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2024-02-29-accounts

Charity registration number 251535

Company registration number 00853450 (England and Wales)

QUEBEC HALL

ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 28 FEBRUARY 2024

QUEBEC HALL

LEGAL AND ADMINISTRATIVE INFORMATION

Trustees Mr S Read
Mr A Bash
Miss D Ashton
Mr C Lambert (Appointed 28 April 2023)
Mr N Mitchell (Appointed 18 September
2023)
Charity number 251535
Company number 00853450
Principal address Quebec Hall
East Dereham
Norfolk
NR19 2QY
Registered office Quebec Hall
East Dereham
Norfolk
NR19 2QY
Auditor Caladine Limited
Chantry House
22 Upperton Road
Eastbourne
East Sussex
BN21 1BF
Bankers Royal Bank of Scotland plc
5 Queen Street
Norwich
Norfolk
NR2 4TL

QUEBEC HALL

CONTENTS

Page
Trustees' report 1 - 7
Independent auditor's report 8 - 10
Statement of financial activities 11
Balance sheet 12
Statement of cash flows 13
Notes to the financial statements 14 - 25

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) FOR THE YEAR ENDED 28 FEBRUARY 2024

The trustees present their annual report and financial statements for the year ended 28 February 2024.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's governing document, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019).

Objectives and activities

The company's principal objectives continued to be the provision of a high standard of individualised care and accommodation for the elderly within a Christian environment. We consequently aim to meet the physical, emotional and spiritual needs of all our residents whether they live in the residential home or the bungalows within the complex.

As a charity and non-profit making, we aim to keep the costs of living at Quebec Hall to the minimum possible and we welcome both private and socially funded residents. The last Care Quality Commission inspection confirms that Quebec Hall offered good public benefit in that we offer a high level of care whilst maintaining relatively low fees.

a) Home Fees

We continue to monitor the fees charged by other local commercially operated Residential Homes and know that we charge some of, if not the lowest fees in the area.

Fees paid on behalf of Socially Funded residents met the actual costs incurred for their residential care. The differential in our Home fees between private and social funded residents has at last improved and this mainly due to the Government giving more funds to County Councils. We look forward to this continuing during 2024/25.

We are able to ensure that if top up fees are necessary, we can accommodate this shortfall. The Trustees wish to maintain their policy not to impose any restriction of the numbers of residents funded by Social Services. A demonstration of our commitment to keep fees as low as possible.

b) Bungalow Rents

We aim to keep our bungalow rents as low and fair as possible. For 2023/24, the income from bungalow rents was again the same as that of the Local Housing Allowance payable by Breckland District Council.

In addition to our low fair rent, our properties also have the benefit of an alarm and communication system for 24 hour assistance and physical, emotional and spiritual support is provided at no additional charge. Meals can be provided in the Hall or in the bungalow if preferred at a reasonable additional cost.

All the activities and events of the Hall are open for bungalow residents to attend. Day care is available to bungalow residents, as well as to others living outside the complex, at a nominal charge.

Public benefit

Consequently, in the light of the above, we believe we offer a public benefit to all our residents.

Achievements and performance

Significant activities and achievements against objectives

The Trustees believe that the company has fulfilled its objective in that all rooms have, for another year, been almost constantly occupied. This is amazing especially during the most difficult three year’s we have had to endure due to the Covid 19 pandemic and recovery. Bungalows have seen one of the highest levels of movement during any year previously with seven bungalows being fully refurbished. We are also pleased to report again that we continue to have sufficiently healthy waiting lists for all types of accommodation, which may permit us to limit the need for formal advertising in the coming year.

The last visit from the Care Quality Commission on 4[th] July 2019 was an unannounced inspection and we were awarded an overall rating of GOOD. We achieved a GOOD in all five mandatory areas inspected. We received a visit from CQC on 9[th] February 2021 and 13[th] January 2022 to inspect all aspects of Infection Prevention Control. Although not rated we were good in all areas. See website for reports.

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

Our reasonably high occupancy, together with increases in private fees and socially funded folk have led to an increased income in charitable activities to budget of which £4,145 was from donations unrestricted. Actual bottom line was a negative of £73,495 before depreciation. We have been able to continue with our programme of repairs and refurbishments to both the Hall and the bungalows when they are vacated, as indicated below with repairs & renewals at it’s highest ever £193,111:

During the past year these included:

The spend of £193,111 was significantly higher than our budget and over double that of last year. It is noted that of this figure, around £47,000 was spent in and on the Hall itself and around £146,000 in and on the bungalow complex. It remains our objective to maintain and upgrade the facilities, but we recognise that this can only be achieved whilst our income streams are able to support it. It has been noted that we have spent nearly 3 million pounds on repairs and renewals between 2007 and 2024.

The trustees and management continue to control other expense categories. However, we will not allow any savings to have a detrimental effect on the level of care we offer. Residents in the home are becoming increasingly frail. The average age of those in the Hall was again 92. One resident now 106 during the year. Consequently, expenditures in wages and associated costs have risen to meet the more demanding care needs of our residents. Trustees have continued to increase staff wages ahead of the new living wage planned for 2024 and ensure our staff are paid more than that rate.

We also wish to express our appreciation to individuals and organisations for donations received during the year. These have greatly helped to support the continuing work of Quebec Hall.

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

Residents in both the home and the bungalows were pleased when we were able to introduce QUEST 23, “Quebec Hall Understands Everyone Sharing Together”. We encouraged all to participate ideas they had for the future of events. This now includes many activities that are planned throughout the year, these include quiz nights with fish & chip suppers, afternoon cream teas, barbecues, hog roast, firework display, themed evenings meals, entertainment afternoons, art and craft, invited speaker afternoons, food making club and green fingers club. They also included a monthly art group; weekly exercise class, biweekly singing group, a monthly prayer meeting, bible study and a choir. We continue to hold evening services on Sundays and Thursdays with favourite hymn singing on Saturday mornings for all residents. We encourage visits from various organisations to provide further items of interest to our residents.

During the year, we have continued to update our website. It is informative and has produced compliments and applications from throughout the United Kingdom. Many photos of our events and our Open Days are under the Gallery section of our website.

The trustees believe it is important that our staff receive appropriate training to fulfil their roles in the Home. Training undertaken in the year include: SOVA; Life Support, Infection Control, Manual Handling, Dementia Training, Food Hygiene, Fire Training and medication training.

The trustees wish to recognise the significant contribution made by our committed staff, without which we would not be able to maintain the high standard that we offer.

Financial review

The results for the year show a deficit of £60,928 (2023: surplus of £19,261) from ordinary activities before depreciation.

Freehold property was brought into the accounts at its deemed cost on transition to FRS102, of £4,255,000. It continues to be treated on a historical cost basis.

A new valuation was carried out in January 2022, which put the Hall and bungalows at a market value, based on vacant possession, of £10,200,000. This valuation has not been incorporated into the accounts.

Reserves policy

It is the intention of the trustees that Quebec Hall Ltd should continue to provide accommodation and care for the elderly in a Christian environment for as long as there is considered to be a need for such provision. It is considered prudent to develop sufficient reserves to achieve this without recourse to loans from banks or other institutions.

Unrestricted reserves are held so as to cover unforeseen expenditure arising from:

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

In order to meet the risks outlined above, the trustees consider that unrestricted reserves of 3 months expenditure should be held. The expenditure for the financial year ending 28/02/24 is looked at and the budget for 2024/2025 is taken into account at £1092k. The equivalent unrestricted reserves level was set at £273k.

The unrestricted reserves of Quebec Hall are currently higher than this. Our financial position, including current bank balances, is a fixed agenda topic at monthly meetings of trustees and management. It is understood that we will work to keep the reserves to this level during 2024/2025.

This policy is reviewed annually and amended as circumstances may dictate. Free reserves at the end of the year totalled £312,159 (2023: £383,586).

It is not the intention of the trustees to hold Restricted Reserves other than for any specific project (normally building works), which may be envisaged. Once any such project is authorised, it would be implemented as quickly as possible and the need for Restricted Reserves removed.

Investment policy

In accordance with the current investment policy, any funds held, including all or part of the reserves, which are not required in the immediate future, a proportion may be put into a higher interest bearing bank account.

These funds must:

Current interest rates are extremely low and the loss of interest continues to affect our income in comparison with earlier years. The trustees will continue to endeavour to identify higher interest-bearing accounts where they are available.

Plans for future periods

The Trustees will continue with the principal objective of providing high standard accommodation and care in a Christian environment at affordable cost to all the residents of Quebec Hall. The Trustees plan to continue their programme of refurbishing the bungalows and ongoing maintenance to the hall as and when necessary. We look to repaint windows on the East side of the Hall and repair tarmac with new kerb stones that require repair.

We had an Environmental Health Officer visit in December 2023 and was awarded the highest score of 5, we have decided to ensure that we continue our programme of renewals as and when required.

Due to monies spent as stated above during 2023/24 and what is planned above, we look to continue to consolidate finances during 2024/25, with our usual maintenance programme and not plan, as yet any other significant expenditure. We have decided to put on hold any plans for a proposed 3 new rooms with ensuites as indicated on last year’s report. Plans to implement are increasingly difficult to attain at present. Trustees will look at all costings and will decide what to do at a future date. Costs spent to date on working up plans and submitting total over £8,500. The financial viability of Quebec Hall depends largely upon maintaining high levels of income by optimising maximum occupancy levels. In addition, we are always very grateful for any donations and grants that may be received.

We have also received planning approval for replacement of two windows in our loft at the top of the building. This will be done during year 2024.

Structure, governance and management

The company operates as a charitable trust, registered with the Charity Commission on 3 December 1967 under registration number 251535. It’s Governing document: Memorandum and Articles of Association incorporated 2nd July 1965 as amended on the 15th September 1967, 19th October 1991, 20 July 2006 and 30 November 2007 as amended by Special Resolution dated 28 January 2020. The Trustees will give consideration to the possibility of Quebec Hall becoming a 'Charitable Incorporated Organisation' when the final details regarding this structure are announced.

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were:

Mr S Read Mr A Bash Miss D Ashton Mr C Lambert (Appointed 28 April 2023) Mr N Mitchell (Appointed 18 September 2023)

Recruitment and appointment of trustees

Additional Trustees are appointed by invitation from those Trustees in office. The Trustees are nominated for election because of the skills, expertise and knowledge that they can bring to guiding the charity to fulfil its objectives, together with having an active interest in the policies and beliefs of all those currently involved in the Hall and maintaining a strong Christian ethos.

Prior to appointment, all prospective Trustees meet to discuss all aspects of the Charity with the other Trustees and senior management. In addition they are given a tour of the Hall and bungalow complex. We believe it is important that they are fully aware of the Charity and its work, prior to taking on the responsibility of a Trustee.

On appointment Trustees are provided with copies of:

In addition, Trustees are encouraged to read Charity Commission and other newsletters and to attend courses designed to keep them abreast of their duties and responsibilities.

Qualifying third party indemnity provisions

At the annual general meeting, one third of the Trustees in office are required to resign and may offer themselves for re-election if they have served a term of five years. In accordance with the Articles of Association, there being one serving five years or more, Miss D. Ashton was reappointed.

None of the Trustees have any beneficial interest in the company. All of the Trustees are members of the company and guarantee to contribute £1 in the event of a winding up.

Organisational structure

The company's affairs are administered by the Trustees who meet monthly with senior management. On a rota basis all trustees conduct a Regulation 26 inspection each month and make a formal report on their findings. Trustees take Christian services, visit to share fellowship with residents in both home and bungalows, support and assist management and staff, and whenever possible support the activities and events of the home. They also take responsibility for ongoing aintenance/refurbishment as identified by management and with the help of management identify and plan ahead for replacement and renewal of areas around the complex.

The day to day matters and general running of the Hall are delegated to the Trust’s senior management being Mark Woodgett, responsible for the finance, office and fabric of the estate, and Karen Vertigan, responsible for managing the care staff and all residential care. They both keep Trustees fully informed of the matters of the charity, although it is the Trustees who make all the major decisions.

The remuneration of both members of staff is discussed and decided by the Trustees and is based on their responsibilities and the market rates prevailing.

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

During the year 2024, Karen Vertigan wishes to retire and step down from her role as Registered Care manager and our Deputy, David Woodgett, will take up this position, once registered with CQC. This is planned for July 2024. Karen Vertigan will continue to stay with Quebec Hall as she wishes to do a few caring hours. Lynda Watkinson, who was a Supervisor, will be promoted to Deputy Care Manager.

The Trustees acknowledge the Charity Commission's requirements for them to undertake a review of the major risks to which the charity is exposed. An in-depth analysis of these risks is conducted each year and where necessary, action is taken to minimise them, this was last conducted on 19[th] February 2024. Trustees have regular monthly meetings where all finances are reviewed in detail as well considering the detection of fraud and other irregularities.

This past year has once again presented major challenges for all involved with Quebec Hal even though the pandemic was again receding and all residents and staff having had booster vaccinations; Management, supervisors, carers, indeed all staff, have worked tirelessly to keep residents as safe as possible. Trustees have been limited only a few times with regard to their day-to-day involvement, being unable to visit the Home if there was an outbreak or they themselves having to stay away.

Induction and training of trustees

The following risks continue to remain those which we consider to be the most significant:

- Room / Bungalow occupancy

Our objective is to provide accommodation and care for the elderly Christians at rates substantially below those in the commercial sector. This is very dependent upon maintaining high levels of room occupancy. Word of mouth recommendations and selective advertising is currently achieving this. We currently have healthy waiting lists for both the Home and bungalows.

- Disaster recovery and planning

Quebec Hall is an old Grade II listed building and is vulnerable to potentially serious structural problems. Problems with the roof; lift and heating systems etc. would have a major impact upon day-to-day activities. To minimise this risk, maintenance contracts are in place to identify and deal with any such problems as quickly as possible. This also involves yearly site inspections. Any works required are recorded onto maintenance sheets for action in priority order. In addition, the buildings are well covered by insurance policies.

Remuneration policy

- Health & Safety risks to Residents

Because of their age, many of the residents of both Hall and bungalows are frail and face deteriorating health. The staff make every effort to assist the residents where needed and minimise accidents. The charity also has strong links with local health practitioners, Council inspectors and the Care Quality Commission (CQC).

- Loss of key staff

The Trustees recognise the enormous contribution that the staff makes to the operation of the charity. Every effort is made to maintain continuity and motivation of staff, through training and involvement in decision making etc. We have recruited four new staff during the year.

In addition to this annual analysis, the manager of Quebec Hall is constantly reviewing the operational risks faced by the charity and reports any potential problem areas to the Trustees at their monthly meeting. Because of the nature of the Hall's activities, the Charity must comply with various sets of regulations, which are regularly monitored by the responsible organisation. The Care Quality Commission (CQC), Fire Service, District Council Health and Safety, and Environmental Health all carry out routine inspections. Any issues raised are dealt with promptly.

QUEBEC HALL

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

Statement of trustees' responsibilities

The trustees, who are also the directors of Quebec Hall for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company Law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.

In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Auditor

In accordance with the company's articles, a resolution proposing that Caladine Limited be reappointed as auditor of the company will be put at a General Meeting.

Disclosure of information to auditor

Each of the trustees has confirmed that there is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditor is aware of such information.

The trustees' report was approved by the Board of Trustees.

Mr S Read Trustee

17 June 2024

QUEBEC HALL

INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF QUEBEC HALL

Opinion

We have audited the financial statements of Quebec Hall (the ‘charity’) for the year ended 28 February 2024 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and the provisions available for small entities, in the circumstances set out in note 25 to the financial statements, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

QUEBEC HALL

INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF QUEBEC HALL

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the directors' report included within the trustees' report.

Responsibilities of trustees

As explained more fully in the statement of trustees' responsibilities, the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which the audit was considered capable of detecting irregularities including fraud

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

We assessed the susceptibility of the charity's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

QUEBEC HALL

INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF QUEBEC HALL

Audit response to risks identified

To address the risk of fraud through management bias and override of controls, we:

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the trustees and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https:// www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Mr Colin James Dadswell FCCA (Senior Statutory Auditor) for and on behalf of Caladine Limited

2 July 2024

Chartered Certified Accountants Statutory Auditor

Chantry House 22 Upperton Road Eastbourne East Sussex BN21 1BF

QUEBEC HALL

STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT

FOR THE YEAR ENDED 28 FEBRUARY 2024

Unrestricted Unrestricted
funds
funds
general designated
2024
2024
Notes
£
£
Income and endowments from:
Donations and legacies
3
5,789
-
Charitable activities
4
1,036,595
-
Investments
5
5,269
-
Other income
6
5,000
-
Total income
1,052,653
-
Expenditure on:
Charitable activities
7
1,113,581
66,506
Other expenditure
12
649
-
Total expenditure
1,114,230
66,506
Net expenditure
(61,577)
(66,506)
Transfers between
funds
(9,850)
9,850
Net movement in
funds
9
(71,427)
(56,656)
Reconciliation of funds:
Fund balances at 1 March 2023
383,586
3,905,912
Fund balances at 28 February
2024
312,159
3,849,256		 Total
Unrestricted Unrestricted
funds
funds
general designated
2024
2023
2023
£
£
£
5,789
11,890
-
1,036,595
952,247
-
5,269
1,305
-
5,000
5,000
-
1,052,653
970,442
-
1,180,087
951,181
65,232
649
-
-
1,180,736
951,181
65,232
(128,083)
19,261
(65,232)
-
(14,709)
14,709
(128,083)
4,552
(50,523)
4,289,498
379,034
3,956,435
4,161,415
383,586
3,905,912		 Total
2023
£
11,890
952,247
1,305
5,000
970,442
1,016,413
-
1,016,413
(45,971)
-
(45,971)
4,335,469
4,289,498

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

QUEBEC HALL

BALANCE SHEET

AS AT 28 FEBRUARY 2024

Notes
Fixed assets
Tangible assets
14
Investments
15
Current assets
Debtors
16
Cash at bank and in hand
Creditors: amounts falling due within
one year
17
Net current assets
Total assets less current liabilities
The funds of the charity
Unrestricted funds - general
Unrestricted funds - designated
19		 2024
£
£
3,849,256
51,247
3,900,503
24,000
277,216
301,216
40,304
260,912
4,161,415
312,159
3,849,256
4,161,415		 2023
£
£
3,905,912
-
3,905,912
23,143
401,669
424,812
41,226
383,586
4,289,498
383,586
3,905,912
4,289,498		 2023
£
£
3,905,912
-
3,905,912
23,143
401,669
424,812
41,226
383,586
4,289,498
383,586
3,905,912
4,289,498
3,905,912
383,586
4,289,498
383,586
3,905,912
4,289,498

The financial statements were approved by the trustees on 17 June 2024

Mr S Read Trustee

Company registration number 00853450 (England and Wales)

QUEBEC HALL

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 28 FEBRUARY 2024

Notes
Cash flows from operating activities
Cash (absorbed by)/generated from
operations
23
Investing activities
Purchase of tangible fixed assets
Proceeds from disposal of investments
Investment income received
Net cash used in investing activities
Net decrease in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year		 2024
£
£
(67,977)
(10,498)
(51,247)
5,269
(56,476)
(124,453)
401,669
277,216		 2023
£
(14,709)
-
1,305		 £
7,393
(13,404)
(6,011)
407,680
401,669

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 28 FEBRUARY 2024

1 Accounting policies

Company information

Quebec Hall is a private company limited by guarantee incorporated in England and Wales. The registered office is Quebec Road, Dereham, Norfolk, NR19 2QY.Quebec Hall, East Dereham, Norfolk, NR19 2QY.

1.1 Accounting convention

The financial statements have been prepared in accordance with the charity's governing document, the Companies Act 2006, FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). The charity is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.

1.2 Going concern

At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3 Charitable funds

Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives. Some funds have been ringfenced as designated funds by the trustees.

1.4 Income

Income is recognised when the charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received.

Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation.

Legacies are recognised on receipt or otherwise if the charity has been notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset.

Donated services and facilities are included at the value to the charity where this can be quantified.

Income from charitable activities represents residential fees and bungalow contributions which are recognised when receivable. Where grants are received towards this housing and residential care, the grants. where entitlement is not conditional on the delivery of specific performance by the charity, are recognised when the charity becomes unconditionally entitled to them. Incoming resources from grants, where relating to performance and specific delivery requirements, are accounted for as the charity earns the right to consideration by its performance.

Investment income is wholly bank interest generated and is recognised in the SoFA when receivable.

Turnover is recognised as the fair value of the consideration received or receivable for goods and services provided in the normal course of business, and is shown net of any discounts.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

1 Accounting policies (Continued)

1.5 Expenditure

All expenditure is incurred in pursuit of the charity's objects as laid down in the Memorandum and Articles of Association and is recognised in the accounts when payable. It includes irrecoverable VAT.

Charitable expenditure comprises that related to providing residential care. It includes both direct costs and support costs relating to such activities. Support costs are those functions that assist the deliverance of the charitable activities and include general office costs, finance and governance costs.

Governance cost include those costs associated with meeting the statutory requirements of the charity and include its audit fees and costs linked to the strategic management of the charity.

Support costs and governance costs have been allocated wholly to the Residential Care activity.

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following basis:

Freehold land and buildings 2% Straight line on the buildings only Plant and machinery 35 years Straight line Fixtures, fittings and equipment 20% Reducing balance Motor vehicles 25% Reducing balance

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities.

Tangible fixed assets are capitalised if they can be used for more than one year and cost at least £500.

1.7 Fixed asset investments

Fixed asset investments are initially measured at transaction price excluding transaction costs, and are subsequently measured at fair value at each reporting date. Changes in fair value are recognised in net income/(expenditure) for the year. Transaction costs are expensed as incurred.

1.8 Impairment of fixed assets

At each reporting end date, the charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).

1.9 Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. Fixed term deposits held by banks are shown as current asset investments.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

1 Accounting policies (Continued)

1.10 Financial instruments

The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ of FRS 102 to all of its financial instruments. The charity only has basic financial instruments.

Financial instruments are recognised in the charity's Statement of financial position when the charity becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Basic financial liabilities

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled.

1.11 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received, if these amounts are considered material to the accounts.

Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.12 Retirement benefits

Pension contributions are made into a defined contribution retirement benefit schemes and are charged as an expense as the payments fall due.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

2 Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

3 Income from donations and legacies

Unrestricted Unrestricted
funds funds
2024 2023
£ £
Donations and gifts 4,145 10,746
Other 1,644 1,144
5,789 11,890

4 Income from charitable activities

Income from
Income from
residents residents
2024 2023
£ £
Residential fees 753,743 682,144
Bungalow contributions 259,887 255,301
Lunch contributions 10,662 6,425
Sundry contributions 12,303 8,377
1,036,595 952,247
Analysis by fund
Unrestricted funds - general 1,036,595 952,247
5 Income from investments
Unrestricted Unrestricted
funds funds
2024 2023
£ £
Interest receivable 5,269 1,305

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

6 Other income

Unrestricted Unrestricted
funds funds
2024 2023
£ £
Other income 5,000 5,000
7 Expenditure on charitable activities
Residential Residential
care care
2024 2023
£ £
Direct costs
Staff costs 682,628 624,822
Depreciation and impairment 66,506 65,232
Food and other provisions 51,723 48,174
Rates and water 10,635 11,707
Insurance 19,848 16,875
Light and heat 37,815 33,404
Repairs and renewals 182,614 91,094
Laundry and cleaning 36,520 34,802
Advertising 3,327 2,815
Motor expenses 5,746 3,791
Staff training 4,746 4,134
General expenses 18,723 18,449
Subscriptions 3,557 3,538
Subcontract labour 2,208 3,503
1,126,596 962,340
Share of support and governance costs (see note 8)
Support 45,027 44,258
Governance 8,464 9,815
1,180,087 1,016,413
Analysis by fund
Unrestricted funds - general 1,113,581 951,181
Unrestricted funds - designated 66,506 65,232
1,180,087 1,016,413

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

8 Support costs allocated to activities

Staff costs
Office supplies
Bookkeeping
Payroll costs
Bank charges
Governance costs
Analysed between:
Residential care
Governance costs comprise:
Audit fees
Accountancy
Legal and professional		 2024
£
35,236
2,468
2,580
4,558
185
8,464
53,491
53,491
2024
£
5,704
2,760
-
8,464		 2023
£
36,549
956
2,400
4,186
167
9,815
54,073
54,073
2023
£
5,695
2,555
1,565
9,815

During the year payments were made to the auditors of £5,760 (2023: £5,695) for audit services and £2,760 (2023: £6,741) for non-audit services.

9 Net movement in funds 2024 2023
£ £
The net movement in funds is stated after charging/(crediting):
Fees payable for the audit of the charity's financial statements 5,704 5,695
Depreciation of owned tangible fixed assets 66,506 65,232
Loss on disposal of tangible fixed assets 649 -

10 Trustees

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the year.

During the year, and in the previous year, the charity bought Trustee Liability Insurance, the cost of which was included in the main insurance renewal cost.

Mr M Boyce, who was a trustee until 23 September 2022, had a close family member who was employed by the home. Mrs Boyce (wife of Mr M Boyce, trustee) was paid £0 (2023: £8,618) for care services provided at the home during the period of his trusteeship. These wages are paid using the same hourly rate as applied to other employees.

The charity was under the control of the Trustees throughout the year.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

11 Employees

The average monthly number of employees during the year was:

Nursing staff
Management
Total
Employment costs
Wages and salaries
Social security costs
Other pension costs		 2024
Number
29
4
33
2024
£
651,678
49,339
16,847
717,864		 2023
Number
32
3
35
2023
£
604,104
42,261
15,006
661,371

Remuneration paid to key management personnel during the year was £93,963 (2023: £94,436).

There were no employees whose annual remuneration was more than £60,000.

12 Other expenditure

Unrestricted Unrestricted
funds funds
2024 2023
£ £
Net loss on disposal of tangible fixed assets 649 -

13 Taxation

The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

14 Tangible fixed assets

Freehold land
and buildings
£
Cost
At 1 March 2023
4,257,529
Additions
-
Disposals
-
At 28 February 2024
4,257,529
Depreciation and impairment
At 1 March 2023
510,649
Depreciation charged in the year
56,784
Eliminated in respect of disposals
-
At 28 February 2024
567,433
Carrying amount
At 28 February 2024
3,690,096
At 28 February 2023
3,746,880		 Plant and
machinery
£
175,582
-
-
175,582
30,100
5,017
-
35,117
140,465
145,482		 Fixtures,
fittings and
equipment
£
175,054
10,498
(145,099)
40,453
162,016
4,577
(144,450)
22,143
18,310
13,037		 Motor
vehicles
£
12,500
-
-
12,500
11,987
128
-
12,115
385
513		 Total
£
4,620,665
10,498
(145,099)
4,486,064
714,752
66,506
(144,450)
636,808
3,849,256
3,905,912

The freehold property at Quebec Road, Dereham was valued to fair value at the date of 1 March 2014 as part of the transition to FRS102 and this valuation has been incorporated into the accounts as the deemed cost. The valuation was carried out by A G Taylor FRICS Chartered Surveyor on 29 September 2015 which put the Hall and bungalows at a fair value, based on vacant possession, of £4,255,000. The original historical cost of the property was £127,719.

All tangible fixed assets are for charitable use other than a small quantity of office equipment used in administration.

15 Fixed asset investments

Other
investments
£
Cost or valuation
At 1 March 2023 -
Additions 51,247
At 28 February 2024 51,247
Carrying amount
At 28 February 2024 51,247
At 28 February 2023 -

Other Investments includes cash held in fixed term deposits.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

16
Debtors
Amounts falling due within one year:
Other debtors
Prepayments and accrued income
17
Creditors: amounts falling due within one year
Other taxation and social security
Trade creditors
Other creditors
Accruals and deferred income
18
Retirement benefit schemes
Defined contribution schemes
Charge to profit or loss in respect of defined contribution schemes		 2024
£
519
23,481
24,000
2024
£
13,076
2,445
15,596
9,187
40,304
2024
£
33,694		 2023
£
1,502
21,641
23,143
2023
£
10,647
7,051
14,988
8,540
41,226
2023
£
28,616

The charity operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charity in an independently administered fund.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

19 Unrestricted funds - designated

The unrestricted funds of the charity include the following designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes:

At 1 March
2023
Resources
expended
£
£
Property and Capital fund
273,905
(11,476)
Revaluation Reserve
3,632,007
(55,030)
3,905,912
(66,506)
Previous year:
At 1 March
2022
Resources
expended
£
£
Property and Capital fund
269,397
(10,201)
Revaluation Reserve
3,687,038
(55,031)
3,956,435
(65,232)		 Transfers
At 28
February 2024
£
£
9,850
272,279
-
3,576,977
9,850
3,849,256
Transfers
At 28
February 2023
£
£
14,709
273,905
-
3,632,007
14,709
3,905,912		 Transfers
At 28
February 2024
£
£
9,850
272,279
-
3,576,977
9,850
3,849,256
Transfers
At 28
February 2023
£
£
14,709
273,905
-
3,632,007
14,709
3,905,912
3,905,912

The Property and Capital fund represents the value of the fixed assets held by the charity which are needed to carry out its charitable activities and as such cannot be readily realised. The movements in the designated fund are changes within fixed assets which includes depreciation and additions.

20 Analysis of net assets between funds

Unrestricted
Unrestricted
funds
funds
general
designated
2024
2024
£
£
At 28 February 2024:
Tangible assets
-
3,849,256
Investments
51,247
-
Current assets/(liabilities)
260,912
-
312,159
3,849,256		 Total
2024
£
3,849,256
51,247
260,912
4,161,415

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

20 Analysis of net assets between funds (Continued)

Unrestricted
Unrestricted
funds
funds
general
designated
2023
2023
£
£
At 28 February 2023:
Tangible assets
-
3,905,912
Current assets/(liabilities)
383,586
-
383,586
3,905,912		 Total
2023
£
3,905,912
383,586
4,289,498

21 Operating lease commitments

Lessee

At the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

Within one year
Between two and five years
In over five years		 2024
£
9,286
26,344
-
35,630		 2023
£
9,286
33,455
4,326
47,067

The lease payments made during the year were £11,482 (2023: £12,261) and this amount in included within the relevant category of expenditure.

22 Related party transactions

Mr Mark Woodgett is a member of the senior management and a member of the key management personnel. His son, David Woodgett, was employed by the home during the year and received total remuneration of £40,282 (2023: £14,833). Mark Woodgett was not involved in the recruitment or employment process of David, David was paid at market rate and the job was advertised. David did not receive any benefits.

Mr Mark Woodgett's mother-in-law and one of the trustees are bungalow residents but are being charged at the normal residential rate as applied to other residents.

QUEBEC HALL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 28 FEBRUARY 2024

23
Cash generated from operations
2024
£
Deficit for the year
(128,083)
Adjustments for:
Investment income recognised in statement of financial activities
(5,269)
Loss on disposal of tangible fixed assets
649
Depreciation and impairment of tangible fixed assets
66,506
Movements in working capital:
(Increase) in debtors
(858)
(Decrease) in creditors
(922)
Cash (absorbed by)/generated from operations
(67,977)		 2023
£
(45,971)
(1,305)
-
65,232
(4,126)
(6,437)
7,393

24 Analysis of changes in net funds

The charity had no debt during the year.

25 Non-audit services provided by auditor

In common with many businesses of our size and nature we use our auditor to assist with the preparation of the financial statements.