## **West Stow Anglo-Saxon Trust Annual Report April 2021 - March 2022** COVID-19 continued to blight the business activities of the service during the first two quarters of the financial year. The reconstructed Anglo-Saxon village was forced to closed between the 6[th] January 2021 and the 17[th] May 2021.The final stage of COVID restrictions were eventually lifted in England on the 19 July 2021, dubbed by some media sources as "Freedom Day". Whilst the school visits to West Stow Anglo Saxon village site between April 2021 and the end of the school’s academic year in July 2021 was significantly affected by the pandemic the school visited recovered strongly in the new school academic year (post Sept 2021). Within this twelve-month period the Trustees met formally on three occasions: the first being on the 28[th] June 2021, 22[nd] November 2021, and the 28[th] March 2022. Owing to the Covid-19 pandemic the meeting on the 28[th] June was held remotely via Microsoft Teams with the latter meetings being in person. During the last year the constitution of the trust has remained the same as has the board of trustees. In February 2022 the Trust learnt that it’s application for a £6,000 government to help mitigate against the detrimental business impact of the Omicron variant of Covid-19 had been successful. During the closed period (6[th] January 2021 and the 17[th] May 2021) the majority of the Council’s work force deployed at West Stow were either redeployed to other essential covid response duties elsewhere in the Council or furloughed. During the closed period a small team of staff were retained to provide a security presence at the Anglo-Saxon village and the surrounding West Stow Country Park. As with the earlier closed downs, which took place during the previous financial year, those retained staff were also able to promote the site via the on-line material they’d produced. The table below shows the visitor numbers for the financial year 2021-2022 and for comparison the preceding four years. ||2021-22|2020-21|2019-20|2018-19|2017-18| |---|---|---|---|---|---| |Group visits|10,000|456|14,369|15,304|16,222| |General Admissions|24,774|11,158|21,648|20,986|22,607| |Total visitors to Village
(Pay Zone)|34,774|11,614|36,017|36,290|38,829| |Visitor Centres
(Non-Pay Zone)|70,216|26,681|83,145|90,787|93,374| Whilst group visits (predominately school group visits) were up on the previous financial year it was almost a third down on pre-pandemic visits. General admission numbers exceeded even pre-pandemic numbers and we associate this rise to the increased marketing of the site following the lifting of the Covid sanctions. **Other initiatives** Work has continued in the village to ensure the integrity and authenticity of the site. The Trustees have been supportive of the Brecks Fen Edge & Rivers National Lottery Heritage Fund (NLHF) scheme. Unfortunately, many of the projects scheduled to take place in the Anglo-Saxon village and surrounding Country Park have had to be delayed as a consequence of the pandemic. ## **Marketing Activities** The Museum and Heritage sector visitor numbers have not yet recovered to prepandemic levels with the 15 nationally funded museums showing a drop of over a third of visitor numbers. It now looks likely that getting museum visitor numbers up to pre-pandemic levels may well take another three years or so. Meanwhile, selfgenerated income from museum shops and cafés is down significantly, putting further financial pressure on vulnerable institutions. In the context of this national situation West Stow Anglo-Saxon Village is bearing up reasonably well. ## **What’s On West Suffolk** In 2015, the team launched the ‘What’s on West Suffolk’ brand. Whilst this hasn’t replaced the existing identity for West Stow Anglo-Saxon Village, The Apex, Moyse’s Hall Museum and parks, it does allow cross-marketing across the full leisure portfolio. This means that at any given point, West Stow Anglo-Saxon Village now has potential exposure to almost 120,000 people via digital marketing (email and social media) or print. Naturally, this increase in reach has benefited the full portfolio. By producing the What’s on West Suffolk magazine alongside digital marketing activity and PR, the leisure marketing team have effectively created their own routes to market and therefore do not need to rely on advertising in other expensive local publications and newspapers to market its events. West Stow Anglo Saxon Village is now featured in a new magazine ‘What’s on West Suffolk’ (WOWS) produced by the Leisure and Cultural Services marketing team. 10,000 A4, 24-page full colour magazines are printed three times per year and are distributed throughout West Suffolk. ## **Website Research** In 2020/21, the West Stow ASV & CP website saw a significant increase in traffic and this trend has continued into 2021/22. In 2021/22, 81,318 visits to the website were logged on Google Analytics. This is up from 62,850 in 2020/21 with an increase of 18,468 visits (29%). Furthermore, this is an increase of (54%) on 2019/20. Like previous years, website traffic increases during spring and summer and peaks in June and July. ## **A years comparison on how people arrive at our website** The number of visitors landing on the West Stow website via social media generated by the West Suffolk Council Leisure marketing team has increased from 3.3% of total traffic in 2020/21 to 4.62% in 2021/22. Also, the number of website visitors coming directly to the website, as opposed to via a search engine has increased from 17.9% in 2020/21 to 23.4%. This means visitors have either directly entered the West Stow url into their browser or come to the website via a West Suffolk Council Leisure/WOWS email campaigns. ## **Website visitor demographics** 25% of our audience are between 25-34 followed by 20% that are between 35-44 and 16% between 45-54. This demonstrates we are appealing to young families. We also have a high number of over 65s, the grandparent category. The gender split is 59% female to 40% male, this is higher than some of our other websites. ## **Locations** Most viewers who access the West Stow Anglo Saxon Village website are, in order of quantity, from the following towns/cities: London, Cambridge, Norwich, Bury St Edmunds, Ipswich, Peterborough, Colchester, Birmingham, and Haverhill. ## **Content** The most viewed pages in 2021/22 were the ‘Homepage, ‘What's on’, ‘Your visit’, ‘About’ and ‘Admission prices’. ## **Devices** The most popular means of accessing our website is via a mobile phone (64%), then desktop at (28%) followed by tablet at (8%). We have therefore ensured that our websites remain compatible and optimised to view and navigate on all formats. ## **Social Media** The West Stow Anglo-Saxon Village Facebook now page has 6,273 likes, which is up 30% on 2020 and 68% compared to 2019. The number of followers has increased by 25% in 2020 and 63% on 2019. West Stow’s social media followers are online mostly between 6-9pm. The best time to post to reach the maximum amount of people is 8pm. The West stow Instagram account has also grown quickly since being set up in December 2020, with 1,412 people now following the account. This is up 48% compared to 2021. Our top Social Media post types are: 1. Video 2. Photo 3. Link 4. Status 5. Shared video Our social media audience are located in: 1. Bury St Edmunds 2. Ipswich 3. Cambridge 4. Norwich 5. Ely 6. London 7. Thetford 8. Sudbury 9. Newmarket 10. Stowmarket How People Arrive at our social media Facebook gave us 90% of our social media acquisition this year. Instagram was 6%, YouTube 2% and Twitter 2%. WE WAN INAL A LO-SAXON VILLAGE TR OUNTS 2021 22 Actual Unrestricted Funds 202112022 Actual Restricted Funds 202112022 Actual Total Funds 202112022 Actual Total Funds 202012021 RECEIPTS AND PAYMENTS ACCOUNT Note 16 5,000 165 33,632 Interest Central Government Busines5 Grant Donations Visitor Charges School Parties io 6,000 328 58,425 14 6,000 328 58,425 148 Totsl Receipts 116 912 116 915 Pa ments Archaeol(MJical Consultant Other Expenses (Insurance - Premises) servi￿ Charge 1,864 1,796 110 573 1.796 110 573 Total Payments 112 369 li 369 3,317 Net Receiptsl(Payments) 4,543 4.540 Cash funds last year end 6,920 Cash ftinds this year end 9,530 1,936 IIN66 Actual Total Funds 202012021 Actual Unrestricted Funds 202112022 Artual Restricted Funds 202112022 Actual Total Funds 202112022 AT ME ASSETS AND LIABILITIE 31ST MARCH 2022 Note Cash Funds 4,987 Acajmulated fund Match fLJndlng account io li 9,530 9,530 6,920 Total Cash Funds 9,530 1,936 WEST srow ANGLO-SAXON VILLAGE TRusr FINAL ACCOUNTS 2021 2022 NOTES RECEI Interest Interest on investment was earned at an average rate of 0.172% in 202112022. Central lknrnment Business Grant The Trust was suc￿sSful in its application for a On￿ff grant of £6,000 for hospitality, leisure and accommodation bU￿nesseS in the bulness rates system, whose trade has been imparted by the rise of the Omi(Ton variant of COVID-19. Donatlons Financial donations received by the Trust from sitors to the visitor ￿ntre. Visitor Charges s￿ note 8 below. hool Parties Arthaeolc¥Jical Consultsnt suffolk County Counol ArchaeolD3y servi￿ now emp5oys the Archaeological Consultant (w.e.f. 1st April 2005). Other Ex￿nSeS This expenditure relates to the cost of the Insuran￿ p￿MiuM payable on the houses. Se￿1￿ Charge This sum is equal to the income received from wsitor charges and sthool parties (notes 4 and 5). It arises because of the management agreement with the District Council which is in a form acceptable to the Charity Commissloners. Net recelptsl(Payments) After reviewing its finanoal position, the Trust agreed in June 1998 that future budgets be prepared on a break even basls (excludlng any match funding payments). AND LIABILrrIE io Accumulated ftjnd The low level of balan￿5 reflects past dedslons to draw on reserves to fund defldts. li Match fundlng account This account IS set up to provide the possibility of match fundbng other outside grants when this Is a conciltlon of grant ald. It was set up by a generous grant from Suffolk County Councll's locality budget arrangements. ## **Independent examiner's report on the accounts** **Section A Independent Examiner’s Report** **Report to the trustees/** West Stow Anglo Saxon Village Trust **members of On accounts for the year** 31 March 2022 **Charity no** 272897 **ended (if any) Set out on pages** 3, 4 and 5 I report to the trustees on my examination of the accounts of the above charity (“the Trust”) for the year ended **31 / 03 / 2022** . **Responsibilities and** As the charity trustees, you are responsible for the preparation of the **basis of report** accounts in accordance with the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. ## **Independent examiner's statement** I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination which gives me cause to believe that in, any material respect,: - the accounting records were not kept in accordance with section 130 of the Act; or - the accounts did not accord with the accounting records; or - • the accounts did not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair’ view which is not a matter considered as part of an independent examination. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. **Signed: Name:** Lorna Heather Jenkins **Relevant professional** MAAT **qualification(s) or body (if any): Address:** West Suffolk House Western Way **----- Start of picture text -----**
Date: 10/01/23
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**October 2018** 1 **IER** Bury St Edmunds, Suffolk, IP33 3YU ## **Section B Disclosure** Only complete if the examiner needs to highlight matters of concern (see CC32, Independent examination of charity accounts: directions and guidance for examiners). **Give here details of any items that the examiner wishes to disclose** . There are no matters of concern. **October 2018** 2 **IER** ## **- WEST STOW ANGLO SAXON VILLAGE TRUST FINAL ACCOUNTS 2021/22** |Actual Total
Funds
2020/2021
£|||**RECEIPTS AND PAYMENTS**
**ACCOUNT**|Note|Actual
Unrestricted
Funds
2021/2022
£|Actual
Restricted
Funds
2021/2022
£|**Actual**
**Total**
**Funds**
**2021/2022**
**£**| |---|---|---|---|---|---|---|---| ||||||||| ||||||||| |16
5,000
165
33,632
1,723|











|**Receipts**
Interest
Central Government Business Grant
Donations
Visitor Charges
School Parties
**Total Receipts**
**Payments**
Archaeological Consultant
Other Expenses (Insurance - Premises)
Service Charge
**Total Payments**
**Net Receipts/(Payments)**
**Cash funds last year end**
**Cash funds this year end**||1
2
3
4
5
6
7
8
9|10
6,000
328
58,425
52,148|3



|| ||||||||| ||||||||| ||||||||**14**| ||||||||**6,000**| ||||||||**328**| ||||||||**58,425**| ||||||||**52,148**| |40,536|||||116,912|3|| ||||||||**116,915**| |0
1,864
35,356|||||0
1,796
110,573|

|| ||||||||| ||||||||| ||||||||| ||||||||**0**| ||||||||**1,796**| ||||||||**110,573**| |37,219|||||112,369|0|| ||||||||**112,369**| |3,317
3,603|||||4,543
4,987|3
1,933|| ||||||||**4,546**| ||||||||| ||||||||**6,920**| |6,920|||||9,530|1,936|| ||||||||**11,466**| ||||||||| **October 2018** 3 **IER** ## **- WEST STOW ANGLO SAXON VILLAGE TRUST FINAL ACCOUNTS 2021/2022** |**Actual**
**Total**
**Funds**
**2020/2021**
**£**||**STATEMENT OF ASSETS AND**
**LIABILITIES AS AT**
**31ST MARCH 2022**|**STATEMENT OF ASSETS AND**
**LIABILITIES AS AT**
**31ST MARCH 2022**|Note|Actual
Unrestricted
Funds
2021/2022
£|Actual
Restricted
Funds
2021/2022
£|**Actual**
**Total**
**Funds**| |---|---|---|---|---|---|---|---| ||||||||**2021/2022**| ||||||||**£**| ||||||||| |**4,987**
**1,933**||**Cash**||10
11|9,530|
1,936|| ||||||||| ||||||||| ||||||||**9,530**| ||||||||**1,936**| |**6,920**|||||9,530|1,936|| ||||||||**11,466**| ||||||||| **October 2018** 4 **IER** ## **- WEST STOW ANGLO SAXON VILLAGE TRUST FINAL ACCOUNTS 2021/2022** ## **NOTES** |**RECEIPTS**|**AND PAYMENTS ACCOUNT**|| |---|---|---| |1|Interest|Interest on investment was earned at an average| |||rate of 0.172% in 2021/2022.| |2|Central Government Business Grant|The Trust was successful in its application for a| |||one-off grant of £6,000 for hospitality, leisure and| |||accommodation businesses in the business rates| |||system, whose trade has been impacted by the| |||rise of the Omicron variant of COVID-19.| |3|Donations|Financial donations received by the Trust from| |||visitors to the visitor centre.| ||Visitor Charges|See note 8 below.| |4||| |5|School Parties|| |6|Archaeological Consultant|Suffolk County Council Archaeology Service now| |||employs the Archaeological Consultant (w.e.f. 1st| |||April 2005).| |7|Other Expenses|This expenditure relates to the cost of the| |||insurance premium payable on the houses.| |8|Service Charge|This sum is equal to the income received from| |||visitor charges and school parties (notes 4 and 5).| |||It arises because of the management agreement| |||with the District Council which is in a form| |||acceptable to the Charity Commissioners.| |9|Net receipts/(Payments)|After reviewing its financial position, the Trust| |||agreed in June 1998 that future budgets be| |||prepared on a break even basis (excluding any| |||match funding payments).| |**STATEMENT OF ASSETS AND LIABILITIES**||| |10|Accumulated fund|The low level of balances reflects past decisions to| |||draw on reserves to fund deficits.| |11|Match funding account|This account is set up to provide the possibility of| |||match funding other outside grants when this is a| |||condition of grant aid. It was set up by a generous| |||grant from Suffolk County Council's locality budget| |||arrangements.| **October 2018** **IER** 5 IER October 2018