Charlty regl*tr•tion number 251535 IEngl•nd and Wal•¥l CoMp•ny registrnllon nurnber 00853450 QUEBEC HALL ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 28 FEBRUARY 2025 Caladine Charlered Certified Accountonls QUEBEC HALL LEGAL AND ADMINISTRATIVE INFORMATION Tru•t Mrs Read MrABash Mrc Lambert Mr R A CTrc*nell (Appolnted 24 March 20251 Charlty numb•r (Enqland and Walé•l 251535 Company numb•r 00853450 Prfn¢lp•l •ddrn•• aueb8c Hall East Dereham Norfolk NR19 2QY R•gl•tsred olnc• Qu•b•c Hall East Der8ham Norfolk NR19 2QY Audltor C91edkn• Llmlted Chantry Hou88 22 Upperton R¢od Ea¥lboume East Su56ex BN21 18F 8ank•r• Royal Bank of S￿lI8Thd plc 5 Queen Streot NoThwch Norfolk NR2 4TL QUEBEC HALL CONTENTS Pag• Tru$lMs' report staterThrynt of tmste88' respon81bllhl¢s Ind•p8ndenl audhorf• r•port 9-11 Statement of fln•nd•l •cOvlUe8 12 BAIAnca 8he•t 13 St4t•m8nt olc48h Ilo 14 Not•s to the fin#nrJal •lal•ffl¢nt• 15-28 QUEBEC HALL TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) FOR THE YEAR ENDED 28 FEBRUARY 2025 The tru8tees present thelr annual report and finandal siatsmants for the ya3r ended 28 Febmary 2025. The flnandal statements have been prepared In gCCOTdance with the accounting polirAe& set oul in note 1 to the n8no81 statement8 and comply with the tharity's goveming document, the Companies Act 2006 and .Ac￿un￿n9 and Report¢ng by Charflies.. Statement of Recommended Practice appllcable to chari1I85 preparing their aecounts in accordance wAth tho Flnancial Repo￿n9 Standard applicable In the UK and Republic of Ireland IFRS 1021" (affective 1 January 20191. Oblectl¥o• and aetlvltles The company'8 prlndpal objectives continued to be the provls6on of a high 8tand8rd of IndI￿dU&ll8ed car8 and •¢¢ommod8I￿n for the 8lderfy withln a Chdsllan envlronmpnt. We consequently alm to meet the physleal, emotional and Spi￿￿￿81 n￿d£ ol all our re8kl?nl6 whather they Ilv• In the re8idenYal home or the bungolow8 wlhln Iht complex. As a charfty and non-profft m8klng, we alm to keep the c08ts of lfvlng at auebec Ho11 to the mlnlmum posslble and wè welcome both pr￿ale 8nd socialty fvnded resldents. The lest Cafe Quality Commlssion inspectlon confirniB that Qu8bec Hall offered good public benefrt In that we offer a hlgh kvel of care whltsi malntalning relabvely low 1685. 81 Horne Fe&$ We contlnue to monltOT the leeg charged by other bJc81 commerclalty opvr•tsd Rasldentlal Hom8s and know thot we charge 80me ol, If not the lowest fee5 in th• arèa. Fee8 pald on behAII of Sodblty Fund&d reBlden16 rn81 tha aclual c08ts incurred for thetr re8ldentiAI care. The dlfferenlS8l In our Home fee8 between prlvate and 8odg1 lundad residents h88 at186t Improved 8nd thls malnty due to th¥ Gov•mmenl glvlng mor• funds to County Councll8. We look foThMrd to thls conbnulng dudng 2025126. W¢ Are able lo ensure thAt If top up feel ar• ne¢e88ary, we can accommodal? th1$ 8hortlal. The Tru6tee6 ￿$h to malntain their policy not to lrnpose Bny wÈtrlcllon of the numbern of re8h1ènls funded by Soc181 Service8. A d¢monslratson of our commltrnent to keep fees 8$ low as p06slble. bl Bung8ltrw Rents We alm to keep our bungalow rents as low and fair gs p06slble. FOT 2024125. the income from bungalow rnnts wa8 098ln ihe Bame that of Ihe Local Houslng Ajlowance pByabl• by 8r8ckland Dl8tdct CounrAI. In addltlon to our low falr rent, our properues also have thè benefrt of an alarm ond cornrnunlcallon System for 24 hour Js518tance and phy51rAI, emotlonal and spirltu81 support Is provld8d at no addilion¥l ¢harge. Meals ¢8n PTovlded in the Hall or In th• bungalow ￿ preferred •t g reasonable oddthnAI cost. Most of the act￿ltIeS and evenl$ pf the H811 are open for bungalow resldents to attend. Day r*re Is avallable to bunaalow residents, 86 w•ll as to others living out￿de Ihe complex, at a nomln81 chArge. Consequentty, in the light of the above, we b¢ll•vtr we offer a public benefit lo 011 ovr r¢$ldents. publ￿ b8n8fit Consequenlly, In the Ilghl of th• Above. we believe ￿ offer a public benofit to all our re31denl$. A¢hl•¥ements and p•rtorniane• Swnrficènt achvities and aGhl&vementS against obj8Ctives The Trustees belleve that the cornpany has fvlfilled Ils objècJve In thal all rooms have, for anoth•r year, been 8lrnosl constantly occupied. Bungalow5 have seen a lowei level of rnovernent durSng the year ￿th three bungalows being fvlty refurbished. We are also pleased to rÈport again thal we conlnue to have suffioendy heallhy walllng Ilsts for 911 types of accommodatlon, which may pe￿nIt us to limit the need for fomal adv¢￿SIng In the coming year. The last vl8it from the Care Qualty Cgmmlsslon on 4b Juty 2019 wa3 an un8nnounced in$pe¢tlon and we were awarded an overall raling of GOOD. achieved 8 GOOD in all ffiv8 mandatory areas in$p¢cted. We receiv8d vlslt from CQC on 9th FebTuary 2021 and 13th January 2022 10 inspeci all aspects of Infection Prevenllon Control. Allhough not ratgd wa were good in 811 areas. See website for reports. QUEBEC HALL TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2025 Our reasonabty high occupancy, togelher ￿￿th Increa8e8 In prlvat• fees and sod81￿ funded folk h8ve led to Jn In¢reased income in charitable activities to budget of whlch £6108.00 wa3 frorn donallons unreslrlcted. Actual bottom line was a negatsve of £67362 after deweciallon. We have been to continue with our prograrnme of repairs and refurblshments to both th8 Hall and the bungalows when they are vacated, 83 IndlcBted below vAth repairs a renewals at £154,681.. Durlng the past year these inclu(Jed'. - Completion of new Consumer UnhB for the Hall 2k - Completion ol palnung outside windows of Hall 18k - New loft wlndow and remedlal work 6k - New kerb $lon•s for road by bungalows 4k PAT t¢$llng ol Hall 2k EICR for Hall 3k Rooms painted in Hall Jk Many small WOTk$ cathed out In bungalow8 21k -All new sacurty ¢ablSng around th¥ bungalow complex 9 New water tsnk in flats of Hall 1.3k New water tAnk8 In 3 bungalows 3k - New microwave for kll¢hen 1 k - Work carrfed out in Hall due lo NCC PAMMS Inspection 7k - 3 bungalow8 refurbished. 80me wtth now kltchen, b•lhroom, Alrfng lank and •18etrfcs 28k - New wheelchalrs 1k New tsblè and chairs for patlo areo 1.6k - Varfous work5 In H811 redacorating 13.3k - 14 further bungalows hawng 8pecMlc work¥ ¢•rfled out 9k New patio door lo bungalow 2k New hand8¥1 lor call 8y8tem 1 k Th• 6pend of £154881 w•8 8lgnlficantly hlghèr thon our budget but low&r than that of18st yegr. It18 noled Ih8t ot thls flgure, around £72000 wa$ $pent In and on the Hall it8eN and around £83000 In and on Ihe bungBkJw complex. 11 r•maln8 our obledlve lo rnalntaln and upgrade the facilib'eB, but we recognise Ihol th18 can onty be achleved whM81 our income slrearns are able to yupport It. 11 ha8 been notad thot we have 8p•nt well over 3 mililon poundi on repairs and Tonew818 behyeen 2007 and 2024. Tho Iru8tees and m8n898rnent contlnue lo control other expen8e c8t•gorfe8. However, wè ￿11 not allow any 8avlngB to have a detrimentsl effect on th8 level of carg we offer. Residents In Ihe home are becomlng inueasingty frall. The •verage age of those In the Hal w88 ag8ln 92. One ol our r•sSdent'6 was 107 during the year. Consequenlty, expend￿vr￿S In wages and associaled costs have risen to met the more dem8ndlng care needs of our resldenl6. Truslees have contlnued to Incre98• staff wages ahead of the new Ilvlng w998 pl8nn8d lor 2025 and enluro our staff are p•ld more than that rate. We Also wlsh lo expre8s our appreclatlon to Indlvldua16 and oryonlsatlonB for donatlons received durfng the year. These have greatly halpgd lo support the ￿ntInuIng work of Quebec HBII. QUEBEC HALL TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORTI (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY2025 Resldents in both the hom& and the bungalows were pleased when we ware able to Introduce QUEST 24, "Quebec H811 Understands Everyon8 Sharing To9elherf. We encouraged all to partiapate ideas they hod for the future of events. Thi8 now includes many aclSvitie5 that are planned throughout the year. these include quiz nights wth fish & chip suppers, aftemoon cream teas, ba￿8￿UeS, hog ro851. firewo￿ display. themed evenings rne815, enlert8lnment afternoons, art and uaft, invrted $peaker afternoons and o food maknng club. They also ￿Cluded a monthty art group,. weekty exerdse cla8s. bh¥eekty slnglng group. a monthty prayer meeting, bible sludy and a choir. We continue to hold evening $8Tvices on Sund8ys and Thursdays with f8VOUfitè sing and share tsn Saturday mornlngs for all residents. We en¢our8ge vislts from vaflous organSsations to provlde further items of interest lo our Tesldents. During the ye8r, we have conllnued to update our webstt?. 11 Is Inlormatlve and has produced D)mplim¢nts and applicatlons from throughout the Unit8d Klngdom. Many photo$ or our event8 8nd Ouf Open DayB &Te under the Gallery stsdlon of ovr webBIte. Th8 trustees beheve11 Is Important that our staff recelve approprf8le Irglnlng to ful111 thelr roles In the Home. Tralning undertaken In the year Include.. SOVA,. Llfe Support, Inlecllon Control. Manu81 Handling, Dem8ntla Trainlng. Food Hyglene, Flre Trolnlng, Learning Disabllty and Autism Awarene8¥ and MedICa￿On Tr8lnlng. The trustees wlsh to recognlse lh¢ slgnlficant contrfbuUon mode by our commnted Staff, wlthoul whlch w• would not be able to malntaln the hlgh stsndard that we offor. Flnanclal rnvl•w The r•sulls for the yoar show 8 negatlve of £1,728 12024: neqatfve of £61.5771 from ordlnary Ictl￿tIeS befo depredatlon. A new valu8tlon w89 carrfed oul In January 2022, which pul th• Hall and bungalows At a market value, based on vacant posg8885on, of £10,200,000. Thls valuallon haj not b*&n Incofporaled Into lh8 acrAJunt8. Rèserves policy 1116 the intention of the InJ8teei that auebec Hall Ltd should contlnue lo provldg occcfflmodallon and care for the eldarty In a Chrfstlan envlronm¢nl for as long as ther8 is consldered to be a need lor such pro¥Aslon. It 18 conBldered prudent to develop Suffi￿ent reseNe3 to achieve th1$ vlthoul recovTse to108ns frorn bank8 or other Instiluilon8. Unrestrfcted re$8rv88 are held so as to co￿r unforeseen eX￿n￿li￿re 8rfslng from.. Bulldlng malntenance. Qvèbae H811 is a Grade 2 li8ltrd bulldlng dating from 1759. Malntenanu ¢an PTe$ent many challengtr$ and slgnthcant expense, as $p&cla118t material$ ¥r8 often Tequlred. In order lo keep ourf••s to the minifflurn posslble. It15 essenllal Ih81 we malntaln maxlmum room occupancy. Should thls not be achlevad (through refurbishm¢nl or 8hort tem l•¢k of demand) rè8•rves are requlred to covar th8 shortrall in incom¢. Should the shualon arise wh?reby Quebec Hal should d05e as a residenllal home for the eldety. It is the wish of the trustees that adequate reserves be h81d to allow thè Home to operate foT sufficient time for our r¢8idenis io find Suitabl8 4llematNe accommodation. In view of the frailty ol some residents, thls could run Into 8 pariod of month8. QUEBEC HALL TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED FOR THE YEAR ENDED 28 FEBRUAR Y2025 In order to meet the rf¥ks outlined above, th¢ tru6tses consider that unr•5tricted ￿selveS of 3 months expenditurts should be held. The expenditure for the financial year ending 28102125 is kjoked at and the budget for 2025120281$ tsken into acGount at £1.130,003. Tbe equivalent unrestricted reseN•s 18vel wa6 6et at £282k. The vnfeslricted reserve5 of Quebec Hall are rAJrrenlty hlgher than thls. Our fin8ndal position, induding ojrrent b8nk balances, is a fixed 89enda topic at monthly mèetings of trustees and management. It 16 understood that we wlll work to keep the re3erve¥ lo thls level durlng 202612026. This policy is reviewed annualty and amended as clr¢umstanceB May dlctate. Free reBerve8 al tho and of th8 year lotalled £310,43112024'. £312,1 S91 1118 not the Inten￿On ol the truBlee¥ to hold Restrfcted Reservè6 Other than lor any ipodfi¢ project Inormalty buildlng works), whlch may be envisaged. Oncè 8ny such proled 18 authorised, tt would be lrnplemenled ￿ qulcty 88 P035lble gnd the need lor Rgsthcted R8Berves removed. InvestmenlpoliGy In 8¢cord8nee with the current Investment pollcy, any fund8 hold, Includlng 811 or part of the re88rves, whl¢h 8ra not requlr•d In the Immedlale future, y proportlon May be pul Into a hlgher inleresl bèafing bank account. Th•8e funds mu#l'. bè of mlnimal rfsk lo the c8pRAI Inve8led', not be Invesled lor extended perfods whlth would •lthar prevent a¢¢•$i to the funds 8hould th¢y be rèqulred 818hort notice, Of result in subslantlal lo¥$ •rt$lng from earty do8ure ol the account,. and be revlewed bl lèast annually. cu￿ent interest r8t8É hove come down Agaln dudng Ihe year and ¥r• lower than the pr•vlous year, thè 1088 of Interest conllnu¢s to affect our income in comparison wtth earfier ye•r$. Th8 trustee¥ wlll ¢onlnue to endeavour lo Identify h￿h￿r intare&t4Jearing a¢count& where they are available. Pl•ng fortutur• p•rfod• The TruBlees VAII contlnue wlth the prin¢lpal obledve of pmvidlng hlgh standard a￿0mm0d8trOn and ¢ar¢ In Christlan enwronment al afft)rdabl¢ c08t to all the re$ldan18 of Quebec Hall. The Tw$te88 plan lo conllnue their programme of Tefurblshing the bungalows and ongolng malntanance lo the h81188 and when nece88ary. W• had an ErwSronmnt•l H¢glth Officer vlBIt In J8nuary 2024 was 8w8rd8d the highesl 8cw of 5, we have dedded lo ensur• that we conunue our PTogr8mm• ol renewalj 48 8nd when required. Due to mon1è8 Spent as 6tated above durtng 2024125 and what 1$ planned above, we look to contlnue to con$ollilate financ#$ durlng 202Y26, wllh our usual malnlenance PTogr8mrne and not plan, B8 yel any other slgnlficant expenditure. We have decad8d to put on hold any plan$ for a proposed 3 new room5 with ensuite5 BS Indicated on la$t year's report. Plan¥ lo implement are increa5ingty dlfflcull to attaln at pr¢s¢nt. Trustees will look at All cosbn95 Ind wlll declde wh8t to do at 8 fulure date. Costs spent to date on W0￿￿n9 up plans and submitting tolal over £8,500. The finan¢lal viabllty of Quebec Hall depends largety upon malntalnlng hlgh level8 ol Income by optirnising maximum 0rxup9n￿ levels. In addltlon, wè are a￿ayS very gralelul for any donalirms and giants that may be received. struetur•> governanc• and mon•g•m•nt The cornpany operates as a Charl￿ble tJust, registered wrth the Chority Commission on 3 December 1967 under registration number 251535. 11,8 Gtsveming docurnenl., Memorandum and Articl85 of Assoaauon incorporated 2nd Juty 196S as amended on the 15th September 1967, 19th October 1991, 20 Juty 2006 and 30 November 2007 a8 arnended by Speri81 Resolution dated 28 January 2020. The Trustees will glve consideration lo the possibilty of Quebec Hall becomlng a 'Charttable Incorporated OrganiBation' when the final delai18 regarding this structure are announced. QUEBEC HALL TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED FOR THE YEAR ENDED 28 FEBRUAR Y 2025 The Iwslees, vtho are al80 Ihg dlrectors for the purpose of company law, and served duiing thts year and up to thè date of signature of the fingnryal statements wère.. Mr S Raad MrA Bash Mlss D Ashton Mr C Lambert Mr N Mrtchell Mr R A Cr8ckntrll IR6slgn•d 23 Decefflber 20241 (Reslgned 23 September 2024 (Appointed 24 March 20251 Recruitment ond appoinlmenl of trusle6s Addmlonal Tru$lee$ are appolnted by in￿le￿on from th08e Tru8lee8 In offlce. The Trusle0s 8rn nornSngted foi electlon because of the ski115, expert16& and knowledge that they can b￿ng to guldlng the tharity to fulfil tts objective8, 109olher wlth having an actlv¢ interest in the pollde3 beliefs of all thoBe currently Invofved In the Hall and malntsinlng a strong Chrlstlan •thoa. Pdor to appolntrnent. all pro$pe¢tNe Trvstee8 meet lo dlscuB8 811 a8pect6 ol the Charlty with the tslh•r TrusteeB and senlof management. In addition Ih¥y are glven a lour of Ihe Hall and bungalow complex. We belleve It 1$ important that they are fully aware of the Chgrfty and itB work, prtor to taking on the Tespon$lbi1Sty of a Trustee. On 8ppolntm8nl Tru8tee8 ore provlded ￿th coples of.. - The charrty's govÈrnlny Memor8ndum and Artlde8 ofA8￿cla10n'. The latest accounts DI the ch8rlty; Charity Commisslon guidance noles CC3-'The E88ential Tru8tee'; And The latest Care Quallty Comrnlsslon ICQCI report on the Homè. In addl￿On, Tru8tee$ ore èncouraged to read Charfty Commlsslon and othèr n•wsletter8 and lo att•nd cKJur5e8 d¢8lgned to keep them 8br•88t of thelr dulle8 and responsibilitles. Qualifying Ihlrd p8rtyind8mnily pmvislt)nS Al th¢ onnu81 general m?ollng, on8 thlrd of the Trustees In office are required to resign and may off•r th&mselves for reolection il Ihty hove Servad a temi ol ffiv• yèars. In accordance vthth the Artldes of A860U8tlon, there belng one Be￿Ing five yoars or mora, Mr S. Read w88 r•8ppolnted. None of the TrugteeB have any benetl¢181 Interest In the company. All of the Twslee8 are m8mbers of the compg1)y and guarantee to contribute £1 in th* •v•nt of a windbng up. Org8nlsBlional structu The company's affalrs are administered by the Trustees who m••t monthty wi¢h senlor management. On ¥ rotA ba815 811 trustees conduct a Regulatlon 26 Snspectlon each month and make a lormal report on their findlngs. Trusl88s take Christian service&. vislt to Sha￿ fellowship wKh rosldents in both home and bungalows. 8upport and 055151 management and stsff, and whenever possible support the activltles and ovents of the home. They also take responsibility for ortgoing malntenoncelTefvrbishm&nl as Identified by managemenl and with the help of management identfy and plan ahead lor replacement and renewal Of•￿3£ around Ihe complex. The dpy to day matters and gener81 running of Ihe H811 are deleoated to the Tw8t'$ 8•nlor management bebng Klark Woodgett, responsible for the finance, Offi￿ and fabric ofth8 8State, and David Woo¢Jgett. responsible for managing the care staff and all r¢sidgntial care. They both kèep Trustees fulty inf¢xmed (Trl Ihe matters of the charity. although It Is the TTUStee3 who make 011 the major dedslons. The remuneration of both memb&rs 01 stsff is d18CU88ed and dedded by the Tw$leos and is ba8ed on their responslbilhles and the rn81k￿ rgt•s prevailing. QUEBEC HALL TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED} FOR THE YEAR ENDED 28 FEBRUAR Y 2025 Durfng the year 2024, Karen Verllg8n retired from her posltion a5 Registsred Care Manager and wlshed to slay on at Quebec Hall as a careT. Our Deputy, David Woodgett, became Registered ca￿ Manager Irom first July 2024 and io registered with CQC. Lynda Watkinson, who was a Supervisoi, w95 promoted to Deputy Care Manager. The Trustee8 a¢knovAedge the Charity Commlssion's requlrements for them lo undertake a review of the major Tlsks lo which ihe charity is exp06ed. An ift-depth anatysis of these risks Is conducted each year and where necessary, action is taken to minimise them, Ihl$ was last conductgd on ITh February 202S. Trust8•s have regular monlhty meeting8 where al fin8n¢e$ are reviewed in detail as well consldering the deleth.on of fraud and other IrTegularfUes. Th18 past year ha3 onc8 again pr86enled rnplor challenges for Bll Invo￿ed wllh Quebe¢ Hal even though the pandernic W8A 898ln receding and am re¥ldenls and staff h8vlng had yet another booster vacunalion; Management, 8upeN80rs, car•rg. Indeed all staff, h8v8 worked ￿relesSlY lo kèep residenls 83 safe gs po3glble. Induction 8nd Ir8inlng DllrtJs188S The follo%￿n9 hsks contlnue to remaln th068 vthkh we conslder to b• Ihe mo81 slynhkant.. - Room l Bungalow occupancy OUT oblectlve is to PTovlde accommodation and care for the elderty Chrf$tSans at rale8 sub8tantlo1ty below IhoÈe In the commercial 8ectOT. Th1$ Is very dependent upon malntalnlng hlgh leve18 01 room occjjpancy. Word of mouth recommendallon$ 9nd s818Ctlve advertising 18 eurrenlty a¢hieving thi8. currenty have heallhy waltlng Ilsl8 for both the Home and bvngalow8. We 8re ple88ed to Be• Ihat there 18 no dlffetentlal be￿een Quebec H811 Fee Tales and tho88 of Norfolk County Councll. 80th belng About tha some. Di8a¥ter racovery and plannlng Queboc Hau is an old Grade 11 Ilsted buSlding and 18 vulnerable to polenllally 8erlou8 8tructur81 problems. Problems wllh the roof., lrft and he8llng sygt•m5 etc. woul¢J hav¢ g major Impacl upon day-to4ay aclivltles. To minimi$e th18 rlsk. malntenanco ¢ontractG are in place lo id8ntsfy ond deal with gny such problems 88 qulckly as pos¥lbl¢. Th18 0130 involve3 yearly sile inspection8. Any work9 required ore recordgd onto malnlen8nca sheets for action In pricfflty order. In addlllon, the buildlngs are well covered ty In3urance pollcS81. R&mun¢rntion poh'Gy Heath & Safety rfsk8 to Reslden18 Becau$tr tsl Ihelr age, many of the r¢¥idents of bolh Hall 8nd bungalow& arè fr•ll gnd face deterlor8tlng health. The 8tsff m8ke every effort lo 8s&lst the regldenls where needed and Tnlnimise accidenls. The rharty 8180 ha8 strong Ilnks wlth local heJtth pracllloners, CouncAI inBPgclors and the Care Qu311ty Commisslon ICQCI. Loss ol key 8lAff The Trustee$ wcognlse the enormous contdbulon that the $tsff make8 to the op&ratlon of Ihe tharity. Ev¢ry effort IB made to m8Sntaln CAJntlnuty and motlvatlon of Staff, through tralning and Invo￿ement in decl8lon maklng etc. VV• have re¢rulled nine new staff durtng the year. In add￿On to this annual 8natysls, the Gener81 Mangger of Quebec Hall Is con5t8ntly revfj8¥￿ng ihe oper8llonal r15k$ faced by the ch8rlty and reports any potential problern area5 to the Trustees al th¢lr monlhly rneeling. Because of the nature (rf the Hall's acilvities. the Chgrfty must cornpty wth various se15 of regulatlon5. whlch ar8 ￿gUlarlY rnonilored by the responsible org8nlsats"on. The Care Quality Commbssion Icaci, Norfolk County Council, Fire Sèrvlce. District Council He8llh and Safety, and Environmental Health all carry (￿t rouune Inspecllons. Any issu&5 raised a￿ dealt vthh promplly. Avdltor In aCcOrdanr￿ ￿th the companvs articles, a resolution PToposinB that Caladlne LlmKèd be reappolnted a¥ 8udltOT of the COTnpany w511 be put at a General Meetlng. QUEBEC HALL TRUSTEES REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FE8RUARY2026 Dl•closur• of Infomatlon to audltor Each ol th8 tru$teès has confirmed that Ihero 19 no InlotmaiioTh of whloh Ihgy arè awAr8 vA*h 1$ relevant lo th udit but ol whlch tho 8udltor 18 unaware. They havo furth8r conf med thet Ih8y have tak￿ 8pproprlato stsps to Identify wch I8￿vant Inlormalion ond to o¥tabU$h that the audltor18 #ware of such InfomiA￿ofj. Ttt6 knustw•' report appTov•d by lh• Board ofTru8ts9¢. PAr Tru•t•• QUEBEC HALL STATEMENT OF TRUSTEE3' RESPONSIBILITIES FOR THE YEAR ENDED 28 FEBRUARY 2025 The tnJ8tets8, who are 8180 the dSrector¥ of Quebec Hall for the purpose of crynpany law, are re8ponslble for preparing the TTUSt8es' Report and the financial statements In Aceordance with appllc8b￿lOW and United Klngd¢Nn Accounting Standards (United Klngdom Generalty Acceptentrfbuilons vthich aro fecogni5ed when Te¢eivabl8. Wnere grants aig rece4ved towards this housing and residentl81 care, the grants. whèr8 entitlement 15 not conditional on the dellvery of spedflc performaneè by the chanty, are recognised when the charity be￿rneS uncondition8lly enllued to th¢m. Incorning resources frorn grants, where relating to p¢rformance and speafic delivery requliements, are a¢counted for 88 the ¢harlty eams tho right to conslderation by Its perforniance. Investment income Is wholly bank Intèrè9t generated and 1$ recognlsed in the SoFAwhen rec8wable. TumoveT is recognised 8$ the fair value of the eonslderalion received or receivabb for goods and 5gr¥tcos provided in the normal Course of busines5. and is shown net of any discounts. 15 QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2025 Accountlng pollcle¥ Iconllnuèdl 1.5 Expenditure All expenditure is In¢uTred In putsuit of the charty's objects as lald down In th8 Memofandum and Aftides of A¥8o¢lalion and is rewgnlsed In the accounts wh•n payable. 11 includes IrreeoveT8ble VAT. Chantable expenditure comprises that rolaled to provlding re51denlal ca￿. 11 indudes both dired cost¥ and Support Costs relating to Such actiV￿aS. Support Costs are Ihose funclions th8t asslsl the deliverance of tha charitable actlvrties and indude geneTg1 offlce costs, flnancg and governance costs. Governance cost indude Iho8e Costs a880clated wlth meetlng the Btslutory requirement6 of th? rhgty and Indud8 Its audit fees and costs Ilnked to the strn¢¢glc rnanagefflent of tha charlty. Support co$18 end gov•mance co8ts ha￿ been allocaled wh¢4ty to the Residentl•l Car• 8Ctivty. 1.8 T•nglble Ilx•d •uets ranglble fixed assets are in11181￿ measured al ¢08t and sub8equèndy masurnd at cost or valuatlon. net of d&precl8tion and any impalrment10888S. Oepreclatlon18 recognl8od Èo 88 to wrfte off thts cost or valuation of ass&ls1•8s thelr re8)dual Values over thelr u$¢lul Ilves on the foll¢wing basl8'. Frn•hold land and bulldlngs Plant and machlnary Flxtures, fittlngl and *qulpm•nt Motor vehlcles 2% Stralght line on th• bulldlngs only 35 ye8rs Slralghl line 20% Reducing balanc• 25Y• Redyang balanc• The g8ln or loss arising on Ihe d18po8al of gn a866t Is delemi5ned as the dMferenc8 tse￿een the sale pro¢egd$ and th¢ ¢8rylng value of the assel, And Is recognised in the statement ol finan¢ial 8CtIV￿eS. Tanglble flxed as8ets are ¢aplt81188d If they Can ba used for more than one yoar and coyl at least £500. 1.7 Flx•d a•••t Inve•trn•nta Fixed as8&1 Inv8Stments are Inlllalty me98uied at tran¥actlon prfce exduding trnnsactlon COBIS, and •r• 6ub66quontty measured at f•lr ¥alu& at each reportlng date. Change8 in falr volue are fecognls¢d In net incomwlexpenditurel for the yeBr. Transactlon c0818 are expensed aB incurred. 1.8 Impolrment of fix•d as••t• At each reporting end date, the charity 1ow•ws the carylng amounts of It8 Ihnglble asW8 to dete￿Ine whetheT there is any Indlcation that those assets have Buffered an Impalrmenl kJs¥. If any suth indicpt)on exists, the rècoverable amount of the 8$set Is ests'rnaled In ovder to determine the extent of Ihe impalrmenl loss Of any). 1.9 Cash and ¢•$h •qul¥al•nt• C8sh and cash equival¢nl$ include cash in hond, deposits held at ull wlth banks, olher short-term liquld investments Wtth origlnal maturfties ol threè monlhs or less, and bank overdrafts. Bank overdrafts are shown within bOrro￿ng$ In current liabilits'es. Fix¥d term dep0¥4ts held by banks are Shown As cuThent 88Sèt investments. 16- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2025 Aecountlng poll¢les Icontlnuedl 1.10 Financi•l In#truments The charity h3s elected to Appty the provlslons of Sectlon 11 '8•51¢ Fthandal In&tnJments' of FRS 102 to am of rt8 flnancaal In8trum&nts. The charfty onty ha5 basic ffinanciBI instruments. Financlgl Instruments are recognlsed In the charity's Stst8rn•nt of finanrAal poslllon when the charfty becorne8 paty to the Contractual provl$lon$ of the instrument. Finandal assets and Ilabilities are offset. the net amounts pres8nted In the flnanclal statement8. when there is 8 legally enforceable right lo set off the recognlsed amounts and there 16 an Intention to setue on ? net b8818 or to r881188 the as8et and settl? the liability 8imultantou￿y. B•$l¢ Ilnanethl •J8•t¥ Ba8lc flnand81 assets, whlch includa debtors and c88h and bank balances, Are inmially me88urod Ot transaclion Pri￿ Includlng transaction costs and are subsequently carried al amortls•d c05t uslng the effective inteie81 method unle53 th8 arrangament con8titut88 8 flnanclng transa¢tion, where the transaction 18 measured at the Present v&lu• of the future Tecelpts dl8counled al a market rate of InleTe81. Flnancl81 asBets classified a8 recelvable ￿1h1n one year artr not amortl8ed. B•8ic Iln•nrl•l Il•bllltl•8 Easlc finanaal li8bllitie8, Induding crediloTS and bank loanB are Inftlally recogn18ed al trans8don price unlo$1 the affangem8nt constltut66 a flnandng Iransactlon, wherts thè d•bl instrument 58 meAsured at the presant value of Ihe lulure payments discounted al 8 market r&1• ￿ Intar88t. Flnand81118bllKles clas8lffed as payable wlthln onè year are not amort18ed. D•bt In8tTuments #ro 8ubs8quenlJy carrtad at ¥morf8ed cost, uBlng tho effecllve Inlefo8t f818 method. Tr8de credltor$ are obllgations to pay for goods or 88rvlces th81 have been acqulrad kn the ordinary course of opeT8llon$ from 8uppllers. Amount$ payable are classified as current li8bilitl¢$ ff payment IB duè wthln one yeai or less. If not, they ¥r¢ prn8ented a8 norTr-curT8nt 118billtle5. TT8de cr¢dltors are recogn1￿d Inltialty al tran$a¢14on prtce and 8ubsequ¢ntly measured at amortl$ed co81 using the effective intere81 method. D•r•cognltlon of fin•n¢lal Ihbllltlg Fln8ncl&l 118bilttleB are derecognls¢d when the ch8rfty'8 contractual obligolbns expire or are dlscharged or Gqncelled. 1.11 Employ0• ben•fit• The COBt of any unused holid8y entltlement IB recognlsed Sn the perfod In whlch the employee's servlces ar? reCa￿ed, ifthese amount8 are considered material to the accounts. Temiination b¢neflt6 are recognlsed immediatety as an exp¢n$e wh811 the ch#rty IB demon8trabty ¢omm4lted lo lerminale the employment of an employee or to provide lemiination benefrts. 1.12 Retlrem•nt beneflts Pension contribulons a￿ made into a d?fflned contrlbuuon rÉtlrament benerrt 8thgm¢s and are char9¢d as an exptsnsè as the paymen18 fall dug. 17- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2026 CrStic•l •¢countlng e8tlm8ts¥ and Judg¢monts In the applicatlon of the c*arity8 accountlng pollcte8. Ihe trustees are requlred to make jvdgements, estimate nd 8$$umpilons aboul the carryln9 amount of pssets and liabilibes that are not readity apparent from other ourees. The eS￿rnateS and assoaated assumplons are based on hlslorlcal exp8rfence and other factors Ihal gra considered lo be Televgnt. Aclual re6ulls may d4ffer Irom these estimates. The estimates and underlylng a38umpdon8 are revlewad on an ongolng b8818. R￿slOn6 lo o¢cwntlng estimates are recognised In Ihe period in vthich the estimate is revised vtherg the revlsion affects only that period, or In the period of the revlsion ond future pertods where the revislon affects both current And future peilod8. Incam• from don•tlon• And l•gacl Unr••trlcted Unrutrleted fund• lund• 2025 2024 Oonallon# end grftfj Other 6,108 251 4,145 1,644 6.359 5.789 Incom• from ¢harftabl• •ctlvlll Income Iromlncom• from rn8ldent• Id•nts 2026 2024 Re8idential fees Bungalow contrfbutlons Lunch contrlbutloni Other Income 840,980 274,405 11,013 12,382 753.743 259.887 10.682 12,303 1.138,780 1,036,595 An•ly•l• by fund Unrestrlcted fund$- ggn&ral 1,138,780 1.036.595 Income Irom Inv••trnent UnreJtrict•d Unrestrlctsd funds lunds 2025 2024 Interest receivoble 5,914 5,269 18- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2025 other In¢ome Unre•trlcted Unrn•trletsd funds fund• 2025 2024 Other Income 5,000 5,000 Exp8ndltur• on ¢hrltDblg actlvltl•• R••ldéntlal car• Re￿den￿81 car• 2026 2024 Dlr•¢t eo•l• staff co¥1¥ Deprec18tlon end Imp•Imi￿t Food and other pfovl8lon8 Rales 8nd water Insurance Llght 8nd heat Repaiis and renewals Laundry 8nd deanlny Advertl$lng otor expense¥ st8ff tr81nlng General expen￿$ Subscription8 Subconlracl labour 734,844 85,SSg 55,234 7,751 21,388 39,071 154.681 39.102 2,997 2,861 7,689 23,¢)63 4,577 3,952 862,828 86,5 51,723 10,635 19.848 37.815 182.e14 36,520 3,327 5,746 4,746 18,723 3,557 2.208 1,162,567 1,126.598 Share of iupport and gov•manc• costl {••• not• l) Support Governance 51,619 9,154 45.027 1,223,340 1.180.087 An•ly•l• by lund Unr¢stricied funds- general Unrestiict¢d funds- deslgnaled 1,157,781 85.559 1.113.581 86,508 1.223,340 1,180,087 19- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2025 Support ¢08ts 411ocat•d to actlvltl•s 2025 2024 Stsff costs Offu supplles Bookkeeping Payroll cotsts Bank charges Govem4n¢e ¢o$ls 37,781 8,824 2,910 4.124 180 9.154 35,238 2,488 2,580 4,558 185 60,773 S3,491 Re81dentiBI cara 60.773 53,491 2025 2024 Gov•rn•nc? colts ¢omprl••: Audll fee8 Accountancy 8.048 3.106 5,704 2,780 9,1S4 8,464 During the year payments wore mode to the 8udbtorn ol £8,03812024'. £5,760} lor audK Iervlcos and £2,910 12024.. £2,760> lor non4udlt servlce6. Net mov•rn•nt In fund• 2026 2024 The movemnt In fund81s staled ofter charglngllcredlllngl.. F••8 payoble for the avd￿ oflhe charftys flnandal st8t&m8nts Depreclatlon of ovmed tangible fixed Js8et8 Loss on dlsposal of tanglble fjx•d assels 6,048 65.559 5,704 88,506 10 Tru¥t••• None of the trustee8 IOT 8ny p•r8ons connected whh thernl recelved any remvneratlon or benefi18 from the chority durlng the year. Dudng the year, and In the prevlou8 year. the charlty bought Trustee Lloblty In6vrance, the cost of which was Included In the maln Insurance rentrwal eost. The chBrlty was urKler the ¢ontrol of the Trustee5 throughout the year. QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY2025 11 Employee8 The average monthty number of empwee$ durfng the y¢•r wa5.. 2025 Numb•r 2024 Numb•r Nurslng staff Management 32 29 Total 38 33 Employment ¢o•t• 2026 2024 W4ge8 8nd salarte¥ SocS813•¢urity costs Other pen8lon co¥1• 700,670 54,222 17,733 851.678 49,339 18.847 772,825 717,884 Remuntmllon pald lo key managem&nl per80nnel durfng lh• year w*s £99,37712024.' £93.9631. There wer• no •mployee¥ who8• onnual r8Th￿neratIon w8s more than £60.000. 12 Oth•r •xpondlturn Unr••trlded Unr••trletèd nd• fund 2025 2024 N￿103• on dl$po8al of tsnglble ffixed a$89ts 849 13 T•x•tlon Tha charity is exempl from tsx on Income and galns lalllng withln Sadon 505 01 th8 Taxe8 Ad 1986 or sedon 252 of the TaxaUon of Chgrgeable Gains Ad 1992 to the extent that these are applied to Its charitabk oblecl8. 21 QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUAR Y 2025 14 Tanglble flxed as•frts Ff••hold l•nd d bulldlnq¥ Plant and mAEhln•ry Flxture¥. ng* •nd •qulpm•nt Motor hl¢l&8 Toi•l Co¥t At 29 February 2024 4.257,529 175,582 40,453 12.SOO 4,488,064 At 28 February 2025 4,2S7,529 175.S82 40,453 12.500 4,488,064 D•pr•clatlon and Impalrm•nt At 29 February 2024 Depreri8tlon tharg¢d In the year 587,433 58.784 35,118 5.017 22.144 3,662 12,115 636,808 65,559 At 28 February 2025 824,217 40,133 26.806 12,211 702,387 ¢•rrylng •mount Al 28 Febru8ry 202S 3,633,312 135,449 14.847 289 3,783,897 Al 28 February 2024 3,690,098 140,465 18,310 365 3.849,256 The freehold property at Quebec Road, Oereham was valugtj lo falr value at the data of 1 March 2014 a8 port ol the tran$lts'on to FRS102 and Ihls vahjation ha5 been incorporat8d into the accounts 93 the deem•d co$t. The valuation was carried out by A G Taylor FRICS Chartered Suwveyor on 29 September 2015 whlch put the Hall and bungalows at a falr vglue, based on vacpnl p088888ion, 01 £4.255,000. The ortglnal hlstorlcal rAMt ol Ihe property was £127,719. I tangibl• flxod 8S8ets are for ¢h8rltabl• use othw th8n g imall quantlty of offlce eqvlpment U$8d In 8dmln181ralon. 15 Flx•d &*••t In¥￿tments Unll•tsd Inv•*tm•nts Co81 or valu•tlon Al 29 February 2024 Add￿On9 51,247 52,856 At 28 FebruBry 2025 104.103 Carrylng •rnount Al 28 February 2025 104,103 At 28 February 2024 51,247 -22- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY2025 16 O•btorn 2025 2024 Amounts falllng du• vAthln on? y•ar. other debtor$ Pr¢paym8nts and a¢¢Ned income 332 24.843 519 23,481 24,975 24.000 17 Cr•dltor•: amounts f*lllng du• wlthln on• year 2028 2024 otherlaxatlon and Boclal ¥euJrlty Tr9de creditor Cxher ¢rgdilors Accwval8 and deferr•d Incom• 12,482 3,307 15.181 9,787 13,078 2.445 15.596 9,187 40.757 40,304 18 R•llr•m•nt b•n•fft •ch•M•• 2015 2024 D•fln•d eontrlbutlon •cham•• Chgrgo lo profit or lo$$ In r88pect of deffned ¢onlrfbutlon 8themeg 17,733 18,847 The charity oper8les a defined conlrtbullon panslon scheme for all quallfying employeos. The a388ts of tho scheme are held 5&p8rately from those of Ihe charlty In en Independently admlnl8tered fund. 23- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY2025 19 UnTe•trlcted fund$- d••lgnatod The unreÈlrfcted funds of1he charty Include thè follo￿ng designatad funds which h¥ve been set asfjde out of unreslrtcted funds by the tnjstees for specific purp08e8'. At29 Febru•ry 2024 R•90urc•• •xpended Trnn•l•r• At28 F•bruary 2025 Propety and Ca￿ts1 fund Rev8lualon Reserve 272,279 3,576,977 10,5281 155.0311 261.751 3,521.948 3,849,256 165.5691 3,783.697 PMvlou• y•ar: At 28 RMourc F•bru•ry 2023 •xp•nd•d Tr•n•f•rn At28 F•bN•ry 2024 Pro￿Tty and Caplt81 fund Revalua￿an R•88rve 273,905 3.632,007 {11,4761 155,0301 9,850 272,279 3,576,977 3,905,912 186,506) 9,850 3.849,258 The Prop¢rty and Capttal fund repreBentB the value of the ffixed a$￿11 held by the charlty whlch are n••d8d to C8ry Out its charitable adlvlwes and a8 such rAnnot be readlly r¢allBed. The mov•ments In the d&$lgnated fund are change8 vAthln flx8d 868etB whlch Indude8 depreci•tr'on and additlons. 20 Analy•l• of not ••••ts b•twe?n fund• Unr••trlcted Unrn•trlcted funds fund• g•nernl d￿l9￿•t•0 2025 2025 Tot•1 2025 At 28 F•bruory 2025.. Tangible a5s8ts Invesknents Currtnt 8898tsllllabllltiesl 3.783.897 3,783,897 104,103 208.328 104,103 206,328 310,431 3,783.697 4.094.128 -24- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUAR Y 2025 20 Anoly8b8 01 not aM•ts b•tw••n lund• (con￿nued) Unr•Jtrfeted Unre¥trlct•d funds fund¥ general d••lgnatsd 2024 2024 Tot•1 2024 At 28 F•bNary 2024: Tangible 888ets Inveslmenlg Current a8setslOlabllMle•l 3,849,258 3,849,256 51.247 260,912 S1,247 260,912 312.159 3,849,258 4.161,415 21 Op•r•Ong l•a•• cornmllm•nts Le••e• Al th• rtrportlng end dale th• ¢harfty had outst8ndlng conwnttments for fulvre rnlnlmum lease paym•nl$ und8r non-cancellable operallng lea8e3, whlch fall due 98 follows.. 2028 2024 Wthln one year 8etsYa•n and fivo y68rn 9,288 17,370 9.288 26,3H 26,656 35,630 The lease payrn8nt8 mad• dudng the yoar were £11,03412024'. £11,482) ond th18 amount In Indud¢d wHhln the relevant category of expenditu￿. 22 R•lat•d party tr•n•aellon• Mr Mark ￿￿odge1t Is a member of the senior rn•nagemenl and e member of Ihe key m8na9emeni personnel. His son. Mr David WoodBett. wgs employed by th& horne throughout the year. Mark Woodgett wo8 nol nvofvad In the recruitm8nt or employment pro¢e8s of David, Davld was paid 81 market rate and the lob wa8 odv•rtl8•d. David did not r￿e1ve ary beneffts. Mr Mark ￿lOdgett,3 wnother-in4aw and one of the IFu81￿3 are bungal¢)w r•8ldents bul af& bolng charged at the nomial fosldentlal rate a6 8ppllèd to other residents. -25- QUEBEC HALL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY2025 23 Cash absorbed by op•ratlono 2026 2024 forthe year 187,2871 (128,083) Adjustments for. Investment Income recognlsed In 8t8ternent of financl81 octfvKie¥ IGalnlAoss on disposal ol tangible fixed assets Depreoatlon and impairmonl 91 tangible fixed 8$8•ts 15,9141 IS.2691 85.559 68,506 Mov•m•nts Sn worfllng upltal: Ilncreasel In d•btors IncreaBelldecra•881 In credltOTS 19751 453 1858) (922) C••h •b•orb•d by op•r•tlon• 18.1841 167,9771 24 Analy•l• of ch•ng•• In net lund• The ch8rty h*d no debt du￿n9 Iht ye¥. 26-