# THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX

## Details

- **Country:** England & Wales
- **Charity number:** 279057
- **Other names:** CITIZENS ADVICE, CITIZENS ADVICE CYMRU, CITIZENS ADVICE CYNGOR AR BOPETH, NACAB
- **Status:** Registered
- **Legal form:** Charitable company
- **Registered:** Jan. 21, 1980
- **Register:** https://register-of-charities.charitycommission.gov.uk/en/charity-search/?p_p_id=uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_uk_gov_ccew_onereg_charitydetails_web_portlet_CharityDetailsPortlet_regId=279057


## Contact

- **Address:** Citizens Advice, 1 Easton Street, LONDON
- **Postcode:** WC1X 0DW
- **Phone:** 03000231231
- **Email:** companysecretary@citizensadvice.org.uk
- **Website:** www.citizensadvice.org.uk



## Activities

**Objects:** 1. THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.2. IN CARRYING OUT ITS OBJECTS AND IN ALL ASPECTS OF ITS WORK, THE CHARITY IS COMMITTED TO PROMOTING EQUALITY AND DIVERSITY, TO PREVENTING PREJUDICE AND DISCRIMINATION, TO ENSURING EQUAL ACCESS TO AND TO PROMOTING GOOD RELATIONS BETWEEN ALL SECTIONS OF THE COMMUNITY

**Activities:** Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

**Area of benefit:** UNITED KINGDOM




## Classification

- **How:** Makes Grants To Organisations, Provides Services, Provides Advocacy/advice/information, Sponsors Or Undertakes Research, Acts As An Umbrella Or Resource Body
- **What:** General Charitable Purposes, Education/training, The Advancement Of Health Or Saving Of Lives, The Prevention Or Relief Of Poverty
- **Who:** Children/young People, Elderly/old People, People With Disabilities, People Of A Particular Ethnic Or Racial Origin, Other Charities Or Voluntary Bodies, The General Public/mankind



## Areas of operation

- Scotland
- Throughout England And Wales



## Finances

| Period end | Income | Expenditure | Assets | Employees |
|---|---|---|---|---|
| March 31, 2025 | £167831000 | £166480000 | £12248000 | 1055 |
| March 31, 2024 | £167727000 | £168661000 | £10897000 | 1091 |
| March 31, 2023 | £166319000 | £153402000 | £11831000 | 1009 |
| March 31, 2022 | £153624000 | £151053000 | £9665000 | 1024 |
| March 31, 2021 | £162631000 | £168822000 | £5891000 | 1005 |



## Trustees

- **Matthew Swindells** (Chair) — appointed March 1, 2024
- Deborah Harris-Ugbomah — appointed Oct. 11, 2024
- Dr Bevis Watts — appointed Nov. 1, 2022
- Finola Mary McDonnell — appointed March 31, 2020
- Frank Hont — appointed May 22, 2024
- Lewis Brencher — appointed July 8, 2024
- Mark Allen — appointed Nov. 1, 2022
- Paige Campbell — appointed May 6, 2025
- Roxane Heaton — appointed Oct. 31, 2023
- Sarah Anne Wilson — appointed Nov. 1, 2022
- Sue Campbell — appointed Sept. 24, 2025