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2021-03-31-accounts

Contents
LETTER FROM THE CHAIR..
REPORT OF THE TRUSTEES ..
OBJECTIVES AND ACTIVITIES
STRATEGIC REPORT.
STRUCTURE, GOVERNANCE
AND MANAGEMENT.
. .17
REFERENCE AND ADMINISTRATIVE
DETAILS ..
. .21
STATEMENT OF TRUSTEES' RESPONSIBILITIES. .22
REPORT OF THE INDEPENDENT AUDITORS. .23
STATEMENT OF FINANCIAL ACTIVITIES . .26
BALANCE SHEET .27
CASH FLOW STATEMENT .28
NOTES TO THE FINANCIAL STATEMENTS .. .29

To improve
health
and
wellbeing
using
We will advocate
and campaign
for greater awareness
and
understanding
of gardening
and horticulture
for health
and wellbeing
gardening
and
We will provide
information
and advice to increase the use of
horticulture gardening
and horticulture
for health
and welibeing
To develop
and deliver
the people and practices
We will provide
training,
support
and consultancy
to practitioners
professionals
using therapeutic
gardening
and horticulture
and
in therapeutic
gardening
We will develop
and deliver our own social and therapeutic
and horticulture horticulture
programmes
To develop
and maintain
a sustainable
and
We will develop
and maintain
effective and compliant
income generation
resilient organisation We will develop
and maintain
efficient and productive
use ofresources

STRATEGIC REPORT STRATEGIC REPORT STRATEGIC REPORT STRATEGIC REPORT STRATEGIC REPORT
Review of 2020/21 (achievement
and performance)
and Priorities for 2021/22
Much ofour work in 2020/21 was heavily
impacted
by the COVID-19 pandemic,
national
lockdowns
and restrictions. The Board ofTrustees
and Senior Manager Team took swift action
in March 2020
to protect the organisation
—both its people and the finances —ceasing service delivery
and making
use ofthe government's
Coronavirus
Job Retention
(Furlough)
scheme.
Our 'Pathway
to Renewal'
plans included three further phases of work: Refocus, Reboot and Renewal.
We moved
quickly
to
launch
new services such as the Gardening
Club and blended
learning
training
courses as well
as
using the pause
in other work to review systems,
processes
and structures.
Whilst the timeframes
for some of our plans were further
disrupted
as the pandemic
progressed,
we have achieved
a lot in
a short space of time
and
under
very
trying
conditions.
The tables
below
highlight
our
main
achievements against our Strategic goals.
Looking ahead
made forward
at 2021/22, the uncertainty
connected
to the ongoing
pandemic
and lockdowns
has
planning
very difficult.
The Forward
Plan approved
by the Board ofTrustees
in March
2021 is more fluid than
in prior years and
will be reviewed
and updated
quarterly
as we continue
to
respond
and adapt to changing
circumstances.
The key priorities for 2021/22 are also set out below.
To im
rove health
and wellbein
usin
ardenin
and horticulture
Strategic Attendance
at STH programmes
becomes a commonplace
'prescription'
for
outcome mental
and physical
health and wellbeing
Strategic
activity
Advocate and campaign
for greater awareness
and understanding
ofgardening
and horticulture
for health
and wellbeing
Strategic ~
Increase understanding
amongst
pollcymakers,
health
and socialware
objectives professionals
ofthe value ofgardening
as an everyday
activity,
a health-promotion
activity, and as a therapeutic
intervention
~
Ensure that STH Is understood
by a wider audience
(beyond
current/potential
STH practitioners
and volunteers)
Including
professionals,
pollcymakers
and the general public
~
Engage people living with disability
or ill-health,
or who are Isolated,
disadvantaged
or vulnerable,
In using gardening
and growing as part of
their personal
health
and wellbeing
management
Achievements/ Promotion
of social
rescribin
for nature-based
interventions
We have continued
to
performance engage
with this work at a national
level, maintaining
a relationship
with Natural
2020/21 England
and the National
Outdoors
for All Working
Group, and participating
in training
webinars
for social-prescribing
link workers.
Comms
8 Media/PR
We continued
to develop
and deliver well-structured
and
engaging
external
communications
to raise awareness
of Thrive and gardening
for
health.
The advent of COVID-19 and national
lockdowns
meant that the focus shifted
to respond
to new concerns (e.g. an increase
in mental
ill-health
and effects of 'long
COVID') and opportunities
(e.g. a rise in interest
in and focus on gardening
at
home/indoors
during
lockdown
and the nature on your doorstep).
Growin
Care Farmin
ro'ect This project, funded
by the Department
ofthe
Environment,
Food and Rural Affairs and the Department
of Education,
led by Social
Farms
& Gardens,
aims to increase both the demand
for and supply of care-farming
places
COVID-19 limited the work that could be done on national
and regional
advocacy
in the last year.
Although
regional
work had to be significantly
scaled back
and all face to face elements
of the project removed,
awareness
at a national/policy
level ofgreen care has improved.
Sadly, funding
for this project has been drastically
reduced
and the project will now end
in March 2022 rather than 2024.
The Society for Horticultural
Therapy
REPORT OF THE TRUSTEES for the Year Ended 31 March 2021
Priority Increase engagement
and reach on social channels
and identify ways to
reach
actions new audiences
2021/22 Work with our Volunteers,
Ambassadors
and Corporate
Partners
to promote
awareness
ofgardening
for health
amongst
their networks
and audiences
Work with partners
to raise awareness
ofthe benefits of nature-based
interventions
for health
&wellbeing
(and the need for effective funding)
-
maintain
a lead role in Green Care Coalition
(national)
and Reading
Gardening
for
Health &
Wellbeing
Network
(local)
Strategic More people use gardening
as part oftheir personal
health
and wellbelng
outcome management
Strategic
activity
Provide Information
and advice to increase the use of gardening
and horticulture
for health
and wellbelng
Strategic ~
Provide advice and information
on gardening
with a disability
or ill-health
objectives and on therapeutic
gardening
for people living with a disability
or
ill-health
~
Make our Information
and advice available
through
multiple
channels
both
on- and offline
~
Increase awareness
of Thrive as a source of information
and advice
~
Leam from people with lived experiences
of III-health and disability
to
Improve our information
service
Achievements/ ~Gd
I
Gl htp
I
h
dthi
tth
I 0
fth
GGVIDtpp
d
I
I
Ap'12020,
performance
2020/21
and
it has continued
to be a huge success.
Since the first edition (c.600 sign-ups),
the
subscribers
have increased
to over 3,000 (28% of subscribers
have a health
condition
/
disability).
This free email aims to provide
information
and inspiration,
to make gardening
accessible for everyone,
with easy-to-follow,
simple, step-by-step
instructions
and
pictures that guide people through
a wide range of gardening
activities, assuming
no
prior knowledge
ofgardening
and avoiding jargon.
Results from our surveys
of Gardening
Club (GC) subscribers:
~
100%found gardening
helped
their physical
health
~
98%felt gardening
helped
their mental
health
~
91%said the GC had helped
provide a sense of community
during
times of
isolation
~
92% ofthose looking for tips on how to garden
with a disability
found
GC helpful
~
100%rated our activities
and guides as good or very good
Open rates (44.5%) and click through
rates (13%)are well above industry
averages
(19%and 2% respectively)
'S
rin
Forward'
cern
ai
n In March 2021 we launched
our 'Spring
Forward'
campaign,
28 days of daily activities to help people to enjoy all that gardening
and
nature
can offer for health
and wellbeing.
This was designed
to be suitable for
everyone
whatever
their age, state of health
or abilities, whether
they have a
garden,
patio, balcony or just a windowsill.
It included
a mix of practical, passive, creative,
gardening,
nature,
indoor and outdoor activities.
Over 7,200 people downloaded
the calendar,
bringing
more than 5,700 new
users to
our website and adding over 400 new subscribers
to Gardening
Club plus new followers
on Twitter, Facebook and Instagram.
The Society for Horticultural
'Therapy
REPORT OF THE TRUSTEES for the Year Ended 31 March 2021
Achievements/
performance
National
short-course
ro ramme We stopped
delivering
classroom-based
courses
ahead of the 1"national
lockdown
(March 2020) and moved
quickly to develop a
2020/21 blended-learning
option that provides the benefits of small-group
interaction
and access
to Thrive tutors through
our online
learning
platform.
The first new course (Social 8
Thera
eutic Horticulture
Practice) continues
to run monthly
over two weeks
(rather than
two days) and is proving
very popular.
To this we have added a second course
Introduction
to Social 8 Thera
eutic Practice) which also runs monthly
(over 1 week).
Further blended
courses are in development
to be launched
in Summer 2021, including
Settin
U
an STH Pro'ect.
During 2020/21, a total of290 participants
took part
in the blended
courses
and a further
196signed
up for the paid-for online (self-guided
learning)
courses.
A further 32
students
went on to complete
the Award
in STH Pro
ramme
Develo
ment.
Free online courses Our free online resources saw a significant
increase
in
popularity,
with 2,857 learners
enrolling
on a course, compared
to 571 in the previous
year.
~dk
t
yy dl
d
lypdy
fh
Pk
t
pd
Pth
y
person
and
1 blended)
due to the significant
constraints
placed on both us and our
customers
by the COVID-19 restrictions.
We are confident
that this will pick up again
in
202021/22 when restrictions ease.
Advice services We completed
just 3small-scale
assignments,
including
a
project 'sense
check' and an accessibility
report.
Growin
Care Farmin
Pro'ect Having developed
and started to deliver the
four one-day
class-room
based training
courses for this project in 2019/20, the advent of
COVID-19
saw each ofthese courses revised
to work
in a blended
learning
format.
These launched
late in the year and will be continued
through
2021/22
in place ofany further class-room
based courses.
A~ditdt
I
I
ky
k
th
d
I
p
t
tth
dipl
I
dT~ 2
ti
th
ph
the Open College Network
(OCN) was halted
during
the early part of 2020/21 whilst we
awaited greater
clarity on our ability to restart classroom-based
learning.
We are now
working
towards
a launch of the Diploma
in September 2021.
Priority Deliver high quality
learning
content to the STH, wider green care, health,
social
actions care and education sectors through
blended
and online courses
2021/22 Plan for the reintroduction
offace to face training
in September
2021 with a
refreshed
and focussed offer
Launch a new accredited
Diploma
in STH Practice
in September
2021
Develop a Practice Community
offering
by client group
Develop a suite of STH practice publications
and guides for sale to STH
professionals
Strategic People living with a disability
or long-term
health condition
have an enhanced
outcome quality of life as a result of attending
our STH programmes
Strategic Develop and deliver our own STH programmes
activity
Strategic ~
Deliver high~uality
and effective therapeutic
interventlons
for a
range of
objectives client groups from our centres
in Reading,
London and Birmingham
~
Demonstrate
and evidence
our standards
and quality
~
Evaluate the benefits to clients and the Impact we have made
~
Respond
positively
to new funding
and commissioning
regimes
(e.g.social
prescribing)
Achievements/ ~Dli
fdT~ Th
I
p
t
IDDyID td
tk
lyf
It
performance
2020/21
programmes.
Delivery was halted
in March 2020 and did not resume
again
July when we had completed
the COVID-secure
risk assessments
for each
until late
centre and
individual
client risk assessments;
a phased
restart saw around 80%of Client
Gardeners
back in the Centres
by October.

A survey of Clients on their return to Thrive highlighted
the difficult time many had
had
during
lockdown
and just how much they valued
their time at Thrive:
~
Two thirds (66%)had done some gardening
whilst at home during
Lockdown,
with 34%saying that they had done "a lot".
~
41%reported
being frustrated,
sad, anxious
and/or depressed
during
lockdown
and missed
being outdoors
and socialising
with others; a further
41%reported
being a little worried,
low, unhappy
or bored.
~
100%said that they felt happier
and healthier
now that they were back at
Thrive.
Delivery continued
through
the 2'4 National
Lockdown
with the COVID-secure
measures
being rigorously
enforced.
However,
the 3" Lockdown
in January
and the
rise in new variants
meant the difficult decision to once again
halt delivery was taken.
On a positive note, a successful
bid to The National
Lottery Coronavirus
Emergency
Community
Fund meant that we had developed
and were delivering
a remote support
service to 32 Clients unable
to return
to Thrive
in October.
This was due to end
in
February
but a decision was taken to continue
it for as long as the Clients needed
it
and
it was used as the basis ofa remote offer to all Clients during
the lockdown.
This
initiative
received some amazing
feedback from both Clients and their carers.
With the Centres closed for 33weeks ofthe year, we delivered
a total of 2,428
sessions
(including
remote contact) to 224 clients across our three centres.
Eighteen
ofthe client gardeners
achieved
an accredited
qualification
in horticulture
delivery
despite the disruption
ofCOVID-19.
Monitorin
and evaluation
Having
rolled out our improved
framework
for monitoring
client behaviour
across all programmes
in autumn
2019after testing and refinement,
we were unable to complete
the second assessments
ahead of closing the Centres
in
March 20. This meant that we had insufficient
data to evaluate
the framework
although
our volunteer
data analysts
were able to make some assessment
for
improvements
in data recording.
A series of refresher
workshops
were run for our staff during
March 21 in preparation
for the client programmes
restarting
in April.
Data recording
recommenced
in June.
New fundin
and commissionin
re imes We have maintained
contact with local-
authority
commissioners
and with local social-prescribing
teams throughout
the year,
although
there has been
little change
in how they are working so far.
Priority Ensure our current
delivery
continues
in a COVID secure environment,
in
actions accordance
with government
guidance
and advice (delivery
restarted
12April
2021/22 2021)
Plan for a Summer 2021 relaxation
of restrictions
and aim to have the centres
back
at full operating
capacity
by October 2021
Manage the current
pipeline of new client referrals
(target: 15%net increase
in
clients between
April 21 and October 21)
Increase from 4 to 8 delivery
days per week
in Birmingham
by March 2022
Deliver funded
programmes
to achieve agreed objectives; ensure
reporting
is
completed
to the funder requirements
and deadline
Resume development
of client monitoring
and evaluation
framework
The Society for Horticultural
Therapy
REPORT OF THE TRUSTEES for the Year Ended 31 March 2021
To develo and ma ntain a sustainable
and resilient or anisation
Strategic Have a sustainable
income~eneration
model (achieving
break-even
by end
outcome 2024/25)
Strategic Develop and maintain
effective and compliant
income generation
activity
Strategic Improve awareness
ofThrive's
work through
new and expanded
objectives channels/audiences,
proactive communications
and clear messaglng
Improve supporter
engagement
through
better relationship
building,
'customer'
service and standards
Improve supporter
and donor retention
through
effective relationship
management
Engage actively with, and be part of, our local communities
Make giving easy through
a diversity
of opportunities
and channels
Ensure compliance
with Fundraising
Code of Practice and GDPR regulations
Optimise
our investment
income through
active asset management
Achievements/ Media
& Communications
Raising awareness
of Thrive through
effective
performance communications
is a key element
in our plans to increase income. We started
to
2020/21 prioritise
driving
email and social media traffic to the Thrive website
in early 2020 and
we've seen an increase of 231'/g
in visits from email and 27'/g
in social. We put more
budget towards
paid ads on Facebook which
have also been successful
in driving
new
users to the website
(up 415'/g on previous
year).
Despite considerable
media focus being on COVID-19 over the last year, we worked
hard to place Thrive
in peoples'
thoughts
and minds for feature pieces. There was
significant
interest
in nature
and gardening
for health
with some traction for local and
national
coverage, for example: our Training
Manager
provided
some quotes on the
value of gardening
in a BBC News online article about garden centres re-opening
following
the first lock down
- this was then sent out by the Press Association
and
was
picked up by 3 news aggregate
websites
and one regional newspaper.
Early last year, Thrive was featured
in 2 new and well-publicised
books: Sue Stewart
Smith's
'Well Gardened
Mind' and the 'Natural
Health Service'
by Isabel Hardman,
with
the latter devoting
4 pages to Thrive, John Wetherell
(a former client and employee
at
Thrive London) and our Training Team.
~FI II"
tilt
I
I
Fd lip
tlltl
t
lyl
p
td
we initially feared, achieving c.82'/g ofthat from 2019/20.
The 2.6 Challenge,
launched
as a national
fundraising
initiative
to replace the London
Marathon,
offered a good plafform
to engage
our supporters
who had had other events
and challenges
cancelled.
Our Direct Mail appeals
did well,
in particular
the Christmas
appeal which
included
a
video; and our Committed
donors stuck with us bucking the negative
trends
in the
sector.
We have invested
in our stewardship
and relationship
management
as well as our
Trusts and Grants capacity.
During 2020/21, our fundraising
activities saw 1,408 individuals
and 74 organisations
(trusts, grant giving organisations
and companies)
making
financial
donations
to support
Thrive's operations:
we extend our thanks to all those who have supported
us.
See page 20 for more information
about our Fundraising
Standards
Compliance.
Communit
en a ement Activities across all three centres have been heavily
impacted
by COVID-19 with no open days or corporate volunteering
days going ahead. Some
limited
plants sales were possible
during
the late summer
thanks to the amazing
support from corporate
partners
and volunteers.
The London team have continued
to develop the relationship
with Jo Malone London
to support
operations
in the Old English Garden
which remains
strong —additional
JML
volunteers
have been working
on the Garden
in Spring 21 to help our Client Gardeners
catch up on essential tasks missed
during
lockdown.
'The Society for Horticultural
Therapy
REPORT OF THE TRUSTEES for the Year Ended 31 March 2021
AWE staff continued
to support
the Reading Team and Clients,
bringing
in several
significant
donations
from staff activity.
Priority Develop and maintain
a forward
pipeline offunding
for Client Services programmes
actions
2021/22
Continue
to seek funding
for the Gardening
for Health
Information
Service
Continue
to seek new unrestricted
funding
to offset core costs
Ensure that our Fundraising
activities have good quality social content and adverts
and targeted
marketing
through
email communications
Develop the donor journey to attract new supporters,
increase conversions
to
donors and retain existing donors,
moving
them along the 'fundraising
funnel'
Develop the user journey for online training
courses to create value for attendees,
attract new participants
(and increase conversions)
and encourage
returning
visitors
Continue
to implement
and keep under review a rolling
marketing
programme
to
support sales of online and blended
training
courses, new Diploma course, and
resources
8 publications
for STH professionals
Develop a culture of Stewardship/Relationship
Management
supported
by an
effective CRM and direct email system to manage
partner,
funder,
donor and
customer
relationships
Strategic Our people, information
and financial assets are managed
effectivel
outcome
Strategic Develop and maintain
efficient and productive
use of resources
activity
Strategic ~
Ensure the welfare ofour staff, volunteers
and clients through
good-quality
objectives health
and safety and human-resources
(HR) practices and proactive
risk management
~
Identify sustainable
cost savings
and productivity
improvements
that do not
reduce our delivery or development
capabilities
~
Implement
a robust digital strategy to enable good use of information,
data
and tools across the organisation
~
Maintain
our strategic
risk register and actively manage
key risks
~
Ensure that our governance
practices are aligned to the Charity Code
ofGovernance
~
Ensure effective records management
and compliance
with
data-protection
regulations
(GDPR)
Achievements/ Staff Many of our plans were hampered
by having
varying
numbers
of staff on furlough
performance throughout
the year.
On
1 April we had 75%of all Staff on the government's
2020/21 Coronavirus
Job Retention
Scheme; as we started to prepare to restart Client
programmes
in June this number
started to drop and by October only a handful
of
were not back to working
their full contracted
hours.
The 3"Lockdown
saw large
staff
number
returned
to furlough
although
the continued
and scaled-up
remote delivery
to
Clients meant that this was not as high as previously.
In total Thrive claimed f322, 169 in Coronavirus
Job Retention
Scheme grant funding
to support
the continued
employment
of staff who received 80% oftheir usual pay
under the scheme.
This was a lifeline for both the charity and the staff members
who
saw their work disappear
overnight.
We kept in touch with all staff using a regular newsletter
'Thriving
Together'
and
occasional
briefings
and socials using Zoom.
Staff returning
from furlough
completed
a questionnaire
about how they were feeling and any concerns they had —these were
discussed
with their manager;
all returning
staff had re-orientation
time prior to service
delivery
recommencing.
Two blocks of 'wellbeing
leave' were granted: 4 days
in August 20 for the 11 staff
who
had had no time on furlough
and 3 days
in December for all staff.
The annual
staff survey and conference
did not take place in 2020.
Turnover was a ain low at 11%with onl
six leavers and two new starters
fillin
vacant

GDPR We have previously
identified
a need to improve
our documentation
to support
GDPR We have previously
identified
a need to improve
our documentation
to support
GDPR, and provided
training
for managers,
focusing
on the Register of Processing
Activity (ROPA); this work progressed
slowly due to the disruptions
of COVID-19. We
have made progress
with a review ofour data sources and systems, assessing
our
data maturity
and identifying
areas for improvement,
A One Thrive data project is in
place and progress
will be greatly enhanced
by the recruitment
ofa Data Development
Manager
in summer 2021.
Priority ~ Complete
the implementation
of the revised
staffing structure
and ensure
new
actions roles and responsibilities
are understood
across the organisation
2021/22 ~ Continue
to implement
the One Thrive development
programme,
engaging
staff in
the reviews of systems
&processes and communications
~ Repeat the Staff Satisfaction
Survey and engage staff in reviewing
results
and
developing
action plans
~ Develop a workplace
MH strategy
and prepare
an action plan for managing
workplace
MH
~ Recruit a Data Manager
to develop our data management
strategy, take forward
the CRM replacement
and ensure our use of data remains
GDPR compliant
~ Further develop proposals
for improved
use and management
ofThrive's estate
assets, building
on the pre-Covid
review
by Henley Business School students

Income source Amount
(%oftotal income)
2020/21
2019/20
Charitable
Activities
6424,967 (32%)
f841,971 (53%)
Donations
& legacies
6450,570 (35%)
6577, 105(36%)
Investments 674,175(6%)
F105,456 (7%)
Trading
activities
632,903(3%)
f72,469 (4%)
Coronavirus
Job Retention
Scheme f322,169(25%)
ANIL (0%)
Expenditure for the year was F1,510,600, a decrease ofF252,539 (14%)compared
to the previous
year (E1,763,139). Costs related to delivering
our charitable
services also fell by f85,469 (34%)as
consequence
ofsuspending
activities.
Staffing costs were F138,419(11%)lower, due to most staff
being on full or flexible furlough for varying period during
the year and vacancies
not being
filled,
The average number
of FTEs in
the year was 40 (2020 - 41).

Strategic Outcome: Strategic Outcome: Strategic Outcome: Strategic Outcome: Strategic Risk
Enhanced quality of life for Government
policy and funding
regimes do not support
effective
people
living
with a disability commissioning
of STH (via health, social care
or education); third party
or long-term health condition funding
is over-reached
—resulting
in:
~
Declining
delivery
of STH programmes
at Thrive Centres
~
Reduced demand
for Thrive training
and advice services as STH
sector is in decline
Sustainable income Income generating
activities
fail to perform as
planned
and/or
do not
generation model (achieving recover post COVID-19 pandemic
due to:
break-even by end 2024/25) ~
economic uncertainty/decline
reducing
voluntary
donations
~
lack ofgovernment
support/funding
for STH causing
decline
within sector
~
increased
competition
for grant funding
from other projects
offering
'time
in nature'
post-COVID.
Our people,
information
and
financial assets are managed
Thrive is unable to evidence compliance
with Data Protection
/ GDPR due to incomplete
documentation
and poor records
Legislation
effectively management.

management
team. team. team.
The Chair and the CEO have regular
monthly
meetings
for the purpose
of keeping
up
to date with
developments and providing support to the CEO.
We had three sub-committees,
which
report to the main Board. Scheduled
Committee
Meetings in
2020/21 were suspended
until Q4 to allow both Trustees and Senior Managers to
focus on managing
the impacts of COVID-19. The Scheme of Delegation
sets out the roles and responsibilities
of the
Committees:
Good Review the recruitment
&selection process for Trustees and make
recommendations
Governance to the Board —HR Committee
Approve system
for Board/Trustee
performance
reviews —HR Committee
Propose changes to the terms ofreference for Committees
- A// Committees
as
necessary
Set and report to the Board on an annual
programme
of Committee
activity - A//
Committees
Monitor compliance
with Fundraising
Standards
—BD Committee
Monitor compliance
with GDPR - Finance
& Risk Committee
Strategic Develop the financial
strategy
and the 3(or 5)-year financial forecast supporting
the
Management strategic plan and make recommendations
to the Board —Finance
& Risk Committee
Monitor performance
against the financial
strategy —Finance
& Risk Committee
Propose amendments
to the financial
strategy
for Board approval —Finance
& Risk
Committee
Develop the FR, MarComms
and Digital strategies
supporting
the
strategic plan;
make recommendations
to the Board -BD Committee
Monitor performance
against the FR, MarComms
and Digital strategies
-BD
Committee
Propose amendments
to the FR, MarComms
and Digital strategies
for Board
approval -BD Committee
The Society for Horticultural
Therapy
REPORT OF THE TRUSTEES for the Year Ended 31 March 2021
Strategic Risk Develop the Strategic Risk Register on an annual
basis —Finance
& Risk Committee
Management Approve all policies relating
to risk management
—Finance
& Risk
Committee
Monitor significant
risks at each meeting —Finance
& Risk Committee
Receive annual
report on Business Continuity
Plan —Finance
& Risk Committee
Review and make recommendations
for amendments
to the Major
Incident Plan—
Finance & Risk Committee
Financial Detailed review of annual
budgets
prior to submission
to Board —Finance
& Risk
Management Committee
Scrutinise accounts
with balance sheet 8 Finance report —Finance
& Risk Committee
e
Approve Financial
Regulations
annually
—Finance
& Risk Committee
Review external
auditors'
report prior to submission
to Board - Finance
& Risk
Committee
People Support the recruitment
& selection process for new Chief Executive —HR Committee
Management Review the salary and reward package of the Chief Executive at least every three
years; make recommendations
to the Board —HR Committee
Review the salary structure
of the organisation —HR Committee
Approve alterations
to employee
and volunteer
policies (if material)
—HR Committee
Monitor staff statistics —HR Committee
Review the results ofthe Staff and Volunteer
Surveys —HR Committee
Approve the Safeguarding
Policy —HR Committee
Approve the Health
&Safety Policy —HR Committee
Approve the staff wellbeinglwelfare
Policies —HR Committee
Approve Equality,
Diversity
& Inclusion
Policy —HR Committee
Receive quarterly
H&S and Safeguarding
monitoring
reports —HR
Committee
Annual review ofthe Protecting
People Risk Register —HR Committee

2021 2020
Notes Unrestricted Restricted Total Total
funds funds funds funds
6 f
INCOME AND ENDOWMENTS FROM
Donations
and legacies
442,950 7,620 450,570 577,105
Charitable
activities
Training
and Education
164,173 4,061 168,234 225,755
Client services 472,414 94,261 566,675 616,216
Other trading
activities
45,131 45,131 72,469
Investment
income
74,175 74,175 105,456
Total 1,198,843 105,942 1,304,785 1,597,001
EXPENDITURE ON
Raising funds 201,220 201,220 215,902
Charitable
activities
Training
and Education
279,593 4,061 283,654 328,102
Client services 918,556 107,170 1,025,726 1,219,135
Total 1,399,369 111,231 1,510,600 1,763,139
Net gains/(losses)
on investments
9,634 ~9,634 ~58 755
NET INCOME/(EXPENDITURE) (210,160) (5,289) (215,449) (224,893)
Transfers
between
funds
25 7,620 ~7,620)
Net movement
In funds
(202,540) (12,909) (215,449) (224,893)
RECONCILIATION
OF FUNDS
Total funds brought
forward
3,831,332 54,405 3,885,737 4,110,630
TOTAL FUNDS CARRIED FORWARD 3,628,792 41,496 3,670,288 3,885,737

BALANCE SHEET
2021 2020
Notes 6 6
FIXEDASSETS
Intangible
assets
Tangible assets
15
16
26,331
1,402,536
38,370
1,461,615
Investments
Investments 17 1,049,639 1,002,273
Investment
property
18 910,000 967,000
3,388,506 3,469,258
CURRENT ASSETS
Debtors 19 108,864 113,849
Cash at bank 326,355 431,588
435,219 545,437
CREDITORS
Amounts
falling due within one year
20 (111,343) (128,958)
NET CURRENT ASSETS 323,876 416,479
TOTAL ASSETSLESS CURRENT LIABILITIES 3,712,382 3,885,737
CREDITORS
Amounts
falling due after more than one year
21 (42,094)
NET ASSETS ~3,670 288 3,885,737
FUNDS 25
Unrestricted
funds:
General
fund
2,372,277 2,464,356
Property
and Estate
Investment
Property
Strategic Development
Research
and communication
ICT and Digital Strategy
172,000
910,000
117,816
44,660
12,039
172,000
967,000
164,292
44,660
~19024
3,628,792 3,831,332
Restricted funds 41,496 54,405
TOTALFUNDS 3,670,288 3,885,737

Cash Flow S
For the Year Ended
tatement
31 March 2021
CASH FLOW STATEMENT
Notes 2021f 2020
6
Cash flows from operating
activities
Cash generated
from operations
29 (211,440) (215,846)
Net cash (used in)/provided
by operating
activities (211,440) (215,846)
Cash flows from investing
activities
Purchase
of intangible
fixed assets
(41,519)
Purchase
of tangible
fixed assets
Dividends
and rents from investments
(17,968)
73,448
(49,379)
102,833
Interest received 727 2,623
Net cash provided
by investing
activities
56,207 14,558
Cash flows from financing
activities
New loans
in year
50,000
Net cash provided
by financing
activities
~50 000
Change
ln cash and cash equivalents
the reporting
period
in (105,233) (201,288)
Cash and cash equivalents
at the
beginning
ofthe reporting
period
~431 58 632 876
Cash and cash equivalents
at the end
the reporting
period
of 326,355 431,588

INVESTMENT I NC OM E
2021f 2020
6
Rents received 20,950 26,353
Investment
income
52,498 76,480
Deposit account Interest 727 2,623
74,175 105,456
INCOME FROM CHARITABLE ACTIVITIES
2021 2020
ActivitC 6 6
Grants Training and Education 37,913 12,096
Training
for professionals
Membership
fees
Training
Training
and Education
and Education
126,846
3,475
209,759
3,900
Grants Client services 370,351 43,508
Income for rehabilitation and
training
in horticultural
Other income
skills
Client services
164,161
32 163
515,875
56,833
734,909 841,971
Grants received, included In the above, are as follows:
2021 2020
6 6
Grow & Learn - Various 42,732 43,508
Erasmus
Project
4,061 12,096
Battersea 31,533
Online 19,996
Coronawrus
Job
Retention Scheme 309,942
408,264 55,604
RAISING FUNDS
Raising donations and legacies
2021f 2020f
Staff costs 106,709 121,995
Sundries 21,005 24,803
Supportcosts 73,506 69,104
201,220 215,902
CHARITABLE ACTIVITIES COSTS
Direct Support costs
costsf (see note 9)
6
Totalsf
Training
and Education
Client services
164,119
572,277
119,535
453,449
283,654
1,025,726
736,396 572,984 1,309,380

SUPPORT COSTS
Communication
and Governance
Management
f
Development
f
costs
f
Totals
f
Raising donations
and legacies
Training
and Education
Client services
44,611
72,546
275,197
19,820
32,232
122,271
9,075
14,757
55,981
73,506
119,535
453,449
392,354 174,323 79,813 646,490
Support costs have been allocated on the basis of head count.
NET INCOME/(EXPENDITURE)
Net income/(expenditure)
is stated
after charging/(crediting): 2021f 2020f
Auditors'
remuneration
9,181 8,702
Depreciation
- owned assets
Computer
software amortisation
Operating
leases - other
77,047
12,039
~6427
66,090
9,785
6 259

STAFF COSTS
2021 2020
f f
Wages and salaries
Social security costs
Other pension costs
1,039,564
81,056
41,725
1,159,681
95,174
45,909
1,162,345 1 300764
The average
monthly
number ofemployees during the year was as follows: 2021 2020
Raising donations
and
legacies 8 7
Governance 1 1
Charitable
activities-Training/Education
6 7
Charitable
activities-Client
services 29 32
Support and Communication 10 11
58

13. COMPARATIVES
FO
R THE ST ATEMENT OF FINA NCIAL ACTIVITIES
Unrestricted Restricted Total
funds Funds Funds
5 5
INCOME AND ENDOWMENTS FROM
Donations
and legacies
536,125 40,980 577,105
Charitable
activities
Training
and Education
213,659 12,096 225,755
Client services 521,408 94,808 616,216
Other trading
activities
72,469 72,469
Investment
income
105,456 105,456
Other income
Total 1,449,117 147,884 1,597,001
EXPENDITURE ON
Raising funds 215,902 215,902
Charitable
activities
Training
and Education
Client services
298,622
1,032031
29,480
127,104
328,102
1,219,135
Total 1,606,555 156,584 1,763,139
Net gains/(losses)
on
investments 58,755 58,755
NET INCOME/(EXPENDITURE) (216,193) (8,700) (224,893)
RECONCILIATION
OF FUNDS
4,047,525 63,105 4,110,630
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD 3,831,332 54,405 3,885,737
14. GOVERNMENT
GRANT INCOME
2021 2020
f 6
Coronavirus
Job Retention scheme
322,169
National
Lottery
9,999

INTANGIBLE FIXEDASSETS
Computer
Software
COST
At 1 April 2020 and 31 March 2021 48,155
AMORTISATION
At 1 April 2020 9,785
Charge for year 12,039
At 31 March 2021 21,824
NET BOOK VALUE
At 31 March 2021 26,331
At 31 March 2020 38,370

TANGIBLE FIXEDASSETS
Freehold Long Improvements
Propertyf Leasehold
6
to property
COST
At 1 April 2020 1,215,166 585,804 272,427
Additions 13,900
At 31 March 2021 1,215,166 599,704 272,427
DEPRECIATION
At 1 April 2020
Charge for year
261,747
~22 899
145,260
33,925
251,815
4,526
At 31 March 2021 284,646 179,185 256,341
NET BOOK VALUE
At 31 March 2021 930,520 420,519 16,086
At 31 March 2020 953,419 440,544 20,612
Motor Computer
Vehicles
6
Equipmentf Totals
6
COST
At 1 April 2020 49,708 164,615 2,287,720
Additions 4,068 17,968
At 31 March 2010 49,708 168,683 2,305,688
DEPRECIATION
At 1 April 2020 34,863 132,420 826,105
Charge for year 5,939 9,758 77,047
At 31 March 2021 40,802 142,178 903,152
NET BOOK VALUE
At 31 March 2021 8,906 26,505 1,402,536
At 31 March 2020 14,845 32,195 ~1461,615

FIXEDASSET INVESTMENTS
Listed Unlisted
Investmentsf Investmentsf Totals
6
MARKET VALUE
At 1 April 2020
Revaluations
204,467
47,366
797,806 1,002,273
47,366
At 31 March 2021 251,833 797,806 1,049,639
NET BOOK VALUE
At 31 March 2021 251,833 797,806 1,049,639
At 31 March 2020 204,467 797,806 1,002,273

FAIR VALUE
At 1 April 2020 967,000
Revaluation (57,000)
At 31 March 2021 910,000
NET BOOK VALUE
At 31 March 2021 910,000
At 31 March 2020 967,000

DEBTORS: AMOUNTS
FALLING DUE WITHIN ONE YEAR
2021f 2020f
Trade debtors 24,662 76,881
Prepayments and accrued income 84,202 36,968
108,864 113,849

CREDITORS: AMOUN TS FALLING DUE WITHIN ONE YEAR
2021f 2020f
Bank loans and overdrafts (see note 22) 7,906
Trade creditors 19,287 45,862
Social security and other taxes 21,672 23,052
Other creditors 7,511 9,535
Accruals and deferred income 54,967 50,509
111,343 128,958

CREDITOR S: AMOUNTS FA LLING DUE AFTER MORE THAN ON E YEAR
2021f 2020
8
Bank loans (see note 22) 42,904
LOANS
An analysis ofthe maturity of loans Is given below:
2021 2020
6
Amounts
falling due within
one year on demand:
Bank loans 7,906
Amounts
falling due between
one and two years:
Bank loans —1-2 years 9,707
Amounts
falling due between
two and five years:
Bank loans —2-5 years 30,618
Amounts
falling due
in more than five years:
Repayable in instalments:
Bank loans more than 5 yr by instalment 1,769

Minimum
lease payments
under non-cancellable
operating
leases fall due as follows:
2021
f
2020f
Within one year 3,496 3,496
Between one and five years 537 875
4,033 4,371

For the For the For the For the Year Ended 31 M arch 2021
ANALYSIS OF NET ASSETS BETWEEN FUNDS
Unrestricted Restricted 2021 2020
Fundsf Funds
6
Tota
I
Funds
Total
Funds
f 6
Fixed assets 1,428,867 1,428,867 1,499,985
Investments 1,959,639 1,959,639 1,969,273
Current assets 393,723 41,496 435,219 545,437
Current
liabilities
Long term liabilities
(111,343)
~42,094)
(111,343)
~42,094)
(128,958)
3,628,792 ~41 496 3,670,288 3,885,737
MOVEMENT
IN FUNDS
Net Transfer
movement between
At 1.4.20 In funds funds At 31.3.21
6 6 6 8
Unrestricted
funds
General fund 2,464,356 (109,696) 17,617 2,372,277
Property
and Estate
172,000 172,000
Investment
Property
967,000 (57,000) 910,000
Strategic Development 164,292 (36,479) (9,997) 117,816
Research
and communication
44,660 44,660
ICT and Digital Strategy 19,024 12,039
3,831,332 (210,160) 7,620 3,628,792
Restricted funds
Grow & Learn (Birmingham) 33,200 (8,497) 24,703
Pots & Petals (Trunkwell) 21,205 (4,412) 16,793
Donation for Battersea Heating System 7,620 7620
54,405 5,289 7,620 41,496
TOTAL FUNDS 3,885,737 215,449 3,670,288
Net movement
in funds,
included in the above are as follows:
Incoming Resources Gains and Movement
In
resources
f
expended
f
losses Funds
6
Unrestricted
funds
General
fund
1,198,843 (1,355,905) 47,366 (109,696)
Investment
Property
(57,000) (57,000)
Strategic Development
ICT and Digital Strategy
(36,479)
~6,985
(36,479)
~6,985
1,198,843 (1,399,369) (9,634) (210,160)
Restricted funds
Grow & Leam (Birmingham) 42,732 (51,229) (8,497)
Erasmus
Project (Training)
4,061 (4,061)
Pots & Petals (Trunkwell) (4,412) (4,412)
Pathways
(Battersea)
15,000 (15,000)
Gardening
for Good Health
11,533 (11,533)
Wimbledon
Foundation
Restart Project 5,000 (5,000)
National
Lottery Recovery
Fund 9,999 (9,999)
Peter Sowerby Foundation - Digital
Breakthrough 9,997 (9,997)
Donation
for Battersea
Heating System 7,620 7,620
105,942 111231 5,289
TOTAL FUNDS 1,304,785 1,510,600 9,634 215,449

Comparatlves
for movemen
t
ln fun
ds
Net
movement
At 1.4,19
f
in funds
8
At 31.3.20
6
Unrestricted
funds
General
fund
2,633,822 (169,466) 2,464,356
Property
and Estate
175,000 (3,000) 172,000
Investment
Property
967,000 967,000
Strategic Development 196,856 (32,564) 164,292
Research
and communication
ICT and Digital Strategy
45,995
28,852
(1,335)
~9,828)
44,660
19,024
4,047,525 (216,193) 3,831,332
Restricted
funds
Grow & Learn (Birmingham) 40,676 (7,476) 33,200
Erasmus
Project (Training)
4,146 (4,146)
Pots & Petals (Trunkwell) 21,205 21,205
Pathways
(Battersea)
Gardening
for Good Health
6,750
11,533
(6,750)
~11,533)
63,105 8,700 54,405
TOTAL FUNDS 4,110,630 ~224,893 3,885,737
Comparative
net movement
in funds, included in the above are as follows:
Incoming Resources Gains and Movement
In
resources
f
expended
8
losses
f
Funds
Unrestricted
funds
General
fund
1,449,117 (1,559,828) (58,755) (169,466)
Property
and Estate
(3,000) (3,000)
Strategic Development (32,564) (32,564)
Research
and communication
ICT and Digital Strategy
(1,335)
~9,828)
(1,335)
~9828)
1,449,117 (1,606,555) (58,755) (216,193)
Restricted funds
Grow & Learn (Birmingham) 55,388 (62,864) (7,476)
Erasmus
Project (Training)
12,096 (16,242) (4,146)
Pots 8 Petals (Trunkwell) 22,800 (1,595) 21,205
Pathways
(Battersea)
40,000 (46,750) (6,750)
Gardening
for Good Health
Regional
Centre Manager
17,600 (11,533)
~17,600)
(11,533)
147884 ~156,584)
TOTAL FUNDS 1,597,001 ~1,763,139) ~58,755) ~224,893)

2021 2020
6 6
Net expenditure
for the reporting
period
(as per the Statement of Financial Activities) (215,846) (224,893)
Adjustments
for:
Depreciation
charges
89,086 75,875
Losses on investments 9,634 58,755
Interest received (727) (2,623)
Dividends
and rents from investments
(73,448) (102,833)
Decrease
in debtors
Decrease
in creditors
4,985
~25,521
24,056
~44,183
Net cash used in operations 211,440 215,846
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.20
6
Cash flow
6
At 31.3.21
f
Net cash
Cash at bank and
in hand
~431 588 ~105,233 ~326 655
431 588 ~105,233 326,655
Debt
Debts falling due within
Debts falling due after
1 year
1 year
(7,906)
~42,094
(7,906)
~42 094
~50,000 ~50,000
Total 431,588 ~155 233 276,655