2023-03-31-accounts - Pss (UK)

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pss PSS (UK) Annual Report 2022-23

Contents
AdministrativeInformation................................................................................------··· .............2
Welcomefromourchiefexecutive.......................................................................................................................4
IntrofromourChair of Trustees.............................................................................................................................6
Report oftheTrustees..................................................................................................................................................7
Ourgovernance..........................................................................................................................................................7
Onwardsandupwards..........................................................................................................................................14
Ourperformancein2022-23.............................................................................................................................29
Riskmanagement...................................................................................................................................................34
Auditor..........................................................................................................................................................................35
Trustees' responsibilities....................................................................................................................___...36
IndependentAuditors' ReporttotheMembersofPSS(UK)................................................___...37
Statementof financial activities includingtheincomeandexpenditureaccount___....41
Balancesheetat31March2023............................................................................................................................42
Cashflowstatementfortheyearended31March2023........____........................................43
Notestothefinancialstatements..................................................................................................___...44
1 Accountingpolicies.......................................................................................................... ...44
2 Incoming resources.......................................................................................................................................49
3 Expenditure.......................................................................................................................................................51
4 Tangible fixed assets...................................................................--...................................................53
5 Investmentproperty....................................................................................................................................54
6 Fixed assetinvestments.......................................................................................................___...54
7 Debtors:amountsduewithinoneyear............................................................................--....55
8 Creditors:amountsduewithinoneyear.............................................................................--....55
9 Creditors:amountsduegreaterthanoneyear................................................................................55
10Pension obligations........................................................................................................................................56
11Reserves...............................................................................................................................................................57
12 Analysis ofcashandcashequivalents.................................................................................................59
13 Analysis ofnetdebt.......................................................................................................................................59
14Financialcommitments...............................................................................................................................59
15 Relatedpartytransactions.........................................................................................................................59
16 Financialinstruments.................................................................................................................................60

such a scary, painful time. He's been such an inspiration to so many people, and we'll all remember him.

We're sending all of our love and support to Oliver's mum, our friend and colleague Sharon, and the rest of his family.

Our culture is award-winning

Back in November we beat big competition from the likes of Easy Jet and British Transport Police to win the overall Coaching Culture of the Year Award and the HR Team of The Year Award at the Coaching Culture Awards+, having been shortlisted in six out of the seven award categories.

We were chuffed to have been shortlisted, but winning two awards was the icing on top of a most delicious cake. We're so proud of the culture we've created towards coaching and seeing the positive changes our PSS people have made is incredible.

Coaching is a big part of how we learn, develop and grow as people and as professionals at PSS. People from all different roles from right across the organisation have coaching as a regular part of their month, including most of our managers and senior leaders.

This year, the people who we've coached at PSS told us their confidence has been raised from an average of 54% to 99%.

The Big Awards 2022

The Big Awards are a time to celebrate all the incredible achievements of our PSS people. Our Big Awards celebration takes place each year and gives our staff the opportunity to show their teammates how much they appreciate them. They can nominate a colleague or volunteer who deserves to be recognised for living our values. The awards were in February and were hosted by our chief executive, Lesley. It was great to reflect on the past year and see all the amazing achievements of our PSS people.

Here's who won this year:

The Big-Hearted Award winner was Frendy, a support worker in Liverpool for our Making Days service.

The winners of The Genuine Award were Rushell, from our people and culture team and Lucie, from our Shared Lives Wales team.

The winners of The Open-Minded Award were our property services manager and Jona from Shared Lives England.

The winners of The Determined Award winner were Lauren from our learning and development team, Janice from our Shared Lives Merseyside and Rachel from our communications team.

The winner of The Professional Award winner was Lisa, from our Shared Lives Midlands service.

parents and ex-offenders: the works. But something Wes was really interested in was how Shared Lives can help bed blocking in the NHS - and how with the help of Shared Lives, hospitals can discharge more patients from crowded hospitals knowing they'll be safe, supported and kept well in a family home.

After we'd had a chin wag and filled him in on all things Shared Lives, Wes went to see it in action. He visited Sandra, who is one of our Merseyside carers, and the two people she supports, Ian and Debbie. The three of them wowed Wes with their relationship and how much like a family they are. He stayed an extra 15 minutes beyond his schedule to soak it all in, and left super impressed not only with how amazing Shared Lives is, but how well we run it.

Wes was so impressed, in fact, that he mentioned it in his speech at the Labour Party Conference.

Watt a bright idea!

We've made some small changes that will lead to big results when it comes to the lighting of our head office. Our property services manager, has be n busy making changes to the types of bulbs and lights that we use after working together with an energy consultant to review our usage and find the easiest way to reduce consumption.

Following the review, lots of our bulbs have been swapped for more energy-efficient bulbs meaning we will reduce our energy usage by 23,000KWH of energy, resulting in around £9000in savings (which we can invest back into people we support), and seven tonnes of carbon reduction per year.

We've also replaced the previous automatic lighting with LED lighting that is switched on and off and can be dimmed during days when it's nice and sunny (it does happen more than you think in Liverpool, not all rain you know). This means that we'll save around £5600 a year/14,000 KWH and 4.3 tonnes of carbon! It also means that we're able to support our staff who suffer from migraines or headaches as they'll be able to adjust the lighting to their needs, making it a more enjoyable office experience. We believe that the only way is up when we bring carbon usage down.

Buying social, buying local

Our finance team did an audit of our suppliers this year and found that 53% of the companies we use at PSS are either local to our offices or have social value, which is ace. But we also had a bit of a wake-up call: 43% of stuff we bought was from Amazon - for price and for speediness, we think. But, speedy and cheap or not, that's not good enough. We've reminded all of our staff of the reasons why we need to buy local and social, and we're determined to find ways we can get the same level of convenience from much more sustainable places.

Being better with the Social Justice Collective

As an organisation, we're doing everything we can to be as inclusive as we can as an - to look at power and privilege within our organisation and how that might impact our wider communities. We're serious about taking a long, hard look at PSS at every level, looking at

KPI	Q1	22./'23	22./'23	22./'23	Year- End Result	21/22
		Q2	Q3	Q4
Number of SharedLivesCarers approvedatpanel (Target=92)	18	15	11	19	63	92
Commentary: We now only have 1 x recruiter staff vacancy acrossallservices,sonumbers should continue on this higher trendasnew assessments start.
Progress against annual new growth target (Target=100%)	45%	47%	46%	56%	56%	140%
Commentary: In April we were successful in winning additional funding for our Parent-Baby Relationship service,aspartofthe national Family Hubs and Better StartforLifeprogramme. This will allow the service tobeaccessible to a wider number of families where need is lower-level The ongoing pipeline still has a lot of opportunities, but conversion still creates a challenge.
Regulated services compliant	100%	100%	100%	100%	100%	100%
Commentary: Allrated asgoodor above.
Net Increase in Volunteers (Target20)	13	-1	5	0	17	NIA
Commentary: As ofMarch23,wehavea total of 116volunteersacrosstheorganisation.

We identsfied the gTeatest risk of rnateriai impart on the financial statements from Irregularities. induding fraud. to te within thlble service fee InM grant and other ineome and the override of controls by manwent Our audlt procedures to resnd to these risks indudedenquiriesof alxxrt theirown identification and assessment ot the risks of irregularities designir audit pr(ureS over income, sample tting on the Owing to the inherent limitations of an audic t?e Is an unavoldable iisk that we may not have detected some material misstatements in the finan statements even though we have prowly p]anned and rrned audit in accordance with aaItIng Standards. FOT fvam the events ard transactions retleeted in the finan statements, the less Ilkely the Inherently limited predureS required by auditing standards would identify it. In additio as with any audiL there rerftained a higher risk of non-detetdon of irrwlarities. as these may trLvolve collusioN forgery, intentional omissions, misrepresentations or the oveide ot internal Lntro We are not re5ponsil>le rreventin8 nonge. To the fullest extent pennitted by law. wedo not accept OT assume reSnsIb[ty to anyone other than the charitable company and the charitable companV5 member5 as a EKMay. for our audit work. for this report, or for the opinions we have fOrn(L VKky Szujist Forand on Ialf of Crowe UJL UP Statutt>ry Auditor The Lexicon Mount Street Manchester M2 5wr 7th November 2023

Statementoffinancial activi expenditure account	Statementoffinancial activi expenditure account	ties in	cludingthe	cludingthe	• and income
Unrestricted £ Note Incomeand Endowmentsfrom: 2 Donationsandlegacies 23,565 Charitable activities 19,362,504 Other charitable activities Investments 147,468 Other 197,Z19 Total 19,730,816 Expenditure on: 3 Raising funds 692 Charitable activities - standard expenditure 19,510,759 Total 19,511,451 Netgains/Oosses)oninvestments (239,649) Netincome/(expenditure) (20,284) Transfersbetween funds Other recognised gains/Oosses) Gains/Uosses)onrevaluation of fixed assets 4,5 154,618 Gain/Uoss)on revaluation of pension liability 9 361,817 Netmovementinfunds 496,151 Reconciliationoffunds Total funds brought forward 8,490,004 Total funds carried forward 8,986,155		2023 Restricted £ 4,005 327,848 31,279	TotalUnrestricted £ £ Zl.570 26,421 19,690,352 18,476,654 178,747 130,591 197Z19 367,753		2022 Restricted Total £ £ 11,310 37,731 248,037 18,724,691 129,593 129,593 30,406 160,997 367,753
	19,730,816 692 19,510,759	363,132 417,940	20,()93,948 692 19,92JJ.699	19,001,419 582 18,445,886	419,346 19,420,765 582 408,063 1~853,949
	19,511,451 (239,649)	417,940 (53,767)	19,929,391 (293,416) (128.J359) 154,618 361,817 *31¥1.576* *9,489.669*	18,446,468 301,404	408,063 18,854,531 86,097 387,501
	(20,284) 154,618 361,817	(108,575)		856,355 534,387	97,380 953,735 534,387
	496,151 8,490,004	(108,575) 999,665		1,390,742 7,099,262	97,380 1,488,122 902,285 8,001,547
	8,986,155	~090	*98Tl2AS*	8,490,004	999,665 9,489,669

Note 2023 £ Fixed assets Tangible assets 4 2,785,755 Investment property 5 443,333 Investments 6 515911543 8,820,631 Current assets Debtors 7 1,971,526 Cash at bank and in hand 12 1,175,735 3,147,261 Liabilities Amounts falling due within one year 8 2,090,647 Netcurrent assets 1,056,614 Total assets lesscmrentliabilities 9,877,245 Liabilities Amounts falling due greaterthanone year: Pension deficit contribution 9,10 Totalnetassets 9,877,245 The fundsofthecharity 11 Restricted funds 891,089 Unrestricted funds: General Reserve 8,509,769 Fixed Asset revaluation reserve 476,387 9,877,245	2022 £ 2,644,935 391,667 5,922,111
	8,958,713 1,854,127 1,853,290
	3,707,417 2,145,351
	1,562,066
	10,520,779 1,031,110
	1,031,110
	9,489.669 999,665 8,168,235 321,769 9,489,669

Cash flows from operating activities: Net cash providedby/(usedin)operating activities Cash flows from investing activities: Dividends, interest and rents from investments Proceeds fromthesale of property, plant and equipment Purchase of property plant and equipment Proceeds from sale of investments Purchase of investments Net cash (used in)/provided by investing activities Change in cash and cash equivalentsinthereporting period Cashand cash equivalentsatthebeginningofthereporting period Cashand cash equivalents attheend ofthereporting period 2023 £ (768,620) 178,747 (124,834) 37,152 91,065 (677,555) 1,853,290 1,175,735 Reconciliationofnet income/(expenditure)tonetcashflowfrom operating activities Net income/(expenditure)for the reporting period(aspertheSOFA) Adjustments for: Reversal of depreciation chargeonrevalued assets Depreciation charges Profit on sale of property (Gains)/lossesoninvestments (Gains)/lossesonrevaluation of pension liability Dividends, interest and rents from investments Loss/(profit) on sale of fixed assets (Increase)/decrease in debtors (Decrease)/increase in creditors Net cash provided by /(usedin)operating activities Analysis of cash and cash equivalents Cashin hand Total cash and cash equivalents (128,859) (46,988) 133,955 293,416 361,817 (178,747) (117,399) (1,085,815) (768,620) 1,175,735 1,175,735	2022 £ 490,286 160,997 (274,754) (800,000)
	(913,757) (423,471) 2!276,761
	1,853,290
	953,735 157,401 (387,501) 534,387 (160,997) (181,266) (425,473) 490,286 1,853,290 1!853,290

The following depreciation rates are used:
Furnishings and fittings	20%
Office equipment and minibuses	25%
Freehold property	2%
Leasehold property	2%
Property valuation are split as follows:

	Land	Building
Eleanor Rathbone House	25%	75%
Other property	75%	25%

Allalyaisofincome: Grants: Ministryof Justice ChildreninNeed Merseyside Police Department of Health&Social Care Other Total Grant Income Fees for charitable services provided Donations fromtrustsand individuals BigLottery Fund Legacies Investment Income Sundry Income Total Income	2023 Unrestrtcll! Resb1cted Total £ £ £ 113,221 113,221 33,435 33,435 31,337 31,337 149,855 149,855 327,848 327,848 19,362,504 19,362,504 23,565 4,005 27,570 147,468 31,279 178,747 197,279 197,279 19,730,816 363,132 20,093,948	2022 Unrestricted Restricted Total £ £ £ 44,773 44,773 46,831 46,831 144,839 144,839 11,594 11,594
		248,037 248,037 18,476,654 18,476,654 26,421 11,310 37,731 129,593 129,593 130,591 30,406 160,997 367,753 367,753
		19,001,419 419,346 19,420,765

Unrestricte £	2023 Restricted £ 216,721 159,479 (48,352)	Total £ 216,721 159,479 (48,352)	2022 Unrestricted Restricted Total £ £ £ 232,028 232,028 232,730 232,730 (216,721) (216,721)	2022 Unrestricted Restricted Total £ £ £ 232,028 232,028 232,730 232,730 (216,721) (216,721)
	327,848	327,848		248,037 248,037
23,565	9,560 (5,555)	33,125 (5,555)		26,421 11,310 37,731
23,565	4,005	27,570		26,421 11,310 37,731
				29,365 29,365 100,228 100,228
			129,593 129,593 62,873 62,873 18,541,499 18.541,499 (127,718) (127,718)	129,593 129,593
127,718 19,482,869 (248,083)	-	127,718 19,482,869 (248,083)
19,362,504	~~-~~	19,362,504	18,476,654 - 18,476,654

Unrestricted £ 4;.rTl,974 13,731,668 1,318,593 302,581 19?30&16	2023 Restricted £ 11,538 200 350,586 808	Total £ 4,389,512 13,731,868 1,669,179 303,389
	3631132	2010931948
	Income deferredat 31.3.2023 £ 2023 Restricted. £ 31,279	Income deferred 1.4.2021 £ 8,865 20,500 29,365 Total £ 170,696 8,038
147,455	31,279	178?34

Home and Communities Shared Lives Strengthening Families Other Costs of generatingvoluntaryincome	2023 £ £ £ £ Pension Support Governance Exceptional DirectCosts Costs Costs costs 3,862,603 ~S.397 19,204 12,137,543 1,242,466 60,344 - 1,495,079 153,045 7,433 555,585 692 18,051,502 1,790,908 86,981 -	£ Total *4;J.77;J.04* 13,440,353 1,655,557 555,585 692 19,929,391	£ £ Support Direct Costs Costs 3,552,911 328,469 11,590,063 1,071,508 1,733,281 160,242 348,371 582 17,225,208 1,560,219	2022 £ Governance Costs 14,548 47,459 7,097	£ £ Pension Exceptional costs Total 3,895,928 12,709,030 1,900,620 348,371 582 18,854,531
				69,104

2023	2022
£	£
25,974	22,200
19,374	12,606
41,633	34,298
86,981	_M,104

Expenditure continued
The following amounts are includedinexpenditure: Depreciation: tangible fixed assets, owned Operating Lease rentals: Land&Building Other Auditors Remuneration - Audit Services Staff costs Salaries Social Security costs Otherpension costs Average no. of employees Analysis: Charitable activities Governance The emoluments of higher paid employees fellwithinthefollowing ranges: £60,000 - £70,000 £70,001 - £80,000 £90,001- £100,000	2023 £ 86,967 1,34,096 12,936 25,974	2022 £ 157,400 124,321 14,875 22,200
	2023 £ 5,515,106 461,912 451,404 6,428,422	2023 £ 5,377,845 415,335 380,912
		6,174,092
	279	287 285 2
	277 2 279
		287
	2023 No. 2 1	2023 No. 2 1

Freehold property £ 273,000 47,000	Leasehold property £ 2,160,714 55,952	Furnishings &fittings £ 247,034	Office Equipment £ 1,127,907 124,834	Total £ 3,808,655 124,834 102,952
320,000 11,703 (1!,703) 320,000	2,216,666 35,285 (35,285)	247,034 198,244 29,558	1,252,741 918,488 104,396	4,036,441 1,163,720 133,954 (46,988)
		2Z7,802 19.232	1,022,884	1,250,686 ?:,785,755
	2.216.666		'229~57
261,297	2,125,429	48,790	209,419	2,644,935

	2023	2022
	£	£
Ifthe freehold and leasehold land and buildings had not been revalued,
they would have been includedonthe historical costbasisasfollows:
Cost	1,925,404	1,925,404
Accumulated depreciation	142,744	114,933
Net book value	1,782,660	1,810,471

5 Investment property
	2023	2022
	£	£
Balanceat 14.2022	391,667	391,667
Additions
Disposals
Losson revaluation	51,666	----
Balanceat 313.2023	443,333	391,667

Unrestricted £ 4,806,567 (239,649)	Restricted (LQV) £ 323,851 (16,147)	Restricted (Mountford) £ 37,152 (37,152)	Restricted (I.CWT) £ 754,541 (37,620)	Total £ 5,922,111 (37,152) (293,416)
4,566,918	307,704		716,921	5,591,543
4,566,918	307,704 307,704	----- -----	716,921 716,921	5,591,543 5,591,543
4,566,918

Trade Debtors Other Debtors Prepayments&AccruedIncome		£ 1,182,420 2,179 7861927 1,971,526 £ 1,328.178 1,697 524,253 1,854,128

	2023	2022
	£	£
Trade Creditors	332,982	241,873
OtherCreditors	19,527	473,702
Accruals	612,065	544,976
Deferred Income	301,990	344,438
OtherTaxes&Social Security	101,484	130,332
Pension Creditor	43,546	43,464
Pensions Trust liability: duewithinayear	679,053	366,566
	2,090,647	2,145,351

2023 £ Opening deferred income 377,564 Amounts charged for the year 19,675,473 Amounts released in the year (19,751,047) Closingdeferred income 301,990	2022 £ 324,266 18,912,188 (18,892,016)
	344,438

9 Creditors:c.. ouniduegreaterthano	ne year
	2023	2022
	£	£
Pensions Trust liability: due greaterthana year	____	1,031,110
		1,031,110

Balance at 1.4.2022 £ 569,060 37,152 364,634 28,819	Incoming resources £ 21,255 9,470 332,407 363,132	2023 Net incoming/ Expenditure (outgoing) &losses resources £ £ (21,255) (27,492) (27,492) (9,470) (359,723) (27,316) (417,940) (54,808) (19,511,451) 219,365 (19,511,451) 219,365 (19,511,451) 219,365	2023 Net incoming/ Expenditure (outgoing) &losses resources £ £ (21,255) (27,492) (27,492) (9,470) (359,723) (27,316) (417,940) (54,808) (19,511,451) 219,365 (19,511,451) 219,365 (19,511,451) 219,365	Realised/ unrealised gains/losses &transfers £ (37,620) (16,148)	Balanceat 1.4.2021 £ 507,004 37,152 330,702 27,427	Incoming resources £ 3,191 9,131 407,024	2022 Net Realised/ incoming/ unrealised Balance Expenditure (outgoing) gains/losses at &losses resources & transfers 31.3.2022 £ £ £ £ (1,376) 1,815 60,241 569,060 37,152 (1,055) 8,076 25,856 364,634 (405,632) 1,392 28,819 (408,063) 11,283 86,097 999,665 (3,688) (3,688) 321,769 (18,442,780) 558,639 835,791 8,168,235 (18,446,468) 554,951 835,791 8,490,004 (18,446,468) 554,951 835,791 8,490,004
999,665		(417,940)	(54,808)	(53,768)	902,285	419,346	(408,063)
321,769 8,168,235	19,730,816	(19,511,451) (19,511,451)	219,365	154,618 122,169	325,457 6,773,805	19,001,419 19,001,419 19,001,419	(3,688) (18,442,780) (18,446,468) (18,446,468)
8,490,004 8,490,004	19,730,816 19,730,816		219,365	276,787	7,099,262
		(19,511,451)	219,365	276,787	7,099,262

Tangible fixed assets t:	Investment property t:	2023 Investments atmarket Bank value balances t: t: 716,921 981 307,703 ~~1,024,624~~ 981	2023 Investments atmarket Bank value balances t: t: 716,921 981 307,703 ~~1,024,624~~ 981	Other assets & liabilities t: (186,464) 9,660 40,786 1,502	Total t: 531,438 9,660 348,489 1,502 891,089	Tangible fixed assets t:	Investment property t:	2022 Investments atmarket value t: 754,541 37,152 323,850 1,115,543 Bank balances t: 981 981	2022 Investments atmarket value t: 754,541 37,152 323,850 1,115,543 Bank balances t: 981 981	Other assets& liabilities t: (186,462) 40,784 28,819	Total t: 569,060 37,152 364,634 28,819
		~~1,024,624~~	981	1134,516)				1,115,543		1116,859)	999,665 --- 321,769 8,168,235 8,490,004 --- 9,489,669
424,721 2,361,034	51,666 391,667	4,566,919	1,174,754	15,395	476,387 8,509,769 8,986,156	321,769 2,323,166	391,667	4,806,568	1,852,309	(1,205,475)
2,785,755 2,785,755	443,333 443,333	4,566,919 5,591,543	1,174,754 1,175,735	15,395		2,644,935	391,667	4,806,568	1,852,309	(1,205,475)
					9,877,245
				(119,121)		2,644,935	391,667	5,922,111	1,853,290	(1,322,334)

Notlaterthan1year Laterthan1yearandnotlaterthan5 years		Land&Buildings 2023 2022 £ £ 67,661 45,093 30,193 331002	Other 2023 £ 13,080 39~40 52,320 2022 £ 13,080 521320 65,400
		97,854 78,095

Financial Assets Cashatbank andinhand Investments Trade debtors Otherdebtors Accrued income Financial Liabilities Trade creditors Othercreditors Accruals	2023 £ 1,175,735 5,591,543 1,182,420 2,179 656,890 8,608,767 332,982 19,527 612,065 964,574	2022 £ 1,853,290 5,922,111 1,328,178 1,697 368,378
		9,473,654
		241,873 473,702 544,976
		1,260,551