Lion
Supporting RICS professionals and their families
The Royal Institution of Chartered Surveyors Benevolent Fund Limited
(A Charitable Company Limited by Guarantee)
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR FROM I APRIL 2022 TO 31 MARCH 2023
Company Number.. 980025
Charity Number.. 261245

The Royal Institution of Chartered Surveyors Benevolent Fund Limlted
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR FROM I APRIL 2022 TO 31 MARCH 2023
Contents
Chairfs Foreword..................................................
Strate81¢ Report............................ .
Trustees. Report.................................................-.
Auditor￿ Report.. ..
.19
Statement of FTnan¢ial Arttvities......
.2Z
Balonce Sheet............-...........
.23
statement of CashltQWS............................................
24
Note5 to Financial Statements.......-............-.......
.25

LionHeart
CHAIR'S FOREWORD
During 2022-2023, LionHeart continued to provide support to the RICS family ZS the world emerged from the Covld-
19 pandemic. Other signbffcant international challenge5 remaine(J, and we were delighted to coritinue to eKiend our
global reach, including helplng surveyors in Ukraine and in the earthquake-affected Turkey. Through our incrèasing
number of global ambassadors, we will continue to expand our serwce overseas.
Closer to home, we 5ald goodbye to our base for the last few years at the ground floor of 55 Colmore Row, and we
look forward to opening our new Birmingham office later this year, allowing the LionHeart team to once again have a
permanent base from whlch to operate.
The Board $3w one departure, and some slgnilicant appointment5. Katie Leppard, like me from the 'class of 2017,.
stood dgwn after two term5 as a Trustee, during which she did much of the hea￿ lifting, often behind the scenes and
unthanked until now. and was a wise and cool head around the table.
In anticIpa￿On of several board rnembers'rgllin8 off, the board later in 2023, we also made three appointments: Neil
A'Bear Iwho had already contributed to the Investment Commltteel, Simon Dunkling, and Neil Worrall. Between
them, they bring a varlety of experience and knowledge.
I was delSghted that the Baard agreed to create the role of Associate 8oard Members- a personal ambition of mine-
to both gain insight from the nearly or newly qualiff ed end tsf the profession, and to provide Board-level experience
to those at the start of their careers. From a competitive field, we were pleased to appoint Grace Conisbee and SO
Sum Lee. who have already hit the ground running and made valuzble contributions.
On the Senior Leadership Team, the Board were very happy to see the appointment of Doris Yuen as Head of Finance
and Corporate Services, bringing extensive intemationa1 experience to the Charity. I would also like to thank David
Homer, our Finance Manager, for keeping a steady hand on our fi'nance function until Doris's appointment.
As Davina outlines below, we COn￿nUed to build upon and expand our range of setvices, mtsst notably our APC
candidate 5UPPOrt, which has met with astounding succe5S.
None of this is of course possible without a large number of Staff, volunteers and sUPPOrters, all of whom have played
thelr part In ensuring that LionHeart is there for the surveying family, at any stage of their career, and whatever life
throws at them. To all of you, I simply offer my very grateful thanks.
Peter Mccrea FRICS FCIArb FRSA
Chair, Board of Trustees, LionHeart

LionHeart
STRATEGIC REPORT 2022-2023
This was the fourth year of a flve-year strategy which aim5 to dramatiC311y increase awarene55 of and engagement in
LionHeart with Royal Institution of Chartered Surveyors IRICSI members around the globe.
There have been no changes to our vi5i0n, mission and values which remain as follows..
Our vision is to ensure that everyone in the RICS communlty has access to confidentlal, prartlcal support.
Our mission is to deliver advice that matters and sUPPOrt that Counts,, personal, flexlble support for all RICS
professionals and the people they love to help them overcome life's unexpected challenges.
Our values are..
Integrity
Compassion
Professionalism
Our five strategic priorities are..
Building Awareness- so that all RIC5 professiona15 know of LionHeart, understand it5 role, and have pride in
association wlth It,
Developing Engagement- so that the RICS world is interested and engaged in LionHearVs 5tOryi services and
activities and takes opportunities to get involved,
Global Development - to provide a truly global offer wlth seNlces and products meeting the needs of each
RICS world region,
Service Development and Dellvery- to deliver a validated range of Services meeting an increased demand
with demonstrable impact on the wellbeing of RICS professionals,
Organisational Development- to be an organisation that punches above its weight and achieves incredible
results through delivery of its strategy.
Operatlonal Management
We have continued wlth our development of a full Set of Work plans that operationali5e the Strategic Plan and link
delivery to KP15. Every member of the LionHeart staff team contributes to at least one of the work plans. All managers
have been empowered to manage their own budget aligned to the work plans. Everyone has regular supervisiun that
focuses on the delivery of work plans. In this way we ensure that our focus is upon the delivery of the Strategic Plan.
The values of the organisation.. Flexibility, Compassion, Professionalism, and Integrity are central to our operation5
and are discussed at meetings and within individual supeN15ion sessions.
Diiital Transformatlon
We have made significant progress in a review of the use of data and digital technology across the organisatlon and
as a result will be developlng pilot Initiatives within the final year of our current strategy as a launchpad for more
strategic change during the next strategv.

LionHeart
A Great Place to Work
We ensure that we consider the wellbeing of the staff team. We ask for feedback on staff wellbein& experlence,
and motivation regularly using an anonymous all staff suivey. The full staff team is now working from home with
visits to the office now limited to specific meetings or events. We continue to invest in staff development with the
organisational learning plan and the launch of our Management Development Programme which will continue for
another full year.
We have had two extErnal reviews of our workplace wlthln the year. An Investors in People review resulted in the
organisation retaining our IIP Gold Statils for another three years. We engaged EDI Specialists EMBED to carry out a
review of our policies and practice with regards to Equality. Diversity, and Inclusion. A large amount of good practice
was identified indicating that we have good foundations on which to build. We will be rolling out the
recommendations across the organi5ation over the next 1- 2 years via several EDI task groups looking at policies,
people and our communications and appearance.
Engagement
Our warm inclusive and reassuring tone ha5 enabled us to further build our online audience with 8 19% growth in
website visits including vi51tors from almost every country in the world. Many visitors arrive at our website by following
links from social media or from content we have supplied to our corporate and education partners and from our own
supporter newsletters.
Our social medla following has seen another Impresslve increase. up 25% In the last year - and 65% in the last two
years
prompted by 3 varied output of insplring stories and blogs and thou8ht-provoking articles. Of particular
importance has been the signific3nt growth of our Linkedln following
which provides our most globally diverse
audience. Our followin8 has been boosted by both spontaneous posts from grateful reclplents thanklng the LionHeart
team for theirsupport with APC presentation preparation5 and also social media activity surrounding innovative virtu31
fundraising events this year.
As a predominantly professlonal platfomi, Linkedln has become not only a vital place for us to communicate the
LionHeart story but also a Space where we have genuine engagement and conversations with individuals and firm5. It
is helping us consolidate our presence within the professlon as an organisation people both want to be involved with
and turn to for support.
We have continued tts invest in our online training offer, delniering new live webinars and increaslng the range and
number of webinars available to download and view on demand. In additlon, the post-Covld-19 return to face-to-face
events led to an increase in the opportunities to contribute to live conferences and events and we shared both
wellbeing content and promotlonal message5 at a broad range of events during the year.
Our support for APC (Assessment of Professional Competence) candidates continued to prove popular and became
the most requested servlce on our helpline. We also began taking our APC support global, working alongside the RICS
to maximise reach. We saw significant growth in the number of education partners we work with, delivering webinars
designed specifically for students and apprentices as well as highlighting the other services we are able to prtsvide. We
hope that this really positive experience of LionHeart so early in their careers will mean they continue to use our
servI￿S and advocate for LionHeart for the rest of their careers.
During the year we continued to grow our ambassador network both in the UK and globally and we also increased the
number of organisations we work with to raise awareness of our service5 and Share our learning opportunities. Some
of our ambassadors spoke on our behalf at events around the UK and many of them actively advocate for us on social
media. sharing and engaging with our content and often contributing to blogs, news, and video post5.
We also recruited two assoclate board members, giving younger professionals the opportunity to gain board
experience and further increasing the diversity of our board.

LionHeart
As the war in Ukraine continued to develop over the year, we were able to provide financial and other support to a
significant proportion of the RICS members in Ukraine. We were 31s0 able to help members in Turkey after the
devastating earthouake there. 80th events made use of our good connections Wlth the RICS and enabled us to highlight
the global nature of our 511PPOrt and were warmly received by the global Surveying communitv.
Developlng SenJlce$
As the cost-of-living crisis developed, we delivered a new webinar on managing finances and began discussions with a
new partner to deliver a service focused on financial education to be launched early in the 2023-24 financial year. We
also developed and dellvered new webinars and other content on menopause. neurodiversity, and imposter
synilrome, all subjects the Surveyors and firms we work with had indicated they were interested in.
We also launched a pilot webchat project, designed not to detract from our telephone service but to offer an
alternative way of contacting us for people who, for whatever reason, aren't able to speak on the phone - perhaps
due to the risk of being overheard or because they find using the phone difficult.
Our coun5elling services continue to be in high demand. This year we have also developed InformatSve content with
our youth counselling partners to promote this seNice to families. We have also set in place plans to develop the
sÈrvice to include couples counselling.
Highlights from this year include:
13.702 individual arts of support, a 48% increase on the previous year,
Our combined webinar and on demand audience was up 27% to 7,632,
Our social media audience increased by 25%,
Our APC support service grew by 37%,
Our legal advice service saw an increase of 42%,
We welcomed a further 12 organisations to corporate partnership and 9 institutions to education partnership
this year.
We recruited a further 23 ambassadors, taking our total to 82 volunteer5 who are avallable to share their lived
experlence and to promote LionHeart within the profession. 22 of these are global ambassadors and are
drawn from 11 different countrie5.
Em[1￿5 Story
Emily first contacted LlonHeart after the very sudden death of her father. She'd taken two weeks off work but, on
her return, found herself really struggling to cope with her grief. Emily's regular calls wlth her LionHeart support
officer became a real lifeline especlally when, a couple of month5 later, she was made redundant from her surveying
job.
She said.. .1 was In a very up5ettlng and dark place when I reached out to LionHeart and cannot fault the service.
Over time, the support changed from dealing with the immediate grief to help with other things, such 05 5UPPOrt
with work-related issues and stress. It was suth a ieassuring constant thmughout a period that was so upsetting and
uncertain.,
We gave Emily help with her CV and interview Skills. She stayed In touch as she settled into a new job and graduallv
moved fonmard from such a traumatic year. She added.. "LionHeart's support helped to make things so much more
manageable than they would have been. I honestly don't know how I would have coped without you."

LionHeart
Brian's Story
Brian lost his job in the aftermath of Covid and was struggling to find a new position in the property industry. In his
40s, it had been 3 long time since he had been a job hunter.. he was worried about money and struggling with his
sense of self-worth. LionHeart gave Brlan a monthly grant to help. He also received counselling and help with hls
search for a new job.
He said.. "LionHeart helped me avoid losing my home ané helped me become financially self-sufficient again. They
helped with my self<onfldence and my CV as I looked for work. The support was Just Invaluable at a tlme it was
needed m05t."
Vljavs story
Vijay approached LionHeèrt for support with a leEal issue to do wlth hls lob. He sald..
"I had recelved news about some potentially unsettling changes to my employment situation and called for advice
and support. I had legal advlce via Law Express and the LionHeart support officer also explained what support was
available should the worst-case scenario happen. Having experienced variou5 challenging period5 over the past 25
years, I've learnt the importance of support, partitularly working, and living alone.
The support from LionHeart makes a huge difference whether it is just talking though things and putting problems
into perspective, finding solutions, or practical support like legal advice. Knowing that there are other support
mechanisms available too, like career advice and financial helpi should circumstances require 15 a great help and
comfort."
Kath's story
Kath, aged in her 70s, needed somewhere to turn when her disabled adult daughter was diagnosed wlth an
aggressive form of cancer. Already a carer for her daughter, Kath was feeling increaslngly Isolated after supporting
her throu8h major surgery and chemotherapy.
LlonHeart provlded counselling for Kath and ongoing telephone suppart calls. Shè said.. "Just being able to talk to
someone who understands, and getting some help with sleeping Issues, really helped give me some time out. This
LionHeart service is vital in times of need."
Ramesh'5 Story
Ramesh, who is based in India suffered an injury to his shoulder which was so severè he was unable to continue
working and a5 3 result had to lezve his employment. Ramesh is married with two small children and caring
responsibilitSes for his widowed mother. He wa5 the family's sole wage earner. As a result of hi5 Sltuation, the lack of
work and the financial pre55ures. his relatignship with hi5 wife was suffering.
Ramesh called LionHeart to see if we could help. Through LionHeart Ramesh and his wife have both received
counselllng in Telegu which is their spoken language. ￿onHeart provided a Brant to bridge the gap until Ramesh
could return to work and when his shoulder has healed and he is physically ready to go back to work he will be
helped with his CV and job search.
OUR PLANS FOR 2023-24
Our ambitious strategy is all about increasin8 the number5 of RICS members and their families that utilise our services,
whether those be Dur workshops and webinBrs or our helpline and support services. including grants and counselling.
During this. our final year of the existing strategywe will continue to identify opportunlties for innovation in awareness
raising and delivèry, utilising IT solutions to improve effectivenes5 and efficien¢v.

LionHeart
During this year we will be delivering on the recommendations made in the review of the organisation's approach to
Equality, Diversity, and Inclusion carried out during 2022. We wlll also create an actlon plan to reduce our
environmental impact. Finally, we will launch an 18-month full strategic review of the organisation and its place in
the 21" Century the result of which will be a new strategy taking us into the future.
Davina Goodchild Cmgr FCMI
Chief Exetutlve

LionHeart
TRUSTEE5' REPORT
The B03rd of Trustees present their eombined annual report for the year from l April 2022 - 31 March 2023 prepared
in accordance with the Companies Act 2006 and the Charitie5 Act 2011, together with audited financial Statements for
the year.
Public Benefrt
The Trustees have read and understood the Charity Commission guidance on public benefit. They consider that
LionHeart, a re8lStered charitable company whose charitable purposes as defined within the Chaflties Act 2011 are
for the relief and prevention of poverty, demonstrates Its public benefit by providlng financlal help and other
assistance to past and present RICS member5 and their dependant5 land past members of organi5ation5 that have
merged wlth the RICS and their depend3ntsl and RICS staff who have experienced difficultie5 in their lives. RICS is the
leadin8 professional body for the property sector and membership is open to those who meet defined educational
and professional practice standards. The number of people that could potentlally ask for help is more than 500.000.
All assistance is provided at the discretion of Trustees of the charity, after careful consideration of the circumstances
and the need5 of the applicant.
OBJECT5 AND PRINCIPAL ACTlVtTIES OF THE CHARITY FOR THE PUBLIC BENEFIT
Reference and Admlnlrtratl¥e Detalls
The Royal Institution of Chartered Surveyors Benevolent Fund Limited, known as LionHeart, 15 registered as a charity
in England with the registration number of 261245. It is a150 a company limited by guarantee and not having a share
capital. The company is registered in England with the registration number 980025.
The principal office of the charity and its registered office was 55 Colmore Row, Birmingham 83 2AA. Since the financial
period being reported on the registered office and principal place ef buslness has changed to I Cornwall Street,
Birmingham 83 2DX. It5 website 15 www.lionheart.or
The present Trustees and any past Trustees who Served during the period are shown on paEe 15 together wlth the
name5 of the senior executive staff on page 16. The professional advisors to the charity are set out on page 17.
Charitable Objective
The declared object of LionHeart is to provide assistance to past and present members of the Royal Institution of
Chartered Surveyors and their dependants who experience difficulties in their lives. Assistance is typically given In
cases of physical or mental ill health, unemployment, accident or disability, family separatlon, difficulties in retirement
or returningto work and adverse economic conditions although LionHeart will assist with any problem. where possible.
Delivery of Charitable Objective
LionHeart delivers its charitable objective through the work of two team5 - the Partnership and Engagement Team
and the Support Services Team.
The Partnership and En8agement Team offer a suwte of workshop5, webinars, and awareness.raising sessions on
subject5 of interest to RICS professionals, all designed to help increase wellbeing, health, and happine55. Workshops
are developed in response to RICS professionals, needs which are assessed via our regular surveys and feedback frorn
the people we help.
The Support Services Team provide advice that matters and support that counts. Their expert advice helps prevent
life's challenges from becoming life's crises. and our confidential, practlcal support helps people overEome those

LionHeart
challenges. We provide the following services but everyone who calls IS treated as an individual and, as such, our
response is 'made to measure,:
Regular grants to help with general living costs, in Certain circumstances
One-off grants to deal with an emergency or unexpected difficulties
Professional counselling
Support and advice on a range of issues including stress and wellbelng
Coaching
Practical help and advice to help unemployed chartered suNeyors get back into work
Legal advice
Debt advice and practical support
All the help offered is person centred with each person being supported by a bespoke set of service5 and
solutions according to their individual circumstances. Grants are made to individua15 and families, usually with
a maximum time limit of 24 months.
Grant Maklng Pollcy
The Board of Trustees annually revlew and update the guidelines used by the Support Services Team to establish
whether we can help an individual financially. The guidelines are revlewed to consider changes to the general cost of
living, social security benefit rates and other support forthose not working. Support Services Team decisions regarding
individval grants are audited by Trustees twice a year.
FINANCIAL REVIEW AND RESULTS FOR THE YEAR
Income for the year was £2,IIOk. Our overall expenditure was £2,228k and there was increased activity and
development of our Services in arcvrdance with the five-year strategy. Overall income was on budget for the year
desplte a shortfall in income from donatior15 Wlth subscrSptlons, which w35 partially offset by an Increase in Client
Account Income. We are always grateful to RICS members and their familie5 who choose to remember u5 in this
way. Due to the cost-of-living crisis and a Change in household Costs calculation5, the grant expenditures increased by
43% compared to the previous year. This Increase was offset by lesser spending on workshops and events comparing
with the budget.
The net funds of Lionheart decreased over the year. TherÈ was a marked dip of £1,406k in investment valuation5 due
to market condltions. Our investments are made with a long-term vlew, and short-term fluctuation5 are expected.
Overall, the financial position of Lionheart remalns strong, with free reserves at a level required by our reserves policy,
and investments maintaining levels required to ensure our long-term growth and sustainability.
FINANCIAI MANAGEMENT POLICIES
Reserves
Free Reserves
These are unrestrlcted funds whSch are available for use at the discretion of the Tru5tee5 in furtherance of the
general objectives of the charity and which have not been dèsignated for other purposes. They are intended to
facilitate running costs of the charity and provide necessary tashflow from funds that are not invested.
10

LionHeart
The free reserves at the end of the year are £2,671k, a decrease on the previou5 year,12021-2022 £2.884kl. They
are at the target level of free reseNes and are intended to cover a yearfs expenditure.
Trustees aim to secure an income fund whlch provides cover for expenditure to give le55 short-term reliance on
fluctuating sources of income such as legacies and donation5.
Designated Funds
These comprise unrestricted funds that have been set aslde by the Trustees for particular purposes. These funds
are explained in the notes to the accounts.
The deslgnated funds at the end of the year total £23,074k12021-2022 £24,352kl. These funds are made up as
follows..
FY22123
£000
22,373
700
Income Fund
Development Fund
Fixed Asset Fund
Total
23,074
The Development Fund was set up in 2019 to utilise some reserves to facilitate funding the objectives of the five-
year strategy. Monles are transferred to ensure that the balance remains appropriate for delivery of the strategy
in Ilne with agreed plans. The fund stood at £l,(J)OK on 31 March 2022.
Restrltted Fund
These arise where donors express a restriction on the purposes to which a gift may be applied. The restrictèd fund at
the end of the year is £nil12021-2022 £nill.
Penslon Reserve
The pension reserve at the year*nd is a surplus of £73k12021-2022 surplus of £145kl.
In general, participating in a defined benefit pension scheme mean5 that the employer is exposed to a number of
risks:
Investment risk. The fund holds investment in asset classes, such a5 equities. which have volatile market
values and while these assets are ÈxpÈrtod to provide real returns over the long-term, the short-term
volatility can cause additional funding to be required if a deficit emerge5.
Interest rate risk. The fund'5 liabilities are assessed using market yields Dn high quality corporate bonds to
discount future liability ca5hflows. As the fund holds èssets such as equities the value of the assets and
liabilities may not move in the same way
Inflation risk. All the benefits under the fund are linked to inflation and so deficlts may emerge to the
extent that the assets are not linked to inflation,. and
Longevity risk. If the members live longer than assumed a deficit will emerge in the Fund. There are also
other demographic risks.

LionHeart
Going Concern
LionHeart has net assets of 2022-2023 £25,818k12021-2022 £27.381kl, and this includes managed investments of
£24.055k12021-2022 £25,041kl. Investment income in 2022-2023 was £947k12021-2022 £866kl. Donations from RICS
members totalled £591k12021~2022 £683kl.
We use two specialist investment management companies to manage and safeguard the investments, and their track
record in growing the portfolio and at the same time minlmlslng risk has been in line with market trends.
We consistently receive significant income from RICS member5. We regularly revlew all sour￿5 of income, to improve
the service and expand the client base. These mea5ure5 together with our asset base provides appropriate confidence
of LionHeart's going concem capab11it¥.
INVESTMENTPOUCY AND PERFORMANCE
Prindpal Investment Oblectlve
The investment objective is to grow the income and capital returns in the long term for invested funds. The assets
should be managed to at least maintain the real capital value of the portfolio, whilst generating a sustainable level of
investment Income to support current charitable activities, havlng regard to the charitable nature of the funds and to
the Trustees, responsibility to avoid unacceptable risks.
Investment Policy Statement
The charity's investment policy was reviewed in May 2022 having previously been revlewed in 2019.
Review of Fund Managers
Thè charity formally reviews its fund manager5 on a regular basis, at least five-yearly. There was a formal review carried
out last year. Performance was found to be satisfactory, however it wa5 decided to tender services. A Second fund
manager, CCLA, were appointed shortly 3fter the start of the year wfth investments split acr055 the two Fund Managers
on a 50150 basis at the date of transfer.
POOLED INVESTMEi¥rrs
LionHeart has a number of pooled investments, which are managed by Sarasin & Partners and CCL4. Sara5in & Partners
LLP and CCLA are professional fund manaÉer5 Ind operate subjert to constraints specified by the Investment Committee
regardinB objective, benchmark, risk profile, maximurn size of indivldual underlying security and reporting.
Sara5in investment portfolios are dlvided between a long-tem fund, invested solely in the Sara5in Endowments Fund, and
a medium-term fund, which 15 predominantly invested in the Sarasin Income & Resenfes Fund.
Long-term Portfolio- Sarasln Endowment5 Fund
The benchmark used for the fund from l July 2021 is: MSCI UK IMI Imet Return) GBP {20%1, ICE 8ofAML Sterling
Corporate17.5%1, ICE BofAML UK Gilts All Stocks17.5%1, MSCI All Balanced Property Funds- One Quarter Lagged
15%1. MSCI AC World ex UK (Local Currencyl IGBPI IIO%I, MSCI AC World ex UK (Net Total Returnl140%1, SONIA + 2%
(alternative a5setsl iia%i.
The investment portfolio achieved a return in the 12 months to 31 March 2023 of -2.8% against the composite
benchmark return of -2.4%13110312022 +5.3% against a benchmark of +9.1%, 3111212022 -9.4%).
12

LionHeart
The aim of the Portfolio is to enhance the Portfolio's Capital Value over the longer-term whilst generating sufficient
income to meet the requirement5 of the trust. A'real return, of 4% per annum has been targeted a5 an appropriate
goal.
Medlum-term P¢rtfollo- Sarasin Income & Reserves Fund
The benchmark used for the fund from I July 2021 is.. MSCI UK IMI (Net Return) GBP IIO%I, ICE BofAML Sterling
Corporate130%1. ICE BofAML UK Gilts All Stocks135%1, MSCI AC World ex UK (Net Total Return) IIO%I. SONIA15%1,
SONIA + 2% lahernative asset51110%1.
The investment portfolio achieved a return In the 12 months to 31 March 2023 of-8.4% against a composite
benchmark return of -8.4%13110312022 -1.2% against a benchmark of 4).6%1.
The aim of the Portfolio is to seek a consistently zttractive1evel of income couple with the potential for long-term
capital appreciation, whilst alming to preserve the valLte of the capital over the shorter term.
CCLA COIF Charity Ethlcal Investment Fund
A transfer of 50% of funds was made from the long-term Portfolio Sarasin Endowments Fund in the first quarter of
the year.
The multi-asset long-term fund achieved a return in the 12 mor)th5 to 31 March 2023 of -2.0% against a fund
comparator benchmark return of -3.97%. Fund performance is shown after the dedurtion of all fees and expenses
with income reinvested_ Comparator returns are based on market indices which are not adjusted for management
fees or expenses.
The Ethical Fund'5 Investment Objective Is to provide a long-term total return comprising growrh in both capital and
income. It Is benchmarked against a lonB-term total return of inflation ICPII plus 5% per annum before costs.
The Llonheart Portfolio had a total return performance of 1.8% after fees and expenses for the period to 31 March
2023 (CPI 10.5%]. It also aims to deliver a volatility of total return Iri5kl of significantly less than 100% equity market
risk, and. from within total return, an income distribution Idividendl which is rellable from year to year and rises
progressively over time.
Reporting
Income reports and valuations are produced monthly and full reports with economic outlook, quarterly. The
quarterly reports are circulated to members of the Investment Committee. The two fund managers attend two
Investment Committee meetings each year in addltlon to the September Board of Trustees meeting.
Socially Responsible Investment Policy and Corporale Govemance Pollcy
There will be no holdings in companies with exposure to the production of tobacco or tobacco-related
manLrfacturing.
The fund wlll a150 avoid investment in companie5 that earn a material portion of their revenue from aleohol
manufacture, arm2ment51 gamblin& pornography, and predatory lending.
All externally managed funds are Screened on initial purchase and reviewed regularly to ensure that they
also adhere to these rules.
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LionHeart
The funds publish a regular sustalnability audit of investments and are active in voting on company
re5ulutions. Where nece553ry, the firm5 will engage in direct dialogue with investee companies, policv
makers and 8overninB bodies to drive positive change.
Un4UOted Investments
At the start of the year Lionheart had a holélng of 42,460 ordlnary shares in the Gravesend and Dlstrlct Property
Company gifted to the charity a5 part of a legacy. The Trustees took the decision to sell the shares. All 42,460 shares
were sold during the year. As such Lionheart had no unquoted investments at the end of the year.
sTRu￿vRE, GOVERNANCE AND MANAGEMENT
statement of Trustees, Responsibilities, Corporate Governance and Rlsk Management
Board of Trustees
The Board of Trustees is responsible for preparing the Report of the 8oard of Trustees and the financial statements in
accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Practice).
Company law requires the Board of Trustees to prepare financial statements for each financial period which give a
true and fair view of the charitable company and the group and of the incoming resources and applicatiDn ol resource5,
Including the income and expenditure, of the charitable group for that period. In preparing these financial statements,
the Board of Trustees are reqvired to:
select sultable accounting pollcies and then apply them consistently,
obseNe the methods and principles in the Charitie5 SORP,
ake judgements and estimates that are reasonable and prudent,
state whether applicable UK Accounting Standards have been followed subject to any material departures
disclosed and explained in the financial statements,
prepare the financial statements on the golng concern basis unless It 15 inappropriate to presume that the
charitable company will continue in business,
The Board of Trustees is responsible for keeping proper accounting records which disclose with reasonable accuracy
at any time the finar)cial position of the charitable company and to enable them to ensure that the financial statements
comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company
and the group and hence fortaking reasonable steps for the prevention 3nd detertion of fraud and other irregularitie5.
The Trustees are responsible for the malntenance and integrity of the corporate and financial information Included on
the tharitable compan¢s website. Legislation in the United Kingdom governing the preparation and dissemination of
financial Statements may differ from legislation in otherjurisdirtions.
LionHeart, in preparing these accounts, has complied with current statutory requirements and its Memorandum and
Article5 of Association, and has adopted, in full, the provisions of SORP 2015 for Charltles. The Trustees consider that
the charity is adequately funded to meet its Cu￿ent obligations.
The tharity is governed by its Article5 of Association, these require that the number of elected members of the Board
of Trustees be not less than 8 or more than 18. The P￿sident of RIC5 is Patron of LionHeart during their year of office.
All Trustees serve for a temi of three years upon which they are eligible for re-appointment unless they have already
Served three consecutive term5 in whleh case, they are not eliglble for re-elertion until they have stood down for at
least one year.
14

LionHeart
Trustee Recrultment. Training and C+evelopment
Trustees are recruited via adverts placed on the web targeting both the property industry and the charity sector. We
also advertise online through our own website and social media as well as other free channe15. We have a full
application process including an application form and interview and we follow good practice and equal opportunitie5
guidelines throughout the process.
We actlvely encourage Trustees to undertake training and development 50 that our governance is fit for purpose.
Details of external Trustee trainlng opportunities are circulated to Trustees as they arise, and attendance is reported
to the Board. Training is sourced from the Association of Charity Officerfs Trustee Semlt)ar Programme, the Charity
Finance Group, National Council of Voluntary Organisations, and other opportunitie5 provided by commercial and
third Sector providers from time to time.
Safeguarding
LtonHeart operates a robust safeguarding procedure to provide staff and volunteers with overarching principle5 that
guide our approach. These are reviewed regularly and have been substantially enhanced recently. All our staff that
work with people reqUest￿ng help are aware of their Safeguarding re5ponsibllities, and our counsellors are regulated
by the Britlsh Association for Counselling and Psychotherapy ensuring appropriate professional and ethical standards
at all time5.
Govemance Code
The Charity Governance Code was introduced in July 2017 and refreshed in 2020. The Code is not statutory regulation
but "represents 3 Standard of good governance practice to which all chzrltles should aspire., The code requests that
charitles either apply the standards of the code or explain how they are goin8 to apply them in the future.
We recently complEted a number of development activities because of our assessment against the updated Code. The
final piece of work was the EDI review and the resultant recommendations. We will carry out a further assessment
against the code in another 2- 3 years or when the code Is updated.
Fundralsing
LionHeart income is lar8ely from the following sources..
Regular donation5 from RICS professionals,
Glft aid,
Return on investments,
Legacy donations,
Cllents account donations Iwlth the necessary assurances regarding repayment if required),
LionHeart has two part-tlme fundraising team members We do not outsource fur)draising to external organisations
and are re815tered with the FundrHi5ing Regulator. The charlty has no other fundraising requiring disclosure under
S162A of the charlties Act 2011.
General Data Protectlon Regulatlon (GDPR
New data protection processes and policies were introduced in 2018 for the or8anisation to be compliant with GDPR.
We have a data sharing agreement with the RICS that has been updated in line with the new code and our privacy
statements have been updated and are available online. All staff are trained on the responsibllltles In respect of data.
15

LionHeart
OUR STAFF
onHeart 15 a vibrant and pmgressive charity that Ydlues its workforce and recognises the need for skilled and committed
staff who work well as a team and with Trustees to deliver qualrty services to RICS members, p35t and present, and their
dependants. Thi5 is achieved through creating an environrnent where staff feel 5UPPOrted by managers and employers,
and where they receive regular information about the organlsation through meeting5 and briefings, They are activelv
encouraged to glve their suggestions and views on performance and strategy to develop the organlsation and Its
performance.
Trustees are committed to the continuing professlonal development of staff at all levels withln the Drganisation. The
trdining needs and the performance of each staff member 15 a continuous process, supported by supervision from line
manager5.Training programmes are provided to meet any on-going needs, with the aim of developing employees for both
their current and theirfLrture roles. LionHeart is an accreditèd Invèstors In People employer and has the IIP Gold Award.
KEY MANAGEMENT PERSONNEL REMUNERATION
Remuneration for key management personnel is seton advice from a third party, by reference to benchmarksfor charities
of a Similar size and nature. All salaries were reviewed in the last quarter of the financial year.
Patron
The President of the Royal Institution of Chartered Surveyors is LionHeart's Patron. On 31 March 2023. the office
holder was Ann Grav.
Honorary Offl¢ers for 2Q22123
Chair
Vice Chalr
Honorary Treasurer
Peter Mccrea
Jame5 Grier50n
James Williamson
Other Members
The following have served as members of the Board land Directorsl during the year and at the date the accounts were
signed:
Neil A'Bear, Joined December 2022
Dayle Bayliss
Andrew Carrick
Diane Duma5hie
Simon Dunkling, lolned December 2022
James Grierson
Amy Dalton-Leader
Caroline Legg
Katle Leppard, resigned December 2022
Peter Mccre
Philippa Sampson-Bancroft
Sha5hi Sharma
James William50n
Neil Worrall, joined December 2022
16

LionHeart
Audit and Risk Committee
The Audit and Risk Committee has the purpose of overseeing the preparation and agreement of the annual accounts
and audit of LionHeart's finances. Specifically. the committee will..
Oversee the audit of the accounts and make recommendations for approval by the Board ofTrustees
Oversee the risk management process.
Committee Membershlp..
James Grierson
Katie Leppard
Sh35hi Sharma
Mark Southwell
Lorna Wright
Neil Worrall
Doris Yuen
Trustee, Chair
Trustee, reslgned December 2022
Trustee
Co-opted
Co-opted
Trustee, joined December 2022
LionHeart, joined September 2022 Inon-voting memljerl
Investment Commlttee
The Investment Committee has the following role and purpose..
To appoint appropriate professional investment managerlsl,
To agree with the investment managerlsl the broad long.term investment strategy for LionHeart's
capital endowment,
To monitor the investment performance of the investment managerlsl against suitsble benchmarks
and peer Broups,
To assess the ethlcal, social and governance IESGI policies of the investment managerlsl and
investments to ensure they do not bring LionHeart into disrepute,
To oversee the charity's policies for cash and short-term deposSt management,
To recc>mmend to the Board of Trustees a change of investment managers, when required,
To oversee and manage the 5eleetion process for new investment managers.
Committee Membership-
James Williamson
Philip Ne51
James Grierson
Philippa 5ampson-83ncroft
Chris Perkin5
Neil A'Bear
Dorls Yuen
Trustee, Chair
Trustee, Vice Chair
Trustee
Trustee
Co-opted
Co-opted, Trustee from December 2022
LionHeart, joined September 2022 Inon-voting member)
SENIOR LEADERSHIPTEAM
The Trustees delegate day to day management of the charity to the Senior Leadership Team, who attend Trustee and
Committee meetings 3s approprlate and report on the activities of the charity to Trustees regularly.
Chlef Executive
Davina Goodchild
Head of Finante & Corporate Servlces Doris Yuen, lolned September 2022
Head of Operations
Juliet Smith50n
PROFESSIONAL ADVISERS
Auditor5
Crowe U.K. LLP, Black Country House, Rounds Green Road,
OldbL¢ry, West Midland5, B69 20G

LionHeart
Sollcltors
Wilsons, Alexandra House, St Johns Street, Salisbury SPI 2SB
Investment Managers
Sara5in & Partners, Juxon House, 100 St Paul's Churchyard. London, EC4M 8BU
CCLA, Senator House, 85 Queen Victoria Street, London, EC4V 4ET.
Bankers
Unity Trust Bank PLC, Nine Brindleyplace, Birmingham, 812HB
Corporate Governance
Internal controls over all forms of commitment and expenditure contSnue to be refined to improve efficiency and
effectivenes5. Processes are in place to ensure that performance is monitored, and that appropriate management
information is prepared and reviewed regularly by both Executive Management and the Board of Trustee5.
The systems of internal control are designed to provide reasonable but not absolute a55urance against rnaterial
misstatement or loss. They include..
A business plan and annual budget approved by the Trustees,
Regular tonsideration by the Trustees of financial results. variances from budgets, non-financial
performance indicators and benchmarking reviews,
Delegation of day-to-day management authority and 5egre8ation of duties,
Identification and management of risks.
Rlsk Mpnagement
The Trusteès have continued to focv5 on Risk Management. This has involved..
Identifying the majur risks facing the charity,
Assessing the likellhood and severity of the risks identlfied,
Reviewing the existing controls that the charity has in place to mitigate the risks,
Seeking to identify and implement any further actions required to manage risk.
The Trustees confirm that they have systems in place to mitigate the major risk5 facing the charity which they have
identified. Recent reviews have included consideration of how all aspects of Covid-19 may affect the charity. Major
ri5k5 identified include..
Vol3tility of incorne, from both investments and donatiDn5. To mitigate thi5 the Investment Committee monitors
performance, and WE encourage donations by mLJltiple methods. Sufficient reserve5 are held in case income falls
significantly.
Our reliance on the RICS for a slgnificant proportion of our Income In the form of subscription donations.
Third Party Indemnlty for Directors
Qualifying third party indemnity provision is in pSace for the benefit of all Trustees of the charitable company. This
cover Is up to £2m and cost £lk12021-2022 £lkl.
18

LionHeart
Statement as to Di5clo$ure of Information to Auditors
The Tru5tee5 who were in office on the date of approval of these financial statements have confirmed, as far as they
are aware, that there is no relevant audit information of which the auditors are unaware. Each of the Trustees have
confirmed that they have taken all the 5tep5 that they ought to have taken as Trustees to make themselves aware of
ny relevant audit information and to establish that it has been communicated to the auditor.
Audltors
LionHeart's auditors for financial year ending 31 March 2023 are Crowe U.K. LLP. Crowe U.K. LLP has indicated its
willingness to be reappointed as statutory auditor.
This report has been prepared in accordance with the Statement of Recommended Prartice
Accounting and
Reporting by Charltle5 and in accordance with the special provisions of Part 15 of the Companies Act relating to small
companies.
The report and accounts were approved and authorised by the Board of Trustees on 7 September 2023 and signed on
behalf by..
Peter Mccrea FRICS FCIArb FRSA
Chair, Board of Trustees, LionHeart
19

LionHeart
Independent Audltors, Report to the members of LlonHeart (The Royal In5tltutlon of Chartered Surveyors
Benevolent Fund Llmitedl
Opinlon
We have audited the f inanclal statements of LionHe8rt IThe Royal Instltution of Chartered Surveyors Benevolent Fund
Llmitedl for the year ended 31 March 2023 which comprise the Statement of Financial Activities, the Balance Sheet,
the Statement of Cashflows and notes to the financial statements. including signlficant accounting policies. The
financial reportlng framework that h35 been applied in thelr preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the
UK and Republlc of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements..
give a true and fair view of the state of charitable company's affairs as at 31 March 2023 and of its income
resources and application of resource5, Sncluding its income and expenditure, for the year then ended
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice-
and
have been prepared in accordance with the requirements of the Companies Act 2006
Basls for oplnion
We conducted our audit in accordance with International Standard5 on Auditing IUKI IISAS IUKII and applicab1e13w.
Our responsibilities under those standard5 are further described in the Auditorfs responsibilities for the audit of the
financial statements section of our report. We are independent of the charitable company In accordance with the
ethical requirement5 that are relevant to our audit of the financial statements in the UK, including the FRCS Ethical
Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe
that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relatlng to going concern
In audltlng the financial statements, we have concluded that the trustee's use of the going concern basis of accounting
in the preparation of the finaricial statement5 is appropriate.
Based on the work we have performed, we have not Identlfied any material uncertalntles relatlng to events or
condltions that, individually or collectively, may cast signlficant doubt on the charitable companvs ability to continue
as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibillties and the responsibilities of the Trustee5 Wlth respect to going concern are described in the relevant
sections of this report.
Other informatlon
The Trustees are responsible for the other information contalned within the annual report. The gther information
comprises the information included in the annual report, other than the financial statement5 and our auditorfs report
thereon, Our opinion on the financial statements does not cover the other Information and, except to the extent
otherwise explicitly stated in our report, we do not expre55 any form of 25surance conclusion thereon.
Our responsibility is to read the other infomation and, in doing so, consider whether the other information is
materially Inconsistent with the financial statements, or our knowledge obtained in the audit or otherwise appears to
be materially misstated. If we identify such material inconsistencies or apparent material mi55tatements. we are
required to determine whether thi5 gives rise to a material misstatement in the financial statement5 thern5elves. If,
based on the work we have performed, we conclude that there is a material misstatement of this other information,
we are required to report that fact.
We have nothing to report in thls regard.
20

LionHeart
OplnSons on other matters prescribed by the Companles Act 2006
In our opinion based on the work undertaken in the course of our audft
the information given in the Trustees, report, which includes the director5, report and the strategic report
prepared for the purposes of company law, for the financial year for which the financial statements are
prepared is consistent with the financial 5tatements,' and
the strategic report and the directors. report included within the Trustee5' report have been prepared in
accordance with applicable legal requirements
Matters on which we are requlred to report by exception
In light of the knowledge and understanding of the charitable company and their environment obtained in the course
of the audlt, we have not Identified material misstatements in the strateglc report or the directors, report included
within the Trustee5' report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 require5
U5 to report to you if, in our opinion=
adequate and proper accounting records have not been kept,. or
the financlal statements are not Sn agreement with ihe accounting records and returns: or
certain disclosures of Trustees, ￿mUneration specified by law are not made,. or
we have not received all the information and explanations we require for our audit
Responslbllltles of trustee5
As explained more fully in the Trustees, responsibilities statement set out on page 13, the Trustees Iwho are also the
dlrectors of the charitable company for the purposes of company lawl are responsible for the preparation of the
financial statement5 and for being satisfied that they give a true and fair view, and for such inteTnal control as the
Trustees determine is necessary to enable the preparation of financial statements that are free from material
misgt3ttment, whether due to fraud or error.
In preparing the flnancial statement5, the Trustee5 are responsible for assessing the charitable company's ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going con¢ern
ba515 of accounting unless the Trustees either intend to liquidate the charitable company or to cease operation5. or
have no realistic a￿ernatIVe but to do so.
Ayditorfs responslbilitles foy the audit of the financlal statements
Our objectives are to obtain reasonable assurance about whether the financial statement5 as a whole are free from
material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion.
Reasonable asstjrance Is a hlgh level of assurance but is not a guarantee that an audlt conducted In accordance with
ISAS IUKI will always detect a materi31 misstatement when it exists. Misstatements can arise from fraud or error and
are considered material if, individually or in the aggregate, they could reasonably be expected to influence the
economlc decisions of users taken on the basis of these financial statements.
Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-
compliance with laws and regulations are set out below.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Councll's web51te at.. www.frc.org.uklauditor5responsibilities. This description foms part of our auditor's
report.
Extent to whlch the audit wa5 considered ¢apable of detertlng Irregularitle5, Includlng fraud
Ir￿gUlaritIes, Includlng fraud, are instance5 of non-compliance with laws and regulations. We identified and assessed
the ri5k5 of material misstatement of the financial staternents from irre8ularitiÈs, whether due to fraud or error. and
discussed these between our audit team members. We then designed and performed audit proCedU￿S responsive to
those rlsks, including obtaininB audit evidence 5vffi¢ient and appropriate to provide a basis for our opinion.
21

LionHeart
We obtained an understanding of the legal and regulatory frameworks within whith the charitable company operate5,
focusing on those laws and regulations that have a direct effert on the determination of material amounts and
disclosure5 in the financial statements. The law5 and regulations we considered in this context were the Companie5
Act 2006, the Charities Act 2011 together with the Charitie5 SORP IFRS 1021. We assessed the required compliance
with these laws and regulations as part of our audit procedures on the related financial statement items.
In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial
statements but compliance with which might be fundamental to the charitable company's ability to operate or to
avoid a material penalty. We also considered the opportunities and incentives that may exist within the charitable
company for fraud. The laws and regulations we considered in this context for the UK operations were Charitv
Commission regulatlons, General Data Protertion Regulation IGDPRI, Anti-fraud, bribery and corruption legislation,
Employment legislation and Taxation legislation.
Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to
enqulry of the Trustees and other management and inspection of regulatory and legal correspondente, if anv.
We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to
be within the timing of recognitlDn of income znd the override of controls by management. Our 3udlt procedures to
respond to these risks included enquirie5 of management about their own identification and assessment of the risks
of irregularities, sample testing on the posting of joumals. designing audit procedures over income, reviewing
accounting estimate5 for bia5e5, reviewing regulatory correspondence with the Charity Commission, and reading
minute5 of meetings of those charged with governance.
Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some
material misstatement5 in the financial statements, even though we have properly planned and performed our audit
in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations
lirregularltSesl Is from the events and transactions reflected in the financial statements, the le55 likely the inherently
limited procedures required by auditing Standards would identify it. In addition, as with any audit, there remained a
hlgher risk of non-detection of irregularities, as these may involve collusion, forgery, Intentlonal omissions,
misrepresentations, or the override of internal controls. We are not responsible for preventing non-compliance and
cannot be expected to detect non-compliance with all laws and regulations.
Use of our report
This report Is made solely to the charitable companvs members, as a body, in accordance with Chapter 3 of Part 16 of
the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's
members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest
extent permitted by law, we do not accept or assume responsibTlity to anyone other than the charitable company and
the charitable £omp3nV5 member5 a5 a body, for our audit work, for this report, or for the opinlons we have formed.
C¢
Kerry Brown, Senior Statutory Auditor
For and on behalf of Crowe U.K. LLP. Statutory Auditor
Black Country House
Rounds Green Road
Oldburv
West Midlands
B69 2DG
Date: 22 September 2023
22

LionHeart
STATEMENT OF FINANCIAL ACTIVITIES
1lntorpor4tinE 3n lTrcorne and E¥pendrture A¢fNntl
FOR THE YEAR FROM I APRIL 2022 TO 31 MARCH 2023
Unrestritted
Funds
Year Ended
31 March
2023
Total
Unrestrlcted
Funds
Year Énded
31 March
2022
Total
Notes
£000
£000
£000
£000
Income From:
Donations and Legacles
1,163
1,163
1,120
1,120
Other Trading Activitie5
Investments
947
947
866
866
Totsl Income
2.110
2,110
1.992
1,992
Empenditure on..
R3ising Fund5
Investrnent Mana8ement Fee5
Charitable Activities
58
58
53
53
84
iio
1.905
iio
2,086
2,086
1,905
Total Expenditurè
2,228
2,228
2,06B
2,068
Realised Net Gains on Investments
Unrealised Net Galns / IL0551 on
Investments
18
18
19
19
11,4061
11.4061
273
273
Ner IncomellExpendlturel
11,5061
11,5061
216
216
Transfers Between Fund5
Other Recognised Gains I IL055e51'.
Actuarial Gains / IL055e51 on
Defined Benefit Pension Scheme
21
1571
1571
405
405
Net Movement In Funds
11,5631
11,5631
621
621
Reconclllatlon of Funds
Total Funds Brought Forward
27,381
27,381
26.760
26,760
Totsl Funds Carried Forward
25,818
25,818
27,381
27.381
The statement of financial activities include5 all galns and10sses recognised in the period.
All income and expenditure derive from continuing activities. The notes on pages 25 to 41 fomi part of these financial
statements.
23

LionHeart
BAL4NCE SHE￿As AT31 MARCH 2023
CCMPANY REGISTRATION No. 980025
REGISTERED CHARITY No. 261245
31 March 2023
31 March 2022
NOTES
£000
£000
£0
E(M)O
Fixed Assets
Int3ngible Assets
Tangible Assets
Investments.. Pooled
Investments.. Social
li
12
13
14
24.055
74
25,041
79
Total Flxed Assets
24,130
25,123
Current Asset5
Debtor5
Cash at Bank and in Hand
15
275
I,S96
1,871
399
1,872
2,271
Total Current Assets
Credltors
Amounts falling dve within gne year
Net Current As5els
16
12561
(IS81
1,615
2,113
Total a$5ets less current liabililles
25,745
27,Z36
Creditors
Amounts falling due after one year
16
Defined Pension Stheme Uablllty
21
73
145
Total Net Assets
25,818
27.381
Funds
Restricted Funds
Unre5tri¢ted Deslgnated Funds
Unrestrlcted Free Funds
23.074
2,671
24,352
2,884
Pension Reserve
73
145
Total Charlty Funds
18
25,818
27,381
The account5 are prepared in accordance with the Companies Act 2006 and Financial Reporting Standard 102 and with
the special provisions of Part 15 of the Companies Act relating to small companies.
Signed on behalf of the Board of Tru5tee5 and authorised for issue on 7 September 2023.
Peter Mccrea FRICS FCIArb FRSA
Chair, Board of Trustees, LionHeart
The notes on pages 25 to 41 form part of these financial statement5.
24

LionHeart
STATEMENT OF CASHFLOW5
FOR THE YEAR ENDED 31 MARCH 2023
Year Ended
31 March
2023
Year Ended
31 March
2022
Note
£000
£000
Cash Flows from Operatin8 Actlvltles:
Net Cosh Providedby/(used In) OperotlngActivities
23
18201
iii
Cash Flows from Investlng Actlvltles:
Returns from Investments
Purthase of Property, Plant, Equipment & Intangible5
Proceeds from Sale of Investments
Purchase of Investments
Net Cosh Provlded by/{u5ed inj Investing ArtiViTties
947
866
13
136
97
Isooi
544
11,5001
15011
Change In Cash and Cash Equivalents In the year
Cash and Cash Equivalents at l April 2022
Cash and Cash Equivalents at 31 March 2023
12761
1,872
1,596
15021
2,374
1,872
25

LionHeart
NOTES TO THE FINANCIAL STATEMENTS
l. Accounting Policies
Charity Intormatlon
LionHeart is a registered charlty (number 2612451 and company limited by guarantee with no share capltal. registered
in England and Wales (number 9800251. Its registered office and principal place of busines5 is 55 Colmore Row,
Birmingham, 83 2AA. Since the flnancial period being reported on the registered office and principal place of business
has changed to I Cornwall Street, Birmingham B3 2DX.
Basis of preparation
The financial statements have been prepared under the historical cost convention, except for investments which are
included at fair value, and in accordance with the Statement of Recommended Prattice: Accounting and Reporting bv
Charlties preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland IFRS 1021 issued on 16 July 2014 and the Compinie5 Act 2006.
The charlty meets the definition of a public benefit entity under FRS 102. A55et5 and liabilities are initially recoEni5ed
at historical c05t or transactlon value unless Otherwise stated in the relevant accounting policy notes.
Going Concern
The accounts have been prepared on a going concern ba515. Having carried out a detailed review of LlonHearfs
resources and the challenges presented by the current economic climate, the Trustee5 are Satisfied that the charity
has sufficient cash flow5 to meet its liabilities as they fall due for at least one year from the date of the approval of the
accounts.
There are no significant financial uncertainties which the Trustees conslder are a significant risk to the ability of the
charity to trade as a going concern in the foreseeable future.
Funds Strurture
LionHeart ha5 one unrestricted and unde5ignated fund, three de5ign3ted funds and no restricted funds.
General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the
objectives of the charity and which have not been designated for other purposes.
Designated funds are unrestricted funds that have been set aslde by the Trustees for particular purposes. These funds
are reviewed annuallv.
Restricted fund5 are funds which are to be used in accordance with specific restrictlons imposed by donors or which
have been raised by the Charity for particular purposes. Expenditure 15 charged to the Statement of Financial Activities
when incurred.
Income
Donations received directly by LionHeart are accoLJnted for on the day of receipt or when they become entitled to
them. Donitions collected by third parties are accounted for as cash in third parties, hands on the date of receipt by
the third party. Legacies are accounted for as soon as entitlement. probability and monetary value can be established.
For investments, accounting entrie5 are based upon the quarterly returns submitted by our investment m?naÉement
company.
Expendlture and Irrecoverable VAT
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity
to the expenditure. All expenditure 15 accounted for on an accruals ba515 and has been classified under headings that
aggregate all costs related to the category.
Grants payable to beneflciaries are accounted for where either we have agreed to pay the grant without condition
and the recipient has a reasonable expectation that they will receive 3 grant, or where any conditlon attaching to the
26

LionHeart
grant is fulfilled. We have taken the exemption available for charity trusts registered in England and Wales from
providing the name5 of grant recipients and the amount5 of the grants.
Irrecoverable VAT 15 charged against the category of expenditure for which it was incurred. where possible costs are
dlrecrly attributed to specific activities. Overhead and support costs which relate to more than one activity are
apportioned between those activities.
Tangible Fixed Assets and Depre¢lation
All a55ets costing more than £1,000 are capitalised and are valued at depreciated historic cost. Depreciation is charged
on fixed assets on a stralght-line basis over their estimated useful life. The useful life of LionHeart's fixed a55ets is 3
years for office and computer equipment.
Intanglble A55et5 and Amortlsation
Intangibles are amortised over 3 years, wlth a full yearfs depreciation charged in the first year.
Investments
Inve5tmen15 are st3t@d at fair value as at the balance sheet date. The Statement of Financial Activities includes the net
gains Bnd losses arising on revaluation and disposals throughout the period. The fair value OF the investments is the
quoted bid price.
Soci31 Investments are loan5 to beneficiaries. Loans are partially provided for in case of default.
The 5h3res in Gravesend and District Property Company Ltd were disposed of within the year.
Pension5
LionHeart operates defined benefit and defined contribution Imoney purchase) schemes. Note 21 gives detai15 of the
defined benefit scheme. The calculations on the recognition of gains and losses and the notes are produced in
accordance with FRS 102 requirement5. For dèfined benefit retirement plans, the £05t of providing benefi'ts is
determined using the projected unit credit method, with actuarial valuations being carried out at each balance sheet
date. Actuarial gain5 and1055e5 arising are recognised immediately in the Statement of Financial Activities. Past service
costs are recognised as an expense on a stralght-llne basis over the average period until the benefits become vested.
To the extent that the benefits have already vested, the cost is recognised immediately in the Statement of Financial
Activities. The amount recognised in the balance sheet represents the present value of the defined benefit obligation,
adjusted for unrecagnised past service costs, and reduced by the fair value of plan assets. Any asset resulting from this
calculation is limited to the lower of the asset and any unrecogni5ed past servlce cost plus the presentvalue of available
refund5 or reductions in future contributions to the plan. The rate used to discount the benefit obligatlons is based on
market yields for high quality corporate bonds with terms and currencie5 consistent with those of the benefit
obligations. Gains and losses on curtailments/settlements are recognised when the curtailment/5ettlement occur5.
Debtors
Trade and other debtors are recogni5ed at the settlement amount due after any trade discounts offered. Prepayments
are valued at the amount prepaid net of any trade discounts due.
Cash at Bank and In Hand
Cash at bank and cash in hand includes cash and monies on short term deposit, at the bank and other short-term liquid
investments with original maturities of three months or le55.
Credltors and Provi5ion5
Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that
will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be
measured or estimated reliably. Creditor5 and provisions are normally recognised at their settlement amount allowing
for any trade discounts due.
27

LionHeart
Flnanclal Instruments
The charity only has financial assets and liabilities of a kind that qualify as basic financial instruments and are not
considered to be of a financial nature. Such financial instruments, except for investments classified at fair value
through profit and loss, are initially recognised at transaction value and subsequently measured at their settlement
value.
CrFtical A¢countlng Estimates and Areas of Judgement
Estimates and judgements are continually evaluated and are based on historical experience and other fattors,
including expectations of future events that are believed to be reasonable under the circumstances. Trustees have
determined a level of provislon against the loans made to beneficiaries, thi5 is reviewed each year.
2. Donations and Legacie5
Year ended
31 March
2023
Year ended
31 March
2022
£000
£000
Donations from RICS members
Other cash donation5
Donated off1ce space
591
443
683
248
Donations
1,034
931
Legacies
Unrestricted grants
119
179
io
io
Total
1.163
1.120
3. Other Trading Activitie5
Year ended
31 March
2023
Year ended
31 March
2022
£000
£000
Trading subsidiarv
Lottery income
Total
The Lottery was discontinued June 2021.
28

LionHeart
4. Investment Income
Year ended
31 March
2023
Year ended
31 March
2022
Dividends from pooled investment
funds
796
Investment income
151
183
Total
947
866
The above figure5 have been amended to show investment return as income instead of as a change in market value.
5. Cost of Ra155ng Funds
Year ended
31 March
2023
Year ended
31 March
2022
£000
£000
Costs of activities
Lottery costs
Staff c05t5
Total
Investment manager fees
52
47
53
iio
58
84
Total
142
163
The Lottery was discontinued June 2021.
29

LionHeart
6. Charitable Expenditure by Artivlty
Year ended
31 March
2023
Year onded
31 March
2022
£rJ)o
£000
Grant Maklng to Indlviduals
Grants approved
Staff costs
Depreciation
Other costs
Support & Governance
Total
449
135
314
117
118
702
116
553
Advice and Bèneficiary Support
Staff costs
Depreciation
Other costs
Support & Governance
Total
230
207
li
47
205
54
214
499
470
Engagement and Communl¢ations
Staff costs
Depreciatlon
Other costs
Support & Governance
Total
218
193
io
96
26
212
182
456
481
Workshops and Weblnars
Staff costs
Depreciation
Other costs
Support & Governance
Total
164
155
35
229
429
65
173
402
Total
Grants approved
Staff cost5
Depreciation
Other tosts
Support & Governance
Total
449
747
314
671
36
208
115
773
676
2,086
1,905
All expenditure is from unrestricted funds. Support & Governance costs are also showrh in nute 7.
50

LionHeart
7. Analysis of Support and Govemance Costs
Year ended
31 March
2023
Year ended
31 March
2012
£000
£000
Grant Making to Individua15
Staff cost5
Consultancv
Informatlon and technology cost5
Other costs
Governance
Total
50
li
15
22
55
21
18
20
118
17
116
Advice and Beneficiary Support
Staff costs
Consultancy
Information and technology Costs
Other costs
Governanee
Total
91
19
28
39
37
97
37
33
29
205
214
Enga8ement and Communlcations
Staff costs
Consultancv
Information and technology cost5
Other tosts
Governance
Total
89
19
28
39
37
86
33
29
26
212
182
Workshops and Weblnars
Staff costs
Consultancy
Information and technology costs
Other costs
Governance
97
21
82
30
41
40
31
28
25
173
Total
229
Totsl
Staff costs
Consultancv
Information and Technology Costs
Other costs
Governance
Total
327
70
320
29
122
108
97
676
ioi
141
134
773
All allocations are based on staff numbers.
31

LionHeart
8. Net Income 15 Stated after charying the following:
Year Ended Year Ended
3110312023 3110312022
£OOO's
£OOO's
Depreciation
Auditor's remuneration
Operating lease expenses incurred in the
vear
Total
36
14
16
17
43
94
9. Employees
Yearended
31 March
2023
£000
Yearended
31 March
2Q22
Staff costs comprise:
Salaries
Social security costs
Other pension contributlons
999
889
85
130
125
Total
1,224
1,104
All expenditure is from unrestricted funds.
The average number of employees during the year was 2912021-2022 281. Full time equivalents were 25.212021-2022
24.41,
One employee earned emoluments In excess of £60,OCQ in the year12021-2022 11 this wa5 in the band £80,001 to £90,OIX)
12021-2022 £80,001 to £90,Cml. Pension contributions of £9k were made for this employee12021-2022 £8kl.
Key management personnel of the charlty are those having authority and responsibility delegated to them by the Trustees
for planning, directing, and controlling the activities of the charity. The total employee benefits of the key management
personnel of the charity were £206k12021-2022 £211kl. The Head of Finan￿ and Corporate Services wst was vacant for
6 months of the year.
10. TNstees' and Co-opted Member5, Remuneration and Expenses
The Trustees and co-opted committee members re￿iVed no remuneration during the year12021-2022 nill. Some of
the Trustees and co-opted members claim travelling and subslstence expenses and during the year a total of £4,618
was paid to 12 Trustees and co-opted committee members12021-2022 £2,174 to 81.
32

LionHeart
11. Intangible Fixed Assets
Year ended
31 March
2023
£000
Software
Development
Cost
At l April 2022
Additions
Oisposals
At 31 March 2023
88
Depre¢iatlon
At l April 2022
Disp05als
Charge for year
At 31 March 2022
88
88
Net book value
At 31 Marth 2023
At 31 March 2022
12. Tangible Fixed Assets
Year ended
31 March
2023
£000
Office
Equipment
Cost
At l April 2022
Addition5
Disposals
At 31 March 2023
63
63
Oepreciation
At l April 2022
Disposals
Charge for year
At 31 March 2023
60
62
Net book value
At 31 March 2023
At 31 March 2022
33

LionHeart
13. Fixed Asset Inve5tment5
Year ended
3110312023
£'ooo
25,041
500
-80
-1,406
24.055
Year ended
3110312022
£'ooo
23,385
1,500
-117
273
2S,041
Market value brought forward
Add additions to Investments at C05t
Less disposals at carryinB value
Add net gain1105sI on revaluation
Market value a5 3t 31 March
Flxed Asset Invesknents by Type
Year Ended Year Ended
3110312023 3110312022
£IJOO's
£OOO's
Pooled Investment Funds
24,055
24,961
Unquoted Securltles at Fair Value
Graves@nd and District Property Company
80
Total
24,055
25.041
During the first quarter of the year a second Investment Manager was appointed in CCLA, znd 50% of the Sarasin
Endowment Fund wa5 transferred to a CCLA COIF Ethlcal Investment Fund.
14. Social Investments
Year Ended Year Ended
3110312023 3110312022
£OOO's
£IXIO's
Interest Free Loans wtth no Fixed Repayment
Date
Paid to Beneficlarles
Loan5 Ovtstanding at 1st April
Loans Repaid During the Year
Loans Outstanding at 31st March
210
221
-11
210
205
Provisltsn for Bad Debts on Loans
Provision at 1st April
Provision Released In the Year
Provision at 31st March
Net Loans Outstandlng at 315t March
-131
-136
-131
74
-131
79
15. Debtor5
34

LionHeart
YeaT Ended Year Ended
3110312023 3110312022
£OOO's
£OOO's
Taxation Recoverable
Prepayments and Accrued Income
Other Debtors
Total
56
176
43
275
44
251
104
399
16. Credttor5
31 March
2023
£fy)o
31 March
2022
£000
Trade creditors
Grant Commitments
Accruals
Taxation and soclal security
other creditors
Total
73
83
65
26
36
54
44
22
256
158
31 March
2023
31 March
2022
£000
Grant Commitments
Balance l April 2022
Addition5
Paid
Balance 31 March 2023
54
439
14101
73
309
13281
54
17. Net Assets
31 March
2023
Unrestrlcted
£OOO's
31 March
2023
Total
£OOO's
31 March
2022
Unrestricted
£OOO's
31 March
2022
Total
£OOO's
Fixed Assets
Investments
Net Current Assets
Provislons
Total
24.129
1,615
73
25,818
24,129
1,615
73
25.818
25,120
2.113
145
27,Y81
25,120
2,113
145
27.381
35

LionHeart
18. Movement In Funds in the Year
Balance at
l April 2022
£000
Income
Expenditure
Transfer5
Gains /
Ilossesl
£000
Balance at
31 March 2023
£￿0
£000
£000
£000
Free reserves
Income fund
Development fund
Pension reserve
Fixed asset fund
Restricted fund
Total
2,884
23,349
1,000
145
2,110
12,2111
11121
412
13001
2.671
22.373
700
73
11,3881
1151
21
1571
27,381
2.110
12,228)
11,445}
25.818
Balance at
l April 2021
£000
Income
Expenditure
Transfers
Gains I
Ilossesl
£000
Balance at
31 March 2022
£000
£000
£000
£000
Free reserves
Income fund
Development fund
Pension reserve
Fixed asset fund
Restrirted fund
Total
2,449
23.307
1,200
12321
36
1,992
12,0051
448
12501
Izooi
2,884
23,349
1,000
145
292
1281
1351
405
26,760
1.992
{2,0681
697
27,381
Oeslgnated Funds
The Income Fund has been designated by the Tru5tee5 to provide future income for the charityto continue its actlvities
indefinitely. This is predorninantly made up of investment holdings.
The Development Fund was set up in 2019 to utilise Some reserves to facilitate funding the objective5 of the five-year
strategy. Monie5 were transferred from the Income Fund for this.
The Pension Reserve has been designated by the Trustees to set aside funds against the deficit on the defined benefft
pension scheme.
rhe Tanglble Fixed Asset Fund ha5 been designated by the Trustees to set aside funds for the future depreciation on
fixed assets.
Restrlcted Fund
There are currently no restricted funds.
Transfer5 Between Funds
Funds have been transferred to Ifroml free reserves to match the necessary levels of design2ted funds.
36

LionHeart
19. Commitment5 Under Operating Leases
At 31 March 2023. the charity had one operating lease with a commitment of £37k within one year12022 £32kl and
£74k greater than one year, but less than five years12022 £nlll.
20. Capltsl Commltmenis
At 31 March 2023. the charlty had no capltal commltments12022 £nill.
21. Staff Penslon Schemes
Three current employees are members of the Local Government Pension Scheme which is administered bythe London
Pensions Fund Authority. There is also one pension member and a further three deferred members. The Local
Government Pension scheme is a defined benefit Ifinal salary) scheme. LionHeart as the employer, although not a IDc31
authority, 15 classified as an admitted body into the scheme. LionHeart has no influence over how thè stheme operate5
or its investment performance. Contribution levels are set by reference to actuarlal assessments that are formally
reviewed by the LPFA every three years. Pension costs are accounted for on the basis of spreading the cost of pensions
over employee5, working live5 Wlth LiDnHeart. The scheme was closed to new member5 On 9 December 2010.
Following this date new employees are offered a contribution to stakèholder pensioTh plans. The current pension
offered 15 operated by Royal London.
The Financial Reporting Standard 102 IFRS 1021 disclosures are provided bythe London Pensions Fund Authority ILPFAI
on an agreed statutory basis over which LionHeart has no control. The methodology and assumptions prescribed for
the purposes of FRS 102 mean that the disclosures will be inherently volatile. varying greatly according to investment
markèt conditions at each accountlng date.
FRS 102 requires di5c105ure of the charity's share of the a55et5 and liabilities of the LPFA defined benefit5 scheme. A
qualified independent actuary, appointed by LPFA. has made a valuation on 31 March 2023 based on the following
assumption5'.
A55urned life expectations from age 65 are..
31 March
2023
31 March
2022
Life expertancy from age 65 Iyearsl
Retiring today
Males
Females
21.9
23.9
23.6
23.6
Retiring in 20 years
Males
Females
23.1
25.8
23.4
25.9
The estimated duration of the employer as of the 31# of March 2023 is IS years.
The financial assumptlons used to calculate the results are Bs follow5..
31 March
2023
31 March
2022
%pa
2.60%
3.25%
4.25%
Flnancial assumptions
%pa
4.80%
2.90%
3.90%
Discount rate
Pension increases
Salary increases
37

LionHeart
Based on these assumptions the LPFA actuary values the charity's share of the funds is as follows:
31 March
2023
31 March
2022
£000
£000
Present value of the defined beneflt obligation
Fair value of fund assets Ibid value)
Deficit /1Surplusl
Impact of asset ceiling
Net defined benefit liability I lassetl
1.361
2,452
11.091)
1.018
173)
2,259
2,404
{1451
(1451
The analysis of the assets of the scheme is as follows..
31 March
2023
£000
31 March
2022
£000
Equities
Tar8et return funds
Infrastructure
Property
Cash
Total
1,442
456
310
241
1,368
518
245
216
57
2.452
2.4Q4
Reconciliation of defined benefit obligation..
Opening defi'ned benefit obligation
Current seNice cost
Interest Cost
Contributions by members
Estimated benefits paid, net of transfers in
Change in financiol assumptions
Experience gain I Ilossl on defined benefit obligation
Past 5ervite costs lThcludlng curtailments
Change in demographic assumptions
Clo51ng defined beneflt obllgation
2,259
45
59
2,289
47
44
1231
17041
13301
1221
Iiioi
48
1.361
2.259
Reconciliation of fair value of employer assets..
Opening fair value of employer assets
Interest on assets
Contributions by members
Contributions by employer. including unfunded
Return on assets less Interest
Administratlon expenses
Estimated benefits pald plus unfunded transfers in
Other artuarial gains
C105ing fair value of employer's as$ets
2,404
63
2,057
40
27
1311
iii
1231
26
299
131
1221
2,452
2.404
The total retum on fund assets for the year to 31 March 2023 was £32k12021-2022 £339kl.
38

LionHeart
Amounts recognised in the statement of Financial Activitie5 in respert of defined benefit schemes are as follaws:
Year ended
31 March
2023
Year ended
31 March
2022
£000
£000
Service c05t
Net interest on the defined liability
Admlnlstratlon expenses
Total loss l {profltl
45
41
141
42
43
Remea5urements In other comprehensive income:
Year ended
31 March
2023
£(IOD
1311
Yearended
31 March
2022
£000
299
Remea5urement of the net assets / (defined liability)
Return on Fund assets in excess of interest
Other actuarlal galns 1 Ilossesl on assets
Change in financial assumptions
Change in demographic assumptions
Experience gain / Ilossl on defined benefit obligation
Changes in effect of asset ceiling
Remea5urement of the net assets / (defined liability)
704
1481
330
11,0181
1571
iio
141
405
Reconciliatlon of asset ceiling:
Yearended
31 March
2023
£000
Yearended
31 March
2022
£o(x)
Openlng impact of ?5set ceiling
Interest on asset celling
Actuarial losses I Igainsl
C105ing Impact of asset celllng
1.018
1,018
The asset celllng is the present value of any economic benefit avallable to Lionheart In the form of refunds or
reduced future employer contributions. The approach taken was to restrict the surplus with an asset ceiling. The
asset ceiling is calculated as the difference between the accounting surplus attributable to Lionheart and the 5urplu5
limit. The surplus limit 15 calculated as the future cost of accrual. calculated in line with the discount rate, minus the
present value of the certified contributions payable by ￿Onheart.
39

LionHeart
Projected pension expense for the perlod to 31 March 2024
Analy515 of projerted amount to be Charged to the statement of financial activities for the year to 31 March 2024..
l April
2023 to 31
March
2024
£000
Service cost
Net interest C05t
Administration expenses
Total charge
28
141
25
Estimated employer's contributlons
16
Estimated employels contrlbutions at 15% from l April 2023 Ipreviovs rate 25.7%).
22. Related Party Transactlons
No related party transartions have been identified in the year.
23. Reconcillatlon of Income I IExpenditurel to Net Ca5hflow from Operating Activitles
Year Ended
31 March
2023
£000
11.506)
Year Ended
31 March
2022
£000
Net income I lexpendlturel for the year
Depreciation and amortisation
Disposal uf social investment
IGainsl11055e5 on investments
Change of provision - bad debts
Defined benefit pension scheme adjustment
Returns on Investments
Ilncrea5el I decrease In debtors
Increase I Idecreasel in creditors
Net cash provlded by / (used byl operating activities
216
36
li
12921
{61
28
18661
857
15
1,388
15
19471
124
98
{8201
(i)
40

LionHeart
24. Flnanclal Instruments
31 March
2023
31 March
2022
£000
£000
Financial assets
Financial assets measured at falr value through Income and
expendlture
Financial assets that are debt Iristruments measured at amortised
cost
24,055
25,041
1,909
2,306
25,964
27,347
Financial liabilities
Financial liabilities measured at amortised cost
{Z56)
11581
Financial assets measured at fair value through income and expenditure comprises investments in UK listed and
unlisted securities.
Financial assets measured at amortised c05t comprise cash at bank, other debtors, and accrued income.
Financial1Sabilities measured at amortlsed c05t comprise grant commitment5, accruals, and other credltors.
The charity's income, expense. gains, and losses in respect of financi31 instruments are summarised below..
31 March
2023
31 March
2022
£000
£000
Total investment income for financial assets measured at fair
value through income and expenditure
947
866
Net gains /11055e51 on financial assets measured at fair value
through income and èxpendlturÈ
11,3881
292
25. Recondllatlon of Net Debt
l Aprli 20Z2
£000
Cashflows
31 March 2023
£000
Cash
1,872
12761
1,596
Finance lease obligations
Total
1,872
12761
1,596
41