# **ANNUAL REPORT AND ACCOUNTS** ## **YEAR ENDING 31 MARCH 2025** **The St Helena group consists of St Helena Hospice Limited, a UK based charity dedicated to delivering worldclass care to our community - supporting people in the last phase of life, as well as their families, friends and carers – alongside its commercial subsidiaries, which exist to generate vital funds in support of the charity’s mission.** St Helena Hospice a company limited by guarantee. Registered in England and Wales Number 01511841. Registered Charity Number 280919. Registered Office: Myland Hall, Barncroft Close, Colchester, CO4 9JU. ||**Contents**|| |---|---|---| ||About St Helena|**3**| ||Message from Chief Executive|**5**| ||What we achieved|**6**| ||-
Our Care|**7**| ||-
Nicky’s Story
-
Our Supporters|**9**
**11**| ||-
Our Retail|**12**| ||-
Our Lotteries|**12**| ||-
Our Subsidiaries
-
Our People|**13**
**15**| ||Financial Review|| ||-
Income & Costs|**16**| ||-
Investments
-
Reserves & Going Concern|**19**
**19**| ||Risks & Uncertainties|**21**| ||Governance|**22**| ||Environmental & Social|| ||-
SECR Disclosure|**24**| ||-
Energy Eficient Actions|**24**| ||-
Equality, Diversity & Inclusion|**25**| ||Securing Our Future|**26**| ||Statement of Trustee|| ||Responsibilities|**28**| ||Reference & Administrative|| ||Information|**30**| ||Independent Auditor’s Report|**31**| ||Financial Statements|**35**| 2 ## **Overview of the Hospice** Since opening our doors to our first patients in 1985, in this, our 40[th] anniversary year, St Helena remains committed to delivering world-class care for our community, supporting individuals in the final phase of life, alongside their families, friends, and carers. By addressing physical, emotional, and spiritual needs, we provide comfort and relief to those who need it most, offering personalised, holistic care to the people of northeast Essex, regardless of diagnosis or personal circumstances. While we respond to immediate medical needs, our work also extends to addressing the broader determinants of wellbeing across the region. We are dedicated to reducing health inequalities and ensuring that everyone in our community has fair and equitable access to the care and support they need. ## **Our Vision** Our Vision is to be a leader in caring. Our local community deserves world class care. We aspire to be the best, and to drive innovation, standards and excellence across everything we do. St Helena aims to foster integrated and person-centred care by aligning our efforts and sharing resources with others. We will actively work with health and care partners to ensure seamless coordination and cooperation across the healthcare system. Through these collaborative efforts, we will contribute to the overall improvement of population health outcomes and the delivery of high-quality end of life care in the region. ## **Our Approach** We measure the success of our work based on the ‘10 outcomes that matter’, which were set following consultation with the local public and professionals. 1. To identify and recognise people in the last 12 months of life 2. To inform people thought to be within the last 12 months of life and their families of the likelihood of death within the next 12 months, sensitively and honestly 3. To elicit and record people’s preferences for care during the last 12 months of life 4. To respect people’s preferences for care during the last 12 months of their life 5. To ensure people’s preferences for care are accessible to all parts of the health and social care system/end of life care system 6. To treat people at the end of life as individuals, with dignity, compassion and empathy 7. To control pain and manage symptoms for people during the last 12 months of life 8. To minimise inappropriate, unnecessary and futile medical intervention during the last 12 months of life 3 9. To ensure that people at the end of life have equitable access to flexible 24/7 end of life care services, irrespective of the place of care or the organisation/s providing care 10. To provide support to the families and other carers during and after their loved one’s end of life We track progress against these, striving to consistently improve these outcomes Safety and quality are at the heart of the care and support we provide, and we are proud of our Care Quality Commission (CQC) rating of Outstanding 4 ## Message from the Chief Executive…. At St Helena, we embody our core values to be **bold** , **passionate** , and **caring** . These principles drive our commitment to providing compassionate care and support to local people and their families facing incurable illness and bereavement in northeast Essex. We have a strong reputation for excellence in care delivery and were delighted to have our ‘Outstanding’ rating from the Care Quality Commission reconfirmed in May 2024. Last year we supported a total of 4,891 individuals, the most we have ever supported in one year and a 10% increase on our previous busiest year (2022-23). This reflects the success of our integrated service model and the immense commitment of our clinical teams to rise to the challenge of ever-growing demand for palliative and end of life care in our area. 2024-25 was also a year of significant change as we have worked to turnaround the financial deficits of the previous 2 years. Our NHS grant funding has not been increasing either in line with inflation or Agenda for Change pay awards and our grant funding does not reflect the extra activity we have been delivering. So, this has been a year where we have been gradually reducing the number of hospice inpatient beds we are operating and where we have had to make efficiencies in all areas. As a result of these changes, we are pleased to be back into financial surplus. Despite the progress made in the year, economic uncertainty and continuing cost pressures, exacerbated by the increase in employer National Insurance Contributions, National Minimum Wage and Agenda for Change (NHS) pay awards, mean we will have to go further in Securing Our Future by making more significant service changes to ensure all our care delivery is affordable and sustainable. 2024-25 is likely to be something of a high-water mark in the reach of our services, at least in the medium-term, as we ready ourselves for a programme of change in 2025-26 that will mean for the first time for several years we will be doing less not more. We remain steadfast in our commitment to excellence and maintaining access to palliative care in line with the national Ambitions and the NHS specification for specialist palliative care. We will continue to work to deliver holistic and personalised care, and address inequalities in both access and outcomes. I’m grateful to all our colleagues, volunteers, supporters, funders, and partners for their continuing support and goodwill. ## Mark Jarman-Howe, May 2025 5 WHATWE ACHIEVED 2024-25 The difference we made to local people April 2024 to •larch 2025 6.$99 iotd dÈYroÈ I yvKe5 L474 in 44J71 Cu Is IysinglePdfit whith ￿￿lled In dMiSSiorÉ ro U 3,927 wop*wlthwJr 1,900 (kn*￿￿e￿5115 n¥hI￿visItS 194 ¥%trethWthi J280- 965 fnmily m¢m*rs Jpwried ***** 0 1268 peq*5vppryW contact f￿ch￿l rse sper1￿15￿ t the Outstondirbg Ca￿£￿ICe&Re5lsfer pTell The difference our supporters made April 2024 to Ilarth 2025 781,937 1th15pwrk05Ed J £n9,927 rty5edt￿ £590,565 ffj15Ed I IS.129 ppopkfvlry otourpwtop 215.657mised 1.7BO.255 Itern5* Inwr (n 1,177 1 270- £4.129.786 h￿nIteMS D 690 £314.615 St Helena’s service delivery revolves around two multidisciplinary teams: 1. **Hospice MDT (Inpatient Care)** : Providing comprehensive care within our hospice facility. 2. **Hospice in the Home MDT (Community and Home-Based Care)** : Supporting patients and families in their own home. In the last year we have also developed our **Virtual Ward** , providing medically led specialist palliative care in the home as an alternative to a hospital or hospice admission or to facilitate a shorter length of stay in one of those settings. This has been so successful we have transitioned over the course of the year to a hybrid model of 50% inpatient care and 50% Virtual Ward care giving us more flexibility to meet patient preferences and helping us operate more cost effectively. Wrapping around these MDTs is our 24/7 SinglePoint palliative care coordination centre and end-of-life care hub which ensures seamless coordination across local providers, including GPs, district nursing, the acute hospital, out-of-hours services, and the ambulance service. From April 2024 we have also been delivering an integrated night community nursing service, having taken on district nursing activity overnight. We also operate the My Care Choices Register which captures and shares individuals’ wishes during their last year of life. ## **Compassionate Communities** In addition to the above services, we offer complementary and support services. We have a spiritual care team which support patients and families across denominations and beliefs. Our Spiritual Care Lead performs weddings and celebratory services, as well as funerals, for those under our care. Our Compassionate Communities program fosters collaboration with local providers and community groups. During the year ending March 2025, the Compassionate Communities network in northeast Essex, anchored by St Helena, has directly engaged more than 2,000 people in co-produced activities and reached over 20,000 others indirectly. More than 500 individuals attended educational sessions like _Demystifying End-of-Life Care_ and _Caring for Friends and_ Family, with 97% of Compassionate Conversations attendees reporting increased confidence in dealing with end-of-life issues. Importantly, _My Care Choices_ registrations at time of death have increased by approximately _2%_ , demonstrating real, measurable behaviour change in advance care planning. We were also very pleased to help secure Compassionate City accredited status for Colchester in June 2024 – the first city in the East of England to achieve this recognition, working with Colchester City Council and a range of local people and groups to achieve this. 7 ## **Bereavement Support** We provide bereavement services for both adults and children, regardless of the cause of their loss. At the start of the year, we launched **Forget Me Not** _,_ a private counselling service for feepaying clients. This service operates separately from our charitable bereavement support, which continues to be offered free of charge. Last year, we received 1,474 referrals for our free bereavement service. Forget Me Not was established in response to the growing demand for support, which our existing income could no longer fully meet. We recognised that some individuals are able and willing to pay for professional counselling, allowing us to extend our reach and offer support to more people. Importantly, all profits from Forget Me Not are reinvested into funding our core services at St Helena. We were able to support an additional 15 people through our fee-paying service last year with 77 sessions provided. 8 Family and friends meant the world to 40-year-old Jim Barrow. He enjoyed watching the football with his son Archie and dancing around the kitchen with his daughter Izzy in their family home. When he was diagnosed with stage 4 bowel cancer, Jim was determined to keep having adventures with his young children and wife, Nicky, 33. The family had a rollercoaster couple of years with Jim’s health as the cancer progressed. Jim was admitted to the Hospice for the third time, where he remained until he died in summer 2024. ## Nicky’s Story…. Jim was a big family man; all he wanted to do was to look after his family. He was amazing. We had a Hospice clinical nurse specialist who would visit us at home. I spoke to SinglePoint probably once a week, they were brilliant. They would always come back to me if they didn't have the answer there and then. A couple of times, we had rapid response nurses come out to see him just to check him over and just check he was OK, and they were amazing. Anytime that I was unsure, I never felt alone. I knew that there was always somebody I could call, even if I wasn't going to get an answer straight away. It was even just to unload a little bit, to explain this is what's going on. They were so kind and didn't make you feel like you were pestering them or anything like that. When the pain became unmanageable, it was decided to take Jim to the Hospice for round the clock care. The plan was for him to be there for two weeks, but it was nearly 15 weeks in the end. The nurses and the doctors were just incredible, they would always have something ready to try. There was always a plan and a back up plan if that didn’t work, which felt like it gave us that little bit of control back knowing there were options to try. Jim and I went out for dinner one night from the Hospice and then I stayed with him here. Everyone just did anything they could to try and make Jim's life, well, all our lives, that bit better. We had Izzy's 5[th] birthday in the lounge with cake and balloons and presents. We did an Easter egg hunt in the garden. We just brought everything, our lives, to the Hospice. It was the biggest relief that Jim was here at the Hospice. It was difficult managing the kids at home on my own, but it was one less stress for me knowing that he was here, safe and being looked after. We could come whenever we wanted. Some nights the kids would bring a pizza and we'd sit and have dinner together. I thought that Jim being here at the Hospice would make things worse and harder for everyone, but it was the biggest relief, the biggest turning point, just to make things a bit more manageable. He felt so safe here. I think that's why I've got such a connection to St Helena because for him it was his safe place. He was so well looked after, and his pain was managed, everyone just loved him and he loved everyone here as well. 9 We had family support from day one when we came in the first time. And later she helped me by giving me advice and support around how to tell the children that their daddy was going to die. Without her advice and support I would have put off the conversation, but she explained it’s better to prepare them a little while before that daddy isn’t going to get better so it didn’t come as a complete shock. I was open and honest with the kids even though all I wanted to do was protect them, but she made that awful conversation that little bit easier. So, it went from just checking in, seeing how we were, all the way through to now where the kids have had counselling with her. They’ve made memory boxes and lots of little keepsakes for different memories. They’ve worked on all their emotions and looked forward to coming to see her every week but now they don't feel like they need to because they're in a really good place. It's that whole cycle from the beginning, supporting us just checking in because Daddy's in here, to now supporting us because he is no longer here. Now I feel it's the most surreal, up and down feeling. I've experienced grief before when I lost my dad, but this is different because I've got two kids to look after. I don't have a choice; I’ve just got to go with it. One day I'll think oh we're great, we've got this and another day I think, how am I going to do this? It's just another massive roller coaster, but I don't have that constant fear anymore. Before when Jim was sick, I didn’t know what was happening one day to the next, I couldn't make a plan, I had no control over the situation, but now I can focus on the kids and making memories with them, that’s all that Jim would want. Before I knew what St Helena Hospice was, I thought it was going to be full of old people… dying. And there's an element of that, but it's so much more than that. The support isn't just for that person, it's for the whole family and the friends. The whole pain management side of things, I don't know what we would have done if he wasn't able to be cared for by St Helena. We wouldn't have been able to continue at home. Well, we couldn't continue, basically, they saved us. It sounds silly because he was having palliative care but it helped us as a family. St Helena saved us as a family and I will forever be thankful. 10 We are forever thankful to our supporters! This year saw the return of our flagship Midnight Walk event which raised nearly £60k and saw 681 walkers lighting up the streets of Colchester. We held our first Community Fun Day in Colchester last summer which was so much fun we are broadening to two this year! Pier to Pier returned raising £65k as 712 supporters walked for 7 or 14 miles along the beautiful Essex Coastline. Christmas Treecycle was our best one yet with 2,453 trees collected and over £40k raised. Each year, we feel so privileged and proud of the generosity of our community and the incredible support shown by those who turn out in their hundreds to attend our events or take part in regional and national fundraisers like the London Marathon on behalf of St Helena. We are equally grateful to our corporate partners, whose support— whether through event sponsorship, volunteer services, or workplace fundraising—makes a meaningful difference. Thanks to your collective efforts, over £150,000 was raised for St Helena in 2024-25. We are also fortunate to receive support from many Trusts, whose generous contributions totalled £334,171 in income last year. This vital funding provides essential budget relief and enables us to deliver services and opportunities that would otherwise not be possible. We are deeply grateful to everyone who supports us - whether by participating in or contributing to events, choosing St Helena as the focus of philanthropic efforts, making regular or one-off donations, or giving in memory of loved ones - your generosity helped raise over **£1 million** in 2024-25 to support the daily running costs of St Helena. It is always deeply humbling when individuals choose to leave a gift in their will or make a donation in memory of a loved one. In 2024-25, gifts in wills contributed an incredible **£2.3 million** - making a lasting difference to St Helena and helping us continue our vital work. 11 Our Retail portfolio comprises 25 stores across northeast Essex, featuring specialist outlets for furniture, music, books, vintage items, and clearance stock. In 2024-25, we welcomed two new additions, a general charity shop in Walton and our first-ever acquired café, Slice, located in Colchester town centre. Trading for the cafe is scheduled to begin in 2025-26. We were proud to see our well-loved BBB (Books, Brew and Boutique) named the East of England’s Favourite Charity Shop 2024 - a fantastic recognition of our team’s hard work and community support. While the sector has experienced a decline in revenue from donated sales despite an increase in transaction volumes, challenges with the continued reduction in rag rate (a drop of 30% since 2022), and overall performance against budget being below expectations, we are still celebrating nearly £1 million in profit generated for vital causes (excluding allocation of support and governance costs). Recovery strategies are already being developed to strengthen performance in the year ahead. During the year, a strategy focused on expanding the variety and volume of new goods proved successful, resulting in a 55% increase in revenue and a 52% rise in profit. “I support in lots of ways through donating to the charity shops, so am happy to play to do my bit.” _**St Helena supporter**_ We operate two national lotteries – **Your Hospice Lottery** supporting UK-based hospices, and **Make a Smile,** supporting UKbased charities. We are proud to help generate vital funds for our 36 partners, including St Helena. In 2024-25, St Helena supporters raised £782k for our charity through lottery ticket sales. During the year, we made the strategic decision to outsource the administrative management of our lotteries to Starvale. This move aims to improve cost-effectiveness and allow our lottery team to concentrate on growth and expanding our partnership platform. In December 2024, we launched our first-ever Superdraw which was a great success - generating an additional **£372,891** in ticket sales and awarding two lucky winners with Christmas bonuses of £5,000 and £10,000! While canvassing challenges during the year caused a decline in overall draw numbers, attracting new players and driving growth remains a key priority for 2025-26. To address this, we have adapted our recruitment strategy, allowing us to collaborate in new ways with both trusted and new agencies to expand our player base and deliver greater returns for St Helena and our 35 partner organisations. 12 ## **St Helena Care Services** Our private domiciliary care business experienced a year of significant change and growth. While we remain fully committed to delivering highquality care to our fee-paying private clients, (which in 24-25 was delivered through our franchise arrangement with Radfield Home Care in support of St Helena), we also made a strategic decision to expand our reach. By leveraging our commissioning relationships with local NHS and Council partners, we began tendering for contracts via St Helena Hospice Limited, with care delivery outsourced to our specialist colleagues at St Helena Care Services. This decision led to a 486% increase in income, rising from £216k in 2023-24 to £1,266k in 202425. While the service remained loss-making over the full year, the growth in commissioned services, alongside the stabilisation of an expanded staffing base, resulted in a turnaround in profitability in the latter part of the year. The business is now on track to meet its budgeted surplus for 2025-26, with all future profits to be fully gifted to St Helena in support of core charitable services. ## **St Helena Creative Services** Our franchise business in partnership with Creation Station commenced trading in early 2024, with this reporting period covering its first 15 months of operation through to 31 March 2025. The business was launched with the aim of becoming a profit-generating venture, leveraging the established and well-recognised brand and operating model of Creation Station to offer creative outlet solutions in Colchester and the surrounding area. Its primary income streams came from children’s parties, after-school clubs, and school holiday programmes, with ambitions to expand into delivering creative activities in care homes and, as a community interest company, secure funding to provide workshops and events in charitable settings such as our own hospice. Whilst growth during the period was steady, it remained modest, and it was determined that significant further investment would be needed to scale the business to profitability. In the current challenging external economic climate, the decision was made for the company to terminate its franchise agreement on 31 March 2025. As part of the strategic review of the group’s activities, the directors are considering longer term plans for the company. The company is not expected to trade in 2025-26, however the directors remain confident that in the longer term profitable opportunities can be developed in order to deliver returns to the ultimate parent charity St Helena Hospice Limited. 13 **St Helena Cleaning Services** Our commercial cleaning business celebrated its first birthday in July 2024, and this reporting period reflects its first full year of trading. Growth has been rapid - though not without its challenges - as we worked to balance the recruitment of new staff with the establishment of effective operational processes. Thanks to the hard work, adaptability, and dedication of our teams, significant progress has been made, and the business is now on a stronger footing with growing signs of sustained success. Deliberate investment was made during the year to strengthen our management infrastructure, ensuring appropriate support for the growing business and to allocate dedicated resources for a stronger sales focus to drive continued growth. Income grew steadily from £108k in Quarter 1 to £323k in Quarter 4, resulting in a total annual turnover of £921k. Financial performance for the year resulted in a loss, as anticipated, reflecting our strategic decision to invest in strengthening the business platform to support sustainable future growth. The three-year business plan projects significant profitability, with 2025-26 on track to deliver financial results in line with the business model. All future profits will be fully reinvested in St Helena to help reduce the funding gap and support the sustainability of our core services. _**"We have been customers of Total Clean since October 2023, and we are very pleased with the standards that they deliver. From the day-today cleaning standards to the monthly audits, I feel confident that we have made the right choice with our cleaning requirements. Thank you Total Clean!"**_ 14 We have the very best people at St Helena – individuals who truly embody our values of being **bold** , **passionate** , and **caring.** Their empathy and dedication shine through as they support others through some of life’s most difficult moments. St Helena could not operate and achieve what it does without the incredible and selfless support of its volunteers. **475 Employees** Whether employed in delivering world-class care as part of our frontline team, passionately driving income generation in increasingly challenging circumstances, or working diligently behind the scenes to support colleagues and operations - every individual plays a vital role. Together, we ensure that St Helena continues to fulfil its charitable mission with dedication and heart. As we celebrate our 40[th] year we are also recognising some volunteers who have amazingly been with us from the very beginning! **906 Volunteers** **A heartfelt thank you to all our staff and volunteers!** We are truly grateful for your continued care, dedication, and commitment. Every act of kindness, every hour given, and every effort made helps us make a real difference. Thank you for being the heart of what we do. **19 Corporate Volunteer Organisations** **49 Work Experience Placements** Our volunteers bring a range of skills from a wide and diverse background – from corporate volunteer days to those who give their time week after week, we are immensely grateful! From maintaining our beautiful gardens, working in our Retail shops and cafes, supporting our Finance and People & Culture teams, marshalling and cheering on participants at events, to overseeing the governance of the whole charity – the generosity of our volunteers simply knows no bounds! **200,000 Volunteering Hours!** 15 Despite the ongoing challenges St Helena continues to face, we have had a highly successful **£623k** financial year, delivering a surplus of compared to a budgeted deficit of £300k. increased by 22%, rising from £18.8m in 2023-24 to over £23m in the year ending March 2025. This income has been generated across a range of revenue streams, with grants, retail, lottery and legacies accounting for 85% of income. The main areas of year-on-year growth were a £1.4 million increase in legacy income and the expansion of our commercial activities, most notably through Total Clean in support of St Helena (£670k increase in turnover) and St Helena Care Services Ltd. The latter delivers private domiciliary care during the year, via Radfield in support of St Helena, alongside care services commissioned by the parent Charity. These commissioned services, funded through grant income, account for £1million increase in grant income during the year. A further £770k was achieved through a newly commissioned night integration service and supporting East Suffolk and Northeast Essex Foundation Trust with a 3 month winter resilience project to alleviate the pressures being faced with overcrowding in Colchester Hospital over the winter months. 16 have also risen, but by 14%, growing to £22.8m in 2024-25 from £20m in the prior year. The cost of delivering our medical and clinical services was maintained at the previous year’s level. However, this was only possible by reducing the scope of services, including a decrease in available bed spaces in our in-patient unit from 18 to 12, then further reduced to 8 throughout the year. This adjustment allowed us to implement a recruitment freeze and align staffing levels with the reduced provision. A significant increase in the National Minimum Wage was the primary driver behind the £829k rise in the cost of operating our Retail service. At the same time, income was constrained by the ongoing cost of living crisis and lower returns from donated goods, resulting in a modest income increase of just £69k. Collectively, these factors led to a real-term reduction in Retail profitability of £759k. Our Lottery business continues to perform strongly, delivering £1.35 million in profitability (before allocation of support and governance costs) in 2024-25. An increase of £76k compared to the previous year, despite a decline in ticket sales. Effective cost management offset a £178k drop in income, preserving overall profitability. In the second half of the year, we implemented a strategy focused on expanding our player base and securing new partners. This investment will continue into 2025-26, with the aim of boosting revenue and supporting long-term growth. In 2024-25, we made a deliberate and significant investment in our subsidiary commercial businesses to strengthen the infrastructure and establish a solid platform for future growth. These investments were approved in alignment with clearly defined income targets and three- 17 year business plans, ensuring that the path to sustainable profitability remains both realistic and measurable. St Helena Care Services continues to provide private domiciliary care. During the year, services were expanded to include commissioned care in the home, delivered in partnership with the parent charity, St Helena Hospice. Over £1m of contracted care was delivered across a range of commissioned services including Home Ward, the Night Owls service and Transition of Continued Healthcare supporting patients being discharged from hospital. While the subsidiary did not achieve an overall profit for the year, this was expected as 2024-25 was a transition year for the business and it returned to profitably by the final months. With commissioned contracts already secured, the 2025-26 budget projects continued and growing profitability, positioning the enterprise to deliver an overall profit in the coming year. St Helena Cleaning Services, which consists of the Total Clean in support of St Helena franchise business, completed its first full year of trading in 2024-25. Income grew steadily from £108k in Quarter 1 to £323k in Quarter 4, resulting in a total annual turnover of £921k. Of this, £139k was generated through services provided internally to the St Helena Group, bringing cleaning operations for several office premises in-house. Although the business did not achieve profitability in its first full year (largely due to strategic investment in management infrastructure) a revised costing model has since been introduced. This model balances competitive pricing with appropriate contribution to St Helena. Combined with a targeted sales strategy that leverages Total Clean in support of St Helena’s unique value proposition - offering high-quality, value-for-money cleaning services that also supports a local charitable cause - the business is on track to meet its profitability goals in 2025-26. St Helena Creative Services C.I.C. incurred a loss during the extended reporting period covered by these accounts. As outlined in the preceding Subsidiaries section, there are no plans for the company to trade in 2025-26 however the directors remain confident that in the longer term profitable opportunities can be developed in order to deliver returns to the ultimate parent charity. 18 During the year ended 31 March 2025, a previously dormant short-term investment account with CCLA was reactivated, and a more proactive investment strategy was adopted. This involved reducing the balance held in lowinterest current accounts and reallocating funds into CCLA’s high-interest short-term deposit account. As a result, interest income increased by 39% compared to the previous year. In Summer 2024, a strategic decision was made to transfer our investment portfolio from Rathbones to Charles Stanley. As part of this transition, we chose to release cash held by fund managers, resulting in recognised disposal proceeds within the accounts. We also made the deliberate decision to lower the risk profile and recognised this would result in lower returns. By year-end, the value of the investment portfolio had declined by £57k—a disappointing yet unsurprising outcome given the global economic conditions in March 2025. Despite this short-term reduction, the Trustees remain confident in the long-term strategy adopted, and it is anticipated that the portfolio will recover and grow in value over time. We end the year with a healthy £12 million in reserves, representing a £623k increase on the prior year. Restricted funds total £452k and comprise various balances, the most significant of which is £387k raised through a capital appeal. These funds were originally intended for the new home for St Helena project, which has since been indefinitely paused. However, there remains potential to utilise this funding meaningfully to enhance or expand our assets. Other restricted balances relate to specific donations or Trust income, where projects are either underway or planned for future expenditure. 19 During the year, the Board of Trustees approved the creation of a new designated fund, named **Fit for Future** , to recognise the need for investment in infrastructure following significant organisational growth in recent years. Existing resources and systems have become stretched, prompting the identification of key areas requiring support. A “wishlist” of potential investment opportunities was developed and assessed based on the value each would bring to the organisation. Examples include the replacement of outdated software and the introduction of new roles to support operations in recently launched commercial ventures. An initial £700k was allocated to this fund, of which £18k was spent during the year to fund two new operational roles (with a part-year financial impact). Further investment utilising this fund is expected in the next 2-3 financial years. To facilitate the creation of the new fund, the Board approved a £1.2 million reduction in the balance of the Fixed Asset Fund. This adjustment brought the remaining balance more in line with the net book value of freehold property, rather than the organisation’s total tangible assets. The revised balance was considered appropriate as it no longer reflects reserves that, while tied up in assets, are more immediately available in liquid form. The remaining £500k was transferred to increase the Hospice Capital Fund. Towards the end of the financial year, the Government announced additional capital funding for hospices, to be administered and distributed by Hospice UK. The amount allocated to each hospice was determined using a formula based on organisational size and revenue levels. The funding came with strict conditions: it could only be used for capital investment and had to be fully spent by 31 March 2025 or otherwise returned. While this funding does not address the ongoing shortfall in operational funding amidst rising costs, we are nonetheless appreciative of any additional income. Fortunately, we had undertaken sufficient capital investment during the year to meet the eligibility requirements. As a result, we received a capital grant of £237,083, with the possibility of further funding in 2025-26, subject to continued eligibility. In accordance with accounting requirements, this grant was recognised as restricted income in the year through the Statement of Financial Activities. It was subsequently transferred to the newly created designated **Government Capital Grant** fund and will reduce over time in line with the depreciation of the related capital assets. £12,824 of depreciation has been allocated against these assets in the year ending 31 March 2025, reducing the fund balance at year end to £224,259. The designated **Hospice Capital Fund** was increased by £500k during the year so the balance at year end is now £3,500k. The intention of this fund was initially to earmark reserves for investment in developing a new-build hospice at an alternative site, however, this project has been suspended due to the current financial challenges being faced. These funds remain designated as it is recognised that investment of some nature in the infrastructure of the hospice will be necessary in the medium term, whether that is at a different location or renovating and refurbishing existing premises. At 31 March 2025 the charity’s free reserves (defined as undesignated, unrestricted general reserves not tied up as fixed assets) stood at £3,942k (2024 £3,468k) comfortably exceeding the agreed collar threshold of £3,300k. This strong reserve position, alongside the organisation’s overall financial health, provides the Board with sufficient assurance to confirm the organisation remains a going concern. There is no material uncertainty regarding our ability to continue operating for the foreseeable future. 20 St Helena has a risk management strategy that comprises: - Maintaining a risk register covering all parts of the organisation. This identifies which risks need to be escalated across the organisation to the different levels of management - Regular reviews of the risks the charity may face by Senior Leadership and the Boards of the main Charity and Trading company. - Establishment of systems and procedures to mitigate risks identified in the plan. - Maintaining adequate insurance cover. The charity has identified the following significant strategic risks and manages them as follows: |**Risk Identifed**|**Mitigation**| |---|---| |Potential reduction in
year-on-year legacy
income|Historically legacy income sat at a rolling 5-year average of c£1.7m.
The year ending March 2025 has been a considerably favourable
year for legacies, however, the two years prior had seen a decline
(2023: £1.4m, 2024: £0.84m) and was a signifcant factor in the
overall defcit for FY24, so we are mindful this remains a risk for the
future.
We have invested in a strong and experienced legacy team in house
to better promote and manage our legacy income moving forward.
In the shorter term, we are reducing our reliance on legacy income
in our budgeting to manage this risk.| |Failure to recruit and
retain staf with
appropriate skills and
experience to deliver
income targets|The charity ofers competitive pay and conditions to attract high
quality staf as well as providing extensive staf training and
development support. The charity monitors key workforce metrics
regularly and ofers exit interviews to all staf who leave the
organisation.| |Degrading
infrastructure on
Myland Hall site|The charity maintains all premises to a high standard with a
dedicated estates management team and a rolling maintenance
programme. The estates team monitor and manage the safety and
security of all premises.
Although plans for a new hospice building have been indefnitely
paused, the charity remains committed to ensuring the existing
facility is ft for purpose. It is currently exploring cost-efective
infrastructure improvements that support the delivery of high-
quality care and enhance patient comfort.| 21 St Helena is a charitable company limited by guarantee, incorporated on 11 August 1980, and registered as a charity on 22 October 1980 with Articles of Association governing the charity and setting out its charitable objects and powers. It has six wholly owned subsidiaries: - St Helena Hospice Trading Limited, Company no. 7152341, a private limited company - St Helena Care Services Limited, Company no. 12440509, a private limited company - St Helena Cleaning Services Limited, Company no. 14757991, a private limited company - St Helena Creative Services C.I.C., Company no. 14757991, a community interest company - Your Hospice Lottery Limited, Company no. 08483098, a private limited company (this company is currently dormant) - Make a Smile Lottery Limited, Company no. 10766472, a private limited company (this company is currently dormant) ## **Executive Leadership Team** **Mark Jarman-Howe** Chief Executive Officer **Dr Karen Chumbley** Chief Clinical Officer **Catherine Heslegrave** Chief Finance & Operating Officer **Gemma Zweck** Chief Commercial Officer _(Mark Jarman-Howe will step down as CEO in August 2025. Kate Heslegrave and Dr Karen Chumbley have been appointed as Interim Co-CEOs following his departure.)_ The constitution of St Helena Hospice Limited Board is made up of 10 independent Trustees. Trustees oversee the strategic operations of the organisation and are appointed through a rigorous, transparent process. This includes identifying skills gaps, advertising targeted roles, reviewing CVs, conducting formal interviews, and confirming appointments via a Board vote. Trustee performance is regularly reviewed by the Chair to ensure continued effectiveness and accountability. There are monthly formal Board meetings and additional Board business is carried out in between formal meetings through an on-line portal that allows for discussions, voting and further decisions to be made. In addition to the Board of St Helena Hospice Limited, there is a separate St Helena Trading Limited (SHTL) Board that meets quarterly, independently of the charity’s Board. This board reports directly to St Helena Hospice and is primarily focused on overseeing the performance and strategic direction of the commercial activities within the St Helena group. SHTL is composed of the Directors of the subsidiary companies, independent nonexecutive directors unaffiliated with the St Helena Board, and Trustee representatives from the St Helena Board. All trustees and non-executive directors serve on a voluntary basis and receive no remuneration, apart from reimbursement for modest expenses. Any related party transactions are disclosed to the Board on a quarterly basis. 22 ## **Fundraising practises** Supporters are vital to St Helena’s work, enabling the charity to assist people in north east Essex during some of the most challenging times in their lives. We are committed to conducting all fundraising activities in line with best practices, treating supporters and the wider public with fairness and respect. St Helena is voluntarily registered with the Fundraising Regulator and follows the Code of Fundraising Practice. Its lotteries are regulated by the Gambling Commission, and the charity complies fully with its Licence Conditions and Codes of Practice. ## **Protecting vulnerable people** St Helena fundraisers are fully aware of the Code of Fundraising Practice, especially the need to protect vulnerable individuals from unreasonable intrusion, persistent approaches, or undue pressure to give. Our lottery operation maintains a responsible gambling policy that outlines measures to safeguard the most vulnerable members of society. This policy is integrated into the training all lottery team members receive upon joining and through regular refresher sessions. ## **Complaints** During the year, 28 complaints (2023-24: 22) were received and all have been resolved. St Helena regards complaints and supporter feedback as valuable insights into our impact, providing important opportunities to learn and improve our practices. ## **Working with third party fundraisers** To reach as many potential supporters as possible, St Helena engages with the public both in person and by telephone. We also partner with specialist external organisations under robust contracts that require compliance with all relevant laws and standards, including the Fundraising Regulator’s Code of Fundraising Practice and data protection legislation. These partners are expected to reflect St Helena’s values when acting on our behalf. As part of our commitment to high standards—and in line with Gambling Commission requirements—St Helena has a range of quality assurance measures in place. This includes regular interventions such as spot checks of new supporters. All checks are documented, with detailed records of each interaction maintained. ## **Relationships with stakeholders** St Helena maintains regular dialogue and consultation with key stakeholders to foster strong, positive relationships and to ensure their views are considered in all decisions. Feedback from patients and families is collected via the Synapta electronic patient survey and other direct channels. Employees are regularly engaged through annual surveys and staff forums. The charity also sustains close relationships with local partners and commissioners, including ESNEFT, the local ICB, Northeast Essex Alliance, Colchester City Council, and other bodies. Additionally, St Helena actively pursues wider community engagement through initiatives such as its Compassionate Communities programme. 23 In accordance with the requirements set out in the Companies (Directors’ Report) and Limited Liability Partnerships (Amendment) Regulations 2018, this section provides our annual disclosure under the Streamlined Energy and Carbon Reporting (SECR) framework. The data detailed in the below table represents emissions and energy use for which St Helena is responsible, including energy used in our hospice, offices and shops, and fuel used in companyowned or operated vehicles or for company business. We have used the main requirements of the Greenhouse Gas Protocol Corporate Standard to calculate our emissions, along with the UK Government GHG Conversion Factors for Company Reporting 2021. Current data capture processes mean that at least 85% of figures captured were from actual data sources for energy consumption. Actual data was used for grey fleet and a mixture of actual and estimated figures were used to compile the owned transport. We continue to explore ways to improve our energy efficiency - not only to reduce costs, but also to lower our carbon footprint and contribute to protecting our planet. In the last year we have: - Inspected and serviced our **solar panels** to ensure the system operates at its optimal efficiency, leading to increased energy generation. Including trimming of surrounding trees which were overhanging panels. 24 - Purchased a **new electric oven** in the main IPU kitchen with thanks from our corporate supporters Tokio Marine Kiln for their generous contribution. - Continued with our project to upgrade to **LED lighting** in our retail shops when replacing from natural deterioration. - **Government’s Energy Saving Opportunity Scheme (ESOS) Phase 3** submission was completed (Q2). - **ESOS Action Plan** was also submitted (Q4) to monitor action progress. - Our **Green group** continues to meet quarterly to initiate and promote new sustainable initiatives in the work environment. We are committed to fostering a culture of equality, diversity, and inclusion in everything we do. As both an employer and a care provider, we believe everyone deserves to be treated with dignity and respect. We strive to create an inclusive environment where our staff feel valued and supported, and where the care we provide reflects and respects the diverse backgrounds, identities, and needs of the individuals we serve. St Helena is an equal opportunities employer, committed to treating all employees and applicants fairly and with respect. We value the diverse skills, experiences, and perspectives our people bring from a wide range of backgrounds. Our workplaces are inclusive, and we welcome colleagues based on their abilities and qualifications - regardless of race, colour, nationality, ethnic or national origin, religion or belief (or lack thereof), disability, trade union membership or non-membership, sex, pregnancy or maternity, gender, gender identity or reassignment, sexual orientation, marital or civil partnership status, age, or employment status (such as part-time or fixedterm). We actively oppose all forms of unlawful and unfair discrimination and are committed to fostering a culture where everyone can thrive. As a specialist care provider, we are committed to delivering inclusive services where every patient and their family is treated with dignity, compassion, and respect. Our Safe Harbour programme focuses on reducing health inequalities within marginalised communities in our region. Through this work, we aim to ensure that everyone - regardless of their background or circumstances - has equitable access to the high-quality care and support they need. 25 As we approach our 40[th] anniversary, St Helena is facing significant and unprecedented financial challenges that require decisive action to secure our future. Like many hospices across the UK, St Helena has faced rising operational costs that have outpaced income growth. In response, we implemented a recovery plan, and in 2024-2025, we achieved a surplus despite originally budgeting for a deficit. This positive outcome was driven by tight cost control, a recruitment freeze, and a particularly generous year for legacy gifts. However, this surplus is not guaranteed to continue without further changes. From April 2025 we are faced with: - National Insurance increases - National Minimum Wage increases - Full year impact of the October 2024 public sector pay award (which we matched through Agenda for Change) - Continued inflation and rise in cost of living - Increased pressure on fundraising and income generating activities. Without action, these additional cost pressures would result in a projected loss of £1.7m for 2025-2026. While we continue to advocate for recurring and long-term government support, current policies provide no relief for the financial burdens created by National Insurance increases. As such, St Helena must take proactive steps to secure our own future. ## **So, what are we doing?** ## • No longer proceeding with plans for our new home We have made the difficult decision to pause plans for a new hospice facility with a potential care home and retail offer at a new site. These ambitions remain important to us but are not financially feasible in the current climate. ## • Restructuring services Over recent months, considerable work has taken place to evaluate our services, prioritise and define what our key aims and objectives are. In May 2025, the Board of Trustees approved a new model, this includes: - Reducing our in-patient unit to 8 beds - Provision of 8 Virtual Ward beds - Streamlining our community service provision The new restructured service has sadly resulted in eleven redundancies, those being a mix of voluntary and compulsory; the redundancy numbers were minimised by swift action being taken in the autumn of 2024 when a recruitment freeze was put in place. Now consultations and any resulting redundancies have been finalised, the restructured clinical delivery model will be 26 in place from 1 September 2025 and has been designed to operate within available resources, while maintaining core care services. While we anticipate a financial loss in 2025– 2026, these changes are critical to restoring financial balance in the years ahead. Our new model has been stress-tested over a 10-year forecast and includes provisions for risk and uncertainty. This positions St Helena to remain a vital, sustainable presence in our community for decades to come. Mark Jarman Howe has also taken the decision to leave St Helena following 12 years of leadership, having ensured a plan is in place to secure the future of the organisation. He made the following statement on his resignation: ## _**“I wouldn't be leaving now if I wasn't confident St Helena is in a good place and able to grow and develop in the coming years. I also know that with the talented senior leadership team and experienced Board of Trustees we have in place that the organisation is in safe hands.”**_ Kate Heslegrave, current Chief Finance and Operating Officer, and Dr Karen Chumbley, current Chief Clinical Officer, have been appointed Interim Co-Chief Executives from 26[th] August 2025. Having worked closely with Mark and both playing an instrumental role in designing and implementing the newly restructured service, there is confidence that the skills and capabilities required to deliver the new model, while continuing to grow and develop St Helena, remain within the organisation. 27 The trustees (who are also directors of St Helena Hospice for the purposes of company law) are responsible for preparing the trustees’ annual report including the strategic report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and group and of the incoming resources and application of resources, including the income and expenditure, of the charitable company or group for that period. In preparing these financial statements, the trustees are required to: - Select suitable accounting policies and then apply them consistently. - Observe the methods and principles in the Charities SORP. - Make judgements and estimates that are reasonable and prudent. - State whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements. - Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation. The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware: - There is no relevant audit information of which the charitable company’s auditor is unaware. - The trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. ## **Auditor** The role of external auditor was formally put out to tender during 2024-25, with expressions of interest received from three firms. Following a structured interview and presentation process, Larking Gowen LLP was selected and subsequently appointed as the new auditor by the Board. Sayer Vincent LLP formally tendered their resignation. 28 This Trustees’ Annual Report, which includes the Strategic Report, was approved by the Trustees on 21 August 2025 and signed on their behalf by: Dr Fran Hyde, Chair 29 **Company number** 01511841 **Charity number** 280919 **Registered office** Myland Hall, Barncroft Close, Highwoods, Colchester, Essex, CO4 9JU **Country of registration** England **Country of incorporation** United Kingdom **Website** www.sthelena.org.uk ## **Executive Leadership Team** **Chief Executive Officer** Mark Jarman-Howe **Chief Clinical Officer** Dr Karen Chumbley **Chief Finance & Operating Officer & Company Secretary** Catherine Heslegrave (prev. Bhuiya) **Chief Commercial Officer** Gemma Zweck ## **Trustees** The trustees, who are also directors under company law, who served during the year and up to the date of this report, were as follows: Dr Frances Hyde, **Chair** from 21 February 2025, **Vice Chair** prior Nigel Pye, **Chair** until 20 February 2025 then resigned as Trustee Joanne Tonkin, **Vice Chair** from 21 February 2025 (appointed 30 October 2024) Richard Polom, **Treasurer** Kenneth Aldred Dr Prahsant Aurora Joanna Brown (appointed 28 August 2024) Kevin Browning (appointed 28 August 2024) David Cresswell Carolyn Doyle (appointed 28 August 2024) Timothy Field James McCarthy (resigned 28 August 2024) Michael Smith (resigned 28 August 2024) Catherine Morgan (resigned 20 January 2025) ## **Bankers** NatWest, 25 High Street, Colchester, Essex, CO1 1DG ## **Investment Managers** Charles Stanley, 55 Bishopsgate, London, EC2N 3AS ## **Solicitors** Birkett Long LLP, 1 Amphora Place, Sheepen Road, Colchester, Essex, CO3 9YA ## **Auditors** Larking Gowen LLP, 8 Wyncolls Road, Colchester, CO4 9PE (appointed December 2024) Sayer Vincent LLP, Chartered Accountants and Statutory Auditor, Invicta House, 110 Golden Lane, London, EC1Y 0TG (resigned 26 March 2025) 30 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF ST. HELENA HOSPICE LIMITED** ## **Opinion** We have audited the financial statements of St. Helena Hospice Limited (the 'parent charitable company') and its subsidiaries (the 'group') for the year ended 31 March 2025 which comprise the Consolidated Statement of Financial Activities, the Consolidated Balance Sheet, the Company Balance Sheet, the Consolidated Statement of Cash Flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements: - give a true and fair view of the state of the Group's and of the parent charitable company's affairs as at 31 March 2025 and of the Group's incoming resources and application of resources, including its income and expenditure for the year then ended; - have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and - have been prepared in accordance with the requirements of the Companies Act 2006. ## **Basis for opinion** We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. ## **Conclusions relating to going concern** In auditing the financial statements, we have concluded that the Trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group's or the parent charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report. Page 31 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF ST. HELENA HOSPICE LIMITED (CONTINUED)** ## **Other information** The other information comprises the information included in the Annual Report other than the financial statements and our Auditors' Report thereon. The Trustees are responsible for the other information contained within the Annual Report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. ## **Opinion on other matters prescribed by the Companies Act 2006** In our opinion, based on the work undertaken in the course of the audit: - the information given in the Trustees' Report for the financial year for which the financial statements are prepared is consistent with the financial statements. - the Trustees' Report has been prepared in accordance with applicable legal requirements. ## **Matters on which we are required to report by exception** In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees' Report. We have nothing to report in respect of the following matters in relation to which Companies Act 2006 requires us to report to you if, in our opinion: - the parent charitable company has not kept adequate and sufficient accounting records, or returns adequate for our audit have not been received from branches not visited by us; or - the parent charitable company financial statements are not in agreement with the accounting records and returns; or - certain disclosures of Trustees' remuneration specified by law are not made; or - we have not received all the information and explanations we require for our audit. ## **Responsibilities of trustees** As explained more fully in the Trustees' Responsibilities Statement, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Trustees are responsible for assessing the Group's and the parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the Group or the parent charitable company or to cease operations, or have no realistic alternative but to do so. Page 32 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF ST. HELENA HOSPICE LIMITED (CONTINUED)** ## **Auditors' responsibilities for the audit of the financial statements** Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditors' Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. Due to the field in which the Company operates, we identified the areas most likely to have a direct material impact on the financial statements as compliance with UK tax legislation, UK accounting standards and the Companies Act 2006. In addition, we considered the provisions of other laws and regulations which whilst not having a direct impact on the financial statements, are fundamental to the Company's ability to operate including health and safety, employment law, and compliance with various other regulations relevant to the conduct of the Company’s operations. Our approach to identifying and assessing the risk of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, included the following: - enquiries with management about any known or suspected instances of non-compliance with laws and regulations, accidents in the workplace, potential litigation or claims and fraud; - reviewing legal and professional fees to confirm matters where the Company engaged lawyers; - reviewing financial statement disclosures and tax matters, and testing to supporting documentation to assess compliance with applicable laws and regulations; - reviewing board minutes and any relevant correspondence with external authorities; - challenging assumptions and judgements made by management in their significant accounting estimates; - auditing the risk of management override of controls, including through testing journal entries and other adjustments for appropriateness, and evaluating the business rationale of any significant transactions outside the normal course of business. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditors' Report. Page 33 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF ST. HELENA HOSPICE LIMITED (CONTINUED)** ## **Use of our report** This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an Auditors' Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions we have formed. ## **Julie Grimmer FCA DChA (Senior Statutory Auditor)** for and on behalf of **Larking Gowen LLP** Chartered Accountants Statutory Auditors 1st Floor, Prospect House Rouen Road Norwich NR1 1RE 4 September 2025 Page 34 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025** |**Note**
**Income from:**
Donations and legacies
3
Charitable activities
4
Other trading activities
5
Investments
6
**Total income**
**Expenditure on:**
Raising funds
7
Charitable activities
8
Lottery partner charitable donations
10
**Total expenditure**
**Net income/(expenditure) before net**
**(losses)/gains on investments**
Net unrealised gains on investments
**Net income/(expenditure)**
Transfers between funds
24
**Net movement in funds**
**Reconciliation of funds:**
Total funds brought forward as
previously stated
Prior year adjustment
Total funds brought forward as restated
Net movement in funds
**Total funds carried forward**|**Restricted**
**funds**
**2025**
**£000**
**230**
**545**
**7**
**-**
**782**
**6**
**596**
**-**
**602**
**180**
**-**
**180**
**(237)**
**(57)**
**509**
**-**
**509**
**(57)**
**452**|**Unrestricted**
**funds**
**2025**
**£000**
**3,317**
**7,048**
**12,043**
**326**
**22,734**
**11,363**
**9,482**
**1,389**
**22,234**
**500**
**(57)**
**443**
**237**
**680**
**10,948**
**(55)**
**10,893**
**680**
**11,573**|**Total**
**funds**
**2025**
**£000**
**3,547**
**7,593**
**12,050**
**326**
**23,516**
**11,369**
**10,078**
**1,389**
**22,836**
**680**
**(57)**
**623**
**-**
**623**
**11,457**
**(55)**
**11,402**
**623**
**12,025**|_As restated_
_Total_
_funds_
_2024_
_£000_
_1,929_
_5,367_
_11,230_
_324_
_18,850_
_8,320_
_10,325_
_1,390_
_20,035_
_(1,185)_
_180_
_(1,005)_
_-_
_(1,005)_
_12,435_
_(28)_
_12,407_
_(1,005)_
_11,402_| |---|---|---|---|---| The Consolidated Statement of Financial Activities includes all gains and losses recognised in the year. The notes on pages 40 to 77 form part of these financial statements. Page 35 ## **ST. HELENA HOSPICE LIMITED (A Company Limited by Guarantee) REGISTERED NUMBER: 01511841** ## **CONSOLIDATED BALANCE SHEET AS AT 31 MARCH 2025** |**Note**
**Fixed assets**
Intangible assets
16
Tangible assets
17
Investments
18
**Current assets**
Stocks
19
Debtors
20
Short term deposits
Cash at bank and in hand
Creditors: amounts falling due within one
year
21
**Net current assets**
**Total assets less current liabilities**
Creditors: amounts falling due after more
than one year
22
**Total net assets**
**Charity funds**
Restricted funds
24
Unrestricted funds
24
**Total funds**|**29**
**3,201**
**7,281**
**785**
**11,296**
**(7,974)**|**2025**
**£000**
**76**
**3,815**
**4,917**
**8,808**
**3,322**
**12,130**
**(105)**
**12,025**
**452**
**11,573**
**12,025**|_19_
_2,181_
_2,315_
_1,943_
_6,458_
_(4,686)_|_As restated_
_2024_
_£000_
_49_
_4,425_
_5,211_
_9,685_
_1,772_
_11,457_
_(55)_
_11,402_
_509_
_10,893_
_11,402_| |---|---|---|---|---| Page 36 ## **ST. HELENA HOSPICE LIMITED** **(A Company Limited by Guarantee) REGISTERED NUMBER: 01511841** **CONSOLIDATED BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2025** The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements. The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: **F C Hyde** Date: 21 August 2025 **R A Polom** The notes on pages 40 to 77 form part of these financial statements. Page 37 ## **ST. HELENA HOSPICE LIMITED (A Company Limited by Guarantee) REGISTERED NUMBER: 01511841** ## **COMPANY BALANCE SHEET AS AT 31 MARCH 2025** |**Note**
**Fixed assets**
Tangible assets
17
Investments
18
**Current assets**
Debtors
20
Short term deposits
Cash at bank and in hand
Creditors: amounts falling due within one
year
21
**Net current assets**
**Total assets less current liabilities**
Creditors: amounts falling due after more
than one year
22
**Total net assets**
**Charity funds**
Restricted funds
24
Unrestricted funds
24
**Total funds**|**4,274**
**7,281**
**540**
**12,095**
**(8,066)**|**2025**
**£000**
**3,802**
**4,917**
**8,719**
**4,029**
**12,748**
**(105)**
**12,643**
**452**
**12,191**
**12,643**|_2,540_
_2,315_
_1,895_
_6,750_
_(4,632)_|_2024_
_£000_
_4,421_
_5,211_
_9,632_
_2,118_
_11,750_
_(55)_
_11,695_
_509_
_11,186_
_11,695_| |---|---|---|---|---| The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements. The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: ## **F C Hyde** Date: 21 August 2025 **R A Polom** The notes on pages 40 to 77 form part of these financial statements. Page 38 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025** |**Cash flows from operating activities**
Net cash used in operating activities
**Cash flows from investing activities**
Dividends, interests and rents from investments
Purchase of tangible fixed assets
Proceeds from sale of investments
Investment in 2 year fixed term deposit
Investment in short term deposit
**Net cash used in investing activities**
**Cash flows from financing activities**
New/(repayments of) borrowing
**Net cash provided by/(used in) financing activities**
**Change in cash and cash equivalents in the year**
Cash and cash equivalents at the beginning of the year
**Cash and cash equivalents at the end of the year**
The notes on pages 40 to 77 form part of these financial statements|**2025**
**£000**
**3,435**
**326**
**(296)**
**260**
**-**
**(4,965)**
**(4,675)**
**82**
**82**
**(1,158)**
**1,943**
**785**|_2024_
_£000_
_(1,356)_
_323_
_(850)_
_-_
_(500)_
_(2,315)_
**(3,342)**
_(49)_
**(49)**
**(4,747)**
_6,690_
_1,943_| |---|---|---| Page 39 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **1. General information** St Helena Hospice Limited is a charitable company limited by guarantee and is incorporated in England and Wales. The registered address is St Helena Hospice Limited, Myland Hall, Barncroft Close, Colchester, Essex CO4 9JU. Charity Number: 280919. The liability of each member in the event of winding up is limited to £1. ## **2. Accounting policies** ## **2.1 Basis of preparation of financial statements** The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. St. Helena Hospice Limited meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy. The Consolidated Statement of Financial Activities (SOFA) and Consolidated Balance Sheet consolidate the financial statements of the Company and its subsidiary undertakings. The results of the subsidiaries are consolidated on a line by line basis. The Company has taken advantage of the exemption allowed under section 408 of the Companies Act 2006 and has not presented its own Statement of Financial Activities in these financial statements. Page 40 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.2 Critical accounting estimates and areas of judgment** Estimates and judgments are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Critical accounting estimates and assumptions: The charity and group companies makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. ## **Critical areas of judgement:** ## **Useful economic lives of tangible fixed assets** The annual depreciation charge for tangible fixed assets is sensitive to changes in the useful economic lives and residual value of the assets. These useful economic lives and residual values are reassessed annually. They are amended when necessary to reflect current estimates, based on technological advancement, future investment, economic utilisation and the physical condition of the asset. See note 17 for the carrying amounts of tangible fixed assets and accounting policy 2.10 for the useful economic lives for each class of asset. ## **Legacy recognition and measurement** The charity recognises legacy income when it is entitled to the income, receipt is considered probable,and the amount can be measured reliably. This may be before the final amount for distribution has been determined and communicated to the charity. As such, the legacy ultimately received may vary from the amount initially recognised in the accounts. ## **Grant recognition and measurement** The charity recognises income from government and other grants. Grants may be ‘capital’ or ‘revenue’ in nature. Recognitional of grant income will depend on the detailed conditions attaching to the funding and these conditions will determine when the charity has entitlement to the fund. Grants are recognised on an accruals basis in the year to which they relate once any performance conditions have been met, it is probable that the income will be received and the amount can be reliably measured. Page 41 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.3 Going concern** The trustees have reviewed the financial position and the short term net current assets and consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period. Following a strategic review of operations in the light of the unprecedented pressures on the organisation as set out more fully on page 26 of the Trustees’ report the difficult decision was made to indefinitely pause plans to develop a new home for St Helena. The trustees have confirmed these ambitions remain important but are not considered to be financially feasible in the current climate. In recent months considerable work has been done to evaluate all services and to define key priorities. This new model is to be implemented from 1 September 2025 and is designed to operate to maintain core services whilst operating within available resources. Despite the continuing economic pressures, the underlying reserves of the charity remain strong with these held in cash, short term deposits and listed investments. The trustees and management continue to review the financial position, updating budget forecasts on a monthly basis as well as monitoring net current assets and expected cashflow, including realisation of legacy entitlements. Taking all factors into account, as well as continuing economic uncertainties, the trustees consider the charity has sufficient resources and is able to continue the delivery of core services. Since the balance sheet date ,there have been no subsequent events to give trustees or management any concerns about the charity and group’s ability to continue to operate and there are considered to be no material uncertainties that could impact on this assessment. As a result trustees and management conclude the going concern basis of accounting remains appropriate. Page 42 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.4 Income** All income is recognised once the Company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably. ## **Legacies** Legacies income is recognised at the earlier of receipt of the funds, or when the charity has certainty and evidence of its entitlement to the income, the receipt of funds is considered probable and there is the ability to reliably quantify the value with reasonable accuracy. Where entitlement to a future legacy exists but at the year end entitlement is conditional on future events, details are disclosed as a contingent asset until the criteria for income recognition are met. ## **Grants** Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, are recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Grants are recognised on an accruals basis in the year to which the grant relates. ## **Donated assets** Gifts donated for resale are included in income when they are sold. ## **Other Income** Income from events is recognised when the event has taken place. Donations are accounted for on a receivable basis. Deferred income includes amounts received in respect of services or events to be undertaken in the next financial year. ## **Retail gift aid** The Charity operates a gift aid scheme through its shops which enables gift aid to be claimed on the net sale proceeds of items that have been donated under the scheme. An estimate of income from gift aid is accrued at the point that donated items are sold. ## **Lottery** Lottery income is accounted for in respect of those draws that have taken place in the year. ## **Trading income** Income from the subsidiary organisations St Helena Care Services Ltd, St Helena Cleaning Services Limited and St Helena Creative Services C.I.C. is recognised at point of sale unless the service is to be provided in a later financial period, in which case, income is deferred until service delivery.. ## **2.5 Donations of gifts, services and facilities** Donated gifts or services are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. A corresponding entry in the appropriate expenditure heading for the same amount is included. Donated fixed assets are similarly taken to income at the value to the charity with the other entry being capitalised in fixed assets. In accordance with the Charities SORP (FRS 102), volunteer time is not recognised so refer to the trustees’ annual report for more information about their contribution. Page 43 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.6 Investment and interest income** Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank. For fixed term investments where there is a fixed rate of interest, the interest is recognised on an accrual basis throughout the term of the investment. Dividend income is recognised when the right to receive the payment has been established. ## **2.7 Expenditure** Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings: ## **Costs of raising funds includes fundraising, retail, lottery, care, cleaning and creative activities.** Fundraising costs incurred in seeking donations, grants and legacies and their associated support costs. These can relate to the hosting, promotion and advertising of events, entrance costs to challenge events such as marathons or participation in third party organised activities such as treks and cycle challenges. Retail costs includes the premises costs for retail shops, e.g. rent, utilities, new goods purchased for resale, online selling fees and postage costs, staff and associated support costs, and the expenses incurred in running the retail gift aid scheme. Lottery costs include the prize fund, canvasser costs for recruitment and associated support costs. Royalty payments to Make a Smile lottery partners are recognised under Other Costs of Lottery (see Charitable Activities for treatment of Your Hospice Lottery royalty payments). Canvasser costs are incurred where recruiters are employed to sign players up to the lottery. New players are entered into the draw on a weekly basis for all future draws. To reflect the future income that these players will generate, the cost of recruitment is deferred over the 3 subsequent years, this deferment is reduced by 15% to adjust for players that may cancel during this time. A deferred bond is held for 12 months against some canvassers to recoup some of the costs for players that cancel in the initial few weeks of playing. Where new partners join the lottery and an existing database exists for the players that are transferring, the costs associated with data migration are spread over the first three years of the contract. Page 44 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.7 Expenditure (continued)** Care Services Ltd. costs relate to the subsidiary St Helena Care Services Limited and are the care staff, management team and associated costs of delivering the domiciliary care service. Costs also include the repayment of the initial franchise set up fee , which is being amortised over 5 years; together with the ongoing monthly franchise fee to Radfield Care which is based on a percentage of income generated. Cleaning Services Ltd. costs relate to the subsidiary St Helena Cleaning Services Limited. Costs include staffing costs of management and cleaners and associated costs of delivering the commercial cleaning service. The initial franchise fee is being amortised over 10 years and there is a monthly franchise fee payable to Total Clean which is based on a percentage of income generated. Creative Services C.I.C. costs relate to the subsidiary St Helena Creative Services C.I.C. Costs include staffing costs of management and creative play staff and associated costs of delivering the creative services. The initial franchise fee has been fully expensed due to the decision to terminate the agreement with the franchisor on 31 March 2025, and there is a monthly franchise fee payable to Creation Station which is based on a percentage of income generated. ## **Charitable Activities** Expenditure includes all costs relating to providing patient and family services including the Inpatient Unit, Medical Team, Community including Singlepoint, Therapies and Wellbeing, Rehabilitation and Spirituality teams and their associated support costs. Royalty payments to Your Hospice Lottery partners are charged to the accounts as charitable costs. This is to reflect the additional funds that these payments contribute back to other Hospices to enable partners to continue with their charitable activities. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. ## **2.8 Allocation of support costs** Resources expended are allocated to the particular activity where the cost relates directly to that activity. Support costs are the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function. Governance costs are the costs associated with the governance arrangements of the Charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the Charity's activities.. ## **2.9 Intangible assets and amortisation** Intangible fixed assets feature in subsidiary companies where a franchise arrangement is in place. The amount capitalised is the franchise investment charged for use of relevant brand, trademark and trade names, which are expected to generate future economic benefits. Amortisation is charged on a straight line basis over the duration of the various franchise contracts, ranging from 5 to 10 years. Page 45 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.10 Tangible fixed assets and depreciation** Items of equipment are capitalised where an individual cost is in excess of £1,000 or where the total cost exceeds this value when they form part of a capital investment project. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Capital costs for construction activities are not depreciated until the asset is complete. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use. Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, using the straight-line method. Depreciation is provided on the following bases: |Freehold property|- 50 years| |---|---| |Freehold land|- Not depreciated| |Leasehold improvements|- Remaining lease term to a maximum of 10| ||years| |Furniture, green energy and|- 10 years| |other equipment|| |Motor vehicles|- 4 years| |Computer hardware and|- 3 years| |electrical equipment|| ## **2.11 Investments** Listed investments: Investments are a form of basic financial instrument and are initially recognised at their transaction value and subsequently measured at their fair value as at the balance sheet date using the closing quoted market price. Any change in fair value will be recognised in the statement of financial activities and any excess of fair value over the historic cost of the investments will be shown as a fair value reserve in the balance sheet. Investment gains and losses are shown as either realised or unrealised “Net gains/(losses) on investments” in the statement of financial activities. The charity does not acquire put options, derivatives or other complex financial instruments. Investments in subsidiaries are valued at cost less provision for impairment. ## **2.12 Stocks** Stocks are stated at the lower of cost and net realisable value. In general, cost is determined on a first in first out basis and includes transport and handling costs. Net realisable value is the price at which stocks can be sold in the normal course of business after allowing for the costs of realisation. Provision is made where necessary for obsolete, slow moving and defective stocks. No amounts are included in the financial statements for services donated by volunteers or for the value of donated goods not yet sold. Page 46 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.13 Debtors** Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. ## **2.14 Cash at bank and in hand** Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. ## **2.15 Creditors and provisions** Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. ## **2.16 Financial instruments** With the exception of the listed investments described above the charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value. Page 47 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.17 Pensions** The Group operates a defined contribution pension scheme and the pension charge represents the amounts payable by the Group to the fund in respect of the year. The Group is a member of a multi-employer plan. Where it is not possible for the Group to obtain sufficient information to enable it to account for the plan as a defined benefit plan, it accounts for the plan as a defined contribution plan. In order that the defined benefit obligations recognised in the financial statements do not differ materially from those that would be determined at the reporting date by a formal actuarial valuation, the FReM requires that “the period between formal valuations shall be four years, with approximate assessments in intervening years”. An outline of these follows: ## a) Accounting valuation A valuation of scheme liability is carried out annually by the scheme actuary (currently the Government Actuary’s Department) as at the end of the reporting period. This utilises an actuarial assessment for the previous accounting period in conjunction with updated membership and financial data for the current reporting period, and is accepted as providing suitably robust figures for financial reporting purposes. The valuation of the scheme liability as at 31 March 2025, is based on valuation data as 31 March 2023 updated to 31 March 2025 with summary global member and accounting data. In undertaking this actuarial assessment, the methodology prescribed in lAS 19, relevant FReM interpretations, and the discount rate prescribed by HM Treasury have also been used. The latest assessment of the liabilities of the scheme is contained in the report of the scheme actuary, which forms part of the annual NHS Pension Scheme Accounts. These accounts can be viewed on the NHS Pensions website and are published annually. Copies can also be obtained from The Stationery Office. ## b) Full actuarial (funding) valuation The purpose of this valuation is to assess the level of liability in respect of the benefits due under the schemes (taking into account recent demographic experience), and to recommend contribution rates payable by employees and employers. The latest actuarial valuation undertaken for the NHS Pension Scheme was completed as at 31 March 2020 and results were published on 19 October 2023. The employer contribution rate payable from April 2019 and relevant to this financial year has been 20.6% of pensionable pay; St Helena contributes 14.38% and the NHS pay 6.22% directly. The actuarial valuation carried out at 31 March 2020 will increase the employer contribution rate to 23.78% from April 2024. Page 48 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **2. Accounting policies (continued)** ## **2.18 Fund accounting** General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Group and which have not been designated for other purposes. Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes. Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements. Restricted funds are to be used for specific purposes as laid down by the donor, or which have been raised by the Charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund. Expenditure which meets these criteria is charged to the fund. ## **3. Income from donations and legacies** |Donations
Legacies
Similar incoming resources
Donations
Legacies
Similar incoming resources|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
228
981
2
2,294
-
42
230
3,317
_Restricted_
_funds_
_2024_
_Unrestricted_
_funds_
_2024_
_£000_
_£000_
_264_
_815_
_-_
_848_
_-_
_2_
_264_
_1,665_|**Total**
**funds**
**2025**
**£000**
**1,209**
**2,296**
**42**| |---|---|---| |||**3,547**| |||_Total_
_funds_
_2024_
_£000_
_1,079_
_848_
_2_| |||_1,929_| Page 49 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **4. Income from charitable activities** |Course fees / education programmes
Hire of facilities
Placement fees
Catering income from staff and visitors
Other income
Home care contract income
Deanery income
Green energy
Clinical staff secondment income
Support services to other organisations
Insurance income for patient care
Grant Income (note 4.1)|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
-
24
-
31
-
7
-
46
4
13
-
77
-
85
-
8
-
88
-
33
-
1
541
6,635
545
7,048|**Total**
**funds**
**2025**
**£000**
**24**
**31**
**7**
**46**
**17**
**77**
**85**
**8**
**88**
**33**
**1**
**7,176**| |---|---|---| |||**7,593**| Page 50 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **4. Income from charitable activities (continued)** |Course fees / education programmes
Hire of facilities
Placement fees
Catering income from staff and visitors
Other income
Home care contract income
Income from charitable activities -
Deanery income
Green energy
Clinical staff secondment income
Support services to other organisations
Other|_Restricted_
_funds_
_2024_
_£000_
_-_
_-_
_-_
_-_
_2_
_-_
_295_
_-_
_-_
_-_
_-_
_1_
_298_|_Unrestricted_
_funds_
_2024_
_£000_
_21_
_29_
_10_
_45_
_15_
_52_
_4,775_
_47_
_13_
_58_
_5_
_-_
_5,070_|_Total_
_funds_
_2024_
_£000_
_21_
_29_
_10_
_45_
_17_
_52_
_5,070_
_47_
_13_
_58_
_5_
_1_| |---|---|---|---| ||||_5,368_| **. 4.1 Grant Income** |**Grant Income**
NHS Grants
Capital Grants
Grants from other charities
Other Grant income|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
14
6,485
237
-
239
-
51
150
541
6,635|**Total**
**funds**
**2025**
**£000**
**6,499**
**237**
**239**
**201**| |---|---|---| |||**7,176**| Page 51 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** |**Grant Income**
NHS Grants
Grants from other charities
Other Grant income|_Restricted_
_funds_
_2024_
_£000_
_-_
_285_
_10_
_295_|_Unrestricted_
_funds_
_2024_
_£000_
_4,775_
_-_
_-_
_4,775_|_Total_
_funds_
_2024_
_£000_
_4,775_
_285_
_10_| |---|---|---|---| ||||_5,070_| Page 52 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **5. Income from other trading activities** ## **Income from non charitable trading activities** |Retail income
Lottery income
Fundraising and marketing income
Private paid health services
Care services income
Cleaning services income
Creative services income
Retail income
Lottery income
Fundraising and marketing income
Private paid health services
Care services income
Cleaning services income|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
-
5,030
-
5,239
7
751
-
50
-
148
-
782
-
43
7
12,043
_Restricted_
_funds_
_2024_
_Unrestricted_
_funds_
_2024_
_£000_
_£000_
_-_
_4,960_
_-_
_5,417_
_1_
_536_
_-_
_18_
_-_
_189_
_-_
_109_
_1_
_11,229_|**Total**
**funds**
**2025**
**£000**
**5,030**
**5,239**
**758**
**50**
**148**
**782**
**43**| |---|---|---| |||**12,050**| |||_Total_
_funds_
_2024_
_£000_
_4,960_
_5,417_
_537_
_18_
_189_
_109_| |||_11,230_| Page 53 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **6. Investment income** |**Unrestricted**
**funds**
**2025**
**£000**
UK listed investments
105
Bank interest
221
326
_Unrestricted_
_funds_
_2024_
_£000_
UK listed investments
_165_
Bank interest
_159_
_324_|**Total**
**funds**
**2025**
**£000**
**105**
**221**| |---|---| ||**326**| ||_Total_
_funds_
_2024_
_£000_
_165_
_159_| ||_324_| Page 54 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **7. Analysis of raising funds expenses** |**2024/25**
Staff costs
Cost of sales
Other costs
Premises costs
Business acquisition
Prizes
Royalty payments
Player recruitment
Fundraising events
Supporter costs
Support costs
Governance costs
Total Raising Funds|**Fund-**
**raising**
**£'000**
**Retail**
**£'000**
**Lottery**
**£'000**
**Care**
**services**
**£'000**
**Cleaning**
**services**
**£'000**
**Creative**
**services**
**£'000**
**Total**
**raising**
**funds**
**£'000**
835
2,070
123
1,073
776
61
**4,938**
-
382
-
105
157
4
**648**
187
358
441
-
-
-
**986**
-
1,205
-
-
-
-
**1,205**
-
50
-
-
-
-
**50**
-
-
382
-
-
-
**382**
-
-
686
-
-
-
**686**
-
-
872
-
-
-
**872**
132
-
-
-
-
-
**132**
3
-
-
-
-
-
**3**| |---|---| ||**1,157**
**4,065**
**2,504**
**1,178**
**933**
**65**
**9,902**| ||275
681
40
142
192
30
1,360
24
64
3
7
4
5
107| ||**1,456**
**4,810**
**2,547**
**1,327**
**1,129**
**100**
**11,369**| At 31 March 2024 the group financial statements recognised a deferred tax asset in respect of tax losses of subsidiary companies totalling £55k. The recognition of this asset was on the basis that the value of the losses would be realised in future periods. As future group trading profits are expected to be distributed to the parent Charity by gift aid, no corporation tax liability is expected to arise. In view of this the directors conclude it is inappropriate to recognise a deferred tax asset. The comparative figures for 2024 therefore reflect a prior year adjustment to remove the deferred tax asset. This has resulted in an increase in expenditure on raising funds of £Nil (2024 - £27k) and a reduction in general funds brought forward of £55k (2024 - £28k). Page 55 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** |**2023/2024**
**as restated**
Staff costs
Cost of sales
Other costs
Premises costs
Prizes
Royalty payments
Player recruitment
Fundraising events
Supporter costs
Support costs
Governance costs
Total Raising Funds|**Fund-**
**raising**
**£'000**
**Retail**
**£'000**
**Lottery**
**£'000**
**Care**
**services**
**£'000**
**Cleaning**
**services**
**£'000**
**Total**
**raising**
**funds**
**£'000**
660
1,824
283
209
97
3,073
-
296
-
24
9
329
88
425
470
-
-
983
-
885
-
-
-
885
-
-
367
-
-
367
-
-
597
-
-
597
-
-
1,040
-
-
1,040
79
-
-
-
-
79
8
-
-
-
-
8| |---|---| ||**835**
**3,430**
**2,757**
**233**
**106**
**7,361**| ||184
512
79
58
63
896
12
39
5
5
2
63| ||**1,031**
**3,981**
**2,841**
**296**
**171**
**8,320**| ## **8. Expenditure on charitable activities** ## **Summary by fund type** |Hospice care charitable expenditure
Hospice care charitable expenditure|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
596
9,482
_Restricted_
_funds_
_2024_
_Unrestricted_
_funds_
_2024_
_£000_
_£000_
_420_
_9,905_|**Total**
**2025**
**£000**
**10,078**| |---|---|---| |||_Total_
_2024_
_£000_
_10,325_| Page 56 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **9. Analysis of Group expenditure** ## **Analysis of charitable expenditure** **2024/25** ||||**Therapies**|**Education**|**Total**| |---|---|---|---|---|---| ||**In patient**|**Community**|**and**|**and**|**charitable**| ||**care**|**care**|**wellbeing**|**research**|**activities**| ||**£'000**|**£'000**|**£'000**|**£'000**|**£'000**| |Staff costs|3,179|2,729|523|147|**6,578**| |Other costs|622|168|35|98|**923**| |Premises costs|181|18|18|12|**229**| ||**3,982**|**2,915**|**576**|**257**|**7,730**| |Support costs|1,047|897|172|48|**2,164**| |Governance costs|88|77|15|4|**184**| ||**5,117**|**3,889**|**763**|**309**|**10,078**| Analysis of Group expenditure ## **2024/25** ||**Raising**|**Charitable**|**Other**|**Governance**|**Support**|**Total**| |---|---|---|---|---|---|---| ||**funds**|**activities**|**costs**|**costs**|**costs**|**costs**| ||**£'000**|**£'000**|**£'000**|**£'000**|**£'000**|**£'000**| |Staff costs|4,938|6,578|-|141|2,144|**13,801**| |Cost of sales|648|-|-|-|-|**648**| |Other costs|986|923|-|103|1,415|**3,427**| |Premises costs|1,205|229|-|-|12|**1,446**| |Business acquisition|50|-|-|-|-|**50**| |Prizes|382|-|-|-|-|**382**| |Royalty payments|686|-|1,389|-|-|**2,075**| |Player recruitment|872|-|-|-|--|**872**| |Fundraising events|132|-|-|-|-|**132**| |Supporter costs|3|-|-|-|-|**3**| ||**9,902**|**7,730**|**1,389**|**244**|**3,571**|**22,836**| |Support costs|1,360|2,164|-|47|(3,571)|**-**| |Governance costs|107|184|-|(291)|-|**-**| ||**11,369**|**10,078**|**1,389**|**-**|**-**|**22,836**| The decision was taken during the year to indefinitely pause the plans to develop a new home for St Helena. Therefore previously capitalised costs as above of £517,428 were aborted and are expensed under support costs. Page 57 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## Analysis of charitable expenditure |**2023/24**|||**Therapies**|**Education**|**Total**| |---|---|---|---|---|---| ||**In patient**|**Community**|**and**|**and**|**charitable**| ||**care**|**care**|**wellbeing**|**research**|**activities**| ||**£'000**|**£'000**|**£'000**|**£'000**|**£'000**| |Staff costs|3,081|2,826|569|146|**6,622**| |Other costs|581|778|58|69|**1,486**| |Premises costs|188|19|19|12|**238**| ||**3,850**|**3,623**|**646**|**227**|**8,346**| |Support costs|863|791|159|41|**1,854**| |Governance costs|57|53|11|3|**124**| ||**4,770**|**4,467**|**816**|**271**|**10,324**| ## Analysis of Group expenditure |**2023/24**
**as restated**
Staff costs
Cost of sales
Other costs
Premises costs
Prizes
Royalty payments
Player recruitment
Fundraising events
Supporter costs
Support costs
Governance costs|**Raising**
**funds**
**£'000**
**Charitable**
**activities**
**£'000**
**Other**
**costs**
**£'000**
**Governance**
**costs**
**£'000**
**Support**
**costs**
**£'000**
**Total**
**costs**
**£'000**
3,072
6,622
-
136
2,036
**11,866**
329
-
-
-
-
**329**
983
1,486
-
13
741
**3,223**
885
238
-
-
13
**1,136**
367
-
-
-
-
**367**
597
-
1,390
-
-
**1,987**
1,040
-
-
-
-
**1,040**
79
-
-
-
-
**79**
8
-
-
-
-
**8**| |---|---| ||**7,360**
**8,346**
**1,390**
**149**
**2,790**
**20,035**| ||897
1,854
-
38
(2,790)
**-**
63
124
-
(187)
-
**-**
**8,320**
**10,324**
**1,390**
**-**
**-**
**20,035**| Page 58 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **10. Other expenditure** |**Unrestricted**
**funds**
**2025**
**£000**
Lottery partner charitable donations
1,389
_Unrestricted_
_funds_
_2024_
_£000_
Lottery partner charitable donations
_1,390_|**Total**
**funds**
**2025**
**£000**
**1,389**| |---|---| ||_Total_
_funds_
_2024_
_£000_
_1,390_| ## **11. Net income for the year** This is stated after charging: ## **12. Auditors' remuneration** ||**2025**|_2024_| |---|---|---| ||**£000**|_£000_| |Fees payable to the Company's auditor for the audit of the Company's||| |annual accounts|**16**|_17_| |Fees payable to the Company's auditor in respect of:||| |Audit of subsidiary companies|**21**|_11_| |All non-audit services not included above|**1**|_5_| Page 59 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **13. Staff costs** |Wages and salaries
Social security costs
Pension costs - defined contribution
Pension costs - defined benefit|**Group**
**2025**
**£000**
**11,728**
**994**
**695**
**384**
**13,801**|_Group_
_2024_
_£000_
_9,977_
_861_
_641_
_385_
_11,864_|**Company**
**2025**
**£000**
**9,989**
**880**
**638**
**384**
**11,891**|_Company_
_2024_
_£000_
_9,700_
_843_
_630_
_385_| |---|---|---|---|---| |||||_11,558_| Wages and salaries costs includes redundancy and termination payments of £38k (2024 - £11k) and apprenticeship levy costs of £32k (2024 - £31k). The average number of persons employed during the year was as follows: |Patient and family care
Marketing, fundraising and lottery
Retail
Support services|**Group**
**2025**
**No.**
**161**
**22**
**98**
**51**
**332**|_Group_
_2024_
_No._
_180_
_27_
_93_
_48_| |---|---|---| |||| |||_348_| The average headcount expressed as full-time equivalents was: |Patient and family care
Marketing, fundraising and lottery
Retail
Support services|**Group**
**2025**
**No.**
**126**
**21**
**75**
**47**
**269**|_Group_
_2024_
_No._
_140_
_25_
_72_
_44_| |---|---|---| |||| |||_281_| Full-time equivalent staff numbers exclude staff employed on zero hours contracts. Page 60 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **13. Staff costs (continued)** The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was: ||**Group**|_Group_| |---|---|---| ||**2025**|_2024_| ||**No.**|_No._| |In the band £60,001 - £70,000|**5**|_3_| |In the band £70,001 - £80,000|**1**|_4_| |In the band £80,001 - £90,000|**2**|_1_| |In the band £100,001 - £110,000|**1**|_-_| |In the band £110,001 - £120,000|**-**|_2_| |In the band £120,001 - £130,000|**1**|_-_| |In the band £130,001 - £140,000|**1**|_-_| The Hospice considers that the key management personnel comprises the trustees and the senior management team. This management team are the Chief Executive and 3 other key Chief Officers (2024 - CEO + 5). The total employee benefits including employer's national insurance and pension contributions of the key management personnel of the Hospice were £556k (2024 - £640k). ## **14. Trustees' remuneration and expenses** During the year, no Trustees received any remuneration or other benefits _(2024 - £NIL)_ . During the year a total of £99 of expenses were paid to one Trustee (2024 - £236 to one Trustee), no costs were incurred in Trustee conference attendance (2024 - £140). ## **15. Taxation** The charitable company is exempt from corporation tax as all its income is charitable and is applied for charitable purposes. Page 61 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **16. Intangible assets** ## **Group** |**Cost**
At 1 April 2024
Additions
At 31 March 2025
**Amortisation**
At 1 April 2024
Charge for the year
At 31 March 2025
**Net book value**
At 31 March 2025
_At 31 March 2024_|**Radfield**
**Homecare**
**£000**
**32**
**-**
**32**
**19**
**7**
**26**
**6**
_13_|**Total Clean**
**£000**
**40**
**40**
**80**
**4**
**6**
**10**
**70**
_36_|**Total**
**£000**
**72**
**40**| |---|---|---|---| ||||**112**| ||||**23**
**13**| ||||**36**| ||||**76**| ||||_49_| Page 62 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **17. Tangible fixed assets** ## **Group** |**Cost**
At 1 April 2024
Additions
Disposals
At 31 March 2025
**Depreciation**
At 1 April 2024
Charge for the
year
On disposals
At 31 March 2025
**Net book value**
At 31 March 2025
_At 31 March 2024_|**Freehold**
**property**
**£000**
**4,663**
**-**
**-**
**4,663**
**1,978**
**92**
**-**
**2,070**
**2,593**
_2,685_|**New**
**home for**
**St Helena**
**£000**
**517**
**-**
**(517)**
**-**
**-**
**-**
**-**
**-**
**-**
_517_|**Leasehold**
**improve-**
**ments**
**£000**
**1,931**
**117**
**(33)**
**2,015**
**1,002**
**156**
**(28)**
**1,130**
**885**
_929_|**Furniture**
**& office**
**equipment**
**£000**
**675**
**7**
**(2)**
**680**
**503**
**30**
**(2)**
**531**
**149**
_172_|**Motor**
**vehicles**
**£000**
**90**
**-**
**-**
**90**
**90**
**-**
**-**
**90**
**-**
_-_|**Computer**
**&**
**electrical**
**equipment**
**£000**
**520**
**132**
**(287)**
**365**
**398**
**66**
**(287)**
**177**
**188**
_122_|**Total**
**£000**
**8,396**
**256**
**(839)**
**7,813**
**3,971**
**344**
**(317)**
**3,998**
**3,815**
_4,425_| |---|---|---|---|---|---|---|---| Page 63 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **17. Tangible fixed assets (continued)** ## **Company** |**Cost**
At 1 April 2024
Additions
Disposals
At 31 March 2025
**Depreciation**
At 1 April 2024
Charge for the
year
On disposals
At 31 March 2025
**Net book value**
At 31 March 2025
_At 31 March 2024_|**Freehold**
**property**
**£000**
**4,663**
**-**
**-**
**4,663**
**1,978**
**92**
**-**
**2,070**
**2,593**
_2,685_|**New**
**home for**
**St Helena**
**£000**
**517**
**-**
**(517)**
**-**
**-**
**-**
**-**
**-**
**-**
_517_|**Leasehold**
**improve-**
**ments**
**£000**
**1,931**
**117**
**(33)**
**2,015**
**1,002**
**156**
**(28)**
**1,130**
**885**
_929_|**Furniture,**
**office &**
**specialist**
**equipment**
**£000**
**671**
**6**
**(2)**
**675**
**503**
**29**
**(2)**
**530**
**145**
_168_|**Motor**
**vehicles**
**£000**
**90**
**-**
**-**
**90**
**90**
**-**
**-**
**90**
**-**
_-_|**Computer**
**&**
**electrical**
**equipment**
**£000**
**520**
**120**
**(287)**
**353**
**398**
**63**
**(287)**
**174**
**179**
_122_|**Total**
**£000**
**8,392**
**243**
**(839)**
**7,796**
**3,971**
**340**
**(317)**
**3,994**
**3,802**
_4,421_| |---|---|---|---|---|---|---|---| Land with a value of £38,600 (2024 - £38,600) is included within freehold property and is not depreciated. The decision was taken during the year to indefinitely pause the plans to develop a new home for St Helena. Therefore previously capitalised costs as above of £517,428 were aborted and are expensed under support costs. Page 64 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **18. Fixed asset investments** |**Group and Company**
**Cost or valuation**
At 1 April 2024
Disposals
Interest received
Net loss on change in fair value
At 31 March 2025
**Net book value**
At 31 March 2025
_At 31 March 2024_|**Listed**
**investments**
**2 year fixed**
**term deposit**
**£000**
**£000**
**4,711**
**500**
**(260)**
**-**
**-**
**23**
**(57)**
**-**
**4,394**
**523**
**4,394**
**523**
_4,711_
_500_|**Total**
**£000**
**5,211**
**(260)**
**23**
**(57)**
**4,917**
**4,917**
_5,211_| |---|---|---| In addition, the Group and Company held £10 (2024 - £10) of unlisted shares in UK registered companies. Page 65 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **18. Fixed asset investments (continued)** ## **Principal subsidiaries** The following were subsidiary undertakings of the Company: |**Names**|**Company**|**Principal activity**|**Class of**|**Holding**| |---|---|---|---|---| ||**number**||**shares**|| |St Helena Hospice Trading Limited|07152341|Operation of charity|Ordinary|100%| |||shops and cafes,||| |||administrative||| |||services and||| |||consultancy and care||| |||services||| |St Helena Cleaning Services Limited|14757991|Commercial cleaning|Ordinary|100%| |||services||| |St Helena Care Services Ltd|12440509|Provision of in-home|Ordinary|100%| |||care services||| |St Helena Creative Services C.I.C.|15337763|Artistic creation|Ordinary|100%| |||services||| The financial results of the subsidiaries for the year were: |**Names**|**Income**|**Expenditure**|**Profit/(Loss**|**Net assets**| |---|---|---|---|---| ||**£000**|**£000**|**)/ Surplus/**|**£000**| ||||**(Deficit) for**|| ||||**the year**|| ||||**£000**|| |St Helena Hospice Trading Limited|**499,470**|**(478,417)**|**21,053**|**21,054**| |St Helena Cleaning Services Limited|**921,166**|**(1,134,312)**|**(213,146)**|**(280,138)**| |St Helena Care Services Ltd|**1,265,801**|**(1,331,315)**|**(65,514)**|**(297,234)**| |St Helena Creative Services C.I.C.|**42,659**|**(103,894)**|**(61,235)**|**(61,135)**| The Company directly owns St Helena Hospice Trading Limited with all other subsidiaries held indirectly through St Helena Hospice Trading Limited. The registered offices of the subsidiaries are as follows: St Helena Hospice Trading Limited - Unit 4 Phoenix Square, Wyncolls Road, Severalls Industrial Park, Colchester, CO4 9AS. St Helena Cleaning Services Limited - Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. St Helena Care Services Ltd - Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. St Helena Creative Services C.I.C. - 6 The Atrium, Wyncolls Road, Severalls Industrial Park, Colchester, CO4 9AS. Page 66 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **19. Stocks** ||**Group**|_Group_| |---|---|---| ||**2025**|_2024_| ||**£000**|_£000_| |New and branded goods|**29**|_19_| ## **20. Debtors** |**Due within one year**
Trade debtors
Amounts owed by group undertakings
Other debtors
Prepayments and accrued income
Tax recoverable - VAT and gift aid
Legacies|**Group**
**2025**
**£000**
**230**
**-**
**14**
**1,600**
**162**
**1,195**
**3,201**|_Group_
_As restated_
_2024_
_£000_
_206_
_-_
_69_
_1,691_
_172_
_43_
_2,181_|**Company**
**2025**
**£000**
**165**
**1,165**
**13**
**1,574**
**162**
**1,195**
**4,274**|_Company_
_As restated_
_2024_
_£000_
_173_
_398_
_69_
_1,685_
_172_
_43_| |---|---|---|---|---| |||||| |||||_2,540_| At 31 March 2025 the Chairty had conditional entitlements to future legacies from two estates. As the conditions attracting to entitlements reflected continuing life interests in property, detailed valuations of these contingent assets is not available. Page 67 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **21. Creditors: Amounts falling due within one year** |Big Issue Invest loan (see note 22)
Post Code Innovation Trust loan (see note
22)
Trade creditors
Amounts owed to group undertakings
Other taxation and social security
Deferred income
Pension fund loan payable
Other creditors
Accruals|**Group**
**2025**
**£000**
**55**
**29**
**879**
**-**
**321**
**5,862**
**121**
**80**
**627**
**7,974**|_Group_
_2024_
_£000_
_51_
_-_
_1,081_
_-_
_223_
_2,549_
_110_
_18_
_654_
_4,686_|**Company**
**2025**
**£000**
**55**
**29**
**846**
**434**
**201**
**5,837**
**112**
**-**
**552**
**8,066**|_Company_
_2024_
_£000_
_51_
_-_
_1,066_
_40_
_195_
_2,549_
_108_
_-_
_623_| |---|---|---|---|---| |||||_4,632_| The deferred income relates to money received in advance. This includes a balance of £667k (2024 - £615k) for future lottery draws, £5,102k (2024 - £1,887k) for grants and trust income received in advance and £93k (2024 - £47k) for future fundraising events. ## **22. Creditors: Amounts falling due after more than one year** |Other loans
Payments received on account|**Group**
**2025**
**£000**
**-**
**105**
**105**|_Group_
_2024_
_£000_
_55_
_-_
_55_|**Company**
**2025**
**£000**
**-**
**105**
**105**|_Company_
_2024_
_£000_
_55_
_-_| |---|---|---|---|---| |||||_55_| The Big Issue Invest Loan will be fully repaid in 2025-26. On 30 July 2024, St Helena received £150,000 from The Postcode Innovation Trust as part of a £300,000 funding arrangement aimed at supporting the development and mobilisation of a new medically led Virtual Ward. The funding was structured as 50% grant and 50% loan. The loan term is 5 years with interest payable at 3% on a quarterly basis. Page 68 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **23. Prior year adjustments** At 31 March 2024 the group financial statements recognised a deferred tax asset in respect of tax losses of subsidiary companies totalling £55k. The recognition of this asset was on the basis that the value of the losses would be realised in future periods. As future group trading profits are expected to be distributed to the parent Charity by gift aid, no corporation tax liability is expected to arise. In view of this the directors conclude it is inappropriate to recognise a deferred tax asset. The comparative figures for 2024 therefore reflect a prior year adjustment to remove the deferred tax asset. This has resulted in an increase in expenditure on raising funds of £Nil (2024 - £27k) and a reduction in general funds brought forward of £55k (2024 - £28k). Page 69 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **24. Statement of funds** **Statement of funds - current year** |**As restated**
**Balance at 1**
**April 2024**
**£000**
**Unrestricted**
**funds**
**Designated**
**funds**
Fixed asset fund
**4,425**
Hospice capital
fund
**3,000**
Government
Capital Grant
fund
**-**
Fit for future
fund
**-**
**7,425**
**General funds**
General Funds
**3,468**
**Total**
**Unrestricted**
**funds**
**10,893**
**Restricted**
**funds**
Government
Capital Grant
fund
**-**
Specific
donations
**509**
**509**
**Total of funds**
**11,402**|**Income**
**£000**
**Expenditure**
**£000**
**-**
**-**
**-**
**-**
**-**
**(13)**
**-**
**(18)**
**-**
**(31)**
**22,734**
**(22,203)**
**22,734**
**(22,234)**
**237**
**-**
**545**
**(602)**
**782**
**(602)**
**23,516**
**(22,836)**|**Transfers**
**in/out**
**£000**
**(1,200)**
**500**
**237**
**700**
**237**
**-**
**237**
**(237)**
**-**
**(237)**
**-**|**Gains/**
**(Losses)**
**£000**
**-**
**-**
**-**
**-**
**-**
**(57)**
**(57)**
**-**
**-**
**-**
**(57)**|**Balance at**
**31 March**
**2025**
**£000**
**3,225**
**3,500**
**224**
**682**| |---|---|---|---|---| |||||**7,631**| |||||**3,942**| |||||**11,573**| |||||**-**
**452**| |||||**452**| |||||**12,025**| Page 70 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **24. Statement of funds (continued)** ## **Statement of funds - prior year** |**Unrestricted funds**
**Designated funds**
Fixed asset fund
Hospice capital fund
**General funds**
General Funds
**Total Unrestricted funds**
**Restricted funds**
Specific donations
**Total of funds**|_As restated_
_Balance at_
_1 April 2023_
_£000_
_3,941_
_4,000_
_7,941_
_4,079_
_12,020_
_387_
_12,407_|_Income_
_£000_
_810_
_-_
_810_
_17,658_
_18,468_
_562_
_19,030_|_Expenditure_
_£000_
_(326)_
_-_
_(326)_
_(19,269)_
_(19,595)_
_(440)_
_(20,035)_|_Transfers_
_in/out_
_£000_
_-_
_(1,000)_
_(1,000)_
_1,000_
_-_
_-_
_-_|_As restated_
_Balance at_
_31 March_
_2024_
_£000_
_4,425_
_3,000_| |---|---|---|---|---|---| ||||||_7,425_| ||||||_3,468_| ||||||_10,893_| ||||||_509_| ||||||_11,402_| Page 71 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **24. Statement of funds (continued)** ## **Movement between funds** 'Fixed Assets - movement of non-maintaining fixed assets to designated fund. (see notes below on Fixed Assets). ## **Purposes of restricted funds** ## **Specific donations** The **Specific Donations** funds comprise accumulated amounts given for the purchase of specified items, projects or other specific purposes. Income received into the Specific donations funds include grants and donations to fund specific services and projects; expenditure relating to these services and projects are identified against the individual funds. ## **Purposes of designated funds** The **Government Capital Grant fund** has been created to transparently recognise the capital grant funding awarded in 2024-25 administered and distributed by Hospice UK. The funding had strict conditions: it could only be used for capital investment and had to be fully spent by 31 March 2025. The grant was recognised as restricted income in the year through the Statement of Financial Activities. Funds were fully expended in the year as required by the funding criteria, and therefore a transfer of £237k was made into the designated fund. The balance on the designated fund will be determined by future depreciation charges on the assets acquired. The **Fit for Future Fund** was created in 2024-25 following Trustees' decision to earmark funds for investment in infrastructure following significant organisational growth. £700k was authorised and allocated to this fund, of which £18k was spent during the year to fund two new operational roles (with a part-year financial impact). Further investment utilising this fund is expected in the next 2-3 financial years. The **Fixed Asset Fund** was established to assist in identifying reserves tied up as fixed assets which are not freely available to spend. Trustees authorised a £1.2m reduction in this fund during 2024-25 to enable the creation of the Fit for Future fund and return funds to the Hospice Capital Fund. The adjustment brought the remaining balance more in line with the net book value of freehold property, rather that the organisation's total tangible assets. This is considered appropriate as continues to reflect reserves, that while tied up in assets, are now more immediately available in liquid form. The **Hospice Capital Fund** has been established to provide initial funding for a new hospice, care home and commercial ventures. £500k was returned to the fund during 2024-25 having been reduced by £1,000k in the prior year due to the financial deficit incurred during the year. As part of our Securing Our Future strategy, the decision was also taken during 2024-25 to indefinitely pause our new development plans and prior capitalised costs were aborted and expensed in the year. Page 72 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **25. Summary of funds** ## **Summary of funds - current year** |**As restated**
**Balance at 1**
**April 2024**
**£000**
Designated
funds
**7,425**
General funds
**3,468**
Restricted funds
**509**
**11,402**|**Income**
**£000**
**Expenditure**
**£000**
**-**
**(31)**
**22,734**
**(22,203)**
**782**
**(602)**
**23,516**
**(22,836)**|**Transfers**
**in/out**
**£000**
**237**
**-**
**(237)**
**-**|**Gains/**
**(Losses)**
**£000**
**-**
**(57)**
**-**
**(57)**|**Balance at**
**31 March**
**2025**
**£000**
**7,631**
**3,942**
**452**| |---|---|---|---|---| |||||**12,025**| ## **Summary of funds - prior year** |Designated funds
General funds
Restricted funds|_As restated_
_Balance at_
_1 April 2023_
_£000_
_7,941_
_4,079_
_387_
_12,407_|_Income_
_£000_
_810_
_17,658_
_562_
_19,030_|_Expenditure_
_£000_
_(326)_
_(19,269)_
_(440)_
_(20,035)_|_Transfers_
_in/out_
_£000_
_(1,000)_
_1,000_
_-_
_-_|_As restated_
_Balance at_
_31 March_
_2024_
_£000_
_7,425_
_3,468_
_509_| |---|---|---|---|---|---| ||||||_11,402_| A restricted capital grant of £237k was received in the year from Hospice UK under a national government-funded programme to support hospice capital investment. The grant was fully utilised during the year in accordance with the criteria. As reflected above restricted funds reflect a transfer of the funding to a designated fixed asset fund, which will reduce in line with depreciation of the related assets over their useful life. Page 73 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **26. Analysis of net assets between funds** ## **Analysis of net assets between funds - current year** |Tangible fixed assets
Intangible fixed assets
Fixed asset investments
Current assets
Creditors due within one year
Creditors due in more than one year
**Total**
**Analysis of net assets between funds - prior year**
Tangible fixed assets
Intangible fixed assets
Fixed asset investments
Current assets
Creditors due within one year
Creditors due in more than one year
**Total As restated**|**Restricted**
**funds**
**2025**
**Unrestricted**
**funds**
**2025**
**£000**
**£000**
-
3,815
-
76
-
4,917
452
10,844
-
(7,974)
-
(105)
452
11,573
_Restricted_
_funds_
_2024_
_Unrestricted_
_funds_
_2024_
_£000_
_£000_
_-_
_4,425_
_-_
_49_
_-_
_5,211_
_509_
_5,949_
_-_
_(4,686)_
_-_
_(55)_
_509_
_10,893_|**Total**
**funds**
**2025**
**£000**
**3,815**
**76**
**4,917**
**11,296**
**(7,974)**
**(105)**
**12,025**
_As restated_
_Total_
_funds_
_2024_
_£000_
_4,425_
_49_
_5,211_
_6,458_
_(4,686)_
_(55)_
_11,402_| |---|---|---| Page 74 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **27. Reconciliation of net movement in funds to net cash flow from operating activities** |Net income/expenditure for the year (as per Statement of Financial
Activities)
**Adjustments for:**
Depreciation charges
Amortisation charges
Losses/(gains) on investments
Bank interest
Increase in stocks
(Increase)/decrease in debtors
Increase/(decrease) in creditors
Aborted capitalised new home costs
Loss on disposal of written back assets
Investment income
**Net cash provided by/(used in) operating activities**|**Group**
**2025**
**£000**
**623**
**344**
**13**
**57**
**(221)**
**(10)**
**(1,020)**
**3,255**
**517**
**5**
**(128)**
**3,435**|_Group_
_2024_
_£000_
_(1,005)_| |---|---|---| |||_326_
_10_
_(180)_
_(159)_
_(11)_
_1,128_
_(1,300)_
_-_
_-_
_(165)_| |||| |||_(1,356)_| ## **28. Analysis of cash and cash equivalents** |Cash in hand
**Total cash and cash equivalents**|**Group**
**2025**
**£000**
**785**
**785**|_Group_
_2024_
_£000_
_1,943_| |---|---|---| |||| |||_1,943_| Page 75 ## **ST. HELENA HOSPICE LIMITED** ## **(A Company Limited by Guarantee)** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **29. Analysis of changes in net debt** |Cash at bank and in hand
Debt due within 1 year
Debt due after 1 year
Liquid investments|**At 1 April**
**2024**
**£000**
**1,943**
**(162)**
**(55)**
**2,315**
**4,041**|**Cash flows**
**£000**
**(1,158)**
**(15)**
**55**
**4,966**
**3,848**|**At 31 March**
**2025**
**£000**
**785**
**(177)**
**-**
**7,281**
**7,889**| |---|---|---|---| ## **30. Pension commitments** ## **AVIVA Pension scheme** Employees can join a defined contribution pension scheme which is administered by Aviva. The charity contribution is restricted to the contributions disclosed in note 13. The charity has no liability beyond making its contributions and paying across the deductions for the employees' contributions. ## **NHS Pension scheme** Staff transferring from the NHS may continue to contribute to the NHS scheme. Past and present employees are covered by the provisions of the two NHS Pension Schemes. Details of the benefits payable and rules of the Schemes can be found on the NHS Pensions website at www.nhsbsa.nhs.uklpensions. Both are unfunded defined benefit schemes that cover NHS employers, GP practices and other bodies, allowed under the direction of the Secretary of State for Health and Social Care in England and Wales. They are not designed to be run in a way that would enable NHS bodies to identify their share of the underlying scheme assets and liabilities. Therefore, each scheme is accounted for as if it were a defined contribution scheme: the cost to the NHS body of participating in each scheme is taken as equal to the contributions payable to that scheme for the accounting period. Page 76 **(A Company Limited by Guarantee)** ## **ST. HELENA HOSPICE LIMITED** ## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025** ## **31. Operating lease commitments** At 31 March 2025 the Group and the Company had commitments to make future minimum lease payments under non-cancellable operating leases as follows: |Not later than 1 year
Later than 1 year and not later than 5 years
Later than 5 years|**Group**
**2025**
**£000**
**642**
**966**
**117**
**1,725**|_Group_
_2024_
_£000_
_597_
_1,103_
_167_
_1,867_|**Company**
**2025**
**£000**
**63**
**61**
**-**
**124**|_Company_
_2024_
_£000_
_62_
_121_
_-_| |---|---|---|---|---| |||||| |||||_183_| ## **32. Related party transactions** 2 Trustees (2024 - 2) are connected to companies from which the Charity and Group purchased services, full details are provided below: Tim Field is a Solicitor at Birkett Long who provide legal services to the St Helena group. Birkett Long have charged £535 in the year (2024 - £13,700). David Cresswell is a Partner of Ingleton Wood the company appointed by the Charity to perform professional survey, contract management and advice services for major building projects and property leases. Ingleton Wood charged the Charity £3,780 during the year (2024 - £11,997). 2 Trustees (2024 - none) received remuneration from St Helena for services provided outside of their Trustee responsibilities. Carrie Doyle provides education and services as part of the Compassionate Communities programme. She received £1,383 during the year (2024 - £Nil). Jo Tonkin provides ad hoc project work as commissioned by the Senior Leadership Team. She received £1,000 during the year (2024 - £Nil). During the year 4 trustees donated £543 (2024 - £64) to the charity. There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties. Page 77 St Helena wouldn’t exist – let alone be able to deliver the vital care we do – without the incredible generosity of those who support us. From every pound dropped into a collection pot, to bake sales, group challenges, committed monthly giving, sponsored events, our amazing volunteers, gifts in wills, and philanthropic contributions, we are humbled by the many ways people choose to stand with us. We are truly grateful. This year, we would like to offer special recognition to our key corporate sponsors and supporters named below: Arc Legal Assistance Ltd Automatic Transmission Services Ltd Birkett Long Solicitors Boydens Bright Selection Ltd Capel Court CWSE DK Moriarty Ltd Fenwick Fisher Jones Greenwood Gallagher Graham the Plumbers' Merchant Holmes & Hills LLP Solicitors Braintree Horizon Construction HSBC Informa UK Ltd Ingleton Wood LLP John Fowlers Jones & Whymark Engineering Kier Construction Eastern & Midlands Lidl Peterborough Regional Distribution Centre Managementors Matthew Douglas Ltd MHA MKM Building Supplies Pickering Interfaces Ltd Porsche Centre Colchester Reeman Dansie Rose Calendars SGN Ltd The Howden Group Foundation Thrive Gyms Tiptree Patisserie Tokio Marine Kiln Total Clean Tree and Lawn Company UK Plumbing Supplies Weeks Construction 78