REGISTERED COMPANY NUMBER.. CE031318 {England and Wales) TRUSTEES. REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 FOR AGE CONCERN- BARNSTAPLEAND NORTH DEVON cio AGE CONCERN - BARNSTAPLE AND NORTH DEVON cio CONTENTS OF THE FINANCIAL STATEMEKrs FOR THE YEAR ENDED 31 MARCH 2025 Page Ref¢reDce and Admlnistratlve DetallB T￿St¢t3, Report 2 to 10 Independent EXaMIn￿'S Report 11 to 12 St*tsment of FlnAndal Aetivltles 13 Balance Sheet 14 to 15 Notes to the F1nanclAI St*tements 16 to 22 Detslled Statsment of FknancS*l Aetlvitjes 23 to 24 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio REFERENCE AND ADMINISTRATIVE DETAILS FOR THE YEAR ENDED 31 MARCH 2025 TRusfEES Mr S P Harvey (resi8ned 15J7124) Ms B M Gravett Mr I Roome (resigned 1snn4) MrRJWard Mr J A Challis Miss A Walter Mrs L C E York (appointed 1918124) Mt N P Timms (appointrd 13111124) REGISTERED OFFICE 11&118 Boutport StrcEt BARNSTAPLE Devon EX31 ITD REGISTERED COMPANY NiIMBER CE031318 (England and Wales) REGISTERED CHARITY NUMBER 1201835 INDEPENDENT EXAMINER Stevens & Willey CharteTed Certified Accountanis Grenville House 9 Boutix)rt Street BarDstspl¢ Devon EX31 ITZ Page I AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2025 The ttvstees who are also diTectors of the Charity for the purposes of the Companies Act 2006y pres¢nt their report with the financial statements of the charity for the year ended 31 March 2025. The trustees have adoptcd thc PTovisions of Accounting and Reporting by Charities.. Statern￿t of Re¢omm¢nded PTactice appliGable to chaTities preparing th¢ir accounts in a￿)rdance with the Finan¢ial Reporting Standard applicable in th¢ UK and Republic of Ireland (FRS 102) (effeciive l January 2019). OBJECTIVES AND AcfiviTIES objectiv￿ and alms The principal objective of the tharity is th¢ relief of oldu p¢(wle in any manner which now or hereafter may be deemed by law to be charitable. The principal activity of ACBND is that of providing sustainable o¢)mmunity servi￿￿ in the Bgmstaple and North Devon Distri¢¢ in order to r¢duce isolatioft and loneliness, improve health and w¢llbein8 and support ind¢pend¢ni ]iving for older and vulnerabl¢ people. Signifititht aetmties 2024125 c4)ntinued lo be a year of growth. The Charity 8ttr8Cted new volunteers to grow volunteer numberg to 131 (460/0 growth on th¢ previous year) and cli¢nt numbers to 799. In particular the growth in client Thumbers w88 S$8nificant at 910/0. The SPTead of clients and volunteers across North Devon continued with Ilfra¢omb¢ and Area and South Molton and Are& now FKing fully esrablished and reeeivinB all Age Concern Servi¢¢5. Furth¢r work T]eeds to be done to expand to communitie5 at the p¢rim¢t¢r of our ai¢a. with moTe investment in volunl¢er recruitment and s¢rvic¢ ma￿ting. Lynton and Lynmouth. Buekland and South of South Molton are developrnenl 8TeAs. P•ge 2 AGE CONCERN - BARNSTAPLE AND NORTH DEVON cio TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 OBJEcfivES AND ACTIVITIES Publlc ben#fit Devon 18 the 3rd largest county in England, 2,590 squylre miles. 1.2 million r¢sid¢nt5. One of the most sparsely populated counties, with few large settlements and a di5P¢t5ryVrural population. The North Devon population 15 ILK)200 and is older than th¢ national average with a 22.ID/o rise in people aged 65+ since 2011 to a third of the population. Notth Devon is particularly rurallremote with significant deprivation and a profound lack of con]munity $¢rvi¢es. The most deprived areas in Devon are An North Devon, IIfrA¢ombe 8nd B8rnStaple includin8 Forcherniddon Valley. th¢5¢ areas ar¢ in th¢ most deprived IOYV of all areas in England. 6,000 old¢r people in North Devon liv¢ on thc stat¢ pr1￿10n (in poverty) but only 1,500 receive Pension Credit benefit Older people in Notth Devon have 20+ years of poorer healih as th¢y age ¢omparcd to wealthier better resouT¢¢S counties. Levels of disability at? higher than the national averagc. More support foT older. vuineTable people 18 needed including for benefit applI￿10n5, transport and servic¢s lo eombot loneliness and isolation. Each year we undertake client and volunteer surveys to help us understand how and why our servi¢¢9 are used and prioritise service development. In the reporting period our Help Desk and Benefrts Service and our Community Artivit1¢5 Service wer¢ surveye Help Desk and Benefits Service- June 2024 Durin8 May/Jun4 74 clients responded to a postsl survey as follows.. Th¢ largc5t agr groups were 81-85, 76-80 and 86-90. 68Q/o of clients were female, 450/0 lived alone. 42YD with a parnler. Limittd mobilityldisability affettrd 820/0 of clients followed by arthritls. heart conditions, memory problems. diabete5. mental health problems and respiratory condition5. 19 heRlth conditions were Teported. P¢opl¢ mainly found out about our service through friends and family {420/.) and statutory r¢f¢Tral (280k). 85Yo of people used thc s¢rvice because of financial difficulties. for signposting of otheT serviceslactivities (24U/o) and for healthcare and Social care support Ènd signposting (16Vo). Help with transport (14/0), home support (12Yo) and help with energy1utlliti￿ (7°h) were other regular requests. IOOO/o of respondents stated that calls were anSW￿¢￿returned PTomoly and that the people answering calls were h¢lpfvI and able to answer their qu¢stiDns. All 3 benefits clini¢s had been used (61010 Barnstaple. 17Q/a South Molton. 60/y IlfracoTnbe). 16Vo re￿iVed h¢lp at homc. All ¢li¢nts who had received their benefLt application outcomes (950/9) t￿1 ken su¢c¢58ful. 450/0 used their benefit income for home support (e& cl¢aning. clothes washin& bed ¢h&nging) 38Y• used the inci)me for help with transport 32•/y for personal care (eg. w2thingldreg8in8) 32Y• used the incom¢ for en¢r8y for heatin& lighting and cooking 221J/o foi food 16Q/o for toijetries e& incontinence products 820/1 found the help from Age Concern and the additional income to be 'life changing., 9P/o could not have accessed this income any other way. Pw3 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 OBJECTIVES AND ACTIVITIES II)OO/o eould not thtnk of a way to improve the Help Desk and Benefits Servi¢¢. 95Yo iKlieved the services supported independeDt living. 950/0 b¢li¢v¢d the gervi¢es improved ments] health. 'Such a r¢li¢f to get Attendance Allowance and a Blu¢ Badge. Lt helps me to manage and stay independenL" "I have alwAyS found them so helpfjjl. and they listen, which is important to elderly folks." "The advice from Age Concern w45 invaluable and supported me every st¢p of the way." 'You treated me respecthlly ond I was not made lo feel awkward seeking extra financial supp)rt." Community Activities su￿eY- January 2025.. 73 clients responded to the sury¢y. 73P/• were over the agc of 75. 67Vo w¢r¢ female. 60% live alone. 960/0 have health conditions. Limited mobility was the most common (730A), followed by hearinglsighi impairnient (43•/0}, arthritis14￿￿), mental health issues (400/•} and hBart conditions and diabetes (33fjh). 300/0 have problem5 with memory. Other reported ¢onditions were blood pressur< respiratory conditions, cancer, Parkinson's 8nd M& 32D/o found out about the seryice from friends family. 3 IlJ/• from leatlets and posl¢rs and I I•A from home l¢tterknx drops. Statutory r¢ferral was 8Yo and weblsocial media 6Dh. Most people attend more than l a￿1viry (6￿/0) with 300A attending 4+. By attendin8 community activities.. Reported loneliness fell from 77Y¢ to 23Q 900/0 felt improved wellb¢ing 87O/ty felt improved mental health 83Y• felt smproved connection to community 83 /0 frlt more confidentlre5ili¢nt 770/9 frlt supported to live independently 600/0 feli more active 370/0 needed l¢ss GP appointments 2￿/ty needed less medication In order to attend community activities 3￿/• need help with trAnsport and 230/0 need one-to-onB support. Cutrent attendees feel this will ￿0W to 6￿￿ for transport and 530/D for onethto-one support as they get older. "I a carer for my husban&. I bring him ond stsy b￿aUSe I have 50 much fun here.. "The service is really helpful and kind. it has helped me to feel more confident about going out.. "The exereise clLss&s are helping my b&lance, And E feel more ¢onfid¢nL" "Since my wif¢ dicd after 60 years of rTharriag¢ I hav¢ realty struggled. ¢oming here red]ly helps." Pa8e 4 AGE CONCERN - BARNSTAPLE AND NORTH DEVON cio TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2025 OBJECTIVES AND ACTIVITIES Referrals Seryice referral$ come from ststtrtory SOUTces including GPS. Social Pre￿ib¢r5, Social Workers, th¢ Nortb Dcvon Hi)spitsl Dis¢hargc T¢￿￿ Community Mental H￿1th TeanL Pbysiotherapisls, Dementia Nurs¢slAdvi50rs and Devon Carers. family. friend& neighbours and self-referrals. Self-referrdls have grown over the last 12 months which d¢mon8trAte8 the importAnce of our extensive marketTng campaigns which 8re d¢S1￿)ed to reach the most lonely and isolatsd, often using letter box drops to ensure w¢ reach people who are housebound and partieultrly vuln¢rablc. Waiting Iists aTt too lon& particularly for driving and shopping service$. befri¢nding, carer SlIPPDrt and the benefits Service. The main obj¢div¢ in 2025126 is to increase our vOlunt￿r support so we can redu¢¢ our watting lis￿ meet wwing community need and continue to sprcad OUT services across the North Devon District giving all eligible Tesidents equa] a￿ess. VolunteerJ Volunteers 8re r¢orllited via multiple marketing chBnnels including press and PR, radio, poster5 and l¢afle communtty ¢v¢nts. toadshows, web and soci&l media (Fareknok and Instagram). All volunleers follow the 'Safe R¢¢￿ilm¢ftt Process, (application, int¢rvi¢w, 2 ￿ferenc¢s, ¢Dhanc¢d DBS Check) and attend training (compulsory induction training which includes vu]nerable adult safeguardin& lone working. confidentialiry. boundaries. emergency procedures). We also offer volunteers and ￿rer￿familY membeTS a mittimum of 6 additional training ￿UrSe5 each yeaT such BS firEt ai¢L safe movin8 and handlin& d￿entia awat¢ness. bereavement aw8r¢ness and domestic abuse awarene$8. Popular voluntw events are qiiarterly. opportuniti¢s for suppory to build ftiend8hips and give ba¢k to community are viial in ensuring we rdain 2nd grow our volunteer 5UPPOrt Our Volunteer Steering Group meets quarterly and provides importani insight into C1￿]ty and service developm¢nt. The Volunteer Awards Programme gives fromed certificates and 8its to vohfftteers for their long servi where people are available these aT¢ presented at the AGM, In NovembeT 2024. after 8 9 month review pro¢¢ss. w¢ achteved Investing in Volunteer$ Accreditstion and will now be externally audited every 3 yeors to ¢n5ur¢ that we continue to work to bcb't pracliL¢ Standards in the care and support of our volunteers. The external auditor was very complimentary About Ag¢ Concern volunteer working practices and we are very grateful to our volunteers who w¢re interviewed as part of tbe process and gave very positive feedb&ck abo￿ their volunteer experieThces. the work they do and the support they receive from A8e Concern. Pag¢ 5 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 ACHIEVElKE￿s AND PERFORMANCE CharltAble actlvltles In March 2025 service numbeTE and #¢hiev¢m¢nt5 were As follows: o North Devon Help Desk - infoTmatiorn Si￿P0st]ng and support se￿l¢e covering topics su¢h as home supporL heahhc&re and social caye. legal. debi energy. benefits and support servi¢es. Age Concern receives between 70￿1.000 ￿lI￿conta￿S 4 month. o Benefits SeTVi¢¢ - monthly clinics in South Molton and Ilfracombc, w¢¢kly clinics in Barnstaple and 2-3 home visits each w¢cL ￿ help people with Benefits Assessments, Attendan¢¢ Allowan¢¢. P¢nsion C[￿lts. Blue Badges and oth¢r P￿erwOrk. We have grown our monthly benefits income for OUT clients from £25.000 to %35.0￿ each moThth. with a 970/ts+ ¥uc¢¢ss Tate on our application5. Con]munity Transport- volullteer drivers drive people in theiT own ¢aTS for rnedica]. social and pwti¢41 journey8. Wh¢¢l¢h8iTS gnd walking aids can be transported and one to one support to attend medical and other appointments be provideLi Es¢orts moy be required for particularly vulDerÈble poss¢ng¢rs. Thi8 5crvice h&$ grown from 30 weekly journ¢ys to 80 with driv¢r numbers growing from 20 to 35. o ShDpping Service - an Age Concern volunleer either accompanies and helps someone to undertake their own food shopping or is Eiven a list a])d payment and does the food shopping for Help with shopping lists. to carry bags 3nd put Shopping away can be provided An on-line shoppin8 Service ¢aD also be provided. AToulld 20 people used thi5 Service each week in 2025. o Befriending and Telephone Befricnding - An Age Con¢ern volunteer provides a weekly befriending vtsit Visits usuaJ]y lasl an hour during which time ￿0p]e enjoy a cup of tea and a ch8t, look ai old photogtaphs, play games, provid¢ support to 80 for a short wdlk oi STI outside and enjoy the sunshine. Telephon¢ Befriending phon¢ calls provide conversation and companionship and check to make sure that all is well. F￿e to face befriending grew from 25 to 35 weekly visits and Telephon¢ Bcfriending provided around 60 friendthip calls a week. o Carer Support - An Age Concern volunteer provides a wcckly befri¢ndin8 Visit to the cared-for allowin8 the carer to take A much-needed break. Visits usually last 2-3 how5 during whieh time people enjoy a cup of tea and a chaL ]￿k at old phOtO￿aphS and play games. Jn addition to befriending the cared-for the volunteer also provides sUPPOrt to the ¢￿¢r. Just betng heatd can make F4 big differenc¢ to how carers feel. In addition. carers receive respite breaks when the person they ¢4re for attends an Age Concern Community Activity. 20 wers a week ben¢fited from the service in 2023124 wbxch grew to 34 in 2024125. o Community Activities - Age Concern provided over 5.000 community aciivity attendan¢¢s in the peiiod and added a Pop-In MoTning in Ilfraci)mbe. Transport and support to attend &¢tiviti¢s was provided to 30D/o and 230/0 of all attendees who reported that thcy would k unable to attend without this additional support. Ln addition to providing transport for Ag¢ Concern aclivities we also support Memory Clubs, Falls Prevention Exercise Classes and other clubs and 8roups in North Devon with tran5POrt aud se[Yi￿ marketin8. o Shopmobility, Scooter and WheelchaiT Hirc - clearted sejviced wheelchaiT8 and scoot¢rs can be hired by the day or th¢ w¢¢k The 5Ctvice Suppo￿ around 10 peopl¢ each week Page 6 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 Over 4,000 people were SUPEthed dwin8 2024125 (1400/D growth on the previous year) with over 17,500 unils of supporL Volunteers don4t¢d over 18.000 hours of service (280/0 growth on the previous year) which equates to a donation of £226.8W based on the adult living wag¢ (350/0 ￿wth on the previous yeAr). With thc gTowth in voluntrr numbers. w¢ ate able to provide more holistic support to our cliellts with many peopl¢ using n]uliiple services. enabling us to meet higher levels of need and make a teal differen¢e to the most vulnerable in our community. Demands foT tran5POrt. shopping. befrtending. weT SUPPOrt and b¢nefits 8UPPOrt ¢ontinue to exceed our ability to supply and illcre￿ed volunteet Temii¢m¢nt in th¢se areas is a priority. FINANCIAL REVIEW Principal fundlog s()urces Th¢ Charity is fimdcd by a combination of¥¥ryice charges. donations and community fundTaising (currently around 14% of total income). statutory ￿nditig {cutrently around 26Q/o of totsl income). and grants and tr￿sts {cwrently ￿0￿nd 600/0 of tixal income). Grant fimding ts particularly challenging, with grant awards being smallw and harder to achieve post Covi WoTk must contiTJU¢ in 2024125 to improv¢ the Charity's sustsinability through charitable service ¢harg¢& (knnation4 legaci¢s. community fimdraising atjd through in￿eaSed ststutory supporL Reserves policy The iotal bank balance of £71,664 in ACBND at 31 March 2025 represents 4 months of Charity funding. £39,736 of income received is deferred into the following year. Due to the risks outlined in R) to d) below the ChArity 85pires to hold 8 reserve equal to six months of op¢rdtin8 Costs. This Is necessary because: a) A SOUTCC of income. e.8. a grant or community donatio￿ may not be renewed due to rconomic oir¢umstances beyond ACBND control and fvnds might be needed to giv¢ T￿￿tee$ time to tak¢ aclion if income falls below expectations. The fimding climate is In￿a51ngIY challenging. and this risk has become more likely. b) Ther¢ may be a need to fund short-lerni deficits in a cash budgeL e.g. money may need to be spEDi before a fiJndin8 8rnllt is received. Th¢ time taken for fimder5 to process ￿ont applicatiozjs and make grant payments has increased tn recent yeaTS and is often longer than stated in gtant suidelin¢s. c) There is a risk of ao unforeseen emergency such as an unexpected lar8e IT repair bill. e.8. for a computer virus cleanse. d) ACBND may need to cover unfor¢s¢en &y-to-day operational ¢ost& e.8. employin8 temporary 3tsff to cover a long-term siek absence. Pa8c 7 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2025 FINANCIAL REVIEW Colng concern The charity is reliant on continuing ￿nding from Devon County Council and other third party grantsldonoTS to enable it to COV￿ its operaling ¢xp¢ndittwe. The Trustees are optimistic that fjjrther fimding will be &Ereed with applications for grants in progress, bul there Can be no certainty in relation to this. On this ba51S, th¢ trustc¢s h4v¢ ¢onlinu¢d to adopt the going concern basis of accounting. The In]stees ar¢ ¢arefvlly monitoring the charity's financial posi¢ion thTough Car¢fi￿ comparison of budgeted to actual results with fijnding fri)m Devon County Council ongoing at the date of approval of the financial statsments. FUTURE PLANS The Board of Tntstees has set the following priorities for 2025126: l. Funding 5¢rYi¢es 2. Recruiting volunle¢TS to grow s¢rvi¢e provision and meet need 3. Marfteting services so that people in North Devon who need the Charity's services know about Ihetn 4. Chority governance. including financial governance Trustees would like to thank the wonder￿] volunteers who aTe so generou5 Irt their donations of time and expertise and the staff team al Age Con¢ern for pll their hard work. STRUCTURE. GOVERNANCE AND MANAGEMENT GoverDiDg documenl Age Concern Barnstaple and North Devon (ACBND) is Controlled by its governing docuni¢n¢ the Constilulion" which defines it Ls a Charitable Incorporated Organis#lion (CIO), As defin¢d by th¢ Compnies Act 21KJ6. Charffity ¢oDstitudon Age Con¢¢rn Barnstapl¢ and North D¢von (ACBND) is a ch￿Itable Incoryordted Organi58tion registered in England and Wales on the 3rd Febnwy 2023. Forn]erly Age Concern B8rnSt*pl¢ and Distriet Associatio unincoryornted registered charity. Pag¢ 8 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE, GOVERNANCE AND MANAGEMENT Reerultment And appolutment of new trus¢ees ACBND is governed by a Board of Ttuste¢5 which currently Compris￿ a Chair and 5 truslees. The Chair is appointed by the Board from th¢ ¢xisting trustees. Th]stees ar¢ recrnited with reEard to the bAiance on the Board of individua]s with relevant skills, experience. knowledge and qua]ificAtions. As w¢ll a5 lookin8 for individuals with business. healthlsocial ¢are. North Devon. community aud governance expertise, direct expertence with ihe issue5 which face otsr clients and volunteer experience is valued. Prior to inviting nominations Mnd applications for Boatd rnemberslll'p a skills audit review of existing memb¢rs is undertaken in order to attract prospectiv¢ members with the r¢quit¢d experienc4 skilts and knowledg¢. The Board of Trustees meets a minimum of 6 times & year and is respon5ibl¢ for the ov¢raJl direction and ontrol of ACBND. The Board is re5p)nsible for taking decisions on th¢ 5trate8ic direction of the Chariry. pproving major expenditure. major developments 8nd thtOU8h the Chair giving support and supervision to the CEO. Specifically. ttustees.. - Make sure the Charity 18 carrying out its puryoses for the public bencfit - Comply with the Charity governing document and the law - Act in the Charity's best intet¢st - Manage Charity resources r¢sponsibly - Act with reasonable ¢4r¢ and skill - Make sure the Charity is accountable On appointment each trustee signs a Code of Conduct and completes a register of imerests. They are given a Tn￿¢t Induction Pack that include5 th¢ Charity Governing Dooumcnts policies and procedures. including conflirt of int¢iesl, aDd other guid*n¢¢. The pack contains a ¢Jvsle¢ job descriprion and & copy of the Charity Commission Guidance Leaflet_ The Essential Trustee.. what you need to know,. New trustee5 meet with the Chair and CEO to discuss: - their role and responsibiIities - key docutnents includin£ the Constitution - fiJndin8 including the latest published a￿DuAlS 8md curnt position - the Charity's fo¢us on outcomes Tn￿l¢eS are a150 invited lo an induction tour of 311 services. OrgaDlsadonal strUC￿re and deelslon maklng The CEO leads the d#y-to-day managem¢nt of ACBND on authority deleEated by the Board of Trustees. The CEO and ChAir neet regul&riy to discuss and implement strategic and operational issues and to monitor and control the perfornian¢e of the Charity against th¢ Strotsgic Plan. This wotk 18 reported on at Th￿e Board Meetings. Related pariies Any related p8ty transactions requiring disc105ure have been d¢tsiled in the notes to the accounts. Insurance The Charity insutanrx is reviewed annually and includes public liability. Cmployee liability and profcssional indemnity cover. ID addi110￿ volunt¢¢r5 who drive for the Community Transport Service have their No-Clalll￿ Bonus protected whilst driving for the Charity. Pw9 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2025 STRucfuRE, GOVERNAIICE AND MANAGEMENT Rl$k management The thtstees have a duty to identify and review the Tisks to which the Charity is exposed and to appropriate ¢ontrols are in place to provide reasonable a8suronce ogain8t fraud and error. Day to day accounting and bookkeeping are undertaken by the Charity Administrator under th¢ sup¢rvisiort of thc CEO. Financia] Gov¢man¢e is managed through monthly Tepons from the Xero accounting software packa8e which is linked to the Charity bank account and gives a real-time financial position. The monthly Vari8rtce Report shows income and expenditurc against budECt and allows the ChATity Treasurer and tnjstees to Tnake adjuslments to funding and costs as required. An ¢xlemal accountant produces the Aecounts and Annual Report and all external r¢portill8 r¢quir¢ments are met. rr risks are mon8g¢d via an ¢xt¢rn&l providrr, Al¢h¢my Systems. Cloud-based shared drives and dat#bas¢s providc bark-up for Client and voluni¢er data. Any virus risks gre managed by A]chemy who look after the Charity software 8nd hardware aDd provide both day tts day remote staff technical support as well &8 on.site support And Crisis management should this be needed. A provision is made in the budget in ¢ase this is required. HR risks are managed by using on external provider, South W&st Council (SWC). SWC provide remote support for Any HR i55U¢s, r¢vi¢w poli¢i¢s and Pro￿dures, and provide additional support for specific is$￿$ if needed. A provision is made in the budg¢t for additional HR and l¢gal support should this be required Risk Assessments at the main Charity office. and all prOj￿t sites. are c8Thied out annually and lead volunteets at projects. and individual lone working volunteeN are trained as required in Tisk and health and saftty, irLcluding lone working and safeguardin8. All volunteeTS ar¢ sU￿1$¢d and supported to ChaTity poli¢iu and prO￿dur¢S ¢orre¢ily. All Charity plicies and pro¢eth]r￿ are reviewcd and updated annu&lly or as r¢quir¢d and teviewed externally ¢v¢ry 3 y¢ars. The ChaTity h&s an annual Health and Safety IH&S) inspection, fire review Bnd PAT testsn& Accident books are used, and incidents are Teported. If necessary, H&S is adjusted to reflect experienL%. A f￿¢ Te8iSter ts taken at All clubs. groups and meetings. All volwiteers tre recruited usin8 The Safe Rxruilm¢nt M¢thod whi¢h includes th¢ Completion of an application forn). an interview. 2 references. an enhanced DBS check and compulsory training in policies and pro¢¢dures. Approved by order of the board of trustees on .,.... . and si￿ed on its behalf by.. Mr R J Ward - Trnstee Page 10 INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio llldepeDdent eumlner'$ report to the trustses of Age Concern - Barnstsple and North Devob CIO ('tb¢ Company,) I Teport to the chaTity tn]stees on my examination of the accimnts of the Collydny for the year ended 31 March 2025. Re5ponslbllldes 4nd basls of report As the chxrity's tr￿SteeS of the Company (and also its directors for th¢ purp)8es of ¢ompany law) you ore ruponsible for the preparation of the accounts in a￿Ordance with the requirements of the CompRnies Act 2006 (tb¢ 2006 Act). Having satisfied myself that the accounts of the Company are not required to be audilcd und¢r Part 16 of the 2006 Act and are eligible for indwendent examination. l i¢port in respect of my examination of your charitys accouTrts as ca)Tied out under Se£tion 145 of the Charili¢s Act 2011 Cth¢ 2Ql l A￿,). In oarrying o my examination I have followed thc DiTections given by the Ch8Tity Commiuion under Section 145(5) (b) of the 2011 Act. Pagell INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio Independent ex*mlner's rtat¢m¢nt Sin¢e your charity's gross IDCOtne exceeded £250,000 your examiner must be a member of & list¢d body. I can confinn that l am qualified to undertake the exAmination because l am a m¢mb¢r of the A8YOCi81ion of Chartered CertifL¢d ACCOUntsn￿ which is on¢ of the Ixsted bodies. I have completed my examination. I confiThn that no matters have come to my attention in ¢onaection with the examination givkng me cause to believe: 2ccounling ￿OrdS were not kept in Kqpeet of th¢ Company as [qui￿d by Seetion 386 of th¢ 2006 the accounts do not accord with those records. or the accounts do no¢ ¢omply with the 8ccounting requirements of S¢ction 396 of the 2006 Act other than any requiTemenl that the aeKounts 8iv¢ a true and fair view which is nol a thaller considered Bs Part of an ind¢p¢ndent examination. or the accounts h8ve not been prepared in accordance with the methods And principles of the Statement of Recommended Practice foT accounting and r¢portin8 by charities (applicable to charities pr¢pating th¢ir accounts io accordance with the Financial R¢portinB Stsndard applicable in the UK and Republic of Ireland (FRS Iif2)). I h&ve no ¢oncems and have come a¢ross no other matters in connection with the examination io which attention Should drawn in this report in order to enAble a proper ￿derStandIng of the a¢counts to be reached. Mr A P Kennard FCCA The A&qrKiation of Chartered Certifjed A¢wuntants Steven5 & Willey Chartered Certified Accountants Grenville House 9 Boutport Street BaTnstaple EX31 ITZ D&te'. {.l.i..l.LS...... . P88e 12 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025 Peri￿1 312123 to 31r3r24 Totsl funds Year Ended 31nn5 TolAI Unrestricted Restricted funds funds Notes INCOME AND ENDOWMENIS FROM Donations, lega¢i¢s and grants 184.964 76,925 261089 252,112 Charltsble attivities ChaTitable activities 33596 33596 23.741 Inv¢8tment income 132 132 Tot*1 218,692 76,925 295ffj17 275.853 EXPENDITURE OIY Charltsble xcttvltlts Charitable activiii¢s 205,166 7692S 282.091 274.900 NET INCOME 13.526 I3￿26 953 RECONCILIATtON OF FUF4DS Totsl fAmds brought forward 30.636 30,636 29,683 TOTAL FUNDS CARIUED FORWARD 44,162 44,162 30.636 The note8 on page O form part of th¢5e financial Statements Page 13 AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio BALANCE SHEET 31 MARCH 2025 2025 Total fuDds 2024 Total fimds Unrestricted Restrict¢d fund5 fimds Notes FIXED ASSETS Tangibl¢ assets 9,054 9,054 11.813 CURRENT ASSETS Debtors Cash at bank and in hand io 14,686 71,736 14686 71,736 11.322 87.064 86,422 86A22 98,386 CREDITORS Amounts falling due within one year li {51 J14) (SlJ14) {79,563) NET CtrRRENT ASSETS 35,108 35.108 18,823 TOTAL ASSETS LESS CURRENT LIABILITIES 44,162 44.162 30,636 NET ASSETS 44,162 44,162 30.636 12 Unrestricted fi]nds 44,162 30,636 TOTAL FUNDS 44,162 30,636 The charitsble company is entitled to exemption from audit under Section 477 of the Compallie$ Act 2006 for the year ended 31 March 2025. The membBrs hav¢ not r¢quiied th¢ company to obtain an audit of its financial statements for the year ended 31 MaTch 2025 in ac¢oTdanc¢ with S¢ction 476 of the Companies Act 2006. The Irusrees aCkn￿WIcdge their responsibilities for (a) ensurin8 that the charitable company keep5 a¢¢ountin8 records that comply with Sections 386 aTtd 387 of the Companies Act 2006 and Ib) preparing financial statements which givg a tNe and fair view of the state of affairs of the charitable Company ￿ at the end of each financial year and of its SUTpIus OT dcfirit for each fmanci41 year in aword8nce with the requirements of Sections 394 and 395 and which otherwise comply with the TequiTem¢nis of th¢ Companies Act 20￿ relating to financial ststements, so far as &pplieable to the chaTitable company. The notes on p¥8¢ O for￿ part of these fujancial st¥t¢ments Page 14 conlinued... AGE CONCERN- BARNSTAPLE ANO NORTH DEVON cio BALANCE SHEET- ¢ontinued 31 MARCH 2025 Thes¢ fuiancial ststements have been prcp2red in ￿¢DId￿nce with the provisions applicable to ¢haritable companies $ubj¢ot to the small companies r¢gime. The financial Bthtements were approved by the Board of Trustees and authoris￿] for issu¢ on were signed on its behalf by.. R J Ward- Trustse Ms B M Gravett. Thlslee The notes on p88e O fornj part of these financi￿ stst¢meDts AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 ACCOUNTING POLICJES Bas18 of preparing the financial statements The financial statements of the charitable company, v4hich is a public benefit entity under FRS 102, have been prepared in 4￿rd￿nce with the Chaiities SORP (FRS 102)'Accounting and Reporting by Charities.. Statement of RecommeDdBd Pra¢ti¢¢ appli¢4ble to charities preparing their ￿CoUnts in a¢cordance with the FinBncial Reporting Slandard applicabl¢ in thc UK and Republic of Ireland (FRS 102) (effective l January 2019),, Financial ReportinE Stand8rd 102 Th¢ Financial Rew)rting SlalldaTd applicablE in th¢ UK 4nd R¢public of Ireland, Ind the Companies Act 2006. The fin8nci&l statements have been prepared under the historical cost ¢onv¢ntion. Income All income is recognised in th¢ Stst¢m¢nt of Finan¢ial A¢tivities once the charity hAs entitlement to the fijnds, it is probable that the incom¢ will be re¢eived and th¢ amounl can be measured reliably. Voluntary income 15 received by way of grants. donations and gifts and is iucluded in full in the Statement of Financial A¢livities when TeceivRble. GrAnts are accounted for wideT the aocruals m(Mlel. Any deferred element of grants relatin8 to fvture periods is included in creditors as income irt advance. Whete entitlemeni is not conditional on the delivery of a specifjc perforn)ance by the ch2Tity. grants are reco￿ls¢d only when the charity bBcom¢8 un¢onditionally en1itled to the grant. Donated services and facilities are included at the value to the charity wh¢re this Can be quantified The value of services provided by volunteers has not been included. Lega¢i¢s are in¢luded when the charity is advised by th¢ personal representative of an estate that paymeni will be mgde or proixty transferred and the amount involved ¢8n be quantified. No incoming rc50urc¢s aEe induded in the SOFA net of expenditure. Expendlture Liabilities ale recognised as expenditure as soon as there is a leg8] or constructive obligation committing the charity lo that expendI￿re. it is probable that a transfer of economic b¢nefits will be required in settlement and the amount of th¢ obligation can ￿ measured reliably. Expenditure is Accounted for on an a¢¢rn81s basis and has been classified under headings that awegat¢ all ¢ost related to the catcgory. Wh¢r¢ eo$tS ¢onnot be directly attributed to palli¢ular h¢adings they have been allocated to activitie5 on a basis ¢onsist¢nt with lh¢ u5¢ of resources. Expenditure in¢ludes VAT and is reported as purt of the expenditure to which it relales. The accrua15 model is used Charitable cxpcnditur¢ compTises those costs incurred by the charity in the delivery of its ￿tIvItieS and s¢rvices for its beneficiaries. It includes both ¢osts that can Ix allocated dir¢¢tly io sueh activiti and those costs of an indir¢ct nature Tjecessary to siipptsrt them. Support Costs 8re those ineuffed dIre￿]Y in support of the objects of the charity. P4g¢ l6 Jrtinved... AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio NOTES TO THE FINANCIAL STATEMENTS- contlnued FOR THE YEAR ENDED 31 MARCH 2025 ACCOtJlfflNG POLICIES- eonthi￿ed Charitable acthtltiti The ¢harity is a public benefit ¢nlity. Governance eosts Governance Costs comprise all cost5 involvin8 the public a￿oUntabIlIty of the charity and its compliance with tegulation and good wactice. TAnglble flxed a58ets Depreciation is providcd at the following armual rates in order to write off each asset over its estimated ￿Seful life. Offi¢e equipment on reducing bal8n¢e Taiatlo Th¢ Charity is exempt from ¢orporation tsx on its ¢hari18ble activtties. Fund *eeountlng Unrestricted fvnds can be weo in accordane¢ with the ch&ritsble ObJ￿tiveS at the discretion of thc Restricted funds c4n only be used for pArti¢ular restsictrd purposes within the obie¢is of the Charity. Restrictions orise when specified by the donor or when fund5 are rRised for particulllr restricted puq)oses. Further explartaiion of the nature and purpose of ￿ch fimd is included in the notes to the fmanctal Penslon costs and other post-r¢ttremeDt beneftl¢B The charilable Company operatss a defined contribution pension scheme. Contrtbutions Fdyable to the chaTlt2ble company's pension scheme are charged to the Stst¢ment of Financial Actlvities in th¢ iod to which they relate. DONATIONS, LEGACIES AND GRANTS Period 312123 to 3113124 Year Ended 3113125 Donations Gift aid Grants 8856 933 252,100 112.227 (2,169) 141054 261W9 252.112 Page 17 conlinued... AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31 MARCH 2025 INVESTMENT INCOME Period 312123 Year Ended 3113ll5 3113124 Deposit a¢cowit interest 132 DONATED SERVICES Volunteers d¢)nated over 18,000 houTS of service which eq￿te9 to a donation of £226,800 based on the adult living wa8e. NET INCOMEI(EXPENDITURE) Net incomel(expenditure) is Ststed after ch8r8irAd(crediting): Period 312123 to 3113124 Year Ended 3113125 Independent ¢X8rnlDation fees DepTeciation- owned asset5 4,491 2,759 1,920 4,033 TRUSTEES, REMUNERATION AND BENEFtTS There were no trustees, Temvnerotion OT other b¢nefits for the yeAr ended 31 March 2025 nor for the p¢Fiod ended 31 Mar¢h 2024. Tru5¢ee$' expen TheTe were no ttusteu, expens&q paid for the year 31 March 2025 nor for the Fyriod ended 31 March 2024. Page 18 continued... AGE CONCERN- BARNSTAPLE AND NORTH DEVON cio NOTES TO THE FINANCIAL STATEMENTS - continu FOR THE YEAR ENDED 31 MARCH 2025 STAFF COSTS The averagc monthly number of employees dwing the year was as follows: P￿10d 312123 Year End¢d 3113125 3113124 ChaTitsble adivities Management alld administration io No employees Teceived emolllrnents in excess of £60.000. Tothi ¢molum¢nts paid durinB the F*riod to those individuals whom the trusiees consider to be kry m8nagement personnel was £46,866. COMPARA TIVES FOR THE STATEMENT OF FINAIYCIAL ACTivfTIES Unttstricted Rcstri¢t¢d funds funds Total funds INCOMR AND ENDOWMENTS FROM Donations, legacies and grants 213.076 39.036 252.112 Chfiritsble acthildes Charitsbl¢ activities 23.741 23,741 Totsl 236,817 39,036 2?5,833 EXPENDITURE ON Charltable Acttvltles Chatitsble activities 235.645 39255 274,91 NET INCOMEI(EXPENDITURE) 1,172 {219) 953 RECONCILIATION OF FUNDS Totsl funds brought forward 29,464 219 29,683 TOTAL FufqDS CARRIED FORWARD 30,fj36 30,636 Pa8¢ 19 ¢ontinue