SELSEY COMMUNITY - FORUM ANNUAL REPORT 202 ~~4~~
SCF continued to discern local need and, working in partnerships, sought to meet them.
The following acted as trustees during the year:
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Dr Mike Nicholls (Chairman)
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Richard Lamdin
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Kim Long
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John Fletcher
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Nicola Collins
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Gill Walsh
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Mike Beal
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Neil Kimber
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Liz Ball
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Linda Edwards
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Liz Woodsell
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Carol Purnell
The following served on staff:
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Ronelle Jullef- Befriending
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Jo Hughes- Charity Administrator
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Sue Parsons- Carers Support Lead
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Karen Halford- SDAA Lead and Community Support and Care Shop Manager
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
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Karen Pirks- Operations Lead
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Janet Jupp- Catering Manager
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Paul Sadler- Environmental Educator
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Amanda Daniels- Good Morning Call Manager
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Sarah Palmer- Strategy Lead and Robins Lead
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Sue Boucher- Employment and Housing Service Co-ordinator
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Katy Growns- Buddy Support Lead
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Janet Sorrell- Money Support Lead and Buddy Assisted Transport Lead
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Alison Goodhram- Robin’s Co-ordinator
Over 200 volunteers assisted in various ways and did so with such quality that the charity was awarded the Kings Award for Voluntary Service.
The Charity continues to deliver the following services and activities:
Selsey Care Shop - Acts as a one stop-shop in the High Street and can help people in lots of ways. The Care Shop works with other local community groups, churches, charities, businesses and statutory organisations to coordinate and deliver a wide range of support for the local community. We are open 7-days a week now. Areas that the shop can help and assist are:
Travel info
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Woods travel
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Bus times
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Venture Club
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Selsey Shuttle
What’s on
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Time of groups activities run by the charity
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Selling tickets for local events (by agreement only)
Welcome to Selsey
Carer information
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Local carers/ care packages
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Day care provision
Selsey Life Distributor
SCF newsletter distributer- Published monthly, this brings regular news of community activities and services.
Community Drop-ins
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Service users popping in to the shop
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An ear for those in distress
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
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Seen as a safe place to come
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Donations of money and equipment
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Residents concerned about neighbours/family
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Moving of furniture
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Thank yous
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Help with top ups of mobile phones
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Help with domestic appliances.
TV licence enquiries
Foodbank voucher distributor
Banking of all SCF donations
Selsey Buddy Support base
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Prescription pick up requests taken and requests to volunteers for help
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Small shops organised for those that cannot leave their home
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Organising volunteers to distribute newsletters
Buddy Assisted Transport (BATS)
- Initial calls taken for BATS bookings and referrals done as necessary
Bookings of Selsey Money Support appointments
All phone calls taken into the charity and referred on as necessary
New Service user registrations
Help with ‘Tell us Once’ following a death
Linking with Solicitors for service users without NOK following deaths
Working with local estate agents for private rentals.
General information provided:
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Is the launderette open?
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Where can I get a dentist?
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What time is the mobile bank?
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Where is xyz in Selsey?
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Asked for numbers for local tradesmen/ hairdressers/ cleaners/ plumbers/gardeners/garages
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Asked for information about preferred vets
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Where can I do my will?
Requests for help when someone has collapsed in the hairdressers/ Co-op/ High Street.
Referrals from Medical Practice for advice:
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Help completing e-consults for those that cannot use the internet
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Help to apply for Med 3 certificates online
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Installing medical apps and uploading photos of medical conditions.
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Registering with medical practice using google translate.
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
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Supporting people with changes to prescriptions.
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ResPect documents/DNR/ End of life
Supporting people to use cashpoints to obtain their own money
Supporting people who have difficulty with reading and/or writing.
Equity release questions Enquiries about printing
Witnessing signatures for legal documents
Medi-sort- medical waste/ yellow bag service.
As the first point of contact for most of the users, referrals to the below sections of the charity are generally undertaken from the Care Shop:
Good Morning Calls- Amanda (manager) and a team of volunteers offer a friendly, daily phone call to those living in the Manhood Peninsula who are vulnerable or housebound.
Selsey Befriending Activities – Seeks to draw isolated and lonely people more closely into our community, consisting of :
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Resbite Teas
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Morning Live
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Shop Talk
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Movies for memories
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Game Time
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Mindful movement
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Friendship Group
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Together Time
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Garden Tea
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Friday Tea & Talk
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Christmas Day lunch- provided for those who may otherwise be on their own, or unable to prepare a meal on Christmas Day. Most join at the venue, but meals are also delivered at home to those unable to get out.
Individual befrienders also organised as necessary for lonely and vulnerable users.
Further groups include the Menopause Support group, VIP group for the visually impaired. Shared carers support with Alzheimer’s- All of Yesterdays, Friends sessions, Friday Club (formerly SYHO)
Selsey Dementia Action Alliance
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Dementia Friends sessions
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Individual support
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Appropriate activities
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Community awareness
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
- Partnership meetings
Carers Support Selsey- Supports unpaid carers with advice and the opportunity of social contact with:
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Emotional Support calls
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Tuesday support group
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Friends group
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Men’s breakfast
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Say Aphasia
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Stroke Club
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MS support group
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Parkinson’s support group
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New carer’s drop in
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Support for veterans
Also under the ‘carers’ umbrella is the organisation of car boots to raise vital funds for the charity.
Equipment Service -donated goods such as wheelchairs, walkers, raised toilet seats etc are stored and delivered to those in need as necessary for periods of time.
Buddy Support- Volunteers throughout the community looking out for their neighbours with assistance, such as:
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Help with prescriptions
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Shopping
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Transport
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Moving of furniture
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Strategy group
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Food hampers
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Foodbank and pantry
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Warm spaces
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Sign Language Classes
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English Classes – English as a Foreign Language classes
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Computer Literacy support
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My Future Care Handbook
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Dispute resolution, Wellness Café (addressing ‘Growing Old Well) Robin’s Service (befrienders for EOL) Health Inequalities Project
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Help Hub Service
Grow Selsey
An Intergeneration gardening and environmental project with the benefit of spending time outdoors. The Hidden Garden Community Project allows people of all ages in Selsey to be part of a community gardening project. This project has led to ‘Grow Selsey’ which encourages people to
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
create more spaces for community gardening and to share plants, seeds and produce.
Also encompasses:
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Young people
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Volunteers
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Food distribution
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Arts project
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Grow Selsey Tea Garden
Employment/ Housing – Provides help and advice to local people seeking employment, either for the first time, or later in life.
Housing support is also available liaising with the local Council when necessary and assisting with housing applications.
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Help with CVs
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Job applications
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Skills academy
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HYDE
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Housing applications
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Abuse
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Welcome pack
Selsey Money Support- In partnership with Frontline, provides debt advice and ongoing support as well as Money Management courses. Help can be offered with:
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Debts
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Benefits
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Pensions
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Energy
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Appts made for Money Support at Selsey Methodist Church
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- LPA
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Completion of paperwork, such as blue badge application, AA forms, PIP applications
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Internet support- creation of CASPS (Computer and Smart Phone Service) to help users in their own homes.
Buddy Assisted Transport - transport arranged for medical and dental appts, discharges
and sudden trips like cancer appts to Portsmouth, for users who otherwise may not have attended their appointments.
- Well being – Offering support in the following areas:
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Bereavement
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Counselling
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Mediation
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Parenting support
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
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Its ok not to be ok
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Crisis plan
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Cooking for men
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Hope in the Dark
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Placements for Social Workers and physios
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Generic addiction support group
Greenway Cycle Route- The Selsey Cycle network was formed some years ago and Selsey Community Forum has been at the forefront in advocating a direct cycle route between Selsey to Chichester which is safe and no further in distance than the B2145. The route is defined but a new exit from Selsey is required.
Ferry Farm grants- Distributed by end of February
- Birdham Amblers, bereavement support and loss course, working in partnership with SCF.
Bracklesham- Good morning calls, befriending and Robins Service, working in partnership with SCF
STATISTICS FOR 2024 FROM SELSEY CARE SHOP
| Face to Face interactions | 8183 |
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| Calls In | 8296 |
| Calls Out | 4808 |
| Money Support | 5677 |
| Well-being | 5510 |
| Employment/Housing | 594 |
| GMS | 312 |
| Befriending | 870 |
| Carers | 1727 |
| Dementia | 574 |
| Grow Selsey | 36 |
| Selsey Buddies | 1439 |
| Care Shop | 4322 |
COMPARISON FROM 2023
Visitors to Care Shop7539 (6723 end of 2023) Calls in to Care Shop7486 (7131 end of 2023) Calls out from Care Shop4364 (3307 end of 2023)
Two case studies below illustrate the need and support that our charity can provide to all members of our community:
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
Case Study 1-
ST is a regular visitor of the Care Shop. Her husband has impaired cognitive function and have no family within a very close distance, so relies on our support a lot.
ST has had numerous issues and struggles with her husband’s decline in health. We in the charity supported with a doctors visit to get an assessment of JT (husband) to further investigate his cognitive decline.
ST and her husband are vulnerable residents in Selsey because of their health and frailty. Their landline and broadband had recently completely stopped working. We were able to refer to CASPS (Computer and Smartphone Service) a service that we as a charity are able to offer to those in our community with any IT related issues that they are having. Our valuable volunteers who have significant experience with IT, attend to support with any problems as they arise. One volunteer attended but was told that there was a two week wait with Sky because of a backlog, and that there wasn’t a welfare department. The volunteer was able to later that day speak to a friend who confirmed that there was a department for welfare and high risk individuals. We in the Care Shop then supported with a call to SKY with ST present, told of their situation and need for a working landline, and within 24 hours the issue was fixed.
Later in the week ST received her revised water bill for the next 12 months. ST and her husband are on pension credit with little to no savings. As we all know water bills have risen significantly this year putting many into financial hardship. From the Care Shop we called Southern Water. After explaining the situation ST was placed onto a social tariff, reducing her monthly payments by almost half. They also added them to the priority services register.
Since then support has also been offered to ST with the loan of a 4 wheeled walker due to mobility problems, provision of urinary pads, liaised with her local Rental Agency due to concerns with them attending unannounced and supported to get a cheaper deal on their car insurance.
Case Study 2:
On a busy day in the Care Shop a lady came into the shop in distress. JW had just been to a solicitor’s following her grandfather’s death 2 months previously, that she lived with.
JW had no money at all and was starting a new job tomorrow locally. JW had
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk
no access to heat due to not being able to add pound coins to her electricity meter, or afford gas to heat the caravan that she is living in.
We were able on that day to provide a small amount of money to add to her electricity meter, was given a £10.00 Co-Op card to access emergency food that day, a foodbank voucher was requested for Friday that week and delivered to her home.
A referral was also done to the Household Support fund for support with energy including the purchasing of gas bottles, and a referral to Better Housing Better Health for ongoing energy support. A money support appointment was also made for Friday 14[th] March to see what other benefits JW made be entitled to as she will be living on a small income. All of this was put into place in the space of one hour. JW was so grateful.
There were no safeguarding or external data breach issues during the year.
The annual accounts show grant funders, donors and funders to whom we are very grateful. The financial position is sound.
In 2024 the legal status changed to a Charitable Incorporated Organisation.
Selsey Community Forum is Registered Charity No: 1203445 www.selseycommunityforum.uk mail@selseycommunityforum.uk