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2021-03-31-accounts

Vista Changes Lives

Report and accounts of Vista (The Royal Leicestershire, Rutland and Wycliffe Society for the Blind)

for the year ended 31 March 2021 Registered charity number: 218992 Company number: 163099

Contents

Contents
Administrative and legal information 4
Chair and Chief Executive welcome letter 6
About Vista 7
What we achieved in 2020/21 11
Future plans 16
Risk Management 18
Financial Review - Fundraising and Income Generation 20
Statement of Trustee’s Responsibilities 24
Independent Auditors Report 26
Annual Report and Financial Statements 32

Trustees’ Annual Report

Admin info

Administrative and legal information

Legal name: The Royal Leicester, Rutland, and Wycliffe Society for the Blind Working name: Vista Registered charity number: 218992 Registered company number: 163099 Registered office: 16 New Walk, Leicester, LE1 6TF

Trustees

Pauline Tagg MBE (Chairman) Tony Harrop OBE (Vice Chairman) Maddy Kennedy (Treasurer) Roy Hill Paul Ryb Patricia Cyhan John Godber Ruth Ingman (resigned 30 June 2020, re-appointed 27 May 2021) Jean Voller Rob Hogan William Legge (appointed 27 May 2021)

Leadership Team

Susan Hoath, CEO Kate Naish Stephen Payne Glyn Rees Jones (resigned September 2020) Barinder Dale (joined March 2021)

Life Patron: His Grace, The Duke of Rutland

President: Her Grace the Dowager Duchess of Rutland

Hon Vice President: Alec Crombie MBE

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Solicitors Freeths LLP One Colton Square Leicester LE1 1QH Excello Law 5 Chancery Lane London WC2A 1LG

Auditors

Cooper Parry Group Limited Sky View Argosy Road East Midlands Airport Castle Donington Derby DE74 2SA

Bankers

NatWest 121a East Park Road Leicester LE5 4NY

Investment Managers

Charles Stanley 55 Bishopsgate London EC2N 3AS

Pension Advisors

Demna Consulting Ltd 71 Francis Road Edgbaston Birmingham B16 8SP

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Letter from Chairman and Chief Executive

2020/21 was a year like none other, and as we wrote last year’s Trustees’ annual report none of us realised how long the crisis would be, or the struggle that lay ahead. Whilst there have certainly been many challenges, we are immensely proud of what Vista has achieved, and even more proud of the outstanding contribution, dedication and commitment we have seen across our workforce, often in the most difficult of circumstances.

Our fundraising teams made sure that some income continued to flow, despite the initial loss of many events and activities. Volunteers and staff helped keep people connected, offering supportive phone calls to people, many of whom already felt isolated by their sight loss, and supporting them to access technology to stay in touch. Within our homes, staff have ensured residents are happy and well cared for despite the restricted access to family and the challenges of managing the virus.

Our objectives for the year ahead are to stabilise and recover from the impact of Covid and ensure Vista is sustainable for the future. Part of this is realising our long-held ambition to develop our site at Leicester Forest East. Plans are well underway and are detailed further in this report.

Finally, we would like to say thank you. Thank you to our staff, volunteers, trustees, supporters, donors, families and most importantly the people affected by sight loss who we exist to support and care for. We could not have done it without you.

Pauline Tagg, Chairman of Trustees Susan Hoath, Chief Executive

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About Vista

Vista is the trading name of the Royal Leicestershire, Rutland and Wycliffe Society for the Blind. It is registered as a charity in England and Wales with the Charity Commission and is a company limited by guarantee, not having share capital, and governed by its Articles of Association. The liability of each member in the event of winding up is £1. The trustees have no legal beneficial interest in the charity.

Vista has 1972 members, predominantly the people who use our services, who have voting rights at our annual general meeting to appoint our trustees and participate in the governance of the charity.

The Board has complied with the duty in section 17 of the Charities Act 2011 and given careful consideration to the Charity Commission’s guidance on public benefit. The stated objectives of the charity are, for the public benefit, to:

Governance and Leadership

The Directors of the charitable company are its Trustees for the purposes of charity law and throughout this report are referred to as Trustees. Trustees nominate the Chairman and have the power to coopt further members to fulfil specialist roles or to appoint to fill vacancies between Annual General Meetings.

Such specialist advisors will be appointed based on their direct and professional experience in areas of specific interest (e.g., clinical eye care, dementia, etc.). These roles will not replace but complement the existing professional guidance available to the Trustees through our legal, financial, and other appointed advisors.

One third of the board is elected by members at the Annual General

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Meeting and each Trustee serves for a period of three years before seeking re-election. In this extra-ordinary year, the Board felt it impossible to hold an annual general meeting for the full membership. Instead, a report went to each member and opportunities were offered for members to ask questions and raise concerns with the Chairman and CEO. The re-appointment of Trustees on rotation was therefore deferred to 2021.

In June 2020 Ruth Ingman stepped down from the board to take up a fixed term consultancy role with Vista, she re-joined the board in May 2021. William Legge joined the board as a new Trustee in May 2021. In April 2020 existing trustee Maddy Kennedy was appointed to the role of treasurer following the retirement of Michael Pearson at the end of the previous reporting period.

New Trustees are appointed through a recruitment process using a skills matrix to ensure that the board has the skills needed to fulfil their role and provide support, challenge, and guidance to the Charity.

In year, we strengthened our governance arrangements. The Board's committee structure and terms of reference changed, and the board was supported by five committees: An Operations Committee, Finance Committee, People Committee, Audit and Risk Committee and a Project Board to oversee our Leicester Forest East development. Membership of the Finance Committee comprises the honorary officers (Chairman, Vice Chairman and Treasurer) and at least one other Trustee. Each committee meets at least four times a year, scheduled to occur in advance of the full board meetings. In year, all board and committee meetings were held virtually using Zoom. There were four full board meetings held. During the first months of the pandemic, the Officers met every two weeks with the Chief Executive and other Directors as necessary, to offer support and allow for rapid decision making when required. All meetings were held virtually.

A forum of people who use Vista’s services, chaired by a person with sight loss, meets regularly to support the board of Trustees in fulfilling its governance by providing feedback, guidance, and a consultation mechanism. These meetings were paused initially and then held virtually this year.

Trustees also provide oversight through membership of designated working groups and partnership boards addressing specific areas of our work. In addition to formal meetings, the board and committee chairs

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regularly meet informally with lead officers to discuss key matters and apprise themselves of relevant performance, risk, quality, or governance issues.

New Trustees receive the same corporate induction as all other staff and volunteers, but also receive information about their role-specific duties and responsibilities and the opportunity to visit our sites and services.

None of the Trustees receive remuneration or other benefit from their work with the Charity. They give their time freely. Any connection between a Trustee or senior manager of the charity and a related party must be disclosed to the full Board of Trustees. In the current year, no such related party transactions were reported.

Conflicts of interest are monitored through a register of interests and declarations at each Trustee meeting.

Details of Trustees expenses and related party transactions are in note 10 in the financial statements.

Leadership Team

The Trustees delegate the day-to-day management, the development of strategy and the overall leadership of the charity to the Chief Executive and Leadership Team. To facilitate effective operations, the Chief Executive has delegated authority, within terms of delegation approved by Trustees, for operational matters including finance and employment.

During 2020/21 the Leadership Team comprised:

The Leadership team were supported by interim resources in Finance and HR (Human Resources) for the period from October to March 2021. The remuneration of senior staff is set by the Board of Trustees using the organisation’s evaluation process and benchmarked against other similar charities. Details can be seen in note 10 of the financial statements.

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Our Workforce

Our Staff

We employ people with a wide range of skills to deliver and support our services. As of 31 March 2021, we had 316 people on our payroll, many of whom work in part-time roles. In total, 69 people left Vista’s employment, with 38 new members joining the team in roles across the organisation. (Staff turnover for the year averaged at 1.9%).

This was a difficult year for everyone on our team. 63 of our staff tested positive for Covid-19, 38 of them unwell with symptoms and after-affects, some of them severely ill for some time.

We were able to access the Coronavirus Job Retention Scheme (CJRS) and put some staff on furlough for periods of the year. At the peak (May 2020) we had 49 staff on furlough, there were 26 on furlough at the end of the year (March 2021).

Staff are organised into teams within four directorates, which were restructured during the year: Care and Delivery, Finance and Governance, Business Development and Income Generation, and People. We also have two large project teams working on the delivery of funded schemes: Leicester Ageing Together (LAT) and Work.Live.Leicestershire (WiLL). The People Directorate is currently managed by the Chief Executive.

We actively encourage applications from the community we support when advertising vacancies and especially new roles. Our current workforce does not yet reflect the diversity of Leicester, Leicestershire and Rutland so we are developing a strategy to target key communities to attract, encourage and support applicants who can bring a wide range of lived experiences to our work.

Employee Engagement

Vista would be nothing without our workforce and this year we are prouder of them than ever. Team meetings take place regularly throughout the organisation, cascading information through Management Team and Operations Team meetings through seniors and team leaders. This structure also enables staff to feedback their views and concerns which are collated and addressed as appropriate. Key messages are also included in hand-over paperwork for shift-staff and put onto staff notice boards as well as digitally shared platforms.

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Throughout the year the CEO sent out a weekly briefing to all staff to broadcast key information and share news. This has been of particular importance when situations and guidance have often changed rapidly and when staff have been furloughed, working from home or in isolation within services.

Our Volunteers

Vista has over 420 volunteers who choose to donate their time, knowledge, and skills to enrich our organisation and the support it can offer to people affected by sight loss.

We continued to recruit volunteers throughout the year with 72 new people joining the Vista team and 51 the LAT team. These were particularly engaged in remote support for people who struggled to stay connected or needed help to access digital technology.

We actively encourage opportunities for volunteering that enable people affected by sight loss to become involved in supporting others in their community.

What we achieved in 2020/21

We have continued to work to our 2017 “Working Together” strategy, however this will forever be remembered as the year of Covid-19, and the pandemic certainly had a huge impact on our charity and our community.

We worked hard to protect and support people but were unable to continue provision of much of our community support work, meaning that last year we reached far fewer people than we usually do, far fewer than we need to. This was particularly clear in our work to raise awareness of eye health and prevent avoidable sight loss.

However, the pandemic did not stop us from having an impact and the highlights below demonstrate our continued work to reach, care for and support people across Leicester, Leicestershire and Rutland.

Preventing Avoidable Sight Loss

The restriction of all but the most essential travel, contact and public meeting hit our prevention services particularly hard.

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Our work in schools and nurseries had to be stopped completely and we are now working on how this can be safely restarted.

Vista Mobile Screening Service (VMSS) was not able to be out in our communities at public events and places for most of the year, but did get out and about when it could, attending several days in Rutland and Market Harborough to offer sight loss advice and eye screening.

Reducing the Impact of Sight Loss

The Digital Vision project (funded by the National Lottery Community Fund and extended through Covid) had a brief pause while we reviewed how to continue it safely. The team went on to support 300 people to adapt and use communication technology to stay in touch and access other services (such as medical appointments). This is an increase of 7% on the previous ‘normal’ year. 63% of the team’s work was with people aged 65 and over and they also introduced a series of virtual support groups and sessions including for Apple Products, Android, and the Hub.

The Children and Young People’s (CYP) team had to find ways to move their highly interactive and practical support onto virtual platforms, setting up WhatsApp groups and running up to 15 Zoom sessions each month, supporting 97 families during the year. Video content was also uploaded to our CYP website for families to access again if required. Feedback on this support has been exceptional, reporting positive outcomes of reduced anxiety, improved access to information and schools’ support, increased confidence, learned skills and stronger peer networks.

We did 523 welfare checks on visually impaired children on the register, resulting in 910 referrals into other Vista services or SEND (Special Education Needs and Disability) support teams. We continued to work closely with colleagues in the local hospitals to provide information and support and registered 11 young people with visual impairment, fewer than normal due to reduced access to the clinical settings and records through Covid.

Our Eye Clinic Liaison Officers (ECLO) were unable to go into the hospitals at the peak of the pandemic but were brought back as soon as possible to reintegrate into the Ophthalmology team. Across nine months of the year, the ECLO team supported 1618 people to access

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the registration process and get referrals on to relevant local services, giving vital support to people throughout their diagnosis and treatment.

In addition to the calls made to younger people and their families, the Vista team made 3899 welfare assessment calls to adults with sight loss on our database, prioritising the 1200 people known to live alone. These calls were of great value in the first four months of the pandemic when we were only able to visit people in crisis.

Providing Care and Support

The Low Vision Clinic was closed for the first 3/4 months of the year, reopening in mid-June with a mixture of virtual and face-to-face contact. We were able to offer 270 appointments in this way but 29% were either cancelled or not attended. This is an unusually high proportion, but not surprising in the context of restricted travel and reduced confidence.

The Rehabilitation and Reablement teams were constrained by restrictions at the start of the pandemic, with assessments having to be done remotely and cases prioritised. The waiting list for support grew significantly but we still supported 2,931 people with visual impairment and 59 individuals with dual sensory loss. Additional support is being put in place to address the backlog as restrictions ease.

Both of our Older People’s Homes (OPH) experienced Covid outbreaks leading to severe restrictions on new admissions during long periods of the year. The pandemic also meant restrictions on residents’ activities, in particular visits by family members, friends and personal services (such as hairdressing and podiatry) and trips outside the homes ceased to only those necessary for medical reasons. We sadly lost 41 residents during the year; this is a small increase from 38 deaths in the previous year. 16 of these deaths were within 28 days of a positive Covid test. We opened our homes as soon as we could and welcomed 59 new residents in the year, for both long term and short term (respite) care. With limited visits in and out, the homes’ teams came up with lots of creative ways to keep everyone active and support their health and wellbeing. This included arts and crafts sessions, baking, movie nights, themed days, garden parties, picnics, pampering and sports.

The Complex Needs Homes (CNH) were similarly put into lockdown for almost 12 months, taking extreme care to protect people with learning disabilities and multiple health conditions. Outbreaks of Covid were experienced in these homes. 3 residents in these homes died in the

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year, 2 of these deaths were attributed to Covid. As in the OPH the staff worked tirelessly to ensure that restrictions had minimal impact of the day to day lives of our residents. Whilst trips away have been on hold all have enjoyed a range of activities throughout the year.

All our homes were subject to Care Quality Commission (CQC) emergency support framework inspections in the year, which were passed, with commendation of our infection prevention and control measures. Our Director of Care and Delivery was a consultant to the National Institute of Clinical Excellence (NICE) on the implementation of the government’s testing protocols in care homes.

All homes introduced safe ways to support people to stay in touch with their families and friends including support for video calls and socially distanced visits. Several residents were supported to keep scrapbooks of ‘my time in lockdown’ that they could share with families when they were reunited, which happened as soon as restrictions allowed.

Our Funded Partnership Programmes

Vista hosts two funded programmes: Work. Live. Leicestershire, is a programme to support adults in rural Leicestershire into employment, funded by National Lottery and European Social Investment Fund. Leicester Ageing Together, supporting older people in Leicester, is funded by National Lottery Ageing Better.

Work. Live. Leicestershire. (WiLL)

The WiLL team moved quickly to offering keyworker support over video and telephone calls and saw their workload increase as more and more people in rural areas needed support to build their confidence to get into employment. In 2020-21, the team supported 107 new participants, of whom 50% moved into employment or self-employment and 24% moved into formal education or training. The programme has been extended by its funders for a further 18 months.

Leicester Ageing Together (LAT)

The LAT programme was established specifically to highlight and reduce the risks and impacts of social isolation and loneliness in people aged 50+ and was ideally placed to mobilise in response to this early effect of Covid-19.

The five community connectors used existing and new links to create a huge range of virtual and DIY activities and resources that have

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supported thousands of people across Leicester in 2020-21, including: #DistantSocialising and #DistantCompanions helping people who were struggling to keep in touch and a city-wide Digital Inclusion team.

Leicester Forest East Development

Previous annual reports have talked of our ambition to develop our Leicester Forest East site, currently home to the residents of Applegarth and Kathleen Rutland Home. Throughout the year we have worked with our design team to develop plans further and were delighted to submit a planning application for Vista’s Centre for Sight Loss in March 2021.

The centre will provide a space to bring together the local sight loss community with low vision services; training, learning and social activities; information, advice, and residential care, as well as a range of community facilities including a café, gym, and a shop.

Work is underway to raise the finance to build the development, through fundraising and investment.

Income Generation

Our six shops were closed subject to national and local restrictions, opening only from mid-August to the end of October and then in the four weeks running up to Christmas. The Loughborough shop closed permanently when its lease ended in July 2020. The Oakham shop reopened in September as a book and gift shop, run and staffed entirely by local volunteers. The shops all benefitted from local authority business grants and the job retention scheme, but income was lost.

The fundraising team were busy throughout the year, although fundraising activity was severely impacted. At the start of the pandemic, they contacted dozens of local businesses to source cleaning products and PPE (Personal Protective Equipment) when these were in short supply, and they continued working to attract donations of money, goods and services (including treats for the homes like doughnuts and pizza!). We are immensely grateful to the businesses, organisations and individuals in our community who stepped forward to help when we needed them most.

Several online fundraising events took place including a virtual balloon race, online quiz, 2.6 challenge, 10K steps challenge and more. Various

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funding was secured from covid emergency funds and trusts, enabling us to adapt and evolve existing services.

Our greatest loss on income was seen in residential fees, the lockdown and outbreaks of covid in the homes meant there were times we could not admit new residents leading to higher bed vacancies and reduced income. The homes did receive infection control grants from the government to help cover additional costs incurred.

Through the Coronavirus Business Interruption Loan (CBIL) scheme, £400k was borrowed and secured against the planned sale of an investment property in Granby street, Leicester. This sale was completed in December and the loan repaid in January 2021.

Future Plans

Alongside our unchanged organisational strategy and aims the board of trustees has set three strategic priorities for 2021/22:

1. Centre for Sight Loss: Vision Project and the LFE (Leicester Forest East) Development

We await the outcome of the planning application for the capital build submitted at the end of March 2021 and now with Blaby District Council planning department. We understand validation of the application is delayed due to covid restrictions but hope to have a planning decision in Autumn 2021.

Once planning is granted the next stage of design will commence and we will consult extensively with people who use our services, our workforce and the local community to ensure we are designing the best possible building for Vista.

Fundraising for the development will be a key priority of the year ahead. Vista will raise £5 million from a capital fundraising appeal, with the remaining funding being secured from social investment.

With planning and funding secured, we will progress to the procurement stage of the development – selecting a company to deliver our new building in Spring 2022 for building work to start shortly afterwards.

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We continue to work with Edward Cooper Young (ECY) as Project Managers to oversee the design and build process and P+HS Architects who lead an experienced local design team.

2. Covid recovery plan

In 2019/20, Vista started work on financial recovery, recognising the impact of decreased income from our residential homes with unprecedented bed vacancies alongside steady increases in costs across the board. Covid interrupted this work and at the same time both restricted our ability to increase income and imposed unavoidable costs. Covid cost Vista over £0.5 million on top of the opportunity costs and operational pressures.

During the year as well as taking advantage of the government’s furlough scheme, we also claimed the relevant infection and prevention control grants to support our care homes throughout 2020/21, and business grants for our shops. Further focus was given to cost reduction and efficiencies that could be achieved from various areas, including reviewing our existing operational contracts and futureproofing them.

The impact of Covid will continue to affect our work and business through 2021-22 and beyond but we have learned from our experience, re-assessed risk and reinvigorated our financial recovery work too. We will continue work to model our future and current costs, test and refine our plans and identify areas where we can make short and sustained savings.

Recovering financially will take a long time, rebalancing our income and expenditure and ensuring reserves are within our policy. Our longer-term sustainability will come with the integrated Centre for Sight Loss with the cost and efficiency savings it offers but the transition period will see us continuing our efforts to manage costs and increase income generation.

To make sure that we keep on track with our financial recovery whilst continuing to protect and improve our services, objectives have been agreed by the board and set out for the CEO, filtering down to objectives for each Directorate within Vista. These will be monitored on a quarterly basis.

Financial performance will be closely monitored by the Leadership team and reported to the Finance Committee and Board, along with progress reports on continued financial recovery.

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Risk Management

The Board of Trustees reviews the major risks to which the Charity is exposed. A risk register is in place and updated regularly. Where appropriate, systems and procedures are put in place to mitigate and monitor these risks. The risk management process is well established and regularly reviewed with specific risk areas being monitored by Board committees.

The charity faces several high-level risks, the most prominent of which are:

1.) Future income will not match the charity’s ambitions for growth

We know that the number of people affected by sight loss continues to grow and so anticipate continued growth in both need and demand for our services and support. We are one of the largest local charities and the only provider of services and support specifically for people affected by sight loss in our area.

We have clear plans, including the Centre for Sight Loss which will help us continue to deliver direct support and provide a platform for other services and activities that benefit our community. It will give a new and more sustainable delivery model for Vista in the future.

Our financial position, as demonstrated in these accounts, continues to be challenging and whilst our modelling for the future demonstrates sustainability, we will need to continue to closely manage our resources whilst changes take place so that we can protect and sustain essential support.

Work to review all organisational costs continues. Investment to save may be necessary and we will continue to support the fundraising team to ensure we have the resources to lead the capital appeal whilst still delivering the income for service delivery in the interim.

2.) The Charity fails to meet the statutory and quality requirements of its commissioners and regulators and is unable to continue service provision as a result

We take the health, safety, security, privacy, and wellbeing of the people we support extremely seriously. This is reflected in our policies and procedures and in our demonstrated compliance with local and national audit and inspection regimes.

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Internal audit and quality improvement work is coordinated by our quality assurance manager who also ensures effective learning across the organisation.

Our care homes are regularly inspected and rated by the Care Quality Commission. Our contracted services are inspected for compliance by our commissioners. Feedback and learnings are acted upon following each inspection.

Where quality falls below our expected standards we have processes in place to investigate and to act quickly to rectify the shortfall and learn from our experiences.

We encourage the people who use our services to feedback their comments and have a clear complaints procedure enabling us to learn and take action to improve in future.

The Operations Committee monitor internal compliance and quality indicators and all trustees are able and encouraged to make both scheduled and unannounced visits to our services, interacting with the people we support.

We have systems in place to ensure compliance with relevant guidance and legislation including safeguarding, employment, GDPR (General Data Protection Regulations), fundraising and finance.

3.) The Charity fails to deliver its planned impact to beneficiaries, due to the ongoing effects of Covid and other external issues

The community of people that we support has always faced social isolation and barriers to access and inclusion; issues that have been significantly worsened by the impacts of the Covid pandemic. At the same time, the measures that we put in place to protect vulnerable people have sometimes made it harder for us to be there for the very people we wish to support.

To mitigate against this risk and address the concern behind it we have introduced virtual and telephone-based support through covid and are expanding this with our new ‘Virtuoactivity’ project. This grows on our experiences from 2020-21, offering a wide range of social, educational, and recreational activities for people to access remotely.

We will also look to reintroduce real-life experiences, being led by the suggestions and confidence of the people we seek to support.

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Vista is the leading local provider of services and support for people affected by sight loss, but we do not operate alone. We will continue to work with other local and national charities to make sure we coordinate efforts to restore support to the people in our area who need it most.

4.) The progression of the development at Leicester Forest East is delayed or stopped by planning decisions or other unknown external factors.

The development of our new home and Sight Loss centre is the biggest undertaking in Vista’s recent history and underpins our plans for a sustainable future. Some of the factors that will determine the timetable of delivery are outside our control, including planning decisions and the available or constraints of utility services for example. We are also planning to raise a large amount of the capital costs through a fundraising campaign and appeal. Delays to the delivery of the development will prolong the cost pressures we face and delay realisation of the benefits to our charity and community.

Financial Review

Income and Expenditure

Vista’s total income for the year was £7,435k (2019/20: £7,795k).

Expenditure was £8,475k (2019/20: £,9,672k) The net movement in funds is a surplus of £1,423k after considering a gain on investments of £466k, an actuarial pension gain of £44k and a revaluation gain of £1,953k.

The revaluation gain was made on our property portfolio which has been reflected in our fixed asset register, please refer to note 13.

Fundraising

For the purposes of this report, our community, corporate, legacy, general donations and income from charitable trusts are shown as Donations and Legacies £617k (2020: £497k).

Funding for our 2 partnership projects is shown under Income from Charitable Activities. Leicester Ageing Together, primarily funded by The National Lottery Community Fund and Work. Live. Leicestershire, funded by The National Lottery Community Fund and the European Social Fund via the Building Better Opportunities Fund. Charitable

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Activities also includes contract income from local authorities and grants from Care Commissioning Groups. This includes contract income from Leicester City Council, Leicestershire County Council and Rutland Wellbeing Service.

Our legacy income this year was £165k. We recognise that legacy income is unpredictable, and budget accordingly, we are very grateful to have again benefited from the kindness of people remembering us in their will.

Vista generates fundraised income via community and corporate fundraising activities, challenge events, direct donations, legacies, raffles, a lottery and grants from trusts and statutory bodies. All fundraising activity is carried out in line with the fundraising code of practice. In doing so we adhere to the following standards:

Vista is a member of the Fundraising Regulator and follows their guidance ensuring all donors are treated with respect. Vista did not engage any third- party fundraisers in the year and received no complaints about fundraising. If a complaint were to be received the Trustees and fundraising regulator would be informed immediately, the complaint would be fully investigated and, if necessary, changes made to fundraising practice.

Vista would like to give thanks to the following organisations who have allocated grants and donations to them in the past year:

BBC Children In Need Charnwood Borough Council

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Helen Jean Cope Charity Leicestershire & Rutland Community Foundation Leicestershire County Council LLR Community Foundation - Comic Relief Maud Elkington Charitable Trust National Lottery Community Fund (Digital Vision) Severn Trent Community Fund St Anthony of Padua Foundation for the Disabled Sylvia Adams Charitable Trust The Donald Forrester Trust The Florence Turner Trust The J R Corah Foundation The Mary Robertson Trust The National Lottery Community Fund (Family Support) The Olive Woolf Holiday Trust Fund The P & C Hickinbotham Charitable Trust The Rutland Access Partnership The Rutland Trust The Will Charitable Trust Thomas Pocklington Trust Tom & Grete Lawson Trust Vichai Srivaddhanaprabha Foundation (LCFC Foxes Foundation)

Reserves Policy

The board of trustees has given careful consideration to the requirement for Vista to maintain an appropriate level of free reserves, being those funds not in fixed assets or designated for specific purpose. Our experiences of 2020/21 have tested our charities resilience and reliance on reserves throughout the challenges of the pandemic and we have reviewed our methods for setting a reserves policy and updated accordingly, taking a risk-based approach, outlined below.

The Trustees have considered the level of free reserves required to cover the following risks:

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Based on this assessment, the Board consider that the level of free reserves needed would be a minimum of £750k and a maximum of £1,100k. The level of free reserves currently identified sits within this range.

During the year, the trustees made the decision to use our free reserves and to release some reserves from previous designations, to support the continued safe operation of the charity and its services through the coronavirus pandemic. This leaves £1m free reserves to carry forward into 2021/22 (2020: £926k).

As at end of the financial year 2020/21 the charity had reserves of £6.4m of which £297k was restricted and £6.1m unrestricted (2020: £5m: £258k restricted £4.8m unrestricted).

The charity owns 3 properties and the land surrounding them, from which we operate residential and clinic services. These have a current asset value of £5m and sit within our total reserves.

In addition to this, we have set two designated reserves, one to support our pension scheme, now set at 50% of the total deficit, and the second £500k to support the early work on our strategic capital development, which will be spent in the next 12 months. Please refer to note 19 for more details.

Investments

As set out in the Trustees’ investment policy, the Trustees invest in a mix of property, equities, and bonds to achieve an income to help fund the charitable objectives of the Charity. The Trustees have given the investment managers discretion to manage the investment portfolio, on a “Medium Low” risk basis, with a balanced objective to achieve both capital growth and an annual income. This risk basis is reviewed by the Trustees every three years unless changing circumstances require a more proactive approach and it was last done in 2019. The Vice

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Chairman and CEO meet annually with the broker to formally agree this continued approach.

Vista has imposed an ethical restriction not to directly invest in any company of which a major part of its business could adversely affect visual impairment.

The investment managers submit quarterly progress reports, and their performance is reviewed regularly by the Finance Committee.

During 2020/21 the Trustees approved a £500k draw-down from investments. This draw-down was to release working capital for the Charity and is reflected in the market value of the investment portfolio as of 31 March 2021 being £1,364k (2020: £1,454k).

In a volatile global economy, we saw a decrease in the value of Vista’s investments. The income anticipated from our investments forms a vital funding stream that supports our voluntary work. Part of Vista’s investment value is held in an investment property which has been owned by the Charity for many years. The valuation of the property is reviewed annually by the Trustees, as required under the Charity’s SORP and in 2020/21 this property was sold; releasing the investment’s value to support our response to the impact of the Covid-19 pandemic.

Statement of Trustee’s Responsibilities

The Trustees (who are also Directors of Vista for the purposes of company law) are responsible for preparing the Trustees’ Report and the Financial Statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.

In preparing these financial statements, the Trustees are required to:

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The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website.

Legislation in the United Kingdom governing the preparation and dissemination of the financial statements may differ from legislation in other jurisdictions.

By order of the Board of Trustees

Pauline Tagg MBE, Chairman 5[th] August 2021

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Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind Opinion

We have audited the financial statements of The Royal Leicestershire Rutland and Wycliffe Society for the Blind (“the Charitable Company”) for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Balance Sheet, the Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

26

Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind

Conclusions related to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

27

Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatement in the strategic report and the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion;

Responsibilities of trustees

As explained more fully in the Statement of Trustees' responsibilities, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is

28

Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind

necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud are detailed below:

Our assessment focussed on key laws and regulations the charitable company has to comply with and areas of the financial statements we assessed as being more susceptible to misstatement. These key laws and regulations included but were not limited to compliance with the Companies Act 2006, Charities Act 2011, taxation legislation, data protection, anti-bribery and employment legislation.

29

Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind

We are not responsible for preventing irregularities. Our approach to detecting irregularities included, but was not limited to, the following:

Whilst considering how our audit work addressed the detection of irregularities, we also considered the likelihood of detection based on our approach. Irregularities arising from fraud are inherently more difficult to detect than those arising from error.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located at the Financial Reporting Council’s (“FRC’s”)

30

Independent Auditor’s Report to the members of The Royal Leicestershire Rutland and Wycliffe Society for the Blind website at: https://www.frc.org.uk/auditorsresponsibilities . This description forms part of our auditor’s report.

Use of our report

This report is made solely to the Charitable Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Charitable Company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Charitable Company and the Charitable Company’s members, for our audit work, for this report, or for the opinions we have formed.

Simon Atkins (Senior Statutory Auditor)

For and on behalf of: Cooper Parry Group Limited Chartered Accountants & Statutory Auditors

Park View One Central Boulevard Blythe Valley Business Park Solihull West Midlands B90 8BG

Date: 10 August 2021

31

Annual Report and Financial Statements for the year ended 31 March 2021

Charity Registration Number: 218992 Company Registration Number: 163099

The Trustees are pleased to present their Annual Report together with the financial statements of the Charity for the year ending 31 March 2021 which are also prepared to meet the requirements for a Directors’ Report and accounts for Companies Act purposes.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities; Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019)

32

Statement of financial activities for the year ended 31 March 2021 (including an income and expenditure account)

2021 2021 2021 2020
Note Unrestricted Restricted Total Total
Funds Funds Funds Funds
£000’s £000’s £000’s £000’s
Income from:
Donations and legacies 3 334 283 617 497
Government grants 3 172 - 172 -
Charitable activities 3 4,984 1,410 6,394 6,840
Other trading activities 160 - 160 292
Investments 3 92 - 92 166
Total 5,742 1,693 7,435 7,795
Expenditure on:
Raising funds 4 542 - 542 558
Charitable activities 4 6,470 1,463 7,933 8,697
Loss on impairment of fixed
assets 13 - - - 417
Total 7,012 1,463 8,475 9,672
Net expenditure before (1,270) 230 (1,040) (1,877)
other gains/(losses)
Net (loss)/gain on 9 466 - 466 (34)
investments
Net (expenditure) (804) 230 (574) (1,911)
Transfer between funds 191 (191) - -
Other recognised gains
Actuarial (losses)/gains
on defined benefit 17 44 - 44 (18)
pension schemes
Revaluation gains on 13
freehold property 1,953 - 1,953 962
Net movement in funds 1,384 39 1,423 (967)
Funds brought forward 19 4,755 258 5,013 5,980
Total funds carried forward 19 6,139 297 6,436 5,013

The statement of financial activities includes all gain and losses

33

Statement of financial activities for the year ended 31 March 2021 (including an income and expenditure account)

recognised in the year. All of the above amounts relate to continuing activities.

The notes on pages 37-62 form part of these financial statements.

2020 2020 2020
Note Unrestricted Restricted Total Funds
Funds Funds
£000’s £000’s £000’s
Income from:
Donations and legacies 3 209 288 497
Charitable activities 3 5,060 1,780 6,840
Other trading activities 292 - 292
Investments 3 166 - 166
Total 5,727 2,068 7,795
Expenditure on:
Raising funds 4 558 - 558
Charitable activities 4 6,766 1,931 8,697
(Loss) on impairment of 417 - 417
fixed assets
Total 7,741 1,931 9,672
Net expenditure before (2,014) 137 (1,877)
other gains/(losses)
Net (loss)/gain on (34) - (34)
investments
Net (expenditure) (2,048) 137 (1,911)
Other recognised gains
Transfer between funds 32 (32) -
Actuarial gains on defined (18) - (18)
benefit pension schemes
Revaluation gains on 962 - 962
freehold property
Net movement in funds (1,072) 105 (967)
**Funds brought forward ** 19 5,827 153 5,980
Total funds carried 19 4,755 258 5,013
forward

34

The statement of financial activities includes all gain and losses recognised in the year. All of the above amounts relate to continuing activities.

The notes on pages 37-62 form part of these financial statements.

Balance sheet as of 31 March 2021

Company Registration Number 00163099

Fixed assets
Tangible assets
Intangible assets
Investments
Total fixed assets
Current assets
Debtors
Stock
Cash at bank and in hand
Total current assets
Liabilities
Creditors: amounts falling due
within one year
Net current
assets/(liabilities)
Total assets less current
liabilities
Defined benefit pension
scheme liability
Total net assets
Note
13
14
9
15
23
16
17
2021
2020
£000’s
£000’s
5,641
3,828
59
88
1,364
2,510
7,064
6,426
694
507
2
2
612
168
1,308
677
(741)
(822)
567
(145)
7,631
6,281
(1,195)
(1,268)
6,436
5,013

35

Balance sheet as of 31 March

The funds of the charity:
Restricted income funds
19
Revaluation reserve
Designated reserve
General reserve
Pension reserve
Net unrestricted funds
Total charity funds
297
259
2,880
962
3,858
4,634
596
426
(1,195)
(1,268)
6,139
4,754
6,436
5,013

The notes on pages 37-62 form part of these financial statements.

The Trustees have prepared these accounts in accordance with section 398 of the Companies Act 2006 and section 138 of the Charities Act 2011.

These financial statements were approved and authorised for issue by the members of the Board of Trustees on 05 August 2021 and signed on their behalf by:

Mrs P Tagg, MBE Chair

Ms M Kennedy

Treasurer

36

Statement of cash flows for the year ended 31 March 2021

Note 2021 2020
£000’s £000’s
Cash outflow from operating activities:
Net cash provided by/(used in) operating
activities
22 (1,182) (1,283)
Cash flows from investing activities:
Dividends, interest and rents from investments 3 92 166
Purchases of property, plant and equipment 13 (87) (434)
Purchase of investments 9 (35) (553)
Proceeds from sale of investments 9 556 1,811
Sale of Investment property 9 1,100 -
New bank loan in year 400 -
Repayment of bank loans in year (400) -
Net cash provided investing activities 1,626 990
Change in cash and cash equivalents in the
year 444 (293)
Cash and cash equivalents at the beginning of
the year 168 461
Cash and cash equivalents at the end of the
reporting period 22 612 168

The notes on pages 37-62 form part of these financial statements.

37

1.) Accounting policies

The following accounting policies have been applied in dealing with items which are considered material in relation to the financial statements.

a.) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Vista meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historicalcost or transaction value unless otherwise stated in the relevant accounting policy note(s).

One of the principal areas of estimation uncertainty is the determination of defined benefit pension liabilities as set out note 1l.) below. There are no other areas of judgement or estimation which materially affect the accounts.

b.) Preparation of accounts on a going concern basis

At the balance sheet date, the Charity had significant investments which could be utilised if needed to support the Charity through the Coronavirus pandemic. At the time of signing these accounts, the trustees have considered the continued effect of the Coronavirus pandemic on the going concern position and consider that the Charity will continue to operate for a period of at least 12 months from the date of signing these accounts.

c.) Income

Income is recognised when the Charity has entitlement to the funds, it is probable that the income will be received, and the amount can be measured reliably. Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the Charity has entitlement to the funds, any performance conditions attached to the

38

grants have been met, it is probable that the income will be received, and the amount can be measured reliably.

For legacies, entitlement is taken as the earlier of the date on which either: the Charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the Trust that a distribution will be made, or when a distribution is received from the estate.

Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably, and the Charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the Charity, or the Charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

d.) Donated services and facilities

Donated professional services and donated facilities are recognised as income when the Charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the Charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charity SORP(FRS 102), the general volunteer time of Vista’s volunteers is not recognised.

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the Charity which is the amount the Charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

e.) Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of Charity. Designated funds are unrestricted funds of the Charity which the Trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are recognised where the donor has specified that they are to be solely used for particular areas of the Charity’s work or for specific projects being undertaken by the Charity.

39

f.) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required, and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Costs of raising funds comprise all costs attributed to the fundraising activities undertaken including investment management costs, trading costs and support costs.

Expenditure on charitable activities includes the costs of information and support events and other educational activities undertaken to further the purposes of the Charity and their associated support costs.

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

Tangible fixed assets

Tangible fixed assets are recorded at cost, including incidental costs of acquiring the asset. The land and properties were revalued at market valuation in 2020/21 on a one-off basis in accordance with the provisions of FRS102. The properties were valued at £3,500,000 as at 31 March 2021.

Depreciation is provided so as to write off the cost of the fixed asset (with the exception of freehold land), less its estimated residual value, over their expected useful lives using the following basis:

Freehold buildings held for charitable purposes 50 years

(commenced on 1 April 1996)

Intangible assets

5 years

Leasehold buildings

Over life of lease or 50 years whichever is shorter

Machinery, plant, equipment and furnishings

1 to 10 years

40

Motor vehicles:

Delivery vehicles

4 years

Minibuses

10 years

Motor cars

3 to 5 years

Computer equipment and software

3 to 6 years

The holding value of assets is regularly reviewed for impairment and where deemed appropriate assets are written down.

g.) Investments

Fixed asset investments comprise of listed investments which are stated at their market value. Any gains and losses on revaluation are taken to the Statement of Financial Activities.

h.) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

i.) Debtors

Short term debtors are measured at transaction price, less any impairment.

j.) Creditors and provisions

Creditors and provisions are recognised where the Charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

41

k.) Financial instruments

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

l.) Pensions

The Charity has commitments in respect of two pension schemes providing benefits based on final pensionable pay. The assets of the schemes are held separately from those of the Charity.

The assets are measured at market value at each balance sheet date and liabilities are measured using the projected unit valuation method, discounted using a corporate bond rate. The resulting pension scheme surplus (to the extent that it is recoverable) or deficit is recognised in full, and any resulting gains or losses are recognised in the Statement of Financial Activities.

The Charity also contributes towards a group money purchase scheme. The assets of the scheme are held separately from those of the Charity. The pension cost charge represents contributions payable under the scheme. The Charity has no liability under the scheme other than for the payment of those contributions.

m.) Operating leases

Rentals payable under operating leases, where substantially all the risks and rewards of ownership remain with the lessor, are charged to the Statement of Financial Activities on a straight line basis over the minimum lease term.

The charitable company makes estimates and assumptions concerning the future. Management are also required to exercise judgement in the process of applying the charitable company’s accounting policies. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The estimates and assumptions that have a significant risk of causing

42

material adjustment to the carrying amounts of assets and liabilities within the next financial year are addressed below.

In preparing these financial statements, the trustees have made the following judgements:

43

2.) Legal status of the Charity

The Charity is a company limited by guarantee and has no share capital. The Charity is registered with The Charity Commission for England and Wales and at Companies House.

Charity number: 218992

Company number: 163099

Registered Office: 16 New Walk, Leicester, England, LE1 6TF

3.) Income

Unrestricted Restricted
Funds Funds Total
2021 2020
£000’s £000’s £000’s £000’s
Donations 138 278 416 336
Legacies 160 5 165 161
Gifts in Kind 36 - 36 -
334 283 617 497
Income from Government Grants
Unrestricted Restricted
Funds Funds Total
2021 2020
£000’s £000’s £000’s £000’s
COVID-19 Job 172 - 172 -
retention scheme

44

Income from charitable activities

**Unrestricted ** Restricted
Funds Funds Total
2021 2020
£000’s £000’s £000’s £000’s
Residential services
income
Fees 4,492 - 4,492 4,493
Grants and other income - - - 8
Community Services
Grants and SLAs 492 - 492 649
Leicester Ageing - 315 315 451
Together
Work.Live.Leicestershire - 1,095 1,095 1,218
Other Income - - - 21
4,984 1,410 6,394 6,840
Income from investments and
other income
2021 2020
£000’s £000’s
Investment properties 38 71
Listed investments 54 95
92 166

45

4.) Expenditure

All expenditure is accounted for on an accruals basis and has been, wherever practicable, allocated to the relevant category.

Irrecoverable VAT is charged to the appropriate cost category.

Residential Services
Community Services
Leicester Ageing Together
Work.Live.Leicestershire
Governance Costs
Defined benefit pension service
costs
Impairment charge
Sub-total
Total
Cost of raising funds
Fundraising costs
Retail trading costs
Gifts in Kind
Investment management and
other costs
Sub-total
Charitable activities
36
-
36
-
4,691
-
4,691
4,998
1,699
199
1,898
2,007
-
272
272
446
-
992
992
1,176
Unrestricted
£000’s
Restricted
£000’s
Total
2021
£000’s
2020
£000’s
228
-
228
225
219
-
219
316
6
6
9
74
74
61
-
-
-
417
59
-
59
17
542
-
542
558
6,470
1,463
7,933
9,114
7,012
1,463
8,475
9,672

46

5.) Net expenditure

Net expenditure is stated after charging:

5.) Net expenditure
Net expenditure is stated after charging:
2021 2020
£000’s £000’s
Auditors’ remuneration 15 15
Depreciation 226 188
Impairment of fixed assets - 417
Amortisation of intangible fixed assets 29 -

6.) Past service pension costs

Included in the table shown in note 4 are past service pension costs relating to the Charity’s obligations in respect of one defined benefit pension schemes.

The membership of the Royal Leicestershire, Rutland and Wycliffe Society for the Blind Pension and Assurance Scheme at 31 March 2021 consisted of 20 deferred members and 70 pensioners.

The total contributions made by the Charity to this scheme was £104k (2020: £100k) with the charge to net income being £30k (2020: £44k).

47

7.) Analysis of governance and support costs

Support costs consist of the central administrative functions and were allocated to activity cost categories on a fair and consistent basis which reflects the use of resources.

Chief Executive’s department
Finance department
Human Resources department
Other central support facilities,
IT, property and administration
Marketing and communication
Community Services costs
Governance costs
2021
2020
Basis
£000’s
£000’s
89
107
Direct
235
178
Direct
173
187
Direct
519
508
Direct
84
96
Direct
-
14
Direct
4
9
Direct
1,104
1,099

Governance costs include the costs of Trustees’ meetings.

8.) Taxation

The charitable company, as a registered charity, is exempt from tax on income and gains falling within section 478 of the Taxes Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen within the charitable company.

48

9.) Fixed asset investments

Fixed asset investments comprise of listed investments.

Valuation as at 01 April 2020
Additions
Disposals
Net realised gain on disposal and
unrealised loss
Movement in investment cash
Revaluation
At 31 March 2021
UK Investment
Properties
Listed
Investments
2021
Total
£000’s
£000’s
£000’s
1,030
1,480
2,510
-
35
35
(1,100)
(556)
(1,656)
70
321
391
-
8
8
-
76
76
-
1,364
1,364

10.) Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

The aggregate emoluments of the key management personnel (including pension and all benefits) were £292k (2020: £264k). This group comprises the senior management team and related to 5 employees (2020: 4).

The Charity Trustees received no personal remuneration benefits during the year (2020: £nil). One Charity Trustee Ruth Ingman stepped down from the Board in June 2020 and received payment for professional services supplied to the Charity from July 2020 to February 2021: £19.6k (2020: £nil).

Wages and salaries
Social security costs
Staff pension costs (inc past pension costs)
2021
2020
£000’s
£000’s
5,197
5,442
348
345
263
251
5,808
6,038

Included within Wages & Salaries are £9k of redundancy payments to five employees with £13k of termination payments in 2021 to one

49

employee (2020: redundancy payments-nil, termination payments-£15k to one employee).

No Trustees (2020: 6) were reimbursed expenses during the year as follows:

Trustees expense payments:
Travel
Employees earning over £60k:
£60,001 - £70,000
£80,001 - £90,000
2021
£000’s
2020
£000’s
-
1
-
1
2021
£000’s
2020
£000’s
1
1
1
1

11.) Staff numbers

The average number of employees during the period, calculated on the basis of full-time equivalents, was as follows:

Community services
Residential services
Fundraising/ Marketing
Administration/support
Leicester Ageing Together
Work.Live.Leicestershire
Retail
2021
No.
2020
No.
19
24
182
184
7
8
10
9
5
7
9
11
4
8
236
251

The average actual staff numbers were 312 (2020: 317).

50

12.) Subsidiary undertaking

The charity owns the whole of the issued ordinary share capital of Leicester Blind Publications Limited, a company registered in England and Wales. All income is from the charity and expenses relate to costs associated with the Leicester Forest East project.

During this period, the results have not been consolidated on a line by line basis as they are immaterial to the group, however a summary of the results of the subsidiary are shown below:

Turnover
Gross Profit
Administrative Expenses
Loss after tax
Assets
Liabilities
Net (liabilities)/assets
Total Capital and Reserves
2021
£000’s
48
2020
£000’s
62
48
62
(73)
(85)
(25)
(23)
22
32
(70)
(55)
(48)
(23)
(48)
(23)

During the year Leicester Blind Publications Limited invoiced the charity £48k (2020: £62k) and the charity invoiced Leicester Blind Publications Limited £15k (2020: £9k) in relation to salary recharges. At the balance sheet date the charity was owed £44k from Leicester Blind Publications Limited (2020: (£19k))

51

13.) Tangible fixed assets

Cost or
Valuation
At 1 April
2020
Additions
Disposals
Revaluation
At 31 March
2021
Depreciation
At 1 April
2020
Additions
Disposals
Revaluation
As at 31
March 2021
Net book
value
As at 31
March 2021
As at 31
March 2020
Freehold Long
Leasehold
Short
Leasehold
Machinery
and
equipment
Motor
Vehicles
Assets
under
construction
Total
3,581
3
245
644
253
270 4,966
-
-
-
5
-
82
87
-
-
-
-
(33)
-
(33)
1,572
-
-
-
-
- 1,572
5,153
3
245
649
220
352 6,622

318
-
106
542
203
- 1,168
147
-
22
44
14
-
226
-
-
-
-
(33)
-
(33)
(381)
-
-
-
-
- (381)
84
-
128
585
184
-
981
5,069
3
117
64
36
352 5,641
3,263
3
139
103
50
270 3,828

The New -Wycliffe Home was revalued by Peter Tew & Company n January 2020 at Fair value. Applegarth was also revalued by Peter Tew & Company in March 2020 at Fair value. Both the Leicester Forest East development site and the Kathleen Rutland Home were revalued in March 2021 by Peter Tew & Company. Assets under construction relate to the development of the Leicester Forest East site.

All assets are held for us on charitable activities.

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14.) Intangible fixed assets

4.)
Intangible fixed assets
Cost or valuation
At 1 April 2020
Additions
Disposal
At 31 March 2021
Amortisation as at 1 April 2020
Charged in year
Disposals
At 31 March 2021
Net book value
At 31 March 2021
At 31 March 2020
Computer Software
£000’s
88
-
-
88
-
29
-
29
59
88

15.) Debtors

Trade debtors
Prepayments and accrued
income
Amounts owed to group
undertakings
Other debtors
2021
2020
£000’s
£000’s
444
362
195
142
44
-
11
3
694
507

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16.) Creditors: amounts falling due within one year

Trade creditors
Other creditors
Accruals and deferred income
Taxation and Social Security
Amounts owed to group
undertakings
2021
2020
£000’s
£000’s
271
249
143
139
224
333
103
82
-
19
741
822

17.) Pension schemes

As explained in the accounting policies set out in note 1, the Charity has commitments in respect of one funded pension scheme providing benefits based on final pensionable pay.

The assets of the Royal Leicestershire, Rutland and Wycliffe Society for the Blind Pension and Assurance Scheme are held separately from those of the Charity, being invested with Legal & General Investment Management Limited.

The contributions are determined by an independent qualified actuary on the basis of periodic valuations of the scheme using the projected unit method.

The most recent valuation was as at 31 March 2018. The assumptions which have the most significant effect on the results of the valuation are those relating to the rate of increase in pension in payments of 3.3%. The inflation rate of 3.3% and the discount rate of 2.0% for the year.

This valuation showed that the market value of the scheme’s assets on a technical basis was £2,876k and liabilities of £4,071k giving a deficit of £1,195k. The Charity has agreed annual payments of £107k in 2022 which will be reviewed following the results of the actuarial valuation as at 1 April 2021.

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The scheme was closed to new members with effect from 1 December 1998 and closed to future accrual with effect from 1 January 2011.

The Pension scheme disclosures as required under FRS 102 are set out below. The total net defined benefit liability relating to the Charity and shown on the balance sheet is £1.195m (2020: £1.268m).

Royal Leicestershire, Rutland and Wycliffe Society for the Blind Pension and Assurance Scheme

The employee benefit obligations recognised in the balance sheet are as follows:

Present value of funded obligations
Fair value of plan assets
Net (liability)
Amounts in the balance sheet
Net defined benefit liability
2021
£000’s
(4,071)
2020
£000’s
(3,644)
2,876
2,376
(1,195)
(1,268)
(1,195)
(1,268)

Amounts recognised in net expenditure in the Statement of Financial Activities are as follows:

Net interest cost
Administration costs
Total
2021
£000’s
2020
£000’s
(29)
(21)
(45)
(35)
(74)
(56)

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Amounts recognised in actuarial (losses)/gains in the Statement of Financial Activities are as follows

Actuarial gain/(loss) on plan assets
Actuarial (loss) on defined benefit obligation

Of which due to experience

Of which due to demographic assumptions

Of which due to financial assumptions
Total actuarial gain/(loss)
2021
£000’s
2020
£000’s
479
(359)
(436)
(79)
(11)
5
5
(8)
(430)
(76)
43
(438)

Changes in the present value of the defined benefit obligation are as follows:


ollows:
2021 2020
£000’s £000’s
Opening defined benefit obligation 3,644 3,675
Interest cost 86 89
Actuarial loss 436 79
Benefits paid (95) (199)
Closing defined benefit obligation 4,071 3,644
Changes in the fair value of plan assets are as follows:
2021 2020
£000’s £000’s
Opening fair value of plan assets 2,376 2,801
Interest income 57 68
Actuarial gain/(loss) 479 (359)
Contributions by employer 104 100
Scheme expenses (45) (35)

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Benefits paid (95) (199)
Closing fair value of plan assets 2,876 2,376

The Charity expects to make employer additional deficit contributions of £107k to this scheme in the year to 31 March 2022.

The principal actuarial assumptions at the balance sheet date are:

2021 2020
% %
Discount rate at the end of the year 2.0 2.4
Future pension increases 3.3 3.0
Price inflation (RPI) 3.3 2.9
Price inflation (CPI) 2.5 2.0
Deferred revaluation 2.5 2.0
2021 2020
Years Years
Current pensioners – age 65, male 21.8 21.8
Current pensioners – age 65, female 24.1 24.1
Future pensioners – age 65 (currently age 45) male 22.8 22.8
Future pensioners – age 65 (currently age 45) female 25.3 25.2

The major categories of plan assets as a percentage of total plan assets are as follows:

Bonds
Equities
Property
Cash
2021
2020
£000’s
% £000’s
%
455
15.8
434
18.3
2,014
70.0
1,520
64.0
374
13.0
365
15.4
33
1.2
57
2.4
2,876
100
2,376
100

At the end of the year the following amount was outstanding and paid in April: £3.4k (2020: £27k).

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In the prior year the Charity exited from the Leicestershire County Council CGPS. This resulted in a £420k actuarial gain recognised in the 2020 Statement of Financial Activities.

18.) Contingent assets – legacy income

As at 31 March 2021 the Charity had received no notifications of any legacies other than those meeting the criteria for recognition as income.

19.) Analysis of charitable funds

Other
Balance Fund, Balance at
01 April Income **Expenditure ** movements 31 March
2020 and 2021
transfers
£000’s £000’s £000’s £000’s £000’s
Restricted funds
Donations and legacies 251 283 - (534) 0
Residential services 4 - - (3) 1
Community services 7 - 199 342 150
Leicester Ageing (9) 315 272 9 43
Together
Work.Live.Leicestershire 5 1,095 992 (5) 103
258 1,693 1,463 (191) 297
Unrestricted funds
Designated funds
Fixed asset reserve 2,866 - 193 87 2,760
Pension liabilities reserve 1,268 - 104 (567) 598
Strategic development 500 - - - 500
4,634 - 297 (480) 3,858
Pension reserve (1,268) - - 73 (1,195)
General reserve 427 5,742 4,725 (846) 596
Revaluation reserve 962 - 34 1,953 2,880
4,755 5,742 5,056 700 6,139
Total Funds 5,013 7,435 6,519 509 6,436

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Prior year restated

Other
Balance Fund, Balance at
01 April Income Expenditure movements 31 March
2019 and 2020
transfers
£000’s £000’s £000’s £000’s £000’s
Restricted funds
Donations and legacies 119 288 156 - 251
Residential services 10 8 14 - 4
Community services 24 103 139 19 7
Leicester Ageing - 451 446 (14) (9)
Together
Work.Live.Leicestershire - 1,218 1,176 (37) 5
153 2,068 1,931 (32) 258
Unrestricted funds
Designated funds
Fixed asset reserve 3,098 - 577 345 2,866
Pension liabilities reserve 1,294 - 100 74 1,268
Strategic development 1,655 - - (1,155) 500
6,047 - 677 (736) 4,634
Pension reserve (1,294) - - 26 (1,268)
General reserve 1,074 5,727 7,064 690 427
Revaluation reserve - - - 962 962
5,827 5,727 7,741 942 4,755
Total Funds 5,980 7,795 9,672 910 5,013

The Trustees have established the following designated funds:

The Fixed Asset Reserve together with the Revaluation Reserve represents the net book value of all tangible fixed assets. These are operational assets relating primarily to the four residential homes and therefore used for the furtherance of the Charity’s objects. They could not therefore be realised without significant prejudice to the ongoing and future work of the Charity.

The Pension liabilities reserve represents that part of the market value of the Charity’s investments which have been designated and entirely

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matches the Charity’s defined benefit pension scheme commitments as calculated under FRS102. Due to the challenging year for the Trustees made the decision to reduce the designated pension reserve by 50%.

The strategic development fund was established in 2014 to set aside funds generated from the sale of property on Margaret Road to facilitate the planning and delivery of the Vison project for the future and a new home for our charity, service, residents and community in Leicester Forest East.

The restricted funds received in year have been spent in line with the requirements of the funders/donors and reported back to them accordingly. Legacies and donations that are not restricted are spent on furthering the charities three core aims: To Prevent Avoidable Sight Loss; To Reduce the Impact of Sight Loss and To Provide Care and Support to People Affected by Sight Loss.

20.) Analysis of net assets between funds

Analysis of net assets between funds

Tangible fixed assets
Intangible assets
Investments
Cash at bank and in
hand
Current assets
Current liabilities
Pension liabilities
Total net assets
General
funds
Designated
funds
Restricted
funds
Total
funds
£000’s
£000’s
£000’s
£000’s
2,881
2,760
-
5,641
-
59
-
59
325
1,039
-
1,364
308
-
304
612
522
-
174
696
(560)
-
(181)
(741)
-
(1,195)
-
(1,195)
3,476
2,663
297
6,436

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Analysis of net assets between funds (Prior year) Analysis of net assets between funds (Prior year) Analysis of net assets between funds (Prior year)
General Designated Restricted Total
funds funds funds funds
£000’s £000’s £000’s £000’s
Tangible fixed assets 962 2,866 - 3,828
Intangible assets - 88 - 88
Investments 830 1,680 - 2,510
Cash at bank and in - - 168 168
hand
Current assets 418 - 91 509
Current liabilities (822) - - (822)
Pension liabilities - (1,268) - (1,268)
Total net assets 1,388 3,366 259 5,013
21.) Reconciliation of net movement in 2021 2020
funds to net cash flow from operating
activities
£000’s £000’s
Net (loss) for the reporting period (as per
the statement of financial activities) (574) (1,910)
Adjustments for:
Depreciation of tangible fixed assets 227 188
Amortisation of intangible fixed assets 29 -
Loss (Gains) on investments (466) 33
Loss/(Gains) on disposal/impairment of fixed - 525
assets
Pension adjustment (29) (44)
Dividends, interest and rents from investments (92) (166)
(Increase)/decrease in debtors (144) 91
Increase/(decrease) in creditors (62) (62)
Increase in group undertakings (63) -
Movement in investment cash 62
Net cash provided by (used in) (1,182) (1,283)
operatingactivities

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23.) Analysis of cash and cash equivalents

Cash in hand
Notice deposits (less than 3 months)
Total cash and cash equivalents
2021
£000’s
2020
£000’s
611
167
1
1
612
168

24.) Capital commitments

Capital expenditure committed to but not provided for in these financial statements:

Demolition costs
Total
2021
£000’s
2020
£000’s
-
70
-
70

25.) Financial commitments

At 31 March 2021 the charity had future minimum lease payments under non-cancellable operating leases as set out below

Buildings Buildings Other
2021 2020 2021 2020
£000’s £000’s £000’s £000’s
Expiring : Within
One Year 99 119 8 10
With Two to
Five Years 100 198 7 17
Over Five Years - - - -

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26.) Prior Year restatement

During the preparation of the 2021 financial statements, it was identified that there was a need to restate certain comparatives to ensure consistency of disclosure from one year to the next.

It is important to note that this restatement has no impact on the total actual and audited income and expenditure of the Charity.

There has been no impact on the reported result for 2020 financial year.

However, there has been adjustment to the opening balances and allocation between unrestricted and restricted reserves as follows:-

Unrestricted Restricted
funds funds Total
£000's **£000's ** £000's
Balance as previously reported
at 31 March 2020 4,559 454 5,013
Adjustments identified 195 (195) -
Restated balance at 31
March 2021 4,754 259 5,013

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Contact us:

For more information about sight loss, and to find out about services in your area, please call us on 0116 249 8839.

Registered Charity Number 218992 Registered Company Number 163099