OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2021-09-30-accounts

Executive and Advisors
Strategic Report
Report of the Board of Directors
20 Report of the Independent
Auditor
23 Statement ofComprehensive
income
Statement of Financial Position
25 Statement of Changes in Reserves
26 Statement of Cash Flows
Notes to the Finandal Statements

Risk MItigation MItigation
Inability to effectively engage with our customers ~ Engagement
Strategy
in place with
delivery
and/or deliver good quality services or manage plan
customer expectations resulting in poor ~ Customer
Panel review snd relsunch
customer satisfaction and increased number of ~ Communications
Strategy
in place
but being
customer complaints upheld further developed
with delivery
plan
including
customer
engagement
~ ETE KPI in place
~ Self-assessment
against Ombudsman
Code
completed
and circulated to Board
~ New Complaints
and Compensation
Policies
in place and rolled out to sll staff.
~ Board and ETReport on Complaints revised
to include better analysis
and themes
~ Complaint
co-ordinator
role established
~ Board members
on Panel hearings
~ All staff trained
in customer
services
~ Acuity Satisfaction surveys
in place
~ Customer Satisfaction
improvement
plan in
place
~ Procurement
snd outsourcing
of Repairs
service to MCP
Failure to manage all aspects of the remediation ~ Project Board in place
ofour Childa ra Street development. ~ Legal advisor secured.
~ Board swayday
session to provide
overview
of risks with regular updates as required
o Communications
Plan
in plaoe

Risk Mitigation
Failure to comply with required Health & H8S consultant
secured
Safety and Safeguarding H&S Policy 8 prooedure
reviewed,
and
staff
policies/legislation. briefed.
Pennington's
Report and Road map to
improve compliance
management
has
been
delivered
during 2020-2t
Review emerging
guidance
on building
safety
and fire regulation
from Hackitt Review,
MCHLG and Regulator
Compliance
Policies reviewed
and in place
Compliance
Manager and Complianoe
officer
in place reducing
relianoe
on external
consultants
and improving
knowledge
transfer
Expand staff knowledge
and skillset
in
compliance.
Reporting
governance
in place with
performance
reported
in Board, Audit &
Risk
Committee
and ET
Single source data management
system-
C365 in place
Safeguarding
policies and prooedures
in place
Established
liaison with Local Authority
Safeguarding
teams
Interne!
Staft' and Volunteers
DBSChecked.
Staff trained
in Safeguarding
procedures
Safeguarding
forum established
Failure to recruit and retain good quality recruiter
in post
people in some areas ofthe organisation in Recruitment
and selection
policy
in place
a market where strong candidates are in All managers
trained
in recruitment
short supply. Improved
induction process in place
Wellbeing
policies and procedures
in place
Salary benchrnarking
complete and new pay
policy implemented
Enhanced
menu ofbenefits
Exit interviews
being carried out by HR
consultant
Staff retention
plan completed
and reviewed
by Remuneration
Committee
Staff Engagement
survey to be carried
out
regularly - Last completed
July 2021

Median
indicator 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21
BM328
Banc bnI ark
Regulatory
metrics:
Reinvestment
f(
0.29 0.24
hlsw supply delivered
(social housing) %
2.6 0.9
New supply delivered
(non-social
housing)
Gearing % 18 16 16 18 20
E9I7OA llllRI interest
cover %
266 305 187 202 -114 -195 356.4
Headline social
housing cost per unit 6.637 6,363 7,159 7,1'IB 8,7e8 8,997 4,890
8
Operating
margin
(social housing 16.7 16.5 7.4 5.9 20
lettings) %
Operas ng margin
(overall) %
15.9 11.3 7.8 0.4 20
Return on capita
employed
%
I 195 1.79 1.48 0.89 0.74 0.04 2.7

A company
limited
A company
limited
by guarantee having
n
o share c apital)
Local key cost snd
performance
metrics:
Financial
and
overheads
Oveihead
as %
turnover
16 17.5 19.1 24.0 23.5 26 2 16.75
Housing
mana
ament
Cost per property 2,725 2,760 3,417 3,967 3,364 4,008 1,145
Asset management
Cost per properly of
major works/cycllca! 831 946 838 2,582 2,268
maintenance
Cost per properly of
responsive
repairs
1,897 1,613 1,539 1,130 1,256
and void works
Invest in our people
Stsff turnover Not
Available
29.4 50 52.5 29.70 hlot
measured

SUSAN KANE JOANNE NORRIS ZAIBA QURESHI
Chair Vice-chair Company S
tery

2021
Revenue
Reserve
Endowment
Reserve
Total
Note E E
At the beginning ofthe year 14,582,216 466,377 15,068,593
Surplus
I (deficit)
Comprehensive
from Statement
of
income for the year
(1,119,782) (1,1'l9,782)
At the end ofthe year 20 13,462,434 486,377 13,948,811
2020
Revenue
Reserve
Endowment
Reserve
Total
8
At the beginning ofthe year 14,683,356 486,377 15,169,733
Surplus from Statement
ofComprehensive
Income for the year
(101,140) (101,140)
Transfer between reserves
At the end ofthe year 14,582,216 486,377 15,068,593

2021 2020
Note
Net cash generated
from
operating
activities
25 (1,770,075) 1,375,956
Cash flaw from Investing
Activities
Purchase
ofhousing
properties
(1,194,471) (1,581,457)
Interest received 22,894 27,720
Sale of property
Purchase
ofother property,
&equipment
plant (15,042)
Net cash generated/(used)
investing
activities
in (1,186,619) (1.553,737)
Cash flow from Financing
activities
Repayment
ofhorrowings
4,419,310
Grant funding
Interest paid (359,288) (458,955)
Net cash used in financing
activities
(359,288) 3,960,355
Net change
in cash and cash
equivalents
(3,315,982) 3,782,574
Cash and cash equivalents at:
Beginning ofthe year 6,729,719 2,947,145
End ofthe year 14 3,413,736 6,729,719

Property,
pla
nt 4equi
External
pment
-
Housing properties
(c
ontinued)
Components tdentNed within housing properties:
Roof and Structure 100years
Windows
and
doors 30years
Kitchens 20 years
Bathrooms 30years
Heating 15years
Mechanical
and electrical
40 years
Lifts 25 years

R)P~ R)P~ R)P~ R)P~ an
~O
Pl
Slotc cdSt
CO
aotdt cd cd cd tt
g
OC dr O
CC
Cd
Cd
cb
cn
cn
CO
ID
a
r
lg
tc
tc
ta
CO
CO
co
r
cd ta
Cd N
O O
55~5%99
~O Cal
ad
Io
Sl
Y
3
0
IEI 4I cal
lll
r ln
ln
etna
Oar
t grdl
CdSl g
sl g5f
CC8
cn
I
0
Z
cala
cal
F CO
co
CQ
ta
t
lg
I 'lt
In
Pa
ad g
I
ad
an
os%
tc
c
I
a
Pt
Ql
a
dl
Sl cn
Q
dr
cD
lndt
dl r
a
a
I
cct
ln
r
ro
N
dlNari r
a
a o tc
Vl
cd
ml
gx
rll Cd a
IC
E ICI,C
a
g
&0
C
dl
S
Ct'0
SlSe R.
5 '8
% E
D
O~
S
0 e
0Za
0
ClS
Cl
T7
'8
E e
Egp
SIYS
CO
40
:cj
PE ah
Sl'g 3
eges
0 'E
e
0
E
I
e0
E
j[3
a82
38
0 a-
Pdu
I
0
P
-48
Igc
3 a.5
Eg ~S
3'R
e
Bm(ko
KK4
ee
0
K4
I5 0
I e

None ofthe Board of Directors or members Directors or members received any emoluments. There were no related
transactions requiring disdosure.
2021 2020
Remuneration
payable to key
personnel
(including
benefits
management
in Rind)
S66,869 326,157
Ernp!oyera pension
contributions
30,146 25,667
Employers
national
insurance
43,328 38,398
439,142 390,222
Highest
paid
executive
The highest paid executive: 108,418 104,383
Pension contributions 12,392 10,950
120,810 115,333

The average number ofemployees ofemployees ofHousing for Women
(based on a standard working week of 37'A hours for 2021 2020
Support Staff and 35 hours for ell other):
Housing
snd
support staff 30 28
Administration staff 18 14
Maintenance staff 10 5
47

Staff costs for the above employees: the above employees: 2021
f
2020
Wages and salaries 2,236,107 1,745,079
Social security costs 228,307 185.483
Other pension costs 129,061 107,688
2,593,475 2,038,25G
lnduded
within
wages and salaries are redundancy costs ofF Nil (2D20: F Nil).
Employee information (corrgnusd)
Salary banding for all employees
earning
over E60,000, including
salaries, bonuses and p
contributions
paid by employer. 2020figures have
been restated to include employer pensi
contributions.
2021 2020
Number Number
than E60,000 but not more than E70.000
than E70,000 but not more than E80,000
e than E80,000 but not more than E90,000
than F90,000 but not more than E10D,OOG
e than f100,00 but not mors than E11D,GOD
e than E110,00 but not more than F120,000
e than E120,00 but not more than f130,00G
7 3

Interest and Sn anc ing c osts
2021 2020
f
Interest payable on bank loans 359,288 456,955
359,285 458,955
(A company limital by gaaraata (A company limital by gaaraata (A company limital by gaaraata (A company limital by gaaraata a
having aa sha
re capital )
NOTES TOTHE FINANCIAL STATEMENTS
B. Surplus for the year
2021 2020
The operating surplus ls amved at after
chargtng/(crediting):
Depreciation
of
housing properties 906,977 888,915
Depreciation
of
other tangible
fixed assets
36,278 55,048
Amortisation
of
government grants (497,785) (497,785)
Operating
lease
rentals:
Land and buildings 198,191 198,191
Auditors'
remuneration
(exduding
VAT):
Audit fess 19,125 16,667
In respect of other services
9. Property,
plant
and equipment
Property
Housing
Properties
equipment,
fixtures
and
commercial
Leasehold
premises
equipment
furniture
Total
premises
6
Cost
At 1 October 2020 82,219,872 'l71, 173 136,010 347,836 82,874,891
Additions 'l,194,471 15,042 1,209.513
Transfer to investment
properties
(126,637) (126,637)
Disposals (79,369) (79,369)
At 30September 2021 83,28T,706 91,804 136,010 362,878 83,878,399
Depreciation
At 1 October 2020 13,169,341 79,610 132,588 239,849 13,621,388
Charge for year 906,977 134 36,144 943,255
Transfer to Investment
Properties
(27,811) (27,811)
Disposals
At 30September 2021 14,048,507 79,744 132,588 275,993 14,536,832
Net book value
At 30September 2021 69,239,199 12,060 3,422 86,885 69,341,566
At 30September 2020 69,050,531 91,563 3,422 107,987 69,253,503

2021 2020
Freehold
land and buildings
63,286,492 63,056,194
Long leasehold
land and
buildings 6,489,677 5.442,656
Short leasehold
land and
buildings 483,069 551,382
69,239,238 69,050,532
10. Investment
properties
At 1 October 2020
Transfer from property, plant and equipment 98,826
Net gain on revaluation 771,174
At 30 September 2021 870,000
11. Investments
As at 1 October 2020 14,396
Fair value adjustment (8,936)
Market value at 30September 2021 5,480
12. Debtors
2021 2020
Amounts
receivable
within one year
Arrears ofrent and
Less: provision
for
service charges
bad and doubtful
debat 793,882
~242 545
544,334
~299776
551,837 263,558
Prepaym ants and accrued income 303,313 269,950
Other debtors 353912 697552
1,209,062 1,221,380

2021 2020
E E
Cash held on current account or in hand 3,192,256 6,508,308
The Charities
Ofgcial Investment
Deposit Fund 221,438 221,411
3,413,724 6,729,719
14. Creditors —amounts falling due withm one year
2021 2020
Note f.
Amounts falling due within one year:
Loan instalrnenh
repayable
within
12 months 16 708,448 687,653
Deferred government grant income 17 497,786 497,785
Trade creditors 84,179 55,607
Rent and service charges received in advance 405,518 383,441
Disposal proceeds fund 18
Other creditors 95,053 90,247
Taxation and social security 51,878
Accruals and deferred income 1,323,354 1,420,878
3,114,337 3,167,487
16. Creditors - amounts falling due after more than one year
Note 2021 2020
E E
Housing loans 16 19,879,652 20,588,301
Deferred government grant income 17 36,696,812 37,194,597
Other deferred
grant
income 1,200,000 'l,200,000
57,776,664 58,982,898

2021 2020
E
Due within one year 708,448 667,553
Due after more than one year:
One to two years 749,773 708,448
Two to five years 2,533,498 2,387,718
Five or more years 16,696,682 17,492,135
19,879,85S 20,588,301
20,588,301 21.255,954
17. Deferred government grant income
2021 2020
E E
Grant received
At 1 October 49,724,243 49,724,243
Grant received during the year
At 30September 49,724,243 49,724,243
Grant amortlsed
At 1 October 12,031,863 11,534,078
Amortised
to income
in the year 497,785 497,785
At 30September 12,529,648 12,031,863
Carrying
amount
Amounts
to be released
within one year 497,785 497,785
Amounts
to be released
in more then one year 36,696,812 37,194,597
S7,194,597 37,692,362

2021 2020
f f
Govemrnent
grant previously
amortised to income 12,529,843 12,031,868
Government
grant included
in defened income 37,1$4,597
Total government
grant
received 49,724,240 49,724,240
In addition to the deferred
grants, Housing for
funding
off8.74m awarded
to other registered
Women has acquired
properties
providers
ofsocial housing.
which had grant
18.Disposal proceeds fund
2021f 2020
Balance at 1 October 2020
Interest
in year
Repaid
in year
Balance at 30September 2021
. Permanentsent Arnds
The reserves ofHousing for Women include the following endowment
funds of
which Housing for
Women is the trustee:
Investment
Balance income Balance
1 October transfers
from
30September
Revenue
2020f reserve
f
2021f
Mary Curzon Charity 466,377 486,377
486,377 488,377

Fund bala nces at 30Septe mber
are repre
sented
by:
2021 2020
Unrestricted Endowment Total Unrestricted Endowment Total
E E E E E
Property,
plant
and equi pment
69,341,603 69,341,603 69,253,503 89,253,503
Invesbnent
property
870,000 870,000
Investments 5,460 5,460 14,396 14.398
Current assets 4,136,409 486,377 4,822,786 7,464,702 486,377 7,951,079
Current
liabilities
(3,114,337) (3,114,337) (3,167,487) (3,167,487)
Creditors-
amounts
falling
due after more
(57,776,664) (57,776,664) (58,982,898) (58,982,898)
than one year
13,462,471 486,377 13,848,848 14,582,216 486,377 15,068,593

2021 2020
Property Property
K E
Within one year 173,697 180,959
Between two and ttve years 438,507 524,063
After five years 231,263 352,387
843,467 1,037,409

2021 2020
No No
Genera! needs housing 857 857
Supported housing 66 57
913 914
25. Notes to lhe statement ofc ash f lows
Note 2921 2020
f
Operating
surplus for the year
28,991 550,623
Exceptional
item - uninsured
losses
(1,582,652) (220,528)
Ad]ustments
for non-caah
items
Depreciation
oftangible fixed assets
943,255 943,963
Amortisation
ofgrants
(497,786) (497,785)
Loss on disposal
of components
assets
and other fixed 88,395 32,772
Non-cash
accrual s/prepayments
(168,529) 665,315
Movement
in working
capital
(Decrease)/increase
in debtors
193,530 (554,569)
(Increase)/decrease
in creditors
(664,288) (436,165)
Net cash generated
from operating
activities (1,776,075) 1,375,956
26. Exceptional
item
2021f 2020
f
Uninsured
Losses
1,582,662 220,256

The carrying
values of Housing
The carrying
values of Housing
The carrying
values of Housing
for Women's for Women's financial assets and liabilities are
summaries by category below:
2021f 2020f
F inane fat assets
Measured at undiscounted amounts receivable
Cash and cash equivalents 3,413,724 6,729,719
Gross debtors 793,882 544,334
Other debtors 363,912 697,852
Measured at fair value through profit and loss
Investments 6,460 14,396
Financial liabilities
Measured at arnortised
cost
Loans repayable 20,688,300 21,255,954
Measured at undiscounted amounts payable
Trade and other creditors 179,232 145,854

2021 2020
E E
Fair value gains and losses on investments (8,938)
Interest income and expense
Total interest income for financial assets at amortised cost 22,894 27,722
Total interest expense for financial
cost
liabilities at arnortised 359,288 458,955