The 108th Annual Report of the Council of Blind Veterans UK Year ended 31 March 2023
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Contents
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Index 2 Chairman and Chief Executive’s foreword About us 5 Strategic report 6 Range of services 14 16 Business and Innovation The year at a glance 18 Financial overview 19 Governance, risk and internal control 22 Reserves 26 Organisation structure, governance and management 29 Blind Veterans UK dignitaries 33 36 Statement of Trustees’ responsibilities Independent auditor’s report 38 Financial Statements 43 Notes to the accounts 46
Chairman and Chief Executive’s foreword to the annual report and financial statements 2022/23
Reflecting on the past year, one can’t help but be encouraged by individuals and organisations alike taking great strides in their ambition to adjust to the new normal following the COVID-19 pandemic. Our achievements at Blind Veterans UK are no exception, particularly when it comes to our fundraising results and the way we’ve adapted our services for blind veterans, both in the community and at our Centres for Wellbeing.
as part of the programme to move from our existing facility in Brighton. Work is underway on this new Centre and, when open later in 2023, it will provide a fully accessible and immersive experience for beneficiaries receiving rehabilitation, training and support.
The delivery of our new, fully accessible website is a significant milestone in our strategic ambitions for digital and data. Produced in consultation with blind veterans and with impartial accreditation, it will be a source of information and support for beneficiaries and their families and sets a quality mark for accessibility across the disability sector and beyond. We also have smart technology at our Centre for Wellbeing in Llandudno now, in partnership with Amazon, which provides an integrated navigation and information system for our beneficiaries at the facility and will be introduced at other sites in the coming year.
Despite a challenging market and increasing pressure on household incomes, we have managed to meet our fundraising targets for the year and currently enjoy a healthy legacy pipeline. We can also see encouraging trends both in the performance of our existing incomegenerating products and in the acquisition of new supporters.
Like many other employers, we have adopted a hybrid working model for many of our officebased roles. We rationalised some of our estate, including the sale of the London office with a move to Queen Square, a more efficient premises in close proximity to other sight loss charities in the city centre. We also completed the purchase of our new Centre for Wellbeing in Rustington
Building partnerships such as this is one of our strategic objectives and we continue to cultivate collaborative initiatives in the corporate, public, military
and sight loss sectors. One example of this is our work with sight loss and disability charities to form a collective campaigning response to the cost-ofliving crisis. Together, we are profiling the impact of inflation on those we represent and providing much-needed guidance as to the support available.
We are also proud signatories of the Armed Forces Covenant and encourage those within our networks and supply chains to join us in supporting the veterans’ community as employers and influencers. Our achievement of a Silver Award in the Covenant’s Employer Recognition Scheme this year is testament to this commitment, and the work continues as we strive to achieve Gold in the coming year.
This year marked the 40th anniversary of the Falklands War when we paused to remember those impacted and profiled the blind veterans who we continue to support in their rehabilitation as a result of the injuries they sustained. In response to the war in Ukraine and impact of the conflict in Eastern Europe, we amended our articles of association so that we might respond to the needs of those affected by warlike activity when required in providing and supporting sight loss rehabilitation in the area.
We have invested in the personal development of our staff and delivered our Apprenticeship Programme, which amounts to 20 roles across disciplines including adult care, rehabilitation, occupational therapy, digital marketing, data and leadership. We are also proud to have achieved the Investors in People award during this year. The support of our volunteers is invaluable, and we are working to retain existing personnel and
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Foreword
About us
recruit into roles which directly support our beneficiaries against a backdrop of declining volunteer numbers within the charity sector.
As we look to the future, it is clear that for the charity to have a viable long-term future, we will need to address the deficit that we have been carrying each year, for a number of years. That annual deficit is now in excess of £10M and has historically been part-funded by the gains on disposal of charity assets, and drawing from reserves. If we do not address the present imbalance between expenditure and income then we cannot guarantee sustained support for our existing and future beneficiaries.
Our income looks healthy at in excess of £20M per annum, though in real terms it is actually only two thirds of the value of our income 20 years ago while our expenditure has needed to match inflation throughout that period. This situation is compounded by a more competitive fundraising environment in which the military (and veteran) profile, in the eyes of the general public, has continued to diminish. However, we will be exploring options to develop new funding streams, including commercial opportunities where appropriate.
In order to bring the budget into balance, we will look at the range of services we provide and the way in which we deliver them against realistic projections around income. This is no simple task and much of next year will be spent revisiting our strategy and planning for a new future so that we are able to deliver the best possible support to our existing and potential beneficiaries from a financially sustainable position. To this end, we will place at the heart of what we do the vision rehabilitation of service personnel and veterans to support their mental, physical and social wellbeing. Our aim will be that we support those who suffer full or partial blindness to retrain and live independently from within the organisational framework of that sustainable financial future.
As part of this work, we will review the criteria we
use to assess the provision of support to potential beneficiaries. Presently, veterans and serving personnel need to have qualified for a Certificate of Vision Impairment (CVI) and/or be severely sight impaired prior to any support being given by the charity. We will investigate the principle that working with and offering rehabilitative support to people long before they reach this stage of vision impairment might well have a greater impact on their ability to adjust and adapt in order to lead a more independent and fulfilled life. This looks sensible and rational, but there is further work which we will be undertaking to establish the nature and value of such early intervention.
In concluding this report, we would like to thank most sincerely all those generous people that support our ongoing work, as well as the staff, volunteers and trustees without whom none of it would happen. We have a busy and exciting year ahead and are determined to ensure our beneficiaries remain at the heart of all we do so that we can continue to support their needs to enjoy independent and fulfilling lives.
Thank you.
Barry Coupe Chairman, Blind Veterans UK
Adrian Bell Chief Executive, Blind Veterans UK
About us
Our vision
To achieve victory over blindness.
Our mission
To provide high-quality national support to blind veterans, as and where they need it, in order to help them achieve independence and fulfilment, and to transform their lives.
What we do
We provide rehabilitation, training and support for men and women living with sight loss who have served in the Armed Forces including National Service, regardless of when they have lost their sight. We also provide training and support to members of the emergency services who have been injured while on duty, as well as to certain family members, including widows/widowers and carers who are in need of assistance. In June 2022, in response to the war in Ukraine, we widened our objects to be able to offer this training and support to non-UK veterans and those blinded as a result of war-like activity.
We will place at the heart of what we do the vision rehabilitation of service personnel and veterans
Our priorities
For the year 1 April 2022 to 31 March 2023, our focus continued the delivery of our strategic objectives which are:
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n We will ensure the charity is always here for blind veterans when they need us.
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n We will provide the very best service for blind veterans.
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n We will adapt the charity for the digital age.
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n We will manage our funds effectively, ensuring all money is raised ethically and spent wisely.
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n We will champion research that improves the lives of blind veterans.
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n We will expand our partnership network.
Our board of Trustees provides collective strategic and governance leadership in line with our values and aims. They have the legal responsibility for, and oversight of, the running of the charity. The board empowers and provides both support and challenge to the chief executive and senior leadership team, who implement the strategy on behalf of the Trustees and lead on the day-to-day operational management and leadership of the charity.
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Strategic report
Strategic report
The Trustees, who are also the company members and board directors for the purpose of company law, present their report, which includes the strategic report, together with the financial statements and auditors’ report for the year ended 31 March 2023. The information required in the directors’ report is included in this strategic report.
What we achieved in 2022/23 and our plans for the future
We continue to implement the strategy agreed in 2020 to move the charity out of a position of material structural deficit while, at the same time, protecting the support we give to our beneficiaries.
1. We will ensure the charity is always here for blind veterans when they need us.
Throughout the year, building work on our new Centre in Rustington in West Sussex has been ongoing to transform it into a Centre of Wellbeing Excellence. Like our Llandudno Centre, once opened it will incorporate SMART features and be at the forefront of accessible technology.
During the first quarter of the year, we relocated our London head office from Harcourt Steet to a smaller rented space at 3 Queen Square. Following the move to home working which the pandemic facilitated, our Harcourt Street office was considerably underutilised, so this move allowed us to take advantage of the property market and sell the premises.
the move facilitates our growing partnership with them.
In 2023/24
n We will work to reduce the underlying deficit.
n We will stand up our Centre for Wellbeing in Rustington, West Sussex, and transition our current permanent residents from Brighton to the new facility.
n We will implement the tiered service operating model by the end of the year, within a revised financial envelope.
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n Corporate Services will continue to meet the needs of transformation while looking for efficiencies, including reviewing infrastructure systems to maximise integration.
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n We will continue to deliver against the asset strategy, focusing on those assets that consistently outperform our agreed investment benchmark, while deliberately prioritising investment in our operational properties to keep them responsive to our beneficiary needs.
2. We will provide the very best service for blind veterans.
Our aim in 2022-2023 was that our beneficiaries receive high-quality services which support them to adjust to life after COVID-19 and into the future.
Our new space is shared with fellow sight loss charity, the Thomas Pocklington Trust, so as well as giving us more flexibility as tenants,
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Strategic report
We will deliver high-quality, beneficiaryfocused services throughout the transition. The new operational service model builds on the strengths of our existing community, national and Centre services. It also incorporates the learning from our experience in delivering services during the COVID-19 pandemic. The new model is broken down into three groups of programmes/ services: universal, focused intervention and coordinated support. Our beneficiaries can access all three, depending on their level of need.
Our universal offer is readily available to all blind veterans as soon as they join us. They can refer themselves and choose which services they would like to receive and when they would like to receive them. Universal programmes and services include our monthly beneficiary magazine, Review, holiday stays at our Centres, telephone support through our beneficiary support hub (MeSH), and access to social events. Over the year our beneficiaries benefitted from 431 face-to-face activities and 1,014 virtual activities.
Our second group, focused intervention, provides specialist visual impairment support for blind veterans with an assessed need. A multidisciplinary team of visual impairment specialists will work with other organisations to deliver holistic interventions and develop strategies for rebuilding life after sight loss. Focused interventions might include specialist sight loss-related rehabilitation, access to assistive technology, sports activities, and confidence building. Over the year, we
Our universal offer is readily available to all blind veterans as soon as they join us
made 2,783 training referrals for beneficiaries with an accessed need and issued 5,930 items of specialist equipment.
Our third group, coordinated support, is available for beneficiaries who require intensive, ongoing access to specialist support in order to help them achieve independence. Those who are able to access coordinated support might take advantage of both universal and focused interventions alongside additional support from a dedicated caseworker and external organisations. Over the year, our specialist caseworkers completed 5,156 assessments.
We will establish Centres of Wellbeing Excellence.
Over the year, our Llandudno Centre achieved 52% occupancy, with a maximum occupancy of 82%, allowing for changeover days. The dip in occupancy relates to outbreaks of acute respiratory infections on three separate occasions which required the Centre to close, as well as one full staff training week. Due to the restrictions in COVID regulations, we were not able to reinstate nursing and residential care permanently at the Centre until October 2022.
We completed the transition to the new operating model at the Centre from April 2022 to November 2022 and are now delivering our wellbeing programme, activity and themed holidays and focused intervention.
At our Brighton Centre, our priority
was to maintain our service delivery for permanent residents, supporting them through bereavement and loss, and preparing them for the move to Rustington. Our Brighton staff also completed the first phase of the new operating model at the Centre and established a new Leadership Team to support the move to Rustington.
We will establish national programmes and services. Last year we established a National Operational Services function, which combines specialist support with an integrated team providing information, advice and support to beneficiaries and staff remotely, both in their community and at home. These services, which sit under a single national lead, include a Member Support Hub (MeSH) helpline, equipment recycling service, digital inclusion team, member and military engagement team, volunteering, working-age beneficiary support, and national rehabilitation development.
Together with our beneficiaries, we will plan for local service delivery in line with our new service model. Approximately 180 blind veterans were involved in redesigning our new local services across ten crossdirectorate working groups.
The groups took recommendations from previous feedback gathered over the year through our national support service review, our health, wellbeing and rehabilitation evaluation and our beneficiary survey results.
In addition to this, working under
the banner, ‘Your service, your say’, our Member Engagement Steering Group ensured that our beneficiaries’ voice was evident across all areas of the review and listened to.
We also referred to our Member Engagement Forums, cross-directorate groups set up to champion beneficiary engagement across the charity and set up panels to give them the opportunity to influence decisions regarding the services that affect them.
We will enhance VI specialist skills and knowledge across our team.
Over the year, we have prioritised upskilling and supporting our ROVIs to develop learning and practice through bi-monthly peer support sessions and CPD opportunities. We also supported 30 ROVIs to register with the Rehabilitation Workers Professional Network (RWPN).
Our rehabilitation specialists set up regional workshops with community-based teams to upskill them in low level vision impairment rehabilitation and associated knowledge. As these workshops have been so successful, we are developing a plan to cascade this training to all frontline workers. These sessions will be recognised and recorded through our Learning and Development team to map individual employee achievements.
In 2023/24
Our beneficiaries will receive enhanced access to a range of services, which are tailored to their individual goals.
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n We will build on the quality of our beneficiaries’ experience through the delivery of programmes and services.
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n We will establish new, local programmes and services.
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n We will embed and evaluate our Centres of Wellbeing.
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n We will embed and evaluate national services.
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Strategic report
n We will explore development opportunities to become a sector-leading provider.
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n We will embed team development pathways with a focus on VI specialist skills and knowledge.
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n We will extend collaborative partnerships in order to be a national force for good.
3. We will adapt the charity for the digital age.
We are working to improve the management of our key stakeholder information. This has identified areas for efficiencies and will ultimately improve the experience of our customers. Requirements of the respective business areas have been captured and inform the project plan for improved data integration across the organisation during 2023-24.
We have continued to transfer our traditional marketing and communications to digital channels and optimised the use of email communication for our supporters. This has improved our customer experience and reduced the cost of mailing printed marketing materials and correspondence.
We have launched a new, fully accessible website which will be the platform upon which we continue to enhance our service provision to beneficiaries, their families and the wider vision-impaired community, and deliver optimised supporter experience online.
4. We will manage our funds
effectively, ensuring all money is raised ethically and spent wisely.
This year was challenging for fundraising with everyone being affected by the cost-of-living crisis. Despite this, our fantastic supporters enabled our Community Partnerships team to reach more than double their target. Our Jubilant June campaign exceeded our expectations, as did our London Marathon and Great North Run runners.
We continued to receive fantastic support
from the corporate sector, securing partnerships with Amazon Web Services (AWS) and the Digital Transformation technology company Sopra Steria. Our corporate relationships continue to go from strength to strength. We are now working with more than 18 organisations including Specsavers, Capco, Bureau Veritas, BAE Systems, Optician Awards and No Fear Bridge. We were also awarded the Armed Forces Covenant Silver Award in its Employee Recognition Scheme.
Our Trusts and Foundations performance continues strongly with significant support for the development of our new Centre in Rustington. We would like to recognise the following organisations who have made significant contributions to our lifechanging work over this year: The Band Trust, Du Brow Charity, The Broome Family Charitable Trust, The Zochonis Charitable Trust, Armed Forces Covenant Fund Trust, Veterans’ Foundation, P E Lennard Charitable Will Trust, Aldershot Church of England Services Trust, Normanby Charitable Trust, Charles Wolfson Charitable Trust, The Red Arrows Trust, Theodore Maxxy Charitable Trust.
Despite the tough economic environment, we continued to run successful appeals targeted at both our supporters and potential new supporters. Through these, we were delighted to welcome more than 10,000 new donors to the charity.
As printing and postage costs, and Royal Mail strikes, took their toll,
we focused on reaching out to our
supporters through a number of different channels. We increased our digital presence where we continue to see efficiencies through a culture of ‘test and learn’ and, for the first time since before the pandemic, ran telemarketing campaigns. We also launched new websites for both our raffle and lottery products, which means we can actively promote the raffle online for the first time.
Our face-to-face fundraising programme continued to go from strength to strength. In the financial year 22/23 more than 1,700 new supporters signed up to a regular gift or our lottery, which is forecast to bring in funds of approximately £300k to the charity over the next five years. We improved our reporting, both to keep better track of budgets and spend, and to analyse the results in more depth. We also tested different sites around the country, so that we can target specific areas and grow our presence in the future.
Our Gifts in Wills team have worked closely with other teams to continue communicating with our supporters through appeals, as well as bespoke campaigns. Enquiries about gifts in Wills exceeded expectations and our pipeline remains strong.
In 2023-24
In 23/24 we will continue to communicate with our existing supporters to ensure they understand the impact their donations have on rebuilding the lives of blind veterans, and to raise
funds to continue the work we do.
We will continue to attract new supporters to the charity, using direct mail, social media and face-to-face fundraising, and expect to bring 10,000 new donors through our weekly lottery, quarterly raffle and cash appeals.
Our Gifts in Wills team will be working closely with other teams to ensure our supporters understand the importance of this way of giving to the long-term future of the charity. Using digital channels, we hope to reach new audiences who may want to know more about gifts in Wills.
We will continue to build our relationships with corporate partners, promoting speaking engagements for our blind veterans to put them in front of businesses who wish to work with us. We will also endeavour to secure our Armed Forces Covenant Gold Award.
We will apply to 1,300 trusts and foundations to support our work and reactivate 50 relationships with those who have supported us in the past.
Our Community Partnerships team will promote the London Marathon, Great North Run and London to Brighton Bike Ride to our supporters and will recruit 500 new community fundraisers to support our work. We will also support our new Military Engagement team through the work they are doing at military events.
5. We will champion research that improves the lives of blind veterans.
BRAVO VICTOR, has continued to make progress in establishing itself as a known and respected research charity. While its unrestricted fundraising efforts have not made as much headway as wanted, important
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Strategic report
relations are being developed which may well bear fruit in the future. In the meantime, research project grants have continued to be forthcoming, including awards with established partners such as the Thomas Pocklington Trust and the Office for Veterans Affairs.
In 2023/2024 BRAVO VICTOR is aiming to secure long-term, strategic funding partners with organisations and individuals with a shared interest and mission.
Blind Veterans UK is in a partnership with eight leading sight loss sector charities and is fully engaged with the strategic development of that partnership. Within the military charity sector we are in a partnership with Blesma and Help for Heroes, exploring collaboration and co-operation opportunities.
6. We will expand our partnership network
We will collaborate with external partners to support the delivery of high-quality services.
We completed our review of our community, Centre and national partnerships and actively worked with well over 100 partners over the year to provide support to our beneficiaries. This partnership work has included sharing rooms and resources with blind societies, community groups and veteran cafes; information sharing, supporting campaigns and developing better digital access for our beneficiaries.
Our work as a founder member of the Visual Impairment Charity Sector Partnership continues to go well. Alongside other sight loss organisations, we are working to complete a joint emergency response plan; agree and develop key issues for public campaigns; and work together on improving access to rehabilitation.
Within the veterans’ sector, we continue to
be an active partner in both the Confederation of Service Charities and the Disabled Veterans Charity Partnership.
In 2023-24
In 2023/2024 we will continue to look for opportunities to improve support to blind veterans through effective partnerships. We will look to work with other sector partners on campaigns about social issues that affect them.
Environmental report
We are committed to responsible carbon management and will practise energy efficiency throughout our organisation, wherever cost-effective. We recognise that climate change is one of the most serious environmental challenges currently threatening the global community and understand that we have a role to play in reducing greenhouse gas emissions.
During the year, we sold our central London office, relocating to a much smaller leased office. This substantially reduces running costs and energy usage, as reflected in the Scope 2 reduction. Further downsizing is planned for 2023/4 when we will move from our Brighton Centre to a much smaller Centre in Rustington. The new building is currently being converted and will incorporate a number of energy-saving initiatives, including a BMI to better manage our energy usage.
The increase in Scope 1 and 3 is as a result of our return to prepandemic usage of the Centres and related fleet journeys.
Methodology used in the
including Streamlined Energy and Carbon Reporting and greenhouse gas reporting” was used in conjunction with Government GHG reporting conversion factors.
calculation of disclosures.
ESOS methodology (as specified in Complying with the Energy Savings Opportunity Scheme version 6, published by the Environment Agency, 21.01.21) used in conjunction with Government GHG reporting conversion factors.
https://assets.publishing.service.gov.uk/ government/uploads/system/uploads/ attachment_data/file/850130/Envreporting-guidance_inc_SECR_31March.pdf
For carbon-only related matters, the SECR methodology as specified in “Environmental reporting guidelines:
Statement of carbon emissions compliant with UK legislation set out in the Streamlined Energy and Carbon Reporting (SECR), 21 January 2021, covering energy use and associated greenhouse gas emissions relating to gas, electricity and transport, intensity ratios and energy efficiency actions.
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Scope Description FY 22/23 FY 21/22
KwH tCO2e KwH tCO2e
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| Scope | Descripton | FY | 22/23 | FY | 21/22 |
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| KwH | tCO2e | KwH | tCO2e | ||
| Scope 1 | Combuston of fuel on sites and transportaton |
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| Natural gas | 2,809,800 | 603 | 2,376,664 | 435 | |
| Fleet travel | 841,110 | 257 | 402,980 | 123 | |
| Total | 3,650,910 | 860 | 2,779,644 | 558 | |
| Scope 2 | Purchased energy | ||||
| Electricity (delivered) | 1,272,015 | 371 | 1,374,452 | 292 | |
| Scope 3 | Business travel | ||||
| Grey feet (claimed mileage) | 419,755 | 128 | 397,466 | 292 | |
| Total consumpton / emissions based on the above |
5,782,426 | 1,487 | 4,295,226 | 854 | |
| Intensity rato (tCO2e / employee) | 3.03 | 2.06 | |||
| Based on 491 staf |
Blind Veterans UK energy use includes all electricity, gas and car mileages.
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Range of Services
Range of Services
Community focus
We completed our work on mapping the post-pandemic needs of our beneficiaries across the UK and used this information to inform our work. Once again, this year our community teams have stepped up to provide comprehensive support to blind veterans across the UK.
This includes:
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n Continuing to grow our virtual offer through online quiz teams and social calls, as well as established tech support through our support hub (MeSH).
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n Successfully rolling out our virtual regional triage approach for rehabilitation support, which means our beneficiaries quickly receive the help they need.
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n Expanding the range of local activities for blind veterans, with support from our amazing volunteers. Local activities range from walking groups, art groups, lunch meetings and coffee and chat, often in partnership with other organisations. This means that our beneficiaries gain the benefit of their services too, and we are able to share resources to keep costs down.
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n Expanding our Member Engagement Panels, which are an effective forum for discussion and sharing. Panels are established across the UK and are hosted both virtually and face-to-face.
Development of our new service offer
implemented change in the operating model, working with the People team. This has been undertaken while we maintained our full service delivery to beneficiaries and undergoing adaptations on site.
Support provided to veterans through our volunteers
Throughout the year, the charity was fortunate to work with 1,007 volunteers who provided 19,864 hours of enriching support to our beneficiaries and the charity. Volunteers were delighted to be able to support in a face-to-face capacity once again at local events or in beneficiaries’ homes. This direct support has been welcomed by blind veterans following the restrictions during the pandemic.
Our volunteers continue to provide dedicated support at both of our Centres of Wellbeing and are hugely valued by the staff teams. We have enhanced the volunteer experience by providing more in-depth training, such as wheelchair and guiding skills, so they can provide holistic support to our beneficiaries.
We continued to develop our offer to our beneficiaries through the new service model based on the work completed last year by our virtual working groups. The Centres have developed and implemented an operating model aligned with the Visit Britain Standards, 5 Ways to Wellbeing, as well as other regulation in England and Wales. The Centres have both
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Range of Services
Business and Innovation
Smart Centres
For the Centres to deliver a fully accessible service to blind veterans, the need to increase our technical infrastructure has been paramount. Effective cross-directorate collaboration with Engagement, IS and Resources has ensured a fruitful and productive relationship with Amazon \ Amazon Web Services (AWS), enabling the development of two Smart Centres.
This positions Blind Veterans UK at the forefront of assistive technology, as our beneficiaries can now utilise Alexa for information on Centre programmes, orientation and menu choices, thus enabling complete independence for our vision-impaired residents. The project has also enabled us to explore our commercial partnership potential.
Developing our offer with Blesma
Following on from the scoping work completed in 2021, our Llandudno Centre of Wellbeing has progressed its partnership with fellow military disability charity, Blesma. Blesma’s beneficiaries and their families have been utilising our Leader Buildings for holidays and rehabilitation, which has proved to be a very positive experience for them. Plans are now in place to develop this work further to offset the Centre’s costs.
Vision impairment sector partnerships
Our work as a founding member of the Visual Impairment Charity Sector Partnership continues to flourish. With fellow partnership member organisation Visionary, we are currently leading work on a research proposal examining the fundamental issues preventing timely, high-quality rehabilitation for all who need it.
Celebrating our successes Following the delivery of the first year of our Operations Strategy 2022-2025, we are delighted to have achieved a number of our key objectives over the past year. As we reflect on our successful postpandemic transition of services, we are particularly boosted by the fact that our beneficiaries have continued to receive high-quality services throughout, helping them adjust to life after COVID-19 and into the future.
Our work as a founding member of the Visual Impairment Charity Sector Partnership continues to flourish
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Significant activities
The year at a glance
During financial year 2022-2023:
Across all communities, the following number of social groups, activities and events were held for our beneficiaries between March 2022 and March 2023:
578 1,094 We admitted 578 new instances of recycling of blind veterans. equipment items were collected \ issued.
1,007 2022 and March 2023: We were supported by 91 1,007 volunteers. We achieved a Net Promoter 431 Score of 91, where people face-to-face activities. recommend a company, 19,864 product, or a service to Our active volunteers gifted a friend or colleague. 1,014
19,864 Our active volunteers gifted 19,864 hours of their time.
1,014 virtual/telephone activities and events.
52 We held 52 Member Engagement Panel meetings.
£346,825.44 The number of volunteer hours equates to £346,825.44
5,019 Beneficiaries interacted 5,019 times with the activities and events.
193 We issued 193 smart devices to blind veterans.
3,516 We made 3,516 calls to our beneficiaries, managed by our MeSH Service.
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Financial overview
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Financial overview
the previous year. In ‘other’ income, property and fixed asset sales generated £15.6 million gains. This is £10.2 million higher than the previous year and included the sale of our London head office.
Total income for 2022/23 was £38 million, which was £9.2 million higher than the previous year. Centre income and Investment income saw a slight increase of £0.7 million. Legacy income was also £1.3 million higher than the previous year; while grant income was £0.2 million lower than in
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Financial overview
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Grant making
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Total expenditure was £35 million, which was £2.9 million higher than 2021/22. Our charitable activities increased by £2.3 million. This is primarily because of our care centres reopening as we transitioned out of lockdown.
Overall, net assets increased in the year by £6.3 million to £140.0 million, of which £25.5 million (18.2 per cent) is restricted for the benefit of blind veterans who lost their sight in active service before 31 March 2010. The main driver of the increase in net asset value is the unrealised gains on the pension scheme of £7.2 million (2021/22: gain of £8.5 million).
Further details on the income and expenditure breakdown are shown below:
Expenditure
Income £
£
| Income | £ |
|---|---|
| nVoluntaryincome | 16.56 million |
| nGrants | 347,000 |
| nInvestment income | 3.631 million |
| nCare centre fees | 1.231 million |
| n Other | 15.597 million |
| n Housing provision | 570,000 |
| nSocial investment income | 18,000 |
| Subtotal | 37.954 million |
| n Planned drawdown | |
| from reserves | 2.974 million |
| Total | 34.976 million |
n Providing care centre services 11.0 million n Supporting independent living 4.714 million
| nProvidingcare centre servic nSupportng |
es11.0 million |
|---|---|
| independent living | 4.714 million |
| nProvidingcommunityservices9.633 million | |
| nProvidinghousing | 1.905 million |
| nReachingmore veterans | 1.223 million |
| nEngagement (fundraising) and marketngcosts |
4.862 million |
| nManagingour investments | 833,000 |
| n Research expenditure | 806,000 |
| Total | 34.976 million |
Grant making
Blind Veterans UK continues to offer a grant-giving service as part of its commitment to help blind veterans rebuild their lives after sight loss. We continue to be a member of a joint Case Management System (CMS) which gives access to over 100 military grant-giving organisations and provides opportunities for joint funding high value grant requests for blind veterans. This year, we received £19K in funding through CMS.
Grant giving for Financial Year 22-23
| n n n n |
Property and Maintenance Health, Wellbeing and Rehabilitaton Financial Assistance Visual Impairment and |
£401.7K (2021-22: £437k) £134.7K (2021-22: £175K) £84.5K (2021-22: £105K) £285.5K |
|
|---|---|---|---|
| Computer equipment | (2021-22 £255K) | ||
| n |
Expenditure reduced from CMS donatons |
£19k (2021-22: £17K) |
The charity’s overall spend on grants decreased from £972K in 2021-2022 to £906.4K in 2022-2023. Chart Description Figure 2 (right) shows a breakdown on grant expenditure.
We continue to be a member of a joint Case Management System (CMS)
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Governance, risk and internal control
Governance, risk and internal control
The Trustees are clear about the need to have processes and assurance mechanisms in place to maintain transparency and compliance with legal and regulatory requirements. It is recognised that maintaining the trust and confidence of the public is vital to the future of the charity.
Well-constituted, regular and effective Executive and Trustee meetings allow accountability, scrutiny, support and guidance, and ensure that decision-making is well-informed and timely. There are well-established and transparent processes for the Executive and Trustees to assess performance, risk, internal controls and key governance issues, including serious notifiable incidents when appropriate, and we have a commitment to continual improvement of this process. The Trustees and Executive meet together formally on a quarterly basis, and more frequently and informally as required. There are a number of subordinate committees to Council responsible for specific areas of governance, risk and internal control which are described later in this report. The CEO has a closed session with the Trustees at the start of each Council meeting.
The Trustees have adopted the latest Charity Code of Governance as a mechanism to assess the quality of our governance and compliance more objectively. This useful tool highlights
The risk management process is well established and provides a useful and important governance tool
to Trustees and the Executive areas of improvement regarding governance standards and our overall effectiveness in delivering our vision, mission and strategic objectives. The charity has a Green Benchmark for good governance on the governance evaluation scheme of The Confederation of Service Charities (Cobseo) most recently undertaken in August 2022.
Performance management
Performance against our strategy, annual Executive Plan and Key Performance Indicators is continually measured using a Performance Measurement Framework which, as it continues to be developed, is providing assured, key performance metrics, data and trends. This, in turn, provides greater assurance to decision-making. The Trustees receive a narrative analysis, plus the Quarterly Performance and Risk Report, supported by a dashboard of Key Performance Indicators which will be developed to reflect the new strategy. The Chief Executive and his Senior Leadership Team use additional metrics from the same framework to review progress against delivery of the annual Executive Plan on a monthly basis.
Risk management
The risk management process is well established and provides a useful and
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Governance, risk and internal control
important governance tool to identify, assess,
mitigate and manage risks before they become issues. The Chief Executive and Senior Leadership Team consider these risks at their monthly meetings; directors and their teams discuss and manage risk on a day-to-day basis; the Trustees consider the key risks faced by the charity on a quarterly basis both in Trustee committees and as a collective board. The Council uses a strategic risk framework for Trustees, committees and Council which is overseen by the Risk, Audit and Governance Committee. Risks are prioritised using a traffic light system according to their likelihood and impact and then adjusted for the effect of mitigating controls.
Significant areas of risk currently include:
n A major risk for the charity is financial sustainability, which remains a priority for the Trustees and Leadership team to ensure that there is sufficient income to match the organisational change required to deliver our strategy. The approach of diversifying income generation through fundraising and investment income has proved a sensible strategy, whilst acknowledging these sources remain vulnerable to the impact of significant economic upheaval and high inflation. Our legacy pipeline remains strong, and a new data team has been created to enable improved insight into our donors. Our investment portfolio remains under active management and our property disposal plan has been targeted at reducing properties not realising benchmarked investment returns.
n A major risk for the charity is the challenge to recruit and maintain sufficiently motivated staff in the context of strategic organisational
The charity subscribes to the fundraising standards and code of practice of the Fundraising Regulator
change. Additionally, there is a risk of reduced engagement from staff and misalignment between the charity’s values and cultural behaviours which does not allow the charity to maximise its impact. The Leadership team are embarking on a series of initiatives to address staff engagement and focus on delivering on a people sub strategy to address pay and reward equitably, introduce a competency framework and use a revised L&D programme to upskill staff.
Compliance
Compliance is about ensuring that we adhere to statutory, regulatory and internal policies, and that we have a framework in place to test this. The charity’s Secretariat is responsible to the Chief Executive Officer and Trustees for ensuring that we have the right behaviours and policies in place to operate legally and safely and to confirm that we are complying with the policies.
There are several key regulatory bodies
that the charity is required to conform to. These include the Care Quality Commission, the Care Inspectorate Wales, Information Commissioner’s Office, Health and Safety Executive, the Fundraising Regulator, and the Charity Commission, as well as others.
The charity subscribes to the fundraising standards and code of practice of the Fundraising Regulator; is a member of the Chartered Institute of Fundraising; and follows guidance issued by the Information Commissioners Office (ICO). We believe we have appropriate standards for the operation and management of our engagement activities and
respond pro-actively and rapidly when a failure or improvement is identified. In particular, given our purpose, Blind Veterans UK considers that its processes and controls should ensure that vulnerable people and other members of the public are protected from any unreasonable intrusion on a person’s privacy and that no fundraising activities should be unreasonably persistent or place undue pressure on a person to give money or assets.
We use Professional Fundraising Organisations (PFOs) to carry out some donor recruitment (for example to recruit new players to our lottery). Where we do so, we ensure that they follow all relevant legislation and best practice, including the Data Protection Act (2018) and the Code of Fundraising Practice. We also carry out (through the Institute of Fundraising) regular mystery shopping exercises to ensure their compliance. All other fundraising activities for the charity are carried out by the staff with assistance from our valued volunteers who support specific fundraising events. The charity uses Payroll Giving to provide a flexible scheme which allows anyone who pays UK income tax to give regularly on a tax-free basis. All fundraising activities, including our gambling regulated activities, are managed by the respective teams and monitored by the Engagement Leadership Team, with overall supervision by the Director of Engagement.
Over the past 12 months, we recorded 287 fundraising complaints compared to 406 last year. The single largest source of complaints was from our Raffle and Lottery activities
(recruitment of new players and on-going income generation) with 158 complaints. Most of these were from our recruitment activities, and people not liking the method we used. The number of complaints is still very small, however, when compared to the almost 1.5 million tickets sold over the reporting period. During the last year we referred one serious incident to the Charity Commission. This concerned assistance the charity provided to Ukrainian athletes and their support staff to have a base to train in the UK for the Warrior Games before heading out to compete at the event in the US. Whilst we had identified separate potential funding streams to enable this, in the event sufficient funds did not materialise. As we incurred costs over and above the separate funding, we reported ourselves to the Charity Commission. Following the outcome of an internal review on the matter no further action was taken by the Charity Commission and the case closed.
The Information Governance Officer acts as our Data Protection Officer and continues to implement our continual improvement plan along with our Information Asset and Risk Owners. This person has been active in raising awareness and understanding, and driving the required cultural change across the organisation. They are engaged with key personnel to inform our work and projects as these commence, and ensures data protection is embedded from the outset. A small number of data right and data subject access requests were handled in a timely and effective manner.
Section 172 Statement
The Board of Trustees has acted in the way it considers to be in good faith, would be most likely to promote the success of the charity and for the benefit of its blind veterans as a whole, and in doing so have regard to the matters set out in s172(1) (a-f) of the Companies Act 2006. During the year, the Trustees have considered the longterm consequences of their decisions, looking out to 2035 and beyond, especially during the annual study at the Trustee Away Day.
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Reserves
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Reserves
The Trustees are responsible for ascertaining whether the funds we hold in reserve are adequate for our ongoing work. To do this, they consider the lifelong support we offer our beneficiaries, as well as the nature and type of reserve assets.
The breakdown of our total Net Assets of £141 million is:
£27 million of Restricted reserves
These funds are dedicated to ex-Servicemen and women injured before 2010 while serving in the Armed Forces; these are often beneficiaries who require very considerable help over many decades of their lives. These funds are not available for use by our other blind veterans we support, where we have the largest increase in numbers.
£114 million of Unrestricted reserves (after accounting for the pension liability) These funds consist of:
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n £47 million of operationally committed assets, which are beneficiary properties, operational centres and other assets;
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n £68 million of remaining Unrestricted reserves, which we categorise as the charity’s free reserves.
Because of the financial pressures of providing lifetime support for beneficiaries, Trustees consider the target level of free reserves (£63 million), which are held as listed investments (£64 million as at 31 March 2023), should be sufficient to cover the projected financial deficit during the expected average lifetime of the membership (approximately five years).
The Trustees remain committed to supporting as many blind veterans as possible and, in the short term, are content to continue to draw on reserves to fund this. Trustees and senior management are keeping under review the longer-term financial strategy and operating model that is planned to
significantly reduce the reliance on funding from reserves in the medium term.
Further information on the Restricted and Unrestricted reserves is below.
Restricted reserves
Total Restricted reserves are £26.7 million, including the Sir Arthur Pearson Fund (£25.5 million), which is restricted for the benefit of beneficiaries blinded during active service on or before 31 March 2010. For some of our younger beneficiaries, this might mean supporting them for over several decades throughout their life after sight loss. Other Restricted reserves (£1.2 million) relate to unspent donations for projects such as the Life Skills Programme in Llandudno and for specific funds, including the Diana Gubbay Fund for the Blind, which provides training and support to emergency service personnel who have suffered sight loss while on duty.
Unrestricted reserves
Beneficiaries who have lost their sight after service, and any new beneficiaries who have lost their sight during active service from 1 April 2010, are supported by the Unrestricted fund. Unrestricted reserves help us provide support to those beneficiaries for the rest of their lives. A high proportion of these beneficiaries have agerelated sight loss caused by macular degeneration and other conditions. Beneficiaries challenged by sight loss may also have a range of other medical problems in later life. We strive to
collaborate with other organisations to provide them with the range of support they need.
Investments
We have adopted a total return approach for our investment portfolio, with the actual performance measured against agreed benchmarks. The primary aims for our investment managers are to achieve a total return of 3.5 per cent per annum above inflation over the longer term and perform well against the benchmarks. Each year there is a targeted level of investment income for budgeting purposes.
Cazenove Capital Management and
Jupiter Asset Management were appointed as investment managers in 2012, with each managing a half of the then existing portfolio. Additionally, Cazenove Capital took over responsibility for administering a small private equity portfolio, although no further commitments are anticipated in this asset class.
During the 12 months to 31 March 2023, the value of the externally managed investment portfolios decreased by £2.6 million to £64.6 million, after £2.4 million of net realised and unrealised capital gains, there were no drawdowns from the portfolios and the payment of fees (£0.2 million).
At 31 March 2023, the portfolio allocations in institutional funds, with a high degree of liquidity, were as follows:
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Organisation, structure, governance and management
Reserves
| Cazenove Capital Management | March 2023 | March 2022 |
|---|---|---|
| UK equites | 3.8% | 10.0% |
| Overseas equites | 62.0% | 59.9% |
| Alternatves | 20.2% | 7.8% |
| Fixed income and cash | 11.5% | 20.1% |
| Cash | 2.5% | 2.2% |
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Jupiter Asset Management March 2023 March 2022
UK equities 46.1 25.3
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| Jupiter Asset Management | March 2023 | March 2022 |
|---|---|---|
| UK equites | 46.1 | 25.3 |
| Overseas equites | 23.8 | 59.5 |
| Fixed income | 6.7 | 7.9 |
| Cash | 8.5 | 1.8 |
| Commodites | 2.0 | 3.5 |
| Property | 2.9 | 2.0 |
84). These 125 properties provided a rental stream of some £1.5 million per annum (2022: £1.7 million) with an aggregate asset value of £18.2 million (2022: £19.9 million).
Since the two investment managers took over the portfolios in 2012, the total returns of the combined portfolios have outperformed the inflation-linked target (CPI + 3.5 per cent) by about 1.83 per cent per annum.
In addition, there are a further 100 properties (2022: 104) occupied by blind veterans which have generated £0.9 million of rent in the year (2022: £1 million). The rents are heavily subsidised for the blind veterans and could be significantly increased as properties become available. The book value has been estimated at £13.9 million (2022: £15.3 million). Gains on the sale of land and property amounted to £15.6 million during the year (2022: £5.3 million).
Over the past 12 months to 31 March 2023, the total returns of the two portfolios were Cazenove -4.1% (7.5 per cent last year) and Jupiter 0.6 per cent (8.2 per cent last year). This compares to the ARC Steady Growth index return of -4.6 per cent (4.6 per cent last year) and the inflation-linked target (CPI+3.5 per cent) of 13.9 per cent (10.8 per cent last year).
Cazenove fund follows a similar diversified investment approach as the previous bespoke portfolio, investing in a range of pooled third-party and Schroder funds. The charity benefits from investing in this way given the lower management charges and overall fees, along with the greater liquidity profile of the fund. The multi-asset fund distributes 4% p.a. from both capital and income.
Property sales during 2022/23 raised £21.6 million. This included the sale of the London based headquarters. These monies will fund operations with the aim of supporting more blind veterans.
The Charity holds some 49 investment properties (2022: 54) that are let out on commercial market rents along with a further 76 properties that could be used for future beneficiary occupation (2022:
Organisation structure, governance and management
organisation called Action Against AMD, incorporated in November 2016.
Blind Veterans UK was incorporated as a private limited company on 30 April 1923 as St Dunstan’s. The name was changed on 27 January 2012 to Blind Veterans UK (registered company No. 00189648). The Trustees are registered with Companies House as the Directors of Blind Veterans UK and the CEO as the Secretary. The current version of its Articles of Association is dated 1 June 2022. Blind Veterans UK is registered as a charity with the Charity Commission for England and Wales (Registered charity No. 216227) and the Scottish Charity Regulator (Registered charity No. SCO39411). The charity is also the principal employer for the St Dunstan’s Retirement Benefits Plan (1973).
Public benefit statement
The Trustees have given due consideration to the Charity Commission’s published guidelines on the public benefit requirements under the Charities Act 2011. Blind Veterans UK provides public benefit by providing support to blind veterans and other beneficiaries through support and advice, grants and access to our Centres of Wellbeing located in Brighton and Llandudno, as well as through our communities. Further information is included in the strategic report.
Structure of the Council of Blind Veterans UK
The Council (Board of Trustees) of Blind Veterans UK normally consists of 13 to 15 Trustees (13 down to 12 in 2022/2023), of which three are beneficiary Trustees. The Trustees have a variety of skills and backgrounds, with a strong emphasis on experience in the Armed Forces, visual impairment, property, strategy and finance. We list our Trustees on pages 39-41.
Blind Veterans has two subsidiary companies: Four Seasons NWMC Housing Limited, which is registered company No. 01882050; and BRAVO VICTOR, incorporated as a private limited company on 19 January 2021, which is a registered company in England and Wales (No. 13144807).
Recruitment and training of Trustees
Our Trustees are recruited through a transparent process which is handled by the Nominations Committee. Recommendations are made to Council by assessing the knowledge, skills and experience of the potential Trustee and the requirement of diverse competencies and
Blind Veterans UK is one of three active Governing Charities (with The Macular Society and Sight Scotland Veterans who were previously Scottish War Blinded) who have equal interest in a charitable incorporated
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Organisation, structure, governance and management
backgrounds of the collective Council.
Prior to appointment, Trustees attend a committee and Council meeting as an observer and are required to familiarise themselves with the charity’s purpose. Trustees are advised to undertake external training to ensure they are clear about their responsibilities and are provided with a Trustee Handbook, which outlines the responsibilities of a Trustee and signposts to further information. Additionally, Trustees receive a full induction programme, which covers their specific and generic responsibilities, and meet blind veterans in their homes and at one of our Centres.
Trustee meetings
The Council meets quarterly to consider strategic business. Some of its responsibilities are delegated to committees as shown below. n Trustee Coordination Group
Primarily interested in strategic risk, balance and direction, it coordinates activity across and between committees and working groups, integrates and balances strategic risks, identifies key business and decisions for Council and shares learning and best practice across the committees and working groups.
n Operations Committee
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Provides oversight of the delivery of holistic, needs-based services that are both effective and efficient and strategic requirement risks.
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n Engagement Committee
Oversees fundraising activity, supporter acquisition, development and partnership, external and internal communications, and strategic reputation risks.
Trustees receive a full induction programme, which covers their specific and generic responsibilities
n Finance and Investment
Oversees short and Committee long-term resources: staff, finance investments and assets including property, short-term planning (typically a rolling three-year period including in-year) and strategic resource risks.
n Risk, Audit and Governance
committee
Provides a holistic oversight of risk and governance for the charity and its processes.
n Nominations Committee
Considers nominations for new members of the Council and other honorific appointments, taking into full account the charity’s requirement for particular skills or qualifications and appropriate diversity of people and backgrounds.
n People Working Group
Oversees the people and volunteering sub strategies, policies, procedures and plans to ensure they are effective and efficient to have sufficient, capable and motivated people.
Employees
Our staff and volunteers are, along with our beneficiaries, at the heart of everything we do. As a caring organisation, it is our people who generate the benefit in pursuit of our purpose.
We actively encourage the
recognition of good performance and sharing this across the charity in keeping with our Value of Celebrating Success.
Our primary communication channel on matters of concern to them as employees is through their line
management chain within their
directorates or the volunteering team. We have local team events to share news and spread awareness of the benefits and challenges being faced across the charity. There are also central messaging channels ranging from our weekly staff newsletter to the CEO’s periodic General Staff Meetings at which questions and feedback are sought.
More formally, the Staff
Communications and Consultation Group (SCCG) is our quarterly staff consultation mechanism whereby representatives are elected by the staff to air issues on behalf of the staff and volunteers directly to the CEO and Human Resources
Lead and Director of Resources. A record is maintained, and actions are followed up and reported back through the SCCG. This regularly informs decisions leading to changes in staff and volunteer matters.
A Trustee working group (People Working Group) regularly reviews people matters and their terms of employment or volunteering and recommends the annual remuneration changes to the Board of Trustees.
Our ability to recruit and retain high-quality staff is critical to the success of our charity. It is our policy to pay competitive and fair salaries in all parts of our organisation. We evaluate all jobs using the Korn ferry Job Evaluation system (formally Hay) and apply median market-related salaries. We subscribe to external pay datasets,
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Organisation, structure, governance and management
UK dignitaries
as well as undertaking our own research to establish appropriate regionalised median market salaries which are reviewed annually. Further details of our directors’ salaries, key management personnel and recent redundancy payments can be found in note 14 on page 58.
The charity has a well-established recruitment process which considers all applications free from any bias. We understand the strength in diversity and welcome applications from all suitably qualified and experienced candidates irrespective of their age, long-term health conditions or disability, age, gender or gender reassignment, sex, sexual orientation or marital status, race, religion or belief. Opportunities are available to all employees for training and career development.
The charity has recently conducted an Equality, Diversity and Inclusion (EDI) review and has already begun work in implementing some of the recommendations from the report such as EDI policy, training and culture diagnostics to ensure that all of our people are treated fairly, with respect and dignity. We do not tolerate discrimination, victimisation or harassment of any kind.
Stakeholder management
We place particular attention on the views of, and feedback from, our beneficiaries. This happens in a number of ways including; an annual survey which highlights trends and leads to direct staff response; the Member Engagement Panels that meet on a regular basis
The charity has a wellestablished recruitment process which considers all applications free from any bias
to consult on programmes of change; the support service telephone line that is available every week day to receive comments and feedback and action as appropriate; our monthly Review magazine, which is distributed to every beneficiary in their chosen format and invites views and contributions; and informal engagement with beneficiaries by Trustees and directors at the numerous virtual and face-to-face events held across the country and throughout the year.
We maintain regular and open contact with other key stakeholders and suppliers. Our experienced inhouse procurement team oversee the supply chain, especially those products and services that directly impact on our blind veterans’ lives. Where possible, we also promote our charitable work through our supply chain and engage with suppliers to support our social mission more broadly.
We have continued our work with external partners in the public, private and third sector in providing holistic support to beneficiaries. This year saw greater emphasis on local communities, councils, local authorities, MPs and devolved administrations as we managed operations through COVID-19 recovery and realised our asset strategy. This is an important opportunity to assist partners in their delivery of their Armed Forces Covenant commitments. Our staff are a key element of our stakeholder management and have been instrumental in our service redesign.
Blind Veterans UK dignitaries
Founder
President
Patron
The late Sir Arthur Pearson Bt GBE
Colin Williamson
HRH The Duchess of Edinburgh GCVO
Colin became the sixth President of Blind Veterans UK in 2017. He served in the Royal Artillery and has been a beneficiary of Blind Veterans UK since 2003, after losing his sight following a serious assault. Colin has volunteered and worked for us since 2005, and leads Project Gemini, our international blind veterans exchange programme. As President, Colin is also a Trustee.
We are proud and honoured that our Patron is Her Royal Highness The Duchess of Edinburgh GCVO. Blind Veterans UK has held Her Royal Highness’ patronage since December 2016.
Sir Arthur Pearson founded our charity, which was originally named The Blinded Soldiers & Sailors After-Care Fund, in 1915, having lost his sight through glaucoma. He was a newspaper proprietor, and owner and founder of the Daily Express and Pearson’s Weekly.
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Vice-Patrons
Professor Russell Foster CBE, FRSB, FMedSci, FRS General The Lord Richards GCB CBE DSO DL Viscount Chelsea DL
Vice-Presidents
Billy Baxter Chris Cardwell Captain Michael C Gordon-Lennox OBE RN Major General Andrew M Keeling CB CBE
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Trustees
Trustees
Barry Coupe (Chairman)
Barry’s father was supported by us after losing his sight in 1943 while in the Royal Navy and so, after volunteering for us for two years, Barry became a Trustee in 2017. He has worked as a nonexecutive for charities and is a founding trustee of the Children’s Hospice for the Eastern Region in Cambridge. He was also a school governor for 15 years and has spent his working career as an architect establishing and managing an award-winning practice dealing with national and international clients.
David Turner (Vice Chairman)
David became a Trustee in 2016. After qualifying as a chartered surveyor, he worked in property consultancy before joining the UK board of a listed property development and investment company. Later, he became CEO of property subsidiary and property director at a leading UK bank. Since retiring, David has been a board member at various private and public sector organisations.
Guy Davies
Since leaving the Army, Guy has spent over 25 years as a charity investment manager. He co-founded Yoke & Co, which offers financial governance advice to charities, and the Charity Intelligence website. Guy is a trustee of The Army Central Fund, chairs the advisory committee of the Black Rock Armed Forces Growth and Income Fund and is secretary of the Charity Investors Group.
Lady Nicky Pulford
After training as a medical secretary, Nicky has spent most of her career working for the NHS, local councils and Thames Valley Police. Previously, she was a vice president of the Armed Forces charity SSAFA and chaired the RAF High Wycombe SSAFA In-Service Committee. She is married to a retired Royal Air Force Officer and is now a parish councillor.
Neelesh Heredia
Neelesh became a Trustee in 2017. He is currently Chief of Staff, Global Sustainability at HSBC Holdings plc and was formerly Chief of Staff, Europe; the Middle East, North Africa and Turkey; Latin America; Canada. Neelesh has been with the HSBC Group since 1989 and has held leadership roles in Latin America, Hong Kong, Indonesia, Mauritius, India and the UK.
Alan Holderness
Alan served in the Royal Marines, and later held senior posts at the Royal British Legion. He has been President of the East Lancashire Royal Marines Association since 1991, managing director of his family’s business since 2000, and a serving magistrate since 2003. He has also been a school governor for 25 years, and Chairman and Trustee of his local blind society since 2000. Alan has been supported by us since 2006 and became a Trustee in 2018.
Tim Seal
Tim became a Trustee in 2018. He has a strong commercial background and, as a senior director, has managed care homes and hospitals for various healthcare providers. He has been an Army Reservist since 1987, currently serving as Deputy Commander, 1st (UK) Division. Tim is Honorary Colonel of the Army Cadet Force in Cambridgeshire, was High Sheriff of Cambridgeshire in 2020 and was appointed as the county’s Vice LordLieutenant in April 23.
Ian Sherriff BEM
Ian has been connected with Blind Veterans UK since 1975. He served in the Royal Navy’s Fleet Air Arm for 25 years. Since 2007, Ian has been Academic Lead for Dementia at the University of Plymouth. Ian is an international ambassador for Alzheimer’s Society, National chair of the Prime Ministers Rural Dementia Group and National chair of the Prime Ministers Dementia Air Transport Group. Ian is leading a WHO, Alzheimer’s Europe, Ukrainian dementia programme and co-leading a dementia programme in Zambia and Nigeria. He was awarded the British Empire Medal for his work on dementia, and is a Trustee of our sister charity, BRAVO VICTOR and BRAVO VICTOR USA.
Jamie Cuthbertson
Jamie studied mechanical engineering at the University of Glasgow before joining the Army in 1982. In 1986, he was blinded in an explosives accident while serving as a Captain in the Royal Engineers. He rehabilitated with Blind Veterans UK, before gaining an MSc in information technology and, for more than 25 years, worked for charities for the blind, running his own computer consultancy for a large part of this time.
Clare Hayes
Clare worked as a civil servant from 1993 to 2021, in the Department for Work and Pensions, Cabinet Office and Ministry of Justice. She held senior roles in areas including pension reform, change programmes, organisational design and reviews, departmental governance, devolution and legal services. She has also worked on secondment in the London Borough of Hammersmith and Fulham children’s services department.
Karl Havard (joined in Mar 2023)
Karl is the Managing Director for Cloud Solutions at Northern Data AG. Prior to this he was the EMEA GTM lead for the Accenture and AWS Business Group at Amazon Web Services and has also held leadership positions at Google Cloud and a couple of Digital Transformation Consulting Firms. Karl spent ten years in the British Army as an Electronic Control Engineer in the REME, attached to the heavy armour cavalry regiments, The Royal Hussars (PWO) and The Queen’s Own Hussars.
Georgina Jarratt (joined in Mar 2023)
Georgina joined Accenture as a Management Consultant in 1993 and has spent most of her career running large and complex programmes of change. Georgina spent 17 years at HSBC where she led and delivered many complex Business Transformation initiatives, including a pioneering HR programme taking the Bank’s infrastructure into the cloud across 64 countries and 285,000 staff. Georgina is now Managing Director, Head of FinTech and Digitalisation for the International Capital Market Association, a trade association covering all fixed income market segments.
Claire Rowcliffe (joined in Mar 2023)
Claire served a Short Service Commission with the Royal Military Police, leaving the British Army in 2002. Since then, she has dedicated her career to the charity sector. She is a fundraising professional and has held Executive Director roles in large national charities, including the Royal British Legion where she oversaw the iconic Poppy Appeal for a number of years. She is also a trustee for the Military Wives Choirs and Chair of the Board for Staffordshire Women’s Aid, and is a Justice of Peace.
The following Trustees retired during 2022/32. We would like to thank them for their commitment and service: Malcolm Cree Sir Mark Poffley KCB OBE
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Trustees responsibilities
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Statement of Trustees’ responsibilities
The Trustees (who are also Members and directors of Blind Veterans UK for the purposes of company law) are responsible for preparing the Trustees’ annual report and the financial statements in accordance with applicable law and United Kingdom accounting standards. Company law requires the Trustees to prepare financial statements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and the group, and of the incoming resources and application of resources, including the income and expenditure of the charitable group for that period.
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In preparing these financial statements, the Trustees are required to: n select suitable accounting policies and then apply them consistently
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n observe the methods and principles in the Charities SORP
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n make judgements and estimates that are reasonable and prudent
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n state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements
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n prepare the financial statements on the going concern basis, unless it is inappropriate to presume that the charitable company will continue in business
The Trustees are responsible for keeping adequate accounting records that:
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n are sufficient to show and explain the group and charitable company’s transactions
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n disclose with reasonable accuracy, at any time, the financial position of the group and charitable company
n enable them to ensure that the financial statements comply with the Companies Act, the Charities and Trustee Investment (Scotland) Act 2005, the Charities Accounts (Scotland) Regulations 2006 (as amended) and the provisions of the charity’s constitution
They are also responsible for safeguarding the assets of the charity and the group, which includes taking reasonable steps to prevent and detect fraud and other irregularities. Insofar as each of the Trustees/directors of the charity at the date of approval of this report is aware, there is no relevant audit information (information needed by the charity’s auditor in connection with preparing the audit report) of which the charity’s auditor is unaware. Each Trustee/director has taken all of the steps that he/she should have taken as a Trustee/director in order to make himself/herself aware of any relevant audit information and to establish that the charity’s auditor is aware of that information.
The report of the Council of Blind Veterans UK and strategic report were approved by the Council on 12 December 2023 and signed on its behalf by the Chairman of the Trustees.
Barry Coupe
Chairman, Blind Veterans UK
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PHOTO: BLIND VETERANS UK
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Independent auditor's report
Independent auditor’s report to the members and Trustees of Blind Veterans UK
Opinion
We have audited the financial statements of Blind Veterans UK (‘the charitable company’) and its subsidiaries (‘the group’) for the year ended 31 March 2023 which comprise the Group Statement of Financial Activities, the Group and Company Balance Sheet, the Group Cash Flow Statement and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion, the financial statements:
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n give a true and fair view of the state of the group’s and the charitable company’s affairs as at 31 March 2022, and of the group’s income and expenditure, for the year then ended;
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n have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
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n have been prepared in accordance with the requirements of the Companies Act 2006 and the Charities and Trustee Investment (Scotland) Act 2005 and Regulations 6 and 8 of the Charities Accounts (Scotland) Regulations 2006 (amended).
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Trustee’s use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed,
Continues over
Page 38 The 108th annual report of the council of Blind Veterans UK
Page 39
Independent auditor's report
we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s or the group’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.
Other information
The Trustees are responsible for the other information contained within the Annual Report. The other information comprises the information included other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion based on the work undertaken in the course of our audit
- n the information given in the Trustees’ report, which includes the directors’ report and the strategic report prepared for the purposes of
company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and
- n the strategic report and the directors’ report included within the Trustees’ report have been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In light of the knowledge and understanding of the group and charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors’ report included within the Trustees’ report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 and the Charities Accounts (Scotland) Regulations 2006 requires us to report to you if, in our opinion:
-
n adequate and proper accounting records have not been kept; or
-
n the financial statements are not in agreement with the accounting records and returns; or
-
n certain disclosures of Trustees’ remuneration specified by law are not made; or
-
n we have not received all the information and explanations we require for our audit.
Responsibilities of Trustees
As explained more fully in the Trustees’ responsibilities statement set out on page 42, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
Auditor’s responsibilities for the audit of the financial statements
We have been appointed as auditor under section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and under the Companies Act 2006 and report in accordance with the Acts and relevant regulations made or having effect thereunder.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to
influence the economic decisions of users taken on the basis of these financial statements.
Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-compliance with laws and regulations are set out below.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc. org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
Extent to which the audit was considered capable of detecting irregularities, including fraud Irregularities, including fraud, are instances of non-compliance with laws and regulations. We identified and assessed the risks of material misstatement of the financial statements from irregularities, whether due to fraud or error, and discussed these between our audit team members. We then designed and performed audit procedures responsive to those risks, including obtaining audit evidence sufficient and appropriate to provide a basis for our opinion.
We obtained an understanding of the legal and regulatory frameworks within which the charitable company and group operates, focusing on those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Companies Act 2006, the Charities Act 2011 and The Charities and Trustee Investment (Scotland) Act 2005, together with the Charities SORP (FRS 102). We assessed the required compliance with these laws and regulations as part of our audit procedures on the related financial statement items.
In addition, we considered provisions of other laws and regulations that do not have a direct effect
Continues over
Page 40 The 108th annual report of the council of Blind Veterans UK
Page 41
Financial statements
on the financial statements but compliance with which might be fundamental to the charitable company’s and the group’s ability to operate or to avoid a material penalty. We also considered the opportunities and incentives that may exist within the charitable company and the group for fraud. The laws and regulations we considered in this context for the UK operations were CQC Regulations for service providers and managers, General Data Protection Regulation (GDPR), taxation legislation and employment legislation.
Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Trustees and other management and inspection of regulatory and legal correspondence, if any.
We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be within the timing of recognition of income, and the override of controls by management. Our audit procedures to respond to these risks included enquiries of management, and the Resources and Plans Committee about their own identification and assessment of the risks of irregularities, sample testing on the posting of journals, reviewing accounting estimates for biases, reviewing regulatory correspondence including that with the Charity Commission and Scottish Charity Regulator, designing audit procedures over the timing of income, recording the impact of the CQC regulatory reviews, and reading minutes of meetings of those charged with governance.
Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, the less likely the inherently limited procedures required by auditing standards would
identify it. In addition, as with any audit, there remained a higher risk of nondetection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing noncompliance and cannot be expected to detect non-compliance with all laws and regulations.
Use of our report
This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006, and to the charitable company’s Trustees, as a body, in accordance with Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body and the charitable company’s Trustees as a body, for our audit work, for this report, or for the opinions we have formed
Tim Redwood
Senior Statutory Auditor For and on behalf of Crowe U.K. LLP, Statutory Auditor, London
Consolidated statement of financial activities (incorporating the income and expenditure account) for the year ended 31 March 2023
| Sir Arthur | ||||||
|---|---|---|---|---|---|---|
| Pearson | Other | |||||
| restricted | restricted | Unrestricted | ||||
| fund | funds | fund | 2023 Group | 2022 Group | ||
| Notes | £’000 | £’000 | £’000 | £’000 | £’000 | |
| Income and endowments from: Donatons and legacies Donatons |
- | 689 | 5.345 | 6,034 | 6,260 | |
| Grants | - | 345 | - | 345 | 578 | |
| Legacies | - | 36 | 10,490 | 10,526 | 11,871 | |
| Charitable actvites | 1f | - | 1,070 | 15,835 | 16,905 | 18,709 |
| Housing provision | - | - | 570 | 570 | 614 | |
| Care centre fees | 37 | - | 1,194 | 1,231 | 1,100 | |
| 37 | - | 1,764 | 1,801 | 1,714 | ||
| Investment income | ||||||
| Investment income | 2a | 571 | 9 | 3,051 | 3,631 | 3,014 |
| Social investment income | 18 | - | - | 18 | 18 | |
| 589 | 9 | 3,051 | 3,649 | 3,032 | ||
| Other income | 2b | 2 | - | 15,595 | 15,597 | 5,372 |
| Total | 628 | 1,079 | 36,245 | 37,952 | 28,827 | |
| Expenditure on: | ||||||
| Raising funds | ||||||
| Engagement (fundraising) costs | - | - | 4,863 | 4,863 | 4,168 | |
| Commercial trading costs | - | - | - | - | - | |
| Investment management | 47 | - | 786 | 833 | 887 | |
| Charitable actvites | 47 | - | 5,649 | 5,696 | 5,055 | |
| Independent living assistance | 125 | 59 | 4529 | 4,713 | 4,365 | |
| Housing provision | 781 | - | 1,125 | 1,906 | 1,975 | |
| Community services Care centre actvites Research actvites |
304 330 - |
311 97 354 |
9,018 10,573 453 |
9,633 11,000 807 |
9,079 9,790 363 |
|
| Recruitment and services | - | - | 1,223 | 1,223 | 1,394 | |
| 1,540 | 821 | 26,921 | 29,282 | 26,966 | ||
| Total Net operatng expenditure |
4 | 1,587 (959) |
821 258 |
32,570 3,676 |
34,978 2,975 |
32,021 (3,194) |
| Net gains/(losses) on investments | (624) | (106) | (819) | (1,549) | 6,335 | |
| Net income/(expenditure) | (1,583) | 152 | 2,857 | 1,426 | 3,141 | |
| Transfer between funds | 11 | - | (323) | 323 | - | - |
| Other recognised gains and losses | ||||||
| Pension scheme actuarial (loss)/Gain | 15 | - | - | 4,999 | 4,999 | 5,805 |
| Net movement in funds | (1,583) | (171) | 8,179 | 6,425 | 8,946 | |
| Reconciliaton of funds | ||||||
| Fund balance brought forward | ||||||
| at 31 March 2022 | 27,088 | 1,334 | 105,741 | 134,163 | 125,217 | |
| Fund balance carried forward at 31 March 2023 |
10 | 25,505 | 1,163 | 113,920 | 140,588 | 134,163 |
Page 42 The 108th annual report of the council of Blind Veterans UK
Page 43
Financial statements
Consolidated balance sheet for the year ended 31 March 2023
| Note Fixed assets Tangible assets 6 Investments 7 Current assets Debtors 8 Cash at bank and in hand Current Liabilites Creditors, amounts falling due within one year 9a Net current assets Total assets less current liabilites Non-current liabilites Long term loan 9b Pension scheme liability 15 Net assets The funds of the charity: Sir Arthur Pearson Restricted Fund 10-13 Other restricted funds 10-13 Unrestricted funds 10-13 Pension reserve 10-13 Total charity funds |
Charity 2023 £’000 47,571 |
Group 2023 £’000 47,574 83,307 130,881 2,524 11,415 13,939 (2,795) 11,144 142,025 (5,000) 3,563 140,588 25,505 1,163 110,357 3,563 140,588 |
Charity 2022 £’000 48,189 |
Group 2022 £’000 48,190 87,783 |
|---|---|---|---|---|
| 83,307 | 87,783 | |||
| 130,878 2,449 11,119 |
135,972 3,231 5,771 |
135,973 3,288 6,234 |
||
| 13,568 (2,715) |
9,002 (2,562) |
9,522 (2,618) |
||
| 10,853 | 6,440 | 6,904 | ||
| 141,731 | 142,412 | 142,877 | ||
| (5,000) (3,714) |
(5,000) (3,714) |
|||
| (5,000) | ||||
| 3.563 | ||||
| 134,163 | ||||
| 140,294 | 133,698 | |||
| 25,505 1,077 110,149 3,563 |
27,088 1,240 109,084 (3,714) |
27,088 1,334 109,455 (3,714) |
||
| 140,294 | 133,698 | 134,163 |
The surplus for the financial year dealt with in the financial statements of the parent company was £6.5 million (2022: £8.4 million surplus). Company number: 189648, registered in England.
These financial statements were approved and authorised for issue by the Council of Blind Veterans UK on 12 December 2023 and signed on its behalf.
Barry Coupe Chairman, Blind Veterans UK
Consolidated statement of cash flow for the year ended 31 March 2023
| Notes 2023 Funds £’000 Cash fow from operatng actvites: Net cash used in operatng actvites (a) (15,542) Cash fow from investng actvites Investment income 3,649 Proceeds from sale of propertes, plant and equipment 19,025 Purchase of property, plant and equipment (4,574) Proceeds from sales of property investments 2,622 Drawdown from investment portolio - Net cash provided by investng actvites 20,723 Cashfow from fnancing actvites Cashfow from new borrowing - Change in cash and cash equivalent in reportng period 5,181 Cash and cash equivalent at the beginning of the reportng period 6,234 Cash and cash equivalent at the end of the reportng period (b) 11,415 Notes to cash fow statement 2023 £’000 (a) Reconciliaton of net expenditure to net cash fow from operatng actvites Net income for the reportng period 1,426 Adjustments for: Proft on sale of propertes, plant and equipment (15,539) (Gains)/losses on investments 1,549 Investment income (3.649) Depreciaton 1,855 Investment fees charged directly to portolio 170 (Increase)/decrease in debtors 744 Increase/(decrease) in creditors 195 Additonal pension contributons net of interest and service cost (2,278) Legacy investment to portolio Other - (15) Net cash outlow from operatng actvites (15,542) (b) Analysis of cash and cash equivalent Cash in hand 11,415 Notce deposits (less than 3 months) - Total cash and cash equivalent 11,415 |
2022 Funds £’000 (12,789) 3,032 6,300 (9,770) 991 7,250 |
|---|---|
| 7,803 2,500 (2,486) 8,720 |
|
| 6,234 | |
| 2022 £’000 3,141 (5,360) (6,335) (3,032) 2,071 254 (862) 132 (2,652) (147) 1 (12,789) 6,234 - 6,234 |
Analysis of changes in net debt
| 1 | as at Apr 2022 £ 000’s |
Cashfows £ 000’s |
Cashfows £ 000’s |
at 31 Mar 2023 £ 000’s |
|---|---|---|---|---|
| 6,234 | 4,885 |
11,119 | ||
| (5,000) | - |
(5,000) | ||
| 1,23 | ||||
| 4 | 6,119 |
Cash Loans falling after more than one year
Total
Page 44 The 108th annual report of the council of Blind Veterans UK
Page 45
Notes to the accounts
Notes to the accounts
1 Accounting policies and company status
a) Company status
Blind Veterans UK is a company limited by guarantee No.189648 (registered charity 216227 in England and Wales and SCO39411 in Scotland). The members of the company are the Trustees, who are also ordinary members. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. Blind Veterans UK meets the definition of a public benefit entity under FRS 102.
b) Basis of preparation
The accounts (financial statements) have been prepared in accordance with the Charities SORP (FRS 102) applicable to charities preparing their accounts in accordance with FRS 102 and UK Generally Accepted Practice, as it applies from 1 January 2016. They also comply with the Financial Reporting Standard applicable in the UK and Republic of Ireland and the Companies Act 2006, Charities Act 2011, the Charities and Trustee Investment (Scotland) Act 2005 and the Charities Accounts (Scotland) Regulations 2006. The following accounting policies have been applied consistently.
c) Basis of consolidation
Blind Veterans Trading Limited is a private limited company incorporated in the UK (company registration number: 06446944). The financial statements consolidate the results of the charity and its subsidiary undertakings on a line-by-line basis, these are:
Blind Veterans Trading Ltd ceased to trade as at 31 March 2021, application for voluntary strike off and dissolution was filed on 14 April 2021.
BRAVO VICTOR is company limited by guarantee No. 13144807 (registered charity number in England and Wales No:1195189 and SCO51265 in Scotland), incorporated in the UK on 19th January 2021.
Four Seasons NWMC Housing Limited is a private limited company incorporated in the UK (company registration number: 01882050). This company has not been consolidated, as it is not considered material to the group.
Action Against AMD is a charitable incorporated organisation set up on 16 November 2016 (charity registration number: 1170224). It is set up as a joint venture between Blind Veterans UK; Sight Scotland Veterans and Macular Society to which each entity will commit to supporting Action Against AMD with funds to undertake research. The legal form of this arrangement as noted is one of a joint venture, but the substance of the funding agreement does not align to that of a traditional joint venture as it has been constructed as an agreement underpinned by four parties to fund a specific area of research. Amounts committed under the founding agreement are decided upon annually and once committed are therefore treated as grants in the financial statements of Blind Veterans UK. The nature of the relationship will be kept under review, but at present the arrangement is not accounted for as a joint venture.
Each of the founding charities has undertaken to fund Action Against AMD for amounts up to £250,000 to cover a three-year period. As at 31 March 2021, an amount of £250,000 has been paid over by Blind Veterans UK (2021/22: NIL). Action Against AMD has the objective of securing substantial donations to
be invested in medical research into practical applications for the prevention, treatment and cure of agerelated macular degeneration.
The charity has taken advantage of the exemption allowed under section 408 of the Companies Act 2006 and has not presented its own Statement of Financial Activities in these financial statements.
d) Going concern
The Trustees have a reasonable expectation that the charity has adequate resources to continue its activities for the foreseeable future. Sensitivity modelling is undertaken by the Senior Leadership Team with oversight from the Finance and Investment committee, based on revised long-term plans being reviewed constantly. Accordingly, they continue to adopt the going concern basis in preparing the financial statements.
e) Fund accounting
The restricted fund comprises the Sir Arthur Pearson Restricted Fund, the Diana Gubbay Trust for the Blind (for blinded emergency services personnel), the Llandudno Capital Fund and a number of smaller funds. The Sir Arthur Pearson Restricted Fund must provide sufficient support to allow for lifelong care to war blinded beneficiaries as at 31 March 2010. The unrestricted reserves are for all beneficiaries including war-blinded beneficiaries admitted after 31 March 2010 and those who served in Her Majesty’s Armed Forces and have subsequently lost their sight.
f) Income
Donations, legacy income, investment income, mortgage interest, rents and accommodation charges are recorded on an accruals basis when the charity has entitlement and receipt is probable and can be measured reliably. Legacies are recognised at the earlier of estate accounts having been finalised or an interim or distribution having been authorised by the executors. Donation income is credited to the statement of financial activities in the year in which it is received. Income received from interest and investments is recognised when earned. Income received for care, accommodation or other services is recognised in the period that the service is provided. Government grants such as those received for Coronavirus Job Retention Scheme (CJRS) are recognised in the period they relate to.
g) Expenditure
All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category.
Raising funds
This comprises the costs associated with donations, legacy income and investment income, and includes engagement costs, publicity costs and investment management fees.
Charitable activities
The expenditure relating to housing provision, independent living assistance, community services, rehabilitation and training and care centre costs is determined by reference to appropriate cost centres. Areas of shared cost are allocated based on staff time and the use of the assets concerned. Grants payable are based on amounts paid or due to individual beneficiaries.
Support costs comprise expenditure incurred in providing administrative and financial services in support of the charitable expenditure above and are allocated across the categories of charitable expenditure,
Page 46 The 108th annual report of the council of Blind Veterans UK
Page 47
Notes to the accounts
governance cost and the cost of generating funds. The basis of the cost allocation has been explained in Note 5 to the accounts.
Irrecoverable VAT is included with the item of expense to which it relates and is charged to the statement of financial activity.
h) Tangible fixed assets and depreciation
Land held is not depreciated. Tangible fixed assets costing more than £5,000 are capitalised and depreciated on a straight-line basis to write off the cost over their expected useful lives at the following rates:
| Freehold and longleasehold buildings: Benefciaries’property |
2%pa |
|---|---|
| Princess Marina House | 2%pa |
| Brighton Centre | 2–4%pa |
| Llandudno Centre | 2%pa |
| Computers,furniture and equipment | 20–33%pa |
| Motor vehicles | 12.5–20%pa |
| Propertyimprovements | 5–10%pa |
i) Investments
Investments are included in the balance sheet at fair value. Realised investment gains and losses represent the difference between the market value of the investments at the beginning of the period, or the cost if purchased during the period, and the sale proceeds. The charity retains certain properties, formerly occupied and vacated by beneficiaries, wherever the opportunity is available for letting on terms which produce a suitable return to the charity. These properties are shown as investment properties and carried at fair value. Beneficiary mortgages are recognised at cost less impairment.
j) Pensions
Blind Veterans UK contributes to a defined benefits pension scheme providing benefits based on final pensionable salary; this scheme was closed to new members on 30 September 2007 and was closed to further accruals for staff pension benefits on 31 March 2016. Pensionable contributions are paid into the scheme in accordance with the recommendations of actuaries. The assets of the scheme are held separately from those of the charity.
Pension costs are charged to the statement of financial activities on a basis that spreads the expected cost of providing pensions over the employees’ working lives with Blind Veterans UK. Actuarial gains and losses arising are recognised in the Statement of Financial Activities under the heading pension scheme actuarial gain/(loss). Disclosures have been made in Note 15 in accordance with FRS 102. Actuarial gains and losses are recognised immediately as other recognised gains and losses, after “net income/ (expenditure)” for the year.
Blind Veterans UK also operates a defined contribution pension scheme. Contributions are recognised in the Statement of Financial Activities as they fall due.
k)Volunteers
During the past year, Blind Veterans UK benefitted from the contribution of unpaid volunteers. The activities carried out by these volunteers predominantly include assisting in the centres, fundraising, visiting beneficiaries in their own homes, helping to organise lunch clubs and assisting with social activities in local communities.
l) Financial instruments
Blind Veterans UK holds only financial assets and liabilities of a kind that qualify as basic financial instruments. These financial instruments are recognised initially at their transaction values and measured subsequently at their settlement values.
Financial assets held at amortised cost comprise cash at bank and in hand, together with trade and other debtors. Financial liabilities held at amortised cost comprise bank loans and overdraft, trade and other creditors.
Investments held as part of a portfolio are recorded at fair value at the balance sheet date, with gains and losses being recognised in the SOFA. Investments in subsidiary undertakings are held at cost less impairment.
m) Estimation uncertainty
In the application of the charity’s accounting policies, Trustees are required to make judgements, estimates and assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant.
Legacies are recognised based on the policy stated above which requires judgement in terms of its application for legacies received around the year end.
Investment properties are stated at market value and reviewed annually for impairment. The market value of the properties is assessed on valuations carried out by registered chartered surveyors on a fair value basis being higher of market value and existing use every five years.
Blind Veterans UK has obligations to pay pension benefits under the Defined benefit pension scheme to certain employees and former employees. The cost of these benefits and the present value of the obligation depend on a number of factors, including; life expectancy, salary increases, asset valuations and discount rates. Based on advice received from Actuaries, management estimates these factors in determining the net pension obligation in the balance sheet. The assumptions reflect historical experience and current trends.
Pension scheme assets are measured at market value and liabilities are measured on an actuarial basis and discounted at a rate equivalent to the current rate of return on a high-quality corporate bond of equivalent currency and term to the scheme liabilities. The actuarial valuations are obtained triennially and are updated at each balance sheet date. The resulting defined benefit pension scheme liability is presented separately under “non-current liabilities” on the face of the balance sheet.
Page 48 The 108th annual report of the council of Blind Veterans UK
Page 49
Notes to the accounts
2a Investment income
| Listed investments Unlisted investments Deposit interest Rent on investment propertes 2b Other income Event income and merchandise sales Gains on disposal of fxed assets Gains on disposal of propertes |
2023 £’000 2022 £’000 1,903 1,318 18 1 203 4 1,524 1,691 |
|---|---|
| 3,648 3,014 |
|
| 2023 £’000 2022 £’000 59 12 15 79 15,523 5,281 |
|
| 15,597 5,372 |
3 Governance costs (included within support costs, Note 5)
| 2023 | 2022 | ||
|---|---|---|---|
| Includes: | £’000 | £’000 | |
| Auditors’ remuneraton | – Audit fee | 55 | 55 |
| – Other services | 1 | 1 | |
| Expenses reimbursed to three council members (2021: Zero) | 1 | 1 |
4 Expenditure
| 4 Expenditure |
|
|---|---|
| Raising funds Engagement (fundraising) costs Investment management costs Charitable actvites Independent living assistance Housing provision Community services Care centre actvites Research actvites Benefciary recruitment and services Total expenditure Included in the above are support costs of: |
Direct costs £’000 Depreciaton £’000 Other £’000 Group 2023 £’000 Group 2022 £’000 2,775 12 2,085 4,872 4,168 441 - 392 833 887 |
| 3,216 12 2,477 5,705 5,055 2,846 281 1,586 4,713 4,365 689 650 566 1,905 1,975 7,635 105 1,893 9,633 9,079 5,616 281 5,103 11,000 9,790 647 - 160 807 363 - 63 1,160 1,223 1,394 |
|
| 17,433 1,380 10,468 29,281 26,966 |
|
| 20,649 1,392 12,945 34,986 32,021 |
|
| 6,408 465 3,467 10,340 9,127 |
5 Support costs
| Salary, NIC, pension Other administraton Informaton systems Depreciaton Insurance Selecton and recruitment Staf training Pension scheme administraton Equipment Premises Total support costs |
Engagement costs £’000 Investment management £’000 Independent living assistance £’000 Housing provision £’000 Community service £’000 Nursing and residental care £’000 Research expenditure £’000 Group 2023 Total £’000 Group 2022 Total £’000 722 98 1,342 76 2,069 2,003 120 6,430 6,118 133 17 228 13 350 336 52 1,129 710 115 17 219 12 333 325 8 1,029 957 52 8 100 6 153 145 - 464 524 27 4 49 3 71 72 5 231 145 27 5 52 3 78 72 237 47 32 6 64 4 97 93 1 297 182 29 5 56 3 85 80 258 242 1 - - 3 3 9 16 29 5 2 54 3 85 80 256 186 |
|---|---|
| 1,167 165 2,166 123 3,324 3,209 186 10,340 9,127 |
Support costs are allocated on the basis of head-count of staff within each category, except for depreciation, which is allocated based on direct charitable expenditure excluding depreciation costs.
6 Group tangible fixed assets
| 6 Group tangible fxed assets |
|
|---|---|
| Cost or valuaton at 1 April 2022 Additons Disposals Transfers At 31 March 2023 Depreciaton at 1 April 2022 Charge for current year Disposals Transfers At 31 March 2023 Net book value At 31 March 2023 At 31 March 2022 |
Freehold land and propertes £’000 Long leasehold propertes £’000 Computers, furniture, equip and vehicles £’000 2023 Total £’000 66,564 2,705 7,720 76,989 4,199 - 375 4,574 (6,882) (276) (138) (7,296) 136 - - 136 |
| 64,017 2,429 7,957 74,403 20,749 1,485 6,564 28,798 1,335 31 489 1,855 (3,503) (186) (137) (3,826) - - - - |
|
| 18,581 1,330 6,918 26,829 |
|
| 45,436 1,099 1,039 47,574 |
|
| 45,815 1,220 1,156 48,190 |
Page 50 The 108th annual report of the council of Blind Veterans UK
Page 51
Notes to the accounts
Tangible fixed assets (at net book value) comprise:
| Propertes for occupaton by benefciaries Brighton Centre Princess Marina House Llandudno Centre London headquarters Computers, furniture, equipment and motor vehicles Included in the above group fxed assets are assets for BRAVO VICTOR of £4k |
2023 £’000 2022 £’000 14,172 15,269 9,616 10,413 11,934 8,153 10,787 10,953 27 2,246 1,038 1,156 47,574 48,190 |
|---|---|
| 7 Investments Balance at 1 April Net gains / (losses) on investments Additons to portolio Investment management fees paid directly from portolio Sale of investment propertes Drawdown from investment portolio Mortgage redempton Balance at 31 March Being: Listed investments Unlisted investments Benefciary mortgages Investment propertes Balance at 31 March |
2023 £’000 2022 £’000 87,783 89,798 (2,082) 6,216 - 147 (170) (254) (2,098) (624) - (7,250) (126) (250) |
|---|---|
| 83,307 87,783 |
|
| 2023 £’000 2022 £’000 64,460 67,060 174 196 475 601 18,198 19,926 |
|
| 83,307 87,783 |
Investments in subsidiaries
Blind Veterans UK purchased the interests of Four Seasons NWMC Housing Limited in May 2008 (registered address 3 Queen Square, London, WC1N 3AR). The principle activity of the company is management of the retirement housing. The company’s profit and loss account and balance sheet for the year ended 31 March 202 3 are:
Four Seasons NWMC Housing Limited
| Proft and loss account Service charges, sales and ground rents Less: Cost of sales Gross proft Other fees and expenses Operatng proft before interest Interest Proft on ordinary actvites before taxaton Taxaton Proft (loss) for the year |
2023 Balance sheet £’000 133 Current assets (106) Creditors 27 Net current assets (27) - Provision for property management commitments - Net assets - - Shareholders funds - |
2023 £’000 97 (45) |
|---|---|---|
| 52 (50) |
||
| 2 | ||
| 2 | ||
The cost of UK listed investments at 31 March 2023 was £61.1 million (2022 : £5 8.9 million), unlisted investments £0. 6 : million (2022: £0.8 million) and investment properties £2.7 million (2022 £2. 7 million).
Independent (external) valuations for each investment property are obtained from registered chartered surveyors on a fair value basis being higher of market value and existing use every five years (20 per cent of investment properties held are valued independently each year on a rotation basis). The remaining investment properties have been valued by chartered surveyors who are employees of the charity, under the supervision of Mr Michael Summers, Head of Estates.
Page 52 The 108th annual report of the council of Blind Veterans UK
Page 53
Notes to the accounts
Blind Veterans UK established BRAVO VICTOR (registered address 3 Queen Square, London, WC1N 3AR). The principle activity of the charity is are the advancement of health and social care for the public benefit, in particular, but not limited to the promotion, support, conduct and distribution of national and international research and the practical application of such research into all areas relating to vision impairment. The charity’s Statement of Financial Activities and balance sheet for the year ended 31 March 202 3 are:
Consolidations accounts of BRAVO VICTOR for year ended 31 March 2023
Statement of Financial Actvites 2023 2022 £’000 £’000 Grant income 897 895 Less: exp on raising funds (271) (67) Less: exp on charitable actvites (807) (363) Net operatng expenditure (181) 465 Net gains / (losses) - Funds b/fwd at April 22 465 - Funds c/fwd at March 23 284 465 8 Debtors Ref Legacies receivable i Amount due from subsidiary undertakings ii Accrued Income Prepayments Gif Aid receivable Loans and stock Other debtors VAT receivable |
Balance sheet Tangible assets Current assets Creditors Net current assets Restricted funds Unrestricted funds Total charity funds Charity 2023 £’000 Group 2023 £’000 825 825 16 25 457 457 438 454 95 95 23 23 542 586 53 59 2,449 2,524 |
2023 2022 £’000 £’000 4 1 382 524 |
|
|---|---|---|---|
| (102) (60) |
|||
| 284 465 |
|||
| 86 94 198 371 |
|||
| 284 465 |
|||
| Charity 2022 £’000 Group 2022 £’000 1,465 1,465 17 17 606 606 478 491 119 119 15 15 470 505 61 70 |
|||
| 3,231 3,288 |
9a Creditors: Amounts falling due within one year
| Taxes and social security Trade and other creditors Accruals and deferred income |
Charity 2023 £’000 Group 2023 £’000 - - 1,641 1,694 1,074 1,101 2,715 2,795 |
Charity 2022 £’000 Group 2022 £’000 - 5 1,715 1,721 847 892 |
|---|---|---|
| 2,562 2,618 |
9b Creditors: Amounts falling after one year
Long term loan of £5m is secured against the Cazenove Capital Management investment portfolio (£5m in 21/22) and is repayable in full by August 2025 with interest accrued and paid quarterly at the Bank of England base rate plus 1.5 present.
10 Fund accounts as at 31 March 2023
Movement in funds
| Transfer | |||||||
|---|---|---|---|---|---|---|---|
| from | |||||||
| Charity 31 | Net gains | Sub | restricted | Charity | Group | ||
| March 2022 | Income | less expend. | total | fund | 2023 | 2023 | |
| £’000 | £’000 | £’000 | £’000 | £’000 | £’000 | £’000 | |
| Sir Arthur Pearson Restricted Fund |
27,088 | 628 | (2,211) | 25,505 | - | 25,505 | 25,505 |
| Other restricted funds | |||||||
| Diana Gubbay Trust for the Blind | 297 | 3 | (31) | 269 | - | 269 | 269 |
| Doris Scupham Trust | 124 | - | (6) | 118 | - | 118 | 118 |
| Geofrey Wilmore Trust | 145 | 2 | (20) | 127 | - | 127 | 127 |
| Capital fund | 25 | 360 | - | 385 | (323) | 62 | 62 |
| Other | 649 | 368 | (516) | 501 | - | 501 | 501 |
| BRAVO VICTOR | - | - | - | - | - | - | 86 |
| Total other restricted funds | 1,240 | 733 | (573) | 1,400 | (323) | 1,077 | 1,163 |
| Unrestricted fund | 109,084 | 36,182 | (35,440) | 109,826 | 323 | 110,149 | 110,357 |
| Pension reserve | (3,714) | - | 7,277 | 3,563 | - | 3,563 | 3,563 |
| Total | 133,698 | 37,543 | (30,947) | 140,294 | - | 140,294 | 140,588 |
i) The charity was notified of legacies which do not meet the criteria for recognition under the charity’s accounting policy totalling £30.8 million (2022: £27.9 million). This amount includes two large legacies subject to life interests totalling c.£18m.
- ii) As at 31 March 2023, amounts due to/from related parties: Four Seasons NWMC Housing Ltd has a balance of £16,080 due to Blind Veterans UK (2022: £16,900).
BRAVO VICTOR has a balance of £22,555 due to Blind Veterans UK (2022: £66)
Page 54 The 108th annual report of the council of Blind Veterans UK
Page 55
Notes to the accounts
11 Fund accounts as at 31 March 2022
Movement in funds
| Movement in funds | |
|---|---|
| Sir Arthur Pearson Restricted Fund Other restricted funds Diana Gubbay Trust for the Blind Doris Scupham Trust Geofrey Wilmore Trust Capital fund Other BRAVO VICTOR Total other restricted funds Designated funds Unrestricted fund Pension reserve Total |
Charity 31 March 2021 £’000 Income £’000 Net gains less expend. £’000 Sub total £’000 Transfer from restricted fund £’000 Charity 2022 £’000 Group 2022 £’000 27,358 379 (649) 27,088 - 27,088 27,088 300 3 (6) 297 - 297 297 117 - 7 124 - 124 124 147 2 (4) 145 - 145 145 - 30 - 30 (5) 25 25 913 849 (1,113) 649 - 649 649 - - - - - - 94 |
| 1,477 884 (1,116) 1,245 (5) 1,240 1,334 |
|
| 50 - (50) - - - - |
|
| 108,503 27,390 (26,814) 109,079 5 109,084 109,455 |
|
| (12,171) - 8,457 (3,714) - (3,714) (3,714) |
|
| 125,217 28,653 (20,172) 133,698 - 133,698 134,163 |
-
n The Diana Gubbay Trust for the Blind is administered by Blind Veterans UK to provide relief to former emergency services personnel blinded on duty.
-
n Income from the Doris Scupham Trust is used to support war-blinded members at our centres.
n Geoffrey Wilmore Trust is restricted to members and used to support an individual undertaking, an
international sporting pursuit or training that could lead to participation in an international event.
n The capital fund is made up of small capital appeal items restricted to Llandudno.
- n Other restricted funds include endowments held within our investment portfolio, which are restricted for a particular purpose, as well as other small restricted funds. None of which are material and therefore not separately specified. This also includes legacies and donations geographically restricted to a Blind Veterans UK centre or region.
12 Analysis of net assets between funds as at 31 March 2023
| Sir Arthur Pearson restricted Other restricted Designated funds Unrestcted Pension reserve Fund balances at 31 March 2023 are represented by: £’000 £’000 £’000 £’000 £’000 Tangible fxed assets - - - 47,574 - Investments 25,505 576 57,226 - Net current assets - 587 10,557 - Non-current liabilites - - (5,000) 3,563 Total net assets 25,505 1,163 110,357 3,563 13 Analysis of net assets between funds as at 31 March 2022 Sir Arthur Pearson restricted Other restricted Designated Funds Unrestricted Pension reserve Fund balances at 31 March 2022 are represented by: £’000 £’000 £’000 £’000 £’000 Tangible fxed assets - - - 48,189 - Investments 27,088 591 - 60,104 - Net current assets - 743 - 6,162 - Non-current liabilites - - - (5,000) (3,714) Total net assets 27,088 1,334 - 109,455 (3,714) |
Sir Arthur Pearson restricted £’000 - 25,505 - - |
Other restricted £’000 - 576 587 - |
Designated funds £’000 - |
Unrestcted £’000 47,574 57,226 10,557 (5,000) |
Pension reserve £’000 - - - 3,563 |
Total unrestricted £’000 47,574 57,226 10,557 (1,437) |
Total funds £’000 47,574 83,307 11,144 (1,437) |
|---|---|---|---|---|---|---|---|
| 25,505 | 1,163 | 110,357 | 3,563 | 113,920 | 140,588 | ||
Total unrestricted £’000 48,189 60,104 6,162 (8,714) |
Total funds £’000 48,189 87,783 6,905 (8,714) |
||||||
| 27,088 1,334 - 109,455 (3,714) |
105,741 | 134,163 |
BRAVO VICTOR –
-
n DVCP – A grant to look at research relating to understanding the status of disabled veterans, value of services, gaps and needs in the UK
-
n VI Charity Sector Partnership which was funding to operate their VI Insight Hub, an accessible, up-todate, and authoritative source of evidence, insights and statistics from research and other sources and literature relating to people living with sight-loss.
Page 56 The 108th annual report of the council of Blind Veterans UK
Page 57
Notes to the accounts
14 Employee information and staff cost
| 14 Employee information and staff cost | |
|---|---|
| (a) Average full-tme equivalent and headcount The monthly average headcount of persons employed by Blind Veterans UK during the year Note: The decrease is mainly driven by transiton and re-design of the organisaton. (b) Expenditure includes the following staf costs: Wages and salaries paid to employees Employer’s natonal insurance contributons Employer’s pension costs |
Group 2023 No. Group 2022 No. 481 518 £’000 £’000 16,241 16,016 1,587 1,470 1,775 1,970 |
| 19,603 19,456 |
| (c | ) | Trustee remuneraton and expenses: | Group 2023 £’000 |
Group 2022 £’000 |
|---|---|---|---|---|
| Five Trustees were reimbursed for travel expenses (2021/22 | ||||
| –Three trustees). | 5 | - | ||
| No Trustee received emoluments for any employed services. |
Reimbursements to 5 Trustee for expenses totalling £4,906 (21/22 £Nil).
(d) Redundancy and termination payments:
A liability for termination or redundancy is recognised when the charity has a legal or constructive obligation to make a payment. Following a review of the organisation and its structure, £310,752 was incurred for redundancy and settlements (2022: £575,790). Nil was accrued at the year-end (2022: nil).
(e) Higher-paid employees (excluding employers’ NI):
| 2023 | 2022 |
|---|---|
| No. | No. |
| 0 | 1 |
| 0 | 0 |
| 2 | 0 |
| 1 | 1 |
| 0 | 2 |
| 1 | 1 |
| 6 | 1 |
| 8 | 8 |
Employee received emoluments within the band £130,001 to £140,000 Employee received emoluments within the band £120,001 to £130,000 Employee received emoluments within the band £110,001 to £120,000 Employee received emoluments within the band £100,001 to £110,000 Employees received emoluments within the band £90,001 to £100,000 Employee received emoluments within the band £80,001 to £90,000 Employees received emoluments within the band £70,001 to £80,000 Employees received emoluments within the band £60,001 to £70,000
(f) Volunteers and donations of services:
At 31 March 2023 we had 1,007 active volunteers (2022: 1,218). Under the Charities SORP, volunteer time is not recognised in the financial statements however an estimate of the value of time provided to the charity is below.
| Engagement volunteers Non-direct support volunteers (administraton) Events volunteers (ski club and Cenotaph escorts) Direct benefciary support volunteers Total volunteer hours gifed Average wage (2% increase on 2020/21) Value |
2023 2022 42 26 55 59 132 120 777 1013 |
|---|---|
| 1,006 1,218 |
|
| 19,864 14,958 @£17.46 @£14.51 |
|
| £346,825 £217,041 |
(g) Key management personnel:
- Blind Veterans UK considers its key management personnel to be the four Directors that make up the Senior Leadership Team (Five in 2021/22). It consists of the Chief Executive, Director of Resources, Director of Operations and Director of Engagement. The total employee benefits of these key management personnel were £ 399 ,000 in 2022/23 (2021/22: £641,000 for five Directors) including employer’s national insurance and pension contributions.
15 Staff retirement benefit scheme
Blind Veterans UK operates a contributory pension scheme which provides benefits based on final pensionable pay. This scheme was closed to new members on 30 September 2007. The assets of the scheme are held separately from those of Blind Veterans UK and are administered by a separate board of Trustees. The pension fund holds a charge over the charity’s property at Brighton to the amount of £5 million. The scheme was closed to further accruals for staff pension benefits on 31 March 2016.
An actuarial valuation was carried out at 1 April 2019. The results of that valuation have been projected to 31 March 2022 and then recalculated based on the following assumptions:
| 31 Mar 23 | 31 Mar 22 | 31 Mar 21 | 31 Mar 20 | 31 Mar 19 | |
|---|---|---|---|---|---|
| Salary increases | 2.85% | 3.15% | 2.65% | 1.95% | 2.60% |
| Increases to pension in payment | |||||
| – Pre April 1997 | 3.00% | 3.00% | 3.00% | 3.00% | 3.00% |
| – Post April 1997 | 3.65% | 3.55% | 3.38% | 3.21% | 3.36% |
| Liability discount rate | 4.65% | 2.65% | 1.95% | 2.25% | 2.45% |
| Infaton | 3.25% | 3.65% | 3.25% | 2.65% | 3.30% |
| Revaluaton of deferred pensions | 2.85% | 3.15% | 2.65% | 1.95% | 2.60% |
| 31 Mar 23 | 31 Mar 22 | ||||
| Life expectancy at age 65 of male aged 45 | 22.2 | 22.1 | |||
| Life expectancy at age 65 of male aged 65 | 21.3 | 21.2 | |||
| Life expectancy at age 65 of female aged 45 | 24.9 | 24.9 | |||
| Life expectancy at age 65 of female aged 65 | 23.8 | 23.7 |
Page 58 The 108th annual report of the council of Blind Veterans UK
Page 59
Notes to the accounts
15 Staff retirement benefit scheme (continued)
The assets in the scheme and the expected rate of return were:
| Mult-growth asset funds Liability driven investments Cash Total market value of assets |
31 Mar 23 £’000 31 Mar 22 £’000 31 Mar 21 £’000 27,893 40,105 36,844 14,700 7,376 8,395 (64) 2,902 2,491 |
|---|---|
| 42,529 50,383 47,730 |
The liabilities are determined using the projected unit method. Under the projected unit method, the current service costs will increase as the members of the scheme approach retirement. The mortality assumption used was the SAPS S2PxA tables.
On this basis, the balance sheet figures in respect of the scheme for the previous five years are as follows:
| Market value of assets Value of accrued liabilites Defcit |
31 Mar 23 £’000 31 Mar 22 £’000 31 Mar 21 £’000 31 Mar 20 £’000 31 Mar 19 £’000 42,529 50,383 47,730 42,267 41,638 (38,966) (54,097) (59,901) (55,285) (58,233) |
|---|---|
| 3,563 (3,714) (12,171) (13,018) (16,595) |
The actuary has excluded from both assets and liabilities items which have a neutral effect on the scheme’s financial position, i.e. additional voluntary contributions, annuities secured in respect of pensions in payment and insurance contracts for death in service benefits.
Analysis of charge to the statement of financial activities over the financial year
| Operatng charge Past service cost Administraton expenses Net interest Total operatng charge Gains and losses included within the statement of fnancial actvites Return on scheme (excluding amount included in net interest expenses) Experience (loss)/gain arising on the scheme liabilites Administraton expenses Total |
2023 £’000 2022 £’000 - - - - 400 507 |
|---|---|
| 400 507 |
|
| 2023 £’000 2022 £’000 (9,716) 567 14,715 5,238 - - 4,999 5,805 |
Balance sheet surplus/(deficit) figures during the year
| Balance sheet surplus/(defcit) fgures during the year | |
|---|---|
| Defcit in scheme at 31 March 2022 Movement in year: Past service cost Administraton expenses Net interest/return on assets Contributons Actuarial gain/(loss) Changes to assumptons Defcit in scheme at 31 March 2023 |
2023 £’000 2022 £’000 (3,714) (12,171) - - - - (400) (507) 2,678 3,159 (9,716) 567 14,715 (5,238 |
| 3,563 (3,714) |
During the year, employer contributions have been paid at the rate of 15 per cent of pensionable pay (2021: 15 per cent), as well as an additional employer contribution amount of £3,159,000. Active members contribute at the rate of 5 per cent of pensionable pay (2021: 5 per cent).
Defined contribution scheme
From 1 October 2007, Blind Veterans UK has operated a Group Personal Pension Plan (GPPP) with Aviva for staff commencing after this date. The Aviva GPPP is a government registered scheme and is used for both Blind Veterans Auto Enrolment requirements as well as its contractual pension scheme. The plan enables each employee to build up an individual pension fund in their own name, making their own choice about how much they contribute. Staff who join the contractual scheme are required to make contributions, which are matched by Blind Veterans UK as per the defined contributions tables detailed below. Those who join under automatic enrolment rules will contribute at a rate of 5% from employee and 3% from Blind Veterans UK. The money in the fund is invested on the employee’s behalf, and when they retire the fund is used to buy their pension. Part of the fund may also be used to provide a tax-free lump sum.
| Employed before 1 April 2019 | Employed before 1 April 2019 | Employed afer 1 April 2019 | Employed afer 1 April 2019 | |
|---|---|---|---|---|
| Employee Contributon | Employer Contributon | Employee Contributon | Employer Contributon | |
| 1% | 7% | 2% | 6% | |
| 3% | 11% | 3% | 8% | |
| 4% | 13% | 4% | 9% | |
| 5% | 15% | 5% | 10% |
16 Capital commitments
Total contracted capital commitments of £3.3m existed as at 31 March 2023 (2022: Nil).
Page 60 The 108th annual report of the council of Blind Veterans UK
Page 61
Notes to the accounts
17 Related parties
At 31 March 2023, the following intercompany balances were outstanding between the charity and its subsidiaries:
subsidiaries: |
||||
|---|---|---|---|---|
| Subsidiary Four Seasons NWMC Housing LTD – Gif Aid Four Seasons NWMC Housing LTD – Other BRAVO VICTOR – Other |
Balance as at 31 March 2022 Payments received Gif Aid in the year Mgt. fee ** Other Balance as at 31 March 2023 £ £ £ £ £ £ 13,003 2,690 7,648 23,341 3,897 (11,157) (7,260) |
|||
| 16,900 2,690 (11,157) |
7,648 16,081 |
|||
| 67 |
- |
- |
- (22,621) (22,554) |
|
| 67 |
- |
- |
- (22,621) (22,554) |
** Other includes loan repayment, audit, tax and filing fees.
As stated in the basis of preparation of group accounts, Four Seasons NWMC Housing Limited is not consolidated into the group accounts. There were no other related party transactions in the year.
18 Leases
At the year end, the charity held rental leases on its investment properties under which payments are receivable until lease expiry or for the minimum period before the leases are cancellable as follows:
| 2023 | 2022 |
|---|---|
| £’000 | £’000 |
| 296 | 361 |
Within one year
19 Consolidated statement of financial activities for the year ended 31 March 2022
| Income and endowments from: Donatons and legacies Donatons Grants Legacies Charitable actvites Housing provision Care centre fees |
Notes Sir Arthur Pearson restricted fund £’000 Other restricted funds £’000 Unrestricted fund £’000 2022 Group £’000 2021 Group £’000 - 470 5,790 6,260 6,738 - 578 - 578 2,047 - 1 11,870 11,871 11,432 |
|---|---|
| 1f - 1,049 17,660 18,709 20,217 - - 614 614 631 44 - 1,056 1,100 915 |
| Investment income Investment income 2a Social investment income Other income 2b Total Expenditure on: Raising funds Engagement (fundraising) costs Commercial trading costs Investment management Charitable actvites Independent living assistance Housing provision Community services Care centre actvites Research actvites Recruitment and services Total 4 Net operatng expenditure Net gains/(losses) on investments Net income/(expenditure) Transfer between funds 11 Other recognised gains and losses Pension scheme actuarial (loss)/Gain 15 Net movement in funds Reconciliaton of funds Fund balance brought forward at 31 March 2021 Fund balance carried forward at 31 March 2022 10 |
44 - 1,670 1,714 1,546 316 10 2,688 3,014 2,832 18 - - 18 21 |
|---|---|
| 334 10 2,688 3,032 2,853 - - 5,372 5,372 2,909 |
|
| 378 1,059 27,390 28,827 27,525 - - 4,168 4,168 5,806 - - - - (5) 33 - 854 887 900 |
|
| 33 - 5,022 5,055 6,701 176 396 3,793 4,365 4,941 1,146 587 242 1,975 1,994 392 99 8,588 9,079 9,124 392 20 9,378 9,790 9,602 - 81 282 363 - |
|
| - - 1,394 1,394 700 |
|
| 2,106 1,183 23,677 26,966 26,361 |
|
| 2,139 1,183 28,699 32,021 33,062 |
|
| (1,761) (124) (1,309) (3,194) (5,537) 1,491 (14) 4,858 6,335 13,791 (270) (138) 3,549 3,141 8,254 - (5) 5 - - - - 5,805 5,805 (1,653) |
|
| (270) (143) 9,359 8,946 6,601 27,358 1,477 96,382 125,217 118,616 |
|
| 27,088 1,334 105,741 134,163 125,217 |
Page 62 The 108th annual report of the council of Blind Veterans UK
Page 63
Blind Veterans UK
Patron
Her Royal Highness The Duchess of Edinburgh GCVO
Founder
The Late Sir Arthur Pearson Bt GBE
Vice-Presidents
Billy Baxter Chris Cardwell Captain Michael C Gordon-Lennox OBE RN Major General Andrew M Keeling CB CBE
President
Colin Williamson
Vice-Patrons
General The Lord Richards GCB CBE DSO DL Professor Russell Foster CBE FRS Viscount Chelsea DL
Chairman
Barry Desmond Coupe*
Members of Council and Trustees
Neelesh Heredia* David Turner Alan Holderness Tim Seal Colin Williamson Lady Nicky Pulford Jamie Cuthbertson Ian Sherriff BEM
Barry Desmond Coupe * Guy Davies * Clare Hayes Claire Rowcliffe Karl Havard Georgina Jarratt
Chief Executive
Adrian Bell
Note: Nick Caplin resigned as CEO in January 2023 Greg Allen was interim CEO until Adrian Bell started in post in April 2023
Auditor
Crowe U.K. LLP, Chartered Accountants and Registered Auditors, 55 Ludgate Hill, London, EC4M 7JW
Bankers
Barclays PLC, Hampstead & Whetstone Corporate Banking Centre, PO Box 12820, London N20 0WE
Investment Managers
Cazenove Capital Management Limited, 12 Moorgate, London EC2R 6DA Jupiter Asset Management Limited, The Zig Zag Building, 70 Victoria Street, London, SW1E 6SQ
Solicitors
BDB Pitmans, One Bartholomew Close, Barts Square, London EC1A 7BL Coole Bevis LLP, 15 Prince Albert Street, Brighton, East Sussex BN1 1HY
Registered Office for Blind Veterans UK Ground Floor, 3 Queen Square, London, England, WC1N 3AR. A company limited by guarantee No. 189648, registered in England. The charity is incorporated under its memorandum and articles of association originally dated 30 April 1923 and most recently amended on 1 Jun 2022.Registered charity number: 216227. Scottish registered charity number: SC039411
Page 65Page 65
Page 64 The 105th annual report of the council of Blind Veterans UK
blindveterans.org.uk
Tel: 0300 111 2233 Email: enquiries@blindveterans.org.uk Registered Office: Ground Floor, 3 Queen Square, London, England, WC1N 3AR
A company limited by guarantee No. 189648, registered in England. The charity is incorporated under its memorandum and articles of association originally dated 30 April 1923 and most recently amended on 27 January 2012. Registered Charity number: 216227. Scottish Registered Charity number: SC039411