled resolve to maintain our evangellcal Christian ethos for God's glory alone.
Page 5

MISSION CARE
BOARD REPORT (continued)
Plans for I￿Ure periods Icontinuedl
Much progress has been made on these three core elements over Ihe last few years and we expect this lo
continue in the period ahead.
Apart from the material impact from Covid-19 pandemic that started at the end of the financial year, there
were no other significant events during the year that had any financial effect.
The trustee is graleful lo all the Board Directors, to our Chief Executive and Ihe Senior Management and
Leadership Teams and their staff for their continuing dedication and commitment to the care of each of the
vulnerable people entrusted to us.
We are committed to developing our seNices at this b'me of considerable change and in this we seek God's
guidance and would ask for the prayerful support of all our friends and colleagues.
A new Strategic Plan for the period 2025 - 30 has been drafted and will be signed off this year. It is a plan
for growih, both in respect of the quality of the Service we seek to provide, and in increasing the number of
residents we care for.
Statement of trustee re8pon81bllltle8
The trustee is responsible for preparing the Council Report and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards {United Kingdom Generally Accepted Accounting
Praclicel.
The law applicable to charities in England and Wales requires the trustee to prepare financial statements for
each financial year which give a true and fair view of the stale of affairs of the charity and of the incoming
resources and application of resources of the charity for th81 period. In preparing these financi81 statements,
the trustee is required to..
select suitable accounting policie8 and then apply them consistently.,
make judgments and eslimales that are reasonable and prudent.,
slate whether applicable accounting standards have been followed, subject to any material departures
disclosed and explained in the financial slatemenls., and
prepare the financial statements on the going concern basis unless it is inappropriate to presume that
the charity will continue in business.
The trustee is responsible for keeping proper accounting records that disclose with ieasonable accuracy al
any lime the financial position of the charity and enable them to ensure that the financial statements comply
th the Charities Act 2011, the Charty {Account5 and Reports) Regulation5 2008 and the provisions of the
trust deed. They are also responsible for safeguarding the assets of the charity and hence for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
Chairman
1 g November 2024
Page 6

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE
Oplnlon
We have audited the financial slatements of Mission Care Ithe'charity") and its subsidiary (the group) for the
year ended 31 March 2024 which comprise the consolidated and parent slatement of financial actNilies, the
consolidated and parent balance sheets, the consolidated cash flow slalemenl and notes to the financial
statements, including a surnmary of significant accounting policies. The financial reporting framework that
has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including
Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of
Ireland (United Kingdom Generally Accepted Accounting Prad1￿}.
In our opinion, the financial statements..
give a Irue and fair view of the slate of the group's and of the Charity's 8ffaiTS as at 31 March 2024
and of the group's incoming resources and application of resources for the year then ended,,
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting
Practice.,
have been prepared in accordance with the requirernents of the Charities Act 2011.
8asls for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS IUK}) and
applicable law. Our responsibilities under those standards are further described in the Auditor's
responsibiltlies for the audit of the financial statements section of our report. We are independent of the group
and parent Charity in accordance with the ethical requiTements that are relevant to our audit of the financial
statements in the UK, including the FRC'S Ethical Standard. and we have fulfilled our other ethic81
responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Concluslon8 rolatlng to golng concern
In auditing the financial statements, we have concluded that the trustees, use of the going concern basls of
accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have nol identified any m8teri81 uncertainties relating to events
or conditions that, individually or collectively, may cast significant doubt on the Group's and Charty's ability
to continue as a going concern for a period of at least 12 months from when the financial statements are
aulhorised for issue.
Our responsibilrties and the responsibilities of the trustees ￿￿th respect io going concern are described in the
relevant sections of thSs report.
Other Infomiatlon
The other infomalion comprises the information included in the annual ￿pOrt, includlng the tru5tees' report,
other than the financial statements and our auditor's report Ihereon. The trustees are responsible forthe other
information contained wthin the annual report. Our opinion on the financial statements does not cover Ihe
other information and, except to the extent otherwise explicitly stated in our report, we do not express any
form of assurance conclusion Ihereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is
materially inconsislent with the financial statements or our knowledge obtained in the course of the audit, or
otherwise appears lo be materially misstated. If we identify such material inconsistencies or apparent material
misstalemenls, we are required to determine whether thi5 gives rise to a material misstatement in the financial
statements themselves. If, based on the work we have performed, we conclude that there is a material
misstatement of this other information, we are required lo report that fact.
We have nothing lo report in this regard.
Page 7

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE Icontinuedl
Matters on whlch we are required to report by exception
In the light of the knowledge and understanding of the GTOUP and its environment obtained in the COUTse of
the audit, we have not identified material misstatements in the trustees, report included within the trustees.
report.
We have nothing to report in respect of the followng matters In Telation to which the Charities Act 2011
requires US to report to you if, in our opinion..
adequate and proper accounting records have not been kept, or returns adequate for our audit
have not been received from branches not visited by us," or
the financial statements are not in agreement with the accounting records and returns., or
certain disclosures of trustees, remunerats'on specified by law are not made,. or
we have not received all the information and explanations we require for our audit.
R89pon$lbllltle8 of the trustee
As explained more fully in the Irustees, responsibilities staternent, the trustees are responsible for the
preparation of the financial Statements and for being satisfied Ihat they give a true and fair view, and for such
intemal control as they detennine is necessary lo enable the preparation of financial statements that are free
from material misstatement, vthelher due to fraud OT error.
In preparing the financial statements, the trustees are responsit4e for assessing the Group's and the Charity's
ability lo continue as a going concern. disclosing, as applicable, matters related to going concem and using
the going concern basis of accounting unless the trustees either intend to liquidate the Group or Charity or to
cease operations, or have no realistic alternative bul lo do so.
Audltor'8 mpon*lbllltle• for the audlt ol the flnanclal statements
We have been appointed as auditor under section 151 and report in accordance with the Act and relevant
regulations made or having effect thereunder.
Our objectives are lo obtain reasonable assurance about whether the financial statements as 8 whole are
free from material misstatement, whether due to fraud OT error, and to issue an auditor's report that indudes
our opinion. Reasonable assurance is 8 high level of assurance, but is not a guarantee that an audit
conducted in accordance wth ISAS (UK> will always delect a material misslatement when it exists.
Misstatements can arise from fraud or error and are considered material rf, individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of these
financial statements.
The extent to which our procedures 8re capable of detecting irregularities, including fraud is detailed below.
Based on our understanding of the charity, we identified that the principal risks of non-compliance with laws
and regulations related to employment and breach of health & safety regulations and we considered the
extent to which non-compliance might have a material effect on the financial statements. We also considered
those laws and regulab'ons that have a direct impact on the preparation of the financial ststements such as
the Charities Acl 2011.
Page 8

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE Icontlnuedl
We assessed the susceptibility of the charily's financi81 statements to material misstatsment, including
obtaining an understanding of how fraud might occur, by making enquiries of management, considering the
internal controls in place and discussion amongst the engagement team.
We determined that the prinapal risks were related to..
management override of controls
management bias in accounting estimates
In response to the risks identified we designed procedures which included. but were not limited to..
Identifying and testing joumal entrie5
evaluating the charity's internal controls
reviewing Board meeting minutes
challenging significant accounts.ng estimates such as bad debl provisions
There are inherent limrtations in the audit procedures described above. The more removed that laws and
regulations are from financial transactions, the less likely it is that we would become aware of non-compliance.
Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they
may involve deliberate concealment or collusion.
A further description of our responsibilits'es for the audit of the financial statements is located on the Financial
Reporting Council's website at.. www.frc.org.ukjauditorsresponsibililies. This description forms part of our
auditor's report.
U8e of our report
This report Is made solely to Ihe Charity's and group's truslee, as a body, in accordance Part 4 ofthe Charllies
{Account5 and Reports) Regulations 2008. Our audit work has been undertaken so Ihal we might state to the
Charity's and group's trustee those matters we are required to state to them in an 8udilorfs report and for no
other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone
other than the charity and group and their Iru5tee as a body, for our audit work, for thi5 report, or for the
opinions we have formed.
Jacob Cavenagh & Skeet
Statutory Audltor
Chartered Accountants
5 Robin Hood Lane
Sutton
Surrey
SM12SW
Jacob Cavgnagh 8 Skeel is oligible for 8ppoinlment 8s authtor of Ihg th8rify by vrtue oflts elwiblllty forappointmenl 88 8uditorol8
company undars6cliGn 1212 orlhe coM￿nI8S Acl 2000
Page 9

MISSION CARE
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
Not•s Unrostrict•d Restrfcted
Funds
Funds
Total Unrestdcted R￿trIcted
2024
Funds
Funds
Totsl
2023
Incomo from:
Donations and legacles
Other trading ath'vib'eB
Investments
Charitable 8cliwlies
Residential care fees
Other income
123,771
84.395
4,294
123,771
84,39S
4,294
12,191 1.291.587 1,303,778
81,465
81,465
8,860
6,860
15,112,050
15,112,050 15,679,471
25
520 ￿￿400
27
5,000 15.684,471
27
Tol•l Incom•
78
Exp•ndltuM on:
Raising lund8
141,908
141,908
121,197
121.197
Charitable actlvities
Residential care cost8
Total oxp•ndltur•
G8inWIIosse81 on investm•nt 8s¥ets
Not l•xpendltur•lllncom•
1668,228)
22,091
1646.1371
26,964 1,127,843 1,154,807
Transfers be￿en fvnds
Net mov•ment In lund•
1668,2281
22.091
1846,137)
28,964 1,127,843 1,154,807
R•conclllatlon of funds
Funds brought forw8rd
81
Funds carrled forw•rd
Page 10

MISSION CARE
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
Notes Unrestrlct•d RgBtrlct•d
Funds
Funds
Total Unre¥lrlct•d Restrlcted
2024
Funds
Funds
Total
2023
Income from:
Donations and legacies
Investments
Charitable aclivilie8
Residenllal caie fees
Oiher income
123,771
4,294
123,771
4.294
12.191 1,291,587 1,303,778
6,860
6,860
15,112,050
15,112,050
15.679,471
2S 880 aL400 ￿72
5,000 1 S,684,471
27
Totll Incom•
Expondlture on:
Charltable acbvilie$
Resldenlial caro COSt8
Other exp8ndiiur•
15,817,794
4,106 15,821,900
15,609,459 188,785 15,778,224
Total •xpondltur•
72
G8in8111088e61 on Inve8tment assots ￿￿74) (￿Q￿lI
N•t l•xpendltur•)Ilncom•
(878,792)
22,091
(656.7011
14,783 1.127,843 1,142.826
Tran8fer8 behveen funds
Net mov•m•nt In fund•
1878,7921
22,091
1656,7011
14,783 1,127,843 1,142,626
Roconclllatlon of funds
Funds brought foNArd
1444 9
1 7099970
Funds carrfed fonvard
Page 11

MISSION CARE
CONSOLIDATED BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Flxed as80ts
Tangible fixed assets
Investment assets
10a
11
10,610,221
11,576,427
64 509
11,640,936
10,668,368
Current assets
Stocks
Debtors
Cash at bank and in hand
8,351
3,167,901
547 141
3,723,393
6,432
2,678,210
844 864
3,529,506
12a
Crodltor4: amounts falling due within
one year
Net current as80ts
1 19544
Total a¥¥et• le•• current Ilabllltl••
12,116.281
12,836,379
Credltors.. amounts falling due aft8r
more than one year
Net a888ts
Funds
Unreslricled
Restricted
16
18
5,023,169
5.691,397
1444 973
7 136 370
649023
The financial statements were approved by the Trustee on 19 November
2024 and signed on it5 behalf by:
rGDea
Chalrman
Page 12

MISSION CARE
BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Fixed assets
Tangible fixed a55ets
Investment assets
10b
11
10,609,921
11,550,533
10,668,069
11,615,043
Current assets
Stocks
Debtors
Cash al bank and In hand
7,951
3.141,349
520 015
3,669,315
6,032
2,667,800
826911
3,500,743
12b
Credltorn: amounts falling du8 within
one year
13b
Net current asset•
140124
Total assels IM• current Ilabllltl
12,069,317
12,799,979
Cradltors.. amounts falling due after
more than one year
14b
Net a•8ets
Funds
Unrestricted
Restricted
4,976,205
1467 064
5,654,997
144497
16
The financial statements were approved by the T￿stee on 19 November
2024 and signed on 5ts behalf by.,
Chalrnian
Page 13

MISSION CARE
CONSOLIDATED CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Cash flows from operating activlties {see note (a) below)
6,117
(749,964)
Cash flows from investlng actlvltl•8
Interest receivable
Interest paid
Proceeds on sale of investments
Payments to acquire tangible fixed assets
Proceeds on sale of tangible fixed assets
Net cash provlded byl(used in) investlng octlvltlas
4,294
(435,610)
11,571
(329,977)
775 880
6,860
1263,8351
(675,4711
(932 446
Cash flows from flnanclng actlvltles
Loans repaid
Cash infl¢)ws from new borrowing
Payments lo redu￿ finance lease liabSllties
Ca•h Iu8ed Inllprovided by flnanclng actlvltlas
(301,418)
1217,2621
426,000
{ 3 1101
205 628
28 580)
Net cash oufflow
{297,723)
(1,476,782)
Cash and cash equivalents at 1 April 2023
844 864
Cash and cash equivalents at 31 March 2024
(al Reconclllatlon of net Income to net cash flow from operntlnq actlvlti
Net income
Interest receivable
Interest paid
Depreciation
Gift of'The Elrns,
Gains on disposal of fixed assets
Gainsl{losses) on investments
(Increaselldecrease in debtors
Increase in creditors
Ilncrease)Idecrease in stock
Net cash provided by operating activities
(718,7241
{ 4,2941
435,610
686,984
1,154,807
16,8601
263,835
650.669
{1,850,000)
(25,880)
{5,209)
(417,104)
56,653
2,033
(1,240,740)
276,292
(bl Analysis of changes In net dobt
At 1 Aprll
2023
Cash
flov
Non<ash
changes
At 31 March
2024
Cash
Loans falling due V￿thin one year
Loans falling due after more than
one year
Finance lease obligations
Totsl
844,864
( 475,984)
(297,723)
301,418
547,141
{334,662)
(160,0961
(5,699,843)
160,096
140 8011
15,539,747)
115g54
Page 14

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
ACCOUNTING POLICIES
Accounting conventlon
The financial statements have been prepared under the historical cost convention, as modffied by the
revaluation of investments, and in accordance with applicable accounting standards, Charities
Statement of Recommended Practi￿ (Charities SORP {FRS 102)) and Financial Reporting Standard
102 {FRS 1021 and the Charits'es Act 2011.
Mission Care is a public benefit entity and an unincorporated charity wth it5 prlncip81 address at Suite
4, 7 High St, Chi5tlehurst, Kent, BR7 5A8. The financial statements are the consolidated position of
Mission Care and ils subsidiary company Mission Care Trading Ltd. The financial statements have
been prepared in pounds and figures have been rounded to the nearest pound.
Golng concern
The trustee has prepared budgets and forecasts which support the continuing financial performance of
the charty.
Tanglble Ilxed 008ets
Fixed assets are depreciated on a straight line basis at rates dependent on their expected lives.
Depreciation rates commencing from the date of first use are as follows..
Freehold nursing home6
Motor vehicle5
Computer equipment
Fixed plant
Office equipment and turniture
2010 of cost
25°h of cost
33Vo of cost
10-33% of cost
25C/o of cost
Flxed a88et Invèstment8
Investments are stated al bid value. The Statement of Financial Ath'vitie8 includes the net gains and
losses arising on revaluations and di8F)osals during the year.
Fund accounling
General funds are unrestricted funds which are available lor use at the discretion of the trustee in
furtherance of the general objectives of the charity and which have not been designated for other
purposes.
Designated funds comprise unrestricted funds that have been set aside by the trustee for particular
purposes. The aim and use of each designated fund is set out in the notes lo the financial statements.
Restricted fund5 are funds whlch are to be used in accordance with specific restrictions imposed by the
donor or which have been raised by the charity for specific purposes. The c05t of raising and
administering such funds are charged against the specific fund. The aim and use of each restricted
fund is set out in the notes to the financial statwnents.
Page 15

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
continued
AccoupifiNG POLICIES (continued)
Income
All income is accounted for on an accruals basis except for voluntary income which is accounted for
when received. Gifts in kind received in the shop are recognised when sold. Gffts in kind are valued al
estimated open market value at the date of the gift in the case of assets for retention or consumpts'on.
Taxation Status
Mission Care is not subject to corporation tsx and is not registered for VAT.
Fund ralsln9
Mission Care does not engage in any professional fund raising activity. Therefore, no fund raising costs
are identified in the Statement of Financial Activities.
Support Centre costs are allocated between govemance costs of administenng the charlty and
charitable expenditure in support of the nursing homes. These costs are allocated on the basis of time
spent and ￿sourceS expended.
Expenditure
All expenditure is accounted lor on an accruals basis and ha8 been classifled under headings that
aggregate all costs related lo a category.
Governanc• costs
Governance costs are those costs associated with meeting the constitutional and statulory
requirements of the charity and include auditors, fees and costs linked to the strategic management of
the charity. These have been allocated directly to charit8ble expenditure.
Flnanclal Instruments
The charity only has financial assets and liabilities of 8 kind that qualify as basic financial instruments.
Basic financial instruments are initially recognised at transaction value and subsequently measured at
their settlement value.
Debtorn
Other debtors are included al the settlement amount due. Prepayments ar8 valued al the amount
prepaid.
Ca8h at bank and In hand
Cash al bank and in hand includes cash and short term highly liquid investments wtth a short maturity
of three months or less from the date of opening of the deposit.
CreditorJ and provlslons
Creditors and provisions are recognised where the charity has a present obligation arising from a past
event that will probably result in the transfer of funds to a third paty and the amount due to settle Ihe
obligalion can be measured or estimated reliably. Creditors and provisions are recognised at their
settlement amount.
Stocks
Catering stocks are included at cost.
Page 16

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
continued
ACCOUNTING POLICIES Iconts'nued)
Penslon Scheme
Mission Care contributes to a number of defined contribution pension schemes. The assets of the
schemes are held separately from the charity in independently administered funds. Contributions are
accounted for as they fall due.
Mission Care also contributes to one defined benefit pension scheme. Thi5 15 a multi-employer scheme
where Mission Care cannot identify ils share of the assets and liabilities of the scheme on a reasonable
and consistent basis and therefore, as required by FRS102, accounts for the scheme as if it were a
defined contribution scheme. The charity's contritrAJts'ons are charged in the period lo which the salaries
they relate are payable.
DONATIONS AND LEGACIES
2024
2023
Support Centr8
Transfer of The Elms
Legacies
11,184
12,191
1,291,587
112,587
123,771
1,303,778
OTHER TRADING ACTIVITIE8
2024
2023
Charity shop
84,395
81,465
INVESTMENT INCOME
2024
2023
Incorne from listed investments
Interest on cash deposits
1,977
3,260
3,600
6,860
4,294
RAISING FUNDS
2024
2023
82,593
60,744
60 453
121,197
Charity shop
141,908
CHARITABLE ACTIVITIES
Direct Costs
Support costs
2024
2023
Staff costs
Depreciation
other
10,483.564
686,984
3228 128
14,398,676
1,355,520
11,839,084
686,964
3 334,280
15,860,348
12,081,473
650,669
3.066 667
15,798,809
106,152
1,461.672
Page 17

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE Y&4R ENDED 31 MARCH 2024 (continued
SUPPORT COSTS
2024
2023
Governance costs (note 8)
Staff costs
106,152
1,355,520
1,461,672
112,459
1,265,133
1.377.592
GOVERNANCE COSTS
2024
2023
Legal costs
Fees paid to auditors
Audit fee
Other fees
86,846
91,943
18,166
1,140
15,056
5,460
Other
106.152
112,459
EMPLOYMENT COSTS
2024
2023
Gros8 salaries
Employer's National Insurance
Employer's Pension contributions
1-1 care agency charges
Other agency charges
8,482.542
792.970
198,340
7,256.651
712,495
178,560
1,569,398
424 822
The average number of Staff employed durfng the year was:
2024
272
15
2023
254
14
Residential homes
Support Centre
Ch8rity Shop
Employees eamlng over £60,000:
2024
2023
£60,000- £70,000
£70,000 - £80,000
£80,000 - £90,000
£120,000- £130,000
£140,000- £150.000
£230,000- £240,000
£240,000- £250,000
1-1 care agency charges are reimbursed by the Ioc81 aLrthorities or CCGS
Other agency charges are incurred when staff are required at the homes at short notice to cover
sickness or holiday periods.
No expenses were reimtydrsed or remuneration paid to the trustee or the directors of the trustee
during the year.
Aggregate employee-benefits of key management personnel V￿re £654,530 (2023.. £634,846).
Included in the above were redundancy costs of£105,478 relating to the dosure of the Love Walk
home and £14,803 relating to other termination payments. (2023.. £nil).
Page 18

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued
1 Oa TANGIBLE FIXED ASSETS GROUP
Freehold
Property
Plant and
Machinery
Motor
Vehicles
Total
Cost
At 1 April 2023
Additions
Disposals
At 31 March 2024
15.029,254
6,120,739
470,778
(187,158
6 404 359
44,413
21,194,406
470,778
937,158
20,728,026
750,000
14,279,254
Depreclation
At 1 April 2023
Charge for the year
Released on disposals
At 31 March 2024
4,988,411
258,034
4.585.155
428,950
187,158
4 826 947
44,413
9,817,979
686,984
187,158
10.117,805
5 246 445
44,413
Net book value
At 31 April 2024
9,032,809
1,577,412
10,612,221
At 31 March 2023
10,040,843
1.535,584
11.576,427
10b TANGIBLE FIXED ASSETS CHARITY
Freehold
Property
Plant and
Machlnery
Motor
Vehicles
Total
Cost
Al 1 April 2023
Additions
Disposals
At 31 March 2024
15,029,254
5,904,482
470,778
44,413
20,978,149
470,778
750,000
20,698 927
750,000
14 279 254
6 375 260
44,413
Depreclatlon
At 1 April 2023
Charge for the year
Released on disposals
Al 31 March 2024
4,988,411
258,034
4,394.792
403,356
44.413
9,427,616
661,390
5 246 445
4 798 148
10089006
Net book value
At 31 March 2024
9,032,809
1,577,112
10,609,921
At 31 March 2023
10,040,843
1,509.690
11,550,533
Freehold properties include £2,010.750 relating to freehold land which is not being depreciated and
£95,555 of finance costs, (none of which was caprtalised during the current year). Freehold properts'es
with carrying v81ues of £4,647,176 have been pledged as securty for bofft)wings. Plant and Machinery
th carrying value of £129,068 is held under finance leases.
Page 19

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
11 INVESTMENTS
Samaritan
Fund
Love Walk
2024
2023
GROUP
Falr valu
At l April 2023
Unrealised gainl(loss)
Disposals
At 31 March 2024
53,255
4,892
11,254
317
64,509
5,209
66,542
(2,0331
58,147
58,147
64,509
2024
2023
UK Investments comprl8e:
Llsted inve8tments.' Common deposit and
investment funds
Investment in subsidiary
58,147
64,509
58,148
84,510
The investment in the subsidiary relates lo Mi58ion Care Trading Limited. company number 9337456.
The charity owns 1 Oooh of the ordinary share capital of this company. At 31 March 2024 the company
had net liabilities of £381,872. In the year lo 31 March 2024 the company had turnover of £84,395 and
expenses of £177,922. Overall, the company made a loss of £93,527. The results of the subsidiary
have been included in the consolidated accounts, The acts'vity of the company is the running of charity
shops.
Ovring the year the charty provided £nll {2023'. £72,478) against the loan that had been made to its
trading subsidiary.
12a OEBTORS GROUP
2024
2023
Fee$ receivable
Other debtors
Prepayments and accrued income
512,638
23,430
2 631,833
3,167,901
751,051
1,927,159
2.678.210
12b DEBTORS CHARITY
2024
2023
Fees receivable
Prepayments and accrued income
511,334
2,630 015
3,141,349
749,747
1918,053
2,667,800
Page 20

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 {continued)
13a CREDITORS: Amounts falllng duè within one year
GROUP
2024
2023
Bank loans
Trade creditors
Accruals
Social security
Other creéitors
Finance lease obligations
334,662
983,994
102,113
178,170
646,888
29.653
2.275,480
475,984
820,242
163.890
189.489
700,891
3,567
2,334,063
13b CREDITORS: Amounts falling due wlthln one year
CHARITY
2024
2023
Bank loans
Trade creditors
Accruals
Social security
Other creditor3
Finance lease obligations
334,662
1,187,244
115,373
178,170
422,965
29,653
2,268,067
475,984
1.033,909
171,288
169,489
461.570
3.567
2,315,807
The Trlodos bank loans are secured on the Elmwood and Greenhill properties. The Na￿eSt loan is
secured on the The Elms properties. 147 and 145 8arry Road, East Dulwich, London. The bank
loans are financial inslrument8 measured at amortised cost. Interest of £435,231 {2023.' £270,￿)91
vms charged during the year.
14a CREDITORS: Amounts lalllng due after more than one year
GROUP
2024
2023
Bank loans
Finance lease obligations
5,539,747
86,301
5.626,048
5,699,843
166
5,700,009
14b CREDITORS: Amounts falllng due alter rnore than one yoar
CHARITY
2024
2023
Bank loan5
Finance lease obligations
5,539,747
86,301
5,626.048
5,699.843
166
5,700,009
£4,647,113 (2023.. £4.896.494> of the bank loans is repayable in more Ihan five years. The main bank
loans are repayable by 2043 and cany interest at 2.5¥0 over base rate.
Page 21

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 Icontinued)
15 UNRESTRICTED FUNDS
2024
Balance at
1 Aprll
2023
Income
Expendlturn Investment Balance at
galns and 31 March
transfers
2024
General Fund
Friends, Groups
Samaritan Fund
Cyclical Maintenance
Redevelopment Fund
Building Fund
5.235,509 15,325,030 {15,766,484)
17,824
22.533
251,510
131,158
4,794,055
17,824
26,625
151,510
292
32 863
4,8g2 5,023,169
(800)
(100.000)
1130.866)
4,892
5,691,397 15,325.030
15,998,150)
2023
Balance at
Income
Expendlture Inveslment Balance at
galns and 31 March
transffern
2023
2022
General Fund
Friends, Groups
Sarnaritan Fund
Cyclical Maintenance
Redevelopment Fund
Building Fund
5,205.571
17,824
25,507
251,510
131,158
32,863
5,664.443 15.780,259
15,780,259 (15,750,321)
5,235.509
17,824
22,533
251,510
131,158
32,863
5,691,397
(900)
12,074)
15,751,221
2,074
The Friends, Groups funds Telales lo funds designated for the use of volunteers linked to specific homes
and is generally used for residents, activities.
The Samaritan Fund is designated for allocation to current or former members of staff who have specific
needs and is administered by a Su1￿COMMIttee.
The Cyclical Maintenance Fund is designated to provide funding for specific and exceptional
maintenance requirements that arise from lime to time.
The Redevelopmenl and Building Funds 8re designated for the future building or other development
needs of specific homes.
16 RESTRICTED FUNDS
2024
Balance at
Income
Expendlture Investment Balance al
gains and 31 March
transfers
2024
2023
Love Walk
The Elms
153,386
1291 $87
16
4.122
4.106
317
153,719
1,313245
317 1 467064
25,880
25,880
Page 22

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 Icontsnued)
18 RESTRICTED FUNDS (continued
2023
8alance at
1 April
2022
Income
Expendituro Investment Balance
losses and
at31
Iranslers
March
2023
Love Walk
Covid grants
The Elms
301,130
16,000
5,000
(152,785)
(16.000)
41 153,386
1,291.587
1,296,587
1,291,587
41 1,444,973
317,130
168,785
The Love Walk fund relates lo gifts made for various specific aspects of restdents, well-being at Love
Walk and will be expended once appropriate needs arise.
The Elms fund relates to The Elms care home property which is restricted for use for the provision of
care in the London Borough of Southwark. It also contains the balance of Ihe other capital funds on
transfer which are to be used for future capital works at the Elms.
17 ANALYSIS OF NEf ASSETS BEfwEEN FUNDS
GROUP
Unrestrlcted Restrlcted
lunds
fund•
Total
Fixed assets
Nel current assets
Long term liabilities
10,668,368
10,668,368
91,738) 1,467,064 1,375,326
5,626,048
5,626.048
4,950,582 1,467,064 6,417,646
CHARITY
Unrestrlcted Restrlcted
funds
funds
TolAI
Fixed assets
Net current assets
Long term liabilities
10,668,069
10,668,069
1 31,878) 1,467,064 1,435,186
5 626 048
5,626,048
5.010,143 1,467.064 6,477,207
18 LEASING COMMITMENTS
The total future minimum lease payments under noTrcancellable operab'ng leases are payable .'
2024
2023
Wrthin one year
Between I￿0 and five years
77,355
109,348
176,263
Operth'ng lease payments in year
109,347
Page 23

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024 (continued)
19 RELATED PARTY TRANSACTIONS
During Ihe year, the charity paid £26,258 (2023." £64,825) to Pilgrim Law Ltd. Mark Jones is a director
and shareholder of Pilgrim Law Ltd.
Page 24