Company number: 01511841 Charity Number: 280919 

## St Helena Hospice Limited 

Report and financial statements For the year ended 31 March 2024 




St Helena Hospice Limited Contents For the year ended 31 March 2024 

Reference and administrative information  ....................................................................................................... 1 Trustees’ annual report  ..................................................................................................................................... 3 Independent auditor’s report  .......................................................................................................................... 19 Statement of financial activities (incorporating an income and expenditure account)  .................................. 24 Balance sheet  ................................................................................................................................................... 25 Statement of cash flows ................................................................................................................................... 26 Notes to the financial statements  ................................................................................................................... 27 

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St Helena Hospice Limited Reference and administrative information For the year ended 31 March 2024 

|**Company number**|01511841|
|---|---|
|**Charity number**|280919|
|**Registered office**|Myland Hall, Barncroft Close, Highwoods, Colchester, Essex, CO4 9JU|
|**Country of registration**|England|
|**Country of incorporation**|United Kingdom|



|**Trustees**|The trustees, who are also directors under company law, who served during the|The trustees, who are also directors under company law, who served during the|
|---|---|---|
||year and up to the date of this report were as follows:||
||Prof Nigel Pye|Chairman, Chair of Remuneration Committee|
||Dr Frances Hyde|Vice Chairman, Chair of Corporate Governance and Risk|
||Committee||
||Richard Polom|Treasurer & Chair Finance & Operations Committee|
||Ken Aldred|Chair of Patient and Family Services Committee|
||David Cresswell||
||Timothy Field||
||James McCarthy||
||Dr David Milne||
||Catherine Morgan||
||Mike Smith||
||Victoria Fields||
||Prashant Aurora|(Appointed August 2023)|
|**Key management**|Mark Jarman-Howe|Chief Executive|
|**Personnel**|Karen Chumbley|COO (appointed February 2023)|
||Catherine Bhuiya – Heslegrave Director Finance & Strategy||
||Lisa Parrish|Director of Care (resigned February 2024)|
||Dr Emma Tempest|Medical Director|
||Gemma Zweck|Commercial Director|
||Mike Thompson|Director Brand and Culture (resigned March 2024)|



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St Helena Hospice Limited Reference and administrative information For the year ended 31 March 2024 

**Bankers** NatWest 25 High Street, Colchester, Essex, CO1 1DG **Solicitors** Birkett Long LLP, 1 Amphora Place, Sheepen Road, Colchester Essex, CO3 3WG Fisher Jones Greenwood LLP, Charter Court, Newcomen Way, Colchester, Essex, CO4 9YA **Investment** Rathbone Brothers PLC **Managers** 8 Finsbury Circus, London, EC2M 7AZ **Auditor** Sayer Vincent LLP Chartered Accountants and Statutory Auditor Invicta House, 110 Golden Lane London, EC1Y 0TG **Website** www.sthelena.org.uk 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Directors Report** 

The trustees present their report and the audited financial statements for the year ended 31 March 2024. Reference and administrative information set out on pages 1 and 2 form part of this report. The financial statements comply with current statutory requirements, the articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102. 

## **Purposes & Aims** 

This report covers the achievements and outcomes of the charity in the reporting period. The trustees review the aims, objectives and activities of the charity each year.  The trustees report the success of each key activity and the benefits the charity has brought to those groups of people that it is set up to help. The review also helps the trustees ensure the charity's aims, objectives and activities remained focused on its stated purposes. 

The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's aims and objectives and in planning its future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives that have been set. 

The purposes of the charity as set out in its articles of association (2023) are “to promote the relief of illness and suffering in such ways as the company from time to time thinks fit in Essex and adjacent areas and in particular (but without prejudice to the generality whether geographical or otherwise of such object): 

- (a) By establishing, maintaining and conducting residential, inpatient, outpatient, outreach and community-based care for any persons of any gender (without regard to race or creed or sexual orientation) who are suffering (at any age) from any chronic or terminal illness or from any disability or disease attributable to old age or from any other physical or mental infirmity, disability or disease. 

- (b) By conducting or promoting or encouraging research into the care and treatment of persons suffering from any such illness, disability, disease or infirmity as aforesaid and by providing for the dissemination of the results of such research. 

- (c) By promoting and encouraging or assisting in the teaching or training of any health or social care professionals or other persons engaged in any branch of medicine, surgery, nursing or allied services, or social or personal care, and in the teaching or training of students in any branch of medicine, surgery, nursing or allied services, or social or personal care. 

- (d) By providing or assisting or encouraging spiritual help and guidance for any persons under our care. 

- (e) By promoting and providing family support and bereavement care services for those affected by illness, suffering and death. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

- (f) Through community engagement, volunteering, and generating its own resources and funding to ensure that it retains its independence in setting and pursuing its priorities and fulfilling its objects.” 

## **We are St Helena Hospice** 

We strive to provide world class care for our community, supporting those in the last phase of life, along with their family, friends and carers. 

By focusing on physical, emotional and spiritual needs, we aim to bring comfort and relief to all those who need it, offering the people of northeast Essex individual care and holistic support, regardless of their diagnosis or personal circumstances. 

We focus on the immediate medical needs of those we help, but we also focus on wider determinants of wellbeing across the entire population of northeast Essex. We strive to reduce inequalities and ensure access to our care for all who need it within our local community. 

## **Our Vision & Values** 

Our vision is to be a leader in caring.  Our local community deserves world class care. We aspire to be the best, and to drive innovation and excellence across everything we do. St Helena aims to foster integrated and person-centred care by aligning our efforts and sharing resources with others. We actively work with health and care partners to ensure seamless coordination and cooperation across the healthcare system. Through these collaborative efforts, we contribute to the overall improvement of population health outcomes and the delivery of quality end of life care in the region. 

Our amazing team live by our values every day and we seek to embed them in everything we do: 




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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Our Approach** 

We measure the success of our work based on the ‘10 outcomes that matter’, which were set following consultation with the local public and professionals. 

1 To identify and recognise people in the last 12 months of life 

2 To inform people thought to be within the last 12 months of life and their families of the likelihood of death within the next 12 months, sensitively and honestly 

3 To elicit and record people’s preferences for care during the last 12 months of life 

4 To respect people’s preferences for care during the last 12 months of their life 

5 To ensure people’s preferences for care are accessible to all parts of the health and social care system/end of life care system 

6 To treat people at the end of life as individuals, with dignity, compassion and empathy 

7 To control pain and manage symptoms for people during the last 12 months of life 

8 To minimise inappropriate, unnecessary and futile medical intervention during the last 12 months of life 

9 To ensure that people at the end of life have equitable access to flexible 24/7 end of life care services, irrespective of the place of care or the organisation/s providing care 

10 To provide support to the families and other carers during and after their loved one’s end of life 

We track progress against these, striving to consistently improve these outcomes 

Safety and quality are at the heart of the care and support we provide, and we were delighted to retain our Care Quality Commission (CQC) rating of Outstanding following their visit to us this year 


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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Strategic Report** 

## **Our Year in Review** 



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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Care & Support** 

We received 4,045 new referrals and supported 4,248 people this year.  However, like people and organisations up and down the country, our finances have been challenging.  So, one of the key efforts of this year was to address our budget deficit whilst continuing to support our community by delivering quality services. 

Our SinglePoint service supported 2,540 people, taking 41,924 calls and making 2,359 home visits and our community nurse specialist team supported 2,093 people. We collaborated with the East of England Ambulance service hosting shared roles for 4 paramedics, enabling skill sharing between the organisations. This project received excellent feedback from patients and staff and enabled people to avoid hospital admission if that was their preference. 

There were 406 admissions to our inpatient unit and we maintained an average wait for admission of only 3 days. 

Our Compassionate Community programme thrived this year with a wide variety of events to promote death literacy within our community, sharing information about services, collaborating with colleagues in other organisations and our community to support people and their carers in the last years of life. 

The My Care Choices Register grew, with 4,394 people currently recording their care preferences including over 1,000 local people who are living with frailty. 

Our Safe Harbour programme continued to work with local under-served communities improving access to St Helena services and addressing inequalities. 

Unfortunately, the increasing costs of running our services continue to outpace the uplift we receive from our NHS grant.  That means we have to work even harder to find the additional funds to simply maintain our current levels of service, let alone expand them.  As a result of this, we have taken time this year to refocus on where we are able to generate additional funds moving forward to protect our services and our staff.  We are excited to have launched a new respite service toward the end of the year.  This allows patients to privately pay for respite care at the hospice.  We believe that this service has significant potential for growth and will enable us to utilise a small number of our Inpatient Unit beds to help fund the free care we provide in the others.  The income from this will also help to fund our new Medical-led Virtual Ward, providing specialist medical care to patients in their homes. 

We have also launched a new bereavement service; Forget Me Not.  This service provides oneon-one bereavement counselling to the community.  It is a service that clients pay for, but sits alongside our free charitable bereavement service, helping us to continue to fund that free service provision. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Financial Review** 

The financial year to 31[st] March 2024 saw another challenging year for the Hospice Sector in general with a collective deficit of c£77m forecast by Hospice UK.  St Helena has felt these challenges itself, with a deficit for the year of £1.2m (2023: 0.88m).  This is driven by a number of factors, including the cost-of-living crisis, which has impacted our lottery and fundraising income, high inflation causing costs to increase dramatically and the need to support our colleagues financially through this time with appropriate pay increases and wider support. 

The predominant factor in our deficit this year was an unusually low year for income received from gifts in wills.  Historically, the rolling 5-year average for legacy income was c£1.7m.  This year we received just £0.84m (2023: £1.4m).  This is an unpredictable income stream but one that has historically rebounded following previous weak years.  We have a strong pipeline for the coming year, however we are also committed to reducing our reliance on legacy income in the future to de-risk this income stream. 

## **Where Does our Income Come From?** 

Our total income for the year was £18.9m (2023: £19.2m). 

In FY24, 27% of our income came from NHS and related grants (2023; 29%). As a result of this declining contribution, we have therefore had to identify ways to generate additional income to close this funding gap, as well as meet inflationary cost increases.  We have done this by focusing on driving growth of our existing income generation activities and businesses, and have also launched 2 new commercial businesses in the year. 

In FY24, 57% (£10.7m) of our total income was raised through our commercial businesses (2023; £10.1m).  Income from direct fundraising activities and gifts in wills fell in the year to contribute just 13% of our income, compared to 35% in 2023.  These figures emphasise the importance of continuing to invest in and grow our commercial income streams. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 


## **Retail** 

Our retail portfolio consists of 23 stores (2023: 21) and delivered a net contribution in the year of £1.53m (2023: £1.37m).  We opened two new shops in the year and saw growth across nearly all of our shops. We continue to focus on growth, with several more shops being investigated for this coming year, as well as further expansion of our café offering and online retail. 

## **Lottery** 

Our lottery business delivered a net contribution of £1.27 m for 2024 (2023: £1.18m), exceeding budget. In addition to this, it delivered £1.99m royalty donations to our lottery charity partners across the country. It was another challenging year for this income stream, which relies on regular plays made through players’ direct debits. With the current economic challenges, many players have been cancelling ‘non-essential’ direct debits and we have felt the impact of this. Despite this, our team has worked diligently to secure new players, manage costs and promote single ticket sales. The year ahead will continue to be challenging for lottery, but we are securing new partners and are confident of meeting budget. 

## **Radfield Homecare in support of St Helena** 

Radfield delivers homecare services to private clients in and around northeast Essex.  It’s mission aligns strongly with St Helena’s, providing quality care to those in need.  100% of the profits from this business flow back into the charity.  We are delighted to announce that  the 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

business achieved its first CQC rating this year, being awarded a rating of ‘Good’, the highest rating that a newly established care business can receive for its first inspection. 

Although the business was loss-making this year, it is forecast to deliver profit in FY25 and beyond. 

## **Total Clean in Support of St Helena** 

Launched in June 2023, this is a franchise business delivering commercial cleaning services to business’ in Colchester, Ipswich and Chelmsford.  Our customers know that in using Total Clean’s services, they are ultimately supporting St Helena, as well as receiving an exceptional cleaning service.  The business had a very strong first 10 months of trading and is expected to deliver a profit in FY25. 

## **The Creation Station in Support of St Helena** 

Toward the end of the year, we also launched a new creative play business, The Creation Station in support of St Helena. This business is offering creative experiences for children and adults in Colchester and surrounding areas.  We believe that this business has significant potential and already appears very popular 

## **Investment policy** 

St Helena works closely with its fund managers to ensure our investment portfolio is responsibly managed. This means managed in line with the charities own risk profile, by reputable traders, and in accordance with the purposeful integration of environmental, social and corporate governance (ESG) considerations into investment management processes and ownership practices. We continue to adopt the following non-exhaustive definitions of the underlying components of ESG: 

- 1 - environmental: issues relating to the quality and functioning of the natural environment 

- 2 - social: issues relating to the rights, well-being and interests of people and communities 

- 3 - governance: issues relating to corporate governance and corporate behaviour 

In addition to applying the above general principles the charity will hold no direct investment in companies whose main source of revenues and profits is derived from tobacco. 

St Helena seeks to produce the best possible financial return within an acceptable level of risk, which is classified as a level 2-3 (2023: level 4) by our professional investment managers (with level 1 being the lowest risk level and 6 being the highest). This risk appetite rating was lowered towards the end of the year with the agreement of Trustees, to reflect the current market risks and also St Helena’s wider strategy over the coming years. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

The investment objective is to generate a total return of CPI plus 3% per annum over the longterm, net of all fees. The Charity adopts a total return approach to investment, generating the investment return from income and capital gains or losses. Due to the challenging economic environment, this objective has not been achieved this year. The Trustees remain confident in this investment approach however and it is expected that, in the long term, the real value of the portfolio will be maintained in accordance with the investment objective above. 

## **Reserves and Going Concern** 

Our deficit position this year will impact our reserves. Despite this, our reserves remain in a healthy position, with free reserves at 31st March 2024 of £6.47m (2023: £8.08m), of which £3m is allocated to a Hospice Development Fund to support potential new capital works for a future development of the Hospice. Excluding this designated fund, free reserves at year end are £3.47m, which falls within the upper and lower collar of our reserves policy (of between £3.3m and £4.9m). 

We recognise that a deficit position is not sustainable in the long-term and we have worked hard this year to address this issue.  We are forecasting a significant improvement in the year end position for FY25. This is as a result of work to refocus the way in which we deliver some of our clinical services, including identifying new income generating opportunities from some of them, and launching new and growing existing commercial income streams.  We are committed to delivering a strong set of results this year, bringing us back to a financially and clinically sustainable position moving forward. 

## **Principle Risks and Uncertainties** 

St Helena has a risk management strategy that comprises: 

- Maintaining a risk register covering all parts of the organisation.  This identifies which risks need to be escalated across the organisation to the different levels of management 

- Regular reviews of the risks the charity may face by Senior Leadership and the Boards of the main Charity and Trading company. 

- Establishment of systems and procedures to mitigate risks identified in the plan. 

- Maintaining adequate insurance cover. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

The charity has identified the following significant strategic risks and manages them as follows: 

|The charity has identifed|the following signifcant strategic risks and manages them as follows:|
|---|---|
|**Risk Identifed**|**Mitigation**|
|Potential reduction in<br>year-on-year<br>legacy<br>income|Historically legacy income sat at a rolling 5-year average of c£1.7m.<br>The last 2 years has seen this decline (2023; £1.4m, 2024: £0.84m).<br>This has been a signifcant factor in our defcit for FY24.<br>We have invested in a strong and experienced legacy team in house<br>in the year to better promoted and manage our legacy income<br>moving forward.<br>In the shorter term, we are reducing our reliance on legacy income in<br>our budgeting to manage this risk.|
|Failure<br>to<br>eliminate<br>structural defcit|The budget for FY25 has been developed with a specifc focus on<br>eliminating the structural defcit.  New income streams have been<br>identifed and actioned to drive income and budget is being delivered<br>in the initial months of the new fnancial year.  A 10-year forecast has<br>been developed to enable us to manage our cost base and this<br>evidences the long term sustainability of our services.|
|Failure to recruit and<br>retain<br>staf<br>with<br>appropriate skills and<br>experience to deliver<br>income targets|The charity ofers competitive pay and conditions to attract high<br>quality staf as well as providing extensive staf training and<br>development support. The charity monitors key workforce metrics<br>regularly and ofers exit interviews to all staf who leave the<br>organisation.|
|Degrading<br>infrastructure on<br>Myland Hall site|The charity maintains all premises to a high standard with a<br>dedicated estates management team and a rolling maintenance<br>programme. The estates team monitor and manage the safety and<br>security of all premises.<br>The charity is currently working through a strategic plan to ensure<br>that it has a hospice building that meets its long-term vision and<br>values.|



There has been no significant change in the risk profile of the charity. 

## **Structure** 

The Charity has 4 active and 2 dormant, wholly owned subsidiaries.  The active subsidiaries are: 

- St Helena Care Services Limited (12440509), wholly owned by St Helena Hospice Limited and delivering the Radfield in support of St Helena business 

- St Helena Hospice Trading Limited (07152341) which has a separate Board of Directors (appointed January 2024) and oversees the commercial activity within the charitable group 

- St Helena Cleaning Services Limited (14757911) and St Helena Creative Services Limited (15337763) which are wholly owned by St Helena Hospice Trading Limited, and therefore ultimately the main charity. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

St Helena Creative Services Limited only started trading in the final months of this financial year and so will report a 15-month period to 31 March 2025 for the first time next year.  The other 3 active entities have all been consolidated into these Group accounts. 

## **Governance** 

The organisation is a charitable company limited by guarantee, incorporated on 11 August 1980, and registered as a charity on 22 October 1980 with Articles of Association governing the charity and setting out its charitable objects and powers. 

The Board of Trustees for St Helena Hospice Ltd meets a minimum of 4 times annually and is responsible for overseeing the strategic operations of the organisation.  Additional Board business is carried out in between formal meetings through its on-line portal that allows for discussions, voting and further decisions to be made. 

In addition to attending Board meetings, every Trustee sits on at least 1 committee, determined by their core skills: 

- Finance & Operations Committee (FOC) – overseeing the financial performance of the charity, in addition to people & culture, marketing & brand, and IT & digital. 

- Corporate Governance & Risk Committee (CG&R) – overseeing governance, compliance and risk across the organisation, in addition to estates management. 

- Patient & Family Services (PFS) – overseeing all areas of clinical services and patient welfare. 

- Remuneration Committee – overseeing the remuneration of senior management. 

The Committees meet a minimum of 4 times yearly and are responsible for reporting any significant issues or recommendations related to their areas of oversight to the main Board. Additional Board business is carried out in between formal meetings through its on-line portal that allows for discussions, voting and further decisions to be made. 

Trustees are appointed following a strict process.  This includes a formal process of identification of any skill gaps within the Board, a job description being issued externally relevant to the skills being sought, submission of CVs from applicants, a formal interview process, and a vote at the Board of Trustees to confirm appointment.  Trustee performance is reviewed on a regular basis by the Chair of Trustees and Committee leads. 

## **Fundraising Practices** 

St Helena’s supporters are very important and it is their support that enables St Helena to do what it does to help the people of north east Essex at a very difficult time in their lives. We aim to ensure that all of our fundraising activities are carried out in accordance with best fundraising practice and our supporters and wider public are treated fairly and with respect. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

The charity voluntarily registered with the Fundraising Regulator and works within the Code of Fundraising Practice. Its lottery is regulated by the Gambling Commission and it adheres to the Licence Conditions and Codes of Practice as set out by the Gambling Commission. 

## **Working with third party fundraisers** 

So that we can engage with as many potential supporters as possible, St Helena’s staff talk with members of the public both on the telephone and in person. We also work with external organisations who have specific expertise in this area. All such arrangements are under robust contracts which specify that the activities must be carried out by suitably trained staff and in accordance with applicable laws and codes such as the Fundraising Regulator’s Code of Fundraising Practice and data protection laws. We expect these organisations to reflect our values when working on our behalf. In addition to this and as part of our compliance with the Gambling Commission, St Helena has a series of interventions in place to ensure that the work being carried out is to the highest possible standards. This includes, but is not limited to, spot checking of new supporters who sign up in support of the organisation.  All spot checking is logged and narratives kept of each communication with a particular supporter. 

## **Protecting vulnerable people** 

St Helena Fundraisers are aware of the Code of Fundraising Practice and in particular, the importance of protecting vulnerable people (and others) from unreasonable intrusion on privacy, unreasonably persistent approaches or undue pressure to give. Our lottery operation has a responsible gambling policy in place which identifies the actions taken to protect the most vulnerable in society. This is also covered in the training that every member of the lottery team has when they join the organisation and at regular intervals. 

## **Complaints** 

During the year, 22 (2023-27) complaints were received, all of which have been resolved. St Helena views complaints and supporter feedback as important information about the impact on our supporters and an opportunity to learn about and improve our practice. 

## **Remuneration policy for key management personnel** 

The Remuneration Committee, which consists of the Chair, Vice Chair and Treasurer, has delegated responsibility from the Board for pay and remuneration of the senior management team. An external agency undertakes benchmarking of salaries with reference to hospice, public, charity and private sectors. The agreed pay policy for senior employees is to aim for salaries and rewards within the range of lower to middle quartile for the relevant role and only in exceptional circumstances to be in the upper quartile. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Diversity, Equity & Inclusion** 

The charity is an equal opportunities employer and committed to a policy of treating all employees and job applicants equally. The aim is for a workforce that will be truly representative of all sections of society, in which all colleagues feel respected and able to give their best. 

It is the policy of the charity to provide equality and fairness for all. This includes taking all reasonable steps to employ and promote employees based on their abilities and qualifications without regard to race, colour, nationality, ethnic or national origin, religion or belief, disability, trade union membership or non-membership, sex, pregnancy/maternity, gender reassignment, ‐ sexual orientation, married or civil partnership status, age, or being a part time or fixed term worker. It opposes all forms of unlawful and unfair discrimination. 

The charity strives to prevent unfair treatment by operating fair, objective and systematic procedures including: 

- Good communication through the organisation. 

- Recruitment and selection policies 

- Internal promotion opportunities. 

- Robust performance management processes including training and development. 

- Access to support systems such as Employment Support Programme and Occupational Health. 

- Grievance and whistleblowing policy with access to Freedom to Speak Up Guardians. 

- Ensuring the fair treatment and dignity of employees at work and making sure our workplaces are free from harassment, victimisation and bullying. 

The charity treats everyone with dignity and respect and is committed to creating a work environment free of harassment and bullying. 

## **Relationships with Stakeholders** 

St Helena maintains frequent dialogue and consultation with its key stakeholders, ensuring that it maintains strong and positive relationships, and has regard for its stakeholders in all decisions that it makes.  Unsolicited positive feedback is regularly received from patients and families, employees are engaged with frequently, including through annual surveys and staff forums, the charity maintains very strong relationships with its local partners and commissioners, including ESNEFT, the local ICB, Northeast Essex Alliance, Colchester City Council and other bodies, and St Helena regularly seeks wider community engagement through pathways including its Compassionate Communities work. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Streamlined Energy & Carbon Reporting Disclosure** 


## **Methodology** 

As a charitable organisation, St Helena is required to report its energy use and carbon emissions in accordance with the Companies (Directors’ Report) and Limited Liability Partnerships (Energy and Carbon Report) Regulations 2018. The data detailed in this table represent emissions and energy use for which St Helena is responsible, including energy used in our hospice, offices and shops, and fuel used in company-owned or operated vehicles or for company business. We have used the main requirements of the Greenhouse Gas Protocol Corporate Standard to calculate our emissions, along with the UK Government GHG Conversion Factors for Company Reporting 2021. Current data capture processes mean that at least 85% of figures captured were from actual data sources for energy consumption. Actual data was used for grey fleet and a mixture of actual and estimated figures were used to compile the owned transport, and with this first benchmark we will be reviewing the comparator to understand the calculation from the previous year. 

## **Energy-efficient actions** 

The following energy efficiency measures were implemented during the reporting period of 2023-2024: 

- **Water pipe lagging** throughout the Myland Hospice Inpatient loft to reduce heat loss 

- **Electrical heating** installed in 2 x new shops 

- **LED lighting** installed in 2 x news shops and new warehouse 

- **St Helena Green Group** set up and meeting quarterly 

- **‘Switch off when not in use’** signage erected in clinical offices 

- **Inverters for solar panel generation** serviced and repaired for main hospice site 

- **4 x EV charging points available to staff and visitors** 

- **New salary sacrifice scheme** for EV cars available to all staff (Knowles) to help reduce carbon monoxide in vehicular movements 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Statement of Responsibilities of the Trustees** 

The trustees (who are also directors of St Helena Hospice for the purposes of company law) are responsible for preparing the trustees’ annual report including the strategic report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and group and of the incoming resources and application of resources, including the income and expenditure, of the charitable company or group for that period. In preparing these financial statements, the trustees are required to: 

- Select suitable accounting policies and then apply them consistently. 

- Observe the methods and principles in the Charities SORP. 

- Make judgements and estimates that are reasonable and prudent. 

- State whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements. 

- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation. 

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

In so far as the trustees are aware: 

- There is no relevant audit information of which the charitable company’s auditor is unaware. 

- The trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. 

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 

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**St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2024** 

## **Auditor** 

The auditor during the year was Sayer Vincent LLP and they have expressed their willingness to continue in that capacity. The trustees’ annual report which includes the strategic report has been approved by the trustees on 28 August 2024 and signed on their behalf by 

Nigel Pye Chairman 

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Independent auditor’s report To the members of St Helena Hospice Limited 

Independent auditor’s report to the members of St Helena Hospice Limited 

## Opinion 

We have audited the financial statements of St Helena Hospice Limited (the ‘charitable company’) for the year ended 31 March 2024 which comprise the statement of financial activities, balance sheet, statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). 

In our opinion, the financial statements: 

- Give a true and fair view of the state of the charitable company’s affairs as at 31 March 2024 and of its incoming resources and application of resources, including its income and expenditure for the year then ended 

- Have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice 

- Have been prepared in accordance with the requirements of the Companies Act 2006 

## Basis for opinion 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## Conclusions relating to going concern 

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on St Helena Hospice Limited's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

19 



Independent auditor’s report To the members of St Helena Hospice Limited 

## Other Information 

The other information comprises the information included in the trustees’ annual report, including the strategic report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

## Opinions on other matters prescribed by the Companies Act 2006 

In our opinion, based on the work undertaken in the course of the audit: 

- The information given in the trustees’ annual report, including the strategic report, for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- The trustees’ annual report, including the strategic report, has been prepared in accordance with applicable legal requirements. 

## Matters on which we are required to report by exception 

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report including the strategic report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: 

- Adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or 

- The financial statements are not in agreement with the accounting records and returns; or 

- Certain disclosures of trustees’ remuneration specified by law are not made; or 

- We have not received all the information and explanations we require for our audit 

20 



Independent auditor’s report To the members of St Helena Hospice Limited 

## Responsibilities of trustees 

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. 

## Auditor’s responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below. 

## Capability of the audit in detecting irregularities 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following: 

- We enquired of management, which included obtaining and reviewing supporting documentation, concerning the charity’s policies and procedures relating to: 

   - Identifying, evaluating, and complying with laws and regulations and whether they were aware of any instances of non-compliance; 

   - Detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected, or alleged fraud; 

21 



Independent auditor’s report To the members of St Helena Hospice Limited 

   - The internal controls established to mitigate risks related to fraud or noncompliance with laws and regulations. 

- We inspected the minutes of meetings of those charged with governance. 

- We obtained an understanding of the legal and regulatory framework that the charity operates in, focusing on those laws and regulations that had a material effect on the financial statements or that had a fundamental effect on the operations of the charity from our professional and sector experience. 

- We communicated applicable laws and regulations throughout the audit team and remained alert to any indications of non-compliance throughout the audit. 

- We reviewed any reports made to regulators. 

- We reviewed the financial statement disclosures and tested these to supporting documentation to assess compliance with applicable laws and regulations. 

- We performed analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. 

- In addressing the risk of fraud through management override of controls, we tested the appropriateness of journal entries and other adjustments, assessed whether the judgements made in making accounting estimates are indicative of a potential bias and tested significant transactions that are unusual or those outside the normal course of business. 

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation.  This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. 

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

## Use of our report 

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the 

22 



Independent auditor’s report To the members of St Helena Hospice Limited 

charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. 

Judith Miller (Senior statutory auditor) 

Date: 5 December 2024 for and on behalf of Sayer Vincent LLP, Statutory Auditor 110 Golden Lane, LONDON, EC1Y 0TG 

23 



## **St Helena Hospice** 

## **Consolidated Statement of Financial Activities** 

**(incorporating an income and expenditure account) For the year ended 31 March 2024** 

|**Notes**<br>**Income from:**<br>Donations<br>Legacies<br>Donated Services<br>Charitable activity Income<br>2<br>Other trading activities<br>3<br>InvestmentIncome<br>4|**2024**<br>**Unrestricted**<br>**Restricted**<br>**Total**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>815<br>264<br>**1,079**<br>848<br>-<br>**848**<br>2<br>-<br>**2**<br>5,070<br>297<br>**5,367**<br>11,229<br>1<br>**11,230**<br>324<br>-<br>**324**|**2023 - Restated**|
|---|---|---|
|||**Unrestricted**<br>**Restricted**<br>**Total**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>750<br>86<br>**836**<br>1,410<br>-<br>**1,410**<br>-<br>-<br>**-**<br>5,825<br>110<br>**5,934**<br>10,796<br>16<br>**10,811**<br>193<br>-<br>**193**|
|**Total income**|18,288<br>562<br>**18,850**|18,973<br>211<br>**19,184**|
|**Expenditure on:**<br>Raising funds<br>5a<br>Hospice Care charitable expenditure<br>Lottery partner charitable donations|8,273<br>20<br>**8,293**<br>9,905<br>420<br>**10,324**<br>1,390<br>-<br>**1,390**|7,802<br>33<br>**7,835**<br>10,568<br>129<br>**10,697**<br>1,501<br>-<br>**1,501**|
|**Total expenditure**<br>5b|19,568<br>440<br>**20,008**|19,871<br>162<br>**20,033**|
||||
|**Net  income before**<br>**netgains on investments**|(1,280)<br>122<br>**(1,158)**|(898)<br>49<br>**(849)**|
|Net unrealised gains/(loss) on investments|180<br>-<br>**180**|(449)<br>-<br>**(449)**|
|**Net income / (expenditure)  for the**<br>**year after net losses on investments** 7|(1,100)<br>122<br>**(978)**|(1,347)<br>49<br>**(1,298)**|
|Transfers between funds|-<br>-<br>**-**|100<br>(100)<br>**-**|
|**Net movement in funds**|(1,100)<br>122<br>**(978)**|(1,247)<br>(51)<br>**(1,298)**|
|Total funds brought forward|12,048<br>387<br>**12,435**|13,295<br>438<br>**13,733**|
|**Total funds carried forward**|10,948<br>509<br>**11,457**|12,048<br>387<br>**12,435**|



All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 19 to the financial statements. 

24 



## **St Helena Hospice** 

## **Balance sheet** 

## **Company no. 01511841 As at 31 March 2024** 

|**GROUP**<br>**2024**<br>**£000's**<br>Notes<br>**Fixed assets:**<br>Tangible assets<br>12<br>4,425<br>Intangible assets<br>13<br>49<br>Investments<br>14<br>5,211<br>**9,685**<br>**Current assets:**<br>Stock<br>15<br>19<br>Debtors<br>16<br>2,236<br>Short term deposits<br>2,315<br>Cash at bank and in hand<br>1,943<br>**6,513**<br>**Liabilities:**<br>Creditors: amounts falling<br>due within one year<br>17a<br>(4,686)<br>**Net current assets**<br>**1,827**<br>**Total assets less current liabilities**<br>11,512<br>Creditors: amounts falling due after one year<br>due after one year<br>17b<br>**(55)**<br>**Total net assets**<br>18<br>**11,457**<br>**The funds of the charity:**<br>19<br>Restricted income funds<br>509<br>Unrestricted income funds:<br>Designated funds<br>7,425<br>General funds<br>3,523<br>Total unrestricted funds<br>**10,948**<br>**Total charity funds**<br>**11,457**|**GROUP**<br>**2023**<br>**£000's**<br>**(Restated)**<br>3,941<br>19<br>4,531<br>**8,491**<br>8<br>3,338<br>-<br>6,690<br>**10,036**<br>(5,985)<br>**4,051**<br>12,542<br>**(107)**<br>**12,435**<br>387<br>7,941<br>4,107<br>**12,048**<br>**12,435**|**CHARITY**<br>**2024**<br>**£000's**<br>4,421<br>-<br>5,211<br>**9,632**<br>-<br>2,540<br>2,315<br>1,895<br>**6,750**<br>(4,632)<br>**2,118**<br>11,750<br>**(55)**<br>**11,695**<br>509<br>7,426<br>3,759<br>**11,186**<br>**11,695**|**CHARITY**<br>**2023**<br>**£000's**<br>3,941<br>-<br>4,531|
|---|---|---|---|
||||**8,472**<br>-<br>3,551<br>-<br>6,591|
||||**10,142**<br>(5,964)|
||||**4,178**<br>12,650<br>**(107)**|
||||**12,543**|
||||387<br>7,941<br>4,215|
||||**12,156**|
|||||
||||**12,543**|



Approved by the trustees on 28 August 2024 and signed on their behalf by 

Nigel Pye Chairman 

Richard Polom Treasurer 

25 



## **St Helena Hospice** 

## **Consolidated statement of cash flows** 

**For the year ended 31 March 2024** 

|**2024**<br>**£ 000's**<br>**Notes**<br>**Cash flows from operating activities**<br>**Net cash provided by operating**<br>**activities**<br>20<br>**Cash flows from investing activities:**<br>Dividends and interest<br>323<br>Investment in 2 year fixed term deposit<br>(500)<br>Investment in short term deposits<br>(2,315)<br>Purchase of fixed assets<br>(850)<br>Disposal of fixed assets<br>-<br>**Net cash provided by  investing activities**<br>**Cash flows from financing activities:**<br>Repayments of borrowing<br>(49)<br>**Net cash provided by / (used in) financing activities**<br>**Change in cash and cash equivalents in the year**<br>Cash and cash equivalents at the beginning of the year<br>**Cash and cash equivalents at the end of the year**|**2024**<br>**£ 000's**<br>323<br>(500)<br>(2,315)<br>(850)<br>-|**2023 **<br>**£ 000's**<br>**£ 000's**<br>(1,356)<br>193<br>-<br>-<br>(579)<br>1,201<br>(3,342)<br>(43)<br>(49)<br>(4,747)<br>6,690<br>1,943|**(Restated)**<br>**£ 000's**<br>(1,346)<br>815|
|---|---|---|---|
||||(43)|
||||(574)<br>7,264|
||||6,690|



26 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies** 

## **a) Statutory information** 

St Helena Hospice is a charitable company limited by guarantee and is incorporated in the United Kingdom. Registered Address - St Helena Hospice, Myland Hall, Barncroft Close, Colchester, Essex CO4 9JU. Charity Number : 280919 

## **b) Basis of preparation** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)  - (Charities SORP FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. These accounts consolidate the results of the charity and its wholly owned trading subsidiaries, St Helena Hospice Trading Limited, St Helena Care Services Limited and St Helena Cleaning Services Limited, on a line by line basis. St Helena Creative Services Limited was incorporated on 9 December 2023 and launched services in January 2024. Permission has been granted to have an extended first accounting period and the first accounts for the entity and full consolidated accounts will be prepared to 31 March 2025. An intercompany loan from St Helena Hospice Limited to the new entity has been treated as a general debtor for the purposes of these consolidated accounts. 

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note. 

## **c) Public benefit entity** 

The charitable company meets the definition of a public benefit entity under FRS 102. 

## **d) Going concern** 

The trustees have reviewed the financial position and the short term net current assets and consider that there are no material 

uncertainties about the charitable company's ability to continue as a going concern. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period. 

## **e) Income** 

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably. 

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, are recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Grants are recognised on an accruals basis in the year to which the grant relates. 

27 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **e) Income** 

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted and the terms of the will can no longer be challenged, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material. 

Gifts donated for resale are included in income when they are sold. 

Income from events is recognised when the event has taken place. Donations are accounted for on a receivable basis. 

Deferred income includes amounts received in respect of services or events to be undertaken in the next financial year. 

The Charity operates a gift aid scheme through its shops which enables gift aid to be claimed on the net sale proceeds of items that have been donated under the scheme. An estimate of income from gift aid is accrued at the point that donated items are sold. 

Lottery income is accounted for in respect of those draws that have taken place in the year. 

Trading income is recognised on point of sale for both donated and purchased goods and services. 

Care Services income in respect of the subsidiary St Helena Care Services Ltd. is recognised at point of sale of care service. 

Cleaning Services income in respect of the subsidiary St Helena Cleaning Services Ltd. is recognised at point of sale of service. 

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met. 

## **f) Donations of gifts, services and facilities** 

Donated gifts or services are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. A corresponding entry in the appropriate expenditure heading for the same amount is included. Donated fixed assets are similarly taken to income at the value to the charity with the other entry being capitalised in fixed assets. In accordance with the Charities SORP (FRS 102), volunteer time is not recognised so refer to the trustees’ annual report for more information about their contribution. 

28 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **g) Investment and interest income** 

- Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank. For fixed term investments where there is a fixed rate of interest, the interest is recognised on an accrual basis throughout the term of the investment. 

Dividend income is recognised when the right to receive the payment has been established. 

## **h) Fund accounting** 

Restricted funds are to be used for specific purposes as laid down by the donor, or which have been raised by the Charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund.  Expenditure which meets these criteria is charged to the fund. 

Unrestricted funds are donations and other incoming resources received or generated for the charitable purposes. 

Designated funds are unrestricted funds earmarked by the Trustees for particular purposes. The aim and use of each designated and restricted fund is set out in the notes to the accounts. (see note 19) 

## **i) Expenditure and irrecoverable VAT** 

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings: 

## _**- Costs of raising funds includes fundraising, retail, lottery and care activities.**_ 

Fundraising costs incurred in seeking donations, grants and legacies and their associated hosting, promotion and advertising of events, entrance costs to challenge events such as organised activities such as treks and cycle challenges. 

Retail costs includes the premises costs for retail shops, e.g. rent, utilities; new goods purchased for resale, online selling fees and postage costs, staff and associated support costs, and the expenses incurred in running the retail gift aid scheme. 

Lottery costs include the prize fund, canvasser costs for recruitment and associated support costs. Royalty payments to Make a Smile lottery partners are recognised under Other Costs of Lottery (see Charitable Activities for treatment of Your Hospice Lottery royalty payments). 

Canvasser costs are incurred where recruiters are employed to sign players up to the lottery. New players are entered into the draw on a weekly 'basis for all future draws. To reflect the future income that these players will generate, the cost of recruitment is deferred over the 3 'subsequent years, this deferment is reduced by 15% to adjust for players that may cancel during this time. A deferred bond is held for '12 months against some canvassers to recoup some of the costs for players that cancel in the initial few weeks of playing. 

29 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **i) Expenditure and irrecoverable VAT (continued)** 

Where new partners join the lottery and an existing database exists for the players that are transferring, the costs associated with data migration are spread over the first three years of the contract. 

Care Services Ltd. costs relate to the subsidiary St Helena Care Services Limited and are the care staff, management team and associated costs of delivering the domicilary care service. Costs also include the repayment of the initial franchise set up fee , which is being amortised over 5 years; together with the ongoing monthly franchise fee to Radfield Care which is based on a percentage of income generated. 

Cleaning Services Ltd. costs relate to the subsidiary St Helena Cleaning Services Limited. Costs include staffing costs of management and cleaners and associated costs of delivering the commercial cleaning service. The initial franchise fee is being amortised over 10 years and there is a monthly franchise fee payable to Total Clean which is based on a percentage of income generated. 

## _**- Charitable Activities**_ 

Expenditure includes all costs relating to providing patient and family services including the Inpatient Unit, Medical Team, Community including Singlepoint, Therapies and Wellbeing, Rehabilitation and Spirituality teams and their associated support costs. 

Royalty payments to Your Hospice Lottery partners are charged to the accounts as charitable costs. This is to reflect the additional funds that these payments contribute back to other Hospices to enable partners to continue with their charitable activities. 

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. 

## **j) Allocation of support costs** 

Resources expended are allocated to the particular activity where the cost relates directly to that activity. Support costs are the cost of overall direction and administration of each activity, comprising the salary and overhead costs of the central function. 

Governance costs are the costs associated with the governance arrangements of the Charity. These costs are associated with constitutional and statutory requirements and include any costs associated with the strategic management of the Charity’s activities. 

Support and governance costs are re-allocated to each of the activities on the basis of staff costs. 

30 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **k) Tangible fixed assets** 

Items of equipment are capitalised where an individual cost is in excess of £1,000 or where the total cost exceeds this value when they form part of a capital investment project. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Capital costs for construction activities are not depreciated until the asset is complete . Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use. 

Depreciation is provided at rates calculated to write down the cost of each asset. The useful lives are as follows: 

Freehold land                                                                      Not depreciated Freehold buildings                                                              50 years Leasehold improvements                                                   The remaining lease term to a maximum of Furniture, Green Energy and other equipment                   10 years Computer hardware and electrical equipment                    3 years Motor Vehicles                                                                     4 years 

## **l) Intangible fixed assets** 

Intangible fixed assets feature in subsidiary companies where a franchise arrangement is in place. The amount capitalised is the franchise investment charged for use of relevant brand, trademark and trade names, which are expected to generate future economic benefits. Amortisation is charged on a straight line basis over the duration of the various franchise contracts, ranging from 5 to 10 years. 

## **m) i) Listed investments** 

Investments are a form of basic financial instrument and are initially recognised at their transaction value and subsequently measured at their fair value as at the balance sheet date using the closing quoted market price. Any change in fair value will be recognised in the statement of financial activities and any excess of fair value over the historic cost of the investments will be shown as a fair value reserve in the balance sheet.  Investment gains and losses are shown as either realised or unrealised “Net gains/(losses) on investments” in the statement of financial activities. The charity does not acquire put options, derivatives or other complex financial instruments. 

## **ii) Investments in subsidiaries** 

Investments in subsidiaries are at cost. 

## **n) Stocks** 

Stocks are stated at the lower of cost and net realisable value.  In general, cost is determined on a first in first out basis and includes transport and handling costs.  Net realisable value is the price at which stocks can be sold in the normal course of business after allowing for the costs of realisation.  Provision is made where necessary for obsolete, slow moving and defective stocks. 

No amounts are included in the financial statements for services donated by volunteers or for the value of donated goods not yet sold. 

31 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **o) Debtors** 

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 

## **p) Cash at bank and in hand** 

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 

## **q) Creditors and provisions** 

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. 

## **r) Financial instruments** 

With the exception of the listed investments described above the charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value. 

## **s) Pensions** 

## **AVIVA Pension scheme** 

Employees can join a defined contribution pension scheme which is administered by Aviva. The charity contribution is restricted to the contributions disclosed in note 9. The charity has no liability beyond making its contributions and paying across the deductions for the employees' contributions. 

## **NHS Pension scheme** 

Staff transferring from the NHS may continue to contribute to the NHS scheme. Past and present employees are covered by the provisions of the two NHS Pension Schemes. Details of the benefits payable and rules of the Schemes can be found on the NHS Pensions website at www.nhsbsa.nhs.uk/pensions. Both are unfunded defined benefit schemes that cover NHS employers, GP practices and other bodies, allowed under the direction of the Secretary of State for Health and Social Care in England and Wales. They are not designed to be run in a way that would enable NHS bodies to identify their share of the underlying scheme assets and liabilities. Therefore, each scheme is accounted for as if it were a defined contribution scheme: the cost to the NHS body of participating in each scheme is taken as equal to the contributions payable to that scheme for the accounting period. 

32 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **1 Accounting policies (continued)** 

## **s) Pensions (continued)** 

In order that the defined benefit obligations recognised in the financial statements do not differ materially from those that would be determined at the reporting date by a formal actuarial valuation, the FReM requires that “the period between formal valuations shall be four years, with approximate assessments in intervening years”. An outline of these follows: 

## **a) Accounting valuation** 

A valuation of scheme liability is carried out annually by the scheme actuary (currently the Government Actuary’s Department) as at the end of the reporting period. This utilises an actuarial assessment for the previous accounting period in conjunction with updated membership and financial data for the current reporting period, and is accepted as providing suitably robust figures for financial reporting purposes. The valuation of the scheme liability as at 31 March 2024, is based on valuation data as 31 March 2023, updated to 31 March 2024 with summary global member and accounting data. In undertaking this actuarial assessment, the methodology prescribed in IAS 19, relevant FReM interpretations, and the discount rate prescribed by HM Treasury have also been used. 

The latest assessment of the liabilities of the scheme is contained in the report of the scheme actuary, which forms part of the annual NHS Pension Scheme Accounts. These accounts can be viewed on the NHS Pensions website and are published annually. Copies can also be obtained from The Stationery Office. 

## **b) Full actuarial (funding) valuation** 

The purpose of this valuation is to assess the level of liability in respect of the benefits due under the schemes (taking into account recent demographic experience), and to recommend contribution rates payable by employees and employers. 

The latest actuarial valuation undertaken for the NHS Pension Scheme was completed as at 31 March 2020 and results were published on 19 October 2023. The employer contribution rate payable from April 2019 and relevant to this financial year has been 20.6% of pensionable pay; St Helena contributes 14.38% and the NHS pay 6.22% directly. 

The actuarial valuation carried out at 31 March 2020 will increase the employer contribution rate to 23.78% from April 2024. 

33 



## **St Helena Hospice** 

## **Notes to the financial statements** 

**For the year ended 31 March 2024** 

|**2**<br>**2a **<br>**2b**<br>**2c **|**Income from Charitable Activities**<br> **Grants**<br>NHS Grants<br>Grants from other charities<br>Other Grant Income<br>iBCF / GSF Grant Education Income<br>**Sub-total for Grants**<br>**Education**<br>Course fees/Education programmes<br>Hire of facilities<br>Other (Placement Fees)<br>**Sub-total for Education Income**<br> **Other income from charitable activities**<br>Catering income from staff and visitors<br>Other<br>Home Care Contract Income<br>Insurance Income for Patient care<br>Deanery Income<br>Green Energy<br>Clinical Staff secondment income<br>Support services provided to other<br>organisations<br>**Sub-total for Other Income**<br>**Total income from charitable activities**|**Unrestricted**<br>**Restricted**<br>**2024 Total**<br>**Unrestricted**<br>**Restricted**<br>**2023 Total**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>4,775<br>-<br>**4,775**<br>5,084<br>-<br>**5,084**<br>-<br>285<br>**285**<br>481<br>-<br>**481**<br>-<br>10<br>**10**<br>-<br>64<br>**64**<br>-<br>-<br>**-**<br>-<br>20<br>**20**<br>**4,775**<br>**295**<br>**5,070**<br>**5,565**<br>**84**<br>**5,649**<br>21<br>-<br>**21**<br>8<br>-<br>**8**<br>29<br>-<br>**29**<br>25<br>-<br>**25**<br>10<br>-<br>**10**<br>10<br>-<br>**10**<br>**60**<br>**-**<br>**60**<br>**43**<br>**-**<br>**43**<br>45<br>-<br>**45**<br>28<br>-<br>**28**<br>15<br>2<br>**17**<br>40<br>25<br>**66**<br>52<br>-<br>**52**<br>15<br>-<br>**15**<br>-<br>-<br>**-**<br>8<br>-<br>**8**<br>47<br>-<br>**47**<br>-<br>-<br>**-**<br>13<br>-<br>**13**<br>14<br>-<br>**14**<br>58<br>-<br>**58**<br>105<br>-<br>**105**<br>5<br>-<br>**5**<br>6<br>-<br>**6**<br>-<br>-<br>**235**<br>**2**<br>**237**<br>**216**<br>**25**<br>**241**<br>**5,070**<br>**297**<br>**5,367**<br>**5,824**<br>**109**<br>**5,934**|
|---|---|---|



A contract with ESNEFT commissioning St Helena Hospice Limited to provide a Homecare Service delivered  by Swan Housing Association (a subsidiary of Sanctuary) continued during the financial year under the local NICS commissioning arrangement. The funding is received by St Helena and paid over to Swan, with a management fee deducted and recognised in Home Care Contract Income above. The income and cost have been netted off so as to not distort turnover, and only the fee retained is recognised as income. 

Formal notice to terminate the agreement was issued to Swan in December 2023, and they will cease delivering the service on behalf of St Helena on 30 June 2024. On 1 July 2024, St Helena will commission delivery of the service to St Helena Care Services Limited, a wholly owned subsidiary within the St Helena group. 

## **3 Income from other trading activities** 

||Retail Income|4,960|-|**4,960**|4,532|-|**4,532**|
|---|---|---|---|---|---|---|---|
||Lottery Income|5,417|-|**5,417**|5,467|-|**5,467**|
||Fundraising and Marketing Income|536|1|**537**|685|16|**701**|
||Private Paid Health Services|18|-|**18**|-|-|**-**|
||Care Services Income|189|-|**189**|111|-|**111**|
||Cleaning Services Income|109|-|**109**|-|-|**-**|
|||**11,229**|**1**|**11,230**|**10,795**|**16**|**10,811**|
|**4**|**Income from investments**|||||||
||UK listed investments|165|-|**165**|165|-|**165**|
||Bank Interest|159|-|**159**|27|-|**27**|
|||**324**|**-**|**324**|**193**|**-**|**193**|



34 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **5 Analysis of expenditure** 

## **a Analysis of Raising Funds Costs 2023/24** 

|Staff costs<br>Cost of Sales<br>Other costs<br>Premises costs<br>Prizes<br>Royalty payments to lottery partners<br>Player recruitment<br>Fundraising events and appeals<br>Supporter communication<br>Support costs<br>Governance costs<br>Corporation Tax - Charge for the year<br>**Total Expenditure**|Fundraising|Retail|Lottery|Care<br>Services<br>Ltd.|Cleaning<br>Services<br>Ltd.|**Raising**<br>**funds**|
|---|---|---|---|---|---|---|
||£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>**£ 000's**<br>660<br>1,823<br>283<br>209<br>97<br>**3,072**<br>-<br>296<br>-<br>24<br>9<br>**329**<br>88<br>425<br>470<br>-<br>-<br>**983**<br>-<br>885<br>-<br>-<br>-<br>**885**<br>-<br>-<br>367<br>-<br>-<br>**367**<br>597<br>-<br>-<br>**597**<br>-<br>-<br>1,040<br>-<br>-<br>**1,040**<br>79<br>-<br>-<br>-<br>-<br>**79**<br>8<br>-<br>-<br>-<br>-<br>**8**||||||
||**835**<br>**3,429**<br>**2,757**<br>**233**<br>**106**<br>**7,361**<br>185<br>512<br>79<br>58<br>63<br>**897**<br>12<br>39<br>5<br>5<br>2<br>**63**<br>-<br>-<br>-<br>(13)<br>(14)<br>**(27)**||||||
||**1,032**<br>**3,980**<br>**2,841**<br>**283**<br>**158**<br>**8,294**||||||



## **a Analysis of Raising Funds Costs 2022/23 (Restated)** 

|Staff costs<br>Cost of Sales<br>Other costs<br>Premises costs<br>Prizes<br>Royalty payments to lottery partners<br>Player recruitment<br>Fundraising events and appeals<br>Supporter communication<br>Support costs<br>Governance costs<br>Corporation Tax - Charge for the year<br>**Total Expenditure**|Fundraising|Retail|Lottery|Care<br>Services<br>Ltd.|Cleaning<br>Services<br>Ltd.|**Raising**<br>**funds**|
|---|---|---|---|---|---|---|
||£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>**£ 000's**<br>694<br>1,659<br>423<br>154<br>-<br>**2,930**<br>-<br>272<br>-<br>18<br>-<br>**290**<br>113<br>338<br>427<br>-<br>-<br>**878**<br>-<br>886<br>-<br>-<br>-<br>**886**<br>-<br>-<br>358<br>-<br>-<br>**358**<br>-<br>-<br>505<br>-<br>-<br>**505**<br>-<br>-<br>1,071<br>-<br>-<br>**1,071**<br>96<br>-<br>-<br>-<br>-<br>**96**<br>9<br>-<br>-<br>-<br>-<br>**9**<br>**-**||||||
||**912**<br>**3,155**<br>**2,784**<br>**172**<br>**-**<br>**7,023**<br>183<br>439<br>112<br>35<br>-<br>**769**<br>17<br>41<br>10<br>3<br>-<br>**71**<br>-<br>-<br>-<br>(28)<br>-<br>**(28)**||||||
||**1,112**<br>**3,635**<br>**2,906**<br>**182**<br>**-**<br>**7,835**||||||



35 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

## **b Analysis of Expenditure 2023/24** 

|Staff costs (note 8)<br>Cost of Sales<br>Other costs<br>Premises costs<br>Prizes<br>Royalty payments to other Charities<br>Player recruitment<br>Fundraising events and appeals<br>Supporter communication<br>Support costs<br>Governance costs<br>Corporation Tax - Charge for the year<br>**Total Expenditure 2023/24**||Charitable activities||||
|---|---|---|---|---|---|
||Raising<br>funds|In Patient<br>care<br>Community<br>Care<br>Therapies<br>and<br>Wellbeing<br>Education<br>and<br>Research<br>Other Costs|Governance<br>costs|Support<br>costs|2024<br>Total|
||£ 000's<br>3,072<br>329<br>983<br>885<br>367<br>597<br>1,040<br>79<br>8|£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>3,081<br>2,826<br>569<br>146<br>-<br>136<br>2,036<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>581<br>778<br>58<br>69<br>-<br>13<br>741<br>188<br>19<br>19<br>12<br>-<br>-<br>13<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>1,390<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|||**£ 000's**<br>**11,866**<br>**329**<br>**3,223**<br>**1,136**<br>**367**<br>**1,987**<br>**1,040**<br>**79**<br>**8**|
||**7,360**<br>897<br>63<br>(27)|**3,850**<br>**3,623**<br>**646**<br>**227**<br>**1,390**<br>**149**<br>**2,790**<br>863<br>791<br>159<br>41<br>-<br>38<br>(2,790)<br>57<br>53<br>11<br>3<br>-<br>(187)<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|||**20,035**<br>-<br>-<br>(27)|
||**8,293**|**4,770**<br>**4,467**<br>**816**<br>**271**<br>**1,390**<br>**-**|||**20,008**|



## **b Analysis of Expenditure 2022/23 (Restated)** 

|**b**<br>**Analysis of Expenditure 2022/23 (Rest**|**ated)**|||||
|---|---|---|---|---|---|
|Staff costs (note 8)<br>Cost of Sales<br>Other costs<br>Premises costs<br>Prizes<br>Royalty payments to other Charities<br>Player recruitment<br>Fundraising events and appeals<br>Supporter communication<br>Support costs<br>Governance costs<br>Corporation Tax - Charge for the year<br>**Total Expenditure 2022/23**||Charitable activities||||
||Raising<br>funds|In Patient<br>care<br>Community<br>Care<br>Therapies<br>and<br>Wellbeing<br>Education<br>and<br>Research<br>Other Costs|Governance<br>costs|Support<br>costs|2023<br>Total|
||£ 000's<br>2,930<br>290<br>877<br>886<br>358<br>505<br>1,071<br>96<br>9|£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>£ 000's<br>3,132<br>2,957<br>599<br>47<br>-<br>128<br>1,530<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>780<br>912<br>29<br>56<br>-<br>78<br>1,038<br>188<br>19<br>19<br>13<br>-<br>-<br>13<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>1,501<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|||**£ 000's**<br>**11,323**<br>**290**<br>**3,771**<br>**1,136**<br>**358**<br>**2,006**<br>**1,071**<br>**96**<br>**9**|
||**7,023**<br>769<br>72<br>(28)|**4,100**<br>**3,888**<br>**647**<br>**116**<br>**1,501**<br>**205**<br>**2,581**<br>827<br>781<br>158<br>12<br>-<br>34<br>(2,581)<br>77<br>74<br>15<br>1<br>-<br>(239)<br>-<br>-<br>-<br>-<br>-<br>-<br>-<br>-|||**20,061**<br>-<br>-<br>(28)|
||**7,836**|**5,005**<br>**4,743**<br>**820**<br>**129**<br>**1,501**|||**20,033**|



36 



## **St Helena Hospice** 

## **Notes to the financial statements** 

**For the year ended 31 March 2024** 

## **6 Investment in Subsidiary Companies** 

## **Summary financial information for St. Helena Hospice Trading Limited** 

The Charity holds a £1 investment in one share representing 100% of the equity in St Helena Hospice Trading Limited, company registration number 07152341. 

|**Statement of income and retained earnings (including comprehensive income)**<br>Sale of goods and services<br>Café and external catering sales<br>Consultancy Income<br>Private Paid Healthcare<br>Cost of sales<br>**Gross Profit**<br>InterCo Charges<br>Intercompany Charges<br>Direct Charges<br>Administration and other expenses<br>**Profit for the financial year**<br>**Changes in equity**<br>Total equity brought forward<br>Total comprehensive income for the year<br>Gift Aid distribution to parent charity<br>**Total equity carried forward**<br>**Balance Sheet**<br>Fixed Assets<br>Stock<br>Debtors<br>Intercompany<br>Cash<br>Current liabilities<br>**Net current assets**<br>**Net Assets**<br>Reserves<br>Share Capital<br>**Capital and Reserves**|**2024**<br>**£ 000's**<br>161<br>175<br>5<br>18<br>(138)<br>**221**<br>-<br>(172)<br>-<br>(42)<br>**7**<br>12<br>7<br>(12)<br>**7**<br>-<br>19<br>2<br>15<br>-<br>(29)<br>**7**<br>**7**<br>7<br>-<br>**7**|**2023**<br>**£ 000's**<br>117<br>127<br>4<br>(79)|
|---|---|---|
|||**169**<br>-<br>(131)<br>-<br>(26)|
|||**12**|
|||31<br>12<br>(31)|
|||**12**|
|||-<br>8<br>-<br>(3)<br>12<br>(5)|
|||**12**|
||||
|||**12**|
|||12<br>-|
|||**12**|



37 



## **St Helena Hospice** 

## **Notes to the financial statements** 

**For the year ended 31 March 2024** 

## **6 Investment in Subsidiary Companies** 

## **Summary financial information for St Helena Care Services Limited** 

The Charity holds a £100 investment in one share representing 100% of the equity in St Helena Care Services Limited, company registration number 12440509. 

|**Statement of income and retained earnings (including comprehensive income)**<br>Turnover<br>Cost of sales<br>**Gross Profit**<br>InterCo Charges<br>Intercompany Charges<br>Direct Charges<br>Administration and other expenses<br>Corporation Tax - Charge for the year<br>**Profit for the financial year**<br>**Balance Sheet**<br>**Fixed Assets**<br>Stock<br>Debtors<br>Cash<br>**Current Assets**<br>Inter company < 1 year<br>Current liabilities<br>**Net current assets**<br>**Net Assets**<br>Reserves<br>Share Capital<br>**Capital and Reserves**|**2024**<br>**£ 000's**<br>215<br>(140)<br>**75**<br>-<br>-<br>-<br>(160)<br>14<br>**(71)**<br>**13**<br>-<br>77<br>36<br>**113**<br>(31)<br>(41)<br>**41**<br>(244)<br>**(190)**<br>(190)<br>-<br>**(190)**|**2023**<br>**£ 000's**<br>**(Restated)**<br>111<br>(67)|
|---|---|---|
|||**44**<br>-<br>(2)<br>-<br>(141)<br>28|
|||**(71)**|
|||**19**<br>-<br>36<br>87<br>**123**<br>(2)<br>(15)<br>**106**<br>(244)|
|||**(119)**|
|||(119)<br>-|
|||**(119)**|



38 



## **St Helena Hospice** 

## **Notes to the financial statements** 

**For the year ended 31 March 2024** 

## **6 Investment in Subsidiary Companies** 

## **Summary financial information for St Helena Cleaning Services Limited** 

The Charity owns 100% equity in St Helena Trading Limited, which in turn holds a £100 investment in one share representing 100% of the equity in St Helena Cleaning Services Limited, company registration number 14757991. 

|**Statement of income and retained earnings (including comprehensive income)**<br>Turnover<br>Cost of sales<br>**Gross Profit**<br>Intercompany Charges<br>Direct Charges<br>Administration and other expenses<br>Corporation Tax - Charge for the year<br>**Profit for the financial year**<br>**Balance Sheet**<br>Tangible fixed asset<br>Intangible fixed asset<br>**Fixed Assets**<br>Stock<br>Debtors<br>Cash<br>**Current Assets**<br>Inter company < 1 year<br>Current liabilities<br>**Net current assets**<br>Inter company > 1 year<br>**Net Assets**<br>Reserves<br>Share Capital<br>**Capital and Reserves**|**2024**<br>**£ 000's**<br>109<br>(68)<br>**41**<br>-<br>-<br>(108)<br>14<br>**(53)**<br>5<br>36<br>**41**<br>-<br>42<br>12<br>**53**<br>(23)<br>(25)<br>**6**<br>(100)<br>**(53)**<br>(53)<br>-<br>**(53)**|**2023**<br>**£ 000's**<br>-<br>-|
|---|---|---|
|||**-**<br>-<br>-<br>-<br>-|
|||**-**|
|||**-**<br>-<br>-<br>-<br>**-**<br>-<br>-<br>**-**<br>-|
|||**-**|
|||-<br>-|
|||**-**|



39 



## **St Helena Hospice** 

## **Notes to the financial statements** 

## **For the year ended 31 March 2024** 

The Charity also holds investments in two dormant companies. 

The Charity holds a £1 investment in one share representing 100% of the equity of Your Hospices Lottery Ltd. The Charity holds a £1 investment in one share representing 100% of the equity of Make a Smile Lottery Ltd. 

## **New Subsidiary - St Helena Creative Services Limited.** 

On 9 December 2023, St Helena Creative Services Limited was incorporated with Companies House, company registration number 15337763. 

The company forms part of the St Helena Group with St Helena Hospice Trading Limited holding 100% of the equity. A franchise agreement with The Creation Station was signed in December 2023. The initial fee of £10,000 excluding VAT, was paid by St Helena Hospice Limited on behalf of St Helena Creative Services Limited in December 2023 with the intention of being repaid once the subsidiary has sufficient funds. Operations began in January 2025 but activity was limited in the first few weeks, therefore the decision was taken to apply for an extended accounting period. This was granted by Companies House and the first reporting period will run to 31 March 2025. 

|**Parent Charity**|||
|---|---|---|
||**2024**|**2023**|
||**£ 000's**|**£ 000's**|
|Income for the year|18,430|18,825|
|Result for the year|(859)|(1,239)|



40 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

|||**2024**|**2023**|
|---|---|---|---|
|||**£ 000's**|**£ 000's**|
|**7**|**Net income for the year**|||
||This is stated after charging:|||
||Depreciation|326|306|
||Amortisation|10|-|
||Operating lease rentals:|||
||Property|633|626|
||Other|54|36|
||Auditor's remuneration (excluding VAT where recoverable):|||
||Audit - St Helena Hospice Group|17|15|
||Audit - Subsidiary company|11|6|
||Other services - St Helena Hospice Group|5|7|
|**8**|**Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel for**||**the St**|
||**Helena Group**|||
|||**2024**|**2023**|
|||**£ 000's**|**£ 000's**|
||Staff costs were as follows:|||
||Salaries and wages|9,936|9,458|
||Social security costs|861|841|
||Apprenticeship Levy|31|30|
||Pension - Defined Contribution|642|590|
||Pension - Defined Benefit|385|354|
||Redundancy and termination payments|11|50|
|||**11,866**|**11,323**|



During the year 12 staff received redundancy and termination payments (Prior Year: 8) 

Three employees from the senior management team signed COT3 Agreements agreeing their roles would become redundant Two were completed in April 2023 (and disclosed in the 2022-23 statutory accounts). A further one completed in March 2024. 

The following number of employees received employee benefits (excluding employer pension costs and employer's national insurance) during the year between: 

||**2024**|**2023**|
|---|---|---|
||**No.**|**No.**|
|£60,000 - £69,999|3|2|
|£70,000 - £79,999|4|3|
|£80,000 - £89,999|1|-|
|£90,000 - £99,999|-|1|
|£100,000 - £109,999|-|-|
|£110,000 - £119,999|2|1|



The Hospice considers that the key management personnel comprises the trustees and the senior management team. This management team are the Chief Executive and 5 other key directors (Prior Year: CEO + 6). 

|Chief Executive Officer<br>Senior Management Team|**Actual**<br>**Number**<br>**FTE**<br>**Actual**<br>**Number**<br>**FTE**<br>1.0<br>1.0<br>1.0<br>1.0<br>5.0<br>4.8<br>6.0<br>5.4<br>**2024**<br>**2023**|
|---|---|
||**6.0**<br>**5.8**<br>**7.0**<br>**6.4**|



The total employee benefits including employer's national insurance and pension contributions of the key management personnel of the Hospice were £640k in the current year. (Prior Year:  £636k). 

Trustees are not remunerated for the work they undertake fulfilling their Trustee duties for the charity. During the year a total of £236 expenses were paid to one Trustee (Prior Year: £405 to two Trustees), and £140 cost incurred in Trustee conference attendance (Prior Year: nil). 

41 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

## **9 Staff numbers** 

The average number of employees for St Helena Hospice Ltd. (head count based on number of staff employed) was 348 (Prior Year: 365). 

|Patient and Family Care<br>Marketing, Fundraising and Lottery<br>Retail<br>Support Services|**Actual**<br>**Number**<br>**FTE**<br>**Actual**<br>**Number**<br>**FTE**<br>180.1<br>139.8<br>210.0<br>146.2<br>26.9<br>24.9<br>29.0<br>27.6<br>93.3<br>72.3<br>83.0<br>65.2<br>47.8<br>44.5<br>43.0<br>37.9<br>**2024**<br>**2023**|
|---|---|
||**348.1**<br>**281.5**<br>**365.0**<br>**276.9**|



## **10 Related party transactions** 

2 Trustees (Prior Year: 2) are connected to companies from which the Charity and Group purchased services, full details are provided below: 

Tim Field is a Solicitor of Birkett Long who provide legal services to the St Helena group. Birkett Long have charged £13,700 in the year (Prior Year: £1,800). 

David Cresswell is a Partner of Ingleton Wood the company appointed by the Charity to perform professional survey, contract management and advice services for major building projects and property leases. Ingleton Wood charged the Charity £11,997 (Prior Year: £30,507) during the year. 

During the year 3 trustees donated £64 to the charity. There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties. 

## **11 Taxation** 

The charitable company is exempt from corporation tax as all its income is charitable and is applied for charitable purposes. 

## **12 Tangible fixed assets - group and charity** 

|**Cost**<br>At the start of the year<br>Additions in year<br>Disposals in year<br>At the end of the year<br>**Depreciation**<br>At the start of the year<br>Charge for the year<br>Disposals in year<br>At the end of the year<br>**Net book value**<br>At the end of the year<br>At the start of the year|Freehold<br>Property<br>New Home for<br>St Helena<br>Leasehold<br>Improvements<br>Computer &<br>Electrical<br>Equipment<br>Furniture &<br>Office<br>Equipment<br>Motor<br>Vehicles<br>**Total**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>4,663<br>159<br>1,562<br>442<br>670<br>90<br>**7,586**<br>-<br>358<br>369<br>78<br>5<br>-<br>**810**<br>-<br>-<br>-<br>-<br>-<br>-<br>**-**|
|---|---|
||**4,663**<br>**517**<br>**1,931**<br>**520**<br>**675**<br>**90**<br>**8,396**|
||1,886<br>-<br>870<br>342<br>466<br>81<br>**3,645**<br>92<br>-<br>132<br>56<br>37<br>9<br>**326**<br>-<br>-<br>-<br>-<br>-<br>-<br>**-**|
||**1,978**<br>**-**<br>**1,002**<br>**398**<br>**503**<br>**90**<br>**3,971**|
|||
||**2,685**<br>**517**<br>**929**<br>**122**<br>**172**<br>**-**<br>**4,425**|
|||
||**2,777**<br>**159**<br>**692**<br>**100**<br>**204**<br>**9**<br>**3,941**|



Land with a value of £38,600 (Prior Year: £38,600) is included within freehold property and not depreciated. All of the above assets are used for charitable purposes, with exception of £4,717 NBV specialist equipment used in St Helena Cleaning Services Limited for the purposes of generating profit to be gifted back to the Charity. 

42 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

## **13 Intangible fixed assets - group** 

|**Cost**<br>At the start of the year<br>Additions in year<br>At the end of the year<br>**Amortisation**<br>At the start of the year<br>Charge for the year<br>At the end of the year<br>**Net book value**<br>At the end of the year<br>At the start of the year|Radfield<br>Homecare<br>Total Clean<br>**Total**<br>**£ 000's**<br>**£ 000's**<br>**£ 000's**<br>32<br>-<br>32<br>-<br>40<br>40|
|---|---|
||**32**<br>**40**<br>**72**|
||13<br>-<br>13<br>6<br>4<br>10|
||**19**<br>**4**<br>**23**|
|||
||**13**<br>**36**<br>**49**|
|||
||**19**<br>**-**<br>**19**|



Prior to this year, the franchise investment in St Helena Care Services Limited (Radfield Homecare) had been treated as a prepayment in current assets, with cost being expensed annually. It was decided to change the treatment to recognise as an intangible fixed asset for the year ending 31 March 2024, and restate the accounts for the year ending 31 March 2023 to reflect the change in treatment. 

## **14 Investments** 

## **Listed Investments** 

|Fair value at the start of the year<br>Disposal proceeds<br>Realised Gains<br>Net Gain/(loss) on change in fair value<br>**Total Listed Investments at the end of the year**<br>Investment - 2 year fixed term deposit<br>Unlisted shares in UK registered companies<br>**Total Investments at the end of the year**|**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>4,531<br>4,980<br>-<br>-<br>-<br>-<br>180<br>(449)|
|---|---|
||**4,711**<br>**4,531**|
||**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>500<br>-<br>**2024**<br>**2023**<br>**£**<br>**£**<br>10<br>10<br>**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**|
||**5,211**<br>**4,531**|



43 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

## **14 Investments (continued)** 

|**Other Investments comprise:**<br>**Charity:**<br>Unlisted shares in St Helena Trading Limited (subsidiary)<br>Unlisted shares in St Helena Care Services Limited (subsidiary)<br>Unlisted shares in subsidiary companies yet to trade<br>**Trading:**<br>Unlisted shares in St Helena Cleaning Services Limited (subsidiary)<br>Unlisted shares in St Helena Creative Services Limited (subsidiary)<br>**Total Fixed Asset Investments - Charity**<br>**Historic cost at the end of the year**<br>**15**<br>**Stock**<br>New and Branded Goods<br>**16**<br>**Debtors**<br>Trade debtors<br>Other debtors<br>Amounts due from subsidiary company<br>Prepayments<br>Accrued income<br>Income Tax recoverable<br>Value Added Tax<br>Legacies<br>Deferred Tax Asset|**Group 2024**<br>**£ 000's**<br>**19**|**Group 2023**<br>**£ 000's**<br>**8**|**2024**<br>**£**<br>1<br>100<br>3|**2023**<br>**£**<br>1<br>100<br>3|
|---|---|---|---|---|
||||**104**|**104**|
||||100<br>100|-<br>-|
||||**200**|**-**|
||||**2024**<br>**£ 000's**|**2023**<br>**£ 000's**|
||||**5,211**|**4,531**|
||||||
||||**4,358**|**3,858**|
||||**Charity 2024**<br>**£ 000's**<br>**-**|**Charity 2023**<br>**£ 000's**<br>**-**|
||**19**|**8**|**-**|**-**|
||**Group 2024**<br>**£ 000's**<br>206<br>69<br>-<br>1,615<br>76<br>54<br>118<br>43<br>55|**Group 2023 -**<br>**Restated**<br>**£ 000's**<br>1,137<br>6<br>-<br>1,923<br>17<br>74<br>74<br>79<br>28|**Charity 2024**<br>**£ 000's**<br>173<br>69<br>398<br>1,613<br>72<br>54<br>118<br>43<br>0|**Charity 2023**<br>**£ 000's**<br>1,132<br>6<br>249<br>1,923<br>14<br>74<br>74<br>79<br>-|
||**2,236**|**3,338**|**2,540**|**3,551**|



As at 31 March 2024 the Charity has been notified of 26 legacies with an estimated value of £977k (Prior Year - 4 - £305K) which have not been included in debtors because the accounting policy conditions for recognition have not been met. In addition, 9 further legacy notifications have been received with no indication of value. 

|**17a Creditors: amounts falling due within one year**<br>Big Issue Invest loan (see note 17b)<br>Trade Creditors<br>Accruals<br>Deferred Income<br>Value Added Tax<br>Other Taxes and Social Security<br>Amounts due to subsidiary company|**Group 2024**<br>**£ 000's**<br>51<br>1,081<br>654<br>2,549<br>22<br>329<br>-|**Group 2023**<br>**£ 000's**<br>48<br>758<br>888<br>3,989<br>-<br>302<br>-|**Charity 2024**<br>**£ 000's**<br>51<br>1,066<br>623<br>2,549<br>-<br>303<br>40|**Charity 2023**<br>**£ 000's**<br>48<br>757<br>871<br>3,989<br>-<br>299<br>-|
|---|---|---|---|---|
||**4,686**|**5,985**|**4,632**|**5,964**|



44 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

|**Creditors: amounts falling due after one year**<br>Big Issue Invest loan<br>Amounts due to subsidiary company|**Group 2024**<br>**£ 000's**<br>55<br>-|**Group 2023**<br>**£ 000's**<br>107<br>-|**Charity 2024**<br>**Charity 2023**<br>**£ 000's**<br>**£ 000's**<br>55<br>107<br>-<br>-<br>**55**<br>**107**|
|---|---|---|---|
||**55**|**107**||



## **17b Creditors: amounts falling due after one year** 

The deferred income relates to money received in advance. This includes a balance of £615K (Prior Year - £564K)  for future lottery draws, £1,887K (Prior Year - £3,387K) for Grants and Trusts income received in advance and £47K (Prior Year - £38K ) for future fundraising events. 

St Helena Hospice entered into a loan agreement with Big Issue Invest Social Investments Ltd on 28th August 2019. This agreement is for a loan facility of £1.5M, to be drawn down in minimum £250K amounts between 28th September 2019 and 28th February 2021. Interest is payable at 7.5% on a quarterly basis, with repayment of the loan facility in 20 equal quarterly payments from 31st March 2021 until 28th February 2026. 

## **18a Analysis of net assets between funds 2024** 

|**Analysis of net assets between funds 2024**|||||
|---|---|---|---|---|
|Tangible fixed assets<br>Intangible fixed assets<br>Investments<br>Net current assets<br>Long term liabilities<br>**Net assets at 31 March 2024**|Unrestricted<br>£ 000's<br>-<br>49<br>2,211<br>1,318<br>(55)|Designated<br>£ 000's<br>4,425<br>-<br>3,000<br>-|Restricted<br>£ 000's<br>-<br>-<br>-<br>509<br>-|**Total funds**<br>**£ 000's**<br>**4,425**<br>**49**<br>**5,211**<br>**1,827**<br>**(55)**|
||**3,523**|**7,425**|**509**|**11,457**|



## **18b Analysis of net assets between funds 2023** 

|**Analysis of net assets between funds 2023**|||||
|---|---|---|---|---|
|Tangible fixed assets<br>Intangible fixed assets<br>Investments<br>Net current assets<br>Long term liabilities<br>**Net assets at 31 March 2023**|Unrestricted<br>£ 000's<br>-<br>19<br>531<br>3,664<br>(107)|Designated<br>£ 000's<br>3,941<br>4,000<br>-<br>-|Restricted<br>£ 000's<br>-<br>-<br>387<br>-|**Total funds**<br>**(Restated)**<br>**£ 000's**<br>**3,941**<br>**19**<br>**4,531**<br>**4,051**<br>**(107)**|
||**4,107**|**7,941**|**387**|**12,435**|



## **19a Movements in funds (current year)** 

|**Restricted funds:**<br>Specific Donations<br>**Total restricted funds**<br>**Unrestricted funds:**<br>Designated funds:<br>Fixed Asset Fund<br>Hospice Capital Fund<br>**Total designated funds**<br>General funds<br>**Total unrestricted funds**<br>**Total funds**|At 1 April<br>2023<br>£ 000's<br>387|Income &<br>gains<br>£ 000's<br>562|Expenditure &<br>losses<br>£ 000's<br>(440)|Transfers<br>£ 000's<br>-|**At 31 March**<br>**2024**<br>**£ 000's**<br>**509**|
|---|---|---|---|---|---|
||**387**|**562**|**(440)**|**-**|**509**|
||3,941<br>4,000|810<br>-|(326)<br>-|-<br>(1,000)|**4,425**<br>**3,000**|
||**7,941**<br>4,107|**810**<br>17,658<br>-|**(326)**<br>(19,242)<br>-|**(1,000)**<br>1,000<br>-|**7,425**<br>**3,523**|
||**12,048**|**18,468**|**(19,568)**|**-**|**10,948**|
|||||||
||**12,435**|**19,030**|**(20,008)**|**-**|**11,457**|



The narrative to explain the purpose of each fund is given at the foot of the note below. 

45 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

## **19b Movements in funds (prior year) - Restated** 

|**Restricted funds:**<br>Specific Donations<br>**Total restricted funds**<br>**Unrestricted funds:**<br>Designated funds:<br>Fixed Asset Fund<br>Hospice Capital Fund<br>**Total designated funds**<br>General funds<br>**Total unrestricted funds**<br>**Total funds**|At 1 April<br>2022<br>£ 000's<br>438|Income &<br>gains<br>£ 000's<br>211|Expenditure &<br>losses<br>£ 000's<br>(162)|Transfers<br>£ 000's<br>(100)|**At 31 March**<br>**2023**<br>**£ 000's**<br>**387**|
|---|---|---|---|---|---|
||**438**|**211**|**(162)**|**(100)**|**387**|
||4,895<br>4,000|553<br>-|(1,507)<br>-|-<br>-|**3,941**<br>**4,000**|
||**8,895**<br>4,400|**553**<br>17,972|**(1,507)**<br>(18,365)|**-**<br>100|**7,941**<br>**4,107**|
||**13,295**|**18,525**|**(19,872)**|**100**|**12,048**|
|||||||
||**13,733**|**18,736**|**(20,034)**|**-**|**12,435**|



## **Movement between funds** 

Fixed Assets - movement of non-maintaining fixed assets to designated fund. (see notes below on Fixed Assets). 

## **Purposes of restricted funds** 

## **Specific donations** 

The Specific donations funds comprise accumulated amounts given for the purchase of specified items, projects or other specific purposes. Income received into the Specific donations funds include grants and donations to fund specific services and projects; expenditure relating to these services and projects are identified against the individual funds. 

## **Purposes of designated funds** 

The **Fixed Asset Fund** was established to assist in identifying funds that are not free. The value represents the net book value of tangible fixed assets. Fund movements reflect the purchase, disposal, depreciation charges and adjustments to all unrestricted tangible fixed assets. The value of fixed assets that have a non-maintaining restriction are moved to the designated fund on purchase. 

The **Hospice Capital Fund** has been established to provide initial funding for a new hospice, care home and commercial ventures. A potential site has been located and RIBA stage 2 work completed.  Final sign off from Trustees is expected late 2024/25 or early 2025/26 

## **20 Reconciliation of net income / (expenditure) to net cash flow from operating activities** 

|**Net income / (expenditure) for the reporting period**<br>**(as per the statement of financial activities)**<br>Depreciation charges<br>Amortisation charges<br>(Gains)/Losses on investments<br>Bank interest<br>Investment Income<br>(Increase) / Decrease in stocks<br>Decrease / (Increase) in debtors<br>(Decrease) / Increase in creditors<br>**Net cash (used in) by / provided operating activities**|**2024**<br>**£ 000's**<br>(978)<br>326<br>10<br>(180)<br>(159)<br>(165)<br>(11)<br>1,102<br>(1,302)|**2023**<br>**£ 000's**<br>(1,298)<br>307<br>6<br>449<br>(27)<br>(165)<br>(7)<br>761<br>(1,371)|
|---|---|---|
||**(1,357)**|**(1,346)**|



46 



## **St Helena Hospice** 

## **Notes to the Consolidated Financial Statements** 

## **For the year ended 31 March 2024** 

## **21 Operating lease commitments** 

The Charity's total future minimum lease payments under non-cancellable operating leases is as follows for each of the following periods 

|Less than one year<br>One to five years<br>Over five years|**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>597<br>623<br>1,103<br>1,341<br>167<br>218<br>**1,867**<br>**2,182**<br>**Property**|**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>597<br>623<br>1,103<br>1,341<br>167<br>218<br>**1,867**<br>**2,182**<br>**Property**|**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>62<br>58<br>121<br>164<br>-<br>5<br>**183**<br>**227**<br>**Equipment**|**2024**<br>**2023**<br>**£ 000's**<br>**£ 000's**<br>62<br>58<br>121<br>164<br>-<br>5<br>**183**<br>**227**<br>**Equipment**|
|---|---|---|---|---|
||**1,867**|**2,182**|**183**|**227**|



## **22 Legal status of the charity** 

The charity is a company limited by guarantee and has no share capital.  The liability of each member in the event of winding up is limited to £1. 

47 

