Info Latinos
Report of the Trustees and Unaudited Financial Statements for the year ending 5 April 2026
Administrative details
Charity Number: 1202483 Company Number: CE031812
Registered address: PO Box 81205 LONDON E3 9HB
Trustees at the time of submission and for the duration of the year:
Ivonne Cantu - Chair (appointed 24 March 2023) Maria Ernestina Ferrey Maturana (appointed 24 March 2023) James Martin (appointed 24 March 2023) Nancy Caroline Rivera Connor (appointed 24 March 2023)
Independent Examiner: Accountability Europe Ltd Omnibus Workspace 39-41 North Road London N7 9DP
Bankers:
National Westminster Bank Plc Liverpool St Station (B) Chatham Customer Service Centre Western Avenue Waterside Court Chatham Maritime Chatham ME4 4RT
Report of the Trustees for the year ended 5 April 2026
Info Latinos presents its second report and financial statement for the charity’s year ended 5th April 2026. Info Latinos is a Charitable Incorporated Organisation (CIO), registered with the Charity Commission.
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The charity’s objects are:
The promotion of social inclusion of primarily but not exclusively Latin Americans, for the public benefit in the United Kingdom, who are socially excluded on the grounds of their immigration status and social and economic position. This may include providing an inter-cultural buddying scheme; opportunities to build connections and relationships with UK residents and citizens to build self-worth and confidence, English language and employability skill building workshops and promoting cultural diversity in communities in the UK.
Mission and objectives
Our vision is to build an inclusive, fair and equal society where migrants can integrate faster and reach their full potential.
Our mission is to support disadvantaged migrants in the UK (predominantly but not exclusively Latin Americans) to integrate faster and reach their full potential.
We do this through a community platform that empowers individuals, including by offering advice, a buddying and mentoring scheme, coaching and networking.
We have a theory of change in place which we use to track the following:
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Outputs: website reach (number of site visits), programme participants; volunteers; volunteer matches, advice sessions, coaching sessions, networking events.
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Outcomes: improved confidence in English; sense of community and belonging; improved CV or better job; clearer goals in the UK; sustained relationship with volunteer mentor.
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Impact: supporting disadvantaged migrants in the UK (predominantly but not exclusively Latin Americans) to integrate faster and reach their full potential.
We are in our 6th year of operation and third as a CIO and registered with the Charity Commission.
Our values
Anti-racist and inclusive
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We are actively anti-racist and inclusive, working intentionally to welcome and serve people from all backgrounds and identities
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We are respectful, we treat others as they would want to be treated
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We work together, we involve and we consult
Impact oriented
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We ensure that what we do makes a real difference
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We are proactive and solutions-focused
Empowering
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We are empowering, we support others to achieve their goals
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We are people-led, we listen and are responsive to the needs of our community
Activities in 25/26:
This year marked a significant step forward in both the scale and maturity of Info Latinos’ work. We continued to strengthen our role as a trusted, community-led organisation supporting Latin American migrants in the UK to integrate faster, build confidence and reach their potential.
In 2025-6, we supported 214 people, delivered 54 events with 860 attendees, and worked with c.80 active volunteers. Our six-month mentoring programme continued to achieve strong outcomes, with 76% of participants reporting improved English confidence, 64% reporting stronger community connection, and an average satisfaction score of 4.84 out of 5.
Across 2025–6, we expanded both our reach and depth of support. Between Cohorts 7 and 10, mentee numbers increased from 15 to 48, mentors increased from 14 to 39, and general support interactions grew from 14 to 55. This demonstrates increasing demand for our bilingual, flexible and personalised model of support.
This year also saw a step forward in our impact measurement. We introduced clearer strategic KPIs, improved cohort-level tracking and continued to strengthen our data systems. This will support better learning, reporting and decision-making as the charity grows.
Info Latinos’ partnership network continues to grow, strengthening our ability to respond to the diverse and complex needs of our community. We work across four main types of partnership: community organisations, referral partners, expert partners, and funders.
Community partnerships (e.g. Familias Neurodiversas, FEWP, Brixton Language Exchange, United Hearts) enable us to reach new groups, co-deliver activities and build trust through culturally relevant, peer-led support. Referral partners (e.g. Micro Rainbow, IRMO, Refuaid, Breaking Barriers) ensure participants can access specialist services beyond our core offer, particularly in areas such as employment, housing and wellbeing.
Expert partners (including Duncan Lewis Solicitors, Microsoft, Wilson LLP and Hatch) provide targeted, high-quality support in areas such as legal advice, employability, entrepreneurship and skills development. Our pro bono legal partnership continues to be particularly impactful in addressing barriers linked to immigration status.
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Overall, these partnerships are central to our model — enabling us to extend our reach, deepen our impact, and ensure participants can access the right support at the right time.
The year confirmed that mentoring alone is not always enough to meet the complex needs of our community. Participants increasingly sought support around employment, legal and immigration issues, housing, loneliness, education, health and everyday living costs. Looking ahead, we will continue strengthening our mentoring model while developing employment, enterprise, legal and wellbeing pathways.
Objectives, Achievements and Impact
| Objective | Achievements | Impact |
|---|---|---|
| Scale support while | Supported 183 people in 2025-6; | Strong progress towards our |
| maintaining quality | delivered 43 events with 546 | target of supporting 240 people |
| attendees; increased mentees from | annually, while maintaining high | |
| 15 in Cohort 7 to 48 in Cohort 10. | satisfaction and safeguarding | |
| standards. | ||
| Strengthen | Mentors increased from 14 in | Our volunteer-powered model |
| mentoring and | Cohort 7 to 39 in Cohort 10; more | continues to build confidence, |
| volunteer | than 100 active volunteers | connection and intercultural |
| engagement | contributed across the year. | relationships. Participants value |
| being supported in a familiar, | ||
| friendly and authentic | ||
| environment. | ||
| Improve | Progression outcomes improved | Participants gained clearer goals, |
| progression into | across cohorts, reaching 60.4% in | improved confidence and stronger |
| employment, | Cohort 10. Participants accessed | pathways into work, study and |
| education and | CV support, interview preparation, | enterprise. |
| enterprise | job application guidance and one- | |
| to-one follow-up. | ||
| Increase confidence | 76% improved English confidence; | Participants reported feeling more |
| and community | 64% reported stronger community | confident speaking English, more |
| connection | connection; average programme | connected to others and better |
| satisfaction was 4.84/5. | supported to navigate life in the | |
| UK. |
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| Develop strategic | Strengthened partnerships with | Partnerships expanded our ability |
|---|---|---|
| partnerships | Duncan Lewis Solicitors and | to offer specialist support, |
| Microsoft, alongside wider | including legal guidance, | |
| community, referral and funding | employability support and | |
| partners. | corporate mentoring. | |
| Expand access to | Supported 33 immigration cases | Legal insecurity emerged as a |
| legal support | and 4 family cases through pro | major barrier affecting housing, |
| bono legal surgeries. 21 received | employment and wellbeing. The | |
| legal advice, 2 secured | partnership helped people access | |
| representation and 10 remain | advice they would otherwise have | |
| under follow-up. | been unlikely to receive. | |
| Improve monitoring, | Introduced clearer KPIs, cohort | The charity is better able to |
| evaluation and | tracking and improved data | understand needs, track outcomes |
| learning | consistency. | and communicate impact to |
| trustees, funders and partners. | ||
| Strengthen financial | Continued work towards annual | Improved financial resilience will |
| sustainability | income of £50k–£80k, stronger | support sustainable growth, |
| reserves and a more diversified | stronger partnerships and | |
| funding base. | continued access to support for | |
| the community. |
Key Learning
The year highlighted several important lessons:
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Confidence outcomes remain strong and consistently exceed targets.
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Progression outcomes improve when mentoring is combined with structured follow-up and employability support.
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General support needs are increasing, particularly around immigration, housing, health, education, loneliness and cost of living pressures.
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Community trust and bilingual support remain central to engagement.
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Specialist partnerships are essential where needs fall outside our scope, especially legal advice, housing and domestic abuse support.
Looking Ahead
Our priorities for 2026–27 are to:
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Reach 240+ people annually.
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Maintain progression outcomes above 60%.
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Sustain confidence and belonging outcomes above 70%.
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Strengthen employment and entrepreneurship pathways.
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Build referral partnerships in legal advice, housing, family support and domestic abuse.
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Continue improving data, impact reporting and financial resilience.
Info Latinos enters 2026–27 with stronger systems, deeper partnerships and growing evidence of impact. We remain committed to building a community where Latin American migrants feel supported, connected and able to reach their potential in the UK.
Quotes and stories:
Geraldine (mentor)
Between March and September 2025, Geraldine dedicated close to 40 hours mentoring her mentee, offering guidance, language support, and a listening ear. From community events to one-to-one calls, her empathy and commitment have helped her mentee navigate life in the UK with confidence and independence.
“I started this volunteering journey, honestly, not knowing what to expect but just hoping to be able to help at least someone a little bit with their journey in the UK. What I didnt expect was to walk out of this experience with a friend! Conversations i will never forget and laughter i will forever remember.”
Joseline (mentee)
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Joseline, a refugee and qualified lawyer from Nicaragua, has rebuilt her life in the UK with her family in Bolton. With support from Info Latinos over three years, she progressed from an Amazon warehouse to charity work, improved her English, and as of September 2025 is studying social care at university and starting a new role as receptionist at an airport hotel!
“Being mentored with Rachael has been such an enriching and inspiring journey. I’ve felt supported, encouraged, and truly listened to throughout the process. This experience has given me not only practical guidance, but also the confidence to believe more in myself and my abilities. The kindness and dedication shown to me have made a real difference in my personal and professional growth, and I will always treasure the encouragement and wisdom I’ve received.”
Rachael (mentor)
“Getting to know Joseline has been an amazing experience. Her perseverance and dedication are inspiring. It has been wonderful seeing her achieve her goals so far, and I look forward to seeing her achieve even more in the coming months and years. I continue to be inspired by her accomplishments and to enjoy her amazing friendship.”
Public Benefit:
The trustees confirm that they have referred to the Charity Commission’s published guidance on the Public Benefit requirement under the Charities Act 2011 when reviewing Info Latinos’s aims and objectives and in planning future activities. The Trustees consider that Info Latinos’s activities are for the benefit of the public generally.
Organisational Structure:
The charity is run and managed by one of the founders. Her work is overseen by the Board who is responsible for governing and directing the organisation ensuring that Info Latinos carries out
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its purpose for the public benefit. The Board consists of five trustees who attend at least four meetings a year. The charity's trustees were initially recruited by the organisation's two founders bringing together individuals with complementary skills and experience and an interest and understanding of the mission and purpose of the organisation. Two out of the four Trustees have been involved from the inception of the organisation as members of an advisory board which was a precursor to the current Board.
All trustees received an induction folder containing key information about the charity. Going forward new trustees will be appointed by existing trustees and positions will be advertised publicly and candidates interviewed for the position.
The organisation currently has three part-time, freelance members of staff, including a cofounder who acts as CEO and a Community and Programmes Officer - both delivering work on a project basis. The programme and mentoring is supported by volunteers.
Financial Review
At the beginning of the year the opening balance was £21,799.
Total incoming resources for the year 6 April 2025 to 5 April 2026 amounted to £74,485. The resources expended amounted to £43,686. This results in cash funds at year end of £52,598.
It is an objective of the organisation to gradually build a financial reserve to provide sustainability for the future. The trustees have been particularly aware of building this up given the current cost of living crisis and its impact on the charity sector.
Info Latinos aims to build a minimum financial reserve to allow the charity's operations to continue in the event of unforeseen circumstances. The appropriate amount is determined by trustees and reviewed each year but aims to be 12 months of operating costs with a minimum of 6 months.
Funding
Info Latinos is funded primarily through grants from trusts and foundations and companies. In 2025-26, we raised grants and donations from the National Lottery, Postcode Lottery, City Bridge Foundation, Treebeard Trust, Tower Hamlets Council, Microsoft, Benchmark Holdings, Sanctuary Housing and community fundraising through JustGiving. We are hugely grateful for this support.
Financial sustainability remains a key strategic priority. Strengthening income streams will enable the organisation to:
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Scale delivery
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Expand partnerships
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Increase access to support
The organisation continues to work towards an annual income of £50k–£80k, strong reserves and financial resilience with focus on unrestricted income.
Statement of a Trustees’ responsibilities
Law applicable to charities in England & Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the charity's financial activities during the period and of its financial position at the end of the period. ln preparing financial statements giving a true and fair view, the Trustees should follow best practice and:
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select suitable accounting policies and then apply them consistently;
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observe the methods and principles in the Charities SORP;
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make judgements and estimates that are reasonable and prudent;
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state whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements;
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prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business.
The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the charity and financial information included on the charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
Approved by the Trustees on 22 May 2026 and signed on their behalf by:
Ivonne Cantu (Chair of Trustees)
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| Charity Name: INFO LATINOS | Charity Name: INFO LATINOS | Charity Name: INFO LATINOS | Charity Name: INFO LATINOS | Charity Name: INFO LATINOS | No (if any) 1202483 |
No (if any) 1202483 |
CC16a | |
|---|---|---|---|---|---|---|---|---|
| Receipts and payments accounts | ||||||||
| For the period from |
Period start date 06/04/2025 |
To | Period end 05/04/2026 |
|||||
| Section A Receipts and payments | ||||||||
| A1 Receipts | Unrestricted funds to the nearest £ 15,000 - - 10,000 748 14,450 - 19,950 3,836 - |
Restricted funds to the nearest £ - - - - - - 10,500 - - - |
Endowment funds to the nearest £ - - - - - - - - - |
Total funds to the nearest £ |
Last year to the nearest £ |
|||
| Benchmark Holdings donation | 15,000 | - | - | 15,000 | 3,000 | |||
| Tower Hamlets grant | - | - | - | - | 2,500 | |||
| Sanctuary/Swan grant | - | - | - | - | 2,500 | |||
| Treebeard Trust grant | 10,000 | - | - | 10,000 | 10,000 | |||
| Interest to savings account | 748 | - | - | 748 | 8 | |||
| Postcode Lottery | 14,450 | - | - | 14,450 | - | |||
| City of London | - | 10,500 | - | 10,500 | - | |||
| National Lottery | 19,950 | - | - | 19,950 | - | |||
| Other | 3,836 | - | 3,836 | - | ||||
| - | - | - | - | - | ||||
| Sub total(Gross income for AR) | 63,985 | 10,500 | - | 74,485 | 18,008 | |||
| - | - | - | ||||||
| A2 Asset and investment sales, | ||||||||
| - | - | - | - | - | ||||
| Sub total | - | - | - | - | - | |||
| Total receipts A3 Payments |
||||||||
| 63,985 | 10,500 | - | 74,485 | 18,008 | ||||
| 33,186 - - - - |
10,500 - - - - |
- - - - - |
||||||
| Project Costs (Including staffing, volunteer, activites & running costs) |
33,186 | 10,500 | - | 43,686 | 28,820 | |||
| - | - | - | - | |||||
| - | - | - | - | |||||
| - | - | - | - | |||||
| - | - | - | - | |||||
| Sub total | 33,186 | 10,500 | - | 43,686 | 28,820 | |||
| - - |
- - |
- - |
||||||
| A4 Asset and investment purchases, (see table) |
||||||||
| - | - | - | - | |||||
| - | - | - | - | |||||
| Sub total | - | - | - | - | - | |||
| Total payments Net of receipts/(payments) A5 Transfers between funds A6 Cash funds last year end Cash funds this year end |
||||||||
| 33,186 | 10,500 | - | 43,686 | 28,820 | ||||
| 30,799 | - | - | 30,799 | - 10,812 | ||||
| - | - | - | - | - | ||||
| 21,799 | - | - | 21,799 | 32,612 | ||||
| 52,598 | - | - | 52,598 | 21,799 |
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| Section B Statement of assets and liabilities at the end of the period | Section B Statement of assets and liabilities at the end of the period | Section B Statement of assets and liabilities at the end of the period | Section B Statement of assets and liabilities at the end of the period | ||
|---|---|---|---|---|---|
| Categories Signed by one or two trustees on behalf of all the trustees B1 Cash funds B2 Other monetary assets B3 Investment assets B4 Assets retained for the charity’s own use B5 Liabilities |
(agree balances with receipts Details Total cash funds Details Details Details Details Signature |
Unrestricted to nearest £ 52,598 - - |
Restricted to nearest £ - - - |
Endowment funds to nearest £ |
|
| 52,598 | - | ||||
| - | - | ||||
| - | - | ||||
| 52,598 | - | - | |||
| OK OK Unrestricted Restricted to nearest £ to nearest £ - - - - - - - - Fund to which asset belongs Cost (optional) - - - - Fund to which asset belongs Cost (optional) - - - - Fund to which liability relates Amount due (optional) - - - - Print Name Ivonne Cantu |
OK | ||||
| Endowment funds to nearest £ |
|||||
| - | |||||
| - | |||||
| - | |||||
| - | |||||
| Current value (optional) |
|||||
| - | |||||
| - | |||||
| - | |||||
| - | |||||
| Current value (optional) |
|||||
| - | |||||
| - | |||||
| - | |||||
| - | |||||
| When due (optional) |
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| Date of approval | |||||
| 22/05/2026 |
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Independent examiner's report on the accounts
Section A Independent Examiner’s Report
| Report to the trustees/ members of On accounts for the year ended Set out on pages Responsibilities and basis of report |
Charity Name INFO LATINOS |
Charity Name INFO LATINOS |
Charity Name INFO LATINOS |
|---|---|---|---|
| 05.04.2026 | Charity no (if any) |
1202483 | |
| 10-11 | |||
| I report to the trustees on my examination of the accounts of the above charity for the year ended 05/04/2026. As the charity's trustees, you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. |
Independent I have completed my examination. I confirm that no material matters have examiner's statement come to my attention in connection with the examination which gives me cause to believe that in, any material respect:
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the accounting records were not kept in accordance with section 130 of the Charities Act; or
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the accounts did not accord with the accounting records; or
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
| Name: Relevant professional qualification(s) or body (if any): Address: Signed: |
26/05/2026 | |
|---|---|---|
| Aamer Shehzad | ||
| FCA | ||
| Accountability Europe Ltd | ||
| Omnibus Workspace, 39-41 North Road | ||
| London, N7 9DP |
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