## **UPPER NORWOOD ASSOCIATION FOR COMMUNITY CARE**
ANNUAL REPORT AND ACCOUNTS 2023 – 2024
## **ABOUT US**
We are a charitable organisation receiving some financial help from the London Borough of Croydon, and other charitable trusts, and cater specifically for people over fifty. We provide a warm and friendly service for people to drop-in and chat or become involved in a variety of activities. Here is an example of our regular services:
## **Services Available**
Beauty therapy Computer Buddies Yoga Art Classes Keep Fit and Dance Exercises Nordic Walking Reminiscence Groups Quiz Sessions Scrabble, Bingo Film Club IT support Signposting Parties & Outings Talks on matters of interest Help with letter writing and form filling.
We have close links with professional and statutory bodies which can offer help with problems.
For further information please telephone the Centre Manager, Natalie Fernandez, on 020 8771 6886 for an appointment. _There is an Annual Membership fee of £40._
## **THE SOCIAL CENTRE**
Monday, Tuesday, Wednesday and Friday 9.30am to 2.30pm
## **LUNCH CLUB**
Monday 12pm, Tuesday, Wednesday and Friday 12.30pm
## **Upper Norwood Association for Community Care Annual Report and Financial Statements For the Year Ended 31st March 2024**
## **Contents**
||**Page**|
|---|---|
|Reference and Administrative Information|1|
|Report of the Trustees|2 - 6|
|Report of the Independent Examiner|7|
|Statement of Financial Activities|8|
|Balance Sheet|9|
|Notes Forming Part of the Financial Statements|10 - 14|
## **Upper Norwood Association for Community Care Reference and Administrative Information For the Year Ended 31st March 2024**
## **TRUSTEES & EXECUTIVE COMMITTEE**
Barry Hackett Chairman Daniel Blake Vice Chair Anne Lynda Charles Mukesh Chauhan Shirley Douthwaite Jenny Flynn Sophia Yearwood
## **Non-voting members of the Executive Committee**
Natalie Fernandez Centre Manager **Principal Office and Centre** UNACC Waterside Centre 26 Avenue Road London SE25 4DX
**Registered Charity Number** 265270
**Independent Examiner**
Rod Fernandez, BA Hons
## **How to find us**
1
## **Upper Norwood Association for Community Care Report of the Trustees For the Year Ended 31st March 2024**
The Trustees are pleased to present their annual report and financial statements for the year ended 31[st] March 2024. The Trustees confirm that the reported financial statements of the Charity comply with the current statutory requirements, the requirements of the Charity’s governing documents, and the provisions of “Accounting and reporting by charities: Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)” effective 1 January 2019 (Charities SORP FRS 102).
## **Structure, Governance and Management**
UNACC is an unincorporated association, and a registered charity. It is governed by a constitution which was adopted on 30[th] November 1972.
The objects of the association are to promote any charitable purposes for the benefit of the community in Upper Norwood and the neighbourhood, and in particular the advancement of education, the furtherance of health and the relief of poverty, distress and sickness.
The association seeks to promote and organise co-operation in the achievement of the above purposes and to that end to bring together in council representatives of the statutory authorities and voluntary organisations engaged in the furtherance of the above purposes within Upper Norwood and the neighbourhood.
The Association is governed by a Board of Trustees, whose members are non-executive and unpaid. The members of the Board are trustees under charity law. The Board meets at least 4 times a year, and gives strategic and policy direction for the Association.
The Board may include a maximum of 2 co-opted members at any time. Co-opted members may be formally appointed at the AGM or at an EGM by the members. There must be at least 5, but no more than 10 Board members.
## **Public Benefit**
UNACC was registered as a charitable organisation in 1972 and has since expanded to offer a wide range of activities and outings as well as continuing to provide a safe and inclusive meeting place for older people.
The centre is open to anyone aged fifty and over, and both members and volunteers come from the surrounding boroughs of Croydon, Bromley, Southwark, and Lambeth.
During our over 50 years in existence, we have developed an active social centre and lunch club offering a wide-ranging choice of healthy living activities for older people, enabling them to remain in their own homes and to retain their independence. We provide an essential service to the neighbourhood by preventing loneliness and depression, and we are proud to enable volunteers to extend friendship and practical support to people who would otherwise be isolated in the local community.
2
## **Upper Norwood Association for Community Care Report of the Trustees For the Year Ended 31st March 2024**
## **Reserves Policy**
It is the policy of the Association that unrestricted funds which have not been designated for a specific use should be maintained at a level equivalent to between three and six months’ expenditure. The Trustees consider that reserves at this level will ensure that, in the event of a significant drop in funding, they will be able to continue the Charity’s current activities whilst consideration is given to ways in which additional funds may be raised. Reserves currently equate to over 12 months’ expenditure.
## **Review of financial position**
The financial results for the year are set out in the attached accounts. They show a surplus of £13,163 for the year (2023: surplus £385). The total reserves at 31st March 2023 were £120,771 (2023: £107,608).
## **Achievement and Performance - Report on Centre Activities**
During the year:-
- Croydon Social Services, GP's surgeries and other Health professionals made referrals.
- Sessions were held with carers, either face to face or on the telephone.
- Letters were written and forms completed for users.
- Telephone calls were made to, and for users.
- Talks and seminars were held on various topics by respected professionals.
- Regular Film club was held.
- Art club expanded.
- Regular exercise sessions held.
- Mindfulness sessions introduced.
- Table tennis tournaments were held.
- Information was provided to members on a wide variety of subjects.
- Members enjoyed many intergenerational and fundraising events, as well as the introduction of quizzes, games, and a shared reading group.
3
## **Upper Norwood Association for Community Care Report of the Trustees For the Year Ended 31st March 2024**
## **Statement of Trustees’ Responsibilities**
The trustees are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charity for that period. In preparing those financial statements, the trustees are required to:
- select suitable accounting policies and apply them consistently;
- observe the methods and principles in the Charity SORP;
- make judgements and estimates that are reasonable and prudent;
- state whether applicable accounting standards have been followed, subject to any
- material departures disclosed and explained in the financial statements;
- prepare the financial statements on the going concern basis unless it is inappropriate to
- presume that the charity will continue in operation.
The trustees are responsible for keeping sufficient accounting records which disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011 and the Charity (Accounts and Reports) Regulations 2008. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
4
## **Upper Norwood Association for Community Care Report of the Trustees For the Year Ended 31st March 2024**
## **Office Staff**
During the year, we employed three staff. Natalie Fernandez, Centre manager, Roberta Gallinari, Admin-Finance officer and Paige O’Hara, Chef. Staff updated their skills this year by undergoing Safeguarding, Food safety and hygiene, and First aid and defibrillation training.
## **Volunteers**
UNACC are extremely proud of and grateful to its amazing volunteers, without whom we could not continue to run. We have welcomed several new volunteers during the year who work tirelessly for the benefit of UNACC and its members. Special mention to Ashley Middlewick, who raised around £500 for UNACC by sponsored cycling from Lands End to John O Groats!
## **Publicity**
UNACC's newsletter was published on the first of every month. Publicity posters with general and specific advertising materials were placed in local shops, GP surgeries and churches as well as the library. UNACC also has a successful website, and maintained an online presence including regularly updated Facebook, Instagram, and Twitter pages.
We continued to provide food parcels with any surplus food to local families and carers.
UNACC has partnered with many different agencies, and has accommodated students undertaking GCSEs, A Levels and Degree subjects for work experience.
UNACC maintained a successful partnership with Addiscombe Neighbourhood Care, providing hot meals twice per week to its older members, and expanded this fundraising stream by providing meals to an additional organisation, Croydon APCMH.
## **Sad goodbyes**
We said a sad goodbye to Lilian Johnson, one of our longstanding members and attended her funeral.
## **Events**
We have produced a varied and full programme of events, including a very successful quiz fundraising evening which raised around £1500. With match funding from Shell, we were able to boost this amount to around £2500.
5
Upper Nonyood AssOCiatloD for CommuDIty Care
Report of the Trustees
For the Year Ended 31st March 2024
Funding
Whilst th¢ totsl loss of fjJDding from Croydon ¢(filL wlw had previously supponed ifNACC
for more thall 20 yws was a huge setba¢L we h*ve w0ed io secure fimding from other
50UTces, for example project fillmling fronj the NHS. We would like to extend our heartfelt
thallk$ 10 S.I.S Com$ultin& who bve pmvided core funding and a successful corporate
P8Ethership.
ChainDan'$ RevRew of the Year
Our Upper Norwood Associlltion for Community Care Ctharity h4 yet agai oyercome a frtsh
s¢¢ of hurdlcs gnd operated a full financi81 year of action and commwiiry support Against all the
odth, tJNACC h&8 built on its Stren5 and fought back agaiDsI every adi'ersity thrown its way.
Due to the hard work and d¢dtcalion of its operatives. we face the next financial puiod from a
rorniidable strth)glM>ld and wilh the coafident knowledg¢ of a job very well done in 202312024.
Vote of thanks
We musl acknowledg¢ the invalwble support ofour l*nefrn those who have sought to fill
the gaps left once Croydon CouDciI were UnableRun11IIIng to meet their previous commibneffls.
However. an even greater debt is owed to thos¢ m¢mbers of staff who applied, bid for and
acbieved this new fi]wl&l ba¢knng to Ver the lost moJ)ies. Our paid staff and a host of
volullleers have achieved the most r¢markabl¢ Home from Home vthu¢ for our members, a saf¢
haven in a tyoubled Worl& We wish to sale you all. and Thank you foi &ll you do on our
beh•lf.
Signed, on behalf of the b00rd of Tntst¢¢s:
O J FkthoLt-
ZfvD SEprw6EL ioL4
Barry HacketL Chairman
Date
Upper Nonvood knodatiou for Communitv Care
Independent Examiner's Report
For the Year Ended 31st.Mxreh 2024
I report to the clwity ttusttts on my examill of the financial statements of The Upper
Norwood Associatiott foT Community. Care lthe cbaTity) for the vear ended 31 Marth 2024.
These comprise the Statement of Financial Activities (incIlIng InrA)me and penth.ture
Account), th¢ BalaD¢¢ Sheet and the related Note& all of wh1 are set oui on pages 8-14.
lies5bIlities *Ad b*sis of report
As the Clwity's tnLStees Y are r&spoLsible for the Fwaralion of the accounts in rdaD-
with the requirements of the Cbariii¢s Ad 2011 ('the Ad
I re[ in respect of my examinatiou of the Tnjst's 4¢¢umis caled out under Section 145 of the
2011 Act and in callying (1 my aMil¥0 I have followed all the appli¢a)le DAr10S given
by the Charity Commission under seetion 145(5Mb) of the ACL
Illdepellden¢ eMminer'$ s¢*¢eme•t
I have completed my exaMition. I confum that no material mattcT3 have LX)me to my att¢nlion
iu roun¢rttou with the examination giviag me (WLge to believe tha¢ in any material respect:
l. th¢ accimmting rec$ were not kept in accolllance with 130 of the Ch8n"ti¢s ACL
or
2. the accounts did not acrd with ib¢ accounting record*" or
3. the accounts did not comply with the an)licable requIrts concerning the forni
nd content of accounts set ill C.haTities (Accounts and Reports) Regulations 2008
otheT thaD atty requimnent that th¢ )ullts give a 'thic a1 fair. view which is not 8
mattet CODsidued a5 w of indq*fyl¢nt ¢xAminalioft.
I have no concerns ar*1 have comc attoss no other mthers iti connectton with the examin&tirsn to
wnich attention should drawn in lkn"s Teport Èn (Yder enknlc a proper utukr5lanth"r of the
accounts to be reachd.
£ND SEfYEMBER 2oL*
Rod Ftr
171 Har
Sidcup
Kcnt
DAIS 9LH
nd
Avenue
## **Upper Norwood Association for Community Care Statement of Financial Activities**
## **For the Year Ended 31st March 2024**
|**Unrestricted**
**Notes**
**Funds**
**Income from:**
Grants
-
Donations & sponsorship
43,718
Investments
422
Income from operations
34,844
Other Income
-
**Total income**
**78,984**
**Expenditure on:**
Charitable activities
11,295
Raising funds
-
Management and administration
54,526
**Total Expenditure**
**65,821**
**Net (expenditure) / income**
**13,163**
**Reconciliation of funds**
Total funds brought forward
9
107,608
**Total funds carried forward**
**120,771**|**Restricted**
**Funds**
27,300
-
-
-
-
**27,300**
17,967
-
9,333
**27,300**
**-**
-
**-**|**Total**
**2024**
27,300
43,718
422
34,844
-
**106,284**
29,262
-
63,859
**93,121**
**13,163**
107,608
**120,771**|**Total**
**2023**
60,506
3,621
145
29,161
282|
|---|---|---|---|
||||**93,715**|
||||33,444
10
59,876|
||||**93,330**|
|||||
||||**385**|
||||107,223|
||||**107,608**|
8
Upper Norwood knJodAthb• for CoJttmu* Care
B*hDCt Sh¢e¢
AJ at 315¢ 2024
2024
2023
Flx•d a•••t•
Tanglbl• fixed 8wl$
2W
741
Curr•nt u••t•
Cash 8t bank
Nallon#l S8n9& Ino)m• bc
D•blors & prnpayThnts
114.401
103,427
T¢A•l ¢utr•nt
123.401
112,427
Curr•nt Il•klllll••
Credllor8 & èxpondKur•
830
N•t curv•nt •M•l•
120.571
106,867
Tctsl 4•••ts
120,771
Fln•nc•d by:
13•n•ral Fund•
Unrnstri¢ted fund8
R•¥trl¢tsd fvnds
120,771
107,808
120.771
Th• finan&al 8t*t•Thnt8 on p•gé$ 114 TA appmved by th& 8owd (rfTrusl•es on
£N0 5efEN 6££
.. 2024 and sVJne thok bohalf ty.
tè K)
Barry Hackett, Chalmwn
Ole1 Blak•, Vk• Ch(Man
## **Upper Norwood Association for Community Care Notes Forming Part of the Financial Statements For the Year Ended 31st March 2024**
## **1. Accounting policies**
## **Basis of accounting**
The financial statements have been prepared in accordance with “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)” (effective 1 January 2019) – (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
## **Fund accounting**
Unrestricted funds comprise accumulated surpluses and deficits on general funds. They are available for use at the discretion of the trustees in furtherance of the charitable objects of the charity.
Restricted funds comprise monies raised for, and their use restricted to, a specific purpose, or donations subject to conditions imposed by the donor or through the terms of an appeal.
## **Income**
All incoming resources are included in the Statement of Financial Activities when the charity is legally entitled to the income, it is certain that the income will be received ahnd the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:
Voluntary income is received by way of core grants, donations and membership subscriptions and is included in full in the Statement of Financial Activities.
Incoming resources from charitable activities are included in full in the Statement of Financial Activities.
Investment income and bank interest receivable are fully accrued at the balance sheet date.
## **Expenditure**
Resources expended are recognised on an accruals basis when a liability is incurred, as soon as there is a legal or constructive obligation committing the charity to the expenditure.
Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.
## **Operating leases**
Rentals payable under operating leases are charged to the Statement of Financial Activities as incurred over the term of the lease.
## **Cash flow**
The financial statements do not include a cash flow statement because the charity, as a small reporting entity, is exempt from the requirement to prepare such a statement under Financial Reporting Standard 1 'Cash Flow Statements'.
## **VAT**
The charity is not registered for VAT.
10
## **Upper Norwood Association for Community Care Notes Forming Part of the Financial Statements (continued) For the Year Ended 31st March 2024**
## **1. Accounting policies (continued)**
## **Tangible fixed assets**
Tangible fixed assets are stated at cost less accumulated depreciation.
Tangible fixed assets are depreciated at rates calculated to write off the cost of each asset over its estimated useful life as follows:
Office equipment 25% Straight line basis Centre equipment 20% Straight line basis
## **2. Net income for the year**
|**2. Net income for the year**
Net incoming resources for the year is stated
after charging:
Independent examiner's remuneration
Depreciation|**2024**
**£**
-
541|**2023**
**£**
-
587|
|---|---|---|
## **3. Tangible fixed assets**
|**Cost**
At 1st April 2023
Additions
Disposals
At 31st March 2024
**Depreciation**
At 1st April 2023
Charge for the year
At 31st March 2024
**Net book value**
At 31st March 2024
At 31st March 2023|**Office**
**£**
9,463
-
-
9,463
9,062
201
9,263
**200**
**401 **|**Centre**
**£**
4,337
-
-
4,337
3,997
340
4,337
**-**
**340 **|**Total**
**£**
13,800
-
-|
|---|---|---|---|
||||13,800|
||||13,059
541|
||||13,600|
||||**200**|
||||**741 **|
11
**Upper Norwood Association for Community Care Notes Forming Part of the Financial Statements (continued) For the Year Ended 31st March 2024**
## **4. Cash at bank**
Bank accounts were reconciled at the period end to the following balances:
|Barclays
HSBC 1
HSBC 2
**5. Debtors**
Prepayments
Accrued income
Other debtors
**6. Creditors: amounts falling due within one year**
Trade creditors
Accruals
Deferred income
**7. Staff Costs**
Wages & Salaries
PAYE & NIC
Pensions|**2024**
105,085
2,069
7,247
**114,401 **
**2024**
**£**
-
-
-
**-**
**2024**
**£**
-
1,080
1,750
**2,830 **
**2024**
**£**
49,694
5,894
2,642
**58,230 **|**2023**
**£**
94,473
1,831
7,123|
|---|---|---|
|||**103,427 **|
|||**2023**
**£**
-
-
-|
|||**-**|
|||**2023**
**£**
-
5,560
-|
|||**5,560 **|
|||**2023**
**£**
45,372
5,638
2,240|
|||**53,250 **|
## **8. Trustees Expenses**
No remuneration has been paid, nor any expenses reimbursed to any of the trustees (2023: £0).
12
## **Upper Norwood Association for Community Care Notes Forming Part of the Financial Statements (continued) For the Year Ended 31st March 2024**
|**9. Statement of funds**
**Restricted funds**
NHS South West London
Croydon Relief in Need Fund
Ros Harding Trust
**Unrestricted funds**
General fund
**TOTAL FUNDS**|**1 Apr**
**2023**
**£**
-
-
-
**-**
**107,608 **
**107,608**|**Incoming**
**resources**
**£**
18,000
8,300
1,000
**27,300 **
**78,984 **
**106,284**|**Resources**
**expended**
**£**
18,000
8,300
1,000
**27,300 **
**65,821 **
**93,121**|**31 Mar**
**2024**
**£**
-
-
-|
|---|---|---|---|---|
|||||**-**|
||||||
|||||**120,771 **|
||||||
|||||**120,771**|
## **NHS South West London**
Grants were received towards staff costs and the rental of premises.
## **Croydon Relief in Need Fund**
Funds were received to enable us to provide a warm hub and food parcels to the local community.
## **Ros Harding Trust**
A further grant of £1,000 was received to cover the cost of room hire charges during the year.
## **10. REVENUE COMMITMENTS**
UNACC has entered into a lease agreement with Croydon Voluntary Association as follows:
|Ground floor space
Waterside centre house rooms
Total|**2024**
**£**
5,760
15,960
**21,720 **|**2023**
**£**
5,040
13,680|
|---|---|---|
|||**18,720 **|
13
## **Upper Norwood Association for Community Care Income & Expenditure For the Year Ended 31st March 2024**
|**Unrestricted**
**£**
INCOME
Grant - NHS South West London
-
Grant - Croydon Relief in Need fund
-
Grant - Ros Harding Trust
-
Grant - Croydon Council
-
Grant - Croydon Neighbourhood
Care Association
-
Donations
43,718
Members daily rate 1
14,831
Members daily rate 2
2,710
Members daily rate 3
3,001
Takeaway Meals
5,479
Outings & Parties
4,199
Membership subscriptions
2,243
Exercise & activities
1,368
Lunches & Snacks
1,007
Bank interest & investment income
422
Al fresco / Veranda
6
Other Income
-
Rental Income
-
TOTAL INCOME
**78,984 **
EXPENDITURE
Staff costs
49,581
CVA rent, heat & lighting
-
Lunches & Snacks
6,030
Exercise & entertainment
4,834
Stationery, printing & office supplies
1,506
Telephone & Internet
1,142
Accountancy fees
1,080
Insurance
605
Depreciation
541
Trips, holidays, parties & outings
431
Sundries / misc
71
Fundraising
-
**65,821**
SURPLUS / (DEFICIT)
**13,163 **|**Restricted**
**£**
18,000
8,300
1,000
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
**27,300 **
9,333
17,967
-
-
-
-
-
-
-
-
-
-
**27,300**
**-**|**Total**
**2024**
**£**
18,000
8,300
1,000
-
-
43,718
14,831
2,710
3,001
5,479
4,199
2,243
1,368
1,007
422
6
-
-
**106,284 **
58,914
17,967
6,030
4,834
1,506
1,142
1,080
605
541
431
71
-
**93,121**
**13,163 **|**Total**
**2023**
-
10,524
1,500
38,932
9,550
3,621
13,756
2,474
1,941
5,143
2,236
1,761
1,392
424
145
34
282
-|
|---|---|---|---|
||||**93,715 **|
||||53,450
18,720
7,612
6,532
3,189
1,206
850
559
587
580
35
10|
||||**93,330**|
||||**385 **|
14