1
Charity Registration Number 1201461 (England & Wales)
## **UNA VOZ DE AYUDA (VOICE OF SUPPORT)**
**ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENT FOR THE YEAR ENDED 30 APRIL 2024**
2
## **UNA VOZ DE AYUDA (VOICE OF SUPPORT)**
## **COMPANY INFORMATION**
## **TRUSTEES**
Antonio Redondo Antonia Ragel Meury Febres **VOLUNTEERS** Antonio Redondo (Director) Nelly Mosquera (Sub-Director) Mirta Osorio Mayte Daza Fiorella Ramirez Ysla Antonia Ragel Meury Febres
Trustee and Volunteer who passed away since the integration of Una Voz de Ayuda. Angeles Ramirez Montelongo (RIP)
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## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Contents of the Financial Statements for the Year Ended 30 April 2024
||Page|
|---|---|
|Report of the Trustees|4 to 6|
|Statement of Financial Activities|7|
|Statement of Financial Position|8 to 9|
|Notes to the Financial Statements|10 to 12|
|Detailed Statement of Financial Activities|13 to 14|
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## _**Trustee’s Annual Report for the Financial Period 29 Dec 2022-30 April 2024.**_
The trustees and volunteers who are directors of the organisation present their report and audited financial statements for the Financial Period 29 Dec 2022-30 April 2024.
The trustees Constitution of a Charitable Incorporated Organisation who’s only voting members are its charity trustees and the Foundation model constitution was dated, last on 13 December 2022 and submitted to the charity commission in Dec 2022
## _**Structure, governance and management**_
Una Voz de Ayuda (UVA) [A Voice of Support] is a registered charity and organisation run by volunteers registered Charity Incorporated Organisation under the number 1201461.
The trustees and volunteers at present are members of the Management Committee.
All new staff, volunteers and members of the management committee must go through an induction process at the start of their work with Una Voz de Ayuda (UVA) [A Voice of Support]. This process aims to familiarise them with aims, objectives and structures of the organisation, understand the policies and procedures which are likely to be relevant to their work
Una Voz de Ayuda is governed by a board of trustees and volunteers who oversee the charity’s strategic direction and financial management. The board meets regularly to discuss operations, compliance, long-term planning, monitoring risks and budget. As part of its work the committee approves the charity’s business plan, annual work programmes, annual budget, day-to-day operations, volunteering management and operational decisions are delegated to the committee who receive supervision from the Director and sub-director.
The main activity of the organisation is general support in the emotional health and wellbeing for the Spanish speaking community in the UK.
The trustees and volunteers reviewed the health and safety policy on 31 Jan 2025 and at various meetings throughout the year examine likely risks of constitutional, financial, governance, management, operations, fundraising, external influences, health and safety and agreed measures to reduce and mitigate the risks.
## _**Objectives and Activities**_
The purpose, aims, objectives and mission of Una Voz de Ayuda are to provide services to the Spanish speaking community in London- The UK which main drive is to work in the prevention of psychological crisis and the promotion of emotional and mental wellbeing to the Spanish speaking community in the UK in order to support and empower Latin American migrants in the UK by providing essential services such as workshops and active listening though the telephone line that people can contact to talk when having emotional crisis, cultural programs, and communitybuilding activities.
The trustees have received briefing and online training to ensure that the work Una Voz de Ayuda adheres to the Charity Commission’s guidance on “Charities and Public Benefit and strictly furthers Una Voz de Ayuda’s charitable purposes for public benefit. The trustees considered the restrictions to benefit a section of the public, based on language spoken (Spanish) to strictly fall within our charitable objects. No other restrictions apply in terms of access to facilities, degree of need or any other factors.
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Una Voz de Ayuda’s committee is responsible for safeguarding the assets of the organisation and hence for taking reasonable steps for the prevention and detection of fraud and irregularities.
## **Who Used and Benefited from Our Services?**
Latin Americans and Spanish people form a significant portion of the migrant community in the UK, facing challenges related to adaptation, economic instability, and emotional well-being. The beneficiaries of Una Voz de Ayuda’s services are predominantly Spanish-speaking migrants from countries such as Colombia, Ecuador, Venezuela, Spain, Peru, Bolivia with a significant number experiencing financial hardship and social isolation.
Una Voz de Ayuda operates for the benefit of Spanish speaking migrants, ensuring their cultural heritage and emotional well-being are preserved and supported. All activities align with UK charity regulations and are designed to make a positive community impact.
Many of our service users work in low-paid, precarious jobs, including cleaning, hospitality, and caregiving, often under exploitative conditions.
A large percentage of beneficiaries’ face housing insecurity, sharing overcrowded accommodations or dealing with unsafe living conditions.
Emotional well-being is a key area of concern, with many experiencing stress, anxiety, and depression due to migration challenges and past trauma.
Language barriers prevent access to essential services, with a significant portion of beneficiaries requiring interpretation assistance.
Women, particularly single mothers, form a substantial part of our beneficiaries, needing support in parenting, domestic abuse recovery, and financial independence.
By offering tailored emotional support workshops, cultural activities, and direct assistance, Una Voz de Ayuda plays a vital role in strengthening the resilience of Latin American migrants and fostering a sense of belonging within the UK community.
## **Achievements and Performance**
Despite financial challenges, Una Voz de Ayuda successfully delivered:
Workshops for participants:
**-Understanding the power of Forgiveness** 16 January 2023
(8 weeks) Workshop with 14 participants.
## **-Understanding the process of bereavement and grief.**
22[nd] Feb 2023 (8 weeks) Workshop with 13 participants.
**-Emotional intelligence** 4th April 2023 (12 weeks) Workshop of 37 participants.
**-Resilience** 10th July 2023 (8 weeks)
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Workshop of 8 participants.
**-Learn how to live with a long-term disease or illnesses** 30th September 2023 (8 weeks) Workshop of 20 participants
**-Self-esteem** 4th March 2024 Workshop of 11 Participants.
## **Workshops for Trustees and volunteers:**
-Active listening while answering the telephone line 5th January 2023 (9 weeks), update/debriefing April 2024 -Group dynamization 15 March 2023 (9 weeks)
-Non-violent communication 10 June 2023 (4 weeks)
-Update Emotional support/assistant/ listeners 20 September 2023 (10 weeks)
Community feedback has been overwhelmingly positive, with participants expressing how these activities helped them feel connected to their roots, very useful, life changing and they feel emotionally supported in their migration journey.
These activities directly contribute to our goal of preserving Latin American culture and supporting emotional wellbeing in the diaspora community.
## **Challenges and Lessons Learned**
Because we are limited to supporting the Spanish Speaking community in the UK; founding has been very challenging and minimal to receive.
Underfunding of Emotional Well-being and Cultural Initiatives: Mental health and cultural preservation often receive insufficient financial support, despite their crucial role in migrant adaptation and well-being. Without mental health support, individuals struggle to function effectively in society.
Delayed Funding Impact: The delay in receiving funds resulted in financial strain, limiting the scope of activities.
## **Plans.**
In the upcoming year, Una Voz de Ayuda aims to:
Expand the different workshops to reach more participants, including workshops such as stress management, knowing yourself, meaning of life, management of your emotions. effective communication as well as integrating activities like working in conjunction with the Latin community choir, art therapy, cine forum. Secure more sustainable funding sources to support our programs. Strengthen partnerships with other organizations to maximize impact.
## on behalf of the board of trustees
Meury Febres
**Trustee** 27-02-2025
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## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Statement of Financial Activities for the Year Ended 30 April 2024
|Statement of Financial Activities
for the Year Ended 30 April 2024|Statement of Financial Activities
for the Year Ended 30 April 2024|Statement of Financial Activities
for the Year Ended 30 April 2024|Statement of Financial Activities
for the Year Ended 30 April 2024||
|---|---|---|---|---|
|**INCOMING RESOURCES**
**Incoming resources from generated funds**
Voluntary income
Investment income
**Total incoming resources**
**RESOURCES EXPENDED**
**Other resources expended**
-
-
**NET INCOMING RESOURCES**
222
-
**RECONCILIATION OF FUNDS**
**Total funds brought forward**
-
-
**TOTAL FUNDS CARRIED FORWARD**
222
-
Unrestricted
Restricted
funds
funds
Notes
£
£
2
222
-
3
-
-
222
-||||30.4.24|
||Unrestricted
Restricted
funds
funds
Notes
£
£
2
222
-
3
-
-
222
-|||Total
funds
£
222
-
222|
|||-
222
-
222|-
-
-
-|-
222
-
222|
8
## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
## Statement of the Financial Position
At 30 April 2024
|Unrestricted
Restricted
funds
funds
Notes
£
£
**CURRENT ASSETS**
Debtors
7
-
-
Cash at bank
222
-
222
-
**CREDITORS**
Amounts falling due within one year
8
-
-
**NET CURRENT ASSETS**
222
-
**TOTAL ASSETS LESS CURRENT**
**LIABILITIES**
222
**NET ASSETS**
222
-
**FUNDS**
9
Unrestricted funds:
Unrestricted 222 -
Restricted funds:
Restricted
**TOTAL FUNDS**
222|30.4.24
Total
funds
£
-
222
222
-
222
222
222
222
-
222|
|---|---|
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## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Balance Sheet - continued At 30 April 2024
The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 30 April 2024.
The members have not required the charitable company to obtain an audit of its financial statements for the year ended 30 April 2024 in accordance with Section 476 of the Companies Act 2006.
These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies ’ regime.
The financial statements were approved by the Board of Trustees on 27-02-2025 and were signed on its behalf by:
.............................................
Meury Febres
Trustees
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UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Notes to the Financial Statements
for the Year Ended 30 April 2024
## **1. ACCOUNTING POLICIES**
## **Company Information**
Una Voz De Ayuda (Voice of Support) I a charity registered with the Register of Charities (England & Wales). The registered office is 20 Hollywood Road, London, E4 8JE
## **Accounting convention**
The financial statements have been prepared in accordance with the charity's Memorandum and Articles of Association, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)". The charity is a Public Benefit Entity as defined by FRS 102.
The charity has taken advantage of the provisions in the SORP for charities applying FRS 102 Update Bulletin 1 not to prepare a Statement of Cash Flows.
The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.
## **Incoming resources**
All incoming resources are included on the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy.
## **Resources expended**
Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.
## **Tangible fixed assets**
Tangible fixed assets and depreciation
Tangible fixed assets are stated at cost less deprecation. Depreciation is provided at rates calculated to write off the cost of fixed assets, less their estimated residual value, over their expected useful lives on the following bases:
Computer equipment 25% Straight Line Basis F F & Equipment 25% Straight Line Basis
## **Taxation**
The charity is exempt from corporation tax on its charitable activities.
## **Fund accounting**
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
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## **2. VOLUNTARY INCOME**
|Gifts
Donations
Grants
Membership Fees
UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Notes to the Financial Statements-continued
for the Year Ended 30 April 2024
**3.**
**INVESTMENT INCOME**
Deposit account interest|30.4.24
£
-
-
-
222
222
30.4.24
£
-|
|---|---|
## **4. TRUSTEES' REMUNERATION AND BENEFITS**
There were no trustees' remuneration or other benefits for the year ended 30 April 2024 nor for the year ended 31 March 2011.
## **Trustees' Expenses**
There were no trustees' expenses paid for the year ended 30 April 2024
## **5. STAFF COSTS**
34.04.24 £ - Wages and salaries **TANGIBLE FIXED ASSETS -**
## **6. TANGIBLE FIXED ASSETS**
## **7. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
|**7.**
**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**||
|---|---|
|Other debtors
**8.**
**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
Trade creditors
Taxation and social security
Other creditors|30.4.24
£
-
30.4.24
£
-
-
-|
||-|
12
## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
## Notes to the Financial Statements - continued
for the Year Ended 30 April 2024
## **9. MOVEMENT IN FUNDS**
|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|At 22.12.22
Net movement
in funds
At 30.4.24
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
-
222
222
Net movement in funds, included in the above are as follows:
Incoming
resources
Resources
expended
Movement in
funds
£
£
£
**Unrestricted funds**
Unrestricted
**Restricted funds**
Restricted
**TOTAL FUNDS**
222
-
222
-
222
222
-
-
-
222
-
222
-
-
-|30.4.24
£|
|---|---|---|---|---|---|---|
|||-||222||222|
||||||||
|||-||-||-|
||222||-||222||
||||||||
|||-|-||-||
||||-||222||
13
## NA VOZ DE AYUDA (VOICE OF SUPPORT)
Detailed Statement of Financial Activities for the Year Ended 30 April 2024
|**INCOMING RESOURCES**
**Voluntary income**
Gifts
Donations
Grants
Membership Fees
**Investment income**
Deposit account interest
**Total incoming resources**
**RESOURCES EXPENDED**
**Other resources expended**
Wages
Supervision & Assessments
Counsellor
Finance & Admin support
Room & Facility hire
Print, Post & Stationery
Materials & Equipment
Telephone
Advertisement & Recruitment
Computer Software
Computer Equipment
Website Development
Sundry
Travel & Accommodation
Training
Bank Charges
MC Expenses
Staff & Volunteer expenses
Books & Research
Subscription
Rent & Rates
Cleaning/maintenance
Audit Fees
Insurance
Accountancy Fees
Catering Exp
**Total resources expended**|30.4.24
£
-
-
222
-|
|---|---|
||222
-
222
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-|
||-|
||-|
14
## UNA VOZ DE AYUDA (VOICE OF SUPPORT)
Detailed Statement of Financial Activities - continued for the Year Ended 30 April 2024
30.4.24 £
## **Net income**
222