**Charity registration number 1200290** 

## **REFRAME COACHING** 

**ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 DECEMBER 2023** 



## **REFRAME COACHING** 

## **LEGAL AND ADMINISTRATIVE INFORMATION** 

**Trustees** Sharon Dorkings Karen Ireland Naetha Uren (Appointed 10 January 2024) **Charity number** 1200290 **Principal address** 85 Great Portland Street London W1W 7LT **Independent examiner** Argents Accountants Limited 15 Palace Street NORWICH Norfolk United Kingdom NR3 1RT 



## **REFRAME COACHING** 

## **CONTENTS** 

||**Page**|
|---|---|
|Trustees' report|1 - 3|
|Independent examiner's report|4|
|Statement of financial activities|5|
|Balance sheet|6|
|Notes to the financial statements|7 - 14|





## **REFRAME COACHING** 

## **TRUSTEES' REPORT** 

## _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

The trustees present their annual report and financial statements for the Period ended 31 December 2023. 

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's governing document, the Charities Act 2011 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). 

## **Objectives and activities** 

The charities objective is to provide a benefit and relief to individuals across the UK who are in need as a result of a gambling addiction or gambling related harm either directly or indirectly.   This is done by supporting individuals and their families through the provision of education, support and coaching services. 

## **Public benefit** 

The trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the charity should undertake. 

## **Achievements and performance** 

## **Significant activities and achievements against objectives** 

Throughout the year, in line with our charitable objectives, Reframe Coaching has continued delivering impactful programs and initiatives. Some highlights include: 

- Our partnership with GamCare allows us to work across their regions to provide our Life After Gambling programme to individuals once they have finished their treatment with GamCare. Our Life After Gambling programme is the next phase of their Recovery, consisting of ten one-to-one Recovery Coaching sessions alongside access to online modules. 

- The development of our Online Recovery Portal has easy-to-access events and courses such as our Life After Gambling programme, Mindfulness, Breathwork and Creative Journaling. 

- Our Gambling Outreach programme has seen us visit numerous community groups in Norfolk. Helping to raise awareness of Gambling, the potential harms and the available support. This programme has allowed us to build relationships with organisations such as Norfolk & Waveney Mind, where we also host regular drop-in sessions for individuals who would like to talk about their relationship or a loved one's with Gambling. 

- We are pleased to have embedded our Train with Reframe programme into our minimum training standards, ensuring those who deliver on our behalf have the right skills and knowledge as well as feeling supported. 

- We provided essential practical support through our Household Support Fund with contributions to utility bills and providing food vouchers. 

- We successfully launched the Life After Gambling podcast to highlight and share the many ways into and within Recovery. Each episode contains links to the various support methods/organisations guests have accessed, it is hoped, that listeners may try it for themselves. The podcast also helps to showcase one of our Recovery Coaching principles ‘Promoting Multiple Pathways of Recovery’. 

- 1 - 



## **REFRAME COACHING** 

## **TRUSTEES' REPORT  (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **Impact and Beneficiary Outcomes** 

The work of Reframe Coaching has made a tangible difference in the lives of our beneficiaries. Through our programs and services, we have been able to achieve the following outcomes: 

- 23 individuals trained to be Recovery Coaches, 22 with Lived Experience of Gambling Harm. 

- Delivered over 150 one-to-one Recovery Coaching sessions. 

- 100% of individuals said they would recommend the Life After Gambling programme. 

- 22 households supported by our Household Support Fund. 

- 29 Gambling Awareness sessions delivered. 

- 3 episodes launched of The Life After Gambling podcast, sharing links to the multiple Pathways of Recovery. 

## **Financial review** 

Results are shown in the attached financial statements. 

Reserves held that the end of the year amounted to £148,069 of this £87,570 was unrestricted funds and £60,499 was restricted. 

## **Reserves policy** 

It is the policy of the charity that unrestricted funds which have not been designated for a specific use should be maintained at a level equivalent to between three and six month’s expenditure. The trustees consider that reserves at this level will ensure that, in the event of a significant drop in funding, they will be able to continue the charity’s current activities while consideration is given to ways in which additional funds may be raised. This level of reserves has been maintained throughout the Period. 

## **Plans for future periods** 

## **Challenges and Future Plans** 

While we have made significant progress, we recognise there are ongoing challenges to face. The Charity currently survives on a project-by-project basis. 

Because this is not a sustainable model, we are currently looking at ways to address this. 

One of these will be to try and improve the infrastructure of the Charity, both at a board level and operational level. Allowing for dedicated time to help address these challenges whilst continuing to focus on the growth and quality of our Recovery Coaching support. 

## **Structure, governance and management** 

The charity became a CIO and was registered with the Charity Commission on 6 September 2022 and is controlled by its governing document. 

Prior to converting to a CIO the charity operated as a CIC carrying out similar activities and purpose but on a smaller scale. 

The trustees who served during the Period and up to the date of signature of the financial statements were: Keith Willers (Appointed 26 January 2023 and resigned 10 January 2024) Sharon Dorkings Karen Ireland Rashael Girling (Resigned 26 January 2023) Naetha Uren (Appointed 10 January 2024) 

- 2 - 



## **REFRAME COACHING** 

## **TRUSTEES' REPORT  (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **Recruitment and appointment of trustees** 

The Trustees will recruit and appoint new trustees with appropriate skill sets a circumstances dictate. 

None of the trustees has any beneficial interest in the company. All of the trustees are members of the company and guarantee to contribute £1 in the event of a winding up. 

The trustees' report was approved by the Board of Trustees. 

Karen Ireland 

## **Trustee** 

31 July 2024 

- 3 - 



## **REFRAME COACHING** 

## **INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF REFRAME COACHING** 

I report to the trustees on my examination of the financial statements of Reframe Coaching (the charity) for the Period ended 31 December 2023. 

## **Responsibilities and basis of report** 

As the trustees of the charity you are responsible for the preparation of the financial statements in accordance with the requirements of the Charities Act 2011 (the 2011 Act). 

I report in respect of my examination of the charity’s financial statements carried out under section 145 of the 2011 Act. In carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. 

## **Independent examiner's statement** 

Your attention is drawn to the fact that the charity has prepared financial statements in accordance with Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) in preference to the Accounting and Reporting by Charities: Statement of Recommended Practice issued on 1 April 2005 which is referred to in the extant regulations but has now been withdrawn. 

I understand that this has been done in order for financial statements to provide a true and fair view in accordance with Generally Accepted Accounting Practice effective for reporting periods beginning on or after 1 January 2015. 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

- 1 accounting records were not kept in respect of the charity as required by section 130 of the 2011 Act; or 

- 2 the financial statements do not accord with those records; or 

- 3 the financial statements do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached. 


## **Mark Johnstone FCA** 

Argents Accountants Limited 15 Palace Street NORWICH Norfolk NR3 1RT United Kingdom 

Dated: 8 August 2024 

- 4 - 



## **REFRAME COACHING** 

## **STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT** 

## _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

|**Unrestricted**<br>**Restricted**<br>**funds**<br>**funds**<br>**2023**<br>**2023**<br>**Notes**<br>**£**<br>**£**<br>**Income from:**<br>Donations and legacies<br>**3**<br>78,292<br>157,970<br>Investments<br>**4**<br>90<br>-<br>**Total income**<br>78,382<br>157,970<br>**Expenditure on:**<br>Charitable activities<br>**5**<br>4,573<br>83,710<br>**Total expenditure**<br>4,573<br>83,710<br>**Net income**<br>73,809<br>74,260<br>Transfers between funds<br>13,761<br>(13,761)<br>**Net movement in funds**<br>**8**<br>87,570<br>60,499<br>**Reconciliation of funds:**<br>Fund balances at 18 August 2022<br>-<br>-<br>**Fund balances at 31 December 2023**<br>87,570<br>60,499|**Total**<br>**2023**<br>**£**<br>236,262<br>90|
|---|---|
||236,352<br>88,283|
||88,283|
||148,069<br>-|
||148,069<br>-|
||148,069|



The statement of financial activities includes all gains and losses recognised in the Period. All income and expenditure derive from continuing activities. 

- 5 - 



## **REFRAME COACHING** 

## **BALANCE SHEET** 

## _**AS AT 31 DECEMBER 2023**_ 

|**Notes**<br>**Fixed assets**<br>Tangible assets<br>**12**<br>**Current assets**<br>Debtors<br>**13**<br>Cash at bank and in hand<br>**Creditors: amounts falling due within one year**<br>**14**<br>**Net current assets**<br>**Total assets less current liabilities**<br>**Net assets excluding pension liability**<br>**The funds of the charity**<br>Restricted income funds<br>**15**<br>Unrestricted funds|**2023**<br>**£**<br>450<br>144,731<br>145,181<br>(7,627)|**£**<br>10,515<br>137,554|
|---|---|---|
|||148,069|
|||148,069|
|||60,499<br>87,570|
|||148,069|



The financial statements were approved by the trustees on 31 July 2024 

Karen Ireland **Trustee** 

- 6 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **1 Accounting policies** 

## **Charity information** 

Reframe Coaching is a Charitable Incorporated Organisation (CIO). 

## 1.1 **Reporting period** 

The charity converted to a CIO in September 2022, as a result this is the first set of accounts in this format and as such there are no comparatives.  In addition as a result of the date of conversion this first set of accounts represents a 16 month period to 31 December 2023 

## **1.2 Accounting convention** 

The financial statements have been prepared in accordance with the charity's governing document,  the Charities Act 2011, FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). The charity is a Public Benefit Entity as defined by FRS 102. 

The charity has taken advantage of the provisions in the SORP for charities not to prepare a Statement of Cash Flows. 

The financial statements have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a true and fair view. This departure has involved following the Statement of Recommended Practice for charities applying FRS 102 rather than the version of the Statement of Recommended Practice which is referred to in the Regulations but which has since been withdrawn. 

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £. 

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below. 

## **1.3 Going concern** 

At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements. 

## **1.4 Charitable funds** 

Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives. 

Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements. 

Endowment funds are subject to specific conditions by donors that the capital must be maintained by the charity. 

## **1.5 Income** 

Income is recognised when the charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received. 

Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation. 

- 7 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **1 Accounting policies** 

**(Continued)** 

Legacies are recognised on receipt or otherwise if the charity has been notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset. 

## **1.6 Expenditure** 

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. 

Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs are allocated on the basis of time spent, and depreciation charges are allocated on the portion of the asset’s use. 

## **1.7 Tangible fixed assets** 

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses. 

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases: 

Computers and website 33% Straight line 

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities. 

## **1.8 Impairment of fixed assets** 

At each reporting end date, the charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). 

## **1.9 Cash and cash equivalents** 

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. 

## **1.10 Financial instruments** 

The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments. 

Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument. 

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously. 

- 8 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **1 Accounting policies** 

## **(Continued)** 

## _**Basic financial assets**_ 

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised. 

## _**Basic financial liabilities**_ 

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised. 

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method. 

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method. 

## _**Derecognition of financial liabilities**_ 

Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled. 

## **1.11 Employee benefits** 

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received. 

Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits. 

## **2 Critical accounting estimates and judgements** 

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. 

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. 

- 9 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **3 Income from donations and legacies** 

|**Unrestricted**<br>**Restricted**<br>**funds**<br>**funds**<br>**2023**<br>**2023**<br>**£**<br>**£**<br>Donations and gifts<br>77,091<br>-<br>Grant income<br>-<br>157,970<br>Other<br>1,201<br>-<br>78,292<br>157,970<br>**Grants receivable for core activities**<br>Gamcare<br>-<br>118,844<br>Gambleaware<br>-<br>27,586<br>AFA<br>-<br>9,540<br>Norfolk Community Fund - household support grant<br>-<br>2,000<br>-<br>157,970|**Total**<br>**2023**<br>**£**<br>77,091<br>157,970<br>1,201|
|---|---|
||236,262|
||118,844<br>27,586<br>9,540<br>2,000|
||157,970|



## **4 Income from investments** 

||**Unrestricted**|
|---|---|
||**funds**|
||**2023**|
||**£**|
|Interest receivable|90|



- 10 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

|**5**|**Expenditure on charitable activities**||
|---|---|---|
|||**Core**|
|||**activities**|
|||**2023**|
|||**£**|
||**Direct costs**||
||Depreciation and impairment|3,246|
||Consultancy|57,245|
||Training|12,500|
||Travel and subsistance|1,139|
|||74,130|
||Grant funding of activities (see note 6)|1,211|
||**Share of support and governance costs (see note 7)**||
||Support|9,678|
||Governance|3,264|
|||88,283|
||**Analysis by fund**||
||Unrestricted funds|4,573|
||Restricted funds|83,710|
|||88,283|
|**6**|**Grants payable**||
|||**Core**|
|||**activities**|
|||**2023**|
|||**£**|
||Grants to individuals|1,211|
||-||



- 11 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **7 Support costs allocated to activities** 

|IT, stationery and office<br>Telephone<br>Marketing and promotional<br>Bank charges and interest<br>Governance costs<br>**Analysed between:**<br>Core activities<br>**Governance costs comprise:**<br>Independent Examination fees<br>Professional fees and subscriptions<br>**8**<br>**Net movement in funds**<br>The net movement in funds is stated after charging/(crediting):<br>Fees payable for the independent examination of the charity's financial statements<br>Depreciation of owned tangible fixed assets|**2023**<br>**£**<br>7,129<br>521<br>1,910<br>118<br>3,264|
|---|---|
||12,942|
||12,942|
||**2023**<br>**£**<br>960<br>2,304|
||3,264|
||**2023**<br>**£**<br>960<br>3,246|



## **9 Trustees** 

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the Period. 

## **10 Employees** 

The average monthly number of employees during the Period was: 

||**2023**|
|---|---|
||**Number**|
|Total|-|



There were no employees whose annual remuneration was more than £60,000. 

## **11 Taxation** 

The charity is exempt from taxation on its activities because all its income is applied for charitable purposes. 

- 12 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

|**12**|**Tangible fixed assets**||
|---|---|---|
|||**Computers**|
|||**and website**|
|||**£**|
||**Cost**||
||Additions|13,761|
||At 31 December 2023|13,761|
||**Depreciation and impairment**||
||Depreciation charged in the Period|3,246|
||At 31 December 2023|3,246|
||**Carrying amount**||
||At 31 December 2023|10,515|
|**13**|**Debtors**||
|||**2023**|
||**Amounts falling due within one year:**|**£**|
||Trade debtors|450|
|**14**|**Creditors: amounts falling due within one year**||
|||**2023**|
|||**£**|
||Trade creditors|6,667|
||Accruals and deferred income|960|
|||7,627|



## **15 Restricted funds** 

The restricted funds of the charity comprise the unexpended balances of donations and grants held on trust subject to specific conditions by donors as to how they may be used. 

||**At 18 August**|**Incoming**|**Resources**|**Transfers**|**At 31**|
|---|---|---|---|---|---|
||**2022**|**resources**|**expended**||**December**|
||||||**2023**|
||**£**|**£**|**£**|**£**|**£**|
|GamCare - Aftercare fund|-|118,844|(51,473)|(12,763)|54,608|
|GambleAware - Community||||||
|Resilience Fund|-|27,586|(21,975)|(998)|4,613|
|AFA - Train with Reframe fund|-|9,540|(9,051)|-|489|
|NCF -  Household fund|-|2,000|(1,211)|-|789|
||-|157,970|(83,710)|(13,761)|60,499|



- 13 - 



## **REFRAME COACHING** 

## **NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)** _**FOR THE PERIOD ENDED 31 DECEMBER 2023**_ 

## **16 Unrestricted funds** 

The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes. 

||**At**|**18**|**August**|**Incoming**|**Resources**|**Transfers**|**At 31**|
|---|---|---|---|---|---|---|---|
||||**2022**|**resources**|**expended**||**December**|
||||||||**2023**|
||||**£**|**£**|**£**|**£**|**£**|
|General funds|||-|78,382|(4,573)|13,761|87,570|



## **17 Analysis of net assets between funds** 

|**Unrestricted**<br>**Restricted**<br>**funds**<br>**funds**<br>**2023**<br>**2023**<br>**£**<br>**£**<br>**At 31 December 2023:**<br>Tangible assets<br>10,515<br>-<br>Current assets/(liabilities)<br>77,055<br>60,499<br>87,570<br>60,499|**Total**<br>**2023**<br>**£**<br>10,515<br>137,554|
|---|---|
||148,069|



## **18 Related party transactions** 

## **Transactions with related parties** 

During the Period the charity entered into the following transactions with related parties: 

£48,778 was paid by the charity, to Girling Consultancy Limited for consultancy services provided. Girling Consultancy Limited is a company in which Steve Girling, co-founder and husband of Rashael Girling (trustee until 26 January 2023) is a director. 

- 14 - 

