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2021-03-31-accounts

INsfrniTE OF ADVANCED MOTORIsfs UMrrED REPORT OF THE COUNCIL AND FINANCIAL sfATEMENTS 31 MARCH 2021 REGIsfERED COMPANY NUMBER: 562530 REGIStERED CHARrrY NUMBERS: 249002 (England & Wales) SC041201 (Scotland)

INSTITUTE OF ADVANCED MOTORISTS LIMITED statutory Auditor: Crowe U.K. LLP st Brkle's House 55 Ludgate Hill London EC4M 7JW Bankers: HSBC Bank pk 60 Queen Victoria Street London EC4N 4TR Investment Managers: J M Finn & Co Limited 4 Coleman Str￿t London K2R ￿A Rathtx)ne Investment Management 8 Finsbury Circus London EC2M 7AZ Ruffer LLP 80 Virtoria Street London SWIE 5JL Registered Offi￿. l Albany Pla Hyde Way Welwyn Garden City Hertfordshire AL7 3BT

INSTrruTE OF ADVANCED MOTORISTS UMrrED Patron HRH Prince Edward, The Duke of Kent President Nigel Mansell (JE Wice Presidents Sir Peter Bottomley steven Norris Nid( Ross Members of the Councll (Trustees) Stuart Malcolm Donald QPM Derek John Mcmullan Georgina Gaye Bromage Elizabeth Marguerite Coylelamp John Mark Jenkins Dr Catherine Ann Uoyd Nicholas David John Lomas Nicholas John Anthony Stein Jeffrey WillcocLs Dr Bradty Poulson Anthony Steven Cearns Chair (from 25 February 2021) Chair (to 25 February 2021) (resigned 25 February 2021) {re5igned 31 August 2020) (appointed 21 May 2020) (appointed 19 Novemter 2020) (appointed 22 Juty 2021) Company Secretary Neil Ha￿15 ARM Secretaiies ￿Mited (resigned 22 Juw 2021) (appointed 22 July 2021) Senlor Management Tony Grni(lJe Business Development Dirertor (to 5 May 2020) Interim Chief EX￿ut￿e (fri)m 5 May 2020) Chief Executive (from 30 NovemTrRr 2020) Chief Executive (to 5 May 2020} Finance Director IT & Operations Support Director Marketing, Communications & Memlkrship Dlrector (to 16 CLtoter 2020) Policy & Research Dirertor Head of Driving & Riding Stsndards & pr￿lUCt Development Head of Human Resources, Faciif( & Complian Head of Field servi￿ Delivery Sales & Marketing Director (from l July 2020) Mike Qulnton Nell Harrfs Gor(bn Clelknd Kate Tonge Neil Grelg Richard Gkdman Nico58 &nith Amanda Smith James Hall

INrnTE OF ADVANCED MOToRI￿s LIM￿ED REPORT OF THE COUNCIL The Council (trustees who are also directors of the company for the purpc6es of the Companies Act) submits its annual port and audited financlal statements for the year ended 31 March 2021. The finanoal statements comply with the Charities Att 2011, the CompanE5 Act 2006, the Memorandum and A￿deS of Association, and Accounting and Reporbng by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic cf Ireland C'FRS 102? (effective l January 2019). structurei governance and management The Institute of Advanced Motorists Limited fIAMI Is a company Ilmlted by guarantee and governed by its Me￿rarK1um and ArtKles of Association, which were adopted by Special Resolution on 20 February 2009 and amended by Special Resolutlon on 18 November 2009. IAM operates the Advanced Driver and Ri(krTests CTt{s)?. Indivtduals who successfully pass these Tests (or are eligible for exemption) are IAM Roadsmart Members {or"nEmbersl subject to payment of membership subscriptions. Prospertwe memiErs who have Thjt yet passed the Tests are classed as Associate Members (or"Associates'J, IAM'S Memorandum and Articles of Association provide that the following matters are subjert to the determination of IAM ROad9￿rt Members at Annual or ot￿r General MeetiThJs: receiving the Council's report on the Company's actsvities Sin￿ the previous Annual General Meetingi electing members of the Coundl; and varying the annual memtershlp subscrlptlon. The CourKil consists of such LAM Roadsrnart MernLErs as shall from to time agree, on the invitation of the Council, to seNe as a trustee on the Council. The Nominations Committee of the Council is responsible for identifying tX)tential new trustees and making recommendations to Counal. New trustees who join Q)uncil during the year are requir&i to offer themselves for elertion at the next Annual Gener31 Meeting. New trustees are selected on the basis of the skllls, expertise and experience they bring to the Council. A roie definition for trustees is in place. All new trustees receive an induction briefing, which indudes their general charity company kw responsibil￿e$, IAM'S Memorandum and Articles of Association and the functions of IAM'S Council, committees and management. Tralning ft trLStees Is provided when r￿uired, induding U￿ateS on test pracknce in charity governan￿. Twstees served during the year are listed on page 2. The Counal expresses its sin￿re gratitude for their dedicated seTvice to Derek Mcmullan, Dr Catherine Uoyd and Georgina Bmmage who resigned as trust￿ Sin￿ the previous Council Report. Derek Mcmullan had b￿￿ a memter of Council for over 11 years with previous experience as an Observer involved with loo31 groups and stepped up to tEcome Chair for a limited perit)J in order to provide COn￿n￿ty and reassuran￿ at a tlme of slgniflcant change in the CourKil's comFaJsition. Stuart Donald was unanimousty appointed as Chair on 25th February 2021. Dr Catherine Uoyd stepFed down after almost 10 years as a memEer of Council due to the commitments as5C£klted with her new role as a drNing instructor for Thames Val Poli￿. Georgina Bromage felt COM￿l￿d to ￿sIgn for health reasons having seryed IAM in various roles for many years IndudirvJ the last four years as a trustee. The Council seeks to ensure it has an appropriate mix of skills and experien￿ to discharge ts reS[￿nSibIlitieS effectively and in line with good governance practi￿. Following the appointment of Stuart Donald, John Jenkins, Nick Lomas, Nick Stein and Jeff Willcocks described In last yearfs report, the Council has tEen further strengthened by the appx)inknent of Dr Bradley Poulson who C(￿trIbuteS knowledge gain&i from hi5 career as an infomatK)n technology professional as wdl as experien￿ of the charity sector, strdtegy development and g0veman￿. More recendy the Council has apF#)inted Anthony Cearns who brings &lditional knowledge and experien￿ in finance. Elizabeth CoyleQmp and Nlck Lomas retire from the Council at the next AGM under Artide 21 and offer themsetves for re-etectK)n at the next Annual GeneTrl Meeting. Dr Bradley Poulson, Anthory Cearns and Samantha Kane retire at the next Annual General Meeting uThYer 23 and offers theMSe￿e5 for re-electi)n. The Finan￿ & Audit Committee, chaired by Jeff Willcocks (Anthony Ceams from 22 Juty 2021), ts respjnslble for: ensuring financial reporting obligations a￿ met for IAM and its subsidiarres (together ￿he IAM Group?;

INsrrrLrrE OF ADVANCED MOTORlSfs Um￿ED REPORT OF THE COUNCIL (continued) ensuring the statutory financial statements for the IAM Group a￿ propedy audit&l and that accepted recommendations of the auditors are implemented. establishing, maintaining, monitoring and reviewing financial controls throughout the IAM Group, in order to safeguard its assets and ensure its financial integrity. confirming IAM'S investment policy is appropriate and monitoring the performance of those investments,. confirming IAM'S reserves policy is appropriate; and ensurlng appropriate prcKedures are in Pla￿ to identify and minimise risks to the IAM Group, including the risk of fraud. The Remuneration Committee, chaired by Gina Bromage (Samantha Kane from 23 September 2021)i approves the remunetBtion of IAM'S senlor management and monitors the overall ￿mUneratiOn poliry across the tAM Gr(￿p. When approving remunerabon, the Committ￿ con5Kier5 a number of factors, including.. individuals, skills, experien￿ and performance. the size and scope the of the individuals, responsibilities; and the market rate for different roles. The Nomlnations Committee, Chai￿ by Nick Lomas, Is tssked wbth assessing the structure and composition of the Council, specifying requirements for trustee and senior executive posf(ions, identfying and assessing candidates and making recommendations to the Counal regarding ap￿intments to those roles. A Marketing & Communications Committee, chaired by John Jenkins was established during the year with oversight of the IAM Group's marketlng and cornmunicatKJns Kbviknes including public relations and lobbying, with the aim of advising how to maximise the benefit of those artivfcies, and on strategic gTOWth OPWJrtunities and threats. Day to day management of the IAM Group Is delegatgj to the Chlef Execufjve and the senior management team IlsW on page 2. Counal initially aptM)inted Tory Greenidge as Interim Chief ExecutNe in May 2020 folk)wing Mike Quinton's resKJnatlon arKI confirmed his appointment as Chief Executive in NovemLEr 2020. LAM'S subsidiary tsading companies during the year were: IAM Drive & Survive Limited"Diive & SuNive" provides corporate risk management and driver training services; IAM Driver Retraining Academy Limited VDRA'g which provides drink drive rehabilitation courses; Institute of Advanced Motorcydists Limlted whlch manages the IAM Group's relabonshlp that provides Insuran￿ servlces to IAM Roadsmart Members. IAM Group Se￿1￿ Limited which sells book5 and accessories relating to advanced driving and riding, and road safety; and Professional Driver Se￿1￿ Limited fPDSJ which provides administration seNices to Servi￿ pmviders ot*rating courses under the National Driver Offender Retraining Scheme C'NDORS,?. "IAM RoadSmarV' is the brand name used ￿ the promotion and delivery of SeN1￿ by the IAM Group. "IAM Roadsmart groups" are geographically basoj indeFendent charitEs or other entities that are affiliated to tAM subJ&t to the Group Rules whKh are maintained by IAM. Accordingly, the IAM Group's consolvjated financial statements do not incorporate the finantiaS statements or ￿tivity of IAM Roadsmart groups. Jncil ad(nowledge5 that the su￿SS of IAM'S membership and related acbvfcies is deFendent on the goojwill and commli ment of volunteers operating within IAM Roadsmart groups. Council expresses its appreciation for the commitsnent and dedication of those volunteers without whom IAM would be unable undertake core advanced driving and rkllng projrammes and related membership attwities In their current guise. Council also takes the opportunty to commend the large number of volunteers and stsff who have utilised their adVan￿d rwing and riding skills to sUp￿rt tTr NHS and emergery Servi￿ during the Covid-19 pandemic; besdes such activity being of value in and of i15eK, il also

IN￿L[rE OF ADVANCED MOToR￿s LIM￿ED REPORT OF THE COUNCIL (continued) serves to enhance the reputstion of tAM and provKles the opportunty to demonstrate the value of advanc&1 dr￿ing and riding skills to a wider audien￿. Charlty Governance Code Trusts on the Counal tske their g0Veman￿ responsibilities Serious￿ and aim to have a g0Veman￿ framework that is frt for purpose, compliant and efficient. Our previous revlew in 2018119 fourKI that we were subsiantialty t￿pIlant wth the provlsbns of the Charity Goveman Code issued in 2017. As a result of the significant changes to the compos￿10￿ of the Counal, and the short-term imperatNe io focus on the impact on the IAM Group of the Covid-19 pandemic, together with the appDintsnent of an external professional company secretary in Juty 2021, a further assessment of Complia￿ with the Charity Governan Code has IEen deferred until the 2021122 year. That assessment will Include an evaluation of the sknlls, experEnce and effertfveness of trus, the identification of any gaps with what Is consldered appropriate based on best practice, and recommendations from the charty regulator and appropriate professional a$s(￿latiOnS, along wl(h plans to mitigate and medy such gaps. strategic report "ectNes and activf(ies IAM'S objects are those laid down in its Articks.. to improve the standard of driving and riding and the promotion of road safety for the public beneffit, by (but not limited to) the operation of an advanced test The trustees have considered the ￿Uirement for IAM'S aims to be demonstrably for the publlc beneff(. In dolng so, tl trustees have had regard to the Charity Commission's gL￿dan￿ on public benefL Council review￿ its Mission, Vision and Strat￿lC Goals during the year with the aim of improving clarity and enhancing their relevan￿ in the fa￿ of ongoing changes that impact driving and riding and In soaetsl exFeCtations: to improve road safety through the provision of training, education and rehabilitation programmes urKJerpinned by a nationalty rtrognised Advanced DrivinglRiding Test. to ueate a safer, greener, and highly skilled community of drivers and riders. Strategicg0315 make our roads safer through the delivery of tailored training and education programmes speafic to the needs of each driver and rider; maintain financial stability and ensure investment is available to support our charitsble obj'ective; be an agile and pr¢)Jressive organisation that embra￿ change and industry innovation and adapts its proxjucts and seNices appropriately; be recognised in the transport and road user communlty as the authorty and'go to, expert on both driving and riding stsndards. grow the organisation and ensure our products and service5 are relevant and accessible to all, regardless of age, ra￿, gender, disability, or sexual orientation; within each local community be a posstive èjvc￿te for drivers and riders by lobbying key road safety regulators and government stskeholders; and to influence key decision and wlicymakers through our leading expertise in motoring road safety best practice and industry-shaping research, evaluatlon, and evldenced-based Initiatives. The Council is cUr￿ndY engaged in devdoping a new long-term strategy for IAM R(M￿smart and will revisit the Objectives, Mission, Vision and Strategic Goa15 in the light of the agr￿ strategy when finalisal.

INSTITUTE OF ADvAN￿D MOTOR15fs LIMrrED REPORT OF THE COUNCIL (continued) The IAM Group's activities are focussed on achievement of the charitabk objects as set out above. The IAM Group seeks to do this, and thereby fulfil IAM'S publlc benefit ￿quIrement, in the folbwing principal ways: I) IAM'S advanced driving test was launched in 1956 and an advanced test for motorcyclists was introduced in 1976. Through programmes delivered by IAM'S volunteer ne￿OrK the skills taught and tested are constantly updated for the ever-changing features and challenges of the UK'S roads and vehicle technologies. By Improving awareness of hazards and risk and teaching best prattice techniques, IAM reduces the likelihoDJ drivers and riders will put themselves into a posltion of danger through error or omission. IAM Roadsmart groups exist throughout the UK, with volunteers delivering sUPPOrt and advi￿ to drivers and riders seektng to improve their driving and ridlng skills, many of whom go on to pass the Test. SITr￿ In￿ptIOn, IAM has awarded advanced status to over 500,000 driver and riders. The IAM Group continues to serve the demand from professional driving organisation5 seeking to enhan￿ their internal driver training programmes by accrediting them with the Advanced Driver qualification. 2) Lobbylng and original road safety research, together wlth publiclty using soclal and broadcast media and the press as well as direct communication to IAM Roadsmart Members are important features of IAM'5 work to promote road safety. Regular tips, blcxjs and press releases are also used to help all drivers and riders improve their skills a5 we seek to "infomi and influence" on road safety issues. Roadsmart Maga￿ne continues to reinforce IAN Roadsmart Members, knowledge and awareness of road safety issues. 3) The IAM Group offers drlver training for companies whose Workfor￿ undertake business related drlvlng. Drive & SuNive training falls Into the following categories: li￿n￿ checking to ensure that all drivers are legally able to drive andlor entitled to drive speclfic categories of vehicle; driver audlts and rlsk asse55rnents - to build a profile of drivers and test their basic road knowledge; e-learning - a package of training modules delivered on-line with each focussing on s￿¢if￿ aspects of driving sklll. Content can be designed to meet specifK customer requirements- and on road training for drivers and riders who have been identified as having the ne￿ for a more intensive intervention with a professional fleet trai￿r. 4) Through DRA, the IAM Group offers retraining for offenders through delivery of drlnk-drive ￿habIll￿tIOn scheme courses. htevements and The trustees and sentor management use seve￿1 indicators to monitor the perforn)an￿ of the IAM Group including: A comprehensive Set of monthty key [erf0m￿n￿ indutors including: membership numters and movements by type of memkr, dirett deblt members and those signed up for Gift Atd,. live Commarket Insuran￿ wiides. sales of AdVan￿d DriverlRider projrammes, modules and assessments; Test passes,. ObseNer numbers,. court refe￿al5 for DRA courses and the pmportton converted to sales. bookings for Drive & Survive courses,. and stsff turnover and sickness information Monthly management accountirvJ infomiation including sales alld margin infomation, evaluation of investsnent px)rtfolio returns, and a comparison to budgets for sales, costs of Sa￿ and overheads the IAM Group.

INST￿Lr[E OF ADVANCED MOTORI¥fs LIM￿ED REPORT OF THE COUNCIL (continued) OvwvÉwof the of the Cowd.19panden Plans for the year, tf)Jether wf(h KPI tsrgets and budgets, We￿ devdoped by the sen￿ Management Team and approved by Council in February 2020. Those plans Trpidly became outdated due to the Covid-19 pandemic, the associated ￿trictionS and subsequent lockdowns. The Cov#J-19 pan￿miC together with government reStr￿￿On5 and guidelines began to 5ignificantty impart the IAM Group during March 2020 and continued throughout the year. The restricknons on [￿pIe fKJm diffe￿nt households mting, combined with the worknng-from-home mandates severdy restricted rK)mal business activitEs. In the ￿n{xIS where some of the restrictions were temporarily lifted, we were unable to restart many of those activities due to the ongoirrfJ Un￿rtaInty and remaining restrictions. The key IM￿ on the IAM Grou￿$ actlvlties of the Covtd-19 pandemlc were: SUs￿nsiOn of Advanced DriverlRKJer cour5es' SUs￿nsiOn of on-road m¢(iules and courses in b(h IAM and Drlve & Survive and other activi￿e5 suth as IAM'S Skills Days which are held at speaalist motor track sites. suspension of in-classroom DRA courses; extension of meMbe￿hIp for AS5￿￿1tes unable to take their Tests. downtum in re(TUitment of new A550ciate5 due to the unavailabilty of the progrdmme of obseNed runs ￿qUir￿1 to prepare for the Tests; the closure of IAM'S Offi￿ and the ￿Ul￿ment for stsff to work from home rather than the Offi￿ for extended Feri¢)Js,' fudoughing of staff in accordance with the govemmenvs Coronavirus job support scheme; and the curtailment of activities in IAM Roadknrt group5. In addition, considerable resou￿ had to iE devot&l to managing the caKellation of courses, and other t￿king5 a￿1 processing refunds for memLErs and ojstcfflers who had paid in advan￿. To deal wth the evofving nature of the Covid-19 pandemic and ￿S impact on the IAM Group, the Council imFlemented weekly M￿ting5 Wlth Senior Management Team to discuss potential resp)nses including furkjugh arrdngements for staff and communication to IAM Roadsmart Memters, Assochites and customers, while the Senior Management Team inityally considered the Covid-19 chalienges on an almost daily basis. ￿nancklI knnarios were pre￿red to assess the potential financlal impart of the ￿)ndern1c induding a ￿Thje of dates for the ending of restrictions and the timescales ra]uired for tivf(ies to'ramp-up" to their prewous levels. These ￿narIo5 and the tracklng of financial performan￿ against them enabled an ongoing assessment to be made a5 to whether further deci5K)ns were needed to ￿du￿ costs. The above had a significant detrimentsl effect on the IAM Group revenue5, although associated cost ￿Uttl0￿5 and (3reftJl cost control, includirYJ the suspension of general performance relateAi ￿MuneratIOn and ￿Y rises during the year, together wf(h £0.29m of support from the govemmenvs Coronavirus Job Retention kheme for furloughed staff, and the abilty to deliver tAM DRA courses on-line, SU￿SSfUllY mitigated the impact such that the operating financial ￿sUIt (excluding investment returns) was c105e to break-even while strong ￿tUrnS from the investment portfolio kd to a Ix)ttom line surplus of almost £1.5m, as descriw below and in the Finanaal Review section of this ￿￿t. To malntsln customer sery1￿ and supwrt to memiErs and customer5 to the extent wsslble In a pandemlc envlronmen¢ IT and telephony solutions such as online networknng and meeting software were successfully implemented to facilitate staff working from home. The Council expre5w its thank5 to stsff for demonstrating the flexibility to adopt new m(xies of worknng successfully in a stre55ful and challenging environment. IAMRoadSmart MemiEts andgroups IAM Roadsmart Member numbers fell during the year by 8,403 to 75,896 at 31 March 2021 {2020: PA,299). While the retention rate ftir existing members remained high at 89010 (2019120: 91%), the main reason for the large reduction in memters, cOMpa￿d to ￿cent year5, was the drop in new members to 1,698 (2019120: 4,974) whlch was attributsble to the suspenslon of the Advanced Driver and Rider programme and Tests resulting from the restrictions applicable during the Covid-19 pandemic. The pro￿￿On of members paying by direct debit increased to 68% while tl* proportion signed up for Gift Aid increased to 72%. Advanced Driver and Rider programme sales decreased to 2,235 (2019120: 5,457) due to the Covid-19 pandemic as it was not feasible to Sell on-road programmes where these could not be delivered. As at 31 March 2021, IAM had 5,161

INSTrruTE OF ADVANCED MOTORIsfs LIM￿ED REPORT OF THE COUNCIL (continued) A￿￿lateS (2020: 6,423). Where Assock8tes were unatle to complete their Advan￿ Driver or Rider programme or take their Test due to the Covid pandemk restrirtlons, IAM has extended their period of A55¢xiate membership beyoThJ the nomial renewal period of one year. IAM remains committed to its volunteer group network and will continue to develop and support strategEs to encourage LAM Roadsmart MeM￿r$ to participate in IAM Roadsmart group activities. "Infom" is a monthly update, supplemented by W￿klY news ale￿ as requlred, dlstrlbuted to IAM Roadsmart group officials, examiners and observers, and is tAM's primary method of direct communication with them. As at 31 March 2021 there were 172 IAM Roadsmart groups in the UK {2020:181), of which 490/0 are car groups, 33Wo are bike groups and 18% are combined carlbike groups, with the reduttion in groups arising from merger5 be￿een groups. The IAM Group's exclusive Insuran￿ scheme, run by Cornmathet Insurance SeNT￿, continued to provide attracknve pricing and ir￿uranCe coverage for IAM Roadsmart Membe￿. As at 31 March 2021, a totsl of 27,537 (2020: 28,647). member EM)licie5 were in for￿ of which just under 78 % were for car or motorcycle Insu￿nCe. Drlve & Survive Drive & Survwe's activities were impacted severely by the Covid-19 pandemic restrictions whlch prevented dellvery of on-road training and temporarily diminished customer ap￿tIte for such training while economic activity was subdued, and customers, employee5 were furloughed. As a result, its revenues decreased by 620/0. In response, fttus was pla￿ on promoting e-learning m(xJules which are included as part of the CHOICES offering which integrates li￿n checking, rlsk management and e-learning and have a hlgher gross margin per￿ntage. The opportunity was taken to refresh e-leaming modules with enhanced video content and improved educational engagement as a basis for renewing sales campaigns as businesses recover from the Covid-19 pandemlc restrictions. After a drop in revenue in the initial months of 2020121 as dassroom-based Cour￿ were cantrlled and Suspend￿1 due to the Covid-19 pandemic, DRA received the requisite authorisation from the DVSA and We15h Govemment and successfully transfomied to delivering its drink drive rehabilitation courses on-line so that rnonth￿ revenues ￿0Vered 5harpty from August. This transformatKJn was supported by the efforts of the tAM Group's staff and DRA trainers and had the benefrt of delivering signrf1can￿Y higher gr055 margins as the cost of hiring venue5 was eliminat￿1. 4,065 Individuals (2019120: 4,959) completing thelr drink drive rehabilitation course during the year. No impart from a redurtion in convicknons during Covid-19 kKkdown periods when there were far fewer drlvers on the road has b*n ex￿rienCed to date although this ￿MaInS a risk as convirtions and referrals ne￿SarilY lag changes in driving acbvity. While conscious of that risk, the bu5ines5 rernains ￿11 placed to continue to tknefit from the busin&ss review undertaken last year with the numiEr of referrals from the courts totalling 7,078 over the year while the conversion rate for referffjEs Increas￿ to 570/0, Research andlobbying De5piie the pandemic, IAM'S pollcy and research artlvltles continued apace during the year. We helFed launch the National Motorcydists Councll to promote safe and sustalnable motorcycllng and ensure its key position in the transport debate is secured, completed Department for Transport funded research on the opinions of older drivers, and participated in a Parliamentary Council on Transport Safety led report on the future policy for'alcolocks, in the UK which was also funded by the Department for Transport, IAN also p￿sented a survey of pan European driving schools on training for autonomous vehicles as part of the ongolng EU funded "Drive 2 The Future. projett. During the year, IAM undertook suNeys and generted successful medla coverage on topics such as the revlew of the Highway Code, Smart MotoNays and returning to driving after lockdowns. IAM also joined the Department for Transport Road's Safety Delivery Group and participated in weral ministerial briefings. Driver andRts Training System (DARTS) The core phase of the IAM Group's new system for managing membership and training went live in November 2020. This replaced legacy 5y5tems that were at the end of their life, which did not adequately support the tAM Group's

INsT￿E OF ADVANCED MOTORIsfs LIN￿ED REPORT OF THE COUNCIL (continued) marketing, operational or management reporting needs, and were difficult to maintsin. The design, testing and implementation of the CO￿ phase wa5 a complex project requiring input from several IAM teams including field servi delivery, membership engagement, commercial sales, customer care, marketing and finance and was led by the team reporting to a steering committee chal￿d by the CEO. The migration of dats to DARTS provided the opportunity to cleanse and stsndardise data from existing systems reducing the need for manual intervention in preparing management reports and increasing their ￿liabIlity. The cost of developing and implementing DARTS, excluding ongoing li￿nce costs, was EO.40m of whlch £0.17m was incurred in the previous years. Those costs were wlthln the original projert plan parameters. Enhan￿ments to deliver further improvements, including self-Servi￿ funrtionality, marketing support and web-site integration are planned for subsequent phases of DARTS development with the aim of delivering maximum beneflts in tem15 of supporting marketing and sales,. member, assoclate and customer experien￿,. IAM Roadsmart group activities; and efficiency, thereby assisting the underpinning of IAM Group's attivities in line with LAM'S charitable objects. r subsidiaries IAM Drive & Survive and IAM DRA have net liabilities on their balances sheets at year end of £0.79m (2020.. £0.35m) and £0.17m (2020: £0.27m) resFectively. Both subsidiaries undertake activities which fall within the charitsble objects of IAM and are being supported by IAM. Ll During the year ended 31 March 2021, the IAM Group did not carry out any attivities to raise funds from the general public. nc The Group Statanent of Financial ArtNities on page 22 indicates a net surplus of £1.44m {2019120: £0.25m deficit). c1)Mpa￿ to an Or￿InallY budgeted deficit of £0.42m. The 0￿rating result for the year (befo￿ investment inc(xne and gain5 on the investment portfolio) was very close to b￿ak-eVen with a deficit of £0.09rn which continue5 the favourable trend established in the p￿VIouS year when the operating was reduced to £0.18m from the mud) high deficlt levels experlenced In prevlous years. As indicated above, the finanaal results was heavlly Influen￿ by Covld-19 pandemic related fartors aThJ althO￿h the budget for the year tecame obsolete as a result, the Council was nonetheless pleased to note the result compared favourably to the original budgeted operating deficit of £0.32m due to the mtiigating factors described under the heading '(￿erv￿ of the impact ￿ the Covi&19 pandemic, in the'Achievements Perf0rnan￿ section, above. Investment income and gains of £1.54m (2019120.. £0.07m loss) reflect strong gains throughout the year as markets welcomed governments, and ￿ntral banks, responses to the initial impact of the Covid-19 pandemic. The investment p)rtfoli05 have continued to deliver good returns Sin￿ the year end. Overall revenues, excluding investsment Income the one-off benefft of the governmenys Corortavirus Job Retentton Scheme grant of £0.29m, decreased by 25.3% from the previous year for the reasons summarised under the heading 'Achievements and perfomiance, above. Membership subscriptions, including Gft Aid, decreased by 5.00/0 reflecting the decrease in IAM Roadsmart MemtH and Associate Member numbers, partialty offset by an increase in member subscription rates approved at the previous annual general meeting of IAM Roadsmart Members. Test fees from ASSc￿lateS mem1￿rS decreased 58.70kn due to the decllne In sales of Athanced Driver/Rlder programmes. Drive & Survive revenues were severely impacted by the Covid-19 pandemic, declining 64.60/0 as on-road training aotivities were suspended and demand from commercial customers diminished, whtch frustrated the abilty of the refocussed saks team to build on the previous year's gains with enhanced produrt offerings. ￿MitIng the reduction ITr IAM DRA revenues arising from the Impact of the Covld-19 pandemlc to 22.00/0 was a hlghly credible outcome ￿flecting the transformathjn online of the delwery of drink drive rehabilitstion courses tcKJether with the continued impkmentation of the r&sults of the business review undertaken in the previous year.

INsfFfLffE OF ADVANCED MOTORIsfs LIM￿ED REPORT OF THE COUNCIL (continued) IAM Cornmarket Insuran￿ commissiors fell by 6.0% as the number of polKies held by IAM Roadsmart MemiErs continu￿1 to decline which was disapwinting. PDS, which continues to generate net income but is not regarded as a core service offering, saw a 30.50/0 fall in income due to the suspension of customers, NDORS courses due to the Covid- 19 pandemic. G￿55 margin for DFiA increased significantty to 60.6 % {2019120.' 43.50/0) largely reflecting the lower a)sts of deliverirvJ courses on-line, while the gross margin for IAM Drive & SuNive declined from 50.6tr/0 to 46,30/0, as did that for PDS which decreased marginally from 48.00/0 to 47.2 % . A conunued focus in improviThJ efficiency, tojether with lower costs of sales frcm the reduthon In Servi￿ dellvery due to the Covid-19 pandemic, resulted in a 21.70h reduction in expenditure to £5.67m for the IAM Group. A￿hoUgh comparisons are difficult because of the impact of the Covid-19 pandemr, this Contin￿ the trend of r8Juang costs from the previous year. Staff costs, which are the largest component of overheads fell by a further 4.10/0, Wlth savlngs a￿SIng from the curtailment of serviw due to Covid-19 and efflciency savlngs ach￿Ved across travel costs, expend￿Ure in support of IAM Road5mart groups, printing, postage and stationery, medla related costs, and marketlng and communications. Other efficiency savings were reali5ed in facility costs and telephonylintemet costs. ￿ costs increased which was expected as IAM continues to invest in utyjrading it systems and capabilities, as did depreaatb)n charges reflectlng the Implementstion of DARTS in November. Overall, the Council conslder the financial results for the year reflect rewesent a highly credible outturn in a challenging environment. Mthough the scope for projecting forwards from the results in a year impacied so heavity by a one-off pandemic is extremely limited, the Council is confident that revenues will return to pre-pandemic levels following the end of Covid-19 pandemic restrictions albeit wf(h a lag as activities ramp-up and cOnf￿enCe returns. The Council recognises the longer-term challenges to grow the top line and for the IAM Group to remain hvJhly relevant in delivering its charitable objects in a world that is forever chaThJing, including in the fields of driving and riding, To that end, the Council has commissioned a strategic review of the IAM Group and its Servi￿ with the asslstance of an expert extwnal consutsncy which will rewrt duriThJ the first half of 2021122 50 that agreed recommendations can start to be iMp￿rnented. The balan￿ sheet on page 22 indicates that the IAM Group's net assets ¥we incwsed by £1.44 mllllon (201912020: dedine of £0.25m) to £8.68m (2020: £7.24m) as at 31 March 2021 ￿fletting the net itfflow of fuThJs during the year shown in the Statement of Financial AcbvitEs. The main movements in Fixed Assets was the increase in the investsment rtfoli05 from £6.43m to £7.90m arising from market gains a5 no additional funds were committed or funds withdrawn from the portfolios during the year. Intangible fixed assets at net Ixok value Increased marginally during the year to £0.37m as resu￿ of £0.17m further expend￿Ure on DARTS offset by depreaation charges on legacy systems whKh have now te decommission￿ and on the DARTS system after fc went live in November. The IAM Group's baLan￿ slEet indicates net current assets of £0.32m (2019: £0.34m). Cash balance5 declined 18.5% to £0.65m {2020: £0.79m) while debtors and creditors decreased by 10.2% and 17.20/0 respertNelyi further anaWsis is shown in notes 12 and 13 to the financial strt￿ents. Full implementation of a business strategy for growth will require further time and resources, especially given the signlficant impact on operations during 2020121 of the Covid-19 pandemic. The IAM Group remains committed to making the n￿￿ary investsment to deliver that growth and thereby further delivery of its charitsble objects. Accordingly, the Council has approved a deficit budget for 2021122. The Council recognises it will need to ￿COnsider that budget further once the recommendations of the strategic review have been evaluated while it also sees considerable long-term benefit in anchoring budgets within the context of a longer-term strategic plan. The Finance & Audit committ￿ is responsible for ensuring IAM'S reserve5 wlicy is appropriate and revi￿$ the pol annually. The last review determined that the IAM Group requires reseNes to: meet ongolng costs of Investment to enable the IAM Group to increase its Impart and broajen its appeal,. abg)rb the impact of planned or unplanned financial deficits; facilitate investments in a portfolto of assets likely to provide a higher return, ￿￿pting the asgxiated volatility, than that avaiL3ble from cash; and io

INThTE OF ADVANCED MOTORIsfs LIMrrED REPORT OF THE COUNCIL (continued) fund business development opportunities to maximise the future profitability of its portfolio of the commercial buslnesses, whlth could requlre addltional invesbnent. The Finan￿ & Audit Cornmitt￿ consider&1 it appropriate for the IAM Group to continue to maintsin r￿￿e5 in order to meet cu￿ent and future investment ne￿ts and, prior to the Covid-19 pandemic, were in the proce55 of detemining long-term reseNes policy including a target level for free reseNes of around six months, operating extenditure. Given the Un￿rtaInty engendered by the Covid-19 pandemic and the potentkil need for considerable okErational and capitsl exFenditure to invest in opportunittes In line wfch strategic review CUrren￿Y teing cond￿, together with the higher levels of operating deficits experien￿ in some recent years, the Finan￿ & Audit Committee also considered r( apprrjpriate to hold a higher level of free reserves at present. The Finan￿ & Audit Committee considers the CUTrent levd of reseNes to LE appropriate given the opwrtunities and challenges on the foreseeable horizon tryJether vvith a prudent level of cover for unforeseeable challenges that may lie ahead. Free reseNes defined as undesignated, unrestiKted funds not including furKls ￿p￿SentIng tsnglble and Intsnglble fixed assets and represent funds that are available to help IAM meet its objective5. As at 31 March 2021, the IAM Group's free reserves were £8.22m (2020., £6,76m). The Finan￿ & Audit Committee considers this level of re5eNes, representiro over ￿1Ve months, totsl expenditu￿, as adequate and In line wf(h the consideratlons of the ￿nantt & Audit Committee above. As at 31 March 2021, the IAM Group's totsl accumula￿ funds were £8.68m {2020.' £7.24m). IAM'S investment policy Is revfiewed annualty by the Council and monitored by the Finan￿ & Audit Committee. The investsment policy is aimed at securing the ￿st financial retum from its investsments with an acceptable level of risk through engaging reputable and eXpEr￿nCe￿ external investsment managers with SFerfied investment mandates. Income is not drawn from the Investment portrolios on a regular basis and is instead reinvested so that the p￿0110$ have a totsl retum (combined income and capitsl retum) obiecbve, with acce55 to dTrwdown funds to finan￿ O￿atiOnal needs as and when required. The market value of IAM'S irwestment portfolios at 31 March 2021 was £7,90m (2020: £6.43m). The increase was attributsble to divKlend5, interest and net market value gains wthin the portfoli05 as there were no additional funds invested in or drawdowns from the portfolios during the year. As set out In the Rlsk Management section of thls report, during 2020121 the Finan￿ & Audit Committee undertook comprehensive review of investment portfolio managers. After due consideration, it was decided to retsin the SeN1￿ of the three incumbent inve5trnent managers.. JM Flnn & Co Ruffer LLP Rathbone Investment Management The objective of the JM Finn portfolio is to achieve a combined return from income and capital. The portfolto is manag& on a dlscretionary basis and is invested across a range of asset classes including equities, bonds, property, cash and alternatives using both direct investnEnts and pooled investment vehicles. PerfomTrnce (net of fees) Is assessed against the MSCI/PIMC4 WMA Balan￿ index to tske account of non-UK assets, although the fomial agreement with JM Finn 15 to benchmark perfomiance against a 70% FfsE all-sharel300/0 FfsE UK Gilt tenchmark The value of the portfolio a5 at 31 March 2021 was £3.27m (2020.. £2.64m). The portfolio gained 23.5Wo (2019120.. 1.9% loss) during the year compared to the tr￿Chmark gain of 22.00/0. Perf0Mian￿ of the Ruffer pJtrolio, is measured against the obj'ective of never losing morw in ary twefve-month ￿lod generating returns (net of f￿) ahead of the'risk free" alternative of de￿￿siting money in a reputsble bank, with no benchmark. The Ruffer portfolio is invesw in a segregated fund that follows the Ruffer absolute return investment strategy, whtch manages risk by spreading Invesknent across a variety of conventional assets, including 8]uty, tond, commcKIty and currenry positions, utilising both direct investrnents and pwled investment vehicle5. Over the year, the market value of investments in the portft)lio InC￿aSed by 21.9¥0 (2019120.. 4.30/0 gain) to £2.32m (2020: £1.90m), compard to the benchmark retum of 0.1%, ￿flecting Rufferfs asset allocation which benefited from strong rises in li

IN¥rrtLrrE OF ADVANCED MOTORIsfs LIMtTED REPORT OF THE COUNCIL (continued) 9)vereign bonts, indexed-linked LK)nds ar¥J gold as well as equities atKI a temporary teneficial all(Kat￿n to cryptocurrencies. The obj'ective of the RathiA)ne portfolio, which was valwl at £2.32m (2020: £1.88m) at 31 March 2021, is to generate a combined retum from capital growth and income of CPI plus 3% over the medium term. A￿hOUgh the inveslment strategy is a dlscretlonary one, allowing the investment manager to invest the portfollo across diversffied a￿et clas (including cash, bonds, equities, proFety, hedge fund5, Structured products, private equty and commcxlities), to date the portfolio has bn Invested solely in the Rathbone Active Income & Growth fund {iTKome units) which is simllar dNersified. The Rathix)ne FKJrtfolio gained 23.40/0 (2019120: 6.8Wo loss) in the year, compared to a LEnchmark gain of 3.4010. As part of the review of investrn￿t manager performance, the Finance & Audit Committee noted that performan of the RathtK)ne portfolio has Improved considerably compared to the two previous years and that rf( now comfortab ex￿eded its benchmark ￿tuM on a cumulative basis over the three years SIn￿ l April 2018. IAM'S investment p)licy is that Whe￿ balances of more than £1.50 million of IAM Group's cash balances are depostted or are likely to be deposited with institution5 Wlth a minimum long-term debt rating of below'A- this should be communicated to and considered at the next FInan￿ & Audit Committee meeting, but that in any case balances of up to £2.0 million may be deposited with the IAM Group's current principal bankers, HSBC. Goin Con￿rn The trustees have assessed the ability of IAM and the IAM Group to continue as a going COn￿rn. That a5se5srnent induded consideration of the recent trading Ferfomiance, the remaining uncertainty regardiro the futu￿ trajettory of the ongoing Covid-19 pand￿1C on the IAM Group's trading and finance5, the level of investments held as ￿erVeS and the assodated risk profile of those investsnents, the key risks faced by the IAM Group as descritEd under'Risk managemeny below, together with the underfying budgets for 2021122 and a roll fonmard of the budget for 2021122 using conseNative assumptions. The trustee5 draw additional comfort frcffi the way the IAM Group wa5 able to react to an unprecnted exterrpl sh(tk in 2020121 in which it delivered a very small operating def￿1t c¥)mpared to the reducuon in revenues. The trustees, assessment is that IAM and the IAM Group will ￿maIn going cOn￿rn$ for a ￿Mad of at knst 12 months from date of approval of this retX)rt and of the financial slatements. Risk mana ement The IAM Group has a fomial pro￿$ for assessing risks and imElementing risk management strategies. This invofves Identifying risks and prioritising them in tems of likelihood of (￿CurrenCe and potenth?l impatt, together with devising and implementing mitigations as considered appropriate. Risks registers maintained by individual department are reviewed by the CEO and those risks identified as strategic in nature are now included as a stsnding agenda Item for the Council n￿&Ing5 for further corsiderat￿n by trustees. The Council considers the prinapal risks to which the IAM Group is exposed and the mitigations in platr to manage these rFsks are: Covid-19 pandemic impatt on operations and finan￿5. Decline in the strength of the IAM groups affiliate thiork and volunteers. Decline in the capacty of the contracted base of AdVan￿d Driving Instructors delivering IAM Group servi￿5 Systems, including DARTS implementation, and cybersecurity. Investment10sses. Decline in the number of IAM Roadsmart members. Line management capabilities and succession planning for key staff. Long term strategy. Covid-19pandemK impact on operat￿n5 andfinan As descrited elsewhere in this report, the Covid-19 pandemic and the attendant restrictions on activities imposed by government has had a signlficant impatt on the IAM Group. Although the current indications from the govemment are that r( will remove those restrictions, the future trajectory of the pandemic and therefore of the government's response remain Un￿rtaIn. 12

IN￿uTE OF ADVANCED MOTORISTS LIMrrED REPORT OF THE COUNCIL (continued) Moreover, despite the current success of the Covid-19 vaccination programme in the UK, a resurgen￿ of the pandemic could well affect the confidence of customers tr) particlpate in many of the IAM Group's activities, and of volunteers and trainers to deliver those attivities, as well as the willingness of staff to commute to, and work in, the IAM offi￿. The IAM Group will need to assess the timing of expenditu￿ on activities Such as marketing campaigns to mitgate the risk that the objectives of those campaigns is frustrated by the impact on 5tsff, volunteers, Customers, contractors and the publ￿ of a resurge￿ of the pandemic. Other impacts and potential impacts of a resurgence of the Covid-19 paNlemic include: increased Un￿rtaInty regarding the reliability of budgetary plans. increased relian￿ on ￿ solutions; changes in working prartices that may continue for the longer temi; staff and key ￿rsOn absences due to illness or isolation requirements; the diversion of management time to ensure Complian￿ with government guideline5, communication with Staff, volunteer5 and customers to ensure they are aware of the IAM Group's response, developing appropriate mitigations and plans to recommence training activities when appropriate; the ongoing economic impart on individuals and corporate customers leading to more limited budgets for driver and rlder training. the need to extend membership for Associates who have been unable to complete t￿1r Advan DriverlRider training and the related inability to sell further Advanc&1 DriverlRider programmes where on- road artivities cannot take pla￿. and the cost of providing approprlate safeguards and perwnal pmtective equipment in the Offi￿ and on-road, As described elsewhere in this reporl the IAM Group SUC￿SfullY impkniented strategies to mitigate the Impact of the pandemic on its financial position during 2020121 and is cautiously conf￿ent that it would be able to do so should this requlred in the future by apptying optlons which could include: delaylng the implementstion of recommendatlons from the strategic review; increasing the resilience of the telephone system to ensure calls can be dealt with more efficiently by staff ho are working from home; and identifying staff costs and overheads that can te r8Juced in the short terTn b)th during the Covld-19 restriction period and for the longer term. The Councll Con￿derS that the level of free reseNes is sufficiently large to cover the financial impact of a resurgen of the Covid-19 pandemic. Decline in the strength of the IAM Roadsmartgroup affil￿te network and volunteers IAM is de￿ndent on the efforts and goodwill of volunteers and IAM Roadsmart groups to deliver the Advanced Driver and Rider programmes and other servios. A decline in the strength of the IAM Roadsmart group affillate network andlor the numLEr of volunteer obseNers would impart IAM'S ability to deliver on-road training and to provide other support io IAM Roadsmart Members. The field servlce team is tasked, inter alia, with supporting IAM Roadsmart groups on a ￿gIOnal basis and assisting them to adopt best prarti Decline in capacty of the cont￿tted base ofAdvancedDriving Instruttors delivenng IAM Group selv1￿$ The IAM Group uses contracted Advanced Driving Instructors CADIS? to deliver certain on-road course modules, Driving for Work and other commercially orientated programmes within Drive & SuNive. The suspension of driver training for new drivers and driving tests during the Covid-19 pandemic has led to a surge in demand for ADI servi as the pandemic restrictions have been lifted. A reduction in the numter or availability of ADIS could frustrate the delivery of Servi￿ by the IAM Group wlth consequent impact on both revenue and reputation. In response to this risK the IAM Group Is developing a recruitment strategy for ADIS and seeking a closer relationship with those ADIS wh) choose to benefit from working with the IAM Group. 13

IN¥[tr￿E OF ADVANCED MOTORIsfs LIMrrED REPORT OF THE COUNCIL (continued) Irsystems Including DARTS inp/ementat￿, andcTrersecurity In common with other complex Th projects, the devebpment and implementation of further phases of DARTS has associated rlsks that it does not meet the required 5pecrfication, is delayed or the￿ a￿ cost overruns. The IAM Group seeks to mitigate those risks through negotiating fixed price contracts or tight budgetary control wlth the rr suppller, adopting rigorous testing and acceptance procedures and reviewing regular project plan progress reports wfth a steering group chal￿d by the Chief Executive Offi￿r, The risk of outages has been reduced and the resilien￿ of the general ￿ systems Infrastructure increased by the provisioning of IAM Group's seNer infrastructure using cloud-based solutions provided by ￿putsbIe third-party suppliers with agreed perfornwn￿ criteria. In addition, the recent migration of non-bespoke system eknronic fiEe storage to SharePoinVOneDrive increase5 the resilien￿ of those files. cybersecurity risks present an Increaslng threat to all organisatlons. The IAM Group's ￿ stsff keep up to date with current information security best practice. The IAM Group Snvests In up to date computer equipment and sothare, has a thorough softhare update reglme, robust backup procedures and is subject to quarterly firewall penetration testing, carried out by an independent cyber security consultancy. The IAM Group has installed the latest firewall systems and has anti-virus SO￿are installed on all devices, with spamlvirus filters actively managed and regular sOf￿are updates on all interfa￿5 with the outside world. Investment105ses A decline in the value of investh￿nts arising from a market fall or poor investment choices would impact the financial results and the resources available to invest in developing produrt and service offerings to meet the charltable objetts. The IAM Group seeks to mitigate the impact of this risk by maintaining investment portfolios with differing investment strategies and risks, and carrying sufficient reserves so that shorter term market declines are less likely to threaten sustainability or solvency. During 2020121, the Finance & Audit Committee undertook a comprehensive review of investment portfolio managers assesslng their perfomiance, portfolio construction and asset alIc￿atIOn, wrtfolio risk attitudes, seNice levels and costs. The perf0mlan￿ of the investment portfolios against benchmarks is reported quarterty and considered by the Finan￿ & Audit Committee. Decline in t/￿ numberofIAM RoadSnFart Membe The average age of IAM Roadsmart Members continues to increase and the number of potential new IAM Roadsmart Members undertaking the AdVan￿d DrNer/Rider programme has not met expectations In re￿nt years. IAM continue5 to develop and implement plans to improve its communication and provision of Servi￿5 to IAM Roadsmart Members to mitigate any potential for a decrease in its member reiention rate. To support thi5 the proactive follow up of re￿ntlY lapsed members has ￿en brought in-house and early analysls suggests this is havlng a sitive impact. In addition, continued campaigns to encourage IAM Roadsmart Members to pay their annual subscription5 by dir debit will redu￿ the risk oflosing members as well a5 reducing the c05t of chasing member5 for payment, while encouraging more members to sign up for Gift Aid will mitigate the financial impact of a reductlon In member numbers. ne mènagementL7pabi/iile5 andsuccesStvnnning forkeystaff The IAM Group'5 abilty to deliver its charitable Obj￿ is hTrJhly deFerKlent on the capabilities of its staff, and the manner in whith those staff a￿ led. Poor management could give impact Staff morale and increase the attriknon of employees, while managers who do not fttl they have adequate tools to manage their reports could negatively impact the output from their teams. IAM Group has recently implemented the o￿nBlend system to assist in manajing and tracking the inter2Kbons be￿￿n lirE manag￿5 and their rep)rts. The o￿nBlend approach is more holistic than tradrtional employ￿ management 14

IN¥rrrLrrE OF ADVANCED MOTORIsfs LIN￿ED REPORT OF THE COUNCIL (continued) Systems as ￿ enabks employees to addre55 areas of concem and agree with their line manager what improvenEnts can made including identifyiThJ measurable Cr￿erk1 and the supw)rt required, In addition, training is being provision￿ for first time managers while coachitYJ and mentoring ￿ made avallabÈ as needed with the approval of the Head of Human Resources. DurirMJ 2020121, a wew was undertaken of succe55ion planning with an emphasis on identifying those ro￿5 where there is not a'natural, suc￿>￿ within the IAM Group or where recrU￿rnent of staff with the correct skills and experien￿ may tske considerdble time and plans to mitigate that risk induding addrtlonal trainiThJ are being developed. Long tenn stffttegy The lack of an up to date longer tem) strategy leajs to a number of risks induding: a lack of focus on activitles that a￿ likely to deliver fulfilment of the charltable object in the long temi; pursuing activities and tactics that are not congruent; not setting suitsble targets and objectives to encourage longer term thinking about how the IAM Group should react to a changing environment for riding and drivingi budgets and resource allocation ￿Ing detemined without longer term conslderatlons, leading to suboptimal allocation of resources; and a failure to engender a sense of common purpose amongst trustees, senior managers and stsff. The Council has commissioned an external expert strategic consultancy tr) work with trustees and senior managers to develop a strategy for approval by the Counul. This work commenced in May 2021 and Inlt(al recommendations will be considered by the Council in the second quarter of 2021122 with a view to distilling them into a coherent practical multi-year strategy for the tAM Group that can begin to be implemented during 2021122. Plans for future In some resFects, the Covld-19 pandemic has comblned with other factors to create a stom) that requires the IAM Group to evaluate how we can ensure that we stay true to our core values whilst addressing the various factors that will shape the future of driving and riding. To rn￿t the challenge of a rapidly changing mix of personal mobility solutions, a comprehensive strategic review of the business is LEing undertaken. The outcome of this ￿VIeW will provide the basis from which a multi-year strategic plan, underpinned by key milestones at spedflc Intervals will be develowl. The Strategic plan will, in the face of significant change, detsrmine how IAM will continue to meet Its charitable objective5. A5 a minimum we expect the outcome of the strategic review to clearly set out how, through the sale of products and seN1￿5 and supported by our research and lobbying activities, the IAM Group will embrace, respond to, and pxjsitively contribute to debates on the following issues related to riding and diiving: Global Warming Air Quality Legislation (e.g. Ultra-Low Emlsslon Zones, bans on sales of Internal combustion engines, road pricing) Vehicle technology Electric vehicles Customer facing technology (Webslte, Apps etc.) G￿en travel optlons (e.g. electric scooters) In the short term there are a number of posltive actions included in the business plan for 2021122 l) Embart( on phase 2 of the DARTS sothare upgrade which will deliver a significant number of enhan￿rneTrts for members and customers, the IAM Group and IAM Roadsmart groups. 2) Expand the CHOICES web portal with new and innovative online learning modules that wlll 5UPPOrt our Business Drivers, AsscKiates, Observers and Examiners. 15

INsrrrLrrE OF ADVANCED MOTORIsfs LIM￿ED REPORT OF THE COUNCIL (continued) 3) Roll out a series of webinars to provide Continued Professional Development opportunities for IAM ObSe￿er5 and topics of Inte￿$t to all IAM Roadsmart MemiErs, and consider the potential to extend these to the wider public. 4) Proactively engage wlth IAM Roadsmart groups to see how IAM can better support l¢xal advanced drlverlrlder recruitment activities andlor initiatives that deliver improved road safety. 5) Public relations actlvltles will irKreasingty focus on gathering and promoting local stories and blogs from IAM Roadsmart group members 6) Launth a new benefits portal for IAM Roadsmart Members and use dats analytics to measure Suc￿$ and identify opportunities for ongoing improvement through the additionldeletion of products/services. 7) Launch our largest ever'member by Exemption. recruitment campaign targeting those drwers and rider5 who already hold the equlvalent of the IAM'S Advanced DriverlRider standard. This will positively impact on IAM Roadsmart Member numbers, generate immediate income and avoid placing a strain on IAM Roadsmart groups who are managing a backlog of IAM Roadsmart Associates. 8) Embark on a complete rebuild of the current website to reflert the new strateglc plan and ensure that this becomes the central hub for all aspects of Interattion with the IAM Group. Related parties None of the trustees recelves remuneration or other benefit from their attivities as a trustee with IAM, Any connection between a trust￿ or senior manager of IAM and a contractual party must be disclosed to the Council. Durlng the year under review, no such ￿lated paty transactions were reported. statement of trustees, responsibilities The trustees (who are also directors of IAM for the purposes of company law) are responsible for preparing the Report of the Council and the financial statements in accordan￿ with applicable law and United Kingdom Accounting standards (United Kingdom Generally Accepted Accounting Practice). Company law requi￿ the trustees to p￿pare financial statements for each financial year which give a tnje and fair view of the state of affairs of the charitable company and the group and of the incoming resour￿5 and application of resources, including the income and eX￿ndItU￿, of the charitable group for that perirjd. In preparing these financial statements, the trustees are required to: select suitable accountlng policies and then apply them conslstenty, observe the methods and principles in the Charftles Statement of Recommended Practice {SORP)' make jltdgements and estimates that are reasonable and prudent; state whether applicable UK Accounting Standards have been followed, subjert to any material departures disclosed and explained in the financial statements; and prepare the finandal statements on the going con￿rn basis unless it is inappropriate to presume that the charli3ble company wlll continue in business, The trustees are responsible for keeping proFer accounting records that disdose with reasonable accuracy at any time the financial position of the charitable company and the group and enable them tr) ensure that the financial statements comply with the Companies Art 2006, the Charities and Trustee Investment (Scotland) Att 2005 and the Charitles Accounts (Scotland) Regulations 2006 (as amended). They are also responslble for safeguarding the assets of the charitable company and the group and hence for tsking reasonable steps for the prevention and detection of fraud and other Irregularities. The trustees are responsible for the maintenance and integrity of the corporate and financial infomiation included on the charitsble company's website. Legislation In the United Kingdom goveming the preparation and dissemination of financial ststements may differ from legislation in other jurisdittions. 16

INsrrrLtrE OF ADVANCED MOTORI￿5 LIMrrED REPORT OF THE COUNCIL (continued) statement as to disclosure of information to the audltor In so far as the trustees are aware: there is no relevant audit infomiation of which the charitable company and group's auditor is unaware; and the trustees have taken all steps that they ought to have tsken to make themselves aware of any relevant audit information and to establish that the a￿lItOr is aware of that Infomiation. Audltor Crowe U.K. LLP has indicated its willingness to conunue in offi￿. The Report of the Council (including the Strategic Rep)rt) was approved on of the Counal by Jeffrey Willcocks Trustee l Albany Pla Hyde Way Welwyn Garden Oty Hertfordshire AL7 3BT 17

INSr[rL￿E OF ADVANCED MOTORI￿s LIM￿ED INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND THE TRUSTEES OF THE INsfiTiJfE OF ADVANCED MOTORIsfs LIMITED Opinion We have audited the financial ststements of the Institute of Advanced Motorists ￿rnited Cthe charitable company,) and its subsidiaries {'the group,) for the year ended 31 March 2021 which comprise the Group Ststement of Financial Artivities, the Group and Charity Balance Sheets, the Group Cash Flow Statement and notes to the finanoal statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Flnanoal Reporting Stsndard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting PraLtice). In our opinion the financlal statements: give a true and fair view of the state of the group's and the charitsble companWs affairs as at 31 March 2021 and of the group's Income and expendf(ure, for the year then ended,. have I￿en properly prepared in accordance with United Kingdom Generally A￿pted Accounting Prattl￿. and have tEen prepared in accordance with the requirements of the Companies Act 2006 and the Charities and Trustee Investment (Scotland) Act 2005 and Regula￿Tr5 6 and 8 of the Charities Accounts (Scotland) Regulations 2006 (amerKled). Basis for opinion We conducted our audit in accordance with International Stsndards on Auditing (UK) (ISAS (UKI) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial ststements section of our report. We a￿ independent of the charltsble company/group in accordan￿ wlth the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRCS Ethical Stsndard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtsined is sufficient and appropriate to provide a basis for our opinion. Condu$lons reiatlng to going concern In auditing the f5nancial statements, we have concluded that the trustee5' use of the going concern basis of accounting in the preparation of the financial 5tstements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's or the group's ability to continue as a going concern for a perioj of at least t￿e1ve months from when the financial Statements are authorised for issue. Our responsibilities and the responslbilltfes of the trustees wlth respect to going concern are described in the relevant sections of this report. Other informatlon The trustees are responsible for the other infomiation contained within the annual report. The other infomiation comprises the inf0m￿tIOn included in the annual report, other than the financial statements and our auditorfs report thereon. Our opinion on the financial ststements does not cover the other infomation and, ex￿pt to the extent otherwise explicitly stated in our report, we do not express any fomi of assuran￿ conclusion thereon. Our ￿ponsIbIlity is to read the other information and, in dolng so, conskler whether the other informatlon Is materially inconsistent wlth the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such materlal inconsistencies or apparent material misstatements, we are required to detemiine whether this gives rise to a material misststement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion based on the work undertaken in the course of our audit the information glven in the trustees, report, whlch Sncludes the directors, report and the strateglc rep)rt 18

IN￿r[r￿E OF ADVANCED MOTORI￿5 UMrrED INDEPENDENT AUDThOR'S REPORT TO THE MEMBERS AND THE TRUSTEES OF THE INSTThUTE OF ADVANCED MOTORISTS LIMITED (continued) prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and the strategic report and the dirertors, included wlthln the trustees, report have been prepared In accordance with appllcable legal ￿qUIrernents. Matters on whlch we are required to rep￿t by exception In light of the knowledge and understsnding of the group and charitable company and their environment obtsined in the course of the audit, we have not identified material misstatements in the strategic re￿rt or the directors, rep)rt induded within the trustees, rew)rt. We have nothing to report in respect of the following matter5 in relation to which the Companies Att 2006 and the Charities Accounts (Scotland) Regulations 2006 requires us to report to you if, In our opinlon: adequate and proper accounting records have not been kept,. or the financial statements a￿ not In agreement wlth the accounting records and returns; or rta5n dlsclosures of trustees, remuneration specified by law are not made, or we have not r￿1Ved all the informatKsn and explanations we ￿qui￿ for our audlt. Responsibilities of trustees As explained more fully in the trustees, responsibilities statement set out on page 16, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financrdl ststements that are free from material mi5Statement, whether due to fraud or error. In preparing the financial statements, the trustees are ￿pOnSIble for assessing the charitable company's ability to continue as a goiro concern, disclosing, as applicable, matters related to going concern and using the going con￿rn basis of accounting unless the trustees either intend to liquKlate the charitsble company or to cease operations, or have no realistic alternative but to do so. Auditorfs responsibilities for the audit of the financial statements We have been appointed as auditor under section 4411)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and ￿port in accordan￿ with the Acts and ￿levant regulatlons made or having effect thereunder. Our objectives are to obtain reasonable assurance about whether the financial ststements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assuran￿, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will alway5 detect a material misststement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably ￿ expected to Influence the economic decisKsns of users taken on the basis of these financial statements. Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non- compliance with laws and regulatK)ns are set out below. A further description of our responsibilfcies for the audit of the financial statements is located on the Financial Reporting Council s website at.. www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditorfs report. Extent to which the audlt was consldered capable of deteLting irregularities, including fraud Irregularities, including fraud, are instances of non-complian￿ with laws and regulations. We IdentTfied and assessed the risks of material misststement of the financial ststements from irregularitie5, whether due to fraud or error, and discussed these between our audit team members. We then designed and performed audit procedures responsive to those rlsks, including obtaining audit eviden￿ sufficient and appropriate to provide a bas15 for our opinion. 19

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS AND THE TRUSTEES OF THE INSTITUTE OF ADVANCED MOTORISTS LIMITED

(continued)

We obtained an understanding of the legal and regulatory frameworks within which the charitable company and group operates, focusing on those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Companies Act 2006, the Charities Act 2011 and The Charities and Trustee Investment (Scotland) Act 2005, together with the Charities SORP (FRS 102). We assessed the required compliance with these laws and regulations as part of our audit procedures on the related financial statement items.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which might be fundamental to the charitable company’s and the group’s ability to operate or to avoid a material penalty. We also considered the opportunities and incentives that may exist within the charitable company and the group for fraud. The laws and regulations we considered in this context for the UK operations were General Data Protection Regulations, Health and Safety legislation and employment legislation.

Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Trustees and other management and inspection of regulatory and legal correspondence, if any.

We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be within the timing of recognition of income and the override of controls by management. Our audit procedures to respond to these risks included enquiries of management and the Finance and Audit Committee about their own identification and assessment of the risks of irregularities, sample testing on the posting of journals, reviewing accounting estimates for biases, reviewing regulatory correspondence with the Charity Commission and reading minutes of meetings of those charged with governance.

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006, and to the charitable company’s trustees, as a body, in accordance with Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body and the charitable company’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Andrew Thomas Senior Statutory Auditor For and on behalf of Crowe U.K. LLP Statutory Auditor

London

Date 5 October 2021

20

INsrrrLrrE OF ADvAN￿D MOTOFusfs LIM￿ED GROUP sfATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2021 (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) Note 2021 £000 2020 £000 Income from: Donat￿nS and legacies Subscriptions (including Gift Ald) Other income Chantable attiw.ties Test fees other trading attivities Training and related setvlces Investments Total Income 3,443 340 3,624 53 178 431 1,612 153 5,726 2,953 278 io 7,339 Expenditure on: Generating funds Fundralslng and publicity Training and related servi￿$ 603 1,629 2,232 860 2,664 3,524 Charitable actiwties Research and advocacy Membership setvices Tests 606 2,004 540 403 1,946 487 Quality assurance 673 3,712 3,435 Total expenditure 5,667 7,236 Net Income 59 103 {350) {247) Net gain51(losses) on listed investment portfolio Net expenditure for the year Other recognisedgains Exchange losses Net movement of funds in year Balances brought fomard at l April Balances Girried forward at 31 March 1,383 1,442 (i) 1,441 7,239 8,680 (i) (248) 7,487 7,239 The notes on pages 24 to 38 fomi part of these accounts. 21

IN￿￿E OF ADVANCED MOTORI￿5 LIM￿ED COMPANY NUMBER 562530 BALANCE SHEETS AS AT 31 MARCH 2021 Group 2021 £000 IAM 2021 £000 Note 2020 £000 2020 £000 Fixed assets Intangible assets Tangible assets Investments 373 90 7,901 8,364 359 116 6,425 6,900 373 90 8,031 8,494 359 116 6,555 7,030 Current assets Str£ks Debtors Cash at bank and in hand li 12 86 665 iii 741 793 1,239 462 1,008 678 646 1,397 1,645 1,701 1,686 Current liabilities Creditors: amounts due within one year 13 (1,081) {1,306) (2,838) (2,867) Net current a$$etsl(liabilities) 316 339 (1,137) (1,181) Total assets less current liabllltles 8,680 7,239 7,357 5,849 Net assets 8,680 7,239 7,357 5,849 Unrestrfcted funds General fund 14 8,680 8,680 7,239 7,239 7,357 7,357 5,849 5,849 IAM has taken advantage of the to p￿ent a Charity only income and expenditure account under section 408 of the Companies Act 2006. The net income of the charity in 2021 was £1,508,000 (2020.. net expenditure of £400,000). The financial statements on pages 21 to 38 were approved by the Councll on 25 September 2021 and authorised for issue and signed on its behalf by LilQ Jeffrey Wil1c￿kS Trustee The notes on pages 24 to 38 form part of these accounts. 22

INsrrrurE OF ADVANCED MOTORlSfs LIM￿ED GROUP CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 £000 £000 £000 £000 Cash flows from operatlng activitie$: Net cash (used)Igenerated in operating activities 17 13 196 Cash flows from Investing activities: Payments to acqulre intangible fixed assets Payments to acquire tangible fixed assets Net drawdown from/(addlt(ons) to investments Movement in cash investrnents Listed investment income Bank interest received (165) (55) (135) 42 152 (234) (23) 525 (15) 276 io io Net cash (utilised}Iprovided by investing activities (160) 531 Change in cash and cash equivalents In the { 147) 727 Cash and cash equivalents at start of the year Cash and cash equivalents at end of the 793 66 646 793 The notes on pages 24 to 38 form part of these accounts. 23

INThTE OF ADVANCED MOToRI￿s LIMrrED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 General information The Institute of Advan￿ Motorists knmited (IAM) is a compary limlted by guarantee incorporated in EnglaThJ and has no share capital. The liability of members in the event of winding-up is limited to 25p Fer member. The &fjdre￿ of IAM s registered Offi￿ and principal of business is l Albany Pl￿, Hyde Way, Welwyn Garden Cty AL7 3BT. IAM'S and the IAM Group's principal artivitie5 are detsiled in the Report of the Coundl. Accounting pollcies (a) Basis of accounting and golng concem The financÉal 5tstements have b￿n prepared in accordan￿ wlth Accounting and ReEM)rting by Charftles: Ststement of Recommended prattl￿ applicable to charities preparing their accounts in accordan￿ with the Financial Reporting standard applicable in the UK and Republic of Ireland (FRS 102) - (CharitEs SORP IFRS 102)), the Financial Reporting Standard applicable in the UK and Republic of I￿land (FRS 102) and the Companles Art 2006. A separate statement of financial activittes for IAM is not presented as peThitted by the SORP. Monetsry amounts in these financial statwnents are rounded to the nearest £1,000 ex￿pt where otherwise indicated. IAM meets the definition of a public benefft entity under FR5102. Assets and liabilitEs are initially recDJniso at historical cost or transathon value unless otherwise stated in the relevant accountlng p)licy notes. The trustees assess whether use of the going concern basls of accounting is appropriate i.e. whether there are materlal uncertainties related to events or conditions that may cast doubt on the ability of the charitab company and the group to continue as a going concern. The trustees review forecasts and projections coverirYJ a ￿rIOd of at least one year from the date of approval of the financial statements in making that assessment, The trustees do not consider the￿ are any such material un￿rtaIntieS but have given pa￿CU￿r consideration to the un￿rtaIntieS Con￿rning the future trajectory and impact of the Covid-19 pandem￿ as describ8J ￿low. The trustees have considered the impact of the Covid-19 pandemic on the charitable company and the group. That consideration including ass￿51ng the likely potential105s of income arislng from sales of Advan Courses induding Test fees and from other activitie5 requiring on-road or In<lassrrx)m tralning where social distancing is imprartical. It also included an assessment of the impatts of the Potential reluctance of individuals and corporate customers to attend such courses due to con￿rn for their safety ￿ardIng Covid-19 and for such customers to seek to control and reduce discfetionary spending once formal restrittions on conducting on-road and in-classroom artivities a￿ lifted, as well as reduced Mem￿rship retentk)n rates as members extErienang financial and ot￿r pressures ￿leW discretionary and charitable outgoings. The overall impact of the Cowd-19 pandemlc on IAM'S finances is dependent on the duration nature of restrictions on social contsct, whether govemment imposed or due to general COn￿rnS ￿ardIng the safety of staff, volunteers, or attendees at training and other events, which by their nature are subject to a hvJh degree of Un￿rtainty. The trust￿, assessment of that impart on the going concem basls took into account the manner in whlch the IAM Group was able to react to the circumstsn￿s that the pandemlc gave rise to duri 2020121 and the ￿sUltant mitigation of the financial impatt as shjwn in the results for the year, the availabilty of similar options to mitigate the impact in the future and the level of liquid ￿serveS available to cover those potential financial impacts that Enight not te mitigated. In particular, the trust￿ noted that liquid investments of £7.9m at 31 Mard) 2021 had increased by a further £0.3m by 31 May 2021 and that those investments tcgether with net cUr￿nt assets of £0.3m at both 31 March and 31 May 2021 represented over 1.4 times the totsl expendlture Incurred in 2020121 (i.e. WIth￿t taking any account of income during the golng con￿rn review peri¢)J}. 24

INsllTUTE OF ADVANCED MOTORIsfs ￿M￿ED NOTES TO THE FINANCIAL STATEMEMrs for the year ended 31 March 2021 The trustees, conslderation of going con￿rn a150 took into account a stress test utilising the potential for arcumstances which although unlikely would have a significant impact. Those unlikely Circumstan￿ induded significant reduttions in income from memtership, other courses and assessments, and commercial activities, while assuming that operatlng and capital extEnditure was maintained at budgeted and foreGlSt levels, and the potential for investment portfolios to fall by up to 500/0. The stre55 test indicated that the going con￿rn basis of accounting would remaln appropriate as at the date of appn)val of the financial ststements. Accordingly, the trusts consider that the going concem assumption remains valid. (b) Basis of consolidation The consolidated financial statements include on a line-by-line basis the financial statements of IAM and ts subsidiary companies made up to 31 March 2021. Subsidiaries ￿qUired during the year are consolidated using the acquisition method. Their results are incorporated from the date that control passes. The difference between the cost of acquisitlon of sha￿5 in subsidiarie5 and the fair value of the net assets acquired is capitslised as purchased gcxjdwlll and amortlsed through the Incon and exrendfture ￿COUnt over an estimated useful economic life. (c) Funrtional and presentational currencles The consolidated financial statements are present&l In steding whKh is also the functional currency of tFE Group. (d) Goodwlll Goodwill (￿presentIng the eX￿sS of the consideration given over the fair value of the separable net assets acquired) arising on business combinations in respect of acquisitions is capitslised and amortised by equal annual Instalments over its estimated useful life. Goodwill is revlewed for impaimient when events or changes in arcumstances indicate that the carrying amount of the goodwill may not be ￿cOverable. If any such indication exists, the asset's recoverable amount is estimated, and an impairment loss reccgnised whenever the carrying amount of the asset or its income generating business exceeds its recoverable amount. Impairment losses are recognised in the Group Ststement of financial Artivities. (e) Turnover Income is reccxJnised when the charity has entiuement to the fund5, any perfomiance conditions attached to the itern(s) of income have Iken met, It Is probable that the income will be receNed, and the amount can be measured reliably. Subscriptions received in advance of their due date a￿ t￿t￿ as income re￿iVed in advan￿. Othe￿iSe, subscriptions are credited to the Statement of Financial Activitie5 when received, Test fee income is credited to the Ststernent of Financial Acbvfcies when received. Provision is made at the year-end for the costs of outstsnding tests for which the income has aS￿adY been ￿Ceived. All other income is credited in the peri¢)J to which it relate5. {n Investments and investment income sted investments are induded In the flnanclal ststements at the quoted price at the balance sheet date. Listed investment income is credited when re￿iVed and realtsed gains and1055es on disposals of listed investments are rEcognised on the date of distx)sal. Unreali￿1 gains and105ses on listed investments held at the year-end are r￿ogniSed in the Statement of Financial Acbv￿eS. Bank interest re￿1vable is ￿edited in the peric¥J to which it relates. (g) Expenditure Expenditure is ￿c03￿15ed when a liability is incur￿. Costs of generating fijnds are those incurred In the tAM's Group's fundraising and publicity aLtivitie5, tcoether with the trading activities of IAM'S subsidiaries. Charitable activities include expenditure associated wf(h membership Servi￿S, advanced driving and motorcycle tests, research and advocacy and the"RoadSmarf magazine. Expenditure includes direct costs and support costs relating to these activities. 25

INTh￿E OF ADVANCED MOTORISTS LIM￿ED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 Governance costs include those incurred in the g0Veman￿ of the charity and its assets and are primarily associated with constitutional and statutory requirements. Governance costs are allocated on the basis of the staff cost incurred on each actlvity. Support costs include ntral funrtions and the amortisation of goodwill and have ken allocated to activlty cost catw)rles on a basls conslstent wlth the percentage use of reSoUr￿S expended. Irrecoverable VAT is charged as a cost against activity for which the expenditure was incurred. (h) Fund accounting The general fund is an unrest￿ted fund which ￿ available for use at the dISc￿tion of the trustees in furtheran￿ of the general objectives of the charity and has not ken designated for other purpose5. Designated funds comprise unrestricted funds that have b￿n set aside by the trustees for particular purposes. The aim and use of any designated fund is Set out in the notes to the financial ststements. Restricted funds a￿ funds subject to $￿IfiC ￿$tr￿tIOnS imposed by donors. Tanglble fixed a$$ets and depreciation Tangible fixed assets with a cost in ex￿$5 of £1,000 are capitalised at cost. Depreciation of fmed assets is tharged at rates estimated to write off their cost or valuation le55 any residual value over the experta usefLsI lives commencing with the year of acquisition. The following annual rate5 of depreciation have tten used.. Leasehold improvements Computer equipment offi￿ equlpment 20Wo 200/0 to 33 ⅓ % 200/0 Intangible fixed assets- capitalisation, amortisation and impalrment ') Intangible fixed assets are capitalised at cost. Amortisation of fixed assets is charged at rates estimated io write off their c05t or valuation (less any residual value) over the estimated useful lives commencing with the year of acqulsltlon. The following annual stTright-line rates of amortisats'on have been used: Computer SO￿are GoC￿Will 20% 200/0 Where factors, such as technologlcal adVan￿rnent. changes In the nature of the markets seNed by utilisation of intangible assets, or changes in market pri￿ indicate that the residual value or useful life have changed, the residual value, useful life or amortisation rate are amended prospectively to reflect the new circumStsn￿. Assets under construction are assets pendlng completlon and transfer into the ￿levant fixed asset category. These assets are capitalised at cost and not subj.ect to dep￿latIOn or impairment unles5 extraordinary arCuMstan￿5 have occurred which would require provision tr) made, All other assets are reviewed for impaimient If the above factors Indicate that the carrylng amount may be impaired. If there is an indication of impairment, the ￿CoVerable amount of the asset is compared to the carrying amount of the asset. The recoverable amount is the higher of the fair value less costs to sell and value in use. If the recoverable amount is estimated to te lower than the carrysng amourt, the carrying amount is redU￿d to its recoverable amount by recogni5ing an impairment105s in the Ststement of Financial Activities. (k) Stocks Stocks are valued at the lower of cost and net realisable value. {1) Pensions The cost to the group In ￿SpeCt of ￿ penson arrangements is charged to the Ststement of Financial Attwittes on a payable basis. These arrangements are with a defined contribution group personal pension plan, wlth defined employer contributions. 26

INsrrrLrrE OF ADVANCED MoTOR￿s LIMrrED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 (m) Foreign currenaes ssets and liabilities in foreign currencies are translat￿ into sterling at the rates of exchange ruling at the balance sheet date. Transactions in foreign currencE5 are translated into sterling at the rate ruling at the date of the transacbon. Exchange differen￿5 are recognised in the Statamenl of Financial Acbvitie5. (n) Operating leases Operating lease rentaL8 are charged to the Statement of Financial Activities on a stralght-line basis over the lease term. (o) Redundancy costs Accruals for redundancy costs a￿ recognised when there Is a legal or constructive obligatlon at the balan sheet date. (p) Finan¢lal instruments The Group only has financlal assets and financial liabilities of a kind that qualify as baslc financial instruments. Basrc financhl instruments a￿ initially wnised at transacbon value and subsequendy measured at fair value. {q) Critical accounting estimates and areas of judgement Estimates and judgements are continually evaluated and are based on historical experien￿ and other factors, including expectstions of future events that are believed to be reasonable under the arcum#ance5. CritK71¢yccountlng estsi77ate5 andasstsmption5 The Group makes estimates and assumptions Con￿rning the future. The ￿sUIting accounting esttmates and assumptions will, by definitiort, seldom equal the related actual r￿Ults. Critical estimates include: Assessment of t1￿ netreali5able value ofstock The net realisable value of stock is assessed by reviewing repots from the oUtsour￿d fulfilment houses that hold the stock, with a focus on klentlfylng slow moving or obs0￿￿nt prcxjucts and comparing exFected sales pri￿ to COSL (11) Recoverdtslity of debto Recoverability of debtors is a55e5sed by reference to the aging of debts and the payment record of debtors. Provision is made Whe￿ recoverability is assessed as dOub￿Ul following consultstK)n with the relevant IAM relationship manager. (pr Coronavirus Job Retention Scheme Government grants are recognised on the accruals basis, when there is reasonable assurance that the charty will comply with the COnd￿tIonS attaching to the grant and the grant will te received. The grant in connection to the job retention scheme, has been recognised In the period to which the underlying furloughed staff costs relate to. 3.1 other income 2021 £000 293 43 2020 £000 Government grant- Coronavlrus Job Retention Scheme Non-Government grants Donations Sundry income 53 340 53 27

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INS[￿lr[E OF ADVAN(￿ MOTORIsfs LIMITED NOTES TO THE FINANCIAL sfATEMEMrs for the year ended 31 March 2021 3.$ Council expenses 2021 £000 2020 £000 Travel and subsisten￿. Expenses reimbursed to 2 trustees (2020: 10) 12 Expenses reimbursed to tru5tee5 in 2020121 amounted to less than £5CJO. The cost of trustee indemnity insurance was included in IAM'S general Insuran￿ premium for the year and not separately identified. 3.6 Directors, emoluments No director/trustee received emoluments during the year (2020: £nil). No ￿nsIOn payments were made in respert of directorsltrustses (2020,. £nil). 3.7 Employees whose emoluments exceed £60,000 2021 Number 2020 Number The number of employees whose emoluments (including tsxable benefits but not employer pension costs) exceed￿ £60,000 during the year was as follows.. £60,001 to £70,000 £70,001 to £80,000 £80,001 to £90,000 £90,001 to £iOO,000 £IOO,001 to £llO,000 £IIO,001 to £120,000 £120,001 to £130,000 £130,001 to £140,000 £200,001 to £210,000 io io Penslon contrfbutions of £61,220 (2020.. £60,023) were made during the year to a defined contiibution scheme in respect of 9 employees (2020.. 9 employees) included in the above analysis. The average nlbmber of employees was 61 (2020.. 61). 3.8 staff costs 2021 £000 2,536 282 126 2,944 2020 £000 2,646 295 130 Wages and salaries Social security costs Defined contribution penslon costs During the year, the IAM Group incurred redundancy costs of £6,614 (2020: £8,567). All group staff salaries are paid by IAM. IAM charges subsldiaries a management fee incorporating a charge for the utilisation of stsff employed by IAM. The totsl remuneration including employers, national insurance of the Senior Management Team (as per page 2) who are conSide￿d to be the key management personnel of the IAM Group was £1,121,303 (2020: £1,077,679). 31

INsrrriJrE OF ADVANCED MOTORisfs Um￿ED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 Net expenditure ft•r the year 2021 £000 2020 £000 Net expendItU￿ for the year is stated after charging: Depreciation Amortisation of intsnglble assets Auditor's remuneration - audit fees current year Auditors remuneratlon audit fees - prior year Auditors remuneration - tax seNices - current year Operating lease payments - motor vehicles 81 151 30 90 63 30 55 63 5 Allocation of support costs Cost of Membership Tests generating services funds Quality Research Total Total assurance and 2021 2020 advocacy £000 £000 £000 36 287 346 75 594 454 92 734 666 35 276 12 99 140 15 120 122 265 2110 2017 £000 Éooo 144 43 298 88 369 iio 138 41 50 15 60 18 315 £000 21 43 53 20 Management Finan Information technology Facilities Human resources Governance (See note 6) 43 90 iio 42 15 18 318 153 Support costs are allcthted using a coMbinat￿n of headcount and floor Spa￿ applicable to the Servi￿ provided. 6 Governance- Group and IAM 2021 £000 2020 £000 Direct costs: Audit and accounting fees Professional fees Council costs Salary costs 42 39 12 68 122 77 120 32

IN￿uTE OF ADVANCED MOToRI￿s LIMITED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 7 Intanglble fjxed assets Goodwill Computer Software Assets under construction Total £000 £000 £000 £000 Group Cost At l Aprll 2020 Additions Transfer Disposals At 31 March 2021 2,927 336 234 165 (399) 3,497 165 399 (289) {289) 3,373 2,927 Amortlsatlon At l April 2020 Charge Transfer Disposals At 31 March 2021 2,927 211 151 3,138 151 289) 73 (289) 3,000 2,927 Net book value At 31 March 2021 At 31 March 2020 373 125 373 359 234 IAM Cost At l April 2020 Additions Transfer Disposals At 31 March 2021 336 234 165 (399) 570 165 399 (289) 446 (289) Amortisation At l April 2020 Charge Transfer Disp05als At 31 March 2021 211 151 211 151 (289) 73 (289) 73 Net book value At 31 March 2021 At 31 March 2020 373 125 373 234 359 33

INsT￿UTE OF ADVANCED MOTORisfs LIMrrED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 8 Tangible fixed assets Leasehold Improvements Computer equipment £000 Offlce equipment £000 Total £000 £000 Group Cost At l April 2020 Additions Disposals At 31 March 2021 56 14 175 21 (55) 141 241 20 (8) 253 472 55 (63) 464 70 Depreclatlon At l April 2020 Charge Disposals At 31 March 2021 142 20 (55) 107 174 50 (8) 216 356 81 (63) 374 li 51 Net book value At 31 March 2021 At 31 March 2020 19 16 37 67 90 116 33 IAM Cost At l April 2020 Additions Disposals At 31 March 2021 56 14 175 21 (55) 141 241 20 (8) 253 472 55 (63) 464 70 Depreciation At l April 2020 Charge Diswsals At 31 March 2021 40 li 142 20 (55) 107 174 50 (8} 216 356 81 {63 374 51 Net book value At 31 March 2021 At 31 March 2020 19 34 37 67 90 116 16 33 34

INSTrrirrE OF ADVANCED MOTORIsfs UMrfED NOTES TO THE FINANCIAL STATEMENTS for the year ended 31 March 2021 9 Fixed asset Investments Group IAM £000 £000 £000 £000 Shares in subsidiary companies (see tselow) Cost at l April 2020 and 31 March 2021 Llsted investments Market value at l April 2020 Net dlsposals Net gain on investment assets Market value at 31 March 2021 Cash At l April 2020 Decrease in cash At 31 March 2021 130 6,266 135 1,383 6,266 135 1,383 7,784 7,784 159 (42) 159 42 117 7,901 117 8,031 Shares In subsidiary companles {￿ below) Cost at l April 2019 and 31 March 2020 Listed Investments Market value at l April 2019 Net disposals Netloss on investment assets Market value at 31 March 2020 Cash At l April 2019 Increase in cash At 31 March 2020 130 7,141 (525) 350 7,136 (520) 350 6,266 6,266 144 15 149 io 159 6,425 159 6.555 9.1 Subsldiary companies IAM Drive & SuNive Limited (registered numter 2019635) provides risk management and corporate drNer training Servi￿5. Professional Driver servI￿s Limited (registered number 04498365) provides administration Servi￿ to seNi providers for Natio￿1 Driver Offender Retraining Scheme courses. IAM DrNer Retraining Academy ￿rnited (registered number 08248082) provides Drink Drive Rehabilitation Scheme courses. IAM Group Se￿1￿ Limlted (registered number 650927) sells ly)oks and road safety accessories to IAM members. Institute of Advanced Motorcydi5ts ￿Mited (regiSte￿d number 5889513) manages arrangements with brokers for the LAM Group's exclusive Insuran￿ scheme for IAM Roadsmart member5. IAM owns IOOO/o of the issued share capitsl of the above companies, all of which a￿ incDrporated and registered in England and have the Same registered addres5 as IAM. IAM also indirecty owns 100% of the issued share capital of Drive & SuNive UK Limited, IAM Motoring Trust Trading Limited and IAM Roadsmart Limited, all of which a registered in England and none of which has traded during the year. 35

INs[F￿rrE OF ADVANCED MOTORISfs LIM￿ED NOTES TO THE FINANCIAL STATEMENrs for the year ended 31 March 2021 9.2 Llsted investments The cost of listed investments at 31 March 2021 was £6,531,225 (2020.. £6,353,406)- There were no underlying holdings with an Indivjdual market value in ex￿$ of 5% of the totsl market value at 31 March 2021 (2020: none). 10 Investment income Group 2021 £000 152 2020 £000 276 Income from Investments Intercompany interest Bank interest receivable 153 278 li Stocks Group IAM 2021 £000 86 2020 £000 iii 2021 £000 2020 £000 Good5 for resale and consumables 12 Debtors Group IAM 2021 £000 2020 £000 2021 2020 £000 Amounts falling due within one year.. Trade debtors Taxation recoverable Amounts due from group undertakings other debtors Prepayments and accrued income 228 215 344 152 69 215 776 34 145 1,239 47 152 653 17 139 1,008 64 158 73 172 741 665 Amounts due from group undertakings include amounts owed by trading subsidiarie5 to IAM, which carry Interest at 20/0 above base rate. There are no other terms to these advances. No interest is charged on amounts due fmm dormant subsidiarie5. 13 Credltors Group IAM 2021 £000 2020 £000 2021 £000 2020 £000 Amounts falling due within one year: Trade creditors Amounts due to group urKlertakings Other taxation and social security Accruals and deferred income other credltors 431 613 332 2,124 70 287 25 2,838 438 2,031 82 313 72 525 53 1081 82 608 2,867 36

INSTMJTE OF ADVANCED MOTORIsfs Um￿ED NOTES TO THE FINANCIAL sfATEMENTS for the year ended 31 March 2021 Deferred income rep￿sents payments in advance for Drink Drive Rehabilitatw)n Scheme courses, skills days and on- road driver training. Group £000 300 (223) 195 272 IAM £000 42 (12) 38 68 Deferred Income at l April 2020 Amount released in year Amount deferred in year Defer￿d income at 31 March 2021 14 General funds Group IAM 2021 £000 7,239 2020 £000 7,487 248 2021 £000 5,849 1,508 7,357 2020 £000 6,249 400 5,849 At l April Gainldeficit for the year At 31 March 15 Taxation The IAM is a regtstered charlty and Is exempt from corporatbn tax on its tharitsble income and gains falling within section 505 of the Taxes Art 1988 or section 252 of the Taxation of Chargeable Gain5 Act 1992 to the extent that these are applied to Its charitable obJerts. 16 Operating leases- Group The totsl future minimum lease payments under non-cancellable operatlng leases are as follows.. Rental of office premises 2021 2020 £000 £000 165 165 Motor vehicles 2021 £000 33 51 84 Amounts due: 2020 £000 42 Within one year Be￿en one and fNe years 165 165 47 A variation to the existing lease for the office premises was entered into during the year which provides for an additional rent-free period from September 2021 through June 2022. 17 Reconciliation of net expenditure resources to net cash outfiow from operating activities Group 2021 £000 59 {153) 2020 £000 104 {278} Net operating incoMe/(expenditu￿} Investment income Exchange gains (95) 81 151 25 76 225 (175) 90 63 19 179 20 Depreciation Amortisation of computer soknre Decrease in stocks Decreasel(increase) in debtor5 (Decrease)/increase in creditors Net cash (oufflow)/inflow from operatlng activities 13 196 37

INrnTE OF ADVANCED MOTORIsfs LIM￿ED NOTES TO THE FINANCIAL STATEMEpirs for the year ended 31 March 2021 18 Contingent liabilltles There are no contingent liabilities for the year ended 31 March 2021 (2020., Enil). The IAM is a member of a VAT group which atso c(￿priseS ￿rtain subsidiaries: IAM Drive & Survive Limited, IAM Group Services Limlted and Professional Drtver servi￿ Limited. The IAM will be liable for any VAT amounts payable by these entities. 19 Capital commitments At 31 March 2021, there were capital commitments contracted but not provlded totalling £16,000 (2020: £241,000). 20 Flnancial instruments Group IAM 2021 £000 2020 £000 2021 £000 2020 £000 Financlalassets Equity and debt instrument5 measured at fair value through income and expenditure 7,784 6,266 7,784 6,266 Finanaal assets measured at falr value through income aTrJ expendlture include assets held in the Ilsted investment portfolios (See note 9) for whlch there is a readity obtainable pr1￿ quoted in an active market. 22 Related parties Transactions be￿een group entltles for the year are detailed In note 3.1 and comprised management fees and interest r￿1Vable/paYab1e on inter-company loans with IAM. At 31 March 2021, IAM was owed E143k (2020: £140k) from IAM Driver Retraining Limited. At 31 March 2021, IAM owed £170k (2020: £151k) to Professional Driver Serv1￿$ Limit&J. At 31 March 2021, IAM was owed £776k (2020: £513k) from IAM Drfve and Survive Limited. At year end, IAM owed £137k (2020: £247k) to IAM Groltp Services Limited At year end, IAM owed £1,960k (2020: 11,633k) to Institute of Advanced Motorcycllsts Limited. No other related paty transactions were incurr8J in the period. 38