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2025-03-31-accounts

THE SALVATION ARMY UNITED KINGDOM AND IRELAND TERRITORY

THE SALVATION ARMY TRUST REPORT AND FINANCIAL STATEMENTS FOR THE UNITED KINGDOM IN THE YEAR ENDED 31 MARCH 2025

CHARITY REGISTRATION NO: 214779 SCOTTISH CHARITY REGISTRATION NO: SC009359

Principal Office Territorial Headquarters, 1 Champion Park, London, SE5 8FJ www.salvationarmy.org.uk

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CONTENTS

CONTENTS
Page
INTRODUCTION FROM THE TERRITORIAL LEADERS 3
OBJECTS OF THE SALVATION ARMY TRUST 4
OUR VISION, MISSION AND VALUES 4
EXPLAINING OUR STRATEGY, STRUCTURE AND OPERATION 7
ILLUSTRATING THE WORK AND ACHIEVEMENTS OF THE SALVATION ARMY TRUST 2024/2025 10
•
OUR CHURCH LIFE		 11
o About us – our values in action 11
o Focus on inclusion 12
o Intercultural Mission 13
o Reflecting Christ’s love 14
•
OUR PEOPLE – OFFICERS, EMPLOYEES AND VOLUNTEERS		 15
o Supportive environment 15
o Welcoming new cadets 15
o Newly-commissioned officers 16
o Marking 150 years in Wales 16
o Growing faith and knowledge 17
o Helping young people to hear God’s calling 18
o Focus on leadership 18
o Inspiration and learning 19
OUR CHURCHES ARE ALSO COMMUNITY CENTRES 25
SERVING COMMUNITIES, TACKLING ISSUES 29
REACHING OUT TO VULNERABLE PEOPLE 34
THE AMAZING COMMITMENT OF OUR SUPPORTERS AND FUNDRAISERS ACROSS THE UK 58
LOOKING FORWARD WITH AMBITION AND COMMITMENT 64
MODERN SLAVERY AND ANTI HUMAN TRAFFICKING STATEMENT 66
STREAMLINED AND ENERGY CARBON REPORTING (SECR) STATEMENT 67
REVIEWING FINANCES 70
RESERVES POLICY 73
INVESTING FOR THE FUTURE 73
STRUCTURE, GOVERNANCE AND MANAGEMENT 76
RISK MANAGEMENT 76
SUBSIDIARY AND ASSOCIATED COMPANIES 79
RECRUITMENT AND APPOINTMENT OF DIRECTORS 79
ADVISERS 83
INDEPENDENT AUDITORS REPORT 84
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES 88
BALANCE SHEETS 89
NOTES TO THE FINANCIAL STATEMENTS 91

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INTRODUCTION FROM THE TERRITORIAL LEADERS Commissioner Paul Main and Commissioner Jenine Main

As Territorial Leaders of The Salvation Army in the United Kingdom and Ireland, it is with immense gratitude that we introduce this Annual Report and Accounts for the Salvation Army Trust for 2024/25. Over the year we had the wonderful and humbling privilege of journeying right across the territory and witnessing first-hand the grace of God in action in communities throughout the United Kingdom, Ireland, the Channel Islands and the Isle of Man. Our hope and our prayer is that as you read this report you will experience the same sense we have had of a transformational movement making a real difference at the heart of so many of our communities.

Since we took up leadership of the Territory, we have been drawn to the early chapters in the Old Testament book of Joshua. There, we find an emphasis on the importance of courage, strategic planning, personal responsibility and commitment. These qualities we have discovered in abundance amongst our officers, employees, members and partners who every day selflessly minister, serve and lead in their communities. We have been greatly moved by some of the stories they have told us, many of which are narrated for you in this report. These are stories of hope and transformation, of people supported to overcome personal challenges and difficult circumstances often not of their own making. We guarantee that as you read them you will find plenty of inspiration drawn directly from the lives of ordinary people in ordinary neighbourhoods right across the land.

We have also become aware of the increasing social challenges evident in many of our towns and cities. As the cost of living has soared, so have the number of people presenting themselves to us in need of assistance. Whilst this has put great strain not just upon our local churches which are the focus of this Report and Accounts, we have been delighted to see the creativity and resourcefulness of our personnel, seeking new ways to serve without discrimination. New partnerships have been forged to face the rising tide of increased poverty, and together with a deeper integration of our varied services, we have, with God’s help, been able to rise to the challenge. We are also incredibly grateful for the many people who have shown extraordinary generosity towards our work, financially supporting us despite challenging economic times. We pride ourselves in ensuring that every donation, big or small, is put to good use and offer here a sincere and heartfelt ‘thank you’ – we could not do what we do without your support.

As we reflect on the last year, we looked back and gave thanks to God for his faithfulness, and for walking with us every step of the way. This has given us a sustaining hope for the future. May you have your own glimpse of this hope as you read on.

Thank you for your help and support, and may God bless you.

Commissioner Paul Main

Territorial Commander of The Salvation Army in the United Kingdom and Ireland

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OBJECTS OF THE SALVATION ARMY TRUST

The objects of The Salvation Army Trust are the advancement of the Christian religion as professed, believed and taught by the army and pursuant thereto the advancement of education, the relief of poverty and other charitable objects beneficial to society or the community of mankind as a whole.

The following groups benefit from the work of The Salvation Army Trust:

The Salvation Army takes a holistic approach, engaging with people’s physical, emotional and spiritual needs, offering its services without discrimination.

OUR VISION, MISSION AND VALUES

Our Vision, Our Values and our five Mission Priorities inspire and guide all the work we do as a church and as a charity.

Whilst The Salvation Army operates through two main charitable trust registrations, (see below, page 7) we have one unifying vision statement and mission priorities and values that guide us in all we do.

Our Vision, Mission and Values statements powerfully communicate our sense of purpose and direction for The Salvation Army in the United Kingdom, Ireland, the Channel Islands and the Isle of Man. The aim is that every expression of The Salvation Army, our corps (churches) and community centres and residential centres all seek to deliver the same five mission priorities to strive to deliver the one overall Vision Statement. Their simplicity and boldness mean that all areas of the diverse work of The Salvation Army can be both anchored and inspired by them.

Our Vision Statement:

This is ‘Our Vision’ for every part of The Salvation Army. It is inspired by the words of Jesus : ‘I have come that they may have life, and have it to the full’ (John 10:10 NIV ).

No words can adequately capture the vision of boundless salvation that God intends for the world and everything in it. However, ‘Fullness of life for all with Jesus’ includes every aspect of Salvation Army life. We believe everyone can enjoy fullness of life with Jesus. It is aspirational – we are not there yet – but this is what we strive towards.

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Our Five Mission Priorities:

Our Mission is built on five priorities which are the drivers for all we do, how we do it and why we do it, across the entire organisation.

These short phrases communicate immense challenge, ambition and direction. When these priorities are all present in what we do, The Salvation Army is working towards our vision of ‘Fullness of life for all with Jesus’.

Each of the five Mission Priorities is rich in meaning and helps us explain to 21st-century society why the Christian message and the work of The Salvation Army is relevant and desperately needed in our communities and nations.

They are not arranged hierarchically but overlap and mutually support each other.

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against injustice. We fight not simply the effects of injustice but also the systems and structures that enable injustice. Seeking reconciliation is also an essential part of The Salvation Army’s vision of the good life. Peace and fullness of life is possible when justice and reconciliation are priorities in the lives of individuals, communities and nations. The Salvation Army is committed to work in partnership for these ends.

Our Values

Our Values are for everyone involved in The Salvation Army and should be reflected in our behaviour and result in good relationships and increased wellbeing and help us integrate what we do with how we do it.

The basic standard of Christian behaviour, derived from our understanding of the character and action of God, is love, so we need continually to be drawn back to understand how God is asking us to live and work together to help us be faithful to our calling to be God’s people.

Our Statement of Commitment:

We have one simple statement to explain why we are here, which frames all we are and all we do as a church and charity. Four words achieve this:

‘Love God, Love Others’

This is based on Jesus’ greatest commandment in Matthew 22:37–39 to ‘Love the Lord your God’ and to ‘love your neighbour as yourself’. ‘Love God, Love Others’ underpins, inspires and motivates everything we do, in every part of The Salvation Army. It is a powerfully simple ‘explainer’ of what we are here to do and how we strive to deliver our vision.

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EXPLAINING OUR STRATEGY, STRUCTURE AND OPERATION

The Salvation Army is a broad and diverse organisation. As a Christian denomination it puts its faith into action in so many different ways across the UK, and this section seeks to explain how our foundation as a church is the essential basis of how we work and what we do.

The UK Salvation Army is combined with the Republic of Ireland to form a ‘territory’, comprising one of 59 territories across the world where The Salvation Army works. The Salvation Army in the Republic of Ireland is a separate company and therefore has its own report and accounts. This Report & Accounts is for the UK registered Salvation Army Trust. (More below).

Our two principal charitable registrations:

The Salvation Army operates through two principal charitable trusts: The Salvation Army Trust and The Salvation Army Social Work Trust.

This Report and Accounts outlines the work of The Salvation Army Trust (Charity Registration number 214779) , which is the charity registration through which we manage our programmes of engagement and support which are delivered through our 589 local corps (churches) and our community centres. Much of the funding for the work of The Salvation Army Trust derives from public donations, legacies, trading activities and church members. The consolidated accounts also include The Salvation Army General Insurance Corporation Limited (SAGIC) and Salvation Army Trading Company Limited (SATCoL) which are subsidiaries of The Salvation Army Trust.

However, the work of The Salvation Army Trust does not represent the entirety of The Salvation Army’s work in the UK.

Alongside the locally driven, locally responsive corps (church)-based operations which are reported here in this Report and Accounts, The Salvation Army also operates centrally coordinated and centrally managed ‘social services’.

Whilst this is still the ‘work’ of The Salvation Army, the finances of these operations are managed and reported on through a separate charity registration, The Salvation Army Social Work Trust (Charity Registration number 215174) which has its own Report and Accounts and form a ‘sister’ publication to this one.

The Salvation Army Social Work Trust accounts for residential programmes for homeless people, care homes for older people, residential detox centres, family centres, refuges for victims of domestic violence, safe houses and services for the victims and survivors of modern slavery and human trafficking, and our Employment Plus services. These services are managed in a top-down model due to the vulnerability of the people needing help and because of statutory regulations and contract requirements. Much of the funding for The Salvation Army Social Work Trust derives from government and local authority contracts and additional supplementary funding comes from The Salvation Army Trust.

Summary of the purpose of The Salvation Army Trust

The Salvation Army Trust is the charity registration through which our corps (church)-based community programmes and our congregational life are managed and accounted for. Because each community is different, our community work and expression will be different in each location. This is illustrated later on.

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Inspired by our vision and mission statements:

The scale of the work of The Salvation Army Trust

The Salvation Army Trust works principally through 589 corps (churches) and community centres in the United Kingdom with two corps in the Republic of Ireland which come under separate accounting.

England: 481 corps (includes Isle of Man and Channel Islands) Wales: 33 corps Scotland: 60 corps Northern Ireland: 15 corps

A list of centres managed through The Salvation Army Social Work Trust is in the Report and Accounts for that trust.

The work and delivery of The Salvation Army Trust

To ‘make sense’ of The Salvation Army, it is important to remember that The Salvation Army is first and foremost a church, but a church that delivers a colossal and diverse range of charitable services. Everything The Salvation Army does should positively contribute to making the world a better place – as God intends it to be.

As a church, we have a network across the UK of 589 local corps (churches) and community centres. These are generally run by corps officers, who are trained and commissioned

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(ordained) Salvation Army ministers of religion. Each corps officer is accountable to his or her community but is operationally accountable to one of a team of 14 divisional commanders (leaders) who in turn report to the territorial headquarters based in London.

This strong community presence is the way in which we ensure we respond to local needs in local ways. What we do is generally decided on, agreed upon and delivered locally. The costs and delivery of this network of corps, and the infrastructure and the centralised operations that support it, are the subject of this Annual Report and Accounts for The Salvation Army Trust.

The Salvation Army is a church and charity that doesn’t just help people by providing immediate, practical support to overcome issues such as addiction, homelessness, social isolation or poverty; it also strives to address the reasons behind the suffering, with a view to effecting sustainable change in individuals and society at large. This is driven by living out our value of seeking justice and reconciliation.

Therefore, what sets The Salvation Army apart from other organisations is the combined strength of our centrally co-ordinated social work services and the local responsiveness of our corps (churches) and community centres which are all playing their part to bring lasting change at a local and national level.

Every officer, member of staff and volunteer brings their own unique insight into the lives of the service users and communities they serve, to inform the work that we do and help us prioritise which reforms we will campaign for alongside marginalised and vulnerable.

Explaining our distinctive organisational approach to strategy

Our vision statement is ‘Fullness of life for all with Jesus’ . This is a scripturally inspired goal which forms the heart of our delivery. The Salvation Army is a diverse, responsive, agile Christian church and charity. Because we live and work in the communities we serve, we fully recognise that each community is different and consequently the needs of each community are different.

Our approach is to encourage effective and flexible activities focused on helping people experience life in all its fullness across all the communities in the UK where we have a local presence.

The UK Salvation Army deliberately does not have a prescriptive approach to directing its delivery at corps or centres or a directive top-down strategy. Instead, we prioritise local responses to local needs as the way we choose to work.

This report highlights how this approach enables us to respond powerfully, quickly and in an agile and flexible – and, above all, locally relevant – way to emerging needs and changes in society and the economy, for example, the cost of living crisis that we still felt in the year under review.

Integrated locally

Together, the two Annual Reports and Accounts provide a comprehensive account of the work of The Salvation Army in the United Kingdom. At a local level, The Salvation Army across both trusts is encouraged to work together to bring lasting change at local as well as national level – we call this ‘integrated mission’ .

Integrated internationally

In a wider context, The Salvation Army works in more than 130 countries, on every continent, often in the forgotten corners of society. Our breadth of experience and

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international structure enables lessons learnt in one place to benefit people with similar challenges thousands of miles away. The rapid expansion of our work with victims and survivors of modern slavery and human trafficking is a good example of this strategic advantage.

Resourcing, support and oversight

The local diversity of The Salvation Army’s operations is facilitated through centrally coordinated support services – such as HR, Finance, Property, IT, PR and Fundraising, with some of these support functions also located in our divisional (regional) headquarters. This approach enables us to be efficient and effective in the use of resources.

In addition, there are staff whose role is to learn lessons from local programmes and pilot schemes and to share resources and successful outcomes from innovation and experience with other Salvation Army operations to help us achieve our mission across The Salvation Army as effectively as possible and ensure continual improvement. This approach helps to drive up the quality of our services to people who are often poor, marginalised and vulnerable.

Belief in action

Part of the purpose of the Annual Report is to illustrate how The Salvation Army has been seeking to achieve our vision by delivering services aligned to our charitable objectives. The work of The Salvation Army Trust takes place in different ways from nearly 600 locations. Therefore, the following section provides many examples of how we have been working, operating, achieving and delivering as a church and as a charity across the UK during 20242025.

ILLUSTRATING THE WORK AND ACHIEVEMENTS OF THE SALVATION ARMY TRUST 2024/2025

What good is it, my brothers and sisters, if someone claims to have faith but has no deeds? Can such faith save them? (James 2:14 NIV)

THE CONTEXT OF OUR WORK

This section of our report illustrates aspects of our life and work during 2024/2025. You will read about the well-established and familiar programmes our 589 Salvation Army corps (church and community centres) continue to run in their communities, to meet our Mission Priorities and strive to achieve our Vision. Because each community is different, how we serve them also differs and these examples illustrate our diverse delivery and the many opportunities we have met in different ways in different settings.

As the cost of living continued to impact on people’s daily lives, and many more families fell into poverty, our corps adapted and responded, to think ‘outside the box’. We share the innovative ways they answered the growing needs of the most vulnerable people, who feel increasingly marginalised by society.

Throughout our work, we sought to bring not only practical help and compassionate support, but also to share the love of God with people who may have never set foot inside a church.

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It reflects the way we think and act as a church and as a charity. In Victorian society, our Founders, William, and Catherine Booth, had a drive to ‘do church differently’. Rather than preach God’s word from the pulpit, they put their faith into action.

This year, our network of corps and social service centres funded through the Salvation Army Social Work Trust, continued this simple commitment to put our faith into action by reaching out to people in need.

Our sister report, the Report & Accounts for the Salvation Army Social Work Trust illustrates the work we deliver – often in our residential programmes – through our contracted services.

OUR CHURCH LIFE

About us – our values in action

Our international setting - People. Mission. Legacy.

Source for international numbers; https://www.salvationarmy.org/global-presence

The Salvation Army serves in 134 countries, with 14,495 worshipping communities and 1,260,832 Salvation Army soldiers. We share a mission to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.

During the year, General Lyndon Buckingham, world leader of The Salvation Army launched Compass, a Global Strategic Framework . The framework gave direction to the mission and ministry of The Salvation Army into the future.

In cooperation with international and territorial leaders, Compass was designed so that every centre, corps and person affiliated with Army ministries around the world can be involved.

“We all want to be part of a growing Army, and we all want to be part of an enduring Army,” said General Lyndon Buckingham. “So we have crafted this framework in a way that will allow every level of our movement to be involved in the strategic advancement of our mission. I have coined the phrase “People, Mission, Legacy”.

It captures the essence of our framework: caring for our people , and ensuring they know our mission and how they can play their part; making sure that we are clear about why The Salvation Army exists and what it is that we are doing in the world. Our legacy will be making the world a better place than it is today.

Each Salvation Army territory of which the UK and Ireland is one, were invited to look at how the Compass concept might be adopted and brought to life.

Read more – learn about the framework at salvationarmy.org/ihq/strategy.

Membership Working Group - update

The Salvation Army has different forms of church membership and as with other denominations, ensuring we attract and retain members is an important element of church life. The Salvation Army church Membership Working Group (MWG) concluded an 18-month reflection and consultation period about membership. Members from all over our territory had been invited to participate in the Big Conversation, around the theme of Belonging and Believing.

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The Salvation Army recognised that this is deep, long-term work that requires careful consideration of differing opinions. Our aim was to create an environment where all members felt valued, supported and empowered to contribute to the community, and supported in their spiritual journeys.

The report was set out in three sections.

  1. Why are we doing this? The context and background.

  2. What has been said? A summary of what we heard from the territory.

  3. So what? Theological reflection on belonging and believing.

There were significant recommendations aimed at enhancing membership and fostering a culture of discipleship within our territory.

As part of this, the report highlighted the need for inclusion, particularly concerning the LGBTQ+ community. In this area, the report drew attention to:

Territorial Leaders Commissioners Jenine and Paul Main

Find out more : https://www.salvationist.org.uk/articles/membership-working-group-update

Focus on inclusion

New strategy launched

In early April 2025, we shared our new Equity, Diversity, Inclusion and Belonging (EDIB) Strategy. It is here to help our employees to feel included, connected and that they belong. It follows years of work and reflection, and is based on outcomes from such initiatives as the Racial Inclusion Working Group.

When launching the strategy, Jennifer Laurent-Smart, Equality and Diversity Manager, said: “EDIB is more than corporate box-ticking”. She drew parallels between our legal requirements as employers, and what God tells us. ‘Legislation says “don’t discriminate”, said Jennifer, but we say “love God, love others”.

Jennifer shared an example of our EDIB strategy in action, through the territory’s position as a Disability Confident Leader. As part of this was our new Disability Forum. It gives employees, officers and territorial envoys (a form of local ministry) who live with disabilities the opportunity to meet and share stories about their struggles and concerns working within The Salvation Army.

In time, this should further shape the policies and culture of The Salvation Army. Reflecting on the forum’s first session in March, Jennifer commented on how it’s easy to address the obvious things – step-free access, large-print Bibles – but the smaller things might be missed. ‘It’s about identifying things we need to do – like training or raising awareness – and celebrating people,’ she concluded.

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Jennifer Laurent-Smart, Equality and Diversity Manager

Living well together

Our Moral and Social Issues Council (MASIC) hosted a webinar to consider how to live well together within The Salvation Army while holding a range of views on same-sex relationships.

Lieut-Colonel Nick Coke, chair of MASIC, introduced the webinar titled Living Well Together: Same-Sex Relationships and The Salvation Army. It featured a diverse panel with a range of perspectives and the conversation was informed by more than 50 questions submitted by people in advance.

The talk was structured by using three broad questions: ‘What?’, considering each participant’s views and experiences, ‘So what?’, exploring theological reflections on staying united amid differing views, and ‘Now what?’, asking what practical actions could be taken away from the conversation.

Here we share a flavour of those conversations:

Conversations also touched upon differing expectations and understandings of holy living, upon church unity and being part of the body of Christ, and on people’s identity being defined by more than just their sexuality.

It also highlighted the importance of not being afraid to have respectful conversations about difficult topics, of creating safe spaces for listening and learning from one another, as well as having guidance to talk theologically through different viewpoints.

This webinar was part of a series of MASIC webinars exploring topics such as refugees, the environment and racism.

Intercultural Mission

As so many towns, cities and suburban areas become far more culturally rich, we need to learn how we can live together and journey together in a way that celebrates diversity and unity.

Intercultural mission is a model of the church that embraces vulnerable people by providing a safe space for them to share their emotions, worries and hopes. During the year, the St Albans Corps (Salvation Army church) regularly welcomed around 20 nationalities. Captain Wan Gi Lee admitted it wasn’t always easy to bring them together.

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He found the key to intercultural mission was to welcome them, and strive to listen equally to people’s stories, and give them an opportunity to share their stories.

Next he encouraged them to come forward with their own missional initiatives – ideally, incorporating their own cultural flavours. For example, families in the Hong Kong group organised a Lunar New Year Celebration, which was open not only to the church but also to the community and was very well received.

The next step was to invite people into the leadership team, and recently two members from Hong Kong did so. Officer Captain Wan Gi Lee’s approach has helped to root people firmly in the supportive family of church life.

Captain Wan’s reflections from St Albans, in his own words:

‘If we are sad, we cry. If we are really sad, we laugh. If we are really, really sad, we sing,’ one Ukrainian friend, who joined our monthly Ukrainian fellowship group, told us.

As we prepared to sing together to wrap up the fellowship meeting, they began singing while standing in a circle, initially smiling and then, as time went on, shedding tears.

There was a deep sense of national spirit in the songs they sang together. Indeed, the songs expressed the many layers of profound sadness they experience, due to bereavement, separation, and exile. However, their songs also served as a collective demonstration of resilience, a commitment to carry on despite whatever may come.’

Reflecting Christ’s love

If The Salvation Army were a person, one individual who exemplifies our Christian values is Captain Hilary Borthwick, who leads our work in Kendal, Cumbria. Energetic yet steadfast, Hilary has become a pillar of support both within her congregation and across the town.

In April, we reflected on her ministry which spans church unity, community care and inclusive outreach. Here we illustrate some examples.

Unity

Hilary was instrumental in uniting five Anglican churches and the local United Reformed Church in missional partnership. She also served as secretary of Churches Together in Kendal and District, working behind the scenes to strengthen bonds between denominations, with a servant’s heart.

Community care

Hilary conducted council funerals for individuals who had no one else to make arrangements, providing dignified services at the Salvation Army hall free of charge and tailoring each ceremony to honour the family’s beliefs.

Inclusive outreach

Hilary extended pastoral care beyond her own congregation to meet people where they are. For example, in a chaplaincy role at Kendal Care Home and Holt House care home in Prestwich, she led weekly worship and visited elderly residents, treating each person with warmth and dignity.

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Through all these avenues of ministry, Captain Hilary Borthwick demonstrated true servant leadership. Though we have put her in the spotlight, she would never seek it. Her humble, consistent service has had a profound impact in Kendal.

OUR PEOPLE – OFFICERS, EMPLOYEES AND VOLUNTEERS

Our people make a practical difference every day, helping to deliver national and local services to help the most vulnerable people in society. We have over 4,000 staff and active officers in both Salvation Army Trust and Salvation Army Social Work Trust and thousands more volunteers. To look after others, it is important that we look after our own – with support, training and personal development

This section looks at some highlights from the last year, from welcoming new cadets to inspiring our leaders.

Supportive environment

In February 2025, The Salvation Army was recognised as one of the most highly recommended employers in the UK. Ranking 83 out of the top 500 in the Financial Times UK’s Best Employers 2025, we scored higher than Google (92) and Ikea (252).

Human Resources Director for employees Alex O’Hara said: ‘As an organisation, we want to continue developing supportive environments for our officers, territorial envoys, employees and volunteers so they can thrive in their roles and make a lasting difference in the communities they support.’

‘This recognition acknowledges how far we’ve come and it’s a great opportunity to celebrate and look forward to what comes next as we continue building a culture where our people feel valued and can flourish.’

Welcoming new cadets

On 28 September 2024, we welcomed five new cadets at William Booth College to form the Keepers of the Covenant session – the start of a two-year training and formation programme at the end of which they will be commissioned and ordained as Salvation Army officers.

As part of their welcome ceremony, each cadet placed an object that represented their experience of God’s covenantal love at the cross by the mercy seat (a dedicated place of prayer). They went on to share honest and insightful testimonies about their journey to accepting God’s call to officership and full time ministry upon their life.

The cadets were not the only new residents at William Booth College. Lieut-Colonel Mark Herbert was installed as the new Principal. His message was based on Hebrews 10:11–18, reminding people how strange it all is: giving up a good job, a safe home and support structures to follow Jesus into officership.

Lieut-Colonel Herbert took the time to thank the cadets for their faithfulness. He also thanked the family, friends and corps represented who have been part of their journeys through their influence and example.

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The meeting concluded with reflective prayer as those present responded to the message and the Holy Spirit, stepping forward in commitment and rededication.

The cadets are invited to kneel at the mercy seat and sign a copy of the Covenant. The signed Covenant is taken to the territorial leaders, who sign it in witness and pray with the cadet.

Clare Leask, Bognor Regis. ‘The journey to this point has not always gone smoothly, however throughout everything God is and has been my rock.’

Laura de Graff, Netherlands

‘I asked God which church he wanted me to go to. The Salvation Army came to my mind and it was the start of a journey of receiving the call to serve as an officer.’

Susan Wright, Shiremoor

‘I knew it was time to explore officership and I knew that God held me very close throughout the whole process and will continue to hold me.’

Megan Moore, Reading Central

‘I am blessed to see how in every area of my life God has been preparing me to be an officer, even though I didn’t know it at the time!’

Simon Moore, Reading Central ‘I can guarantee that allowing God’s call on your life is an acceptance of transformation.’

Newly-commissioned officers

On 13 and 14 July 2024, family, friends, invited guests and prayerful supporters gathered for the ordination and commissioning of the second year cadets, the Defenders of Justice session, at the end of their training, as part of our annual event ‘Together 2024’.

Each cadet was welcomed to the platform with individual Bible verses spoken over them by members of their families. As part of the ceremony, the Defenders of Justice shared their dedication song before reciting the doctrines of The Salvation Army as a declaration of the beliefs on which they were making their commitments

They were charged to keep to their commitments by Chief Secretary Colonel Peter Forrest. The ordination and commissioning was conducted by Territorial Leader Commissioner Jenine Main, who shared individual encouragement with each cadet as she carried out her duty.

Watch - highlights of Together 2024 and meet the new officers https://www.youtube.com/watch?v=wich9cUdgNo

Marking 150 years in Wales

Last year’s Together 24 was memorable in more ways because it was the first to take place outside of England. To mark the 150th anniversary of The Salvation Army in Wales, officers and Salvation Army church members from across the UK and Ireland gathered in Newport.

Earlier in the year, in March, the 150[th] anniversary celebrations had kicked off at the Royal Welsh Showground in Builth Wells – here are some highlights from the 150[th] celebrations.

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All celebrations were outward-looking and forward-looking, not just revelling in our history, however rich and God-honouring it is.

Find out more about Wales 150 at salvationist.org.uk/wales150.

Growing faith and knowledge

We have a commitment to continual professional development and during the year, 22 Salvation Army officers graduated with a degree in either Christian Theology and Practice or Pastoral Care with Psychology.

Both programmes were specifically designed for officers wanting to build upon, and enhance, their initial training.

Each graduate had studied for their degrees alongside full-time ministry appointments. They were taught by qualified, practitioner officer tutors who have a personal investment in the vitality of Christian faith and practice in critical times.

Major Tom Stirling has, with others, been instrumental in developing both degrees since 2004. He shared William Booth College’s vision to provide opportunities for officers to engage in bespoke, specially designed bachelor programmes.

Speaking on behalf of the graduates, Captain Luke Johnson who leads The Salvation Army in Minster recounted how studying for the Christian Theology and Practice degree had increased his confidence in communicating to a wide and varied audience.

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Captain Yvonne West leader of Wetherby Salvation Army spoke of how the learning from the Pastoral Care with Psychology degree had impacted her understanding of herself and others, and equipped her to minister through times of challenge and change.

They both paid tribute to families, colleagues and the staff teams for the wide and varied support they had received during their learning experiences.

Helping y oung people to hear God’s calling

In March 2024, a new ‘Discover’ vocational weekend was held at William Booth College. It gave 17 young delegates from the South East Division (region) the opportunity to discover more about their God-given identities.

The young people, aged 13 to 17, focused on their abilities, passions, personalities, spiritual gifts and life experiences. As well as group sessions, they enjoyed a team challenge that took them out of their comfort zones.

While taking part in tasks, they discovered that ‘being’ rather than ‘doing’ was crucial in discovering what they were made for.

The next step is about moving forward with what they have discovered, so they can continue to develop and become what God has called them to be.

Some of the young people share what it meant to them:

‘It gave me opportunities to explore what my future may look like as a Christian in today’s world.’

‘Attending was a big step in my Christian life and for my ministry.’

‘It was a blessing as it brought us all together as one and Jesus was in the middle helping us discover the right path for us.’

Focus on leadership

Exploring Leadership Day

‘So here’s what I want you to do, God helping you: Take your everyday, ordinary life – your sleeping, eating, going-to-work, and walking-around life – and place it Before God as an offering’ (Romans 12:1 and 2 The Message).

At our annual ‘Exploring Leadership Day’, Salvationists came together to explore spiritual leadership, officership, vocation and ministry within The Salvation Army.

This year, the Bible passage (above) was at the heart of the day, helping people to think about who and what God is calling them to be, and their path within The Salvation Army.

Belén Marquez from Addlestone corps who attended, said: ‘There is everything, from group worship to quiet times and small groups. I feel like everyone will get something out of it, whether your calling is to officership or something else.’

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New ways of serving

There are many Salvationists who would like to be an officer but who cannot offer the kind of commitment required. To help them use their talents and faith to serve in The Salvation Army, we concluded that contracted employment may be appropriate for some.

As with many denominations, finding ways to provide sufficient church leaders is driving creative thinking. During the year, we announced a new way forward – a flexible leadership model. As part of this, a new role of employed corps leader was introduced alongside the continued availability of roles such as pioneer leader and chaplain.

We developed a wider territorial framework, to ensure a consistent approach to recruitment, training, deployment, support and oversight of those entering into an employment contract to lead a local setting of The Salvation Army.

Major Beverly Baker, Senior Personnel Officer said: ‘Our hopes and prayers are that people will continue to be open to exploring the call of God and will take opportunities to deepen their discipleship and service, including through officership, territorial envoyship or through employment with The Salvation Army.’

Inspiration and learning

Worship Conference update

The conference was established in 2023 to equip, empower and inspire Salvationists engaged in contemporary worship. This year, 56 delegates came together to develop musically, technically and spiritually.

The house worship team kicked things off with sung worship. New practical resources were introduced, before Assistant Secretary for Mission Major Kerry Coke began the weekend’s teaching with a focus on making our worship the foundation of our lives.

Some other highlights included:

Throughout this exciting and uplifting weekend, there was a real sense that God was speaking to people about their calling and their relationship with him. Delegates returned to their local settings with newly developed skills, a renewed fire in their hearts and a song on their lips.

Riverbank Conference update

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At the 2024 Riverbank territorial women’s conference, delegates sought to explore Jesus’ words from John 8:32, using ‘Truth Be Told’ as their overarching theme.

The scene was set during the first main session, with Major David Betteridge (Director of Family Ministries), challenging everyone to find freedom in God’s truth that they are accepted, secure and significant.

Guest speaker the Rev Dr Helen Paynter revealed scriptural truth about Esther and Phoebe – women who were valued by God and given essential roles within his work.

Assistant Secretary for Mission Major Kerry Coke encouraged delegates to accept the offer of God’s truth to find everything needed for fullness of life.

Worship leader and songwriter Lucy Grimble, supported by her band, led inspiring worship that sensitively enriched the truth being spoken and enabled women to respond throughout the weekend form of a magazine-style panel show.

SPOTLIGHT ON… DOING CHURCH DIFFERENTLY

Since our beginnings, The Salvation Army has never adopted the traditional concept of a church, using the pulpit only to talk about God’s word. We lived out our doctrine of practical Christianity, reaching out to people who needed us – wherever they were.

Today, we continue to reach out in new, inventive ways to bring practical help, support and the love of God to people who may have never stepped foot inside a church.

Pioneering - reaching out in new and innovative ways

The Salvation Army has been working with society’s most vulnerable and marginalised people for 160 years. Today we’re in over 600 communities around the UK and Ireland, but our work doesn’t stop there. Pioneering is all about starting in new places, with new people.

We have over 20 pioneer settings across the territory which have been going for 1-8 years. All of these have a unique ministry to hundreds of people in each of their communities. Here are updates from two of our newest expressions.

Stuff on a bus

Supported partly through Essex County Council, Stuff on the Bus is a mobile community supermarket in Canvey Island, Essex. The bus is full of food, toiletries and other essentials. These are sold at a discount to people who are struggling. Local people say it bridges the gap between the supermarket and the food bank.

Salvation Army Pioneer Leader Holly Alberici said: ‘The bus is essentially ‘church in an unconventional way’ on a double decker bus that drives around Canvey.’ On the top deck, there's a space for individual support where The Salvation Army is helping people with employment, money management, digital inclusion and more.

As well as the bus, there is a building in the community where our team runs a

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family hub, a safe space for children and parents to be together. Ultimately, we see these initiatives leading to a new worshipping community of The Salvation Army.

Watch a video Meet Holly Alberici and her team, and their customers. https://www.salvationist.org.uk/articles/territorial-leaders-message-canvey-island

Building a community

Ebbsfleet Garden City in Kent will see 15,000 new homes built by 2035. In February 2025, The Salvation Army in Ebbsfleet unveiled new plans to support local residents through fundraising for a bespoke mobile community space.

The space, an adapted van, will break down barriers and reduce isolation. It will be a safe place for young people to come together. In time it will become an asset for large community events.

Intergenerational church – for all ages and stages

As well as intercultural, The Salvation Army is a big family and an intergenerational culture is at our heart. Yet it is widely recognised by the government and the voluntary sector that there is a lack of intergenerational connection across society and in communities.

As a church and charity, we are in a good place to redress the lack of intergenerational relationships. And we are making a significant impact, through our programmes and our culture.

Welcoming intergenerational officers

As part of our commitment, we are training a new team of intergenerational officers and workers like Shelley Gallagher in our South East Division.

For Shelley, intergenerational church is about everyone sharing in their faith journey and supporting each other. She said: ‘I feel like Big Family of God is my theme song in this role. It talks about how we may like many different things, or look different, but that we’re part of the big family of God!’

In her division, there is a long list of emerging and thriving intergenerational ministry, from parent-and-toddler groups to open house invitations for people to chat and do crafts together, regardless of age or situation.

There are also children and youth welcoming church members as they arrive for Sunday meetings and older people offering refreshments to people of all ages who attend the meeting.

Sharing innovative resources

We continue to create and develop innovative resources to help us build authentic relationships with individuals and families. We describe some examples, here:

Intergenerational insight

7,000 people per week attend Parent and Toddler groups, thanks to The Salvation Army in UK and Ireland.

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Core Recovery – for people in recovery

Core Recovery is the very essence of The Salvation Army’s mission and ministry. We work with people in recovery from addiction, the effects of trauma or mental health issues, or simply the troubles of day to day life.

We walk with people on an individual basis within a simple inclusive, programme. Along the way, we introduce them to Jesus. It’s a way of exploring faith for people who may not want to become part of a formalised church.

Over the year in review, we developed a training and induction programme which will help us add to the depth and quality of support we can provide.

Recovery Hub – Atherton, Wigan

The Atherton Salvation Army, North West & Isle of Man Division, runs a Recovery Hub for people in their community who are grappling with addiction and difficulties in life. During the year, its first year, the corps supported more than 40 people on their journey to recover from addiction. The programme is run in association with Wigan Council’s drugs, alcohol, mental wellbeing and inclusion teams.

A typical day includes:

There was very limited recovery focused spaces across Wigan. When people get clinical support for addiction, often there was no aftercare within the community either. Our community group is a peer-led safe space with like-minded individuals to share success stories, lived experience and coping mechanisms when it comes to overcoming addiction.

The Salvation Army’s origins are rooted in providing spiritual support for people caught in addiction. Captain Darron Boulton, church leader and his team was on hand to offer spiritual support following the sessions.

‘The Recovery Hub is available for anyone in recovery, whether that has been for a period of two days, two years or longer and is an inclusive space for all stages of recovery allowing for healing and transformation.’ Captain Darron Boulton

Many services are in collaboration with partners. For example, working with NHS and Epic HOPE allows the team to bring in a mental health non-clinical team. It means people with mental health issues, or in crisis, no longer need to wait for a GP appointment or spend hours in A&E.

Paul’s story

Paul jokes there is not much he has not tried. Solvent abuse and crack have been his biggest battles. Paul was also homeless for over 15 years and attends most of the programmes at the Recovery Hub.

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Paul would claim to have had a lifetime of addiction issues but felt that our course helped him see his value to God. He felt that the scriptures discussed on the course spoke to him in a down-to- earth way. He saw our support as a practical way of dealing with his ongoing addiction.

Caring for Creation – it’s in our hands

‘God saw all that he had made, and it was very good.’ (Genesis 1:31 NIV).

The Salvation Army believes people are made in the image of God. He has entrusted us to reflect his personality by caring for the Earth and everything on it. Today, environmental degradation is one of the most pressing issues facing the world. Temperatures are rising, species are becoming extinct and pollution takes a tighter hold. Caring for creation is therefore one of our five Mission Priorities.

We are working together, in our corps and everyday lives, to do what we can to live a more sustainable lifestyle. Here are some ways we’ve been doing this, during the year.

Sustainability Strategy – update

In June 2023, The Salvation Army in the UK and Ireland declared a climate emergency. We announced our intention to reduce our carbon emissions to net zero by 2040, with a target of at least 50 per cent reduction by 2030.

In June 2024, we reported back on where we were on this roadmap. ‘It’s a 16-year path to be net zero by 2040,’ said Brian Troddyn, The Salvation Army’s Sustainability Manager. The strategy has been broken down into three-year plans, with the first Carbon Management Plan signed off during the year.

The Salvation Army’s estate includes more than 2,800 buildings, including officers’ quarters, corps halls, Lifehouses, and more. ‘The biggest undertaking will be helping existing buildings reduce their carbon footprints,’ explained Brian. Our longer term plans include:

The Salvation Army also needs a large fleet of around 800 vehicles to run our operations, including church minibuses, emergency response vehicles, transporting outreach and social workers, and logistical support for our charity shops. We are shifting to electric vehicles and looking to reduce the amount of travelling we do and encouraging a change in behaviour.

Beyond that, we are looking with the procurement team at the whole supply chain for The Salvation Army in this territory from a carbon impact perspective.’ Brian concluded.

Focus on eco churches

On a local level, the eco church and eco-congregation schemes also feed into the strategy. Our aim is that, by 2030, 90 per cent of corps will be registered with an eco church scheme.

Eco churches are marked on their approach to five areas: worship and teaching buildings, land, community and global engagement, and lifestyle. After completing a survey, churches are awarded gold, silver or bronze awards depending on their eco-performance in each area.

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During the year, our Southport corps gained a silver eco church award. It was led by Community Engagement and Development Manager Kathryn Casserley with a small but enthusiastic team.

‘Our building was designed with sustainability in mind. We have solar panels, use recycled paper products where possible, and have recycling bins. We are recognised as a Fairtrade church and continue to foster links with other sustainable organisations,’ said Kathryn.

Caring for creation is also shown through teaching in meetings, information shared online and a quarterly ‘Community Matters’ publication, which includes green tips. The community garden encourages biodiversity and now includes more growing areas. ‘It created a tranquil piece of nature on a busy urban street. We compost where possible and are beginning to harvest rainwater. We encourage and welcome volunteers to help,’ said Kathryn. The team is now exploring what gold level eco church involves.

87% increase in number of Eco Corps since 2024.

Growing together garden

In National Allotment Week in August 2024, we met with Alison Sargent who talked about volunteering on the allotment at her Salvation Army church in Sale, Greater Manchester.

Alison said: ‘It was hidden away in the centre of Sale, so nobody knew it was there really. My husband is a gardener, and I love gardening, so we got connected with it.’ Today the community garden and allotment is far more widely known. And Alison and David have taken on the responsibility of being volunteers to help to co-ordinate the running of it.

Everyone who has a plot tidies up their own area. It’s a real community project. Such togetherness is one of the benefits of the garden and allotment – a site which, Alison says, for some people is ‘life-saving’.

The garden brings people together in friendship. ‘Even if people don’t come to the worship meetings or activities, we can have conversations with them about what our church does and the different groups we have. And this is important to us, because Sale Salvation Army cares about the community,’ Alison said.

The garden is open to the general public and visitors enjoy:

Salvationists United – Sports Ministry

As a church, we continue to raise the profile of sport as an arena for mission that will empower people as they connect their passion for Jesus with their love of sport. Our goal is to open new doors and develop new relationships with all kinds of people in our communities.

Sports mission goals

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Warren Evans, Sports Chaplaincy UK CEO describes sports chaplaincy as ‘stepping out into the unknown, having courage’. He said: ‘As a chaplain, the biggest privilege is to get alongside people, not judging them, not weighing them, not measuring them. You just listen to them and speak hope and life, when no one else has spoken hope and life over them. It is an immense privilege’. The Salvation Army Sports Mission team have been active at putting these principles onto action.

Football focus

We continued to run our popular football clubs and challenges. In Liverpool Stoneycroft, corps officer Sam reaches out to men, many of whom are homeless or migrants, to develop relationships and support them with their mental health.

The weekly Tuesday football session now has 77 members and is often over-subscribed. Given its success, Sam is looking to expand and run games every couple of weeks on a Friday, with a meal afterwards.

More winning ideas!

Vicky Hendry, run director for junior Parkrun and volunteer co-ordinator.

OUR CHURCHES ARE ALSO COMMUNITY CENTRES

Shining lights – innovation around our corps

Pontypool – community champions

‘These days, people don’t tend to know their neighbours; there’s a lot of isolation,’ said Captains Andrew and Lorraine Warriner. During the year, their corps found ways to reach out to the wider community.

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By embracing new ways of worshipping, they welcomed three teenagers who now attend on Sundays. Earlier this year they ran a Christianity Explored course for people who wouldn’t normally go to church.

A Friday community hub opened to give people who feel lonely or isolated a place to meet others. At the same time, they could seek advice and also visit the food bank. The corps provided 40 rucksacks for people experiencing homelessness, with essentials, including a little gas cooker, all in one bag to prevent their property being stolen.

The corps works closely with Churches Together. They held many outdoor meetings during the year, so that people can see that Christians are living in and living out their faith in the town. ‘Next year, we’re adding a Pentecost in the Park event’, Captain Andrew added.

Chelmsford – ready to respond

The Chelmsford corps operates one of The Salvation Army’s 25 emergency response vehicles, in partnership with Essex Fire and Rescue Service. Majors Ian and Tracey Mountford are reached by a dedicated number, to direct them where to go with the emergency vehicle, along with provisions and volunteers.

‘Calls come in day or night, and teams respond within 45 minutes. Shifts last a maximum of six hours, then new volunteers come in as needed. Larger incidents can go on for weeks,’ said Major Ian.

The teams are trained to provide food and hospitality, be a listening ear to firefighters and emergency personnel, and to assist at rest centres organised by the county council’s emergency planning teams.

Major Tracey is also the divisional emergency response coordinator for critical incidents, liaising with volunteers and officers from other corps, with the aim of being ready to respond.

Read more. Learn about The Salvation Army’s Emergency Response work on page 33 of this Review.

Nottingham – journeying with students

Every year, Nottingham sees an influx of new students. ‘As a church we should be there and be supportive to students who really need us at this time in their lives’ said Major Robert Jepson, who leads the corps with his wife, Major Julia.

During the year, they pitched their marquee at the Discover Nottingham fair in September as usual, reaching around 1,300 students. They took resources and useful freebies, such as reusable cups, with the Army’s details and the university’s chaplaincy QR code.

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At the Freshers Week fair, students entered a competition to do a fundraising skydive. The last group raised £6,000. Afterwards students were invited to our church to receive a certificate and a Bible.

Majors Robert and Julia were assisted by corps member Margaret and student Kaike to deliver pre-cooked breakfasts on the university site to 130 students. International students often stay on beyond term-time and that’s when they feel the loneliest.

Major Robert has represented the chaplaincy team at six graduation ceremonies, silently praying for each student as they walked across the platform. ‘Most are not from a church background,’ said Major Robert. ‘Students will know someone was interested in them. Our hope is we lead people to finding and knowing Jesus. That’s our mission.’

Winsford – everyone welcome

Building on our drive for intercultural mission, described on page 13, Majors Claire and Gareth Dickens lead this small, diverse corps in the middle of Cheshire. ‘We’re blessed to have people from a variety of nationalities worshipping with us,’ said Major Claire.

At the corps anniversary in November, families from Angola, Pakistan and Nigeria all sang. ‘It’s great when people feel comfortable in bringing something of their own to worship,’ Major Gareth said.

The corps welcomed some families from Angola and Pakistan who were seeking asylum. They continued to facilitate Sunday worship online in Farsi and English for Iranian asylum seekers, linking with other churches and corps. Usually, there were 10 to 20 in attendance.

International meals became a corps favourite during the year. People came together and shared different food, knowing they could receive a warm welcome and good company.

People continued to drop into The Sanctuary on Tuesdays, a space for people to meet for a chat. ‘It’s important that people know we’re here to help in any way we can. One of our regulars is a 17-year-old from Syria who has no surviving family left at all,’ said Major Claire.

Newquay – becoming whole

Responding to our ambition for intergenerational mission described earlier on page 21 during the year, Martyn Coles, Territorial Envoy, continued to answer his calling from God: to reimagine and replant The Salvation Army in Newquay.

‘When generations are missing, we’re not whole,’ said Martyn. From a small and devoted corps of mostly older people, Martyn has reached out to involve the youngest to the oldest in the community. The corps has brought in a part-time intergenerational worker to help build relationships across age groups.

Last year, there was a major drive for people of all ages to connect with gathered worship. They started doing Messy Church quarterly and engaged with about 30 people and now run it monthly.

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Other ways the generations came together was with children and families connecting through the parent and baby support group, as well as older people coming to the community café.

Martyn reflected that often it isn’t only about age. Intergenerational church is about trying something different to help people connect with God in a way that’s suited to them. ‘We’re so much richer for having a wide range of children, adults and older people present,’ said Martyn.

In touch with our grassroots

We never lose touch with the fundamental reason we are here: we put our faith into action by offering practical and compassionate support for people in need.

Here we focus on the value of doing simple things well.

Southport – respectful remembrance

In July 2024, we prayed for the victims of the tragic incident in Southport where three young girls lost their precious lives at a dance class. Southport’s Salvation Army band played in the town centre while a floral tribute was laid on behalf of the corps. The hall was open for quiet contemplation and support in the days following the incident.

Horden – let’s talk

Studies have shown that men are far less likely than women to seek help with their mental health (Mental Health UK). Having faced challenges of his own, Malcolm ‘Mally’ Gooch set up Mally’s Manclub at Horden corps. The biggest task was getting men through the door. His approach was simple: ‘I wanted to make a place where lads can just chill out. Just talking is a victory,’ he said.

Cirencester – digital literacy

Doing everyday things online, like paying bills, is becoming the norm. But some people don’t have the means, money or ability to go online. In partnership with Hope Cirencester and others, Cirencester corps hosted the first in a series of digital literacy classes design to empower adults with limited technology knowledge. The course was open to anyone in the community who needed help mastering smartphones, computers and online safety.

Welling – a sense of pride

Litter picking and keeping communities tidy not only reduces pollution, it fosters a sense of pride too. The Welling corps has been involved with the community group Discover Welling. Together they’ve been clearing up litter and tidying areas around their high street. It was an opportunity to put their faith into action, while engaging with each other and passersby.

London – redressing clothing poverty

London’s Oxford Street generated £3.1 billion in retail sales last year. Yet the reality for many London residents is that even buying school uniforms is a financial stretch. The Salvation Army’s Regent Hall church, just along from Oxford Circus, is right up their street. It set up a community wardrobe to alleviate financial pressures on families.

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SERVING COMMUNITIES, TACKLING ISSUES

Helping people into meaningful employment

We believe that everyone has a God-given purpose in life. We are called to live in a way that is most appropriate to the opportunities provided by God.

Our employment services seek to give people a hand up, not a handout. We help people discover exactly what they are capable of and, wherever possible, to enable them to see that their best is God’s plan for them. We want to help people who are unemployed and underemployed fulfil their potential by making a positive difference in their lives.

Some of the services, especially Employment Plus, below, are financed through our Salvation Army Social Work Trust, a separate charity registration, used mainly for local authority and other contracted work but with funding also from The Salvation Army Trust (this report & accounts). In addition, Employment Plus is largely operated through our corps and local centres, so we describe this work in both reports and accounts.

Employment Plus

The Salvation Army’s Employment Plus service offered tailored support to help people become job-ready. Our aim was to help job seekers to get a job and stay in work.

We operated at the heart of communities in more than 650 locations across the territory. Our focus was on empowering individuals to overcome obstacles they face professionally and personally, and to fulfil their life ambitions.

Employment Plus has established a niche but well respected employability service, helping people who face the biggest barriers to employment – such as a lack of up to-to date skills, those who have been unable to search for work due to health problems, disability, or homelessness.

Often the service was delivered through our corps halls, taking a person-centred approach, finding out who they were and what might be preventing them finding employment.

Where programmes took place Number of programmes
Salvation Army Corps 218
Salvation Army Community Centres 6
Lifehouses and Outreach 23
External locations e.g Jobcentre Plus 160
Prisons 11
General employment support Number of people 2024/2025
Single enquiry 3,061
Starts on programme 4,502
Milestones 13,947
Jobs 840

Note: milestones included creating a new CV, work focused SMART action plan, training, work experience placement (one person can achieve more than one milestone).

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Insight

90% of people using the service said they felt better about their mental health because they are engaged.

Some highlights from the year

▪ Rise in employability services

Services were established and expanded in various locations, such as Brighton, Canterbury, Stratford, and more. We addressed increasing referrals and built partnerships with local organisations to enhance community support. These services aimed to elevate employability prospects for individuals in need.

▪ New national event

The first employability and networking event was held at The Salvation Army Headquarters in June 2024. It included an interview skills workshop, fostering professional development and networking opportunities.

▪ Ongoing local events

We continued to run events locally across the territory. One example was a free drop in event in Croydon where 70 jobseekers from Croydon and the surrounding areas talked to employability experts and started their journey towards work.

▪ Specialist work grew

Four UK Shared Prosperity Fund (UKSPF) contracts were launched, allowing for further expansion into specialist work for ex-offenders. The first ‘behind the gate’ provision at Featherstone prison began funded by the Ministry of Justice, offering vital reintegration support for prisoners approaching release.

▪ Established service

The Felixstowe Job Club marked its first anniversary, celebrating its success in helping 80 participants move closer to employment while fostering community engagement. On average, over 10 different organisations attended the Corps every week, with around 50 attendees each week.

Flying high - Cheyenne’s story

Cheyenne always had career goals but she put them on hold to be mum to her three children. When she was ready to embark on a job search, she found that her childcare responsibilities were seen as an obstacle to employment.

Someone suggested that she contact The Salvation Army and she joined the Employment Plus programme at its Birkenhead church. She said: 'I had heard of The Salvation Army, but I thought they were just a charity helping homeless people at Christmas. I am so glad I found them’.

Cheyenne was impressed by the efficiency of our approach. We helped with her CV and interview preparation, and she secured a job with Merseytravel, in around four weeks. It fitted perfectly with her career goals and childcare requirements.

‘They helped me and persisted where others had written me off. They gave me hope again,' she said.

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More than work

In 1891, The Salvation Army acquired Hadleigh Farm for the purpose of providing vocational training to unskilled labourers in need of work. Today The Salvation Army provides apprenticeships to a wide variety of people right across the territory.

During the year, apprenticeships continued to help The Salvation Army to create a more inclusive workforce. They were available to those already in employment and funded by the government’s apprenticeship levy.

We provided opportunities to:

Why apprenticeships?

We used them to nurture our workforce and generate roles to fulfil operational needs for vital frontline work - in community outreach, health and social care, and employment services. We also offered them in management and leadership, youth work and early years, hospitality, business administration, finance and fundraising.

Who were apprentices?

We saw apprenticeships as particularly valuable to young people who may not want to pursue a traditional academic route but who are eager to build a career. Apprenticeships allowed for them to earn while they learn, making them financially self-sufficient.

Equally, we offered apprenticeships to people looking to change careers later in life, or for individuals wanting to switch from, or upskill, in their current field.

Overall, apprenticeships remained versatile and flexible, open to all ages and levels of experience. They grew increasingly accessible to a broader range of individuals, supporting a variety of people in different circumstances. We learned a lot too.

▪ Plus-point for individuals

Enhance skills and boost job satisfaction Keep up to date with trends and best practices Gain skills without expensive, formal education

▪ Benefits for our organisation

Help The Salvation Army retain staff Enhance the quality of Salvation Army services

Youth support worker apprentices share their experiences:

‘Training courses have enabled me to work in schools as a mentor, help open and run a youth club, work within a team and achieve amazing things.’ Kevin

‘I get support in the learning side of my role with my dyslexia. Instead of written assignments, I have academic discussions with my tutor and produce verbal evidence of my learning.’ Luke

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Financial inclusion – debt advice

William Booth said ‘Brought it on themselves you say? Well, that may be so, but you don’t ask a man whose house is on fire whether he has paid the rent before you rescue him!’

Debt can lead to feelings of loneliness, break downs in relationships, it can create homelessness, and cause individuals to feel isolated and ashamed. Often, people in debt find themselves cut off from other aspects of society, exacerbating their sense of isolation.

Our Financial Inclusion Services are dedicated to support individuals by providing a comprehensive range of services – working from 23 locations:

We are authorised and regulated by the Financial Conduct Authority (FCA), ensuring that all our operations meet stringent regulatory standards. Our dedicated staff and volunteers are thoroughly trained to meet these regulatory requirements, ensuring that they provide the highest quality of service to our clients.

Concerning trends

An alarming concern was that 41 per cent of our clients had a negative budget even before paying for all essential goods.

There was little change in the main reasons for debt over the year, but low income and long-term illnesses continued to account for 40% of all cases.

At the year end the total of debts being managed by our service has increased by 16.6% to a total of £7.43 million.

Making an impact

Over the past year, our service continued to achieve high standards for our clients. We measured impact through a wellbeing reading (on a scale of 0 to 5). It increased from 1.65 at the start of their journey with us to 3.63 at the end of our support. This represents a significant easing of stress and worry.

At the end of the year, there was a 3.34 per cent rise in the proportion of clients in work with a commensurate decrease in those in receipt of Universal Credit 13.32 per cent (from 53.80 per cent).

Message of support – anonymous

‘I am writing to let you know how much I appreciate your financial guidance. Your advice has given me emotional stability. Being in debt is worrying and bad for health however when I got in debt due to circumstances and the tunnel was dark you have been encouraging and brought a ray of light. I am paying off my debts from what I can afford, as you continue to help me work out my expenditure.’

‘I can visualise a time when I will be debt free. In the meantime, may you be blessed for the individualised support you have provided to me.’

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Our service in action

Victory Programme

The Victory Programme continued to bring people together, supporting those who felt isolated, building relationships, and helping individuals feel more connected to their community.

This programme consisted of three main components: cooking, gardening, and budgeting. These activities allowed people in the community to come together and share experiences while participating in one or more of the activities.

We delivered the programme on eleven occasions during the year.

Each course saw up to six people learning to cook on a budget and gain other knowledge such as food hygiene, healthy eating, where to shop and how to grow produce.

Cooking tuition was led by Chef Helene, and corps volunteers act as buddies for attendees. Buddies helped and supervised, especially if people have difficulties, and ensured that everyone was being safe and careful.

We encouraged all who signed up for the Victory Programme to see it through to conclusion. At the end, we held a celebration ceremony and people chose a useful item, such as a slow cooker or a kettle, whatever suited their individual situation.

Budgeting is crucial to ensure that individuals understand their financial situation, including how much money they have coming in and going out. Our programmes helped them recognise whether they need to increase their income to cover expenditures or reduce their spending to align with their income.

Responding in a crisis

With our roots in cities, towns and villages all over the territory, we were here for people and communities at times of crisis, rolling our sleeves up and providing practical, emotional and spiritual support.

Last year, The Salvation Army continued to be there to support members of the emergency services at major incidents such as fires, floods, and accidents. Their work can be physically exhausting and mentally draining. Food and water was welcomed, as was the chance to talk and unwind even if for a few minutes.

We offered comfort and support to people the communities affected too. Facing trauma, or losing everything in a flood or fire, is difficult and daunting. Sometimes people asked us to pray with them.

Action stations!

Achievements – at a glance

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REACHING OUT TO VULNERABLE PEOPLE

General election - seeking the best for our communities

In the run-up to the UK General Election, the Public Affairs Unit produced a principles-based manifesto setting out key concerns in the themed areas of Overcoming Poverty, Seeking Safety and Security, Living with Dignity, and Building a Flourishing World, as well as a suite of materials to enable the local Salvation Army presence to encourage and help people to register to vote. A number of webinars were also held, to help local expressions use these resources and plan their engagement with candidates and campaigns.

Supporting children and young people

The world children and young people are growing up in continues to present so many challenges. We remained passionate about doing what we could to improve their experiences of life. We helped them to respond with resilience, engaging positively with the world around them.

During the year, we continued our transformative work with children and young people across the UK and Ireland. Here are some highlights from the year.

Here from the start - early years

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We operated in areas of high deprivation to provide high quality childcare for pre-school children. We supported over 200 children, helping them not only to be ready for school but to reach their full potential and to flourish. Where needed, we supported parents and carers in accessing additional support.

Willow’s story

At one of our nurseries, we had a little girl Willow (we have changed her name) whose mother was in prison. Her Dad looked after her and her two siblings on his own in a twobedroomed flat.

While her older siblings went to school, Willow attended our nursery three sessions per week using her allocated 15 hours of funding. Our staff made sure she had a healthy breakfast, as her Dad struggled to get the children ready in the mornings.

Having sought her Dad’s permission, we helped Willow to wash her hands and face, brush her hair and tie it up neatly. We gave her a fresh set of clothes whist her own clothes were washed. She then played and had lunch with her friends.

Dad is doing his best and the children are at no threat of harm they just needed support. Our nursery offered support without judgement, and was a safe place for Dad to accept help.

Community childcare champions

Corps officers Captains Clare and Robert Davis (Leigh-on-Sea Salvation Army) were invited by Anna Firth, the Member of Parliament (MP) for Southend West, to a reception honouring community childcare champions at 10 Downing Street.

The corps is home to the Smiley Centre for Children, the oldest Army-run preschool in the country. It provides funded early education for two, three and four-year-old children.

As well as networking with education providers, Captains Clare and Robert spoke to David Johnston MP, minister for children, families and wellbeing, who hosted the event.

Smiley’s is one of seven Ofsted registered childcare services run by The Salvation Army. Andrea Stevens, Early Years Operations Manager for The Salvation Army, said: ’Parents trust the Salvation Army brand and we feel privileged to be able to support children and families in the first stages of their education. We are able to sign post families to other services and as soon as they come to a setting they become part of our church community.’

Happy together – camps, clubs and day trips

Our clubs, camps and day trips offered the chance for children and young people to have an amazing experience. Time away from home gave them the chance to focus on themselves, God and each other.

Summer camps

During 2024, over 1500 children and young people attended a camp, and these camps were staffed by over 500 adults, many of whom were volunteers.

We share news from three of the summer schools and camps from divisions across the territory:

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▪ Ireland

Young people explored the theme ‘Into the Wild’, talking about what God meant to them while enjoying the great outdoors.

One young person, Rebekah, said: ‘Thank you to all the wonderful leaders who encouraged and supported us through our adventurous week. There were so many highlights and memories that I will cherish for ever. This year I will start my GCSE journey, knowing that God will always be with me no matter how wild it gets!’

▪ North East

This junior camp packed lots of activities into each day from a visit to Newcastle Castle to going swimming and playing games. There was even a disco and trip to Pizza Hut.

One girl, Jessica, told us: ‘I learnt lots of new fun songs like ‘Joy, Joy, Joy’ and ‘King of Me’ to share with my corps, and the teachings were something everyone could join in. I had an amazing week and made new friends that I will be keeping in touch with.’

▪ Central, Southern and Channel Islands

The ‘Encounter’ summer school gave young people the chance to experience God in a new setting and through activities including creative arts and song.

One participant said: ‘Encounter has definitely inspired me and helped strengthen my relationship with God. I hope to use this experience to be a light in my community and help others do the same. I look forward to going again!’

Reviving youth clubs

Youth clubs are a simple concept. They provide young people with a safe space to socialise, play sport or try new hobbies. Young people can also engage with our youth workers who offer them support, often acting as mentors and confidants.

Yet funding to youth services by local authorities in England and Wales saw a real terms decline of 70 per cent between 2010/11 and 2018/19. Covid-19 saw the closure of more youth organisations.

The Salvation Army runs youth clubs around the territory, which are much-welcomed and highly-valued by young people living in disadvantaged communities.

During the year, a new youth club was established at the Clowne Corps. The leaders welcomed and registered 14 new members almost straightaway. They enjoyed snooker, video games and board games. The tuck shop was also popular.

Such has been the success of the new club, they are holding regular weekly term-time meetings.

Day trip of a lifetime

Life hadn’t been easy for Tara or her family in recent years. She is responsible for her eightyear-old granddaughter Poppy, and she provides extra support for her other grandchildren, after her son took his own life.

Money was always tight. Just going on the bus to see one of her grandchildren costs £7 for a return ticket. ‘We couldn’t afford to go to another grandchild’s party recently, because with travel and entrance it was going to cost £63,’ said Tara.

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So a trip to Edinburgh Zoo, organised and funded by The Salvation Army was a real treat. Without it Tara wouldn’t have been able to afford the entry fees. ‘Poppy loved the zoo and seeing all the animals,’ said Tara. ‘She’d never been to a zoo before.’

Street based youth work

During the last year, we updated and re-launched our Street-Based Youth Work training, resources and support.

It meant that more local Salvation Army centres could send groups of committed adults out into local community spaces. They could journey alongside young people where they were to deliver high-quality detached youth work.

Glenrothes – making connections

One innovative example of this was our work in Glenrothes in Fife where, at weekends, as many as 100 young people gathered in the park. Most were still at school, it was a way to let off steam.

In this deprived area, some of the young people said they didn’t feel safe at home and that is was safer on the streets. Or they may have parents who were working all the time and they were home alone a lot alone.

Some of the local residents saw the young people as a problem, but The Salvation Army saw an opportunity.

We have been recruiting and training youth workers, people like Gemma Wallace. She said: ‘We got to know a large group of young people at one of the local skateparks, in an area where violence and drug issues were present. Within a few weeks, relationships developed and conversations about school, family, drugs and alcohol were taking place between the team and young people.’

We continued to engage with young people all over Glenrothes and our weekly presence gives young people consistent access to help and advice if required, and safe adults to engage with.

Support with mental health

University years can be a time of unparalleled academic and personal freedom. But they can also be a time of huge pressure. One in four students has a diagnosed mental health issue, according to a 2023 report by the charity Student Minds.

Major Robert and his wife Major Julia Jepson lead a Salvation Army church in Nottingham. During the year, when Student Minds launched University Mental Health Day, Major Robert asked if he could put a Salvation Army stall. It led to him offering pastoral support.

Students of all faiths and none – referred by the university’s wellbeing teams – could book an appointment online with Robert or one of the other 25 chaplains to discuss what’s troubling them. The team also signposted students to other support services.

Robert organised a variety of outreach events too. ‘The Salvation Army sponsored a breakfast club that we ran on campus for more than a year,’ he said, ‘and we had up to 130 students, predominantly international, attending.’

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There was a ‘wobble week’ event to help students settle into university life after fresher’s week was over. ‘People talk to us about relationships, work, family, illness, mental health or even just share a joy or a happiness. My remit is to support the person as they work out where to go next,’ said Robert.

Fists over Knives

According to figures from the Office for National Statistics, there were 55,000 sharp knife crime incidents in England and Wales in the year ending September 2024, an increase of 4 per cent since 2023.

The Salvation Army in Huddersfield supported a project to tackle child knife crime. The eight-week youth course focussed on exercise, healthy eating and non-contact boxing while raising awareness about the dangers of knife crime.

Most of the children were aged between 7 and 11, while some as young as 4 and 5 attended with their parents. The course was led by Mark Reynolds, who delivers school outreach programmes on knife crime. Majors Ade and Chris Lee, who lead The Salvation Army’s Huddersfield church, were on hand during the sessions to support children and their parents.

Spotlight on: Youth Forum

In March 2024, The Salvation Army started something entirely new: the Territorial Justice and Reconciliation Youth Forum. The group of seventeen 14 to 25-year-olds are passionate about playing their part in the work of change.

Two of the young people, Matt and Hannah co-chaired the group, overseen by Joanna Taylor from our Children and Youth Department, Territorial Coordinator for Justice and Reconciliation Lieut-Colonel Nick Coke and Territorial Youth and Children’s Secretary Lieutenant Jonny Whitmore.

The forum formed subgroups around three focuses: mental health, the climate emergency and modern slavery. They sought the advice and expertise of people in The Salvation Army who lead on these areas.

Matt said: ‘It will be great to have the forum established as representative of what young people in the Army want to see the Army do, what justice and reconciliation look like to them, and having those voices represented and heard.’

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Supporting families

The Salvation Army has historically understood the importance of family and family life. Today we seek to support families holistically in a way that is relevant for the 21[st] Century.

We recognise that everyone has value, belongs to the Family of God and that we have a responsibility to love one another as brothers and sisters in Christ. This is how we approach our work in communities all over the territory.

In this section we look at how important, diverse and innovative our work has been over the last year.

Speaking out on poverty

Working in communities around the territory, we see the day-to-day reality of what living in poverty means for many families. It is clear that insufficient family incomes are having a devastating impact – particularly on children.

This was underlined in The Joseph Rowntree Foundation’s annual poverty report. It revealed that ‘unacceptably high levels of poverty’ persist across the UK, with ‘economic security out of reach for millions’.

According to the report, UK Poverty 2025: The essential guide to understanding poverty in the UK, 14.3 million people were living in poverty in 2022 to 2023. Of these, 8.1 million were working age adults, 4.3 million were children and 1.9 million were pensioners.

Through our community work, we continued to do all we could do alleviate the dire impact of poverty. Making change at a national level is the responsibility of government and we urged them to tackle the widening gap between the welfare safety net and the cost of living.

David Betteridge, director of family ministries, said: ‘Our broken social security system is out of step with reality, and needs fixing so that families can afford to keep a roof over their heads, as well as essentials like food, heating and clothing.’

The Salvation Army proposed that the government should start by reversing the two-child limit, a policy that is directly contributing to child poverty, and implement an ‘essentials guarantee’ to ensure benefits cover the cost of living.’

We also urged the government to reverse the planned freeze of the local housing allowance in April 2025, ensuring individuals on low incomes who are eligible for help receive the support they are entitled to; and to reduce the wait for a first universal credit payment, from six weeks down to two.

Food for thought

As the cost of living crisis persisted, there was a knock-on effect on people’s ability to buy and cook healthy food. It wasn’t simply the rising price of food itself, but other factors such as the cost of travelling to a supermarket, the expense of running a fridge or paying for gas. Families living in temporary accommodation simply didn’t have adequate food storage or cooking facilities.

Across our corps and community centres, we offered people simple and practical support to help them put healthy food on the table.

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Creative classes in Welling

A weekly cooking workshop encouraged participants to use typical ingredients in new and creative ways while building a set of recipes they were confident in. Participants tried new foods and flavours every week and made enough to feed more than just themselves. The corps were delighted it had been so successful and look forward to running another set of sessions.

Budget-savvy in Cambridge Heath

The corps partnered with Hackney Food Bank and Feast with Us for a six-week Healthy Eating on a Budget course. The programme, led by nutritionists and chefs, was primarily for food bank users, teaching them how to cook healthy and nutritious meals using items from their parcels.

The course culminated in a graduation ceremony and the award of a food hygiene level 2 certificate. Previous participants have continued to connect with the corps through volunteering.

George gives food bank a boost

To help struggling families, nine-year-old George used his pocket money, as well as £245 raised from a sponsored bike ride, to buy hundreds of items for the Goldthorpe Salvation Army’s food bank. George knew about The Salvation Army as he had attended some of the corps’ free activity days for children.

George said: ‘I’ve got a lot of stuff and I know some kids haven’t got a lot, so I thought if I give them something this would help them out. I hope other people will know what a difference it makes and will do it as well.’

Victory Programme launched in Keighley

The Victory Programme is a territorial initiative designed to equip corps to help people strengthen their cooking, budgeting and growing skills. At the same time, the course helps foster deep relationships in the community.

Keighley joined other corps who put on the six-week course, to teach simple cooking skills as well as helping people gain confidence and make new friends.

The programme launched following the success of Cook and Eat sessions, which helped more than 40 families. The hope is that these courses will help those who regularly use the food bank, which has an average of 40 to 60 clients a week.

Back to school

Spotlight on financial difficulties

'Some months are harder than others. School holidays are the hardest.' Catherine, parent.

For many families, the six weeks' holiday is a source of severe money worries. Children lose out on free school meals, parents face additional cost of new uniforms and there’s the added cost of childcare for working parents.

A YouGov survey commissioned by The Salvation Army found that:

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The Salvation Army called on the government to use its first budget to put families first so they can get the help they need. 'Children being able to enjoy the summer should not be a luxury,' said Lieut-Colonel Nick Coke. 'We don't want children to just survive summer holidays with three square meals and uniform that fits for the new term; we want them to thrive, play, explore and relax.'

While we encouraged the government to play its part, we continued to play ours by providing summer camps, playgroups, drop-ins and other activities for families struggling with the cost.

Read more about our summer camps for children of all ages on page 35 of this review .

Pastoral support

At the Longton corps near Stoke on Trent, Lieutenant Chelsea Huddlestone offered pastoral support to schoolchildren and parents as a chaplain at St Paul’s primary school.

Staff at the school had been considering how to offer more support as the cost of living crisis continues to bear down on families. Lieutenant Chelsea visited the school on Wednesdays and supported families at the Gather and Grow community hub.

There was also a food and clothes bank and a community lending library, and Lieutenant Chelsea was looking to start a coffee morning at the hub on Wednesdays.

Lieutenant Chelsea said: ‘The school wants to reach out to families as many wanted a place to gather together with others. It is a privilege to help the school build a welcoming space and all of us are very excited about developing the Gather and Grow space. Offering support to parents has a beneficial effect on their children too’.

Uniform approach

Data from the last few years shows that uniform costs are around £287 for a child in primary school and £422 for a child in secondary school (source: The Children's Society). For parents already struggling with the cost of living, it added to their financial worries.

Around the territory, our corps and centres came up with innovative ways to keep the costs down, and to calm parents’ concerns.

▪ School uniform hub – Shipley

A Salvation Army hub, which offers school uniforms on a pay as you can afford basis, expanded its opening hours due to demand after supporting 400 families in 2023.

Last year, the hub provided uniforms for around 40 local schools as well as non-logo items, coats, stationery, sanitary products and football boots. It gave out 1,600 items.

The hub was open in term time on Mondays and Fridays and extended opening hours to every second Saturday in the month. It was also open through the school holidays

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Captain Laura McLean, who leads Shipley Salvation Army, said: ‘It’s a major part of the support The Salvation Army offers to the community in Shipley and beyond. To see how many families it has helped over the years is fantastic. It’s become an essential resource for so many in Shipley.’

‘We couldn’t do it without dedicated volunteers giving up their time, as well as the generous public who continue to donate uniforms and other items to us,’ she added.

▪ Uniform swap shop – Sudbury

The corps held a free school uniform swap shop helping 144 people and there were opportunities for conversations and connections. This would not have been possible without the work of the amazing volunteers.

No home for domestic violence

Beacon Churches

We continued our partnership with the Christian charity Restored. Together we promoted the Beacon Church initiative, to provide a refuge for survivors of domestic violence and to journey with survivors on their road to recovery. Through our work, we demonstrated God’s deep love for them.

Over the year, through advice, financial support and training, we equipped more of our churches to become Beacons. We saw the addition of Sydenham Corps Beacon Church in 2024, adding to the four already established; Sale, Stroud, Ballymoney with Limavady and Ireland Division.

Liskeard Corps was in the advanced stages of the process to become a Beacon Church with others expressing interest.

New – plans were being drawn up for The Salvation Army to organise a ‘Retreat Day’ for survivors and to train volunteers to facilitate a survivor support programme.

Focus on… a new role

During the year, a new role, Beacon Church Development Lead, was created at Family Ministries department.

This role includes facilitating The Salvation Army’s strategic response, expanding the conversation, and developing the exciting initiative of establishing corps and centres as Beacon Churches.

The Beacon Church Development Lead has much experience to bring to the role, having worked with victims and survivors for many years.

They emphasised that everyone has a role to play in effectively addressing the needs of all victims of domestic abuse an said. ‘We must recognise that domestic abuse can affect anyone, and it is our collective responsibility to stand up and speak out against this evil’.

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A family to refugees

Whether they fled war in Ukraine, persecution in Afghanistan, or sought asylum or resettlement, newcomers continued to face significant barriers to becoming fully included in UK society.

It remained challenging for several reasons:

These factors exacerbated the challenges people faced: regularising their status, learning English, accessing social support and employment, and finding housing. We saw very vulnerable people falling through the cracks leading to re-traumatisation, mental and physical-ill health and homelessness.

Recognised as a thought leader in this field, we were invited to contribute to the government’s ongoing engagement on the development of policy in the areas of resettlement and community cohesion. We aimed to pave the way for a fairer, kinder and more effective systems of support for refugees and asylum seekers.

Warm welcome – and support

The Salvation Army provided a much-needed community-led approach to supporting these refugees and people seeking asylum.

We continued to develop our Welcome Hubs with 12 local corps hosting one of these community-led drop-ins. We facilitated over 15,000 occasions of welcome and support to newcomers to the UK.

In 17 places across the UK, we ran or hosted some form of English Language support. On average, around 170 people a week attended sessions to improve their English language – a fundamental aspect promoting integration.

Sharing our knowledge

We further developed the work of our Welcome Hubs to include running training for volunteers, Voluntary Service organisations and council employees who work in this area. They learned about the key issues affecting newcomers to the UK, as well as Trauma Informed Practice training and information. It helped them better prepare their communities to welcome newcomers well.

Co-ordinated support – Daniel’s story

With processing and decisions made on asylum continuing to take a long time, refugees were often moved around the country.

Daniel, an Iraqi Christian convert, came to the UK seeking asylum. He had found a warm welcome at our Stepney corps, and had quickly become part of the church family.

But one day, Daniel received a letter from the Home Office telling him that he would be rehoused in Southampton the following week. On the day of the move, he was told he was going to Reading instead.

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More uncertainty and upheaval can be difficult for people who are already potentially traumatised from their experiences. Not being able to build up local support networks, or not feeling safe and stable, can add to the problem.

With over 580 corps across the territory, we have created a unique network of support to help refugees and asylum seekers. Our geographical reach and local knowledge helped ensure that refugees were supported wherever they were.

Stepney corps contacted Reading corps and told them all about Daniel so we could promise Daniel that there would be friendly face to greet him in Reading. Not only did he receive a warm welcome, Daniel is now thriving thanks to support from the corps community.

Ben Still, the territory’s refugee response manager, co-ordinates the network. He hosted monthly online refugee response forums, open to anyone working with refugees and asylum seekers in their corps.

Captain Sarah Lister is part of the network, she said: ‘It is important that we are aware of what is going on and to experience the Army as a ‘whole body’ that communicates and helps those in need, wherever they are situated or relocated to.’

Help to re-settle in

The Salvation Army was awarded the Lancashire council contract in 2021 to resettle 25 families across the Fylde Coast within three years, under the Afghan Relocations and Assistance Policy and UK Resettlement Scheme.

By the end of last year, we were on track to successfully rehome all 25 families across Lancashire within the three year time period.

Families had been referred from the council. Our aim was to help families make connections and rebuild their lives. Over the three year period, we kept in contact with the families, visiting three times a week in the first year and twice a week in the second year. During the third year, refugee families attended a drop-in for any further support they need to continue integrating into the community.

Alexandra Foden, service manager for Fylde Coast Refugee Resettlement Service, said: ‘We are seeing people fully integrated into society and people who are thankful and grateful for being given a chance. Some have gone on to open businesses in the area, gain employment, qualifications and expand on their skills, and it is truly wonderful to see.’

Royal recognition

In December 2024, a Salvation Army minister’s work in supporting asylum seekers and refugees in London was recognised by royalty.

Major Julie Pell, who is one of the church leaders at Walthamstow Salvation Army, was invited to attend a private reception for King Charles and Queen Camilla when they visited Waltham Forest.

Walthamstow Salvation Army community church runs a resource hub that each year helps approximately 2,500 people – a mix of families and individuals – to rebuild their lives by providing clothing, furniture and household items. Every Friday the church also opens a Community Living Room warm space.

Julie was invited to speak with the King about the work of Walthamstow Salvation Army. Afterwards she said: ‘King Charles was very friendly and interested in what we all had to

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say. He asked me what I would be doing if I wasn’t at the reception, and I told him that I would be at our Community Living Room, which is open to anyone to drop into.’

Reuniting families – tracing service

Reconciliation is at the heart of the Christian message of salvation and our priorities as an organisation: to Seek Justice & Reconciliation and to Serve Others Without Discrimination.

The Family Tracing Service continued its work to create opportunities for reconciliation within families. It enabled people to live with a measure of peace within a loss which is often ambiguous, and experience increased wellbeing whether or not a reconciliation is the outcome.

Three key achievements:

1. Success rate of 86% - reconciliation or knowledge of person sought.

  1. 526 people experienced reconciliation within their family.

  2. Hundreds of people started a search with us (alternative services are not affordable for all).

The key to our service is that it is never a call-centre experience, it’s always a personal one. Our dedicated and compassionate team listened, heard, helped, served and gave hope. This gave us the opportunity to start conversations that connected service users with The Salvation Army.

Service without borders

The Family Tracing Service continued to serve people living overseas too, where there is no access to a Salvation Army tracing service. Where there was a service, we worked with our colleagues across borders.

Stories of love

(cases which closed in 2024/25)

Lasting Love

We helped two elderly brothers to reunite after 20 years of no contact. Like many siblings, the loss of a parent caused the brothers to drift apart after their parent’s funeral had taken place. But later on, an illness became a resonant reminder of the separation. Time had almost run out, the brothers both experienced the joy of reconciliation in their later days.

Unconditional Love

We helped a child and parent reconnect after many years apart. From the age of two, the child had had no contact with the parent. The child, now an adult, desired to make contact. To start with, Family Tracing forwarded letters between the child and parent, who was in prison. Eventually they met there, making an important and brand new connection after all those years.

Father’s Love

We found a man’s son, but sadly he’d lost his life.

Sometimes, the discovery of a person brings sad news. Our team worked with Family Tracing Salvation Army in France to locate a young person in the country, but he had died. We took great care when sharing news of the tragic death with his father and helped him with the shock of his bereavement.

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Find out more – in 2025 we will be celebrating the 140 year anniversary of the Family Tracing Service. Learn about our unique service and its history https://www.youtube.com/watch?v=bPJVXOu-EQI

Inclusion for people with a disability

One in four people have a disability. The Salvation Army aims cultivate an inclusive attitude and approach for people with a disability. We seek to empower disabled people to be actively involved in all aspects of what we do.

Here we illustrate some of the ways we have done this, over the past year.

Music man project

The Music Man Project is an award winning and fully accessible music service for adults and children with learning disabilities. It provides education, enjoyment and access to performance opportunities. The groups learn songs, how to play instruments and Makaton signs.

Across the country, The Music Man Project has developed opportunities for people with disabilities to build confidence and connect through music. Although developed for people with a learning disability it is open for everyone.

We continued to share the joy of The Music Man Project with more people with a disability. For example, in Wakefield about 60 people attended a Music Man Project taster day, bringing much fun, laughter and blessing. Corps officer Captain Terry Hendy said: ‘To share our faith we need to make friends and what a way to make friends.’ The corps planned to start a monthly Music Man group, as well as one at Royston, a few miles away

On another note… four of our Music Man Project groups, made up of 80 members and supporters performed at the Royal Albert Hall with Music Man Project groups from across the UK.

Enabled Summer Camp

Enabled provides spiritual and social fellowship for people with a disability and their carers. There were three new aspects to Enabled Summer School 2024.

  1. It was renamed the Enabled Summer Extravaganza, as suggested by members. 2. We welcomed the highest number of newcomers for many years, with six new members and eight new supporters attending for the first time.

  2. To fit everyone in, we relocated to a larger venue in Northampton, King’s Park Conference Centre.

Appropriately, the theme was ‘New Beginnings’. In our fellowship groups, we considered new beginnings by exploring the Bible stories of Ruth, Noah and the prodigal son.

The options for main activities were band, choir or timbrels followed by musicals, Music Man Project or – a new option for this year – video production. For the first time we also introduced an option to the Enabled choir with some people choosing Godly Craft as an alternative to crafts.

Some members also enjoyed exploring the area, including Northampton and Rushden Lakes. The final day saw members sharing what they have been practising all week, with music performances and a presentation by the video group.

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All 102 attendees had a great week of faith, fun, fellowship and friendship. At the end, some suggested this was the best summer gathering ever! We will be back next year as we celebrate 50 years since our first summer gathering back in 1975.

What did attendees say?

‘We discover each other’s hopes, dreams, hurts, gifts and abilities.’ Karen, attended with her daughter Hannah

‘ Everyone knew my name. From the minute I put my lanyard on, I felt that I belonged.’ Trudy, who attended in person for the first time.

‘It was fabulous, I would like to go again.’ Sam, who met lots of new friends.

Enabled – everywhere!

Over the year, 354 were members enrolled in our Enabled community. Outside of the Summer Extravaganza, members met up in person and online for Enabled at Christmas and our Easter Event. There were further events in Wakefield, Enniskillen and Kilbirnie

Spotlight on Strawberry Field

Strawberry Field has been in the care of The Salvation Army since the 1930s as a place that supports vulnerable young people and a site of spirituality and inspiration.

This legacy continues with The Salvation Army’s redevelopment of Strawberry Field to give young people with learning disabilities in Liverpool the chance to succeed and honour the site that inspired John Lennon.

We reflect on what has been happening at Strawberry Field during the past year. As some of this work is funded through The Salvation Army Social Work Trust, this is featured in the Annual Report for both trusts.

Steps to Work programme

The Steps to Work programme at Strawberry Field is a 12 to 18 month scheme. It offers young adults with learning disabilities – and other barriers to employment – the opportunity to gain skills and work experience, opening the door into paid work.

Step 1

Trainees were appointed a dedicated work coach who supported them for the duration. They also received emotional and pastoral care from the team.

Step 2

Trainees explored what they wanted out of life and work, and considered a whole range of industries. Our team liaised with colleges and partners organisations to set up vocational courses and work placements.

Step 3

The end goal was paid, sustainable employment. Trainees have successfully achieved this in an array of industries, from agriculture, conservation and construction to customer service, retail, hospitality and finance.

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Last year, the programme saw nearly 60% of trainees moving into employment. This is 12 times the national average for people with a learning disability. It is three time the national average for people with autism. 88 trainees started the programme and 77 completed the programme.

Of those trainees who completed the programme:

‘Some trainees have been told their whole life that they will never get a job or amount to anything. Then we show them, step by step, that they can work, and they will work, and they do great work.’

Adele Murphy, Strawberry Field’s Employment Development Co-ordinator

Two graduate stories Alfie McKeown

Steps Outcome: Paid Work

Alfie came to the Steps to Work programme after completing an internship. Alfie had low confidence and struggled to see the natural skills he has for communication and teamwork.

Alfie gained paid work in retail with a supermarket chain weeks after starting his first work placement in the Strawberry Field shop.

Megan Thomas

Steps Outcome: Paid Work

Megan's life-changing journey to overcome self-belief challenges has seen her self-esteem and confidence grow, which has empowered her to embrace new opportunities. Her newfound independence has inspired her to aim for semi-independent living.

Megan's determination and resilience has transformed her life and inspires others. She is now working as a Catering Assistant at a national department store.

Giving us… a step up

The Strawberry Field site is famous worldwide because it inspired the Beatles' 1967 single Strawberry Fields Forever. Its writer, John Lennon, had grown up nearby and played in the grounds of the home as a child.

On the 9[th] October 2024, which would have been John Lennon’s 84th birthday, Strawberry Field relaunched its photomosaic mural. This is a montage of photographs and as a fundraiser, fans were invited to place their image alongside Beatles legends, famous Liverpool faces and people from all around the world.

In the summer, Strawberry Field also displayed a rare vinyl acetate of John Lennon and the Plastic Ono Band’s seminal hit record, ‘Give Peace a Chance’ and ‘Remember Love’, to mark its 55[th] anniversary. The record – one of only 50 in the world – was added to the visitor exhibition. It was kindly donated to us by Yoko Ono and Sean Ono Lennon.

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Money raised from ticket sales for both exhibits went to support the Steps to Work programme, giving it a step up. The rare vinyl record went on to be sold, to raise more funds.

Awards and accolades

A winning partnership

In May 2024, we were thrilled to announce that Strawberry Field won a UniTemps LJMU (Liverpool John Moores University) External Engagement of the Year Award.

The award was accepted by Lynne Furlong, who runs our Learning Hub. Lynne did wonderful work with Liverpool John Moores University students, helping them gain experience to build their CV and stand out from the crowd when looking for employment.

The awards saw both students and employers awarded for their contribution to part-time work opportunities with Unitemps (a recruitment specialist service for students, graduates, and community members.)

Congratulations Eilis

Alongside our win above, Eilis who previously interned at Strawberry Field won Intern of the Year. There was a record number of nominations for Intern of the Year and the competition was stiff, so this award was a true testament to Eilis and her work.

An appetite for success

Strawberry Field won Café/Bistro of the Year at the Liverpool City Region Tourism Awards 2024. Also, for the second year running, we picked up the award for Small Visitor Attraction of the Year.

Mission director Major Kathleen Versfeld said: ‘Thank you so much to everyone who made these wonderful achievements possible, including our staff team, volunteers, supporters and visitors.’

Helping people experiencing homelessness

Whilst residential support for people experiencing homelessness is funded through The Salvation Army Social Work Trust, it is also subsidised through the Salvation Army Trust (for which this is the Annual Report). The overall strategy straddles both trusts so we are reporting on developments here and in the Social Work Trust’s annual report.

A year after The Salvation Army Homelessness Services Department (HSD) launched its 10 year Strategy ‘1,000 Voices’ we provide an update on progress.

Each area across the territory developed its own contextualised Strategy and Action Plans which is also aligned to the Territorial Strategy and Action Plan. The Homelessness Services Department (HSD) restructured in order to build capacity and work in a smarter way to meet the challenges of the new strategy. Here are some of the ways we did this:

In terms of our service delivery, we took the following steps:

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Facing challenges

This year has been a turbulent external environment for funding but we kept our services open. We found new funding and self-funded services that were ‘at risk’ services. These were Local Authorities services which had withdrawn funding, due to the challenging financial climate and even potential bankruptcy.

Local responses to homelessness

Across the territory, The Salvation Army operates 48 supported accommodation services called ‘Lifehouses’. They are places to stay, get support with housing issues and also other aspects of life such as debt problems, training, addiction or mental health.

As well as this centrally-co-ordinated service, our corps respond to the local needs of people experiencing homelessness in their communities. Here are some examples.

Sleeping sound - Ilford

Malachi Place is a corps-led project providing supported accommodation. It has 42 beds, 15 of which have no recourse to public funds, so The Salvation Army provides everything.

They also provided holistic support, including support with housing, drug & alcohol support, mental & physical health support, money management, life skills, and employment.

Two residents, who used to work as painters and decorators, painted the entire building. They weren’t qualified to work at height, so we sent them on a course and they gained the qualification, which they can use in the future.

New housing - Jersey

May Cottages is a new housing development that saw the refurbishment of three oncederelict units. They provide safe, secure temporary homes for families in crisis and in danger of becoming homeless.

The cottages are in a suite of buildings that also houses a worship hall, a successful community café, a hub and a charity shop. So the residents have supportive neighbours.

Pop up clinic – Penzance

The corps partnered with NHS Cornwall to host a pop-up clinic for people experiencing homelessness. For many rough sleepers, accessing basic healthcare and personal care services can feel like an insurmountable challenge.

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The clinic offered a range of services, including health screenings, liver scans, mental health support, ear care, foot care and haircuts. Vaccinations, emergency dental and sexual health appointments and refreshments were also available. Everyone who attended received a £5 supermarket voucher

Sleep pods – Peterborough

Three sleeping pods were installed outside the corps’ hall after Light Project Peterborough , a Christian homelessness charity, secured funding from the Department for Levelling Up, Housing and Communities and the city council.

Each pod contained a single bed, shower, toilet, sink, window, storage and radiators. Staff and volunteers at the corps supported pod users with hot meals, regular visits and invitations to church activities. Weekly meetings will support users with action plans and daily activities.

Corps officer Major Gary Chaundy said: ‘This project has shown that ending homelessness is about partnership working and a recognition of the importance of providing safe, supported environments.’

Warm welcome – central and local response

During the winter, The Salvation Army worked with councils to provide emergency beds and outreach support to prevent people from freezing to death on the streets during the extremely cold weather.

Emergency beds were available across England and Wales to keep rough sleepers warm, as part of the national warning system known as the Severe Weather Emergency Protocol (SWEP).

The SWEP is triggered when temperatures drop to zero or below, or weather conditions deteriorate drastically – making it extremely hazardous for rough sleepers.

The Salvation Army’s Assistant Territorial Director for Homelessness, Malcolm Page, said: ‘We’re maximising any available space within our homeless Lifehouses to create safe, warm environments which can be accessed by people who remain on the streets. Many of our community churches are open to offer practical support such as hot food, clothing and a friendly face.’

Read more about The Salvation Army’s commitment nationally, to reduce, prevent and end homelessness in The Salvation Army Social Work Trust (Charity Registration number 215174) a ‘sister’ publication to this one.

Thoughtful friend to older people

Grey hair is a crown of splendour; it is attained in the way of righteousness. (Proverbs 16:31 NIV).

Almost every country in the world is experiencing growth in the number and proportion of older people in their population. In the UK, the ONS estimates that, by 2045, 4.3% of the population will be over 85 years old.

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These longer years are not necessarily lived in good health, and health challenges are increasingly common in later life. it is estimated that the number of over-65s needing help with one or more daily living tasks is projected to rise by 48% over the next 20 years.

The Salvation Army provided services where older adults received the support needed to thrive and age positively and experience a real sense of ‘life in all its fullness, with Jesus’.

We do this in practical ways, but also through spiritual, social and emotional engagement.

Caring in our communities

During the year, more than 185,000 older people attended some form of weekly club or programme at one of our 589 corps or centres. That was around 3,600 people per week.

Across the territory we ran just under 300 clubs and programmes for older people. Just under half of all our corps and centres ran some kind of club or programme. Many of our clubs had members who were aged well into their late 80s and 90s.

We can report that the overall number of programme and clubs remained relatively stable and resilient.

Here are some examples of some new activities.

Memory Lane - Darlington

An activity café offering support to people affected by dementia and their carers was launched at The Salvation Army in Darlington.

The café is hosted by the corps and home care providers Home Instead, provided a safe and friendly environment for people living with memory loss. Dementia can be a very isolating condition so we wanted to bring people together, whether they are living with it or caring for someone who is.

Activities included singing, armchair exercises, crafts and games. It was supported by Darlington Borough Council’s Move More scheme. Plans were put in place to work with more groups in the community, such as colleges, to help raise awareness of dementia.

Major Shirley McKenzie, who leads Darlington Citadel Salvation Army, said: “Research shows activities like singing can help reduce anxiety and depression, enhance quality of life and

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help with memory. We want people to have fun and join in with as much or as little as they wish, but we hope they leave with a smile on their faces.

Exercise classes – Gateshead

Exercises classes provided by Gateshead Salvation Army proved to be transformational by improving older people’s mobility and helping them recover after cancer and hip operations.

The classes, provided by Active Families, included chair fitness with timbrels, stretch bands and shakers. The aim of the classes was to help ensure people keep fit and healthy, reducing the risk of heart disease and strokes. Another goals was to help older people improve mobility so they could move with ease around their home. This was to reduce the risk of falls or improving recovery from falls and ultimately allowing them to keep their independence for longer.

“We also see the mental health benefits exercise can bring in improving mood. The classes are fun and collaborative, bringing people together in a safe environment to make friends and help tackle isolation and loneliness," said Ann Humes, Salvation Army Community Manager.

Feedback from participants included:

‘I am 90 and had a hip operation. The class helped me get more mobile after my replacement.’

‘I am in recovery from cancer and find it helps my neuropathic system.’

“I feel I get my weekly mood fix here and love the friendly atmosphere.’

Singing by Heart – Hadleigh Farm

‘Singing By Heart’ uses a mixture of secular and religious songs which span the decades. The sessions are designed to encourage communication, recollection of memories, and fun for those taking part.

The power of music, especially singing, to unlock memories is an increasingly key feature of dementia care as it seems to access parts of the brain that remain unaffected by the progression of dementia.

We also hoped carers will find the sessions beneficial through enabling time for them to relax, make friends and share experiences.

In October we shared the news that a new Singing by Heart group had been launched at Hadleigh Farm. The twice-monthly sessions proved popular with older people are carers alike. It pushed the number of Singing by Heart programmes to nearly 100, across the UK.

National initiatives for older people

As well as our strong programme of corps-based support for older people, we provided round the clock care for up to 417 older people in our 11 care homes. We continued to advocate for the older people on the issues that matter to them, such as loneliness and isolation.

No One Alone project

Many people struggle with loneliness or social isolation. Through this project we encouraged corps and centres to engage in opportunities for greater local social cohesion.

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Read more – we elaborate on these national aspects of our work in our sister Report & Accounts for the Social Work Trust.

OUR PARTNERS AND SUBSIDIARIES

The Salvation Army Trust has two subsidiaries: The Salvation Army General Insurance Corporation Limited (SAGIC) and Salvation Army Trading Company Limited (SATCoL).

SATCoL subsidiary – for planet and people

Salvation Army Trading Company (SATCoL) is the trading arm of The Salvation Army, raising money for charity through its nationwide reuse and repurposing schemes. It is a significant expression of the Salvation Army, with 1,200 employees and 5,000 volunteers.

In the year ended 31 March 2025 SATCoL generated more than £11 million through the retail gift aid scheme operated through its shops. SATCoL is a subsidiary company and publishes its own reports and is consolidated into the financial results of The Salvation Army Trust in this report.

Facts about SATCo

During the year, SATCoL continued to work towards its goal: to lessen the impact on overflowing landfill sites by extending the useful life of products and recycling the items not suitable for resale. They did this through a diverse range of initiatives, and we share some highlights of their year below.

World first in Kettering

In the UK alone, 300,000 tonnes of textile items are discarded into household waste, including polyester.

To find a solution, SATCoL and Project Plan B created a joint venture, called ‘Project Re:claim’. In April 2024, they were proud to announce the opening of their ground-breaking polyester recycling plant in Kettering, East Midlands.

It is the first commercial-scale, post-consumer polyester recycling plant of its kind. It creates polyester pellets which are spun into yarn for use in textiles along with other industrial applications. The plant was on track to recycle 2,500 tonnes of unwanted polyester in 2024, with a further 5,000 tonnes in year two.

Majonne Frost, Head of Environment and Sustainability at SATCoL, said: ‘Together we are working to bring new solutions and services, at scale, that will help create a textile circular economy.’

Tim Cross, CEO of Project Plan B added: ‘It’s a carbon saving, planet saving solution, and it plays a significant role in helping our collective journey to Net Zero.’

Watch video – see our amazing polyester recycling machine in action! https://www.youtube.com/watch?v=ZUld4l1IGsY

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Tesco trial #RuinedNotWasted

In September 2024, SATCoL ran a trial partnership with Tesco to reduce textile waste. Across England, 18 new textile banks were placed at Tesco sites. People were given the choice to separate their items into two differently labelled textile banks:

Rather than being wasted, recyclable textiles were collected and reprocessed at scale, using innovative technology to repurpose textile fabrics and fibres back into new products.

Bernie Thomas, Circular Economy and Sustainability Manager at SATCoL said: ‘Separating items in this ways, at source, could help make sure that worn-out textiles are given a second life.

Make do and mend

One of The Salvation Army’s core missions is to care for creation. To teach the importance of upcycling and repairing goods, SATCoL opened a monthly repair café at its donation centre In Gorseinon, Swansea.

As a community hub, the repair café also encouraged repairers to pass on important restoration skills. ‘We encouraged customers to sit with them to learn, empowering them to do it for themselves,’ said Majonne Frost, SATCoL’s Head of Environment and Sustainability.

Three ways the project helps

  1. Saves carbon emissions from the production of new items

  2. Saves people the cost of buying new items as the cost of living crisis continues

  3. Brings people together to develop skills and find new friends.

Items saved from landfill

There are now plans to establish another café in Coventry with support from Repair Café International. ‘The main thing you will need to get started are some enthusiastic volunteers,’ Majonne said. ‘Once you get up and running there are bound to be other volunteers who come forward.’

Too good to waste - GiveITBack

In February 2025, we provided an update about GiveITBack, SATCoL’s scheme to recycle electronic items securely and sustainably.

As businesses, schools and individuals upgraded or replaced items, like computers, they often didn’t know what to do with their old ones. ‘But they wanted to dispose of them in the right way,’ said Richard Shea, SATCoL’s Commercial Development Manager.

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Turning waste into hope

Richard reported that, out of all the items GiveITBack handled, roughly 30 per cent were reused. The aim is to get that to 50 per cent. These items can then be sold in SATCoL shops or Donation Centres. It raises vital funds for The Salvation Army’s charitable work.

The repurposed computers also helped people in the community. At its Gorseinon and Coventry Donation Centres, SATCoL launched a Connection Booth that provided a space with repurposed GiveITBack computers.

In partnership with The Salvation Army’s Employment Plus service, GiveITBack provided an opportunity for self-led training, upskilling and job applications. ‘We hope to do something similar in more places,’ added Richard. ‘That could include, for example, Anti-Trafficking and Modern Slavery safe houses.’

Tried and tested

SATCoL is working towards becoming a fully accredited IT asset disposal (ITAD) provider. ‘We’ll be the first major charity retailer in the UK to have that accreditation,’ said Richard.

SATCoL – a leading light

Charity Retail Awards

The ceremony was held at the Harrogate Convention Centre in June, 2024, as part of the Charity Retail Association Conference.

The prestigious Outstanding Charity Retailer of the Year award was presented to SATCoL. Managing Director Trevor Caffull said: ‘We are grateful to our fantastic retail teams who are committed to ongoing improvement in our service to donors, customers and communities, including the fulfilment of our mission to help those in need through initiatives such as our vital free clothing voucher scheme.’

SATCoL also won the Environmental and Sustainability award, reflecting the heavy investment in world-leading innovations including Project Re:claim, the world’s first commercial-scale polyester recycling plant (see page 54).

Drapers Sustainable Fashion Award

Source: https://salvationarmytrading.org.uk/news/drapers-sustainable-fashion-award-win/

We were proud to announce that SATCoL had won a Drapers Sustainable Fashion award. The market-leading awards programme shone a spotlight on best practice within the industry and celebrated positive change that took place over the past 12 months.

The award recognised SATCoL as Best Social Enterprise or Charity Initiative . SATCoL was described as ‘phenomenal’ and ‘the most innovative in terms of getting value out of everything’. Our nomination highlighted several aspects of SATCoL’s ongoing reuse and recycling work, which you’ve read about in this review.

SAGIC

The Salvation Army General Insurance Corporation Ltd (SAGIC) is a wholly own subsidiary of The Salvation Army Trustee Company (SATCO) providing captive insurance services to SATCO. SAGIC are the primary insurer of all property and liability risk for SATCO and associated group entities. Where SAGIC are unable to provide insurance services directly

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they serve as an insurance broker, ensuring all the insurance needs of the organisation are serviced.

Alongside this, SAGIC offer insurance products to the public, other businesses and charities. Offering insurance product that give customers the opportunity to support the work of The Salvation Army.

SAGIC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Reg.No: 202327).

Our housing partners – Salvation Army Homes

During the year, Salvation Army Housing Association (saha), a subsidiary of The Salvation Army Social Work Trust, rebranded to become Salvation Army Homes. ‘We’re privileged to be part of the Army family and we want to be linked more closely,’ said its Chief Executive, Lynne Shea.

Salvation Army Homes is a diverse specialist provider of supported housing across England, managing or owning more than 4,000 homes. They provide supported housing and community solutions to homelessness in conjunction with The Salvation Army. Their principal focus is providing services to rough sleepers, young people experiencing homelessness, young mothers, families and ex-offenders.

Their new name is accompanied by the words ‘Safe Homes, Transforming Lives’. It’s a simple statement of their mission: to help some of the most vulnerable people in society feel safe, secure and happy in permanent home.

Alongside the locally driven, locally responsive work, Salvation Army Homes works alongside The Salvation Army in our work that is centrally coordinated and managed.

Read more about The Salvation Army’s commitment nationally, to reduce, prevent and end homelessness in The Salvation Army Social Work Trust (Charity Registration number 215174) a ‘sister’ publication to this one.

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THE AMAZING COMMITMENT OF OUR SUPPORTERS AND FUNDRAISERS ACROSS THE UK

The ethos of our approach is that fundraising activities must reflect our values and be carried out in a manner that the public, our supporters, and our funders would expect of The Salvation Army - sensitive, courteous, sincere, and genuine.

We maintain an active fundraising presence through digital media and our website, regularly reviewing our Privacy Notices and Statements to ensure full compliance with GDPR. In 2024/5 we did not use professional fundraising agencies such as outbound telemarketing agencies or face-to-face/street fundraising agencies to raise funds on our behalf. Our public, street and house-to-house cash collections are normally carried out by members and volunteers connected with our congregations.

At peak times, particularly at Christmas when donation call volumes are very high, we use an external agency to handle some inbound telephone donations and to call back supporters who have contacted us when our in-house capacity is exceeded. All calls are monitored, and we set high standards for the training and support given to agency staff to ensure that every interaction reflects our values of kindness and respect.

Fundraising Standards

We subscribe by annual levy to the Fundraising Regulator and uphold the standards of the Code of Fundraising Practice. We are not aware of any failures to comply with the standards of any regulatory body. In addition, we are members of the Data and Marketing Association and corporate members of the Chartered Institute of Fundraising. As such, we uphold the highest levels of compliance and fundraising standards.

Fundraising on Our Behalf

Where individuals or organisations offer to fundraise on behalf of The Salvation Army, we ensure that a contract or agreement is in place and that the relationship, performance, and delivery are overseen either locally or centrally. This oversight helps us ensure that all fundraising conducted in our name is aligned with our ethos and values.

Monitoring Fundraising

We continually update and strengthen our internal processes and policies to ensure the highest ethical standards in accepting and processing donations. Salvation Army officers and corps treasurers monitor fundraising carried out locally by members of the congregation and volunteers. Any donation in excess of £25,000 from a single source or related sources is reviewed and assessed by headquarters in line with our donations acceptance policy.

Complaints

We received 100 complaints about our fundraising, compared with 121 in 2023/24. While this represents a very small proportion of our overall supporter interactions, we treat every complaint seriously and view them as an opportunity to learn and improve.

All complaints are handled in line with our Complaints Policy, which reflects the standards set by the Fundraising Regulator and is available publicly on our website. We aim to acknowledge all complaints within three working days and resolve them within ten working days.

This year, the main themes were:

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Other complaints were more isolated in nature, relating to fulfilment, permissions, addressing accuracy, and tone of appeals.

Actions Taken

Trustees receive an annual update on fundraising complaints, and Directors are briefed quarterly on complaint trends and actions taken, ensuring ongoing compliance with Charity Commission guidance and the Code of Fundraising Practice. The consistently low level of complaints reflects the sincerity of our approach and the confidence placed in us by supporters.

Protecting People in Vulnerable Circumstances

As a church and charity working with some of the most vulnerable and marginalised people across the UK, we take the protection of people in vulnerable circumstances very seriously. We have a dedicated policy, created in collaboration between our fundraising, supporter care, and compliance teams, to ensure all donors are treated fairly, sensitively, and respectfully.

We provide tailored training for fundraising staff to ensure this policy is understood and put into practice. Because we do not currently use external ‘professional fundraisers’ to fundraise on our behalf, we retain direct control of how appeals are conducted.

Our supporters make an essential contribution to the life and work of The Salvation Army. The relationship we have with them is precious, and our behavioural values of integrity, accountability, compassion, and respect guide every interaction.

Our centralised fundraising programmes

Individual Giving

We continue to generate significant sums from both our existing, loyal donor base and from new supporters. This year, we inspired over 96,000 new donors to support our work through our centralised appeals programme for the first time. To ensure continued growth, we expanded the team, onboarded new suppliers, invested in data insight, and introduced new activity. Our biggest project was the launch of a multi-channel campaign to recruit new regular givers. We have worked hard to engage and steward our existing supporters by taking on-board supporter feedback, optimising supporter journeys, and testing more personalised messaging. Our Christmas appeal remains as our flagship campaign, and we were thrilled by the continued generosity of our supporters and the general public.

Appeals to the public

Despite the continuing difficult economic environment, we saw incredible generosity towards The Salvation Army. We received a total of £78.9 million in donations from the public, secured by national and centrally co-ordinated fundraising activities, about which we share a little more detail below. As noted above, in addition, approximately £17.7 million was raised locally by individual Salvation Army corps.

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We know times are tough for all, so we are incredibly grateful that our supporters and the general public continued to give so generously. Total public and supporter donations in response to our national appeals programme came to £52 million. This figure is up on the previous year - we are sincerely thankful.

Our national Christmas Appeal remains a key moment in our fundraising activity, raising an incredible total of £21.7m and recruiting 96,000 new supporters.

Church fundraising drives

We support Salvation Army corps to raise funds in their local communities, helping them strengthen their mission and impact. A key part of this is through The Big Connection Appeal, which brings people together to give and support our social work. This year, we’ve also piloted a new regional role (see below), designed to provide corps with more hands-on fundraising support — from appeals and events to developing new initiatives — so they can flourish and grow their community presence.

The Big Connection

In 2024, we introduced a new name for the territory’s annual appeal: The Big Connection (previously known as The Big Collection). It may have looked like a subtle name change but it signified a shift in focus. We encouraged salvationists to reach out and connect with their communities. Raising funds to support our mission has always been our goal, now engagement is an important part of that gift too. Here are some examples.

Making connections… in Carmarthen, Tenby and Haverfordwest…

As well as collection tins, the corps raised funds through putting on concerts and events. Their fish and chip suppers included added fun of a quiz. Corps officer Lieutenant Jamie Jones highlights the connections made during these suppers: ‘We invite all our volunteers and celebrate them that evening. Their families come to celebrate too.’

Self-Denial Appeal

Our annual event saw Salvationists coming together to do something really simple. Through the Self-Denial Appeal they went without something to support The International Salvation Army. And they raised over £1 million towards this vital work.

Helping Hand Appeal

The Helping-Hand Appeal is a Salvation Army congregation-based appeal which was the inspiration of Colonel Olive Booth during the Second World War. Today it is run annually in collaboration between the Family Ministries Department and International Development UK.

Each year, the theme rotates between anti-trafficking, clean water, food security and gender justice. The money is used specifically for things such as drilling boreholes, agricultural training, awareness raising and vocational skills training.

The 2025 appeal’s focus was on food security. Specifically, it focussed on stories from The Salvation Army’s Raising Champion Farmers project in Zimbabwe, which aims to strengthen the resilience of farmers in the face of an increasingly unpredictable climate.

Church & Community Fundraising Pilot

Launched in September 2024 in the South East and Yorkshire & Humber divisions, the pilot was designed to strengthen local fundraising and enable corps missions to flourish. In its first year, support has ranged from Christmas appeals and summer camps to bigger initiatives — including raising funds for a new community outreach vehicle in Ebbsfleet, which now helps the corps connect with isolated communities. Another project supported the launch of a coffee shop that doubles as a training space and community hub. Alongside these

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successes, the pilot has introduced fundraising drop-ins and a new “fundraising opportunities form,” giving corps practical, tailored advice. By September 2025, it had secured £59,187 in funding while building valuable insight into how best to unlock local fundraising potential.’

Individual fundraising efforts

Thousands of individuals put their time and energy into supporting us across the UK. While we cannot mention everyone here, we give a flavour of their determination and ingenuity.

Jumping for freedom!

Two survivors of modern slavery joined Team Sally Army to skydive to help other survivors.

One of them was Fauzi. He was tricked into leaving home by false promises of well-paid work to support his family in Uganda. He found himself forced to work in factories and construction sites with no breaks and his wages and documents withheld.

The Army provides specialist support for all adult victims of modern slavery in England and Wales. With our help, Fauzi now lives in a safe house where his support worker is helping him to rebuild his life.

‘The Salvation Army has provided me with a sense of purpose, community, and support. I want to skydive because I believe in their mission of helping those in need.’ Fauzi

Pedal power

In June 2024, footballing legend Les Ferdinand joined Team Sally Army for the London to Brighton cycle challenge. Other intrepid riders included Roy and Ricky who also tackled the 55-mile challenge.

Optimism of youth

Eight-year-old Teddy, with help from his school and The Salvation Army charity shop in Mexborough, donated 33 sleeping bags and £350 to support people facing homelessness in Sheffield.

Teddy’s headteacher said: ‘As a member of our pupil parliament, he has shown exceptional empathy and dedication.’ Teddy presented the donations to Chaplain Paul Huggins.

Role of our vital volunteers

Volunteering with The Salvation Army helps us to make a difference to the lives of some of the most marginalised and underprivileged people. Volunteering is the beating heart of the Salvation Army, with many thousands of people freely giving their time and energy during the year.

Many volunteers are the heart of many small corps and community activities. As they provide a familiar face at the church hall, cafe, food bank etc. The work is vital because it allows the human touch through faith supporting the corps activities.

We provided advice and training on volunteer recruitment and management to help corps and centres make the most of the benefits of volunteering.

We also started to implement a national database, called Rosterfy, to help introduce significant efficiencies. The outcome will save us time and money and ultimately enhance our capacity to manage and engage our volunteers effectively.

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Volunteers Week – 3 to 9 June 2024

During the year, volunteers helped us keep The Salvation Army’s vital community services running. It included helping in our charity shops, providing friendship and care to older people, cooking meals for people forced to live on the streets, supporting survivors of modern slavery, running baby banks and much more.

Lydia Kibaara, Volunteer Manager at The Salvation Army said: “As we mark Volunteers’ Week we want to say a huge thank you to all the wonderful volunteers who give up their time to help The Salvation Army support the most vulnerable people in our society and help us deliver our mission to love God and love others’ .

Volunteers’ voices

Below, we meet some of our volunteers and hear how they have contributed so greatly to our cause in many ways.

Wetherby

For the last 20 years, Pat, 77, had sold War Cry – The Salvation Army’s official magazine at Wetherby markets. Last year was no different. She said volunteering has really helped confidence.

She said: “I am here come rain or shine, I hide under a shelter if the weather is bad or I will go in the café because people know I am there, everyone knows where to find me. I can see myself doing this forever.”

Guildford

Source: https://www.salvationarmy.org.uk/news/salvation-army-thanks-volunteersspreading-christmas-cheer-0

For the third year running, volunteers from National Highways helped pack food parcels for families and individuals in need.

Tom Harding, Programme Support Manager for Major Projects Southeast said: ‘Since we’ve come along to help, I think The Salvation Army has been able to scale up their operations with the number of bags they can pack and the number of people they can help. As a company, we’re not just here to build roads. We like to help in our local area and this really speaks to that.’

Edinburgh

Source: https://www.salvationarmy.org.uk/news/age-just-number-say-married-volunteercouple Salvation Army volunteers Mary and Martin Dore, 82 and 86 respectively, marked nine years of selfless service at the church and charity’s foodbank in the Gorgie area.

Mary and Martin handed out food parcels and provided a listening ear to struggling families and individuals. The couple have no plans to slow down and say helping others is their way of putting their faith into action.

Martin said: ‘We can help direct them to different support, such as The Salvation Army's Debt Advice Service, which provides valuable help to enable people to get their lives back on track.’

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Major Donors

The team secures donations from generous supporters able to make substantial individual donations and raised £2.38 million, or £2.73 million including Gift Aid, surpassing their original target of £1.5 million by £880,000 (£1.23 million with Gift Aid). One standout gift was a generous £100,000 donation to the Women’s Refuge Centre in Shepherds Green, supporting vital work with women in crisis.

Grant-Making Trusts and Foundations

During 2024/2025, we received over £2.6 million from 641 charitable trusts and foundations and these donations supported over 157 Salvation Army Divisions, Corps and Services across the 4 nations of the UK.

We are very grateful to every trust and foundation that supported our work during this period. The grants we receive support both capital and revenue projects and help thousands of people. These projects include debt advice services, anti-trafficking and modern slavery projects, lunch clubs, toddler groups, young people’s work and homelessness and addiction services.

Our Dunbar Debt Advice Service is just one example of a project which was fully funded by philanthropic donations in 2024/25. The service provides vital support to people who are struggling with the physical and emotional constraints of debt. Increased community need and demand meant that this service needed to be expanded and required a Debt Advice Coordinator to run the service and support the growing number of volunteers. Our trained advisors provide personalised support to help each person manage their finances, reach the root cause of their situation and relieve the pressure of debt.

Corporate Partnerships

A standout contribution was a Christmas donation of £120,000 from Kirstall Ltd, which helped us fund the Ebbsfleet Mobile Space project which brings vital services directly to where people live, work and gather. The mobile space will provide a welcoming environment for community support, advice, activities, and pastoral care. Housed within an exhibition vehicle, the space is set to hit the road in Spring 2026, mobilising community engagement in a fresh and impactful way.

Our ongoing partnership with The Entertainer once again brought joy to thousands of children during the festive season. Through this collaboration, over 4,500 toys were delivered to nearly 2,000 children, ensuring each child received at least two to three presents, making their Christmas truly special. Additionally, The Salvation Army Social Work Trust launched a new £60,000 partnership with Uber. This partnership aims to enhance the mobility of beneficiaries from our Employment Plus and Homelessness services, supporting their journey towards sustainable employment.

Other generous donations included £50,000 from Electro Detectors Ltd, £25,000 from Wallace Contracts (NI) Ltd, and £25,000 from Savills Plc. As part of their ongoing partnership with the Steps to Work programme at Strawberry Field, Ford Philanthropy also generously donated.

We are deeply grateful to all our corporate partners for their continued support, which plays a vital role in advancing our mission and reaching more communities in need.

Legacy and In Memory

Legacies are a vital source of income for our work supporting marginalised and vulnerable people in communities all over the UK. We received a total of £84.4m (£66.9m unrestricted

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and £17.5m restricted) in legacies last year, an increase of £0.1m compared with legacy receipts in 2023/2024. This means that 24 per cent of our total income is made up of legacy gifts from our existing supporters and members of the public with a connection to our cause

Promotion of our free Will writing services resulted in almost 900 more amazing supporters choosing to include The Salvation Army in their Will. One supporter told us “If we can do a little to help somebody else, it would be worthwhile. The Salvation Army is a consistently helpful presence in the world, worthy of support from those who have the means to give”. Activity over the year generated a fantastic £27m in future income which will ensure we can meet the increasingly complex needs of society in years to come.

Donations made in memory of a loved one are also hugely appreciated and kind donors made donations directly and through collections made by funeral directors, contributing £557,000 in 2024-25.

We are hugely grateful to everyone who chooses to pledge to leave a gift in their Will or make an in memory donation in support of our work.

LOOKING FORWARD WITH AMBITION AND COMMITMENT

As a church and a Movement, we live in the communities we serve. We understand the problems and the symptoms that affect everyday life. We understand the wider issues that impact our society, such as homelessness, addictions, slavery, and the importance of employment. We are committed to putting faith into action and doing something.

That is why we are such an agile, responsive, and constantly evolving and adapting organisation. This report has illustrated how we responded afresh in 2024/2025.

Looking ahead, we will continue to adapt and innovate to meet current and new needs. A critical feature as we move forward is to do whatever we can to enable our front line, or local mission delivery as we call it, to flourish. With effective resourcing, support and oversight, our continuing intention is to enable this ‘flourishing’ of the mission of The Salvation Army locally.

We will continue to provide essential funding for our corps and community centres to enable them to innovate, develop and continue to meet needs that are not being met.

We will continue to support The Salvation Army Social Work Trust to enable it to provide the best possible support for people in our residential centres and those who engage with or are referred to us for support and, in the case of modern slavery and human trafficking, protection and a fresh, safe new start.

We will continue to ensure local mission is supported from our territorial and divisional headquarters in the ways it needs to ensure effective, efficient, and compliant ministry, including financial controls, safeguarding, safe mission (health and safety), staff development and training and effective procurement.

We will continue to build on the work of the Structural Co-ordination and Design Project by maintaining a culture of continual improvement across the territory with a real commitment to address any organisational issues that are obstacles to enabling local mission to flourish.

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We will continue to invest in funds that allow innovation and will continue to invest in our fundraising to ensure we have a stable and sustainable future to serve our communities.

With changes in society, we will look at how we can ensure that we are encouraging different forms of church leadership and membership so we can move with the times but maintain our distinctive ethos.

Above all, we commit to ensuring a meaningful presence across the UK, to making a difference in people’s lives in practical and spiritual ways. Our commitment to 2025 and onwards is to continue to strive to deliver our vision: ‘Fullness of life for all with Jesus’. That is our driving force and our goal, and that vision sets the strategic direction for each of our corps and community centres and directs the support that our territorial and divisional headquarters will provide.

GOING CONCERN

Salvation Army Trust, like other charities has continued to weather the financial impact of global economic factors, particularly the high inflation rates on our cost base plus the related cost-of-living crisis. At the time of writing, inflation in the UK is 3.6%. The Bank of England projects that inflation will fall to around 2% by mid-2026, but this remains a watching brief with the current instability arising through the trade tariffs being imposed by the USA and the global political unrest. With the current interest rates, reducing at a much slower pace, unemployment is expected to increase as the economic growth forecast is expected to decrease. The organisation anticipates that the economic environment will continually be challenging especially against the backdrop of the current socio-economic and socio-political climate.

Financial projections and other supporting financial models that detail potential financial impacts of this economic environment upon The Salvation Army Trust, as well as furthering the scenario planning to assess the potential short-, medium- and long-term financial implications of other risks and opportunities. However, this is currently undertaken on a lower-level scale.

Looking ahead, we plan to better utilise the financial reserves to support the organisation and where necessary invest in strategic priorities. This financial year 2024-25 saw us continuing to spend on our strategic aims. The closing unrestricted reserves were £361m (2024: £371m) and the cash and bank balances were £24m (2024: £89m) due to the movements in operational working capital. Based on cash flow forecasts prepared covering the period to 31 March 2027, the directors have a reasonable expectation that the Trust has adequate resources to continue in operational existence for the foreseeable future, being at least 12 months from the date of approval of these financial statements and are not aware of any material uncertainties that may adversely affect the organisation. Accordingly, the financial statements will continue to be prepared on the going-concern basis.

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MODERN SLAVERY AND ANTI HUMAN TRAFFICKING STATEMENT

As The Salvation Army in the United Kingdom and Ireland Territory we hold a zero-tolerance stance on acts of modern slavery and human trafficking and on any breach of our Ethical Policy and will not condone any such action by our contractors, suppliers, or consultants. We take this issue very seriously and are committed to preventing acts of modern slavery and human trafficking from occurring within our supply chain. Our Procurement Ethical Policy is integral to all supplier contracts and sets out the overall standards surrounding human rights, child labour, discrimination, corruption, bribery or other financial impropriety, legal compliance, and ethical conduct with which our suppliers must comply.

A Supplier Ethical Declaration is referenced in the standard purchase terms and conditions of The Salvation Army and compliance is a contractual requirement for all suppliers operating under these standard terms and conditions. In addition, all suppliers and contractors submitting tender responses must confirm their agreement and acceptance of the terms and conditions and sign the ethical declaration and apply these standards to their own supply chains.

Our Procurement Unit continually reviews its supply base, examining suppliers in those areas that represent the highest risk of modern slavery, particularly in spend areas relating to temporary labour, cleaning, catering, linen, branded goods and building services. Where possible, trade and industry best practice standards are used as the benchmark and The Salvation Army has adopted the use of Constructionline for tendering and selecting building suppliers.

Due to the importance of training and education in the fight against modern slavery, the Procurement Unit has partnered with Stronger Together to deliver training to members of its team on identifying potential victims of modern slavery. All members of the Procurement Team complete the Chartered Institute of Purchasing and Supply ethical procurement assessment annually.

The Procurement Team holds regular Helping The Salvation Army Buy Better training seminars for stakeholders where ethical supply chain issues are covered. The Procurement Team has also hosted a supplier conference with a specific focus on providing education on combating supply chain labour abuses. The commitment to ensuring ethical supply chain standards is also embedded in the recently adopted Salvation Army Fiscal Stewardship Principles and the Procurement Unit will be asked to report on compliance with these standards regularly.

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STREAMLINED AND ENERGY CARBON REPORTING (SECR) STATEMENT

At the Salvation Army Trust (SAT) we recognise that climate change represents a significant global threat.

We recognise that we need to reduce our operational energy use and carbon emissions, and we have set ourselves some challenging targets to achieve this. We are pleased to report our progress in this area over the last year.

Targets

Our carbon reduction targets for the operational emissions included in this report are:

What do we mean by net zero? We will reduce our emissions by at least 90%, in line with the criteria of the Science Based Targets Initiative’s Net Zero Standard.

We have also calculated our wider indirect carbon footprint and set a target to reduce those emissions to net zero by 2040. Further details are included in our Net Zero Strategy 2040.

Reporting Methodology

This report has been prepared in accordance with the Streamlined Energy and Carbon Reporting Guidelines (SECR) 2019, the Greenhouse Gas Reporting Protocol Corporate Standard and ISO 14064-1. To convert activity data into carbon we have used the 2025 UK Government's Conversion Factors for Company Reporting.

Greenhouse gas emissions and energy use data

----- Start of picture text -----
Tonnes CO2e KWH
Scope 1 (Gas, Petrol, Heating Baseline Baseline
Fuel) (2019/20) 2020/21 2021/2 2022/232023/22024/25 (2019/20) 2020/21 2021/22 2022/23 2023/24 2024/25
Property 6,692 5,150 5,963 5,533 5,302 5,481 36,397,018 28,009,598 32,553,522 30,367,641 29,044,689 29,636,507
Company Fleet (Petrol & Diesel) 1,031 460 606 742 771 746 4,356,201 1,941,575 2,559,025 3,214,342 3,302,194 3,239,647
Total Scope 1 7,723 5,610 6,569 6,275 6,073 6,227 40,753,219 29,951,173 35,112,547 33,581,983 32,346,883 32,876,154
Scope 2 (electricity, grid average)
Property 2,714 1,655 1,725 2,132 2,629 2,241 10,616,404 7,098,727 8,125,323 11,025,751 12,694,481 11,598,822
Total Scope 2 2,714 1,655 1,725 2,132 2,629 2,241 10,616,404 7,098,727 8,125,323 11,025,751 12,694,481 11,598,822
Scope 3
Business Travel In Employee
Owned Cars 208 75 110 221 261 271 571,386 208,605 300,165 603,879 710,105 722,608
Total Scope 3 208 75 110 221 261 271 571,386 208,605 300,165 603,879 710,105 722,608
Total (Grid Average) 10,644 7,340 8,404 8,628 8,963 8,739
Intensity Ratio
(Tonnes CO2e per employee) 4 3 4 4 4 4
Total energy Consumption 51,941,009 37,258,505 43,538,035 45,211,613 45,751,469 45,197,584
----- End of picture text -----

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----- Start of picture text -----
GHG Emissions (TCO2e)
12000 Energy Consumption (KWh)
10000 60,000,000
8000 50,000,000
6000 40,000,000
4000 30,000,000
2000 20,000,000
0 10,000,000
0
Business Travel In Employee
Owned Cars Business Travel In Employee
Owned Cars
Company Fleet (Petrol & Diesel)
Company Fleet (Petrol & Diesel)
Property
Property
----- End of picture text -----

NOTE: Fleet emissions is now divided into Fleet Vehicles and Grey Fleet (EmployeeOwned Cars)

Our total energy consumption has decreased by 13% compared to our 2019/20 baseline. Total carbon emissions have reduced by 17.9% and our intensity of Tonnes CO2e per employee by 18.7%.

We have made good progress reducing carbon emissions from our properties and from business travel.

Progress by area

Property

Actions:

Fleet

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Actions:

Colleague engagement.

Engaging our staff and volunteers on this agenda is very important to us. We actively encourage our Corps to sign up to the Eco Church Scheme. This is a Sustainability scheme for religious buildings in the UK that supports and certifies against good practise around buildings, green spaces and lifestyle. Currently about 11% of our Corps are members and we have target of 80% of corps to sign up by 2028.

We are currently developing a Care for Creation training module that will be rolled out early next year for both current and new staff and Officers.

We provide updates throughout the year through our intranet, weekly internal newsletters and articles in our Salvationist Magazine.

Wider strategy

This report covers a small part of our sustainability and carbon reduction programmes Read more about the work we are doing in our Net Zero Strategy 2040 and Carbon Management Plan 2024-27.

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REVIEWING FINANCES

The Accounts have been prepared in accordance with the Charities SORP and Financial Reporting Standard 102 (FRS 102).

Our main sources of income are as follows:

Legacies
Donations from the public
Donations from members
Grants
Trading income
Investment income
Other income		 2025
2024
£m
£m
84.4
84.3
78.9
73.4
17.7
17.7
4.4
4.2
115.4
112.7
9.1
12.5
28.4
22.5
338.3
**327.3 **

Voluntary Income

Voluntary income (including legacies, donations and grants from trusts and foundations) represents 54% of our total income and we continue to be deeply and sincerely grateful to the individuals who have remembered us in their wills, which is a crucially important, sustaining income stream. Donations from members represent the weekly or planned giving by soldiers and other members of The Salvation Army to their local Salvation Army corps (church).

Trading Income

Trading income comprises:

Other Income

The increase between 2024 and 2025 primarily relates to gains on properties disposed in year 2025 of £22.6m (2024 £18.3m).

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Expenditure has increased from £308.9 million to £338.0 million. Cost of trading activities has increased in part due to supporting the increased income generation channels and primarily the increase is due to inflationary pressures. Church and evangelism programme costs have increased because of increased direct costs as well inflationary pressures.

Cost of raising donations and legacies
Cost of trading activities
Total cost of raising funds
Charitable activities:
Church and evangelism programmes
Community programmes
International programmes
Training programmes
Youth and young people’s programmes
Grant to Social Work Trust
Total charitable activities
Financing Activities
Total expenditure		 2025
2024
£m
£m
23.8
19.7
122.4
111.0
146.2
130.7
69.1
64.4
71.5
64.3
5.7
8.9
9.1
7.7
4.2
3.1
26.3
29.7

185.9
178.1
(0.3)
0.1
331.8
308.9

Costs of Raising Donations and Legacies

This represents the costs of our central Fundraising Department and the cost of our appeals and other costs associated with raising funds.

Church and Evangelism Programmes

This represents Christian worship and the teaching and promotion of the Christian message at our corps, regionally and nationally.

Community Programmes

Programmes organised by our corps to meet the needs of their local community are increasing in scale and diversity and are described elsewhere in this report.

International Programmes

This represents grants to The Salvation Army International Trust, overseas projects funded by the UK Territory and the costs of the International Development Unit.

Training Programmes

This represents the costs of William Booth College which trains people to become Salvation Army officers and runs education and learning programmes for employees and officers.

Youth and Young People’s Programmes

This represents national programmes including The Salvation Army’s work with young people and young adults.

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Grant to The Salvation Army Social Work Trust

This represents the financial support provided to our social programmes for those in need. This includes work with the homeless, older people, unemployed people, and victims of human trafficking.

Net income, which includes gain on investments of £5.7 million (2024: £29.0 million), was £12.1 million (2024: £47.4 million).

Total funds as at the year-end were as follows:

Endowment funds
Restricted funds:
Property fund
Corps funds
Legacy reserves
Trust funds
Specific donations
Unrestricted funds:
Designated funds
General reserve
Total funds		 2025
2024
£m
£m
16.5
17.3
367.1
352.2
56.0
55.4
96.1
89.7
2.1
2.5
14.6
13.1
535.9
512.9
290.2
268.4
70.3
102.2
360.5
370.6
912.9
900.8

Endowment Funds (see Note 21 to the accounts)

The endowment funds are represented by investments in William Leech (Investments) Limited and in the Common Investment Funds and the movement is due to the overall increase in market value of those investments. The capital value of the funds is retained but the income is applied to fund our work.

Restricted Funds (see Notes 22 & 23 to the accounts)

The property fund represents property assets owned by The Salvation Army for operational purposes and hence is not available for expenditure. Corps funds represent funds generated by corps. These are restricted for use in their local area. Other restricted reserves represent funds given by donors for specific purposes.

Unrestricted Funds (see Note 24 to the accounts)

Designated funds are set aside by the directors for specific purposes, principally the acquisition of officers’ quarters and major maintenance work on the property portfolio. Salvation Army officers (active and retired) are provided with accommodation. Funds have been set aside to enable the purchase of suitable properties as they are required. Funds have also been set aside to fund the work required on corps properties as part of our continuing planned maintenance rolling five-year programme. Funds are also designated to finance new mission initiatives, fund Field Service Training and various approved standalone programmes. All designated reserves are reviewed annually for obsolescence with surpluses being transferred back to general reserves.

Unrealised gains

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These are gains and losses because of market value fluctuations which have not yet been realised.

General reserve

This represents funds which are freely available for the general purposes of the charity.

RESERVES POLICY

We rely on donations, legacies, and grants to fund our activities. These can be uncertain and fluctuate from year to year. They represented 54 per cent of our total income for the year ended 31 March 2025. We need reserves to ensure that the operation of our church and community programmes can continue in the event of fluctuations in voluntary income and unexpected expenditure. We also want to be able to provide for the new and innovative opportunities that may appear to further the mission of The Salvation Army Trust.

The total value of funds held as at 31 March 2025 was £913m (2024: £901m). There are restricted reserves of £536m (2024: £513m), unrestricted reserves of £361m (2024: £371m), and endowment reserves of £16m (2024: £17m).

The unrestricted funds include general reserves, designated funds, and non-charitable trading funds. General reserves are utilised to fund the day-to-day needs of The Salvation Army. These were £70m as at 31 March 2025 (2024: £102m). The designated funds are unrestricted but set aside by the directors for specific purposes, £290m (2024: £268m). Included within general reserves are non-charitable trading funds totalled £21.5m (2024: £22.3m). Therefore, the Charity Free Reserves are £49m (2024: £80m).

Charity Free Reserves at £49m is within the target range of £34.6m to £57.5m. The target range is modelled looking at risk factors associated with the various income streams. The risk factors are considered annually and duly reflected in the annual Reserves Policy. Like other charitable organisations, we are facing increased costs in delivering our missional activities and supporting vulnerable people within our society from high inflation as well as a challenging fundraising environment as the cost-of-living crisis continues to bite. Free Reserves at the higher end of the range is prudent given the current economic situation. The Trustees review the reserves policy on an annual basis taking account the changing internal and external risk factors.

INVESTING FOR THE FUTURE

The charity holds its investments in The Salvation Army Common Investment Funds. These funds were set up under Schedule 2 of The Salvation Army Act 1980 to act as common investment schemes for certain Salvation Army Trusts.

The Salvation Army Common Investment Fund (No 1) consists of permanent endowments which are restricted by the wishes of the donor. In most cases the income is to be used for restricted purposes. The Salvation Army Common Investment Fund (No 2) is operated for those Salvation Army Trusts without permanent endowments. Both funds are managed by The Salvation Army Trustee Company. Cazenove Capital Management manages CIF1 and 50 per cent of CIF2, while Sarasin & Partners LLP manage 50 per cent of CIF2.

The funds are subject to The Salvation Army Act 1980 and the following guidelines:

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The Funds’ benchmark and ranges of distribution are as follows:

Asset Class Benchmark Range
% %
Equities:
Global 100 +/-10
Bonds 0 +10
Cash 0 +10
100

The aims and objectives of the Common Investment Funds are as follows:

CIF1

Fund strategy is:

The performance objective of the Fund is to achieve an annual total return which exceeds the composite benchmark below by at least 1.25 per cent per annum, gross of fees, measured over rolling three-year periods, commencing 1 January 2011.

Asset Class Performance Benchmark
UK Equities FTSE All-Share

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Europe (exUK)Equities FTSE All WorldDevelopedEurope (exUK)
Emerging Markets Equities FTSE All World Emerging Markets
Asia Pacific Equities FTSE All World Developed Asia Pacific
United States Equities S&P 500
Property AREF/IPDUKQuarterlyAllBalancedPropertyFund

CIF2

The Fund strategy is to aim for capital growth rather than income. The performance objective of the Fund, excluding cash and gilts under lien, is to achieve an annual total return which exceeds the composite benchmark below by at least 1.25 per cent per annum, gross of fees, measured over rolling three-year periods commencing 1 January 2011.

Asset Class Performance Benchmark
UK Equities FTSE All-Share
Europe (ex UK) Equities FTSE All World Developed Europe (ex UK)
Emerging Markets Equities FTSE All World Emerging Markets
Asia Pacific Equities FTSE All World Developed Asia Pacific
United States Equities S&P 500
Property IPDUK Property
Cashand gilts underlien FTSEGilts under5 years

Performance for the year compared to the benchmark was as follows:

CIF1 CIF1 CIF1 CIF2 CIF2 CIF2
2025 2024 2023 2025 2024 2023
% % % % % %
Annual totalreturn(gross of fees) (0.7) 16.9 4.0 (0.9) 14.4 1.1
Benchmark return 4.9 20.6 (2.6) 0.8 20.6 (2.6)

The performance is being monitored on a regular basis through discussions with the respective investment fund managers.

In absolute terms the performance of the Common Investment Funds for the year was as follows:

CIF1 CIF1 CIF1 CIF2 CIF2 CIF2
2025 2024 2023 2025 2024 2023
% % % % % %
(Decrease)/Increase in capital
value of fund		 (0.5) 18.6 2.9 (0.7) 12.8 -0.1
Average net income return 0.7 1.37 0.5 0.8 0.8 0.7

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STRUCTURE, GOVERNANCE AND MANAGEMENT

The United Kingdom and Ireland Territory is under the command of a Territorial Commander, appointed by the General and responsible to him/her for the day-to-day administration of Salvation Army work throughout the British Isles, including the Channel Islands, the Isle of Man, and the Republic of Ireland.

The Salvation Army’s assets in the United Kingdom are held by The Salvation Army Trustee Company (SATCo), a company limited by guarantee, registered in England (No 00259322) with its registered office at 1 Champion Park, London SE5 8FJ. The governing document of The Salvation Army Trust is The Salvation Army Act 1980, as amended. Under Section 12(1)(a) SATCo is appointed as the sole ordinary trustee of the trusts listed in Schedule 5 to that Act.

The two main trusts under which The Salvation Army operates in the United Kingdom are:

Connected Trusts

SATCo is the trustee of a number of connected charitable trusts which are concerned with specific aspects of the Army’s work.

The Salvation Army Social Work Trust

Governing instrument: Deed Poll dated 30 January 1891, and a supplementary deed dated 26 March 1969. Charity registration No 215174 in England and SC037691 in Scotland.

The objects of The Salvation Army Social Work Trust are to promote the charitable work of The Salvation Army, as SATCo shall think fit, in one or more of the following ways:

William Booth Memorial Trust

Governing instrument: Trust Deed dated 19 September 1921. Charity registration No 312882.

The purpose of this Trust is the establishment, maintenance, and operation of a college for the instruction and training of men and women for service as officers of The Salvation Army and others involved with or interested in the mission of The Salvation Army.

RISK MANAGEMENT

The Salvation Army identifies, assesses, and manages risks that could impact its activities so it can better achieve its objectives, comply with relevant laws and regulations, and safeguard its funds and assets.

The Board (SATCo) has ultimate responsibility for overseeing risk management, in accordance with Charity Commission guidance (CC26). The Risk Management Committee (RMC) directs an enterprise-wide risk management programme to inform decision-making and ensure effective procedures to identify and evaluate risks and implement effective controls.

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The RMC considers the most recent developments in the most significant risks, while also prioritising broader developments to The Salvation Army’s approach to risk management. Current plans include promoting a deepening appreciation of the complexities of risk management within a wide-ranging structure, the importance of metrics to inform risk management and the implications of macro and global risks that may have consequences for the organisation.

Risk management operates through a top-down review by the RMC and bottom-up review by individual functions, enabling the identification and prioritisation of key and emerging risks. This enables site and service-specific concerns to be identified and managed, while retaining high-level oversight and assurance of the most significant risks facing the organisation. The RMC reports to the Board at least once yearly on key risks. Through this risk management process the trustees have considered the major risks facing the organisation and satisfied themselves that controls are established to manage them.

Unfortunately, the nature of our work means that despite the steps we take, serious incidents can still arise, and we continue to place the utmost importance on reporting these to our regulators.

Principal Risks

The Salvation Army’s work is diverse, geographically spread across a broad range of settings and has a variety of beneficiaries. The risk landscape is therefore varied, and controls are deployed appropriately at different levels of the organisation. The following outline indicates the most significant risks to The Salvation Army in the reporting period and some of the strategic level mitigations we have in place.

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Principal Risks **Mitigation **
Business Continuity — There is a risk of an
occurrence of a significant incident where,
during and after the incident, The
Salvation Army will not be able to continue
to be viable and meet stakeholder
expectations.		 Business continuity policies and
procedures, including the application of
ISO27001 for some parts of the
organisation, prepare us for management
of interruptions.
Cyber — The risk is that we fail to protect
our information systems and the
information they hold.		 We deploy multiple measures to protect
our systems and the information they hold.
We work within an information security
international standard (ISO27001) and
build on lessons from our internal and
external audits in this area.
Data Protection — The risk that we fail to
protect sensitive and personal data.		 As well as our data protection / GDPR
policies and training, we take steps to
ensure that personal data are treated
properly through appropriate security
measures, staff training, the use of data
protection impact assessments and
contractual requirements with
organisations we work with who process
our personal data.
Financial Sustainability — The risk that
there is insufficient revenue income from
legacies, donations, trading activities and
reserves to support our operating model
resulting in the failure of The Salvation
Army to thrive in a rapidly changing
environment.		 We continue to monitor the funding
situation and adjust our financial planning
and commitments accordingly to ensure we
are financially resilient.
Healthy Corps and Centres — There is a risk
that a variety of factors prohibit
flourishing of our churches and centres.		 We seek to understand how our corps
(churches) and centres can thrive in a
wider environment of falling church
attendance. We are taking steps to
establish and measure factors that
contribute to healthy mission and provide
close support to our corps officers in their
daily work.
Safeguarding — The risk is that we fail to
provide a safe environment, free from
abuse, for everyone, including vulnerable
beneficiaries.		 We continue to maintain clear policies and
procedures in relation to safeguarding and
ensure the appropriate screening, training,
and supervision of personnel. A
subcommittee of RMC — the Territorial
Safeguarding Committee — oversees
management of the risk.
Safe Mission — The risk is that we are not
able to ensure the health, safety and
welfare of personnel, service users and
members of the public who are affected by
our activities.		 Comprehensive policies, procedures, and
guidance are in place, alongside a
supervisory control framework.
Two RMC subcommittees — the Safe
Mission Council and the Sudden Deaths
Review Group — inform the management
of this risk.

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RISK AND GOVERNANCE

The charity has a dedicated internal audit function that undertakes audits as agreed with the Audit Committee and maintains a detailed risk register that addresses the major risks that face the organisation and may impact its ability to achieve its objectives. The key risk register is subject to regular review by the Risk Management Committee in order to take account of emerging risks and changes in the risk profile. They meet quarterly. The risk register is tabled annually at the SATCo Board for information and review.

The Internal Audit Department periodically reviews SATCo’s performance against the Charity Governance Code. The Internal audit department carried out a review in the period to 31 March 2024 and identified a number of minor improvements in line with best practise which SATCO acknowledge and will implement in the forthcoming Internal Audit review period.

SUBSIDIARY AND ASSOCIATED COMPANIES

The following companies are beneficially owned by The Salvation Army Trust and donate all or part of their profits to The Salvation Army Trust:

  1. Salvation Army Trading Company Limited (SATCoL) (100% shareholding) Registered company number: 02605817

  2. The Salvation Army General Insurance Corporation Limited (SAGIC) (100% shareholding)

    • Registered company number: 101071

  3. SATCoL is a wholly owned subsidiary of The Salvation Army Trust. Its main activity is the collection and sale of second-hand clothes donated by the public through both wholesale and retail activities in its 230 charity shops and donation centres, recycling and the supply of Salvation Army publications, uniforms, and other related materials.

  4. SAGIC is a wholly owned subsidiary of The Salvation Army Trust and was formed in 1909. Its principal activity is transacting property insurance in the United Kingdom. SAGIC also provides home and contents insurance to officers, members and supporters of The Salvation Army as well as to the general public, either directly or through its broker network.

Connected Company

The Salvation Army Trust holds 20 per cent of the shares in William Leech (Investments) Limited. It is not considered to be an associated company and is valued in both the Trust and Consolidated Balance Sheets at share of underlying net assets which equates to its fair value.

RECRUITMENT AND APPOINTMENT OF DIRECTORS

There are 14 directors of Salvation Army Trustee Company (SATCo, the sole trustee of The Salvation Army Trust), 8 by virtue of their appointments within The Salvation Army. One director is a divisional leader responsible for one of The Salvation Army’s 14 divisions.

The other 5 directors are non-executive directors, and each brings expertise in a relevant field, as approved by the General — including property, finance, investments, or social services. The appointment of non-executive directors is made by SATCo on the recommendation of the Nominations Committee.

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Training and Induction of Directors

The Company Secretary briefs new directors on their legal responsibilities and familiarises them with the Company’s governance folder (and previous Board minutes). This includes the articles of association of SATCo, the Charity Commission’s essential trustee guidance, and other key documents and policies (including the Conflicts of Interest Policy). The Company Secretary regularly delivers a written governance update on relevant issues at board meetings. Directors are also informed of and provided with the opportunity to attend several training sessions throughout the year.

Organisational Structure and Decision Making

SATCo’s board (‘the Board’) is assisted by an Audit Committee, a Nominations Committee, an Investment Advisory Committee, and a Risk Management Committee. The Audit Committee comprises a non-executive director chair and up to three independent members with a remit to review The Salvation Army’s internal and external audit arrangements and consider reports issued by internal and external auditors, including the annual financial statements. The role of the Nominations Committee is to recommend new non-executive Board members. The Investment Advisory Committee includes three external advisers in its membership and advises on appropriate investment strategy and investments. The Risk Management Committee’s role is outlined above under Risk Management.

The Board met bimonthly, with some additional meetings scheduled as required in this reporting year. In addition to its oversight and governance role, the following matters require consideration/approval by the Board:

The Board has delegated day-to-day operational matters to the Territorial Operations Board, under the leadership of the Chief Secretary.

Remuneration of Key Management

Key management personnel of The Salvation Army comprise Salvation Army officers and employees. Salvation Army officers do not receive a salary; they receive an allowance based on length of service and seniority of position and, as ministers of religion, are provided with furnished accommodation and a motor vehicle. The allowances received by officers in positions of key management range from £19,641.90 to £27,916.75 per annum.

Further information is disclosed in Notes 11 and 12 to the Accounts.

For employees, we are committed to ensuring a proper balance between paying salaries which will enable us to attract and retain staff of the appropriate calibre and careful stewardship of charitable funds. All senior salaries are benchmarked against senior staff salaries of comparable organisations in the not-for-profit sector.

Public Benefit

The Trustees confirm that they have considered the Charity Commission’s published guidance on the public benefit requirement under the Charities Act 2011.

We believe that in delivering public benefit we are effective because we bring the breadth of our capabilities to bear on the complex challenges being faced by our local corps

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(churches), which have experienced even greater numbers of people seeking assistance, and our residential homes, which have been required to support people with increasingly complex needs. The organisation’s Vision and Mission Priorities set out how we meet those challenges to make a difference over the current decade and beyond. Find out more in the sections ‘Belief in action — our churches and community centres,’ ‘Reaching out to vulnerable people,’ ‘Seeing the bigger picture,’ ‘Our 10-year homelessness services development strategy – “1,000 voices”’, and ‘Looking Forward as a Movement’.

Directors’ Responsibilities

The Trustees are responsible for preparing the Trustees’ Annual Report and the financial statements in accordance with applicable law and United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards).

The law applicable to charities in England and Wales/Scotland/Northern Ireland requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and the group and of the incoming resources and application of resources of the group for that period. In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity’s transactions, disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charities (Accounts and Reports) Regulations 2008, the Charities and Trustee Investment (Scotland) Act 2005, the Charities Accounts (Scotland) Regulations 2006 (as amended) and the provisions of the charity’s constitution. They are also responsible for safeguarding the assets of the charity and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The financial statements are published on The Salvation Army website in accordance with legislation in the United Kingdom governing the preparation and dissemination of financial statements, which may vary from legislation in other jurisdictions. The maintenance and integrity of The Salvation Army’s website is the responsibility of the Trustees. The Trustees’ responsibility also extends to the ongoing integrity of the financial statements contained therein.

On behalf of the Directors of The Salvation Army Trustee Company 12 December 2025

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DIRECTORS

The current directors of The Salvation Army Trustee Company and those who held office during the financial year are as follows:

Commissioner Paul Main Chair Colonel Peter Forrest Deputy Chair Lieut-Colonel Paul Kingscott (appointed 10.05.24) Lieut-Colonel Nicholas Coke (appointed 05.07.24) Lieut-Colonel Lisa Lloyd-Jones (appointed 12.09.25) Lieut-Colonel Mark Herbert Lieut-Colonel Andrew McCombe (until 31.10.25) Lieut-Colonel Beverley McCombe (until 31.08.25) Lieut-Colonel Dean Pallant (until 30.06.24) Lieut-Colonel Judith Payne (until 24.07.24) Lieut-Colonel Alan Read (until 01.05.24) Major Richard Bradbury (appointed 14.11.25) Major Amanda White (appointed 26.09.24) Ms Jennifer Laurent-Smart (appointed 26.09.24) Ms Helen O’Brien Mr Philip Edwards Mr Peter Gale Mr Andrew Stickland Mr Aidan Grills (appointed 10.05.24)

The Chief Secretary, Colonel Peter Forrest, is responsible for the day-to-day management of the charity.

Committee Members (current, and those who were members during the period 1st April 2024-31st March 2025):

Territorial Operations Board

Colonel Peter Forrest (Chair), Major Kathy Betteridge (appointed 18.09.24), Major Kerry Coke (appointed 18.09.24), Major Jane Cowell, Mr Tony Daniels (until 04.09.24), Mr Miguel Fiallos, Mr Peter Grant, Ms Polly Hughes (appointed 18.09.24), Lieut-Colonel Mike Lloyd-Jones (until 26.03.25), Commissioner Jenine Main, Mr Mitch Menagh (until 04.09.24), Major Donald Montgomery (from 12.09.25), Ms Alex O’Hara, Major Tracy Palmer (from 12.09.25), Major Pam Pitt (from 01.07.24 to 13.08.25), Mr Nick Redmore, Lieut-Colonel David Shakespeare (until 12.09.25), Major Julian Watchorn, Major Richard Waters, Mr Julius Wolff-Ingham (until 04.09.24).

Audit Committee

Mr Andrew Stickland (Chair), Mr Stephen Bright, Ms Hannah Greenfield (until 21.11.24, and then from 08.07.2025), Mr Mike Grills.

Investment Advisory Committee

Mr Peter Gale (Chair), Mr Mark Chaloner, Ms Mary Haly, Lieut-Colonel Paul Kingscott (appointed 18.04.24), Lieut-Colonel Alan Read (until 01.05.24), Mr Marcel Schuster, Major Richard Waters.

Nominations Committee

Commissioner Paul Main, Colonel Peter Forrest, Ms Mandeep Gill (from 12.09.25), Lieut-Colonel Paul Kingscott (appointed 18.04.24), Lieut-Colonel Alan Read (until

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01.05.24), Mr Elliot Thomas (until 12.09.25). A non-executive director of SATCo also attends (dependent on the agenda).

Risk Management Committee

Ms Helen O'Brien (Chair), Major Richard Bradbury, ex-officio (from 01.11.25), Major Kerry Coke, Lieut-Colonel Nick Coke, ex-officio (appointed 01.07.24), Mandeep Gill (from 12.09.25), Lieut-Colonel Paul Kingscott, ex-officio (appointed 18.04.24), Lieut-Colonel Lisa Lloyd-Jones, ex-officio (from 01.09.25), Lieut-Colonel Mike LloydJones (from 12.09.25), Lieut-Colonel Beverley McCombe, ex-officio (until 31.08.25), Lieut-Colonel Drew McCombe, ex-officio (until 31.10.25), Major Donald Montgomery (from 12.09.25), Lieut-Colonel Dean Pallant, ex-officio (until 30.06.24), Major Sarah Price (until 12.09.25), Lieut-Colonel Alan Read, ex-officio (until 01.05.24), LieutColonel Jonathan Roberts (appointed 01.09.24), Major Howard Russell (until 23.10.24), Mr Matthew Saxon, Lieut-Colonel David Shakespeare (until 12.09.25), Ms Lynette Sturgeon, Mr Elliot Thomas (until 12.09.25), Mr Daniel Wills, Mr Julius WolffIngham.

Property Committee

Mr Philip Edwards (Chair), Colonel Peter Forrest, Mr Peter Grant, Major Kenneth Guest (from 20.10.25), Mr James Hodgson, Lieut-Colonel Mike Lloyd-Jones (from 20.10.25), Major Ian Mountford, Major Pam Knuckey (until 18.08.25), Major Annette Rieder-Pell, Major Mark Rose, Mr Nathan Slinn, Mr Olly Thorp.

Finance Committee

Mr Aidan Grills (Chair), Lieut-Colonel Jane Cowell, Lieut-Colonel Paul Kingscott, Mr Mitch Menagh, Major Howard Russell, Major Richard Waters, Mr Julius Wolff-Ingham.

Company Secretary

Ms Mandeep Gill is Company Secretary of The Salvation Army Trustee Company, having been appointed on 12.09.25. For the period 1st April 2024- 31st March 2025, Mr Elliot Thomas was the Company Secretary.

ADVISERS

Bankers

Reliance Bank Limited, Faith House, 23/24 Lovat Lane, London EC3R 8EB

Auditors

Crowe U.K. LLP, Statutory Auditor, Chartered Accountants, 55 Ludgate Hill, London EC4M 7JW

Solicitors

England and Wales: Slaughter and May, 1 Bunhill Row, London EC1Y 8YY Scotland: Blackadders, 5 Rutland Square, Edinburgh EH1 2AX

Investment Advisers

BWCI Consulting Limited, PO Box 68, Albert House, South Esplanade, St Peter Port, Guernsey GY1 3BY

Investment Managers

Cazenove Capital Management, 12 Moorgate, London EC2R 6DA Sarasin & Partners LLP, Juxon House, 100 St Paul’s Churchyard, London EC4M 8BU Legal & General Investment Ltd, One Coleman Street, London, EC2R 5AA

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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES OF THE SALVATION ARMY TRUST

Opinion

We have audited the financial statements of The Salvation Army Trust (‘the charity’) and its subsidiaries (‘the group’) for the year ended 31 March 2025 which comprise the Consolidated Statement of Financial Activities, the Consolidated and Parent Balance Sheets, the Consolidated Statement of Cash Flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustee's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's or the group’s ability to continue as a going concern for a period of at least 12 months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information contained within the annual report. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial

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statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 and the Charities Accounts (Scotland) Regulations 2006 requires us to report to you if, in our opinion:

Responsibilities of trustee

As explained more fully in the trustees’ responsibilities statement set out on page 81, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group and the parent charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 151 of the Charities Act 2011, and section 44(1)(c) of the Charities and Trustee Investment (Scotland) Act 2005 and report in accordance with the Acts and relevant regulations made or having effect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-compliance with laws and regulations are set out below.

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A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Extent to which the audit was considered capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We identified and assessed the risks of material misstatement of the financial statements from irregularities, whether due to fraud or error, and discussed these between our audit team members including internal specialists and significant component audit teams. We then designed and performed audit procedures responsive to those risks, including obtaining audit evidence sufficient and appropriate to provide a basis for our opinion.

We obtained an understanding of the legal and regulatory frameworks within which the charity and group operates, focusing on those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Charities Act 2011 and The Charities and Trustee Investment (Scotland) Act 2005, together with the Charities SORP (FRS102) 2019. We assessed the required compliance with these laws and regulations as part of our audit procedures on the related financial statement items.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which might be fundamental to the charity’s and the group’s ability to operate or to avoid a material penalty. We also considered the opportunities and incentives that may exist within the charity and the group for fraud. The laws and regulations we considered in this context for the UK operations were The Salvation Army Act 1980, General Data Protection Regulation (GDPR), Taxation legislation and Employment legislation.

Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Trustees and other management and inspection of regulatory and legal correspondence, if any.

We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be within the timing of recognition of legacy income, the valuation and completeness of investment properties and the override of controls by management. Our audit procedures to respond to these risks included enquiries of management, internal audit, legal counsel and the Audit Committee about their own identification and assessment of the risks of irregularities, designing audit procedures over investment properties, legacy income, sample testing on the posting of journals, reviewing accounting estimates for biases, reviewing regulatory correspondence with the Charity Commission, OSCR and reading minutes of meetings of those charged with governance.

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations.

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Use of our report

This report is made solely to the charity’s trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008 and Regulation 10 of the Charities Accounts (Scotland) Regulations 2006. Our audit work has been undertaken so that we might state to the charity’s trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Crowe U.K. LLP Statutory Auditor

London

23 December 2025

Crowe U.K. LLP is eligible for appointment as auditor of the charity by virtue of its eligibility for appointment as auditor of a company under section 1212 of the Companies Act 2006.

Crowe U.K. LLP is eligible for appointment as auditor of the charity under regulation 10(2) of the Charities Accounts (Scotland) Regulations by virtue of its eligibility under section 1212 of the Companies Act 2006.

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CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES

FOR THE YEAR ENDED 31 MARCH 2025

Note Note Note Endowment
£000		 Endowment
£000		 Restricted
£000		 Restricted
£000		 Unrestricted
£000		 Unrestricted
£000		 2025
Total
£000		 2025
Total
£000		 2024
Total
£000
INCOME AND ENDOWMENTS
FROM:
Donations, legacies and grants
Legacies - 17,454 66,906 84,360 84,328
Donations — Public - 10,104 68,816 78,920 73,421
Donations — Members
3		 - 17,545 147 17,692 17,682
Grants
4		 286 3,912 207 4,405 4,204
Trading activities
5		 - 12,980 102,440 115,420 112,687
Investments
6		 - 3,071 6,067 9,138 12,529
Other
Gain on property disposal - 5,252 17,379 22,631 18,338
Other income - 1,317 4,414 5,731 4,129
Total income 286 71,635 266,376 338,297 327,318
EXPENDITURE ON:
Raising funds
Costs of raising donations, legacies and
grants		 - 17 23,772 23,789 19,747
Costs of trading activities
5		 - 7,372 115,072 122,444 110,978
- 7,389 138,844 146,233 130,725
Charitable activities
8
Church and evangelism
programmes		 - 24,121 45,044 69,165 64,416

Community programmes		 - 37,290 34,234 71,524 64,342
International programmes - 2,704 2,964 5,668 8,906
Training programmes - 15 9,091 9,106 7,691
Youth and young people’s
programmes		 - - 4,184 4,184 3,103
Grant to the Salvation Army Social Work
Trust		 - - 26,263 26,263 29,652
- 64,130 121,780 185,910 178,110
Financing costs 18 - - (275) (275) 48
- - (275) (275) 48
TOTAL EXPENDITURE - 71,519 260,349 331,868 308,883
Net (losses)/gains on 17(a) (1,100) (64) 6,823 5,659 28,975
investments
Net income/(expenditure) (814) 52 12,850 12,088 47,410
Transfers between funds 23/24 - 22,945 (22,945) - -
Net movement in funds (814) 22,997 (10,095) 12,088 47,410
Fund balances brought forward 17,288 512,865 370,632 900,785 853,375
Fund balances carried forward at 31
March 2025		 16,474 535,862 360,537 912,873 900,785

All activities reported above, in both the current and preceding years, reflect ongoing activities. Detailed comparative information is provided in note 31. Notes 1 to 31 form an integral part of these accounts.

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BALANCE SHEETS

AS AT 31 MARCH 2025

Group Group Group Parent Parent Parent
2025 2024 2025 2024
Note Note
£000		 £000 £000 £000
FIXED ASSETS
Intangible fixed assets 14 437 148 - -
Tangiblefixed assets
Properties
Property schemes in progress
Motor vehicles and equipment
Investments
Total fixed assets		 15
15
16
17		 390,305
379,900
382,227
371,801
3,932
10,455
3,932
10,455
26,629
26,488
7,704
8,261
351,936
334,020
351,511
337,442
773,239
751,011
745,374
727,959
~~		 LILI~~
CURRENT ASSETS
Stocks
Debtors
Short-term deposits
Bank balances and cash
CREDITORS: amounts falling due within one
**year **		 18
19		 1,445
1,827
198
202
112,695
99,052
102,618
91,208
53,279
51,272
53,279
51,272
24,148
89,249
18,991
78,381
191,567
241,400
175,086
221,063
(45,359)
(84,705)
(28,850)
(69,900)
~~SE~~
NET CURRENT ASSETS 146,208 156,695 146,236 151,163
TOTAL ASSETS LESS CURRENT LIABILITIES 919,447 907,706 891,610 879,122
CREDITORS:amounts falling due over one year 20 (252) (309) (252) (309)
Provisions for liabilities 20 (6,322) (6,612) - -
TOTAL NET ASSETS 912,873 900,785 891,358 878,813
FUNDS
Endowment funds 21 16,474 17,288 16,474 17,288
Restricted funds
Property fund 22 367,074 352,212 367,074 352,212
Other restricted funds 23 168,788 160,653 168,788 160,653
Unrestrictedfunds 24 360,537 370,632 339,022 348,660
TOTAL FUNDS 25 912,873 900,785 891,358 878,813

Approved on behalf of The Salvation Army Trustee Company on 12 December 2025. Notes 1 to 31 form an integral part of these accounts.

_______

Colonel Peter Forrest Commissioner Paul Main

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Director

Director

CONSOLIDATED STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 MARCH 2025

2025
£000
(58,069)
(467)
(20,910)
(5,139)
32,956
(7,138)
57
(25,629)
12,146
9,138		 2024
Notes £000
NET CASH (USED IN)/PROVIDED BY OPERATING ACTIVITIES
30		 34,994
Additions to intangible assets (144)
Additions to properties (24,941)
Additions from property schemes in progress (22,766)
Proceeds on disposal of properties 26,678
Additions to motor vehicles and equipment (14,607)
Proceeds on disposal of motor vehicles and equipment -
Additions to investments (3,493)
Proceeds from disposal of investments 1,527
Investmentincome 12,529
NET CASH(USED IN) INVESTING ACTIVITIES (4,986) (25,217)
(39)
NET CASH (USED IN) FINANCING ACTIVITIES
Loan repayments (84)
Change incash and cash equivalents (63,094) 9,693
140,521
Cash and cash equivalents at the beginning of the year 130,828
Cash and cash equivalents at the end of the year 77,427 140,521

ANALYSIS OF CHANGES IN NET DEBT

Balance
1 April 2024
Cash-Flows
Non-cash-flows
Balance
31 March 2025
£000
£000
£000
£000
Cash at bank 89,249
(65,101)
-
24,148
Short term deposits 51,272
2,007
-
53,279
Total cash and cash equivalents 140,521
(63,094)
-
77,427
Loans falling due within one year (23)
23
(41)
(41)
Loansfalling due after more thanone year (309)
16
41
(252)
140,189
(63,055)
-
77,134

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90

NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2025

1. CHARITY INFORMATION

The Salvation Army in the UK is an integrated, yet diverse, organisation that contributes to the betterment of society in the service of God and people. Legally we are structured under two main trusts. These are:

These financial statements are for The Salvation Army Trust (Salvation Army Trust, the Trust). The address of the registered office is 1 Champion Park, London, SE5 8FJ.

2. ACCOUNTING POLICIES

The principal accounting policies adopted in the preparation of the financial statements and which have been consistently applied are set out as follows:

(a) Basis of Accounting

The accounts (financial statements) have been prepared in accordance with Financial Reporting Standard 102, the Financial Reporting Standards applicable in the UK and the Republic of Ireland and Charity SORP (FRS102) applicable to charities preparing their accounts in accordance with FRS102, The Salvation Army Action 1980, the Charities Act 2011 and the Charities and Trustee Investment (Scotland) Act 2005 and the Charities Accounts (Scotland) Regulations 2006 and UK Generally Accepted Practice as it applies from 1 January 2015.

The accounts (financial statements) have been prepared to give a ‘true and fair’ view and have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a ‘true and fair view’. This departure has involved following the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014 rather than the previous Statement of Recommended Practice: Accounting and Reporting by Charities which was effective from 1 April 2005 but which has since been withdrawn. Salvation Army Trust meets the definition of a public benefit entity under FRS 102.

Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

(b) Going Concern

Salvation Army Trust, like other charities has continued to weather the financial impact of global economic factors, particularly the high inflation rates on our cost base plus the related cost-of-living crisis. At the time of writing, inflation in the UK is 3.8%. The Bank of England projects that inflation will fall to around 2% by mid-2026, but this remains a watching brief with the current instability arising through the trade tariffs being imposed by the USA and the global political unrest. With the current interest rates, reducing at a much slower pace, unemployment is expected to increase as the economic growth forecast is expected to decrease. The organisation anticipates that the economic environment will continually be challenging especially against the backdrop of the current socio-economic and sociopolitical climate.

Financial projections and other supporting financial models that detail potential financial impacts of this economic environment upon The Salvation Army Trust, as well as furthering the scenario planning to assess the potential short, medium- and long-term financial implications of other risks and opportunities. However, this is currently undertaken on a lower-level scale.

Looking ahead, we plan to better utilise the financial reserves to support the organisation and where necessary invest in strategic priorities. This financial year 2024-25 saw us continuing to spend on our strategic aims. The closing unrestricted reserves were £361m (2024: £371m) and the cash and bank balances were £24m (2024: £89m) due to the

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movements in operational working capital. Based on cash flow forecasts prepared covering the period to 31 March 2027, the directors have a reasonable expectation that the Trust has adequate resources to continue in operational existence for the foreseeable future, being at least 12 months from the date of approval of these financial statements and are not aware of any material uncertainties that may adversely affect the organisation. Accordingly, the financial statements will continue to be prepared on the going-concern basis.

(c) Consolidation

The financial statements aggregate the results of the corps which, for the purposes of compliance with the Statement of Recommended Practice, are considered to be branches, the results of the subsidiary companies and of the subsidiary trust (William Booth Memorial Trust).

The Statement of Financial Activities (SOFA) and balance sheet consolidate, on a line-by-line basis, the financial statements of the Trust and its subsidiary undertakings (The Salvation Army General Insurance Corporation Limited (SAGIC) and Salvation Army Trading Company Limited (SATCoL)). The Trust has taken advantage of the exemption in FRS102 from the requirement to prepare a charity-only cash flow statement and certain disclosures about the Trust’s financial statements.

(d) Critical accounting judgements and key sources of estimation uncertainty

In the application of the Trust’s accounting policies, Directors of the sole trustees are required to make judgements, estimates and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an on-going basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects the current and future periods.

The key sources of estimation uncertainty that have a significant effect on the amounts recognised in the financial statements are described in the accounting policies and are summarised below:

(ii) Pension obligations

The Salvation Army Trust contributes to the underlisted defined benefit pension or similar schemes in respect of its staff:

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92

Properties no longer used for charitable purposes but retained until market conditions allow their disposal are not treated as investment properties, provided disposal is intended within a three-year window. If disposal does not occur within this period and the property is not re-engaged for charitable purposes, it is reclassified to investment property.

After initial recognition, investment property is measured at its fair value which is determined by members of staff with relevant experience and qualifications, and the valuation is performed using open market data for comparable properties. The property will be valued at each subsequent reporting date.

(iv) Provisions in the insurance subsidiary company

Judgments and estimates are made in calculating the insurance technical provisions which are based on claims and premium trends from the previous year, in compliance with FRS 103.

Provision is made at the year-end for the estimated cost of claims incurred but not settled at the balance sheet date, including the cost of claims incurred but not yet reported to the Company. The estimated cost of claims includes expenses to be incurred in settling claims and a deduction for the expected value of salvage and other recoveries. The Company takes all reasonable steps to ensure that it has appropriate information regarding its claims exposures. However, given the uncertainty in establishing claims provisions, it is likely that the final outcome will prove to be different from the original liability established.

Provisions are calculated gross of any reinsurance recoveries. A separate estimate is made of the amounts that will be recoverable from reinsurers based upon the gross provisions and having due regard to collectability.

The estimation of claims incurred but not reported (“IBNR”) is generally subject to a greater degree of uncertainty than the estimation of the cost of settling claims already notified to the Company, where more information about the claim event is generally available. Expert judgement has and will continue to be relied upon when calculating IBNR reserves in conjunction with standard actuarial techniques and other data sources (benchmarks).

(e) Income

All income is included in the SOFA when the Trust is entitled to the income, receipt is probable, and the amount can be measured reliably. Income includes:

Legacies income is recognised when it satisfies the following criteria:

The estimated value of legacies notified, but neither received nor included in income, is £1.8m (2024: £5.1m).

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93

grants are deferred pending satisfaction of these conditions. If amounts are receivable for specific purposes, the income is shown as restricted

(f) Expenditure

Expenditure is recognised on the accruals basis when a legal or constructive obligation arises and when the amount can be measured or estimated reliably. Irrecoverable Value Added Tax is charged to the related heads of expenditure.

Support costs, including governance, have been apportioned to each category of expenditure: number of Full Time Equivalent, equipment per headcount, transactions, and buildings per cost centre.

(iv) The Salvation Army Officers’ Pension Fund

The Salvation Army Officers’ Pension Fund was established by The Salvation Army Act 1963 under the legal name, The Salvation Army Officers Pension Fund. It is a registered charity and retirement benefits are not guaranteed and are paid at the discretion of the Board of the Fund. It is non-contributory and has historically been funded by Salvation Army trusts (including The Salvation Army Trust and The Salvation Army Social Work Trust); however, there have been no payments made to the Fund during the current year. Officers that serve in the principal Trusts (The Salvation Army Trust and The Salvation Army Social Work Trust) may receive a retirement allowance from the Fund in the future, although, it is not possible to allocate the assets and constructive liabilities of the Fund between the Trusts. Therefore, whilst the Fund is not legally defined as a pension scheme, purely for the purposes of accounting, it is accounted for as a defined benefit pension scheme in each of the principle employers’ accounts.

(v) The Salvation Army Employees’ Pension Fund

The Salvation Army Employees’ Pension Fund is a defined benefit pension scheme which was closed to new members on 31 December 2011; accrual ceased on 30 April 2023. The Trust is the lead employer and not the only participating employer in the Fund. However, the Trust is unable to determine its share of the underlying assets and liabilities on a consistent and reasonable basis. This is because contributions paid into the Fund have not been invested separately from those paid by other employers participating in the Fund. As such, as the Lead employer, the full scheme is accounted for in the Trusts accounts. Since 1 January 2012, employees joined The Salvation Army Employees’ Defined Contribution Scheme.

The defined benefit scheme assets are measured at fair value at the balance sheet date. Scheme liabilities are measured on an actuarial basis at the balance sheet date using the projected unit method and discounted at a

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rate equivalent to the current rate of return on AA rated corporate bond yields. When scheme assets are in excess of scheme liabilities and the assets are not recoverable, in accordance with FRS102 it is not recognised.

(g) Fixed Assets

Freehold Land Not depreciated
Property Schemes in Progress Not depreciated
Building—Main Fabric (structure) 50 years
Major Components
Roof structure and covering 50 years
Bathrooms and WCs 20 years
Lifts 25 years
Mechanical and Electrical Systems 25 years
Windows and External Doors 25 years
Kitchens 20 years

Short leasehold properties are depreciated over the term of the lease.

Motor Vehicles 4 years Office Equipment 4 years

(h) Investments & Investment Properties

To comply with the Charities SORP, investments are included at fair value (their market value bid price). Realised gains on investments are calculated as the difference between sales proceeds and the market value of those investments at the beginning of the financial year.

The Salvation Army Trust holds some investment properties and are recorded at fair value with changes in the market value reported annually in the statement of financial activities. The fair value of the investment property is determined by members of staff with relevant experience and qualifications. For residential properties, the desktop valuation is based on comparable properties in the local area. The data is collected from property portal sites like Rightmove and Zoopla and supported by data of sold and completed properties from HM Land Registry. A valuation by an independent valuer was not performed.

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(i) Financial instrument classification

Basic financial instruments are initially recognised at transaction value and subsequently measured at amortised cost using the effective interest method.

Financial assets held at amortised cost comprise cash at bank and in hand, together with trade debtors, other debtors, and accrued income. Financial assets held at fair value include investments, including investment properties, excluding cash held as part of the investment portfolio.

Financial liabilities held at amortised cost comprise trade creditors, other creditors, and accruals.

(j) Stocks

(k) Cash and short-term deposits

Cash include cash in hand, deposits with banks and funds that are readily convertible into cash at, or close to, their carrying values, but not held for investment purposes. Short-term deposits are amounts that have a maturity at date of acquisition of up to 3 months.

(l) Funds

3. MEMBERS’ DONATIONS

This represents Salvationists’ personal giving to support their local corps (church) and the work of The Salvation Army.

4. GRANTS RECEIVABLE

Endowments
Restricted
Unrestricted
2025
Total		 2024
Total
£000
£000
£000
£000		 £000
Government grants Covid-19 -
-
-
-		 16
Other Government grants -
1,939
69
2,008		 1,525
Trusts 286
1,973
138
2,397		 2,663
286
3,912
207
4,405		 4,204

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96

Other Government grants are made up of local authority restricted grants to support corps activities of £732k (2024: £825k) other local council grants of £939k (2024: £587k) and other grants of £268k (2024: £113K). The other local council grants have been paid to the corps during the year.

The grants have been recognised in income and have no contingencies attached to these funds. The breakdown of other local council grants is as follows: £887k (2024: £557k) relates to local councils supporting pre-school activities; the remaining £53k (2024: £30k) is split across food bank and warm space support.

5. TRADING INCOME AND EXPENDITURE

2025
Total		 2024
Total
£000 £000
Local corps charity shops and other trading activities
Income 12,980 13,448
Expenditure (7,372) (7,511)
5,608 5,937

Funds generated by corps are retained by the corps for use in the local area and are regarded as restricted for that geographical region.

2025
Total		 2024
Total
£000 £000
Trading subsidiaries
Income (Note 7) 113,964 103,811
Expenditure (Note 7) (115,164) (103,035)
(1,200) 776

The above turnover figures are as stated in the Statutory accounts of SAGIC and SATCol. On consolidation, the turnover has been reduced by £5,075K (2024: £4,515K) £113,964K compared to SOFA £108,889K (2024: £103,811K compared to SOFA of £99,239K) to eliminate inter-group trading.

6. INVESTMENT INCOME

2025
Total
2024
Total
£000
£000
Dividends receivable 1,759
1,762
Interest receivable 1,181
2,999
Rental income from investment properties 3,453
7,211
Income from connected company 2,632
410
Investment income of subsidiary companies (Note 7) 113
147
9,138
12,529

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97

7. NET INCOME FROM TRADING ACTIVITIES OF SUBSIDIARIES

The Salvation Army Trust has two wholly owned trading subsidiaries which are incorporated in the UK. The Salvation Army General Insurance Corporation Limited (SAGIC) transacts insurance business, mainly property insurance. The Salvation Army Trading Company Limited (SATCoL) deals with the collection and recycling of second-hand clothing donated by the general public and is engaged in publishing and the supply of Salvationist materials. When possible, both companies make a qualifying donation of part of their profits to The Salvation Army Trust. Where profits are retained, it is for working capital needs and capital for the long-term development of the business. A summary of the trading results of the subsidiary companies for the year ended 31 March 2025 is shown below. Audited accounts of the companies have been filed with the Registrar of Companies.

SAGIC
SATCoL
2025
Total
2024
Total
£000
£000
£000
£000
25,032
88,932
113,964
103,811
(23,229)
(53,674)
(76,903)
(66,904)
-
(3,739)
(3,739)
(3,299)
(701)
(33,986)
(34,687)
(32,970)
(186)
351
165
138
(24,116)
(91,048)
(115,164)
(103,035)
-
93
93
16
113
118
231
435
1,029
(1,905)
(876)
1,227
19
-
19
(56)
32
-
32
101
1,080
(1,905)
(825)
1,272
-
-
-
(1,266)
1,080
(1,905)
(825)
6		 SAGIC
SATCoL
2025
Total
2024
Total
£000
£000
£000
£000
25,032
88,932
113,964
103,811
(23,229)
(53,674)
(76,903)
(66,904)
-
(3,739)
(3,739)
(3,299)
(701)
(33,986)
(34,687)
(32,970)
(186)
351
165
138
(24,116)
(91,048)
(115,164)
(103,035)
-
93
93
16
113
118
231
435
1,029
(1,905)
(876)
1,227
19
-
19
(56)
32
-
32
101
1,080
(1,905)
(825)
1,272
-
-
-
(1,266)
1,080
(1,905)
(825)
6
Profit and loss account
Tradingincome
Cost of trading activities:
Cost of sales
Distribution costs
Operating costs
Other income/(costs)including taxation
Total cost of trading activities
Covid-19 grant income
Investmentincome
Net (loss)/profit
Realised gains/(losses) on investments
Unrealisedgains on investments
Net (expenditure)/income for the year
Donation to The Salvation Army Trust
Retained in subsidiary
2025
2024
SAGIC
SATCoL
Total
Total
£000
£000
£000
£000
Assets, liabilities, and funds
Assets 22,118
43,852
65,970
58,014
Liabilities (22,118)
(26,527)
(48,645)
(38,097)
Total funds -
17,325
17,325
19,917

The Salvation Army Trust Report and Financial Statements for the year ended 31 March 2025

98

8. CHARITABLE ACTIVITIES

8.
CHARITABLE ACTIVITIES
Direct Costs
Grants
Support
Costs
(Notes 9)
2025
Total
£000
£000
£000
£000
Church and evangelism programmes 51,636
-
17,529
69,165
Community programmes 48,754
-
22,770
71,524
International programmes 2,229
3,160
279
5,668
Training programmes 6,513
-
2,593
9,106
Youth and young people programmes 618
-
3,566
4,184
Grant to Salvation Army Social Work Trust -
26,263
-
26,263
109,750
29,423
46,737
185,910

The total cost is net of £5,075k reflecting inter-group trading (SATCol £2,190k and SAGIC £2,885k). Trading activity has correspondingly been reduced by £5,075k (see note 5).

31 March 2024 Charitable Activities

Church and evangelism programmes
Community programmes
International programmes
Training programmes
Youth and young people programmes
Grant to Salvation Army Social Work Trust		 Direct
Costs
Grants
Support
Costs
(Note 9)
2024
Total
£000
£000
£000
£000
51,411
-
13,005
64,416
47,448
-
16,894
64,342
2,115
6,583
208
8,906
5,767
-
1,924
7,691
461
-
2,642
3,103
-
29,652
-
29,652
107,202
36,235
34,673
178,110

Church and Evangelism Programmes comprise Christian worship, teaching, and promotion of the Christian message at corps, regional and national events.

Community Programmes are organised by our corps to meet the needs of their local communities. The programmes offered are available to all and include activities for children, young people, families, and older people as well as assistance for those in need.

International Programmes comprise support for the work of The Salvation Army worldwide. This includes grants paid to The Salvation Army International Trust and to overseas Salvation Army territories for projects to alleviate poverty in local communities.

Training Programmes represent the cost of William Booth College which trains people to become Salvation Army officers and provides learning and development opportunities for employees and officers.

Youth and Young People Programmes represent the cost of work within The Salvation Army for young people and adults aged 12-25 and other nationally organised programmes.

Grant to The Salvation Army Social Work Trust comprises grants payable to support the running of Salvation Army Life houses, care homes and other programmes and other costs incurred in supporting social programmes.

Support Costs represent centrally supplied services.

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99

9. SUPPORT COSTS

Finance
HR
IT
Property
Communication
Other
Legal &
Secretarial
2025
Total		 2024
Total
£000
£000
£000
£000
£000
£000
£000
£000		 £000
Fundraising 97
52
149
128
178
57
18
679		 504
Church and evangelism programmes 2,443
1,730
3,759
3,220
4,481
1,432
464
17,529		 13,005
Community programmes 3,180
2,212
4,891
4,190
5,831
1,863
603
22,770		 16,894
International programmes 40
21
61
53
73
23
8
279		 208
Training programmes 370
199
570
488
679
217
70
2,593		 1,924
Youth and young people programmes 509
274
783
671
934
298
97
3,566		 2,642
6,639
4,488
10,213
8,750
12,176
3,890
1,260
47,416		 35,177
Total 2024 6,062
3,752
9,649
4,907
6,267
3,253
1,287		 35,177

An analysis of governance costs included above is set out in Note 10 below.

Fundraising support costs of £679k (2024: £504k) are included within this note but not within the support costs column presented in Note 8, as these costs are not included within Charitable Activities.

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100

10. GOVERNANCE COSTS

a) Absorbed within support costs were the following governance costs:

2025 2024
£000 £000
External audit 194 155
Internal audit 610 602
Trustee indemnity insurance 40 35
Apportionment ofdirectors’time 187 173
1,031 965
b) Group auditor’s remuneration
2025 2024
£000 £000
Audit of charity - base fee 194 155
Audit of charity - first year audit transition fees 219 -
Audit ofsubsidiaries 74 63
Total audit 487 218
Audit related assurance services - 21
Non-audit services 263 179
Total fees 750 418

11. PERSONNEL

The average number of officers and employees was:

2025
Headcount
Number		 2025
Headcount
Number		 2024
Headcount
Number
(restated)
Trust
Number of officers 801 846
Numberofemployees 1,610 1,519
2,411 2,365
Subsidiaries 1,313 1,155
Total 3,724 3,520

The comparatives have been restated due to an error in the prior year calculation.

Trust
Subsidiaries
2025
Total
2024
Total
£000
£000
£000
£000
Personnel costs
Allowances and salaries 68,779
36,727
105,506
94,302
Social security costs 6,244
3,386
9,630
9,320
Pension fund contributions (current service) 5,967
2,527
8,494
7,462
80,990
42,640
123,630
111,084
Temporary agency staff costs 1,951
-
1,951
2,778

Redundancy costs

Redundancy costs relating to employees amounted to £227,346 (2024: £300,486). These costs are the result of staff restructuring. Redundancy costs are recognised once a decision to make a post redundant has been communicated to an individual or the workforce.

101

There are redundancy and termination payment liabilities of £nil for 2025 (2024: £nil).

Higher paid employees

The number of employees whose emoluments amounted to over £60,000 in the year was as follows:

2025
2024
Trust
Subsidiaries
Total
Total
No.
No.
No.
No.
£60,001 - £70,000 57
14
71
39
£70,001 - £80,000 29
7
36
24
£80,001 - £90,000 14
4
18
11
£90,001 - £100,000 1
4
5
6
£100,001 - £110,000 4
1
5
4
£110,001 - £120,000 4
2
6
6
£120,001 - £130,000 2
3
5
2
£130,001 - £140,000 -
1
1
2
£140,001 - £150,000 -
1
1
-
£170,001 - £180,000 -
-
-
2
£180,001 - £190,000 -
1
1
-
£220,001 - £230,000 -
-
-
1
111
38
149
97

Key management personnel

The key management personnel of the Trust are those persons having authority and responsibility for planning, directing, and controlling the activities of the Trust, directly or indirectly, including the directors of The Salvation Army Trustee Company as the Corporate Trustee of the Trust. The Trustee considers the key management personnel of the Trust to be the executive directors (officers and employees) of the Board. The total aggregate emoluments, including pension contributions and national insurance contributions, paid to key management personnel during the year was £1,731,179 (£187,349 was paid by Social Work Trust and £1,543,830 was paid by Salvation Army Trust) (2024: £1,445,473).

12. TRUSTEES

(a) Emoluments:

The directors of The Salvation Army Trustee Company comprise Salvation Army officers and other external directors with specialist expertise. All active Salvation Army officers receive an allowance based on length of service and, as ministers of religion, are provided with furnished accommodation and a motor vehicle. The allowances received by the officers serving as directors ranged from £19,641.90 to £27,916.75 per annum (2024: £19,377.96 to £25,471.57) and they did not receive any additional remuneration for their duties as directors.

Salvation Army officers who are members of SATCO have 13 (2024: 8) family members who are officers and are paid an allowance in accordance with The Salvation Army Act. The allowances received by these family members ranged from £8,153.47 - £26,804.35 per annum in 2024/25 (2024: £4,538.84 – £18,531.47)

The following members of SATCO and TOB have family members who are employed by The Salvation Army Trust in support roles, and their total remuneration is £182,073.11 (2024: £177,693.04). The amounts paid are in accordance with the normal scale rates for the roles they perform.

Trustee Close Family Position
Commissioner Paul Main Financial Accountant
Commissioner Paul Main Divisional Youth Specialist
Lieut-ColonelDavid Shakespeare Tutor in Retirement
MajorMikeLloyd-Jones Resource Coordinator
MitchMenagh Business andFacilities Manager
MitchMenagh Support Worker

102

(b) Expenses

No (2024: none) directors of The Salvation Army Trustee Company were reimbursed for travelling, accommodation or subsistence expenses, amounting to £0 (2024: £0).

13. PENSION AND SIMILAR COSTS

The Salvation Army Trust may make contributions to three pension or similar schemes in respect of its officers or staff:

Amounts charged in respect of pension fund contributions for the year are disclosed in Note 12 above.

(a) SALVATION ARMY OFFICERS PENSION FUND

The Salvation Army Officers Pension Fund (“the Fund”) was established by The Salvation Army Act 1963 under the legal name, The Salvation Army Officers Pension Fund. It is a registered charity and retirement benefits are not guaranteed and are paid at the discretion of the Board of the Fund. It is non-contributory and is funded by Salvation Army trusts (including The Salvation Army Trust and The Salvation Army Social Work Trust); however, there have been no payments made to the Fund during the current year. Officers that serve in the principal Trusts (The Salvation Army Trust and The Salvation Army Social Work Trust) may receive a retirement allowance from the Fund in the future, although, it is not possible to allocate the assets and constructive liabilities of the Fund between the Trusts. Therefore, whilst the Fund is not legally defined as a pension scheme, purely for the purposes of accounting, it is accounted for as a defined benefit pension scheme in each of the principle employers’ accounts.

The Salvation Army Officers Pension Fund was subject to a triennial actuarial review on 31 March 2022. This actuarial valuation indicated that the Fund was in surplus on the funding basis. As such, no additional contributions are currently required to fund a deficit in the Fund. Following this valuation, it was also agreed that regular contributions into the Fund would cease until the next valuation as at 31 March 2025.

The calculations for the FRS102 disclosures have been carried out by running full actuarial calculations as at 31 March 2025 and the disclosures are shown below.

The Fund is ordinarily funded by means of regular contributions to cover current retirement benefit accrual, with the rate of contributions determined at each triennial valuation. The funding method currently employed is the Attained Age Method which measures the increase in the funding target relating to future benefits expected to accrue to active Officers over the period to retirement or earlier leaving service. Additional contributions are made to cover any shortfalls that arise following each valuation. The Board of the Fund determine the level of contributions payable to it following agreement with the principal trusts of the Army and the advice of the fund actuary.

There have been no amendments to the Fund during the year, and no special events have occurred.

Obligations for the Salvation Army in respect of the Salvation Army Officers Pension Fund

Fair value of fund assets
Present value of funded obligations
Net overfunding in fund
Unrecognised assets
Net defined benefit asset		 31/03/2025
(£’000)
31/03/2024
(£’000)
240,454
258,768
(150,974)
(174,685)
89,480
84,083
(89,480)
(84,083)
-
-

103

The amounts recognised in the expenditure section of the Statement of Financial Activities are as follows:

Service cost
Administration expenses
Expense recognised in expenditure section of statement of
financial activities		 31/03/2025
(£’000)
31/03/2024
(£’000)
3,566
3,705
245
270
3,811
3,975

The net interest on net defined benefit liability item is broken down as follows:

Interest on obligation
Interest on assets
Net Interest on net defined benefit liability
Return on assets (not included in interest)
Actuarial gains on obligation
Change in asset ceiling value
Total amount recognised in actuarial gains/(losses)
Actual return on fund assets		 31/03/2025
(£’000)
31/03/2024
(£’000)
8,339
8,029
(12,459)
(12,412)
(4,120)
(4,383)
31/03/2025
(£’000)
31/03/2024
(£’000)
(21,415)
(13,011)
26,502
3,441
(1,276)
13,545
3,811
3,975
(8,956)
(600)

No contributions to the fund were paid by the Army over the year from 1 April 2024 to 31 March 2025.

No contributions to the fund are expected from the Army over the next year from 1 April 2025 to 31 March 2026.

Changes in the present value of the fund's defined benefit liability are as follows:

Opening defined benefit liability
Service cost
Benefits paid
Interest on obligation
Actuarial (gains) on fund liabilities
Closing defined benefit liability		 31/03/2025
(£’000)
31/03/2024
(£’000)
174,685
175,283
3,566
3,705
(9,114)
(8,891)
8,339
8,029
(26,502)
(3,441)
150,974
174,685

The weighted average duration of the liabilities of the Fund was 12 years as at 31 March 2024.

Changes in the fair value of fund assets are as follows:

Opening fair value of fund assets
Interest on assets
Return on assets (not included in interest)
Contributions by employer
Benefits paid
Administration expenses		 31/03/2025
(£’000)
31/03/2024
(£’000)
258,769
268,529
12,459
12,412
(21,415)
(13,011)
-
-
(9,114)
(8,891)
(245)
(270)
240,454
258,769

The major categories of fund assets as a percentage of the total are as follows:

31/03/2025 (%) 31/03/2024 (%)

30.4

30.5

Equities

104

Index linked bonds Cash

68.1 68.0 1.5 1.5

All of the fund's assets have a quoted market price in an active market. The fund does not hold any property or other assets used by the Army.

Principal actuarial assumptions used for the FRS 102 disclosures:

31/03/2025 (%) 31/03/2024 (%)
Discount rate at end of year 5.8 4.9
Discount rate at start of year 4.9 4.7
Inflation 3.05 3.5
Rate of increase in allowances 3.55 4.0

Mortality assumptions

The mortality assumptions are based on standard mortality tables which allow for future mortality improvements.

The assumptions are that an officer aged 65 will live on average until age 88 if they are male and until age 89 if female.

For an officer currently aged 55 the assumptions are that if they attain age 65, they will live on average until age 88 if they are male and until age 90 if female.

(b) SALVATION ARMY EMPLOYEES PENSION FUND

The Trust is a participating employer of the Salvation Army Employees' Pension Fund ("the Fund"), a defined benefit scheme.

A valuation of the Fund for the purposes of these disclosures was carried out at 31 March 2025 by an independent actuary. The major assumptions used by the actuary, together with those used in the previous year, were: -

Employee benefit obligations for the Salvation Army in respect of the Salvation Army Employees' Pension Fund

Fair value of fund assets
Present value of funded obligations
Net overfunding in fund
Unrecognised assets
Net defined benefit asset		 31/03/2025
(£’000)
31/03/2024
(£’000)
164,449
199,547
(111,685)
(148,777)
52,764
50,770
(52,764)
(50,770)
-
-

The amounts recognised in the expenditure section of the Statement of Financial Activities are as follows:

Service cost
Administration expenses
Net Interest on net defined benefit liability
Expense recognised in expenditure section of statement of
financial activities		 31/03/2025
(£’000)
31/03/2024
(£’000)
-
89
670
680
-
(9)
670
760

The net interest on net defined benefit liability item is broken down as follows:

Interest on obligation
Interest on assets
Net interest on net defined benefit liability		 31/03/2025
(£’000)
31/03/2024
(£’000)
6,409
6,789
(8,897)
(9,915)
(2,488)
(3,126)

The amounts recognised as actuarial gains/(losses) of the pension fund are as follows:

105

Return on assets (not included in interest)
Actuarial gains on obligation
Change in unrecognised assets (other than interest)
Total amount recognised in actuarial gains/(losses)
Actual return on fund assets		 31/03/2025
(£’000)
31/03/2024
(£’000)
(22,133)
(17,743)
22,309
(465)
494
18,680
670
472
(13,236)
(7,828)

The Army and the participating employers contributed £nil (2024: £288k) to the fund over the year from 1 April 2024 to 31 March 2025. Members of the fund contributed £nil (2024: £90k) to the fund over the same period.

No contributions to the fund are expected from the Army, the other participating employers or from members over the next year from 1 April 2025 to 31 March 2026.

Changes in the present value of the fund's defined benefit obligation are as follows:

Opening defined benefit obligation
Exclusion of DC AVCs
Current service cost
Contributions by members
Benefits paid
Interest on obligation
Actuarial (gains)/losses on fund liabilities
Closing defined benefit obligation		 31/03/2025
(£’000)
31/03/2024
(£’000)
148,777
147,530
(14,848)
-
-
89
-
90
(6,344)
(6,186)
6,409
6,789
(22,309)
465
111,685
148,777

The weighted average duration of the liabilities of the fund was 14 years as at 31 March 2025.

Changes in the fair value of fund assets are as follows:

Opening fair value of fund assets
Exclusion of DC AVCs
Interest on assets
Return on assets (not included in interest)
Contributions by employer
Contributions by members
Benefits paid
Administration expenses
Closing fair value of fund assets		 31/03/2025
(£’000)
31/03/2024
(£’000)
199,547
213,863
(14,848)
-
8,897
9,915
(22,133)
(17,743)
-
288
-
90
(6,344)
(6,186)
(670)
(680)
164,449
199,547

Due to the change in actuary in the year, the treatment of AVC’s in the fund assets and defined benefit obligations has changed from the prior year. As can be see above, the DC AVCs have been excluded from both the assets and defined benefit obligations in the current year whereas they were included in the prior year. The change in treatment has no impact on the overall net pension asset.

31/03/2025 (%) 31/03/2024 (%)
Equities gilts 75.5 46.8
Index linked bonds 23.6 43.6
Cash 0.9 2.2
AVC’s - 7.4

All of the fund's assets have a quoted market price in an active market. The fund holds no financial instruments issued by the Employers, nor holds any property or other assets used by the Army.

106

Principal actuarial assumptions used for the FRS 102 disclosures:

31/03/2025 (%) 31/03/2024 (%)
Discount rate at end of year 5.8 4.9
Discount rate at start of year 4.9 4.7
Inflation 3.0 3.5
Rate of increase in pensionable salaries 3.5 3.9
Rate of increase in deferred pensions – pre-2009 2.6 3.2
Rate of increase in deferred pensions – post 2009 2.5 2.5
Rate of increase in pensions in payment – LPI 5% 2.85 3.3
Rate of increase in pensions in payment – LPI 2.5% 2.0 2.3

Mortality assumptions

The mortality assumptions are based on standard mortality tables which allow for future mortality improvements.

The assumptions are that a member aged 65 will live on average until age 86 if they are male and until age 89 if female.

For a member currently aged 50 the assumptions are that if they attain age 65, they will live on average until age 87 if they are male and until age 90 if female.

14. INTANGIBLE FIXED ASSETS

Consolidated Goodwill Other Total
£000 £000 £000
Cost
Balance at 1 April 2024 435 769 1,204
Additions 307 160 467
Balance as at 31 March 2025 742 929 1,671
Accumulated depreciation
Balance at 1 April 2024 435 621 1,056
Charge for theyear 43 135 178
Balance as at 31 March 2025 478 756 1,234
Net book value at 31 March 2025 264 173 437
Net book value at 31 March 2024 - 148 148

Intangible fixed assets represent the goodwill arising on acquisition, by the Trust’s subsidiary company SATCoL, of the business operations and net assets of Kettering Textiles Limited. The goodwill is being amortised over 10 years. The Trust has no intangible fixed assets.

Other intangible assets in the Trust’s subsidiary SATCoL are represented by:

Patents and licences
Development costs		 2005
£000
2024
£000
628
625
301
144
929
769

107

15. PROPERTIES

(a) Consolidated

Consolidated
Freehold
Long
Leasehold
Short
Leasehold
Total		 Property
Schemes
In Progress
£000
£000
£000
£000		 £000
Cost
Balance at 1 April 2024 498,438
41,734
229
540,401		 10,455
Additions during the year 17,991
2,919
-
20,910		 5,139
Transfers from investment properties 2,475
120
-
2,595		 -
Transfers to investment properties (1,777)
(724)
-
(2,501)		 -
Schemes completed duringtheyear 9,062
-
-
9,062		 (9,062)
526,189
44,049
229
570,467		 6,532
Less: disposals (13,901)
(1,675)
-
(15,576)		 (2,600)
Balance as at 31 March 2025 512,288
42,374
229
554,891		 3,932
Accumulated depreciation
Balance at 1 April 2024 147,641
12,633
227
160,501		 -
Charge for the year 9,290
1,177
1
10,468		 -
Transfers to investment properties (844)
(288)
-
(1,132)		 -
Less: disposals (4,841)
(410)
-
(5,251)		 -
Balance as at 31 March 2025 151,246
13,112
228
164,586		 -
Net book value at 31 March 2025 361,042
29,262
1
390,305		 3,932
Net book value at 31 March 2024 350,797
29,101
2
379,900		 10,455

(b) Trust

Freehold
Long
Leasehold
Short
Leasehold
Total		 Property
Schemes
In Progress
£000
£000
£000
£000		 £000
Cost
Balance at 1 April 2024 493,427
37,164
229
530,820		 10,455
Additions during the year 17,637
2,818
-
20,455		 5,139
Transfers from investment properties 2,475
120
-
2,595		 -
Transfers to investment properties (1,777)
(724)
-
(2,501)		 -
Schemes completed duringtheyear 9,062
-
-
9,062		 (9,062)
520,824
39,378
229
560,431		 6,532
Less: disposals (13,901)
(1,675)
-
(15,576)		 (2,600)
Balance as at 31 March 2025 506,923
37,703
229
544,855		 3,932
Accumulated depreciation
Balance at 1 April 2024 147,196
11,596
227
159,019		 -
Charge for the year 9,128
863
1
9,992		 -
Transfers to investment properties (844)
(288)
-
(1,132)		 -
Less: disposals (4,841)
(410)
-
(5,251)		 -
Balance as at 31 March 2025 150,639
11,761
228
162,628		 -
Net book value at 31 March 2025 356,284
25,942
1
382,227		 3,932
Net book value at 31 March 2024 346,231
25,568
2
371,801		 10,455

Trust properties comprise primarily corps halls, divisional and Territorial Headquarters buildings and residential properties for active and retired officers.

Property Schemes are projects consisting of major repairs, refurbishment work, extensions which have been approved by Board together with an agreed funding package. They are predominantly of a capital nature and typically take

108

over a year to complete. The schemes in progress consist of schemes that the relevant property project manager has confirmed as being incomplete at the financial yearend.

16. MOTOR VEHICLES AND EQUIPMENT

(a) Consolidated

Motor
Vehicles		 Office
Equipment		 Total
£000 £000 £000
Cost
Balance at 1 April 2024 6,067 48,787 54,854
Additions 1,025 6,113 7,138
Disposals (38) (296) (334)
Balance as at 31 March 2025 7,054 54,604 61,658
Accumulated depreciation
Balance at 1 April 2024 1,417 26,949 28,366
Charge for the year 1,317 5,623 6,940
Disposals (12) (265) (277)
Balance as at 31 March 2025 2,722 32,307 35,029
Net book value at 31 March 2025 4,332 22,297 26,629
Net book value at 31 March 2024
rust		 4,650 21,838 26,488
Motor
Vehicles		 Office
Equipment		 Total
£000 £000 £000
Cost
Balance at 1 April 2024 1,001 12,240 13,241
Additions 69 2,075 2,144
Balance as at 31 March 2025 1,070 14,315 15,385
Accumulated depreciation
Balance at 1 April 2024 559 4,421 4,980
Charge for the year 167 2,534 2,701
Balance as at 31 March 2025 726 6,955 7,681
Net book value at 31 March 2025 344 7,360 7,704
Net book value at 31 March 2024 442 7,819 8,261

(b) Trust

109

17. FIXED ASSET INVESTMENTS

(a) Consolidated

Investment
Properties
Salvation Army
Common Investment
Funds
Unlisted
Investments
Subsidiaries
Listed
Investments
Total
Fund 1
Fund 2
£000
£000
£000
£000
£000
£000
Market value as at
1 April 2024		 71,050
6,713
244,114
10,598
1,545
334,020
Additions -
-
20,000
286
5,343
25,629
Transfers from properties 1,369
-
-
-
-
1,369
Gain/(loss) 10,406
(256)
(3,698)
(843)
50
5,659
Disposals (10,600)
-
-
-
(1,546)
(12,146)
Transfers to properties (2,595)
-
-
-
-
(2,595)
Market value at
31 March 2025		 69,630
6,457
260,416
10,041
5,392
351,936
Historical Cost at
31 March 2025		 10,322
2,963
126,700
10,523
3,263
153,771

(b) Trust

b) Trust
Investment
Properties
Salvation Army
Common Investment
Funds
Unlisted
Investments
Subsidiaries
Listed
Investments
Total
Fund 1
Fund 2
£000
£000
£000
£000
£000
£000
Market value as at
1 April 2024		 71,050
6,713
244,114
10,598
4,967
337,442
Additions -
-
20,000
286
-
20,286
Transfers from properties 1,369
-
-
-
-
1,369
Gain/(loss) 10,406
(256)
(3,698)
(843)
-
5,609
Disposals (10,600)
-
-
-
-
(10,600)
Transfers to properties (2,595)
-
-
-
-
(2,595)
Market value at
31 March 2025		 69,630
6,457
260,416
10,041
4,967
351,511
Historical cost at
31 March 2025		 10,322
2,963
126,700
10,523
4,967
155,475

The Group’s property portfolio is reviewed annually to identify investment properties, which are those properties held to earn income or for capital appreciation rather than to be used for its charitable purposes. Properties no longer used for charitable purposes but retained until market conditions allow their disposal are not treated as investment properties, provided disposal is intended within a three-year window.

After initial recognition, investment property is measured at its fair value. The fair value of the investment property is determined by members of staff with relevant experience and qualifications. For residential properties, the desktop valuation is based on comparable properties in the local area. The data is collected from property portal sites like Rightmove and Zoopla and supported by data of sold and completed properties from HM Land Registry. A valuation by an independent valuer was not performed.

The Salvation Army has a few properties that were previously used for mission but are now let to external tenants for at least 3 years and are classified as investment properties.

110

These properties were valued through a process of property inspection, market analysis, lease review and a valuation calculation using the investment/income method of valuation. If it was considered that the site has development value, then a residual valuation was undertaken to ascertain its impact on fair value. All valuations were prepared on the basis of market value as defined in the RICS Valuation - Global Standards.

Unlisted Investments represent a 20% holding in William Leech (Investments) Limited. It is not considered to be an associated company and is valued in both the Trust and Consolidated Balance Sheets at share of underlying net assets which equates to its fair value.

William Leech (Investments) Limited
Other		 2025
2024
£000
£000
10,038
10,596
2
2
10,040
10,598

Subsidiaries are accounted for at cost in the Trust Balance Sheet. The Consolidated Balance Sheet includes the subsidiaries’ own listed investments.

Common Investment Funds

The Salvation Army Common Investment Funds hold a wide range of investments. The principal categories of investment and the relevant percentages held at the year-end were as follows:

Fund 1 Fund 2
Cash 4% 3%
UK Equities 15% 13%
UK Property Funds 0% 0%
Overseas Investments 81% 84%

18. DEBTORS

Consolidated Consolidated Trust 2024
£000
Amounts due within one year 2025 2024 2025
£000 £000 £000
Connected Salvation Army Trusts and
companies		 1,614 799 407 663
Amounts owed by group undertakings - - 6,844 8,301
Taxation recoverable 1,444 1,223 1,388 202
Trade debtors 2,478 1,879 758 832
Prepayments and accrued income 93,219 80,633 88,620 76,077
Other debtors 10,242 11,940 903 2,555
108,997 96,474 98,920 88,630
2,578
-
91,208
Amounts due over one year
Sale of Reliance Bank valued at NPV 3,133 2,578 3,133
Connected Salvation Army Trusts and
companies		 565 - 565
112,695 99,052 102,618

The sale of Reliance Bank valued at NPV figure of £3,133k (2024: £2,578k) is the deferred consideration due in connection with the sale of shares in Reliance Bank in 2018/19 and which is receivable after more than one year. As the proceeds will be received over an extended period of time, the deferred consideration has been discounted to the net present value, and the increase in the debtor of £275k (2024: £66K reduction) is the financing credit recognised in the SOFA for the current year.

111

19. CREDITORS: amounts falling due within one year

Consolidated Consolidated Trust
Amounts due within one year 2025 2024 2025 2024
£000 £000 £000 £000
Bank loans 41 23 41 23
Amounts owed to Connected Salvation
Army Trusts		 14,149 57,740 14,149 57,740
Accruals and deferred income 18,429 17,615 5,415 6,461
Trade creditors 8,668 8,674 5,235 5,392
Other creditors 4,072 653 4,010 284
45,359 84,705 28,850 69,900

Included in Amounts owed to Connected Salvation Army Trusts last year was £35m bank deposit held on behalf of Social Work Trust.

20. CREDITORS: amounts falling due after one year

Consolidated Consolidated Consolidated Trust Trust
Amounts due within one year 2025 2024 2025 2024
£000 £000 £000 £000
Bank loans 252 309 252 309

There are 6 loans in total placed with Reliance Bank, the length of loans range from 15 years to 25 years, the secured loans to the trust incur interest at 1.5% above the Reliance Bank base rate.

Bank Loans

Consolidated Consolidated Consolidated Trust Trust 2024
£000
23
93
216
332
2025 2024 2025
£000 £000 £000
Repayable by instalments
Within one year 41 23 41
More than one year, less than five years 96 93 96
More than five years 156 216 156
293 332 293
Claims provision
Consolidated Trust
2025 2024 2025 2024
£000 £000 £000 £000
Balance brought forward 6,612 7,115 - -
Provision utilised (5,079) (5,910) - -
Provision released 1,086 742 - -
Additional provision 3,703 4,665 - -
-
6,322 6,612 - -

The above provisions wholly relate to activity from SAGIC, a wholly owned subsidiary of The Salvation Army Trust whose principal activity is transacting property insurance in the United Kingdom. SAGIC also provides home and contents insurance to officers, members and supporters of The Salvation Army as well as to the general public. As part of its insuring activity insurance claims are received and accounted for along claims handling expenses and settled throughout the year.

112

Deferred income

Consolidated Parent
2025 2025
£000 £000
Balance at 1 April 2024 5,262 -
Additions during the year 1,269 -
6,531 -
Released during the year -
(125)
Balance at 31 March 2025 6,406 -

£6.41m (2024: £5.26m) deferred income relates to SAGIC provision for unearned premiums.

21. ENDOWMENTS (Consolidated and Trust)

Balance
1 April 2024
£000
Income
£000
Expenditure
£000
Transfers
£000
Gains /
(losses)
£000
Balance
31 March
2025
£000
Permanent endowments
E.S. Brant 2,626
-
-
-
(123)
2,503
Sir James Reckitt Trust 945
-
-
-
(29)
916
W.J. Davis Trust 1,500
-
-
-
(65)
1,435
Other 1,601
-
-
-
(38)
1,563
6,672
-
-
-
(255)
6,417
Expendable endowments
William Leech Fund 10,616
286
-
-
(845)
**10,057 **
Total 17,288
286
-
-
(1,100)
16,474

The E.S. Brant Fund was formerly a separate Salvation Army Trust. Its purpose is evangelical work.

The Sir James Reckitt Trust was set up in 1916 for the benefit of the work of The Salvation Army in Hull. By administrative decision, the income is allocated as to 7/8ths for corps purposes and 1/8th for Men’s Social Work.

The W.J. Davis Trust was set up in 1991 to support the work of the Midnight Patrol and the annual income is transferred to the Social Trust to fund this work.

The William Leech Fund was initially set up in 1955 with annual donations thereafter. It is represented by a 20% holding of shares in William Leech (Investments) Limited, with the other shares held equally by four other Christian charities.

Comparative
Permanent endowments
E.S. Brant
Sir James Reckitt Trust
W.J. Davis Trust
Other
Expendable endowments
William Leech Fund
Total		 Balance
1 April 2023
Income
Expenditure
Transfers
Gains /
(losses)
Balance
31 March
2024
£000
£000
£000
£000
£000
£000
2,183
-
-
-
443
2,626
841
-
-
-
104
945
1,265
-
-
-
235
1,500
1,464
-
-
-
137
1,601
5,753
-
-
-
919
6,672
9,485
271
-
-
860
10,616
15,238
271
-
-
1,779
17,288

113

22. RESTRICTED PROPERTY FUND (Consolidated and Trust)

Funding of properties for charitable purposes

Balance
1 April 2024
£000
Income
£000
Expenditure
£000
Transfers
£000
Gains /
(losses)
£000
Balance
31 March
2025
£000
Consolidated and Trust 352,212
5,255
(14,016)
23,623
-
367,074
Comparative
Consolidated and Trust		 Balance
1 April
2023
Income
Expenditure
Transfers
Gains /
(Losses)
Balance
31 March
2024
£000
£000
£000
£000
£000
£000
343,786
12,696
(25,411)
21,141
-
352,212

23. OTHER RESTRICTED FUNDS (Consolidated and Trust)

Balance
1 April 2024
£000
Income
£000
Expenditure
£000
Transfers
£000
Gains /
(losses)
£000
Balance
31 March
2025
£000		 Balance
1 April 2024
£000
Income
£000
Expenditure
£000
Transfers
£000
Gains /
(losses)
£000
Balance
31 March
2025
£000
Corps funds 55,368
46,382
(44,925)
(815)
-
56,010
Legacy reserves 89,658
16,571
(10,170)
-
-
96,059
Trust funds 2,478
55
(291)
(20)
(64)
2,158
Specific donations 13,149
3,372
(2,117)
157
-
14,561
Consolidated and Trust 160,653
66,380
(57,503)
(678)
(64)
168,788
Comparative
Corps funds
Legacy reserves
Trust funds
Specific donations
Consolidated and Trust		 Balance
1 April 2023
Income
Expenditure
Transfers
Gains /
(Losses)
Balance
31 March
2024
£000
£000
£000
£000
£000
£000
53,660
44,831
(40,241)
(2,882)
-
55,368
84,466
5,920
(728)
-
-
89,658
2,335
27
(355)
-
471
2,478
14,086
2,929
(5,697)
1,831
-
13,149
154,547
53,707
(47,021)
(1,051)
471
160,653

24. UNRESTRICTED FUNDS (Consolidated and Trust)

Designated funds (i)
General reserve (ii)
Consolidated		 2025
2024
£000
£000
290,280
268,414
70,257
102,218
360,537
370,632

The consolidated unrestricted funds include general reserves (which includes non-charitable trading funds) and designated funds. General reserves are utilised to fund the day-to-day needs of The Salvation Army. These were £70m as at 31 March 2025 (2024: £102m). The designated funds are unrestricted but set aside by the directors for specific purposes, £290m (2024: £268m).

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Balance
1 April 2024
£000
Income
£000
Expenditure
£000
Transfers
£000
Gains /
(losses)
£000
Balance
31 March
2025
£000
Property purposes 61,422
6
(495)
29,484
-
90,417
Investment property
Unrealised gains		 69,708
-
-
-
10,406
80,114

Other investments
Unrealised gains		 108,534
-
-
-
(3,907)
104,627
Divisional headquarters
Reserves		 6,088
309
(471)
80
-
6,006
Other 22,662
-
(1,007)
(12,539)
-
9,116
-
Designated funds (i) 268,414
315
(1,973)
17,025
6,499
290,280
General reserve (ii) 102,218
266,061
(258,376)
(39,970)
324
70,257
Consolidated 370,632
266,376
(260,349)
(22,945)
6,823
360,537

£24m transfers from unrestricted to restricted relates to property projects. Whist some projects are funded by restricted sources such as legacies, most come from the designated property reserves. With several hundred projects ongoing, the £24m represents a net inflow of funding into projects compared to an outflow (sales projects) during the year.

(i) Designated funds

The Unrestricted Funds of The Salvation Army include the following designated reserves which have been set aside by the directors for specific purposes. Designated funds are kept under review by SATCO to ensure their purpose remains in the medium term.

(ii) General reserve

This is required to fund the day-to-day needs of The Salvation Army.

Comparative

Comparative
2024 2023
£000 £000
Designated funds (i) 268,414 236,728
General reserve (ii) 102,218 103,076
Consolidated 370,632 339,804

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Property purposes
Investment property unrealised
gains
Other investments unrealised
gains
Divisional headquarters reserves
Other
Designated funds (i)
General reserve (ii)
Consolidated		 Balance
1 April 2023
Income
Expenditure
Transfers
Gains /
(Losses)
Balance
31 March
2024
£000
£000
£000
£000
£000
£000
58,342
1,517
(1,414)
2,977
-
61,422
70,297
-
-
-
(589)
69,708
81,322
-
-
(1)
27,213
108,534
5,879
228
(225)
206
-
6,088
20,888
102
(2,048)
3,720
-
22,662
236,728
1,847
(3,687)
6,902
26,624
268,414
103,076
258,797
(232,764)
(26,992)
101
102,218
339,804
260,644
(236,451)
(20,090)
26,725
370,632

25. ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS

Fund Balances at 31 March 2025 are represented by:

Endowment
Funds
Restricted Funds
Unrestricted
Funds
Total
Funds
Property
Other
£000
£000
£000
£000
£000
Intangible assets -
-
-
437
437
Fixed assets -
367,074
-
420,866
53,792
Investments 16,474
-
112,778
351,936
222,684
Current assets -
-
56,010
191,567
135,557
Current liabilities -
-
-
(45,359)
(45,359)
Long-term liabilities -
-
-
(6,574)
(6,574)
Total Net Assets 16,474
367,074
168,788
360,537
912,873

Fund Balances at 31 March 2024 are represented by:

Endowment
Funds		 Restricted
Property		 Funds
Other		 Unrestricted
Funds		 Total
Funds
£000 £000 £000 £000 £000
Intangible assets - - - 148 148
Fixed assets - 352,212 - 64,631 416,843
Investments 17,288 - 102,346 214,386 334,020
Current assets - - 58,307 183,093 241,400
Current liabilities - - - (84,705) (84,705)
Long-term liabilities - - - (6,921) (6,921)
Total net assets 17,288 352,212 160,653 370,632 900,785

26. CAPITAL COMMITMENTS

The directors are continuing the process of refurbishing and developing Salvation Army properties. At the Balance Sheet date, capital commitments both contracted for, and board approved not yet contracted for entered by The Salvation Army Trust in respect of property capital schemes amounted to £3.1m (2024: £7.3m).

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27. OPERATING LEASE COMMITMENTS

As at 31 March 2025, the total commitments under non-cancellable operating leases on vehicles, equipment, land, and buildings, are as follows:

2025 2024
£000 £000
Expiring within 1 year 9,814 7,050
Expiring between 2 and 5 years 26,138 17,249
Expiring in over 5 years 6,324 5,401
42,276 29,700

Lease payments of £11,690k (2024: £9,917k) were charged to the Consolidated Statement of Financial Activities during the year.

28. OPERATING LEASE- CONTRACTED INCOME

As at 31 March 2025, the total contracted income under non-cancellable operating leases are as follows:

Amounts due within one year 2025 2024
£000 £000
Expiring within 1 year 471 496
Expiring between 2 and 5 years 835 394
Expiring in over 5 years 26 13
1,332 903

Lease income of £5,105k (2024: £7,211k) was recognised in the Consolidated Statement of Financial Activities during the year.

29. RELATED PARTY TRANSACTIONS

The Salvation Army Social Work Trust (registration number 215174) is a linked charity of the Salvation Army Trust, both trusts together representing the work of The Salvation Army across the UK.

The Salvation Army Trust supports the work of other connected Salvation Army trusts through the payment of grants and these are set out in Note 8. Grants of £3.2 million were paid to The Salvation Army International Trust and overseas Salvation Army territories (2024: £2.4 million) and a grant of £26.3 million was paid to The Salvation Army Social Work Trust (2024: £29.7 million). There was no balance of grants payable/receivable between the Trusts at the year-end (2024: £nil).

The Salvation Army Trust gave a loan of £565K to Salvation Army Homes a connected party with the Salvation Army Social Work Trust group.

An overhead recharge of £11.8m (2024: £10.8m) was charged to The Salvation Army Social Work Trust during the year, representing that Trust’s share of central overhead costs, specific to The Salvation Army Social Work Trust which were incurred by The Salvation Army Trust. The full amount of the overhead recharge of, £11.8m (2024: £10.8m) was outstanding at year end. In addition, recharges of £76k (2024: £105k) were charged to The Salvation Army Social Work Trust for hire of rooms at corps premises.

The Salvation Army General Insurance Corporation Ltd (SAGIC) (registered no 101071) provided insurance to the value of £2.9m (2024: £3.6m). SAGIC also provided £1.2m to the Social Work Trust, a connected party (2024: £1.1m).

The Salvation Army Trading Company Ltd (registered no 02605817) exits as the trading arm of the Salvation Army Trust. It is 100% owned subsidiary. Its primary purpose is to undertake retail sales of second-hand goods i.e., the reuse and recycling of donated clothing and other household items through 256 charity shops and donation centres

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nationwide. It also supports the SP&S Division which accommodates two areas in turn - SP&S Services and SP&S Music. These work-streams focus on supplying The Salvation Army in the UK and internationally, as well as market-leading publications, recordings, and streaming services. During the year, The Salvation Army Trust received £nil in Gift Aid (2024: £1.3m), other receipts included £64k (2024: £390k) relating to donations and other income from SATCoL. The Salvation Army Trusts made £1.1m (2024: £1.4m) of purchases from SATCoL. These purchases comprised purchased literature (periodicals) of £819k (2024: £702k), uniforms of £121k (2024: £126k) and other purchases of £160k (2024: £572k) of which £57k (2024: £345k) was outstanding at year end. In addition, The Salvation Army Trust received £10.2m (2024: £7.8m) of retail gift aid from SATCoL and was recharged £7.6m (2024: £nil) by SATCoL in the year. Included in amounts owed by group undertakings in Note 18 is £6.8m (2024: £8.3m) due from SATCoL at year end.

The Salvation Army International Trust (registration number 1000566) exists to further the work of The Salvation Army and of its International Headquarters (IHQ). The operation of IHQ is therefore an integral part of the work of the Trust. IHQ is responsible for coordinating the international work and overseeing strategy. The Salvation Army is, for administrative purposes, divided into autonomous territories (generally by region or country). Each territory is governed, through local registration(s), in accordance with the applicable local laws, and the Trust works with and through these separate legal entities. However, The Salvation Army remains under the oversight, direction, and control of the General of The Salvation Army, as set out in greater detail in The Salvation Army Act 1980. The work of The Salvation Army in the United Kingdom and the Republic of Ireland is directed by the United Kingdom and Ireland Territory, with resources provided through trusts administered by The Salvation Army Trustee Company. The two principal trusts of this territory are The Salvation Army Trust and The Salvation Army Social Work Trust.

The Salvation Army Trust uses the banking services of Reliance Bank Limited, which is a subsidiary of The Salvation Army International Trust. At the year-end, The Salvation Army Trust held balances of £41.0 million with Reliance Bank (2024: £95.0 million). Interest was earned on deposit balances on a normal commercial basis. Included in accrued income (Note 18) is an amount of £3,133k (2024: £2,578k) which is the deferred consideration due in connection with the sale of shares in Reliance Bank in 2018/19 and which is receivable after more than one year.

Trustee Expenses - £nil for both 2024 and 2025 (see note 10).

Details of the remuneration and expenses paid to the Key Management Personnel and their close families are included in note 11.

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30. RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASH (OUTFLOW)/INFLOW FROM OPERATING ACTIVITIES

Net movement in funds
(Gains) on investments
Depreciation: Properties
Property schemes in progress write-off
Depreciation: Motor vehicles and equipment
Amortisation of goodwill
Gain on disposal of properties
Investment income
Decrease in stocks
(Increase) in debtors
(Decrease)/increase in creditors
(Decrease) in provisions
Net cash (outflow)/inflow from operating activities		 2025
2024
£000
£000
12,088
47,410
(5,659)
(28,975)
10,468
8,565
2,600
12,494
6,940
4,760
178
148
(22,631)
(18,338)
(9,138)
(12,529)
382
111
(13,643)
(22,711)
(39,364)
44,478
(290)
(419)
(70,157)
(12,416)
(58,069)
34,994

119

31. COMPARATIVE STATEMENT OF FINANCIAL ACTIVITY

As required by FRS 102, the SOFA set out below is the full analysis for the 2024 comparative.

INCOME AND ENDOWMENTS FROM
Donations, legacies and grants
Legacies
Donations — Public
Donations — Members
Grants
Trading activities
Investments
Other
Gain on disposal of property
Other income
Total income
EXPENDITURE
Raising funds
Costs of raising donations, legacies,
and grants
Costs of trading activities
Charitable activities
Church and evangelism
programmes
Community programmes
International programmes
Training programmes
Youth and young people
programmes
Grant to the Salvation Army
Social Work Trust
Financing costs
Total expenditure
Gains on investments
Net Income/(expenditure)
Transfer between funds
NET MOVEMENT IN FUNDS
Fund balances brought forward
Fund balances carried forward at
31 March 2024		 Endowment
Restricted
Unrestricted
2024
£000
£000
£000
£000
-
12,189
72,139
84,328
-
10,807
62,614
73,421
-
17,521
161
17,682
271
3,825
108
4,204
-
13,448
99,239
112,687
-
652
11,877
12,529
-
3,832
14,506
18,338
-
4,129
-
4,129
271
66,403
260,644
327,318
-
62
19,685
19,747
-
7,511
103,467
110,978
-
7,573
123,152
130,725
-
24,348
40,068
64,416
-
35,287
29,055
64,342
-
5,206
3,700
8,906
-
18
7,673
7,691
-
-
3,103
3,103
-
-
29,652
29,652
-
64,859
113,251
178,110
-
-
48
48
-
-
48
48
-
72,432
236,451
308,883
1,779
471
26,725
28,975
2,050
(5,558)
50,918
47,410
-
20,090
(20,090)
-
2,050
14,532
30,828
47,410

15,238
498,333
339,804
853,375
17,288
512,865
370,632
900,785

120