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2023-03-31-accounts

Company number: 01511841 Charity Number: 280919

St Helena Hospice Limited

Report and financial statements For the year ended 31 March 2023

St Helena Hospice Limited

Contents For the year ended 31 March 2023

Reference and administrative information ....................................................................................................... 1 Trustees’ annual report ..................................................................................................................................... 3 Independent auditor’s report .......................................................................................................................... 19 Statement of financial activities (incorporating an income and expenditure account) .................................. 23 Balance sheet ................................................................................................................................................... 24 Statement of cash flows ................................................................................................................................... 25 Notes to the financial statements ................................................................................................................... 26

St Helena Hospice Limited Contents For the year ended 31 March 2023

Company number 01511841
Charity number 280919
Registered office Myland Hall, Barncroft Close, Highwoods, Colchester, Essex, CO4 9JU
Country of registration England
Country of incorporation United Kingdom

Trustees The trustees, who are also directors under company law, who served during the year and up to the date of this report were as follows:

Prof Nigel Pye Chairman, Chair of Remuneration Committee
Dr Frances Hyde Vice Chairman, Chair of Corporate Governance and Risk Committee
Richard Polom Treasurer & Chair Finance & Operations Committee (appointed
March 2023)
Ken Aldred Chair of Patient and Family Services Committee
David Cresswell
Timothy Field
James McCarthy
Dr David Milne
Catherine Morgan
Mike Smith Appointed October 2022
Victoria Fields Appointed October 2022
Ken Rolls Retired October 2022)
John Hawkins Vice Chairman, Chair of Corporate Governance and Risk
Committee (retired October 2022)
Mary Northrop Retired October 2022
Catherine Bhuiya Treasurer, Chair of Finance Committee (retired July 2022)
Key management Mark Jarman-Howe Chief Executive
Personnel Catherine Bhuiya – Heslegrave Director Finance & Strategy (appointed August 2022)
Lisa Parrish Director of Care
Dr Emma Tempest Medical Director
Gemma Zweck Commercial Director (appointed May 2022)
Mike Thompson Director Brand and Culture (appointed October 2022)
Hayley Joshua Director of People & Culture (retired March 2023)
Brian Bolt Finance Director (retired October 2022)
Alison Lanchester Director of Fundraising (retired April 2022)

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St Helena Hospice Limited Contents For the year ended 31 March 2023

Bankers NatWest
25 High Street, Colchester, Essex, CO1 1DG
Solicitors Birkett Long LLP, 1 Amphora Place, Sheepen Road, Colchester
Essex, CO3 3WG
Fisher Jones Greenwood LLP, Charter Court, Newcomen Way, Colchester,
Essex, CO4 9YA
Investment Rathbone Brothers PLC
Managers 8 Finsbury Circus,
London, EC2M 7AZ
Auditor Sayer Vincent LLP
Chartered Accountants and Statutory Auditor
Invicta House, 108-114 Golden Lane
London, EC1Y 0TL
Website www.sthelena.org.uk

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The trustees present their report and the audited financial statements for the year ended 31 March 2023.

Reference and administrative information set out on pages 1 and 2 form part of this report. The financial statements comply with current statutory requirements, the articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

Objectives and Activities;

Purposes & Aims

This report covers the achievements and outcomes of the charity in the reporting period. The trustees review the aims, objectives and activities of the charity each year. The trustees report the success of each key activity and the benefits the charity has brought to those groups of people that it is set up to help. The review also helps the trustees ensure the charity's aims, objectives and activities remained focused on its stated purposes.

The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's aims and objectives and in planning its future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives that have been set.

The purposes of the charity as set out in its articles of association (2015) are “to promote the relief of illness and suffering in such ways as the company from time to time thinks fit in Essex and adjacent areas and in particular (but without prejudice to the generality whether geographical or otherwise of such object):

The statement of purpose for the charity is:

Helping local people face incurable illness and bereavement.

Its values are: Bold, Passionate & Caring

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

St Helena wants end of life care to be better for everyone across north east Essex, regardless of where they live, how old they are, or their diagnosis. It has worked with partners in the north east Essex Health and Wellbeing Alliance to develop a new population approach to end of life care focused on the ‘10 Outcomes That Matter’ most to people in the last phase of life and their families.

These are …

  1. To identify and recognise people in the last 12 months of life

  2. To inform people thought to be within the last 12 months of life and their families of the likelihood of death within the next 12 months, sensitively and honestly

  3. To elicit and record people’s preferences for care during the last 12 months of life

  4. To respect people’s preferences for care during the last 12 months of their life

  5. To ensure people’s preferences for care are accessible to all parts of the health and social care system/end of life care system

  6. To treat people at end of life as individuals, with dignity, compassion and empathy

  7. To control pain and manage symptoms for people during the last 12 months of life

  8. To minimise inappropriate, unnecessary and futile medical intervention during the last 12 months of people’s life

  9. To ensure that people at end of life have equitable access to flexible 24/7 end of life care services, irrespective of the place of care or the organisation/s providing care

  10. To provide support to the families and other carers during and after their loved one’s end of life

Main Activities

St Helena has established a 10-year vision to ‘double our reach’. To achieve this, it continues to explore new ways to provide enhanced care, ease access and provide support to more local people. This includes developing new services and programmes, working with community groups and voluntary organisations, and making sure its facilities are sustainable and future proofed. St Helena recognises that others have an essential role to play in good palliative and end of life care, so it embraces partnership working; and to get the most from this it provides leadership and coordination on behalf of our population.

Service delivery is organised around two multi-disciplinary teams (MDTs) – The Hospice MDT (inpatient care) and Hospice in the Home MDT (community and home based care). Support is offered to patients, family members, and professionals through the 24/7 SinglePoint palliative care coordination centre and end of life care hub. SinglePoint coordinates end of life care services across local providers including GPs, district nursing, the acute hospital, out of hours services and the ambulance service. It also coordinates the My Care Choices Register, a means of capturing and sharing the wishes of people in the last year of life.

In addition, St Helena provides a range of complementary and support services, including spiritual care, through its own teams and in partnership with community groups and other local providers as part of the Compassionate Communities programme.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

Last year St Helena supported over 4,400 people. It wants to do more, and it continues to strive to further strengthen work to personalise care, widen access, and tackle inequalities in both access and outcomes.

C27% of St Helena’s income is provided through a grant from Suffolk and north east Essex NHS Integrated Care Board.

The charity is a partner in the Hospice Quality Partnership and procures via available national frameworks organised by this venture or alternatively will conduct tenders for local services. The trustees and executive team review support service and management structures and arrangements regularly.

During the year, St Helena partnered with Swan Housing Association (acquired by Sanctuary Housing Association in February 2023) to sub-contract to them a range of new services, including an homecare, contracted by the North East Essex Community Services (NICS) collaborative.

During the year, 234 people began volunteering for St Helena and at the year-end there were 805 volunteers generously giving their time for free.

Strategic Report

Clinical Achievements and Performance

This year has seen St Helena support more people than ever before across each of its In-Patient Unit (IPU), Virtual Ward and SinglePoint services.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

St Helena’s inpatient unit supported 405 patients this year, maintaining an average wait time for a bed of just three days.

It has increased the amount of capacity available in its Virtual Ward, offering more care hours per day and enabling more people to be cared for at home at the end of their life. An admission avoidance audit demonstrated that admission to acute care was avoided in 80% of patients referred to the Virtual Ward.

Its SinglePoint service, which provides 24/7 access to advice and crisis support, also supported more people this year, taking over 45,500 calls and making 1,588 rapid response visits to patients and families in crisis.

To improve inclusivity, St Helena partnered with SignVideo so deaf people can video call us via a BSL interpreter. It has also introduced on demand video remote interpreting, which means staff will be able to communicate with deaf patients and visitors on the spot, as and when needed.

The Safe Harbour project continues to work with local communities to understand and address barriers to accessing end of life care. St Helena held a ‘Hospice for all’ event which invited members of local communities to visit the Hospice to increase their understanding of hospice care and explore some of the issues they experience in accessing hospice services. New partnerships with marginalised communities have been created to help it better understand, co-produce and provide better end-of-life support for all.

Recognising a gap in local service provision, St Helena has been able to secure funding for a children’s bereavement service which has launched to support children who have been bereaved, regardless of the cause or place of death.

Working with the East of England Ambulance Service, St Helena secured funding for a pilot project for a paramedic role within its SinglePoint service. The pilot involves four rotational paramedics splitting their working time 50/50 between SinglePoint and their usual role within the Ambulance Service.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The charity remains Outstanding rated by the Care Quality Commission and under their new monitoring regime had no concerns flagged last year. Feedback from Alliance and Suffolk and North East Essex Integrated Care System partners is positive.

Feedback from service users is very important to the charity. During 2022/23, the charity received an overall rating of 5 out of 5 stars on iWantGreatCare.

A comprehensive annual Quality Account is published on the charity’s website.

Financial Achievements and Performance

The year to 31st March 2023 was a challenging year financially. Significant inflation in areas that directly affect the hospice caused major cost and margin pressures which are continuing into the next financial year.

Considering the economic backdrop, St Helena performed well across its income generation operations with total income increasing in the year to £19.2m (2022: £18.9m). This increase was, however, not enough to counter the cost rises brought about by the cost of living crisis, leaving St Helena with an operating deficit of 0.88m for the year (2022: Surplus of £1.23m).

St Helena’s retail business once again exceeded budget with a net contribution of £1.37m (2022: £0.94m). It opened two new shops in the year and saw growth across nearly all of its stores. It continues to focus on expanding this operation, with several more units being investigated for this coming year, as well as further expansion of its café offering and online retail operations.

St Helena’s lottery business delivered a net contribution of £1.18m (2022: £1.21m). It was a challenging year for this income stream, which relies on regular plays through player direct debits. With the current economic challenges, many players have been cancelling ‘non-essential’ direct debits and this business has felt the impact of this. Despite this, the team has worked diligently to secure new players and promote single ticket sales. The year ahead will continue to be challenging for lottery, but St Helena is securing new partners and is confident of meeting budget.

St Helena’s fundraising activities delivered a net contribution of £0.63m (2022: £0.64m), exceeding budget.

Radfield Home Care in support of St Helena (its domiciliary care business) has just completed its first year of trading and is forecast to break even this coming year, in line with its business plan. St Helena also established a new commercial cleaning business, toward the end of the year which commenced trading in FY24.

St Helena Hospice Trading Limited, also traded in the year, acquiring new goods on behalf of the retail operation and generated a profit in the year of £11.6k (2022: £31.4k).

NHS grants amounted to 27% of total income at £5.08m (2022: £4.37m).

St Helena’s success in income generation was tempered by an increase in costs across the organisation as a result of the economic climate. Significant areas of impact included electricity and gas costs, increased salary costs (both aligning with the NHS’s Agenda for Change wage increase in the year, as well as providing staff

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

with two separate cost of living payments amounting to £750 per employee), and some unexpected works at the Hospice site.

The end result was an operating deficit of £0.88m for the year (2022: Surplus of £1.23m). Despite this, St Helena’s reserves remain in a healthy position, with free reserves at 31[st] March 2023 of £8.079m (2022: £8.4m), of which £4m is sitting in a Hospice Development Fund to support potential new capital works for a future development of the Hospice. Excluding this designated fund, free reserves at year end are £4.079m, which falls within the upper and lower collar of its reserves policy (of between £3.3m & £4.9m – Reserves Policy outlined below). This does place significant pressure on our reserves moving into the coming year where cost pressures are expected to continue.

Structure & Governance

The organisation is a charitable company limited by guarantee, incorporated on 11 August 1980, and registered as a charity on 22 October 1980.

The Articles of Association govern the charity and set out its charitable objects and powers.

All trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are set out in note 9 to the accounts.

The Board of Trustees governs the charity through its committee structure and contributes to decisions regarding the appointment of senior staff, and those impacting on budgets and the allocation of resources. Trustees appoint from among their number a Chair, Vice Chair, Treasurer and Chairs of Committees. The Chair of the Board serves a maximum of two three-year terms.

The Board of Trustees for St Helena Hospice Ltd meets a minimum of 4 times annually and is responsible for overseeing the strategic operations of the organisation. Additional Board business is carried out in between formal meetings through its on-line portal that allows for discussions, voting and further decisions to be made.

In addition to attending Board meetings, every Trustee sits on at least 1 committee, determined by their core skills:

The Committees meet a minimum of 4 times yearly and are responsible for reporting any significant issues or recommendations related to their areas of oversight to the main Board. Additional Board business is carried out in between formal meetings through its on-line portal that allows for discussions, voting and further decisions to be made.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The charity currently has three active wholly owned subsidiaries, St Helena Hospice Trading Limited, for the purposes of trading new goods and gift aid maximisation, St Helena Care Services Ltd, a commercial provider of domiciliary care, and St Helena Cleaning Services Limited, a provider of commercial cleaning services. The directors of the subsidiaries are the Chief Executive and Finance Director from within the charity senior leadership team.

The senior leadership team and Board of Trustees are currently reviewing this legal structure with a view to refining it to maximise efficiency of decision making.

Appointment of Trustees

The Board elects or co-opts all trustees from amongst the members of the company. Trustees are appointed following a strict process. This includes a formal process of identification of any skill gaps within the Board, a job description being issued externally relevant to the skills being sought, submission of CVs from applicants, a formal interview process, and a vote at the Board of Trustees to confirm appointment.

All Trustees undergo a review at the end of their 3-year term, prior to commencing their second term. This is led by the Chair of Trustees and the CG&R Committee.

Trustee induction and training

All new trustees of the charity meet with the Chair of the Board and Chief Executive and have a tour of the hospice. Trustees can attend all Committees but are required, at a minimum, to attend Board meetings, as well as the meetings of their assigned Committee. The Chair provides all trustees with The Twenty-Minute Guide to being a Hospice Trustee and a St Helena Hospice Handbook for Trustees, containing all key information about the organisation. In addition, trustees receive safeguarding and general trustee training.

Principle Risks and Uncertainties

St Helena has a risk management strategy that comprises:

The charity has identified the following significant strategic risks and manages them as follows:

Risk Identified Mitigation
Insufficient funding to
run the charity.		 The charity maintains and develops a diverse range of income sources
to spread the risk of shortfalls of income and over dependency on any
one source. This includes including its retail, fundraising, lottery,
homecare and new cleaning businesses.
The largest income streams are funding from the NHS under a grant
agreement and legacies, which by their nature are unpredictable and
volatile.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The charity maintains a level of reserves to enable it to cope with short-
term fluctuations in income levels.
NHS North East Essex ICB have extended their grant agreement with the
charity to the end of March 2026. The charity is an active partner in the
North East Essex Health and Wellbeing Alliance, one of three alliances in
the Suffolk and north east Essex Sustainability and Transformation
Partnership.
Maintain
competitive
pay to attract and retain
skilled colleagues.		 The charity offers competitive pay and conditions to attract high quality
staff as well as providing extensive staff training and development
support. The charity monitors key workforce metrics regularly and offers
exit interviews to all staff who leave the organisation.
To ensure IT systems are
fit for purpose		 The charity is currently developing a detained Digital Strategy to align
with its 10-year vision. This involved a number of system changes and
upgrades and is a key pillar of the charities strategy.
Infrastructure not fit for
purpose		 The charity maintains all premises to a high standard with a dedicated
estates management team and a rolling maintenance programme. The
estates team monitor and manage the safety and security of all
premises.
The charity is currently working through a strategic plan to ensure that
it has a hospice building that meets its long-term vision and values.
Diminished quality of
services provided		 The Care Quality Commission (CQC) regulate all clinical and care services
provided by the charity. St Helena is rated Outstanding by the CQC.
The Clinical Governance Committee monitors clinical policies and
practice.
The Patient and Family Services Committee monitors medical and
clinical activity.
St Helena measures patient feedback via the iWantGreatCare system
and is rated 5 out of 5.

There has been no significant change in the risk profile of the charity.

The Year Ahead

With a new 10-year vision in place, to double its reach, St Helena is looking to be increasingly innovative in its approach to supporting its community through the model of care it delivers, as well as how it funds it.

It has forged close working relationships with the local NHS and wider system bodies and is seeking new ways to partner with them to support it in expanding its reach and service offering.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

St Helena is conscious that as it works towards doubling its reach, it also needs to significantly expand its income streams to fund the high proportion of work that it does not receive NHS grant funding for. To this end, following year-end, it established a new commercial cleaning business; Total Clean in support of St Helena, which will provide commercial cleaning services into local businesses. It is also proactively investigating a number of other income generating businesses.

St Helena is reviewing its current organisational structure to ensure that it is able to separate its charitable activities from its commercial trading ones. All commercial businesses will be 100% owned by the charity and will gift aid profits back to St Helena, however St Helena wants to ensure that the charitable entity is focused primarily on delivering its charitable objects with the trading subsidiaries focused on generating commercial income to fund them.

To support St Helena’s 10-year vision, it has developed a strategic plan based on 5 interlinked pillars of transformation:

Pillar 1; Ensure St Helena has a home fit for the future

Ensuring that its estate is future-proofed and capable of delivering St Helena’s vision of doubling its reach and providing world class care.

Pillar 2; Grow the outcomes-based population health model for the last phase of life

This will be linked to the NHS triple aim: better population health and wellbeing; safe and quality services; and more effective use of available resources. St Helena will work with its partners across health and social care to deliver integrated, person-centred and high-quality care for people in their last phase of life, while improving population health outcomes and reducing costs.

St Helena aims to foster integrated and person-centred care by aligning its efforts and sharing resources with others. The charity will actively participate in provider collaboratives, workgroups and forums to ensure seamless coordination and cooperation across the healthcare system. Through these collaborative efforts, St Helena will contribute to the overall improvement of population health outcomes and the delivery of highquality end of life care in the region.

Pillar 3; Embrace Technology & digital transformation in all aspects of its work

St Helena will use technology and digital tools to enhance its care delivery, improve its efficiency and effectiveness in all areas of its operations, and reach more people in need. It will invest in innovative solutions that enable St Helena to provide personalised and integrated care across different settings and platforms. It will also use technology and digital channels to communicate better with its patients, families, staff, volunteers, supporters and partners.

This pillar plays a vital role in supporting St Helena’s business and commercial income generation activities, as well as enhancing the effectiveness of its support services. By leveraging innovative digital solutions, the organisation can streamline its operations, optimise resource allocation and improve cost-effectiveness. Technological advancements not only enhance the efficiency of support services but also enable St Helena to explore new avenues for revenue generation and expanded digital engagement with patients, families, and supporters.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

Pillar 4; Be commercially disciplined and enterprising

Through the adoption of commercial discipline and an enterprising ethos, St Helena will secure the necessary resources to fulfil its mission and continue providing exceptional care and support to individuals in need. By diversifying income streams (whether from charitable, public or private sources), maximising fundraising potential, managing costs effectively, optimising resources and demonstrating value for money, the charity will ensure its long-term financial sustainability while maintaining a steadfast commitment to its vision of being a leader in caring.

This may involve forging partnerships with corporate partners, trusts, foundations and other organisations that share its vision and values. By cultivating these collaborations, St Helena can access additional funding opportunities and expand our financial resources.

Pillar 5; Support our colleagues to grow and thrive as we change

St Helena is committed to supporting its colleagues to not only adapt to change but also to grow and thrive in an ever-evolving environment. Recognising that change can be challenging, it will provide comprehensive support to foster personal and professional development, empower employees and promote their overall wellbeing.

One of the ways St Helena will support its colleagues is by offering ongoing education opportunities. It understands the importance of equipping its staff and volunteers with the knowledge and skills necessary to excel in their roles.

In addition to education, St Helena will foster a culture of continuous learning. It will encourage its staff and volunteers to engage in professional development activities such as career planning, attending conferences and participating in workshops.

St Helena also places a strong emphasis on employee wellbeing and work-life balance. It acknowledges the importance of creating a positive and supportive work environment that nurtures the physical, mental and emotional health of its colleagues. Initiatives such as wellness programs, flexible work arrangements and employee assistance programmes are in place to support the wellbeing of employees and address their diverse needs. St Helena recognises the emotional burden associated with much of its work and will ensure support is provided, including through clinical supervision.

Fundraising Practices

St Helena’s supporters are very important and it is their support that enables St Helena to do what it does to help the people of north east Essex at a very difficult time in their lives. It aims to ensure that all its fundraising activities are carried out in accordance with best fundraising practice and its supporters and wider public are treated fairly and with respect.

Fundraising standards

The charity voluntarily registered with the Fundraising Regulator and works within the Code of Fundraising Practice. Its lottery is regulated by the Gambling Commission and it adheres to the Licence Conditions and Codes of Practice as set out by the Gambling commission.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

Working with third party fundraisers

So that it can engage with as many potential supporters as possible, St Helena’s staff talk with members of the public both on the telephone and in person. It does also work with external organisations who have specific expertise in this area. All such arrangements are under robust contracts which specify that the activities must be carried out by suitably trained staff and in accordance with applicable laws and codes such as the Fundraising Regulator’s Code of Fundraising Practice and data protection laws. The charity expects these organisations to reflect its values when working on St Helena’s behalf. In addition to this and as part of its compliance with the Gambling Commission, St Helena has a series of interventions in place to ensure that the work being carried out is to the highest possible standards. This includes, but is not limited to, spot checking of new supporters who sign up in support of the organisation. All spot checking is logged and narratives kept of each communication with a particular supporter.

Complaints

During the year 27 (2022-35) complaints relating to St Helena’s fundraising were received, all of which have been resolved. St Helena views complaints and supporter feedback as important information about the impact on our supporters and an opportunity to learn about and improve our practice.

Protecting vulnerable people

St Helena Fundraisers are aware of the Code of Fundraising Practice and in particular, the importance of protecting vulnerable people (and others) from unreasonable intrusion on privacy, unreasonably persistent approaches or undue pressure to give. Our lottery operation has a responsible gambling policy in place which identifies the actions taken to protect the most vulnerable in society. This is also covered in the training that every member of the lottery team has when they join the organisation and at regular intervals.

Investment policy

The Charity works closely with its fund managers to ensure its investment portfolio is responsibly managed. This means managed in line with the charities own risk profile, by reputable traders, and in accordance with the purposeful integration of environmental, social and corporate governance (ESG) considerations into investment management processes and ownership practices, and have adopted the following nonexhaustive definitions of the underlying components of ESG:

In addition to applying the above general principles the charity will hold no direct investment in companies whose main source of revenues and profits is derived from tobacco.

The Charity seeks to produce the best possible financial return within an acceptable level of risk, which is classified as a level 4 by their professional investment managers (with level 1 being the lowest risk level and 6 being the highest).

The investment objective is to generate a total return of CPI plus 3% per annum over the long- term, net of all fees. The Charity adopts a total return approach to investment, generating the investment return from income and capital gains or losses. Due to the challenging economic environment, this objective has not been achieved this year. The Trustees remain confident in this investment approach however and it is expected

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

that, in the long term, the real value of the portfolio will be maintained in accordance with the investment objective above.

Reserves policy and going concern

The charity needs financial resources to achieve its purposes and must plan for the longer term to ensure continuity of its services to patients.

The trustees regularly monitor the reserves policy and the level of reserves required having regard to the following:

The trustees utilise a risk-based approach for assessing the appropriate level of free reserves (fair value and general reserves). The policy is based on an assessment of the volatility and certainty of each of the organisation’s main income streams; a potential need for unplanned or unexpected expenditure; and the requirement to maintain sufficient working capital to ensure the continuing smooth running of the charity. This assessment produced figures of £1.7m for income volatility and uncertainty, £0.6m for unplanned or unexpected expenditure and £1.8m for working capital requirements, giving £4.1m in total. The trustees consider that it would be appropriate in normal times to maintain free reserves within a range of plus or minus 20% of this figure, giving a free reserves range of £3.3m to £4.9m. Free reserves at 31 March 2023 stood at £8.079mm. This includes £4.0m set aside in a new designated fund, Hospice Capital Fund, to support potential capital infrastructure works for future development of the hospice as described in future plans below. Excluding this designated fund, free reserves amount to £4.079mm.

The trustees have considered the financial position of the charity, its investment portfolio, its reserves, as well as its cash flow and liquid resources and they believe the charity is able to manage its business risks successfully.

There are no material uncertainties that may cast doubt on the charity’s ability to continue as a going concern. The trustees having reviewed the evidence have a reasonable expectation that the charity has adequate resources to continue in operational existence for the near future and can continue to meet its liabilities for the next twelve months. Therefore, they continue to adopt the going concern basis of accounting in preparing the annual financial statements.

Related Parties Transactions

The charity is the sole adult hospice and lead provider for community end of life care in north east Essex. The charity is a shareholder in the Hospice Quality Partnership, a trading company wholly owned by hospices established to maximise value for hospice care through collaborative procurement and income generation.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

Remuneration policy for key management personnel

The Remuneration Committee, which consists of the Chair, Vice Chair and Treasurer, has delegated responsibility from the Board for pay and remuneration of the senior management team. An external agency undertakes benchmarking of salaries with reference to hospice, public, charity and private sectors. The agreed pay policy for senior employees is to aim for salaries and rewards within the range of lower to middle quartile for the relevant role and only in exceptional circumstances to be in the upper quartile.

Diversity, Equity & Inclusion

The charity is an equal opportunities employer and committed to a policy of treating all employees and job applicants equally. The aim is for a workforce that will be truly representative of all sections of society, in which all colleagues feel respected and able to give their best.

It is the policy of the charity to provide equality and fairness for all. This includes taking all reasonable steps to employ and promote employees based on their abilities and qualifications without regard to race, colour, nationality, ethnic or national origin, religion or belief, disability, trade union membership or nonmembership, sex, pregnancy/maternity, gender reassignment, sexual orientation, married or civil partnership status, age, or being a part‐time or fixed term worker. It opposes all forms of unlawful and unfair discrimination.

The charity strives to prevent unfair treatment by operating fair, objective and systematic procedures including:

The charity treats everyone with dignity and respect and is committed to creating a work environment free of harassment and bullying.

Employee information

As at 31 March 2023 there was 337 staff employed (158 full-time and 179 part-time) excluding bank and sessional employees.

The charity regularly monitors sickness absence, vacancy rates and turnover and continues to perform favourably with NHS and charity sector comparators. In 2022/23, the charity had an average rate of sickness absence of 5.0% and an average turnover rate per month was 1.58%.

The charity evaluates job descriptions and salaries for all roles externally and uses external benchmarks to ensure that pay policy is consistent and competitive. Pay policy is for salaries to be in the range between the lower and middle quartile for the relevant role and only in exceptional circumstances to be in the upper quartile.

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St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The charity has an employee forum with representatives from across the organisation chosen by employees. It has an Organisational Change Policy that sets out the consultation arrangements used when proposals might affect employment or terms and conditions.

Internal communications with employees include an online business communication platform from Meta, internal communication emails, regular team meetings, and a quarterly Chief Executive briefing open to all employees and volunteers. The charity ensures information is provided to employees on matters of concern to them including financial and operational performance, changes in the operating environment and new developments or activities.

Annual appraisals for all staff in the charity include organisational objectives to encourage individual employees to contribute to the overall charity performance and success.

St Helena also regularly seeks feedback from employees with a view to continuously improving it’s employee support offering.

Relationships with Stakeholders

St Helena maintains frequent dialogue and consultation with its key stakeholders, ensuring that it maintains strong and positive relationships, and has regard for its stakeholders in all decisions that it makes. Patients and family’s feedback through the iWantGreatCare system, as well as other direct pathways, employees are engaged with frequently, including through annual surveys and staff forums, the charity maintains very strong relationships with its local partners and commissioners, including ESNEFT, the local ICB, Northeast Essex Alliance, Colchester City Council and other bodies, and St Helena regularly seeks wider community engagement through pathways including its Compassionate Communities work.

Streamlined Energy & Carbon Reporting

As a charitable organisation, St Helena is required to report its energy use and carbon emissions in accordance with the Companies (Directors’ Report) and Limited Liability Partnerships (Energy and Carbon Report) Regulations 2018. The data detailed in this table represent emissions and energy use for which St Helena is responsible, including energy used in our hospice, offices and shops, and fuel used in companyowned or operated vehicles or for company business. We have used the main requirements of the Greenhouse Gas Protocol Corporate Standard to calculate our emissions, along with the UK Government GHG Conversion Factors for Company Reporting 2021. Current data capture processes mean that over 92% of figures captured were from actual data sources for energy consumption.

16

St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

Element 2022-2023(tCO2e)
Total Enery consumption -Total energyused to calculate emissions in kWh 2,716,773
Gas consumption- at premises where St Helena holds control over metering and invoicing
(SCOPE 1)		 798
Owned transport- for vehicles owned and used by St Helena for work purposes
(SCOPE 1)		 9.18
UK Electricity- emissions from purchased for premises where St Helena holds control over
metering and invoicing (SCOPE 2)		 434
Business Travel- Emissions from empoyee owned vehicles where St Helena is responsible for
purchasingfuel(SCOPE 3)		 63
Total gross tCO2e based on above 1304
Intensity ratio: gross tCO2e / FTE 4.7

Energy-efficient actions

The following energy efficiency measures were implemented during the reporting period of 20222023:

Statement of Responsibilities of the Trustees

The trustees (who are also directors of St Helena Hospice for the purposes of company law) are responsible for preparing the trustees’ annual report including the strategic report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and group and of the incoming resources and application of resources, including the income and expenditure, of the charitable company or group for that period. In preparing these financial statements, the trustees are required to:

17

St Helena Hospice Limited Trustees’ annual report For the year ended 31 March 2023

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Members of the charity guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of winding up. The total number of such guarantees at 31st March 2023 was 48 (2022: 48). The trustees are members of the charity, but this entitles them only to voting rights. The trustees have no beneficial interest in the charity.

Auditor

The auditor during the year was Sayer Vincent LLP and they have expressed their willingness to continue in that capacity. The trustees’ annual report which includes the strategic report has been approved by the trustees on 23 August 2023 and signed on their behalf by

Nigel Pye Chairman

18

Independent auditor’s report To the members of St Helena Hospice Limited

Independent auditor’s report to the members of St Helena Hospice

We have audited the financial statements of St Helena Hospice (the ‘parent charitable company’) and its subsidiaries (the ‘group’) for the year ended 31 March 2023 which comprise the consolidated statement of financial activities, the group and parent charitable company balance sheets, the consolidated statement of cash flows and the notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the group financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on St Helena Hospice's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other Information

The other information comprises the information included in the trustees’ annual report, including the strategic report, other than the group financial statements and our auditor’s report thereon. The trustees

19

Independent auditor’s report To the members of St Helena Hospice Limited

are responsible for the other information contained within the annual report. Our opinion on the group financial statements does not cover the other information, and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the group financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the group financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and the parent charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report, including the strategic report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and Charities Act 2011 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the statement of trustees’ responsibilities set out in the trustees’ annual report, the trustees (who are also the directors of the parent charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group’s and the parent charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going

20

Independent auditor’s report To the members of St Helena Hospice Limited

concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or the parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed auditor under the Companies Act 2006 and section 151 of the Charites Act 2011 and report in accordance with those Acts.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

Capability of the audit in detec�ng irregulari�es

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

21

Independent auditor’s report To the members of St Helena Hospice Limited

are unusual or those outside the normal course of business.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of noncompliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities . This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and section 144 of the Charities Act 2011 and regulations made under section 154 of that Act. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Judith Miller (Senior statutory auditor)

10 October 2023

for and on behalf of Sayer Vincent LLP, Statutory Auditor Invicta House, 108-114 Golden Lane, LONDON, EC1Y 0TL

Sayer Vincent LLP is eligible to act as auditor in terms of section 1212 of the Companies Act 2006

22

St Helena Hospice Consolidated Statement of Financial Activities lincorporating an income and expenditure account) For the year ended 31 March 2023 20tJ Unrestricted Restricted Totsl Unrestricted Restricted Total Note$ £ OiW)'s £ OOO'S £ ooo. £ OOO'S £ OOO'$ £ OOO'$ Income from: Donations 750 86 718 130 Legacies Charitable activity Income 1,410 1,410 1,942 1,942 5,079 5,825 110 4,782 297 Other trading activities Investment In¢ome 10,796 16 10,811 193 9,419 31 9,450 155 193 155 Covid support funding Total income 1,512 18,986 18,gn 19,184 17,084 1,902 nditure on: Raising funds Hospice Care ¢harilable expenditure Lottery partner charitable donations Total expenditure 7,830 33 7,863 10,697 1,$01 20,061 6,859 30 6,889 9,417 1,448 17,755 10,568 129 7,586 1,851 1,501 6b 19,899 162 15,874 1,881 Net incomellexpenditurel before net gains on investments 19261 49 18771 1,210 21 1,231 Net unrealised gainslllossl on investments 14491 14491 157 157 14 Net income I lexpenditurel for the year after net lowaes on investments 11,3751 49 11,3261 1,367 21 1,388 Transfers between funds 100 11001 Net movement in funds 11,2751 11,3261 1,367 21 1,388 Total funds brought forward 13,295 438 13,733 11,928 417 12,345 Total funds carried fotward 19 12,020 387 12,407 13,295 438 13,733 All of the above results are derived from continuing aclivilies. There were no other re￿nised gains or losses other than those staled above. Movements in funds are disclosed in Note 19 to the financial statements. 23

St Helena Hospice Balance sheet Company no. 01511841 AS at 31 March 2023 GROUP 2023 £OOO's GROUP 2022 £OOO's CHARITY 2023 £OOO'$ CHARITY 2022 £OOO'$ Notes Flxgd assèts- Tangiblè assets Invostmenls 3,941 4,895 3,941 4,895 4,531 4,980 4,531 4,980 8,472 9,875 8,472 9,875 Curront a$sot$'. Stock Dèbtors 3,329 4,099 3,551 4,141 Cash at bank and in hand 6,690 7,264 6,591 7,259 10,027 11,364 10,142 11,400 Ll8bllltl8$= Creditors.. amounts falling due within onè yèar 15,9851 17,3631 15,9641 17,3821 Nèt Curront assat$ 4,042 4,001 4,178 4,018 Total assots lèss curr•nt118bllltla$ 12,514 13,876 12,650 13,893 Creditors.. amounts falling due aftor one yèar 17b {1071 11431 11071 {1431 Total nèt a$sots 12,407 13,733 12,543 13,750 Tho fund$ of thè eharlty= Rèstri¢tèd in¢ome funds Unrèstrictèd incomÈ funds.. Designatèd ILJnds GènÈral funds 387 438 387 438 7,941 8,895 7,941 8,895 4,079 12,020 4,400 13,295 4,215 12,156 4,417 13,312 Total unrèstrietèd funds Total ¢h8rlty fund$ 12,407 13,733 12,543 13,750 Approvèd by thè Irusteos on 23 August 2023 and signèd on thèir bohall by Nigèl Py Chairman Richard Polom TrÈasurèr 24

St Helena Hospice Consolidated statement of cash flows For the ar ended 31 March 2023 2023 2022 £ OOO'$ £ OOO'S £ OOO'S £ I)OO's Nole$ Cash flows from operating aclivilie$ Net cash provided by operaling activilies 20 11.3701 3.416 Cash flows from inve$ling aclivilies: Dividends and interest 193 155 Purchase of fixed assets 15531 13181 Disposal ol fixed assets 1,201 Net cash provided by investing aclivilies 840 1631 Cash flows from financing activilies: Repayments ol borrowing 1441 1411 Net cash provided by I (used in) financing aclivilie$ 1441 Change in cash and cash equivalenls in Ihe year 15741 3.212 Cash and cash equivalents al the beginning ol the year 7,264 4,052 Cash and ¢a$h equivalenls al the end of Ihe year 6,690 7,264 25

St Helena Hospice Notes lo Ihe financial statements For theyear ended 31 Marth 2023 Accoun￿n9 pollo￿8 Al Statuknry Informatlon St Helena Hospice Is a chaiiLqble company limlted by guarantee and is incorpDraied in the Uniied KingdDm. Regisiered Address- Sl Helena HDspIce. Myl2nd Hall. Bamcrollclose, CDlchester. Essex C04 9JU Charlty Number 28￿19 bl Basls ol preparatlon The Iinancial stsiements have been prepared in accordance With Accouniing and Reportlng by Ch2rltles'. Statement ol Recommended Pyactlce applicable ICh2riiies SORP FRS 1021, the Fin2ncial Reporting stsndard applicable In the UKand Republic ol Irel2nd IFRS 10212nd the Companies Ac12006. These accDunts Consol￿at￿ the results ol the chaiiiy and its wholly owned trading subsidiaries. St Helena Hospice Trading Limited and St Helena Care Services Ltd. on a line by line basis. St Helena Cleaning Services Ltd. was Incorporated Dn 25 March 2023 buiwas dDrmani lor the period ol these accDunts and Asseis and Iiabllibes are Inibally recDgnised at h1s1oi￿al cost or transaciion valtse unless othe￿ise staled in the relev2ni accotsniing PDliCy or nDte. tl Publlc benefit entlty The chaiiiable company meeL8 the dellniiiDn ol a publ￿ benefii entlty under FRS 102. dl Golng concern The trustees have reviewed the Ilnancial positlon and the shDn term neictsryeni asseis and CDnsldeY thai there are nD MA￿rial uncertainties 8boul Ihe chaiiLqble company's 8billty to toniinue as a going toncern.The liustees dD nDI consider that there are any sources Df estImat￿n reporting period. el Income IncDme is recognised when Ihe chariiy has eniiiiemeni tD Ihe funds. any peilDrmance condiiiDns aitached tD the Income have been mei. It is probable Ihai the Income wlll be received and that the amDunt can be rne2sured reliably. DonaiiDns are accounied lor on a recelvable basis Income from yovemment and other yrants, whether'capltal, gr2nts or'revenue. yrdnts, is reco9nised when the ch2rlty has enbuemenito the funds. any pertDrmance condiliDns aitached to Ihe gr2nts have been rnet. il Is prob8ble that the Income will be ieceried and the amDunt can be rneasured reliably and Is not delerred Grants ale recrynised on an accruals basls in the year to wh￿h Ihe gr2nt relates. For legacies. enbiiemeni Is taken as the earller Dlthedate on wh￿h either.. the charity Is aware thai h2s been granted and the ol Ihe Will tan no longer be challenged. the estste has been finalised 2nd nobiicatlon has been made by the executorlsl to the chariiy thai adistributlon will be made. or when a distribution is received Irom the estate. Receipi ol a legacy, In whole or In p2rt. Is Dnly considered probable when the amount can be measured reliably and the chanLy has been notified of the exeeutor's InLentson ￿ make a distributson. Where leyaciÈS have been nobiied to the chariiy. orthe charlty is aware ol the granting ol piobaie. and the tliieiia IDr incDme recogniliDn have not been rnet. then th￿l￿acY i% a treated as a cDntlngeni assei 2nd disclosed Gilts donated for resale are included in income when they are sokl. Donabons are accDunted lor Dn a receriable basls. Deferred incDme includes amDunts received In respeci ol work 10 be undenaken in the next Ilnancial year. The Charlty operates a gill aid scheme through ils shops whlch en?￿eS gilt io be claimed on the net s￿e proceeds ol 1￿mS thai have been donated under the scheme. An esiimate DI Income liom gill aid is accrued ai the wini thai donated 1￿mS are so￿. Lottery income is accounted lor In respeci ol those draws ihai have 12ken place In the year. Tiadlng Incorne Is iecognlsed Dn PDini Dlsale loi boih donaied 2nd purchased goods 2nd se￿￿e5. Care Agency incDme in iespeci Df the Subs￿l￿ry Sl Helena Care Seivlces LL8. is recrynised ai wlni Df sale ol care SeNiCe. IncDme Yeceried in advance ol the provlslon ol a spec11￿d service Isdeferied unbi the crlterla lor Incorne recognltlon are mei. fl Donaiions of gwts, servlce9 and lacllftles DOna￿d gilts or services are iecognised as income when ihe charlty has contrDI Dver the Item or recelved Ihe seNlce. any condibons assoclated wlth Ihe donation have been met. the receipt olecDnomic benefit IrDm the use by ihe charity ol the Item Is pr￿b￿e and Ihat economic benefit can be measured reliably AcDrrespDnding entry In the appropriate expendiluie heading loi the same amouni Is included. Donaied fixed assets are SimiLqrly taken to Incom at the value tD the ch2ritywith the other entry being capitalised In fixed assets. In accDrdance wlth the Chaiilies SORP IFRS 1021, volunteer tirne Is nDt recwnised so relerto Ihe truS￿eS. annual rewrt for more Inlormatson their contrlbullon. 26

St Helena Hospice Notes lo Ihe financial statements For theyear ended 31 Marth 2023 Accoun￿n9 pollo￿8 gl Investment and Intsrest Income Interest on funds he￿ Dn deposit is included when recelv8Ne and the amDunt can be rneasured reliably by the ch2rlty-. this Is nDrmally upon notlllcatlon Df the Interest paid oi payable by ihe bank Divldend incDme is recrynised when ihe rlghi 10 receive Ihe paymeni has been established. h) Fund accountlng Restricied funds are to be used lor Specif￿ wrposes as lald down by the donor. orwhich have been ralsed by the Chaiily loi partlculai wrposes. The cost ol raising and admlnistering such lunds are tharged aganst the spethlic lund. Expenditurewhlch meets these criteria Is tharged 10 the lund. unreStr￿￿d funds are donatlDns and Dlher incoming resources recelved or generaied IDr the ch2rltsNe ptsiposes. Designated funds are unrestricted lunds eanmarked by ihe Titsstees lor part￿ul£r purwses. The alm and use ol eath designated and resiricted lund is set out In Ihe noies to Ihe accDunts. (see noie 191 11 Expendltureand Irrecoverable VAT Expendiluie is recognised once there is a legal Dr construciive obligatlon tD make a payment io a Ihird pariy, il is probable thai seiiiemeniwlll be ieqtslred 2nd the amDunt ol Ihe obligabon can be me2sured reliably. Expendlture is classllled under the lollDwlng actlviiy headlngs.. - Costs Or￿lSIng fvndslneludes fvndrAlslJJg, retsii, lotEeryAndeareACtlvllle Fundraising Costs Incurred In seeking donations. gr2nts and I￿aCleS and thelr associated supporttosts. These can relate tD the hosting. prDmDtiDn and advertising DI events. Entrance costs tD challenge events Such 2s maiathons or participation In thlrd party organiled atbvities Such as tieks and tycle th￿Ienges. Retail costs Includes ihe prernises costs IDr ieLqil shops. e.g. rent. uiilltles.. new goods purchased lor resell. online selling lees and wsiage costs. There aye siall and associaied support costs. and the expenses incurred in iunnlng the retail gill ad scheme. Lottery costs Include Ihe Prize fund, canvasser costs IDr iecruiiment and asSocia￿d suppoitcosis. Royally payrnents io Make a Smlle loitery pariners are recwnised under Other Costs ol L￿t￿ry (see Charitable Acbvities loi tieaimeni DI Your Hospice Lottery roydiy paymentsl- Canvasser costs 2re Incurred where reciuiiers are employed to Sign players up ￿ the kntieiy New players are eTh￿red ITh￿ the draw on a weekly basis lor I luture draws. To relleci the luture Income thai these players Will genera￿. the cost ol reciuiimeni Is deleired over the S Subsequent years. this delerment Is reduced by 1S¥D 10 adjusi loi ￿alerS that may cancel during this lime. A delerred bond is held IDr 12 monihs against some canvasseis 10 recoup some DI the tosis lor players thaitancel In Ihe initld lew weeks ol playing. Where new p2rtners joln Ihe I￿t￿ry and an exlstlng dat8base exlsts lor the players Ihai are tyanslerrlng, Ihe costs 2SSDclatedwlth daia rnlgyaiion ale spread Care Agency costs ielaie to the Subsidlary Sl Helena Care Se￿￿e5 Ltd and are Ihe care siatf. managernent ￿aM 2nd assrtlated costs oldelriering ihe dorniCill2rytaie se￿￿e. Costs also inelL￿ the repaymeniol the Intial franchise sei up lee pa￿ ai the time by the parent cornpany St Helena, whlch Is belng recwnised over S years.. ￿gether With the ongoing monih lianchise lee 10 RadlIe￿ Care which is based on Income genera￿d. - Ch2rftableActlvllles Expendiluie includes all cDsts relatlng tD Providing patlent and lamily seNlces includlng the Inpatlent Unlt. Medical Tearn. Comrnuniiy Incltsdlng Slnglewlnt 2nd Virtud W2rd, Ther2pies and Wellbeing Tearn and Ihelr ass0tha￿d suppoittosts. Royally payrnents to Your HDsplce L￿t￿ry p2rtners ale Charged tD the aceDunts as eharlt8ble cosis This Is 10 relleci the addiiional lunds that Ihese payrnents contribuie back io Other HDsplces io enable partners 10 coniinue With their charita￿e actlvlties. Irrecoveiable VAT is charged as atost against the activity IDr wh￿h Ihe expendlture was Incurred 11 ￿locatIOn of support costs Resources expended are allDcaied to rhe parbcular actlvlty where the cDsi relaies dlreciiy io Ihai actlviiy. SuKWrt costs are thecost Dloverall diyectlon 2nd adrninisiration ol eath activlty. cDmprlslng the salary and ovethead costs ol Ihe central lunction. Govemance cosis are Ihe costs assoclated wlth the governance 2rrangemenL8 olthe Charlty. These eDSL8 are assocIa￿d With CDnsiiitsbonal and Sla￿tory requirements and Include any costs 2ssotl2ted wlth the strd￿91C m2nayemeniof Ihe Chariiys acbvibe5. Support and governancetosts ale re-dlocaied io each DI the acbvities on the basis ol stalltosts. 27

St Helena Hospice Notes lo Ihe financial statements For theyear ended 31 Marth 2023 Accoun￿n9 pollo￿8 TAnglbk Ilxed 899ets ems ol equiwent are c8piialised where an Individual cosi IS in excess DI £1,000 orwhere the total cDsiexceeds this value when they loim pari ol a C8Pid investment wjeci. DepreCiat￿n costs are allocated 10 activities on the basis DI the use ol the ielaied assets in ihose aciivibes. C8Pid costs loi CDnstluCtion costs 2re not depreciated until the asset i4 corn￿e￿ Assets 2re reviewed loy Irnpaiimeni11 clrcumsiances Ind￿ale thely carrying value may exceed their net real1s￿e value and value in use Depyeciabon is provided ai raies calcUla￿d tD wriie down ihe CDSI ol each asset. The tsselul lives are as follows.. Fr88hDld land Not d8pr8uat8d Fr88hDld ￿lId1￿5 50 y8at8 L8as8hold ImprDV8m@nts Th8 r8maining 18as8t8rm to a maximumDt IOy8aT8 Fumilur8. Gr88n En8r9y andDlh@r8quipm@nt CDrnp￿￿r hardwar@ and @18ctrcal 8qUlPrn@nt MotorV8hicl@s IOy@ars 3y@ars 4 y8ats Ass8ts und8rcours8 ofConstru￿10￿ ar8 ￿t d8pr8uat8d unlil In us@ 11 11 Llsted Investments Invesbnents ale a loim ol basic financial instrurnent and are inltldly iecognised ai their iiansaction value 2nd subsequeniiy rneasured at their lair value as at the balance sheet dale uslng thetlDsing quoted markei prlce. Any change in lalr value wlll be recognised in ihe Sta￿meni DI financial activltles and any excess ol value over the histDric cost ol the Investments wll be shown as alair value reseNe in the balance sheet Invesimenigans 2nd losses are shown 2$ elther reallsed or unrealised'Net galnsllbssesl on Investsmen￿. In the Sta￿meThi0f flnancial acbvltles The charlty does noi aequlre put options. 111 Investments In subsldlarles Invesbxents In Subsidi2ries are ai cosi. ml Stocks Stocks are stated at the lower ol cost and nei realisable value. In general. cDsi Isdetermined Dn a Iirst in Ilrsi Out basls and includes iiansporiand handllng cDsis Nei realisable value is the prlce ai wh￿h stDcks tan be SO￿ in the noirnd course olbusiness alter allowing loi the costs ol iealisation. Provlsion is made where necessary IDr obsolete. slow mDving and delecbve 5￿ck5. No amDunts aye included In the Ilnancial si3￿ments for seivlces dDnated by voltsnieers or for Ihe value ol dDnated goods not yel sold n) Debtors Trade and Other deblois are iecognlsed ai the seiiiemeni amDunt due alter any trade discouni Dflered Pyepaymenis are ai the amDunt piepald net ol any trade discDunts due. ol Cash at bank and In hand Cash at bank and cash In h2nd Includes cash and short term highly liquld InvesimenL8 wlth a short maiurlty olthree months Dr less liom the date ol acquisibon or openlng ol the deposii Dr SimiLqr atcouni pl Credttors and provlslDns credi￿￿$ and prDviSIDns ale recognised where ihe charity has a present obligaiiDn iesulling Irorn a pasi eveni that Will probably iesuli In the Iransler ol funds io a third pariy and the amount due to seiiie the obligat￿n tan be measured oi esiimaied relie￿y. Creditors and Piovlsions are normally recognised at q) FI￿ne181 Instruments With the excepbon ol the lilted investments described 2bove the charlty only has lin2ncial assets and Iinancial Iiabilibes ol a kind that qualily as baslc financial instruments. Baslc Iinancial Instruments are Iniiially recognised at transaciiDn value and Subsequently measured ai their seiiiemenivalue. 28

St Helena Hospice

Notes to the financial statements

For the year ended 31 March 2023

1 Accounting policies

r) Pensions

AVIVA Pension scheme

Employees can join a defined contribution pension scheme which is administered by Aviva. The charity contribution is restricted to the contributions disclosed in note 9. The charity has no liability beyond making its contributions and paying across the deductions for the employees' contributions.

NHS Pension scheme

Staff transferring from the NHS may continue to contribute to the NHS scheme.

Past and present employees are covered by the provisions of the two NHS Pension Schemes. Details of the benefits payable and rules of the Schemes can be found on the NHS Pensions website at www.nhsbsa.nhs.uk/pensions. Both are unfunded defined benefit schemes that cover NHS employers, GP practices and other bodies, allowed under the direction of the Secretary of State for Health and Social Care in England and Wales. They are not designed to be run in a way that would enable NHS bodies to identify their share of the underlying scheme assets and liabilities. Therefore, each scheme is accounted for as if it were a defined contribution scheme: the cost to the NHS body of participating in each scheme is taken as equal to the contributions payable to that scheme for the accounting period.

In order that the defined benefit obligations recognised in the financial statements do not differ materially from those that would be determined at the reporting date by a formal actuarial valuation, the FReM requires that “the period between formal valuations shall be four years, with approximate assessments in intervening years”. An outline of these follows:

a) Accounting valuation

A valuation of scheme liability is carried out annually by the scheme actuary (currently the Government Actuary’s Department) as at the end of the reporting period. This utilises an actuarial assessment for the previous accounting period in conjunction with updated membership and financial data for the current reporting period, and is accepted as providing suitably robust figures for financial reporting purposes. The valuation of the scheme liability as at 31 March 2023, is based on valuation data as 31 March 2022, updated to 31 March 2023 with summary global member and accounting data. In undertaking this actuarial assessment, the methodology prescribed in IAS 19, relevant FReM interpretations, and the discount rate prescribed by HM Treasury have also been used.

The latest assessment of the liabilities of the scheme is contained in the report of the scheme actuary, which forms part of the annual NHS Pension Scheme Accounts. These accounts can be viewed on the NHS Pensions website and are published annually. Copies can also be obtained from The Stationery Office.

b) Full actuarial (funding) valuation

The purpose of this valuation is to assess the level of liability in respect of the benefits due under the schemes (taking into account recent demographic experience), and to recommend contribution rates payable by employees and employers.

The latest actuarial valuation undertaken for the NHS Pension Scheme was completed as at 31 March 2016. The results of this valuation set the employer contribution rate payable from April 2019 to 20.6% of pensionable pay.

The actuarial valuation as at 31 March 2020 is currently underway and will set the new employer contribution rate due to be implemented from April 2024.

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St Helena Hospice Notes to the financial statements For Ihe year ended 91 March 2V23 Unrostrlctgd Rèstrlctèd 2023 Totsl Unrèstrlctèd R8strlet8d 2022 Total £ OOO'$ £ OOO'$ £ OOO'$ £ OOO'S £ OOO'S £ OOO'$ 2 Incom8 from Charltabl8 Actlvltl 2a Grants NHS Grants 5,084 4,365 4,365 Grants from othèr chari11oS 253 259 Othor Grant Income 64 IBCF I GSF Grant Education Income Sub-total for Grant$ 20 20 5,565 84 5,649 4,618 15 4,633 2b Educatlon Course feèslEduealion programmes Hirè of la¢ilities 25 25 Catèring Othor IPla¢omonl Fèès) sU￿t0¢al for Educatlon Incomè 10 10 43 10 10 2¢ Othèr Incomg from charltablè actlvltlos Catgring ineomè from stall and visitors Othor 28 28 13 13 40 25 66 32 13 45 Homè Care Contra¢t Ineomè 15 15 Insuranco Incomg lor Patiènt caro DèanÈry Incomo Grèèn Enèrgy Clinical Staff sècondmÈnt ineomè 14 14 10 10 105 105 47 263 310 Support sorw¢os provided lo other organisations su￿t01a1 for O¢h8r Incomè 15 216 25 241 154 283 437 Totsl Ineom• from ¢h8rltablè actlvltlg$ 5,824 109 5,934 4,782 298 5,080 A Contract was signèd with ESNEFT during thè linaneial yèar eommissioning St Hèlèna Hospieè Ltd. to providè a Homè¢are SÈrvicÈ alrèady bèing provided by Swan Housing Association (rècèntly aequirèd by Sanctuary) undèr thÈ local NICS commissioning arrangèmènt. ThÈ funding is rÈeèivèd by St HèlÈna and paid ovèr to Swan, with a managèmènt fèè dèdLJetèd and rèeognisÈd in Homè Carè Contract Ineomè above. The ineom? and ¢osl have been netted off so as to not distort turnover, and only thè lèg rètainèd is rÈcognisèd as ineomè. 30

St Helena Hospice Notes to the financial statements For Ihe year ended 91 March 2V23 3 Incom8 from othèr tradln aetlvltlè Rètail Incom6 4,532 4,532 3,820 3,820 Lottèry Ineomè Fundraising and Markèting Income Caro Sèrvieès Ineomè 5,467 5,467 5,063 5,063 685 701 534 31 565 111 10,795 16 10,811 9,419 31 9,450 4 Incom8 from Invèstm&nts UK listod invoslmonts 165 165 155 155 Bank Interest 27 27 193 193 155 155 5 Covld su ort fundln Hospice UK grants Small businèss grants Job rèlènlion sehèm 1,444 1,444 46 46 15 Landlords relief 68 1,444 1,512 31

St Helena Hospice Notes to the financial statements For th ar ènd￿ 31 March 2023 Analysls of gxp8ndlturg Analysls of R8l$lng Funds Costs 2023 2022 Relal Lottery Care Agency Raising funds Care Agency Raising fund5 Fundtaising Relal Lottery £ OOO'S £ OOO'S £ OOO'S £ £ OOO'S £OOO's £OOO's £OOO's £OOO's £OOO's Stall ¢osts 694 1,659 423 2,930 603 1,484 458 36 2,581 Cost ol SalÈs 272 290 222 235 Othèr eosls 113 1,224 932 2,269 1,174 715 2,000 Prizès 358 358 330 330 Playèr rècruitmént Fundraising èvènts and appeals Supportèr eommuniealion 1,071 1,071 903 903 96 96 53 53 912 3,155 2,784 172 7,023 772 2,880 2,406 49 6,107 Support costs Governan¢e ¢osts 183 439 112 35 769 154 397 132 683 41 10 71 19 49 100 Total Expèndlturg 1,112 3,635 2,906 210 7,863 945 3,326 2,554 65 6,890 32

St Helena Hospice Notes to the financial statements For th ar ènd￿ 31 March 2023 Analysls ol Expèndltur• 2022123 Charitablè acliviliès In Pahe￿ Community care CaiE ThErapiES Education and and WellbEing Research Other Costs GovÈinancÉ Support costs 2023 Total nds £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £ OOO'S Stall ¢osts INolo 91 Cost ol Sales 2,930 3,132 2,957 599 47 128 1,530 11,323 290 290 Other Costs 2,269 968 931 48 69 77 1,051 5,413 Prizes 358 358 Royalty paymÈnts lo other Charitiès Playèr rècruitmènt 1,501 1,501 1,071 1,071 Fundraising èvènts and appèals Supportèr eommuniealion 96 96 7,023 4,100 3,888 647 116 1,501 205 2,581 20,061 Support costs Governan¢e ¢osts 769 827 781 158 12 34 12,5811 71 78 74 12391 Total Expèndltur8 2023 7,863 5,005 4,743 820 129 1,501 20,061 33

St Helena Hospice Notes to the financial statements For th ar ènd￿ 31 March 2023 Analysls ol Expèndltur• 2021122 Charitablè acliviliès In Pahe￿ Community care CaiE ThErapiES Education and and WellbEing Research 2022 Total nds Other Costs GovÈinancÉ Support costs £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £OOO's £ OOO'S Stall costs INolg 91 2,581 2,712 2,415 414 14 174 1,292 9,604 Cost ol SalÈs 235 241 Othèr eosls 2,000 1,053 1,001 118 33 52 915 5,171 Prizès 330 330 Royalty paymÈnts lo other Charities Playèr rècruitmènt Fundraising ovènts and appèals Supportèr eommuniealion Paymènts lo othor Charitiès Grants to other CharitlOS 1,448 903 903 53 53 Grants to other Organisalions 6,107 3,765 3,416 533 47 226 2,213 17,755 Support costs Governan¢e ¢osts 683 729 641 110 44 12,2131 99 88 81 12701 Total Expèndlturg 2021122 6,889 4,582 4,138 657 40 17,755 34

St Helena Hospice Notes lo the financial slalemenls For the ear ended 31 March 2023 7 Investrnent In Subsldlar Com anles umma financial information for St. Helena Hos ice Tradin Limited The Charity hokjs a £1 investment in one share representing 100°A ol the equity in Sl Helena Hospice Trading Limited, company registration number 07152341. 2023 £ OLKI'$ 2022 £ OOO'S ststement of Income and retalned eamlngs Ilncludlng comprehenslve Income) Turnover House Clearance Consultancy income Cost of 8ale8 201 43 79 45 Gross Proflt Interco Charges Inlercompany Charges Direct Charges Administration and other exwnses Profit for the financial year 169 125 1841 28 12 31 Changes In equlty Total equity brought lor¥vard Total comprehensive income lor the year 31 12 31 Total equlty carrled fotward 12 32 8818nce Sheet Fixed Assets Stock Debtors Cash Current Assets Inlercompany 12 35 Net current assets 12 31 Net Assets 12 31 Reserwes 12 31 Share Capital ¢8Pltal and Resetve$ 12 31 35

St Helena Hospice Notes lo the financial slalemenls For the ear ended 31 March 2023 7 Investment in Subsidiar Com anies umma financial information for St Helena Care Services Limited The Charity hold8 a £100 inve8lmenl in one share represenling 100°/a ol the equity in Sl Helena Care Services ￿mIted, company registration number 12440509. 2023 2022 £ 0￿,$ £ OOO'$ ststement of Income and retalned eamlngs Ilncluding comprehenslve Income) Turnover Cost of sales 67 Gross Profit Interco Charge Inlercompany Charges Direct Charges Administration and other exwnses Profit for the financial year 44 121 1441 1481 1991 Balance Sheet Fixed Assets Stock Debtors Cash Current Assets Inlercompany 27 87 12441 1701 Net current assets 114n 1481 Net Assets 114n 1481 Reserwes Share Capital ¢8Pltal and Resetve$ 114n 1481 114n 1481 The Charity also holds investments in two thrmanl companies. The Charity hold8 a £1 investment in one share representing 100°A ol the equity of Your Hospices Lottery Ltd. The Charity hold8 a £1 investment in one share representing 100°A ol the equity of Make a Smile Lollery Ltd. New Subsldla St Helena Cleanln Setvlces Ltd. On 25 March 2023, Sl Helena Cloaning Serwices Ltd was incorwrated Mth Companies House, company registration numb&r 14757991. The company will form part of the Sl Helena Group Nvilh St Helena Trading Ltd holding 1 OO¥a ol the equity. A franchise agreement with Total Clean Nvas signed in March 2023. The initial fee of £70,000 excluding VAT, was paid by Sl Helena Hospice Ltd. on behalf ol Sl Helena Cleaning Service8 Ltd. in April 2023 with the intention ol being repaid once the subsidiary has sufficient funds. Operations are expected to begin in 2023124. Parent Charlt 2023 2022 £ OLKI'$ 18,825 11,2391 £ OOO'S 18,814 1,405 Income lor the year Result lor the year 36

St Helena Hospice Notes to the Consolidated Financial Statements For th ar ènded 31 March 2023 2023 £ OOO'S 2022 £ OOO'S t Ineomèll8xp8ndltur81 for thè year This is statgd after ¢harging= Deprè¢iation LossllGainl on disposal ol fixed assets Opèrating lèaso rÈntals'. Proporty Othor 306 340 626 518 36 37 Audilorfs romuneration1ox¢luding VATI.. Audit St Holena Hospico Group Audit Subsidiary ¢ompany Othor servi¢ès- Sl Hèlèna Hospi¢e Group 13 Analys1$ of $taff co$t$, trustèè r•munèr8tlon and èxpèn$è$, and th• cost of kèy manag8m•nt yrsonnel Staff costs wèrè as follows.. Salariès and wages Social sèeurily costs Appronli¢eship Lgvy Pension - Dolined Contribution 9,458 7,892 841 695 30 23 590 505 Pension - Dolined Bènofil 354 350 Redundan¢y and termination payments 50 140 11,323 9,605 During thè yÈar 8 staff rècèivèd rèdLJndaney and tèrmination paymènts (Prior Yèar.. 71 In January 2023, 2 Èmployèès who wèrè also mèmbèrs of thÈ sÈnior managèmènt tèam, signÈd COT3 AgrÈamonts agrèèing thgir rolÈs WOLJld bÈeomè rèdundant in April 2023., tho rèdundancy and tèrmination paymènts wèrè madÈ to thom in April 2023. 37

St Helena Hospice Notes to the Consolidated Financial Statements For th ar ènded 31 March 2023 Tho following numbèr of èmployèès rèeèivèd èmployoè bènofits lèxeluding omployèr pènsion ¢osts and employèrfs national insurance) during the yoar botwoen.. 2023 2022 No. No. £60,000 - £69,999 £70,000 - £79,999 £80,000 - £89,999 £90,000 - £99,999 £100,000- £109,999 £110,000- £119,999 The HospicÈ considèrs that thè kèy managèmènt pÉrsonnèl comprisÈs th6 trustéès and thè sènior managèmènt team. This management team are the Chiof Exe¢ulive and 6 other key dire¢lors (Prior Yoar.. CEO + 51. 2023 2022 Actual Numb2r FfE Actual Number FTE Chièf Exècutivè OfficÈr Senior Managemgnl Tèam Tho total employèè benèfits in¢luding èmployer's national insuran¢e, pènsion ¢onlribulions and termination paymonls ol thè Key managemgnl porsonngl ol the Hospice wèrè £636k in thè currènt yèar. (Prior Yoar.. £567kl. TrustèÈs are not rèmunèratèd lor thè work thoy undortakè lullilling their Trustèè dutlos lor the charity. During thè year a lolal of £405 expensès (Prior Year.. £nil.I woro paid to Trusteos. 38

St Helena Hospice Notes to the Consolidated Financial Statements For th ar ènded 31 March 2023 10 Statt numbèrs Tho numbèr ol employeès Ihèad count based on number ol staff omployèdl al the yoar end was 365 (Prior Year.. 3251. 2023 2022 Actual Number Actual Number FfE Patiènt and Family Carè Markèting, Fundraising and Lottery Retail 210 175 141 29 28 31 83 65 93 72 Support Sèrvices 43 23 21 365 277 325 265 11 Ro18tgd party tran$actlon$ 2 TrustèÉs IPrior Year.. 21 are ¢onnoetod to ¢ompanios from which tho Charity and Group pur¢hasèd servi¢ès, lull dgtails are providèd bo10w'. Tim Field is a Solieilor ol Birkètt Long who provide lègal sèrvicos to thè St Holena group. Birkètt Long have ¢hargèd £1,800 in thè yèar (Prior YÈar.' £3,198). David CrèsswÈll is a Partnèr of Inglgton Wood the ¢ompany appoinlod by the Charity to Porform profèssional survey, contract managÈmènt and advicè sèrvieès for major building projècts and proportyloasès. InglÈton Wood ¢hargèd thè Charity £30,507 (Prior Year.. £39,002) during the yèar. During thè yÈar 10 trustèès donatèd £2,240 to thè eharity. Thèrè arè no donations from relatèd parties whi¢h arè outsidè the normal ¢ourse of businoss and no r?slri¢t?d donations from rolated parties. 12 Taxatlon Tho charitablè eompany is èxèmpl from eorporation tax as all ils in¢ome is ¢harilablè and is applièd lor Charitablè purposos. 39

St Helena Hospice Notes to the Consolidated Financial Statements For th ar ènded 31 March 2023 13 Tanglblè flx8d as$8ts- group and charlty Freeho Property New Home for Sl Helena LEasehold ImprovemEnts Computer & Electrical Equipment Furniture & Office Equipment Motor Vehicles Total £ OOO'$ £ QOO'$ £ OOO'$ £ OW'$ £ QOO'$ £ OQO'$ £ OOQ'S Cosl At thÈ start ol thè yèar Additions in yÈar Disposals in yèar Impairment 6,577 1,350 212 387 62 171 568 121 1191 90 8,972 554 11,940) 159 11,9141 Al the end ol thè year 4,663 159 1,562 442 670 90 7,586 Daprèclatlon Al thÈ start ol thè yèar Chargè for thè yÈar Disposals in year 2,513 92 719 756 114 289 60 450 28 12 69 4,077 306 738) Al the end ol thè year 1,886 870 342 466 81 3,645 t book valuè Al the end of thè year 2,777 159 692 100 204 3,941 Al the start ol the yèar 4,064 594 98 118 21 4,895 Land with a valuo 01 £38,600 (Prior Year.. £38,600) is in¢ludèd within Ireohold property and not dgprè¢iatod. All ol the above assgts are usod lor ¢haritablg purposes. 14 Invostmgnt$ Ll$tèd Inv8stmènts 2023 2022 £ OOO'$ £ OOO'$ Fair valuo at the start ol the year Disposal pro¢eods Realisèd Gains 4,980 4,823 Nel Gainlllossl on changè in lair value 449 157 Total Llstèd Inv•stm&nts at th8 ond of thè year 4,531 4,980 40

St Helena Hospice Notes to the Consolidated Financial Statements For th ar ènded 31 March 2023 14 Invostm8nts Icontlnuèdl 2023 2022 Unlisted sharès in UK règistèrèd ¢ompanioS 10 2023 2022 £ OOO'$ £ OOO'$ Total Invostm•nt$ at the end of th• ￿ar Othèr Inve$tmgnt$ ¢omprls•= 2023 2022 Unlisted sharès in Trading Subsidiary Company Unlisted sharès in Carè Sorvi¢os Subsidiary Company Unlisted sharès in Subsidiary Companiès yèl to tradè 100 104 2023 2022 £ OOO'S £ OOO'S Total Flxèd Assèt Invostm8nt$. Charlty 4,531 4,980 Hl$torlc eo$t at tho ond ol thè ￿ar 41

St Helena Hospice Notes to the Consolidated Financial Statements For thè yèar ènded 31 March 2023 15 Sto¢k Group 2023 Group 2022 Charlty 2023 Charlty 2022 £ OOO'S £ OOO'S £ OOO'$ £ OOO'$ New and Brandèd Goods 16 Dgbtor$ Trado dèbtors 1,137 133 1,132 132 Othor doblors Amounts dLJè from subsidiary company Prèpaymènts Accruèd incomè 249 70 1,942 1,874 1,923 1,848 1,318 14 1,317 Ineomè Tax rèeovorablo 74 47 74 47 ValuÈ Added Tax 74 117 74 117 Legacies 79 607 79 607 3,329 4,099 3,551 4,141 As al 31 Mar¢h 2023 tho Charity has bèen nolilied o14- £305K (Prior Year- 4 £44KI lega¢ios whi¢h havè not bèen in¢luded in dèbtors bècausè thè a¢COLJnting poliey eondilions lor roeognilion have not beon mot. In addition, 3 furthèr lègaey nolilicalions hav been re¢oivod with no indi¢ation of their value. 17 Crgdltor$= amounts talllng duo wlthln one year Big Issue Invèst loanlseo nolo 17bl 48 55 48 55 Trado Crèditors 758 1,000 757 992 A¢¢ruals 888 1,088 871 1,082 Deferrèd In¢omo 3,989 5,051 3,989 5,051 Othor Taxos and Soeial Security Amounts due to subsidiary ¢ompany 302 169 299 167 35 5,985 7,363 5,964 7,382 42

St Helena Hospice Notes to the Consolidated Financial Statements For thè yèar ènded 31 March 2023 17b Crgdltor$= amounts talllng duo aftèr on• ￿or Big Issue Invèst loan 107 143 107 143 107 143 107 143 Tho dèlarrad incomo rÈlatès lo monèy rècÈivÉd in advancÈ. This includas a balancè of £564K (Prior Yèar- £551 Kl lor lulurè lottèry draws, È3,387K (Prior Yèar- £4,433KI lor Grants rÈeèivèd in advancè and £38K (Prior Yèar- t67K I lor lulurè fundraising Èvènts. St HÉlèna Hospic6 Éntèrèd into a loan agrèÉmÉnt with Big ISSUÉ InvÉst Social Investmènts Ltd on 28th August 2019. This agrèÈmÈnt is lor a loan facility of £1.5M, to bè drawn down in minimLJm £250K amounts bètwèÈn 28th Septembèr 2019 and 28th Fèbruary 2021. Intèrèst is payablÈ at 7.50/0 on a quartèrly basis, with repayment ol tho loan la¢ility in 20 èqual quarterly payments from 31 st March 2021 until 28th Fèbruary 2026. 180 Analys1$ of nèt as$8ts bètw8•n funds 2023 Unrèstri¢tèd Designalod Roslrielod Total funds £ OOO'S £ OOO'S £ OOO'S £ OOO'$ Tangibl6 fixèd assets Invèstmènts 3,941 3,941 531 4,000 4,531 Net currènt assèts 3,655 387 4,042 Long tèrm liabilitiès t assèts at 31 March 2023 11071 1107) 4,079 7,941 387 12,407 18b Analys1$ of nèt as$8ts bètw8•n funds 2022 Unrèstri¢tèd Designalod Roslrielod Total funds £ OOO'S £ OOO'S £OOOs £ OOQ'S Tangible fixèd assets Invèslmenls 4,895 4,895 980 4,000 4,980 Nel ¢urrènl assèts Long tèrm liabilitiès t assèts at 31 March 2022 3,563 1431 4,400 438 4,001 1143) 13,733 8,895 438 43

St Helena Hospice Notes to the Consolidated Financial Statements For thè yèar ènded 31 March 2023 190 Mov8m•nt$ In fund$ l¢urrènt yoarl Al 1 April 2022 Income & ExpÈnditure & gains losses At31 March 2023 Transfers £ OOO'S £ OOO'S £OOOs £ OOO'S £ OOO'S Rastrlctad funds= Specifie Donations Total rè$trlctèd fund$ 438 211 11621 11621 11001 11001 387 438 211 387 Unrèstrlctèd fund$= Designatèd fLJnds'. Fixed Asset Fund Hospieè Capital Fund Total doslgn8t8d fund$ 4,895 4,000 8,895 553 11,5071 3,941 4,000 7,941 553 1,5071 Gonèral funds 4,400 18,420 118,8411 100 4,079 Total unrg$lrl¢tgd lund$ 13,295 18,524 {19,9001 100 12,020 Total fund$ 13,733 18,735 {20,0621 12,407 Tho narrative to oxplain thè purposo ol èach fund is given al the fool ol thè notè below.

St Helena Hospice Notes to the Consolidated Financial Statements For thè yèar ènded 31 March 2023 19b Mov8m•nt$ In fund$ Iprlor ￿Or) At 1 April 2021 Income & ExpÉnditurÉ & gains lossès Transfers At31 March 2022 £ OOO'S £ OOO'S £OOOs £ OOO'S £ OOO'S Rostrlctgd funds- Spè¢ilie Donations Fixèd Assèts 417 458 14371 11,4441 11,8811 438 1,444 Total r•strlct•d lund$ 417 1,902 438 Unrèstrlctèd fund$= DÈsignatèd fLJnds'. FixÈd AssÈt Fund 5,083 318 15061 4,895 Hospieè Capital Fund Total daslgn8t8d fund$ 4,000 4,000 5,083 318 5061 4,000 8,895 Gonèral funds 6,845 16,923 115,3681 14,0001 4,400 Total unr8strl¢t8d lund$ 11,928 17,241 {15,8741 13,295 Total fund$ 12,345 19,143 {17,7551 13,733 Mov8mènt b&twèèn funds Fixed Assets movèmènt ol non-maintaining lixÈd assèts to dÈsignat8d fund. Is68 notès bèlow on Fixèd Assèts). Thoro was a request from a Major Donor in tho year lo Iransler a hislori¢al £1 Ook roslri¢lod donation from r?slri¢t?d lo genoral funds Spèclflc donatlons Tho SpÈeific donations funds eomprisÈ aeeumulatèd amounts givèn lor thÈ PLJrehasÈ ol spècifièd itÈms or othèr spècific purposas. Incoming rÈsoureès to thè SpÈeifi¢ Donations Funds in¢ludg grants lo fund specifi¢ sèrvieès and projè¢ts, èxpènditurè relating lo thèsè sèrvieès arè idèntifiÈd to thè individual fLJnds. Purpos•$ of doslgnatgd fund$ Tho Ilxèd assèts lund was èstablishèd to assist in identifying thosè fLJnds that arè not frèè funds and it represènts thÈ nèt book valuè of tangible fixed assèts. Thè Fund movèmÈnts reflect thè purchasès, disposals and dèprÈeiation eharg6s and adjuslmonts ol all Ljnrèstrictèd tangiblè fixèd assèts. FixÈd AssÈts that havè a non-maintaining rèstrietion arè movèd to thè dÈsignatèd fund on pur¢hase. The Hosplca Capltal Fund has bèen ostablished to provide initial funding lor a now hospiee, nursing homè and ¢ommer¢ial vèntures. A potèntlal slta has bg8n locat￿ and th8 bu$ln8s$ e8$• 1$ ongolng wlth tho Trustè&'$ dèclslon whether to pro¢èod &xpe¢t¥d In 2023. 45

St Helena Hospice Notes to the Consolidated Financial Statements For thè yèar ènded 31 March 2023 20 Rgconclllatlon of not Ineom• I l•xpèndlturg1 to ngt cash Ilow from opèratlng 8¢tlvltlès 2023 2022 £ OOO'$ £ OOO'$ t Incomè I lèxpèndlturèl lor th8 r&portlng p8rlod {as pèr thè statèm8nt of flnanelal 8¢tlvltlè$l DÈprè¢iation chargès IGainsllLossos on inveslmonls Bank intèrèst 11,3261 1,388 306 340 449 11571 1271 Invèstmènt In¢omo 11641 11551 166 Impairmènt ol fixèd assets Iln¢reasel l Doerèase in stocks Deeroase I Iln¢rèaso1 in dèbtors 171 770 11,7621 (Decreasè) I Incrèase in ¢roditors t Cash lu$8d Inl by I provldèd opèratlng actlvltlè$ 11,3701 11,3701 3,592 3,416 21 Opèratlng 1è8s• ¢ommltmènt$ Tho charity's lolal luturo minimum lease paymènts undor non-eancollablè operating leasès is as follows lor èach ol thè following poriods Property 2023 Equlpmènt 2023 2022 2022 £ OOO'S £ OOO'S £ OOO'$ £ OOO'$ Lèss than on8 yèar Onè to livè yèars Over liv? years 623 439 58 28 1,341 936 89 218 78 2,182 1,453 227 120 22 Legal Status of th• charlty Thè Charity is a ¢ompany limitèd by guarantèe and has no share ¢apilal. Tho liability ol each mèmbèr in thè èvonl ol winding up is limitèd to £1. 46