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2023-03-31-accounts

Charity Number: 283329 Company Number: 1589150

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD (A company Limited by guarantee)

REPORT & FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2023

Mind in the City, Hackney and Waltham Forest Ltd

Contents

For the year ended 31 March 2023

INDEX Page
Legal and administrative information 1
Trustees’ Report 2
Auditor’s Report 17
Statement of Financial Activities 21
Balance Sheet 22
Statement of Cash Flows 23
Notes to the Financial Statements 24

Mind in the City, Hackney and Waltham Forest Ltd

Legal and administrative Information

For the year ended 31 March 2023

Company number 1589150 Country of incorporation United Kingdom Charity number 283329 Country of registration England & Wales Registered office and operational address 8-10 Tudor Road London E9 7SN

Trustees Trustees, who are also directors under company law, who served during the year and up to the date of this report were as follows:

Devora Wolfson Chair (Resigned September 2023)
Devora Wolfson Trustee (From September 2023)
Gayatri Darke (appointed March 2021) Chair (Appointed September 2023)
Gayatri Darke (appointed March 2021) Trustee (Up to September 2023)
Ferhet Mohammed Treasurer
Nuzhat Anum (appointed February 2022) Trustee
Jeremy Cohen (resigned June 2022) Trustee
Janis Grant Trustee
Francois Jourdain Trustee
Christopher Deeks Trustee
Alina Cristina Jipa (resigned September 2022) Trustee
Nigel McKeverne Trustee
David Truswell Trustee
Bankers National Westminster Bank Plc
Amhurst Road Branch
London E8 1QZ
CCLA Investment Ltd
Senator House
85 Queen Victoria St.
London EC4V 4ET
Auditor Sayer Vincent LLP
Chartered Accountants and Statutory Auditor
Invicta House
108-114 Golden Lane
LONDON
EC1Y 0TL

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

The Trustees of Mind in the City, Hackney and Waltham Forest Ltd are pleased to present their annual report together with the audited financial statements of the charity for the year ended 31 March 2023 which are also prepared to meet the requirement for a directors’ report and accounts for Companies Act purposes.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting standard applicable in the UK and Republic of Ireland (FRS102).

OBJECTIVES AND ACTIVITIES

Serving the community since 1981, Mind in the City, Hackney and Waltham Forest (Mind CHWF) is a multidisciplinary provider of specialist mental health services. In co-production with our clients, we develop individualized and effective support plans, promoting both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention and mental/physical wellbeing for individuals at risk of developing mental health issues or who struggle with common mental health conditions.

We currently deliver a diverse mix of services and projects which allow us to deliver a holistic and needs focused approach. Our services for those in immediate need are the Wellbeing Network, Crisis Intervention at our Recovery Hub, Suicide prevention and support after suicide via our Safe Connections partnership, our holistic mental health within community mental health teams in the City, Hackney and Waltham Forest, easy-to-access Single Point of Entry referral and assessment service, Welfare Rights Case-working. Our services for those needing help to sustain their wellbeing are Counselling & Psychotherapy, Mindfulness courses, Welfare Rights Advice; the Recovery Hub day service; and Peer Support Services across City, Hackney and Waltham Forest. Our services for those wishing to develop themselves further are Education and Employment. We provide services specifically developed and delivered by and for LGBT+ people (Rainbow Mind )and people from African Caribbean communities (IRIE Mind) Our support to children and young people extends to peer support, community/citizens advocacy, and our work with pupils and schools as part of the Schools and Colleges Early Support Service with the Anna Freud Centre. We also engage with clients through our Influence and Involvement groups hosted at our Recovery Hub on Homerton Row. We train residents to understand and support each other through periods of poor mental health. We provide work-based training to support people’s wellbeing at work - our particular focus is on supporting employees whose roles might put them at particular risk of distress.

As at 31-Mar-23 we had 87 staff (year average =78) and 38 sessional workers.

The charity is very involved in the community and relies on voluntary help. We offer a variety of supported volunteer placements in different projects across the charity. Safeguards have been implemented to ensure that that all volunteers are supported and given opportunities to increase their skills and expertise. We also used over 4,000 hours of volunteer work

In February 2023 we were delighted to be appointed to lead the City and Hackney Wellbeing Network again.

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Our Vision

We won’t give up until everyone experiencing a mental health problem gets both support and respect.

Our Mission

We will work in partnership with our clients and partners to provide the best possible services to people experiencing mental distress. We will develop innovative quality services which reflect expressed need and diversity and will influence policy and promote equal rights through campaigning and education. We will quickly adapt to the radical changing external environment

Our Values

Our values underpin all our work and working practices:

Connected: Creating a compassionate and supportive community.

Fair: We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

Our Goals

Staying well: Support people likely to develop mental health problems to stay well. Empowering choice: Empower people who experience a mental health problem to make informed choices about how they live and recover.

Improving services and support: Ensure people get the right services and support at the right time to aid recovery and enable them to live with their mental health problem.

Enabling social participation: Allow people with experience of mental health problems to participate fully in society.

Removing inequality of opportunity: Attain equality of treatment for people who experience both mental health and other forms of discrimination.

Objectives 2022-27

Through dialogues with service users, staff, partners and funders, we have developed a new Strategic Plan to focus our work through the next few years and the post Covid landscape.

Through this, we will build on our strong and long-standing commitment to partnership working. The core themes of our strategic plan are:

Grow- our own staff, and , building on the success of Radical Self-care, develop further therapeutic supports for people from minoritised communities

Resource - invest in our digital resources and physical environment, continue to build our unrestricted income

Reach- capacity building other organisations and working in partnership to address rising mental health need, working in partnership to launch the Muslim Mind Collaborative

Include - providing wraparound , trauma informed support to people with complex or multiple needs, particularly those facing poverty or exclusion I

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Activities

Following a successful two-year pilot, MINDCHWF and local VCS partners were awarded a five-year contract to contribute to a holistic multi-disciplinary approach to supporting community mental health for people with significant mental health needs in City and Hackney, in partnership with ELFT.

We successfully retendered to the London Borough of Hackney to facilitate Mental health Awareness courses for professionals working in Hackney for the next 3 years.

The Safe Connections Collaborative, involves a partnership of three local Minds (Mind in the City, Hackney and Waltham Forest, Mind in Tower Hamlets, Newham and Redbridge and Mind in Havering, Barking and Dagenham) collectively known as Mind in North East London, NELFT and ELFT, with the aim of tackling all factors which may increase the risk of suicide and self-harm within East London’s communities.

We continued to work closely with our Corporate Partners: Prudential, 22 Broadgate, Financial Life Management and Leyton Orient FC.

Over 150 runners raised nearly £100,000 for us at the London Landmarks Half Marathon in March and Hackney Half Marathon in May, raising vital funds and increasing awareness of our work

WELL BEING & RECOVERY

The Wellbeing Network is a unique offer as it supports clients with goal setting, case work, therapeutic, social and creative groups that support mental health, physical health, daily living and relationships. Clients could access this support for up to two years with input from 8 different local VCSE organisations.

We were delighted to win the tender for the City & Hackney Wellbeing Network due to begin in July 2023 and began planning the new service in line with the specification. Network Coordinators and SPOE worked to conclude their roles and the work they had done with clients over the past 8 years. Alongside the Wellbeing Network partner organisations, they supported nearly 9000 people to have better mental health through preventative, wellbeing and recovery work from 2015-2023.

We held client information sessions and celebrations to support client dignity in the endings of the service and to link clients into other opportunities in the community.

Managerially, there was a significant number of operations and management planning to consider client feedback and input and design new pathways for the service.

On average across the year, clients demonstrated a 57% reliable improvement in the Short Warwick Edinburgh Mental Wellbeing Scale, 87% self-reported improvement in areas of mental health, physical health, daily living and social networks. Of those participating in Talking Therapy 64% demonstrated reliable improvement in measures of depression and anxiety.

The Young Black Men’s specific programming welcomed IRIE Mind as a service delivery partner and also contributed to an increase in young black men accessing the service.

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

RAINBOW

January 2023 saw the launch of the Rainbow Mind (RM) Strategy North Star. The strategy laid out a focus for supporting One Rainbow Mind approach for services and infrastructure development across the two RM Hubs, i.e. the Southern Hub at Mind City, Hackney and Waltham Forest, as well as the Northern Hub up at Mind in Salford. One RM has focused on creating joint infrastructure, processes and whenever possible services across the two hubs.

The North Star strategy identified key areas of services development and our fundraising efforts have been focused on supporting these strategic directions and priorities. We have been successful in securing three new programme areas, which are aligned to strategic priorities:

1 – Developing menial health services with Black, Asian and People of Colour (BAPOC) LGBTQ+ people – we secured ILGA Europe funding to run a programme to explore current mental health landscapes for BAPOC LGBTQ+ people and how provision and practice can be enhanced to meet need. RM is collaborating with key BAPOC led LGBTQ+ organisations to promote the programme.

2 – Young People Programme Rainbow Room - LEGO has provided RM funding to continue the provision of young people specific programme drop-in sessions as well as extending to collaborating with London and Manchester based Uni LGBTQ+ societies and clubs to offer workshops

3 – Growth of In-person programmes – RM secured a small funding pot from Sport England for an activity programme that focuses on building in-person Wellbeing activities programme that includes walking, dancing, swimming, tennis, boxing and mindfulness offers. This programme includes a community building element incorporating food, cooking, nutrition as well as dancing to some gatherings.

4 – Practitioner Training routes for health inequalities communities - Rainbow Mind established a new partnership with Mindful Peak Performance and their Award winning innovative programme called Boxing and Mindfulness BAM! Together with Irie Mind. This collaboration has delivered a BAM! Practitioner Training Programme through which 15 Rainbow and Irie staff, peers and clients graduated as practitioners. Next these new practitioners will be rolling out BAM! Workshops and programmes within the Mind services. Further joint bids will be developed in order to give longevity to this new service offer

IRIE

We have held Speak Your Mind (YBM) Open Mic events which were well attended, and in total we reached 65 participants of which 60% were young black men from the Community.

We partnered with BSIX Sixth Form College, Father 2 Father and Haggerston School to deliver Mental Health First Aid Lite and Street Wise Therapy designed to build Emotional Resilience to the students. All programmes were delivered by 5 of our Community Mentors/young black men from our Speak Your Mind Peer Leadership programme.

Three of our existing Peers have gone to full time employment and our partnerships have further developed with some of the more Grassroots organisations, which have increased our presence within the community. We have a more established IAPT Team. We have centralised of all three IAPT services (Psychological therapies, Rainbow Mind and IRIE Mind) and already we have seen an increase access and recovery rates, better processes and enhanced efficiency across the services in spite of the transitional challenges.

Over the period we have seen:

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Partnership is core to how we work. Mental Health is everyone’s business. Our approach to partnership is underpinned by our values of Connected, Fair and Brave, and informed by the escalating distress experienced by an increasing number of people in our communities- working together is a must. For the benefit of our communities, we work formally with c 50 organisations each year, and work with many more as part of a movement for solidarity and inclusion. Our partnership consists of developing and delivering activities together, campaigning in partnership and developing and capacity building partnerships- supporting organisations to develop relationships and skills to address rising mental health need. In 2022/ 2023 , with support from the Waltham Forest Place Based Partnership, we were delighted to convene and co-found the Waltham Forest Voluntary Sector Leadership group with 7 other Waltham Forest Charities- WF Community Hub, WF Parents Forum, Waltham Forest Carers First, Crest WF, Age Uk WF, WF Women’s Network, Leyton Orient Trust and Healthwatch Waltham Forest. We also co-founded the North East London Voluntary and Community Sector Leadership Group with charities across North East London. The aim of these partnerships is to bring organisations closer, to enable collaboration to effectively support people with complex needs, and to reduce health inequalities.

EMPLOYMENT

With funds from our Prudential’s ‘Charity of the Year’ the Employment Service supported 58 clients; 14 into paid work, 21 into voluntary work, 3 into further education and we prevented 8 people from losing their jobs. We also continued our work with community and NHS partners through chairing the City and Hackney Supported Employment Network

The service helped people to prepare for, locate, and retain meaningful jobs. Services include vocational assessment, employment preparation including CV writing, interviewing skills, and job search techniques, and ongoing support during the first three months of employment. All services are customized to reflect job readiness, interests, and skills, while focusing specific client recovery needs

A successful intervention utilised by the Service that promotes both economic inclusion and good mental health is the Individual Placement and Support (IPS) model. IPS is an evidence-based approach that helps people with severe mental illness find and keep competitive employment that matches their preferences and abilities. IPS has been shown to improve employment outcomes, quality of life, and self-esteem for people with mental illness, as well as reduce hospitalizations and health care costs.

We facilitated job retention services, not only supporting people to remain in work but also helping employers retain their valuable staff by supporting employees to manage their mental health and stay in work.

We also offered fortnightly evening ‘in-work’ support group where 12 people new into employment regularly met for mutual support.

EDUCATION SERVICE

Mind CHWF’s Educational Service offers opportunities for students to gain skills and qualifications in English, Maths and Information Communication technology (ICT). The service also facilitates courses for English for Speakers of other languages (ESOL). These accredited courses increase peoples’ employability and life chances and improves their confidence and self-esteem.

Learners also had access to Information Advice and Guidance (IAG) and employment support to consider volunteering, employment paid and unpaid. Highly personalised programming ensured the ongoing development of social, work and personal development remained at the heart of the curriculum and learner experience. Improving students’ mental health, wellbeing and resilience is core.

In the last academic year, the service provided over 150 learning opportunities with over 1350 learning hours delivered by our team of Tutors.

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Our provision tackles barriers to learning for people with poor mental/physical health, those who are digitally excluded, lack basic skills, low qualifications, low confidence, with limited employment histories. We cater for displaced workers requiring learning opportunities to up-skill/transition to different jobs, provision to gain the basic skills needed in various employment sectors, skills/qualifications that directly link to employment.

The service has a marked focus on supporting people with no qualifications to build functional skills. e.g., providing learners with foundational functional skills for higher qualifications that lead to better employment opportunities by facilitating courses in English and Mathematics.

Given our track-record of ESOL delivery (we’ve expertise in supporting refugees, migrants, asylum seekers), the service contributes to improving residents’ English language skills for those with English as a second/ additional language. We work with residents furthest from the labour market – we prepare learners with no/low levels of English or qualifications to take their first steps in further learning, training, or employment. We pilot a range of embedded ESOL/Functional Skills programmes to support ESOL & Functional Skills and for Learners to improve employability e.g., ESOL with Maths, ESOL and ICT The pandemic and lockdowns exposed the extent of the digital divide in Hackney and how this drives inequalities. Our curriculum hugely improves digital skills for adults as we offer a suite of ICT courses at different levels including Digital Employability, which was successfully delivered over the last 2 years. All courses facilitate logical progression routes- non-accredited to accredited, Entry Levels 1, 2, 3 and Levels 1, 2 and 3.

Hackney has the highest rate of working-age adults who have no qualifications. Our current offer reaches communities, groups and individuals deemed hardest to reach and furthest from the labour market with low level or no qualifications and those with low English skills (or none at all) and those with next to no digital skills- yet funding to deliver ICT training (compared to other courses) is shockingly low.

Our client group- people in the most disadvantaged socio-economic groups in Hackney are most likely unemployed, not have English as a first language, less likely to have academic qualifications or good levels of literacy/numeracy/digital skills.

We focus on preparing students for recovery and ultimately work. All students gain skills relevant to employment and provision includes purposeful work-related learning.

Students benefit from initiatives providing work experience in our closely supported environment with our corporate partners before moving to external opportunities- highly effective in providing students with a variety of experiences teaching them about the world of work, promoting expectations of employment as an outcome.

WELFARE RIGHTS

Mind CHWF’s Welfare Rights Service facilitates expert, unbiased advice for Hackney residents. Outcomes attest to the expertise, dedication of staff, reputation, and value of the service within the community, with residents considering it a safe, supportive. professional and welcoming advice service

This year the service provided 908 hours of support to 194 clients, holding 504 face-to-face client consultations

Advice work is undertaken from Mind CHWF HQ and within the North and South Hackney Recovery Teams. Advisers provide free, unbiased advice for residents and are specialists in supporting clients with mental illhealth and disabilities. The service also works across outreach locations - GP Surgeries, Neighbourhood

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Teams and Foodbanks to allow better access for people in their communities and facilitates appropriate and accurate advice, as well as holistic support for wellbeing and welfare.

Working holistically, the team made a marked difference to residents. This year:

People reported being better off financially – the service achieves 95% success in new financial claims, resulting in clients being, on average, £50 p/week better off and we generated £500,000+ for clients in benefits back-

Clients reported great satisfaction and would recommend the service to people they know. They reported taking more responsibility for their own welfare having been furnished with the knowledge, skills and confidence to support their future selves.

Holistic assessments play an important aspect of providing high quality advice, focused on meeting a person’s unique needs. Assessments consider the overall situation of clients, including their health, physical, psychological, social wellbeing.

Advisers adopt a person-centred approach affording people compassion, dignity, and respect:

Coordinated support : especially for people using multiple services in the borough.

Personalised support : treating the person as a human being, not simply ‘someone with a benefits issue’, considering someone’s emotional, social, and practical needs, and often those of their family or carers. Enabling support: supporting people to recognise and develop their own strengths and abilities and develop resilience so as to live independent and fulfilling lives.

Improved wellbeing outcomes: People less likely to use emergency mental health support.

Public Benefit

All our charitable activities benefit the public by their nature, because we directly support people experiencing , or at risk of mental distress, and their relatives and friends in the City of London, and the London Boroughs of Hackney and Waltham Forest. Our approach is based on the understanding that anyone can experience mental illness- so us all learning how to protect our mental health is a public good. We also know that some people’s circumstances mean they are more at risk of mental illness, and will face barriers to recovery, and we’ve chosen to focus our resources on supporting people at greater risk. We support our clients so that they can manage their mental health effectively and are thereby able to participate and contribute more fully in society as opposed to being marginalised and excluded. This also benefits the public as a whole through the improved engagement of our clients with society and their enhanced ability to contribute as members of the wider public.

Our volunteers also contribute to our public benefit. Last year volunteers in our Talking Therapies services provided over 4,000 clinical hours. Many of our volunteers are either students taking their first steps as mental health professionals, or are people who have benefitted from our services themselves. Our services are widely available throughout the City, Hackney and Waltham Forest. Our clients can self-refer or come to us through a variety of agencies. The majority of our services are free, and any contribution expected from clients is in line with their ability to pay. Nobody is excluded from accessing our services on a financial basis.

We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities.

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

FINANCIAL REVIEW

TREATMENT OF PTA FUNDS

Mind CHWF is the lead partner for the PTA consortium, and receives and disburses funds to other partner member organisations in the alliance. As Mind CHWF does not have a controlling interest in the selection and allocation of funds to partners, the income and expenditure associated with this activity has been removed from the accounts.

The total funds received and disbursed in the current and previous financial years are shown in our accounts along with the funds currently being held on behalf of the Alliance.

REVIEW

We are reporting a surplus of £43k for this year,

We have seen an increase in our revenue of £478k to £4,260k (2022 £3,782k) which is partly offset by an increase in our payments to sub-contractors of £103k

The Net MIND income increase of £375k is driven by additional funds for our work for the Psychological Therapies Wellbeing Alliance, additional work for the Hackney Council for Wellbeing and increases in our Rainbow Mind services

We have been successful in the tender for our largest contract – the WellBeing Network – and we now have this until June 2025 with an option to renew for a further two years.

This forms the backbone of our service delivery, and in the current contract we have developed strong relationships with our subcontractors and delivery partners enabling us to flex delivery to meet local need whilst meeting contract outputs in full.

We continue to have sought to diversify income, and income on the Well Being Network project is 31% of the total now (30% last in 2022, 40% in 2021), with other large projects as listed:

Community Connectors £448k 4 years
Substance misuse £384k 2 years
Suicide Prevention £380k
PTWA Alliance £356k 1 year - likely to be renewed

Next reporting year we are expecting an increase of 2.6% to our net income (from £3.1m to £3.2m). We have surplus of £43k for this year, however due to cost of living increases not being fully matched by the total income increase, we predict a short-term deficit position at the end of the next reporting year. This short-term budgeted deficit position is discussed below in “reserves” section.

Our involvement as fundholder for the Psychological Therapies Wellbeing Alliance allow us to have a strong cashflow position, and this will continue for at least the next year

Going Concern

The trustees have reviewed the charity’s current and future funding prospects in the light of the current economic and funding situation and have reassured themselves of the charity’s ability to continue as a going concern.

Our planning processes, including financial projections, have taken into consideration the current economic climate and its potential impact on the various sources of income and planned expenditure. We hold high

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

cash levels and the new Wellbeing Network contract is confirmed until June 2025 and other major contracts for periods up to five years.

We believe that there are no other material uncertainties that call into doubt the charity’s ability to continue in existence. The accounts have therefore been prepared on the basis that the charity is a going concern.

Investments Policy The charity’s cash balances in excess of day-to-day operations are held in an instant access cash deposit account accruing interest at a variable interest rate. The policy governing investments is reviewed by the trustees periodically. The invested funds held on deposit achieved an average rate of 1.8%, with a noticeable increase in rate over the last five months.

Reserves Policy

The trustees have set a reserves policy that requires reserves be maintained at a level that enables our activities to continue during times of unforeseen difficulties. We hold reserves for a number of reasons:

The trustees assess the level of reserves required on an annual basis and as required, should unforeseen difficulties present themselves. The Trustees calculate that Mind CHWF requires a minimum value of free reserves of £350,000. This is the absolute minimum required to ensure our ongoing ability to meet routine payments to staff and suppliers as they fall due and represent payment obligations relating to our building, contracted services supplied and back-office staff that may need to be retained when overall contract volumes fluctuate or temporarily decrease.

Our current forecast for 2023/24 and 2024/25 is for a total two-year deficit approaching £150k.

We had been planning for a transitional phase after the award of the new wellbeing network contract, and had increased our reserves level in anticipation of this.

The Board are committed to returning towards a balance budget over the following two years, and this is planned to be achieved without going below the reserve levels required by the organisation Our current free reserves total £591,308 (2022: £496,133). Even after allowing for the losses anticipated in the next two years, we will still be higher than our minimum level of reserves by circa £100k. Our high cash levels give reassurance that we are in a strong financial position.

Remuneration Policy

Mind in the City, Hackney and Waltham Forest Ltd are committed to equality of access to employment opportunities. Our aims are to:

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Salaries are considered to be fair, competitive within the charity sector and proportionate to the complexity of each role. We benchmark internally and periodically do so externally. For key management personnel we may seek external advice on salary levels especially for roles with technical expertise. All salary increases within scale ranges must be approved by the Chief Executive. All salary increases that involve a change of scale must first be approved by the Chief Executive, then the Finance Committee for final approval, this includes key management personnel (except the Chief Executive, see below *).

All roles are benchmarked internally and periodically, externally. Other factors considered are the charity’s ability to pay, the complexity of the role, the type and range of activities undertaken, geographical location and client groups.

An annual salary review must be approved by the Finance Committee and the overall budgeted cost must be approved by the Finance Committee.

Ultimately salaries must be approved by the Board of Trustees as part of setting the budget for the organisation.

*In the case of the Chief Executive any salary increase must be approved by the People Sub Committee.

Risk Management

Trustees have overall responsibility for risk management and to ensure that risks are monitored and reviewed on a regular basis. The SMT review risks as a monthly standing meeting agenda item, and the Finance Sub Committee monitors, reviews and updates the risk register at its meetings throughout the year, with key issues being reported to the Board. The Trustee Board reviews the full risk register on an annual basis Risks are considered in six key areas: financial; business and service delivery; reputational; governance; personnel; and infrastructure. External and Regulatory risks are accounted for within these categories where most appropriate. All identified risks are assessed for both the probability of occurrence and its potential impact on service delivery to give a gross risk. Existing controls are considered and any further mitigating actions specified, identifying the responsible person and the deadline for implementation. The risk management strategy forms part of the annual planning process. We have also developed community and unrestricted funding opportunities. The Finance and Business Development team work in an integrated way in approaching new opportunities to ensure we develop bids that reflect client need, funders expressed preferences and are modelled on sustainable structures. This has taken time to establish and historically we have entered contracts below full cost recovery or that were not in line with our strategy.

We now follow a clear forward plan and a specific fundraising strategy

Our board includes members with Finance, service delivery, Fundraising, Pension and Legal skills. We have implemented budgets and management accounts reporting by individual project lines enabling us to see more quickly the performance of each of our delivery areas and identify and financial pressure points and take quick remedial action.

We have a specific role to oversee and develop our partners and subcontractors and we perform regular due diligence to ensure we are working with the best possible partners and to identify subcontractors who may no longer be able to deliver reliably.

We have in place an Employee Assistance Programme that has been well received by staff and have developed an internal programme of support including Mindfulness and yoga for staff. We have improved HR systems and processes and are integrating Wellbeing Plans into our Appraisal processes.

We have invested in full cloud-based IT systems to support flexibility and collaboration have taken steps to improve our cyber security The trustees are satisfied that these and all other risks in the register have been adequately assessed and that appropriate steps are taken to mitigate risk. The Board can therefore provide

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

reasonable assurance that the major risks to which the Charity is exposed have been reviewed and systems have been established or planned, to manage those risks.

All new projects are subject to a Risk Assessment as part of their implementation. Project Managers are responsible for implementing mitigating actions identified in this plan. The Facilities Manager is responsible for drawing up a Health and Safety Risk Assessment, which covers non-service specific risks that impact on the entire organisation’s staff. We have support from external specialist Health and Safety services including regular audits to ensure compliance with latest recommendations.

Key risks identified for the year and ongoing are:

We have initiated a Bid Decision Matrix to respond to tenders in a co-ordinated way and identify trust and grant funding to complement our core contracts. In partnership with the SMT the team has stabilised our income base and continued to secure replacement funding for projects coming to an end

Information Governance

Mind in the City, Hackney and Waltham Forest Ltd is a data controller in its own right. Close attention is paid to dynamic data protection risks across the whole organisation as a reflection of our concern for clients, and for the reputation of the charity. We submit a compliant IG Toolkit to the NHS each year as part of our compliance for delivery as an NHS IAPT provider. We continue to monitor compliance with legal requirement and to provide support to our members to ensure confidentiality remains a foundation of the charity. We constantly review our policies, procedures and practices to reflect GDPR and other information governance requirements.

Fundraising Strategy and Approaches

The need for our work continues to increase, so we operate a strategy to identify ways to increase funding for our work. Work to develop this strategy included reaffirming our organisational values and assessing opportunities and risks for fundraising. We increased our fundraising projections, making sure we provide support to everyone who raises money for us. We have a range of approaches to raising unrestricted funds, which supports our organisational resilience, and over the last 5 years have successfully diversified our funding.

Additionally approaches included:

Workplace wellbeing and commercial training: We entered the second year of our 'Mind in the City'- our corporate training and Wellbeing service targeted at City of London businesses. We also facilitated a record number of online mental health workplace wellbeing, training and consultancy to external organisations,

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Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

receiving payment for these services and added mental health workplace consultations and surveys to our offer.

We are a partner with National Mind for two retail outlets. Section 162a of the Charities Act 2011 requires charities to make a statement regarding fundraising activities. Fundraising is defined as 'soliciting or otherwise procuring money or other property for charitable purposes. All amounts raised through fundraising in the year are presented within 'Donations and legacies' which includes donations from individual supporters, corporate supporters and legacies. We are extremely grateful to everyone who has donated or participated in events.

Mind in the City hackney and Waltham Forest does not use professional fundraisers, commercial participators or third parties to fundraise on our behalf. The day-to-day management of all income generated is managed internally by the staff team who act under authority delegated by the Trustees. The charity is voluntarily bound to be regulated by the Fundraising Regulator and pays the appropriate levy. Mind CHWF complies with the Code of Fundraising Practice set out by the Fundraising Regulator. We have not received any complaints in relation to our fundraising practice for the year under review.

PLANS FOR FUTURE PERIODS

The demand for services is increasing while local authorities and clinical commissioning groups are demanding more responsive and higher quality services but have less funding available. At the same time there is an increased impetus to direct payments and personalised services, creating a new market for voluntary sector providers to deliver services that were previously provided by the statutory sector. In 2023 we look forward to launching a refreshed Wellbeing Network, focused on holistic support for complex mental health needs with a new range of partners. We also look forward to developing further early support to all age groups, and expanding our IRIE service to meet rising needs for our Black Communities.

Future Needs

The core themes of our new strategic plan are:

Grow- our own staff, and , building on the success of Radical Self-care, develop further therapeutic supports for people from minoritised communities

Resource- invest in our digital resources and physical environment, continue to build our unrestricted

income

Reach- capacity building other organisations and working in partnership to address rising mental health need, working in partnership to launch the Muslim Mind Collaborative

Include- providing wraparound , trauma informed support to people with complex or multiple needs, particularly those facing poverty or exclusion

By 2027 we will have

  1. A flourishing social enterprise that nurtures mental health professionals from a wide range of backgrounds to therapeutically support people who face exclusion and discrimination. This will be based on the unique training programme we will develop for our own people, based on our communities’ needs

  2. Have refreshed (or new) premises

  3. Have a specific support offer for Muslim Communities

  4. 4.All of our services will include lived experience leadership and support tailored to peoples’ economic circumstances

  5. Working with other organisations to build capacity to respond to increasing mental health need We will continue to learn from best practice, be innovative and lead the way forward guided by the views of our clients. We are positive, confident and optimistic about what we do and the future. It currently is a very challenging funding environment for and we are therefore all working very hard to protect services for our clients. We must continue to innovate and improve and demonstrate our impact. The Department of

13

Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Health Mental Health Strategy makes clear that as funding is reduced, the most effective services will get the most funding.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Constitution

Mind in the City, Hackney and Waltham Forest Ltd is a company limited by guarantee and a registered charity. It was incorporated on 2 October 1981 and the guarantee of each member is limited to £1. It was established under a Memorandum of Association which sets out its objects and is governed under its Articles of Association. On 3 November 2016, the charitable company changed its name from City and Hackney Association for mental health (CHAMH) Limited to Mind in the City, Hackney and Waltham Forest Ltd.

Organisational Structure

The Board of Trustees comprises a minimum of 8 and a maximum of 15 trustees including three honorary Officers of Chair, Vice Chair and Treasurer who are elected at the Annual General Meeting. Our board has a diverse range of experience, skills, backgrounds and identities. 4 members of our Influence and Involvement Group (people who are actively supported by our services) also attend each board meeting. A quarter of the trustees retire every year at the AGM and are eligible for re-election. The Board of Trustees meets on average 6 times a year including the Annual General Meeting. The Chief Executive of the charitable company also acts as Company Secretary.

Sub-Committees

The Board of Trustees is supported by three Sub-Committees the Finance Sub-Committee which meets up to 6 times per year, and the Impact and Assurance Committee and People Committees which meet up to twice a year. Our Memorandum and Articles of Association and our Scheme of Delegation were revised in 2021

Management

Trustees are responsible for decisions regarding strategic direction and policy formation. Day-to-day management of the charity is delegated to full-time employees who operate within defined terms of reference and authority. The Chief Executive reports to the Board of Trustees. The Chief Executive is supported by a Senior Management Team.

Governance

We have developed a new 5-year strategic plan (2022-2027) to focus our work in the post COVID Landscape, and refreshed our Values as being Connected, Fair and Brave The Core Themes are:

Grow – including develop further therapeutic supports for minoritized communities, Resource – Invest in digital resources, build further unrestricted income, Reach – capacity building to address rising mental health need, and Include – Providing support to people with complex or multiple needs.

14

Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

Affiliations & Partnerships

Mind is an independently funded charitable company, affiliated as a local associate to the National Association for Mental Health (“National Mind”). Membership enables us to access a nationwide network of charities working towards similar goals with shared values, and to engage in national issues and campaigns concerning mental health. We are also evaluated every 3 years under National Mind’s ‘Quality Manage (MQM) mark. We were last evaluated in 2020, and received two awards in the Mind Excellence

Awards- for Leadership and Governance, and for Equality and Diversity

We work with a number of partner organisations as principal, subcontractor, or in partnership as part of a network of service providers. We are increasing our collaborative work with other organisations to pool skills and resources and to deliver outstanding interventions. Our range of partners is extensive and includes local & national charities, local statutory services and educational and research organisations

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

The Trustees (who are also directors of Mind in the City, Hackney and Waltham Ltd for the purposes of company law) are responsible for preparing the Board of Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year. Under that law the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the result of the company for that period. In preparing these financial statements, the directors are required to: -

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the Trustees are aware: -

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislations in other jurisdictions.

The company is limited by guarantee without a share capital. Every member has undertaken to contribute to the assets of the company in the event of it being wound up, to an amount not exceeding £1

15

Mind in the City, Hackney and Waltham Forest Ltd

Trustees’ Report

For the year ended 31 March 2023

The number of trustees at 31 March 2023 was 9 (2022: 12)

The Charitable Company is controlled by the Board of Trustees.

This report has been prepared in accordance with the special provisions for small companies under part 15 of the Companies Act 2006.

Approved by the board on 28 November 2023 and signed on its behalf

Gayatri Darke

Chair

16

Independent auditor’s report

To the members of

Mind in the City, Hackney and Waltham Forest Ltd

Opinion

We have audited the financial statements of Mind in the City, Hackney and Waltham Forest Ltd (the ‘charitable company’) for the year ended 31 March 2023 which comprise the statement of financial activities, balance sheet, statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on Mind in the City, Hackney and Waltham Forest Ltd’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other Information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial

17

Independent auditor’s report

To the members of

Mind in the City, Hackney and Waltham Forest Ltd

statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists.

18

Independent auditor’s report

To the members of

Mind in the City, Hackney and Waltham Forest Ltd

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

Capability of the audit in detecting irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

19

Independent auditor’s report

To the members of

Mind in the City, Hackney and Waltham Forest Ltd

Use of our report

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Joanna Pittman (Senior statutory auditor) Date

for and on behalf of Sayer Vincent LLP, Statutory Auditor Invicta House, 108-114 Golden Lane, LONDON, EC1Y 0TL

20

Mind in the City, Hackney and Waltham Forest Ltd

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2023

For theyear ended 31 March 2023 For theyear ended 31 March 2023
Unrestricted
Note
£
Income from:
3
145,925
Employability
4
168,212
Wellbeing & Recovery
4
3,125,500
Rainbow MIND
4
10,187
5
67,859
4,489
3,522,172
6
57,913
Other Trading Activities
6
18,652
Advocacy and Advice
6
-
Employability
6
191,343
Rainbow MIND
6
28,544
Wellbeing & Recovery
6
3,158,898
3,455,350
7
66,822
-
66,822
Reconciliation of funds:
639,395
706,217
Investments
Total income
Other Income
Total funds carried forward
Donations and legacies
Charitable activities
Net movement in funds
Total funds brought forward
Expenditure on:
Raising funds
Transfers between funds
Net (expenditure) / income for the year
Total expenditure
Charitable activities
Restricted
£
-
126,960
479,629
131,385
-
-
2023
Total
£
145,925
295,172
3,605,129
141,572
67,859
4,489
Unrestricted
£
142,961
165,564
2,557,686
20,000
54,574
408
2,941,193
66,478
15,526
-
150,570
17,656
2,557,366
2,807,596
133,597
(1,530)
132,067
507,328
639,395
Restricted
£
-
197,776
576,285
67,412
-
-
2022
Total
£
142,961
363,340
3,133,971
87,412
54,574
408
3,522,172 737,974 4,260,146 841,473 3,782,666
57,913
18,652
-
191,343
28,544
3,158,898
-
-
-
137,225
144,621
479,403
57,913
18,652
-
328,568
173,165
3,638,301
-
-
-
195,465
68,335
574,323
66,478
15,526
-
346,035
85,991
3,131,689
3,455,350 761,249 4,216,599 838,123 3,645,719
66,822 (23,275) 43,547 3,350 136,947
-
66,822
639,395
-
(23,275)
38,959
-
43,547
678,354
1,530
4,880
34,079
-
136,947
541,407
706,217 15,684 721,901 38,959 678,354

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 19a to the financial statements.

21

Mind in the City, Hackney and Waltham Forest Ltd

Company no. 1589150

Balance sheet

As at 31 March 2023

As at 31 March 2023 As at 31 March 2023
Note
£
Fixed assets:
12
Current assets:
13
884,401
1,346,978
2,231,379
Liabilities:
14
(1,413,983)
16
17
19a
591,308
114,909
Total unrestricted funds
Net current assets
Provisions for liabilities
Defined benefit pension scheme liability
Creditors: amounts falling due within one year
Total charity funds
Designated funds
Cash at bank and in hand
Tangible assets
Debtors
Total assets less current liabilities
Restricted income funds
Unrestricted income funds:
The funds of the charity:
Total net assets
General funds
2023
£
74,910
£
1,711,605
1,410,307
2022
£
86,222
74,910
817,396
86,222
756,879
2,231,379
(1,413,983)
3,121,912
(2,365,033)
591,308
114,909
496,133
143,262
892,306
(2,864)
(167,541)
843,101
(6,664)
(158,083)
721,901 678,354
15,684
706,217
38,959
639,395
721,901 678,354

Approved by the trustees on 28 November 2023 and signed on their behalf by

Devora Wolfson Chair

22

Mind in the City, Hackney and Waltham Forest Ltd

Statement of cash flows

For the year ended 31 March 2023

For the year ended 31 March 2023
Cash flows from operating activities
Net income for the reporting period
(as per the statement of financial activities)
Depreciation charges
Dividends, interest and rent from investments
(Increase)/decrease in debtors
Increase/(decrease) in creditors
Increase/(decrease) in provisions
Net cash provided by / (used in) operating activities
Cash flows from investing activities:
Purchase of fixed assets
Interest Income
Cash and cash equivalents at the end of the year
Change in cash and cash equivalents in the year
Change in cash and cash equivalents due to
exchange rate movements
Cash and cash equivalents at the beginning of the
year
Net cash provided by / (used in) investing
activities
£
£
43,547
11,312
-
827,204
(954,850)
9,458
(63,329)
-
-
-
(63,329)
1,410,307
-
1,346,978
2023
£
£
136,947
11,314
-
(902,864)
432,769
43,683
(278,151)
-
-
-
(278,151)
1,688,458
-
1,410,307
2022
(63,329)
-
(278,151)
-
(63,329)
1,410,307
-
(278,151)
1,688,458
-
1,346,978 1,410,307

23

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

1 Accounting policies

a) Statutory information

Mind in the City, Hackney and Waltham Forest Ltd is a charitable company limited by guarantee and is incorporated in the United Kingdom.

The registered office address is 8-10 Tudor Road, Clapton, LONDON, E9 7SN.

b) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP FRS 102), The Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.

In applying the financial reporting framework, the trustees have made a number of subjective judgements, for example in respect of significant accounting estimates. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The nature of the estimation means the actual outcomes could differ from those estimates. Any significant estimates and judgements affecting these financial statements are detailed within the relevant accounting policy below.

c) Public benefit entity

The charity meets the definition of a public benefit entity under FRS 102.

d) Going concern

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern.

Over the next twenty one months (Apr23-Dec24) we are expecting to have a net deficit of around £120k, but this had been expected as part of the initial effect of the reduction in net income froM the well being network, alongside the rising cost of living costs. We had built up our free reserves in the previous two years in anticpation of this, and we will use these for this transistional period. By December 2024 we will still have the full level of reserves that is required by our Trustees, and we are forward planning to make sure that we move back to a financially balanced budget as soon as is possible for subsequent years.

There are no issues foreseen relating to our cash flows.

The trustees do not consider that there are any other sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period.

e) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

f) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank.

g) Fund accounting

Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.

Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes.

Designated funds are unrestricted funds earmarked by the trustees for particular purposes.

24

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

i) Allocation of support costs

Resources expended are allocated to the particular activity where the cost relates directly to that activity. However, the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function, is apportioned on the following basis which are an estimate, based on staff time, of the amount attributable to each activity.

Where information about the aims, objectives and projects of the charity is provided to potential beneficiaries, the costs associated with this publicity are allocated to charitable expenditure.

Support and governance costs are re-allocated to each of the activities on the following basis which is an estimate, based on share of total income received, of the amount attributable to each activity:

Raising funds 3%
Advocacy and Advice 0%
Wellbeing and Recovery 85%
Employability 7%
Rainbow MIND 4%
Trading activities 2%

Governance costs are the costs associated with the governance arrangements of the charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the charity’s activities.

j) Operating leases

Rental charges are charged on a straight line basis over the term of the lease.

k) Tangible fixed assets

Items of equipment are capitalised where the purchase price exceeds £1,000. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use. Major components are treated as a separate asset where they have significantly different patterns of consumption of economic benefits and are depreciated separately over its useful life.

Mind CHWF has entered into an agreement with National Mind to invest in 1/3 of the costs of fit-out of two shops. The net book value of this contribution to assets is recoverable in the event of termination of the agreement, and the assets remain the property of National Mind. We have capitalised our expenditure and depreciate the assets on a straight line basis 15% per annum.

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

25

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

1 Accounting policies (continued)

l) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

m) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

n) Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

o) Financial instruments

p) Pensions

Current eligible employees of the charity were entitled to join an Aegon pension scheme which is funded by contributions from employee and employer. The scheme offered is a defined contribution pension scheme. Contributions are recognised as they fall due.

The charity has a historical multi-employer defined benefit scheme. It is not possible for the company to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme. Long term liabilities include agreed deficit contributions to the scheme. See note 22 for the calculation basis.

q) Provision for maintenance of leasehold property

Each year, the trustees assess the requirement to set aside monies for periodic redecoration and repairs under the terms of the lease. A charge is made annually to the income and expenditure account over the life of the lease to account for accumulating dilapidations obligations.

r) Provision for redundancy

We have set aside funds for known redundancies as at year end. These are for two staff members totalling £9k

r) Taxation

As a registered charity, the Charitable Company is exempt from the payment of income and corporation tax in respect of its charitable activities. All the charities activities are charitable.

s) Employee benefits

Short term benefits including holiday pay are recognised as an expense in the period in which the service is received.

Termination benefits are accounted for on an accrual basis and in line with FRS 102.

26

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

Mind CHWF is the lead partner for the PTA consortium, and receives and disburses funds to other partner member organisations in the alliance. As Mind CHWF does not have a controlling interest in the selection and allocation of funds to partners, the income and expenditure associated with this activity has been removed from the accounts.

The total funds received and disbursed in the current and previous financial years are shown below, with the aggregated income and expenditure for Mind CHWF, including the conduit funding.

Total income from SOFA
Total expenditure from SOFA
Conduit expenditure
Total expenditure including
Conduit income
Total income including conduit
Unrestricted
£
-
3,522,172
£
772,694
737,974
Restricted
2023
Total
£
772,694
4,260,146
Unrestricted
£
-
2,941,193
£
2,072,796
841,473
Restricted
2022
Total
£
2,072,796
3,782,666
3,522,172
-
3,455,350
1,510,668
1,744,591
761,249
5,032,840
1,744,591
4,216,599
2,941,193
-
2,807,596
2,914,269
1,693,716
838,123
5,855,462
1,693,716
3,645,719
3,455,350 2,505,840 5,961,190 2,807,596 2,531,839 5,339,435

The balances of funds held by Mind CHWF for onward disbursement to PTA partners is shown in Note 13 Creditors, and detailed below.


detailed below.
PTA partner funds held in trust
The 2023 conduit fund total is made up of:
PTWA funds C/F 22/23
PTWA Creditors
2023
Total
£
374,969
2022
Total
£
1,233,476
261,579
113,390

Voluntary income comprises unsolicited donations, income from fundraising events, donations from service users and corporate giving.


corporate giving.
Other donations
Emergency grants for Covid-19
Fundraising events
Donations from service users
Donations received through portals
Larger individual and corporate donations
Total donations, legacies and other income
2023
Total
£
91,926
-
15,451
25,438
-
13,110
2022
Total
£
88,008

-
11,418
38,576

-
4,959
145,925 142,961

27

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

For the year ended 31 March 2023
4
Income from charitable activities
Big Lottery: Talent Match
Big Lottery: Way Ahead
National MIND
Other Income
Central Government Funds
Clinical Commissioning Groups
Hospital Trusts
Grant Giving Funders
National MIND
Other Income
Central Government Funds
Grant Giving Funders
National MIND
Other Income
5
Fundraising events
Furlough recovery
Faciities room hire
Mind shops profit share
Sub-total Rainbow MIND
Total income from charitable
activities
Other Income
Other Income
Sub-total Wellbeing & Recovery
Rainbow MIND
Education & Employment
Sub-total Education &
Employment
Wellbeing & Recovery
London Borough of Hackney
London Borough of Hackney
Hospital Trusts
Grant Giving Funders
Big Lottery: Building Better
Unrestricted
£
58,577
44,585
-
-
-
-
-
65,050
£
-
-
-
-
-
126,960
-
-
Restricted
2023
Total
£
58,577
44,585
-
-
-
126,960
-
65,050
Unrestricted
£
75,137
29,585
-
-
-
-
-
60,842
£
-
-
-
18,046
-
109,980
69,750
-
Restricted
2022
Total
£
75,137
29,585
-
18,046
-
109,980
69,750
60,842
168,212
1,677,682
-
356,089
599,127
384,010
95,792
12,800
126,960
2,744
-
-
372,368
-
67,193
37,324
295,172
1,680,426
-
356,089
971,495
384,010
162,985
50,124
165,564
1,619,373
-
243,197
261,316
400,215
33,585
-
197,776
-
-
-
455,129
-
111,157
9,999
363,340
1,619,373
-
243,197
716,445
400,215
144,742
9,999
3,125,500
-
-
10,187
-
479,629
-
-
131,385
-
3,605,129
-
-
141,572
-
2,557,686
-
-
-
20,000
576,285
-
-
67,412
-
3,133,971
-
-
67,412
20,000
10,187
3,303,899
131,385
737,974
141,572
4,041,873
20,000
2,743,250
67,412
841,473
87,412
3,584,723
Unrestricted
£
-
-
252
67,607
£

-

-
-
-
Restricted
2023
Total
£
-
-
252
67,607
Unrestricted
£
-
1,513
-
53,061
£
-
-
-
-
Restricted
2022
Total
£
-
1,513
-
53,061
67,859 - 67,859 54,574 - 54,574

28

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

6a Analysis of expenditure (current year)

Staff costs (Note 8)
Direct project costs
Subcontractors
Other staff related costs
Premises costs
Office & IT costs
Publicity & branding costs
Corporate costs
Audit, AGM & Trustee costs*
Depreciation
Support costs
Governance costs
Total expenditure 2023
Total expenditure 2022
Raising funds
£
16,408
-
-
-
-
317
18,470
-
-
-
Charitable activities Charitable activities Charitable activities Governance
costs
£
-
-
-
-
-
-
-
-
12,701
-
Support costs
£
360,309
392
-
28,836
166,852
104,581
1,872
39,578
-
4,888
2023
Total
£
2,554,278
15,198
1,183,933
46,472
167,413
152,750
20,964
51,578
12,701
11,312
2022
Total
£
2,115,593
17,495
1,080,535
49,875
179,427
142,320
24,690
13,740
10,730
11,314
Advocacy &
Advice
£
-
-
-
-
-
-
-
-
-
-
Wellbeing &
Recovery
£
1,814,994
11,695
1,136,665
16,973
561
47,458
500
-
-
-
Rainbow
MIND
£
122,713
-
23,823
560
-
226
122
-
-
-
Employability
£
239,854
3,111
23,445
103
-
168
-
12,000
-
-
Trading
activities
£
-
-
-
-
-
-
-
-
-
6,424
35,195
22,317
401
-
-
-
3,028,846
598,704
10,751
147,444
25,267
454
278,681
49,007
880
6,424
12,012
216
12,701
-
(12,702)
707,308
(707,307)
-
4,216,599
-
-
3,645,719
-
-
57,913 - 3,638,301 173,165 328,568 18,652 (1) 1 4,216,599 3,645,719
66,478 - 3,131,689 85,991 346,035 15,526 - -

29

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

6b Analysis of expenditure (prior year)

Charitable activities

Staff costs (Note 8)
Direct project costs
Subcontractors
Other staff related costs
Premises costs
Office & IT costs
Publicity & branding costs
Corporate costs
Audit, AGM & Trustee costs*
Depreciation
Support costs
Governance costs
Total expenditure 2022
Raising funds
£
23,777
-
-
-
-
673
18,446
-
-
-
Advocacy &
Advice
£
-
-
-
-
-
-
-
-
-
-
Wellbeing &
Recovery
£
1,455,341
13,340
1,068,780
15,079
47
41,582
-
-
-
-
Rainbow
MIND
£
68,758
502
-
446
-
255
100
-
-
-
Employability
£
262,099
3,564
11,755
775
-
442
-
5,000
-
-
Trading
activities
£
-
-
-
-
-
-
-
-
-
6,425
Governance
costs
£
-
-
-
-
-
-
-
-
10,730
-
Support
costs
£
305,618
89
-
33,575
179,380
99,368
6,144
8,740
-
4,889
2022
Total
£
2,115,593
17,495
1,080,535
49,875
179,427
142,320
24,690
13,740
10,730
11,314
42,896
23,192
390
-
-
-
2,594,169
528,627
8,893
70,061
15,666
264
283,635
61,368
1,032
6,425
8,950
151
10,730
-
(10,730)
637,803
(637,803)
-
3,645,719
-
-
66,478 - 3,131,689 85,991 346,035 15,526 - - 3,645,719

30

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

This is stated after charging / (crediting):

This is stated after charging / (crediting):
2023 2022
£ £
Depreciation 11,312 11,314
Operating lease rentals receivable:
Property 98,125 95,625
Other 1,618 1,618
Auditor's remuneration (excluding VAT):
Audit 12,100 10,000
Audit fee prior year overprovision 500 500

8 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

Staff costs were as follows:

Staff costs were as follows:
Agency staff costs
Pension costs
Social security costs
Salaries and wages
Locum staff and sessional staff costs
Redundancy costs
2023
£
2,036,179
219,455
111,526
32,251
127,239
27,628
2022
£
1,716,463
155,669
84,848
37,392
121,221
-
2,554,278 2,115,593

Within redundancy costs £16,102 was outstanding to be paid at the year end.

The number of employees whose emoluments exceeded £60,000 was as follows:

2023 2022
No. No.
£60,000 - £69,999 - 1
£70,000 - £79,999 1 -

Key management personnel of the charity comprise of the trustees and management with direct involvement with the financials of the charity. Key management personnel earned £210,329 in 2023 (2022: £188,251) including Employer’s NI and Pension contributions.

9 Staff numbers

The average monthly head count was 78 staff (2022: 67 staff) and the average monthly number of full-time equivalent employees (including casual and part time staff) during the year was as follows:


employees (including casual and part time staff) during the year was as follows:
Administration & support
Direct charitable work
2023
58
4
2022
48
4
62 52

31

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

10 Related party transactions

No Trustees were employed by the charitable company or received remuneration for their services during the year (2022: £nil).

No trustee were reimbursed expenses (2022: £Nil) incurred in the performance of their duties as trustees.

The trustees are covered by professional indemnity insurance, the cost of which was £1,176 (2022: £1,018).

11 Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

12 Tangible fixed assets

Tangible fixed assets
Cost
Depreciation
Net book value
At the start of the year
Additions in year
At the end of the year
At the end of the year
At the start of the year
Charge for the year
At the start of the year
At the end of the year
Leasehold
Improvements
£
284,555
-
Fixtures and
fittings
£
36,489
-
Equipment
£
165,947
-
National
Mind shops
£
42,834
-
Total
£
529,825
-
284,555 36,489 165,947 42,834 529,825
221,001
4,888
36,489
-
165,947
-
20,166
6,424
443,603
11,312
225,889 36,489 165,947 26,590 454,915
58,666 - - 16,244 74,910
63,554 - - 22,668 86,222

All of the above assets are used for charitable purposes.

13 Debtors

Debtors
Accrued Income
Contract Debtors
Prepayments
Other debtors
2023
£
388,573
160,807
335,021
-
2022
£
1,242,706
94,191
374,708
-
884,401 1,711,605

32

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

14 Creditors: amounts falling due within one year

Creditors: amounts falling due within one year
Trade creditors
Other taxes and social security
Funds held in trust - Psychological Therapies Alliance
Pension liability - one year
Other creditors
Pension creditor
Accrued expenses
Deferred income (note 15)
2023
£
145,272
207,636
34,100
3,820
461,965
180,665
374,969
5,556
2022
£
240,436
189,512
20,213
3,820
378,160
296,438
1,233,476
2,978
1,413,983 2,365,033

15 Deferred income

Deferred income comprises of funds received in advance for contract work not yet completed.

Balance at the beginning of the year
Amount released to income in the year
Amount deferred in the year
Balance at the end of the year
Creditors: amounts falling due after one year
Pension Trust (Falling due in more than 1 year but not more than 2 years)
Pension Trust (Falling due in more than 2 years but not more than 5 years)
2023
£
378,160
(378,160)
461,965
2022
£
305,837
(305,837)
378,160
461,965 378,160
2023
£
2,864
-
2022
£
3,820
2,844
2,864 6,664

16 Creditors: amounts falling due after one year

From April 2023 the annual payments to The Pensions Trust will remain at £3,820 , based on the actuarial valuation at 30 September 2022.

17 Provisions for liabilities

Provisions for liabilities comprises provision for future premises major repair work.

Provisions for liabilities comprises provision for future premises major repair work.
Balance at the beginning of the year
Charge for the year
Provision utilised during the year
Provision reversed during the year
Balance at the end of the year
2023
£
158,083
-
9,458
-
2022
£
114,400
43,683
-
-
167,541 158,083

33

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

18a Analysis of net assets between funds (current year)

Analysis of net assets between funds (current year)
Provision for liabilities
Net assets at 31 March 2023
Defined benefit pension asset / (liability)
Tangible fixed assets
Net current assets
General
unrestricted
£
-
761,713
(167,541)
(2,864)
Designated
£
74,910
39,999
-
-
Restricted
£
-
15,684
-
-
Total funds
£
74,910
817,396
(167,541)
(2,864)
591,308 114,909 15,684 721,901

18b Analysis of net assets between funds (prior year)

Analysis of net assets between funds (prior year)
Defined benefit pension asset / (liability)
Net assets at 31 March 2022
Net current assets
Tangible fixed assets
Provision for liabilities
General
unrestricted
£
-
660,880
(158,083)
(6,664)
Designated
£
86,222
57,040
-
-
Restricted
£
-
38,959
-
-
Total funds
£
86,222
756,879
(158,083)
(6,664)
496,133 143,262 38,959 678,354

19a Movements in funds (current year)

Movements in funds (current year)
Total restricted funds
Total designated funds
General funds
Maternity cover
Redundancy
Total funds
Education & Employment
Unrestricted funds:
Designated funds:
Rainbow MIND
Restricted funds:
Wellbeing & Recovery
Total unrestricted funds
Fixed Assets
At 1 April 2022
£
21,991
1,962
15,006
Income &
gains
£
126,960
479,629
131,385
Expenditure &
losses
£
(137,225)
(479,403)
(144,621)
Transfers
£
-
-
-
At 31 March
2023
£
11,726
2,188
1,770
38,959 737,974 (761,249) - 15,684
86,222
27,040
30,000
-
-
-
(11,312)
(17,041)
-
-
-
-
74,910
9,999
30,000
143,262 - (28,353) - 114,909
496,133 3,522,172 (3,426,997) - 591,308
639,395 3,522,172 (3,455,350) - 706,217
678,354 4,260,146 (4,216,599) - 721,901

The narrative to explain the purpose of each fund is given at the foot of the note below.

34

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

19b Movements in funds (prior year)

Movements in funds (prior year)
Total restricted funds
Total designated funds
General funds
Total unrestricted funds
Rainbow MIND
Wellbeing & Recovery
Fixed Assets
Maternity cover
Total funds
Unrestricted funds:
Restricted funds:
Education & Employment
Redundancy
Designated funds:
At 31 March
2021
£
19,680
(1,530)
15,929
Income &
gains
£
197,776
576,285
67,412
Expenditure &
losses
£
(195,465)
(574,323)
(68,335)
Transfers
£
-
1,530
-
At 31 March
2022
£
21,991
1,962
15,006
34,079 841,473 (838,123) 1,530 38,959
97,536
-
-
-
-
-
(11,314)
-
-
-
27,040
30,000
86,222
27,040
30,000
97,536 - (11,314) 57,040 143,262
409,792 2,941,193 (2,796,282) (58,570) 496,133
507,328 2,941,193 (2,807,596) (1,530) 639,395
541,407 3,782,666 (3,645,719) - 678,354

Purposes of restricted funds

General Fund

The general fund represents the accumulated net surpluses of the charity which have neither been restricted by conditions imposed by donors, nor have been designated by the Board of Trustees for specific purposes.

Fixed Assets Fund

This fund represents the net book value of fixed assets purchased using general funds. Fixed asset purchases will be added to, and depreciation will be charged against the fund.

Maternity Funds

These are funds set aside for known future maternity costs and to create a provision for a resonable expectation, based on our staff demographic, of expected maternity costs.

Redundancy Funds

We have designated funds of £30k for redundancy as our major contract is under tender in the coming year and it is extremely likley that there will be the need for redundancy payments to be made.

Restricted Funds

The charity receives restricted income from a large number of donors and it is not practical to disclose the opening balances, movements, transfers, and closing balances on every individual restricted fund. Restricted funds are disclosed in aggregate for each source except where the donor requires disclosure of a specific restricted fund in which case the details are included below.

Education & Employment

We have a variety of innovative education and employment services to develop clients skills including Aim4Work and Well@Work. The education services improve skills in English, Maths and English for Speakers of another language, as well as Information Communication technology.

Wellbeing & Recovery

We lead the City and Hackney Wellbeing Network, with seven partners focusing on mental health wellbeing, physical health, social networks, and daily living skills.

Rainbow MIND

We have secured a contract to develop, deliver and evaluate a culturally competent programme aimed at supporting the emotional and mental health needs of the LGBT community. This Government-commissioned research in this area seeks to reduce the health inequalities of the LGBT community.

35

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2023

20 Operating lease commitments payable as a lessee

Amounts receivable under non-cancellable operating leases are as follows for each of the following periods:

Over five years
Less than one year
One to five years
2023
2022
£
£
1,618
1,422
-
-
-
-
1,618
1,422
Equipment
2023
2022
£
£
1,618
1,422
-
-
-
-
1,618
1,422
Equipment
2023
2022
£
£
98,125
95,625
79,375
173,594
-
-
177,500
269,219
Property
2023
2022
£
£
98,125
95,625
79,375
173,594
-
-
177,500
269,219
Property
1,618 1,422 177,500 269,219

21 Legal status of the charity

The charity is a company limited by guarantee and has no share capital. The liability of each member in the event of winding up is limited to £1.

36