MISSION
(fjllid tQ selve
MISSION CARE
ANNUAL REPORT
FOR THE YEAR ENDED
31 MARCH 2021
Registered Charity Nurnber.. 284967

MISSION
iolled loserve
MISSION CARE
ANNUAL REPORT
FOR THE YEAR ENDED
31 MARCH 2021
Contents
Page
Fleferen￿ and Administrative Information
Board Report
Independent Auditorfs Report
Consolidated Statement of Financial Activities
Statement of Financial Activities
Consolidated Balance Sheet
Charity Balance Sheel
Consolidated Cash Flow Statement
Notes to the Financial Statements
10
12
13
14
15-24

MISSION CARE
REFERENCE AND ADMINISTRATIVE INFORMATION
Chairman
Mr G Dean
Corporate Trustee (previously "Custodian Trustee")
Mission Care Management Limtted
Directors of Mission Care Management Limited
Mr G Dean
Mr M Jones
Mr P Yeulett
Ms A Honeysett (appointed on 21 Jan 20211
Executive Director
Mr D Evans
Auditor
Jacob Cavenagh & Skeet
S Robin Hood Lane
Sutton
Surrey SM1 2SW
Solicitors
Anlhony Collins Solicitors LLP
134 Edmund Street
Bimiingham
B3 2ES
Bankers
National Westminster Bank plc
201 Tooley Street
London
SE1 2UE
Head Office
SLtite 4, 7 High Street
Chislehurst
Kent BR7 SAB
Charity Registration Number
284967

MISSION CARE
BOARD REPORT
The Board of the Corporate Truslee of Mission Care has pleasu￿ in submitttng the Annual Report and
Financial Statements for the year ended 31 March 2021 which have been prepared in accordance with
Charities Act 2011, the Charities, Statement of Recommended Practice {Charities SORP {FRS 102)) and
Financial Reporting Standard 102 IFRS 1021.
Objects and activities
Mission Care was founded in 1904 as the Bermondsey Medical Mission. It is a charity operating in South
East London. Mission Care aims to advance the Christian faith through the relief of sickness and poverty and
through care and support of people with disabilities and elderly people, principally by the operation of a
number of care homes, both nursing and residential.
Structure, governance and management
Mission Care is an unincorporated associakn.on which is governed by a corporate trustee, Mission Care
Management Limited (Company Registration Number 3732148).
The key management personnel ofthe charity a￿ considered lo be the Senior Management Team. This team
is comprised of the Chief Executive {Mr D Evans), the Clinical Director (Mr R Manuell, the Pastoral Director
(Miss F Oxboffow) and the Finance Director {Mrs H Fan). They are in charge of directing, controlling. running
and operating the charity on a day to day basis. The Trustee Board (the Directors of the Corporate Trustee)
give of their time freely and none of the Trustee Board received any remuneration in the year.
The pay of senior staff and all staff at Mission Care is reviewed annually 2nd is normally incTe8sed in
accordance with average earnings. Pay awards are based on small incremental percentage increases in
arLordance with good financial stewardship, and we informally benchmark our salaries in the market from
time to time.
Pn)cedU￿$ forinducting and Iraining
Training for the directors of the Corporate Trustee is offered and carried out as required and covers a range
of issues including governance and inspections of the homes. A full, independent governance review has
been undertaken on behalf of Mission Care. The outcome was very positive with some helpful
recommendations to be implemented, including governance Iraining for trustees and senior managers.
Risk
The Board continues to monitor and consider the major risks to which the charity is exposed and is satisfied
that systems are in place lo monitor and minimise them. At present we have identified the risks posed to the
charity as follows.. (a) on-going funding of the delivery of care both within and outside the London Borough of
Bromley.. (b) satisfactory and positive inspections by CQC of our services., and Ic} the cost of and involvement
in the management of a significant number of paid staff in our employment.
The risks in relation to the on-going funding of the delivery care are sector wide and drNen largely by central
and local Government policy. However. Mission Care manages the risk by ensuring regular communication
with their principal local authority and CCG commissioners in respect of fee levels. There is a strong track
record of Mission Care actively and positively negotiating with the local authority in securing the required
levels of funding in recent years.
Mission Care continues lo invest in improving and developing its clinical governance and audit processes to
ensure that the level of care provided meets the demands of Ihe regulator. In FY2020121. Mission Care
specifically engaged with an external legal advisor to carry oul an independent review on how the charity had
managed the pandemic and whether any lessons learned. The review gave a full evaluation of each area of
the home in term of decisions and actions took in responding to the challenges caused by the pandemic. It
concluded with very positive feedback reflecting the charity's ability in coping with the situation.
Page 1

MISSION CARE
BOARD REPORT
continued
Mission Care is also committed to providing high quality training, and robust supervision and support for all
staff. Since the ease of lockdown restrictions. members of the Senior Management Team and home
management team have also resumed in carrying out the quality monitoring visits on a quarterly basis to
ensure that the services standards are kept at a high level.
Recruitment of quality staff, especially nurses, remains a significant challenge for the organisalion. Again.
this is a sector-wide challenge with many thousands of care sector vacancies nationwide. The charity has
started to develop care staff into the role of Assistant Practitioner to help alleviate this. This both offers good
career progression for staff but also redU￿S the relian￿ on nurses. Where there are inevitably, staff
vacancies the charity has developed a strong relationship with a staffing agency lo provide consistent agency
staff who have a good knowledge of the organisation and its working practices and Culture. The cost is
managed through monthly review of agency booking records and rota management.
Impact of Covid-19 and measures taken
This year has been an extraordinarily challenging year for Mission Care. The coronavirus pandemic struck
us in March 2020, and had a significant impact on the charity. Despite many changes and measures that
were put in place to protect our residents in the homes, we sadly lost 20 residents in lolal due lo covid related
death. Occupancy was affected by IO°/o on average which subsequently had a substantial impact on the
results reported here.
Throughout the pandemic, the health and wellbeing of the residents and staff had been the heart of the focus
at the charity. The charity slrictty adhered to the government guidelines al all lime in all areas including
infection control measures, testing and visitations. Furthermore, the charity had extended its existing policies
to meet Ihe unprecedented demand of Ihe pandemic, as well as reviewing its policies regulady in respond lo
the ever changing guidelines from the government.
The Senior Management Team met weekly during the critical phase of the pandernic, and closely monitored
all area8 of operations including staff attendance, visiting policy, admission policy. supply chain and financial
forecasts and so on. Home managemenlteam and general management team also put in place robust control
procedures and measurements over all areas to limit infection risks in the homes.
Overall, staff attendance and staff morale remained positive during the pandemic. Most staff attended work
consistently and worked very well, with some being outstanding. The commitrnent of the staff in general, and
the manner in which they were supported by their managers played a huge part in the organisation being
able lo deal with the pandemic. The charity was pleased lo be able to provide the staff with a financial reward
lo thank them for their commitment during such a challenging time.
Throughout the period of the pandemic, when relatives were unable to visit their loved ones in person in the
homes, zoom video calls and phone ca51s were made available for all who wanted lo make use of them, and
rnany relatives did so. The charity also engaged its pastoral care team as a support to Ihe care team within
the homes, and offered regular face to face conversations with residents.
The charity continued to make admissions throughout the pandemic. However, it maintained a very clear
position with all relevant stakeholders ICCGS, local authorities, families etc) that all Mission Care homes
would require a negative test result 48 hours before adrnission. in order to protect ils current residents and
its slaff, as well as seeking to be open to admissions where possible.
In September 2020, the charty had engaged with an independent legal advisor to conduct an exclusive
internal review to reflect how the organisalion coped with the covid-19 pandemic. It was concluded that the
charity had been well organised and reacted quickly to changing situations throughout the pandemic. Decision
making appears to have been prompt and has been received well by the stakeholders. The charity had
received very positive feedback from all stakeholders including relatives and local authorities.
Page 2

MISSION CARE
BOARD REPORT (continued)
At the point of writing, the average occupancy across all homes have returned to above goo/o. This is a key
achievement for the charity after the significant impact fell over the last 16 months. Although it is still below
the occupancy pre-covid, the charity is moving steadily in the right d1￿ctIon in all areas.
Financially, the charity received the Infection Control Grant funding from the central government and Covid
support from various Local aulhorilies. These grants and funds were essential to support the charity in
continuing with all the Infection Control measures and testing regimes that were put in place.
Achlevements and performance
Despite the continuing challenges faced at Mission Care throughout the year of pandemic, the charrty had
maintained its good quality of care and service across all homes, with enhanced measurements on infection
controls. All homes received CQC inspections be￿een February and March 2021. All lour nursing homes
received Good CQC ratings with confirmation that all areas oll infection prevention and controls are assured.
Love Walk had some areas to impfove on during the last CQC inspection. These areas were immediately
addressed and rectified by the home management team. Overall, all homes demonstrated a great level of
stability and resilience lo changes during the year. This is a reflection of the hard work and dedication of every
member of staff working at this organisation.
This year Mission Care cared for an average of 211 residents on a daily basis. Average occupancy dropped
by 10 % compared to the previous year due to the significant impact from the coronavirus pandemic.
The consolidated EBITDA for the group was £926k, and net profit after considering depreciation and finance
costs was £161 k. Included in the reported profit was a legacy of £450k received in August 2021 which was
accountable for the financial year of 2020121.
Consolidated income for the year was £13,742k {2020.' £13,255kl- This includes income from the core charity
£13,588k, and the trading subsidiary £154k.
Income from the core charity includes income from charitable activities, governrnenl funding relating to covid
infection control and tests, plus legacy and donations. Income from the charrtable activity for the year was
£12,462k, prior to the govemment Covid funding. This was down by £455k comparing to prior year (2020..
£13,030k) This was primarily as a result of the lower occupancy and lower average fee level due to reduction
in self funders, as well as higher staffing ratio whilst maintaining the high standard of infection control
procedure5. The financial impact was partially absorbed by Ihe funding provided by central and local
government. Total government funding related lo Infection Control and Rapid Testing scheme was amounted
to £596k. The charity had used these funds to cover expenditures associated wtth additional staff costs for
Infection Controls. Rapid Testing and Safe Visiting requirements that were specifically identified under the
government grant conditions.
The main source of fee income for the charity remains the local government authorities. As at 31. March
2021, nearly 80/0 of our residents were funded by local authorities including Bromley, Lewisham. and
Southwark, and some were funded directly by CCGS. The remaining were self-funded residents. The average
number of self funders reduced by 27Yo compared to last year. This was mainty due to the national lockdown
which affected the number of viewings received during the year.
Consolidated expenditure for the year was £13,589k (2020.. £13.390k). This includes expenditure from both
the core charity £13,403k and the trading subsidiary £186k.
Page 3

**MISSION CARE** 

## BOARD REPORT (continued) 

The expenditure excluding exceptional items for the core charity was £13,403k, £272k higher than prior year (2020: £13,131k). This was partially due to the increase in the National Living Wage which was up by 6.2%, and increased staff ratio to ensure compliance of infection control requirements. It was offset by the reduction of agency staff during the first two quarters as a result of the reduced occupancy level. Additionally, it was observed over the past couple of years that the residents coming into care homes generally have much higher needs compared to previous years. It was essential that this was reflected into the staffing ratio and enhanced home management team to maintain a good standard of care for the residents. On the other hand, cost savings achieved as a result of significant reduction on the usage of catering and domestic agency staff, as well as savings on agency costs due to increased number of shifts covered by permanent staff as opposed to agency staff. 

Operationally, there had been many improvements made in the homes. This year the charity invested over £530k in capital projects. These projects had equipped the homes with high standard of health and safety controls, as well as new facilities provided to the residents. Included in the total capital expenditures, nearly £350k were invested in building improvements which covered the fire safety system upgrades, emergency lightings, kitchens, and flooring. Over £50k were invested in new mattresses, beds and medical equipment to enhance the services provided to service users. Moreover, a new gym was installed for Love Walk residents who were able to continue with their daily exercises during the lockdown. A special thank you goes to Wyfold Charitable Trust who made a generous donation to Love Walk for this particular project. 

The charity commenced the planning phase of two business development projects at Love Walk and Willet House before the pandemic started, with the vision to provide high quality care to more people.  However, the projects had been put on hold during the pandemic, but they remain one of the main objectives in the charity’s 5 year plan. 

## **Financial review** 

Full details of the results for the year are shown in the financial statements. 

## _Reserves Policy_ 

Mission Care is very careful to designate or allocate funds it receives. Voluntary donations received from the general public and from supporters of Mission Care and any grants awarded by trusts and government agencies for equipment, services or building construction are designated or allocated wherever possible according to the wishes of the donor or grantor. 

The free reserves of Mission Care have been utilised over the last few years to improve the quality of the charity’s buildings and to carry out various essential restructuring projects. It remains the intention of Mission Care to significantly build up the reserves over the next few years to both protect the organisation against any potential adverse trading conditions as well as to facilitate future improvements to the buildings. To this end every effort continues to be made in order to maximise income,  carefully manage expenditure and control cash flow. 

At the year end, the charity had consolidated reserves of £5,718k of which £395k were restricted. The charity had general reserves of £5,323k. 

## _Investment policy_ 

Over recent years the surpluses have been used to improve the homes infrastructure and environment. 

As at 31[st] March 2021, other than balances held at Samaritan Fund and Love Walk restricted fund, there are no investments outside of cash balances held in regular bank accounts. 

## _Principal Funding sources_ 

The significant majority of Mission Care’s funding in recent years has been received from local authority contracts and, in particular, the contract with the London Borough of Bromley.  The funding received is in respect of fees paid for care services provided.  The NHS, through a number of CCGs, is also a significant source of funding, again by way of fees paid for care services provided. 

Page 4 



MISSION CARE
BOARD REPORT {continuedl
Mission Care Trading Ltd
This subsidiary company has been included in the consolidated financial statements and was in an operating
deficit at the year end. The company's activities include the running of a dementia friendly café and a charity
shop. The costs have b￿￿ partially provided by the charity in the form of an intercompany loan, The loan
balance as al 315I March was £200k. After careful consideration on the probability of the repayment, the Board
had taken the decision to provide against the loan. This was shown as the exceptional item in the accounts.
The Board is in the prO￿sS of reviewing oplions available to minimise future losses of this entity, and an
action plan will be put in place following the October 2021 board meeting.
During the financial year 2020121. the café and the charity shop remain closed for majority part of the year
dve to the national and local lockdowns al various stages. These had been reflected in the results reported
here.
Following the lifting of the lockdown restrictions, the charity shop reopened on 12th April and café reopened
on 7 June2021.
Public benetit
When reviewing Mission Care's activities for the past year and in planning the objectives for future periods,
the Board have taken into consideration the Charty Commission's guidance on public benefit.
Mission Care is committed to ensuring that there is access to its services regardless of individuals. social
standing or ability to pay. It does Ihis through maintaining strong relationships with relevant local authority
and active marketing of its services in the wider community. Approximately 80 % of Mission Care's residents
benefit from socially funded places that are offered under discounted block and spot contracts.
Through its support of an international project Mission Care is able to help a partner organisation. Vuyiroli.
(in India). It seeks to alleviate sickness and poverty in the cornmunity in Chennai, India. in which il works.
As part of the care Mission Care provides, it is able to offer people opportunities lo explore and experience
the Christian faith. Much of what il delivers Is well supported through its own Pastoral Team as well as
partnerships with many local churches. Its international work has all been carried out in partnership with other
organisalions who share a similar desire to advan￿ the Christian faith.
Plans for future periods
Mission Care continues to focus on strengthening the core business of the charity and ensuring that rt is well
placed to maintain and develop ils delivery of care services into the changing marketplace. As sel out in the
charity's next five year strategic plan for financial year 2020-2025, the three overarching objectives are to
Protect, Progress and Proclaim.
Protect the organisation from financial and existential pressures in older to maintain the service that Mission
Care provides in the communities in which it is placed. This is not a negative reflex. Rather, it is an honest
acknowledgement of the very challenging nature of the sectors in which Mission Care operates, as a Christian
charity providing care to vulnerable adults.
The need to protect the organisation has always been apparent, and never more so than now. The global
Covid 19 pandemic thal has had such a devastating impact on the care sector in the UK this year. It has
demonstrated further the clear irnperalive to protect the work and best interests of care providers. Protecting
the organisation will remain therefore a resolute aim as we seek to bring glory to God IhroLJgh the work,
witness, and reputation of Mission Care.
Progress the organisation both in temis of the quality of the service we provide. and the number of people
for whom we care. This has been a consistent ambition throughout our history. Firstly. lo be committed to
continuous improvement in the delivery of care and management of the organisation. Secondly, to seek to
care for and reach more and more people each year.
Page 5

MISSION CARE
BOARD REPORT (continued)
Proclaim the Lord Jesus Christ in all that we do. This is the very reason that Mission Care exists and
always has been, since 1904. We primarily seek lo proclaim Jesus Christ through our commitment to the
following:_
(a) good quality care for all residenls and stakeholders
(bl fair and sound management and stewardship of our colleagues and resources. and
{c) sharing of God's Word through the work and support of our pastoral team, and through the words
and witness of Christian colleagues
Id) a clear and principled resolve to maintain our evangelical Chrislian ethos for God's glory alone.
Much progress has been made on these three core elements over the last few years and we expect this to
continue in the period ahead.
Apart from the material impact from Covid-19 pandemic that started at the end of the financial year, there
were no other significant events during the year that had any financial effect.
The trustee is grateful to all the Board Directors, to our Chief Executive and the Senior Management and
Leadership Teams and their staff for their continuing dedication and commitment to the care of each of the
vulnerable people entrusted to us.
We are committed to developing our services al this time of considerable change and in this we seek God's
guidance and would ask for the prayerful support of all our friends and colleagues.
Statement of trustee responsibilities
The trustee is responsible fof preparing the Council Report and the financial statements in accordance wrth
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting
Practice).
The law applicable to charities in England and Wales requires the trustee to prepare financial slalements for
each financial year which give a true and fair view of the state of affairs of the charity and of the incoming
resources and application of resources of the charity for that period. In preparing these financial Statements,
the trustee is required to..
select suitable accounting policies and then apply them consistently..
make judgments and eslimales that are reasonable and prudent.,
stale whether applicable accounting standards have been followed. subject to any material departures
disclosed and explained in the financial statements,. and
prepare the financial statements on the going concem basis unless it is inappropriate to presume that
the charity will continue in business.
The trustee is responsible for keeping proper accounting records that disclose with reasonable accuracy at
any time the financial position of the charity and enable them to ensure that the financial statements comply
with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the
trust deed. They are also responsible for safeguarding the assels of the charity and hence for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
ean
almi
21 October 2021
Page 6

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE
Opinion
We have audited the financial statements of Mission Care (the °ChariW') and its subsidiary (the group) for the
year ended 31 March 2021 which comprise the consolidated and parent statement of financial aclivilies. the
consolidated and parent balan￿ sheels, the consolidated cash flow statement and notes to the financial
statements, including a summary of significant accounting policies. The financial reporting framework Ihat
has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including
Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK and Republic of
Ireland (United Kingdom Generally Accepted Accounting Praclicel.
In our opinion. the financial statements..
give a true and fair view of the state of the group's and of the Charity's affairs as at 31 March 2021
and of the group's incoming resources and application of resources for the year then ended..
have been property prepared in accordance with United Kingdom Generally Accepted Accounting
Practice.,
have been prepared in accordance with the requirements of the Charities Act 2011.
Basis for oplnlon
We conducted our audrt in accordance with International Standards on Auditing (UK) IISAS {UK)) and
applicable law. Our responsibilities under those slandards are further described in the Auditor'5
responsibilities for the audit of the financial statements section of our report. We are independent of the group
and parent Charity in accordance with the ethical requiremenls that are relevant lo our audit of the financial
statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded Ihat the trustees, use of the going concern basis of
accounting in the preparation of the financial statements is appropTiale.
Based on the work we have performed, we have not identified any malerial uncertainbes relating to events
or conditions that. individually or collectively, may cast significant doubt on the Group's and Charity's ability
to continue as a going concern for a period of at least 12 months from when the financial statements are
authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect lo going concem are described in the
relevant sections of Ihis report.
Other infomiatlon
The other infomiation comprises the information included in the annual report. including the trustees, report,
olher than the financial statements and our audilorfs report thereon. The trustees are responsible for the other
information contained within the annual report. Our opinion on the financial statements does not cover the
other information and, except to the extent otheNise explicitly stated in our report, we do not express any
form of assuran￿ conclusion thereon.
Our responsibility is to read the other information and, in doing so, consrder whether the other infomiation is
materially inconslstent with the financial statements or our knowledge obtained in the course of the aud(t, or
otherwise appears to be materially misstated. If we identify such material inconsislencie5 or apparent material
misstatements, we are required lo determine whetherthis gives rise to a material misslalement in thefinancial
statements themselves. If, based on the work we have perfomed, we conclude that there is a material
misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Page 7

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE (continued)
Matters on which are required to report by exception
In the light of the knowledge and understanding of the Group and its environment obtained in the course of
the audit, we have not identified material misstatements in the trustees, report included wrthin the trustees,
report.
We have nothing to report in respect of the following matters in ￿latiOn to which the Charities Act 2011
requires us to ￿port to you if, in our opinion..
adequate and proper accounting records have not been kept. or returns adequate for our audit
have not been received from branches not visited by us., or
the financial statements are not in agreement with the accounting records and relums.. or
certain disclosures of trustees, remuneration specified by law are not made., or
we have not re￿iVed all the information and explanations we require for our audit.
Responsibilities of the trustee
As explained more fully in the trustees, responsibilities statement, the trustee5 are responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such
inlernal control as they determine is ne￿$Sary to enable the preparation of financial statements that are free
from malerial misstatement, whether due to fraud or error.
In preparing the financial statements, the Iruslees are responsible for assessing the Group's and the Charity's
ability to continue as a going concern, disclosing, as applicable. matters related to going concern and using
the going concern basis of accounting unless the trustees either intend to liquidate the Group or Charity or to
cease operations, or have no realistic alternative but to do so.
Auditor's responsibilitles for the audit of the financial statements
We have beeri appointed as auditor under section 151 and report in accordance with the Act and relevanl
regulations made or having effect Ihereunder.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement, whether due lo fraud or etror, and to issue an auditor's report that includes
our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit
conducted in accordance with ISAS (UK) will always detect a material misstatement when it exists.
Misslalements can arise from fraud or error and are considered material if. individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of these
financial statements.
Irregularities, including fraud, are instances of non-cornpliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misglatements in ￿SpeCt of
irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities.
including fraud is detailed below..
Based on our understanding of the charity. we identified that the principal risks of non-complian￿ with laws
and regulations related to employment and breach of health & safety regulations and we considered Ihe
extent to which non-compliance might have a material effect on the financial statements. We also considered
those laws and regulations that have a direct impact on the preparation of the financial statements such as
the Charities Act 2011.
Page 8

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEE OF MISSION CARE lcontinuedl
We assessed the susceptibility of the charity's financial slalements to material misstatement, including
obtaining an understanding of how fraud might occur, by making enquiries of management. considering the
internal controls in place and discussion amongst the engagement team.
We determined that the principal risks were related to..
management override of controls
management bias in accounting estimates
government assistance- furlough income
In response to the risks identified we designed procedures which included. but were not limited lo..
identifying and testing journal entries
evaluating the charity's internal controls
reviewing Trustees meeting minutes
challenging significant accounting estimates such as bad debt provisions
testing the calculation of claims made under the Coronavirus Job Retention Scheme
There are inherent limitations in the audit procedures described above. The more removed that laws and
gulations are from financial Iransaclions. the less likely it is that we would become aware of non-compliance.
Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they
may involve deliberate COn￿alment or collusion.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Council's websile at. www.frc.org.ukJaudilorsresponsibilities. This description forms part of our
auditor's report.
Use of our report
This report is made solely to the Charity's and group's ITUStee, as a body, in accordance Part 4 ofthe Charities
(Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we mighl stale to the
Charity's and group's trustee those matters we are required to state to them in an auditor's report and for no
other purpose. To the lullesl extent permitted by law, we do not accept or assume responsibility lo anyone
other than the charity and group and their trustee as a body, for our audit work, for this report, or for Ihe
opinions we have formed.
Jacob Cavenagh & Skeet
statutory Auditor
Chartered Accountants
5 Robin Hood Lane
Sutton
Surrey
SM12SW
Jacob Cavenagh 8
el is elwible for appointmenl as auditorof the chanly by virtue of Its el￿AbilItY forappointmenl as audilorof a
comp8ny underseclion 1212 of Ihe CoMpan￿S Acl 2006
Page g

MISSION CARE
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
Notes
Unrestricted Restricted
Funds
Funds
Total Unrestricted Restricted
2021
Funds
Funds
Total
2020
Income from:
Donations and legacies
Other trading activities
Investments
Charitable activities
Residential care fees
Other income
465,253
41,607
2,202
10.000
475.253
41,607
2,202
22,789
193,896
6,057
22,789
193,896
6,057
12.522,676
103
596,484 13,119.160 13,030,074
103 898
13.030.074
Total income
13 135636
606484 13 742 120 1
255 147
13255 147
Expenditure on:
Raising funds
Charitable activities
Residential care costs
167,975
167,975
225.190
225, 190
127483
673 183 13421 517 1
081 773
83 009 13 164 782
Total expenditure
12 916 309
83 009 13 389 972
Gainslllossesl on investment assets
Net incomellexpenditurel
228,059 { 66.772}
161,287 { 53.1881 {82,5041 1135.6921
Transfers be￿een funds
1 75221
Net movement in funds
74 2941
161287
53 1881 IL&ogi
135 692
Reconciliation of funds
Fund$ brought forward
5 087 238
469 527 5 556 765 5 140 426
552
L1 5 692 457
Funds carried forward
Page 10

MISSION CARE
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
Notes
Unrestricted Restricted
Funds
Funds
Total Unrestricted Restricted
2021
Funds
Funds
Total
2020
Income from:
Donations and legacies
Investments
Charitable activities
Residential care fees
Other income
465,253
2,202
10.000
475,253
2,202
22,789
6.057
22.789
6,057
12.462,197
51889
596,484 13,058,681
13.030,074
13,030,074
Total income
12 981 541
06 484 13 588 025
13 061 251
13061 251
Expenditure on".
Charitable activities
Residential care costs
Other expenditure
12.729.690
200 507
673,183 13,402.873
200 507
13,048,278
83.009 13.131,287
12b
Total expenditure
12930 197
673 183 13603380
13
83 009 13 131287
Gainsl{lossesl on investment assets
8732 1
Net incomellexpenditurel
60,076
166.7721 1 6,6961
11.601 182,5041 1 70,9031
Transfers betsveen funds
Net movement in funds
Reconcillatlon of funds
Funds brought fotW8rd
5 194 923
469 527 5 664 450
5 183322 552 03
5 735 353
Funds carried fobward
Page11

MISSION CARE
CONSOLIDATED BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
Fixed assets
Tangible fixed assets
Investment assets
10a
11
9,749,527
9,837,545
9,810,983
9,890,342
Current assetg
Stocks
Debtors
Cash at bank and in hand
4,847
1,668,228
1905 038
3.578,113
8.087
1,963,044
886 521
2.857,652
12a
Creditors: amounts falling due within
one year
13a
1678 238
1436 526
Net current assets
1 899 875
1421 126
Total assets less current liabilities
11.710,858
11.311,468
Creditors.. amounts falling due after
more than one year
14a
5 9g2 8061
{5 754 703
Net assets
Funds
Unrestricted
Restricled
15
16
5,322,819
395 233
5.087,238
469 527
The financial statements were approved by the Trustee on 21 October 2021
and signed on its behaK by..
rGDean
Chairman
Page 12

MISSION CARE
BALANCE SHEET
AS AT 31 MARCH 2021
2021
2020
Fixed assets
Tangible fixed assets
Inveslmellt assets
10b
11
9,701,179
9,778,945
52 798
9.831,743
9,762.636
Current assets
Stocks
Debtors
Cash at bank and in hand
4.447
1,662,336
1885 203
3,551,986
7,687
2,124,323
863 543
2,995,553
12b
Credltors: amounts falling due within
one year
13b
1664 062
1408 143
Net current assets
1887 924
1587410
Total assets less current liabiltties
11,650,560
11,419,153
Creditors.. amounts falling due after
rn0￿ than one year
14b
(5 992 8061
5 754 703
Net assets
Funds
Unrestricted
Restricted
5,262,521
395 233
5.194,923
469 527
16
The financial statements were approved by the Trustee on 21 October 2021
and signed on its behalf by..
Chairman
Page 13

MISSION CARE
CONSOLIDATED CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Cash flows from operating activities (see note {a) below)
1,464.841
{238,353)
Cash flows from investing activities
Interest receivable
Interest paid
Payments to acquire tangible fixed assets
Net cash (used inl investing activities
2,202
1150.711)
535 041
683 550
6,057
{184,810)
789 741
Cash flovts from financing activities
Loans repaid
Cash inflows from new borrowlng
Payments to reduce finance lease liabilTties
Cash provided byl(used inl financing adivilies
19)
250,000
(186,177)
237 226
193715
Net cash inflowl(outflowl
1.018,517
(1.221,809)
Cash and cash equivalents at 1 April 2020
886 521
2 108330
Cash and cash equivalents at 31 March 2021
la) Reconciliation of net income to net cash flow from operating activities
Net income1{expenditu￿}
Inleresl receivable
Interest paid
Depreciatio
(Gains)Ilosses on investments
Decreasellincreasel in debtors
Increase in creditors
Decrease in stock
Net cash provided byl(used in) 0￿ratIng activities
161,287
2.202)
150.711
623,059
8,659>
294,816
242,589
{ 135,6921
6.0571
184,810
610,128
867
(910,559)
18,150
(b) Analysis of changes In net debt
At 1 April
2020
Cash
flows
Non-cash
changes
At 31 March
2021
Cash
Loans falling due within one year
Loans falling due after more than
one year
Finance lease obligations
Total
886,521
1.018,517
(193,906) 1249,981)
1,905,038
1202,0891
241,798
15,744,165)
22 317
(241,798)
{5.985,963)
Page 14

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES
Accounting conventlon
The financial statements have been prepared under the historical cost convention, as modified by the
revaluation of investments, and in accordance with applicable accounting standards, Charities
Statement of Recommended Practice (Charities SORP IFRS 102)) and Financial Reporting Standard
102 {FRS 102) and the Charities Act 2011.
Mission Care is a public benefit entity and an unincorporated charity with its principal address at Suite
4. 7 High St, Chistlehurst, Kent, BR7 SAB. The financial statements are the consolidated position of
Mission Care and its subsidiary company Mission Care Trading Ltd. The financial statements have
been prepared in pounds and figures have been rounded to the nearest pound.
Going concern
The trustee has prepared budgets and forecasts which support the continuing financial perfomance of
the charity.
Tangible fixed assets
Fixed a55ets are depreciated on a straight line basis at rates dependent on their expected lives.
Depreciation rates commencing from the date of first use are as follows..
Freehold nursing homes
Motor vehicles
Computer equipment
Fixed plant
Office equipment and fumiture
2% ofcost
250￿ of cost
330/0 of cost
10_330/0 of cost
25°/D of cost
Fixed asset investments
Investments are slated at market value. The Statement of Financial Activities includes the net gains
and losses arising on revaluations and disposals during the year.
Fund accounting
General funds are unrestricled funds which are available for use at the discretion of the Irustee in
furtherance of the general objectives of the charity and which have not been designated for other
purposes.
Designated funds comprise unreslricled funds that have been set aside by the trustee for particular
purposes. The aim and use of each designated fund is sel out in the notes to the finanaal statements.
Restricted funds are funds which are lo be used in accordan￿ wilh specific restrictions imposed by the
donor or which have been raised by the charty for specific purposes. The cost of raising and
administering such funds are charged against the specific fund. The aim and use of each restricted
fund is set out in the notes to the financial statements.
Page 15

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
continued
ACCOUNTING POLICIES Icontinuedl
Income
All income is accounted for on an accruals basis except for voluntary income which is accounled for
when received. Gifts in kind received in the shop are recognised when sold. Gifts in kind are valued at
estimated open market value at the date of the gift in the case of assets for retention or consumption.
Job Retention Scherne government grant income
For JRS grant income, the income is recognised in the period to which the underlying furloughed slaff
costs relate lo.
Taxation status
Mission Care is not svbjecl to corporation tax and is not registered for VAT.
Fund ralsing
Mission Care does not engage in any professional fund raising activity. Therefore, no fund raising costs
are identified in the Statement of Financial Aclivilies.
Support Centre costs are allocated between governance costs of administering the charity and
charitable expenditure in support of the nursing homes. These costs are allocated on the basis of time
spent and resources experKled.
Expenditure
All expenditure is accounted for on an accruals basis and has been classified under headings that
aggregate all costs related to a category.
Governance Costs
Govemance costs are those costs associated with meeting the Constitutional and statutory
quiremenls of the charty and include auditors, fees and costs linked to the strategic management of
the chaiity. These have been allocated directly to charitable expenditure.
Financial instruments
The charity only has financial assets and liabilities of a kind that qualify as basic financial instruments.
Basic financial instruments are initially recognised at transaction value and subsequently measured at
their settlement value.
Debtors
Other debtors are included at the settlement amount due. Prepayments are valued at the amount
prepaid.
Cash at bank and in hand
Cash at bank and in hand includes cash and short term highly liquid investments with a short maturty
of three months or less fiom the date of opening of the deposit.
Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation arising from a past
event that will probably result in the transfer of funds to a third party and the amount due to settle the
obligation can be measured or estimated reliably. Credrtors and provisions are recognised at their
settlement amount.
Stocks
Catering stocks are included at cost.
Page 16

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
conlinued
ACCOUNTING POLICIES (continued)
Pension scherne
Mission Care contributes to a number of defined contribulon pension schemes. The assets of the
schemes are held separately from the charity in independenlly administered funds. Contributions are
accounted for as they fall due,
Misslon Care also contributes to one defined benefit pension scheme. This is a multi*mployer scheme
where Mission Care cannot idenb'fy its share of the assets and liabilities of the scheme on a reasonable
and consistent basis and therefore, as required by FRS102. account8 for the scheme as if il were a
defilled contribution scheme. The charity's contributions are charged in the period to which the salaries
they relale are payable.
DONATIONS AND LEGACIES
2021
2020
Donations
Legacies
25,253
450.000
475,253
14,191
8,598
22,789
OTHER TRADING ACTIVITIES
2021
2020
Café
Charity shop
22,366
19,241
41.607
102.250
91,646
193,896
INVESTMETrrr INCOME
2021
2020
Income from listed investments
Interest on cash deposits
1,867
335
2,202
1,749
4,308
6,057
RAISING FUNDS
2021
2020
Café
Charty shop
91.767
76,208
167,975
131.624
93.566
225,190
CHARITABLE ACnVITIES
Direct Costs
Support Costs
2021
2020
Staff costs
Depreciation
Other
9.390,196
623,059
2,265,637
12,278,892
g83,195
10.373,391
623,059
2.425,067
13.421,517
10.032,987
610,129
2,521.666
13,164,782
159,430
1.142,625
Page 17

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
continued
SUPPORT COSTS
2021
2020
Governance costs (note 8)
Staff costs
159.430
983,195
1,142,625
67,124
1,052,175
1,119,299
GOVERNANCE COSTS
2021
2020
Legal costs
Fees paid to auditors
Audit fee
Other fees
135,410
44,464
13,500
1,400
12,960
5,436
4,264
67,124
Other
159,430
EMPLOYMENT COSTS
2021
2020
Gross salaries
Employer's National Insurance
Employer's Pension contributions
1-1 care agency charges
Other agency charges
6,288,637
556,172
149,317
1,378,448
2 100841
6,019,253
517,896
135.889
1,079,072
2 412 552
The average number of staff efflployed during the year was:
2021
266
23
2020
250
24
Residential homes
Support Centre
Charity Shop
Cafe
Employees earning over £60,000..
2021
2020
£60,000- £70,000
£70,000- £80.000
£180,000- £190.000
1-1 care agency oharges are reimbursed by the local authorities or CCGS
Other agency charges are incurred when staff are required at the homes at short notice to cover
sickness or holiday periods.
No expenses were reimbursed or remuneration paid to the trustee or the directors of the trustee
during the year.
Aggregate employee-benefits of key management personnel were £453,905 (2020.. £463,470).
There were no termination payments in either year.
Page 18

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
continued
10a TANGIBLE FIXED ASSETS GROUP
Freehold
Property
Plant and
Machinery
Motor
Vehicles
Total
Cost
At 1 April 2020
Additions
Disposals
At 31 March 2021
13.179,254
4,313.632
535.041
44,413
17.537.299
535.041
13.179,254
4,848,673
44,413
18,072,340
Depreciation
At 1 April 2020
Charge for the year
Released on disposals
At 31 March 2021
4,204,120
263,025
3.459,465
354.536
36.169
5.498
7,699,754
623,059
4,467,145
3,814,001
41,667
8,322.813
Net book value
At 31 March 2021
8,712,109
1,034,672
2,746
9,749,527
At 31 March 2020
8.975,134
854,167
8,244
9,837.545
10b TANGIBLE FIXED ASSETS CHARITY
F￿ehOld
Property
Plant and
Machinery
Motor
Vehicles
Total
Cost
At 1 April 2020
Additions
Disposals
At 31 March 2021
13.179,254
4,101,195
531,221
44,413
17,324.862
531,221
13 179254
4.632 416
44.413
17,856,083
Depreciation
At 1 April 2020
Charge for the year
Released on disposals
At 31 March 2021
4,204,120
263,025
3.305,628
340,464
36,169
5,498
7,545,917
608,987
4.467,145
3,646 092
41,667
8,154.904
Net book value
At 31 March 2021
8.712,109
986.324
2.746
9.701,17g
At 31 March 2020
8,975,134
795,567
8,244
9,778,945
Freehold properties include £678,750 relating to freehold land which is not being dep￿ciated and
£95,555 of finance costs, (none of which was capitalised during the current year). Freehold properties
with carrying values of £5,106,482 have been pledged as security for borrowings. Plant and Machinery
with carrying value of £6,130 is held under finance leases.
Page 19

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021 (continued)
11 INVESTMENTS
Samarltan
Fund
Love Walk
2021
2020
GROUP
Falr value
At 1 April 2020
Unrealised gainlllossl
Disposals
Al 31 March 2021
42,183
8.732
10,614
(731
52,797
8.659
53.664
(867)
50,915
10.541
61,456
52,797
CHARITY
Al 1 April 2020 & 31 March 2021
61.457
52,798
At 31 March 2021
61,457
52.798
2021
2020
UK Investments comprise:
Common deposit and investmenl funds
Investment in subsidiary
61,456
52,797
61.457
52,798
The investment in the subsidiary relates to Mission Care Trading Limited, company number 9337456.
The charity owns 100 /0 of the ordinary share capital of this company. At 31 March 2021 the company
had net assets of £57,865. In the year to 31 March 2021 the company had turnover of £41.607,
government grants of £112,488 and expenses of £172,362. In addition. the intercompany loan of
£200,507 was written off resulting in an operating profit of £167,984. The results of the subsidiary have
been induded in the consolidated accounls. The activity of the company is the running of a café and
charity shop5.
12a DEBTORS GROUP
2021
2020
Fees receivable
Prepayments and accrued income
528,165
1,140,063
1.668,228
1,066.223
896,821
1.963,044
12b DEBTORS CHARITY
2021
2020
Fees receivable
Owed from subsidiary
Prepayments and accrued income
526.861
1.064,940
170,357
889,026
2,124,323
1.135,475
1,662,336
During the year the charity provided £200,507 against the loan that had been made to its trading
subsidiary Mission Care Trading Ltd.
Page 20

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021 (continued)
13a
CREDITORS:Amounts falling due within one year
GROUP
2021
2020
Bank loans
Trade creditors
Accruals
Social security
Other creditors
Finance lease obligations
202,089
616,318
97,397
134.795
624,920
2,719
1,678,238
193,906
499,566
203,731
106,157
421,387
11,779
1,436,526
13b CREDITORS:Amounts falllng due within one year
CHARITY
2021
2020
Bank loans
Trade creditors
Accruals
Social security
Other creditors
Finance lease obligations
202,089
822,579
97.447
134,795
404,433
2,719
1,664,062
193,906
489,120
358,637
106,157
248,544
11,779
1,408.143
The bank loans are secured on the Elmwood and Greenhill properties. The bank loans are financial
instruments measured at amortised cost. Interest of £150,71112020'. £172,254) was charged during
the year.
14a CREDITORS.'Amounts falling due after more than one year
GROUP
2021
2020
Bank loans
Finance lease obligations
5.985,963
6,843
5.992.806
5.744.165
5,754,703
14b CREDITORS:Amounts falling due after MO￿ than one year
CHARITY
2021
2020
Bank loans
Finance lease obligations (due between one
and five years)
5,985,963
6,843
5,992,806
5,744,165
10,538
5.754,703
£4,993.96412020'.£4,915.1381 of the bank loans is repayable in more than five years. The main bank
loans are repayable by 2043 and carry interest at 2.5 % over base rate.
Page 21

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021 (continued
15 UNRESTRICTED FUNDS
2021
Balance at
Income
Expendlture Investment Balance at
gains and 31 March
transfers
2021
2020
General Fund
Friends, Groups
Samaritan Fund
Cyclical Maintenance
Redevelopment Fund
Building Fund
4,639.822
17.824
14,061
251,510
131,158
32,863
13.135,636 112,915,309)
7,522 4,867.871
17.824
21,793
251,510
131,158
32,863
{1,000)
8.732
5,087,238 13,135,636 (12.916,309
16,254 5,322,819
2020
Balance at
1 Aprll
2019
Income
Expenditure Investment Balance at
gainsl
31 March
(losses)
2020
General Fund
Friends, Groups
Samaritan Fund
Cyclical Maintenance
Redevelopment Fund
8uilding Fund
4.661.678
17.824
45,393
251,510
131,158
32,863
13.255.147
(13,305.763)
28,760 4,639.822
17,824
14.061
251,510
131,158
32,863
(1,2001 130,132}
5,140,426
13,255,147
{13.306.963)
11,3721 5,087,238
The Friends, Groups funds relates lo fvnds designaled forlhe use of volunteers linked to specific homes
and is generally used for residents. activities.
The Samaritan Fund is designated for allocalion to current orformer members of staff who have specrfic
needs and is administered by a sub-committee.
The Cyclical Maintenance Fund is designated to provide funding for specifi¢ and eX￿ptIOnal
maintenance requirements that arise from time to time.
The Redevelopment and Building Funds are designated for the future building or other development
needs of specific home5.
16 RESTRICTED FUNDS
2021
Balance at
1 April
2020
Income
Expenditure Investment Balance at
losses and 31 March
Iransfers
2021
Love Walk
Covid grants
469,527
10,000
596,484
(76,6991
1596,4841
(7,5951
395,233
469,527
606,484
673.183
7,595
395,233
Page 22

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021 (continued)
16 RESTRICTED FUNDS (continued)
2020
Balance at
Income
Expenditure Investment Balance at
gains
31 March
2020
2019
Love Walk
552,031
{83.009}
505
469.527
552,031
183,0091
505
469,527
The Love Walk fund relates to gifts made for various specific aspects of residents well-being at Love
Walk and will be expended once appropriate needs arise. The transfer of £7,522 from this fund to
general funds represents the funds that were used to purchase fixed assets during the year.
Covid grants were received from local authorities lo support the additional measures needed during the
pandemic such as infeclion control, testing and additional staffing.
17 ANALYSIS OF NET ASSETS BEfwEEN FUNDS
2021
Unrestricted Restricted
funds
funds
Total
Fixed assets
Nel current assels
Long term liabilities
9.810,983
1,504,642
5.992,806
5,322,819
9,810,983
395,233 1,8g9,875
5.992,806
395,233 5,718,052
2020
Unrestricted Restricted
funds
funds
Total
Fixed assets
Nel current liabilities
Long term liabilities
9,890.342
951,599
5 754,703
5,087,238
9,890,342
469,527 1,421,126
5,754,703
469,527 5,556,765
18 LEASING COMMITMENTS
The total future minlmum lease payments under non-cancellable operating leases are payable..
2021
2020
Within one year
Between two and five years
79,192
256,807
51,836
83,272
Page 23

MISSION CARE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021 (continued)
19 PENSIONS
Mission Care operates a number of pension schemes on behalf of ils employees. The Federated
Flexiplan No. 1 Pension Scheme and the NHS Pension scheme are both mulli-employer schemes
where the assets and liabilities of the scheme applicable to each employer are not separately identified.
The assets of the schemes are held separately from those of the charity in independently administered
funds.
NHS Pension scheme
This Scheme is an unfunded, defined benefit scheme that covers NHS employers, GP practices and
other bodies, allowed under the direction of the Secretary of Slate. in England and Wales. The scheme
is not designed lo be run in a way that would enable NHS bodies to idenb'fy their share of the underlying
scheme assets and liabilities. Therefore the scheme is accounted for as if it were a defined contribution
scheme. The cost to Mission Care of participaling in the scheme is taken as the contributions payable
to the scheme for the accounling period.
A valuation of the scheme liability is carried out annually by the scheme actuary as at the end of the
reporting period. This utilises an actuarial assessment for the previous period in conjunction with
updated membership and financial data for the current reporting period. and are accepted as providing
SLJitably robust figures for financial reporting purposes. The valuation of the scheme liability as at 31
March 2017 is based on valuation data as 31 March 2016, updated to 31 March 2017 with summary
global member and accounting data. The latest assessment of the liabilities of the scheme is contained
in the scheme actuary report, which forms part of the annual NHS Pension Scheme (England and
Wales) Pension Accounts, published annually. The accounts can be viewed on the NHS Pensions
website.
20 RELATED PARTY TRANSACTIONS
During the year, the charity paid £14,427 {2020'. £12,428) to Pilgrim Law Ltd. Mark Jones, wife is a
director and shareholder of Pilgrim Law Ltd.
Page 24