Statement of Accounts for the Year Ended 31SI March 2025 for A e Concern Bude and District Re istered No. 274818 Age Concern Bude and Distrlct Statement of Accounts For the Year Ended 31. March 2025 Index PAGE TnJstees Annual Report Receipts and Payments Accounts ststemenl of Assets Detailed Receipts and Payments Accounts Independent Examiner's Report A e Concem Bude and Distrlct Trustees Annual Re ort For the Year ended 31st March 2025 Age Concern Bude and DislricL 5 Princes Street, Bude, Comwall EX23 BAT is an unincorporated charitable association and is fegislered with the Charsty Commissioners {No 2746181. is governed by a written Constitution most recentty updated September 2023 and is jointly controlled by the Tnjstees. The Charity Truslees during the year ended 31*l March 2025 were.. - MR K COLWILL CHAIRMAN MR J WONNAcorr VICE_CHAIRMAN (RESIGNED 67H SEPTEMBER 20241 {Driver Managefl VICE-CHAIRMAN from 6ni SEPTEMBER 2024 SECRETARYI OFFICE MANAGER MRAPIPER MRS R PENN MSRLEE TREASURER MRS S VOADEN SHOP MANAGER MRS E PRIEST ASST SHOP MANAGER MR C BOWDEN DRIVER MANAGER MR S GOODGER ASST DRIVER MANAGER (ELECTED 6TH SEPTEMBER 20241 TRANSPORT DESK MANAGER (ELECTED 6TH SEPTEMBER 20241 TRUSTEE (RESIGNED 6TH SEPTEMBER 20241 TRUSTEE (RESIGNED 6Th SEPTEMBER 20241 TRUSTEE (ELECTED 6TH SEPTEM8ER 20241 RESIGNED 1ST DECEMBER 2024) MS D DELVALLE MRS D PIPER MRS L DOINELL MRS C EDWARDS New trustees are appointed by invitation and then election al the following AGM. Training and induction is carried out by the Committee of Trustees or by individual Trustees as approprtale. The aim of the Charity Is to promote the welfare of people over 50 in any manner whiGh is or may become charitable within the parishes ol 8ude & Strarton, Morwenslow. Kilkhamplon. Laun¢ells, Marhamchurch. Poundstock, Whilslone. St Gennys, J8cobslow, Week Sl Mary & North Tamerton. During the past year, all trustee Positions have been filled Ilhough one trustee had to step down after a short lime. for personal reasonsl and our team have been very active in improving how our charity functions. We have also focused on how we comply with legislation and regulation and updated procedures where necessary. In setting their objectives and planning thelr activities the Trustees have given carefiJl consideration lo the Charity Commission's general guidanee on public benefit. OFFICE For much of the year, Ihe office operated with 2 volunteers alongside Ouf office managerl secretary and they established an excellent system of checking new volunteers (especially drivers), constant updating of client information under the auspices of the Data Protection Act, and monitoring of communications arriving via our website. Unfortunately one of these volunteers had to slep down in December for personal reasons ?nd the other has had to feduce the lime she can make available lo our charity. Vve are now actively seeking replacements lo assist Ouf office manager, bul so far wilhoul succe5$. A e Conc9rn Bude and Dlstrict Trustees Annual Re ort For the Year ended 31st March 2025 TRANSPORT DESK This year the work of the Transport Desk has been separated frorn other offi¢e duties. with a separate manager who is responsible for ensuring that the phone is manned during adverbsed limes, in order to take bookings from clients, and then lo allrjcate the jobs to our team of drivets. The volume of demand has increased dramatically over the past months. and our TTanSPOrt Desk manager has introduced various new systems and schemes lo attempt lo cope with this demand. Sadly ofour long-standing volltnleers retired this year, and so fa¥ we have only found ￿YO part-time volunteers lo lake their places. Again. we ère always happy lo welcome new applications lo join this team. SHOP The shop continues to prove very successful. though one small source of income was lost this year. when the companies collecting our unsaleable items. ceased trading . However, we are increasingly attracting good quality donations of many different types of goods, and our iakings Ilhovgh fluclualing according lo the season) have proved stable. Clients often comment on the good value we provide compared to other sirnilar estsblishmenls in the town. Our window displays also attract many favourable comments, and we won 2nd prEe in the 2024 Bude Carniv21 competition. In Spring 2025 the shop was honoured by a visit from the H¢gh Sheriff of Cornwall, who was also very impressed by our operaliorss in both shop and office. Unfortunalety this year several of our longest-seTving volunteers have had to stand down. including Dol Piper who worked in both our office and shop for many years. but sadly died in the autumn. However we have recruited 6 new volunteers, and are always happy lo welcome new applications to join our teams in fronl-of-house or stockroom. CLIENT SERVICES Our provision of services lo our clients continues lo expand, with increasing demands from hospitals offering appointments at weekends as well as during the week, and requests from clients lo transport them to GPS. dentists and opticians ouiside Bude itself. Increasingly. the hospitals are also both cancelling and offering appointments at very short notice. which causes Considerable difficulties to the drivers and the transport desk volunteers. 'We currenuy have 35 active drivers, though increasing demand continues lo result in periods when we cannot meet all Ihe Iran5POrt requesls frorn our clients. Consequenlty we are still actively seeking new volunteers, with regular advertising campaigns. We continue lo use a qualified instructor to assess our drNers. many of whom are now undertaking their regular re-a5ses5menls. Our taxi shopping service is proving increasingly popular, with clients reporting lolal sa1151aclion with both the management of the scheme and also with the taxi driver herself. This year we were able lo expand the ￿heme to pick up clients from several more distant villages as well as f¥om Bude & Slratton. Our scheme offering reduced-price day-lrips to local attraelions, using the services of Holsworthy Rural Tran5POrt, has also proved very sUC￿$SfUl. Currently they are running trips weekly for our clients. A e Concern Bude and District Trustees Annual Re ort For the Year ended 31st March 2025 FINANCES Although we receivecs some notable donations during this financial year (including generous sum5 from the BencDolen Wreckers and from Bude Golf Club, together with a small legacy), the increasing demands on our funds meant that we had to reconsider our spending in November. The committee decided that il was preferable to increase the fees we charge lo clients Iwhich had been held stable for many years) rather than redu￿ our Servi￿5. Con5equenlly, the fees for shopping trips were increased in De￿mber 2024, while the fees for hospital transport were increased fiom January 2025. During thi5 year, the shop takings were £80.497 an increase of £1.433 on the p￿vIOuS year. Shop expense5 lolalled £36.202 a decrease of £5.958 on the previoLFS year. Expenses ha5 seen an increase in terms ol driver costs from £63,340 10 £87,361 for this year which includes just over £38,000 in terms of taxi and minibus costs. The overall result from charitable activities for the year was a deficit of £22.050. The lolal cash funds 8t the year end amounted lo £27,775. In addition, we h8ve money invested valued al £219,299. The investments generated dividend income ofjusl under £3,800. £4000 was withdrawn from the investments during the year. The charity has always held inveslmenis to provide income and security for future years, held in fairly liquid ftirm. The trustees believe that our reserve5 should be sufficient lo cover normal charitable activity costs for a petsod of 110 2 years - based on the resu51s for the past year. this would be in the region of £100.000 10 £200,000. Al the close of the financial year, we were holding reserves of £247,074. Since we are in the fortunate position of having gTealer reseNes than the trustees deern necessary. we are actively seeking out opportunities lo provide oi finance services lo benefit the older members of our community. hence the appafent discrepancy beiween In￿Me and expenditure, shown in the attached accounts. The Trustees have general powers to invest (after taking advice from a financial expertl any surplus funds in any manner they see fil. The policy regarding the current investments remains the same.. that they should continue lo be invested in elhieal. diversified, income-generaling funds or retained on deposit al the bank. in order lo ensure the Charity can continue lo offer services to the elderly in our district in the future. As required by Ouf Conslilubon we use an independent irbveslmenl manager lo manage these inveslmenls. CONCLUSION Our charity continues lo grow, seeking out new opportunities lo promote the welfafe of older citizens in our area. This would have been impossible to achieve wilhoul the dedication and generosity of our volunteers. for which we are very 9ralefvl as we are lo our lo￿1 community, who demonslrale their support in terms of donations of goods and money, in purchasing items from Ouf shop. and in leaving us legacies in their wills. Approved by the board of Trustees on and signed on ils behalf by.. Kevin Colwill. Chaimian A e Concem Bude and Drstrict Recei tsandP3 rnents Account for the Year Ended 31 March 2025 2025 Total funds 2024 Total funds Unrestricied funds Restricted funds RECEIPTS Shop Takings Donations and Legacies Investment income Inlere$t R2ceived Other Income 80,497 17,201 3.790 423 780 102,691 BO.497 17,201 3,790 423 780 102,691 79,064 4,714 3,575 618 673 88,644 Asset and investment sales 4.000 4.000 Totsl receipts 1[￿.691 106,691 88,644 PAYMENTS Shop and Office Expen¥es Driver Costs Independent exarniners fees Donations Govemance costs 38,777 87.361 900 38,777 87.361 900 4S.245 63.340 840 1,250 1.989 112.664 1.703 128,741 1.703 128.741 Ass8t and tnvestment pur¢hase$ S70 570 Total payments 128,741 128.741 113,234 NeT IPAYMENTSIIRECEIPTS (22.0501 122.0501 (24.5901 RECONCILIATION OF FUNDS Cash lunds bfoughl Iotward 49.825 49.825 74,415 CASH FUNOS CARRIED FORWARD A e Concern Bude and Dlstrlc Statement of Assets for the Year Ended 31 March 2025 2025 Total fullds 2024 Total funds Unrestrl¢ted funds Restricted funds CASH FUNDS Shop Float Cash al bank 56 27,719 27,775 748 49.079 49,825 27,719 27,775 INVESTMENT ASSETS IVALUAlloNI 137.828 31.596 18,215 31,680 219,299 137,828 31,596 18,215 31.660 219.299 146,032 30.302 18.672 30.426 225.432 cost ¢o$t ASSETS RETAINED FOR THE CHARITY'S OWN USE Steamer Floor deaner 410 160 570 410 570 The finan￿81 statements were approved by the 8oafd ol Truste¢s on 2 L anrl were signed on its behalf by. 2025 K Co￿vill- Ch8imian R Lee- Treasur A e Coneem 8ude and Distrsct Detsiled recei tsand ments for the Year Endod 31 March 2025 2025 2024 INCOME Activit18s for genaratin9 funds Shop lakings 80,497 79.064 Voluntary income Donations Legacies 1.292 15,909 4,714 Othtr reeeipts Other Income 780 6n Investment income Dividends received Interes¢ received 3.790 423 3,575 618 Asset and Investment Sales Receipts from the sale vf investments 4,000 Total incomin9 resources 106,691 88.644 EXPENDITURE Costs of generating funds Shop expenses Bank gharge5 36.202 912 37,114 42.160 843 43.003 Charltable actlvlty costs Driver costs Taxi I minibus Donations made 49.147 38.214 37.690 25,650 1.250 64.590 87,361 Governance and other costs Office expenses Independeftl examinerfs lee Insurance Olher sUPPOrt costs 1.663 900 780 923 4,266 2.242 840 699 1.290 5,071 Asset and investment purehases Purchase ol eouipmenl Loans rnade 570 570 Total resource5 expended 128.741 113,234 Net IPAYMENTSIIRECEIPTS 22,0 Age Concern Bude and District Independent Examiner's Report For the Year Ended 315¢ March 2025 l leport to the charity Iru51ees on my examination of the accounts of the charity for the year ended 31SI March 2025 which are set out on pages 6 and 7. Responsibilities and basis of report As the charity's trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 I'lhe Act'l. I report in respect of my examinalion of the charity's accounts carried out under section 145 of the Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)Ibl of the ACL Independent examiner's statement I have completed my examination. I confirm that no material mallers have come lo my attenlion in connection with the examination giving me cause lo believe that in any material respect.. accounting recofds wefe not kept in iespecl of the charity as required by section 130 of the Act., or the accounts do not accord with those records. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Melherell Gard Ltd Chartered Accountants Burn View Bude Cornwall EX23 88X Dale 2.C .