OUR IMPACT IN
DIABETES UK
XIIOW DIABETE& FIGHT DIABETE&
2024
I M SUPPORTING
DIABETES UK
3632
DO GOOD, FEEL GREA
Annual report and accounts

.¢4
34
I YEAR
UILD ON
Read on to find out how we've made a
difference for people affected by diabetes.

CONTENTS
Foreword
Our vision
Our strategy
Our impact at a glance
How we're creating a worfd
where diabetes can do no hami
10
Changing the narrative: tackling
stigma and inequality
Fighting stigma
Tackling diabeles-related inequality
Curing and preventing diabetes
Pr8venting type 2 diabetes
Driving towards a cure for type 1 diabetes
Supporting people to live well with diabetes
Supporting the newly diagnosed
Improving diabetes care
Empowering young people with type 1
Our offer for all in the fight against diabetes
Advancing our ambitions through research
Supporting people to live well with diabetes
We can't do it without you
Your contributions to our essential work
Partners who share our passion
Vital insights from lived experience
Thank you
Looking ahead to 2025
Get involved
12
14
16
18
24
26
28
32
Get support
How we're run
52

AMBITIOUS
FOR CHANGE
Colette Marshall
Chief Executive
Dr Carol Homden CBE
Chair
Welcome to Diabetes UK'S 2024 annual report and
accounts. The following pages are packed with
stories of the impact we as a community made this
year. So many people make up the charity: people
with and at risk of diabetes, supporters, volunteers,
healthcare professionals, researchers, partners
and colleagues. We're proud to share our collective
achievements and ambitions for the future.
This year, UK data revealed an alarming rise
in the number of people under 40 developing
type 2 diabetes, especialw in those from Black
and South Asian backgrounds and people
in our most deprived communities. This is a
shocking developmenl and, as complicalions
tend to be more aggresswe in these people,
swift action is absolutety vrtal. That s why,
ahead of the generd election, we tCx)k the
opporiunily lo compel incoming decision-
makers to prioritise diabetes prevention and
care. We'll continue to work tirelessty to push
diabetes LJP the healih agenda in 2025.
My family make plans
around my diabetes,
InvesltTEnt in diatEles research also continues
to tE key to driving impact. The incredible
areas of progress in diabetes care in recenl
years - particularfy remission from type 2 and
hybrid closed loop technology- slem from
research. And now, immunotherapies to treat
Ihe root cause of type 1 diabetes are starting
lo become a reaty. We a￿ hopeful we'll start
lo S￿ w)ple getting access to a UK-licenced
immunotherapy in 2025. and our long-standing
investment in Ihis area of research is paving the
way for rapid progress in its wake.
In June, we revealed the annual UK
healthcare cost of diabeles complications
has topped £6 billion. However, Ihe figures
showed that front-loaded investment - such
as in diabeles technology- saves money
further down the line. This adds a clear
economic argument to priorttise prevention.
support after diagnosis, and annuaj checks
for everyone IDiing wtth diabetes.
A rea watershed moment for us this year was
the start of our work lo raise awareness of the
stigma associated with diabetes. This rea

li
gained momentum when we invited peop18
with diabetes to send us their day-to-day
experiences of stigma. We were inundated
with stories, and shocked by what they
revealed. We'd expected to be lackling
issues around public opinion and health
system bias, which we will, but people told
us that stigma from friends and fami￿ hurts
the most and is widespread.
Th8S8 insights shaped 'lf You Knew,, our first
stigma campaign, and informed a session at
Ihe Diabetes UK Professional Conference,
where we started the conversation about
sligma and bias with heahhcare workers
and researchers.
We're totalty committed to the wotk in this
area because we ￿lIeVe rt's critical to the
future of diabetes care. Enlrenched stigma and
misconceptions have held diabetes back as a
heatthcare and research priority. Shame and
guilt are holding p￿pIe back from living life to
Ihe ftjllest. It has to stop, and we won't stop
until tt does.
I didn't realise how much
my sister's family judged me
until they came round, and
told me I should walk more.
Finalw, we want to send a huge Ihank you
to the whole diabetes community who work
phenomenalty hard year in, year out. Reading
Ihis report. people should f￿1 really proud of
what's been achieved together and excited
about what we'll do next to realise our ambition
of a wodd where diabetes will do no harm.
My family will say, 'do you have
to do that right now,, when my
insulin alarm goes off.

WE'RE FIGHTING FOR A
WORLD WHERE DIABETES
CAN DO NO HARM
How we're getting there
We're listening to and working with people
living with diabetes, healthcare professionals,
researchers and many others to drive change.
e're developing, delivering and championing
the most effective ways for people to manage
their diabetes, or their risk of type 2, so they
can live more confident lives.
e're building a strong community of support
that finds and shares the knowledge needed
to fight diabetes.

We are Diabetes UK and it's OUT mission to
tackle diabetes, day in and day out, until it can
do no harm. It's why we campaign for better
care, give support in times of need and fund
ground-breaking research into new treatments
and cures. Diabetes doesn't stop, so neither do we.

A GENERATION
TO END THE HARM
Our strategy is focused on curing and
preventing diabetes, as well as helping
people to live well and longer with the
condition. We want to end the harm of
diabetes within a generation.
What we're aiming to achieve
To do this we are focusing our efforts on working towards Ambitions in
the key areas that people with and at risk of diabetes tell us are important
to them. These are:
Ensuring more people newly
diagnosed with diabetes get the
support to live well with diabetes.
Delivering the ground-breaking
Type 1 Diabetes Grand
Challenge, to bring us closer
to new treatments and a cure.
Ensuring more people with diabetes
get the essential care they need.
Delivering our Together Type 1
programme for all 11-25 year-
olds with type 1 diabetes.
Stemming the rise in type 2
diabetes and improving support for
those at greater risk.
Tackling inequality in diabetes
care and outcomes.
Tackling the stigma of diabetes and
the discrimination it can bring.

OUR
IMPACT
ATA
GLANCE
OVER12,000
people were recruiled into
dinical trkqls and studies
fvnded by us.
OVER 20,000 1
new users registered for
Learning Zone, taking the
total to over 190,000.
Together, we changed
lives in 2024. Here
are some highlights.
563,000
people reached through our
World Diabetes Day campaign,
and over 250 stories from
p￿pIe with lived experience.
OVER131,000
AN ADDITIONAL
contacts requesting help and
information through our Cuslomer
Care Centre. We aiso had over
574,000 forum visrtors.
£392,000
was secured for diabetes research
through worting in partnership.
£4 MILLION
OVER £1 MILLION
invested into 17 new research pro1￿lS
exploring all types of diabetes and tts
complications, bringing the total value of
our active grants to over £45 million.
committed to new research into beta
ell therapies for people with type 1
diabetes, through the Type 1 Diabetes
Grand Challenge partnership.
10

99
people living with diabetes
sat on committees and
panels to help us make
decisions about our research.
OVER 7,000
healthcare professionals signed
up to our CPD e-learning platform
in 2024, bringing total number of
registered learners to over 20,000.
, 3804
871.
of people using Learning Zone
have said that it has helped
improve their confidence in
managing their diabetes.
OVER 349,000
OVER 300
people completed our Know
Your Risk tool to find their risk
of developing type 2 diabetes.
new research articles in
academic publications
acknowledged our funding.
321.
OVER 500
of people who completed NHS England's
Path to Remission programrne, which
we campaigned for and was informed by
Diabetes UK fvnded researGh, put their
type 2 diabetes into remission
experts from over 100 institutions
worked on Diabetes UK-funded
projects to improve diabetes care
and gel us closer to preventing
and curing the condition.

FIGHTING
STIGMA
Breaking new ground
in research
Stigma ifTr diabetes has been largely
overlooked, but addressing it require8
understanding its roots and impacls. To lead
the way. we funded two pioneering studies.
Professor Nick Oliver at Imperial College
London is investigating how stigma around
type 1 diabetes develops and evolves,
providing insights lo shape strategies
that miligate its harm. Meanwhile.
Professor Angus Forbes and Dr Rita Forde
at King s College London are foGused on
gestational diabetes, developing tools to
chalenge miscon￿ptIOnS and educate
healthcare professionals and communities.
People living with or
at risk of diabetes face
stigma that harms their
health and wellbeing.
We envision a world
where no one encounters
discrimination or
judgement due to
diabetes. Over the past
year, we've deepened
our understanding
and strengthened
our commitment
to confronting this
persistent issue.
We have also supported research
into the muttIfa￿1ed causes of type 2
diabetes. These findings will not only
advance treatments but also chalenge the
misconceptions fudling stigma.
By uncovering ihe origins of stigma and
creating tools lo combat it, we aim to
build a wodd where people with diabetes
feel empowered. understood, and free
from judgement.
Our aim:
This year we learnt:
We know that diabetes
stigma hinders
progress,. tackling it
now is vital to create
lasting systemic change
for everyone affected.
We will remain open to conversations about stigma,
recognising its challenges. while addressing
potential resistance from some healthcare
professionals to acknowledge it as an issue, we
must work in partnership to ensure we have a joint
objeGtive to reduGing harm from diabetes.
12

Guided by lived
experiences and
addressing cultural
misconceptions
I've faced countless
unkind comments over the years
from classmates. colleagues, and
even healthcare Professionals.
So when Diabetes UK set out to
tackle stigma, I knew I had to
be involved. Helping to shape a
vision for change was emotional,
but I'm proud to have contributed
to work that will educate,
challenge mindsets, and improve
life for people with diabetes.
Christine. who has type 1 diabetes.
provided invaluable lived experience to
help produce our stigma resource for
Wodd Diabeles Day.
99
Our approach is shaped by those most
affecled. In June 2024, we established a
group of 18 individuals with lived experience
of diabetes. They meet regularly, guidirvJ
our initiatives, including refining our 2025
plans and shaping our Wodd Diabetes Day
campaign. Their insights are iniegral to our
direction and success.
To tackle stigma in underrepresented
groups, we undertook research lo explore
the unique experiences of people from
Black African, Black Caribbean, and
South Asian backgrounds. The findings
revealed entrenched beliefs passed through
generations, making stigma particularty
challenging to address. For instance,
individuals are often expected to hide thar
diagnosis from extended family, and despite
diabetes being viewed as inevitable, blan
and shame persist.
allows us to tailor support and information
more effeclively, ensuring culturally relevant
and impacfftil messaging.
Together, through understanding, action,
and collaboration. we are building a future
free from d￿beteS stigma - a future where
everyone affecled by diabeles can thrive
wrthout judgement.
Language also plays a crucial role., lor
example, some participants of Black African
descent preferred the lerm 'conlrolling"
diabetes over "managing. it. This research

TACKLING
DIABETES-
RELATED
INEQUALITY
Ensuring young
people have access to
diabetes tech
During Diabetes Week, the North of
England team and NHS England Northwest
hosted the third annual Northwest
Children and Young People s Technology
Conference, led entirely by inspiring
Young Leaders. They celebrated strides in
reducing inequalities in diabetes technology
access. with 91 Yo of children with type 1
diabetes using continuous glucose
monitors and 50Vo Utilising hybrid closed-
loop technology.
Gracie, 7. opened with a heartfelt video
message, setting the lone for a day
I￿used on real-life impacts. Young Leaders
Diabetes does not affect
everyone equally. Ethnicity,
location, and income can all
influence a person's risk of
developing type 2 diabetes,
the care they receive, and
their long-term outcomes.
Tackling these inequalities
is at the heart of our work.
Our aim:
Grow and act on our understanding of
inequality in diabetes.
This yeaT we learnt:
Equality data collection at Diabetes UK
is limited, however, colleagues aspire to
improve but lack confidence. We have used
2024 to share best practices internally and
externally to enhance understanding and
drive meaningful change.
14

shared powerful stories- including Aaron's
story, which underscored the need for
integrated diabetes and psychological care.
Interactive sessions spotlighted underserved
communities, while presentations showcased
technology's transformative impact.
This is a big step in the right
direction. We need more
diabetes researchers from
Black British backgrounds -
they will be in a better position
to focus on issues relevant
to their own communities
and the end result of their
research will provide a
better understanding of
the most effective care for
underrepresented groups.
The Young Leaders, contribulions resonated
deeply, securing further NHS England
involvement and reinforcing their mission..
amplifying yOLJng voices and shaping the
future of diabeles care.
Addressing inequality
in Northern Ireland
Nana, as a member of our Diabetes
Inclusive Communities Engagement
Group, is hopeful the Black Leaders
scheme will help make diabetes
research more inclusive.
During Diabetes Week 2024. we launched
the Western Diabetes Group in Northern
Ireland, responding to slark disparities in
the Western Tnjst locdity. This region faces
significant challenges. with 24Vo of residents
living in relative poverty compared to the
nationa average of 17Yo. Of the 300,CKJO
residents, 17,5Ct) live with diabetes, and
11,000 have prediabetes. The group -
comprising statutory bodies, community
represenlalives, researchers, and people with
lived experience- aims to raise awareness,
deliver prevention programmes and improve
diabetes management in the region,
99
Increasing
representation
in research
Black researchers remain underrepresented
in the UKS diabetes research community.
In 2024, we launched the first UK funding
schemes to support aspiring Black students in
pursuing careers in diabeles research. These
initiatives provide financial support, mentorship
and skill development to ensure researchers
from underrepresented backgrounds thrive.
By increasing representation in the diabetes
research community, we hope to unlock
new ideas and insights that can address
inequalities in diabetes care, particularly
for Black African and African Caribbean
communities. We also hope it will encourage
grealer involvement of Black people affected
by diabetes in research. bringing previously
unheard VO￿ to the forefront.
Diabetes UK is committed to inspiring
fLrture generations from underrepresented
backgrounds to join the fight against diabetes
Ihrough research.
15

PREVENTING TYPE 2
DIABETES
Type 2 diabetes is caused
by a combination of
genetics, age, body weight
and how body fat is
stored. Our environment
significantly impacts
health and type 2 diabetes
risk. At Diabetes UK, we
aim to shape policies for
healthier environments
and support high-risk
individuals including
those with prediabetes or
gestational diabetes, to
reduce their risk.
Our aim:
Fewer people will get type 2
and gestational diabetes.
This year
we learnt:
Our Continuing Professional
Development ICPDI platfonn
for healthcare professionals
has added new content,
including mini-modules and
webinars to improve the
learner experience.
r's
16

Reversing the trend -
reducing type 2 diabetes
in young people
prevention services. A campaign amplified
the initiative online, achieving 648,283 social
media impressions.
Crucial￿, 101 pwple were urgently referred to
th&r GPS following test results, highlighting the
pr(oramme s life-changing potentid.
In Type 2 Prevention Week in May we took
our 'Fleverse the Trend, report to Partiamenl.
calling for government action to address Ihe
alarming rise in the number of people under
40 developing type 2 diabetes.
I like the traffic light for patients,
it is clear and simple... to bridge
the gap and help stop these
patients slipping through the net.
A diabetes specialist midwife in Bristol
congratulates us for the effectiveness of
our easy-to-use traffic light tool.
We held a padiamentary reception centred
around stories from people living wilh
diabetes, attended by around 30 MPS,
including the Ihen Minisler for Public Health.
Andrew Stephenson.
Significant awareness of the need to do
more to prevent type 2 diabetes was raised,
with 56 headlines in national print and online
media coverage, reaching more than 120
million people. A key highlight was The
Guardian front page story.. "Aiami over big
increase in under-40s with diabeles" which
was discussed on 88C Breakfast.
Improving
women's health
A pilot in our Soulh West and South Central
region introduced a 'traffic light tCx)I' to
improve follow-up care for women with
gestational diabetes, reducing their risk of
lype 2 diabetes. The lool assigns a red, amber,
or green rating based on tests after pregnancy,
prompting engagement between women and
primary care leams for ongoing support and
Diabetes Prevention Programme referrals.
Partnering for
community impact
With £25,000 funding from NHS England,
our Midlands & East team launched a
diabetes prevention and awareness inttiative
in partnership with medical devices and
healthcare company Abboll. From May lo
July, a health bus in Tesco car parks offered
health Checks and tests in areas of
deprwation and diversity. More than 650
people were tested.. 60.6Yo We￿ found to
have high blood pressure, 8.8Yo non-diabetic
hypoglycaemia, and 9.8Yo type 2 diabeles.
Another 2.mo people received leaflets to
support self-management and access kKal
One GP practice using the tool recalled
12 out of 18 high-risk women, and referrals
to the Diabetes Prevention Programme rose
from 20 10 120 within six monlhs.
The Midlands & East team hosted the 131h
annual Diabetes in Pregnancy UK Conference,
drawing 8(K) delegales from the UK, Ireland,
USA. Palostan. and beyond. Estimated to
impact over 15,000 diabetes-in-pregnancy
cases annually, the event has drwen
awareness and best practices while elevating
gestational diabetes on the NHS agenda. In
Ihe post-evaluation suNey, 88Yo agreed Ihey
now f&1 mre knowledgeable about diabetes
in pr￿nancy, and 80 /0 agreed they now feel
more confident to speak to patients about their
diabetes in pregnancy.
17

DRIVING TOWARDS
A CURE FOR TYPE1
TYPE I
DIABETES
DIABETES D....
CHALLENGE
Since its launch in
2022, the Type l Diabetes
Grand Challenge has
invested over £23 million
in 19 groundbreaking
research projects, uniting
161 experts from 47
institutions across eight
countries in pursuit
of better treatments
and a cure for type I
diabetes. Together,
the global Grand
Challenge community
is harnessing expertise,
innovation, and lived
experience to tackle the
toughest challenges in
type I, bringing hope
to millions.
The Grand Challenge is
funded by the Steve Morgan
Foundation. We thank
the incredible generosity,
ambition and support of
Steve and Sally Morgan.
FOUNDATION
OUT aim:
To accelerate the development
of new treatments and a cure for
type 1 diabetes.
This year we learnt:
Our inaugural Grand Challenge
Symposium, which brought together
over 100 researchers and individLbals
with lived experience of type 1
diabetes, highlighted the power of a
shared ambition to spark new ideas
that can accelerate progress for
those affected by the condition.
18

Innovation at the heart
of the Grand Challenge
believe will be most beneficial. Collaboration
is embeddeol al every stage with people with
type 1 supporting and influencing funding
decisions, and the design, management and
dissemination of the research projects. Some
co-lead pro1￿lS as grant co-applicants,
direclly contribuling to the groundbreaking
wo￿. A p￿r support networf( has been
established lo bridge Ihe research and lived
experience communities.
In 2024, the race towards a cure picked
up pace with £1 .1 million allocated to three
pioneering beta cell Iherapy projects. These
cutting-edge studies are exploring microRNAs
(recently recognised with a Nobel Prize in
Physiology and Medicine) in beta cell suNival,
if insulin-producing brain cells can help in the
development of immune-resistant Iherapies,
and immune-evading Ireatmenls inspired
by tick salwa. Focused on replacing insulin-
producing cells and hatting immune attacks.
these projects aim to eliminate the need for
insulin injections and immunosuppressive
drugs, offering transformative hope for millions.
The collectwe effort of people with type 1
and researchers is the lifeblood of the Grand
Challenge. essenlial for translating research
inlo the clinic as quickly as possible.
99
Amplifying
lived experience
My hope for the future
is a cure. It would be amazing
if we can find a solution
where people with type I don't
have to rely on technology
or insulin. Something that
makes their lives easier.
At the heart of Ihe Type 1 Oiabetes Grand
Challenge is the community itself - 29
individuals living wilh type 1 diabetes are using
their expertise, gained through years ol living
with the condition, lo shape the research and
ensure tt meets rea-world n&ds.
A￿Ella. whose daughter has type 1
diabetes, is hopeful we can find a
solution where we don't have to re
on technology.
These experts by experience help identify
priority areas for funding, ensuring that
research aligns wtth the treatments Ihey
19

SUPPORTING
NEWLY
DIAGNOSED
PEOPLE
Absolutely fabulous. As I
am very new to addressing
diabetes, I have found it both
informative and supportive.
As a vegetarian I was
surprised with the references
to a meat-free diet.
Feedback on our shop for our revised
'Your guide to type 2 diabeles,
Our aim:
More people will live better and more
confident lives with diabetes, free from
discrimination.
Each year, on average,
roughly 250,000 people
in England Wales are
diagnosed with type 2
diabetes. We are
continuing to enhance
our support to reach
more individuals at
this key moment of
diagnosis, guiding them
towards remission, and
empowering them. By
doing so, we can help
to boost confidence and
create the foundations
for support throughout
their time with diabetes.
This year we learnt:
A lack of unified health service pathways
for new type 2 diagnoses complicates
influencing efforts. Work is underway to
improve coordination, ownership, and
partnerships with governments and trusts.
20

Support through
partnerships
Growing
remission support
We're proud of our partnerships which
support people to better understand all types
of diabetes. Thanks to our partnership wtth
Tesco, Let's Talk-trained pharmacists are
available in the communty to provide advice
and support lo people Iwing wrth or at risk
of type 2 diabetes, and our joint recipes are
an accessible source of healthy. affordable
mealtime inspiration.
We are proud that the findings of our
innovative DIRECT research programme
have led to the development of the NHS
England Type 2 Diabetes Path to Remission
Programme. Our research and influence have
signfficantly expanded the programme and this
joinl iniliative betw&n us and NHS England
is now available in 42 loca health areas
across England, doubling ils capacity from
last year. Eligible patienls can now access this
programme in every part of England.
Thanks to our partnership with Slimming
World, we have been able lo support people
to make informed choices and challenge
misconceptions through sustainable and
healthy changes, including tailored recipes
and resources. Our Clinical Team have also
delivered Diabetes Education Sessions to
key Slimming World staff members which
are designed lo further their knowledge and
understanding of all types of diabetes.
As access to remission grows, we created our
Remission Information and Support Services
IRISS) to raise awareness and support for
Ihose with type 2 diabetes on Iheir remission
journey. RISS includes a Remission Forum
for peer support, a Remission Hub on the
website for infomalion. and a 45-minule
Remission Course on our Learning Zone
e-learning platform. Over its one-year lifecycle
ending in May, the Forum saw over 1,200
new posts. Surveys revealed users sought
detailed information and inspirational support.
On Learning Zone, 92% of participants felt
more knowledgeable about type 2 diabetes
remission after compleling the course.
Expanding support
through Live Well Hubs
in Northern Ireland
In Northern Ireland, we launched two
additional Live Well Hubs, increasing the
total to five as part of a five-year project
funded by the National Lottery Community
Fund. With neady 115,000 people living wtth
diabetes and 73,500 more diagnosed with
prediabetes, these hubs provide eSs￿bIlal,
accessible support.
Launching an updated
guide to type 2 diabetes
We rdaunched 'Your guide to type 2
diabetes,, offering updated, user-centred
content informed by people with diabetes and
healthcare professionals. Available in versions
for England, Scotland, Wales and Northern
Ireland, our guide emphasises emotional
support and practicd tools.
Live Well Hubs offer a one-stop shop
where individuals at risk of, or Iwing with,
diabetes can connect wf(h local healthcare
professionals in a supportive, non-clinical
setting. Participants can access lailored
advice on managing their condition,
understanding their risks, and improving
emotional wellbeing. The hubs also share key
insights on diabetes care and breaking the
stigma surrounding the condition.
Redesigned to be shorter and more
aC￿Ssible, our guide addresses Ihe emotional
journey of a diagnosis while offering practical
steps for coping and achieving remission.
21

IMPROVING '.,,,,,,,,,,:.,,
DIABETES
CARE
key to improving health
outcomes, reducing
mortality and achieving
treatment targets.
We prioritise strong
leadership, an equipped
workforce, effective data
use and integrated care
within health systems.
Making diabetes
a political priority
The 2024 General Election and the
formation of a new UK government
marked key moments in a pivolal year for
our campaigning and advocacy efforts to
improve access to essential diabetes care.
Our policy work is highlighting
to decision-makers that real
change is possible, to both
transform the lives of people
with diabetes for the better and
reduce pressures on the NHS.
In June, we commissioned research from
the York Health Economics Consortium,
published in Diabetic Medicine Journal, lo
emphasise the seriousness of diabetes to
political and NHS decision-makers.
This research provided updated estimates
of the current and fulure costs of diabeles
to the NHS and UK ￿OnOmy.11 highlighted
the devastaling and largely prevenlable
complications of diabetes, which cost the
UK healthcare syslem £6.2 billion annually,
and showcased the significant opwrtunity
for the new government to transform Iwes
through greater focus on eaty diabetes care
and suppori.
OUT aim:
More people will get the quality
of care they need lo manage
their diabetes.
This year we learnt:
Feedback from healthcare
professionals highlights that the
Why Diabetes Check-ups Matter-
Easy Read is popular and valuable
with target audiences. However,
they also suggest reconsidering
the fomiat because limited.
digital-only resources may not be
inclusive for all groups.
Our campaigners played a vital role, sending
nearly 7,000 emails to 2.750 padiamentary
candidates across the four nations, urging
them to champion diabetes. After the
eleclion, nearly 2,000 emails reached
594 of 650 MPS, laying the foundation
for impactful engagement.
22

One-stop-shop
for annual checks
This kind of one-stop
shop is invaluable for
people with diabetes living in
areas like mine who often cannot
get to appointments further afield
due to lack of available transport
and finances. We are all very
passionate about diabetes care
and helping deliver high-quality
care for our patients. Especially
for a condition like diabetes. that
is often complex and difficult to
manage and treat.
Clinical pharmacisl Rob sees new ways
of reaching as many people with diabetes
as vrta.
99
To address rural isolation and healthcare
disparities, we partnered with Cornwall
Integrated Care Board to piOn￿r diabeles
super clinics. These one-stop sessions
offered all nine essential care processes
in a single 30-minute appoinlment at
local practices.
Held outside regular surgery hours, the
clinics served nearly 300 individuals, saving
significant appointment time and reducing
health inequalities for those less able lo
travel lo appointments. Oelivered by a
Mu￿1-agencY team, the clinics identified
urgent referrals and provided social
prescribing links to ruralty isolated, lower
income and working age populations.
This innovative model has gained national
interest, wrth plans to expand in 2025.
Addressing systemic
health inequalities
We partnered with the Black Men's
Consortium to examine the policies,
bureaucracies and power struCtU￿S within
Ihe diabetes system that help shape the
experiences of those living with the diabetes.
Clinical Champions from our healthcare
professional leadership programme identified
areas for improvemenl and witnessed how
addressing inequality could Iransfomi health
outcomes. Champions were encouraged to
embrace systems leadership over 'heroic
leadership, focusing on diverse perspectives
and shared to drive meaningful change.
Subsequent sessions delved into power
dynamics and stakeholder engagement,
equipping Champions with a d&per
understanding of complex syslemic
challenges. Clinical Champions will use
Ihe skills developed through this and olher
aspects of the programme vwthin their
health systems to bring about more systemic
change to improve Ggre.
23

TOGETHER TYPE I
EMPOWERING YOUNG
PEOPLE WITH TYPE1
Living with type I diabetes can be challenging
frustrating, isolating, and overwhelming. That
is why Together Type l (TTI) exists: to create a
supportive community for 11 to 25-year-olds living
with type I diabetes. We connect, share, and thrive
together, because no one should face diabetes alone.
Together Type l is funded by the kind generosity
of the Steve Morgan Foundation. gtevefvgw
FOUNDA TION
24

Supporting wellbeing
and awareness
Measuring impact
We've captured the transformative impact
ofTt1 through a new report and video,
highlighting how young people are shaping
the future of diabetes care. From advocating
for better hearthcare to improving clinical
environtrEnts. their slories reflect real change.
Partnering wilh an evauation consultant, we
developed an evidence-based framework
lo assess the programme's effectiveness,
culminaling in the Stories of Change report
and video.
Our Th1 Youth Teams have introduced the
Tr& of Life programme, a one-day wellbeing
initiative designed to help young people
reflect on Iheir diabetes journey. Guided by
healthcare professionals, participants explore
their experiences through the metaphor of a
tree
its rools, branches, and the stO￿S
tt endures. This programme has already
launched in English and Welsh regions,
offering valuable tools for self-refleclion
and resilience.
Together Type 1 is more than a community
it is a movement empowering young people lo
shape a belter future for everyone living with
type 1 diabetes.
We are also wor￿ng with schools to raise
awareness and provide support. For
example, our Southwest and South Centrd
teams delivered a live school assembty from
their TV studio, reaching over 2.200 pupils
and 88 classes. The session covered the 4Ts
of diabetes, busted myths, and educated
students about life with type 1 diabetes.
The highlight of being a
Young Leader has been the
sense of community that
we have. We are people
from all backgrounds, but
we all share the fact that
we are diabetic or have
some sort of connection
to diabetes. I'm proud to
be able to be a part of this
incredible movement that
empowers so many people.
Calum, a Together Type 1 Young
Leader, celebrates the empowering
effects and achievements of
Together Type 1.
Amplifying
young voices
Empowering young people to share their
experiences is al the heart of Th1 . In 2024,
seven Young Leaders represented us at
the Diabetes UK Professionals Conference.
They engaged heallhcare professionals
through Intetviews, panel discussions, and
co-facilitating sessions, ensuring ihat youth
voices influenced key conversations. These
leaders also presented their insights lo the
Steve Morgan Foundation and Diabetes
UK'S Executwe Team, drwing change at the
highest levels.
Our aim:
This year we learnt:
The Together Type 1 programme
supports 11-25-year-olds living
with type 1 diabetes offering
community, skills, advocacy,
and improved diabetes care.
We involved young people in developing the
Digibete app, recognising the importance of
authentic engagement, though creating a new
digital space is time-intensive and requires
working within external partners, capacity.
25

ADVANCING
OUR AMBITIONS F_,
THROUGH
RESEARCH
Every improvement
in diabetes care, every
step toward preventing
and curing diabetes,
begins with research.
That's why in 2024 we
invested £4 million into
17 new projects, bringing
the total value of our
active grants to over
£45 million.
and stigma, prevent and treat diabeles
distress, develop better treatments for
type 3c diabetes, and support younger
people wrth type 2 diabetes.
With over 5(X) researchers from 100
instrtutions working on 123 Diabetes UK-
The impact of our research this year has been
funded projects in 2024, we're committed
remarkable. From screening 20,000 children
lo ensuring thal every penny invested in
for their risk of developing type 1 diabetes
research delivers maximum benefits for people
and helping thousands of people wilh type 2
wilh or at risk of diabetes. Supporting the
diabetes go into remission to uncovering
UK s brightest diabetes researchers, both
new ways lo tackle retinopathy, the results
loday s leaders and tomorrow's innovators,
are transforming lives. Looking ahead. we're
remans a top priority. This year, we're proud
excited about the potential of the new projects lo have launched two new pioneering funding
we've funded this year. These include those
schemes to address the low representation of
that aim lo advance beta cell therapies for
Black heritage researchers in the UK diabetes
type 1 diabetes, tackle health inequaty
research commLJnty. We've ￿s0 continued to
26

C8ITLIW.8
We work to make
sure the research we
fund has the greatest
possible benefit for
people with diabetes.
Knowing the most
important priorities of
people with or treating
diabetes helps us direct
funding to where it's
needed most.
prioritise involving people wf(h diabeles
at every stage of the research pro￿sS.
Around 100 people with diabeles srt on
our research committees and panels.
Their views inform our funding decisions.
and how our research is designed,
delivered and disseminated.
In diabetes research, it's often the
small, steady steps that pave the way
for breakthroughs. Each discovery
builds on the last, bringing us closer to
transformative change. Thanks lo the
incredible diabeles research communty
and our generous supporters, step by
step, our research has and will continue lo
make life belter for everyone affected by
diabetes in the UK.
Dr Elizabeth Robertson,
Director of Research and
Clinical at Diabetes UK.
27

28

SUPPORTING PEOPLE
TO LIVE WELL WITH
DIABETES
your Checks Planner. Diabetes MOT and
the Check In tcol. We will be adding further
diabetes education content throughout 2025,
and Ic¥)king to collaborate with colleagues
lo signpost to other products, services and
campaigns across the charity.
In 2024, we continued to
deliver outstanding and
vital services to people
with diabetes as part of our
universal offer. We used
our expertise, knowledge
and understanding to
ensure you can rely on us
when you need the best
information to manage
your diabetes or to support
others who need that
valuable guidance.
It's good to talk
The highly trained advisors on our dedicaled
diabetes Helpline offered support and
information by phone. email. webchat, and
social media, ensuring people could reach the
Helpline however worked best for them. The
thr￿ biggest areas we were contacted about
were healthy eating, physical activity, insulin,
mediCat￿ns, and day-lo-day management
of diabeles. Our Online Community Forum
continued lo grow with over 4,500 new
members joining. New volunt*r hosts and
moderalors joined the team and gave their
precious spare time lo welcome new members
and supporl the moderation of the over
S¥),(KK) posts shared by members.
Learning Zone
We successfully launched our new and
improved Learning Zone, the charty's
personalised online diabetes education
service, which helps people undersland
their diabetes and how best to manage it for
them. Learning Zone provides conlent and
support on diabetes care, healthy ealing.
physical activity and emotional wellb&ng, and
everything is tailored based on a person s
type, medication, ethnicity, and much rrK)re.
11 launched wilh a suile of new bitesize Mdeos
and quizzes, four new online courses, and
several new app-style features including
Learning Zone taught me
everything I needed to
know about the basics, as
well as all those things I felt
reluctant to ask about at a
medical appointment.
George, who lives wth type 1
diabetes. tells us how Learning Zone
has helped him understand more
about his condition.
29

WE CAN'T DO IT
WITHOUT YOU
Your contributions to our essential work
Strengthening
partnerships and
driving change
Our partners and supporters are
essential to transforming lives
for those living with or at risk
of diabetes. Their unwavering
commitment has driven another
year of remarkable progress
toward our vision., a world where
diabetes causes no harm.
Reaching the
local community
In November, the Sheffield Diabetes UK Group hosted tha impactful Diabetes and Me event,
attended by 70 people seeking vital diabetes care, Se￿ices, and support. Prof Simon Heller
led an expert panel. while a marketplace showcased local services and a children's wellbeing
session added value.
The Bexley group raised over £2,000 through fundraising events, including supporting
a supporter who planned on running 100-mile in 24 hours. The Bexley Group have also
strengthened ties with Darent Valley Hospital, engaging Trainee Diabetes Ward Champions
and hosting hospital staff talks, further enhancing community support.
30

I've raised just over £9,000 in five
Swim22s. I swam 70 miles and
raised £3,500 in my first Swim22.
Every pound makes a difference.
I was 25 stones when I started
swimming - I'm now 20 stones.
I have gained so much -
a sense of purpose, self-respect.
It's helped my mental health.
And importantly, my diabetes is
mostly under control. I still swim
it's part of who I am now.
q_
Swim22 fundraiser Archie tells us about
how much money he has raised to
support our vital work and how much
swimming has improved his life - both
mentally and physically.
Legacy Giving
Campaign Success
Through these
partnerships and
innovative work, we
are transforming lives
and building a healthier
future for people
affected by diabetes.
Our'A World Without Diabeles, legacy TV campaign
reached millions of people and we're so thankful to the
thousands of supporters of this campaign who have
enquired about leaving a gift in their Will. At our annual
stewardship event, hosted by CEO Colette Marshall, we
celebrated the profound impact of these gifts, inspiring
continued support for a future without diabetes.
31

WE CAN'T DO IT
WITHOUT YOU
Partners who share our passion
Our partners are vital in helping
us achieve our shared vision of
a world where diabetes can do
no harm.
We have big ambitions, and we couldn't
do it without the continued support and
commitment of our partners. Working together,
we've made huge steps forward this year, in
essential care for all, prevention of type 2, and
supporting those newly diagnosed.
We thank all partners who share our
passion for your ongoing support,
without which we couldn't do this
vital work.
Steve Morgan Foundation
Thanks to the unprecedented £50 million pledge
from the Sleve Morgan Foundation in 2022 and our
partnership with Breakthrough T1 D. the Type 1 Diabetes
Grand Challenge research programme continues to
thrtve. Building on last years progress. over £4.8 million
has been committed in 2024 across the programme's
thr￿ research streams. launching 10 new projects.
Of this funding, Diabeles UK has allocated over £1 .1
million to advance research into beta cell therapies.
Next
Next once again kindly chose
us as beneficiaries of their
Charity Christmas cards. with
a portion of funds supporting
our life-changing worl<.
32

Tesco
We renewed our Health Charity Partnership wtth Tesco, Brrtish Heart
Foundation and Can￿r Research UK through lo March 2027. Since
2018, we have b*n working together to tackle the nation s biggest
health challenges and inspire. empower and support Tesco colleagues,
customers and their families to Iwe healthier lives. The partnership has
b&n recognised as the mst admired charity partnership. raising over
£32 million for the chanties since its inception. We're proud of our
joint work supporting people living with and at risk of type 2 diabetes
through Tesco pharmacies, our Colla￿ratIon on healthy and affordable
recipe conlent on Tesco Rea Food, and our 2024 summer campaign
which saw us working with Tesco to provide advice, recipes, and tips
to support families to eat well during the summer holidays.
Slimming World
In 2024, we teamed up wilh Slimming World
in a three-year partnership to work together
and share expertise on weight loss, healthy
eating and diabetes. In our first year, we
reviewed all Slimming World's materials
where diabetes was mentioned, and
updated it where required, to ensure the best
possible fit and information for people living
with diabetes. On top of this, we created 24
tasty new recipes for members to try.
We also ran Diabetes Education Sessions
with Slimming World staff, designed to
increase their knowledge and underslanding
of diabetes. We're very much looking
forward to working together in our second
year of partnership and beyond.
Trusts and foundations
The Drapers, Company
The Drapers, Company chose us as its
charity of the year. As part of this support.
Neil Redcliffe, Rej Bhumbra. Piers
Thomas and Richard Winstanley, from The
Drapers, Company. look part in the Four
Nations Bike Ride, a remarkable 1,216km
cycle ride from north to south and across
the four nations. The challenge raised over
£55.000, which will support us in our vital
work, including events for children and
young people living with type 1 diabetes.
Over 100 trusts and foundations supported
us in 2024, funding a range of ambitious
projects to improve the lives of people living
with and at risk of diabetes. They helped to
fund our peer-to-peer support programmes
for young people living with diabetes, our
pioneering research into better treatments
and finding a cure, and supported our
collaboration with the Obesity Alliance as
part of our policy and campaigning work.
33

WE CAN'T DO IT
WITHOUT YOU
Care
arapy
nts
Partners who share our passion
We're proud to have sector-
leading partnerships with
pharmaceutical and medical
technology companies, where
their support helps us to
continue working to improve
the lives of people affected
by diabetes.
We received £1.4 million from pharmaceutical and
medical t8chnology companies in 2024, which includ8d
£485,000 supporting diabetes services and our work
with healthcare professionals and £960.000 for
event sponsorship and advertising.
We developed new relationships
with trusts. foundations. and
corporate partners in 2024,
helping to transform lives and
build healthier futures for people
affected and at risk of diabetes.
Novo Nordisk
We'd like to thank all our partners
for their generous support. and
we look forward to achieving even
more together in 2025.
We're grateful to Novo Nordisk for contributing
funding towards our Clinical Champions
Programme in 2024. This programme aims
to enable healthcare professionals to drive
system-level change, and tackle complex
challenges within diabetes care.
See page 42 for full list.
34

Abbott
Thanks to continued funding from
Abbot. we commissioned further
market research to understand how
diabetes stigma is experienced
by Black British and Caribbean
communities. This research helped
us to gain a better understanding of
diabetes related stigma experienced
by people living with diabetes in these
communities. This growing body of
knowledge will be key in moving our
plans forward in tackling diabetes
stigma in 2025 and beyond.
3 'plk
In 2024, Abbott's Fre8Style Libre wer8
the headline sponsors of our Glasgow,
Bimiingham and London Bridges
Wellness Walks. We're so grateful
to have the support ol Abbott at our
Wellness Walk events, and in 2024 we
hit a huge milestone with our London
Bridges walk having 5,444 walkers. our
biggest number yetl
Lilly UK and Sanofi
Funding from Lilly UK and Sanofi
enabled us to tackle inequality and
stigma through the creation and
production of new, easy-to-read
materials about living with diabetes.
These guides were developed in
partnership with people living with
diabetes, healthcare professionals
and community organisations.
Abbott, Lilly UK, Dexcom
and Boehringer Ingelheim
Thanks to the funding of these partners, we
continued to grow our Continued Professional
Development platform to enable us to educate
healthcare professionals so that they have
the right knowledge and tools to confidently
support people to live well with diabetes.
To further our understanding of
diabetes-related stigma, we began a
review of internal materials to inform
any areas that needed adjusting
internally. We achieved this through
working with focus groups and the
results will help inform the development
of new internal guidelines next year.
The Diabetes UK Clinical Champions
Programme has been developed and
led by Diabetes UK. Novo Nordisk has
provided sponsorship to Diabetes UK to
support the costs associated with running
this programme. Novo Nordisk has had no
influence or involvement in the selectionl
recommendation of delegates, programme
content or arrangements.
We thank Lilly UK and Sanofi for
funding this wort(.
35

WE CAN'T DO IT
WITHOUT YOU
Vital insights from lived experience
We strive to provide the
services that people with
diabetes want and need.
We use our influence to
fight for the things that
really matter to you.
Being part of such a
knowledgeable, passionate,
committed and friendly
group of people who want
to help Diabetes UK achieve
its aims of tackling diabetes
until it can do no harm.
Meeting so many
inspiring people who
really care whether
lay or professional
members.
36

We strive to provide the services that
people with diabetes want and need.
We use our influence to fight for the
things that really matter to you.
Diabetes research can't happen without
the help of people living with the condition.
We involve people affected by diabetes in
every stage of our research funding process
to make sure all our projects address
issues that matter most to them. From
reviewing applications for funding. to helping
researchers understand the day-to-day
realities of life with diabetes, and advising
research teams on the design and delivery
of their projects. Input from people affected
by diabetes helps to make sure that every
project we fund has the best chance of
transforming lives. We strive to provide the
services that people with diabetes want
and need.
To make sure we're getting it right, we
involve people affected by diabetes in all
our work. You'ré the experts by experience
living with the realities of diabetes day in
and day out, $0 who better to help shape
our work and the decisions we make?
So when we say involvement, we really
mean it. We want leadership, staff and
volunteers across Diabetes UK to work
hand in hand to shape the design, delivery
and review of every service and activity.
We want lo ensure that involvement is
meaningful and that it matters. In 2022,
we launched Diabetes Communities
in Action. A vibrant community of over
500 individuals affected by or al risk of
diabetes, their unique insights, knowledge,
and experiences take centre stage to
make positive change happen. It offers
opportunities for anyone affected by
diabetes to get involved in a way that
works for you- picking and choosing
opportunities based on their interests and
in ways that fit into busy lives. Anyone
whose life has been touched by diabetes
or is at risk can join. Your personal
experiences and willingness to contribute
are what we value most.
A more formal way that your voices
influence our work is via our Diabetes
Lived Experience Advisory Committee
IDLEAI. It consisls of up lo 30 volunteers
from across the UK who all have experience
of living with or caring for someone with
diabetes. Members can volunteer for up
to six years and meet regularly with our
Executive Team to discuss our strategy
and long-term projects.
We also have a panel for healthcare
professionals, our Healthcare Professional
Advisory Committee. It's a group of
up to 30 members from a range of healthcare
professions. including psychologists,
pharmacists. dietitians, podiatrists,
practice nurses, consultants and GPS. They
volunteer to bring insights from the frontline
of diabetes treatment and care, to make
sure our work meets the needs of people
living with diabetes and the healthcare
professionals who deliver their care.
For me, it was about
my concerns being
heard and actioned.
I was happy to see the
team discuss solutions.
Examples of feedback from our
annual survey of DLEA members
showing how important the
committee, and lived experience,
is in shaping our work.
37

THANK
You. k-
Our supporters continue
to amaze and inspire us
with the incredible ways
they have fundraised
for us over the past year.
Thank you for continuing
our journey together to
create a world where
diabetes can do no harn].
Without you, our work
quite simply wouldn't
be possible.
Daniel Fairbrother
In 2024. Daniel attempted lo beal
the word record for 'the fastest
marathon carrying a household
appliance Iwhrte goods), at the
London Marathon, for his best
friend Sam, who lives with diabetes.
While training wilh his fridge Tallulah,
police stOPP8d Daniel as they
Ihought he'd stolen herl After an
explanation, Oaniel was released.
Their story spread in the press, with
appearances on B8C, Sky News,
Good Morning Britain and Ihe One
Show lo name a few. Daniel raised
over £12,OLY)- incrediblel
38

Douglas Robertson
The wonderful Douglas took part in
Wellness Walk London Bridges at the end
of September- at the age of 911 He took
the 10 mile walk and the fundrasing in his
stride, raising £600 in memory of his partner
who passed away from diabetic ketoacidosis
IDk<AI. Douglas was our oldest participanl,
but that didn't stop him waking the whole
route without stopping, as he wanted lo share
awareness of DKA to increase knowledge.
Gail Walker
Gail fundraised for us in memory of her late brother, Gary White. Gail raised an
amazing £6,437 back in April. by holding a fundraising nighl marking the first
anniversary ol Gary's passing, and then a bingo event in November raising a
further £2.318. She is a Irue inspiralion as she has put so much into both raising
awareness of diabetes and much needed funds, while going through such a
traumatic time as a family. Gail has pul her heart and soul into whal she does for
our charity, thank you.
Ros
Ros, a 21-year-old content creator,
hosted Build by Build, a creative Minecraft
event raising £3,015 for us. Diagnosed
with type 1 diabeles Iwo years ago, Ros
combined her passion for gaming and
her mission to raise awareness of the
condrtion. Held from 8 10 17 July, the
event inspired a vibrant communty to
support our important cause. Thank you
Ros, lor your crealivity and dedication,
your efforts make a real difference!
39

THANK
You
Scamp and Dude
Huge thank you lo the ongoing support we re￿1ve from Scamp and
Dude and beauty guru Caroline Hironsl They raised a massive £19.570
in 2024 through their Swag Bag for Purpose campaign. donaling
funds from each bag sold to Diabetes UK. Caroline chose to support
us in honour of her husband who was diagnosed with type 1 diabetes,
designing a Stylish bag ihat SUPFX)rted our cause as welll We couldn't
be more grateful!
Shane Fardon
Shane was diagnosed earfy in 1961 at just 7-months
old. At the time. his parents knew nothing about
diabetes and turned to us for support. Throughout
his life. Shane was fiercely committed to Diabetes UK
and the people we support, as a long-term member,
fnend and advocale. Sad￿, Shane passed away in
February and kindly included a gift in his Will to us as
"a gift from our generation to the next". We are
forever grateful for Shane's unwavering support and
extend our heartfelt sympathies to his family.
40

Lisa Sutton and her
husband Marcus
Q'GRQIIS
Lisa was diagnosed with type 1
diabetes in 2023, at age 54, following a
routine GP fitness check. Her diagnosis
inspired Lisa and Marcus to lake on
the challenge of waiking from Land's
End to John O'Groats to fundraise and
raise awareness of the importance
of booking that overdue GP check.
They walked 1,114.7 miles in 79
days, raising an incredible £6,4191
Rasing awareness, challing with many
people en route and featuring on local
BBC News and the 'WE ARE T1 D
PODCAST,, they are truly amazing
ambassadorsl
NEW YORK sL•v.~
Kirstin Cushnie
In JUW 2022. Kirstin's daughter
Isla was diagnosed wilh type 1
diabeles and it came as a massive
shock. Kirstin went on to take part
in Swim22 2024 to raise awareness,
and to fundraise towards finding
a cure. When nearing her original
distance of 22 miles, Kirstin's
page totd had far exceeded her
expectations, so she went on to
omplete the full 44 milesl A huge
thank you Kirstin for raising an
amazing £1,269.
41

THANK
You
Individuals
We'd like to thank our dedicated
and committed philanthropists
and thelr families, members of
our Banting Circle and Reith
Lawrence Circle, who generously
support us each year.
Kip and Alison Bertram
Shaun and Jennie Bowler
Mr Donakj Burt
Mr David Duponl
Mr Bryan Jenkins
Mr and Mrs Trevor and Evie Pitman
Mike and Angle Rutherford
David and Chnstine Thorp
Mr Paul Plewman
Mr Graeme Clark
Jane and Tony Smilh
Together th8y hav8 join8d forc8S
to create a better life lor people
with and at risk of diabetes. We
couldn't do il without you, thank
you. We couldn't achieve the
incredible things we do, wrthout your
consistent and dedicated support.
Abboll
AmarTn UK
Astrazeneca UK Ltd
Boehringer Ingelheim Limited
Dexcom
Eli ￿1
Next PLC
Novo Nordisk Ltd
Places for People
Sanofi UK
Slimming Wodd
Tesco
The Drapers. Company
Th8 Insurance Surgery
Xpert Workwear
Corporate
partners
42

Trusts and foundations
AN McKechnie Foundation
Apex Fund & Corporate SeNices (UK) Ltd
Cancer Research UK
Catteralls Solicitors
Cecil Pilkington Charitable Trusl
Colton Trust Ltd
Genesys Legacy Project Lld
Hospital Saturday Fund
Lidbury Family Trust
Lloyds Bank Private Banking
Ludlow Trust Company Ltd
Masonic Charitable Foundalion
Moondance Foundalion
Mukul Madhav Foundation UK
Pilkington Charities, Fund
ShareGift
Steve Morgan Foundation
The Access Foundation
The ALLIANCE and Mental Health Foundation
The Corton Hill Trust
The Foster Wood Foundation
The Joseph & Lena Randall Charilable Trust
The Nationd Lottery Communty Fund
Northern Ireland
The RS Macdonald Charitable Trust
The Second Joseph Aaron
Littman Foundation
The Simon Gibson Charitable Trust
Tarrisse MLJrphy Foundation
The Johnson Family Trust
Regional and national partner organisations
All volunteers, fundraisers and supporters
Aclion Mental Health
Age UK
Aware
Bedford, Luton, Milton Keynes, Bsol,
and Mid & South Essex ICB
Callaloo Club Waltham Forest
Cardiff Council
Connected Voices
Faizan e Islam Mosque
Inverclyde Health and Social Care Partnership
Leyton Orient Trust
Muhicultural Network Wales
NACRO Wales
National Lottery Community Fund
NHS England Midlands and East of England
NHS Scotland and associated partnets
Natural England
Northern Ireland Ambulance Service
North West Children & Young People
Transformation Programme, NHS England
One You Kent
Richmond and Wandsworth Councils
Rolherham United Football Club
Scottish Diabetes Group
Scottish Professional Football League Trust
Somerset and Gloucestershire NHS Diabetes
Prevention Programme providers
South Yorkshire ICB
St Michael's Hospital, Bristol
Turning Heads
Unwersity of Oxford Centre for Research
Equity- Nl Partnership
Valley Veterans
Western Diabetes Group
43

LOOKING AHEAD TO
2025
Improving
diabetes care
Our aim is to improve care for people
wrth diabetes by increasing access to
all nine care processes, the foundation
of effective diabetes management. We
will work with national governments to
pnoritise diabetes care and collaborate
with healthcare professionals, whose
support is essenlial to Ihis effort. By
engaging with health systems, we hope
lo drwe meaningful change and improve
access to these prixesses. Additionally,
we will support people with diabetes by
providing resources to enhance their
understanding of the care they need,
empowering thom to advocate for better
care and improved health outcomes.
Supporting all newly
diagnosed people
In 2025, we aim to empower thousands
more people newly diagnosed with
type 2 diabetes by ensuring they receiva
vital support al the right time. By the
end of the year, we will have launched
and promoted a tailored support
journey to provide essential information
and guidan￿ at diagnosis. New
strategic partnerships will enable us
to reach underSe￿ed groups, tackling
health inequalilies head on. We'll Jso
collaborate closely with the NHS and
healthcare professionals to encourage
direct referras, ensuring more people
benefil from our support when they
need it most.
44

We have ambitious plans to make a real difference
to diabetes care and to challenge the narrative
around diabetes, tackle inequality and enable
breakthroughs at scale.
In 2025. we're focusing on key areas that people with or at risk of diabetes have told
us are most important to them, and where there is potential for us to have a major
influence. Here we look at some of the vital work we are planning over the year.
Preventing
type 2 diabetes
The Type 2 Diabeles Grand Chdlenge
ams to challenge the research
community lo come together to
accelerate progress in tackling
key questions in type 2 diabetes.
Guided by a steenng group chaired
by Professor Nick Wareham and
including people living with type 2. Ihe
challenge will focus initially on how to
drive innovatwe research lo prevent
diabetes for everyone at risk. We
know type 2 diabetes does not aff￿t
people in the same way. A precision
prevention approach enables the
research community to lind ways to
target populations at high risk, including
those who are underserved by current
prevention programmes. During 2025,
as lived experience shapes the research
ambition to answer the most important
and urgent questions. we will work with
partners to drive this work fotward.
Reducing risk
of type 2 diabetes
We aim to hdp stem the rise of type 2
diabetes by influencing governments
across the UK to tackle our unheathy
l(KxJ environment, and improving
support for people with prediabetes
and women who have had gestalional
diabetes which puts them al higher
risk of developing lype 2 diabetes. We
will continue advocating for stronger
obesty prevention policies, better
access lo treatmenl and support for
people Iwing with obesity, as well as
sustanable type 2 diabetes prevention
programmes across all parts of the
UK. We will provide information and
support for people at an increased risk
of developing type 2 diabetes and
the health professionals involved in
their care.
J57
45

LOOKING AHEAD TO
2025
Tackling diabetes-
related inequality
During 2025, we will be launGhing a
5-year plan to taC￿e diabetes-related
inequality in response to our Tackling
Inequalities Commission. We will focus
on developing internally as an inclusive
organisation, funding and enabling more
inclusive research and calling for action
across the health system to improve
Iwes of people experiencing inequity.
We wll implement our equality, diversty
and inclusion in research strategy and
use our voice externally to highlight and
challenge inequilies. The pilot of a new
Council of community organisations
will strengthen relationships with
undersetwed communities to keep our
work to tackle diabetes health inequity
aligned with the needs of those with
Iwed experience,
Fighting stigma
We aim to ensure that people with or at
rlsk of diabetes no longer face stigma
or discrimination, and that stigma d￿S
not hinder progress in care or research,
We will expand our stigma campagn
community lo engage more people with
diabetes, deliver two major campaign
moments to raise awareness, and
work wf(h healthcare professionals,
decision-makers, and support networks
to challenge stigma. We will develop a
long-term strategy to address diabetes
stigma alongside our manifesto for
change, including securing significant
funding to sustain this work and drive
meaningful change for those affected.
ora
46

We have big plans to make a real difference to
diabetes care and to challenge the narrative
around diabetes, tackle inequality and enable
breakthroughs at scale.
In 2025. we're focusing on key areas that people with or at risk of diabetes have told
us are most important to them, and where there is potential for us to have a major
influence. Here we look at some of the vital work we are planning over the year.
Driving forward
towards a cure for
type I diabetes
In 2025, we aim to make the UK the
global leader in bela cell therapy trials
by launching Ihe Type 1 Diabetes
Cell Therapy Clinical Tnal Network.
To overcome a critical challenge in
beta cell therapy research - the limited
availabilty of bela cells for research
we will facilitate the development of a
reliable suppfy of high-qualty, pre-made
cells for UK scientists. We're also eager
to share findings from our innovative
projecls as they emerge, and lo hosl
our second 8eta Cell Therapy and Root
Causes Symposium that will unite the
Grand Challenge community lo drD/e
foward progress towards a cure for
type 1 diabetes.
Empowering young
people with type I
We will continue lo deliver our
funded programme Together Type 1,
empowering young people to develop
confidence in self-managing their type 1
diabetes. Through 2025 we will fiKus
on recruitment and development of
Young Leaders, delivery of p*r support
activities lonline and face-to-facel for
children, young p￿pIe and families. We
will build local and national partnerships
with community organisalions, schools
and the health system to make posrtwe
change to support young people living
with type 1 diabetes. We will explore
resources and guides lo support people
at the point of diagnosis and through
the first year of care. Together, we're
building a vibrant, supportwe Communty
that drives positive change for young
people wrth type 1 diabetes.
47

GET
INVOLVED
Without you, we couldn't
achieve our vision of a
world where diabetes
can do no harm. Here are
some of the ways you can
be part of our fight.
Donations
Your donations help us fund everything from research and
camp&gns to services such as our helpline. Thank you,
diabetes.org.ukldonate
Become a
member
Membership gives you expert, up-to-date information on diabetes,
pul together by our team of nurses, dielitians and edilors to
support you every step of the way.
diabetes.org.uklsupport-for-youlmembership
Challenge
yourself
Whether it's walking, running or cycling, we have a range of
fundraising events to get ir)V0￿e￿ with - both in person and virtual.
diabetes.org.uklsupport-usnundraise/fundraising-evenls
Fundraise
'Your Way,
From the silly to the strenuous, your one true passion to facing
your fears, raise vital funds Your Way in your community, at work
or at ￿h0O1. Download the fundrwsing pack today.
diabetes.org.uklget_involvedlraising_funds
48

Volunteer
your time
Run events, raise awareness in local communities or proiAde
advice at one of our local groups. Our volunteers are the
backbone of our organisation.
diabetes.org.uklget_involvedlvolunteer
Community Champions help educate and raise awareness of
diabetes and Diabetes UK to people from Black, Asian and minority
ethnic communities across the UK. For volunteers like me, there are
a lot of people at Diabetes UK we can reach out to for advice. As an
organisation. it's great at supporting its volunteers.
Muhammad, a doctor and one of our Community Champions, appreciates our work in
supporting volunteers, especialty to raise awareness of diabetes to minority ethnic groLJPS.
Leave a gift
in your Will
Gifts in Wills raised 36¥0 of our voluntary donations in 2024.
These special gifts. from ￿nd people like you, are vital to every
aspect of our work.
Find ffore al diabetes.org.uklgiftsinwills or contact our
fn'endty Gifts in Wills team al giftsinwills@diabetes.org.uk
Campaign
for change
Join our netwoth of campaigners pushing for improved care and
supporl for p￿pIe wilh and at risk of developing diabeles. You
could be campaigning to secure government action at a national
level one day and pushing for improvements lo services Ihe next.
diabetes.org.uklget_involvedlcampaigning
Philanthropists, You can be part of our story, like mary olher individuals, trusts and
charltable
trusts and
foundations
foundalions who have helped to fund our pion&ring research and
supporl services like our Learning Zone and helpline.
Find OLrt how you can help by contacling
philanthropy@diabetes.org.uk
Corporate
partners
We're proud to work with businesses from a variety of sectors and
sEes. Our partners are vttd in helping us be there for people living
with and at risk of diabetes. If you'd like to team up, get in touch
wtth us at pathershipenquiriesQdiabetes.org.uk
49

GET
SUPPORT
Go online
Our website is packed WTlh useful
information and tips lo help YOLJ learn
more about diabetes. Find out your risk
of developing type 2 diabeles by using
our Know Your Flisk tool. More advice
and help are avalable from our interactwe
Learning Zone tool, online support forum
and Facebook and X communities. They're
reaty and waiting to answer your questions
and point you in the right direclion.
Head to..
diabetes.org.uk
riskscore.diabetes.ory.uk
learningzone.diabetes.org.uk
forum.diabetes.org.uk
Idiabetesuk
X @DiabetesUK
50

111
Talk to us
Join a local group
We have a dedicated helpline for anyone
living with diabeles, their family or friends, and
people who are worried they might be at risk.
If you'd love to m*t and talk to people in
your area, check out your local support
group. We run more than 180 of them
up and down the UK, with many of them
Our team can provide advice on practical
m￿tIng online too. Our groups are filled with
issues like driving or problems at work, or talk
people who've been there, done that and got
through any sccial, en￿tIonal or psychological the Diabetes UK t-shirt. Along with providing
difficulties you might be facing. Gall us if you
support, information and understanding, they
need expert advice and trusted infomiation
also raise awareness. campaign. fundraise
about living well wrth diabetes, reducing your
and organise social events.
risk of diabetes, and even potentialty putting
your type 2 diabetes into remission. Or rf you
Find your nearest group..
simply just want to chat to someone who
Visit diabetes.org.uklgroups
understands and will listen without judgement, Call 0345 123 2399
we're here.
Email info@diabetes.org.uk
Call 0345 123 2399
Monday to Friday, 9am to 6pm
Email helpline@diabetes.org.uk
51

HOW
WE'RE R
Our governance
financial state
Il ARE,WE.'

Financial review
Overall
Income
FinanGialW. as for many chartties. the year
Income of £38.4 million reduced £4.3
was a challenging one. We look a number
million due lo the fall in legacy income
of decisions to reduce financiJ risk due to
and also changes in phasing to the Steve
the combined effects of very hoh inflation,
Morgan Foundation funding. This income
reduced income from some areas of
is recewed in line with the associated
fundraising and a signrficanl dip in legacy
priy3ramme expenditu￿, so did not cause
income. We also looked at opportunities to
any financial issues. Income from donations
invest in growing income with an eye on future
of £14.1 million dropped slightly compared
years. Having already made savings as part of to the previous year driven by a reduction in
the year's budgeting, in eaty 2024 we could
philanthropy income.
see further income risk coming through and
enacted a strategy led-change programme to
further right size the organisation in line with
our income outlook. Flesults for the year have
confimied that this very difficult decision (the
changes included 66 redundancies resulting
in £389,000 payments to staff as they left the
organisationl was the right one. We are now
in a position where break even should be
achievable in 2025, notwithstanding that there
will always be a degree of financial risk Ihat we
will need to continue lo manage.
Despite Ihese very difficult changes. as you
can see in the annual review, above, we have
continued to deliver for people aff￿ted by all
forms of diabetes now and in the future. We
have also taken care, through our Slralegic
Ambitions, to re-structure the organisation so
we make the most impact with the resources
we have. Despite the financial challenges, we
remain absolutely committed to delivering Ihe
maximum benefit we can.
The hedth and fundraising partnership with
Tesco. the British Heart Foundation and
Cancer Research UK continued to provide
vital funding and raised £1.2 million in
donations for Diabetes UK. We are very
excited to see this longstanding partnership
th Tesco continue for another three years.
Our trading aclwities generated £4.0 million
of income, £0.3 million more than in 2023,
due to an increase in corporate sponsorship
and small increases in our income from
merchandising and other income. Income
from k)tteries of £1.5 million held up well in
Ihe challenging environmenl, and was only
down £1 Ook from the prior year.
Income for charitable aclivities of £6.1 million
saw a £1.7 million decrease on 2023. The
key driver to this movement, as noted above,
was the £2.7 million income from the
Steve Morgan Foundation which reduced
trom the £4.3 million received in 2023 due to
Overall in 2024, our income reduced £4.3
the timing of spend on research grants. This
million to £38.4 million1£42.7 million in 2023).
is forecast to dramatically increase lo circa
This was primari￿ due to our lowest level
£7 million in 2025 as this highly impactful
of legacy income for several years of £13.8
programme shtfts up another gear in our
million Icompared to £16 million in 2023 and
efforts to c￿￿ type 1 diabetes.
£20.5 million in 20221. Our expendrture in 2024 We were aso fortunate to see an increase in
of £44.1 million was a £5.3 million decrease
our income from UK Flesearch & Innovation
on 2023 due to the impact of the samngs
10 £1.1 million which compares to £0.8 million
implemented during the year through the
received in 2023. This is restricted funding that
change programme.
supports our vtlal research work.
We continue to be deepty grateful for the
gtfts we receDie as legacies, and from all
our supporters.
53

Expenditure
As set out above, we worked across the
year to reduce costs and support income.
spending £44.1 million in 2023, £5.3 million
lower than 2023.
We spent £16 million {2023'. £18.3 million)
on our universal offer in the fight against
diabetes. This includes our expenditure on
core research, our type 1 events and family
weekends and our helpline. Our online
community forum continued to grow with
4,5(J) new members joining and we invested
in and successfully launched our new and
improved Learning Zone - our personalised
online diabetes education service to support
diabetes care.
As an abiding principle, when we made
cost changes in 2024, we really focused on
ensuring ihat we leveraged the income we do
have lo mayimise our impact in a very difficuti
funding environment. This has put us in a good
position for the start of 2025 where we are
now committed lo achieving around break-
even in our budget.
Overdl, across dl areas we spent £6.2 million
on research grant funding12023.' £9.8 million).
This is lower than in 2023 largely due lo the
liming of Sleve Morgan-funded researGh
grants discussed above which meant that
2023 was an exceplionally high year.11 is
also due lo the liming of the research grants
which we had awarded in previous years and
is dependent on the progress ol the research.
The reach from this spend is phenomenal with
over 500 researchers from 100 institutions
working on 123 Diabetes UK-funded projects
in 2024.
Our expendituro on charitable spend was
£31.2 million, £5.8 million lower than the
£36.7 million due to the impacts of addressing
our current financial position and the phasing
of Steve Morgan Foundation funding. which
was £1 .6 million lower in 2024. As noted, this
programme will increase significantty in 2025.
Spend on our support costs reduced from
£5.5 million in 2023 to £4.8 million in 2024.
In 2024, we spent £3.7 million12023.' £3.7
Our spend on charitable activity is directly
million) on our work tackling stoma and
related to the amounl of fundraised income
inequalities surrounding diabetes launching our we rEreive and is therefore available for
first stigma campaign "If you knew," tackling
investment. Our expenditure on raising funds
the stigma people with diabetes face from
grew by £0.5 million compared to 2023,
the public and also those best posf(ioned to
standing at £12.9 million in 2024 compared
support them.
to £12.4 million in the prior year. In 2024, we
invested in our Wellness Walks events, our
We spent £4.5 million12023'. £7.7 million)
membership programme and in our legacy
on our work curing and preventing diabetes.
marketing io ensure our long-term income was
This included raising awareness on the
protected with our "A world without diabetes"
alarming risk in the number of pwple under 40 TV legacy campaign reaching over 10.5 million
developing type 2 diabetes and our research
people generating 2.494 new inquiries. We're
work towards a cure for type 1 diabetes.
continuing to ensure that our investment here
is used effectively and in a way that reflects the
changing fundr&sing landscape.
We spenl £6.8 million12023'. £7.3 million) on
our work supporting people to live well with
diabetes. This includes growing remissior)
support, increasing the number of Lwe
Well hubs in Northern Ireland, launching an
updated guide to type 2 diabetes and malong
diabetes care a top political priority.
54

INCOME AND EXPENDITURE
Income
Expenditure
£&1m
£13m
£16m
Total
Total
£27.9m
£38.3m
£44.1 m
7m
£￿eM
Donations and legacies
Expenditure on raising funds
Other trading activities
Changing the narrative.. lackling stigma
and inequality
Income from inveslmenls
Curing and preventing diabetes
Income from charitable actwities
Supporting people to live well with diabetes
Our offer for all in the fight against diabetes
55

Our approach to
reserves management
fixed assets1£2.6 Tnillionl we have £5.4 million
considered available to fund regular actD/ilies.
The baance of our total fvnds comprises
restricted cash I£0.4 million) donated to us to
fund specific activities.
We hold reserves for severa practical reasons.
these include..
In common with many charities who fund
long-term research work, for our reserves
policy, we use a measure of liquid reseNes
which includes liquid investments and
unrestricted cash onty. The policy is designed
to ensure we meet our long-tenm research
commitments1£11.1 million as shown in note
251 as they fall due, as well as dea with risk
and investment opportunities. During the year,
we revEwed our reserves policy and confirmed
our minimum tolerable level of liquid reserves
to a range of £11 million - £14 million, which
is equwalent to four months projected forward
cashflows. Our current level of liquid reseNes
of £12.2 million is within our reserves range,
despite financial pressures.
Ensuring we are able to continue lo
fund our vital work should our income
fall below target. Our reseNes should
give us time to adjust expenditure in
a planned and slructured way so that
disruption is minimised.
To provide working capital to m￿t upfront
expendilure during the year belore incorr
is received.
To provide resource for investment. for
example, developing setvices and ensuring
we maximise outreach by developing our
ability to engage people at scde.
As at 31 December 2024, our reserves
totaled £8.4 million of which £8.0 million are
unrestricted reseNes. After accounting for
Our reseNe measures are calculated as
follows (all £kl'.
Total
reserves
General
reserves
Llquld
reserrf88
Tangible fixed assets
Fixed asset investments
Stock
Debtors
Unrestricted cash
Restricted cash
Creditors
Provisions
2,606
10,213
122
4.391
1.980
392
111,0321
12791
2,606
10,213
122
4,391
1.980
10,213
1,980
111,0321
12791
Total
(X)1
12,193
56

Our approach
to investments
Pensions
We provide employees with the opportunity to
participate in a defined contribution pension
We manage our reserves as a combination
scheme. In the past, we also provided a
of cash and investments. Cash reserves can
defined benefit scheme. The scheme is subject
be accessed quickly rf we need them, while
to a formal triennial funding vauation, with
investments guard reserves against being
Ihe most recent completed on 31 December
eroded by inflation over time. ReseNes that we 2022. This showed a strong position with a
don't expect to draw down for five years are
funding surplus of £0.4 million.
held in a fund managed by Legal and General
Investment Managers. The Finance Committ& The next valualion on 31 December 2025
reviews the amount of reseNes invested and
will be available in late 2026. For financial
our approach to investment al least annual
reporting purposes, the actuary carries out a
as part of our budget process. As part of our
separate annual valuation in accordance with
overall approach, we have an ethical tJoliGy
FRS 102.. Employee Benefits, in which different
that means the charity will not invest directty in
lunding assumptions are applied. The FFIS
tobacco production companies or those that
102 valuation on 31 ￿ernber 2024 showed
derive greater than 1 Owo revenue from sales of
a surplus of £0.3 million12023.. £0.2 million
tobacco products.
surplus) and is further explained in note 30 to
the financial slalemenls. The Directors of the
charity work closely with the Trustee Board
of our pension scheme and Iheir fiduciary
adwsers to review valuation reports, review
sponsor risks and build the impacts of these
into our financial modelling. This enables us
lo understand any risks to our finances and
manage them such that we remain able to
achieve our charitable objectives.
We transferred our investments to the Legal
and General Fulure Wodd ESG Mulli-lndex 5
Fund in early 2024, which was chosen through
a tender process to ensure we had the right
combination of risk, return and environrrEntal
considerations. We receive regular
performance and ESG updates from th8 fund
managers and we assess their performance
throughout the year.
During the year we made a gain on
investments of £0.7 million12023: £0.3
million gain). Our current long-lemi larget
return is Consumer Price Index ICPII plus 3%
(measured on a tolal return basis nel of all
fees) and we regularly assess perfomiance to
check whether we are on track to achieve this
goal. The Finance Committee were salisfied
with performance during the year.
Going concern
The Board of Trustees has reviewed
our activities. financial position and risk
management policies together with factors
likely to affect future developmenl, including
the impact of economic uncertainty and
cost of living pressures on voluntary income.
The TruSt￿S therefore have a reasonable
expectation thal the charity has adequate
resources to continue in operational existence
for the foreseeable future, being at least 12
months from the date of approval of these
financial statements and are not aware of
any other material uncertainties which may
adversety aff￿t Ihe organisalion. Accordingly,
Ihe financial statements continue to be
prepared on the going concern basis.
Cash is only held with credttworthy financial
institutions and deposits are sufficiently
diversified to manage risk. We aim to pla￿
more than £4 million in an individual instttution.
and we do not commit funds for more than
12 months. Placemenl in any new instilutions
musl be approved by the Finan￿ Committ￿.
57

Audit
so StrategIcJ￿, there is a risk that we may
experience financial difficulties which may
impact our mid- to long-term sustainability and
abilty to delwer.
Crowe UK LLP have expressed their
willingness to continue in office and will
be reappointed for the next fi.nancial year
in accordance with section 487121 of the
Companies Act 21J)6 unless the company
receives notice under section 488{1) of the
Companies Act 2006.
At the beginning of the year, with the support
of the Board of Trustees, the Executive Team
put a plan in place to manage the impacts
of these polential financial challenges.
Unfortunately, the risks we had identified
played out during the year meaning that
the plan was enacted. This has involved
We have an established approach to risk
comprehensively reviewing our expenditure
management which we call Keeping Safe,
against our strategic goals and making
Legal and Healthy which is based on the three
changes, including redundancies, to ensure
lines of defence model. We encourage our
Ihat expenditure continues to support
employees and volunt&rs to notice and report people impacted by diabetes bul does not
operationa risks as soon as possible through
exceed our reduced levels of unrestricled
a framework of risk leads and integrated
income. Considerable effort was also made
reporting. The Board and Executive Team
lo ensure we supported colleagues and
identify and monitor risks that may prevent
managed potential disruption from our
us from delivering our charitable impact. In
change programme.
addilion, our inlernal auditors, Btx) LLP,
conduct independent audits each year to
provide further assurance that we have Ihe
systems and processes in place to identify,
mitigate and manage key risks.
Risk and uncertainties
We do not sufficientty adapt our strategic
choices to maximise the difference we
make for people affected by diabetes.
Th8 worfd continues to change at a fast
pace and, while this throws up myriad
challenges. we are also seeing many
potential opportunities to improve the lives
of people affected by diabetes Ithrough new
t￿h￿logY and therapies, for example),
including many made possible by Ihe work
we have done. If we are not alive to these
changes and adapt Sufficient￿ there is a risk
we will not maximise our charrtable impact
wrth the resources we have.
Our Audit and Flisk Commitlee (which our
internal auditors report tol. and the Board
of Trustees, have overall responsibilty for
ensuring we have appropriate systems and
processes in place to manage risks, while
reviewing the most significant risks regularty.
Our risks and mitigalions are:
Pressures on our income and cost base
duo to challenging onvironmonL
A key mrtigation to this risk is that we have
an outcome-based strategy in place which,
Ihrough regular horizon scanning and
review, has allowed us to focus on long-term
benefit through our slrategic ambitions while
identifying and managing near-lemi risks
(for example, changes to government,
rising prevdence. and fi'nanciJ constraints)
and opportunities.
In common with many charities, the
combination of high inflation, a flal economy
and cost of living pressures has made for a
challenging financial environmenl. In addition,
towards the end of 2023 we could see a high
likelihood of adverse volatility in our legacy
income further eXa￿rbatlng the existing
pressure on our net unrestricted income. If
we did not address these pressures and did
58

Challenges and competing priorities
in health care policy.
Our approach to
modern slavery and
our supply chain
Turbulen￿ due to the pandemic, funding
shortages and changes in political leadership
all pose risks to ensuring that both policy and
the health care system adequatety prioritise
prevention and the care of people already
with diabetes. If we do not influence and
engage successfulW the condition may
become deprioritised.
We have a zerO-toleran￿ approach to modern
slavery and are committed to acting ethicaly
in ail operalions. We conlinuousty improve
our processes to combat slavery and human
lraific￿ng in our business and suppty chain
and hold our suppliers and partners to high
standards in doing the same. We also have
due diligence pr￿edureS around potential and
current partners. Our full statement is available
on our websile.
Our mitigation is to ensure we engage
both locJly and nationally with a range of
key stakeholders including government, the
NHS and heallh care professionals to
influence policy, practice and the focus of
research. We continue to be active in these
areas, securing many benefits for people
impacted by diabetes.
How we're organised
and governed
Cyber security
The Diabetic Association was set up in 1934
by the novelist HG Wells and Dr RD Lawrence,
both of whom Iwed with diabetes. We changed
our name 20 years later lo The Brilish Diabetic
Association and whilst this remains our legal
name, we have operated as Diabetes UK
since 2CMX).
Our technology and systems need to b8
secure in an environmenl of escalating ihreat
from cyber criminals and other bad actors.
The impact of Ihese threats may adversety
affect our ability to operate and could harm
our reputation. We follow industry guidelines
to ensure our approach is robust and conduct
regular external audits and testing lo idenlify
weaknesses and ensu￿ these are addressed.
Diabetes UK is a company limited by
guarantee and registered with Ihe Charity
Commission in England and Wales and the
Office of Ihe Scottish Regulator in Scolland
IOSCRI. which is the independenl regulator
and registrar for Scotland's charities. This
means our Iruslees are also company
dIr￿orS so subject to both company and
charity law.
Assurance reviews of controls and processes
of a selection of our broader risks take pla
each year. We continue to implemenl our
agreed three-year plan of internal audits with
our internal auditors BDO LLP. This third-party
view alongside OLJr own internai reporting
provides assurance to trustees that we have
identified and are managing the risks we face.
We work across all four nations, adapting our
seNices as appropriate to relevant regional
and thal circumstances as well as need.
59

Our Board of Trustees
huge￿ benefficial to the work of the Board and
helped us increase dwersily within the context
of meeling recommended practice in the
Charity Governance Code. We also thank Dr
Carol Homden for the completion of her first
full term of three years and were delighted to
confirm her reappointment to a second term of
leading the Board as Chair for a fLJrther three
years in December 2024.
Our Board of Trustees - referred to as
the Board from now on - has collective
responsibility for everything we do and is
responsible for=
Our overall strategic direction,
including evaluating progress against
our slrategic plans
In January 2024, the Board appointed two
Trustees to the roles of Co-vice Chairs.
Ensuring our financial slability, acting in
the best interests of our organisation
In addition, a fvrther four Trustees were
successfulty reappointed lo their second lemi
of three years in September 2024, including
our Treasurer and one of the Co-vice chairs.
Ensuring that we comply with our
governing documenls, and any olher
relevant legislation.
The maximum number of trustees permitted
under our Articles of Association is 14, and
during 2024 they numbered between 12 and
14. TrUSt￿S are usualty appointed for up to
three years and may be re-appointed for Iwo
further terms of up to three years bLrt cannot
serve for more than a continuous period of
nine years.
In March 2024. the 8oard passed a special
resolution to retain a Trustee with specialist
clinical expertise for a 1 Oth year, in order to
recruit a replacement with the appropriate
succession. This role was recruited lo in
November 2024, and the successful Trustee is
set to join from March 2025.
The Board benefits from the wid8 range of
skills and expertise across differenl disciplines
that ils trustees bring, as well as personal
experience of living with diabeles and
experience as a hea￿h¢are professional.
Charity Governance Code
The Board firsl adopted the Charity
Governance Code in 2019. After initially
identifying increasing diversity as a key priority,
work continued in this space.
Trustee recruitment
Particularty in recrurtmenl, where we saw an
increase in diversity on our Board of Trustees.
A sub-commtttee of the Board - our
Governance and Nominations Committ
IGNCI - is responsible for overseeing ttr
recruitment and appointment process of
trustees. We recruit truslees Ihrough open
advertising or more targeted recnJr(ment
searches when appropriale to ensure Ihat we
have right balance of skills and experience that Board meetings
we need.
Our Board Usual￿ m&ts in person up lo six
limes a year, holding one meeting as an annual
away day where Iruslees and the Executive
Team (the Chief ExecLrtive and senior staff
colleagues) can explore key strategic issues in
more depth.
In December 2024, severa Trustees were
involved in and attended the inaugural Tackling
Inequality Advisory Group meeting, and will
be inlegral to the planning of our Tackling
Inequaities fiv&year plan in 2025.
An induction programme is put in place upon
appointment, and all trust￿ m&t the Chair
of the Board on a one-to-one basis.
The expertise and contributions of the single
Trust￿ we appointed during 2024 have b*n
60

Sub committees
of the Board
The Board delegates some areas of tts
work to sub-committees. which usually
meet belween three and four times a year.
The sub committ&s of the Board are..
Finance
Oversees and reviews all financial
aspects and advises the Board
according￿ and evJuates the annual
budget before board approval.
Governance and Nominations
Ensures that we have sound governance
arrangements so we can achieve our
charitable ams and the highesi possible
standards of governance and leads on
trustee [￿rUrtMent.
Remuneration
Considers the total rewards
policies, including remuneration and
benefits, of the whole organisation
as well as considering broader
staff satisfaction and people melrics,
and recommends organisation-wide
pay increases for Board approval.
Brand and Income Generation
This committee is responsible lor
assisting the Board in carrying out
strategic oversight of brand, voluntary
and commercial income matters, as
well as supporting the Director of
Engagement & Fundraising land the
ExecLrtive Team) in maximising ihe
Charitys income generation.
Audit and Rlsk
Oversees the financial audit and
reporting process, reviews Ihe
effectiveness of the 1ndependent audit,
and leads on reviewing risk and monitors
compliance with external requirements
and internal policies.
Research
Assesses and approves applications
for ftjnding for basic, clinical and health
SeNi￿S research within the guidelines
set by the Board and in accordance with
the Association of Medical Research
Charities. recommendations.
Membership of our sub-committees is made
of Trustees and co-opted members of the
Committees with most seNing on al least
one. Exceptions are our Governance and
Nominalions Committee- there are two non-
Trust￿ members including the committ
chair as well as Trustee members. and our
Research Committee. which is made up ol
non-Trustee members who have specialist
expert knowledge across al our varied areas
of research.
The Audit and Risk, Governance and
Nominations. and Brand and Income
Generation Committees benefit from the
expertise of a single co-opled member as
of January 2024.
61

Key stakeholders -
our advisory groups
Council Tnembers provide advice and support
to National Directors and teams in developing
and delivering locJ plans. The Scotland
Advisory Council wll be reviewed in 2025.
We are very grateful to the following
permanently established advisory groups.
who help us enormousty, and whose meeting
minutes are circulated to the Board:
The Science and Research
Advisory Group
The Science and Research Advisory Group
is made up of people living with diabetes,
diabetes researchers and healthcare
professionals. Members of the group are
responsible for working with Diabetes UK to
formulate the research strategy periodicaly.
They review the broad field of diabetes
research and make recommendations to
the Diabetes UK Board of Trustees on the
areas in which the charity should focus its
research effort.
Diabetes Lived Experience
Advisory Committee (DLEA)
DLEA informs our work so that we focus
on what ￿￿lY matters to people living wtth
diabetes. There can be up to 30 members,
drawn from all four nations. including people
with direct experience of any type of diabetes
as well as carers and parents of children with
diabetes. This year, we are recruiting 10 new
members from across the UK particularty
those from Black or South Asian backgrounds
and people living with type 2 diabetes. We
experimented with new ways of working.
such as increasing invO￿eMent opportunities
belw*n meetings, working more close
with our Healthcare Professional Advisory
Committee, and making feeding back easier
to share the positive impact of our work.
How we organise
our work
The Board delegales responsibility for
operational management to our Chief
ExeculDie, who leads the Execulive team.
We have six directorates, each led by an
ExeculDie team member.
Healthcare Professional
Advisory (HPA) Committee
The HPA committee helps us provide effective
support and advice to Ihe wider communtty
of healthcare professionals working in a range
of disciplines and settings. There are up to 30
members who form a multidisciplinary team
including GPS, diabetes specialist nurses,
practice nurses, consumants, pharmacists.
dietitians, a podiatrist, an ophthalmlogy
specialist, a psychologist and a dentist.
Chief Ex￿Ut￿e Office and
Policy & CampawJns
Research and Clinic
P￿pIe and Organisationd Development
National Advisory Councils
in Scotland, Wales and
Northern Ireland
Each of the three nations has an Advisory
Council comprising people wilh lived
experience of diabeles, healthcare
professionals and others with relevant
experience or interests such as researchers.
Engagement and Fundraising
se￿1￿, Communities and Improvement
62

Subsidiaries and
related parties
How we fundraise
We're almost entirely reliant on donations
lo fund our work. Without the public's
generosity we wouldn't be able to support
people with or at risk of diabetes or make
research breakthroughs.
We have a wholly owned trading subsidiary
Diabetes UK Services ￿MIted. Its princip
activrties relate lo corporate sponsorship,
running Ihe lottery, sales of various season
goods including Christmas cards, and income
from promotional aclivities. The results for the
subsidiary are consolidated in the accounls
and presented in note 26.
We are registered with the Fundraising
Regulator {FRI and are open about how we
raise our lunds. We continually strive to adhere
to the C(xle of Fundraising Practice and are
committed to the Fundraising Promise. We
are also a member of the Chartered Institute
of Fundraising ICIOO, the Direct Marketing
Associalion IDMAI and licensed by Ihe
Gambling Commission. This report covers the
requirements charities must follow as set out in
the Chanties Act 2016.
The Company's performance was comparable
to 2023 where for a second year since Covid
the Diabetes UK Professional conferen￿ was
again held in person. The taxable profit of 0.4
million12023.' £0.4 million) will be donated to
Diabetes UK under Grfi Aid.
How our work delivers
public benefit
We seek lo minimise the risk of breaches
of fvndraising compliance through training
and inductions for new employees on
the Fundraising Code of Practice and
implemenling compliance policies. We will
proactively engage with the Fundraising
Regulator and other bodies as needed to
ensure that any concerns raised are addressed
as a priority.
We have a duty to report on the public
benefit that we deliver under section four of
the Charities Act 2011 . Taking ihe Charity
Commission's guidance into consideration.
the Board is satisfied Ihat our public benelil
requirements have been met.
Our generous suptX)rters raise money for us
in many different ways. including fundraising
in their local communities and through our
local groups. We run several in-person evenls
including our Wellness Walk Series as well as
our popular 'virtual challenges, such as One
Million Slep Challenge and Swim22.
We provide a range of direct services and
practical support to people affected by
diabetes or at risk of diabetes. We Irain and
support heaPihcare professionds from a wide
range of disciplines to improve diabetes
services in their local areas. We continue to
commil more of our own funds to research
building our knowledge of diabetes,
developing improved treatments and, one day,
finding a cure.
We have partnerships with several
organisalions, including some commercial
participator agr&ments for which written
agreements are in place. We see partnership
worlong as a cruciai route to achieving our
mission - for more information, see 'Partners
who share our passion, section. We have
saf8Juards in place with our partners to ensure
Ihat we do not compromise our independence
in any way. We're also supported by charitable
Trusts and Foundations. as well as receiving
gen￿ouS philanthropic 9ifts from donors.
63

People can sign up to make a regular
donation, play our lottery, or become a
member through a variety of routes. We
also ask people to give to us through our
regular appeals, our raffles or by leaving a
gift in their Will.
A controls framework is in place for
effective internd governance of our
fijndraising. The Board receives regular
reports on performance, compliance and
plans. Our Audit and Risk Committee
considers our fundrasing compliance in
more detail and the Finance Committ
ks closely at our financial performance.
In addttion, we have reviewed in detail and
reported on the conlrols we have in place
relating to each area of accounlability
covered in the Charity Commission's
guidance sel out in CC20 Charity
fvndraising.. a guide to trustee duties.
Some of our fundraising aclivity is conducted
on our behalf by carefully selected fundr&sing
agencies who ask people rf they would like
to take part in our weekty lottery, events or
become members.
We work very closely wtth our agencies Unty
4 ICIOF Corporate Member) and DTV Optimise
(registered with Ihe FR, Corporale rrEmber of
the CIOF and DMAI to ensure they represent
our work and our organisation to Ihe very
highest standards. We monitor our agencies
regularly, to ensure that everyone who works
on our behalf adheres lo our high standards.
Our people
Our cdleagues are key to our success, and
we know that investing in our people enables
Our website outlines our complaints proc&8s
us to conlinue to make meaningful impact in
clearly. In 2024, we received 13 complainls
the lives of those affected by diabetes. This
about fundraising. We work to ensure we
year we provided additional opportunities to
resolve, learn and take action to prevent issues support wdlbeing as we made changes to
happening again. We report the number of
our organisational structure. The key aim of
complaints we receive each year to the FR.
the change programme was to enhance our
We also publish an internal complaints report
organisalional efficiency and effectiveness.
that is shared with our directors.
Support provided include coaching sessions,
open spaces to connecl with peers, managing
through change sessions, interviewing skills
as well as independenl support through our
employ* assistance programme. Addilional
outplacement support provided by a third
party - Working Transilions, was also provided
to colleagues who, sadly, left Diabetes UK
Ihrough redundancy.
We train and support our staff and agencies
to identify and protect people in vulnerable
circumstances in accordance wf(h our
Vulnerable People Policy. All of our dir
marketing communications conlain clear
instructions of how a supporter can easily opt
out of receiving any further communication
should they wish lo. We are also signed up
to the Fundraising Preference Service to
enable people to let us know that they do not
wish to receive fundraising communications
from us. We recewed 15 requests from this
service last year.
Our and behaviours remain the
comerstone of our organisational culture.
This year, we engaged widely wrth colleagues
through surveys and focus groups to refresh
our values and behaviours to better reflect
our outcomes-based strategy. A new visu
identity was also crealed which emphasises
Ihe centrdty of IDied experience to our work
and our commitment lo tackling inequality.
64

To continue to foster an open and
transparent organisalional culture, we
introduced an anonymous feedback channel
(Hive Open door) to enable colleagues to
share their thoughts, concerns, and
suggestions on an ongoing basis. This is in
addilion to regular pulse and engagement
suNeys and enables us to get more regular
feedback from colleagues.
experience- aligning ￿th our EDI commitment
and ultimately leading to more crealivily.
A half day online course was rolled to 400
colleagues and has been incorporated into
induction programme for all new starters.
We have reviewed and refreshed our
Values and Behaviour framework and
implemenled a self-authored e-learning
plattorm to enable create and adapt our
leaming conlent as needed.
Equity, diversity and inclusion
We are committed to creating an indusive
cullure where every colleague and volunt*r
can thrwe and be at their best.
Communication
and engagement
Our charity k￿pS colleagues informed and
fosters pride in our work by sharing updates
on strategy, priorrties, finances, and impactful
stories. We highlight our influence on
governments, health systems, and fundraising
efforts. benefiting millions affected by diabetes,
This is achieved through information sharing,
listening. and co-creating with colleagues.
We created opportunities for colleagues to
connect and learn about EDI through our
regular 'Let's talk about, series and develope(J
a new compulsory EDI module for new
starters at the charity as part ol our inductK)n
programme, 'Explore, Discover, Thrive,.
Following a successful pilot, we launched Ihe
Equity, Diversity and Inclusion Assessment
tool, which helps colleagues to plan projecls
and activities with inclusion in mind and w8
provided training for colleagues on how to
use it.
Staff slay updated via the inlranet, iKnow,
and the bi-weekly e-newsletter, News
Pump. Quartedy town hall events, online
conversations, presenlalions, and vlogs
provide additional updates. Regular meetings
th trade union representatives and the
Colleague Forum ensure staff voices are
heard. Managers hold team and department
meetings to help Individuals understand their
contnbutions and progress.
We continued to use data to inlorm our
approach, completing pay gap reportiThJ
for gender and ethnicity. In 2024 we also
published our ethnicity pay gap externalw for
the first time to demonstrate our commitment
and outline the actions we will lake to address
rt, as well as capiuring the diversity data of
our Board of Trustees to identify any gaps and
inform our recruitment approach.
Pay and benefits
To attract and relain top lalent, we ensure
fair pay and competitive benefits. We
benchmark against similar organisations and
use an external tool to delemiine job value.
Our trustees oversee pay policies, while Ihe
Remuneration Committee approves pay rises
for the entire organisalion and the Executive
team. We also reward staff achievements with
vanous beneffts.
Learning and development
We offer a range of learning and developrrErrt
opportunities for our people, both in-house
and external.
Being able to -disagree well" wtth one
another was a common theme laken from the
2023 Colleague SuNey. Improving this skill
would enable more diversty of thought and
65

Our approach to
grant making
How we work to
achieve our Ambitions
Our research strategy and objeclwes are
set by the Science and Research Advisory
Group, underpinned by priorities developed
in partnership with the Diabetes Research
Sleering Groups. We invite applications for
funding of research projects, eady career
small grants, fellowships and sludentships
through open advertisement to the research
community via email, on relevant websites,
social media and through partners.
To be successful in achiemng our Ambitions,
we n&d to hear the voices of people
with diabetes, our volunteers, healthcare
professionals, partners and our staff in
everything we do. Section 172 of the
Companies Act requires our directors to act
in a way they consider to be moslly likely to
promote the Suc￿sS of the charity to achieve
our Ambitions. To do this we consider..
Applicants based at nol-for profrt UK-based
academic or NHS institutions may submit
proposals. Decisions about fundir¥J of sp￿IfiC
projects are delegated lo the Research
Committee, or specialty convened panels
made up of experts from the the Research
Committee and coopted experts.
The long-term consequences
of our decisions
We are graleful for the support of our advisory
groups who enable us to consider the impact
of the decisions we lake over the medium and
long lemi. You can read about the main ones
on page 62. In 2024, we consulted with these
groups on topics including our partnership
with Slimming Wodd, NHS 10-year plan
proposals to the government. the impact of
stigma for people liwng with diabetes and our
lackling inequalit￿S strategy.
Applications are reviewed by a minimum of
three external peer reviewers against criteria
such as relevance to diabetes, scientthc merit,
feasibility and value for money. The reviewers,
assessments are then submitted to the
Research Committee, or the Fellowship and
Studenlship Panels. Shortlisled applicants
for fellowships are invited for inleNiew by an
expert scientific and lay panel who make the
funding decision. At least one member of the
Research Committee sf(s on each fellowship
panel. Funding decisions for earfy career
small grants and shortlisted sludentships
are decided by an expert panel, including
Research Committee members. We invO￿e
our Grants Advisory Panel of people Iwing
with or caring for someone wilh diabetes
in our funding processes for project and
strategic grants, early career small granls,
and fellowships awards.
Our slrategy sets out the change we want to
see for people with diabeles Ipage 81- and
we have developed a number of Ambilion
pr(yJrammes Ihat contnbute to this change,
and a measurement framework so we can
Irack progress and learn. We also pay close
attention to the external context, and views
of people living with and at risk of diabetes
refreshing our plans annually so we can adapt
and restx)nd as needed.
66

The interests of our employees
Our colleagues are our greatesl asset, and
we value their input and feedback. We have
a Colleague Forum that plays a vital role
in shaping our policies and practices. The
wellbeing of our colleagues continues to be
a key focus and we offer a range of benefits
that suit their n￿ds. We regular￿ measure
employee satisfaction through 'pulse checks.
and foster a culture of collaboration and
inclusion through our employ￿ networks.
The benefits of maintaining
a reputation for high standards
of conduct
Our reputation is very important to us and to
the people we support. We want to be trusted
to inform and advise those who need our
support and have clear expectations of staff
and volunleers, underpinned by our vdues.
The need to act fairly
The need for good relationships Fairness is key lo achievement of these
with partners, suppliers,
aspirations and our organisation policies
customers and others
reflecl a Consistent￿ fair and transparent
approach. We are also committed to equity in
our workforce and are actively ensuring the fair
treatment ol colleagues which you can read
about on page 65.
Our partners and suppliers are key lo much
of the work we do, and we work hard lo drive
high standards and to build great relationships
with them. We have clear policies on who
we work with and procure from and effeclwe
contract and supplier management. You can
read about some of our work with partners
on page 32. We use feedback to improve
our cuslomer service and are committed lo
an ongoing programme of work aimed at
ensuring excellent customer experience in all
our interactions.
The impact of what we do on
the communities we work in
and the environment
We take care to consult the communities we
work in. We recognise our responsibility to
minimise our environmental impact and have
implemented all practical recomtYEndations
from our Energy Savings Opportunity Scheme
repori. We also comply wtth the Streamlined
Energy and Carbon Fleporting ISECRI
reporiing regulations, conslantw reviewing our
impact on the environment as an organisatK)n
which you can read about on page 68.
67

Streamlined Energy
and Carbon Reporting
Executive summary
This report summarises Diabetes UK Limtted s
(Diabeles UFQ energy usage. associaled
emissions, energy efficiency actions and
energy performance under the government
policy Streamlined Energy & Carbon
Reporting ISECRI. This is implemented
by the Companies (Directors, Report) and
Limited Liabilily Partnerships (Energy and
Carbon Reportl Regulations 2018. Mandatory
information for compliance is oullined on
pages 4, 6 and 7 01 this report.
Annual reporting figures
The following tables show the consumption
and associated emissions for the years
ending December 2024 and December 2023
for companson.
Consumption and
location-based emissions
Scope 1 consumption and emissions include
direct combustion of natural gas, and fuels
utilised for transportation operations, for
example, company vehicle fl*ts.
Scope 2 consumption and emissions cover
indirect emissions related to the consumption
of purchased electricity in day-to-day business
0￿ratiOnS.
Year-on-year changes
Natural gas emissions (Scope 1)
have decreased by 51.63¥0 from the
previoLJS year because of occupancy levels
and efficiency improvements. This includes
the inslallation of a new boiler al the
Wolverhampton office, alongside optimised
heating controls thai prevent unnecessary
energy consumption.
Scope 3 consumption and emissions
cover emissions resulting from sources not
direclly owned by Diabetes UK i.e., grey fleet
business travel undertaken in employee-
owne(J vehicles onty.
Electricity emissions (Scope 21
decreased by 14.61 % year-on-year driven
by the implementation of a more efficienl
Building Management System IBMS).
Enhancements to the BMS, including
the removal of pre-emptive timers, have
ensured Ihat heating and cooling systems
are used On￿ when needed, optimising
overall energy consumption.
Transport emissions {Scope 3)
have decreased by 13.27Vo compared
to last year owing to expanded hybrid
working patterns. Increased use of remote
collaboration tools and refined hybrid work
policies have significant￿ reduced Ihe
need for business travel, lowering
associated emissions.
68

Totals
Diabetes UK Limited FY2024 total energy consumption (kwh)
UK 2024
Consumption (kwh)
38,780
266.778
144.074
UK 2023 Consumption
{kWhl
80,164
312,395
164,832
Utlllty and Scope
NatLJral gas (Scope 11
Grid-supplied Bectricity (Scope 21
Transportation (Scope 31
Total
557,191
Diabetes UK Limited FYW24 total location-based emissions. (tC02e)
UK 2024
Consumpllon tC02e
UK 2023
Consumpllon tC02e
14.66
64.69
37.03
Utility and Scope
Natura gas (Scope 11
Grid-supplied Eleclncily Iscope 21
Transportation (Scope 31
55.24
32.11
Total
116.38
'NB Mark&l-bas8d emissons are r8p¥Nled n IC02 (N*. *xJ ref*1 Ihè wific assxiotod wlh the suppli8r-8P8cific
fuel mix. P￿$6 $88 the RqThing ￿￿￿olOgY fcy L*l&b.
Diabetes UK Llmlted FY2024 totsl emlsslons Intenslty metrlc"
Lo¢allon-based
2024
394.02
0.24
Market-based
Intonsity motrics
Total
All Scopes tC028 per
2023
426.49
0.27
2023
426.49
0.33
394.02
0.32
Percentage change
-1116%
-1.81%
"N8 The ￿p(rted Sccy 1. 2 and 3 hwe ljw to two deumaj pl￿. Myyear.cY).year compark%On
calcULqti￿s have beg7 ¢c￿Ch￿ted uyng ca￿e ￿rAIn￿ figure>
69

Energy efficiency improvements
We are committed to year-on-year improvements in tts operalionJ energy efficiency. A register of
energy efficiency measures has been compiled, with a view to implementing these measures in
the next five years.
Measures undertaken in 2024:
Measures to be addressed in 2025:
Optimised heating controls
We have installed timers on eleclric radiator
systems to ensure Ihey operate only during
designated hours. This targeted approach
prevents unnecessary energy consumption.
improving overJl efficiency and reducing
heating-related electricity usage.
Office space review
With multiple office leases set to expire in
2026, we will undertake a comprehensive
review of our estate and office utilisation.
This assessment will focus on optimising
space usage to improve energy efficiency
and ensure that office environments are
used as eff￿lIvelY as possible.
Building management
system enhancements
Further improvements to the Building
Management System IBMSI were
implemented lo ensure heating and cooling
systems are used onty when necessary.
Pre-emptive limers have been removed
from most floors, preventing unnecessary
climate control adjustmenls and optimising
energy use.
Space consolidation
We plan to close 4,000 square feet of
space in our London office, restructuring
floor layouts to maximise occupancy per
floor. This strategic move enhances energy
efficiency by concentraling staff in fewer
areas, allowing for more effective heating
and cooling management while reducing
overall operational energy demands.
Hybrid work expansion
We have continued lo leverage technokyJy
to reduce travel wherever practicable.
By utilising remote collaboration tools
and refining hybrid working policies. the
organisation has reduced the need for
business travel, leading to lower energy
consumption and associated emissions.
70

Compliance responsibility
This report has been prepared by the
ESG division of Inspired PLC for Diabetes
UK Limtted by means of interpreting the
Companies IDirectors' Report) and ￿mIted
Liability Partnerships (Energy and Carbon
Report) Flegulations 2018 as they apply to
information supplied by Diabetes UK Limit
and its energy suppliers.
GovernrrEnt Emissions Factor Database
FY24 version 1 .1 has been used, ulilising the
published kwh gross calorrfic value ICV) and
kgC02e emissions factors relevant for the
reporting peri(Kl 0110112024 - 3111212024.
Estimalions were undertaken to cover missing
billing periods for properties directty invoiced
lo Diabetes UK Limited. These were calculated
on a kWh/day pro-rata basis at the meter leval.
Diabetes UK Limited's registered CEO and
CFO are responsible for complying wrth the
Regulations. They musl be satisfied thal lo the
best of their knowledge, all relevant information For the market-based emissions methodology,
concerning Diabetes UK Limited's organisalion
Ihe eleclricity supplied to Diabetes UK
structure, properties, activities and energy
during the period 01 /0112024 - 31112/2024
supplies has been provided to Inspired PLC.
was sourced from Npower, Power Nl, and
Energia Irenewable electricity). Markel-based
This includes details of any complex ownership emissions were calculated using supplier-
structures (for example, private equity funds.
specific fuel mix factors with residual factors
franchises for private finan￿ initialivesl and
used for properties where the supplier was not
electriciiy/gas usage thal is covered by the
krK)wn. such as landlord sites.
EU Emissions Trading Scheme I￿S) or
Climate Change Agr*menls ICCAI scheme
generated on-site (including Combined Heat
and PowerlCHPII or supplied lo/from a third
party li.e. not a licenced energy supplier or a
landlord/tenantl.
Al estimations equated to 0.02% of
reported consumption.
Intensity tTEtrics have been caculated
using total IC02e figures and the selected
performance indicalor agreed with Diabetes
UK ￿Mited for the relevant report period..
FY2024 P12023
Reporting methodology
This report lincluding the Scope 1, 2 and 3
kwh consumption and C02e emissions datal
has been developed and calculated using
the GHG Prolocol - A Corporate Accounting
and Fleporting Standard (World Resources
Inslitute and Wodd Business Council for
Sustainable Development, 20041; Greenhouse
Gas Protocol - Scope 2 Guidance (Wodd
Resources InstitLJte, 20151,. ISO 14064-1
and ISO 14064-2 (ISO, 2018; ISO, 20191.,
Environmental Reporting Guidelines: Including
Streamlined Energy and Carbon Reporting
Guidance (HM Government, 20191.
Full-time ￿u￿alent (￿E)
394.02 426.49
71

Statement of trustees,
responsibilities
The Board of Trustees is responsible for
keeping adequate accounting records that are
sufficient to show and explain Ihe charitable
company's transactions, disclose Iwith
reasonable accuracy) at any time the financial
Posttion of the charitable company and enable
Ihem to ensure that the financial statements
comply with the Companies Act 2006, the
Charrties and Trustee Investment (Scollandl
Act 55 Contents 2005. the Charities Accounts
(Scotlandl Regulations 2￿6 las amended)
and the provisions of the charity s constilution.
They are also responsible for safeguarding the
assets of the charity and the group and for
taking reasonable steps for the prevention and
det￿tIOn of fraud and other irregularities.
The trustees (who are also directors of The
British Diabetic Association for the purposes
of company lawl are responsible for preparing
the trust&s' annual report and the financ
stalements in accordance with applicable law
and United Kingdom Accounting Standards
(United Kingdom Generally Accepted
Accounting Practice).
Company law requires the trustees to prepare
financial slalements for each financial year.
Under that law, the trustees musl not approve
the financial slalemenls unless they are
satisfied that they give a true and fair view of
the slate of affairs of the charitable company
and the group and of the incoming resources
and application of resources, including the
income and expenditure, of the charitable
group for that period,
Insofar as each of the Iruslees is aware..
There is no relevant audit infomation
of which the charitable company's auditor
is unaware.
The trUSt￿S have taken all steps that
they ought lo have taken as trustees to
make themselves aware of any relevant
audit information and lo establish that
the auditor is aware of that information.
In preparing these financial statetTEnts, Ihe
trustees are required to:
S81ect suitable accounting policies and
then apply them consistenlty.
ObseNe the methods and principles in
the Charities Statement ol Recommended
Practice ISORPI.
Make judgments and estimates thal are
reasonable and prudent.
State whether applicable UK accounting
standards have been followed, subject
to any material departures disclosed and
explained in the financial statements.
State whether FRS 102 "The Financial
Reporting Standard applicable in
the UK and Republic of Ireland" has
been followed, subject to any material
departures disclosed and explained in
the financia statements.
The Iruslees are responsible for the
maintenance and int￿nIY of the corporate
and financial information inclLJded on the
companys website. Legislation in the United
Kingdom governing the preparation and
dissemination of financial statements may
differ from legislation in other jurisdictions.
Approved by the Board of Trustees of Diabetes
UKon22Ma
2025 including in Iheir capacity
as company
irectors, the strategic report
corrtained ther&n, and s￿ned on its behalf by..
Prepare the financial statements
on the going concern basis unless
it is inappropriate to presume that
the charitable company will continue
in business.
Dr Carol Homden CBE
Chair
72

Trustees, officers and professional advisors
Ambassadors
Professor Sir George Alberti
Anne Felton
John Grumitt
Sir Michael Hirst
Professor Simon Howell
Board of Trustees and the membership of sub committees
Dr Carol Homden CBE, Chair
Remuneration - Chair
Lead Safeguarding Truslee
Professor Linda Bauld OBE, Co-vice Chair
Remuneration
Joint Chair of our Tackling Inequality
Commission
Sian Jarvis
Audit & Risk Committee Istepped down from
Audit & Risk Sepiember 20241
Brand & Income Generation Committee
(from September 20241
The Board thanks all the members of
Ihe Research Comm11t￿ for Ihe expert
adwce they provide and the following
non-truslee members of the Governance &
Nominations Committee..
Melanie Stephenson-Gray• Co-vice Chair
Equity, Diversity and Inclusion Board
Liaison Lead
Alexandra Lèwls. Treasurer
Finance Committee - Chair
Audit & Risk
Remuneration
Anne Heal
Chair ol the Governance &
Nominations committee
Our co-opted members of subcommittees:
Ben Lewis
Brand & Income Generation
Dr Sarah All
Martin Dewhurst
Finance Committee
Wivienne Dews
Audit & Risk Committee
Ngozi Emeagi
Audit & Risk
Joe Usher
Governance & Nominations Committ
Emma Foulds
Brand & Income Generation Committee- Char We also thank Ihe truslees of the Brilish
Diabetic Association Pension and Life
Assurance sch￿..
Michael Gibbs
Finance Committee
Professor Wasim Hanrf
Governance and Nominations
Simon Hartley - Chair
Colette Marshall (resigned 25 June 20241
Matt Higham
Brand & Income Generation Commtttee
Danielle Williams (appointed 25 June 20241
Simon O'Neill
Dr Asiya Yunus
Governance & Nominations Commtttee
Peter ShoThick
Kris Murali
Audtt & Risk Commttt& - Chair
73

Senior management
(the Executive team)
Chief Executive
Colette Marshall
Director of Corporate Services
Graham Gavin.
Director of Engagement and Fundraising
James Beeby
Director of Policy. Campaigns
and Improv8m8nt
Dr Chadotte Augst (until 17 March 20241
Director of Research {and later Research
and Clinicall
Dr Elizabeth Flobertson
Director of Care and Clinical Intelligence
Simon O'Neill (until 17 December 20241
Director of People and
Organisational Development
Iréné Fufeyin
Director of Operations (SeNices,
Communities & Improvement)
Dr David Chaney
Bankers and professional advisors
Bankers
Barclays Bank PIC
One Churchill Place
London E14 5HP
Legal advisors
Bales Wells & Braithwaile LLP
10 Queen Str￿1 Place
London EC4R 1 BE
Auditor
Crowe UK LLP
55 Ludgate Hill
London EC4M 7JW
Wilsons Solicitors LLP
4 Lincoln s Inn Fields
London WC2A 3AA
Withers LLP
20 Old Bailey
London EC4M
Investment managers
Legal & General Investment Managemenl
One Coleman Street
London EC2R SM
Diabetes UK is the operatiry name of The British Diabetic Association, a company limited by
guarantee, registered in England and Wales (company no.. 3391811 and a charity registered with
the Charity Commission for England & Wales Ir&Jistered charity no- 2151991 and with the Office
of the Scottish Charty Regulator (registration no: SC0391361.
74

Diabetes UK
Registered office address
Diabetes UK
Wells Lawrence House
126 Back Church Lane
London E1 1 FH
0345 123 2399
info@diabetes.org.uk
National and regional offices
Diabetes UK Midlands and East
Suite 2C
Sl David's Court
Union Street,
Wolverhampton
WV1 3JE
01922 614 500
Suite 1, 1 st Floor
sburn Square House
Lisburn
BT28 1 TW
028 6646
Diabetes UK Cymru
Wing A, Global Reach
DUnlea￿ Drive
Cardiff
CF11 OSN
029 21￿6 8276
Diabetes UK South East Coast
and London
Wells Lawrence House
126 Back Church Lane
London
E1 1FH
0345 123 2399
Diabetes UK North
Suite C, 2nd Floor
Dallam Court
Dallam Lane
Warrington
WA2 7LT
01925 653 281
Diabetes UK South West and
South Central
Victoria House
Victoria Street
Taunton
TA1 3FA
01823 448 260
Dlabetes UK Scotland
The Venlaw
349 Bath Street
Glasgow
G2 4AA
0141 332 2700
Diabetes UK Northern Ireland
75

Independent Auditor's Report to the Trustees of
The British Diabetic Association (Diabetes UK)
Opinion
We have aLJdited the financial statements of
the British Diabetic Association I'lhe charttable
company'l and its subsidiary I'lhe group'l
for the year ended 31 December 2024
which comprise the consolidated slalement
of financial activities, the consolidated and
charitable company balance Sh￿ts. the
consolidated cash flow statements and
notes to the financial statements, including
significant accounting policies. The financial
reporiing framework that has been applied in
their preparation is applicable law and United
Kingdom Accounting Standards, including
Financial Fleporting Standard 102 The
Financial Reporting Standard applicable in the
UK and Republic of Ireland (United Kingdom
Generaly Accepted Accounting Practice).
Basis for opinion
We conducted our audil in accordance with
International Standards on Auditing Iulq IISAS
(UK)) and applicable law. Our responsibilities
under Ihose standards are further described
in the Auditors responsibilities for the audit of
Ihe financial statements s￿lI0n of our report.
We are independent of the charitable group
in accordance with the ethical requirements
Ihat are relevanl to our audil of the financial
statements in the UK, including the FRC'S
Ethical Standard, and we have fulfilled our
other ethical responsibilities in accordance with
Ihese requiremenls. We believe that the audit
evidence we have obtained is sufficient and
appropriate lo provide a basis for our opinion.
Conclusions relating
to going concern
In audiling the financld statements, we have
concluded that the trustees, use of the going
concern basis of accounting in the preparation
of the financiai statements is appropriate.
In our opinion the financial statements:
give a true and fair view of the stale of
the group's and the charitable company s
affairs as at 31 December 2024 and ol the
group's income and expenditure, for the
year then ended.
Based on the wotk we have performed, we
have not identrfied any material uncertainties
have been propedy prepared in accordance relating io events or conditions that,
with United Kingdom Generally Accepted
individualty or collectivety, may casl significant
Accounting Practice., and
doubl on the charitable company's or the
group's ability to continue as a going concern
have been prepared in accordance wtth t￿ lor a period of at least twelve months from
requirements of the Companies Act 2006
when the financial statements are authorised
and the Charities and Trustee InvestrrEnt
for issue.
Iscotlandl Act 2(K)5 and Regulations 6
and 8 of the Charities Accounts (Scotland
Regulations 2006 lamendedl.
Our responsibililies and the responsibilrties
of the trustees with respect to going concern
are descrIb￿j in the relevant S￿tionS of
Ihis report.
76

Other information
Matters on which we are required
to report by exception
The trustees are responsible for the other
information contained within the annu
report. The other information comprises the
information included in the annual report,
other than the financial statements and our
auditor's report thereon. Our opinion on
the financial slatemenls does not cover the
other information and, except to the extenl
otherwise explicitly staled in our report, we
do not express any form of assurance
conclusion thereon.
In light of the knowledge and understanding
of the group and charrtable company and
th&r environment obtained in the course
of the audit, we have not identified material
misstatements in the strategic report or
Ihe dir6rtors' report included within the
Irustees. report.
We have nothing to report in respect of
the following matters in relation to which
Ihe Companies Act 2006 and Ihe Charities
Accounts (Scotlandl Regulations 2006 requires
us to reporl to you if, in our opinion..
Our responsibility is to read the other
information and, in doing so, consider whether
the other information is materialty inconsistent
with the financial statements or our knowledge
obtained in the audit or othenNise appears
to be materially misstated. If we identify
such material inconsistencies or apparent
material misslalements, we are required to
determine whether this gives rise to a material
misstatement in the financial stalements
themselves. If, based on the work we have
performed, we conclude that there is a
material misslalemenl of Ihis other informalK)n.
we are required to report that fact. We have
nothing lo report in this regard.
adequate and proper accounting records
have not been kept. or
the financial statements are not in
agreement with the accounting records and
retums. or
certain disck)sures of truslees,
remuneration specified by law are not
made; or
we have not r&Ewed all Ihe information
and explanations we require for our audit.
Opinion on other matters prescribed
by the Companies Act
Responsibilities of trustees
In our opinion based on the WO￿ undertaken
in the course of our audrt..
As explained more fully in the trUSt￿s,
responsibilities statement sel out on page 75,
the trustees (who are also the directors of
Ihe charitable company for the purposes
of company lawl are responsible for the
preparalion of the financial statements and
for being satisfied that they give a true and
fair view, and for such inlernal control as the
Irustees determine is necessary to enable the
preparalion of financial slatements Ihat are
free from material misstatement, whether due
to fraud or error.
the information given in Ihe Iruslees.
report, which includes the directors, report
and the strategic report prepared lor the
purposes of company law, for the financial
year for which Ihe financial statements are
prepared is consistent with the financial
stalemenls., and
the strategic report and the directors,
report included within the Irust&s' report
have been prepared in accordance wilh
applicable legal requiremenls.
77

In preparing the financial statements, the
Extent to which the audit was
trustees are responsible for assessing the
considered capable of detecting
charrtable company's ability to continue as
a going concern, disclosing, as applicable.
irregularities, including fraud
matters related to going concern and using the Irregularities, including fraud, are InStan￿S
going concern basis of accounting unless the
of non-compliance with laws and regulations.
trustees etther intend to liquidate Ihe charttable We ident(fied and assessed the risks of
company or to cease operations. or have no
material misstatement of the financial
realistic alternative but to do so.
statements from irregularities, whether due to
fraud or error, and discussed these between
our audit team members. We then designed
and performed audit procedures responsive to
those risks, including obtaining audit evidence
sufficienl and appropriate to provide a basis for
our opin￿n.
Auditor's responsibilities for the
audit of the financial statements
We have b*n appointed as audilor under
section 4411 Ilcl of the Charities and Trustee
Investment Iscotlandl Act 2(K15 and under
the Companies Act 2CK)6 and report in
accordance with the Acts and relevant
regulations made or having effect thereunder.
We obtained an understanding of the legal
and regulatory frameworks within which the
charitable company and group operates.
f(cusing on those laws and regulations that
Our objectives are to obtain reasonable
have a direct effect on the delerminalion
assurance about whether the financial
of materid amounts and disclosures in the
slalemenls as a whole are free from material
financial statements. The laws and regulations
misstatement, whether due lo fraud or error,
we considered in this context were the
and lo issue an auditor's report thal includes
Companies Act 2006. Ihe Charities Act 2011
our opinion. Reasonable assurance is a high
and The Charities and Trustee Investment
level of assurance, but is not a guarant￿ that
(Scollandl Act 2005, iogether with Ihe
an audit conducted in accordan￿ with ISAS
Charities SORP IFRS 1021. We assessed
IUKI will always detect a material misslalement Ihe required Complian￿ with these laws and
when it exists. Misstatements can arise from
regulations as part of our audit procedures on
fraud or error and are considered material rf,
Ihe related financial statement items.
individually or in the aggregate, they could
reasonably be expected to Influen￿ the
economic decisions of users taken on the
basis of these financial statements.
In addition. we considered provisions of
other laws and regulations that do not have
a direct effect on the financial statements but
compliance with which might be fundamental
to the charitable company's and the group's
ability to operate or to avoid a material penahy.
We also considered the opportunities and
incenlwes that may exist within the charitable
company and the group for fraud. The laws
and regulations we considered in this context
for the UK operations weff General Data
Prolection R￿JulaI10ns, Heahh and safety
legislation and Taxation legislation.
Details of the extent to which the audrt was
considered capable of detecting irregularities,
including fraud and non-compliance with laws
and regulations are set out below.
A further description of our responsibililies
for the audit of the financial statements is
located on Ihe Financiai Reporting Council's
website at..
www.frc.org.uklauditorsresponsibilities.
This description forrns part of our
auditors report.
78

Audtting standards limtt the required audtt
procedures lo identify non-compliance
with these laws and regulations lo enquiry
of the Trustees and other management
and inspection of regulatory and legal
correspondence, if any.
Use of our report
This report is made solely to the charitable
company's members, as a body, in
accordance wtth Chapter 3 of Part 16 of the
Companies Act 2006. and to the charitable
company's trustees, as a body, in accordance
with Regulation 10 of the Charities Accounts
(Scollandl Regulations 2LL6. Our audit work
has been undertaken so that we mighl state
lo Ihe charitable company's members those
matters we are required to state to them in
an auditor's report and for no other purpose.
To Ihe fvllest extent permitted by law, we do
not accept or assume responsibility to anyone
other Ihan the charrtable Gompany and the
charitable company's members as a body and
Ihe charitable company's trustees as a body,
for our audit work, for this report. or for the
opinions we have formed.
We identified the greatest risk of material
impact on the financial statements from
irregularities. inclLJding fraud, lo be wtthin
the timing of recognition of Legacies, Granl
and Carporate Partnership income and the
override of controls by management. Our
audit procedures to respond to these risks
included enquiries of management, internal
audit, and the Audit & Risk Commtttee about
their own identification and assessment of
the risks of Irr￿ularitIes, sample tesling on
the posting of journals, analytical review
and sample tesling of income, reviewing
accounting eslimales lor biases, reviewing
regulatory correspondence with the Charity
Commission, and reading minules of meelings
of those charged with governance.
Owing to the inherent limitations of an audit,
there is an unavoidable risk that we may not
have detected some material misstatements in
the financial slalemenls, even Ihough we have
properly planned and performed our audr(
in accordance with audiling standards. For
example, the further removed non-compliance
with laws and regulations lirregulariliesl is
from the events and transaclions reflecled
in the f1nancial statements, the less likety the
inherently limrted procedures required by
auditing standards would identify it. In addition,
as wilh any audit, there remained a higher
risk of non-detection of irregularities, as these
may involve collusion, forgery, intenlional
omissions, misrepresentations, or the override
of internal controls. We are nol responsible
for preventing non-compliance and cannot be
expected to detect non-compliance with all
laws and regulations.
Dipesh Chhatralia
Senior Statutory Auditor
For and on behalf of Crowe UK LLP
Statutory Auditor, London
Date- 16 June 2025
79

Consolidated statement of financial activities
incorporating income and expenditure account and statement of total
recognised gains and losses for the year ended 31 December 2024
Notes
2023
Unrestricted Restricted Total Unrestricted Restricted Total
£'ow £'o
£'ooo £'ooo
In¢ome from:
Donations and legacies
Other trading aclivtties
Investments
Charitable activities
25,4
3,942
410
1,￿17
2,444 27,934
3,942
410
4,2CB 6,116
27,751
3,673
675
1,958
2.764 30,515
3,673
675
5,879 7,837
Total in¢ome
31,749
6,653 38,402
34,057
8,643 42,700
Expenditure on:
Raising funds
Charitable activities
Stigma and inequality
Cure or prevent
Live well
Universal offer
12.974
12,974
12,438
12,438
3.073
1,970
5,850
13,903
612 3.685
2.6ChS 4,576
938 6.848
2,160 16.063
3.448
3.316
6,369
15,844
244 3.692
4.415 7,731
917 7,286
2,415 18,259
Total expendlture
37,770
6,376 44,146
41,415
7,991 49,406
Net gain on
Snvestments
17
717
717
2gg
299
Net lexpenditurnll
Sn¢om• for th• year
15,3041
277 15,0271
(7,0591
652 16,4071
Transfers between fLJnds
22
407
14071
720
17201
Other recognised gains
Actuarial gains on defined
benefit pension
Net movement in funds
14,897)
1130115,0271
16,3391
168116,4071
Fund balances al
the beginning of the
financial year
12,898
522 13,420
19.237
590 19,827
Fund balances at the
end of the financial yoar
22123
8,001
392 8a93
12,898
522 13,420
There are no unreaised gans or losses which do not appear on the SOFA. Al the above results
are derived from continuing activrties. The notes on pages &3 to 111 form part of these accounts.
80

Balance sheet
at 31 December 2024
Notes
Group
2024
Diabetes UK
2024
2023
£'ooo £'orJ)
Fixed assets
Tangible assets
Investments in subsidiary undertakings
Other investments
16
26
17
2,024
2,606
40
10,213
2,024
40
17,163
10,213
17.163
12,819
19.187
12,859
19,227
Current assets
Stock
Debtors
Cash al bank and in hand
122
4,391
2,372
167
6,243
2,453
21
4,520
2,255
33
6,624
2,377
18
8.863
6,796
9,034
Creditors.. amounts falling due within ¢Y)e year
19
111.0321 114,3921 110,9831 114,6031
Net current liabilities
14,1471
15,5291
14,1871
15.5691
Not assets before provlslons
8.672
13.658
8,672
13,658
Provision.. for liabilities and charg8S
21
Provision.. defined benefit pension scheme liabilty 30
12791
12381
12791
12381
Net assets
393 13,420
8A93 13,420
Funds
Restricted funds
Unrestricted funds
General funds
Pension reserve
22123
392
522
392
522
8,W1
12,898
8,001
12,898
30
Unrestrict8d funds including pension liability
8,IX11
12.898
8,001
12,898
Total funds
393 13,420 8.393 13,420
The notes on pages 83 to 111 form part of these accounts.
The net movement in funds for the financial year dedt wrth in the financial slatemenls of the
parent Company was a loss of £5.Om12023: loss of £6.4m}.
Approved by the Board of Trust￿ on 22 May 2025
and signed on their behalf by-
Dr Carol Homden
Ch&r
Alexandra Lewis
T￿aSU￿r
Registered company no.. 339181
81

Consolidated statement of cash flows
for the year ended 31 December 2024
2024
Cash flows from operatin9 activities:
Net cash used in operating activities {note 1 below)
IT,278)
17.3821
Cash flows from investing activities:
Dividends and interest from investments
Purchase ol tangible fixed assets
Proceeds from the sde ol investments
Purchase ol investments
Movement on cash deposits
Net cash provided/{used inl investing activities
410
18801
10.339
17,6241
4,952
7,197
675
17581
2,068
12,4861
2,963
2,462
Change in cash and cash equivalonts in tho roporting poriod
Cash and cash equivalents al 1 January
{81)
2,453
(4.9201
7,373
Cash and cash equivalents at 31 December
2.372
Note 1 to the consolidated statement of cash flows
2024
2023
Reconciliation of changes in resources to net cash (outflow)finflow
from operalng a¢tlvltle$
Net expenditure for the year per the SOFA
15,0271
16.4071
Adjustmonls for.
Depreciation charges
Gain on investments
Loss on disF)Dsal ol fixed assets
Diifjdends and interest from investments
(Decreasellincrease in stock
(Decreasellincrease in debtors
(Decreasellincrease in creditors
Incrgase in provisions
298
17171
310
12991
14101
45
1,852
13,3601
41
16751
1511
12,9051
2,622
18
Net cash used in operating activities
17,278)
The charty has taken advantage of the exemptions in FRS 102 from the requirement to presenl
a charity only cash flow slatement.
82

Notes to the financial statements
l. Charity information
The charty is a private company (registered
number 3391811, which is incorporated and
domiciled in the UK. The address of the
registered office is Wells Lawrence House,
126 Back Church Lane, London E1 1 FH.
Going concern
We consider the going concern basis of
accounting to be appropriate following
careful consideration of our fi'nancial position
and a commitment to close management of
Ihe ongoing financiai and operational risks.
The finan¢iJ impact of the pandemic was
ntral lo these assessmenls, both regarding
delivery plans and our ability to conlinue
to raise voluntary income in a period of
economic uncerlainty.
2. Accounting policies
Basis of preparation
The financial statements have been prepared
in accordance with the Charities SORP
Critical accounting
IFRS1021 applicable to charities preparing
their accounts in accordance with the
judgements and key sources
Financial Fleporting Standard applicable
of estimation uncertainty
in the UK and Republic of Ireland and Ihe
In the application of the charily's accounting
Charities Act 2011 . the Gharilies and Trustee
polices the trustees are required lo make
Investment Iscotlandl Act 2￿5 and the
judgements, estimates and assumptions about
Charities Accounts (Scollandl Regulations
Ihe carying values of assets and liabilities that
2006, and UK Generally Accepted Practice
are not readity apparent from other sources.
as it applies from 1 January 2015. The charty
The estimates and undedying assumpiions
has taken advantage of exemption 408 of the
are based on historical experience and other
Companies Act and as such a separale parent factors that are considered to be relevant.
income statement has not been prepared.
Actual results may differ Irom these estimates.
The estimates and underlying assumplions
are reviewed on an ongoing basis. Revisions
lo accounting estimates are recognised in Ihe
period in which the estimate is revised if Ihe
revision aff￿lS only that period or in the period
of the reMsK)n and future periods if the revision
affects the current and future periods.
Diabetes UK meets the definition of a public
benefit entity under FRS 102.
Assets and liabilities are recognised at
historical cost or transaclion value unless
otherwised stated in the relevant accountiThJ
policy notes.
The key sources of estimation uncertainty
Ihat have a significant effect on the amounts
recognised in the financial statements are
pensions liabilitEs where the charity recognises
its liability to its defined benefit scheme which
involves a number of eslimates as disclosed
in note 30. and legacies which are recognised
when evidence of enlitlemenl exisls and the
charity is able to measure reliably. Recognition
is therefore sometimes in advance of receiving
the cash.
Basis of consolidation
The consolidated financial statetYEnts
comprise Diabetes UK and its local groups
l Diabetes UK I together wilh rts subsidiary,
Diabetes UK Services Limited I'the Group'l.
A summarised profil and loss account and
balance sheet for the subsidiary is given in
note 26. The results of the subsidiary have
been consolidaled on a line by line basis.
83

Notes to the financial statements
Income
Grants receivable
Grants receivable are credited to income as
these become receivable, except in situations
where they are related to performance, in
which case these are accrued as the charity
earns the right through performance.
All income is accounted for when the charity
has entttlement, there is probability of r￿lpt
and the amount is measurable.
Legacies
Income from legacies is recognised where
evidence of entillement exists, the value is
measurable with sufficient reliability, and on
Al expenditure is accounted for on an accruals
the earlier of the dale of receipt of finalised
basis and inclLJdes irrecoverable VAT where
estate accounts, the date of payment or where applicable. Redundancy and termination
there is sufficient evidence Ihat Ihe legacy
payments are accounted for when agreed.
will probably be received. In addition, full
provision is made for any clawback of18Jacy
Raising funds
payments when notification of such clawbacks Costs of r&sing funds comprise the costs
is received.
incurred in fundraising, commercial Irading
activities and investment management.
Expenditure
Donations
Where donations have been collected by a
third party, these are recognised when the
value is measurable wilh sufficent reliability
through the third paty systems.
Fundraising costs include salaries, direct
costs and an appropriate allocation of centr
overhead costs.
Charitable activities
Expenditure is allocated to the relevant
charitable activities on a basis Gonsislent
th resource use against the strategic
plan and includes salaries, direcl costs
and an appropriate allocation of central
overhead costs.
Membership subscriptions
In general, subscriptions, including life
membership subscriptions are credited to
income on receipt, as these are considered lo
be in the nature of donalions.
Donated goods, setvices
and facilities
These are included at Ihe value to the
charity where this can be quantified. In
accordance with the Charilies SORP IFRS
1021, no amounts are included in the financial
stalements for services donated by volunt￿$
Research grants
Diabetes UK contracts wrth a range of
institutions to fund specific research projects.
Paymenl is conditional on Ihe performance
of key tasks and where such tasks remain
incomplete, payrnent is wrthheld. Diabetes UK
operates an annua review process whereby
grants are reviewed to ensure progress is being
made and the research programme complies
wlh expectalions before continuing payment
is confirmed. As a result of this Ihe first year
of each research grant is recognised upfront,
except where the grant is for one year on￿,
when the final payment for Ihat first year is not
recognised until the final report is received.
Where possible, gifts in kind are valued at
their market value on the date of receipt. If
no market value is available, gifts in kind are
valued at their estimated value to the chartty.
84

Support and governance
costs reallocation
Support costs consist of central team costs
including governance, information technology,
human resources, finance and office
management functions.
Taxation
Diabetes UK has charrtable status and is thus
exempt from taxation of rts income and gains
lalling within ￿tIOn 478 of the Corporation
Tax Act 2010 or Section 256 of the Taxation of
Chargeable Gains Act 1992 lo the extent that
Ihey are applied to rts charitable objèctives.
No material tax charges have arisen in its
subsidiaries and no provision is required for
deferred taxation.
Governance costs are made up of Ihe staff
costs for the Governance Team, Board ol
Trustee costs, and audit fees.
Support and Governance costs are allocated
to activities based on the number of slaff
involved in each aclivily.
Assets and Liabilities
Tangible fixed assets
l expenditure on fixed assets in excess of
£2,CW is capilalised.
Retirement benefits
For the defined benefit scheme the amount
charged to the SOFA in respect ol pension
costs and other post retirement benefits
is the estimated regular cosl of providing
the benefits accrued in the year, adjusted
to reflect variations from Ihat cosl. Currenl
service costs, interest costs and expected
return on assets are included within charitable
expenditure, allocated on a headcount basis
by department.
The charge for deprecialion is calculated to
wiite off fixed assets by equal instamenls
over their expected useful lives. These are
estimated to be:
Leasehold improvements
Office equipment,
littings and furniture
Computer hardware
Computer software
Motor vehicles
10 years
7to10years
3 to 5 years
3 to 8 years
5 years
Actuarial gains and losses arising from new
valuations and from updating valuations to
the balance sheet date are recognised in the
Where any assets are impaired in value,
SOFA under Ihe heading of actuarial gains and provisions are made to reduce the book value
losses on defined benefit pension scheme
of such assets to the recoverable amount.
For defined contribution schemes the amount
charged to the SOFA in respect of pension
costs and other post retirement benefits is the
contributions payable in the year, allocaled
between activities and to unreslricted and
restricted funds on the same basis as other
employee-related costs. Differences betW￿n
contributions payable in the year and
contributions actualy paid are shown as etlher
accruals or prepayments in the balance sheet.
85

Notes to the financial statements
Investments
Funds
The investments in the subsidiary undertalangs The funds of Diabetes UK consist of
are stated at cost less impairment., all other
unrestricted and restricted amounts.
investments are stated at market vaue.
Diabetes UK may use unrestricted amounts
at tts discretion.
The SOFA includes the net gains and
losses arising on revaluations and disposds
throughout the year. Investment cash is held
for inveslmenl purposes on￿. It is the intenlion
of the Iruslees that fixed asset investments will
not be drawn upon wrthin the following year.
Restricted fvnds represent income
contribulions which are restricted to a
particular purpose in accordance wrth the
wishes of the donor.
Financial instruments
The charity has financial assets and finanGial
liabilities of a kind that qualify as basic financial
instrumenls. Basic financial instruments are
initially recognised at transaction value and
subsequently measured at amortised cost
using the effectwe interest method,
Stocks
Stocks are valued at the lower of cost and
net realisable value. Stock is reviewed at year
end lo identify any impairment with reference
to saes activity and other changes in the
environment. The cost ol publications held for
charitable purposes is expensed as incurred.
Financial assets held at amortised cost
comprise cash at bank and in hand,
logether wilh Irade debtors, other debtors
and accnjed income.
Operating leases
Rental payments under operating leases are
charged against income on a straight line
basis over the term of the lease.
Financial liabilrti8s held at amortised cost
comprise Irade creditors, other creditors
and accruals.
Pension liability
The defined benefit scheme assets are
measured at fair value at the balance sh*t
dale. Scheme liabilities are measured on an
Investments, including bonds held as part
actuarial basis at the balance sheet date using
of an investment portfolio are held al fair
the projected unil method and discounled at a value at the balance sheet dale, wilh gains
rate equivalent to the current rate of return on
and losses being recognised within income
rated corporate bond yields. When scheme and expenditure. Investments in subsidiary
assets are in excess of scheme liabilities and
Underta￿.ngS are held at cost less impairment.
the assets il not recoverable, in accordance
with FRS102 it is not recognised.
86

3. Donations and legacies
21)24
2023
Incoming resources
Legacies
tk)nalions
13.825
14,109
15,974
14,541
30,515
4. Other trading activities
21)24
2023
Incoming resources
Lolleries
Advertising
Corporate sponsorship
Fundraising regislration18es
Merchandising
SeNice charges
Other
1,526
125
1,478
117
1 ,565
147
1,295
73
540
43
10
41
17
3,673
5. Income from investments
21)24
2023
Dividends from listed securities
Interest on cash at bank
87
323
515
410
675
87

Notes to the financial statements
6. Income from charitable activities
2024
2023
Conferences
Service delivery
Diabetes events
Professional membership
PLJblicalions
Rental
418
347
6,563
30
134
623
140
139
516
137
6.116
7,837
Changing the narrative.. tackling stigma and inequaity
Curing and preventing diabetes
Supporting people to live well with diabeles
Our offer for all in the fight against diabetes
263
3,824
1,625
2,125
2.129
1,637
2,012
6,116
7,837
7. Government grants
21)24
2023
Government grants used lo fund diabetes proj￿IS
and recognised in the accounts are:
NHS Bedfordshir8, Luton and Milton Keyn8s ICB
NHS South Yorkshire ICB
National Lollery Community Fund Northern Ireland
Department ol Work & Pensions
Department of Health Mental Health Fund INI)
NHS East of England
NHS England
Nesla
Central & North Wesl London NHS Foundalirm Trust Charit*e Fund
NHS Midlands
Scollish Government
UK Flesearch and Innovation
18
128
10
15
21
12
820
There are no unfulfilled conditions and other contingencies attaching to government grants.
88

8. Expenditure on raising funds
2024
2023
Voluntary income
Legacies
Donations
772
564
8,447
10,056
9,011
Fundraising trading
Lotteries
Advertising
Corporate sponsorship
Merchandising
Other
1,101
25
1,149
440
721
145
2,878
Investment management costs
59
12,974
11,573
9. Analysis of total expenditure
A¢liviti•s
undertaken Support and
by grant governance
lunding
costs
Activities
undertaken
directy
2024
2023
Expenditure on
raising funds
11.862
1.112
11974
12,438
Expenditure on
charitable activities
Stigma and inequality
Cure and prevenl
ve well
Universal offer
2.482
1.964
5,736
11,029
435
387
1,112
1,790
3,692
7,731
7,286
18,259
2.225
4,576
3,244
16.063
34073
237
4￿6 44146
49,4Q6
89

Notes to the financial statements
10. Support costs allocations
Human
Governance Facilities
Finance resources
£,0￿ £'ooo £'ooo
£'cm £'ooo
2024
Total
£'ooo
2023
Total
Expondituro on
raising funds
25
259
181
259
1.112
1,268
Expendlture on
charitable activities
Stigma and Inequality
Gure and prevent
"ve well
Universal offer
10
101
91
259
418
71
101
152
135
389
625
551
496
1,212
1,984
387
24
39
260
417
291
1,790
1.128
1,127 1.689 4.&36
5,511
11. Governance costs
2024
2023
Trustee costs
Governance and stakehdder support costs
Externa audit
27
97
75
24
75
90

12. Grant funding
The institutions receiving grant ftjnding in the year
in excess of £100,000 were..
2024
2023
King's Cdlege Lond(
Imperid College
Universily of Oxford
University of Exeter
University of EdinbLJrgh
University of Birmingham
University College London
University of Lincoln
The University of Manchester
Queens University BeMast
University of Dundee
University of Glasgow
Coventry University
University of Bristol
University of LiverF)ooI
University of Aberdeen
Forward Action
Academy ol Medicd Sciences
Cardiff Universty
Health Data Flesearch UK
University of Leeds
Univ9rsily ol L8icester
Gloucestershire Hospitals NHS Foundation Trust
University ol Cambridge
Manchester MetrotK>lilan University
Department ol Health and Soci& Care
University ol Newcastle
University ol Ulster
277
1,455
459
811
229
299
2,140
1,189
972
706
585
411
355
244
244
212
192
192
184
156
153
126
119
118
110
108
213
125
463
120
409
233
224
179
136
163
107
9,024
Research grants lo other institutions
Write back ol grant creditor to rellecl underspends
Refund ol research grants from Instilulions
Other grants
714
15061
1391
822
1951
20
Total grants to institutions
6,237
9,771
Of which funded by the Steve Morgan FourKlation
91

Notes to the financial statements
12. Grant funding (continued)
2024
2023
Grants reconciliation
Creditor al the beginning of the year
Grants awarded in the year
"abilities arising on existing grants
Write back of grant to reflect underspends
Grants receiv8d back lo transler to new institutions
Payments in th8 year
10,751
1,723
5.051
{5061
8,083
5,437
4,409
18,8411
17,1781
Crodltor at the end of the year
8276
10,751
The creditor at the end of the year includes £1,683k of grants {2023'. £3,179kl funded by
The Sleve Morgan Foundation.
13. Net incoming resources for the year is stated after charging:
2024
2023
Net incoming r6sources for the year is stated after charging..
Depreciation (see note 161
Auditors remuneration
external audit.. group stalulory audil
tax services
310
Non-recoverable VAT
1,143
1,297
Operating leases
- property
14. Transactions with trustees
Trust&s have not been remunerated for their work as Injstees during the year12023.' £NILI.
A total of 6 Irustees12023'. 6} have been reimbursed di[￿t￿ for expenses or had such expenses
met by payments made lo third parties at a total cost of £6,60012023.. £5,173). All amounts
were for reimbursement of Iravel and subsistence costs in relation to board of trustee and
advisory council duties.
92

15. Staff costs
2024
2023
SJaries
Social security costs
Other pension costs
Redundancy and termination payments
18,227
18,698
1,915
1,127
1.121
21,620
21,740
The redundancy and termination payments include £53k of ex-gratia payments which were
agreed as part of severance packages to 10 individuals. As al the year end no redundancy and
termination payments were unpaid.
2024
number
2023
number
Avorage headcounl
Fundraising
Charitable actiirity
Support
Governance
96
311
295
429
Pension costs
Pension costs comprise £1,120,60712023- £1,126,837) in respect of defined contribution
pension schemes and £NIL12023.' £NILI in respect of the defined benefit pension scheme.
Number ol employees whose remuneration lell within
the followng ranges..
2024
number
2023
number
£60,001- £70,OCK)
£70,001- £80,0(K)
£80,001- £90,OC
£100,001- E110,000
£110,001 £120,000
£130,001 £140,000
32
14
30
The key management personnel lol the chwityl comprise the trust8es lunrèmunerated for
their role as trustees, see note 141, the Chiel Ex￿UtiVe Officer, and the Executive Team.
The total employee benefrts of the key management personnel lof the Charity) were £982,075
12023.. £1,124,225).
93

Notes to the financial statements
16. Tangible fixed assets
Leasehold
Office
Computer
improvements equipment equipment &
fittings &
software
fumiture
Total
Group and Diabetes UK
Cost
Al 1 January 2024
Additions
Disposals
1.238
325
2.790
880
12021
4,353
880
12021
Al 31 December 2024
1,238
325
3,468
5,031
Depreclatlon
Al 1 Jar)uary 2024
Charge lor the year
Disposals
18451
11441
12441
1291
11,2401
11251
202
12,3291
12981
202
At 31 December 2024
19891
12731
11,1631
12.4251
Nèt book value
At 31 December 2024
At 310Écemb6r 2023
393
81
1,550
2,024
The compuler equipment and software caiegory includes £2,154k12023.. £1 ,352kl of intangible
assets, and of these £1,647k12023.. £1,153kl were assets under construction at year end.
All fixed assels are used for or to support charitable purposes. At the year end there were no
contracted capital commitments12023.. £NILI.
94

17. Investments
2024
2023
Group and Diabetes UK
Market value at 1 January
Acquisitions at cost
Disposal proceeds
Gain on investments
Net movement in short-term deposrts
17,163
7,624
{10,3391
717
{4,9521
19,409
2,486
12.0681
299
12.9631
Market value at 31 December
10.213
17,163
Represented by..
Listed securities
Property funds
Bonds
Cash
6,348
470
2,697
7,648
2.696
10,213
17,163
Historical cast of investments al 31 December
9.978
16,357
All investments are carried at th8ir fair value. Investments in ￿untIeS are h81d in a diversified
unit trust, the Legal & General Future World ESG Mulli-lndex 5 Fund. The basis of fair value
for quoted investments is equwalent lo the markei price, using the bid pnce. There were no
individual investments which comprised rTh)re than 5% of the tolal market value of non-cash
investments at 31 December 2024.
95

Notes to the financial statements
18. Debtors: amount falling due within one year
Group
2024
Diabetes UK
2024
2023
Trade debtors
Donation due from subsidiary undertthng
Olhar debtors
Prepayments
Accrued income
341
262
137
209
448
409
1.079
4,493
490
900
2,625
1,079
4,479
2,656
4891
243
4,520
6,824
19. Creditors: amount falling due within one year
Group
2024
Dlabotes UK
2024
2023
Trade creditors
Amounts due to subsidiary undertaking5
Taxation and social security
Other creditors
Accruals
Deferred incorne
Research grants creditor
1.020
1,871
1,820
289
528
40
627
548
10,751
269
367
26
462
603
8,276
528
40
876
8.276
571
10,751
14.392
10.983
14,603
96

20. Deferred Income
Group
2024
Diabetes UK
2024
2023
Balance as at 1 January
Income deferred in the current year
Rel8ase from prior year
571
813
833
475
15671
(7461
1485)
Balance as at 31 Do¢embor
876
571
Income received in advance to fund aclwrties due lo take place in 2025 has been deferred where
this is consistent wrth the terms of the funding agreement.
21. Provisions for liabilities and charges
Pensioner Oilapidation
Cosls
Provision
Total
2024
Total
Balance brought forward al 1 January
New provision
Increase to provision
Payments made
Release of provision
230
220
40
22
141
151
(51
Balance carried forward at 31 December
270
279
The pensioner cost provision is for future pensioner salaries that are estimated to be fully utilised
by 2026. The dilapidation prowsion provides for the expected cost of returning our rented offices
to the condttion in which Diabeles UK occupied Ihe properties. This expendilure is a condition
of the lease agreements and provisions are expected to be utilised at the end of the lease
agreements which range from 2025 10 2029.
97

Notes to the financial statements
22. Funds
Group
At1
At31
January Incoming Outgoing Gains Transfers December
2024
funds
funds
2024
£.0￿ £'ooo
General funds
Diabetes UK SeNices ￿MIted
Pension reseNe (see note 301
12.898
27,967
3,782
134,5781
13.1921
717
997
15901
8,001
Total unrnstricted funds
11898
31.749
(37.Th0)
717
407
8,(K11
Restricted funds
Aesearch funds
Care and information funds
Geographical funds
Children funds
Prgvention
Inequality and stigma funds
{4,6101
11,3221
11421
1141
11851
11031
14071
177
35
42
1.251
145
13
181
178
67
75
Total restricted funds
16A76)
(4071
392
Total of unre$triGted
and restricted funds
13,420 3&402
144,146)
717
8,393
The research funds represent funds rec&ved and used to meet the direct costs of
maintaning ihe research programrTE. The care and information funds are restricted to meeting
the costs of providing care and information. The geographical funds are restricted to use in
specified areas of the UK. The children funds are restricted funds to be used to meet the cost
of youth actwities. The inequality and stigma funds are used to fund programmes which tackle
inequality and stigma.
The transfers from restricted lo unwtricted represent expenditure on restricted fund projects
which in the prior year were funded by general funds.
98

Group- Prior year comparative
At1
At31
January Incoming Outgoing Gainsl Transfers December
2023
funds
funds Oosses)
2023
£'OOO £'LX
General funds
Diabetes UK SeNices ￿MIted
Pension reseNe (see note 301
19.237
30,454
138,5551
12.8601
299
1,4f
(7431
12,898
Total unrnstricted funds
19.237
34.057
(41.415)
12,898
Restricted funds
Aesearch funds
Care and information funds
Geographical funds
Children funds
Prgvention
477
46
6,543
1.479
{5,9811
11,4021
15321
(71
1691
(7301
39
107
27
87
Total r88tricted funds
17.991)
(720)
Total of unre$tri¢ted
and restricted funds
19,827
41700 (49.406)
13,420
99

Notes to the financial statements
23. Analysis of net assets between funds
Total funds are invested as follows..
Unrestricted Restricted
funds
funds
Total
funds
Current year
Group
Tangible fixed assets
Fixed asset investments
Net current liabilities
Provisons
2,606
10,213
14,1471
12791
10.213
14.5391
12791
392
Total net assets
8,001
392
8,393
Unrestsl¢ted Restrl¢ted
funds
funds
Total
funds
Diabetes UK
Tangible fixed assets
Investments in subsidiary undertakings
Fixed asset investments
Net current liabilities
Provisions
2,606
40
10,213
14,1871
12381
40
10,213
14,5791
12791
392
Total net assets
8.(X)1
100

Un￿strICted Reslri¢ted
funds
funds
Total
funds
Prior year comparative
Group
Tangible fixed assets
Fixed asset investments
Net current liabilities
Provisions
2.024
17,163
16,0511
12381
2,024
17,163
15,5291
12381
522
Total net assets
12,898
13,420
Unrestsl¢ted Restrl¢ted
funds
funds
Total
funds
Diabetes UK
Tangible and intangible fixed assets
Investments in subsidiary undertakings
Fixed asset investments
Net current liabilities
Provisions
2,024
40
17,163
16,0911
12381
2,024
40
17,163
15,5691
12381
522
Total net assets
12098
13,420
101

Notes to the financial statements
24. Operating leases - commitments and contracted income
Property
2024
2023
Total lease commitments due under
non-cancellable operating leases:
within one year
between two and three years
between four and five years
1,291
1,252
1,472
25
2,749
Proporty
2024
2023
Total lease income due under
non-cancellable operating leases:
within one year
between two and three years
158
158
The lease income relates to the rental. to a third party, of Offi￿ space at our ￿ntral office.
102

25. Commitments to spend - research grants
At 31 December 2024 Diabetes UK had entered into contracts in resp￿1 of expenditure on
research amounting to £23,493.(m12023: £23.732.0001.
These contracts are subject to an annual review process at which future fvnding is determined.
Diabetes UK recognises grant expenditure on an annual basis as expl&ned in note 1.
2024
DUK
SMF and SMF
Funded
Funded
DUK
Total
SMF and SMF
2023 Funded
Funded
£'ooo
Total
2023
within one year
between two and three years
between four and five years
Six y8ars and beyond
3,467
6,356
1,299
5.895
5,748
728
9,362
12,104
2,027
968
6,306
3,970
273
5,476
5,688
1.042
6,444
11,994
5,012
282
11.122
1Z371
23,493
11.517
12,215
23,732
103

Notes to the financial statements
26. Subsidiary undertakings
Diabetes UK has two wholly owned subsidiaries. BDA Research Limited and Diabetes UK
Services Limtted which are incorporated in the UK and registered in England with registered
office 126 Back Church Lane E1 1 FH.
Their company registration numbers are 3339)62 and 891 ￿4 respective￿. The financial
stalements of Diabetes UK seNi￿s are audited and filed al Companies House. BDA Research
Limited did not carry out any business activity in the year.
lal Inv8stment in subsidiary
2024
2023
Investment in subsidiary undertakings
40
Diabetes UK'S investment in BDA Research Limrted is £2, being the whole of the issued share
capital of that company. BDA Research Limited has net assels and called up share capital of
£2 as al 31 December 202412023: £21. Diabetes UK'S inveslmenl in Diabetes UK Services
Limited is 40,003 ordinary shares of £1 each, being the whole of the issued share capital of that
company. Diabeles UK Services Limited has net assels and called up share capital of £40,003
as at 31 December 202412023.. £40,CQ3).
104

Ib) Summary of results of ¢onsolidated entities
Diabetes UK Intercompany
Diabetes UK Ser¥l¢e$ Limited Transactions
Total
2024
2024
2024
2024
£'(J)) £'ooo
Income
Donations and I￿a¢leS
Other Iracling activities
Income from investments
Income from charitable actiwities
28.302
383
409
6,116
13681 27,934
12221 3,942
410
6,116
3.781
35.210
3,782
15901 38,402
Expenditure
Expenclilure on raising funds
Expenditure on charilable activities
Donation lo Diabetes UK
SeNce charge
110,0961
130,8581
12,8781
13141
13681
12221
112,9741
131 1721
368
222
140,954)
13,782)
590 {44,1461
Net loss on investments
Actuarial gains on defined ben8fil pension
717
717
Net movement in funds
15.027)
(5.0271
Icl Financial position of consolidated entities
Dlabetos UK Intorcompany
Diabetes UK SeThices Limited Transactions
Total
2024
2024
2024
2024
£'ooo £'ocrf)
Fixed assets
Current assets
Creditors due within one year
Prowgons
12.859
6,796
110.9831
12791
1401 12,819
I￿8) 6,885
638 111,0321
12791
727
16971
Net assets
{401 8,393
105

Notes to the financial statements
27. Result for the year under the historical
cost accounting convention
2024
2023
Net expenditure
Gainloossl on sale of investments calculated utyjer the
historical cost accounting convention
Deficit under the historical cost
accounting convention
{5,744)
235
16,7061
(5,5091
(6.825)
28. Members
The legal members of the company are the Iruslees as explained in the annual report,
The liability of the members is limited lo £1 per member.
29. Legacies
The value of legacios notified to th8 charity but which do not meet the recognrtion criteria
land so are not accounted lor within the financial statetrEntsl is approximatew £20.5 million
12023.. approximately £18.3 million).
106

30. Pensions
Def ined contribution scheme
The charity contributes towards a defined contribution scheme. The cost of this scheme is
charged to the SOFA and amounled to £1.120,60712023.. £1,126,837). The scheme did not
gwe rise to any provision.
British Diabetic Association Pension and Lrfe Assurance Scheme
The Charity sponsors the British Diabetic Association and Life Assurance Scheme, a funded
defined benefil arrangemenl which closed lo fvIu￿ accruas on 31 August 2004. This is a
separate trustee administered fund holding the pension scheme assets to m&t long term
pension liabilities for some 81 current and former employees with entitlements to preserved
benefits. Pensions in payment are currently secured by annuity purchase al retirement. The level
of retirement benefit is principalw based on salary earned in the last three years of employment
before accrual ceased and the length of service in the scheme.
The trustees of the sche￿￿ are required to acl in the best interest of the scheme's beneficiaries,
The appointment of the trustees is determined by the scheme's trust documentation.
A full actuarial valuation was carried OLrt as at 31 December 2022 by a qualified independent
actuary in accordance wilh Ihe scheme funding requirements of Ihe Pensions Act 2004.
The funding of the scheme is agreed between the charity and the trUSt￿S in line with those
requirements. These in particular require Ihe funding posilion to be calculaled using prudent, as
opposed to best estimate, actuarial assumptions. This valuation revealed a funding surplus of
£424,000. The next full actuarial valuation will be at 31 December 2025.
The resutts of the most ￿Cent formal actuarial valuation as at 31 ￿ernber 2022 have b*n
updated to 31 December 2023 by a qualified actuary. The far value of the scheme assets
exceed the present vaue of the scheme liabilities, which are measured by discounting the best
estimate of future cash flows. as at 31 December 2024 by £424,CY]). In accordance with FRS
102 the asset has not been recognised as it will not be realised.
107

Notes to the financial statements
30. Pensions (continued)
Present value of scheme liabilities, fair value of
assets and deficit
2024
2023
Fair value of scheme assets
Present value of scheme liabilities
9,951
{9,6381
10,795
110,6411
Surplus in schem8
Less asset not recognised
313
154
{3131
11541
Surplus in scheme shown in the balance sheet
The surplus has increased since last year. A lower value has been placed on the defined benefit
obligation, primarily due lo a higher discount rate lollowing an increase in corporate bond yields.
However, this has been partly offset by a fdl in the value of the Scheme's assets.
Reconciliation of opening and closing balance8
of the pr•sont value of Iho s¢home liabiliti08
2024
2023
Scheme liabilities at 1 January
Interest cost
Actuarial gains
Benefits pad
10,641
471
{1,0761
{3981
10,270
269
13821
S¢home Ilabllities al 31 Oe¢omber
10,641
108

Reconciliation of opening and closing balances
of the fair value ol the scheme assets
2024
2023
Fair value of scheme assets al 1 January
Interest income
Loss/lreturnl on scheme assets, exduding interest income
Benefits paid
10,795
478
{9241
{3981
10,431
492
254
13821
Falr value of scheme assets at 31 De¢ember
9,951
10,795
The total loss on the scheme assels over the period ended 31 December 2023 was £446,000
12023.. gain of £746,000).
Total oxpense recognlsed in SOFA
2024
2023
Interest cost
Interest income
lrnleresl on irrecoverable surplus
471
{4781
14921
Total expense recognised in SOFA
other comprehensive income
2024
2023
Actuarial gain on defined benefit obligation
Actual return on assets less interest income
mil on rec￿nitIon of asset
1.076
{9241
(1521
12691
254
15
Total gain ro¢ognised in other comprehensive incomo
109

Notes to the financial statements
30. Pensions (continued)
Assets
2024
2023
Equities
Diversified growth funds
"ability driven investment
With profits policy
Annuili8s
Credit funds
Cash
305
452
2.473
570
2,547
2,279
2,￿5
1,648
48
2.552
Total assets
9,951
10,795
None of the lair values of the assets shown above Ir￿lude any of the charity's own financial
instruments, any property occupied by Ihe company or any other assets used by the company.
11 is the policy of the trustees and the charity to review the investment strategy at the time of
each funding valuation. The trustees, investment objectives and the processes undertaken to
measure and manage the risks inherent in the Sche1￿ investment strat￿Y are documented in
the scheme's Statement of Investment Pnnciples.
A8sumptlon8
21)24
¥0 annum
2023
% annum
Inflation IRPII
Rale of discount
Allowance for pension in payment increases al the lower of RPI or 5%
Allowance for revaluation of deferred pensions at Ihe lower ol RPI or 5%
Allowance for commutation of penson lor cash al retirement
3.30
4.50
3.20
2.30
HMRC
maximum
HMRC
maximum
The mortality assumptions adopted at 31 December 2024 are based on the 100¥. S3PMA and
1 OOD/o S3PFA CMI Models 202311.25%] lyobl.
These imply the following lrfe expectancies:
24
2023
Male reliring at aged 62 in 2023
Female reliring at aged 62 in 2023
Male ￿tiring at aged 62 in 2043
Female retiring at aged 62 in 2043
24.1
24.1
26.8
25.5
28.2
110

31. Related party transactions
There have been no rdated paty transactions that require disclosure other than transactions
with the subsidiary company, Diabetes UK Services ￿rnited. These are detailed below..
During the year the 2023 gift of £448k12023: £206kl was remitted from the subsidiary lo the
chartty, and at 31 December Ihe subsidiary had a bJance of £99k12023: £159kl owing lo the
Charity. This consists of the 2024 gitt aid payment1368kl and the 2024 service charge1£222kl
and the vaue of the generd processing account {-£491 kl.
32. Financial instruments
21Y24
2023
Financial assets measured at fair valuo
through income and expenditure
Non cash inveslmenis
7.517
9,515
Financial assets measured at amortised cost
Cash
Cash investments
Trade debtors
Other debtors
Accrued Incom8
2.372
2,696
341
490
2,453
7,648
282
409
4,493
15,265
Flnan¢lal Ilabllltles m¢a$ured at amortlsed ¢ost
Trade creditors
Other creditors
Accruals
Research grant creditors
1,020
1,871
40
631
10,751
8,276
9,789
13,293
The charity has taken advantage of the exemplions in FRS 102 from the requirement to presenl
certain disclosures about the charity's financial instruments.
111

DIABETES UK
KNOW DIABETES FIGHT DIABETE&
Diabetes UK
Wells Lawrence House
126 Back Church Lane
London E1 1 FH
Call 0345 123 2399
Email info@dlabetes.o￿.uk
/diabetesuk
DiabetesUK
diabetes.org.uk
Ino. 2151991aThJ in S¢d8rKI Iro $C(W1￿. Awpaiy Imit•a trtyJwa)tee re9St?￿a
RÈglsteved w5th
FR
FUNDRAISING
REGULATOR
Lthidcfi E1 1FH.
atkn UK2￿4. 102(WNT.