Charity registration number: 1200275 

**KEEP TALKING SERVICES TRUSTEES' REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 APRIL 2025** 

Beresfords Chartered Certified Accountants 1-2 Rhodium Point Spindle Close Hawkinge, Folkestone Kent CT18 7TQ 



## **Keep Talking Services Contents** 

||**Page**|
|---|---|
|Reference and Administrative Details|1|
|Trustees' Report|2—6|
|Independent Examiner's Report|7|
|Statement of Financial Activities|8|
|Comparative Statement of Financial Activities|9|
|Statement of Financial Position|10|
|Notes to the Financial Statements|11—15|





**Keep Talking Services Reference and Administrative Details For The Year Ended 30 April 2025** 

|**Trustees**|Ms C Bernal - Chair|
|---|---|
||Mr L Saunders|
||Mr T Tsangarides|
|**Charity Number**|1200275|
|**Principal Address**|153a Mortimer Street|
||Herne Bay|
||Kent|
||CT6 5HA|
|**Business**|153a Mortimer Street|
||Herne Bay|
||Kent|
||CT6 5HA|
|**Independent Examiner**|Daniel Payne FCCA|
||Beresfords|
||Chartered Certified Accountants|
||1-2 Rhodium Point|
||Spindle Close|
||Hawkinge, Folkestone|
||Kent|
||CT18 7TQ|



Page 1 



**Keep Talking Services Trustees' Report For The Year Ended 30 April 2025** 

The trustees present their report and the financial statements for the year ended 30 April 2025. 

## **Objectives and Activities** 

## **Aims and Objectives** 

The charity’s objects are for the public benefit, the relief of those who are experiencing ill health or poor mental health and who have become socially isolated as a result, particularly but not exclusively in Kent, through the provision of support, signposting, and befriending services. 

## **Public Benefit** 

Keep Talking Services provides a free telephone befriending service supporting individuals across Kent and Medway who are experiencing loneliness or mental health challenges. The charity recruits and trains student volunteers from health and social care disciplines to deliver weekly support calls, providing companionship, empathy, and early intervention. These activities directly advance the charity’s purpose of reducing social isolation and improving wellbeing. 

The trustees confirm that they have complied with the requirements of Section 17 of the Charities Act 2011 to have due regard to the Charity Commission’s guidance on public benefit. 

## **Contribution Made by Volunteers** 

Keep Talking Services’ activities are delivered almost entirely through the dedication and commitment of its volunteer team. The charity operates a structured volunteer programme that engages health and social care students from universities and colleges across the UK, providing them with training, supervision, and practical experience in supporting individuals experiencing loneliness and mental ill health. 

During the reporting period, student volunteers collectively contributed several thousand hours of direct befriending support and associated activities, forming the core of the charity’s service provision. Their contribution not only enables the charity to operate cost-effectively but also ensures that clients receive compassionate, consistent, and person-centred support. 

The trustees wish to record their sincere appreciation to all volunteers for their professionalism, reliability, and the meaningful difference they make in the lives of our beneficiaries. 

## **Achievements and Performance** 

## **Main Achievements** 

Keep Talking Services continues to provide vital telephone befriending support to clients across Kent and Medway. We remain deeply committed to involving health and social care students as volunteers—giving them meaningful opportunities to better understand mental illness while offering comfort and companionship to individuals facing loneliness. 

This financial year marked a milestone for Keep Talking Services as we became a multi-award-winning organisation. We were proud to be named Kent’s Start-up of the Year 2024, while our founder and operations manager received the Service Delivery of the Year award at the Kent Wellbeing Awards. In addition, they were recognised nationally, placing as runner-up for UK Mental Health Campaigner of the Year by Rethink Mental Illness. 

Below are some key operational statistics from Keep Talking Services for the financial year: 

## **Operations** 

- A total of 7321 telephone calls were made to community members, amounting to approximately 3081 hours of befriending. 

- The average call length decreased to 32 minutes from last year, which was 35 minutes 

- Of these calls, 392 went unanswered. 

- In 764 calls, concerns were identified and appropriately addressed by Keep Talking Services management. 

- On average, Keep Talking Services were making 608  calls per month. 

## **Client information** 

This year, Keep Talking Services welcomed 187 new clients to the charity. The average age of clients was 55, marking a slight decrease from the previous year—a shift that reflects a growing number of referrals from younger adults seeking support with their current challenges. 

...CONTINUED 

Page 2 



## **Keep Talking Services Trustees' Report (continued) For The Year Ended 30 April 2025** 

## **Main Achievements - continued** 

Of all new referrals, 67% identified as female and 33% as male, continuing to highlight the diverse needs across our community. 

Social prescribing continues to be the most common referral source for Keep Talking Services. However, we have seen a notable rise in referrals from NHS services and our local authority, reflecting growing recognition of the value we provide. 

We now receive referrals from 18 different providers across Kent and Medway, including local charities and community organisations that trust us to support their clients with compassionate and consistent care. 

In terms of location, Herne Bay, Whitstable, and Canterbury remain our most frequent sources of referrals. However, this year we’ve experienced a sharp increase in referrals from the Medway area, signaling our expanding reach. 

Overall, Keep Talking Services now receives referrals from 29 different areas across Kent and Medway, highlighting our growing presence and the increasing demand for our support services throughout the region. 

When looking at diagnoses, Depression remains the most common primary mental health condition among our referrals, followed by Anxiety and Personality Disorder. Notably, 20% of clients had no confirmed mental health diagnosis at the time of referral, underscoring the importance of accessible early intervention and support. 

Of all referrals: 

- 45% of clients reported experiencing suicidal ideation 

- 18% disclosed thoughts of or active engagement in deliberate self-harm 

- 11% expressed a fear of leaving their homes (agoraphobia or similar symptoms) 

In addition, 8% of clients have a confirmed diagnosis of ADHD or Autism Spectrum Disorder (ASD), while 3% have identified learning disabilities, reflecting the diverse and complex needs of those we support. 

## **Testimonials from clients:** 

_“Keep talking services has been a fundamental part of my life providing both solidarity in community as well as a safe space to communicate my problems and needs within life, they are amazing at remembering key factors of your life, in both support, advice and a place to openly talk about your problems and concerns, while also providing an uplifting safe space on your good days to celebrate your achievements, through highs and lows, keep talking services provides a personalised and caring experience that really makes the difference both emotionally and structurally, they are an amazing team that are rich in passion, care, confidentiality and community”_ 

_“I want to tell you that when I was at my lowest, suicidal and could see no light at the end of the tunnel and felt so alone,unable to get any help with my mental illness, you reached out. You phoned me, letting me know I was not alone. You will never know how much this helped me and I thank you both from the bottom of my heart.”_ 

_“Not only do we have a lovely chat every week, but she listens to me and sometimes just knowing there is someone there is a wonderful thing”_ 

## **Service Discharges** 

Over the course of the year, 95 clients were discharged from Keep Talking Services, with many of these being referrals carried over from the previous financial year. The most common reason for discharge continues to be clients not answering their scheduled calls, despite multiple attempts at engagement. 

It’s also important to note that 36 of the 187 new referrals did not progress beyond the referral stage, either due to withdrawal, non-response, or other eligibility-related factors. 

## **Our Volunteers** 

Keep Talking Services proudly operates with a volunteer team made up exclusively of health and social care students, offering them valuable real-world experience. This model not only helps volunteers build strong communication and empathy skills but also provides meaningful social interaction for clients who are experiencing loneliness. 

In this financial year, 118 student volunteers joined our service. Of these, 90% identified as female and 10% as male, with the average age being 24. Second-year students were the most represented group, reflecting our strong partnerships with local colleges and universities. 

## **Testimonials** 

_“I think my first call was a couple years ago; I was incredibly nervous about it since I'm not exactly an extroverted person and phone calls normally make me very nervous. However, the team behind Keep Talking always rooted me on and made me feel at ease about the call. Since then, I have gained a new friend in my client, we have both helped each other with loneliness, and every personal achievement she makes warms my heart to know that I helped in the slightest.”_ 

...CONTINUED 

Page 3 



## **Keep Talking Services Trustees' Report (continued) For The Year Ended 30 April 2025** 

## **Main Achievements - continued** 

_“The experience at this charity has massively improved my communication skills, while also giving be an outlet to help others. This experience is something I will take with me for whatever I do next in life.”_ 

Psychology remains by far our most common field of study among volunteers. In total, students from 14 different fields of study joined our services. 

_“It is clear to me that everyone at KTS are doing an amazing job and it is so lovely to be able to be part of a team that do such amazing work for the community!”_ 

_“I have absolutely loved my time at KTS so far! The whole team have been so supportive, welcoming and so friendly! It’s been such a privilege to get to know my client and being the person he opens up to about how he is feeling. I cannot talk highly enough of Alex, he continually supports me while working with my client and provides such positive feedback to myself which really has boosted my confidence.”_ 

Keep Talking Services now welcomes student volunteers from 19 different universities across the UK, demonstrating the growing appeal and reach of our programme. The University of Kent remains our largest source of recruits, while this year saw a notable increase in student participation from the University of Portsmouth, reflecting our expanding national presence and reputation within the academic community. 

## **Conclusion** 

This financial year, Keep Talking Services has experienced remarkable growth and deepened its impact across Kent and Medway. Our telephone befriending support increased substantially, with a 50.27% rise in total calls made, reflecting growing demand for our service. Alongside this, our average monthly call volume rose by 49.75%, further highlighting our consistent engagement with clients throughout the year. 

We saw a significant 88.89% increase in referrals, with a particularly sharp rise from the Medway area. Our footprint now spans 29 different locations—an increase of 7 from last year—demonstrating the growing recognition and trust in our services across the region. Additionally, referrals from NHS services and local authorities have expanded, showing strengthened partnerships and increased reliance on our work. 

This year, we welcomed 118 new student volunteers, doubling last year’s intake and marking a 100% increase in student applications. The involvement of five new universities has broadened our reach nationally, with more students stepping forward to champion mental health and support lonely individuals. 

In terms of client demographics, we observed a 7% increase in male clients supported, alongside a 3% rise in those with ADHD or ASD, reflecting a broader spectrum of individuals accessing our service. 

The compassion, dedication, and resilience of our volunteers continue to form the foundation of Keep Talking Services. Their commitment has enabled us to make a tangible difference in the lives of those experiencing isolation and mental health struggles. 

As we move into the next financial year, we remain dedicated to expanding our reach, supporting more individuals, and creating a network of care that empowers both our clients and volunteers. With the growing momentum behind our mission, Keep Talking Services is poised to continue transforming lives, one call at a time. 

## **Financial Review** 

## **Financial Position** 

The charity has made a surplus on both unrestricted funds (£31,582) and restricted funds (£5,665). 

Unrestricted reserves at the end of the year were £37,248 and restricted reserves were £35,219. 

## **Reserves Policy** 

## **1. Introduction** 

This Reserves Policy outlines the principles and guidelines for holding reserves at Keep Talking Services, a charitable organisation committed to promoting mental health and providing support to individuals experiencing emotional distress. The objective of this policy is to establish responsible financial practices that ensure the long-term stability, sustainability, and effectiveness of the organisation. 

## **2. Purpose of Reserves** 

Reserves are funds set aside by Keep Talking Services to achieve the following purposes: 

a. Financial Stability: Maintaining adequate reserves to cover short-term fluctuations in revenue and expenses, ensuring the organisation's ability to meet its operational needs. 

- b. Program Continuity: Designating specific reserves to support the continuity of critical mental health programs and initiatives, especially during periods of uncertain or irregular funding. 

...CONTINUED 

Page 4 



## **Keep Talking Services Trustees' Report (continued) For The Year Ended 30 April 2025** 

## **Reserves Policy - continued** 

c. Risk Management: Building reserves to manage potential risks and unforeseen circumstances that may impact the organisation's operations and financial stability. 

## **3. Types of Reserves** 

Keep Talking Services will maintain the following types of reserves: a. Operating Reserves: These reserves will be held to cover short-term cash flow fluctuations and unforeseen expenses, equivalent to at least three months of the organisation's average operating expenses. 

b. Programmatic Reserves: These reserves will be allocated to support the continuation of essential mental health programs and services, ensuring their uninterrupted operation even during uncertain funding periods. 

## **4. Determining Reserve Levels** 

The Board of Directors, in collaboration with the management team, will regularly assess and determine the appropriate levels of reserves for Keep Talking Services. The evaluation will take into account the following factors: a. Historical Financial Performance: Analysis of past revenue and expense patterns to identify potential risks and fluctuations. 

b. Operational Needs: Consideration of the organisation's operational requirements, including salaries, rent, utilities, and other essential expenses. 

c. Program Requirements: Evaluation of the financial needs of critical mental health programs to ensure their continuity and impact. 

d. Risk Assessment: Identification of potential risks and vulnerabilities that may require additional reserves for risk management. 

## **5. Reserve Fund Management** 

a. Responsible Oversight: The Board of Trustees, in collaboration with the management team, will be responsible for overseeing the management and allocation of reserves. 

b. Investment Policy: Keep Talking Services will have a clear investment policy for reserves that aims to balance safety, liquidity, and yield. 

c. Transparency and Accountability: Regular reporting on the status and utilisation of reserves will be provided to the Board, donors, and other stakeholders to ensure transparency and accountability. 

## **6. Usage of Reserves** 

a. Prudent Utilisation: Reserves will be utilised responsibly and only for their intended purposes, as outlined in this policy. b. Emergency Situations: Reserves may be utilised to address unforeseen emergencies or critical financial needs that may jeopardise the organisation's operations. 

## **7. Review and Revision** 

This Reserves Policy will be reviewed periodically to assess its effectiveness and relevance. If necessary, the policy will be revised to adapt to changing circumstances and organisational needs. 

## **Structure, Governance and Management** 

## **Governing Document** 

Keep Talking Services is governed by a Constitution of a Charitable Incorporated Organisation (CIO) – Foundation Model, originally adopted on 31 October 2022 and last amended on 3 June 2023. The constitution sets out the charitable objects, powers, and governance arrangements of the organisation in accordance with the Charities Act 2011. 

Under the constitution, the charity is managed by a Board of Trustees who are also the charity’s only voting members. Trustees are appointed by resolution of the existing Board for a standard term of three years, based on their relevant skills, knowledge, and experience. The minimum number of trustees is three and the maximum is twelve. 

## **Trustee Selection Methods** 

Trustees are appointed in accordance with Clause 10 of the Constitution of Keep Talking Services CIO. All trustees are appointed by resolution of the existing Board for a standard term of three years and are eligible for reappointment upon completion of their term. 

When selecting new trustees, the Board considers the skills, knowledge, and experience required to ensure the effective governance and administration of the charity. Appointments are made on the basis of merit, subject to eligibility requirements under the Charities Act 2011. 

The CIO operates under the Foundation Model, meaning that the charity trustees are also the only voting members of the organisation. Trustees may also be removed or retire in accordance with Clause 12 of the constitution. 

There are currently no external bodies or individuals entitled to appoint trustees. All appointments and resignations are recorded in the minutes of trustee meetings and reported to the Charity Commission as required. 

Page 5 



## **Keep Talking Services Trustees' Report (continued) For The Year Ended 30 April 2025** 

## **Statement of Trustees' Responsibilities** 

The trustees are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that period. In preparing the financial statements the trustees are required to: 

select suitable accounting policies and then apply them consistently; observe the methods and principles in the Charity SORP; 

make judgments and accounting estimates that are reasonable and prudent; and 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. 

The trustees are responsible for keeping adequate accounting records which disclose with reasonable accuracy at anytime the financial position of the charity and to enable them to ensure that the accounts comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 

The trustees' report was approved by the board of trustees and signed on its behalf by: 

Ms C Bernal Trustee Date 29/10/2025 

Page 6 



## **Keep Talking Services Independent Examiner's Report to the Trustees of Keep Talking Services For The Year Ended 30 April 2025** 

I report to the trustees on my examination of the accounts of Keep Talking Services (the Trust) for the year ended 30 April 2025. 

## **Responsibilities and Basis of Report** 

As the charity trustees of the Trust you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (“the Act”). 

I report in respect of my examination of the Trust’s accounts carried out under section 145 of the 2011 Act and in carrying out my examination, I have followed the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent Examiner's Statement** 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

1. accounting records were not kept in respect of the Trust as required by section 130 of the Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the applicable requirements concerning the form and contents of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a 'true and fair view' which is not a matter considered as part of an independent examination. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


Daniel Payne FCCA Date 29/10/2025 Beresfords Chartered Certified Accountants 1-2 Rhodium Point Spindle Close Hawkinge, Folkestone Kent CT18 7TQ 

Page 7 



## **Keep Talking Services Statement of Financial Activities For The Year Ended 30 April 2025** 

|**Notes**<br>**INCOME AND ENDOWMENTS FROM:**<br>Donations and legacies<br>**3**<br>Other<br>**4**<br>**EXPENDITURE ON:**<br>Charitable activities<br>**6**<br>**NET INCOME**<br>**NET MOVEMENT IN FUNDS**<br>**RECONCILIATION OF FUNDS:**<br>Total funds brought forward<br>**TOTAL FUNDS CARRIED FORWARD**<br>**15**|**Unrestricted**<br>**funds**<br>**£**<br>37,045<br>15,720|**Restricted**<br>**funds**<br>**£**<br>60,492<br>-|**2025**<br>**Total**<br>**funds**<br>**£**<br>97,537<br>15,720|**2024**<br>**Total**<br>**funds**<br>**£**<br>59,888<br>2,530|
|---|---|---|---|---|
||52,765|60,492|113,257|62,418|
||(21,183)|(54,827)|(76,010)|(33,650)|
||31,582|5,665|37,247|28,768|
||31,582<br>5,666|5,665<br>29,554|37,247<br>35,220|28,768<br>6,452|
||37,248|35,219|72,467|35,220|



The notes on pages 11 to 15 form part of these financial statements. 

Page 8 



## **Keep Talking Services Comparative Statement of Financial Activities For The Year Ended 30 April 2025** 

|**Notes**<br>**INCOME AND ENDOWMENTS FROM:**<br>Donations and legacies<br>**3**<br>Other<br>**4**<br>**EXPENDITURE ON:**<br>Charitable activities<br>**6**<br>**NET INCOME**<br>**NET MOVEMENT IN FUNDS**<br>**RECONCILIATION OF FUNDS:**<br>Total funds brought forward<br>**TOTAL FUNDS CARRIED FORWARD**<br>**15**|**Unrestricted**<br>**funds**<br>**£**<br>18,017<br>2,530|**Restricted**<br>**funds**<br>**£**<br>41,871<br>-|**2024**<br>**Total**<br>**funds**<br>**£**<br>59,888<br>2,530|
|---|---|---|---|
||20,547|41,871|62,418|
||(15,235)|(18,415)|(33,650)|
||5,312|23,456|28,768|
||5,312<br>354|23,456<br>6,098|28,768<br>6,452|
||5,666|29,554|35,220|



The notes on pages 11 to 15 form part of these financial statements. 

Page 9 



## **Keep Talking Services Statement of Financial Position As At 30 April 2025** 

|**Notes**<br>**FIXED ASSETS**<br>Tangible Assets<br>**11**<br>**CURRENT ASSETS**<br>Debtors<br>**12**<br>Cash at bank and in hand<br>**Creditors: Amounts Falling Due Within One Year**<br>**13**<br>**NET CURRENT ASSETS (LIABILITIES)**<br>**TOTAL ASSETS LESS CURRENT LIABILITIES**<br>**NET ASSETS**<br>**FUNDS OF THE CHARITY**<br>Restricted Funds<br>Unrestricted Funds<br>**TOTAL FUNDS**<br>**15**|**Unrestricted**<br>**funds**<br>**£**<br>635|**Restricted**<br>**funds**<br>**£**<br>77|**2025**<br>**Total**<br>**funds**<br>**£**<br>712|**2024**<br>**Total**<br>**funds**<br>**£**<br>217|
|---|---|---|---|---|
||635<br>4,568<br>33,673|77<br>774<br>34,367|712<br>5,342<br>68,040|217<br>577<br>35,026|
||38,241<br>(1,628)|35,141<br>1|73,382<br>(1,627)|35,603<br>(600)|
||36,613|35,142|71,755|35,003|
||37,248|35,219|72,467|35,220|
||37,248|35,219|72,467|35,220|
||||35,219<br>37,248|29,554<br>5,666|
||||72,467|35,220|



On behalf of the board 

Ms C Bernal Trustee Date 29/10/2025 

The notes on pages 11 to 15 form part of these financial statements. 

Page 10 



**Keep Talking Services Notes to the Financial Statements For The Year Ended 30 April 2025** 

## 1. **General Information** 

Keep Talking Services is a charitable incorporated organisation registered with the Charity Commission, registered charity number 1200275. The principal address is 153a Mortimer Street, Herne Bay, Kent, CT6 5HA. 

## 2. **Accounting Policies** 

## 2.1. **Basis of Preparation of Financial Statements** 

The financial statements have been prepared in accordance with the Charities SORP (FRS 102) "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)", Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities Act 2011. 

The charity is a Public Benefit Entity as defined by FRS 102. 

## 2.2. **Incoming Resources** 

## **General** 

Voluntary income including donations, gifts, legacies and grants that provide core funding or are of a general nature is recognised when the charity has entitlement to the income, it is probable that the income will be received and the amount can be measured with sufficient reliability. 

## **Donations and Legacies** 

Donations and legacies are recognised on a receivable basis when receipt is probable and the amount can be reliably measured. 

## **Grants Receivable** 

Grants are recognised when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is recognised as a liability and included on the balance sheet as deferred income to be released. 

## 2.3. **Resources Expended** 

All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to that category. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent with the use of resources, with central staff costs allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use. Other support costs are allocated based on the spread of staff costs. 

## 2.4. **Tangible Fixed Assets and Depreciation** 

Tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses. Depreciation is provided at rates calculated to write off the cost of the fixed assets, less their estimated residual value, over their expected useful lives on the following bases: 

Fixtures & Fittings 10 years straight line Computer Equipment 5 years straight line 

## 2.5. **Cash and Cash Equivalents** 

Cash and cash equivalents are basic financial assets and include cash in hand and deposits held at call with banks, other short-term highly liquid investments that mature in no more than three months from the date of acquisition and are readily convertible to a known amount of cash with insignificant risk of change in value, and bank overdrafts. 

## 3. **Income from Donations and Legacies** 

|Donations and gifts<br>Grants|**Unrestricted**<br>**funds**<br>**£**<br>4,545<br>32,500|**Restricted**<br>**funds**<br>**£**<br>-<br>60,492|**2025**<br>**Total**<br>**funds**<br>**£**<br>4,545<br>92,992|**2024**<br>**Total**<br>**funds**<br>**£**<br>7,017<br>52,871|
|---|---|---|---|---|
||37,045|60,492|97,537|59,888|



Page 11 



## **Keep Talking Services Notes to the Financial Statements (continued) For The Year Ended 30 April 2025** 

4. **Other Income** 

|Rental and other income from property<br>Other income<br>.<br>**Net Income/(Expenditure)**<br>he net income is stated after charging/(crediting):<br>Depreciation of tangible fixed assets - owned<br>.<br>**Analysis of Expenditure**<br>Keep Talking Services<br>Keep Talking Services<br>.<br>**Support Costs**<br>Employee costs<br>Premises expenses<br>General administration<br>Depreciation<br>Governance costs|**2025**<br>**Unrestricted**<br>**funds**<br>**£**<br>900<br>14,820|**2024**<br>**Total funds**<br>**£**<br>-<br>2,530|
|---|---|---|
||15,720|2,530|
||**2025**<br>**£**<br>95|**2024**<br>**£**<br>66|
|||**2025**<br>**Support**<br>**costs**<br>(see note 7)<br>**£**<br>76,010|
|||**2024**<br>**Support**<br>**costs**<br>(see note 7)<br>**£**<br>33,650|
|||**2025**<br>**Keep Talking**<br>**Services**<br>**£**<br>53,578<br>6,462<br>15,215<br>95<br>660|
|||76,010|



5. **Net Income/(Expenditure)** 

The net income is stated after charging/(crediting): 

## 6. **Analysis of Expenditure** 

7. **Support Costs** 

Page 12 



## **Keep Talking Services Notes to the Financial Statements (continued) For The Year Ended 30 April 2025** 

|Employee costs<br>Premises expenses<br>General administration<br>Depreciation<br>Governance costs|**2024**<br>**Keep Talking**<br>**Services**<br>**£**<br>24,650<br>2,299<br>6,035<br>66<br>600|
|---|---|
||33,650|



8. **Independent Examiner's Remuneration** 

|Independent examination of the financial statements<br>9.<br>**Staff Costs**<br>Staff costs were as follows:<br>Wages and salaries<br>Social security costs<br>Other pension costs|**2025**<br>**£**<br>660<br>**2025**<br>**£**<br>52,985<br>-<br>78<br>53,063|**2024**<br>**£**<br>600|
|---|---|---|
|||**2024**<br>**£**<br>23,694<br>603<br>-|
|||24,297|



No employees received employee benefits (excluding employer pension costs) for the reporting period of more than £60,000. 

10. **Average Number of Employees** 

Average number of employees during the year was: 2 (2024: 2) 

## 11. **Tangible Assets** 

|**Cost**<br>As at 1 May 2024<br>Additions<br>As at 30 April 2025<br>**Depreciation**<br>As at 1 May 2024<br>Provided during the period<br>As at 30 April 2025<br>**Net Book Value**<br>As at 30 April 2025<br>As at 1 May 2024|**Fixtures &**<br>**Fittings**<br>**£**<br>-<br>450|**Computer**<br>**Equipment**<br>**£**<br>328<br>140|**Total**<br>**£**<br>328<br>590|
|---|---|---|---|
||450|468|918|
||-<br>15|111<br>80|111<br>95|
||15|191|206|
||435|277|712|
||-|217|217|



Page 13 



**Keep Talking Services Notes to the Financial Statements (continued) For The Year Ended 30 April 2025** 

## 12. **Debtors** 

|**Due within one year**<br>Other debtors<br>3.<br>**Creditors: Amounts Falling Due Within One Year**<br>Trade creditors<br>Other creditors<br>Taxation and social security<br>Accruals and deferred income|**2025**<br>**£**<br>5,342<br>**2025**<br>**£**<br>736<br>58<br>148<br>685<br>1,627|**2024**<br>**£**<br>577|
|---|---|---|
|||**2024**<br>**£**<br>-<br>-<br>-<br>600|
|||600|



## 13. **Creditors: Amounts Falling Due Within One Year** 

## 14. **Pension Commitments** 

The charity operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the charity in an independently administered fund. 

During the year the charge to the statement of financial activities in respect of defined contribution schemes was £78 (2024: £0). 

At the statement of financial position date contributions of £NIL were due to the fund and are included in creditors. 

## 15. **Movement in Funds** 

|**Unrestricted funds**<br>General:<br>General unrestricted fund<br>**Restricted funds**<br>Awards for All<br>Allen Lane Foundation<br>Colyer Fergusson Charitable Trust<br>Kent Community Foundation<br>Kent County Council<br>Garfield Weston<br>The Henry Smith Charitable Trust<br>Phillip and Connie Foundation<br>The Walker Construction Trust<br>Postcode Society Trust<br>Monkton Solicitors<br>**Total restricted funds**<br>**Total funds**|**As at 1 May**<br>**2024**<br>**£**<br>5,666<br>14,620<br>481<br>162<br>4,684<br>300<br>3,332<br>5,975<br>-<br>-<br>-<br>-|**Income**<br>**£**<br>52,765<br>-<br>-<br>15,000<br>6,000<br>-<br>10,000<br>-<br>7,000<br>1,242<br>20,000<br>1,250|**Expenditure**<br>**£**<br>(21,183)<br>(14,620)<br>(404)<br>(2,562)<br>(8,401)<br>(300)<br>(3,492)<br>(5,975)<br>(7,000)<br>(1,242)<br>(9,581)<br>(1,250)|**As at 30**<br>**April 2025**<br>**£**<br>37,248<br>-<br>77<br>12,600<br>2,283<br>-<br>9,840<br>-<br>-<br>-<br>10,419<br>-|
|---|---|---|---|---|
||29,554|60,492|(54,827)|35,219|
||||||
||35,220|113,257|(76,010)|72,467|



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## **Keep Talking Services Notes to the Financial Statements (continued) For The Year Ended 30 April 2025** 

|**Unrestricted funds**<br>General:<br>General unrestricted fund<br>**Restricted funds**<br>Awards for All<br>Allen Lane Foundation<br>Colyer Fergusson Charitable Trust<br>Kent Community Foundation<br>Kent County Council<br>Garfield Weston<br>The Henry Smith Charitable Trust<br>**Total restricted funds**<br>**Total funds**|**As at 1 May**<br>**2023**<br>**£**<br>354<br>-<br>619<br>479<br>5,000<br>-<br>-<br>-|**Income**<br>**£**<br>20,547<br>19,971<br>-<br>4,000<br>4,600<br>300<br>5,000<br>8,000|**Expenditure**<br>**£**<br>(15,235)<br>(5,352)<br>(137)<br>(4,317)<br>(4,916)<br>-<br>(1,668)<br>(2,025)|**As at 30**<br>**April 2024**<br>**£**<br>5,666<br>14,619<br>482<br>162<br>4,684<br>300<br>3,332<br>5,975|
|---|---|---|---|---|
||6,098|41,871|(18,415)|29,554|
||||||
||6,452|62,418|(33,650)|35,220|



## 16. **Transactions with Trustees** 

None of the trustees received any remuneration or any other benefits from an employment with the charity or a related entity during the current or previous year. 

No trustee expenses have been incurred. 

## 17. **Related Party Disclosures** 

There have been no related party transactions in the reporting period that require disclosure. 

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