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2024-03-31-accounts

Cintre Report and Audited Financial Statements 31 March 2024

Contents

Contents ......................................................................................................................................................... 1 Chair’s Welcome ............................................................................................................................................ 2 Our Aims and Objectives ................................................................................................................................ 3 How Our Activities Deliver Public Benefit ......................................................................................................... 5 Achievements and Performance ..................................................................................................................... 6 Financial Review .......................................................................................................................................... 16 Reserves Policy ............................................................................................................................................. 16 Plans for the Future ...................................................................................................................................... 17 Structure, Governance and Management ..................................................................................................... 19 Statement of Trustees’ Responsibilities ........................................................................................................ 21 Auditors ....................................................................................................................................................... 21 References and Administrative Information ................................................................................................ 22 Independent Auditor’s Report to the Members of Cintre ........................................................................... 24 Statement of Financial Activities .................................................................................................................. 28 Balance Sheet .............................................................................................................................................. 29 Statement of Cash Flows .............................................................................................................................. 31 Notes to the Financial Statements ................................................................................................................ 32

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Chair’s Welcome

I am delighted to present our Annual Report and Accounts for 23/24 which has been an incredible year for Cintre . It has been a year of hard work. Despite sector wide financial pressure Cintre has continued to partner with people with learning disabilities and/or autism. We have managed to stay on track in delivering our Strategy and achieving our vision positively in providing care services which enable people to live in their own homes and in their own communities so that individuals are embraced, empowered, and equipped with the support and resources they need to thrive.

In line with our strategy we have continued to grow our services steadily from a solid financial platform permitting us to provide the very best care to more individuals Of course this was only possible by the diligent work undertaken by Christopher our incoming CEO who has been supported by a very strong, committed leadership team. This in turn has enabled our dedicated residential managers and support workers to continue providing the very best genuine care with sensitivity and understanding. Over the past year I have heard of so many positive stories of triumph, engagement and support all evidenced through our rebranded website and social media. Cintre is thriving. I would like to thank you all for making this so.

We responded to the cost of living crisis by providing a Real Living Wage to enable our care workers to remain in the care sector. We value our employees who are highly qualified and skilled in providing vital services. This was acknowledged at the Care And Support West Awards earlier this year. Southampton Football Academy have generously acknowledged our commitment to training and development by providing funds for this sole purpose.

Although our diverse services from residential to supported living are engaged across Bristol and Weston-SuperMare we have moved our central office back into the heart of Bristol allowing us to develop our strong ties within the local community.

Our expansion into Respite Services has been a great success with Links Court providing an essential service. Our ethos of empowering and encouraging independence has been furthered by the opening of Honeyfield View , a mixed house of individuals living in a bespoke bungalow where a 24 hour team provide care in a private setting.

Internally we have invested in Nourish, a digital social care records platform to assist in improving efficiency thereby reducing operating costs whilst retaining our excellent governance record. We have also invested in Workforce, software supporting staff in administration tasks.

We have been successful in tendering for both the South Gloucestershire and Bristol City Council Single Framework contracts. These contracts mean Cintre are now a contracted/trusted supplier for both local authorities meeting the standards required for current/further procurement.

All new business opportunities will go through the Single Framework, meaning those not on the framework will be unable to bid for new business and mini tenders for either Local Authority. Each Single Framework contract has a 10year minimum term.

We have also been successful in being awarded a 3-year spot contract with North Somerset Council to continue to deliver and grow the Respite provision for North Somerset.

As I stated, it has been a busy year with great results through hard work and determination. I would also like to thank my fellow trustees for their vision, commitment and invaluable skill sets.

Although financial pressure within the care sector is an ever present reality we are developing a new strategy with exciting projects on the horizon. I think by reading this report you will understand what continues to drive and sustain our vision.

Marion Billett Chair of Trustees August 2024

Our Aims and Objectives

Purposes & aims

Cintre's purpose as set out in the company’s Memorandum of Association is:

To work for the public benefit with young people and adults who through reasons of capacity, mental health or other limiting conditions have difficulty in leading full and independent lives.

Cintre’s aims are to provide support and direction to the people supported in order for them:

Ensuring our work delivers our aims.

We review our aims, objectives, and activities each year as part of our annual planning activity. This review, which is carried out by our Trustees alongside our Senior Leadership Team (SLT), looks at what we achieved and the outcomes of our work in the previous twelve months. The review looks at the success of each key activity we have undertaken and the benefits to the individuals we support.

The review also helps us ensure our aims, our objectives, and our activities remain focused on our stated purposes. We have referred to the Charity Commission’s guidance on public benefit when reviewing our aims and objectives and in planning our future activities. The Trustees consider how planned activities will contribute to the aims and objectives they have set.

To reflect on and respond to the challenging care environment in the UK we review our progress against our objectives via quarterly Board sub-committees and adjust as needed.

The focus of our work

Our main objective for the year continued to be enabling the independence of each of the people we support, through the provision of safe and personalised support. In order to achieve this, we:

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We strive to respond quickly and professionally to any changes in the health of people supported, or in their support or environment needs.

Residential Services

We provide both 24-hour residential care and supported living services. Our residential care is provided from a seven-bedroom house located in Clifton, Bristol. This service was most recently rated “Good” by CQC. Our four supported living services are:

Respite Services

Our Respite Service opened in June 2023 and is almost a year old, we have recently been awarded a 3- year contract to continue to run and develop this service. Based in Weston-Super-Mare and commissioned by North Somerset Council this service provides respite care to individuals who are assessed as needing the service. The Service is overseen by Graham Court and working closely with Individuals, their families, Social Workers, and the Brokerage team to ensure needs are met.

The Service is a 2-bedroom property which offers short stays for those assessed as needing it, the service is very popular and has received excellent feedback in the time it has been running.

Community Services

Our Community Services are delivered as an outreach service with staff providing personal and social support to the people supported in their own homes or in the community. Due to the growing demand for community services in all areas, we have implemented a new blended approach to providing community outreach support. This in turn has allowed us to respond to the Local Authority waiting list and increase the amount of support we provide in the community. We have reduced the amount of Community Services offered in the past 12 months keeping only a select number in Bristol and managing the handing back of other packages of care as required by the Local Authority involved. This change in focus for Cintre aligns with our areas of expertise, Supported Living, Respite and Residential Care.

How Our Activities Deliver Public Benefit

Our charitable activities focus on providing support services to adults with a range of complex Learning Disability and Mental Health support needs, with the purpose of improving their wellbeing, social and personal lives, and enabling their independence. The trustees have had regard to the Charity Commission’s guidance on public benefit and consider that all activities in the year meet with this guidance.

We primarily provide support to people supported based in the City of Bristol, North Somerset, and South Gloucestershire local authority areas. Local authorities have a statutory duty to provide Adult Social Care, and Cintre is a provider of these services, supporting adults referred to us by a local authority. Equal access to our services is important to us, and we believe this is vital to our success. Our work has a deeper

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and wider impact than support for an individual; it helps families support their loved ones, and helps individuals live within, and contribute to, their communities. By encouraging and supporting our people supported to take paid employment and/or volunteering opportunities we contribute to the diversity and equality within other organizations.

Cintre has created good working relationship with the Local Authorities, public and families of the individuals we support. This has enabled people to self-refer to our services. By responding promptly to the referrals for support, we enable people to move to our services from hospitals, inadequate environments or when their care is in danger of breaking down. This has had a positive impact on people’s lives, prevented crises situations, homelessness, and individuals becoming vulnerable to abuse in the community.

Additionally, we have supported people to re-integrate into society, their social circles and local communities, and to find volunteering or job opportunities. People supported lead social activities and groups of their choice, which enables us to invite people from various community groups and backgrounds to join their social clubs. This approach has a positive impact on social inclusion of people we support, and people who are vulnerable or isolated within the community.

Achievements and Performance

Graham Court and Respite

Graham Court accommodates 13 Individual Flats over 3 Floors.

Number of Voids during this report period: 1 temporary void whilst 1 person transitioned into a new service and a new Person Supported transitioned in.

Graham Court is a Supported Living Service providing People Supported with the appropriate level of support, people supported.

The key objectives of Graham Court are to support People Supported to develop skills, learn how to retain a tenancy, and to support individuals with education/employment/volunteering opportunities in their community. Graham Court is person-centred, and each person supported transitions and receives support based on their individual needs. Independence or independent living can look very different for each person, but everyone is able to meet goals and set new ones as they build skills and resilience.

Graham Court Continues to deliver fantastic care and is focused on building and developing a community feel to the service. There have been some highlight events throughout 2023/2024 that have brought the People Supported, their families and staff together.

People Supported have built friendships and a wider Community, regular parties, Barbeques, weekly walking groups and brunch clubs are just a snapshot of the activities provided at the Service.

Graham Court successfully transitioned LH from the Service and welcomed HG into the vacant flat. HG has settled in well. HG required a multi-agency focus during the transition to meet her needs and to ensure that both the property and support were in place to meet her needs.

HG is extremely happy at Graham Court and is thriving in the new environment.

The Graham Court staff have also been supporting two further People Supported with potential transitions, from early conversations to recognise a desire to progress from the Service to more detailed assessment of needs and searches for property. As a result of this work both People Supported can make transitions in 2024/25. The work has involved multi agency involvement and a significant number of staff support to achieve these outcomes.

With exciting times as ahead for Graham Court as it plans to welcome 2 new People Supported soon, further supporting Cintre’s ethos of helping as many people as it possibly can.

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Graham Court has an excellent working relationship with other third-party providers who also support certain individuals within the property. The relationship has allowed Cintre to grow support packages as other providers step back. This continuity of care further supports the development of solid relationships with the People Supported and meeting the needs of their support.

Sharna & Anne have both been successful in becoming team leaders, focusing on proactive roles in managing the services.

Respite:

Service Occupancy 60% and moving towards 80% during this reporting period.

Links view Court is a 2-bed respite service delivered by Cintre for North Somerset Council; it serves the needs of people who need respite care outside of their normal living arrangements. Having progressed from an initial 12month trial period into a 3-year spot contract.

The Service is overseen and delivered by Graham Court as it is only a short distance away. Staff work across both services as when required in a blended approach.

The Service has been extremely successful averaging an 80% occupancy over the period, working with Social Workers and Local Authority Brokerage to build occupancy levels.

Those People Supported who access the Service have enjoyed their stays, in what is fantastic provision. The Service now has many people who are regular visitors alongside a growing number of new referrals who are accessing the service.

On several occasions those people in the respite care service have been able to attend social events at Graham Court which has allowed further building of a larger and wider Community.

Beaufort Road and Community Services Weston Super Mare.

Beaufort Road is a five-bedroom supported living property located in Weston-Super-Mare.

Number of voids during this reporting period: 0

The key objective of Beaufort Road is to support people supported to develop skills for independence, learn how to retain a tenancy (for the future), and to gain employment and/or volunteering opportunities in the local community. The Community Services delivery in Weston Super Mare has also been delivered through a blended approach from Beaufort Road. It has also been decided that Community Services will be wound down in Weston Super Mare. As a result, the last Community packages will be delivered until June 2024 after which there will no longer be community hours delivered in Weston Super Mare. This allows Cintre to focus on what it delivers well, Supported Living and Respite Services.

During 2023/24 the group of five people supported continue to thrive within the Supported Living environment despite some challenges which have arisen through age and medical conditions. These challenges however have been met I a very positive way, ensuring the individuals concerned have received fantastic care and support in times of crisis.

The People Supported at Beaufort Road continue to enjoy their care and have had some significant achievements:

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All housemates are contributing towards developing both the front and back gardens, so they have a lovely outside environment to enjoy year-round.

Professional relationships continue to grow and staff confidence has grown around those relationships. IT skills has grown immensely, and staff has welcomed Nourish and Workforce.

Sharon is now the registered Manager for Beaufort Road having received her CQC registration. Sharon has built a fantastic staff team, who continue to develop and flourish. The E Learning platform and the recent NAPPI training has supported the team to grow in confidence which has led to very positive results for the People Supported, empowering them to make decisions in how they live their lives. The staff have evolved into a very good team, supporting one another to provide the very best care we can for the People Supported. The staff team is a blend of younger staff members and more experienced staff members which really has a very positive effect, the team complement one another through life experience, care experience and technological experience. Beaufort Road have been able to recruit and retain staff to close to 100% capacity for over a year with excellent retention levels.

In Via

In Via is a five-bedroom supported living property located in Kingswood, South Gloucestershire.

Number of Voids during this reporting period: 0

The aim of In Via is to be a transitionary residence, supporting people supported towards living in their own accommodation. The key objectives of In Via are to support people supported to develop skills for independence, learn how to retain a tenancy (for the future) and to gain employment and/or volunteering opportunities in their local community.

The blended delivery model provided by In Via allows staff to work in both the Supported Living Service and within the Community Team. The geographic changes in delivery to only include certain postcodes has allowed the Blended Service to become more efficient and deliver more hours of care with less travel for staff. This has very positive benefits to the team and the environment.

In Via continues to support 5 individuals within the Supported Living Service, with a staff team which has remained consistent for the last 10 months. The staff team is strong and well led, Amber has taken over the Managers role as Ayan has moved to Cintre House and has 2 strong Seniors to support her. This has enabled In Via to be in a very stable place where recruitment is concerned.

The People Supported continue to develop both individually and as a collective group, spending time together and meeting members from the Community Support Service outside of the house to enjoy events and celebrations. LB continues to thrive and has been able to progress forwards with fantastic support after his debilitating OCD on arrival. LB loves nothing better than to enjoy the community and all it offers alongside the events held at the House. LB has also been extremely committed to his voluntary role in the Heart Research UK ship in Kingswood. He is well liked and thoroughly enjoys the opportunity to work.

LH has also thrived in the Service, despite a crisis which was managed extremely well by staff he is back to his old self. Organising many events through his HFL brand, pool tournaments, mini-Olympics, and football coaching to name just a few. He also now volunteers at the Heart Research UK shop alongside attending the gym regularly and enjoying the world of football.

SH too is enjoying life in the Service, especially the outdoors, nature and the animals now calling In Via home. SH has

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added to his fish tank, taken on sharing the jobs needed to look after the 2 Guinea Pigs and has recently supported the move of the pond and the wildlife that that has developed to a new position in the garden. SH continues to support staff by working on the garden, adorned in his safety clothing and PPE he maintains the Community Garden. JN has had a challenging few months, going into crisis which was very concerning. However, with staff intervention and support and a fantastic relationship with social workers and the local authority this crisis was averted. The staff team have been able to support an increased number of support hours and additional support provisions put in place for JN. JN loves the social side of the Service and spending time with house mates whether this is a Barbeque, Birthday party or a meal in the community. JN also loves swimming and has organised regular swimming sessions with other housemates.

CP is flourishing at In Via, he continues to work part time, loves to plan holidays and travel which he has with support been able to access independently. This includes cruises as well as short breaks. A man of the roads too, either on his electric bike or his motorbike, CP loves nothing more than planning journeys and making them happen. CP enjoys the social events especially the community meals and barbeques, building friendships and opportunities to socialise.

In Via has become a community hub, a number of the Community Service People Supported access In via to socialise, to take part in HFL activities and to spend time in the garden. As a result, this has built a positive culture where the people supported at In Via independently access the community to meet friends they have made in the Community. Recently attending a gig together and celebrating a birthday with a meal at the Indian Restaurant. The Allotment project has allowed 2 People Supported to flourish, TG who has taken on the lead for the project has made the allotment into a wonderful place to visit. Not just somewhere to grow plants, but a safe place for people to visit. TG has developed a huge number of skills from this work which have enabled him to grow in confidence, to access a new community and meet new people.

TG’s love for the allotment and his dedication have been a joy to see, with many of his pictures and stories being shown on social media. The allotment as highlighted by TG is also a wildlife haven, his camera traps capturing lots of wild goings on after dark with Badgers and foxes.

Joining TG at the allotment has been MT, a lovely story and journey of a fantastic role model within Cintre. MT who started his life living in Cintre House, progressing to Community Support to now where he receives no support at all. MT has joined Cintre as a volunteer and is thoroughly enjoying time he spends at the allotment and at In Via. It’s fantastic to have MT involved and his journey is an inspiration.

Cintre House

Cintre House is an 8-bed service which offers a residential setting with shared communal spaces. The Service has grown from 7 beds to 8 Beds in early 2024.

Number of Voids in this reporting period: 1 (To fill new room)

The key objectives of Cintre House are to help people supported to develop skills for independence, to support their individual needs, and support them to achieve their goals. These include volunteering opportunities in their local community and building daily living skills.

Cintre House has seen several key staff changes over the past 12 months as Registered Manager Alannah left Cintre in December, she has been replaced by Ayan who had been assisting with the management of In Via. Ayan has been in role since January 2024 and is already having a fantastic impact on the Service. This also highlights Cintre’s commitment to supporting staff development and training as Ayan has progressed into this position. With a couple of other staff leaving to pursue educational qualifications Ayan has been able to build a very strong team to support the Service moving forwards over the past few months. Linking seamlessly with the transition of a new Person Supported.

Cintre House has also seen some significant physical changes to the building, these have included updating and upgrading the property. The living room was completely refurbished alongside moving the office to another part of the building. The office move has allowed one of the largest changes to take place which is the conversion of the previous office into a ground floor bedroom, also including the conversion of the downstairs toilet into a shower

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room.

Adding an 8[th] bedroom has allowed Cintre to meet demands from Local Authorities for Residential Care packages. It has allowed the service to welcome a new Person Supported who has settled into the ground floor room very well. There are further developments planned at Cintre House which will be delivered over the next 12 to 18 months as work continues at the property.

Although crisis sounds like a very challenging phrase, which indeed it is, there can be very positive outcomes from this. Cintre House has a valuable story of positivity through crisis. RB from the Cintre House entered a lengthy period of crisis which had a very negative impact on his life and impacted the rest of the house. Despite the challenges, the staff team supported RB through this crisis when many others would have simply served notice. Putting in significant support structures to maintain support and to meet his needs.

As a result of this fantastic piece of work which involved multiple agencies RB has now been able to come through his crisis and has now settled back into life in the house as he had before. Accessing the Community, enjoying events and laughing and joking once more.

Our new Person Supported Ashley has steeled in very well to Cintre House, enjoying his new room and all that happens within the house.

JS is enjoying the life he has built at Cintre House, He is enjoying time with the staff team, accessing the Community and all that Bristol has to offer.

SP has progressed since arriving at Cintre House and is being supported by staff and his Social Worker to view Supported Living opportunities in the future. SP and staff are confident that SP would be able to transition into such a service.

CW. Is still living in the community with family and his transition to Cintre House is ongoing, staff are working with him to continue to build a relationship and the foundations to support his full transition to the Service. AL is loving his life in Cintre House, regularly receiving family visits alongside accessing the community and enjoying his time in Bristol. AL enjoys spending time in the house too, cooking, taking part in group activities and singing in the Karaoke.

AB is enjoying being able to attend College alongside all that goes on in Cintre House, AB loves a party and especially when there is dancing and singing involved.

Cintre House has built a very strong staff team and is 100% staffed for the first time in many years which is a hugely positive position to be in.

Honeyfield View

Honeyfield View is a 4-Bedroom Supported Living Service.

Number of Voids in this reporting period : 1 (Agreed to delay 4[th] transition until financial year 24/25)

Honeyfield View is a brand-new Service which officially opened in March 2024. This was the culmination of 12 months of hard work with external partners. Commissioned by North Somerset, developed by the family of a person Supported, Property Managed by Golden Lanes Housing and Care Delivered by Cintre.

The 4-bedroom property was redeveloped by Honeyfield Property Services into a modern state of art home for up to 4 people. Living consists of shared communal areas alongide 4 ensuite double bedrooms the property also boasts a beautiful and large garden, entry ramps and is wheelchair adapted/accessible.

Although the Service officially opened in March the work to plan, prepare and open has been going on for many months.

Transition is now complete for 3 People Supported, the 4[th] bedroom will be filled once all have settled in and pending a suitable match for the 3 Individuals is found.

Each of the people supported received care from Cintre prior to the planned transitions, using support hours from assigned staff and blended Community staff it was possible to build relationships before the move.

Kellie is now the Registered Manager for Honeyfield View and is building a fantastic team of staff to support the service. This has taken slightly longer than predicted but ensuring the right staff are in place is extremely important. EP, JM and LP are really enjoying all their new home has to offer, it really is a wonderful place to live and work.

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Financial Review

Financial Performance Report FY2024

1. Income Overview

Our charity's primary revenue source continues to be fees from commissioning bodies, predominantly local authorities, supporting our residential and community services. In FY2024, total income from Charitable Activities reached £2.3M, representing a significant 33% increase compared to the previous fiscal year.

2. Financial Turnaround

FY2024 marked a pivotal year for our financial stability:

Several strategic initiatives contributed to our financial turnaround:

a) Enhanced Staff Cost Management:

b) Cost Reduction Measures:

c) Operational Efficiency:

Looking ahead to FY2025:

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Reserves Policy

General Reserves: At the end of FY2024, the charity's general reserves stood at £374k.

Reserves Policy:

Rationale:

Current Position:

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Plans for the Future

During the past year, we have embarked on the process of having constructive regular reviews with the Local Authorities, Commissioning and Brokerage teams, while analyzing pro contracts notifications and referrals by Social Services. That approach, combined with the robust Governance process, has allowed the Cintre SLT team to implement a new strategic approach to Cintre’s development and future. The new strategy is responsive to the current and on-going changes to the care provision needs in the South West region, as well as the updated CQC and Government strategy for people with LD, Autism and MH. It also reflects housing needs of people in the community, work force development, changes in the cost of living, and a versatile approach to a care provision.

We have completed the restructuring of the Head Office and Operations departments, to solidify our operational delivery and ensure the right skills and management experience are in place, including new Quality Assurance, Governance and marketing functions. There is a strong SLT team in place who work together well to support the needs of the organisation, staff and people we support. The SLT team and the full operational staff are proactive and responsive in achieving proven best outcomes for people we support.

During the year, the SLT and Trustees developed a 3-year strategic plan, which outlines Cintre’s sustainable growth plan, aligned with the support needs in the areas we work.

This includes adding new services to the organization, closely aligned with the needs of the Local Authorities. The commitment to this strategy has already borne fruit, with the launch of a new Respite Service in Weston-Super-Mare in May 2023. This service provides much needed respite facilities and support for the County. Cintre delivers the care provision part of this contract in partnership with Alliance Housing and North Somerset Council.

We were delighted to be invited to work as a provider for 3 service users and their families on a new supported living project, aiming to support these individuals to move from residential college to live in the community, and we expect this to launch during the course of FY24, with a phased approach beginning with some community based support for the individuals.

We have also commenced a partnership with an independent college for people with learning disabilities, exploring the potential to open supported living and a respite provisions on their grounds.

There are a number of other opportunities emerging for growth, and the Senior Leadership Team will continue to be proactive and develop relationships to support the identification of need, and potential solutions, whilst being mindful to drive the correct pace of change, so as to maintain the robust core of the organization.

With the Community Outreach services, we continue to use a robust “area versus support needs and staffing levels” approach that has ensured we operate a cost-effective model to provide community services in Bristol, South Gloucestershire and North Somerset. We have developed the “blended” approach to staffing our supported living and community services. Feedback from staff, supported people and professionals has been positive, and as a result, we were able to increase the hours of support we offer in the Community, with expectation to continue this growth during FY24, and beyond.

We are continuing to grow and develop Cintre’s brand name through our marketing and media. A new website is due for launch during FY24. Our social media footprint through 2022 has grown exponentially, growing our brand and supporting other areas of the business including recruitment and partnership work.

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During the year, we embedded our new training e-learning program, which ensures that we are compliant with CQC requirements for staff training in a cost-effective way. This, in turn, has given us sufficient funds to offer a bespoke training program to our staff, focused on the needs of the people we support, and also to invest in internal trainers.

Subsequent to this we have embarked on the journey to implement a Digital Care System (DCS), which is critical to support the growth strategy, and to align with the Local Authorities and CQC requirements for modernised Governance and Quality Assurance processes. The DCS will allow Cintre to move further towards a more efficient way of care planning and support for people, while ensuring that our Governance processes are efficient and timely. The staged embedding of the new Digital care platform will be undertaken during FY24, with expectation to complete before the end of the financial year.

With a robust financial and quality foundation, and a strong reputation, Cintre is well positioned to continue growing, to provide high quality, person centered support to people who need it.

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Structure, Governance and Management

Governing Document

The organisation is a charitable company limited by guarantee, incorporated on 22[nd] February 1980, and registered as a charity on 4[th] July 1980. The company was established in 1977 as a residential home for young adults with learning difficulties. Since then it has adapted to the changing need of the people supported.

Board Members and Trustees

Members of the Board are both Trustees for the purposes of charity law and Directors under company law. They are recruited openly from all sectors, backgrounds and disciplines to provide a balance between skills and experience, enabling them to give appropriate leadership and support to the charity. We are fortunate to have representation on the Board from people who have a breadth of expertise of social care, mental health, health and well-being, safeguarding, finance, law, HR and governance, in addition to other relevant areas.

Board meetings are held 5 times a year, and in addition to the Trustees these are attended by members of the Senior Leadership Team. The Board meetings are supplemented by the Board sub-committees, consisting of Trustees and Staff with relevant skills and expertise in the specific areas of focus. This continues to work very well, resulting in a positive combination of Trustee and Staff expertise and experience.

Our Subcommittees & Working Parties

Finance and Assets

The finance sub-committee meets each month to review the management accounts and maintain an overview of financial performance. This sub-committee also has responsibility for major decisions relating to our owned and leased properties.

HR & Wellbeing

The HR & Remuneration sub-committee meets quarterly to review remuneration, talent management, staff wellbeing, staff turnover and other statistics.

Business Operations & Safeguarding

The Business Operations sub-committee meets quarterly to review and input to major operational changes, and to ensure our practices are compliant with our policies. This sub-committee also reviews safeguarding incidents as necessary, and ensures the frameworks supporting safeguarding are appropriate, and that agreed objectives are being achieved. The sub-committee is also responsible for ensuring that a positive safeguarding ethos is embedded throughout the organisation.

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Risk Management and Board Skills

The Board has conducted a review of the major risks which the charity is exposed to. A risk register has been established, is discussed at each Board meeting, and is updated at least quarterly and more frequently if needed.

The skills of the Board continue to be utilised to support the CEO more directly where necessary. For example, during Senior Leadership recruitment, mock CQC Inspections, on the Safeguarding Circle and Forum, and if needed chairing disciplinary panels or supporting with external matters.

Cintre has continued to develop trustee induction, familiarisation, training, a skills analysis and 1:1 appraisals, not only to meet existing best practice within the charity sector, but also as a result of the Care Act 2014 and GDPR requirements. All Board Members have undertaken “The Cintre Way” induction.

Operational Structure

To carry out its responsibilities, the Board delegates operational duties to the Chief Executive who is supported by the Senior Leadership Team and Senior Management Team with overall responsibility for the workforce, and responsibility for delivering the charity’s objectives. The structure of the Leadership, Management, and staff teams has been developed to ensure the right blend of skills and experience to deliver the charity’s objectives in an effective way.

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Statement of Trustees’ Responsibilities

The trustees (who are also directors of Cintre for the purposes of company law) are responsible for preparing the Trustees’ Report (incorporating the directors’ report) and the financial statements in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

Auditors

Randall &Payne were appointed as the charitable company’s auditors after the financial year end 2022.

Approved by the Board of Trustees and signed on its behalf by:

Marion Billet – Chair of Trustees

Date: 6 September 2024

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References and Administrative Information

Company number: 01495257
Charity number: 280339
Registered office: 54 St. John’s Road
Clifton
Bristol
BS82HG
Operational Second Floor Office
address: Dean House
94 Whiteladies Road
Bristol
BS8 2QX
Trustees: Phil Harris – Chair-Resigned 28thSeptember 2023.
Marion Billett – Deputy Chair.
John Clements- Resigned 28thSeptember 2023.
Susan Elstob-Resigned 1stAugust 2023.
Josephine Winter
Andrew Hunter- Appointed 14thFebruary 2023.
Dr Nick Wilton- Appointed 28thSeptember 2023.
Steve Harris- Appointed 28thSeptember 2023.
Key Management Robin Hudswell - Chief Executive Officer –Resigned 4thAugust 2023
Personnel:
Christopher Taylor- Appointed 21stAugust 2023
Eugenia Skliar-Quality & Operations Director-Resigned 12thJuly 2024
Danny James – Marketing & Business Development Manager
Sidra Harris- Finance Manager
Secretary: Robin Hudswell - Resigned 4thAugust 2023
Christopher Taylor- Appointed 21stAugust 2023

17

Bankers:

Triodos Bank Deanery Road Bristol BS1 5AS

Metro Bank

One Southampton Row London WC1B 5HA COIF Charity Funds Senator House 85 Queen Victoria Street London EC4V 5ET United Trust 1 Ropemaker St, London EC2Y 9AW

Auditors: Randall & Payne LLP Chargrove House, Shurdington Road Cheltenham, Gloucestershire GL51 4GA

18

CINTRE (A company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF CINTRE

Opinion

We have audited the financial statements of CINTRE (the 'charitable company') for the year ended 31 March 2024 which comprise the Statement of financial activities, the Balance sheet, the Statement of cash flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the Trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.

Page 19

CINTRE (A company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF CINTRE (CONTINUED)

Other information

The other information comprises the information included in the Annual report other than the financial statements and our Auditors' report thereon. The Trustees are responsible for the other information contained within the Annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters where the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Trustees' responsibilities statement, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Page 20

CINTRE (A company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF CINTRE (CONTINUED)

Auditors' responsibilities for the audit of the financial statements

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditors' report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Our audit planning process gave consideration to the risk of material misstatement in the financial statements, using the calculated materiality level which itself factored in the nature of the Charity’s operations and the interpreted levels of inherent and control risk.

In assessing the risk of fraud we reviewed management’s own assessment of potential for fraud within the entity and reviewed judgements made by management to identify possible bias, in addition to any opportunity and incentive for fraud that are in inherent in the nature of the Charity’s operations. Our detailed testing included review of accounting estimates and judgements and validation of prime ledger entries.

We confirmed our knowledge of the legal and regulatory environment of the entity through discussions with management. We analysed all information available to us in respect of relevant laws and regulations, including the Companies Act 2006, Charities Act 2011, relevant UK tax legislation and we enquired with management as to any possible breached in the aforementioned.

We agreed the accuracy of the financial statements to the supporting management information provided by the client and tested individually on a sample basis the income and expenditure in the financial statements to consider the business rationale behind the transactions and the accuracy of the financial records.

Our audit testing did not identify and issues in respect of the matters listed above, including fraud.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditors' report.

Use of our report

This report is made solely to the charitable company's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company's trustees those matters we are required to state to them in an Auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions we have formed.

Page 21

CINTRE (A company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF CINTRE (CONTINUED)

Ryan Moore CA (Senior statutory auditor) Randall & Payne LLP Shurdington Road Shurdington Cheltenham GL51 4GA

Date: 10 September 2024

Randall & Payne LLP are eligible to act as auditors in terms of section 1212 of the Companies Act 2006.

Page 22

CINTRE (A company limited by guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31ST MARCH 2024

Note
Income from:
Donations and legacies
2
Charitable activities
3
Investments
4
Other income
5
Total income
Expenditure on:
Charitable activities
6
Total expenditure
Net income/(expenditure) before net
gains/(losses) on investments
Net gains/(losses) on investments
Net income/(expenditure)
Transfers between funds
17
Net movement in funds
Reconciliation of funds:
Total funds brought forward
Net movement in funds
Total funds carried forward		 Restricted
funds
2024
£
12,421
-
-
-
12,421
1,290
1,290
11,131
-
11,131
(10,921)
210
13,584
210
13,794		 Unrestricted
funds
2024
£
-
2,385,671
50
1,397
2,387,118
2,284,017
2,284,017
103,101
655
103,756
10,921
114,677
1,978,397
114,677
2,093,074		 Total
funds
2024
£
12,421
2,385,671
50
1,397
2,399,539
2,285,307
2,285,307
114,232
655
114,887
-
114,887
1,991,982
114,887
2,106,868		 Total
funds
2023
£
32,964
1,783,583
-
993
1,817,540
1,849,628
1,849,628
(32,088)
(267)
(32,355)
(15,808)
(48,163)
2,040,145
(48,163)
1,991,982

The Statement of financial activities includes all gains and losses recognised in the year.

The notes on pages 27 to 46 form part of these financial statements.

Page 23

CINTRE (A company limited by guarantee) REGISTERED NUMBER: 01495257

BALANCE SHEET AS AT 31ST MARCH 2024

Note
Fixed assets
Intangible assets
11
Tangible assets
12
Investments
13
Current assets
Debtors
14
Cash at bank and in hand
Creditors: amounts falling due within one
year
15
Net current assets
Total assets less current liabilities
Total net assets
Charity funds
Restricted funds
17
Unrestricted funds
Designated funds
17
General funds
17
Total unrestricted funds
17
Total funds		 326,488
172,688
499,176
(118,858)
1,718,960
374,115		 2024
£
16,736
1,702,224
7,591
1,726,551
380,318
2,106,869
2,106,869
13,794
2,093,075
2,106,869		 232,479
161,353
393,832
(130,085)
1,748,744
229,654		 2023
£
804
1,720,495
6,936
1,728,235
263,747
1,991,982
1,991,982
13,584
1,978,398
1,991,982

The entity was entitled to exemption from audit under section 477 of the Companies Act 2006.

The members have not required the entity to obtain an audit for the year in question in accordance with section 476 of the Companies Act 2006.

However, an audit is required in accordance with section 144 of the Charities Act 2011.

The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.

Page 24

CINTRE (A company limited by guarantee) REGISTERED NUMBER: 01495257

BALANCE SHEET (CONTINUED) AS AT 31ST MARCH 2024

The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by:

Marion Billett Chair of Trustees

Date: 6 September 2024

The notes on pages 27 to 46 form part of these financial statements.

Page 25

CINTRE (A company limited by guarantee)

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31ST MARCH 2024

Cash flows from operating activities
Net cash used in operating activities
Cash flows from investing activities
Dividends, interests and rents from investments
Purchase of intangible assets
Purchase of tangible fixed assets
Withdrawals from current asset investments
Net cash (used in)/provided by investing activities
Cash flows from financing activities
Net cash provided by financing activities
Change in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
The notes on pages 27 to 46 form part of these financial statements		 2024
£
56,678
1,447
(18,520)
(28,270)
-
(45,343)
-
11,335
161,353
172,688		 2023
£
(59,229)
993
(822)
(15,376)
85,000
69,795
-
10,566
150,787
161,353

Page 26

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

1. Accounting policies

1.1 Basis of preparation of financial statements

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

CINTRE meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.

1.2 Going concern

Along with other similar charities and organisations, the current cost of living crisis and global economic downturn has brought many uncertainties to the global economy. The impact of this on the charity is highlighted in further detail with the Trustees annual report. Notwithstanding these uncertainties, the Trustees have chosen to prepare the financial statements on a going concern basis given the free reserves held by the Charity and the careful planning of the Trustees.

1.3 Income

All income is recognised once the Charity has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.

Grants are included in the Statement of financial activities on a receivable basis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued.

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service.

1.4 Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use.

Expenditure on charitable activities is incurred on directly undertaking the activities which further the Charity's objectives, as well as any associated support costs.

All expenditure is inclusive of irrecoverable VAT.

Page 27

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

1. Accounting policies (continued)

1.5 Intangible assets and amortisation

Intangible assets costing £NIL or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably.

Intangible assets are initially recognised at cost. After recognition, under the cost model, intangible assets are measured at cost less any accumulated amortisation and any accumulated impairment losses.

Amortisation is provided on intangible assets at rates calculated to write off the cost of each asset on a straight-line basis over its expected useful life.

Amortisation is provided on the following bases:

Development expenditure

1.6 Tangible fixed assets and depreciation

Tangible fixed assets costing £NIL or more are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably.

Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condition should be included in the measurement of cost.

Depreciation is charged so as to allocate the cost of tangible fixed assets less their residual value over their estimated useful lives, .

Depreciation is provided on the following basis:

Freehold property - 2% Straight line
Long-term leasehold property - 5% Straight line
Plant and machinery - 25% Straight line
Motor vehicles - 25% Reducing balance

1.7 Investments

Fixed asset investments are a form of financial instrument and are initially recognised at their transaction cost and subsequently measured at fair value at the Balance sheet date, unless the value cannot be measured reliably in which case it is measured at cost less impairment. Investment gains and losses, whether realised or unrealised, are combined and presented as ‘Gains/(Losses) on investments’ in the Statement of financial activities.

1.8 Debtors

Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

Page 28

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

1. Accounting policies (continued)

1.9 Cash at bank and in hand

Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

1.10 Liabilities and provisions

Liabilities are recognised when there is an obligation at the Balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.

Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.

Provisions are measured at the best estimate of the amounts required to settle the obligation. Where the effect of the time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of financial activities as a finance cost.

1.11 Financial instruments

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

1.12 Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.

Investment income, gains and losses are allocated to the appropriate fund.

2. Income from donations and legacies

Restricted Unrestricted Total Total
funds funds funds funds
2024 2024 2024 2023
£ £ £ £

Page 29

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

2. Income from donations and legacies (continued)

Donations
Grants
Total 2023
3.
Income from charitable activities
Service user contribution
Cintre House service user income
Reachout service user income
In Via service user income
Cintre Point Weston service user income
Graham Court service user income
Statutory benefits
Beaufort service user income
Total 2023		 Restricted
funds
2024
Unrestricted
funds
2024
£
£
-
-
12,421
-
12,421
-
30,034
2,929
Unrestricted
funds
2024
£
27,367
735,350
117,294
235,337
117,541
635,743
180,851
336,188
2,385,671
1,783,583		 Total
funds
2024
£
-
12,421
12,421
32,963
Total
funds
2024
£
27,367
735,350
117,294
235,337
117,541
635,743
180,851
336,188
2,385,671
1,783,583		 Total
funds
2023
£
48
32,915
32,963
Total
funds
2023
£
20,585
627,903
78,915
175,771
45,422
497,596
43,870
293,521
1,783,583

Page 30

(A company limited by guarantee)

CINTRE

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

4. Investment income

Unrestricted Total Total
funds funds funds
2024 2024 2023
£ £ £
Income from investments 50 50 -

5. Other incoming resources

Bank Interest Income
Total 2023		 Unrestricted
funds
2024
£
1,397
993		 Total
funds
2024
£
1,397
993		 Total
funds
2023
£
993

Page 31

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

6. Analysis of expenditure on charitable activities

Summary by fund type

Staff costs
Other
Insurance
Repairs and maintenance
Rent, rates, water, light and heat
Marketing and fundraising
Other office costs, IT, printing and telephone
Legal, professional and audit
Motor and travel costs
Recruitment and training programme
Depreciation
Total 2023		 Restricted
funds
2024
Unrestricted
funds
2024
£
£
-
1,942,952
1,290
27,805
-
32,526
-
25,923
-
76,872
-
295
-
59,965
-
31,430
-
11,057
-
26,064
-
49,128
1,290
2,284,017
17,980
1,831,648		 Total
2024
£
1,942,952
29,095
32,526
25,923
76,872
295
59,965
31,430
11,057
26,064
49,128
2,285,307
1,849,628		 Total
2023
£
1,558,257
16,648
31,404
31,074
74,855
244
51,909
7,933
5,740
43,571
27,993
1,849,628

Page 32

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

7. Analysis of expenditure by activities

Staff costs
Other
Insurance
Repairs and maintenance
Rent, rates, water, light and heat
Marketing and fundraising
Other office costs, IT, printing and telephone
Legal, professional and audit
Motor and travel costs
Recruitment and training programme
Depreciation
Total 2023		 Charitable
activities
2024
£
1,557,095
21,114
1,710
25,422
76,804
-
38,811
8,261
10,266
22,399
34,146
1,796,028
1,466,540		 Support
costs
2024
£
385,858
7,978
30,816
501
69
295
21,155
23,169
791
3,665
14,982
489,279
383,088		 Total
funds
2024
£
1,942,953
29,092
32,526
25,923
76,873
295
59,966
31,430
11,057
26,064
49,128
2,285,307
1,849,628		 Total
funds
2023
£
1,558,257
16,648
31,404
31,074
74,855
244
51,909
7,933
5,740
43,571
27,993
1,849,628

8. Auditors' remuneration

2024 2023
£ £
Fees payable to the Charity's auditor for the audit of the Charity's annual
accounts 5,000 4,800
Fees payable to the Charity's auditor in respect of:
All non-audit services not included above 1,300 1,250

Page 33

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

9. Staff costs

Wages and salaries
Social security costs
Contribution to defined contribution pension schemes
Subcontract and sickness cover		 2024
£
1,589,906
127,633
41,143
184,270
1,942,952		 2023
£
1,238,780
104,258
32,809
182,410
1,558,257

The average number of persons employed by the Charity during the year was as follows:

2024 2023
No. No.
Average head count 73 64

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

2024 2023
No. No.
In the band £60,001 - £70,000 - 1

The key managment personnel of the Charity comprise the Trustees, the Chief Executive Officer and the personnel listed in the Trustees report. The total employee benefits of the key management personnel of the Charity were £187,198 (2023: £222,000).

10. Trustees' remuneration and expenses

During the year, no Trustees received any remuneration or other benefits (2023 - £NIL) .

During the year ended 31st March 2024, no Trustee expenses have been incurred (2023 - £NIL) .

Page 34

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

11. Intangible assets

Cost
At 1 April 2023
Additions
At 31st March 2024
Amortisation
At 1 April 2023
Charge for the year
At 31st March 2024
Net book value
At 31st March 2024
At 31st March 2023		 Computer
software
£
822
18,520
19,342
17
2,589
2,606
16,736
805

Page 35

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

12. Tangible fixed assets

Cost or valuation
At 1 April 2023
Additions
At 31st March 2024
Depreciation
At 1 April 2023
Charge for the year
At 31st March 2024
Net book value
At 31st March 2024
At 31st March 2023		 Freehold
property
£
1,750,000
-
1,750,000
87,500
35,000
122,500
1,627,500
1,662,500		 Long-term
leasehold
property
£
48,109
18,292
66,401
3,296
2,761
6,057
60,344
44,813		 Plant and
machinery
£
83,809
9,978
93,787
72,093
8,045
80,138
13,649
11,716		 Motor
vehicles
£
22,000
-
22,000
20,534
734
21,268
732
1,466		 Total
£
1,903,918
28,270
1,932,188
183,423
46,540
229,963
1,702,225
1,720,495

The historic cost of freehold property is £959,535 (2023: £959,535).

Freehold property is represented by land and buildings at Cintre House (54 St. John's Road, Clifton) and in Via (72 Downend Road, Kingswood). The last independent full valuation was carried out on 28 September 2020 by David Chichester on behalf of Andrew Forbes Chartered Surveyors, on the basis of open market value.

The freehold property value has been reviewed by the Trustees as at 31 March 2024 who consider there to be no movement in the fair value during the year.

Page 36

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

13. Fixed asset investments

Cost or valuation
At 1 April 2023
At 31 March 2024
Net book value
At 31 March 2024
At 31 March 2023
Debtors
Due within one year
Trade debtors
Other debtors
Prepayments and accrued income
Creditors: Amounts falling due within one year
Trade creditors
Other taxation and social security
Other creditors
Accruals and deferred income		 2024
£
234,566
3,013
88,909
326,488
2024
£
42,918
39,142
5,738
31,060
118,858		 Unlisted
investments
£
7,591
7,591
7,591
7,591
2023
£
146,610
2,727
83,142
232,479
2023
£
42,567
27,478
8,487
51,553
130,085

14. Debtors

15. Creditors: Amounts falling due within one year

Page 37

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

16. Financial instruments

2024 2023
£ £
Financial assets
Financial assets measured at fair value through income and expenditure 180,279 168,288

Financial assets measured at fair value through income and expenditure comprise cash at bank and in hand.

Page 38

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

17. Statement of funds

Statement of funds - current year

Unrestricted
funds
Designated
funds
Capital fund
historical cost
Capital fund
revaluation
reserve
General funds
General Funds -
all funds
Total
Unrestricted
funds
Restricted
funds
Community Hub
The Big Lottery
Fund
Bungeee
Jumping Fund
National Lottery
Community
Fund
Quartet Grant-
KA-CSB
Quartet Grant-
MR-CSB
Quartet Grant-
VK-CSB		 Balance at
1st April
2023
£
905,913
842,831
1,748,744
229,654
1,978,398
2,196
609
121
5,843
600
2
182		 Income
£
-
-
-
2,387,118
2,387,118
-
-
-
-
-
-
-		 Expenditure
£
-
-
-
(2,284,017)
(2,284,017)
-
-
-
-
-
-
-		 Transfers
in/out
£
(29,784)
-
(29,784)
40,705
10,921
-
-
-
-
-
-
-		 Gains/
(Losses)
£
-
-
-
655
655
-
-
-
-
-
-
-		 Balance at
31st March
2024
£
876,129
842,831
1,718,960
374,115
2,093,075
2,196
609
121
5,843
600
2
182

Page 39

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

17. Statement of funds (continued)

Statement of funds - current year (continued)

Quartet
Community
Foundation-
David Salter
Quartet
Champion Grant
Nourish Funding
Total of funds		 Balance at
1st April
2023
£
(523)
4,554
-
-
13,584
1,991,982		 Income
£
-
-
1,500
10,921
12,421
2,399,539		 Expenditure
£
-
(250)
(1,040)
-
(1,290)
(2,285,307)		 Transfers
in/out
£
-
-
-
(10,921)
(10,921)
-		 Gains/
(Losses)
£
-
-
-
-
-
655		 Balance at
31st March
2024
£
(523)
4,304
460
-
13,794
2,106,869

Page 40

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

17. Statement of funds (continued)

Bailey Thomas

A grant towards the interior refurbishment of Cintre House.

National Grid

A grant to provide support to vulnerable people affected by fuel poverty.

NSC Bonus

Grant to cover members of staff who worked in North Somerset as part of the Hospital Discharge grant.

Quartet Grant

A grant to improve the lives of local people who face difficulties and have limited access to appropriate or affordable service and support.

Hallmark Hume - Hub Activities

A grant was applied for to set up a Community Hub providing group activities for service users including IT skills training, art classes and music workshops.

The Big Lottery Fund

The Big Lottery Fund award was applied for to set up a cooking club to give service users the opportunity to cook nutritious meals, as well as socialise with others and learn to communally engage with food.

Bungee Jumping Fund

A grant was received towards Cintre community service activities, specifically in relation to running activities from Pintre Point Bristol.

National Lottery Community Fund

A grant was awarded to fund remote Wellbeing Virtual Café and provide a phone service to service users.

Quartet Grant CSB

A grant was awarded to purchase laptops for providing essential coherent, support remotely to vulnerable individuals.

Neighbourly Community

A grant awarded for works towards the Cintre House garden.

Page 41

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

17. Statement of funds (continued)

Statement of funds - prior year

Unrestricted
funds
Designated
funds
Capital fund
historical cost
Capital fund
revaluation
reserve
General funds
General Funds -
all funds
Total
Unrestricted
funds
Restricted
funds
Community Hub
The Big Lottery
Fund
Bungeee
Jumping Fund
National Lottery
Community
Fund
Quartet Grant-
KA-CSB		 Balance at
1st April
2022
£
905,913
842,831
1,748,744
279,871
2,028,615
2,196
609
121
5,843
600		 Income
£
-
-
-
1,787,505
1,787,505
-
-
-
-
-		 Expenditure
£
-
-
-
(1,831,648)
(1,831,648)
-
-
-
-
-		 Transfers
in/out
£
-
-
-
(5,808)
(5,808)
-
-
-
-
-		 Gains/
(Losses)
£
-
-
-
(267)
(267)
-
-
-
-
-		 Balance at
31st March
2023
£
905,913
842,831
1,748,744
229,653
1,978,397
2,196
609
121
5,843
600

Page 42

CINTRE (A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

17. Statement of funds (continued)

Statement of funds - prior year (continued)

Quartet Grant-
MR-CSB
St James
charitable
foundation
Quartet Grant-
VK-CSB
Quartet
Community
Foundation-
David Salter
Bailey Thomas
National Grid
Quartet
NSC Bonus for
staff
Total of funds		 Balance at
1st April
2022
£
2
2,500
182
(523)
-
-
-
-
11,530
2,040,145		 Income
£
-
-
-
-
10,000
9,880
4,554
5,600
30,034
1,817,539		 Expenditure
£
-
(2,500)
-
-
-
(9,880)
-
(5,600)
(17,980)
(1,849,628)		 Transfers
in/out
£
-
-
-
-
(10,000)
-
-
-
(10,000)
(15,808)		 Gains/
(Losses)
£
-
-
-
-
-
-
-
-
-
(267)		 Balance at
31st March
2023
£
2
-
182
(523)
-
-
4,554
-
13,584
1,991,981

Page 43

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

18. Summary of funds

Summary of funds - current year

Designated
funds
General funds
Restricted funds		 Balance at
1st April
2023
£
1,748,744
229,654
13,584
1,991,982		 Income
£
-
2,387,118
12,421
2,399,539
Income
£
-
1,787,505
30,034
1,817,539		 Expenditure
£
-
(2,284,017)
(1,290)
(2,285,307)
Expenditure
£
-
(1,831,648)
(17,980)
(1,849,628)		 Transfers
in/out
£
(29,784)
40,705
(10,921)
-
Transfers
in/out
£
-
(5,808)
(10,000)
(15,808)		 Gains/
(Losses)
£
-
655
-
655
Gains/
(Losses)
£
-
(267)
-
(267)		 Balance at
31st March
2024
£
1,718,960
374,115
13,794
2,106,869
Balance at
31st March
2023
£
1,748,744
229,653
13,584
Summary of funds - prior year
Designated
funds
General funds
Restricted funds		 Balance at
1st April
2022
£
1,748,744
279,871
11,530
2,040,145
1,991,981

19. Analysis of net assets between funds

Analysis of net assets between funds - current period

Tangible fixed assets
Intangible fixed assets
Fixed asset investments
Current assets
Creditors due within one year
Total		 Restricted
funds
2024
Unrestricted
funds
2024
£
£
-
1,702,224
-
16,736
-
7,591
13,794
485,381
-
(118,858)
13,794
2,093,074		 Total
funds
2024
£
1,702,224
16,736
7,591
499,175
(118,858)
2,106,868

Page 44

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

19. Analysis of net assets between funds (continued)

Analysis of net assets between funds - prior period

Tangible fixed assets
Intangible fixed assets Fixed
asset investments Current
assets
Creditors due within one year
Total		 Restricted
funds
2023
£
-
-
-
13,584
-
13,584		 Unrestricted
funds
2023
£
1,720,495
804
6,936
380,248
(130,085)
1,978,397		 Total
funds
2023
£
1,720,495
804
6,936
393,832
(130,085)
1,991,981

20. Reconciliation of net movement in funds to net cash flow from operating activities

Net income/expenditure for the period (as per Statement of Financial
Activities)
Adjustments for:
Depreciation charges
Amortisation charges
(Gains)/losses on investments
Dividends, interests and rents from investments
Increase in debtors
Decrease in creditors
Prior year transfer of depreciation to capital fund
Net cash provided by/(used in) operating activities		 2024
£
114,887
46,540
2,589
(655)
(1,447)
(94,009)
(11,229)
-
56,676		 2023
£
(32,355)
43,785
17
267
(993)
(36,856)
(17,286)
(15,808)
(59,229)

Page 45

CINTRE

(A company limited by guarantee)

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024

21. Analysis of cash and cash equivalents

Cash in hand
Total cash and cash equivalents		 2024
£
172,688
172,688		 2023
£
161,353
161,353

22. Analysis of changes in net debt

Cash at bank and in hand At 1st April
2023
£
161,353
161,353		 Cash flows
£
11,335
11,335		 At 31st
March 2024
£
172,688
172,688

Page 46