# 



## 

## 

## 

|Patron, President,<br>Vice|President,|President,|Council - Trustees,|Council - Trustees,|Council - Trustees,|and Senior Leadership|Team|2|
|---|---|---|---|---|---|---|---|---|
|Company<br>Secretary and|Information,|||and Professional||Advisers||2|
|Structure, Governance,|and Management||||||||
|Objects|||||||||
|Public benefit|||||||||
|Primary activities|||||||||
|Strategy|||||||||
|Constitution<br>&.Membership|||||||||
|Corporate Governance|||||||||
|Decision Making, Committees,||and|IAM RoadSmart||groups||||
|Risk management<br>and internal||control|||||||
|Strategic Review|||||||||
|Review ofActivities and Achievements||||||||9|
|Future Activities||||||||11|
|Financial<br>Review||||||||12|
|Statement ofTrustees' Responsibilities||||||||13|
|Independent<br>Auditor's<br>Report||||||||15|
|Group Statement of Financial|Activities|||||||18|
|Balance Sheets||||||||19|
|Group Cash Flow Statements||||||||20|
|Notes to the Financial Statements||||||||21|





|Patron|||HRH Prince Edward, The Duke of Kent|HRH Prince Edward, The Duke of Kent|HRH Prince Edward, The Duke of Kent||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|President|||Nigel Mansell<br>CBE||||||||||
|Vice Presidents|||Sir Peter Bottomley||||||||||
||||Steven Norris||||||||||
||||Nick Ross||||||||||
|Council - Trustees|||Committee<br>Membership||||||||||
|Stuart Malcolm<br>Donald||QPM|Chairman<br>(1-3)||||||||||
|3effrey Willcocks|||Vice Chairman||||||||||
|Anthony<br>Steven Cearns|||(1-Chair) (Resigned 08September|2022)|||||||||
|Elizabeth<br>Marguerite|Coyle-Camp||(Resigned 183uly 2023)||||||||||
|3ohn Mark 3enkins|||(1,2) (Resigned 28 September 2022)||||||||||
|Samantha<br>3ane Kane|||(2-Chair) (Resigned 24 November|2022)|||||||||
|Nicholas<br>David 3ohn Lomas|||(3 —Chair)||||||||||
|Dr Bradley Poulson|||(Resigned 24 November<br>2022)||||||||||
|Nicholas 3ohn Anthony||Stein|||||||||||
|Victoria Ann<br>Milford|||(2 —Chair) (Appointed<br>24 November||2022)||||||||
|Tom Kelman|||(1 —Chair) (Appointed<br>13anuary 2023)||||||||||
|Mark Armitage|||(Appointed<br>28 September 2023)||||||||||
|Angela<br>Bell|||(Appointed<br>28 September 2023)||||||||||
|Rupert Newman|||(Appointed<br>28 September 2023)||||||||||
|Mark Powell|||(Appointed<br>28 September 2023)||||||||||
|Sarah Whiteside-Jones|||(Appointed<br>28 September 2023)||||||||||
|Committees:|||||||||||||
|1.Finance &Audit Committee|||||||||||||
|2. Remuneration<br>Committee|||||||||||||
|3.Nominations<br>Committee|||||||||||||
|Senior Leadership|Team||||||||||||
|Antony<br>Kildare|||Chief Executive (appointed<br>1April|2022)|||||||||
|Simon Boyd|||Commercial<br>and Operations<br>Director||(appointed||||013anuary 2023)||||
|Neil Greig|||Policy &Research<br>Director||||||||||
|Neil Harris|||Finance Director (resigned<br>30 April||2022)||||||||
|Kat Hyde|||Marketing<br>&Communications<br>Director (appointed||||||013anuary 2023)||||
|Tom Kelman|||Interim<br>Finance Director (appointed||19May 2022|||||—Resigned|30 November|2022|
|Nicola Smith|||People &Culture<br>Director (appointed||013anuary||||2023||||
|Andrew<br>McLachrie|||Finance Director (Appointed<br>07 November||||2022)||||||
|Company Secretary|||ARM Secretaries<br>Limited (resigned|30 March 2023)|||||||||
||||Andrew<br>McLachrie (appointed<br>30 March 2023)||||||||||
|Registered<br>Office|||1Albany Place, Hyde Way, Welwyn||Garden||City,||Hertfordshire,||AL7 3BT||
|Professional<br>Advisers|||||||||||||
|Statutory<br>Auditor|||Crowe U.K. LLP, 55 Ludgate<br>Hill, London,|||EC4M||7JW|||||
|Bankers|||HSBC Bank pic, 60 Queen Victoria|Street,||London,||||EC4N 4TR|||
|Invest ment Advisors|||Portfolio Management<br>Consultancy|Limited|||(PMCL),|||100Uverpool St, London,||EC2M 2AT|
|Investment<br>Managers|||3 M Finn &.Co Limited, 4 Coleman|Street,||London,||||EC2R 5TA|||
||||Rathbone<br>Investment<br>Management,||8 Finsbury|||Circus, London,|||EC2M 7AZ||
||||Ruffer LLP, 80 Victoria Street, London, SW1E 53L||||||||||
||||2||||||||||





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|Risk||Management<br>of risk|||||
|---|---|---|---|---|---|---|
|Reduction<br>he decline|in core income arising<br>from<br>in the number of members.|Develop and implement<br>fservices to members.|plans <br>This|to improve the communication<br>and provision<br> includes contacting<br>recently lapsed members|||
|Now also impacted<br>by rising<br>inflation the||o encourage<br>them to renew||their membership.|||
|UK cost of|living crisis as well as the||||||
|geing demographic<br>ofour Membership.||mpaigns<br>to encourage<br>members<br>to pay their <br>irect debit and encouraging<br>more members<br>to|||annual<br>subscriptions<br> sign up for Gift Aid.|by|
|||am<br>ai ns and<br>roduct|develo<br>ment to attract||all<br>eneration<br>rou|s.|





## 

||||||||Diversify the sources of income to enable us to further enhance the delivery|
|---|---|---|---|---|---|---|---|
||||||||four objects.|
||||||||Regularly<br>reviewing<br>and revising<br>pricing policies considering<br>cost-of-living|
||||||||ressures.|
|Decline|in the strength||||ofthe IAM||e dedicated<br>field service team is tasked,<br>inter alia, with supporting<br>IAM|
|groups affiliate network|||||and volunteers||RoadSmart<br>groups on a regional<br>basis and assisting<br>them to adopt best|
||||||||ractices.|
||||||||ontinue to assess the future<br>viability ofthe current<br>model, ensuring<br>it|
||||||||remains<br>fit for purpose,<br>and adjusting<br>as necessary to ensure both IAM and|
||||||||roups have a vibrant future.|
|Decline|in the capacity||||ofthe contracted||recruitment<br>strategy<br>specifically targeting<br>locations that present<br>both a|
|base of|Advanced||Driving Instructors||||ignificant<br>geographical<br>gap of available<br>ADIs and an above average<br>level of|
|('ADIs').|||||||requests to deliver on-road<br>training<br>is in place.|
||||||||AM RoadSmart are seeking a closer relationship<br>with those ADIs who|
||||||||hoose to benefit from working<br>with the IAM Group.|
|ITsystems,||including||DARTS|||Negotiating<br>fixed price contracts or tight budgetary<br>control<br>with ITsuppliers,|
|implementation.|||||||dopting<br>rigorous testing and acceptance procedures,<br>and reviewing<br>regular|
||||||||roject plan progress<br>reports with a steering<br>group chaired<br>by the Chief|
||||||||Executive Officer.|
||||||||Ensuring<br>Data integrity<br>and quality,<br>and adherence<br>to associated data|
||||||||rotection<br>olicies.|
|IT —Cybersecurity.|||||||orough software<br>update<br>regime, robust backup procedures,<br>subject to|
||||||||uarterly<br>firewall<br>penetration<br>testing, carried out by an independent<br>cyber|
||||||||ecurity consultancy.|
||||||||he IAM Group has installed<br>the latest firewall<br>systems and has anti-virus|
||||||||oftware<br>installed<br>on all devices, with spam/virus<br>filters actively managed|
||||||||nd re ular software<br>u dates on all interfaces<br>with the outside world.|
|Investment||underperformance||||and|Maintaining<br>investment<br>portfolios<br>with differing<br>investment<br>strategies<br>and|
|volatility|of|investments|||markets||isks.|
|affecting|investment|||valuations.||||
||||||||Regular<br>review of investment<br>managers<br>assessing<br>their performance<br>against|
||||||||enchmarks,<br>portfolio construction<br>and asset allocation,<br>portfolio<br>risk|
||||||||ttitudes,<br>service levels and costs.|
||||||||ppointment<br>ofspecialised<br>Investment<br>Advisors,<br>development<br>of|
||||||||ppropriate<br>investment<br>policy to align with the organisations<br>longer term|
||||||||equirements<br>ofthe fund.|
||||||||Ensure funds are invested<br>inline with our investment<br>oli|
|Line management|||capabilities|||and|review was undertaken<br>ofsuccession<br>planning<br>to identify those roles|
|succession||planning||for|key staff.||here there was not a 'natural'<br>successor within the IAM Group culminating|
||||||||in ke<br>staff recruitment<br>and the formation<br>ofa Senior Leadershi<br>Team.|
|Long term||strategy.|||||ouncil, and the Senior Leadership<br>Team have established<br>a working<br>group|
||||||||o evolve the strategic<br>review that commenced<br>in 2021.|
||||||||e plan was shared as part ofthe 2022/23 round of group forums as well|
||||||||s the 2022 AGM.|
||||||||Year transition<br>strategy<br>is being delivered<br>to ensure we achieve the 5 key|
||||||||trands<br>on that strategy.<br>Progress<br>is reviewed<br>regularly<br>both at an Executive|
||||||||nd Trustee level.|





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|||||||GROUP|||IAM|
|---|---|---|---|---|---|---|---|---|---|
||||||Note|2023|2022|2023|2022|
|||||||OOOO|OOOO|f000|f000|
|Income from:||||||||||
|Donations and legacies||||||||||
|Subscriptions<br>(including|||Gift Aid)|||3,474|3,568|3g474|3 568|
|Other income|||||3.1|24|14|24|14|
|Charitable<br>activities||||||||||
|Test fees||||||503|487|503|487|
|Other trading activities||||||||||
|Training<br>and related|services||||3.2|1,946|2,076|||
|Investments|||||10|222|174|222|174|
|Total income||||||6,169|6,319|4,223|4,243|
|Expenditure<br>on:||||||||||
|Raising funds||||||||||
|Fundraising<br>and publicity|||||34|807|770|807|102|
|Training<br>and related|services||||3.4|2,292|1,775|660|511|
|||||||3,099|2,545|1,467|613|
|Charitable<br>activities||||||||||
|Research and advocacy|||||3.4|549|523|549|523|
|Membership<br>services|||||34|1,769|1,793|1,769|1,793|
|Tests|||||34|1,176|924|1,176|924|
|Quality assurance|||||34|627|611|627|611|
|||||||4,121|3,851|4,121|3,851|
|Total expenditure|||||34|7,220|6,396|5,588|4,464|
|Net (expenditure)|/|income||||(1,051)|(77)|(1,365)|(221)|
|Net (loss)/gains<br>on listed|||investment|porffolio|9|(718)||(718)|425|
|Net (Loss)/Income||for the year|||4|(1,769)|348|(2,083)|204|
|Other recognised gains||||||||||
|Net movement<br>of|funds in year|||||(1,769)|348|(2,083)|204|
|Balances brought<br>forward at 1 April||||||9,028|8680|7,561|7,357|
|Balances carried forward at31||||March||7,259|9,028|5,478|7,561|





## 

||||Group||IAM||
|---|---|---|---|---|---|---|
|||Note|2023|2022|2023|2022|
||||f000|f000|f000|f000|
|Fixed assets|||||||
|Intangible<br>assets|||318|367|318|367|
|Tangible assets|||47|65|47|65|
|Investments|||7,046|8,444|7,176|8,574|
||||7,411|8,876|7,541|9,006|
|Current assets|||||||
|Stocks||11|50|91|47|56|
|Debtors||12|795|701|1,486|1,579|
|Cash at bank|and in hand||641|763|520|629|
||||1,486|1,555|2,053|2,264|
|Current<br>liabilities|||||||
|Creditors: amounts<br>due within one year||13|(1,638)|(1,403)|(4,116)|(3,709)|
|Net current|assets/(liabilities)||(152)|152|(2,063)|(1,445)|
|Total assets|less current liabilities||7,259|9,028|5,478|7,561|
|Net assets|||7,259|9,028|5,478|7,561|
|Unrestricted|funds||||||
|General<br>fund||14|7,259|9,028|5,478|7,561|
||||7,259|9,028|5,478|7,561|





## 

||||||2023||2022|2022|
|---|---|---|---|---|---|---|---|---|
||||Note|f000||f000|f000|f000|
|Cash flows from operating|activities:||||||||
|Net cash generated<br>in operating<br>activities|||17|||(973)||179|
|Cash flows from investing|activities:||||||||
|Payments<br>to acquire<br>intangible<br>fixed assets|||7|(37)|||(83)||
|Payments<br>to acquire tangible|fixed assets||8|(15)|||(35)||
|Net drawdown<br>from/(additions)<br>to investments|||9|592|||13||
|Movement<br>in cash investments|||9|88|||(131)||
|Listed investment<br>income|||10|221|||173||
|Bank interest received|||10|1|||1||
|Net cash provided<br>/(utilised)|by investing|activities||||851||~62|
|Change<br>in cash and cash equivalents||in the year||||(122)||117|
|Cash and cash equivalents<br>at|start ofthe|year||||763||646|
|Cash and cash equivalents|at end of|the year||||641||763|





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|Travel and|subsistence:|
|---|---|
|Expenses|reimbursed<br>to 2 trustees (2022: 2 trustees)|



## 

|3.7|Employees whose emoluments|Employees whose emoluments|exceed f60,000|exceed f60,000||||
|---|---|---|---|---|---|---|---|
|||||||2023|2022|
|||||||Number|Number|
||The number ofemployees|whose|emoluments|(including|taxable benefits|||
||but not employer<br>pension|costs) exceeded f60,000 during|||the year was as|||
||follows:|||||||
||f60,001to f70,000|||||||
||f70,001to f80,000|||||||
||f80,001to f90,000|||||||
||f90,001to f100,000|||||||
||f100,001to f110,000|||||||
||f110,001to f120,000|||||||
||f120,001to f130,000|||||||
||f130,001to f140,000|||||||
||f140,001to f150,000|||||||
||f150,001to f160,000<br>f160,001tof170,000|||||||
||f170,001to f180,000|||||||



## 

|Staff costs||||
|---|---|---|---|
|||2023|2022|
|||f.000|f000|
|Wages and salaries||2,779|2,428|
|Social security costs||303|262|
|Defined contribution|pension costs|129|137|
|||3211|2 827|





## 

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## 

||||||||||2023|2022|2022||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||||||||f000|OOOO|||
|Net expenditure||for the|year||is stated after charging:||||||||
|Depreciation|||||||||32||60||
|Amortisation<br>of||intangible||assets|||||86||89||
|Auditor's|remuneration||-|audit fees current||year|||35||22||
|Auditors|remuneration||- audit fees - prior year||||||30||||
|Auditors|remuneration||- tax services - current year||||||6||6||
|Operating|lease|payments||- motor vehicles|||||65||68||
|Allocation|ofsupport costs||||||||||||
||||||Cost of|Membership|Tests|Quality|Research|Total|Total||
|||||generating||services||assurance|and|2023|2022||
||||||funds||||advocacy||||
||||||f000|f000|f000|f000|f000|f000|f000||
|Management|||||47|105|52|42|32|278||272|
|Finance|||||163|211|105|84|63|626||524|
|Information|technology||||116|259|129|103|78|685||805|
|Facilities|||||62|139|69|55|42|367||344|
|Human<br>resources|||||11|23|12|9|7|62||72|
|Governance|(See note 6)||||29|65|32|26|19|172||159|
||||||428|802|399|319|241|2 190|2|176|



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||||2023|2022|
|---|---|---|---|---|
||||OOOO|f.000|
|Direct costs:|||||
|Audit and accounting||fees|39|28|
|Professional|fees||66|68|
|Council costs|||1|6|
|Salary costs|||66|57|
||||172|159|





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## 

|Intangible<br>fixed assets|||||
|---|---|---|---|---|
||Goodwill|Computer<br>Software|Assets under<br>construction<br>(Seenote)|Total|
||f000|f000|f.000|OOOO|
|Group|||||
|Cost|||||
|At 1April 2022|2,927|446|83|3,456|
|Additions|||37|37|
|Transfer|||||
|Disposals|||||
|At 31 March 2023|2,927|446|120|3,493|
|Amortisation|||||
|At 1 April 2022|2,927|162||3,089|
|Charge||86||86|
|Transfer|||||
|Disposals|||||
|At 31 March 2023|2,927|248||3,175|
|Net book value|||||
|At 31 March 2023||198|120|318|
|At 31 March 2022||284|83|367|
|IAM|||||
|Cost|||||
|At 1 April 2022||446|83|529|
|Additions|||37|37|
|Transfer|||||
|Disposals|||||
|At 31 March 2023||446|120|566|
|Amortisation|||||
|At 1 April 2022||162||162|
|Charge||86||86|
|Transfer|||||
|Disposals|||||
|At 31 March 2023||248||248|
|Net book value|||||
|At 31 March 2023||198|120|318|
|At 31 March 2022||284|83|367|





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## 

|Tangible fixed assets|||||
|---|---|---|---|---|
||Leasehold|Computer|Office||
||Improvements|equipment|equipment|Total|
||f000|f000|f000|f000|
|Group|||||
|Cost|||||
|At 1 April 2022||91|285|430|
|Additions||15||15|
|Transfers|||||
|Disposals|||||
|At 31March 2023|54|106|285||
|Depreciation|||||
|At 1 April 2022|54|63|248|365|
|Charge||17|16|33|
|Disposals|||||
|At 31March 2023||80|264|398|
|Net book value|||||
|At 31 March 2023||26|21||
|At 31 March 2022||28|37|65|
|IAM|||||
|Cost|||||
|At 1 April 2022|54|91|285|430|
|Additions||15||15|
|Transfers|||||
|Disposals|||||
|At 31March 2023||106|285||
|Depreciation|||||
|At 1 April 2022||63|248|365|
|Charge||17|16|33|
|Disposals|||||
|At 31 March 2023|54|80|264|398|
|Net book value|||||
|At 31 March 2023||26|21|47|
|At 31 March 2022||28|37|65|





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||||Group|||||
|---|---|---|---|---|---|---|---|
||||2023|2022||||
||||f000|f000||||
|Income|from|investments|221|173||||
|Bank interest||receivable|1|1||||
||||222|174||||
|Stocks||||||||
||||Group|||IAM||
||||2023|2022|2023||2022|
||||f000|f000|f000||f000|
|Goods for resale and consumables|||50|91|47||56|
|Debtors||||||||
||||Group|||IAM||
||||2023|2022|2023||2022|
||||f000|f000|f000||f000|
|Amounts|falling due within one year:|||||||
|Trade debtors|||290|380|11||40|
|Taxation|recoverable||140|104|140||104|
|Amounts|due|from group undertakings|||984||1268|
|Other debtors|||1|29|1||2|
|Prepayments||and accrued income|364|188|350||165|
||||795|701|1,486||1,579|



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## 

||||Group||||IAM||
|---|---|---|---|---|---|---|---|---|
||||2023|2022|2023|||2022|
||||f000|f000|f000|||f000|
|Amounts|falling|due within one year:|||||||
|Trade creditors|||419|457||354||346|
|Amounts|due to|group undertakings|||3,148|||2,832|
|Other taxation<br>and social security|||85|81||83||81|
|Accruals|and deferred<br>income||1,098|833||495||418|
|Other creditors|||36|32||36||32|
||||1,638|1403|4,116|||3,709|
|Deferred|income|represents<br>payments|in advance for Drink Drive Rehabilitation|Scheme|courses,|Skills|Days|and on-|
|road driver training.|||||||||
|||||Group||||IAM|
|||||f000||||f000|
|Deferred|income|at 1 April 2022||490||||93|
|Amount|deferred|in year||422||||225|
|Amount|released|in year||177||||159|
|Deferred|income|at 31 March 2023||735||||159|





## 

|General fun|ds|||||||
|---|---|---|---|---|---|---|---|
||||Group|||IAM||
|||2023||2022|2023||2022|
|||f000||f000|f000||f.000|
|At 1 April||9,028||8,680|7,561||7,357|
|Gain/(deficit)|for the year|1769||348|2 084||204|
|At 31 March||7259||9028|5 478||7561|



## 

## 

|The total future<br>minimum<br>lease paymen|ts<br>under non-cancellable<br>op|erating<br>leases ar|e as follows:||
|---|---|---|---|---|
||Rental ofoffice|premises|Motor vehicles||
|Amounts due:|2023<br>f.000|2022<br>f000|2023<br>OOOO|2022<br>f000|
|Within one year|141|124|61|72|
|Between one and five years|482|582|42|108|
||623|706|103|180|



## 

|Reconciliatio|n<br>ofn|et expend|iture<br>resource|s to net cash outflo|w from|
|---|---|---|---|---|---|
|||||Group||
|||||2023|2022|
|||||f000|f000|
|Net operating|income/(expenditure)|||(1,051)|(77)|
|- Investment|income|||222|174|
|||||(1,273)|(251)|
|Depreciation||||32|60|
|Amortisation|ofcomputer<br>software|||86|89|
|(Increase)/decrease||in stocks||41|(5)|
|(Increase)/decrease||in debtors||(94)|(36)|
|Increase/(decrease)||in creditors||235|322|
|Net cash inflow from||operating|activities|973|179|





## 

|ebt|are summarised<br>in the table below.|||||||
|---|---|---|---|---|---|---|---|
||||Group|||IAM||
|||2023||2022|2023||2022|
|||f'000||f'000|E'000||E'000|
|Cash|at start ofyear|763||646|629||462|
|Cash|flows|122||117|109||167|
|Cash|at end of year|641||763|520||629|



## 

## 

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