saint
francis
hospice
living ￿￿th dignity
SAINT FRANCIS HOSPICE
"Llving with Dignity"
REPORT AND CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
Registered Company Number: 1367828
Registered Charity Number: 275913

SAINT FRANCIS HOSPICE
REPORT AND CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
CONTENTS
Page
Legal arKI administrative details
Trustees, rep)rt
4-13
Independent auditors, reF(Jrt
14-16
Consolidated statement of financial actiwties
17
Balance sheets
18
ConsolSdated cash flow statement
Ig
Notes to the financial ststements
20-37
Page 2 37

SAINT FRANCIS HOSPICE
LEGAL AND ADMINISTRATIVE INFORMATION
FOR THE YEAR ENDED 31 MARCH 2022
Charity Name
Saint Francis Hospi
Charity Number
275913
Company Number
1367828
incorporated 11 May 1978
status
A charitable company limited by guarantee
Governing Document
MeMorand￿m and Artides of AsscKiation
Salnt Francis Group
Saint Francis Hospice
Company Registration No 1367828
Saint Francis Hospice (Trading Company)
Limited
Saint Francis Hospice Development Trust
incorporated into the main chèrlty In 2008
Company Registration No. 2509586
Charity Registration No. 288532
Registered and
Operating
Office
The Hall
Havering-atte-Bower
Romford, Essex
RM4 IQH
Management Team
Pam Court
Carole Heinen
Corinna Midgley
Jane Frame
Jenni Aylen
Michelle Nicholls
Tes Smith
(Chief Executlve Officer)
(Director of Finan￿ & Company Secretary)
(Medical Director)
(Director of Strategy, Planning and Fundraising)
[Director of People & Culture] from 14.3.2022
(Commercial & Safety Director)
(Director of Quality, Care and Support Seyvices)
Audltors
Haysmaantyre LLP
10 Queen Street Pla
London. EC4R IAG
Investment Advisors
Investec Wealth & Investment Limited
30 Gresham Street
London. EC2V 7QN
Banker$
Barclays Bank PIC
I Churchill Pla
London. E14 4HP
Page 3 of37

SAINT FRANCIS HOSPICE
TRUSTEEY REPORT
FOR THE YEAR ENDED 31 MARCH 2022
Board of Trustees
Peter Crutchett
Chairman of the Board
fvlember of Remuneration Committee
Nem&er of the Governance Steering Group
Paul Gwinn
Vice Chairman of the Board
Chairman of Corporate Governan￿ Committee
Member of Flnantr, Audlt & Investment Governan
Committee
Member of Remuneration Committee
Member of the Governan￿ Steering Group
Amanda Hallums
Vlce Chairman of Clinical Governance Committee
Member of Corporate Governance Committee
Ian Gunn {Treasurer)
Chairman of Flnance, Audlt & Investment Governan
Committee
Member of Corporate Governance Committee
Member of Remunerat*on Committee
Member of the Governance Steering Group
Anne Bender [Appointed 18th July 2022]
Member of Clinical Governan￿ Committee
Member of Finan￿, Audlt & Investment Governan
Committee
Colin Wllklns
Member of Corporate Governance Committee
Vice Chairman of Finan￿, Audit & Investment Governance
Committee
Dr Gurdev Salni
Chalrman of Clinical Governance Committee
Member of Finance, Audit & Investment Governan
Committee
Member of Remuneration Committee
Memter of the Governance Steering Group
Peter Adams
Member of Corporate Governance Commlitee
Member of Clinical Governance Committee
Llnda Huggett [Reslgned 15th October 2021]
Member of Finance, Audit & Investment Governan
Committee
Member of Q)rporate Governan￿ Committee
Malcolm Mlller [Reslgned 8th August 2022]
VI￿ Chaimian of Finance, Audit & Investment Governance
Committee
Member of Clinical Governan￿ Committee
Peter Batt
Vice Chairman of Corporate Governance Commlttee
Member of Clinical Goverllan￿ Committee
Ranjlta Sen [Reslgned 3rd December 2021]
Member of Finan￿, Audit & InV￿tment Governan
Commlttee
Dr Robert Weatherstone
Member of Clinical Governance Committee
Member of Finance, Audit & Investment Governance
Committee
Sandra Verkuyten [Appointed 5th July 2022]
Member of Clinical Governan￿ Committee
Member of FInan￿, Audlt & Investment Governan
Committee
stephanie Lawton [Appointed 10th August 2022]
Member of Clinlcal Governan￿ Committee
Member of Corporate Governan￿ Committee
Paje 4 of 37

SAIKf FRANCIS HOSPICE
TRUSTEEY REPORT
FOR THE YEAR ENDED 31 MARCH 2022
The Trust&s, who are also directors of the charitable company for the purposes of the Companles Act 2006,
present their report with the consolldated f(nanaal statements of the group for the year ended 31 March 2022.
The Trustees have adopted the pmvlsions of Accountlng and Reporting by Charities: Statement of
Recommended Practice applicable to charities preparing their accounts in accordan￿ with the Financial
Reportlng Standard applicable In the UK and Republic of Ireland (FRS 102) (Second Edition effective l January
2019),
INTRODUCTION
Saint Francis Hospice, one of the UK'S largest hospices and an independent charity, Serves the diverse growing
population of Brentwood, Haveringi Barking & Dagenham, Redbridge and West Essex,
End of life care Is provided to patients, and support to their loved ones, both during the patient's illness and
continuing into bereavement support, including for children who are affected.
Most people are cared for in the community, by our Specialist Community and Crisis Support Service and by
our Hospice at Home team who typically provide care in the last weeks of life. We have a 19 bedded ward to
provide care for people with the most complex needs.
Our Specialist Multidisciplinary Support Services team provide physiotherapyi OCCUPational therapyi and famlly
services including social worker5.
As part of our commltment to e%￿llen￿ In end of Ilfe care, our onsite Educatlon Centre has ex￿lIent teachlng
facilitles and an extenslve reference library, and provides trèlning to people on the frontline of palliatlve and
healthlsoclal care.
Public Benefit
The Trustees have complied wlth the duty In Section 17 of the Charities Act 2011 to have due regard to publlc
benefit guidance published by the Charitles Commission. They have referred to the guidan￿ In the Charity
Commission's general guidance on Public Benefit when ￿VIewIng the Hospice's aims and objectives and in
planning future activitie5 a5 demonstrated below,
Care Qvality Commission (CQC) inspection area ratings (Latest report published on 9 July 2016)
SAFE
EFFECTIVE
CARING
RESPONSIVE
WELL-LED
Good
Outstandin
OutstandinL
Outstandin
Outstandin
Page 5 of37

SAINT FRANCIS HOSPICE
TRUSTEES, REPORT (contlnued)
FOR THE YEAR ENDED 31 MARCH 2022
OBJECTIVES, ACTIVITIES AND ACHIEVEMENTS
Salnt Francls Hospice is committed to helping anyone in our communities affected by a life-limiting illness, and
to ensure they receive excellent per5On-￿ntred care when they need It, Ideally in a place of thei¥ choosing.
The last twelve months have been challenging, wlth changlng models across all services as a result of
restrictions caused by the pandemic. Throughou¢ Patients and families have been supported and have
re￿iVed care albeit delivered in different ways and often using virtual means.
Across all services, the number of patients cared for Increased by 15 % between 1st Aprll 2021 and 31$1 March
2022.
The total number of admissions to our Inpatient Unit were 391 (2021,. 398}. Of those admitted 620/0 died in
the Hosplce, 36Wo were discharged home (including to a care homel and 2% were discharged to an acute
hosp6tal.
Our Specialist Community and Crlsis Support (SCCS) team has seen or made 17,834 {2021:17,834) face to
face or telephone contact5 With patients and relatives during the period 1st April 2021 to 315t March 2022
Our Hospi￿ at Home team made 4,582 (2021.'4,537) home visits to 585 (2021,'585} people in the last few
days of their life, worklng safely wlth PPE and social distancing where possible to ensure safety of all
concerned.
Our Bereavement se￿iCe supported 494 {2021:486) people, {including 96 (2021.76) children).
Further Information is available on our website within the Saint Francis Hospice Quality Account 2021122.
Activity Costs
We endeavour to contlnue to provide all of our seNices free of charge at the point of delivery. Whilst doing
this, we use financlal indicatr)rs to highlight the actual cost of providing specialist, palliative care seNices. The
average patlents costs were £606 for one day of care in our In-Patient Unlt,, £305 for a Day Therapy Services
session,. £54 per hour of care given by the H05pice at Home team, and £286 for a home visit - all of these
figures are used as our financial benchmark.
Five local Clinical Commissioning Groups {NHS) contract us to deliver the provision of end of life Servi￿5,
We are absolutely deperKient on both our NHS contracts and the generous support of local people and
businesse5. Public awareness of our seNI￿S and the work of OLsr fundraising and Retall teams contlnue to be
critical to our organisatK)n since our work requires on going and increased fundlng to reach people who need
our help,
Page 6 of 37

SAINT FRANCIS HOSPICE
TRUSTEES REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
OBJEcfIvES, ACTIVITIES AND ACHIEVEMENTS (continued)
STRATEGIC REVIEW AND BUSINESS PERFORMANCE
Our Vision
"Saint Francis Hospice is committed to helping anyone in our communities who is affected by life limiting illness
receive ex￿lIent person ￿ntred care when they need It and ideally in a pla￿ of their choosing."
Our Values
These values underpin all that our charity aspires to do, as well a5 shaping our external and Internal
behaviour.,
Supportlve: We Ilsten to people and value ￿Ople5, experiences and use them to give the personal support
that is rlght for everyone.
Compassionate: We are knnd and provide a cartng and compasslonate environment for everyone. We put
people at the heart of our actions and words and support wple's chol￿S and decisions, helping them feel
safe, secure and valued.
Inclusive and Respectful: We are open and transparent and value each person's individuallty. We respect
everyone and value diversity. We believe our different experien￿5 and knowledge make us stronger.
Together we achieve more.
Professlonal: We are experienced in what we do a5 a hospi￿ and as a charity. We encoura￿ everyone to
glve of their best, in providing the appropriate care and expertise to those who need us and support US.
Always Learning: We are open and outward looklngi always ready to adapt and change, looking for better
ways of doing things, by learning from each other and from the ever changing world around u5.
The delivery of hlgh quallty care is at the core of everything we do and our main quality Improvement projects
for 2022123 can be found in our Quality Account which is available on our webslte,.
FH.
Page 7 of 37

SAINT FRANCIS HOSPICE
TRUSTEES, REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
FINANCIAL REVIEW
The enclosed financial statements detail the fillancial perfOrfflan￿ and the state of affalrs of the Group for the
year ended 31st March 2022. The Con501idated Statement of Financial Actlvities shows that Income of
EII,772,000 (2021: £12,557,000) was received, wlth re13ted expendltijre In the year of £10,759,000 (2021..
EIO,646,000) leading to a net Inflow of resour￿$ (before Investment gains) of £1,013,000 (2021.. £1,911,000).
The retall Income from our 15 stores across Barklng & Dagenham, Brenfvjool, Havering and Redbridge
Including sale of donated go￿5 made a contribution of £42,ODO to the charity. In 2020121 unfortunately
expendlture cost the charity £1,190,000.
We continue to rely on strong 5UPPOrt from our local community and are extremely grateful for the income
re￿iVed from public donations which, including legacies, amounted to E4,972,000 (2021.. £5,319,000).
The NHS and local health trust5 have also maintsined their commitment to and collalJ)ratlon wlth the Hosp1￿,
providing funding equivalent to around 34.7010 (2021.. 35.5%) of total expenditure.
The operating costs ft)r the Hospi￿, which includes all the shops, for the year ahead 2022123, are forecast at
£10.8 million in support of a comprehenslve range of attivltles.
Prlnclpal Risks and Uncertalntles
The Group's approach to its ReseNes Policy, Investment Policy, and Risk Management Is summarised below.
Reserves Policy
The need to retain reserves has been consldered and revlewed In detail on behalf of the Trustees by the
Finantr, Audit and Investment Governance Committee. There remains an essential requirement to SUPPOrt
and malntain the core activities and objectives of the Hospice. Around 70 % of annual income 15 expected to
be generated from the continued generous support of the local community through donations. As the
economic environment continues to be difficult and the United Kingdom recovers from the Covid Pandemic, the
Trustees are conscious that income generated through public donation5 15 becoming increasingly difficult to
predict. This is particularly notable with legacy income, where greater risk of fluctuation may be anticlpated.
It is, therefore, important to keep a financial buffer to 5UPPOrt potentlal recovery plannlngi In the light of any
significant future income Ioss.
The use of free ￿serveS was reassessed durlng the year as part of the plannlng and budgetary process aimed
at ensuring and safeguarding the future requlrements of the HospI￿'S patients.
The Trustees continue to financially evaluate the risks and the required level of free reseNes to Set aside as
a designated contingency fund and have retained the agreement that it remains a robust and appropriately
prudent assumption to work towards a fund equivalent to 12 months, planned operating costs for the Hospi￿.
The existing fund of £19 million is equivalent to approximately 19 months, planned Hosplce 0￿ratIng costs for
2022123, whlch indude a provlsion for inflatlon.
Total unrestricted funds amount to £19,440,000 and the Trustees have designated £3,073,000 towards
number of programs and contlngencies as described in note 19. General unrestricted funds amount to
£16,367,000 (2021.. £8,401,OOD).
Page 8 of 37

SAINT FRANCIS HOSPICE
TRUSTEES, REPORT (contlnued)
FOR THE YEAR ENDED 31 MARCH 2022
FINANCIAL REVIEW (continued)
Investment Policy
The Board of Trustees has invested funds to obtaln the best return, whilst ensuring easy ac￿5 to meet the
operating costs of the Hospi￿. In additlon, the Trustees are mindful of social, environmental and ethlcal
considerations when formulating investment arrangements. This and other policy issues have been reviewed
by the Finance, Audit & Investment Governan￿ Committee. Investec are the appointed investment fund
manager5 for the Groupi and they provide quarterly rew)rts to the Finan￿, Audit & Investment Governan
Committee, and attend during the financial year. During the year the investment markets again
fluctuated considerablyi but the Trustees instructed Investec to continue to take a prudent approach with the
Hospice's investments and have performed to a standard acceptable in Ilght of the market, and worked with
senslble caution tr) fulfil the benchmark criteria given to them.
The Hospice's over-riding princlple in its Investment Strategy Is that go￿ liquidity is maintained to meet
operational needs and the ability to respond to new needs and requirements. Therefore, only funds not
expected to be required in the short term have been invested.
Risk Management
The Trustees recognlse thelr responsibility with regard to the assessment of the potentlal risks to whlch the
Hospi￿ may be exposed. Existing policies and procedure5 have been integrated to form a comprehensive risk
management strategy with review processes and systems to be used to mitigate identifiable risks.
The Reglster continues to operate as the basis for monitoringi ￿VIeW and management of risk by the Hospice's
management team.
The principal risks and uncertslntles Identlfled by the Charity and group are as follows,
Rlsk identified
Recruitrnent & retention of appropriately
trained and skilled staff
Action taken to mltl ate the Risk
Recruitment plan in place for senior staff including
collaboration work with local acute trust; HR review of
terms & conditions in li
htof NHS
ro
osals
Development of robust business plans to attract future
investment and income streams; levels of donatlons
monitored; strategy in place aligned to budget; stafflng
and volunteer resources maintalned.
Robust management systems In place with appropriate
levels of accountability and responsibility to meet the
requlrements. All staff are regularly trained in quality
standard care. Robust audit
ro
ramme is in
lace
Formal contracts in place; activity monltored and
reviewed to ensure we meet contractual obligatlons and
the need5 of the local ublic,
Fall in Voluntary Income
Loss of CQC Registratlon
NHS servi￿ Level Agreements and
Maintenan￿ of service delivery
Page 9 of 37

SAINT FRANCIS HOSPICE
TRUSTEES, REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
Fundraising approach and performance
The charity undertakes fundralslng artlvlty to Its supporters via direct mail, telephone, email, appeals,
fundraising events, stx)nsored events, weekly lottery. We are members of the Fundralslng Regulator and
fundraise in line with the Fundraising Code of Practice set by them.
Saint Francis Hosplce believes it has a legitimate interest in advising the local community about their local
hosp(￿ and the services available to them and the funding needed to support delivery of the services that
those under our care and their family or registered next of kin benefit from, as well as the wider community in
supwrting our charitable work. The organisation complies with the Fundraising Regulator's requirements and
provide a simple and robust way to stop communication5 that are no longer required.
Information about supporters 15 held Secu￿lY on our central communication database called ThankQ. ThankQ
is a Customer Relationship (CRM) Database that enables communications to be managed accordingly and
compliantly and holds other relevant Information about you that relates to any donations you have glven, any
fundraising support such as event partiapation and other detsils about your interactlon wlth the Hosplce.
A supporter Is defined as any individual (including organisation5, groups, businesses) who have made or
offered to make a financial donation or give support of any kind to Saint Franas Hospice. They may also te
people who have expressed an interest in supporting our work, have requested information from our
fundraising team, bought a raffle ticket or added to our supporter datsbase as legitimately interested people as
well as family next of kin who have experienced our care.
The types of information thal we may collert or hold on you for fundraising and markebng purposes include
name, address, contact detalls Including email and telephone where given, family link5 and relationship nature,
donation amounts, method of payment such as cash or direct debit, fundraising or commLJnication reason,
employment status where given or other communty and hospice links, commLJnlcation preferences to
understand 5UPPOrters better, or assist with analysis and understsnding of who our supporters are and why
they're interested in Saint Francis Hospice.
Full details can be found in our Privacy Policy, published on our webslte www.
riva
A total of 8 complaints (2021: 2) about fundralslng (derived from in ex￿55 of 100,000 communications) were
received in the year and all We￿ promptly resolved without the need for escalation to the regulator or the
Information Commissioner.
Page 10 of 37

SAINT FRANCIS HOSPICE
TRusfEEV REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
STRUCTURE, GOVERNANCE AND MANAGEMENT
Members of the Board of Trustees
Each voluntary member of the Board of Trustees (the governing bcKly) is a Trustee of the Charlty and a
Dlrector of the Company. They are elected by the guaranteeing Members. The Trustees Ilsted on page one
of the accounts were all Members during the pericKi from 151 April 2021 to the date of slgnlng these flnanclal
statements.
All Trustees are subjected to DBS checks, Durlng the year, the Ei)ard held four business meetings and the
Annual General Meeting on 19th October 2021.
Trustees are obliged to make formal declarations of interest at each quarterty governan￿ committee meeting
and at the Board of Trustees meeting.
The work and responslbllitles of the Board of Trustees is supported by three Trustee led governan
committees, which meet quarterly:
Finan￿, Audit & Investment Governance Committee
was chalred by Ean Gunn who has been a
Trustee Sin￿ 51h July 2019. This committee oversee5 the financial aspects of the Hospi￿, including
budget setting and monitoringi the investment portfolio performance and compliance with all legal and
statutory requirements including overseeing the audit and audit findings.
Corwrate Governance Committee - was chaired by Paul Gwinn who has been a Trustee slnce 2014.
The committee meets quarterly to oversee Health & Safety and Risk; Hurnan Resour￿lstaff1ng and
Equalities,. Non Clinical Complaints; Information GovernancelInformation Communications Technology,.
Estates and Facilities Management.
Clinical Governan￿ Committee- chalred by Dr Gurdev Saini who has been a Trustee Sin￿ 2010. This
committee meets quarterly to ensure that patients uslng hosplces service receive the highest possible
standards of safe, quality care and to review clinical performan￿ and clinical complaints and serious
untoward incidentslseriou5 drug Incidents. The Clinical Governance Committee will ensure that our
service users, volces are facllitated and heard and that our patients, and carers, experEnces infomi
our care and Servi￿ development
The Hospice provides Trustee indemnity insurance for the benefit of all Trustees.
Recrultmen¢ Appolntment and Inductlon of Trustees
A special Board sub-group (the Governan￿ Steerlng Group) Is charged with recruiting new Trustees, reviewing
each Trustee's training needs and ensurlng they are met. The sub-group also looks at the existing skill mix
within the Board to ensure there is a wide expertise profile. All new Trustees undergo an induction
programme based on the model recommended by Hospice UK, which involves structured training 5e55ions,
partlcipating in the Hospice's corporate induction programme and attendance at each of the three governance
committees. New Trustees also have an assigned mentor for this period.
The members of the Governance Steering Group formulate the Hosp1￿ Remuneration Committee who are
responsible for reviewing and ￿tting the senlor executlve team's pay arrangements.
Page 11 of37

SAINT FRANCIS HOSPICE
TRUSTEES REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
STRUCTURE, GOVERNANCE AND MANAGEMENT (continued)
Management structure
The day to day management of the Hospi￿ has b￿n delegated to a Senior executive team of seven, namely:
Chief Executive OffI￿r
Pam Court; Medical Director
Dr Corinna Mldgley; Director of Finance
Carole
Heinen; Director of Fundralsing and Marketing Jane Frame; Dlrector of Retail - Michelle Nicholls. Director of
Quality and Care and Support Services - Tes Smith and Dirertor of People and Culture - Jenni Aylen.
The Medlcal Dlrector, Dr Corinna Midgley; is part of the seconded consultant team from the local Acute Trus¢
Barkingi Havering and Redbridge University Hospitals NHS Trust who we work closely with.
Trading Company
A trading companyi Saint Francls Hospi￿ (Trading Company) Limited (a wholly owned subsidiary of the
Hospice) has Iken retalned for trade in new goods, administration of glft ald on charitable donation5 to the
shops and any other activity which is not deemed to be part of the Hospice's charitable activity. There are iwo
separate Company Directors for the trading company - Paul Gwinn and Peter Batt. There was no proflt from
the trading company tr) donate to the H05pice this year (2021: £1,122).
BOARD OF TRUSTEES. REsPONSIBfu￿Es
Our Trustees have overall control of our charity and are responsible for making sure the organisation is doing
what it was set up to do, Our Board of Trustees are also known as directors of Saint Francis Hospice for the
purpose of company law. Being a Trustee at our Hospi￿ means making decisions that will impact on people's
Iwes and really making a difference to our local communltles. Our Trustees have a breadth of skllls and
experien￿ which they use to support our charlty and achleve our aims.
This group are responsible for preparing the Trustees, Report and the financial ststements in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting
Prattl￿).
Company law requires the Board of Trustees to prepare financial statements for each financial year, which give
a true and fair view of the state of affairs of the company and of the incoming resources and application of
resources, including the income and exkEnditure of Saint Francis Hospice for that period, in this case 2021122.
Full detalls of all our current Trustee5 are available on our webslte h
www.sfh.or .
In preparing the financial statements, the Board of Trustees is required to'._
Select suitable accounting policies and then apply them consistenuy;
Observe the methods and principles in the Charitie5 SORP,.
Make judgements and estimates that are reasonable and prudent.
State whether UK Accounting 5tandard5 have been followed, subject to any materlal departures
disclosed and explained in the financial statements
Prepare the financial statements on the going concern basis unless it is inapproprlate to presume
that the company will continue in busSness
Page 12 of 37

SAINT FRANCIS HOSPICE
TRUSTEES. REPORT (continued)
FOR THE YEAR ENDED 31 MARCH 2022
BOARD OF TRUSTEES. RESPONSIBILITIES (continued)
The Board of Trustees Is responsible for keeping proper accounting records, which dlsclose, with reasonable
accuracy at any time, the finanaal position of the charitable company and enable it to ensure that the financial
statements comply with the Companies Act 2006. It is also responsible for safeguarding the assets
of the charitable company and hen￿ for taking reasonable steps for the prevention and detection of fraud and
other Irregularlties.
DISCLOSURE OF INFORMATION TO AUDITORS
In so far as the Board of Trustee5 is aware:
There is no relevant audlt Informatlon of whrch the charitable company's auditor Is unaware
The Board of Trustees has taken all steps that they ought to have taken to make themselves aware of
any relevant audit information and to establish that the auditor is aware of that Information.
AUDITORS
The Hospice's Auditors are HaySMaunty￿ LLP, 10 Queen Street Pla￿, London EC4R IAG.
Haysmacintyre, have been appointed by the Trustees as Group auditors. Haysmacintyre has signlfied thelr
willingness to continue in offitr and a resolution proposing their reappointment will be put to the forthcoming
Annual General Meetlng.
By order of the Board of Trustees
Peter Crutchett
{Chairman)
27th September 2022
Page 13 of 37

INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF
SAINT FRANCIS HOSPICE
Opinion
We have audited the financial statements of Saint Francis Hospi￿ for the year ended 31 March 2022
which comprise Consolidated Statement of Financial Artivities, the Group and Parent Charitable
Company Balance Sheets, the Consolidated Statement of Cash Flows and notes to the financlal
statements, including a summary of significant accounting policies. The financial reporting
framework that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard
applicable in the UK and Republic of Ireland (United Kingdom Generally AC￿pted Accounting
practi￿).
In our opinion, the financial statements:
give a true and fair view of the state of the group's and of the parent charitable company s
affairs as at 31 March 2022 and of the group's and parent charitsble company's net
movement in funds, including the income and expenditu￿, for the year then ended;
have been properly prepared in accordance with United Kingdom Generally AC￿pted
Accounting Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for oplnlon
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK))
and applicable law. Our responsibilities under those standards are further described in the Auditor's
responsibilities for the audit of the financial statements section of our report, We are independent of
the group in accordance with the ethical requirements that are relevant to our audit of the financial
statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilities in accordan￿ with these requirements. We believe that the audit evidence we have
obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going concern
basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to
events or conditions that, individually or collectively, may cast significant doubt on the group's ability
to continue as a going concern for a period of at least twelve months from when the financial
statements are authorised for Issue.
Our responsibilities and the responslbllltles of the twstees with respect to going concern are
described in the relevant sectlons of this report.
Other information
The trustees are responsible for the other information. The other information comprises the
information included in the Trustees. Annual Report and the Chairman's Report. Our opinion on the
financial statements does not cover the other information and, eX￿pt to the extent othemise
explicitly stated in our report, we do not express any form of assurance concluslon thereon.
In connertion with our audlt of the financial statements, our responsibility Is to read the other
information and, in doing so, consider whether the other information is materially inconsistent with
the financial statements or our knowledge obtained in the audit or othemise appears to be
materially misstated. If we identify such material inconsistencies or apparent material misstatements,
we are required to determine whether there is a material misstatement in the financial statements or
a material misstatement of the other information. If, based on the work we have performed, we
conclude that there is a material misstatement of this other information, we are required to report
that fact. We have nothing to report in this regard.
Page 14 of 37

INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF
SAINT FRANCIS HOSPICE
Opinlons on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Trustee5' Annual Report (which includes the strategic report and
the directors, report prepared for the purposes of company law) for the financial year for
which the financial statements are prepared is consistent with the financial statements; and
the strategic report and the directors, report included within the Trustees, Annual Report
have been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understsnding of the group and the parent charitable company
and its environment obtained in the course of the audit, we have not identified material
misstatements in the Trustees, Annual Report (which incorporates the strategic report and the
directors, report).
We have nothing to report in respert of the following matters in relation to whlch the Companies Act
2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kept by the parent charitable company; or
the parent charitable company financial Statements are not in agreement with the accounting
records and returns. or
certain disclosures of trustees, remuneration speofied by law are not made. or
we have not recelved all the Information and explanations we require for our audit.
Responsibilities of trustees for the financial statements
As explained more fully in the trustees, responsibilities ststement set out on page 12, the trustees
(who are also the direttors of the charitable company for the purposes of company law) are
responsible for the preparation of the financial statements and for being satisfied that they give a
true and fair view, and for such internal control as the trustees determine is necessary to enable the
preparation of financial statements that are free from material misstatement, whether due to fraud
or error.
In preparing the financial statements, the trustees are responsible for assessing the group's and the
parent charltable company's ability to continue as a golng concern, dlscloslng, as applicable, matters
related to going concern and using the going concern basis of accounting unless the trustees either
intend to liquidate the group or the parent charitable company or to cease opemtlons, or have no
realistic alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a
whole are free from material misstatement, whether due to fraud or error, and to issue an auditorfs
report that includes our opinion, Reasonable assurance is a high level of assuran￿, but is not a
guarantee that an audit conducted in accordan￿ with ISAS (UK) will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered
material if, individually or in the aggregate, they could reasonably be expected to Influen￿ the
economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misstatements in
respect of Irregularities, includlng fraud. The extent to whlch our procedures are capable of detettlng
irregularities, including fraud is detailed below:
Based on our understanding of the group and the environment in which It operates, we identified
that the principal risks of non-complian￿ with laws and regulations related to the Charity Act 2011,
Companies Act 2006, the Fundraising Regulator, Charity Commission and Care Quality Commission
(CQC), and we considered the extent to which non-compliance might have a material effect on the
Page 15 of 37

INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF
SAINT FRANCIS HOSPICE
financial statements. We also considered those laws and regulations that have a direct impact on the
preparation of the financial statements such as the Companies Act 2006, the Charities Act 2011,
FR5102, Charities Statement of Recommended practi￿ {SORP) and payroll tax.
We evaluated management's incentives and opportunities for fraudulent manipulation of the financlal
statements (including the risk of override of controls), and determined that the principal risks were
related to posting of inappropriate journal entries and management bias in certain accounting
estimates Audit procedures performed by the engagement team included:
Inspecting correspondence with regulators and tax authorities;
Discussions with management including consideration of known or suspected lnStsn￿S of
non-compliance with laws and regulation and fraud;
EvalLJating management's controls designed to prevent and detect irregularities;
Identifying and testing journals, in particular journal entries posted with a significant impact
to the net result or journals posted to accounts deemed higher risk; and
Challenging assumptions and judgements made by management in their critical accounting
estimates
Because of the inherent limitstions of an audit, there is a risk that we will not detett all Ir￿gu1a￿tle$,
including those leading to a material misstatement in the financial statements or non-complian
with regulation. This risk increases the more that compliance with a law or regulation is removed
from the events and transactions reflected In the financial ststements, as we will be less likely to
become aware of instances of non-compliance. The risk is also greater regarding irregularities
occurring due to fraud rather than error, as fraud involves intentional concealment, forgery,
collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located on the
Financial Reporting Council's website at: www.frc.or
auditorsres
onsibilities. This description
forms part of our auditor's report.
Use of our report
This report Is made solely to the charitsble company's members, as a body, in accordance with
Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we
might state to the charitsble company's members those matters we are required to state to them in
an Auditor's report and for no other purpose. To the fullest extent permitted by law, we do not
accept or assume responsibility to anyone other than the charitable company and the charitable
company's members, as a body, for our audit work, for this report, or for the opinions we have
formed.
Lee Stokes (Senior Statutory Auditor)
For and on behalf of Haysmacintyre LLP, Stat(Jtory Auditor
10 Queen Street Pla
London EC4R IAG
30 Sg*ekn- l(yi2
Page 16 of 37

SAINT FRANCIS HOSPICE
CONSOLIDATED STATEMENT OF FINANCIAL ACtIvrrIES
(including consolidated Income and Expenditure Account)
FOR THE YEAR ENDED 31 MARCH 2022
Unrestricted Restrtcted Endowment
funds
funds
funds
£OOO's
£OOO's
£OOO's
Total
2022
£ooo'
Total
2021
£OOO'$
Notes
INCOME FROM:
Donations and gifts
Legacies
3,800
1,794
92
3,892
1,794
5,936
2,027
Charltable actlvltle$:
servi￿ agreements with
Clinical Commi55ioning Group5
3,733
3,733
3,784
Trading Acttvities:
Shops
Education Centre
1,823
116
1,823
116
468
89
Investment Income and Interest
162
162
135
other income
252
252
118
Total income
11,680
92
11,772
12,557
EXPENDITURE:
Raising Funds:
Cost of operating shops
Fundraising and publicity
1,782
1,427
1,782
1,427
1,658
1,305
Charitable activities:
Hospice servi￿5
7,531
19
7,550
7,683
Total expendlture
10,740
19
10,759
10,646
Net income before
investment gains
73
1,013
1,911
Galns on investments
253
253
879
Net Income
1,193
73
1,266
2,790
Transfers between fund5
17,18
Net movement In funds
1,193
73
1,266
2,790
Reconciliation of funds:
Total Funds brought Fo￿ard
18,247
212
53
18,512
15,722
Total Funds carried fonmard
19,440
285
53
19,778
18,512
All Income and expenditure derive from continuing artlvlttes,
The accompanying notes from part of these financial statements.
The statement of financial activities Includes all galns and losses recognlsed in the year.
Full comparatlve flgures for the year ended 31 March 2021 are shown In note 25.
Page 17 of 37

SAINT FRANCIS HOSPICE
Company number: 1367828
CONSOLIDATED AND CHARITY BALANCE SHEETS
AS AT 31 MARCH 2022
Group
Company
2022
2021
£OOO'$
£OOO's
2022
£OOO's
2021
£OOO's
Notes
TANGIBLE ASSETS
Land and buildings
Other tangible assets
Investments
2,564
15
6,760
2,661
13
6,401
2,564
15
6,760
2,661
13
6,401
9,339
9,075
9,339
9,075
CURRENT ASSErs
Stocks
Debtors
Cash at bank and in hand
io
li
2,294
9,208
2,747
7,510
2,294
9,199
2,748
7,499
11,508
10,265
11,493
10,247
CREDITORS: amounts falling due
within one year
12
(1,069)
(828)
(1,072)
(828)
NET CURRENT ASSErs
10,439
9,437
10,421
9,419
NET ASSErs
19,778
18,512
19,760
18,494
RESTRICTED FUNDS:
Capitsl Funds
Endowment funds
Other Funds
Re5trirted funds
UNRESTRICTED FUNDS:
Designated funds
General funds
16
53
53
53
53
17
285
212
285
212
18
19
3,073
16,367
9,846
8,401
3,073
16,349
9,846
8,383
19,778
18,512
19,760
18,494
The financial statements were approved and authorised for Issue by the Board of Trustees on 27th Septemter
2022 and were signed on its behalf by..
P Crutchett (Chairman)
I Gunn (Tr
The acccmnpanylng notes form part of these financlal siatements.
The net income for the charity only for the year was £1,266,000 (2021: £2,790,000).
Page 18 of 37

SAINT FRANCIS HOSPICE
CONSOLIDATED CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2022
Notes
2022
£OOO's
2021
£OOO's
£OOO's
£OOO's
Net cash inflow from
operating activities
23
1,662
2,620
Investing actlvities
Dividends and interest from Investments
Sale of investments
Purchase of tangible fixed assets
Purchase of investments
162
1,222
120)
{1,328)
135
1,224
(1,830)
Net cash inflowl(outflow) from
investing activities
36
(471)
Change in cash and cash equivalents in
the reporting period
1,698
2,149
Cash and cash equlvalents at the
beglnnlng of the reporting period
24
7,510
5,361
Cash and cash equivalents at the end of
the reporting period
24
9,208
7,510
There Is no net debt In current or preceding year.
Page 19 of 37

SAXNT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2022
ACCOUNTING POLICIES
Basis of preparation of Group Financial Statements
The financial statements have been prepared in accordance with Accounting and Reporting by Charities,.
statement of Recommended Practi￿ applKable to charities preparing their accounts in accordance with
the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS102) (Second Edition
effective l January 2019) - (Charitles SORP {FRS102), the Financial RerKJrting Standard applicable in the
UK and Republic of Ireland {FRS102) and the Companies Art 2006.
Saint Francis Hospice meets the definition of a public benefit entty under FRS102, Assets arKI Liabilities
are Inltially recognised at historical cost or transaction value unless othernise ststed in the relevant
account policy note (s).
The fina￿la1 statements consolidate the results of the charity and Its wholly owned subsldlary Salnt
Francis Hospice (Trading) ￿Mited on a line by line basi5
Preparation of accounts on a golng concem basls
The Tru5tee5 consider that there are no materlal uncertainties about the Hospice's abllity to continue as a
going concern. The most signlficant area of uncertalnty is the level of income which needs to be raised
every year and is covered in more detail in the performan￿ and risk sections of the Trustee's report. The
review of the Hospice's financial position, reserves levels and future plans gives Trustees Confiden￿ that it
remains a going concern in eX￿s5 of 12 months from the date of approval of these financial statements.
Estirnation Uncertainty and Judgements
In the application of the accounting policies, Trtsstees are requlred to make Judgement, estlmates and
assumptions about the carrying value of assets and liabilities that are not readily apparent from other
sources. Actual results may differ from these estimates. The estimates and underlying assumptions are
reviewed on an on-going ba515, Revlslons to accountiThJ estimates are recognised in the period in which
the estimate Ss revised if the revislon affects only that period and future periods. In drawing this
concluslon, due consideration has a150 Iken gNen to the impact of the Covid-19 pandemic on the activities
of the charlty.
The most significant area of judgement and key a5sumption5 that affects item5 in the accounts Is the
estimation of income from legacies. The estimated value of each outstanding legacy at 31 March Ss
calculated in accordance with the principle5 set out in the Income sertlon below. Another slgnificant area
of assumption 15 in respect of depreciation of fixed assets, The rates of write down are shown in the
Tangible Fixed Assets note below. The Trustees are satlsNed that these write down rates are a reasonable
reflertion of the expert￿ u5eftJl Ilfe of the assets in each cLIss.
Income
l income including donations are recognised once the charity has entitlement to the income, it is
probably that income will be received and the amount of income receivable can be measured reliably.
Legacies are accounted for as income upon receipt or where the receipt of the legacy is probable; this will
be once confirmation has been received from the rep￿SentativeS of the estates that payment of the
legacy will made or propety transferred and once all condltlons attached to the legacy have LEen
fulfilled. Material legacies whlch have been notified but not recognlsed, as income in the Statement of
Flnancial ArtivlUes due to the amount receivable cannot be measured reliably are disclosed in a separate
note to the accounts with an estimate of the amount receivable.
ServKe agreement income is recognised as income in the period to which the income relates.
Investment incomefjs recogn15ed on a receivable basis On￿ the amounts can be measured rellably.
P￿Je 20 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
Accoup¥fiNG POLICIES (continued)
Goods Donated for Resale
Donated items of goods for resale are not included in the financial statements because the Trustees
consider it impractical to LE able to assess the amount of donated stocks. This is because there are no
systems in place to record these gcK)ds until they are sold. A stocktake would Incur costs to the Charity
which would far OU￿e1gh the benefits.
Expenditure
ExFenditure 15 accounted ftir on an accruals basis once there is an obligation to make a payment to a third
party, it is probable that settlement wlll required, and the amount of the obligation can be measured
reliably. Where posslble costs are allocated directly to main expenditure categorie5 of the SOFA, but
where this is not W)sSib￿ these are allocated on the bases set out in the note to the accounts,
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was Incurred.
Expenditure Is classified under the following heading5:
Costs of Raislng Funds comprise direct fundraising costs Incurred In seeklng donations, legacies and grants
from trusts, together with direct C05t5 assoaated wlth tradlng Income together with an allocation of
indirect support costs.
Expenditure on charitable activities includes the direct costs of prov￿Ing specialist palliative care and
support community ￿rVi￿5, research and other educational activities undertaken to further the purposes
of the charity, together with an allocation of indirect support costs.
Support costs are those costs which are necessary to the delivery of Hospi￿ servlces but are not part of
the direct costs of the expenditure categories in the SOFA. These relate to governan￿, premises,
catering, central administration, finan￿, tr and HR and Vehicles.
Tangible fixed assets and depreclatlon
Fixed assets are stated at cost less accumulated depreciation.
Depreciation Is calculated to write off the cost of fixed assets other than land on a stralght line basls over
their estimated useful lives. Fixed assets acquired at a cost of le5S than £5,000 are not capltslised but
shown as expenditure in the Statement of Financial Activities.
Freehold buildings
Fixtures, fittings & equipment
Motor vehicles
Leasehold improvements
20/0 on cost
250/0 Stralght line
250/0 Stralght line
pericKI of the lease
Investments
Investments include listed Investments. Listed investments are a fomi of basic finanaal Instrument and a
Initially shown in the financial statements at market value. They a￿ subsequently measured at their falr
value as at the balance sheet date using the closing quoted market price. Net gains and losses on the
SOFA represent realised and unrealised gains on investments, Realised gains or losses are cakulated
between sa￿5 proceeds and their opening carrying values or thelr purchase value if acquired subsequent
to the first day of the financial year. Unrealised galns or losses are Gilculated as the differen￿ between
the fair value at the year-end and their carrying value.
stock
Stocks of new goods a￿ stated at the lower of cost and net realisable value. Stocks of donated goods a
not Included In the financlal statements.
Page 21 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
ACCOUNTING POLICIES (contlnued)
Debtors
Debtors are recognised at the settlement amount due after taking into account ary dlscounts offered.
Prepayments are valued at the amount prepaid net of ary discounts due.
Cash and Bank
Cash at bank and cash in hand include5 cash and short term hlghly Ilquid Investments with a short
maturity of three months or less from the date of acquisitton or openlng the dewsit or similar account
Creditors and provisions
Creditors and provisions are recognised Whe￿ the charity has a present obligation resulting from a past
event that will probably result in the transfer of funds to a thlrd paty a￿1 the amount due to setue the
obligation can be measured or estimated reliably.
Fund accounting
Funds held by the charlty are elther:
Unrestrlcted general funds - these are funds which can be used In accordance with the charitsble object5
at the discretion of the Trustees.
Designated funds - these are funds set aside by the Trustees out of unrestricted general funds for the
specific purposes.
Restricted funds - these are funds that can only be used for particular ￿$trIcted purposes within the
objerts of the charity. Restrictions arise when speofied by the donor or when funds are raised for
particular restricted purposes.
Endowment funds - these are funds where the donor has requested that the initial donatDn rEmalns
intact.
Pensions
A defined contributbjn penslon scheme is in operation for the benefit of Its employees. The assets of the
scheme are held independently from those of the charity in an independently administered fund. The
pension costs charged in the financial statements represents the contributions payable during the year.
The majority of staff are members of elther the National Health servi￿ Pension Scheme ("the NHS
scheme,) or defined contribution schemes operated by the Charity. Contrlbutions are made by both
employees and employer. Although the NHS scheme is a defined benefit scheme, the nature of the
scheme is such that the Charity cannot identify its share of the scheme's underlying assets and liabilities.
In accordance wSth FRS102, payments to the NHS scheme have Iken treated in the same way as
contrlbutions to the defined contribution schemes and the payments made by the Charity are charged
against the proflts of the year in which they become payable.
The Hospi￿,5 employer contributlon to the NHS Pension Scheme is at a rate set by the Government
Actuary. The H05pice's employer contribution to defined contribution schemes Is in accordan￿ with the
rules of the scheme5 and where applicable auto*nrolment rules,
other employee benefits
Short term benefits including holiday pay are recognised as an expense In the peri￿ in which the seNKe
is received. Termination benefits are accounted for on an accrual basls and in line with FRS 102.
Financial Instruments
The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial Instruments are recognised at transaction value and subsequently measured
at their settlement value.
Page 22 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (contlnued)
FOR THE YEAR ENDED 31 MARCH 2022
Leasing commitments
Rental costs under operating leases are charged to the SOFA over the perlcxd of the lease.
DONATIONS AND GI￿$
2022
£OOO's
3,178
714
2021
£OOO'$
3,292
1,847
570
227
General donations
Hospice UK
HMRC Job Retention Scheme grant
Local Authority grants
3,892
5,936
The donation from Hosp1￿ UK, the HMRC Job Retention Scheme grant and the Local Authority grants are
a series of one-off receipts due to the Covid~19 pandemlc. Included in general donation5 are restriLted
donations of £92,000 (2021.. £184,000).
RESULTS OF RELATED ENTrrIES
(a) Net Income from tradlng activitles of subsidiary company
Salnt Fra￿lS Hospi￿ (Trading Company) Limited which 15 ￿gIstered In England and Wales, sells new
goods in the charity's shops. The tsxable profits of the company are donated directly to Saint Francis
Hospice. A summary of the trading results 15 shgwn below. There are no material changes in the
operatlng costs of the shops from those incurred last year.
Summary proflt and loss account
Total
2022
£OOO's
Total
2021
£OOO's
Turnover
Cost of new goods
14
(14)
(8)
Gross {loss}Iprofit
other operating costs
Amount donated to Saint Francis Hospi
(i)
Retalned in subsidiary company
The assets and liabilities of the company are:
Current assets
Creditors.. amounts falling due within one year
18
19
{1)
Total net assets
18
18
Aggregate share capital and reseNes
18
18
The Shops benefit from and gratefully acknowledge the unpald efforts of approximately 275 (2021: 420)
volunteers.
Page 23 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
(b} Net income from linked charity
Saint Francis Hospi￿ Development Trust is linked to Saint Francis Hospi￿ under a Uniting Direction issued
by the Charity Commission on 28 DecemtEr 2006. sin￿ that date there has been no income or
expenditure in Saint Franos Hospice Development Trust.
RESULTS OF THE CHAIUTY
As permitted by section 408 of the Companies Att 20D6, the Statement of Financial Activities and Income
and Expenditure Account for Salnt Francis Hospi￿ have not been included in these financial statements.
The ￿SuIts of the charlty, as disclosed on its Statement of Financial Activities LEfore consolitstion, show
totsl income of £11,758,000 (2021: £12,549,000), totsl expenditure of £10,745,000 (2021.. £10,638,000)
arKi inveslment gains of £253,00012021.' £879,000). Retained surplus for the year was £1,266,000 (2021:
£2,790,000).
EXPENDITURE
Cost of
operntlng
shops
£OOO's
Fundralslng
and
publicity
£OOO's
Hospice
services
£OOO's
Provision of Total
Governance
2022
£OOO's
£OOO's
Total
202X
£OOO'$
Dlrect ￿$ts
Staff costs
Nursing SUppl￿S
Catering
Cleaning
Travel
Support costs
772
850
6,048
143
205
64
43
55
7,725
143
205
76
72
7,760
185
116
49
iio
12
22
47
737
129
71
243
156
118
Premises
Other
Printingi Postage and
stationery
tr costs
Legal and professional
Audit and accountancy
Pepperell Education
Centre running costs
Depreciation
Dlrect marketing
appeals
Events
Lottery operations
Merchandise
other fundraising costs
other project costs
Governance Costs
reallocation
1,043
238
45
330
33
280
51
47
399
80
23
38
358
198
25
40
79
29
23
109
109
116
99
28
129
20
147
99
28
129
20
147
21
78
125
104
(i)
21
18
14
75
(107)
Total expendlture
1,782
1,427
7,550
10,759
10,646
pa￿ 24 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
EXPENDrruRE (Contlnued)
Support costs are allocated on the basis of estimated usage by the activity.
Governan￿ costs have been apportioned on the basis of stsff costs.
2021 COMPARATIVE
Cost of
operating
shops
£OOO's
Fundralsing
and
publlclty
£OOO's
H05pice
Provislon of Total
seNlces Governance
2021
£OOO's
£OOO's
£OOO's
Direct costs
Staff costs
Nursing supplies
Catering
Cleaning
Travel
Support costs
Utilities
Premises
other
Prlnting, postage and
stationery
tr costs
Legal and professK)nal
Audit and accourbtancy
Pepperell Educatlon
Centre running costs
Depreciation
Direct marketing
appeals
Events
Lottery otErations
Merchandise
other fundralsing costs
Other projett costs
Governance Costs
reallocatk)n
776
853
6,076
185
116
37
55
7,760
185
116
49
iio
12
33
li
59
356
141
99
1,043
238
687
57
27
251
187
38
358
198
25
36
71
li
116
116
78
78
125
125
104
104
(i)
(i)
14
li
66
(91)
Total expendFture
1,658
1,305
7,683
10,646
Page 25 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
2022
£OOO's
2021
£000'5
Governance Costs
Staff Costs
Legal and professlonal
Audit and accountancv
55
29
23
55
li
25
107
91
2022
£OOO's
2021
£OOO's
Net income for the year is stated after charging:
Auditor's ￿munerat￿)n - audit
Auditor's ￿MuneratIOn - other
Depwiatlon
Operatlng lease rentals- Land and buildings
18
18
109
610
116
569
STAFF COSTS
2022
Number
2021
Number
The average monthly number of full and part time employees durlng the
year was:
Direct patient servi￿$
Hospice administration
Fundralsinglpubllcity
Education servlces
Shops company staff
122
52
27
129
56
31
41
41
249
266
The full time equivalent at the year end was.,
Hospi￿ and Shops company staff
175
176
Employment cost$
Salaries
Social securlty costs
Pension costs
Other staff costs
6,151
534
530
130
6,213
514
539
56
7,345
7,322
Medical consultants
438
7,725
7,760
Page 26 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS {continued)
FOR THE YEAR ENDED 31 MARCH 2022
The number of staff paid over É60,000 during the year was..
The Group
2022
2021
No.
No.
The Company
2022
2021
No.
No.
£60,QOI - £70,000
£80,001 to £90,000
Senior Management Team remuneration total £532,570 (2021: £510,468) Includlng Pension & Employer
NI. Retirement benefits in respect of these employees totalled £49,302 (2021: £37,133).
The Hospi￿ also benefits from, and the Trustees gratefulty acknowledge, the inestimable value of the
unpaid efforts of the 619 volunteers who give freely of their time in a variety of ways covering a full
range of Hospice actlvities Includlng medlcal, nurslng, administration, fundraislng, shops, tran5POrt and
maintenance.
TRusfEES
None (2021.. none) of the Trustees were relmbursed (2021.. £nil) for travel expenses and conferen
fees incurred during the year. No Trustee received remuneration or any other benefits in either the
current or comparative year.
TANGIBLE FIXED ASSETS
The Hall land
and bulldings
£OOO's
other freehold
Property
£OOO's
Total
£OOO's
Land and buildings
Group and company
Cost
At l April 2021
Additions
Disposals
4,724
126
4,850
At 31 March 2022
4,724
126
4,850
Depreclatlon
At l April 2021
Charge for the year
Disposals
2,147
95
42
2,189
97
At 31 March 2022
2,242
44
2,286
Net book value
At 31 March 2022
2,482
82
2,564
At 31 March 2021
2,577
84
2,661
Freehold land and buildings have not been revalued. The Trustees conslder that there is no advantage
in obtaining a valuation as the properties are all exclusively used for charitable purposes.
Pa9e 27 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
TANGIBLE FIXED ASSETS (continued)
Leasehold
Improvement
£OOO's
Flxtures &
Fittings
£OOO's
Motor
vehicles
£OOO's
Total
£OOO's
other tangible fixed assets
Group and Company
Cost
At l April 2021
Additions
Dispc)sals
152
763
168
20
{74)
1,083
20
(74)
At 31 March 2022
152
763
114
1,029
Depreciation
At l April 2021
Charge for the year
Disposals
152
763
155
12
(68)
1,070
12
(68)
At 31 March 2022
152
763
99
1,014
Net book value
At 31 March 2022
15
15
At 31 March 2021
13
13
PagE 28 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
FIXED ASSET INVESTMENTS
2022
£OOO's
2021
£OOO's
Group and Company
Quoted investments
Market value at l April 2021
Additions at cost
Diswsals at opening book value
Net gains on revaluation
5,844
1,328
(1,0951
253
4,707
1,482
(1,224)
879
At 31 March 2022 - valuation
Cash with investment managers
6,330
430
5,8H
557
Market value at 31 March 2022
6,760
6,401
At 31 March 2022- hlstr)rlcal cost (Sncluding cash)
5,234
4,943
All investments are held in the United Kingdom and are valued at bid price. All investments are under the
management of Investec Wealth and Investment Limited.
Saint Francis Hostl￿ owns 100% of the ordinary Sha￿ capltsl of Saint Francis Hospi￿ cfrading
Company) Llmited, a company registered in England and Wales (see note 3a).
The hospice holds Investments In the Hosp1￿ Quality Partnershlp. The nomlnal value of the investment
was £10 at the time of its acquisition. The value of the Investment Is rK)t readily available or easlly
quantifiable and consequently, no valuation has t￿en included for this investment in these financial
statements.
10. STOCKS
Group
Company
2021
£OOO's
2022
£OOO's
2021
£OOO's
2022
£OOO's
New goods for resale
11. DEBTORS
Group
Company
2021
£OOO's
2022
£OOO's
2021
£OOO's
2022
£OOO's
Legacles receivable
Other debtors and prepayments
Amounts owed by trading subsidiary
1,021
1,273
966
1,781
1,021
1,273
966
1,781
2,294
2,747
2,294
2,748
Paye 29 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL sfATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
12.
CREDThORS: amounts falling due
within one year
Group
Company
2022
£OOO's
2021
£OOO's
2022
£OOO's
2021
£OOO's
Taxatlon and sodal security
Trade Creditors
Other creditors
Accruals
Deferred income {see below)
Amounts owed to trading subsldiary
200
176
152
493
48
140
171
100
383
34
200
176
152
493
48
IÈ
171
loo
383
34
1,069
828
1,072
828
Movements in deferred income.,
Group and Company
£OOO's
£OOO's
Deferred income at l April
Applied during the year
Released during the year
34
48
(34)
26
34
(26)
Deferred income at l March
48
34
13.
PENSION AND OTHER POST-RETIREMENT BENEFIT COMMThMENTS
The Hosplce operates a deflned benefit scheme for stsff previously employed within the National Health
SeNice. The contributions are determlned at a rate set by the Government Artuary on the basis of
periodic valuations. The employers contrlbution rate for the year was 14.38%. The ￿nSIon cost for the
year was £191,556 (2021: £207,380).
The Hospi￿ operates a defined contribution pension scheme for those Membe￿ of staff not Included In
the NHS Superannuation Scheme. The assets of the scheme are held separately from those of the
Hosplce in a fund administered by Aviva. The employers contribution rate was between 6.5 % and 8.50kn,
depending on the employee's contrfbution. The pension costs represent contributions paYa￿￿e by the
Hospice for pension and death in service LEnefits, which amounted to £338,243 (2021: £331,316).
14. FUNDS
Unrestrirted
£OOO's
Restrl¢ted Endowment
£OOO's
£OOO's
Total
£OOO's
Group
At l April 2021
Net movement in funds
18,247
1,193
212
73
53
18,512
1,266
At 31 March 2022
19,440
285
53
19,778
Company
At l April 2021
Net movement in funds
18,229
1,193
212
73
53
18,494
1,266
At 31 March 2022
19,422
285
53
19,760
P￿Je 30 of 37

SAINT FIiANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
14.
FUNDS (Continued)
2021 Com
ratives
Unrestricted
£OOO's
Restricted Endowment
£OOO's
£OOO's
Total
ÉOOO'S
Group
At l April 2020
Net movement in funds
15,541
2,706
128
84
53
15,722
2,790
At 31 March 2021
18,247
212
53
18,512
Company
At l April 2020
Net movement In funds
15,523
2,706
128
84
53
15,704
2,790
At 31 March 2021
18,229
212
53
18,494
15. COMPANY STATUS
The charity is a company limited by guarantee. In the event of the charity being wound up, each member
guarantee5 the maximum sum of £20, At the year end the￿ were 26 guaranteeing members.
16. ENDOWMENT FUNDS
2022
£OOO's
2021
£OOO's
Group and company
Balance at l April 2021
Income
53
53
53
53
Expenditure
Balan￿ at 31 March 2022
53
53
These funds represent donatk)ns wherE the donors requested the capital remalns Intsct and the income
be used for speafic purFY)ses.
17. RESTRICTED FUNDS
The income funds of the charity include restricted funds hekl on trust for specific purposes:
Balance
l April 2021
£OOO's
Balance
31 March 2022
£OOO's
Income
£OOO's
Expenditure
£OOO's
Transfers
£OOO's
Group and company
Kay Julia Miller Trust
Family Support
Children In Need
Orangeline
Young Adult Transition
Group
Ipu
Covld Bereavement
others
58
li
15
72
58
26
15
72
16
(i)
12
13
{2)
(3)
(12)
(i)
18
22
14
60
12
26
30
31
212
92
(19)
285
Page 31 of 37

SAINT FRANCtS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (contlnued)
FOR THE YEAR ENDED 31 MARCH 2022
Balance
l April 2020
£OOO's
Balance
31 March 2021
£OOO's
ratives
Income
£OOO's
Expenditure
£OOO's
Transfers
£OOO's
Group and company
Kay Julia Miller Trust
Family Support
Children In Need
Orangeline
Young Adult Transition
Group
Ipu
Others
58
58
li
15
72
(2)
(43)
(70)
40
122
18
20
15
19
28
(6)
(17)
12
13
31
li
128
184
(138)
38
212
Children in Need funding has enabled our Child & Famlly Therapists to support children of those under
Saint Francis Hospice care with pre and post bereavement.
Orangeline offers support for people who experience isolation and loneliness and has been funded
specificalty by a"Big Lottery" grant.
Kay Julia Mlller Trust Fund is a bequest re￿iVed to run Pemberton pla￿ which will be a multi user facility
supporting people to enjoy complementary therapies, creative theraples, physlotherapy, artlve groups,
breathe easy groups, and social groups.
Family support restricted funds are donations received specifically for helping and supporting families and
young chlldren,. included the grant received from Children in Need.
Young Adult Transition Group rep￿sent donations towards supporting young adults and their families
The IPU Fund represents donations received for purchasing specialist equipment for our Inpatient Unit.
Other Restricted Funds other donations where the donors have restricted the use of the money.
The Covid Bereavement funding r￿5Ved durfng covld to supwrt people who identify themselve5 a5
affected by covid related death, so that the Hospi￿ is able to support people outside of our normal cohort.
The transfers were to account for restrirted inc(Kne and expendlture, which had occurred in the prior year
but accounted for as unrestrirted.
18. DESIGNATED FUNDS
The income funds of the charity include the following deslgnated funds which have been set ￿kie out of
unrestricted funds by the Trtsstees for specific purposes:
Balance
l April 2021
£OOO's
Balance
31 March 2022
£OOO's
Income
£OOO's
Expenditu
£OOO's
Transfers
£OOO's
Group and company
Contingency fund
Fixed Asset fund
Site Development fund
Digitsl Strategy fund
Development Reserve fund
Budget fund
Hall Works fund
Estate Repairs fund
5,022
2,674
115
58
181
1,660
136
(5,022)
14
(115)
115
(181)
(1,660)
(109)
2,579
(53)
120
136
238
(2)
240
9,846
(164)
(6,609)
3,073
Page 32 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (contlnued)
FOR THE YEAR ENDED 31 MARCH 2022
18. DEsfGNATED FUNDS (CONTINUED)
Balan
l April
2020
£OOO's
Balance
31 March
2021
£OOO's
2021 Com
Income
Expenditure
Transfers
£OOO's
£OOO's
£OOO's
Group and company
Contingency fund
Fixed Asset fund
Site Development fund
Storm Appeal fund
Icr Dlgltal Strategy fund
Development Reserve
fund
Budget fund
Hall Works fund
5,022
2,790
158
58
5,022
2,674
115
(116)
(43)
[58)
58
58
181
1,660
505
181
1,660
136
50
{388)
(31)
10,374
50
(547)
(31)
9,846
The Contingency fund was set up to ensure that Saint Franci5 H05pice can continue to function without
fluttuatlons In Its servi￿$ to the community. It Is Intended that thls fund Is bullt up to align with the
d)ariVs reserves pollcy of mèlntalnlng fr￿ resetves equlvalent to tsvelve nKJnths' operating costs.
The Fixed Asset Fund represents the net bcK)k value of ffixed assets, exduding amounts funded from
restricted income.
site Devekjpment fund represents money received from the disposal of propertEs set aside to maintain
and develop properties owned by the hospi
The Storm Appeal fund wa5 set up to set asKie fijnds to repair the damage caused to the hospi￿ property
following a storm in 2014. Subsequenuy the balance will be used to fund some further repalrs to the
Hospi￿ propety. The fund was closed In during the 202012021 financlal year.
The I￿ Digital Strategy Funds were set up to support a more agile and creative approach to the way
SeNi￿S are delivered going fomard.
The Development Reserve Fund is held to'pump prime. service development; inccffie Streams in line with
strategy and to facilitate servi￿ Pilots.
The Budget fund was set up in 2019 to absorb deficits antlcipated to occur based on the charlty's three
year strategic plan.
The Hall Works fund represents money designated to meet substantial heating and window repla￿ment
project costs.
Page 33 0137

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
19. ANALYSIS OF NET ASSETS BEtWEEN FUNDS
Endowment
funds
Other
restrlcted
funds
£OOO's
Unrestrirted Unrestricted
Funds
Funds
(General) (Deslgnated}
£OOO's
£OOO'$
Total
£OOO's
£OOO's
Group
Tangible fixed assets
Investments
Other net assets
2,579
2,579
6,760
10,439
6,760
9,607
53
285
494
Total net assets
53
285
16,367
3,073
19,778
Company
Tangible fixed assets
Investments
other net assets
2,579
2,579
6,760
10,421
6,760
9,589
285
494
Total net assets
53
285
16,349
3,073
19,760
Endowment
funds
Other
restrirted
funds
£OOO's
Unrestricted Unrestricted
Fund5
Funds
(General) (Designated)
£OOO's
£OOO's
2021 Com
ratl
Total
£OOO's
£OOO's
Group
Tangible fixed assets
Investments
Other net assets
2,674
6,401
771
2,674
6,401
9,437
53
212
8,401
Total net assets
53
212
8,401
9,846
18,512
Company
Tangible fixed assets
Investments
other net assets
2,674
6,401
771
2,674
6,401
9,419
53
212
8,383
Total net assets
53
212
8,383
9,846
18,494
Page 34 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
20.
COMMITMENTS UNDER OPERATING LEASES
At the year end, the charity and group were committed to make the following payments in total in respect
of operating leases.
Land and bulldings
2022
2021
£OOO's
£OOO's
Other
2021
£OOO's
2022
£OOO's
Expiry date,.
Within one year
Between two and flve years
In over ffive years
580
1,413
448
601
1,796
722
12
21
12
2,441
3,119
21
33
The rents Payab￿ under these leases in respect of land and buildings all relate to shop operatlons and are
subject to renegotiation at various times.
21. FINANCIAL INSTRUMENTS
2022
£OOO's
2021
£OOO's
Financlal assets
Financial assets measured at falr value through profft or loss
9,208
7,510
Financial liabilities
Financial liabilities measured at amortised cost
669
554
Flnanclal assets measured at fair value through profit or loss comprise funds in bank current accounts.
Financial liabilities MeaSu￿d at amortised cost comprise trade creditors and accruals at the balance sheet
date.
22.
RELATED PARTIES
The company has taken advantage of the exemptions conferred by Sectlon 33 of FRS 102 ~ Related Party
Transactions,. not to disclose transactions be￿een the hospice and its wholly owned subsidiary,
There were no other rekited party transactions in the year (or prior year).
Page 35 of 37

SAINT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
RECONCILIATION OF CHANGES IN RESOURCES TO NET CASH INFLOWIIOUTFLOW) FROM
OPERATING ACTivrriES
2022
£OOO's
2021
£OOO's
Net income for the reporting period (as
per the statement of financial activities)
1,266
2,790
Adjustrnents for:
Depreaation of tangible fixed assets
(Galns)110sses on inve5trnents
Dividends and Inte￿$t from Investrnents
(Increase)/decrease In st(Kk
(Profit)Iloss on sale of fixed asset
Decreasel(increase) In debtors
Increasel(decrease) in creditors
109
(253)
(162)
116
(879)
(135)
(4)
453
241
489
243
Net cash provided byl(used in) operating activities
1,662
2,620
24. ANALYSIS OF CASH
EQUIVALENTS
AND CASH
2022
£OOO's
2021
£OOO's
Cash in Hand
Noti￿ deposits
296
8,912
465
7,045
Total fdsh and cash equivalents
9,208
7,510
Analysls of the balance$ of cash a5 shown in the balance $heet
Change In year
2022
2021
£OOO's
£OOO'$
2022
£OOO's
2021
£OOO's
Saint Francis Hospi
9,206
7,499
1,707
2,208
Saint Francis Trading (Company) Limited
li
(9)
(59)
9,208
7,510
1,698
2,149
Page 36 of 37

SATNT FRANCIS HOSPICE
NOTES TO THE FINANCIAL STATEMENTS (continued)
FOR THE YEAR ENDED 31 MARCH 2022
25.
COMPARATIVE CONSOLIDATED STATEMENT OF FINANCIAL ACTIvrrIES (2021):
Unrestricted
funds
£OOO's
Restricted
funds
£OOO's
Endowment
fund5
£ooo'
Total
2021
£OOO's
INCOME FROM:
Donations and gifts
Legacies
5,752
2,027
184
5,936
2,027
Charitable actlvities:
servi￿ agreements with
Clinical Commlssionlng Groups
3,784
3,784
Trading Activities:
Shops
Education Centre
468
89
468
89
Investment Income and Interest
135
135
Other Income
118
118
Total income
12,373
12,557
EXPENDITURE:
Raising Funds..
Cost of operating shops
Fundraising and publicity
1,658
1,305
1,658
1,305
Charitable activitie$:
Hospi￿ servi￿$
7,545
138
7,683
Total expendlture
10,508
138
10,646
Net incomel{expenditure) before
investment gainsl(losses)
1,865
46
1,911
Gains/(105ses) on investments
879
879
Net Income
2,744
46
2,790
Transfers between funds
{38)
38
Net movement in funds
2,706
84
2,790
Reconciliation of funds:
Total Fund5 brought FoNard
15,541
128
53
15,722
Total Funds carried forward
18,247
212
53
18,512
Page 37 of 37