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2021-03-31-accounts

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Company Number 1589150 Charity Number 283329

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD (A company Limited by guarantee)

REPORT & FINANCIAL STATEMENTS

YEAR ENDED 31 MARCH 2021

Registered Charity Number: 283329 Registered Company Number: 1589150

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD
Contents
Company Number 1589150
Charity Number
283329
INDEX Page
Legal and administrative information 2
Trustees’ Report 3-17
Auditor’s Report 18-20
Statement of Financial Activities 21
Balance Sheet 22
Statement of Cash Flows 23
Notes to the Financial Statements 24-37

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Legal and Administrative Information Company Number 1589150 Charity Number 283329

Executive Committee Members:

Chair: Devora Wolfson (appointed April 2020) Devora Wolfson (appointed April 2020)
Treasurer: Ferhet Mohammed
Trustee: Jeremy Cohen
Trustee: Janis Grant
Trustee: Edmund Nkrumah (resigned 29/06/2021)
Trustee: Francois Jourdain
Trustee: Christopher Deeks
Trustee: Alina Cristina Jipa
Trustee: Nigel McKeverne
Trustee: David Truswell (appointed September 2020)
Trustee: Gayatri Darke (appointed March 2021)
Company Secretary: Vanessa Morris
Registered Office:
8-10 Tudor Road E9 7SN
Auditors: Sayer Vincent LLP Invicta House, 108-114 Golden Lane, London EC1Y 0TL
Bankers: National Westminster Bank Plc Amhurst Road Branch, London E8 1QZ
CCLA Investment Ltd Senator House, 85 Queen Victoria St., London EC4V 4ET

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Report of the trustees for the year ended 31 March 2021

The Trustees of Mind in the City, Hackney and Waltham Forest Ltd are pleased to present their annual report together with the audited financial statements of the charity for the year ended 31 March 2021 which are also prepared to meet the requirement for a directors’ report and accounts for Companies Act purposes.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting standard applicable in the UK and Republic of Ireland (FRS102).

OBJECTIVES AND ACTIVITIES

Serving the community since 1981, Mind in the City, Hackney and Waltham Forest (Mind CHWF) is a multidisciplinary provider of specialist mental health services. In co-production with our clients, we develop individualized and effective support plans, promoting both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention and mental/physical wellbeing for individuals at risk of developing mental health issues or who struggle with common mental health conditions.

We currently deliver a diverse mix of services and projects which allow us to deliver a holistic and needs focused approach. Our services for those in immediate need are the Wellbeing Network, Crisis Intervention at our Recovery Hub, easy-to-access Single Point of Entry referral and assessment service, Welfare Rights Case-working. Our services for those needing help to sustain their wellbeing are Counselling & Psychotherapy, Mindfulness courses, Welfare Rights Advice; the Recovery Hub day service; and Peer Support Services. Our services for those wishing to develop themselves further are Education and Employment. We provide services specifically developed and delivered by and for LGBT+ people and people from African Caribbean communities. We also engage with clients through our service user consultation forum hosted at our Recovery Hub on Homerton Row. We train residents to understand and support each other through periods of poor mental health. We provide work-based training to support people’s wellbeing at work - our particular focus is on supporting employees whose roles might put them at particular risk of distress.

We have 58 staff and 33 sessional workers. The number of active volunteers with us is currently 30. We currently support around 4500 clients a year.

Our Vision

We won’t give up until everyone experiencing a mental health problem gets both support and respect.

Our Mission

We will work in partnership with our clients and partners to provide the best possible services to people experiencing mental distress. We will develop innovative quality services which reflect expressed need and diversity and will influence policy and promote equal rights through campaigning and education. We will quickly adapt to the radical changing external environment.

Our Values

In all our work, we will promote our values which are as follows:

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Our Goals

Objectives for 2019-22

One of the main elements of our strategic direction is to make available our range of services to the residents of Waltham Forest and neighbouring boroughs. This is in anticipation of the STP process where tenders and funding will be on a regional rather than boroughs basis. Local CCGs are also being merged to work on a regional rather than borough basis.

In light of the emerging mental health challenges brought in by the pandemic, we reviewed our strategic plan objectives in summer 2020. We decided to place additional focus on supporting the mental health of people facing multiple challenges, including health inequalities.

The Pandemic brought led to a sudden significant increase in demand for our services, as well as considerable personal challenges for our staff and volunteers. We decided to expand the range of our digital services to support those able to access online support, creating a digital pathway for the Wellbeing Network. We provided targeted, and face to face, support to people most at risk of developing poor mental health, including programmes of support the mental health of keyworkers. We launched Pride in Mind, which supports GSD/LGBT people from diverse communities. We increased our outreach and connection to communities who are less likely to trust and access mental health services.

During the year we also launched two major new services in partnership with other organisations: our pilot Community Connectors programme, working with ELFT colleagues and our Wellbeing Network Partners to develop blended neighbourhood mental health teams;

The Integrated Substance Use service, with our partners Turning Point and Antidote @ London Friend.Pandemic lockdowns led us to revise our ambitious plans for unrestricted fundraising and we implemented a plan to reduce expenditure. Unfortunately, this included both furloughing some of our staff not in service delivery roles, and redundancies.

In line with the outcomes of our consultation and national and local priorities for mental health the following are our key priorities for 2019-2022: -

Strategic Objective One: Innovation:

We published the results of the Randomised Control Trial into the effect of the Radical Self-care (RadSec) therapy developed by Rainbow Mind on the wellbeing of GSD / LGBT people experiencing mental health challenges. This research showed that RadSec resulted in a statistically significant improvement in participants wellbeing, and significant improvements in symptoms of anxiety and depression. Participants were able to treat themselves with compassion and kindness.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Strategic Objective Two: Co-production:

In 2020 we continued to build our approaches to co-production, both through our co-production group, and through developing our approach to incorporating lived experience into how we deliver support for minoritised (e.g. through Rainbow Mind’s approach to developing lived experience leadership; our young Black men’s programme). We continued to develop roles for people with lived experience throughout our services, for example through our Welfare Rights services.

Co-production is a way of working that involves people who use health and care services, carers and communities in equal partnership; and which engages groups of people at the earliest stages of service design, development and evaluation. Coproduction acknowledges that people with ‘lived experience’ of a particular condition are often best placed to advise on what support and services will make a positive difference to their lives.’

The organisational co-production steering group has continued to meet fortnightly throughout the year, transferring to meeting on Zoom during the first Covid-19 lockdown. The membership of the group varies between meetings, it is regularly 3-4 people who have used our services and 2-3 staff members.

Co-Production within the organisation has 3 key aims:

Achievements throughout the year:

Specialist Peer Service (SPS)

Groups in the Wellbeing Network have continued to be facilitated and co-facilitated by peer leaders online throughout the year. Groups fully facilitated by peer leaders include Book Club and Crochet. Groups cofacilitated by peer leaders tend to be psychoeducational groups including sleep hygiene and understanding relationships.

The two-year funding for peer support from the Henry Smith Charity ended in September 2019. We received funding for peer support in January 2021. This allowed us to deliver a peer training programme in March 2021 which 12 new peer leaders attended, including additional modules from external facilitators on radical selfcare, creativity & mental health, and self-caring through the journey from patient to peer to professional. This new group of peer leaders are participating in the facilitation/co-facilitation of groups, as well as our peer telephone befriending service.

Strategic Objective Three: Tackling inequalities:

Following its launch in 2019, Irie Mind has been supporting people of African Caribbean Heritage to access tailored support. 2020 saw the launch of our IRIE Improving Access to Psychological Therapies service, which provides therapy for low mood and anxiety, adapting IAPT therapies to be more afro-centric. Nationally, IAPT therapies achieve worse outcomes for African Caribbean Heritage people - The IRIE team achieved an excellent 68% recovery rate. We also piloted an Enhanced IAPT approach (using trauma focused Cognitive

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Behavioural Therapy) for racialised people, achieving recovery rates of 71%.

We also devised and implemented a health inequalities focused approach to triaging and support for our commissioned services.

Strategic Objective Four: Sustainability:

To ensure our long-term sustainability we have developed unrestricted fundraising streams (which encompasses challenge events, corporate partnerships and mental health training) that is expected to bring around £300k a year. Unfortunately, due to the effects of COVID we did not get this level of income in 202021, but this is a strand that will serve us well in future years.

We have invested in a one-third share of two National MIND Retail outlets based at Dalston and Leytonstone. Although due to the pandemic we had a financial loss in 2020-21, this remains a sound financial investment that will also give us a chance to work with our National MIND colleagues and provide an access route to our clients.

Mind CHWF takes a business-minded approach to income generation. In the last three years we have increased our ability to secure funds, particularly from unrestricted sources, to protect ourselves from changes in the funding environment (such as the loss of a major contract).

Our short-term plan is to continue to grow with a Fundraising strategy focused on consolidation and replicating our successful programmes.

WELL BEING & RECOVERY

The City and Hackney Wellbeing Network focuses on helping people achieve positive outcomes across 4 domains: -

EMPLOYABILITY (incl Education & Welfare)

Mind in the City, Hackney and Waltham Forest continues to provide a variety of innovative education and employment services to develop clients’ skills, confidence and prospects via a number of funding streams.

Aim4Work is a partnership programme lead by Shaw Trust. The initiative is jointly funded by the Lottery Community Fund and the European Social Fund under the Building Better Opportunities programme, a commitment to invest in local projects to tackle the root causes of poverty, promote social inclusion and drive jobs and growth. The service supports people with common mental health problems living in Hackney and Waltham Forest.

Mental health problems are all too common in the workplace and it is the leading cause of sickness absence. A staggering 70 million work days are lost each year due to mental health problems in the UK, costing employers approximately £2.4 billion per year.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Unemployment is a well-recognised risk factor for mental health problems, while returning to, or getting work is shown to be positive for common mental health conditions.

Aim4Work is our specialist employability programme for people with common mental health conditions living in east London.

From 2020-21 the service worked with 92 clients with common mental health conditions achieving a 75% job entry, with 111% clients job retention rate at 26 weeks. Overall mental wellbeing of clients saw an improvement of 32%. The skills and capabilities of employment specialists are instrumental to delivering good Individual Placement and Support. Better employment outcomes are associated with high efficiency and time management, building strong relationships with clients and a focus on frequent face to face contact and having a person centred and collaborative approach. Collaboration is key when networking with employers.

Our Education Team facilitated courses in ICT, English, Maths, ESOL and Employability to 78 learners with a success rate of 75% success rate at non-accredited courses, 100% of non-regulated courses and 100% at overall Entry level 3 provision.

Several courses were cancelled due to the pandemic; however, the department maintained its excellent quality whilst adapting to the changing needs of government restrictions, managing to facilitate an excellent blended learning offer. The learning experience at Mind CHWF is geared to maximise social mobility and employability prospects and prepare people with mental health issues to live as independently as possible in the future and to make positive contributions to society.

Teaching, learning, and assessment are excellent as is the provision of Information, Advice and Guidance (IAG) and include delivery of ‘Employability’ modules at key points in the learners’ programme. All students have regular individual personal tutorials providing high-quality curriculum support, leading to excellent progress towards their individual outcomes. Our Education Service enjoys an established reputation for highquality provision and continues to be responsive to the needs of its students, the focus of all the services operations is, unequivocally, the students who are valued as individuals. This approach is underpinned by the way in which all areas of the curriculum work together, supported by input from our wellbeing and recovery services, to provide highly enriched, challenging and enabling programmes. Cross department, engagement and partnership with local community groups are excellent.

Only 8% of local people with Severe Mental Illness are in work; this year our Employment team supported 69 people into work using an IPS ‘lite’ model. The active support provided to individuals with mental health needs into paid employment is recognised as paramount in the recovery pathway and in helping people to stay well. The IPS programme forms an important part of model of care and support that focuses on hope, recovery, and control.

92% of clients experienced an increase in resources following a welfare rights intervention. The interactions between welfare advice, environment, socio-economic status, health and quality of life are complex and multifaceted. Welfare rights advice, through improving take-up of entitlements, has a positive impact on health and social wellbeing. Social benefits included reduction in relationship tensions caused by financial pressure and the ability to take part in a wider range of activities, lessening the sense of exclusion and loneliness. Health gains ranged from improved mood, reduced risk of relapse, mostly by directly acting on an immediate cause of acute stress threatening to trigger relapse; reduction in the vulnerability of clients to future problems through the development of improved coping mechanisms and reduction in anxiety.

A partnership lead by Renaisi, Project RISE (Refugees into Sustainable Employment) is supported through the Building Better Opportunities programme, funded by the Lottery Community Fund and European Social Fund (ESF). The programme is designed to support refugee communities, their families and individuals to gain the tools and skills necessary to find and sustain jobs they value – helping them to integrate and increasing confidence and wellbeing. On this initiative we have facilitated workshops to improve and support participants’ mental health and wellbeing, English language and conversation classes to improve peoples’ chances of entering employment and one-to-one sessions for those requiring additional support.

Well@Work is our specialist support group for those who are in employment but are struggling to maintain their mental health & wellbeing, taking place of an evening, monthly. We provide a holistic programme to

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

enable clients to build resilience and manage stress effectively. Topics covered include Stress Management, Assertive communication, Mindfulness, Nutrition, Maintaining a Work Life Balance, Emotional Regulation, Conflict Resolution and many more.

The fortnightly group supported 72 people. Themes such as Managing Stress, Mindfulness Techniques, Nutrition, Assertive Communication supported the majority of people to remain in employment and improve their wellbeing whilst at work.

EDUCATION SERVICE

The Education Service offers opportunities for students to improve their skills in English, Maths and Information Communication technology (ICT). We also facilitate courses for English for Speakers of other languages (ESOL).

Students thrive in our environment as they feel safe, nurtured and respected and our small and friendly classes mean students can gain skills, exam accreditation and confidence as part of their recovery, in a supported environment.

Accredited courses increase peoples’ employability and life chances and improves their confidence and selfesteem. Learners also had access to Information Advice and Guidance (IAG) employment support to consider volunteering, employment paid and unpaid.

Highly personalised programming ensured the ongoing development of social, work and personal development remained at the heart of the curriculum and learner experience. Improving students’ mental health, wellbeing and resilience is core.

WELFARE RIGHTS

The Welfare Rights Advice Service offers vital support with welfare benefits in multiple locations and out of the office via home visits, tribunal courts and assessment centres.

In the year 2020/2021 the Mind CHWF Welfare Rights continued to facilitate the Universal Credit Advice Service. In addition to there being Welfare Rights Advice provision in Waltham Forest and the City for the first time, this allowed us to recruit and train 5 ex-clients to work as paid Peer Support Workers within the Welfare Rights Team. With the support gained from this, the Welfare Rights team in Mind CHWF case-worked 273 clients this year and attained £600,000 in confirmed monetary outcomes for our clients, including a single arrears back payment for one individual of £14.5k. We continued to support the East London NHS Foundation Trust across two Community Mental Health Teams, further increasing our Welfare Rights provision to NHS patients accessing secondary care. We also employed a new specialist Welfare Benefits Adviser to work within the Community Connector Programme.

95% of clients experienced an increase in resources following a welfare rights intervention. The interactions between welfare advice, environment, socio-economic status, health and quality of life are complex and multifaceted. Welfare rights advice, through improving take-up of entitlements, has a positive impact on health and social wellbeing. Social benefits included reduction in relationship tensions caused by financial pressure and the ability to take part in a wider range of activities, lessening the sense of exclusion and loneliness. Health gains ranged from improved mood, reduced risk of relapse, mostly by directly acting on an immediate cause of acute stress threatening to trigger relapse; reduction in the vulnerability of clients to future problems through the development of improved coping mechanisms and reduction in anxiety.

The income and expenditure for Welfare Rights is included in the Financial Accounts under the Employment heading.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Public Benefit

All our charitable activities benefit the public by their nature, because we directly support people experiencing mental distress, and their relatives and friends in the City of London, and the London Boroughs of Hackney and Waltham Forest. We support our clients so that they can manage their mental health effectively and are thereby able to participate and contribute more fully in society as opposed to being marginalised and excluded. This also benefits the public as a whole through the improved engagement of our clients with society and their enhanced ability to contribute as members of the wider public.

Our services are widely available throughout the City, Hackney and Waltham Forest. Our clients can self-refer or come to us through a variety of agencies. The majority of our services are free, and any contribution expected from clients is in line with their ability to pay. Nobody is excluded from accessing our services on a financial basis.

We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities.

FINANCIAL REVIEW

TREATMENT OF PTA FUNDS

Mind CHWF is the lead partner for the PTA consortium, and receives and disburses funds to other partner member organisations in the alliance. As Mind CHWF does not have a controlling interest in the selection and allocation of funds to partners, the income and expenditure associated with this activity has been removed from the accounts.

The total funds received and disbursed in the current and previous financial years are shown in our accounts along with the funds currently being held on behalf of the Alliance.

REVIEW

We are reporting a surplus for the year of £15k, which is a strong performance during an exceptional COVID affected year. A loss of fund-raising opportunities led to a decrease in our revenue of £66k (with £47k paid back by the Government under the furlough scheme) to £2,795k (2019: £2,862k), and we have had to achieve some of the expenditure savings necessary by redundancies, furloughing, voluntary staff temporary pay sacrifice contributions.

In terms of projects, as well as being able to replace time expired projects, we have also managed to secure two high impacting projects:

Our third major project is the Wellbeing Network contract. We moved into year 7 of this contract in February 2021, and it is now guaranteed until March 2023. The project consists of a diverse network of seven local providers delivering community based mental health support services.

This forms the backbone of our service delivery in Hackney and reflects a new way of working in which we have a ‘commissioner’ role in deciding which organisations we work with. We are also paid in part on activity levels and this is a trend we expect to continue in future commissioning rounds. We have developed strong relationships with our subcontractors and delivery partners enabling us to flex delivery to meet local need whilst meeting contract outputs in full.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

These three projects gave us a net income (i.e. excluding sub-contractors income) of £1.05m in 2020-21, 52% of our total. The other net income is made up of:

As our capability to secure fund-raising income returns in 2021-22, and some of the larger projects move to a full year effect, we are expecting an increase of 27% to our net income - from £2.03m to £2.59m - in the next financial year.

We lead on a number of large local networks and alliances, and total subcontractor expenditure was £762k in 2020/21. This is expected to increase to circa £900k in 2021/22.

We have plans to further invest in our IT infrastructure in 2021-22 and replicate our service offer in Waltham Forest and over multiple geographical locations which will take investment over the next 2-3 years. The effect of COVID in 2020-21 has been significant, although we will maintain our major projects, and there will regrettably continue to be a greater need for the services that we provide.

We are planning for a balanced budget in 2021-21, and would be confident of meeting this aim.

Going Concern

The trustees have reviewed the charity’s current and future funding prospects in the light of the current economic and funding situation and taking into account the financial effect of COVID, and have reassured themselves of the charity’s ability to continue as a going concern. Our planning processes, including financial projections, have taken into consideration the current economic climate and its potential impact on the various sources of income and planned expenditure. We hold high cash levels and our Wellbeing Network contract is confirmed until March 2023 and other major contracts for periods up to five years.

We believe that there are no other material uncertainties that call into doubt the charity’s ability to continue in existence. The accounts have therefore been prepared on the basis that the charity is a going concern.

Investments Policy

The charity’s cash balances in excess of day-to-day operations are held in an instant access cash deposit account accruing interest at a variable interest rate. The policy governing investments is reviewed by the trustees periodically. The invested funds held on deposit achieved an average rate of 0.1%.

Reserves Policy

The trustees have set a reserves policy that requires reserves be maintained at a level that enables our activities to continue during times of unforeseen difficulties. We hold reserves for a number of reasons:

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

The trustees assess the level of reserves required on an annual basis and as required, should unforeseen difficulties present themselves. The Trustees calculate that Mind CHWF requires a minimum value of free reserves of £350,000. This is the absolute minimum required to ensure our ongoing ability to meet routine payments to staff and suppliers as they fall due and represent payment obligations relating to our building, contracted services supplied and back office staff that may need to be retained when overall contract volumes fluctuate or temporarily decrease. We aim to hold additional reserves to allow for investment in staff and infrastructure as well as the opportunity to pilot new approaches to working with clients and meet gaps in need identified by our clients that are not priorities of our funders.

Our current free reserves total £409,792 (2020: £404,849). Our high cash levels give reassurance that we are in a strong financial position.

Remuneration Policy

Mind in the City, Hackney and Waltham Forest Ltd are committed to equality of access to employment opportunities. Our aims are to:

All salary increases within scale ranges must be approved by the Chief Executive. All salary increases that involve a change of scale must first be approved by the Chief Executive, then the Finance Committee for final approval this includes key management personnel (except the Chief Executive, see below*). All roles are benchmarked internally and periodically, externally. Other factors considered are the charity’s ability to pay, the complexity of the role, the type and range of activities undertaken, geographical location and client groups.

*In the case of the Chief Executive any salary increase is approved by the Board of Trustees.

Key management personnel of the charity comprised of the trustees, the Chief Executive, the Deputy Chief Executive and the Head of Finance & Operations. The total employee benefits of the key personnel of the charity were £175,548 (2019-20: £196,021).

Further details on the breakdown of renumeration can be found in Note 8.

Volunteers Contributions

The charity is very involved in the community and relies on voluntary help. We offer a variety of supported volunteer placements in different projects across the charity. Safeguards have been implemented to ensure that that all volunteers are supported and given opportunities to increase their skills and expertise. 2020-2021 saw a significant increase in the number of volunteers providing welcomed support to the Charity, rising form 19 volunteers in 2019-20 to 42 in 2020-21. We estimate that our volunteers delivered a total of 47,284 hours of their time in 2020-21 (2019-20: 21,400 hours). Without their valuable contribution, moreover during covid, the numbers of clients we could help each year would reduce significantly.

Risk Management

Trustees have overall responsibility for risk management and to ensure that risks are monitored and reviewed on a regular basis. The SMT review risks as a monthly standing meeting agenda item, and the Finance SubCommittee monitors, reviews and updates the risk register at its meetings throughout the year, with key issues being reported to the Board. The Trustee Board reviews the full risk register on an annual basis.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Risks are considered in six key areas: financial; business and service delivery; reputational; governance; personnel; and infrastructure. External and Regulatory risks are accounted for within these categories where most appropriate. All identified risks are assessed for both the probability of occurrence and its potential impact on service delivery to give a gross risk. Existing controls are considered and any further mitigating actions specified, identifying the responsible person and the deadline for implementation. The risk management strategy forms part of the annual planning process. We have also developed community and unrestricted funding opportunities. The Finance and Business Development team work in an integrated way in approaching new opportunities to ensure we develop bids that reflect client need, funders expressed preferences and are modelled on sustainable structures. This has taken time to establish and historically we have entered contracts below full cost recovery or that were not in line with our strategy. We now follow a clear forward plan and a specific fundraising strategy.

We have expanded our Board to include new members with Finance, Fundraising, Pension and Legal skills. We continue to monitor our position with our Pension’s Trust historical deficit and have engaged a pension specialist to provide regular updated advice and guidance.

We have implemented budgets and management accounts reporting by individual project lines enabling us to see more quickly the performance of each of our delivery areas and identify and financial pressure points and take quick remedial action.

We have a specific role to oversee and develop our partners and subcontractors and we perform regular due diligence to ensure we are working with the best possible partners and to identify subcontractors who may no longer be able to deliver reliably.

We have in place an Employee Assistance Programme that has been well received by staff and have developed an internal programme of support including Mindfulness and yoga for staff. We have improved HR systems and processes and are integrating Wellbeing Plans into our Appraisal processes. We created a HR Working group with both staff and trustee members to oversee the implementation of a range of measures intended to improve staff retention and engagement.

We have invested in ICT– upgrading hardware that has come to end of life and laying the groundwork for a full move to Office 365 and a cloud-based IT infrastructure as well as upgrading our landline and mobile telephony solution. This transformation became a significant priority as we had to change to the changing work patterns (staff working from home and conducting assessments on-line) as a result of COVID.

The trustees are satisfied that these and all other risks in the register have been adequately assessed and that appropriate steps are taken to mitigate risk. The Board can therefore provide reasonable assurance that the major risks to which the Charity is exposed have been reviewed and systems have been established or planned, to manage those risks.

All new projects are subject to a Risk Assessment as part of their implementation. Project Managers are responsible for implementing mitigating actions identified in this plan. The Facilities Manager is responsible for drawing up a Health and Safety Risk Assessment, which covers non-service specific risks that impact on the entire organisation’s staff. We have support from external specialist Health and Safety services including regular audits to ensure compliance with latest recommendations.

Key risks identified for the year and ongoing are:

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

We have initiated a Bid Decision Matrix to respond to tenders in a co-ordinated way and identify trust and grant funding to complement our core contracts. In partnership with the SMT the team has stabilised our income base and continued to secure replacement funding for projects coming to an end

Information Governance

Mind in the City, Hackney and Waltham Forest Ltd is a data controller in its own right. Close attention is paid to data protection risks across the whole service, as a reflection of our concern for clients, and for the reputation of the charity. We submit a complaint IG Toolkit to the NHS each year as part of our compliance for delivery as an NHS IAPT provider. We will continue to monitor compliance with legal requirement and to provide support to our members to ensure confidentiality remains a foundation of the charity. We updated policies and procedures to reflect new GDPR requirements.

Fundraising Strategy and Approaches

The need for our work continues to increase, so we operate a strategy to identify ways to increase funding for our work. Work to develop this strategy included reaffirming our organisational values and assessing opportunities and risks for fundraising. We increased our fundraising projections, making sure we provide support to everyone who raises money for us.

This year, due to the pandemic and our main challenge events being postponed, we concentrated our efforts on Grants and Trusts fundraising, including several 'emergency' funding streams for which we achieved considerable success.

Additionally approaches included:

Workplace wellbeing and commercial training: We launched 'Mind in the City'- our corporate training and Wellbeing service targeted at City of London businesses. We also facilitated a record number of online mental health workplace wellbeing, training and consultancy to external organisations, receiving payment for these services.

We are a partner with National Mind for two retail outlets. We have contributed to renovation costs received a healthy return of 20% in the first year, and although we suffered a loss in 2020-21 due to the closure of shops under COVID restrictions we would expect the previous return on investment to continue from 2021-22 Mind CHWF does not use professional fundraisers or involve commercial participators. There have been no complaints about fundraising activity this year.

We adhere to fundraising regulatory bodies such as the Institute of Fundraising and are registered with the newly established Fundraising Regulator (which has replaced the Fundraising Standards Board). We continue to monitor amendments to the Institute of Fundraising’s Code of Fundraising Practice to make sure we comply with their fundraising practices and that our own operational policies are regularly updated. We are satisfied that we meet all current standards.

For many years, we have operated an ethical fundraising policy that restricts the type of organisations we will work with, and from which we accept, or reject, donations.

The Chief Executive Officer oversees these fundraising approaches to make sure we offer a high-quality service to donors and supporters. Fundraising operational policies and strategies are in place for all of our main fundraising areas: community and events fundraising, trusts fundraising, and corporate fundraising.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

PLANS FOR FUTURE PERIODS

The demand for services is increasing while local authorities and clinical commissioning groups are demanding more responsive and higher quality services but have less funding available. At the same time there is an increased impetus to direct payments and personalised services, creating a new market for voluntary sector providers to deliver services that were previously provided by the statutory sector.

Future Needs

The onset of COVID 19 and the desire to respond to social inequalities highlighted by BLM has created a significant increase in the needs of users accessing our services, and therefore a greater need for provision. Organisations like Mind are increasingly being asked to consider not only adult mental health care, but also provision for young people and older people, reflecting the Government’s strategy for a more ‘cradle-to-grave’, holistic approach to mental health services.

We are still working to meet the overall aims of our strategy through the following key priorities: -

We will continue to learn from best practice, be innovative and lead the way forward guided by the views of our clients. We are positive, confident and optimistic about what we do and the future.

It currently is a very challenging funding environment for and we are therefore all working very hard to protect services for our clients. We must continue to innovate and improve and demonstrate our impact. The Department of Health Mental Health Strategy makes clear that as funding is reduced, the most effective services will get the most funding.

HOW WE WILL MEASURE SUCCESS

We have agreed a core number of strategic KPIs which will indicate how successful we are at realising the ambitions of this 3-year plan. Our KPIs are: -

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

STRUCTURE, GOVERNANCE AND MANAGEMENT

Constitution

Mind in the City, Hackney and Waltham Forest Ltd is a company limited by guarantee and a registered charity. It was incorporated on 2 October 1981 and the guarantee of each member is limited to £1. It was established under a Memorandum of Association which sets out its objects and is governed under its Articles of Association. On 3 November 2016, the charitable company changed its name from City and Hackney Association for mental health (CHAMH) Limited to Mind in the City, Hackney and Waltham Forest Ltd.

Organisational Structure

The Board of Trustees comprises a minimum of 8 and a maximum of 15 trustees including three honorary Officers of Chair, Vice Chair and Treasurer who are elected at the Annual General Meeting. At least 2 trustees must be or have been users of mental health services and at least one quarter of trustees must be representatives of BME (Black and Minority Ethnic) communities. A quarter of the trustees retire every year at the AGM and are eligible for re-election. The Board of Trustees meets on average 6 times a year including the Annual General Meeting. The Chief Executive of the charitable company also acts as Company Secretary.

Sub-Committees

The Board of Trustees is supported by one Sub-Committee, the Finance Sub-Committee which meets up to 6 times per year. A Governance review took place in late 2020, with changes to our Memorandum and Articles of Association and our Scheme of Delegation to be presented for board consideration in January 2021.

Management

Trustees are responsible for decisions regarding strategic direction and policy formation. Day-to-day management of the charity is delegated to full-time employees who operate within defined terms of reference and authority. The Chief Executive reports to the Board of Trustees. The Chief Executive is supported by a Senior Management Team.

Governance

We continued to focus on our unrestricted fundraising activities. On World Mental Health Day 2020 we launched Mind in the City and continued to build our training and wellbeing service with the corporate sector.

This was the third year that we were involved in challenge events and although the Hackney Half Marathon and London Landmarks Half Marathon were cancelled due to the pandemic, we were proud that many of our London Landmarks runners supported Mind CHWF by completing their races in their own localities.

Edmund Nkrumah stood down during the year and the Trustees expressed their sincere gratitude for his contribution to the organisation.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

Affiliations & Partnerships

Mind is an independently funded charitable company, affiliated as a local associate to the National Association for Mental Health (“National Mind”). Membership enables us to access a nationwide network of charities working towards similar goals with shared values, and to engage in national issues and campaigns concerning mental health. We are also evaluated every 3 years under National Mind’s ‘Quality Management in Mind’ standard, for which we are currently accredited at Level 3 which is the highest level.

We work with a number of partner organisations as principal, subcontractor, or in partnership as part of a network of service providers. We are increasing our collaborative work with other organisations to pool skills and resources and to deliver outstanding interventions. Our range of partners is extensive and includes local & national charities, local statutory services and educational and research organisations.

STATEMENT OF TRUSTEES’ RESPONSIBILITIES

The Trustees (who are also directors of Mind in the City, Hackney and Waltham Ltd for the purposes of company law) are responsible for preparing the Board of Trustees’ Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year. Under that law the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the result of the company for that period.

In preparing these financial statements, the directors are required to: -

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware: -

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislations in other jurisdictions.

The company is limited by guarantee without a share capital. Every member has undertaken to contribute to the assets of the company in the event of it being wound up, to an amount not exceeding £1.

The number of trustees at 31 March 2021 was 12 (2020: 12).

16

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Trustees’ Report Company Number 1589150 Charity Number 283329

The Charitable Company is controlled by the Board of Trustees.

This report has been prepared in accordance with the special provisions for small companies under part 15 of the Companies Act 2006.

Approved by the board on 29 November 2021 and signed on its behalf

Devora Wolfson

Chair

17

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Independent Auditor’s Report Company Number 1589150 Charity Number 283329

Independent auditor’s report to the members of Mind in the City, Hackney and Waltham Forest Ltd.

Opinion

We have audited the financial statements of Mind in the City, Hackney and Waltham Forest Ltd (the ‘charitable company’) for the year ended 31 March 2021 which comprise the statement of financial activities, balance sheet, statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on Mind in the City, Hackney and Waltham Forest Ltd’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other Information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

18

MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Independent Auditor’s Report Company Number 1589150 Charity Number 283329

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

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MIND IN THE CITY, HACKNEY AND WALTHAM FOREST LTD Independent Auditor’s Report Company Number 1589150 Charity Number 283329

Capability of the audit in detecting irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of noncompliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Joanna Pittman (Senior statutory auditor) 8 December 2021

for and on behalf of Sayer Vincent LLP, Statutory Auditor Invicta House, 108-114 Golden Lane, LONDON, EC1Y 0TL

20

Mind in the City, Hackney and Waltham Forest Ltd

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2021

2021 2020
Unrestricted Restricted Total Unrestricted Restricted Total
Note £ £ £ £ £ £
Income from:
Donations and legacies 3 93,279 - 93,279 121,349 - 121,349
Charitable activities
Employability 4 154,508 306,745 461,253 224,222 318,463 542,685
Wellbeing & Recovery 4 1,784,851 340,868 2,125,719 1,923,533 94,628 2,018,161
Rainbow MIND 4 - 67,364 67,364 - 106,704 106,704
Facilities 4 143 - 143 1,550 - 1,550
Other Income 5 47,948 - 47,948 70,246 - 70,246
Investments - - - 1,540 - 1,540
Total income 2,080,729 714,977 2,795,706 2,342,440 519,795 2,862,235
Expenditure on:
Raising funds 6 63,589 - 63,589 78,367 - 78,367
Other Trading Activities 6 13,052 - 13,052 10,326 - 10,326
Charitable activities
Advocacy and Advice 6 - - - 255 - 255
Employability 6 198,503 294,924 493,427 296,714 314,909 611,623
Rainbow MIND 6 10,706 54,089 64,795 14,554 106,108 120,662
Wellbeing & Recovery 6 1,801,250 344,164 2,145,414 1,986,266 92,862 2,079,128
Total expenditure 2,087,100 693,177 2,780,277 2,386,482 513,879 2,900,361
Net (expenditure) / income for the year 7 (6,371) 21,800 15,429 (44,042) 5,916 (38,126)
Net movement in funds (6,371) 21,800 15,429 (44,042) 5,916 (38,126)
Reconciliation of funds:
Total funds brought forward 513,699 12,279 525,978 557,741 6,363 564,104
Total funds carried forward 507,328 34,079 541,407 513,699 12,279 525,978

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 19a to the financial statements.

21

Mind in the City, Hackney and Waltham Forest Ltd

Company no. 1589150

Balance sheet

As at 31 March 2021

Note
Fixed assets:
12
Current assets:
13
Liabilities:
14
16
17
19a
Total unrestricted funds
Total assets less current liabilities
Restricted income funds
Unrestricted income funds:
The funds of the charity:
Total net assets
General funds
Debtors
Creditors: amounts falling due within one year
Net current assets
Provisions for liabilities
Defined benefit pension scheme liability
Cash at bank and in hand
Tangible assets
Designated funds
Total charity funds
£
808,741
1,688,458
2021
£
97,536
£
731,467
895,118
2020
£
108,850
97,536
593,229
108,850
575,484
2,497,199
(1,903,970)
1,626,585
(1,051,101)
409,792
97,536
404,849
108,850
690,765
(34,958)
(114,400)
684,334
(43,956)
(114,400)
541,407 525,978
34,079
507,328
12,279
513,699
541,407 525,978

Approved by the trustees on 29 November 2021 and signed on their behalf by

Devora Wolfson Chair

22

Mind in the City, Hackney and Waltham Forest Ltd

Statement of cash flows

For the year ended 31 March 2021

Note
Cash flows from operating activities
Net income for the reporting period
(as per the statement of financial activities)
Depreciation charges
Dividends, interest and rent from investments
(Increase)/decrease in debtors
Increase/(decrease) in creditors
Net cash provided by / (used in) operating activities
Cash and cash equivalents at the end of the year
Change in cash and cash equivalents in the year
Change in cash and cash equivalents due to
exchange rate movements
Cash and cash equivalents at the beginning of the
year
Net cash provided by / (used in) investing
activities
Cash flows from investing activities:
Purchase of fixed assets
Interest Income
£
£
15,429
11,314
-
(77,274)
843,871
793,340
-
-
-
793,340
895,118
-
1,688,458
2021
£
£
15,429
11,314
-
(77,274)
843,871
793,340
-
-
-
793,340
895,118
-
1,688,458
2021
£
£
(38,126)
11,314
(1,540)
(311,769)
(410,975)
(751,096)
(25,020)
1,540
(23,480)
(774,576)
1,669,694
-
895,118
2020
£
£
(38,126)
11,314
(1,540)
(311,769)
(410,975)
(751,096)
(25,020)
1,540
(23,480)
(774,576)
1,669,694
-
895,118
2020
793,340
-
(751,096)
(23,480)
793,340
895,118
-
(774,576)
1,669,694
-
1,688,458 895,118

23

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

a) Statutory information Mind in the City, Hackney and Waltham Forest Ltd is a charitable company limited by guarantee and is incorporated in the United Kingdom.

The registered office address is 8-10 Tudor Road, Clapton, LONDON, E9 7SN.

b) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP FRS 102), The Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.

In applying the financial reporting framework, the trustees have made a number of subjective judgements, for example in respect of significant accounting estimates. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The nature of the estimation means the actual outcomes could differ from those estimates. Any significant estimates and judgements affecting these financial statements are detailed within the relevant accounting policy below.

The charity meets the definition of a public benefit entity under FRS 102.

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern.

The effect of COVID-19 creates a level of uncertainty for - in particular - the fund raising element of the organisation. However this is partly offset by an increase in project funding, and the Senior Management Team regularly reviews the financial position and takes appropriate actions accordingly.

The trustees do not consider that there are any other sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period.

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank.

g) Fund accounting

Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.

Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes.

Designated funds are unrestricted funds earmarked by the trustees for particular purposes.

24

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

h) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

i) Allocation of support costs

Resources expended are allocated to the particular activity where the cost relates directly to that activity. However, the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function, is apportioned on the following basis which are an estimate, based on staff time, of the amount attributable to each activity.

Where information about the aims, objectives and projects of the charity is provided to potential beneficiaries, the costs associated with this publicity are allocated to charitable expenditure.

Support and governance costs are re-allocated to each of the activities on the following basis which is an estimate, based on share ot total income received, of the amount attributable to each activity:

Raising funds 3%
Advocacy and Advice 0%
Wellbeing and Recovery 78%
Employability 17%
Rainbow MIND 2%
Trading activities 0%

Governance costs are the costs associated with the governance arrangements of the charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the charity’s activities.

j) Operating leases

Rental charges are charged on a straight line basis over the term of the lease.

k) Tangible fixed assets

Items of equipment are capitalised where the purchase price exceeds £1,000. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use. Major components are treated as a separate asset where they have significantly different patterns of consumption of economic benefits and are depreciated separately over its useful life.

Mind CHWF has entered into an agreement with National Mind to invest in 1/3 of the costs of fit-out of two shops. The net book value of this contribution to assets is recoverable in the event of termination of the agreement, and the assets remain the property of National Mind. We have capitalised our expenditure and depreciate the assets on a straight line basis 15% per annum.

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

over the period of the lease 4 years 3 years 15% per annum

25

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

p) Pensions

Current eligible employees of the charity were entitled to join an Aegon pension scheme which is funded by contributions from employee and employer. The scheme offered is a defined contribution pension scheme. Contributions are recognised as they fall due.

The charity has a historical multi-employer defined benefit scheme. It is not possible for the company to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme. Long term liabilities include agreed deficit contributions to the scheme. See note 22 for the calculation basis.

r) Taxation

As a registered charity, the Charitable Company is exempt from the payment of income and corporation tax in respect of its charitable activities. All the charities activities are charitable.

s) Employee benefits

Short term benefits including holiday pay are recognised as an expense in the period in which the service is received.

Termination benefits are accounted for on an accrual basis and in line with FRS 102.

26

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

Mind CHWF is the lead partner for the PTA consortium, and recieves and disburses funds to other partner member organisations in the alliance. As Mind CHWF does not have a controlling interest in the selection and allocation of funds to partners, the income and expenditure associated with this activity has been removed from the accounts.

The total funds received and disbursed in the current and previous financial years are shown below, with the aggregated income and expenditure for Mind CHWF, including the conduit funding.

Total income from SOFA
Total expenditure from SOFA
Conduit income
Total income including conduit
Total expenditure including
Conduit expenditure
Unrestricted
£
-
2,080,729
£
2,613,830
714,977
Restricted
2021
Total
£
2,613,830
2,795,706
Unrestricted
£
-
2,342,440
£
949,791
519,795
Restricted
2020
Total
£
949,791
2,862,235
2,080,729
-
2,087,100
3,328,807
2,182,342
693,177
5,409,536
2,182,342
2,780,277
2,342,440
-
2,386,482
1,469,586
1,366,956
513,879
3,812,026
1,366,956
2,900,361
2,087,100 2,875,519 4,962,619 2,386,482 1,880,835 4,267,317

The balances of funds held by Mind CHWF for onward disbursement to PTA partners is shown in Note 13 Creditors, and detailed below.

PTA partner funds held in trust
The 2021 conduit fund total is made up of:
PTWA funds C/F 21/22
PTWA Creditors
2021
Total
£
1,224,575
2020
Total
£
365,294
796,782
427,793

Voluntary income comprises unsolicited donations, income from fundraising events, donations from service users and corporate giving.

corporate giving.
2021 2020
Total Total
£ £
Fundraising events 15,387
62,115
Donations from service users - 50
Donations received through portals 11,002
22,332
Larger individual and corporate donations 33,145
29,951
Emergency grants for Covid-19 29,336 -
Other donations 4,409
6,901
Total donations, legacies and other income 93,279
121,349

27

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

Big Lottery: Talent Match
Big Lottery: Way Ahead
Grant Giving Funders
National MIND
Other Income
Central Government Funds
Hospital Trusts
Grant Giving Funders
National MIND
Other Income
Central Government Funds
Grant Giving Funders
National MIND
Other Income
London Borough of Hackney
Big Lottery: Building Better
Sub-total Wellbeing & Recovery
Rainbow MIND
Education & Employment
Sub-total Education &
Employment
Wellbeing & Recovery
London Borough of Hackney
Clinical Commissioning Groups
Sub-total Rainbow MIND
Facilities
Sub-total Facilities
Total income from charitable
activities
Hospital Trusts
Unrestricted
£
72,905
44,585
-
-
-
-
-
37,018
£
49,980
-
-
154,791
-
20,000
81,974
-
Restricted
2021
Total
£
122,885
44,585
-
154,791
-
20,000
81,974
37,018
Unrestricted
£
65,746
75,085
-
-
-
-
-
83,391
£
48,790
-
-
225,280
-
-
44,393
-
Restricted
2020
Total
£
114,536
75,085
-
225,280
-
-
44,393
83,391
154,508
1,429,480
-
193,968
14,579
-
20,948
125,876
306,745
3,475
-
-
270,317
10,042
53,630
3,404
461,253
1,432,955
-
193,968
284,896
10,042
74,578
129,280
224,222
1,727,968
7,152
144,310
-
-
25,503
18,600
318,463
9,995
-
-
-
42,234
42,399
-
542,685
1,737,963
7,152
144,310
-
42,234
67,902
18,600
1,784,851
-
-
-
340,868
7,934
22,138
37,292
2,125,719
7,934
22,138
37,292
1,923,533
-
-
-
94,628
97,664
9,040
4,378
2,018,161
97,664
9,040
4,378
-
143
67,364
-
67,364
143
-
1,550
111,082
-
111,082
1,550
143
1,939,502
-
714,977
143
2,654,479
1,550
2,149,305
-
524,173
1,550
2,673,478
Other Income
Fundraising events
Furlough recovery
Mind shops profit share
Other Income
Unrestricted
£
616
47,332
-
£
-
-
-
Restricted
2021
Total
£
616
47,332
-
Unrestricted
£
51,951
-
18,295
£
-
-
-
Restricted
2020
Total
£
51,951
-
18,295
47,948 - 47,948 70,246 - 70,246

28

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

6a Analysis of expenditure (current year)

Charitable activities

Staff costs (Note 8)
Direct project costs
Subcontractors
Other staff related costs
Premises costs
Office & IT costs
Publicity & branding costs
Corporate costs
Audit, AGM & Trustee costs*
Depreciation
Support costs
Governance costs
Total expenditure 2021
Total expenditure 2020
Raising
funds
£
40,348
-
-
-
-
-
9,446
-
-
-
Advocacy &
Advice
£
-
-
-
-
-
-
-
-
-
-
Wellbeing &
Recovery
£
1,001,889
6,348
745,909
17,180
-
36,269
-
-
-
-
Rainbow
MIND
£
44,700
12
8,063
24
-
1,291
-
-
-
-
Employability
£
414,096
941
2,185
1,007
-
887
-
-
-
-
Trading
activities
£
-
-
-
-
-
-
-
6,627
-
6,425
Governance
costs
£
-
-
-
-
-
-
-
-
9,475
-
Support
costs
£
166,610
-
6,533
6,306
141,452
76,774
1,212
23,379
-
4,889
2021
Total
£
1,667,643
7,301
762,690
24,517
141,452
115,221
10,658
30,006
9,475
11,314
2020
Total
£
1,645,129
35,641
805,525
76,953
138,997
122,911
22,752
29,194
13,040
11,314
49,794
13,496
299
-
-
-
1,807,595
330,488
7,331
54,090
10,473
232
419,116
72,698
1,613
13,052
-
-
9,475
-
(9,475)
427,155
(427,155)
-
2,780,277
-
-
2,901,456
-
-
63,589 - 2,145,414 64,795 493,427 13,052 - - 2,780,277 2,901,456
78,430 255 2,079,904 120,703 611,831 10,333 - -

29

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

6b Analysis of expenditure (prior year)

Staff costs (Note 8)
Direct project costs
Subcontractors
Other staff related costs
Premises costs
Office & IT costs
Publicity & branding costs
Corporate costs
Audit, AGM & Trustee costs*
Depreciation
Support costs
Governance costs
Total expenditure 2020
Raising
funds
£
25,532
40
-
210
-
318
17,179
-
-
-
Advocacy &
Advice
£
255
344
-
-
-
(344)
-
-
-
-
Wellbeing &
Recovery
Rainbow
MIND
Employability
£
£
£
823,019
37,188
458,088
26,531
178
3,756
726,920
55,000
23,605
28,252
1,274
2,041
150
-
84
39,059
4,190
5,316
2,932
76
-
-
-
3,000
-
-
-
-
-
-
1,646,863
97,906
495,890
423,020
22,269
113,258
9,245
487
2,475
2,079,128
120,662
611,623
Charitable activities
Wellbeing &
Recovery
Rainbow
MIND
Employability
£
£
£
823,019
37,188
458,088
26,531
178
3,756
726,920
55,000
23,605
28,252
1,274
2,041
150
-
84
39,059
4,190
5,316
2,932
76
-
-
-
3,000
-
-
-
-
-
-
1,646,863
97,906
495,890
423,020
22,269
113,258
9,245
487
2,475
2,079,128
120,662
611,623
Charitable activities
Wellbeing &
Recovery
Rainbow
MIND
Employability
£
£
£
823,019
37,188
458,088
26,531
178
3,756
726,920
55,000
23,605
28,252
1,274
2,041
150
-
84
39,059
4,190
5,316
2,932
76
-
-
-
3,000
-
-
-
-
-
-
1,646,863
97,906
495,890
423,020
22,269
113,258
9,245
487
2,475
2,079,128
120,662
611,623
Charitable activities
Trading
activities
£
-
-
-
-
-
-
-
-
-
6,425
Governance
costs
£
-
-
-
-
-
-
-
-
13,040
-
Support
costs
£
301,047
4,792
-
45,176
138,763
74,372
2,565
25,099
-
4,889
2020
Total
£
1,645,129
35,641
805,525
76,953
138,997
122,911
22,752
28,099
13,040
11,314
43,279
34,338
750
255
-
-
1,646,863
423,020
9,245
97,906
22,269
487
495,890
113,258
2,475
6,425
3,818
83
13,040
-
(13,040)
596,703
(596,703)
-
2,900,361
-
-
78,367 255 2,079,128 120,662 611,623 10,326 - - 2,900,361

30

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

7 Net (expenditure) / income for the year

This is stated after charging / (crediting):

This is stated after charging / (crediting):
2021 2020
£ £
Depreciation 11,314 11,314
Operating lease rentals receivable:
Property 93,125 72,384
Other 5,337 6,672
Auditor's remuneration (excluding VAT):
Audit 9,500 9,200
Audit fee 2019/20 overprovision (287) 2,580

8 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

Staff costs were as follows:

Staff costs were as follows:
Locum staff and sessional staff costs
Agency staff costs
Pension costs
Social security costs
Salaries and wages
2021
£
1,424,269
125,544
67,909
6,517
43,404
2020
£
1,354,019
139,568
66,567
1,750
83,225
1,667,643 1,645,129

The number of employees whose emoluments exceeded £60,000 was as follows:

2021 2020
No. No.
£60,000 - £69,999 1 -

Key management personnel of the charity comprise of the trustees and management with direct involvement with the financials of the charity. Key management personnel earned £175,548 in 2021 (2020: £196,021) including Employer’s NI and Pension contributions.

9 Staff numbers

The average monthly head count was 58 staff (2020: 59 staff) and the average monthly number of full-time equivalent employees (including casual and part time staff) during the year was as follows:

Direct charitable work
Administration & support
2021
39
6
2020
38
7
45 45

31

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

10 Related party transactions

No Trustees were employed by the charitable company or received remuneration for their services during the year (2020: £nil).

No trustee (2020: 1) were reimbursed expenses (2020: £500) incurred in the performance of their duties as trustees.

The trustees are covered by professional indemnity insurance, the cost of which was £1,018 (2020: £993).

11 Taxation

The charity is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

12 Tangible fixed assets

Tangible fixed assets
At the start of the year
Depreciation
At the end of the year
At the end of the year
At the start of the year
Cost
At the end of the year
Net book value
At the start of the year
Additions in year
Charge for the year
Leasehold
Improvements
£
284,555
-
Fixtures and
fittings
£
36,489
-
Equipment
£
165,947
-
National
Mind shops
£
42,834
-
Total
£
529,825
-
284,555 36,489 165,947 42,834 529,825
211,223
4,889
36,489
-
165,947
-
7,316
6,425
420,975
11,314
216,112 36,489 165,947 13,741 432,289
68,443 - - 29,093 97,536
73,332 - - 35,518 108,850

All of the above assets are used for charitable purposes.

13 Debtors

Debtors
Other debtors
Accrued Income
Contract Debtors
Prepayments
2021
£
317,155
46,322
444,758
506
2020
£
597,647
28,106
101,772
3,942
808,741 731,467

32

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

14 Creditors: amounts falling due within one year

Creditors: amounts falling due within one year
Deferred income (note 15)
Pension liability - one year
Funds held in trust - Psychological Therapies Alliance
Trade creditors
Other taxes and social security
Other creditors
Pension creditor
Accrued expenses
2021
£
95,944
87,272
16,109
11,844
305,837
153,949
1,224,575
8,440
2020
£
111,762
142,064
92,188
11,499
182,750
144,157
365,294
1,387
1,903,970 1,051,101

15 Deferred income

Deferred income comprises of funds received in advance for contract work not yet completed.

Balance at the beginning of the year
Amount released to income in the year
Amount deferred in the year
Balance at the end of the year
16
Pension Trust (Falling due in more than 1 year but not more than 2 years)
Pension Trust (Falling due in more than 2 years but not more than 5 years)
Creditors: amounts falling due after one year
2021
£
182,750
(182,750)
305,837
2020
£
180,666
(180,666)
182,750
305,837 182,750
2021
£
12,199
22,759
2020
£
11,844
32,112
34,958 43,956

From April 2022 the annual payments to The Pensions Trust will reduce from £11,844 to £8,090, based on the actuarial valuation at 30 September 2020.

17 Provisions for liabilities

Provisions for liabilities comprises provision for future premises major repair work.

Balance at the beginning of the year
Charge for the year
Provision utilised during the year
Provision reversed during the year
Balance at the end of the year
2021
£
114,400
-
-
-
2020
£
114,400
-
-
-
114,400 114,400

33

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

18a Analysis of net assets between funds (current year)

Net current assets
Defined benefit pension asset / (liability)
Net assets at 31 March 2021
Tangible fixed assets
Provision for liabilities
General
unrestricted
£
-
559,150
(114,400)
(34,958)
Designated
£
97,536
-
-
-
Restricted
£
-
34,079
-
-
Total funds
£
97,536
593,229
(114,400)
(34,958)
409,792 97,536 34,079 541,407

18b Analysis of net assets between funds (prior year)

Provision for liabilities
Defined benefit pension asset / (liability)
Net assets at 31 March 2020
Net current assets
Tangible fixed assets
General
unrestricted
£
-
563,205
(114,400)
(43,956)
Designated
£
108,850
-
-
-
Restricted
£
-
12,279
-
-
Total funds
£
108,850
575,484
(114,400)
(43,956)
404,849 108,850 12,279 525,978

19a Movements in funds (current year)

Movements in funds (current year)
Total restricted funds
Total designated funds
General funds
Total unrestricted funds
Fixed Assets
Unrestricted funds:
Designated funds:
Rainbow MIND
Restricted funds:
Wellbeing & Recovery
Total funds
Education & Employment
At 1 April
2020
£
7,859
1,766
2,654
Income &
gains
£
306,745
340,868
67,364
Expenditure &
losses
£
(294,924)
(344,164)
(54,089)
Transfers
£
-
-
-
At 31 March
2021
£
19,680
(1,530)
15,929
12,279 714,977 (693,177) - 34,079
108,850 - (11,314) - 97,536
108,850 - (11,314) - 97,536
404,849 2,080,729 (2,075,786) - 409,792
513,699 2,080,729 (2,087,100) - 507,328
525,978 2,795,706 (2,780,277) - 541,407

The narrative to explain the purpose of each fund is given at the foot of the note below.

34

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

19b Movements in funds (prior year)

Total restricted funds
Total designated funds
General funds
Total funds
Unrestricted funds:
Restricted funds:
Education & Employment
Fixed Assets
Designated funds:
Wellbeing & Recovery
Rainbow MIND
Total unrestricted funds
At 1 April
2019
£
4,305
-
2,058
Income &
gains
£
318,463
94,628
106,704
Expenditure &
losses
£
(314,909)
(92,862)
(106,108)
Transfers
£
-
-
At 31 March
2020
£
7,859
1,766
2,654
6,363 519,795 (513,879) - 12,279
95,144 - 13,706 - 108,850
95,144 - 13,706 - 108,850
462,597 2,342,440 (2,400,188) - 404,849
557,741 2,342,440 (2,386,482) - 513,699
564,104 2,862,235 (2,900,361) - 525,978

Purposes of restricted funds

General Fund

The general fund represents the accumulated net surpluses of the charity which have neither been restricted by conditions imposed by donors, nor have been designated by the Board of Trustees for specific purposes. The general fund represents the accumulated net surpluses of the charity which have neither been restricted by conditions imposed by donors, nor have been designated by the Board of Trustees for specific purposes.

Fixed Assets Fund

This fund represents the net book value of fixed assets purchased using general funds. Fixed asset purchases will be added to, and depreciation will be charged against the fund.

Restricted Funds

The charity receives restricted income from a large number of donors and it is not practical to disclose the opening balances, movements, transfers, and closing balances on every individual restricted fund. Restricted funds are disclosed in aggregate for each source except where the donor requires disclosure of a specific restricted fund in which case the details are included below.

Education & Employment

We have a variety of innovative eductaion and employment services to develop clients skills including Aim4Work and Well@Work. The education services improve skkills English, Maths and English for Speakers of another language, as well as Information Communictaion technology.

Wellbeing & Recovery

We lead the City and Hackney Wellbeing Network, with seven partners focusing on mental health wellbeing, physical health, social networks, daily living skills.

Rainbow MIND

We have secured a contract to develop, deliver and evaluate a culturally competent programme aimed at supporting the emotional and mental health needs of the LGBT community. This Government commissioned research in this area to seek to reduce the health inequalieties of the LGBT community.

35

Mind in the City, Hackney and Waltham Forest Ltd

Notes to the financial statements

For the year ended 31 March 2021

20 Operating lease commitments payable as a lessee

Amounts receivable under non-cancellable operating leases are as follows for each of the following periods

Over five years
Less than one year
One to five years
2021
2020
£
£
5,131
6,060
-
-
-
-
5,131
6,060
Equipment
2021
2020
£
£
5,131
6,060
-
-
-
-
5,131
6,060
Equipment
2021
2020
£
£
93,125
92,500
269,219
345,096
-
-
362,344
437,596
Property
2021
2020
£
£
93,125
92,500
269,219
345,096
-
-
362,344
437,596
Property
5,131 6,060 362,344 437,596

The charity is a company limited by guarantee and has no share capital. The liability of each member in the event of winding up is limited to £1.

36