Regislèred number: 00393477
Charity number. 235434
STEP ONE CHARITY
(A COMPANY UMITED BY GUARANTEE)
TRUSTEES. REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
.￿4H[￿V2G*
1611112W21
COMPANIES HOUSE
A19
*154
Bishop Fleming

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARAMfEE}
CONTENTS
Page
Refernn¢o and admlnblr¥¢lv¢ dètalls of th8 wnpany. Its Tn*te¢s and advlsefs
Truste•s' report
3-11
Independ¢nl audltors. roport on the financial statements
12-15
Consolldat•d stat•m•nl of finandal activltles
16
Cons¢lldated balance sheet
17-18
Company balanu she
19-20
Consolldat•d statsmtnt of cash llows
21
Notes to the financial sLitements
22-47

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE
REFERENCE AND ADMINISTRATIVE DETNJLS OF THE COMPANY. rrs TRUSTEES AND PIIVISERS
FOR THE YEAR ENOED 31 MARCH 2021
Dlrectors and TTu5tee$ Mr5 0 Bas
Mr R Gofton
Mr E Pr(*)ert
r M Ta￿or
Mr l Beider
Mr R Williams
Mr A Pocock
Mrs S Sutherfand, Chair
Mr P Cawihron
Mrs S Brennan
Company regi$t•rod
number
003934TT
Charlty rnglst•r•d
numb•r
235434
Registered oifi¢e
BoaLrfort House
51 New North Road
EX4 4EP
Vlco prosldents
Cojowl Etrard Boktho OBE
HM Lcvd L*utenanl for Comwal
Sarah Rose Troughton
HM Lcxd Liefutenanl for W4tsh¥e
Lieutenant Colonel
The Earl of M￿leY KCVO JP
Rt Hon Ben Bradshaw MP
Page 1

STEP ONE CHARI
(A COMPANY LIMITED BY GUAIIANTEE)
REFERENCE AND ADPAINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS
{CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Chief •xecutive officer Mrs E Rainsford
P•lron
Hèr Majesty The Queen
Ind•pendent auditors
Bishop Fleming LLP
Chartered AcccKJntants
2rKI Fh)or Stratus House
Emperor Way
Exeter 8usir*ss Pa
Exeter
EX13QS
Bankers
Nationd Weslminster Ba￿ pk
59 HEgh Str
Exeter
Dgvon
EX4 30P
Page 2

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARA14TEE)
TRUSTEES. REPORT
FOR THE YEAR ENOED 31 IqARCH 2021
The Trustees present annu81 rewrt logether with the audiled finanoal statements of the group for the 1
April 2020 to 31 March 2021. The Annual rewt serves ts purposes of both a TnJstees' report and a directors,
report under company law. The Trustees ¢onfimi that the Annual report and finanual statements of the
charitable ￿rnpanY comply with Ihe Current stalulory r¢quir8ments. the requirements of the charilable companYs
￿￿eMing document and the W0VFsr￿S of the Slatement of RepJmmended Practice ISORPI applicable to
charities preparing their accounts in accordance with the Fmncial ReFwling Slandard applicable In the UK and
Republic of Ireland IFRS1021 (effective 1 January 20191-
Obi¢¢tiVe5 and ¥¢tlville$
a. Pollcles and objectlves
The principal obj'ects of Ihe djaiity are lo provide support for peopl$ *rylh physifal, rnen￿￿ health, sensory an
other disatwlitres. or those wlth long-term health conditions. in order to improve their quality of life and de9ree of
independence and provKle Ihe opportunity to achteve lh8￿ potential through Pers￿￿1 devd(ynent. trainin9 and
eM￿0YrnenL
The Board of Trustses has given regard to Ihe legislaiive and regu￿tOry requirements for di$rJosing how its
charitable objectives have prowded benefil to the publi¢ ¥nd confirrns it h8s compli¢d wsth the dut￿ as set out.
This report ouuines how our athievements during the perK*J have benefited the publi
Thioughoul year we have u)mpleled a rthfjew ofour strategy with a focused comrrrilment lo further
drive our reputslion for hMJh quality prowsK)n and investment in cMJr staffing resource. We ¢￿tinue to plan to
grow our core seNi¢es whilsl developing projects and ￿rtnersh￿S whid) wiu help u$ divorsify OUT income
sources and enable us lo support wn(*e people.
Slep One actsvitles during 20XF21 wefe agan ¢entred rffi EmI￿￿rt Swvh>$. Healih afKS Social Care. with
Health and Social Care servi￿$ delivered t￿￿9h the CCT subgdw.
In setting objectives and planriry for thbes. TnJst¥￿ gi¥¢n due considEratron to general gyidan
publtshed by the Charity Commissi¢￿ relatiNJ to wblic benefft. I￿Ud￿ the guidance 'Public bengfit". n￿nIng o
charity IP821'.
b. Strat¢g1¢ rei>ort
The fdlowng sectrons constitute the slrategic report for the puwoses ol the Companies Act 2006. This strategic
report f¢)mis part of the ReiMJt of the Board.
Achlevoments and pgrfomwi¢e
Page 3

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
A¢hl•vements and porform3n¢• (CONTINUED)
¥. Intr¢duetlon
Entering a T￿¥ finan￿￿ year invarith r&wwes refiec11c￿ on ow wevious yearfs ￿h1oVements and challenges.
As the year started it soon became apparent that the COWt>19 pandemic would have a signTfKant effect not
only upon indiwduals but also ¢Nganisations induding ourselves. As a charity affected by the pandemic we
quickly needed to change Ihe way we delNered our servtces whilst al the same time adhering to all of ihe
Government's ￿qUIreMents for so¢ial distsncing duriTh3 ￿ natKsnal Icthown. Through(Art a very challenging
year for Slep One. we have been at4e lo demonstrate consKlerablg reS￿￿nCe and forw¥d thinking whast
dèlNering am of (Mjr seryices and m(xe durir¥J the Pa￿jeM
During the wr, our back office functions undetwent some significant key personnel change and new stsff
dapted to intensè demands in addition to Very different ways of remole working as they supported our services.
Seivices coped ￿tti varyvig waves of anxiety. uncertainty and confusion wilh except10th￿ skill and
professionalism. Our natural comrThJnication methc*Js ol contact and facial exwe5sion were replaced overnight
with masks and distance. The volume of leaming to work and survort drffererrfly Should be applauded and
recognised. As an or9anisal¢on we look brave and creative decisicms acr055 every aspect of the charitys work
and this wll be lyjill upon over the next fvrtlve months and beyond.
We 8¢knowlèdge how hard everyvne w￿d in whal has been an intensely chalenging time. AJI services have
been able lo conknnue lo deliver Provision and this is commended. Manager5. stsff and those behind the scenes
have had a very demanding year which has been quite oven¥helming al time5. Despite this. everyone has pulled
togelher and gone the extra nule arKI this is recognise¢J and #p￿Uded.
b. Maln a¢hlevements
Over the pasl Jear, Step One w(¥ked wilh ¢)ver 8CK) people across our wi* of specialist provision in
Devoft.
(i) Cypress Hospital and Granvue Crfsls House
Since the beginning of the yEar the prKKity for tINs ha5 bpen to continue to deliver high standard$ of
support and ongoing wovision of ho$￿al beds ar￿ this hès been achieved. As a result of COVID-19 and in
order lo safeguard adequale and consistent stsffing for this service, il was agfyed earty in the year with
commissioners that we close Granvue on a leM￿Tary basis. H¢)wever. as the year progressed we were
gradualty able to reopen these uisis supfxwt beds. Our o¥eraW bed 0￿upar￿Y during the year at Cypress was
75trA and al Gramiue we still athiwed ove￿1 occuparw of 50% despite hawThJ to remain closed during th& first
quarter of the year.
. (ill Support Living and Communlty Supwt
This swwtce conts'nLsed to deliver support during the year despite Ihe k)ckdown thr(wgh either face-tO•facg
support or tewihone. according lo irKlividual dient preference. During Ihe year the ser￿Ce has provided people
In Devon with an average of 730 WKINidual support hours each week. The seThi¢e was abte to introduce
addilional support thr￿g￿ a new Torbay Community Access tFCA) pik)l from April 2020 funded through the
Oevon Pafbiership Trust until March 2021. This swi¢e supthMed over 100 peO￿e were on Community
Mental Health TTUSI wailing lists. Followlng Ihe success of thè TCA pilol. Devon Partnership Trust commissioned
us lo deliver a similar service in Exeter IECA) from October 2020. This was funded through anolher IBCF
Ilmproved Better Care Fund) unlil March 2021. Whilsl disappjrntingly there was no available funding to Cary on
these services beyond April 2021. DPT have stated for further on9¢￿n9 funding shoukl the
opportunty arise.
During the year we relocated our Cornrnunity Suw*)rt Team lo the vacant wing on the 2nd floor of Beaulort
House. Thls enabfed us to provide tsell￿ protect￿￿ tor the team and dients during lockdown with the larger
Space enabling better social distarring. espectally as we relurned to provhlin9 more dwect face￿I￿ace and
dawime support. During Ihe ypar bu￿di1￿j some mirKJr improvement work was c￿mpleted at the Keybery Road
Page 4

STEP ONE CHARITY
(A COMPANY LIMITEO BY GUARANTEE)
TRUSTEES. REPORT (CONTINUED)
FOR THE YeAR ENDeD 31 MARCH 2021
Achiwements and perf0m￿nCe (CONTINUEO)
house in ¢yder for us lo increase occupancy from S to 6 bèdrooms. Apart from the initial minor build work costs.
there are no otvjoing staff cml imrAications aNI we should therefw achieve significant additional incomo
through h￿sing t¢nefft ar¥J support houts.
lliil Torbay Peer Support Project
Due to the age of this dwt group face4￿faCe support was Suspe￿ pricff to lockdm￿. As a re￿11 staff have
w(ffked extremely hard to develop onwng support groups and courses for thi5 dienl group through 50¢ial
media. Wlwtsl deliverin9 ongoing suprth to llis gr<xy. slaff also to resource ￿ DPT Torbay PiloL
(Iv) CF03
This seThice ha5 continued to deliver support lo community dients 1hr￿ tdephone support dyring lockdowr.
Understsndabty. we were not able to access Dartm¢x)r Prison dunng Ihis time and as this is effectively our
'pipeline' for refefrals this has had an impact on St￿ of our tsryets during the year. Access lo the prison stsrted
again in October and the team have worked very ha￿ to briry enrotment tar9ets bad( on Irack and have
received posilive feedback for their efforts Shaw TrusL Further c(Krses were faolriatgd at Beaufort House
lo improve Education Whilst On Programme IEWOPI targets during th8 end of Ihg year. Wo also rgc8iv8d
confim)alKm of the Let's Talk course accredilation wrth Highfdds awarding body and this wil be delivered by
CF03 staff.
(v) Thrlvlng W0￿p1a¢•- BeWelleSt•pOne
In June the board approved a new piloled apw03ch lo the Thri¥ing Workplace busness plan forthe remainder of
this financial year. We rebranded and launthed the service under a new name ol'8eWell@SlepOne'. Its mission
Is to provide support to as many people as F*)ssible across O￿On through online Ca)urses. support groups and
leaming CPPQrtunilie& This in tum will reduce the pressure on our NHS seMce5, and help individvals to manage
Iheir own mental healih and suppNt others ￿ their comrnuniiie5. Fc4k)wing the L4un¢h of the Bewell service we
successfully applied to become an accreditsd training ¢entrè ￿th Hi9hfields in Augy5t. This accreditation
provides quality assLÈrance lo attendees. businesses. and ¢w￿lSsIOn￿r$. In addition. we nthy a¢(*ss lo
8ccretlhled training whicjt we can deliver lo our slaff.
fvl) Fundraislng
In order to tncrease and diversify our income streams we recognised the need to explore a dedicated fundraising
strategy. Throughout October and November. a swies of workshops were hebx OTline wth trustees. OFerational
staff and facilitated by external consullancy to hefp develop the T￿¥ fiJfKEraising Strategyfor the Charity. Following
board approval in December the thartty sourced a hKJhly recommended fvndraiser {Irust and grant bids) to start
orking on income genera￿n for the new Bewell project This was an important decision f¢r Slep One and we
arè committèd to developing our fundraising to both incroa5e our wKome arKI publi¢ profile whi¢h will enable us
to offer muth needed support to more people.
(vill D•llverfng the IT Slrat•gy
Prior to the first lockdown in Marth 2020. we had intended to out-source support to develop 8 much needed IT
slralegy for Ihe organisatK?n. Our already kno¥m business need required an urgent in-house response as the
pandemic unfolded a￿1 considerable work was undeftsken to devekp and quickty deliver the strategy,
rits'sing uryent bU$r￿ requ¥em8nt*
Investing in the right equipment and software ensured our ablty to ￿n[inue to deliver services and in many
cases provide better altematives to delwering supprt People we SUPFQrt and their families joined us ¢)n thè
Team's leaming journey. When people We￿ anxious about receiving face to face syppor( we were ablo to
provide a rarvje of allemalives with (x)nfthnce.
Our business services support became much more accesslbEe to ow delivery servw vthere ineffiaenl and
unnecessary travet was no longer requ￿1.
Page S

STEP ONE CHARIT
(A COMPANY LIMITED BY GUARANTEEI
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 AIARGH 2021
hlev•ments and pwfomwi¢e {CONTINUED}
The much 8wait8d electronK rota System for our communty lèarn was successfvlly launched in March and is
already helping (leliver efficiencies to the way we *Yxk. Towards the end of the year IT have been working with
managers and seTrice staff to prepare for the transition to the d(MKI based system and w511 continue to *%yk w¢th
the IT strategy development plan over Iho next 12 months.
¢. Impact ol Covld-19
When the Govemment annwnced the UK was to go into k￿down on 23 March 2020, social distsn¢ing. self-
isolation and wor￿n9 trom home practices were instanlly applied across all of our activrties. All seTvices had to
make rapid adaptations to the way they delivered seTvice5 to enable them to (xjnlinue ￿lIst al the same time
comply with dl relevant Government requirements.
Earty on we identified high risk slaff in v)rpyale ser¥ices and asked them to %KJrk from home to protect both
their own health 8rKI to maintain business opgrations. Immediately lockdown wa5 imFosed we asked everyone
who could work from home to do so. We successfully overcame the difficulb.es we had wilh the technology,
recognising that s￿terns were not set up for remote worknNJ and that video confwencing was not initially
available. We also identified staff anxieties aroufft1 infection control induding PPE issues and as a iesull we
quickly prloritised and f0¢Y￿ed on all maitws relating to infection fA)ntrol. There was initially a lack of wactical
support being provided on infeclion control issues so we needed to Ffovide additional support to the managers
and stsff wherever possible.
d. Covld-19 Trainlng and Guldance
The Govemance Manager was ￿entIfied to lead M matters ￿lating to infectv)n ¢onlrol and to pr*)vide guidance
lo all service teams. COVID pad(s were devew for sefvice$ to infom of how lo manage different scenarb)s
including isolaii(x) proc8dur8s. testing, using PPE. deaning schedules and other relevant resources. Infection
¢ontrol refreshèr training and PPE training was idontified and rolled out to all staff working in facg to facè
5ervice$. As testing kits became a¥a￿able training in how to undertake throat and nasal swabs was sourced and
provided to the nurstng le8m at Cypress so Ihal people CAxJld be tested quickly and reduce the need for isolation.
Finally. we introduced re9￿ar staff ￿MMUnIcatiOnS wa emad to dissemÉnate signfficanl information as it became
available.
. Personal Protective Equipment
We reSpOr￿ad immethatety in identifylng PPE wls for al staff across Ihe ￿an15•￿tin and irrfomilng staff
about how and when lo use with different face lo la￿ scenarios. Althcyjgh we initially faced major challenges in
accessing PPE as suppliers struggled to keep up demaThJ. 5chJn managed to set up orders for supplies
and inalntalned stock leve15 to ensu￿ adequate quantilies were sustained. We atw received great support from
Ihe local community donatsd large sup￿leS of handmade scrubs as well as sUpp￿g us ￿ eye goggles
ond face ￿sorS.
Page 6

STEP ONE CHARITY
(A COMPANY LIIIIITED BY GUARANTEE)
TRUSTEES. REPORT {CONTINUED)
FOR THE YEAR ENOED 31 PIARCH 2021
A¢hi¢vem8nts and perforn)ance {CONTINUED)
t. Re￿trtIctUl1ng of seThleos during thè pandemic
Servi￿$ adarted quickly so that they codd continue to delNerwith addrtional infection contrd mtssu￿s in place
to safeguard Feople and stsff. A surnmary ofthe5e changes to ser•ice delivery are shchvn l)ekM'..
CF03 adapted to working from home, offen.ng community and teleph￿¢ support
Community Support offered telep￿ne suppjrt to peoFle who d)ose to self-isolale or who needed lo shield
Cypress Worked with DPT wards and crisis teams lo mise admission pro￿$e$ and the Clinical
Commissioning Group (CCGI agreed the dosure ￿ two beds lo albw for isolation rooms
Granvue negolialed and agreed witii the CCG to dose tr> admwiC￿S and were able to dose eartier Ihan
onginally planned to merge staff to $UPF￿1 Cypress
Thrivlng Workplace adapted to ueate soual media and identify IK3W Ihey could best create oTrline training
resources
Torbay P••r Support used Iheir estsblished social media platlorm5 to communic4te wth volunteers and
ovKle self.hel) inftKmalion
g. Golng forward and how we will deal with any future pandemlc
By learning from what went T￿1, T*thal dtfficullies needed to overcome and vthat we could have done
differently has helped us to infom) ¢yJr contingerw ￿an$ about how we w¢wld manage any Similar pandemic
outbreak in the future. We have been able to Klentify what we need to do to sustain the work we have aehieved
so that we can feel more certain that w¢ are in a better positM)n to manage thts current pandemic going forward.
Flnanclal reviow
. Golng COn￿M
After making appropriate enquiries. the Trustees have a ￿aSOnable expe¢tatson that the company has adequate
resources lo continue in operational existence the fO￿$8¢0b[e fulure. For this reason. they ￿n(Intse lo adopt
the going concem basis in preparing 11)e financial statements. Further details regarding Ihe adoption of the going
)ncem bays c8n be found in the accrAmting p(Aicies.
b. Res¢rve$
In the Board's view, a Minim￿ level of unrpstricted reserves should be maintained to provide adequate financial
stability and the means for it lo meet ils charitatde rt>jeclives for the fo￿seeable fvture. The Board reviews the
amount of reserves required at le8St on an amual basis. and receives management accounts on 8 monthly
basis to allow thern to monitor the likdy rrb)vement on re59Th&s in any givan year.
The Board prop)ses lo maintain general urnestricted reseples al a level whth is at least equivalent to slx
months. OP8Talional expenditvre. plus redundancy provisron, ￿v$ an adequate provision for lease lerminallons.
The ¢LJffent target level of reserves has been set at £1.71&￿ arKI at the Jear*nd ￿ Charity hdd a balance of
£1.986m.
The Board are also obliged io de￿nate knKlÈng to offset pen%on liabilities as assessed by the Found8lion'5
acluary. The designated reserye shcmjld match the amoun15 held kn the estrow acwunt that cover Ihe pension
scheme funding deficit and any amounts due under the ￿Then1 sc**dule of contributions. The escrow a￿ount
fund had a balance of £2.4m al end axl the pension contribution commitments lund was £228k. making a
total of £2.7m designated for penS￿n labdibes.
The Board also desijr nate funds to 5UPPOrt olher $peufi¢ purposes with separately kdenbfiable costs and a
business case demonstrating clear benefft ac¥oss the organi￿1•￿ and support for Ihe ctharilable objects. Further
delarfs of these designalions are provided in the Tr)tes.
Page 7

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEEI
TRUSTEES. REPORT {CONTINUED)
FOR THE YEAR ENDED 31 MARGH 2021
c. Finan¢l41 revlew
The year*nd accounts show a total ino)me of £3.315m. whtch is a decrease of £161k from 2020. The totsl
income for the year a150 retlecls income from Mgoing CCT activities. CCT af*vities are shown within the
restricted funds of the group. Totsl expenditu￿ lor the was £3.548m for the group compared to £3.475m in
2020. The net expersditure before investments are tsken into acGcMJnt were £281k ccwnpared ¢0 £32k expenditure
in 2020.
The investments aro hekl in managed portlolw l>alan￿d in order to maintain potential knger term grov•1h in
capital value th81 can be invesled into (Jesignated projects. Th8 jnvestff￿nt performance reflected market
conditrons 8 net gain of £1.979m on the investmenl Yaluatiort is recognised. compared to a loss of £315k in
2020. The nel movement in fvnds beforg adj'ustments for pengons is a gain of £1.699m corrpared to a loss of
£347k overnll in 2020.
The annual update of Ihe pension scheme for March 2021 showed an increase in the value of the scheme
assets by £382k as Ihe benefft5 paid were less than the cl￿tribUtiOnS made by Step One aThJ the investment
relLtms. The present value of the sCheff￿ liablilies ha5 also decreased by £1.231m as the benefits paid have
exceeded the in¢xeased costs. The combined defined pension kn'abdities have reduced lo £1.139m ffom £2.752m
in 2020.
This results in on overal sutplus for the gyoup of £3.187m. wilh total furK15 Carr￿ fomard of £13.816m at the
year end. Of this. a lotal of £10.874ffl 15 designated for speufic pwp)ses, and general unrestricted funds
induding the unrealised investment revaluation. stsnd al £1.986m.
d. Risks
The organisation has 8 strong framework in plac¢ lo monitor and miligate moior risks to which il may become
exposed. Risks are regularty rewswed by Ihe Board and its sub C¢)mmittees or Working Groups. Commercial
and ffinanaal risks In particular are considered ty Ihe Finance & Auth't Committee using extemal advice where
appropriate. The￿ are robust s￿terns for qualty assurance and compliance through the Quality Assurance and
Improvement Committee that a￿ used to inform a W0ce￿ of wntinuous improvement and provide lurther
assurancè on Id8nlifieation and management of iisk.
stfucture. governance and m¥n•gement
Page 8

STEP ONE CHARITY
(A COMPANY LIMrrED BY GUARANTEE)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Structure* govomance and managgment (COP￿INuED)
a. ConstltutSon
Step One Chwity I"S¢ep Cffie-) is a ccrfnpany I￿lted by guarantee and 1$ registered as a charitywith ttk* Charfty
Comsnission {No. 2354341. The name was changed from St LoyE's Foundation on 21 December 2016 to provide
a new Iradtng name for the group following th¢ acquigbon of Communtty Care Trust (South West) Limiied as a
subsidiary in 2015 8nd a of review and consultation. The trustees consblute the Board of Management of
Ihe ¢harity and are also directors of the company overal responsibility for govemance. The Board meeis lo
8gr¢g Strategic and operalKJnal plans aTrJ monitor progress agwnst them. The Board delegates the day to day
funning of the charity to an Executive Team. wovvjing adytce and guidance as approFHiat8. Board mombgrs may
also seNe on Committees or operational groups.
Community Care Trust (South Westl Lrmrted rccri is a tharrfable company linited by guarantee. wIste￿d
company number 2420393 and registered ¢harity number 1007781. &ep One contro15 75#k of the voting rigms
of CCT and is a wrporate member of CCT with the right lo rnminate a trustee for the CCT Board. CCT also has
the right lo nominate a member to the Step Board. The Boards have agreed to joint meetings whllst
retaining separate processes as required for slatutory adminkstrative purpose&
Tlw follobwng Twstees swved duving the Jpar.
Ms S Suthertand (Char)
Ms D Bassett
Mr l Beider
Ms S 8r¢nnan
Mr P Ca4thron
Mr R Gofton
Mr E Probert
Mr M Taylor- CCT nominated Trustee
Mr R Wimièms
b. Methods of appointmont or election of Trustees
The management of Ihe Group and the company is the responsibility of the Trustees who are etect¢d and eo-
opted under the tem)s of the memorarnlum and artides of association.
c. Flnanclal risk management
The Trustee5 have assessed Ihe major risks lo which Ihe Gr(KJp and the company are exposed, in particular
those related lo the operations and finances of Ihe Gr￿Sp ar￿ the company. and are sattsfied Ihat Systems and
procedures are in place lo mitsgale exposure to the maior risks.
d. Trustse indudion and tralning
The Trustees undergo induction to biigf Ihem of their legal obligalions under company and charity law, the
content of the Af1ides of Associaiion, Ihe committee and decisron rnaking processes. appfoval of the annual
operating plans and budgets and review of slrakgy and perf￿r￿.
Page 9

STEP ONE CHARir(
IA COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT ICONTINUED)
FOR THE YEAR ENDED 31 MARCH 2021
Plans for luture perfod$
The Charfty plans c(￿tinuing the adrvities oullined above in the forthg)mw JEars subjed lo satisfathy funding
arrangements.
In line wilh our overarching strategy we continue to expand upm core delivery. Targets set for our cornmunity
service in 2020 were exceeded in spite of a pan￿￿ and we continue to sel ambitious targets for the coming
year. Our Small specialist emplownent ￿SOurCe will ￿ntinue to devek)p our delNery offer to prime rA)ntractors
seeking delivery partners in the soulh *esL The OWP and Ministy of Justtce planned opportunities were
delayed during the hel￿1 of the pandemic and we wdl continue to network and market ow specific speaalism
offer to large g8neric providers.
To respond lo growth and income need. several strarK15 of future vnk are summwised below:.
Grow from Core Sèrvicès
In￿ease community service rexh
Develop additional supwied fivry mc41
Develop partners for Communtty Mental Framework OPF#Jrtunitie5
Develop employment specialist offer lo DyTbamic Frame￿W￿cAEHRs
Diverslfy In¢om* slrnams
Regenerate income opportur¥ties for BeaLrfc¥t House
Deknver Fundraising Strategy
Deliver eeWelI(&Step￿* Prqect
Worlrforce Ond Infrastructur• resilience
Deliver Worklorce Development Strategy
Deliver IT strategy
STATEMENT OF TRUSTEES. RESPONSIBILITIES
The Trustees (who are also the directors of the company for purposes of company law} are responsible for
p￿paring the Trustees. reF￿ arKI the financ￿ statements in accordance ￿th applicable an¢J United
Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requwes the Trustees to Wep#￿ finanual stslements for eath financial . Under company law. the
Twstee5 rnusi not approve the finanual statements unless they ale satisfied that Ihey give a true and fair view of
the State of affairs of the Group and the C￿panY and of Iheir ￿COmir4j resources and aptdication of resources.
induding their income and expendikne. for that peric*J. In preparing these ffinarKial statements. the TTUStees are
required to:
select 5Uitatrde acc￿nting policies and then apply them consistently.
observe the methods and principles of the Charities SORP (FRS 102)".
make ju¢Jgtrnnts and accounting estimates that are rea50nabEe ano wudefTrt'.
state whelher applicable UK Accounting Standards IFRS 102> have been followed. subAect to any material
departures"disdosed and explained in finanual ststements..
prepare the finanual slatements on the g￿n9 concern basis unless it is inappropriate to presLEme Ihal the
Group Vlill continue in busmess.
The Trustees are responsible for keeping adequate a¢counlir¥J reoNds that a￿ sufficient to show and explain
Ihe Group and the companls transac1•￿ and disdose with reasonable acwracy at any time the financial
positton of the Group and the company and enable th¢m to ensure that the financial stslements ¢omply with the
Cornpanies Act 2r)Q6. They ale also ￿spOnsible for safeguarding Ihe assets of Ihe Group and the company and
hence for tsking reasonatAe steps for the prevention and detecbon of fraud arKI ott￿r YregLtlarities.
Page 10

STEP ONE CHARrrY
(A COMPApff LIMITEO BY GUARANTEE)
TRUSTEES. REPORT ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2021
Disc105ure of Infofmatlon to audlto
Eath of the person3 who are TnJstees al the timg Wh￿ this TfUStees' report is approved has confinned that:
so far as that Trustee is aware, there is no relmnt •JJil infmnalion of ￿llch Ihe tharitable group's
auditors are unaware. and
that Tfuslee has taken all the sleps that cN4ht to have been laken as a Trustee ws order to be aware of
any relevant audit infcKmation and to esiat4ish that the ctharitable group's auditws a￿ aware of thal
informafion.
Audito
The 8udil¢ys. Bishop Fleming LLP. have irKlicaled Ih&"r V•illingness to continue in office. The designated Twslees
will proFose a rn￿on reappointK4J the audit(¥5 al 8 meeting ofthe TNstee&
sp
Ji &plf Xoa)
Approv&J
by
of
membets of
of
and signed on their behalf by..
Tnjstees
Mrs S Sutherfand
Chair
Page 11

STEP ONE CHARITY
{A COMPANY LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF STEP ONE CHARITY
Opinion
We hgve audited the finawaal ststements of Step One Charity (the trarent charitable cLsmpanY} and its
subsidrarie5 (the 'group'l f¢y the year ended 31 March 2021 which comprise the Consolidated Statement of
Financial Actiwbes. the Con$d￿ated balan¢e sheeL the Company balanL* sheet. the Consolidated stslemenl of
cash IIow5 ar￿ the related noles. indudiNJ a summary of sigrmficant ac￿￿nting policies. The financial reporting
framewofk Ihat has been applied in their preparati￿ is applicat4e law and United lQngdom Accountsng
Standards, induding Finanoal Reporting Standard 102 The Financial Reporting Standard aPpE￿able in the UK
8n(i Republic of Ireland, (United lQngdom G￿rallY A¢￿PIed Acwintw Practice).
In ow oplnion the fjnancial statements".
give a true and fair ¥iew ofthe State ofthe Gr￿p.S ofthe parent charitable compan￿$ affairs as at 31
March 2021 and of the Group's incoming resources and a￿ticall0n of fesources. tncluding its income and
expenditure for the year then ended..
have been properfy Prepa￿ in a¢corOance *ith Uiubj Krydom Generalty Awted A¢oyJntlng
Pfactice.. and
have been prepared n ac£(¥dance wilh the requiremwits of Ihe Companies Act 2LNJ6.
Basis for opinion
We conductèd tyjr audit in accordan￿ *iih lrtemaliwl Sthnda￿$ cm Audiling (UK) {ISAs {UK}l and applicable
law. Our responybilities under those stsndards are further described in the AA￿ttOrS, responsibilities for the audit
of the finanth￿ statements section of our reporL We a￿ iThlependent of the Group in ac¢ordance with the elhical
requi￿rnents that are relevant lo our audil of the fwncial statements in the United lQngdom. induding the
Finandal Reporting Coun(?fs Elhi(31 Slandard. and we have fulfilled our other eihical responsibililies in
eeofdartee with these requwements. We believe that Ihe audit evidence we have obl8ined is sufficient and
appropriate to prov￿ a b￿"5 for oplntCrfL
Condusions relating to going ¢on¢ern
In auditing the financial slatsments. ￿ have Cond￿ Ihat the Trustg9$' u$* of the going ¢oncem basis of
accounling in the preParats"￿ of the financAal statements is appropriate.
Based on the work we have perforn￿d. ￿ have not identified any materlal uncertsinties relatng to events or
conditions that. individually or collectivety. may cast ￿gnificant doubl on the Group's or the parent charitable
companrfs ability lo continue as a going concern for a per￿ of at least months from when the finanual
statements a￿ aulhorised for issue.
Our respon5ibllities artd the responsibililies of the Tn*lees ¥*ilh r9sperl to goiThJ o)n¢¢m aro dgs¢ribed In the
Felevanl se¢lions of this report
Olhor Inforniatlon
The other irrformatson ¢¢)mprises the inf(xm3bon W￿uded in the Annual ￿pOrt other than financial statements
and our Audilor5' report therety). The Twstees are r8SkX)nsÉtle for the other information contained within the
Annual report. Our ownion on the financia slaternents does ￿t ￿Ver the other information and. excepl lo Ihe
extent olheNise expliciuy stated in our report. we do not express any fom of assur8nce conduslon ihereon. Our
responsibility 1$ lo read Ihe other information and. ￿ doing 50, consider whelher Ihe tsther information is
malerialty inconsistent wth the financial statements CK ￿Jr kr*)wledge obtained in Iha eA)urse of the audit. or
othe￿1$& appears to be rnaterially misstated. If we Njentify such matsrial inronsislencies or apparent material
misstalemenls, we are required to determine whether this gives rise lo a mateiial rnisstslemenl in the finandal
statements themselves. If, based on Ihe work we have performed. we condude that there is a material
misstatem9nl of this othei informab'on. we are required to report that facL
We have nothing to report in this regard.
Page 12

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF STEP ONE CHARITY {CONTINUEO)
Oplnlon on other matters pwescTlb•d by the CompaThes Act 2006
In our opinion. based on the wot* undertaken in the coutse of the wdit
lh8 inlormalion given in the Twstees. Rep￿ f(* the financial yEar for the financ4al statements are
prepared is consislent with the financial statements.
Ihe Tru5tees' Report has been prepared in acc4Jrdance with applicaFAe legat requirements.
Mattets on Ythw¢h w• are rwulred to reptyt by •xc•pl
In the light of our kno* and understsnding ol the charitable company and its en¥iroMienl obtained in the
coutse of Ihe audit. V•* have not KIentif￿ material ffisslatements in ts Trustees. ReporL
We have nothing to report M) respect of foA(Mirg Matte￿ in relatK￿ to whiL* Companies Act 2006 re¢¥Mres
us to report to yw if. in our ¢¥inion".
the parent charitable company has not kept adequ8le and sufficient accounting re¢ords. or retums
adequate for our audil have not been recehved from branc1￿ not visited by us". or
the parent charilable company financial slatements are nol in agreem8nl with the accountiThJ records and
returns: or
Certain disckjsures of Trustees. remun8ra1rt￿ speLifie(I by law are r#)1 made:
we have not receNed ￿1 Ihe infcxmation and expSanatK)ns ￿ requwe fty our aud
Responslbilitie# of trusleès
As explained more funy tn the Trustee5' Tespjnsibli ib.es ststemenl. the Trustees (who are also the directors of the
charilable company for the Purposes of company law) are responsible for the praparaknon of the finanoal
statements and for being satbsfied that they 9Jve a true and fair view, and for such ￿terrtaI control as the
Trusteos détgmiine is necessary to enable the preparation of financsal statements that 8￿ free from material
misstatemenL whebkn the to fraud or error.
In preparing the financial slatements. the Trustee5 are fes&xmsible for assessing the Group's and the parent
charitable Corr￿anIS ability to continue as a goirrtJ concem. disclosing, as applFcable, matters related to going
concem and using the going concem basis of accopjnting unless the Trustees eithw intend to Itquidale the Group
or the parent charitat4e company or to cease ¢peratThs, or have r￿) ￿al$ti¢ atlematsve bul to do so.
Page 13

STEP ONE CHARir
(A COMPANY LIMITED BY GUARANTEE
INOEPENDEHf AUDITORS. REPORT TO THE MEMBERS OF STEP ONE CHARifY (CONTINUED)
Audltors. r¢sponslbilltl•s for the •udit ol the financlal statements
Our objectiv¢s afe to obtain reasonatle assuran￿ aLhJJt whether financial slalemerts as a whole are free
from material misslatement. whether due to fraud or error, 8rMI to issue an Audilots. reptrrt that indudes our
opinM)n. Reasonable assurance is a high level of assuran￿. l¥Jl Is not a guarantee that an audit conducted in
accordance with ISA5 IUKI w15 alYJys dele(l a material misststement whgn it exists. Misststemenls can arise
from fraud or error and are considered matefial rf, irwjividualty c* in the a99regale, they could reasonably be
expected lo Influen￿ the economrc deci5ion$ of Ltsers taken ￿ tr* basis of these finandal $tstemenl5.
Irreguiaribes. induding fraud. a￿ instances of ncTrcompliance with laws and regUlat￿s. We design procedures
in line with our rèsporTrsibiliti¢s. oudinad above. lo delect material misslalements Trn respect of Trrre9ularities.
including fraud. The extent to whh* our wocedures are Capab￿ of detectiThJ irregularities. induding fraud is
detaded below.
In kJentsfwng arKI assessing risks of material rrMSStatement In respect of irregulariti￿, Induding fraud and
noncompliance wlh laws and regulations. we conSide￿d fdlowing:
the natu￿ of Ihe ¢hafity sefAor. control enwronment and charity performan￿.
results of our enquiries of management and the Trustee board. indudiThJ the committees tharged with
govemance over the GTWP'$ finance aThJ control. ab￿rt thw'r v•m *JentifKztion and asses5fflent of the risks of
Irregularities:
any matters we idenlified haviThJ obtained and reviewed Ihe Group's documentatton of their Fdicies and
procedures relaling to." idenbtyng, evaluating and com&lyNw with Jaw5 and regulalwJns and whether they wero
aware of any instances of non-¢ompltance' detecling and respondiThJ to the fisks of fratsd and whether Ihey have
krTh￿edge of any aclval, suspected or Jleged fraud: the intemal contrds established to mikngate risks of fraud or
nonco¥npltan¢e laws and wulattons".
how ihe GfOUP ensured Èt Mel its obligalions arising from it beiro financed by and subject to the
govemance requirements. and as such materral compliance with these obltgations is required lo ensure the
Group will continue to receive its fundir@ and be a￿lh￿￿e(l to operate. including around ensuring there is no
material unauthorised use of funds and ewendilurfr.
As a result of these procedures. we ￿nsidered the opportunities and incentives that may exist wihin the
organisation for fraud. which induded incryrect recc0n1￿On of re¥enue. management override of cortrtro5s using
manual journal entrses, purchase ledger and payTcAI. and idenkn.fied Ihe greatest potential for fraud as incorrect
Teccgnition ol revenue and management overrÈde ugng manuat ioumJ enth"es.
In common with all audits under ISAS (UK). we a￿ also required lo perfomi speufic procedures to ￿Spond to
the risk of management overrloe. We also obtained an uThkrstanding of Ihe legal and ￿gUlatOry frameworks
that the Group operates in, f￿￿ng on provisiMs of those laws and regulalions that had a direct effect on the
determination of material amounts and disclosures in the finaroal slatements. The key13ws and regulations we
Cons￿81¢d in this context included the UK Companie5 ACL The Charilies Act arKI tax leg151ation.
In addilion. we onsKlered provisions of other kn *KI regulab¢)ns that do Mt have a direct effect on the
financial statements bul CoM￿lance wth vthich may be furHlamentsl lo the Group's ability lo operate or to avoid
material penalty. These induded Care Oualty Commtssion Regulatlon. Health and Soual Cara Act. data
protection reguEatws, occupab'onal he￿th and safety regulat￿ and eM￿0yTnent legislation.
Our procedures to respond to risks identified inc*Jded the fthing".
reviewTrJ the finanaal ststemènt disdwjres and testing to supporting documentation to assess
rLJmpliance provislons of ￿leVant laws and regulalions described as having a dired effect on the financial
ststements:
reviewing the financial statement disclosures and testing to supportiig documentation to assess tt)e
recogTrtion of revenue..
enquiring of Trustees and rnanagement and thDse L*arged wtth govemarKe concemlng actual and
potential liligation and claims..
perfomiing procedures to confirm matwbal ctynpliance wilh Ihè requirements of the laws and re9ulalions
that step One Charity are subject to:
performing anal￿1£￿1 procedures to identify any wwual or un8xpected rglation$hip5 that may indicate
risks of material misstatement due to fraud,.
Page 14

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF STEP ONE CHARITY (CONTINUED)
reading minutes of meetings of those tharged with governance and reviewing intemal control rep)rts', and
in addressing the risk of fraud through management override of contro15, testing the appropriateness of
Journal entr￿$ and other adiustsnents," and assessing whether the judgements made in making accounbr
eslimales are indicats.ve of a potenbal bias.
We also communicated relevant idenb.r￿d laws and reguiaknns and potential fraud risks to all engagement team
members. and remained alert to any indications of fraud or non-compliance ￿th Lgws and re9ulalions throughout
the audit.
Our audit procedures were designed to respond to risks of material misslalement in the financial stslemenls.
recognising that the risk of not deteeting a material misslatement due lo fraud is higher than the risk of not
delecling one resulting from an error. as fraud may invojve deliberate concealment by, for example, forgery.
mi5Tepresentstions or through collus*)n. There are inherent limitab'ons in the audit procedures performed and the
further removed non-compliance wth laws and regulations is from the events and Iransacts'ons reflected in the
financial statements, the less likely we would become awa￿ of IL
A furthei descriptbon of our responsibilitss for the audit of the firtartial statements is located on the Financial
Reporting Counafs website at. W*4w.frc.o
.uklauditorsres
sibi1t1￿s. This descriptton forms part of our
Auditors, report.
Use of our report
This rewrt is made solely to the charitable companys members, as a body, in accor¢lance Chapter 3 of Part
16 of the Companies Act 2006. Our audrt WOTk has been tjndertaken so that we might state to the tharitsble
company's members those matters we are required to stale to them in an Auditors. report and for no other
purpose. To the fullest extent pemiitted by law. we do not accept or assume ￿SpOnsIbl1￿Y to anyone other than
the charitable company and its members. as a body, for tsJr audrt work. for this rewrt. or for the opinions we
have formed.
TIM Borton FCA
for and on behalf of
Bishop Fleming LLP
Chartered Accountants
Statutory Auditors
2nd Floor Stratus Ho¥J$e
Emperor Way
Exeter 8u5iness Park
Exeter
EX13QS
ChA (Se
uditor}
Page 15

STEP ONE CHARITY
(A COMPANY UMrrED BY GUARANTEE)
CONSOLIOATED STATEMENT OF FINANCIAL ACTMTtES UNCORPORATING INCOME AND
EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2021
Unrestri¢tÈd Restricted
funds
funds
2021
2021
Total
funds
2021
Total
fund5
2020
Income from:
Donations and 18gacie$
Chalttable activibes
Investments
(Xher incom8
25.391
284.461
106.336
293.396
97.279
2,S07,957
122.670
2,791418
106.336
293.396
146.588
2.754.986
140.455
433.357
709
Total Ineorne
Expenfllturo on:
Raising funds
Charitable actiwlies
1605.236
3,314.820
3,475.386
47.415
1,504,008
47.415
3.$48.199
40.867
3.466.915
2.044.191
Total expendtture
Net l¢xpenditur¢)nncomo before ft•t
galnslllosse$} on investments
1.551.423
1044,191
3￿95.614
3.507.782
(841.839)
561.lJ45
(280.794)
(32.396)
15.17
Net gainsl{105ses) on invesknents
Actuarial Ilossesvgains ¢)n defined
nefit penston 5¢hemes
1,979.424
1.979.424
(314.807)
24
1h88.000
1N88,000
{1.023,OCw))
2,625.585
561.045
3.186.630
Net movemenl In lunds
(1.370.203)
Recon¢iliatlon of fvnds:
Total funds brwghl forward
Net movement in funds
10235.146
2,625.585
393.871
561.045
10.629.017
3.186.630
11.999.220
(1,370,203)
12.860.731
954.916
13.815,647
10,629,017
Total funds carrled forward
The Conso14daled Ststement of Financial Aclivilies induts ￿ gains and losses recogntseil in ¢he year.
The notes on pages 22 to 47 fomi part of these finanL¥al statements.
Page 16

STEP ONE CHARITY
(A COMPANY UMITED BY GUARAlaEE)
REGISTERED NUMBER:00393477
CONSOLIDATED BALANCE SHEET
AS AT 31 MARCH 2021
2021
Note
Flxed ossets
Tangible assets
Irwestrnenls
Investment property
13
15
14
1814,723
7,909.920
1,784,133
2,gc￿.783
6.312.715
1.784,133
12.508.776
11,003,631
Cuffent assets
Debt¢Ns
Investments
Cash al bank and in hand
16
392.166
2.000.726
336,573
17
1434.376
105.325
1894,355
2.729,465
Creditors.. amounts fallro due within ona
>Ear
18
(426.475)
{324,526)
Net current assets
2A67.8BO
2,404.939
Total *$$ets less curnnt liabllitles
14.976,656
13.408.570
Net assets excluding pension ￿abIlIty
Defined benefrt pension $d]￿le liatility
14.976.656
13.408.570
24
11.161.009)
(2,779,553)
Total net assets
13.815.647
10,629,017
Charlty lunds
RestriGted fvjnds
Unrestricted funds
19
954.916
393,871
Designated fvrmts
GeneJal funds
19
19
10.874,323
1.986,408
8,773.710
1,461,436
Total tsnrestricted fijnds
19
12.860,731
10.235.146
Total funds
13.815.647
10,629.017
The Trnstees ad(no* Iheir resKthsit¥￿tles for conW>iry Mith Ihe rewrements of Ihe Ad wilh respect
unting rec￿(1$ and preparation offin8￿1￿ st2tements.
The financial slalements
awoved and authorised for issue by the Trustees
arKI signed on behalf by.
Mrs S Sutherfand
Chair
f,-(J. t
Page 17

STEP ONE CHARITY
IA COMPANY LIMITED BY GUfvJIANTEE)
REGISTERED NUMBER..00393477
CONSOUDATED BALANCE SHEET (COMTINUED)
AS AT 31 MARCH 2021
The notes on pages 22 to 47 form part of these financial slateD￿nts.
Page 18

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE
REGISTERED NUM8ER:00393477
COMPANY STATEMENT OF FINANCIAL posmoN
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Note
Flx•d assets
Tan9ibte 8ssels
Investments
Investment Fwerty
13
15
14
1814.723
7.909.920
1.7B4.133
2,906.783
6,312.715
1,784,133
12.508,YY6
11.003,631
Current assets
Debtors
Investments
Cash at bank and in hwKI
16
17
266.931
1434.376
84119
281,748
2,CW)0.726
324.￿2
2.785.426
2.￿.976
Creditors". amounts due ￿1n
year
18
(1.281.1153)
(607.039)
Net current assets
1.504.373
1,999.937
Totsl assets less curront liabilltles
14013,149
13.￿3,568
Net •$s•ts excluding peiision li*bility
Defined benefrt pensi￿ scheme liability
14.013.149
13.(#)3.$68
24
11,139.5001
(2.752,500}
Total net a$￿ts
12.873.649
10.251.068
Charity fvnds
Restricted fuThJs
Unrestiicted lunds
19
11922
1&922
Designated fund$
Genernl fvnds
19
19
8.874.323
3.986.404
8,947.335
1.287.811
Totsl unrestricted funds
19
11860.727
10,235.146
Total funds
11873,649
10.251,068
The Ttustees acknthvledge their fespLYwtrffit* for *ilh Ihe Tequirmnts of the Act with respect to
accounting reLX)rds 8rtd sxeparalion of finarK4al statements.
) I loli
The fjnancial slatenwnts were aFvov&J arKI authtiriS￿ for issue by the Trustees
arKI sgr￿d on their behalf ty.
Mrs S Suthertand
Chair
Page 19

STEP ONE CHARITY
IA COMPANY UMITED BY GUARANTEE)
REGISTERED 14UM8ER:00393477
COMPANY STATEMENT OF FINANc￿L posmoN (CONTINUED)
AS AT 31 MARCH 2021
The notes on pages 22 to 47 foftn part ofthese ffinanciaf statements.
Page 20

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARArirEE)
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Cash ftows from operating actlvhles
Net cash used in operatsng acts"vikn"es
{227.9371
1270.3481
Cash flows from Invgstlng a¢tlvltles
DNldends. Inte￿Sts and rents from investments
Purchase of tangible rtxed assets
Proceeds from sale of investments
140.455
{18,5621
250,000
Net cash (used inyprovlded by Invesllng acllvllO¢$
(4311)
371,893
Cash flows from ftnancing activities
Repa￿lent$ of borrowing
{24,879)
Net ¢a$h wo¥lded byl(used In} flnandng actmlles
{24,879)
Change in c•sh and cash equlvaknts In the year
Cash end cash wufvalents at the beginning of Ihe YE
(231.248)
336.573
76,666
259,907
Cash and cash ¢quival•nts at the •nd of thè year
105.325
336,573
The notes on pages 22 to 47 IcThi part ofthese fin8fKaal Slatern￿ts
Page 21

STEP ONE CHARI
(A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
General inlomia¢lon
step One Chartty is a registered charitable company fimiied by guarantee and was set up by a
Memor8ndum of Assosicabon on 26 February 1945. The charities registered number is 235434 and Ihe
registered office is BeaLrforl House. 51 New North Road. Exeter. Devon. EX4 4EP.
Accounting poli¢i•s
2.1 BASIS OF PREPARATION OF FINANCIAL STATEMENTS
The finanual statements have been wepared in accordance ¥rilh the Charities SORP (FRS 102) -
Accounting and Repoiting by Char7bes: Ststemenl of Recommended Practice appficablè to charities
preparing their accounls in a¢xonJance wth the Report5ng Starxlard applicable in the UK
and ReputrAic of Ireland IFRS 1021 (effective 1 January 20191. the Financial Reporting Standard
applicable in the UK and Republtc of Ireland {FRS 102) and the COmpan￿S Act 2006.
Step One Charity meets the definitv)n of a public bènefrt entity under FRS 102. Assets and Ilabilities
are initially recognised at I￿storical cost or transackn value unless otherwise staled in the relevant
accwnting pdicy.
The Corks￿l￿at¢d statement of finantial acbvitres (SOFA) and Consolidated balance sheet
consdidale the financial statements of the cornpanyarKI its 5ub5idiary underta￿n9. The results of Ihe
subsidiary are consc4idaled on a line by l*ie ba5iS.
The o)mpany has taken advantage of the exemption alkn¥ed under section 408 of Ihe Companies
Ael 2006 and has rb)t wesenled its Statement of fmanci81 actsvities in these financial Statements.
2.2 COMPANY STATUS
The company is a cc¥mpany limiled by gLwanteo. The members of the company ale the Trustees
named on page 1. In the event of ihe cx)mpany being wound up. thg liatjility in respect of the
guarantee is limited to £10 per member of the cornpany.
2.3 INCOME
All income is ￿CognISed once the company has entiuemenl to the income, Trt is probable that the
income wll be received and the arrrf)unt of income rec£ivable can be measured reliabty.
The rec￿nI110n of income from legacies Is depernjent on establlshing enlltlement, lh8 probabilty of
receipt and Ihe ab￿ty lo e5b.mate sufficient accuracy the amount re¢eivabte. E￿den￿ of
enlitlemenl to a legacy exists when the cfynpany has suffiaeni evidence Ihat a gift has been left to
them (through knovledge of the e￿Sten￿ of a valHI will aThJ the death of Ihe benelaclorl and the
executor is satisfied that the in question not be requi￿d to satisfy claims in thè ¢ststo.
R￿elp1 of a tegacy must be fecognised when it is wobable that ti %yifi be received arHJ the fair value
of the amwnt receNable. which wim generally be the exF*rte(I cash amount lo be dislributed to the
company. ￿ be rolbatdy measured.
Page 22

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
A¢countlng poll¢les Icontlnued)
2.4 EXPENDITURE
Expenditure is iecognisgd On￿ there is a legal or construclive obligation to transfer economic benefit
to a third party. it is wobable that a transfer of eeonoffoc benefits wiu be required in settlement and
the amount of the Ot4￿ab.0n can be wsured reliabfy. Expendtiure is ciassifie(J by adNity. The costs
of each activity are made up of the lotsl of direct costs and shared costs. indudFng support costs
involved in undertaking each a(aiwty. Direct costs attributable to a Single acb.vity are 8llo¢aled directly
lo thal aclmty. Shared costs which contribule to rn0￿ than one activity and support CQ5ts which 4r¢
not attribulable to a single aciwity are apporboned between those activibes on a basis consislent
the use of resources. Central staff cnsts are allocated on the basts of time spent. and depreciation
tharges allocated on the portbji of the asset's use.
Expenditure on raisiryJ hjnds irdudes all expenditure incurred by the Group to raise funds for Its
charitsble purp)5es and indudes of an fundraising actiwties events and DOn￿￿rI￿able trading.
ExpeThJiiure on charitable aclivili&s is incurred on direcdy undertaking the actTvitsos wIMch further the
Group's objectives. as well as anyaswaled support costs.
2.5 I1￿EREST RECEIVABLE
Inlerest on fvnds held cffi deposit is irduded when receivable and the amount can be measured
rdiably by the Group.. this is nomially upon notificatson of the interest paid or payable by the institution
2.6 TANGIBLE FIXED ASSETS AND DEPRECIATION
Tangible fixed assets are irmtially recognised at cosL After recognition. under the cosl ryM)del. tsngiblg
fixed assets are me8sured at cost less a￿UMUlated depreciation and any accumulated impaimienl
losses. All costs incxjrred lo bring a 1arvJi￿e fixed asset into ils intended worklng (xydiiion should be
induded in the measuremènt of cosL
Deprecialion is ¢harged so as lo allocate the cost of ta￿lble fved assets less thebr resttdual value
over their estirn81ed useful lives. using the Straight4￿ method.
Dewttiation i8 prowded on the followirvJ bases..
Freehold propety
Fixtures and equiFrfngnt
- 10%- 33% straight ￿ne
2.7 INVESTMENTS
Fixed asset investments are ? form of finanoal instrument and are ini¢i8]ly rrtO9nised al th¢lr
Iransoction cost alKI subsequenuy measured al fair value al the 8alance sheel (iale. unless Ihe value
cannot be measured reliabFy in which case it is rneasured al cost less impairment. Investment gains
and losses, whether realised or unrealised. are combined and wesented as 'GairtsllL05ses) on
inveslments. in the Consoithted stslement of financial aCti￿11e$.
Investments in joint venlures are staled at the amount of the Group's share of nel assets. The
Consolidated ststemenl of financial ar*vitss indudes the Group's Sha￿ of the jcmnl ventuffts, nel
income or expendihjre using Ihe equity accountww bas￿. As the pint venturt u% a charfty. the
investsnenl Is presented wtthin restricted fijnd
Investment properties rènted to third parties are measured irutiaHy at cost and subsequently at thelr
fair vatue in accord8T￿e wilh FRS 102 and the SORP.
Page 23

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMEMTS
FOR THE YEAR ENDED 31 IAARCH 2021
Ac¢ountiny poll¢les (contlnuedj
2.8 DEBTORS
Trade other debtLYS are recognisgd at the setdoment amwnt after any Irade discount offered.
Prepayments are vahjed at the anv)unt wep&d netofany trade discwnts due.
2￿ CASH AT BANK AND IN HAND
Cosh at bank and in hand indudes cash 8nd slv)rt-temi highly liquid investments 8 short maturity
of three months or less from the dale of a¢qusition ￿ I)penti￿ of thg deptssil ty simiL4r account.
110 LIABIUTIES
Liabililies and Prowsions are recognised when the￿ 6 an obligation al Ihe Balance sheet date as a
result of a past evenl it is prOba￿e Ihat a transfer of ecor￿miG benefft win be ￿Uired n settlement,
and the an￿nI of the settlement can be estimated relkgbly.
Llabirit￿S are recognised 8t the am￿nI that the ¢orroany onticip*es tt wll pay to settte the debt or
the amounl It has recelved as ad¥an¢ed pa￿nents forth& goods or swvices it must provid8.
Provisions a￿ measured at the best estrmate of the ami>unts required lo setve tFie oblrgation. Where
the effect of the time value of rnoney is material, the provision is based on the Pfesent value of thos
amounts. Lliscounted 81 the prfrtsx disc(￿nt rdte that rgftecas the risks spKifi¢ to the liability. The
unwincfing tsf Ihe disccAmt is Tel￿￿5ed in Ihe ConsOE￿ slatement of financ￿ aclivities as a
finance cosL
2.11 FINANCIAL INSTRUMENTS
The Group only ha5 financial assets and financsal IAbilities of a kind that qualify as basic financial
instruments. Basic financial instrumenis are inilially recognised at transaction value and subsequenuy
measured at their settlement value V+ilh the exception of bank loans which are subsequently
measured at W￿rtIs9d cost using the effedivo intorest m?Ihod.
Page 24

STEP ONE CHARITY
IA COMPANY LIMITEO B Y GUARAKfEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Ac¢oufttlng po16cles (conllnued)
112 PENSIONS
D•fined benefit scheme
The company opefated a defined benefft scheme, whth wuired contributions to be made lo a
separately administered fund. This scheme was dosed to new members with effecl from 6 April
1998, ond dosed to future benefit accrual from 1 September 2001.For a defined benefit scheme the
amounts charged to operah.ng profil a￿ the cArrent sermce costs and any g8ins and losses on
setttemenls and curtailrnents. They are TrndL￿d as part of staff costs. Past seNice ¢osls are
tharyed to operating profit Hnmediately rf Ihe benefts have vested. If the benefits have nol vesled
immediatdy, the costs are recognised by equal annual instalmenls over the period until vesting
occurs. The interest cost and Ihe expected reium on assets are induded as other financial income.
Aduarial gains and losses are reccgnised Nnmediateiy in the Statement of Financial Adiwties.
Defined t￿nefit Pensi(￿ schemes are furKled in separate Injstee administered funds, wth the assets
of the scheme held separately from those of Ihe Foundabon. FUU actuarial vaiuatw)n$ are obtained
every three ye8rs and are updated 8t each balan￿ sheet date. The resulting defined i￿rit asso1 or
liabl￿"ty is presented separa¢ely aftw other net assets on the fa￿ of tha balance sheet
The group also has a number of emkqoyees are member5 of a multi*mployer defined benefit
$¢hemg in the UK. It is not P0￿bIe to obtain sufficient information to #C￿nt for lh8 scheme as a
defined benefit scheme. Thefftfore rt 8ccounts for Ihe scheme as a defined conln"butKyn scheme wilh
the contributions being d)arged to ths ing)me WKI expendilure account when payable.
Deflned ￿ntrIbUtIon $ch￿ne
The company and its subsidiary operate defined contniJu￿0n pensicm 5c*emes. ConlritrAJksns are
charged lo Ihe Statement of Financial Activrttes 8$ they beo)me payat4e in acc<Ydanc8 with the rules
of Ihe schemes and are set out in ihe noies to Ihe accounts
2.13 FUND ACCOUNTING
General funds a￿ unrestricted fvnds vknich are availab￿ for use al the disertlton of th¢ Trustees in
furtherance of the general obJ"&ctNes of the Group and which have not been designated foT other
puwes.
D￿gnated funds comprise unrestrithl that have been Set ast(Fe by the Twstees for p8rbcular
purposes. The awn and use of eath deggnated frjnd ts set out in the notes to the fv)an¢ial
statemenls.
Restricted lunds are funds ?￿h1￿ are to be used in accJ)rdan¢e spedfic restrictions Imposed by
donors or which have been raised ty the Group for particular WI￿Se$. The costs of raising and
administerry such fvnds are charged against the specific fund. The aim and use ￿ each restricted
fund is sat out in tho notes to the finanual Btalements.
Investment Inco￿￿. ga￿$ and losses are al￿ated to the appropriate fund.
Page 25

STEP ONE CHARir
(A COMPANY Lif4iiTED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
CRITICAL ACCOUNTIMG ESTIMATES AND AREAS OF JUDGMENT
Estimates and judgments are ￿t￿lua1￿ evaluated and are based on hi5tori¢al ex￿enCe and olher
factors. indudir¥J expectstii)ns of frjlure events that are believed to be reasonable under the
r¢umstances.
Criltcal accounting estimatss arml assump1￿$.
- Irwestrnenl property valuation
- Pension valuation
- Depr￿lation
company makes esknmates assumption5 0)nceming Ihe fiJtuTe. The regJtiTrJ accountlng
estimates and assumpts.ons will. by definitim, sddom equal the related actual ￿S￿lI$. The estimates and
assumptions that have 8 Significant risk of causing a material adjustment to ¢atr￿ng amounts of
assets and Ilabililies within Ihe next fjnanual year are discussed below.
Income from donatlon$ and legacles
Unff¢stricted Restricted
funds
funds
2021
2021
Total
funds
2021
Totsl
funds
2020
Donalrons
Legacies
11.541
13.850
79
11.620
111.050
94.503
52.085
97.2LLI
25.391
97279
122.670
146,588
TOTAL 2020
89.599
56.989
146.588
Income from charttable aelivltles
UnrestrIc￿ Restrleted
funds
funds
2021
2021
Total
fund$
2021
Total
funds
2020
Employment an¢J training swlces
Heallh and sodal care
284.461
284.461
1507,957
221.056
2,533.930
2.507.957
TOThL 2021
284.461
2.507.957
2.792,418
2.754.986
TOTAL 2020
221.056
2.533.930
2.754.986
Page 26

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Investment Income
Unrestricted
fund$
2021
Totsl
fvnds
2021
Total
funds
2020
Inccme listed investM￿ts
Interest
106.336
106,336
140,281
174
106.336
106.336
140.455
TOTAL 2020
140.455
140.455
Other Incoming resources
Unrnstrl¢ted
funds
2021
Totsi
funds
2021
Total
lunds
2020
Rental income
293.396
293.396
433.357
TOTAL 2020
433.357
433,357
Analysls of expendiiure by a¢Ovlti¢s
Adivities
undertaken
dlrectly
2021
Support
costs
2021
Total
funds
2021
Total
funds
2020
Em￿oyMent and traNwng w¥ices
H¢alth and soud care
476.447
1.658,462
383.541
661.175
368.574
859.988
2,319,637
368.574
769.073
2.357,988
339,854
2.134.909
1,413.29)
3.$48,199
3.466.915
TOTAL 2020
2.11A.703
1.360.212
3,466,915
Page 27

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Analysis of expendlture by activitles (continu•d)
Analysls of direct ¢osts
Effyloymen
tand
trainin9 Health aThl
services %)cial care
2021
2021
Total
funds
2021
Total
funds
2020
Staff costs
Direct costs
375.937
100.510
1,537,178
121.284
1,913.115
221,794
1.853,324
253.379
476.447
1.658.462
2.134.909
2.106.703
TOTAL 2020
318.215
1.788.488
2.106.703
Analysls of support costs
Employfflen
tand
trainlng Health and
servlces social care
2021
2021
Total
fund5
2021
Total
funds
2020
Other
2021
Slaff costs
Depreciation
Staff costs
Premises (Thts
Adminislration costs
Profession￿ fees
Pension fee
21.412
322.959
344.371
95,371
174k486
281.720
270.196
117,694
60.868
3.817
64.767
278,511
119,158
186.974
367.818
179,733
128,76S
86.019
1,317
11.917
95,371
154.468
11x1.341
99.882
3,621
20.018
181,379
136,819
33,495
114.073
IT costs
VAT
3.817
64.767
383.541
661.175
368.574
1,413.290
1,360.212
TOTAL 2020
450.858 569.500
339.854
1.360.212
Page 28

STEP ONE CHARrrY
(A COMPANY LIMITED BY GUAIIAKfEE)
NOTES TO THE FINAJ4CIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Audltors. remuneration
2021
2020
Feos paYa￿e to the cr￿￿￿$ a￿111￿ for audit ofthe compan￿$
annLsal accounts
8.475
7,500
Fees payabte to th8 companys auditor In respect ot.
The audit of the annual oc￿Jnts of the charitys subsid1￿ urKlertakTr
3.925
10. Slafl ¢osts
Group
2021
Group
Company
2021
Company
Wages and salaries
Sooal se¢urity costs
Pertsion
1.97(889
153.536
138.360
1.928.978
144.625
95.568
$84,539
459.620
40.072
55,432
102,405
2270.785
2.169.171
733,607
555.124
R9dundancy pw8nts ol £3.000 (2020.. £34.130} were payablo witr¥n Iho year.
The average number of pOts￿S em￿ed by the company the ￿ar wds as folbws..
Group
2021
No.
Group Company
2020
2021
No.
No.
Company
2020
No.
101
22
The average headc4wnt ey• as fulktine equivalents was:
Group
2021
Group
2020
Company
2021
No.
Company
2020
21
19
Page 29

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARApifEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
10. Staff costs {¢ontinuedl
The number of employaes whose emkn benefits lexdLKling emF4oyer pensS¢x (x)stsl exceeded
£60.000 was..
Group
2021
Group
2020
No.
In Ihe band £70.001- £80.000
In Ihe band £80.001- £90.f
The total amount of empw remuneration ￿¢eNed by key management personnel for their services
Was £154.615 12020: £156.668). Key management Fwsonnel comprise the Senior Management or
Execubve Team arKI the Bowd of T￿￿tee
11. Trustees. remuneratlon and expen￿5
During the ypar. no Trustees rewved any reTh￿n￿al#)n or other benefits (2020- £NIL).
During the year ended 31 March 2021. eypenses towiry t1.796 were reimbursed or pahl directy to 5
Trustees12020- £1.270 10 4 Trustees).
12. Taxatlon
As a charity. Slep One ch￿ 15 exempt frtyn on inojrne and gair*, to the extent that these are
applie(J to Its ¢harllabte obj'ects. No lax tharges have aiisen in the Charity.
Page 30

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
13. Tangible fixed assets
GROUP AND COMPANY
Freohold Flxtures and
Iwrty equlpment
Total
OST OR VALUATION
At 1 April 2020
2.897.208
3.311
699.729
3,596.937
3.311
At 31 March 2021
2.900.519
699.729
3.600.248
DEPRECIATION
At l Apn'l 2020
Charge lor the yEar
151.594
49.834
538.560
45,537
69D.154
95.371
At 31 March 2021
201.428
584.097
78&525
NET BOOK VALUE
Al 31 March 2021
2.699.091
115,632
2.814.723
Al 31 March 2020
2,745,614
161,169
2.906.783
There is a leg4 charge over the freehold prowty NKluded within Tangible Fixed Assets ￿ Investment
Property- see note 19 for furlher details.
Page 31

STEP ONE CHARITY
IA COMPANY UMITED BY GUARANTE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
14. Investment property
GROUP
Freehold
investment
property
VALUATION
Al 1 April 2020
1.784.133
At 31 Marth 2021
1,784.133
COMPANY
Freehold
Investment
propèrty
VALUATION
At 1 April 2020
1,784,133
Al 31 Mareh 2021
1.784.133
In support of Ihis note ¥￿ still bdieve the valLMtion of Beaufort House undertaken in 2019 by Vickery
Holman to be reasonably accurate for the purp)ses of Ihe accounts. We do not b￿e¥e that there has
been either a reduction to the open market vatualion.
Page 32

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
15. Flxed assat Investmenls
Other fixed
Listed
assot
investments inv•stments
Total
GROUP AND COMPANY
COST OR VALUATION
At 1 2020
Fees
Unrealtsetl gains Lvk iFNestments
Interest and thwdends reeaved aTrJ rewwested
6.312.375
(54.904)
1.545.773
106.336
6.312.715
{$4.904}
1.545.773
106,336
At 31 Marth 2021
7.909,580
340
7.909,920
NET BOOK VALUE
At 31 Mar¢h 2021
7.909.580
340
7.909.920
AT 31 MARCH 2020
6.312,375
340
6,312.715
The total rna￿et value of se￿ritieS coffwises:
2021
2020
Ltsted w)veslments
Other Énveslments
C8sh or cash equivalents
4.233274
3.357.Q55
319.251
2.933.532
3.142,454
236.389
7,909.580
6.312,375
16. Debtors
Group
2021
Group
2020
Company
2021
Company
2020
DUE WITHIN ONE YEAR
Trade debtors
Other debtors
Prepayments aTrJ ac(xued ncorne
162.$09
55.862
136.283
200.007
70,304
121.855
91.213
55.862
119,856
121,355
70.304
90.089
354.654
392.166
266,931
281,748
Page 33

STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
17.
Escrow a¢counl
Group
2021
Group
2020
Company
2021
Cc*npany
2020
Unlisted investmwts
2.434.376
2.OCL).726
2A34.376
2,000.726
The Escrow account is established under a deed between Ihè company and the Trustees ol Ihe St Loye'5
Foundation PensK>n & Assurance S¢herne and is used to provide contributions lo the Stheme under an
agreed recovery ￿an. Assets from the aCcO￿t can be Tetumed to the company when the Stheme is
over-funde¥J.
Since th8 yBar e￿1 and as part of the agreed recovery Flan the foM¢)wing amounts have been tran5feThed
lo the Pension Tft￿tee Account- £442.698 in 2021 and £1,595.763 in June 2021.
18. Creditors: Amounts ￿rIng due within one year
Group
2021
Group
2020
Company
2021
Company
2020
Trade creditor5
Am¢yJrts owed to group underlakrys
Other taxation and social sewity
Other creditors
Accruals and deferred tn
200.095
140.947
147.043
989.995
15,7SO
122.353
374.158
15,301
41.770
5.105
179.5DS
39.369
144.202
128265
95.227
426,475
324.526
1,281.053
607.039

STEP ONE CHARITY
(A COMPANY LIMrrED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19. Statsment of fvnds
ststement of funds - ￿rreTrI year
Balance at
31 Ma￿h
2021
Balance at 1
Aprll 2020 Income EX￿ndit￿re
Transfers
Inlo
Galnsl
{Loss¢s
Unrestrlcttd
Funds
Deslgnatsd
Funds
PensK)n schemg
escrow
2,000,n6
1.400,000
433.650
2A34.376
1AOO.000
Beaufort House
Tangib￿ fixed
asset reser¥e
Future
suslainability
Pension
Commitments
Investment
Volatility
Reserve
4,690.916
(95.371)
3,311
4.598.856
(30.97n
213,591
437.$00
(210.000)
227,500
1000.000
2,000,000
8.r13,710
(95,3711 1.7V2.334
433,650 10,874,323
General Funds
General after
pension liability
Unrealised
investment
revaluation
121254
709.584 11.456.0521 (1,762A34) 1033,774
646,226
1.340.182
1.340.182
1.461,436
709,584 (1.456,052) (1.762.334)
3,033.774
1.986,408
Totsl
Unre$trkl•d
Funds
10.235,146
709.584 11,551A23)
3,467.424 12,860.731
Restrlctsd
Funds
Change Maker
Community Care
Trust {Souih
Westi
15.922
(3.000)
12,922
377,949
2.605.236 11041.1911
941.994
Page 35

STEP ONE CHARirY
(A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19. SL*ement of funds (contInU￿
Statement ol funds- ¢urTent year (contlrmwll
Balance at
31 March
2021
Balance at 1
April 2020
Transfews
inlout
Gainsl
(Losses)
Incon￿ Expendithre
393.871
2,605.236 (2,044.191)
954.916
Total of Fund5
10.629.017
3.314.820 (3.59S.614)
3.467.424 13.81S.647
Page 36

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19. Statement of funds (continued)
Oe51gnated Funds
Penslon Scheme Eserow
Investments refated lo the defined ber￿ pensk)n scu￿1)e are held in an e5m aLxount. managed by
Legal & General on behalf of the FOur￿a￿"e￿. These inveslments are noi realisable in the short term and
are to be used to meet the pension s¢heme liabilities arKI her￿ an amount equal to the liablity is
designated for these purFose5.
rtHo
A sum of £1.4m is due lo be transferred to the Esuow account on or before 31 March 2022 in relation lo
the pur¢hase of Beaufort House. under agreement th8 pension scheme Iwstees who trK)id a charge
over the propety. £1.4m reserves a￿ therefore designated for this wrpose.
Fixed
Rese
The tangible fixed asset reseNe is maintsined al an amrwnl equivalent to net book value of the assets
with an amount equivalent lo the deF¥e(yalion to be expended out of the fiJnd in the ￿r.
A fvnd w8s set astde to wovtde ¢osts associ8led *Thlh cryanisational changes and developments in
order to support sustainability in a changing fvnding environment. This provides for essentia] restrucluring
C051s and investment in lytsiness development and the ¢￿ation of new ievenue streams in line %wth the
strategic plan.
Pension commitments
Funds have been designated to cover Ihe additional contribuiions to the dèfined benefft pèn*on scherne
of £17.500 per [r￿￿th until 31 March 2022 (see note 24 for details).
Invèstment Vol
Fund
A fund has been sel aside to help guard against any futu￿ adverse vrJalilFty in either investment
valuations or moven*nt in Ihe pension fuThJ defiriL
Restrl¢ted Funds.
Chan
e Maker
A fund to enable a successfijl tsnsition of thents from tr8inwMJ into ern￿O￿ent by coverin9 the cosls of
necessary licenses and eouirrfnenL
muni
Care T
CCT
As the objects of CCT Isubgdiary ¢harity) are narrower than tlw)se of Step One Charity. the funds of CCT
are treated as a restrictsd fund wilhin these ca)ns￿Idated finanoal statements. Indud8d wthin the CCT
funds are spe¢ifi¢ ￿$tricted funds fiy South Devon Community Housing1£56.7471 and Cyrpess Legacy
(£97,200). the remaining b4an¢e ￿Ing unrestricted wilhin CCT (£788,051).
Where capital items have been purchased out of restricted funds. the expenditure 1$ shown on the
Statemenl of Financial Aclivities as a transfer from restrthd to unrestricted funds.
Page 37

STEP ONE CHARITY
IA COMPANY UMITED BY GUARApifEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19. Ststemenl of funds (continued)
Slatemenl ol funds- wlor year
Bolance al
31 March
2020
Balan￿ at
1 April 2019
Transfers
inl¢wl
Gainsl
IL05ses)
I￿oMe Expenditure
Unrestrlcted
Funds
Deslgnated
Funds
Pension schème
escr¢xY
2.174.351
1.41JO.000
(173.625) 2.Tr)0.726
1.400,000
Beaufort House
Tangible fixed
asset reserve
Future
suslainablity
Pension
Comrnitments
4.791.512
{119.158)
18.562
4.690.916
54.110
190.458
244.568
647.SOO
(210.￿x)}
437.5CKI
9.067.473
{119.158)
19801
{173,625) 8,773,710
Genèral Funds
General after
pension liablity
un￿alIsed
investment
revalualion
1.232,552
884.467 {1,164,203)
191.438 11.023.000)
121,2S4
1.481.364
(141.182)
1.340.182
2.713.916
884,467
(1,164.203)
191.438 (1.164.182)
1.461.436
T¢)tsl
UnT•$tri¢t•d
Funds
11.781,389
{1.283,3611
190.458 {1.337.807) 10,235,146
Restricted
Funds
Change Maker
Community Care
TnJst (South
Wesl)
15.922
15,922
11.4S1
2.590.919 {2.224.421)
377.949
27.373
2.590,919 {2.224.421)
393.871
Page 38

STEP ONE CHARITY
IA COMPANY LIMITEO BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19. Ststement of luTrds (continued)
Totsl of Funds
11,808.762
2,5W.919 (3.507.782)
190,458 {1.337.8071 10.629.017
20. Analysls of net assets between funds
Analysis of net assets belween funds- ¢urrent year
Unrestricted Rgstrlcted
funds
funds
2021
2021
Total
funds
2021
Tangbi le r￿e￿ assets
Fued asset investments
Investnwt property
Current assets
Creditors due wilhin one year
Provisicms for liabilities and charges
2.814.723
2.814.723
7,909.920
7.909.920
1.784.133
1.784,133
1.782.513
1.111.842
2.894,355
(291.0581 (135.4171 1426,475)
(1,139,500)
(21,5091 11.161.009)
TOTAL
12.860.731
954.916 13,815.647
Analysis of net assets betvRen funds - prlor year
Unre5tri¢ted
funds
2020
Restricted
funds
2020
Totsl
funds
2020
Tangible fixed assets
Flxed asset investments
Inveslmenl propety
Ctfffent assets
Creditors due within one year
Pwsions for Ivabilities arKI chafges
2.SX6.783
6.312,715
1,784,133
2.216.896
1232.8811
12.752.500)
2,906.783
6,312,715
1,784,133
512,569
2.729,465
{91.6451 {324,526)
127.053) {2.779,553)
TOTAL
10.235.146
393.871 10,629,017
Page 39

OFFICIAL.SENSITIVE
STEP ONE CHARITY
(A COMPANY LIMITED BY GUARANTEEI
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
21. Reconciliation of net movement in fvnds to net cash Il<>w from op&rating activities
Group
2021
Group
2020
Net in¢omelexpendilure the ￿ar (as per Statement of Finanrial
Activities}
1.698.630
<347.2031
ADJUSTMENTS FOR:
Depreciation charges
Lossesl(gains) on irNestrneDts
Dividends, inleiesls and rents from investments
De￿ose in debt£￿S
Increaselldecrease) in credito
Difference befvleen pensi(￿ charp arKI cash o￿trit￿￿1
Investment fee5
98371
(1.979.424)
(106.336)
37.512
101,950
{130.544)
54.904
119.158
314.807
(140.455)
195,876
(282.639)
(169.463)
39.571
NET CASH USED IN OPERATING ACTMTIES
1227.937)
(270.348)
Anatysls of cash and cash eqUfva￿Thts
Group
2020
2021
Cash in hand
105.325
336.573
TOTAL CASH AND CASH EfXJIVALENTS
105.325
336.573
23. Analysls of changes in net debt
Changes in
market
value and
exchange
At 1 ApTiI
rate At 31 Marth
2020 Cash flows movements
2021
Cash al bank arKI in hand
336.573
2.000,726
1231.248)
105.325
2.434.376
Liquid investrnents
433.650
2,337399
{231.248J
433.650
2.539.701
Page 40

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Pension commTtinents
Defined ¢ontrlbutl¢>n schemes
A defined conlribulton group personal pension scheme is promded f¢x Step One employees. operated by
stsndard life. Cost of the contributw in Ihe year wa5 £12.583 12020: £13.432). A further defined
contribution scheme assets held in a separatety administ9red fund i% do￿ to members and
has no CU￿011Y L>)ntributing membets. Under temis of a transfer arrangement. tOPaUP contributions may
be payable Step One when an individual's benefits are vested. These ¢*ntrbbutions are charged lo
income and expendrture when payable. Thè cost of contributions in the was £Nil {2019: £Nill. This
stheme was dosed dvring the year.
A defined contnbution group personal pension scheme is provided lo CCT employees. operated by
Scottish Widows. Cost of the contritAJtions in the year was £36.587 (2020". £35,084). Soyne emF4oyees
have membership of the NHS pensK)n SCI￿￿. a mLltiemployer defined benefit scherne vthich is
accounted for as a defined contribution scheme as there 15 insuffielent infomRtion to account for il as
defined benefit scheme. Cost of Ihe contributions in tho se8r was £3.886 (2020.. £3.447). The￿ Is no
IFability lo the scheme other than for these C£￿trIbUtIor￿.
Page41

STEP ONE CHARITY
{A COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Pen3ion commltments {continued}
Defined benefit stheme- Stsp One
Step One operates a penskjn scheme for all qualifying employees. The assets of the Scheme are held
in a Separate trustee administered fund. The Scheme dosed to future accrua on 1 September 2001. A
schedule ofconlritsjtions ts agreed belween the Foundathin and the Trustee after each C￿rnprehensive
actuarial valuab"on.
The most recenuy eompleted full actuarial ValuabC￿ took place as at 5 April 2020. Under the agreed
schedule of contriljutiorts, Step Or* shall pay ¢ontribuli)ns to the Scheme of £17,500 per month until
31 March 2022 and one-off payments of £442.698 in Aprt 2021. £1,595.762 in June 2021 and
E459.000 on or before 31 March 2022.
Maln IlThanclal a$sumpllons
2021
2020
smunt rate
Rale of price inflation:
-RPI
cpi
Rale of increase for pen￿OnS in defemw
Rate of increase for pensions in payment
1.90%
2.25%
3.65%
185%
2.85%
5.00%
2.70%
1.90%
1.90%
s.oo%
Mortallty assumptions & Ilf• expaetanchs
Mortality..
- Base tabFe
- FLblure improvements
Long term rate
Expected ftjtyre lifetime from age 65:
Male currentty aged 65
Female currenlly aged 65
Male currgntiy aged 45
- Female cuiTenVy aged 45
2020
110% S3PA
CMI 2020
1000A S2PA
CMI 2019
21.0
23.4
2ZO
24.6
21.4
23.4
24.6
2021
£'DQQs
2,473
2.854
4.945
6.768
2.983
5.731
125
2020
£'OOOs'
1.986
3.278
4.406
5.669
2.788
7.152
218
Equities
Gills
Corporate bond5
Absolute return I dlverstf￿d growth fvrKIs
Property
Insured annuitses
Cash
Fair value of s¢heme assets
Actual rotum on scheme assets over prlod
1.529
72
The stheme does mt invesl in finanaal instrumgnts of Step One Charity or property ctcupied by Step
One Chartty.
Page 42

STEP ONE CHARfTY
(A COMPANY LIMITED BY GUARAKtEE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Penslan eommithients {¢onlinued}
Totsl expense ￿C￿9n1$¢d An Stalemwbt of Finandal Athilie8
2021
£'OOOs
2020
Net interest on net defined LEnerrt1obMyllassetl
Administratton expet
Past service cost
Profil and Ios5 charge
42
25
85
42
Total amount r•¢ognlsed In e)th¢r¢ompr¢h•rbslw In¢omg
Relum less inlefe5t inrtsme on SCI￿rne assets
Actuari81 ga￿￿(￿$) on liabdities
2021
2020
15391
14841
520
RerneasWe￿￿nI gainl(lossl
11,0231
st•t•ment of finan¢i#l posltion
Fairvalue olsthme a558t
Present value of dofined b8nefil oilyabDn
2021
2020
25.879
27,018
25.497
28,249
Net suwpluslldefy>l) in scherne
11.7391
{2.752)
Changes In the talrvalue of ass•ts
2021
É'0008
25.497
561
2020
£'IJOOs
26,573
611
15391
210
11,3581
Fair value of xheme assets at stwt of
Interest incorne ￿ sche￿* assets
Relum l¥ss inlwest inwm• w $L**me assets
Contrit￿110ns by the employer
8enefits paid lindudes esth"mat8 ofpens[￿￿ paKI lffjrn
Administrative expenses
FaK vak* of s¢*eme assets at end of FerKrfl
210
11.3571
25.879
25.497
Ghang¢$ In lh• defin•d b•n•fi¢ obllgallon
2021
2020
£'ODOs
28.470
Defined benefft ot41g8t1r￿ at start of period
SeNce c4st
Inleresl cost on definod benefit 0È4tgation
8enefits paid
Past seNce o)sl
Acluarial gain I Ilos$l
Defined benefil obli9al•Jn at eNI ol pe1￿￿
28,249
653
11.3581
(1.357
520
Reconclllatknn of funded sfatU5
2021
£WOs
{2.7521
210
1851
1.488
1.139
2020
£'0005
11.8971
210
1421
1.023
Opening surplus I (de￿)
Employer contril)utions
Credit I lthargel recorded in SOFA
Gain I Ilossl roti)rded
Clw'ng surplus I Idefvti
Page 43

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR E14DED 31 MARCH 2021
24. P•nslon commitinents (¢ontinutd)
Defined benefrt stheme- Ptnslons Tritst
The company partKipates in the scheme. a multtomployerscheme which provTrdes benefit5 to some
950 non-a55¢Xlated participating employers. The scheme 15 a defined benefit scherne in the UK. It is
not posssble for the company to obtain Sufficient information to enable it to account for the scheme
as a defined benefrt scheme. 7herefore it accounts forthe scheme as a defined contribution scheme.
The scheme 15 subjètt to the funding legislatjon outline(J ui the PensTron5 Att 21￿ whtch came into
force on 30 December 2005. This. together vrrith documents iSSLted by the Pensions ReRulator and
Technical Actuarial Stsndards issued bythe Fbnancial Reporting Council. set out the framework for
fundin8 defined benefit occupational pensioft schemes in the UK.
The scheme is dasstfied as a'last-man standin8 arrangernent,. Therefore the company ts potentially
liable for other partiopatin8 employers. obligations if those employers a￿ unable to meet their
share of the scheme deficii following WFthdr3wal from the stheme. P3rticipating employers are
legally requrred to meet their share of the scheme defirit on an annuity purthase basis on
wÉthdrawal from the scheme.
A full attuiriol v#luatitirt forthe 5chen*was carried tyrt at 30 September2017. Thlsvaltsation showed assets
of £794.9m, liabilihes of £926.4m and a defKii of E131.Sm. To eliminarethis funding shorrfall, the Trumee h•$
asked the parttcipating employefsto pay additional COntrib￿lon$t0 the scheme as follows..
Defi£lt contrlbutlons
From l April 2019 to 31Janu*ry 2025..
IL143.fi>)per•inum
(payable mtyithl¥aDd Intyeas1￿ by 3X each
yn IsiAprdl
Unless a concession has been agreed with the Trustee the term to 31 January 2025 applies.
Note thatthe 5chernè's Pre￿0v5ValuaI1JttW•s carried (wjt an effeui¥e datè 0130 September 2014. Thi5
valuation Show￿ assets of £793.4m. liabilit*s of £969.9m and a deficit of £176.Sm. To eliminate thls fvnd￿8
shortfall. the Tfustee has asked the participatry employersto pay additional contributions to the scheme 8S
follows.-
OeficEt ￿ntributionS
From l April 2016 to 30 SEptembtt 2W25'.
£11945.440
Ipay•ble MOn￿¥and intreisin4 by 3% each
on 151 Apiill
Fwm l April 2016to 30 September 2028..
E54.W) perannwn
(payab￿ monthlvand ITh¢￿•$1ng by 3%each
on 1stApnll
The recovery plan contributions are allocated to ezch participating employer In Itne with their
estimated share of the Series l and Series 2 scheme liabilit￿$.
whe￿ the schtme is in deficit and where the company has agreed to a defKit funding arrangement
the company reco8nises a liability for this obligation. The amount recognised is the net present value
of the deficit reductton contributions payable under the agreement that relates to the deflcit. The
present value is calculated using the discount rate detailed in these disclosures. The unwinding of
the dlscount rate Is recognised as a finance cg5
Page 44

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARWEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
Penslon commitinents {¢ontlnu•d)
PRESENT VALUES OF PROWSION
RECONCIUATION OF OPENING AND CLOSING PROVISIONS
P*Tiod Endlng
31 Morth 2011
Pwlod Endin8
31 March 2020
(£51
Provisbn at stèrtof penod
26.739
32,436
Unwinding of the dist￿J￿ fxtor lintere#eNpensel
411
Defitii torti1b￿[Qn patil
15.5441
15,3831
Reme3suremeNs- Impxtofanythary in assthmptsor
772
17251
Rerneasuremerts" amendmentsto ￿ (ontrthuEKJTh schedule
p￿￿s1On at end of perk)d
26.739
INCOME ANO EXPENDITURE IMPA
Period Endlng
31 Marth 2021
Pèrlod Ending
31 March 2020
lrterest expen*
411
Remeasurements-impatt ofartytha￿e in •ssumptth
772
17251
RemeaSUrements-￿nlMQfftts to the￿￿trit￿￿￿ schedule
Contributions patd In respect olfirture ser¥ice'
CO￿ rttogrrised in ir*ome andeXPen￿￿1wQ accthmt
*indudesdefinedcontribution sthernes and lu￿rese￿I(e contributions li.e. excludin8anydefiotreduction
payments) to defined benefrt schemeswhich are treated as defined contribution sthemes.To be cornpleted by
the companv.
ASSUMPTIONS
31 Marth 2021
% p¢rannum
31 March 2020
% perxffium
31 March 2019
% perannurn
Rate of discouni
2.53
1.39
The disccwjnt rates$ho￿ above are the eqthfalentsÈr¢le discountrates t*A)ich. when used to discountthe
future recweryplan contribution5 duè, *wldwve the same rwtts as usér￿4 fvll AAtofpOrHtebry￿ ￿'e￿I
curve to dtscouni the same recovery plan contributions.
Page 45

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMEP4TS
FOR THE YEAR ENDED 31 MARCH 2021
Operating lease commitmefits
Al 31 MaTch 2021 Ihe Group and the compafry h•J commitments to make ftrture rninimum lease
poyynents under norrtancelable operatsng leases as fdfows:
Gr¢Jup
2021
Group Company
2020
2021
Company
2020
Not later than 1 year
Lat•r than 1 year and not lat8r than S ygars
37.139
17.068
46.497
31,476
2,975
248
2,975
3.223
207
77.973
3.223
6.198
26. Related party transaction$
Slep One charge(1 8 renlal fee of £90.000 (2020: £80.000} lo Communty Care Trust {Soulh Westl
Limited. a subsidiary ¢harity of Step One. Al the year eTrJ. a balance of £971.997 {2020'. £374.158) was
OW9d to CCT by Stgp fv.
Steps lo Emplowftenl kn"mited I'Sleps'} is a i￿nI vetiture of wtith 33% of the shares are held by Slep
Or*. Slep One prOv￿JeS specialist employinent services to Steps and during the year recognised income
of £Nil (2020." £5.3161 for services provided. Step One was owed £N￿ (2020.. £Nil) at Ihe year end.
27. N•t share of joint vonture pvofrt
Steps lo Emthynent LlnNteO. fegistered company number 09282877. is a company limited by shares and
eslablished under a iclnt venture ogreemenl between St Loye's Foundation. Enham Trust (registered
company number 00173199 and registered charity number 211235) an¢J PorUaTrJ Comege (registered
Company number 004118340 aTKI registered tharity number 2143391.
Step One Charity hokY$ 33% of shares of Step$ to EMplO￿ent Lrmited. which commenced trading on
1 Seplember 2015. It I￿VIde$ $peO￿ls1 training and rehabailation for disabled peopk lo help them return
lo sustsinable emrAoyTnenl and may subcontract work to the sharehc4ders and other parties.

STEP ONE CHARITY
IA COMPANY LIMITED BY GUARANTEE)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
28. Communty Care Trust (South West) Llmit
Step One Charity controls 75% of the votirwJ rights of Corrniunity Care Tnjst {S(xth Wesll Lld, whlch wa5
acquired on 1 April 2015. Community Care Trust (South West) Ltd is a charitable company limited by
guarantee. registered company number 2420393 and registered charity number 10077B1. 11 provides a
range of services to support recovery from mental heallh wots4erns and fulfils a number of commissioned
contracts from NHS organisation&
Results from Communty C¥e Trust (s￿th Westl are recrynwl wIt￿n the Con$olKlated Financral
Staiements and surnmaris8d belry*.
SLthment of Flnanclal A¢tivilles for the year ended 31
March 2021
2021
2020
Income from:
Donations arKI legacies
Charitable activities
97.279
2.507.9S7
56.989
2.533,930
Total
2.605 236
2.590.919
ExpeTrditure on:
Charitable artivities
N•t mov8meTrt in lunds
2.041.187
564.049
2.224.421
366.498
Th• aggregate of assets, Ilabdltles and lunds of the
subsldlary was:
2021
2019
Assets
Liabilities
1.098.924
(135,417)
496.647
1118.6981
Total charity funds
941.998
377,949
Page 47