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2025-04-05-accounts

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Trustees’ annual report (including Directors’ report) for the period

From: 10/10/2023

To: Period end date: 10/04/25

Charity name: DIM YMA

Charity registration number: 1205151

Company number:

Objectives and activities

SORP reference
Summary of the purposes of
the charity as set out in its
governing document		 Para 1.17 To provide relief for those experiencing
homelessness and poverty in South Wales
and elsewhere in the UK by making grants
and providing accommodation to relive or
sustainably end their homelessness.
Summary of the main
activities in relation to those
purposes for the public
benefit, in particular, the
activities, projects or services
identified in the accounts.		 Para 1.17 and
1.19		 Dim Yma has worked closely with numerous
clients to address the both the causes and
the symptoms of their extreme poverty. This
principally has been via three programmes
offering initial support. Dim Yma follows an
evidence-based approach to its projects.
Each of these schemes has thus been
formulated via extensive research and
consultations with academics.
Assertive Outreach – First and foremost, a
strong sense of trust must be established
with potential clients. Many rough sleepers
have been failed by numerous services and
are hence reluctant to engage with
professionals. Confidence is thus gradually
built up with regular brief interactions,
whereby food and drink is offered, until the
client feels comfortable with informal
meetings.
They are subsequently officially registered
as a client, and with their permission, any
relevant financial, health and
accommodation details are recorded. Then
their situation, history and aspirations are
discussed for which an assessment is made.
This results in a plan being produced to
address each issue they are facing in turn.
Rather than sign~~p~~osting clients to other
parties, Dim Yma adopts a hands-on
approach to outreach. Hence, this is called
Assertive Outreach (AO) due to the extent of
its engagement. Namely, intensive support

Flexi-Budget – Interlinked with Assertive Outreach is the Flexi-Budget. After a set period of getting acquainted with the client, a variable sum of money is made available to them. They may use this to purchase items of their choosing. These usually fall into the following categories:

provide them with respite.
·
Hobbies:Clients are encouraged to
develop hobbies ranging from fishing,
to music to video games.
·
Groceries:Clients are able to either
complete a grocery shop with their
key worker or have food delivered to
their accommodation.
Get Well– A major contributing factor to
homelessness is untreated severe mental
health problems, often arising from
childhood trauma. These can range from
PTSD and Bipolar to Schizophrenia and
Obsessive Compulsive Disorder. In
situations where clients do not have easy
access to a Community Mental Health Team
(CMHT), this scheme offers a rapid
assessment and diagnosis with a private
psychiatrist. This enables clients to quickly
receive treatment and also be fast-tracked to
a CHMT by their GP. These services are not
only to the benefit of the individuals
concerned but also of the public at large in
providing sustainable solutions to poverty
and homelessness.
Statement confirming
whether the trustees have
had regard to the guidance
issued by the Charity
Commission on public
benefit		 Para 1.18 All trustees have read and understood the
guidance of the Charity Commission’s public
benefit.

Additional information (optional) You may choose to include further statements where relevant about:

SORP reference
Policy on grant making Para 1.38 Dim Yma makes grants to clients as part of
it~~’s~~Flexi-Budget programme. This is crucial
in the process of building a strong working
relationship with clients. The grant comes in
the form of an undisclosed sum of money
which is used by the key worker to purchase
items of the client’s choosing (within reason,
subject to Dim Yma’s policy and within the
confines of legality). The vast majority of
requests are granted except when safety is a
concern. Examples of rejections include a
dartboard and an electric scooter.
Policy on social investment
including program related
investment		 Para 1.38 Dim Yma has not made any investments in
this financial period.
Contribution made by Para 1.38 All Dim Yma programmes are run by
volunteers. Principles activities are carried
out by key worker Tom Jarman.

volunteers N/A Other

Achievements and performance

Summary of the main
achievements of the charity,
identifying the difference the
charity’s work has made to
the circumstances of its
beneficiaries and any wider
benefits to society as a
whole.		 Para 1.20 Assertive Outreach: Dim Yma has worked
intensively to assist clients with multiple
aspects of their lives, providing advocacy,
advice and support in a variety of areas. This
is principally through improving their financial
situation, their health and their
accommodation setting.
Benefits:The key benefit of Assertive
Outreach (AO) is the restoration of support
networks for disengaged rough sleepers. In
this way, AO restores faith in clients and
enables them to have a working relationship
with a key worker who is thus able to help
them resolve long outstanding issues~~. t~~hat
they have not had the confidence to address
themselves or had the necessary support to
do independently. Specifically, AO has
benefitted clients in addressing the following
problems.
Healthcare:
Many clients have neglected to tackle
persisting health problems. Dim Yma has
thus achieved an improvement in clients’
health by:
1. Registering them with GP
surgeries and attending to a variety
of health concerns.
2. Linking them to a Community
Mental Health centre where
appropriate.
3. Enabling them to receive
emergency dental care in cases
where they have severe complaints.
Summary of Benefits:

Overall, placing clients under the care of health professionals can resolve chronic issues which results in a dramatic improvement to their comfort and well-being. Early intervention in healthcare also saves the NHS money by preventing further complications later on. Finance:

Rather than handing out cash, the primary channel through which Dim Yma benefits clients financially is through ensuring they are in receipt of the correct benefits. In practice this involves.

  1. Either making the initial phone call to the DWP or accompanying the client to local job centre. 2. Completing application forms on behalf of clients and liaising with the DWP when necessary. 3. In instances where it is deemed that the claim received is not representative of their needs, Dim Yma will dispute this with the DWP. In certain cases where the dispute cannot be resolved, the matter will be taken to a tribunal. Summary of Benefits: The net benefit of obtaining welfare applications for clients is an increase in their monthly income and a decrease in their levels of poverty. This subsequently reduces their need to beg on the street, decreasing exposure to the elements, safety risks and stress factors.

Flexi-Budget: This is the primary way in which Dim Yma utilises funds to support clients for a variety of needs. As such, extensive use of the Flexi-Budget (FB) has been made for numerous products.

Benefits: There are a host of benefits associated with the FB. Overall, it is deeply empowering for clients to have the agency over purchases rather than second-hand goods. It has a significant positive effect on their confidence, self-esteem and self-worth. The precise benefits vary according the category of the item purchased which are listed below.

Clothing and Hygiene:

  1. Clients frequently purchase a complete set of clothing as they rarely have more than one change of clothing. 2. Likewise, shoes tend to be in a severe state of disrepair causing harm to the feet. A brand new pair thus mitigates this. 3. Clients also purchase hygiene products such as deodorant, shampoo and soap. This is especially important for women who need menstrual products. 4. Clients who are ready for work can purchase smart attire for a job interview and subsequent working life. Summary of Benefits: Access to brand-new clothing and hygiene products has a substantial benefit on a client’s wellness through increased self-care, cleanliness and warmth. Accommodation:

Funding for accommodation will vary depending on the housing status of the client. This can range from sleeping on the street, sleeping in a tent and sofa-surfing to staying in temporary accommodation. 1. For clients sleeping rough and waiting to be housed at sheltered accommodation, Dim Yma can fund short stays at budget hotels. This is especially important during periods of wet and cold weather. 2. If a client is on the precipice of homelessness, for example if they face eviction due to rent arrears or need to put a deposit down on a tenancy, the FB can cover the necessary expenses. Summary of Benefits: For those sleeping rough, an opportunity to stay in a hotel has a plethora of benefits. These include a chance to recover from exposure to the elements, the ability to have a shower and a decent night’s sleep. Overall, this intervention has a considerable impact on a client’s stress levels, mental health and well-being.

Electronics:

The vast majority of clients do not have access to a mobile phone and therefore the internet. This makes it exceedingly difficult to manage their affairs and stay in touch with friends and family. Dim Yma therefore provides. 1. An affordable but good quality smartphone. 2. A pay as you go sim card so that they have internet access on the go. 3. When appropriate, training on how to use such smartphones. Summary of Benefits: Having a reliable smartphone brings a huge number of benefits to clients. For instance they are able to use social media and properly engage with family members they have become estranged from. This has resulted in clients re-connecting with loved ones. It also allows them to much better manage their affairs through use of the internet. Finally, it enables them to engage with hobbies through the uses of media such as film, music and video games. Groceries: For clients that are living in sheltered accommodation, there is an opportunity for them to have grocery shops purchased on their behalf. This can either be in person accompanied by their key worker or delivered to their premises. Summary of Benefits: For clients who are begging for food this relieves the need for them to be on the street. It also improves their nutrition as wholesome food can be purchased as opposed to merely snacks and junk food. Get Well: Dim Yma has made great strides in enabling marginalised clients to access mental health support. In particular, Dim Yma has arranged and funded private assessments via psychiatrists that enabled fast tracked access to Community Mental Health Services on the NHS. Summary of Benefits: The Get Well programme has the crucial benefit of rapidly getting severely unwell clients a diagnosis for their mental illness and the appropriate medication. This will

help stabilise their mood, reduce anxiety, depression and the risk of psychosis. As an additional benefit it validates clients who may be doubtful that they have any problem at all or may simply believe that they are “crazy”. Finally, clients who are on the appropriate medication are able to better manage their lives and require less support from third parties. Client Testimonies: The following testimonies were provided anonymously with permission from clients. Client 1: “There’s nobody else helping me. Tom is the only one who has stuck with me.” Client 2: “Dim Yma has helped me loads. I was at risk of being back on the streets again but working with Tom helped me with getting a flat and things are much better now as I’ve been hired to deliver food takeaways.” Client 3: “I’ve struggled with [my] mental health all my life and it was a huge relief to finally sit down with someone to explain everything. I got given some medication and for the first time in ages I feel like I got some hope.”

Additional information (optional) You may choose to include further statements where relevant about:

Achievements against
objectives set		 Para 1.41 In its first period of operations, Dim Yma was
ultimately successful in its initial objectives of
engaging with clients and addressing both
the causes and symptoms of homelessness.
In some cases, homelessness was able to
be prevented with early interventions, in
other cases the work with clients continues
until they secure suitable housing and are no
longer considered homeless.
Performance of fundraising
activities against objectives
set		 Para 1.41 No fundraising objectives were set, Dim Yma
is primarily funded privately by the trustees
and as such funds were available when
needed.
Investment performance
against objectives		 Para 1.41 No investments were made in this financial
period.
N/A

Other

Financial review

Financial review
Review of the charity’s
financial position at the end
of the period		 Para 1.21 Funds were sufficient to complete the initial
stages of projects set out in Dim Yma’s plan.
Statement explaining the
policy for holding reserves
stating why they are held		 Para 1.22 As Dim Yma is funded solely by donations,
principally from those volunteering for it,
reserves are not held as donations can be
made any time funds are required.
Amount of reserves held Para 1.22 None
Reasons for holding zero
reserves		 Para 1.22 Reserves are not deemed necessary as
funds can be made immediately available as
and when needed.
Details of fund materially in
deficit		 Para 1.24 N/A
Explanation of any
uncertainties about the
charity continuing as a going
concern		 Para 1.23 There are no current concerns about the
future of Dim Yma.

Additional information (optional) You may choose to include further statements where relevant about:

The charity’s principal
sources of funds (including
any fundraising)		 Para 1.47 Dim Yma’s primary source of funding is
donations from its trustees. It does not hold
any fundraising events so as to focus on
primarily supporting clients.
Investment policy and
objectives including any
social investment policy
adopted		 Para 1.46 No investments have been made in this
financial period.
A description of the principal
risks facing the charity		 Para 1.46 At this stage, the main risk is wastage
arising from items purchased with the FB
being damaged or stolen. This is especially
relevant to phones and bicycles. With
regards to theft, this been addressed by any
either secured with locks or able to be
tracked. Dim Yma has also spoken to the
primary shop where items are resold. In
terms of damage to electronics, Dim Yma
ensures that items are equipped with covers
that protect them from breaking.
Other N/A

Structure, governance and management

Description of charity’s
trusts:
Type of governing document:
for example,trust deed,
memorandum and articles of
association etc		 Para 1.25 Dim Yma is a Charitable Incorporated
Organisation where currently its voting
members are its trustees. In future, Dim Yma
aspires to have former clients become voting
members to make the organisation more
democratic.
How is the charity
constituted?
for example limited company,
unincorporated association,
CIO		 Para 1.25 As a Charitable Incorporated Organisation.
Trustee selection methods
including details of any
constitutional provisions e.g.
election to post or name of
any person or body entitled
to appoint one or more
trustees		 Para 1.25 New trustees are appointed by either merit
of what skills and knowledge they can bring
the organisation or because they have lived
experience of homelessness. These are
appointed by existing trustees.

Additional information (optional) You may choose to include further statements where relevant about:

Policies and procedures
adopted for the induction and
training of trustees		 Para 1.51 Dim Yma has a conduct policy for trustees
which covers expenses, conflicts of interest,
diversity inclusion, a safeguarding policy and
a complaints policy.
The charity’s organisational
structure and any wider
network with which the
charity works		 Para 1.51 Trustees meet remotely via video call and
maintain communications through email and
group chat. Small decisions are made on the
group chat whereas larger motions are voted
upon during meetings.
Relationship with any related
parties		 Para 1.51 Dim Yma benefits from the generous time
given by a number of academics who have
consulted on its activities and operations.
Special thanks is given to:
Professor Nicholas Pleace – Director of the
Centre For Housing Policy, University of
York.
Dr Jenny Wood – School of Social Sciences,
Cardiff University
Professor Sarah Johnsen – Chair of
Homeless and Inclusion Health, Edinburgh
University.

Professor Philip Brown – School of Human and Health Sciences, University of Huddersfield. N/A Other

Reference and administrative details

Charity name Dim Yma
Other name the charity uses N/A
Registered charity number 1205151
Charity’s principal address International House, 10 Churchill Way, Cardiff, CF10 2EH

Names of the charity trustees who manage the charity

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20		 Trustee name Office (if any) Dates acted if not for whole
year		 Name of person (or body) entitled
to appoint trustee (if any)
Tom Jarman Chair
Elizabeth Winstone Treasurer
Rebecca Jarman Secretary
Daniel O’leary SafeguardingLead
Brian Jarman Vice Chair
Joe Orrey
Sarah Chick

– Corporate trustees names of the directors at the date the report was approved Director name

Name of trustees holding title to property belonging to the charity

Trustee name Dates acted if not for whole year

Funds held as custodian trustees on behalf of others

Description of the assets
held in this capacity		 N/A
Name and objects of the
charity on whose behalf the
assets are held and how this
falls within the custodian
charity’s objects		 N/A
Details of arrangements for
safe custody and
segregation of such assets
from the charity’s own assets		 N/A

Additional information (optional)

Additional information (optional) Additional information (optional) Additional information (optional)
Names and addresses of advisers (optional information)
Type of
adviser
Name
Address
Name of chief executive or names of senior staff members (optional information)

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Exemptions from disclosure

Reason for non-disclosure of key personnel details

N/A

Other optional information

N/A

Declarations

The company has taken advantage of the small companies’ exemption in preparing the report above.

The trustees declare that they have approved the trustees’ report (including directors’ report) above.

Signed on behalf of the charity’s trustees/directors

Signature(s) Full name(s) Thomas Alexander Jarman Position (for example Chair Secretary, Chair, etc) Date 04/02/2025