
## **Trustees’ Annual Report for the period** 

## **From 1.6.23                  Period start date   To   31.5.24 Period end date** 

## **Charity name:Crossways Counselling Service** 

## **Charity registration number:275053** 

## **Objectives and Activities** 

|**tives and Activities**|||
|---|---|---|
||SORP<br>referenc<br>||
|Summary of the purposes<br>of the charity as set out in<br>its governing document|~~e~~<br>Para<br>1.17|To address the need for an affordable counselling<br>service in Haslemere and the surrounding areas.<br>To provide professional confidential counselling<br>services for adults, couples, and young people<br>(aged 11-18) who are living with stress,<br>redundancy or work related issues, relationship<br>difficulties, bereavement and loss, depression,<br>anxiety or confusion and abuse. To offer ongoing<br>training to its own counsellors and to others in the<br>area and to provide advice and training to pastoral<br>care teams locally.|





||Summary of the main<br>activities in relation to<br>those purposes for the<br>public benefit, in<br>particular, the activities,<br>projects or services<br>identified in the accounts.<br>Para<br>1.17 and<br>1.19<br>Crossways counselling service provides over 1600<br>counselling sessions per year with qualified and<br>trained counsellors for adults over the age of 18,<br>couples and young people (11-18) as well as<br>offering advice on appropriate referrals where<br>necessary<br>Crossways provides ongoing training and<br>fortnightly clinical supervision for its counsellors<br>who are all trained professionals.<br>Undertaking Fundraising events and activities to<br>raise money for and awareness of our service.<br>Fostering a close working relationship with local<br>GP surgeries and other agencies.<br>Active member of the British Association for<br>Counselling and Psychotherapy – we adhere to<br>and abide by its ethical framework for good<br>practice.<br>Many of our staff, including our counsellors, work<br>without payment in order to support and reduce<br>the running costs of this service.<br>Statement confirming<br>whether the trustees have<br>had regard to the<br>guidance issued by the<br>Charity Commission on<br>public benefit<br>Para<br>1.18<br>Crossways provides affordable and accessible<br>counselling for all. Clients are assessed and seen<br>quickly  and the cost is tailored to what they can<br>afford. The current high demand for counselling<br>is as a result of the rise in mental health, stress and<br>relationship issues.Many people cannot obtain<br>counselling without our support due to cost and<br>long NHS waiting times.|
|---|---|





## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

SORP reference Para 1.38 Policy on grant making Para 1.38 Policy on social investment including program related investment Para 1.38 Contribution made by volunteers Other 

## **Achievements and Performance** 

SORP reference 



|Summary of the main<br>achievements of the<br>charity, identifying the<br>difference the charity’s<br>work has made to the<br>circumstances of its<br>beneficiaries and any<br>wider benefits to society<br>as a whole.|Para 1.20|The provision of over 1600 counselling sessions<br>Successful fundraising activities ensuring we can<br>continue to operate for a further year including the<br>receipt of several grants<br>Training and teaching sessions on a variety of<br>subjects including mental illness and attachment<br>and shame<br>An agreement to be able to work from a permanent<br>base with dedicated rooms on completion of<br>building works.This will allow us greater<br>flexibility to expand and improve our services|
|---|---|---|



## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

|Achievements against<br>objectives set|Para 1.41||
|---|---|---|
|Performance of<br>fundraising activities<br>against objectives set|Para 1.41||
|Investment performance<br>against objectives|Para 1.41||
|Other|||





## **Financial Review** 

|Review of the charity’s<br>financial position at the<br>end of the period|Para 1.21|The accounts show an operating surplus for the<br>year to 31st May of £6,054. In addition the charity<br>receives a small amount of income from an<br>original trust and this year that was £2,131 of<br>dividends and interest leading to a final surplus of<br>£8,185. This was largely due to some larger sized<br>grants received during the year. Of the annual<br>expenditure of £32,679 client contributions<br>amounted to £9,496, the rest of the income<br>coming from donations from churches and<br>individuals and grants from trusts and other<br>organisations.|
|---|---|---|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|Our policy is to have six months of expenditure in<br>reserves. This is to ensure that clients are able to<br>continue their counselling without abrupt<br>termination.|
|Amount of reserves held|Para 1.22|Useable reserves as at 31.5.2024:   £62,223|
|Reasons for holding zero<br>reserves|Para 1.22||
|Details of fund materially<br>in deficit|Para 1.24||
|Explanation of any<br>uncertainties about the<br>charity continuing as a<br>going concern|Para 1.23||



## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

The charity’s principal sources of funds Para 1.47 (including any fundraising) 



||Investment policy and<br>objectives including any<br>social investment policy<br>adopted<br>Para 1.46<br>A description of the<br>principal risks facing the<br>charity<br>Para 1.46<br>Other|
|---|---|





**Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing<br>document<br>(trust deed, royal charter)|Para 1.25|Constitution|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|Association with aim to move to CIO status|
|Trustee selection methods<br>including details of any<br>constitutional provisions<br>e.g. election to post or<br>name of any person or<br>body entitled to appoint<br>one or more trustees|Para 1.25|Appointed by existing trustees|



## **Additional information (optional)** 

You may choose to include further statements where relevant about: 

|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para 1.51||
|---|---|---|
|The charity’s<br>organisational structure<br>and any wider network<br>with which the charity<br>works|Para 1.51||
|Relationship with any<br>related parties|Para 1.51||
|Other|||





## **Reference and Administrative details** 

|Charity name|Crossways Counselling Service|
|---|---|
|Other name the charity<br>uses|N/a|
|Registered charity<br>number|275053|
|Charity’s principal<br>address|PO Box 160, Haslemere,  Surrey  GU26 6YE|
|||





## **Names of the charity trustees who manage the charity** 

||**Trustee name**|**Office (if any)**|**Dates acted if not**<br>**for whole year**|**Name of person (or**<br>**body) entitled to**<br>**appoint trustee (if any)**|
|---|---|---|---|---|
|1<br>2<br>3<br>4 <br>5 <br>6 <br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|Dr Simon<br>Dunbar||||
||Mrs Carol<br>Keith||||
||Rev J Manley-<br>Cooper||||
||Mr J Robson||||
||Mrs T Trollope||||
||Mrs A White||||
||Rev  Canon D<br>Wilbrahim|Chair|||
||Mr J Robini||Elected 29/11/23||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||





## Corporate trustees – names of the directors at the date the report was approved 

**Director name** Mrs J Saunders 

Name of trustees holding title to property belonging to the charity 

|**Trustee name**|**Dates acted if not for whole**<br>**year**||
|---|---|---|
|No property owned|||
||||
||||
||||
||||
||||





## **Funds held as custodian trustees on behalf of others** 

> Description of the assets N/A held in this capacity Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from the charity’s own assets 

## **Additional information (optional)** 


**----- Start of picture text -----**<br>
          Names and addresses of advisers (Optional information)<br>Type of  Name Address<br>advise<br>r<br>Name of chief executive or names of senior staff members<br>(Optional information)<br>**----- End of picture text -----**<br>


## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 



Other optional infonnation

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees** 


**----- Start of picture text -----**<br>
Signature(s)<br>Full name(s) Simon  Dunbar<br>Secretary, Chair, etc)    Position (eg  [Chair] Appointed chair 5/2/25<br>Date<br>12/3/25<br>**----- End of picture text -----**<br>




**CROSSWAYS COUNSELLING SERVICE Registered Charity No. 275053** 

## **Accounts** 

**for the Year Ended 31 May 2024** 



## **CROSSWAYS COUNSELLING SERVICE** 

## **Registered Charity No. 275053** 

**Trustees** 

**Address:** 

**Accountants:** 

Dr S Dunbar Mrs C Keith Rev J Manley-Cooper Mr J Robson Mrs T Trollope Mrs A White Canon D Wilbraham 

Crossways Counselling Service PO Box 160 Haslemere GU26 6YE 

Anthony Kelly FCA Independent Examiner 2 Woodberry Close Chiddingfold Godalming Surrey GU8 4SF 

Page 1 



## **CROSSWAYS COUNSELLING SERVICE** 

## **Registered Charity No. 275053 Income & Expenditure Account - Year Ended 31 May 2024** 

|**Operating**<br>**Account**<br>**RECEIPTS**<br>**Grants and donations:**<br>Churches<br>4,956<br>Grant Making Trusts<br>17,000<br>Miscellaneous<br>6,532<br>_____<br>_____<br>28,488<br>_____<br>**Other receipts:**<br>Client Fees<br>9,496<br>Dividends<br>-<br>Bank interest<br>749<br>_____<br>10,245<br>_____<br>**Total income**<br>38,733<br>_____<br>**EXPENDITURE**<br>**Direct charitable expenditure**<br>Supervision fees and intakes<br>7,383<br>Travel costs<br>1,363<br>Insurance<br>829<br>Professional Subscriptions<br>250<br>______<br>9,825<br>_____<br>**Other expenditure**<br>Directors’ fees<br>9,905<br>Accountancy fees<br>1,005<br>Staff training<br>1,522<br>Rent<br>8,208<br>Publicity<br>563<br>Postage and stationery<br>114<br>Telephone<br>817<br>Independent examiner’s fees<br>320<br>Miscellaneous costs<br>400<br>_____<br>22,854<br>_____<br>**Total expenditure**<br>32,679<br>_____<br>**Net (deficit)/surplus for the year**<br>6,054<br>|<br> <br> <br> <br> <br> <br> <br> <br> <br>|**2024  **<br>**Trust**<br>**Fund**<br>**Total**<br>-<br>4,956<br>-<br>17,000<br>-<br>6,532<br>_____<br>_____<br>-<br>28,488<br>_____<br>_____<br>-<br>9,496<br>1,934<br>1,934<br>197<br>946<br>_____<br>_____<br>2,131<br>12,376<br>_____<br>_____<br>2,131<br>40,864<br>_____<br>_____<br>-<br>7,383<br>-<br>1,363<br>-<br>829<br>-<br>250<br>_____<br>_____<br>-<br>9,825<br>_____<br>_____<br>-<br>9,905<br>-<br>1,005<br>-<br>1,522<br>-<br>8,208<br>-<br>563<br>-<br>114<br>-<br>817<br>-<br>320<br>400<br>_____<br>_____<br>-<br>22,854<br>_____<br>_____<br>-<br>32,679<br>_____<br>_____<br>2,131<br>8,185<br> <br>|**2023**<br>**Total**<br>5,253<br>14,604<br>4,800<br>24,657<br>_____<br>10,753<br>1,926<br>323<br>_____<br>13,002<br>_____<br>37,659<br>_____<br>6,005<br>905<br>781<br>240<br>_____<br>7,931<br>_____<br>10,950<br>1,633<br>3,510<br>8,408<br>780<br>49<br>785<br>305<br>964<br>_____<br>27,384<br>_____<br>35,315<br>_____<br>2,344<br>|
|---|---|---|---|



**CROSSWAYS COUNSELLING SERVICE Registered Charity No. 275053 Balance Sheet – 31 May 2024** 

Page 2 



|**2024**<br> <br>TRUST INVESTMENTS<br>3,536.17 Charities Official Investment Fund –<br>Income shares at cost (market value at 31.05.24-£ 70,565)<br>5,045<br>_____<br>**CURRENT ASSETS**<br>Trust Instant Savings account<br>14,165<br>Trust COIF deposit account<br>7,687<br>Bank current account<br>5,052<br>32 day notice account<br>20,614<br>195 day Term account<br>15,000<br>COIF deposit account – ordinary fund<br>15<br>______<br>______<br>62,533<br>**CURRENT LIABILITIES**<br>Accrued expenses<br>(310)<br>----------<br>62,223<br>______<br>67,268<br>______<br>**REPRESENTED BY:**<br>TRUST CAPITAL ACCOUNT<br>5,000<br>______<br>TRUST INCOME ACCUNT<br>Balance at 1 June 2023<br>30,338<br>Surplus for the year<br>2,131<br>______<br>32,469<br>______<br>TRUST FUND at 31 May 2024<br>37,469<br>______<br>______<br>OPERATING ACCOUNT<br>Balance at 1 June 2023<br>23,565<br>Surplus for the year<br>6,054<br> <br>_____<br>Balance at 31 May 2024<br>29,619<br>______<br>ORDINARY FUND<br>Balance at 1 June 2023 & 31 May 2024<br>180<br>______<br>67,268<br>______<br>______<br>**Signed on behalf of the Trustees:**<br>**Signed by Treasurer:**|**2023**<br>5,045<br>_____<br>17,034<br>7,316<br>19,738<br>10,235<br>-<br>15<br>54,338<br>(300)<br>----------<br>54,038<br>______<br>59,083<br>______<br>5,000<br>______<br>28,193<br>2,145<br>______<br>30,338<br>______<br>35,338<br>23,366<br>199<br>______<br>23,565<br>______<br>180<br>______<br>59,083|
|---|---|



Canon D Wilbraham (Chair of Trustees) Helen Mitchell ACA (Treasurer) 

## **Independent Examiner’s Report to the Trustees of CROSSWAYS COUNSELLING SERVICE** 

I report on the accounts of the Service for the year ended 31 May 2024 which are set out on pages 2 to 3. 

Page 3 



## **Respective responsibilities of trustees and examiner** 

As the charity’s trustees you are responsible for the preparation of the accounts; you consider that the audit requirement of section 144 (2) of the Charities Act 2011 (the Act) does not apply and that an independent examination is needed.  It is my responsibility to examine the accounts (under section 145 of the Act), to follow procedures laid down in the General Directions given by the Charity Commissioners under section 145(5)(b) of the Act and to state whether particular matters have come to my attention. 

## **Basis of independent examiners’ report** 

My examination was carried out in accordance with the General Directions given by the Charity Commissioners.  An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records.  It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a “true and fair view” and the report is limited to those matters set out in the statement below. 

## **Independent examiners’ statement** 

In connection with my examination, no matter has come to my attention: 

1. which gives me reasonable cause to believe that in any material respect the requirements 

   - to keep accounting records in accordance with section 130 of the 2011 Act; and 

   - to prepare accounts which accord with the accounting records and to comply with the accounting requirements of the 2011 Act 

have not been met; or 

2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

Anthony Kelly FCA Independent Examiner 2 Woodberry Close Chiddingfold Godalming Surrey GU8 4SF 

Date: 

Page 4 



Independent Examinees Report to Trustev5 of
CROSSWAYS COUHSELLING SERVICE
I rwrt on thp. ol Ser41rx year enth￿ 31 May 2024 whKh arp set o￿t pagos 2 to 3.
chafty's iTuslve% you aro resw>nsit￿e for the P￿parat￿n ol Ihp. .wunts. considor thAt the a￿111
requiremonl of $Lr.I￿jn 144 121 vf the Charrtics kl ￿17 (the Act) (k￿8 Th)t apply Ar¥1 Ihat an Int￿[￿ndent
exominatson r￿d￿J. n is rny r￿nS￿)ll11Y lo exami￿ the accounts {urMJc'r 145 ol the Aal. lo ICAI
prcthjures la￿ down in Gp.neral DIre¢kn￿ given by Ilw Charity commL%SMY￿s S•￿70￿ 145I5)Ib} of
Iho Act and lo rlalo ￿tsther parhctdor rnthterg have (xjnw to my attent￿L
Basis of independènt ¢xaffurbEf5' report
My 0xaminat￿l was ￿rr￿j (xsl in awdancE with Ihe fknerdl IJrecic￿￿ qlven by ￿ Charity
Corninissjorws. An exarNnakn in(*Jdcs d fE.awiew arxxwnting rocorrjs kp.pt by tho ch• aThJ a
r£JMpari￿7 u( the prewled wrth those records. 11 alvb indudos consideration ol ary unusual
or discbsure5 in Ihe a#(￿nIS. 3n¢J ￿1￿9 oxpl*naiions Irom yw as tsu¥lL)es corwning any riwtters
The l￿de(￿ke[l ¢Ju ml provi(￿ al thp. ev1(*r￿￿ Ihdl WOLld bc r￿uirP￿ in on audit. 3rKJ
c9n5￿uCftuy no opinion 1$ 9ivon ￿ to wtL.Ilivr thp ac(£wnts present a and far vth¥" a￿1 Ihe ret(*l is
limrlcd to Ihckw. rrk4tters sci oul in Ihe staiorT*nl iEkhv
In ¢xMTrxtson exaffl¢natK)n. no has CO￿ to my attentson"
t*th reasonajie ￿uSe lo ttwt in any Thrdlerial ￿SPeCt requir￿￿LS
to keep rowrds w ac¢xYdar* se(Aty 130 01 the ￿)17 prt:
lo prp.pare a(£Ounts whith a(yayd with acttsjntsry wrds arKI to comtly v•ith the *courting
feqUWerr￿tr of the 2011 A
to whth. In my opinKin. attthion should be (trawn in crder lo enth a un(k*5tsThJing d the
a￿(#￿n￿ io be reac*ca.
Anthony Kclty FCA
IndeFendcnt Exarrri
2 ￿￿jb¢rry
ChirkJiThJfold
SLffrey
Gu8 4SF
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