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2025-03-31-accounts

FTSI Trustees’ Annual Report And Unaudited Financial Statements

for the period ended 31st March 2025

Charity Number: 1205406

Administrative Details

Charity Name: Facial Therapy Specialists International (FTSI) Charity Number: 1205406

Legal form: Charitable Incorporated Organisation (CIO)

Registered Address: The Studio, Brewer Street, Bletchingley RH1 4QP Trustees during the period ending 31[st] March 2025:

(Isabel) Helen Martin (Chair) appointed 2023 for 4 years, Marie Matanle appointed 2023 for 3 years, Margaret Youatt appointed 2023 (stepping down), Laurie Gillow (appointed 2025 for 3 years after Margaret Youatt resignation).

Introduction to Facial Therapy Specialists International

Facial Therapy Specialists International (FTSI) achieved charitable status in October 2023. The organization was founded in 2009 as Facial Therapy Specialists UK (FTS-UK) when five enthusiastic and innovative therapists met at the International Facial Nerve Symposium in Rome and realised they shared a passion for advancing best practice in the rehabilitation of people with facial nerve disorders. The current CEO of FTSI, Catriona Neville (Extended Scope Physiotherapist at Queen Victoria Hospital NHS Foundation Trust), was one of those founding members and continues to devote an extraordinary amount of unpaid time to furthering facial palsy rehabilitation both in its quality and accessibility. In fact, the evolution of the organization from 2009 onwards has only been possible because of the selflessness of those first few committed specialists who forewent financial remuneration for their time educating other health professionals. This allowed FTS-UK to build sufficient monetary reserves to advance its key objectives.

FTS-UK became FTSI in recognition of the increasing contribution to the membership body and committee from therapists outside of the UK. The

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FTSI (CIO) Charity registered in England and Wales 1205406

committee draws from experts in USA, Canada, UK and Qatar and 63% of the membership recorded in October 2024 is from outside of UK and Ireland. The international nature of the charity is one of its strengths – it provides a diversity of experience, knowledge and cultural understanding that is and will be vital to further expanding the reach of FTSI across the globe.

I am always in awe of the dedication of our committee and fellow trustees when it comes to juggling time-zone differences, busy work and family lives with their voluntary roles in FTSI. They truly go above and beyond to attend regular meetings, answer clinical questions posed on FTSI’s peer support Facebook group, develop and deliver teaching opportunities often at unsociable hours; all to ultimately support health professionals to improve the lives of those with facial palsy.

FTSI has no paid employees and so the financial status presented in the accounts section of this report reflects the devotion of its volunteers. You will note that a lot of FTSI’s expenditure in its first financial period as a charity has been on technological improvements such as placing all our administrative activities under a Microsoft 365 umbrella, automating the payments and access to online teaching and offering PayPal rolling membership subscriptions. This investment was not only vital for governance, communication and data protection but also to enhance access to educational materials and improve efficiency in committee roles. A key risk in the voluntary sector is where the commitment demanded of volunteers exceeds the time, energy and /or knowledge they are able or willing to provide. The trustees of FTSI are alert to this and supportive of strategic and thoughtful investment in the early years of the charity to ensure its long-term sustainability and success.

I am proud to be the Chair of Trustees for FTSI. The trustees actively reviewed strategy, financial performance, reserves and key risks during the period reported upon and are satisfied that appropriate governance arrangements, financial controls and risk mitigations are in place. I look forward to presenting more detailed reports in the coming years as the charity grows in its reach and achievements. Helen Martin (Chair)

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FTSI (CIO) Charity registered in England and Wales 1205406

Key Officers and Roles for Period Ending 31[st] March 2025

CEO – Catriona Neville

Vice CEO and Editor – Karen Young (Education Sub-Committee)

Treasurer – Helen Martin

Governance Officer – Sheri Donaldson

Membership Secretary – Edel de Butlier

Education Lead – Jackie Diels (Education Sub-Committee)

Education Officer – Jodi Janczewski (Education Sub-Committee)

Webinar Officer – Julie Melville (Education Sub-Committee)

Training Platform Officer – Rebecca Kimber (Education Sub-Committee)

Research Officer – Margaret Youatt

Paediatric Liaison, Diversity and Social Media – Sarah Kilcoyne

Membership Secretary – Susan Rankin (Education Sub-Committee)

Charitable Objectives and Activities

The key charitable aims of FTSI reflect those initial goals pursued from 2009 onwards:

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FTSI (CIO) Charity registered in England and Wales 1205406

Objects: The relief of sickness and poor health and the preservation of good health amongst the general public in particular by promoting and sharing good practice and standards in the field of facial palsy by the facilitation of training for healthcare professionals, medical and scientific research, and information exchange amongst and between patients, patient groups, researchers and healthcare professionals.

The trustees of FTSI confirm they have had regard to the Charity Commission’s public benefit guidance when setting strategy and reviewing FTSI’s activities.

Structure, Governance and Management

FTSI is governed by its CIO constitution, submitted to the Charity Commission as part of the registration process in 2023. A governance framework was drafted and is being iteratively developed under the oversight of the CEO and Governance officer, covering trustee appointments, conflicts of interest, equality, diversity and inclusion, risk management and payment for services.

Microsoft 365 & SharePoint was rolled out by a specialist IT company for role-specific email accounts, to centralise secure document management, with the legacy Dropbox document storage retired 30th November 2024 and archived into the SharePoint storage. Ongoing specialist IT support is available to the committee for assistance with the Microsoft 365 platform as part of the original transition agreement.

Structured repositories (administration, education, finance, research) were created in SharePoint and access to certain areas such as financial information is restricted to key officers. Each officer has their own FTSI OneDrive account, and all charity business must be conducted using the secure 365 platform.

The Chair of Trustees has signposted the new trustees to specific guidance and training on trustee duties and responsibilities (Charity Commission and

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FTSI (CIO) Charity registered in England and Wales 1205406

Institute of Chartered Accountants in England and Wales). During the reporting period, the Chair of Trustees also fulfilled the role of Treasurer. The trustees recognise the importance of the appropriate segregation of duties and have put in place additional financial controls including independent review and dual authorisation, with succession planning for the role of Treasurer kept under regular review.

Achievements and Performance (Date October 2023 – 31 March 2025)

Governance

See above

Education and Clinical Standards

All educational offerings from FTSI are available to health care professionals interested in learning more about best practice facial rehabilitation. A pragmatic decision to minimize the use of individual invoices to raise purchase orders with NHS Hospital Trusts has not affected access to the courses and webinars; employers have moved to alternative payment methods that align with the PayPal system now integrated with the Trainer Central on-demand training platform on which the FTSI foundation course and webinars are stored.

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FTSI (CIO) Charity registered in England and Wales 1205406

Temporomandibular Dysfunction and Upper Motor Neuron Facial Palsy Management. There was strong international engagement with all these webinars. For example, the Synkinesis Management webinar had 64 attendees from USA, UK, Ireland, Mexico, Israel, Switzerland, Sweden, Qatar, and Belgium.

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FTSI (CIO) Charity registered in England and Wales 1205406

Membership and Community

Physical, Occupational and Speech Therapists registered with established professional governing bodies in their country are eligible to apply for membership of FTSI. Applicants must complete data collection consent forms to allow FTSI to comply with the legal requirements of the General Data Protection Regulation.

Benefits of membership include

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FTSI (CIO) Charity registered in England and Wales 1205406

available if required. More automation is required within the membership process for improved efficiency, communication, and to reduce the workload placed upon the volunteer post-holder. Investment in a reconfigured website is to be considered by the committee in the coming financial period.

Research

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FTSI (CIO) Charity registered in England and Wales 1205406

Financial Overview

The principal income sources for FTSI have been the online foundation course, webinar fees and membership payments. For example, the Synkinesis Management webinar generated a net income of £8742.42 before speaker fees were paid and the Upper Motor Neuron webinar provided a net income of £4080 before speaker fees. It is expected that these will continue to be the key revenue streams, augmented in the future by in-person practical training courses ‘badged’ by FTSI.

In the next financial year, the Trustees have agreed to £40,000 being placed in a charity savings account for a fixed term of 12 months to achieve greater returns. This sum represents unrestricted funds not required for short-term operational needs and is consistent with the charity’s reserves policy and forecast expenditure

Expenditure by FTSI focussed on the implementation of technology to streamline processes and improve governance including data protection (Microsoft 365, SharePoint storage). Other outgoings included charity liability insurance, speaker fees for those presenting webinars and educational platform development.

Going concern: In assessing FTSI as a going concern, the trustees reviewed financial forecasts, income diversification, reserves level and key operation risks, including reliance on volunteer support. The trustees are satisfied that the charity has adequate resources to continue its activities for the foreseeable future.

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FTSI (CIO) Charity registered in England and Wales 1205406

Reserves Policy

FTSI aims to hold free reserves equivalent to approximately six months of budgeted operating expenditure plus prudent contingencies, equating to £8,000. Reserves will be reviewed by the Trustees at least annually by considering risk assessments, income volatility and planned investments (e.g., research grants, course development, website upgrades). Designated funds may be set aside by trustees for specific projects (e.g., training platform or bursary schemes).

The trustees acknowledge that FTSI must be held to account for spending on agreed budgets for specific projects not just in the case of pending overspends but also in the case of any significant underspending if this places a project at risk of failure / poorer outcome than predicted.

Risk Management

The Board of Trustees and Committee review the risk register regularly, with particular focus on high-priority risks relating to financial sustainability, operational capacity and safeguarding, and it monitors progress against agreed mitigation actions as a standing item at trustee meetings. The following are the key risks identified by the Trustees and Committee. A Risk Register provides more detail on mitigation management of these risks.

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FTSI (CIO) Charity registered in England and Wales 1205406

Risk Register (as of 31st March 2025)

This risk register summarises key risks, controls and planned actions for Facial Therapy Specialists International (CIO). The trustees of FTSI review the risks at board meetings

Risk Existing Controls Planned Actions
Financial sustainability
Reliance on volunteer
goodwill, course/webinar
fees; income volatility
could reduce service
capacity.		 Project budgeting,
reviews of reserves
policy by Trustees
pricing review;
diversified income
streams
(memberships,
courses, mentoring,
webinars).		 Complete a formal
fundraising strategy
Operational capacity
Small, geographically
distributed team.
Reliance on volunteer
reliance may limit
delivery and continuity if
roles change or people
leave.		 Clear role descriptions;
succession planning;
volunteer onboarding
to ensure they feel
supported and trained;
documented processes
placed on SharePoint.
Free training resource
access for committee
members as a thank-
you for their
commitment		 Introduce more role
sharing or
micro-volunteering to
broaden capacity.
Expand number of
committee roles to
subdivide
responsibilities.

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FTSI (CIO) Charity registered in England and Wales 1205406

----- Start of picture text -----
Data protection & IT
security
Information governance Cloud based Microsoft Publish user access
breaches or loss of data 365/SharePoint with SOPs; annual
integrity (email, role-based access; refresher training;
membership details, password governance; review platform
SharePoint, training annual policy reviews; permissions
platforms). secure payment
(PayPal); backups.
Safeguarding / clinical
quality
Inappropriate advice or Competency Publish position
training could cause framework; statements (e.g.,
patient harm or evidence-based e-stimulation); phased
reputational damage. materials; template competency
letters to challenge verification; webinar
unsafe practice; learning objectives.
webinar QA;
moderation of member
forums.
Reputational &
compliance
Non-compliance with Adherence to CC Board training, policy
Charity Commission guidance; structured audit schedule on
guidance or poor-quality decision-making; SharePoint;
reporting could impact conflict of interest independent review
reputation and declarations; annual where appropriate.
regulation. report preparation in a
timely way; insurance
in place to May 2025.
Programme delivery &
events
Delays to practical course Project plans; budget Publish milestones
roll-out or Trainer allocation all and KPIs; add
Central could affect underway already; contingency trainers;
membership value and pilot cohorts; feedback member
impact. communication plans
----- End of picture text -----

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FTSI (CIO) Charity registered in England and Wales 1205406

----- Start of picture text -----
loops including
newsletters.
----- End of picture text -----

loops including
newsletters.		 loops including
newsletters.		 loops including
newsletters.
Diversity & inclusion
Insufficient
representation and
accessibility (multilingual
resources; inclusive
content, committee
representation) could
limit reach.		 Diversity policy
development;
moderated forums;
inclusive tone; patient
signposting (FPUK).		 Publish D&I policy and
develop questionnaire
to send to FTSI
membership;
prioritise multilingual
content, appoint an
access role.

Plans for Next Reporting Period (April 2025–2026)

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FTSI (CIO) Charity registered in England and Wales 1205406

Statement of Trustees’ Responsibilities

The trustees are responsible for preparing the Trustees’ Annual Report and the financial statements in accordance with applicable law, United Kingdom Accounting Standards and the Charities SORP. In preparing the report and the accompanying financial statements, trustees select suitable accounting policies, make reasonable and prudent judgements and estimates, and prepare on a going concern basis unless inappropriate.

Approved by the Board of Trustees on 20[th] January 2026

and signed on its behalf by: Isabel Helen Martin (Chair of Trustees)

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FTSI (CIO) Charity registered in England and Wales 1205406

FACIAL THERAPY SPECIALISTS INTERNATIONAL

INDEPENDENT EXAMINER'S REPORT

TO THE TRUSTEES OF FACIAL THERAPY SPECIALISTS INTERNATIONAL

I report to the trustees on my examination of the financial statements of Facial Therapy Specialists International (the charity) for the period ended 31 March 2025.

Responsibilities and basis of report

As the trustees of the charity you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011.

I report in respect of my examination of the charity’s financial statements carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the Charities Act 2011.

Independent examiner's statement

Your attention is drawn to the fact that the charity has prepared the financial statements in accordance with the relevant version of the Statement of Recommended Practice applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) in preference to the Accounting and Reporting by Charities: Statement of Recommended Practice issued on 1 April 2005 which is referred to in the extant regulations but has now been withdrawn. I understand that this has been done in order for the financial statements to provide a true and fair view in accordance with UK Generally Accepted Accounting Practice.

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.

Tracey Richardson BSc (Hons) FCA

Westpoint Lynch Wood Peterborough Cambridgeshire PE2 6FZ

30 January 2026

FACIAL THERAPY SPECIALISTS INTERNATIONAL

STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT

FOR THE PERIOD ENDED 31 MARCH 2025

Unrestricted
funds
2025
Notes £
Income from:
Donations and legacies 2 58,864
Charitable activities 3 45,924
Investments 4 988
Total income 105,776
Expenditure on:
Raising funds 5 3,391
Charitable activities 6 18,176
Total expenditure 21,567
Net income and movement in funds 84,209
Reconciliation of funds:
Fund balances at 25 October 2023 -
Fund balances at 31 March 2025 84,209

The statement of financial activities includes all gains and losses recognised in the period. All income and expenditure derive from continuing activities.

FACIAL THERAPY SPECIALISTS INTERNATIONAL

BALANCE SHEET

AS AT 31 MARCH 2025

Notes
Current assets
Cash at bank and in hand
Net current assets
The funds of the charity
Unrestricted funds
12
The financial statements were approved by the trustees on 20 January 2026
I Martin
Trustee		 2025
£
84,209		 £
84,209
84,209
84,209

FACIAL THERAPY SPECIALISTS INTERNATIONAL

NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025

1 Accounting policies

Charity information

Facial Therapy Specialists International is a charitable incorporated organisation.

1.1 Reporting period

This is the first period of accounts for the CIO since its registration on the 25 October 2023.

1.2 Accounting convention

The financial statements have been prepared in accordance with the charity's governing document, the Charities Act 2011, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)". The charity is a Public Benefit Entity as defined by FRS 102.

The charity has taken advantage of the provisions in the SORP for charities not to prepare a statement of cash flows and to prepare the accounts on a receipts and payments basis.

The financial statements have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a true and fair view. This departure has involved following the Statement of Recommended Practice for charities applying FRS 102 rather than the version of the Statement of Recommended Practice which is referred to in the Regulations but which has since been withdrawn.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.

1.3 Going concern

At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.4 Charitable funds

Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives.

Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

Endowment funds are subject to specific conditions by donors that the capital must be maintained by the charity.

1.5 Income

Income is recognised upon receipt by the charity.

1.6 Expenditure

Expenditure is recognised upon payment by the charity.

1.7 Cash and cash equivalents

Cash and cash equivalents include cash in hand and deposits held at call with banks.

FACIAL THERAPY SPECIALISTS INTERNATIONAL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025

2 Income from donations and legacies

Unrestricted
funds
2025
£
Donation 52,969
Membership fees 5,895
58,864

The donation income represents monies raised before the CIO was registered with the Charity Commission.

3 Income from charitable activities

Unrestricted
funds
2025
£
Online courses, webinars and mentoring 45,924
4 Income from investments
Unrestricted
funds
2025
£
Interest receivable 988
5 Expenditure on raising funds
Unrestricted
funds
2025
£
Fundraising and publicity
Other fundraising costs 3,391

FACIAL THERAPY SPECIALISTS INTERNATIONAL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

FOR THE PERIOD ENDED 31 MARCH 2025

6 Expenditure on charitable activities

Direct costs
Lecture, webinar and mentoring fees
Share of support and governance costs (see note 7)
Support
Analysis by fund
Unrestricted funds
7
Support costs allocated to activities
Annual running costs
Bank charges
Consultancy costs
Gifts
Paypal fees
8
Net movement in funds
The net movement in funds is stated after charging/(crediting):
Fees payable for the independent examination of the charity's financial statements		 2025
£
12,836
5,340
18,176
18,176
2025
£
2,713
217
1,850
100
460
5,340
2025
£
-

9 Trustees

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the period.

10 Employees

The average monthly number of employees during the period was:

2025
Number
Total -

There were no employees whose annual remuneration was more than £60,000.

FACIAL THERAPY SPECIALISTS INTERNATIONAL

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025

11 Taxation

The charity is exempt from taxation on its activities because all its income is applied for charitable purposes.

12 Unrestricted funds

The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used.

At 25 October Incoming Resources At 31 March
2023 resources expended 2025
£ £ £ £
General funds - 105,776 (21,567) 84,209

13 Related party transactions

There were no disclosable related party transactions during the period.